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Tania Walters Publisher
ADAPT, EVOLVE, SURVIVE & THRIVE Reimaging f&b for 2021 is top of mind for operators as they look to adapt, evolve, survive and thrive. Firstly how to get 2020 behind us. How to transition the trends that popped up through the pandemic like the rise of cooking at home into do-it-yourself restaurant-quality food delivery packs. From nostalgic comfort foods to healthy options and managing the costs associated with home delivery into a new business model in 2021. Of course, healthy food choices will continue to trend and has already shown more traction. The shift away to healthy fresher foods, making the most of healthy ingredients, using grains, vegetables, mushrooms and plant-based protein alternatives. Globally there is an expectation that carob will make a comeback as a sweetener. This plant-based, low sugar, antioxidant-rich ingredient is a stand out as a natural sweetener. More vegan and vegetarian options will continue to forge ahead next year, but expect to see more paring back on menus as they are streamlined to allow for reduced hours or staff.
CONTENTS 15 – 40 Food & Beverages 41 – 53 Equipment, Packaging & Services
#shoplocal is expected to continue to drive consumers as they look to support local businesses. With the lockdowns came a growing sense of community and support for local businesses and suppliers, along with the desire to band together and help local communities push through these difficult times. We would like to thank you all for your support of our local business this year. While 2020 may prove to be a turning point for most businesses; we can only hope that 2021 is kinder to us all as we traverse the upcoming new year. From our team to yours, wishing you and yours a very Merry Christmas and a healthy and safe holiday season.
Tania Walters PUBLISHER
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CHAIRMAN: PUBLISHER: GENERAL MANAGER: EDITORIAL DIRECTOR: MANAGING EDITOR: ADVERTISING SALES: SENIOR DESIGNER:
Peter Mitchell, peter@reviewmags.com Tania Walters, tania@reviewmags.com Kieran Mitchell, kieran@reviewmags.com Sarah Mitchell, sarah@reviewmags.com Caitlan Mitchell, caitlan@reviewmags.com Caroline Boe, caroline@reviewmags.com Raymund Sarmiento, raymund@reviewmags.com
R&C BUYER’S GUIDE is published under license to Review Publishing Co Ltd as a supplementary publication to Restaurant & Café magazine. Please direct all enquiries and correspondence to Review Publishing Co Ltd. The opinions and material published in this edition of R&C Buyer’s Guide are not necessarily those of the publishers unless specifically stated. All material in this publication is copyright and may only be reproduced with the consent of the publisher. Copyright 2021 R&C Buyer’s Guide is a supplementary publication to Restaurant and Café magazine.
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GLOBAL TRENDS
THE FIVE GLOBAL TRENDS THAT WILL SHAPE THE FOOD AND BEVERAGE INDUSTRY IN 2021
ADM, a global leader in nutrition and partner to some of the world’s leading brands has released its view on the food and beverage trends that will impact the way consumers eat and drink in the new year.
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DM’s trends forecast was influenced by this year’s shift in consumer’s priorities in response to the COVID-19 pandemic. “The global health crisis has changed consumer preferences in new and unexpected ways,” noted Vince Macciocchi, president, Nutrition. “We are seeing a heightened demand for foods and beverages that support immune systems, enhance our mood and reduce our environmental impact. This has provided a unique opportunity for brands to develop disruptive new products that will forever change the way we eat and drink. It’s going to be a year of innovation.”
PLAN FOR THE BEST 2021 The Café Dr is thrilled to work with the Restaurant & Café team to bring you this userfriendly wall planner for 2021. The planner can be used for a lot of purposes and we have found that clients who plan to succeed do far better than others.
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Made exclusively for trade, our Café range has been specifically formulated to froth just like dairy milk, complementing your barista skills to deliver the perfect plantbased coffee every time.
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1. A MORE PROACTIVE APPROACH TO NOURISHING THE BODY AND MIND ADM research found that 31 percent of consumers are purchasing more items tailored for their health, and 50 percent report a preference for foods and beverages that naturally contain beneficial ingredients. Sensory factors like flavour and colour are playing an increasingly crucial role. Consumers are gravitating toward foods and beverages with bright and exciting colours as well as products with familiar, nostalgic flavours during these stressful times. 2. SUSTAINABILITY TAKES CENTRE STAGE Over two-thirds (65 percent) of consumers want to have a positive impact on the environment through their everyday actions. This is a key reason why 32 percent of consumers buy sustainably produced items. The growing awareness of our collective impact on the environment has elicited increasing demand for companies to demonstrate their sustainability
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foodiesforfoodlover.co.nz sales@nzpremiumfoods.com (09) 579 5589
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Fresh Marcel’s Petite Pancakes are the perfect base on your next party platter.
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Go to marcels.co.nz for delicious recipes and to find your local stockists.
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L2, 7/245 St Asaph Street, Christchurch, New Zealand www.tevalis.com | +64 (0) 294 369 588
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Be inspired at www.realfoods.co.nz/food-service Real Foods ALPRO WP.indd 1
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INVENTIVE SIMPLIFICATION
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2021 School terms and holidays: Term 1 – Starts between Monday 1 February (at the earliest); and Tuesday 9 February (at the latest), and ends Friday 16 April. Term 1 School Holidays – Saturday 17 April to Sunday 2 May. Term 2 – Monday 3 May to Friday 9 July. Term 2 School Holidays – Saturday 10 July to Sunday 25 July. Term 3 – Monday 26 July to Friday 1 October. Terms 3 School Holidays – Saturday 2 October to Sunday 17 October. Term 4 – Starts Monday 18 October, and ends, for all schools, no later than Monday 20 December. Terms 4 School Holidays – 5 or 6 weeks (from school’s closing date until opening date of school the following year).
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The wall planner is a great starting point to plan your marketing for 2021. It won’t take long to fill up and it will pay dividends throughout the year. The starting point is to fill up the calendar with the dates you know about already – i.e. the campaigns and promotions you already do and that have proven successful. With that done make a list of the things you would like to become involved in over the next 12 months – some great ideas are listed in the calendar. Once you have a list
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HOW TO USE THE WALL PLANNER
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of the events and campaigns you would like to create, then it’s time to add the detail and bring them to life. For a free tool to bring marketing campaigns to life check the Café Doctor Facebook page. If you need help with marketing, strategy or how to use the social media platforms more effectively The Café Doctor are running training sessions in early 2021.
commitment beyond just the end product to responsible sourcing and operating standards. 3. THE GUT MICROBIOME EMERGES AS THE GATEWAY TO WELLNESS The pandemic has accelerated consumer interest in a more holistic approach to health, which includes a greater understanding of the foundational role of the gut microbiome on individual’s health. Products targeting the microbiome have been shown to help address specific metabolic conditions and issues such as weight management, immune system support and better emotional well-being. This provides fertile ground for food and beverage innovation with functional solutions like prebiotics, probiotics and postbiotics that support microbiome function. 4. PLANT-BASED FOOD BOOM EXPANDS BEYOND THE BUN Globally, 56 percent of plant consumers are trying to eat more plant-based foods and beverages, pushing alternative proteins into an increasingly mainstream phenomenon.
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Find out how to get the biggest bang for your marketing dollar and how to truly bring marketing campaigns to life in your business. Search the The Café Doctor on Facebook to book in and plan your next years’ marketing strategy. If you have missed out on the 2021 Wall Planner you can download a copy from the Restaurant & Café website. M
Demand for plant-based protein products is rapidly expanding beyond just burger analogues to new and novel products, including alternative seafoods like shellfish and shrimp, plant-based cheeses, ready-toeat protein snacks and more. The dairy alternative category, an early leader in the plant-based nutrition space, is growing to encompass other formats such as yogurt, ice cream, butter, spreads, and creamers. 5. TRANSPARENCY BUILDS CONSUMER TRUST Consumers now expect food labels and menus to provide greater transparency around the entire product life cycle. This is helping drive the demand for locally sourced products as consumers seek greater clarity on where the ingredients in food and beverages come from. Each of these trends is strongly influenced by behavioural and societal changes that have emerged since the beginning of the pandemic, including heightened feelings of anxiety and stress, shifting priorities, changes in social connectivity and the adoption of a more holistic approach to wellness. M restaurantandcafe.co.nz
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Coffee in the Time of COVID and Climate Change Supporting numerous developing nations as one of their key commodities and popular with consumers around the world, the coffee industry is both valuable and expanding.
