A CUT ABOVE THE REST...
OUR STORY Founded over 50 years ago by the Davis Family. Rangitikei butchers who loved good meat so much they bought their own farm. Three generations later, the family still makes their own premium quality smallgoods on the farm. Farmland prepare outstanding meats ready for every occasion — we honour the meat, so you can too.
THE TRA DITION CONTINUE S ... Farmland have a proven track record in supplying quality meats for the deli counter, as well as Christmas hams and an array of other meats. Farmland recognise that consumers are looking for convenience, as well as quality and innovation. So, we have developed two exciting new ranges for the pre-packaged chilled meats section‌
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CELEBRATING THE BEST IN FOOD (see page 10) COUNTDOWN APPOINT DAVIDSON
Countdown have appointed Scott Davidson to the role of General Manager Merchandise, a senior retail executive with more than 20 years’ experience. Scott Davidson joins Countdown from his current role as Head of Produce for Woolworths, Australia’s largest supermarket operator. He leads a Woolworths team of 120 people and is responsible for buying, operations and quality. Countdown managing director, Dave Chambers said that appointing such an experienced and skilled general manager is a positive for both customers and the Countdown team. “Scott is a diverse and well-rounded retail executive and a welcome addition to our leadership team. He has proven merchandise management expertise with an emphasis on strategic planning, brand development and global sourcing. He’s described by many as a visionary leader who values partnering with suppliers to create sustainable outcomes and great results.” Scott starts with Countdown towards the end of the year. n
FRESH DC EXTENSION Foodstuffs North Island has announced that it is extending its Fresh Distribution Centre in Mangere. A ground-breaking ceremony was held at the beginning of October to celebrate. “We want to go bigger and do more from this site, with the excellent team we have here,” Quin said at the event. “The work we do here is really important to our success because fresh produce is so important to our customers.” The 6770sqm extension to the existing site will include 11 new docks. “It’s an investment in our future and ensures we have the appropriate capacity beyond 2030,” Foodstuffs North Island’s GM Supply Chain Vaughan Grant said. The extension will be 79 metres long, 84 metres wide and 12 metres high at its apex. “We are reconfiguring the building, and it will feature three temperature zones, set at two degrees, eight degrees and 12 degrees Celsius. We’re significantly increasing the size of the two-degree room, which allows space for more refrigerated fresh products such as cut fruit and seafood.”
“Our Fresh DC is a critical part of our supply chain network. High-quality fresh produce gives our stores a competitive advantage and is a strategic growth area for our business.” A range of environmental features will be included in the extension. The Fresh Extension Project is part of Foodstuffs North Island’s Supply Chain Transformation Programme. It is being carried out by Apollo Projects Limited and is due to be completed in September 2018. n
EXCLUSIVE AGREEMENT FOR DKSH
DKSH, the leading Market Expansion Services provider with a focus on Asia Pacific, and Jordans Dorset Ryvita, a market leader and supplier of breakfast cereals and biscuits, have signed an exclusive agreement for the New Zealand market. DKSH Business Unit Consumer Goods, and Jordans Dorset Ryvita has signed an exclusive agreement to provide marketing, sales, distribution and logistics services for its biscuit and cereal products in the grocery channel for New Zealand.
“After an extensive market review, we chose to partner with DKSH as we believe that they are the best positioned to both expand the current New Zealand Ryvita business and launch our two highly successful and very tasty Jordans and Dorset breakfast cereals brands,” said Nat Brown, Country Manager New Zealand, Jordans Dorset Ryvita. “It is a privilege for DKSH to partner with an industry leader such as Jordans Dorset Ryvita. With our strong sales and marketing capabilities, unparalleled national coverage, professionalism and industry knowledge, we are confident to successfully grow the market for the Jordans Dorset Ryvita products,” said Paul Harris, General Manager, Sales and Marketing, DKSH New Zealand. n
ORIGINAL FOODS TAKES CAKE NEW WORLD DITCH BAGS
New World is committed to reducing the impact of plastic waste in the environment and its BagVote campaign was just the start. After having launched the discussion with consumers, many wrote in to ask for another option – to eliminate single-use plastic bags altogether. This was taken on board and now, New World looks to phase out single-use plastic bags by the end of 2018. This move depends on being able to find the right bag solution to meet customers’ needs and those of the environment. To get there quickly they have implemented a number of initiatives to help Kiwis adjust to life without the bags. n
Original Foods Baking Co (OFBC) were awarded winners in the 2017 Champion Canterbury Business Awards. OFBC won the title of Champion Producer/ Manufacturer (medium-large enterprise) and the overall Supreme Winner (medium-large enterprise). OFBC founder and managing director, Jane Mayell accepted the awards and shared some insights into her business success. Mayell paid tribute to her fellow
finalists as well the awards’ judges, sponsors and OFBC supporters including friends, family and the company’s 100 full-time and part-time staff. “It is an absolute privilege to be honoured with these awards. We are very grateful to be recognised in this way and will continue to achieve more big dreams for Original Foods Baking Co in the future.” n
editorialcomment RETAILERS OFFERING MEAL KITS Sarah Mitchell Editorial Director
sarah@reviewmags.com
The meal-kit sector is growing both in New Zealand and internationally, and retailers are trying to find their niche in the market. My Food Bag has recently introduced a Swap to Suit option for families to choose meals off a menu. American Company eMeals, a weekly meal plan solution, has added AmazonFresh to its list of grocery delivery and pickup service options. Subscribers to the service can send their shopping list, which is automatically generated for all meals selected each week, at participating grocers AmazonFresh, Walmart Grocery, Kroger ClickList or Instacart where it can be scheduled for home delivery. In a bid to be different, this meal kit provider works with local grocers rather than building its own food buying and prepping infrastructure. In total, the meal kit sales in the USA
alone has totalled $5 billion, taking into consideration both traditional grocers offerings and delivery players. It represents $1.5 billion out of the $800 billion grocery industry. It is safe to say the grocers are fighting to get meal kit customers back to the store. Foodstuff’s New World introduced its Just Cook It Meal Kits earlier this year that are designed to take the stress out of dinner decisions. Customers can choose from a range of quick, easy and delicious recipes with options for two or four people. “Grocery stores see this as a threat, and they’re going to find ways to fight back,” said Mikey Vu, fmcg consultant. “It could be with in-store solutions and their own meal kits or partnering to sell meal kits.” Foodstuffs has also recently purchased a stake in Eat My Lunch, to assist them with growing scale and to maximise the proven social benefits the programme provides to children in need. Convenience is key, and meal kits are looking to be the answer consumers are looking for. If retailers can nail the offering in providing its own meal kits, they could put pressure on the emerging industry. Grocers have price on their
side and packaging and delivery costs are almost wiped out completely. “The number one reason consumers leave the meal kit industry is price,” said