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ith COVID-19 slowing both production and demand, and disrupting the global supply chain, the global coffee industry has stalled, but it has also seen new trends take hold. Here’s a summary of the key factors set to affect the coffee industry in 2021 and beyond.
NEW ZEALAND’S COFFEE MARKET
The average coffee consumption per capita in New Zealand is higher than both Australia and the UK, we are indeed a nation of coffee lovers. Revenue shrinkage has been slower here than foreign markets, likely thanks to the country’s lockdown measures enabling consumer-facing businesses and supply chain partners to get back to normal more quickly. Revenue shrank 15.8 percent; however, the industry is expected to grow at a CAGR of 9.1 percent through to 2025.
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THE IMPACT OF COVID-19 ON COFFEE EXPORTERS Most growers (75 percent) told the International Coffee Organisation that they predict travel restrictions and social distancing measures (among other impacts of COVID-19) will affect their ability to employ workers and lead to a higher cost of production. This is more likely to impact countries such as Ethiopia where cultivation and harvesting is largely done by hand. Higher cost of production may mean an inevitable price increase for consumers.
THE IMPACT OF CLIMATE CHANGE ON THE COFFEE INDUSTRY Conscious Coffee Consumerism: Consumers are increasingly conscious of
the impact on the planet of their purchasing and consumption choices. In a 2019 paper from Poland titled “New Trends in Consumption on the Coffee Market”, researchers noted that coffee consumers are moving away from what they termed ‘greedy consumerism’ and moving towards simplicity, better quality, and uniqueness. They are turning away from traditional coffee channels and seeking out authenticity. Additionally, a report from the US National Coffee Association found that 53 percent of US coffee drinkers want to buy coffee that is good for the environment, the farmers who produced the beans and their communities. Coffee Yields Down, Pests Up: Global temperatures are on the rise, for growers and their partners, this could spell trouble as yields drop and pests increase. Due to climate fluctuations (such as abnormally high temperatures or reduced rainfall) during sensitive growing periods, farmers may not be able to produce the same amount of coffee as normal, resulting in lower crop yields. Higher temperatures also create a breeding ground for pests and disease, which may be able to spread to regions where they can’t currently survive. This could increase the costs of coffee production even more as farmers work harder to fight issues such as leaf rust and coffee berry borer.
While most consumers still buy mainstream coffee blends, there is rising demand (and a willingness to pay) for high-quality coffee with cupping scores over 80 points. Aligning with reports on socially conscious consumers looking for an authentic experience. Studies have noted that consumers will pay for coffee with a good story related to its environment and social aspects. Growth in Home Brewing: Home brewing is changing, and consumers are choosing new equipment in response. Coffee pods and capsules are a primary driver in this shift. The global market for these machines, according to Fior Markets, is expected to nearly double by 2025 – from US$15.23 billion (2017) to US$29.2 billion. Potential for Agri-tourism in the Coffee Industry: Growing, selling and brewing coffee may not be the only future of the coffee market, as agri-tourism looks to be an increasingly viable market for those in the industry. This type of coffee tourism could be similar to the wine industry, where vineyard visits
and tours are commonplace, a particularly interesting prospect for Kiwi coffee roasters wanting to trade in on domestic tourism. This links once again with the idea that consumers want an authentic experience – with people willing to seek out coffee growers and related businesses for tours, tastings and learning experiences related to coffee. Coffee as a Subscription: One burgeoning industry is the coffee subscription model, where suppliers send consumers coffee straight to their door. While this concept has been around for a few years, COVID-19 lockdowns have brought it to the fore as consumers look to get their coffee fix despite being stuck at home. Changing consumer habits and growing interest in the product present new opportunities for coffee businesses up and down the supply chain. Despite COVID upsets, those who are able to take advantage of new coffee technologies and those who are able to be flexible enough to pivot around whatever comes next in the global coffee market should enjoy the industry’s predicted continued growth. M
Communities Displaced as Temperatures Change: Another impact of changing temperatures is that the ideal altitude for growing coffee may change with it. Looking at Arabica as an example, Fairtrade International says that warmer temperatures could push production of this bean type higher up mountains and forest reserves – displacing the communities (and wildlife) that already live there.
CONSUMER TRENDS Ready-to-drink Coffee is Ready to Grow: Ready-to-drink coffee is one of the fastest growing market segments. RTD coffee is perceived to be a healthier alternative to sodas, and a corresponding growth in iced coffee as a popular beverage is helping fuel this market’s premium status. Specialty Coffees Even More Special: restaurantandcafe.co.nz
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HOSPITALITY POSTPandemic, What the Kiwi Industry Will Look Like in 2021 10
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As we reflect on how the pandemic impacted food and beverage trends of 2020, we turn our focus on how the evolving consumer behaviour will shape the trends of 2021.
By Julie White, CEO Hospitality NZ
uring the lockdown, more New Zealanders than ever cooked at home and that’s a trend that is continuing. In doing so, however, they are missing some of the more culinary complex dishes not so easily accomplished at home. As a result, sales of do-it-yourself, homecooked ‘kits’ increased, and this will continue as people look for easy-to-prepare, ready-to-heat meals where they simply combine or add a side. Takeaways have also increased, especially some of the more exotic varieties as people have taken the opportunity to try new things. Continuing this trend, hotels report a rise in room service, with more guests choosing to dine in rather than venture out of their rooms or out of the hotel itself. I’m picking 2021 will see more consumers turning to healthier food, as is happening overseas, establishments should seek to create more home-garden-like dishes featuring fresh herbs, citrus and veggies. Homemade could well also play a part, including jams and alternative dairy products like oat milk. Perhaps even something unexpected such as grilled cactus! At the heart of hospitality will be locally sourced foods – the new sustainability –as more consumers look for them to feature strongly in menus, especially the longer the border remains closed or severely restricted. ‘Would you like fries with that?’ could well be replaced with ‘Would you like a beverage match with your meal?’ as fine wines and elaborate cocktails will complete the culinary experience. The coming year could also be the time when private dining comes to the fore, providing a COVID-friendly environment for diners and social occasions, intimate occasions, and personalisation. Secret supper club popups, creating a must-do, know-about, fear of missing out driven consumer market segment. The stand-out consumer demand for 2021 will be COVID certification and ambience. Consumers will want reassurance in safety from COVID – a type of industry accreditation like food safety. Going out will more of a treat post-pandemic, and consumers will be looking for an all-encompassing, seven-senses experience: lighting, sound systems (including the ultimate playlists), restaurant layout and fit-outs, enhanced spaces such as rooftop dining with picture-perfect framed views through to comfort – all before they order. M restaurantandcafe.co.nz
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REIMAGINING THE RESTAURANT What does the future hold for restaurants after a year filled with quarantines, closures, and social distancing?
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he global health crisis has dealt the hospitality industry one of its greatest challenges to date. In this new world of mandatory masks and sanitiser stations, the restaurant experience as we know it has changed, here are some of the biggest trends you can expect to see more of in 2021 and beyond.
Off-Premises Dining, Ordering Online, and Delivery
Ordering food from restaurants to enjoy at home has been growing in popularity for at least a few years but with COVID-19 the stakes have changed. Restaurants who were able to offer off-premises dining were the business able to survive community lockdowns. While restaurants should still put in efforts to enhance dine-in experiences, many consumers will continue to prefer
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ordering online into 2021. Business don’t have to rely on third-party delivery systems either, restaurants can utilise in-house online ordering services by hiring internal employees to deliver food and receive all of the profits. Both third-party solutions and direct online ordering can integrate with a restaurant’s POS system. This allows management to have insights on payment methods, delivery preferences, popular orders, and sales. Restaurants that offered grocery items, food boxes or meal kits as part of their offerings during the pandemic also did well, the ability to pivot to other areas of the food industry will be vital for businesses to continue into the new year. Even fine dining establishments are pivoting to takeaway options. Meal-kits will continue to be popular with consumers looking to recreate their favourite restaurant experiences
minimising wait times and increasing table turnover rates. Consumers can also place take-out orders ahead of time from mobile applications to avoid lines altogether. Since the COVID crisis began, consumers’ adoption of restaurant mobile apps has grown considerably. Even when the pandemic is over and health and safety measures potentially relax, contactless ordering and payments will be here to stay. Consumers have gotten used to increased transaction speed and convenience. From Instagram to Twitter, restaurants should take advantage of the free exposure social media provides. Guests love to share photos of elaborately designed food and drinks and unique restaurant concepts, giving the business advertisement at no additional cost. Implementing simple elements such as funny item names, themed nights, or trendy decorations can also attract and engage guests.
Meat Alternatives and Sustainability
at home. With the right branding, fine dining restaurants can use this as an opportunity to continue to engage with customers even if another lockdown means people can’t eat on-site.
New Menus, Pop-Ups, and Ghost Kitchens
Food trends show that simplifying a menu improves operational efficiency, product quality, order time, and allows consumers to weigh their options quicker. Therefore, many restaurants have decided to eliminate some menu items to streamline the ordering system and reduce labour and inventory costs. Pop-Ups are a great way for restaurant brands to try out an expansion of or change in what they are offering without making it permanent. Pop-Ups can also be a great way to engage consumers by offering something
they can only get for a limited time, homing in on people’s innate fear of missing out. Ghost kitchens are not the traditional brickand-mortar restaurants, as they eliminate the option of dining in and only cater to delivery and takeaway requests. This allows businesses to save on rental costs and expenses related to restaurant hospitality.
Technology and Social Media Guests want a quick dining experience that allows them to order and pay when they’re ready without the wait time and this won’t change in 2021. Many businesses are implementing modern restaurant technology such as self-service kiosks, handheld devices, and portable tablets that enable customers to submit food requests and complete transactions at the table. These terminals enhance service by
Vegetarian, vegan, and flexitarian diets have become very popular among consumers. Even major fast-food chains, such as Burger King, offer vegetarian meals by using plant-based meat to substitute beef patties in their burgers. This trend does not appear to be shifting, and as greater innovation hits plant-based food manufacturing alternatives will no longer be bound to just burger patties, for example seafood alternatives are beginning to reach the market. Consumers will continue to choose brands that have a clear sustainability story, an important part of that story for restaurants will be where they source their ingredients and produce. The ‘support local’ sentiment will carry on, especially with borders still closed. Customers want to support establishment that have a connection with their local producers, growers, and community at large. Monitoring restaurant trends allows businesses to create a plan of action that will meet the evolving needs of customers. If 2020 and the pandemic has taught hospitality anything it’s that flexibility and the ability to pivot are key to business success in the future. M
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NZ WINE
NEW ZEALAND WINE, CHAMPIONS OF SUSTAINABILITY
Sustainability is deeply rooted in the New Zealand wine industry and in this ‘new’ world such a commitment promises to pay dividends.
CLIVE JONES
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ew Zealand adopted sustainable winegrowing practices more than 40 years ago and now has one of the best certification systems in the world. 96 percent of New Zealand wineries voluntarily belong to Sustainable Winegrowing New Zealand (SWNZ), which makes sense since there is a lot to protect. Worth $1.96 billion in exports, New Zealand’s wine industry is the seventh largest contributor to the country’s economy having notched up an 8 percent increase last year. Under restrictions, the 2020 harvest was able to go ahead with some regions reporting their best vintage due to New Zealand’s long hot summer. New Zealand’s commitment to producing award-winning wines that reflect its stunning landscapes and conducive climate has driven the country’s wine industry to become a world leader. Today consumers want proof that the wine and food they choose has an authentic and sustainable life story. Luckily many passionate, forward-thinking Kiwi wine growers have put just as much effort into reducing environmental impact as they have into the quest for success of a quality product. In September of this year, the New Zealand wine industry celebrated the 200th
anniversary of the day on which the very first grape vines were planted into New Zealand soils, by Reverend Samuel Marsden at Kerikeri in the Bay of Islands. In November figures from New Zealand Winegrowers showed the value of New Zealand wine exports had lifted to $2 billion for the first time. The COVID-19 coronavirus pandemic has inflicted since it hit the world. In New Zealand, winegrowers were privileged to be able to complete the grape harvest as ‘essential businesses’, but the effort and stress involved in doing so safely was high. The total 2020 harvest of 457,000 tonnes reflected the near perfect growing conditions experienced in most of the country, and a 2 percent increase in planted area to 39,935 hectares. The successful harvest was good news for growers who have only one opportunity each year to generate the income to carry them through the next 12 months. The global pandemic has certainly caused an upheaval in the international markets where New Zealand wine is sold. While there has been an increase in some sales in retail, there has been a dramatic drop in sales through restaurants, so some wineries have increased sales while others have seen a drop. The rise of domestic tourism should be seen as an opportunity to showcase different homegrown wines to Kiwis wanting to explore their own backyard. “I see 2021 as an opportunity for reset and recovery after the upheaval of 2020. We expect international demand for Sauvignon Blanc to continue, but for local consumers there is so much opportunity for discovery of other varieties and wine styles,” noted Clive Jones, chair of the NZ Winegrowers Board. Restaurants and hotels that rely on tourism can use local wine stories to connect guests with the places they are visiting. “2021 should be the year to try something new – maybe an Albarino or Gamay Noir. Find a wine that speaks of a sense of place and has a unique story behind it, it could be the people, the way the wine was made or the fact it comes from a special piece of land,” continued Jones. Jones said he is excited about the future of New Zealand wine, but added that it is imperative the industry continues to work together to ensure ongoing success. “I believe the New Zealand wine industry needs diversity across region, variety and size of business to be strong. A cooperative and united approach, combined with an absolute focus on quality, has served us well in the past and must continue to ensure our success in the future.” M
FOOD BEVERAGE
ALEXANDRA’S
Alexandra’s is a New Zealand company, passionate about spice and flavours, and delivering the highest quality product to its loyal customers. The team at Alexandra’s carefully select ingredients locally and from around the world, using only the freshest spices and herbs. Alexandra’s culinary experts then carefully blend flavours to produce authentic recipes to inspire cooking. Speak to Alexandra’s about bulk quantities of their products for catering, buffets, mobile food vans, restaurants, cafes, motels, pubs and bed and breakfasts. To find out more or to place an order, contact Alexandra’s today.
For more information call 09 570 4739 or email enquiries@alexandras.co.nz
INCREASING DEMAND FOR ORGANIC WINE
with a conservation benefit ORGANIC WINES
Demand for organic wine is increasing. Today’s flexitarian consumers are seeking cleaner, healthier, organic wines, without harmful chemicals and pesticides. These wine drinkers notice the difference in how they feel after drinking organic wines, aware of the reduced hangover impact from lower sulphite, organic wines. They are looking for wines that deliver on taste, while still respecting our planet. ADDING INTEREST TO YOUR WINE LIST Rhino Run organic wine range is perfectly positioned to deliver on these expectations, adding interest to your wine list: • Pinotage • Cabernet Sauvignon • Chenin Blanc • Sauvignon Blanc SUPPORTING RHINO CONSERVATION As well as being more eco-friendly, with a clear health benefit for the wine drinker, Rhino Run also supports the conservation of rhino, through the Player Ntombela Foundation, working to reduce rhino poaching - with a donation made from each bottle sold. Making a difference – to wine drinkers, our planet and the rhinos.
PAUL KENNY, Managing Director, Mob: +64 21 986 121 Ph: + 649 263 9466
Alliance Marketing 2014 Ltd. Unit 1, 4 Civil Place, Rosedale, Albany, Auckland NZ www.alliancemarketing.co.nz
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For Profession
Be inspired at www.realf 16
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FOOD BEVERAGE
nals – Great in Coffee
foods.co.nz/food-service restaurantandcafe.co.nz
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ANGEL FOOD We can help you cater for your dairy-free and vegan customers.
With our dairy-free alternatives you can easily create dairy-free versions of crowd-pleasing dishes like pizza, lasagne and macaroni cheese. Our products are also gluten-free, and formulated without nuts or soy, and they are made right here in New Zealand. You require quality, reliability, and consistency - and that’s what we deliver. We’ve been doing this since 2006, we watch the trends, and we have a culture of innovation. Available direct or from Bidfood, Davis, Service Foods and Foodchain, email nico@angelfood.co.nz, phone 022 3681826. www.angelfood.co.nz
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Our range includes:
• Dairy-free cheddar alternative - takes your lasagne, toasted sandwich or vege burger to the next level
• Dairy-free mozzarella alternative - makes your vege pizza irresistible • Dairy-free cream cheese alternative essential for your bagels and carrot cake icing • Dairy-free parmesan alternative - the finishing touch for pasta
FOOD BEVERAGE
To order now contact your distributor or Angel Bay rep, or go to: www.angelbay.co.nz. restaurantandcafe.co.nz
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AORAKI SALMON
Aoraki Smoked Salmon is lighter, purer, taking you to the ice-cold freshwaters of Aoraki, Mt Cook. Aoraki’s Freshwater King Salmon are responsibly farmed in the glacial canals that flow from Aoraki/ Mt Cook, in our South Island. Swimming against fast, ice-cold currents creates a fish with a lighter, cleaner taste and a delicate texture. From the breeding programmes at their hatcheries, to their farms and their smokehouse; Aoraki is 100% New Zealand. They patiently attend to every stage, to ensure quality throughout. Their smokehouse team are passionate smoked salmon artisans; they take great care and patience to craft a quality smoked product for everyone to enjoy. They’re careful to gently enhance and never overpower the natural qualities of this special fish. Their smoking process draws from a Scottish inspired tradition that blends salt, black rum, golden syrup and oak wood smoke to create a smoked salmon like no other.
For questions or more information, call 03 359 0124 or email: info@aorakisalmon.co.nz or visit www.aorakisalmon.co.nz
Our famous Gourmet Beef Patties have been a hit around the globe for over 20 years - now it’s time for the next generation - the brand new Homestyle Beef Burger Patty. • Succulent New Zealand beef • Rounder for better bun fit • Thinner for faster cook time • Rustic handmade look • Part-cooked and individually frozen • 22 patties per sleeve, 3 sleeves per carton.
To order now contact your distributor or Angel Bay rep, or go to: www.angelbay.co.nz.
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NEW FTO PASTRY FTO = FREEZER TO OVEN WITHOUT DELAY
Freezer
Tray Up
Oven
Save time with these delicious and easy to use pastries!
Champion Flour and Allied Pinnacle offer the New Zealand market a range of products, from flour to premixes, finished baked goods and everything in between. Contact your representative for more information about our extensive range.
For orders phone 0800 809 804 or email us on csorders@championflour.co.nz restaurantandcafe.co.nz
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BARKER’S PROFESSIONAL
At Barker’s Professional, innovation and creativity are key. Designed by chefs, Barker’s products offer solutions in a busy kitchen and deliver a premium taste.
Barker’s are the experts at hitting upon flavour combinations that inspire and excite foodservice customers who need to deliver great food and beverage experiences to their customer base every time. After 50 years, the Barker’s team is proud to say that they are still located on the original Geraldine site in the beautiful central South Island of New Zealand.
Brands include Barker’s Professional, Anathoth Farm, Bonne Maman, Best Buy and products are available through all normal foodservice channels. Please call Barker’s Professional for a free sample or to discuss how they can elevate your menu to the next level - find them online at www.barkersprofessional.nz and Instagram (@barkersprofessional).
For more information call 0800 227 537 or email fruit@barkers.co.nz
BAKELS EDIBLE OILS IS A SUPPLIER OF QUALITY FRYING SHORTENINGS AND OILS TO THE FOODSERVICE INDUSTRY.
For more information call 07 5759285 or visit www.beobakels.co.nz
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NEW
COATED CAULIFLOWER BITES
Gluten-free and vegan friendly, BALLE FARMS Coated Cauliflower Bites will have Kiwis coming back for more. Created for bars, cafés, restaurants, fast-food and catering, BALLE FARMS Coated Cauliflower Bites are the perfect addition to any Summer menu. Made from 100% New Zealand grown produce, par-fried in 100% canola oil, and blast frozen these versatile bites can be deep fried; or for a healthier option they can be oven baked or air fried. A premium product with a high margin that will fit seamlessly into any takeout, delivery, or snack menu.
For more information visit www.mrchips.co.nz
CH’I DRINKS From its new base in Riverhead, New Zealand’s original herbal drinks producer is crafting herbally inspired drinks with natural ingredients. Ch’i is a New Zealand owned and managed drinks business. Their focus is on handcrafting herbal ingredients that give naturally “better for you” drinks, and lowering sugar content withour resorting to synthetic sweeteners.
REFLECT RECONNECT REJUVENATE For more about our latest drinks ideas and supply for your customers www.chidrinks.com email info@chidrinks.com Ask your Niell, Cropper & Co Representative
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DENHEATH
Denheath is a family owned business from New Zealand’s South Island. They hope that one day Denheath’s Custard Squares will become nationally and internationally famous for their delicious taste and all-natural ingredients. In 1996 Carol Rutland, Lisa Templeton’s mother, and her husband purchased Denheath House, which was run as a small family country café business for many years. It was clear that Carol had been right about the potential of the ‘Denheath Gourmet custard square’. Eventually Lisa and her husband Donald stepped in and took over the business, trademarking Denheath for the first time. Carol’s life-long dream was to have her Denheath Gourmet custard square enjoyed all over New Zealand and internationally. Denheath have a range of custard slices, profiteroles and cheesecakes but are most well-known for the iconic Denheath Gourmet Custard Square. By only using the finest ingredients, Denheath have managed to create the Rolls Royce of Gourmet Vanilla Custard slices.
Emma-Jane's Foodservice is still the supplier of choice for many hospitality businesses across the nation. We offer only the highest of quality products imported from the heart of Europe. Quality, flavor and appeal you just can not beat! All products displayed are available now. Reach out today emily@emmajanes.co.nz 0800 366 252
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With consistent high-quality ingredients, this artisan style gourmet dessert tastes incredible and stands out for being far superior to its generic counterpart. Denheath Gourmet Vanilla Custard slices are uniquely different, with melt-in-yourmouth, creamy vanilla custard filled squares that are complemented with golden flaky pastry and Denheath’s signature delicious icing topped with curly-white shredded coconut.
For more information contact Lisa Templeton at lisa@denheath.co.nz or on 03 688 6160
FARMLAND FOODS
FOOD BEVERAGE
Farmland Foods started in a family butcher shop over 50 years ago and now, three generations later, it is one of New Zealand’s leading smallgoods producers. Still passionately family run on the farm in Bulls in the Rangitikei district, Farmland Foods employs over 100 local staff and has invested in state-of-the-art manufacturing and equipment to produce quality meats. From humble beginnings to today and beyond, Farmland Foods has always been committed to quality and innovation. For more information contact Brenda Trotman on 021 895 162, email brenda@flf.nz or visit www.flf.nz.
The team at Farmland are proud of their heritage and the way they do things with the utmost love, care and attention. They take great pride in selecting the best quality meats and preparing them for your customer’s enjoyment. Farmland Foods ‘honours the meat’ so you can honour it in your own way.
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FOXTON FIZZ
The independent café who wants a point of difference on their drinks menu should try Foxton Fizz, a 102 year old brand that brings a genuine piece of kiwiana to the table.
Since 1918, Foxton Fizz has been one of the best conversation starters you can put in your drinks fridge, and the conversations quickly turn to laughter as the stories of the good times are retold.
Foxton Fizz is New Zealand owned so profits stay right here, is New Zealand made so has a low carbon footprint and is only in glass bottles so has a low environmental impact.
For more information or to become a stockist, email info@foxtonfizz.com or call Matt on 027 299 6646.
It’s impossible to say no to Valentino’s Gelato. valentinosgelato.co.nz
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Steak Fries Straight Cut Fries
Crinkle Cut Fries
7mm Shoestring Fries
10mm Fries
10mm Skin On Fries
MAKIKIHI FRIES Greatest-tasting, 100% local, all-natural Fries from our famous golden flesh potatoes .. renowned for retaining a strong potato flavour after cooking. Choose from our range of Fries available through all good distributors.
FRIES FACTORY I 5 Makikihi Beach Rd, Makikihi 7978 Ph: 03 689 5879 I Fax: 03 689 5895
For more information contact us or visit our website www.makikihifries.co.nz
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HANDCRAFTED BY LOAF
FOOD BEVERAGE
Loaf is a leading New Zealand bakery founded in 2004 to create high quality artisan breads. Loaf ’s breads and delectable sweet treats are handcrafted by a team of bakers using the finest ingredients. Loaf ’s products are made in New Zealand from all-natural high-quality ingredients with no artificial preservatives, fillers or anything else artificial.
The Loaf range is extensive and includes hundreds of different products for the foodservice industry as well as a retail range. The spectrum includes handcrafted breads, sourdoughs, cakes, slices, pastries, scones, muffins, doughnuts, buns and gluten free products. It includes hot favourites such as sliders, Loaf-nuts and bliss bites. Loaf ’s products can be found throughout New Zealand as well as Australia, America and Asia. For more information call 09 527 4354 or email info@loaf.co.nz or visit www.loaf.co.nz
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INDEPENDENT FISHERIES
Nearly 60 years ago, Independent Fisheries started as a family fish and chip shop in Christchurch. Since then they’ve grown to be one of New Zealand’s biggest fishing companies but best of all they remain 100 percent Kiwi, family-owned and only catch and sell New Zealand fish. The company has Marine Stewardship Council accreditation, which means it has a strictly controlled and audited chain of custody. It can track everything it sells, back to the vessel it was caught on and the day it was caught. Restaurants can have full confidence in the fact that Independent Fisheries supplies only
100 percent New Zealand fish. The company takes pride in being a fishing company; they only sell what they catch themselves. Independent Fisheries offers a great range of quality processed fish fillets, from skinned southern blue whiting fillets, smoked hoki fillets and tempura whiting fillets to hoki loins and
For more information call 03 384 2344 or email sales@indfish.co.nz
crumbed whiting goujons. The company is committed to catching and supplying only wild caught, sustainable New Zealand fish.
Convenient 900g pouches which can be decanted into Heinz Squeezy Bottles
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LIBERTINE BLENDS
Libertine Blends was born out of the search for pleasurable moments that nourish the heart and soul. Our organic, small-batch tea blends feel restorative, taste delicious, and are as delightful to drink as they are beautiful. Selected for both their flavour and properties, our organic teas, herbs, and spices are carefully blended here in Aotearoa, ensuring each ingredient has a purpose in the cup. Our organic tea range comprises of seven teas – a mix of herbal, black, and green tea. Our best sellers are our Runaway Rose – a delicate and nourishing blend of rose, lavender, elderflower, and vanilla. Minty Ohm – a calming and refreshing blend of peppermint, native manuka and lemon balm, and Kapow – a bold and flavourful blend of native kawakawa, chilli, lemongrass, and cardamon. Our blends are available in both loose leaf and tea temples. Our tea temples are generously portioned and made from commercially compostable sugarcane. Our tea temples allow
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large cup, and makes portioning, serving, and washing up quick and easy. We supply our stockists with stylish and practical storage tins, tea menus, and tasting notes free of charge. You can find our range in cafes, restaurants, and delis across New Zealand, served by those who share our commitment to quality and taste.
for excellent infusion for optimum flavour and let our beautiful blends shine through as you can see the herbs, spices, and premium quality tea. Each tea temple makes a 400ml pot or a
For more information contact, sales@libertineblends.co.nz or visit www.libertineblends.co.nz
MARKWELL FOODS
FOOD BEVERAGE
Bringing the world to New Zealand and New Zealand to the world through quality frozen food. Markwell Foods is one of the largest frozen food importer and wholesalers across New Zealand, Australia, and the Pacific. With a passion for the food and hospitality industry, Markwell Foods has covered the globe, for over 60 years, ensuring we source the best quality products at the best price for our customers. Markwell Foods reinvents frozen foods and creates endless possibilities from the freezer. With our expansive range of reputable brands, Shore Mariner, Butlers, Big Country, SB, Sea Breeze, 3 Fat Pigs, Lamb Weston, and Sambazon - Markwell Foods has grown to be a supplier of choice across seafood, potato products, vegetables, fruits, meat, and finger foods. We pride ourselves on offering quality, consistency, and a variety of products to our customers. Partnering with our customers, we have developed a rich innovative food portfolio to cater to the ever-evolving food industry and work one-on-one to help achieve our customers’ goals big or small.
If you would like to discover more about our range and see how we can add value to your menu, please don’t hesitate to get in touch.
www.markwellfoods.co.nz 09 270 3311 sales@markwellfoods.co.nz
Entertaining made easy
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WHY DO CUSTOMERS LOVE MR CHIPS' CHIPS?
Mr Chips Sweet Potato Fries
Mr Chips Premium Coated Range
Mr Chips Potato Wedges
Superior Flavour & Crunch
The Brand Kiwis Remember
Better For The Heart
Mr Chips uses only top quality products to create our delicious premium chips. That's what makes our chips super crunchy and taste great!
Getting a pottle of hot and golden Mr Chips' chips smothered in tomato sauce is a memory most New Zealanders will never forget. Mr Chips is a brand that kiwis have known and loved for over 30 years.
Mr Chips uses only 100% Canola Oil to par-fry our frozen range of premium chips. Canola oil is known to be one of the healthiest cooking oils due to being low in saturated fats, higher in monounsaturated fats, and is a better source of omega-3 fats than other popular oils.
For more information visit www.mrchips.co.nz
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POTATOES NEW ZEALAND
FOOD BEVERAGE
New Season potatoes are in store now. It is the happiest time of year for spud lovers and the busiest time of year for our growers, in Pukekohe, Manawatu and Canterbury, as well as everywhere in between. Potatoes New Zealand takes pride in the potatoes grown here, because we know NZ grows the best potatoes and produces the best potato products. Potatoes are low in calories, high in fibre and loaded with tons of vitamins like Vitamin C and potassium. Potatoes are part of a healthy diet and can be enjoyed in a variety of ways, with recipes spanning cultures and loved through the generations. Not only do our growers provide the best food for NZ consumers, but we also farm in a sustainable way and we have strategic targets of zero nutrient emissions and zero GHG emission by 2030. We are a +$1 billion-dollar industry and we ensure our grower levies are used to continue to improve potato breeding, environmental management, sustainable practices and to encourage
healthy consumer choices by including free online foodservice training. Check out our website for all thing’s potato, including great recipes https:// potatoesnz.co.nz/ Go to the Chip Group website for free training and info https:// thechipgroup.co.nz/ Follow us on FB, IG, and Twitter.
Through 2020 we have carried on growing, harvesting and feeding NZ. We are feeling proud and resilient. We wish all our consumers a Merry Christmas and a very Happy New Year!
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VENERDI
Venerdi is a New Zealand owned specialty gluten free bread manufacturer. Venerdi has worked with, and supply many international, well-known food service brands, and are proud that the impeccable Venerdi products have earned their trust. Its aim is to provide you with products of the highest standard so you can be confident of an outstanding level of customer satisfaction – without any compromise on taste or texture. Since 2002, Venerdi’s foodservice range has grown to include a variety of quality pizza bases, buns, bread, bagels and bread mixes. It also offers the overwhelmingly popular Gluten Freedom artisan sourdough, vegan range, along with the Venerdi Paleo bread. Paleo Super Seeded is a dense, delicious loaf that is a firm favourite with smashed avocado and perfectly poached eggs for many cafés throughout the country. Venerdi are innovators at heart, so if there is a product that you are after, get in touch as they are always open to new and exciting ideas.
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For more information call +64 9 813 5481, email info@venerdi.co.nz or visit www.venerdifoodservice.co.nz.
FOOD BEVERAGE
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WALNUTS NEW ZEALAND Think a walnut is a walnut? Think again. Heart Foundation recommends that everyone eat 30g of nuts every day. Like most foods, freshness is key to optimal nutrition. Walnuts New Zealand supplies whole walnuts, halves, pieces, meal, oil and dukkha in pack sizes to suit every customer. Choosing Walnuts New Zealand means you’re opting for delicious, superior quality walnuts, reducing food miles and being part of New Zealand’s local food story. Walnuts New Zealand – closer, fresher, tastier.
WALNUTS NZ
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When it comes to nuts, freshness is everything. Once cracked the clock is ticking on flavour, texture and nutritional value. Imported walnuts are cracked many months before they get to New Zealand, meaning that they are well past their prime by the time you use them. Walnuts New Zealand’s walnuts are grown right here in New Zealand, and cracked to order, meaning you get the freshest walnuts around. You can taste the difference – crisp, sweet and flavoursome. Simply delicious and so versatile. Walnuts New Zealand is a co-operative of around 50 passionate growers based in Canterbury, nurturing their orchards over decades and sharing expertise to bring customers the highest quality, freshest walnuts. The orchards limit spray usage, and all nuts are tested to be free of any spray residues. Plus, the trees are great for the environment – they live for hundreds of years absorbing carbon and releasing oxygen every day. As the “king of nuts”, walnuts are renowned for their high omega-3 healthy oils, as well as protein, fibre and minerals. The New Zealand
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For more information please contact sales@walnutsnz.nz or call 03 3478 103 or visit www.walnutsnz.nz or www.trickettsgrove.nz
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VITALITY BARS
We offer two variations, both with an uncompromised blend of NZ grown Macadamias, exotic nuts, seeds, coconut, toasted with a hint of NZ bush honey.
We offer two variations, original and Raspberry Delight. Perfect for a healthy snack on the go... the ideal gluten free, vegan friendly option for your cabinet.
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FOOD BEVERAGE
We develop exciting new products that are on trend, taste delicious and are quick and easy to cook. Everything is designed to go from freezer to table in under 10 minutes.
Steamed Bao
Buns Empanadas
Dumplings
Mantou Buns
Shaomai
Samosas
Hoki Hash
We have an extensive range of Asian, Japanese, Mexican and Indian inspired products. For enquiries on these or our other quality products, please contact your local United Fisheries Account Manager or Distributor. restaurantandcafe.co.nz
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Grown from plants for barista made coffee. Made exclusively for trade, our Café range has been specifically formulated to froth just like dairy milk, complementing your barista skills to deliver the perfect plantbased coffee every time. For more information or to place an order please contact your local distributor or our Lion customer service team on 0800 10 72 72.
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OWNED
ADVANCED REFRIGERATION LTD. Advanced Refrigeration offers a large range of chillers and freezers, in all leading brands, available on rental hire or for sale.
Finance can be arranged on sales of as-new and new chillers and freezers. All sales are supported by refrigeration service personnel. Advanced Refrigeration offers a nationwide supply and service where required and has almost four decades of commercial refrigeration experience under the same New Zealand ownership. It’s always great to check your amperage draw on your refrigeration systems and consider what’s now available and also to arrange your six monthly or 12 monthly service programme.
For more information call 09 373 9996 or visit www.fridge-freezer.co.nz
SUSTAINABLY SOURCED! RECYCLABLE! BIODEGRADABLE!
+64 4 298 3581
sales@allenpaper.co.nz
www.allenpaper.co.nz
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CONFOIL BAKERY PRODUCTS
Confoil offers an extensive range of products to the baking industry including parchment muffin wraps, decorative paper baking moulds, vegetable parchment flan trays and baking paper. Our muffin wraps are perfect for promoting your muffins and cakes. The stock lines include both plain and printed varieties in white or brown and seasonal prints are also available. These muffin wraps can be customised with your logo and corporate colours, but minimum quantities do apply. The exquisite Italian-made Novacart decorated paper-baking moulds can be used in either the microwave or oven and they hold their shape during the cooking process. The perforated bases eliminate excess moisture allowing you to bake and serve in the mould. New to the range is the vegetable parchment flan trays, their rolled edges make them suitable for production lines and ideal for use with metal detection devices. These trays are great for your sweet or savoury products and as you bake in the tray you don’t have to clean tins and pans. Locally manufactured to accredited standards, with all relevant food packaging certifications you can be safe in the knowledge that the packaging is clean and hygienic.
Freephone: 0800 107 620 | Email: info@confoil.co.nz | www.confoil.co.nz COPD_Bakery_Products_210x157mm.indd 1
The new VarioSmoker.
Rock’n Roll for your tongue. Save time, capacity and the cost of purchasing a separate smoker. Low temperature cooking is simple and precise when connected via iCookingSuite with the iCombi Pro.
Experience Now.
rationalnz.co.nz 0800 428 733
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FOODSERVICE We supply all categories of foodservice; including dry, chilled and frozen goods as well as packaging, beverages and chemicals. With over 23,000 food and non-food products ranged nationally, our branches can accommodate all your specific needs – delivering quality goods at a competitive price.
FRESH We have strong grower relationships nationally and local temperature controlled distribution centres where produce is graded and orders are handpicked. Ensuring that we deliver you competitively priced, reliable and quality fresh fruit and vegetables every time.
PROCESSING We purchase direct from approved meat suppliers and quality is monitored all the way – paddock to plate. We specialise in ham, sausages, grinding, mincing and our sous vide solutions under our Exclusive Brands Naturalaz and KitchenIQ.
PREPARED PRODUCE Our processing plants are able to accommodate your specific needs. Whether they be peeling, slicing, dicing, grating or portion cuts we can help you reduce labour cost, minimise waste and increase yield of your fresh ingredients.
Bidfood is a national wholesale food distributor, made up of four divisions: Foodservice, Fresh, Processing and Logistics. With our large geographical reach, we service all sizes of food service and hospitality businesses across New Zealand. We deliver a consistent, reliable and professional service, always going the extra mile for our customers. For more restaurant and café solutions visit www.bidfood.co.nz
Everything at your fingertips mybidfood.co.nz
Download the MyBidfood app today restaurantandcafe.co.nz
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EASI RECYCLING The Easi Recipe for Recycling
For those in the hospitality industry, hygiene and efficiency is always a priority. Not only that, customers are expecting companies to be doing the right thing and sustainability is becoming an everyday word as consumers now expect companies to be environmentally smart. As a result, Longopac, the latest innovation from Sweden, has become very popular with New Zealand businesses. People love the efficiency and time savings, as well as the sustainability of this bagging system that reduces plastic and increases recycling. Longopac waste bags are not only the strongest in the world but also the fastest to change. In fact, the liners take less than 30 seconds with absolutely no contact with waste – saving you time while keeping your kitchen hygienic.
Additional benefits of the Longopac bagging solution include:
• Every bag is always 100 percent full, regardless of how much waste is inside. • Tie off the bag as often as needed, eliminating nasty odours and partially full bags.
• Three ply liners that are three times stronger, meaning no double bagging and reduced spillage. • Seventy percent saving on plastic as the liners are half as thick and 50 percent lighter than traditional bags. • Biodegradable bag cassettes available for composting food or other organic waste. • Three sizes and six colours to choose from for easy waste segregation to maximise recycling. • Waste stands specifically designed for your business.
EUROTEC LTD
Eurotec Ltd, based in Penrose, Auckland, has been supplying and supporting temperature measurement technology to the Food Industry for over 30 years. Eurotec Ltd is proud of its Kiwi ownership and the global technologies it offers to clients in the Instrumentation, Refrigeration, HVAC and Electrical sectors, and of a reputation second to none for quality products and technical competence across the three New Zealand locations, Auckland, Wellington and Christchurch. Eurotec are the authorized distributor for Testo in New Zealand and have been working with Testo for over 30 years, providing high quality food safety equipment and industrial instrumentation to the New Zealand market. 2017 marked a milestone 60 years in business for Testo, this longevity in the industry is a testament to the success and quality of Testo and their work. In 2016, Eurotec established the Testo NZ online store to allow small to medium food service providers to easily purchase quality food safety equipment from a trusted brand and supplier, to help them adhere to their food safety plan. Testo are market leaders in thermometers, PH testers, data loggers and
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oil testers for food safety, that can be used across a variety of applications including; restaurants and catering, food production, beverage industry, bread manufacturing, baking industry, supermarkets, fast food restaurants, confectionery industry, poultry, meat and seafood industry, logistics, warehousing and food auditing. Temperature control in the food industry is as crucial to product quality as it is to the fulfilment of hygiene requirements and the maintenance of defined ambient conditions when shipping or storing foodstuffs. Testo’s range of instruments for the food industry are all HACCP International certified and therefore guarantee the accurate measuring results needed for compliance with the relevant regulations. To find out more you can visit our website www.eurotec.co.nz and view the range of Testo Food Safety Instrumentation at www.testo.nz
To learn how Easi Recycling can help keep your kitchen efficient and clean or for more information call 0800 342 3177 or get started today with your free trial.
CHEFTOP MIND.Maps™ PLUS BIG A new benchmark in terms of cooking performance, power and reliability. CHEFTOP MIND.Maps™ PLUS BIG is the intelligent combi oven able to carry out any type of cooking, in any environment, 24 hours per day and fully loaded. Now including built in WIFI so you can connect your oven to the internet and receive a BIG extended warranty that allows up to 4 years on parts PLUS 2 years on labour or 10,000 hours cooking time*
Unox New Zealand | Robin Massey | 027 340 0404 | info@unox.co.nz restaurantandcafe.co.nz
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HOSHIZAKI
The creators of the first automatic ice machine, Hoshizaki offers an extensive range of commercial ice makers and dispensers. With their machines designed and manufactured to offer an outstanding level of reliability and performance, Hoshizaki has earned the position of proven industry leaders. The range offers ice making solutions for all domestic and commercial requirements including restaurants, cafés, bars, hotels, supermarkets, luxury yachts, ice suppliers, medical care facilities and any other industries requiring ice. Hoshizaki machines are designed for commercial use and offer a variety of shapes and sizes, so it is important to consider these factors when looking for the correct ice machine for your business. For instance, a tall ice machine may not suit a café or restaurant with limited space, therefore an under-counter ice machine option could
be considered. Hoshizaki is the only brand offering the unique crescent style ice cubes – a hard, slow melting ice that keeps drinks cool while melting slowly. Hoshizaki is also the only brand to offer stainless steel evaporator plates in most models. The biggest advantage of a stainless-steel plate is it prevents flaking and evaporator wear and tear, ensuring longer life and consistent performance. In New Zealand, Hoshizaki is distributed by Steelfort a family owned business operating since 1946. With growing demand and a wider range available, Steelfort has made Hoshizaki ice machines price competitive and offers comprehensive after sales parts and service backup, essential for machines working in a commercial environment. For more information please visit www.steelfort.co.nz or call 06 350 1350
SEARCHFIELD
Commercial microwave ovens by design are one of the most efficient and lowest cost appliances found in commercial foodservice kitchens. Commercial microwaves use up to 80 percent less energy than conventional ovens. Microwave ovens cut energy costs by only using energy when cooking – eliminating the need for pre-cooking and holding. During the cooking process, existing water molecules within the food are activated to create steam and shorten cook times even more. Plus there’s no need for costly ventilation.
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The next step up is the Xpress range (pictured). These have convection and forced air options that maintain crispness and freshness. The forced air (impinger) also allows us to brown and crisp while at the same time using microwaves to heat. Only the best for your kitchen.
For more information call 09 444 9078, email alans@searchfield.co.nz or visit www.searchfield.co.nz
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SERVICE FOODS
Service Foods is one of the largest independent family owned and operated foodservice companies in New Zealand; expanding to meet the needs of local and nationwide hotels, restaurants, cafes and more. Service Foods grew from humble beginnings in Christchurch as a small grocer in 1983. In 2009, the company was voted as one of the top 50 fastest growing companies in New Zealand. 2017 saw expansion into the central North Island with branches opening in Napier and Gisborne. In February 2018, the growth continued with a new branch in Rotorua, fresh produce, and foodservice in Wellington as well as a new branch in Tauranga. The business now operates a nationwide distribution network and employs close to 600 employees across New Zealand. Service Foods understands that success not only comes from hard work and well-planned strategies, but from its loyal customers. The Service Foods team take pride in developing trust and long-standing relationships with local businesses in each region. To assist their customers in becoming leaders in their field, Service Foods source over 4,000 imported lines from more than 20 countries and over 8,000 products locally, direct from
farmers and reputable manufacturers. Last year, Service Foods moved into a state of the art, $60 million distribution centre in Auckland. The 18,000m2 custom built facility is multi temperature zoned to accommodate a range of over 12,000 lines including fresh produce, seafood, butchery, chilled, dry, and frozen products.
For more information visit www.servicefoods.co.nz or email hello@servicefoods.co.nz
The facility can dispatch a fleet of over 100 temperature-controlled trucks daily, providing comprehensive coverage of Auckland and its surrounding regions. Service Foods will continue its expansion in 2021 with new distribution centres and investments in technology, which is why it is known as the company behind every great chef.
SHEPHERD FILTERS: Protect your hood 365 days a year What if your duct cleaner offered to work 24/7, at no extra charge? Well, Shepherd Filters do just that. They trap up to 98% of airborne grease before it even enters your exhaust system. This means no more forking out half your next vacation budget to the duct cleaner. No more fire risk hanging just above your heads and no more washing greasy filters every single night. But how does all this happen? Shepherd Filters are disposable grease filters, made of 100% natural sheep’s wool. Wool is fire retardant, compostable and has a natural affiliation to grease. These filters can be changed in under 60 seconds. With normal grease filters, up to 80% of the grease in your air can travel on through and coat your duct and fan. This is what creates that dreadful treacle-like build-up inside your system. But it doesn’t have to be that way. Shepherd Filters capture up to 98% of airborne grease in their fibres, keeping a cleaner system, 24 hours a day, 7 days a week.
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Ralph Ward, from the Phoenix in Tauranga says, “a bag isn’t cheap but what it is preventing is worth it. We got a positive response from our duct cleaner who usually finds 1ft of grease when he gets to the fan; now he only finds an inch or couple of inches.” Ralph says his “kitchen staff love them. They know when to change them and they find it easy.” A New Zealand fried chicken chain also had astounding results with their filters capturing nearly 2kgs of grease every week. If using standard filters, the duct cleaners in this kitchen would have had to deal with at least 60kgs of grease every year. Instead, all the kitchen staff had to do was spend 15 minutes a week replacing full filters with fresh ones. Furthermore, one Wellington hotel was spending over $13,000 per year on kitchen exhaust maintenance. Shepherd Filters helped them reduce this cost to $3,500 per year, which included the cost of the consumable woollen
filter media. In the words of Ralph: “Shepherd Filters sort an ongoing problem, which is what it’s all about.” Industrial hygiene and indoor air quality experts, Presco Environmental, distribute Shepherd Filters in New Zealand.
Contact them today on 0800 773 726 or visit www.prescoproducts.co.nz/shop/p/shepherd-filters to learn more.
your partner in paper and hygiene solutions
0800 223 411
Livi.co.nz
/livi-new-zealand restaurantandcafe.co.nz
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SOUTHERN HOSPITALITY
Southern Hospitality Ltd is a New Zealand owned and operated hospitality supply company. We offer our customers market leading innovative products across a large range of categories.
Our core products fall into the these key areas; • Cutlery, Crockery & Glassware • Kitchenware, Bakeware and Chef Utensils • Cooking, Benchtop & Dishwashing Equipment • Refrigeration and Ice Machines • Stainless Steel Benches and Extraction Systems • Disposables, Chemicals and other Cleaning Products
Across these categories you will find our collection of world leading brands, many of which are manufactured right here in New Zealand! We have 14 locations nationwide and our experienced salesforce are available to offer assistance whenever required. Additional to this our Online Store has been developed to assist customers who prefer web ordering.
Please have a look at our innovative range today at www.southernhospitality.co.nz
STATEMENT ID
With a track record of large-scale commercial projects, demand for the Auckland city-based FF+E procurement company has been soaring.
For more information, visit www.statementid.co.nz
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Statement iD is passionate about inspired design, with proven expertise in hotels, resorts, restaurants and bars. Their dedicated team covers all FF&E procurement for the hotel, hospitality and commercial industries. Statement iD has suppliers all over the world to suit all budgets and time frames. Statement iD represents a range of international furniture brands, all of which are suited for commercial use. TON, SP01, Jobs, Torre and Fogia – all coming from Europe have award-winning furniture designed by acclaimed designers. Lebello and Tonik and Janus et cie are outdoor furniture brands built to withstand the harsh New Zealand sun. 2020 is another big year for Statement iD, with a wide range of new products to showcase in New Zealand and working on a range of commercial projects throughout the country. Projects throughout the country and in the Pacific Islands.
SUPERHEAT
Instant boiling water available on demand 24/7 with the simple flick of a tap!
Superheat Limited designs and manufactures wall mounted automatic water boiler units in Christchurch, New Zealand, to provide a reliable and ready supply of boiling water. The automatic boiler units are suitable for restaurants, cafés and commercial kitchens. Anytime where an instant supply of hot water is needed for food preparation or cleaning, our boiler units will deliver on demand. Superheat Limited have carefully designed
oits no worries, no fuss, and fully automatic filling water boiler units complete with a separate element and temperature controller. The New Zealand made automatic water boiler units are energy efficient to provide a reliable source of constant boiling water on tap and on demand 24/7. Superheat automatic water boiler units feature a completely automatic filling and heating system with a built in electronic
controller order to maintain the water temperature within 94-97⁰C. With simplified design and minimum number of working components, the automatic water boiler units have an easy clean powder coated surface. Additionally, being conveniently wall mounted, installation and maintenance is easy. • Optional carbon filter on 5 litre and 10 litre models. • Optional hot out for sink filling (comes as standard on our 25 litre model). • Low pressure models available. • Low temperature models available (i.e. ski resorts). • An optional safety tap is also available if required.
For more information, contact us on 03 389 9500 or visit www.superheat.co.nz
OUTDOOR HEATING
Extend your season with German made Schwank Patio heaters, proudly distributed in New Zealand by Superheat Limited (Superheating).
Outdoor patio heaters have already become part of the standard inventory on the terraces of many restaurants, cafés and bars. The trend is continuing since the number of guests who prefer to sit outside even on cold days is increasing. Also, non-smoking laws significantly contribute to this trend. Energy efficient gas-infrared heaters are an ideal solution to cater for this trend. Since in many restaurants and hotels, natural gas or
LPG is used for heating and cooking already, a connection to the network is easy. Gas-fired infrared heaters, being considered to be very pleasant and comfortable, are ideal to heat outdoor areas. Just like the sun, these heaters generate infrared rays, which in turn is transferred into heat when it strikes solid matters such as human bodies and the floor. Hence, the air is not heated directly. The
reaction time is so quick that guests are feeling the warmth within seconds after the heaters have been switched on. For more information about Schwank outdoor patio heating, contact us on 03 389 9500 or email at info@superheating.nz or you can visit our website: www.superheating.nz
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TEVALIS
Tevalis deliver award winning Point of Sale solutions to the hospitality industry across the UK with continued growth across Australia and New Zealand. At Tevalis, we understand that no two hospitality businesses operate exactly the same and therefore, neither should their EPOS and Enterprise solutions. Through years of experience, we approach this by providing a tailored technology suite to every client, focusing on a connected EPOS, Enterprise and Integrated platform which has the flexibility and reliability to meet operators’ specific requirements today and in the future. This is what Tevalis call the Technology Ecosystem model. The Tevalis Technology Ecosystem model showcases the suite of software solutions, developed in house, across three key layers. On-Premise: Explore bespoke, hospitality driven software which operates on a range of high performing touchscreen till points, selfservice kiosks, kitchen screens and the latest in handheld ordering. Enterprise Suite: Seamlessly integrating
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with the Tevalis On-Premise solutions are the Tevalis suite of industry leading, cloudbased management applications such as Stock Management, Business Analytics and Centralised Management. Integrations: It’s Tevalis’ focus to ensure every operator receives a connected and best of breed technology system. That’s why it integrated with other experts across a range of core areas including Payment Services, Reservation, Finance and Property Management platforms. Alongside this, investing in a new EPOS technology system with Tevalis, is more than just the software and hardware purchased. It’s also an investment and a guaranteed commitment from the Tevalis teams to ensure each operation receives support before, during
and after the deployment of their technology suite. The foundation for this is our range of implementation services that each client experiences as part of their new Tevalis Point of Sale partnership. Discover the Tevalis Technology Ecosystem today.
For more information email: info@tevalis.com or call 0800 838 254 www.tevalis.com
EXTRAORDER APP AND ORDER SYSTEM
Improving profitability and guest satisfaction one order at a time. Do away with printed menus and gain the benefits of allowing guests to order using their own device with those orders sent straight to the kitchen and/or bar or any specified place. Catch those extra orders you know get missed by busy staff and increase revenue with the Extraorder app. Its unique software increases staff efficiency, especially when short staffed, reduces errors and eliminates non-paying guest events. Manage margins better with its easy-touse pricing system. FEATURES INCLUDE: • Flexible menu design system with user defined multi-level categories. • Time link function so only the menu for the current time slot is displayed. • SaaS, so no installation required. • View orders from any device. • Allow guests to split and pay bills on their own device at the table. • Upload pictures so guests can see an image
of the dish. • Order management system allowing updates of what stage an order is at. • Host responsibility features including alcohol tracking. • Angela function. • Display your menus in multiple languages. No term contracts or monthly subscription fees. Use the system as much or little as you need. No setup fees. No outlay, so no risk, you are in control. Need help? Support is available, and if you join through the Restaurant Association you will receive a 25 percent discount on a standard plan. Download the app from Google Play or the Apple App store. Extraorder has offices based in Auckland and Melbourne.
For more information, call 0800 002892, email salesnz@extraorder.app or visit www.extraorder.co.nz.
WELTEC
WelTec School of Creative and Hospitality The WelTec School of Creative and Hospitality is located in the heart of the Wellington CBD, close to the cafes, restaurants and hotels that provide a welcome source of full and part-time employment to current students and graduates. The School delivers hospitality and tourism programmes, as well as short courses, to approximately 600 full and part-time students each year including 250 or so students in Cookery, Bakery and Patisserie programmes.
WelTec’s New Zealand Certificate in Cookery (Level 4) Managed Traineeship
WelTec’s new two-year, block release, programme supports trainees to work towards becoming a qualified chef whilst continuing to be employed in the industry. Students will learn through practical tutorials and workshops and be assessed in a purposebuilt environment alongside other trainee chefs. Access to WelTec’s online learning system and regular onsite visits by tutors to the student’s work places will provide additional support to
both the trainee and the employer throughout the process. Candidates must be employed for a minimum of 24 hours per week in a WelTec approved hospitality business in an appropriate position (e.g.: Kitchen Assistant, Commis Chef, Junior Chef or similar role).
Benefits to the business include:
• Retain your employer at work, with minimum disruption in releasing them for off job training. • Upskill your staff, and increase your service standards and productivity. • Focus only on on-job training, and let WelTec take care of the trainees’ off-job training requirements, e.g: completion of theory components, and assessments.
Benefits to the employee:
• Learn while you earn. • Gain a recognised qualification while working in the industry. • Enjoy the great level of training support which WelTec can offer. • Increase your career prospects by developing your skill level.
For more information, visit studyhospitality.ac.nz.
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FOOD BEVERAGE
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mccainfoodservice www.mccainfoodservice.co.nz 100% OWNED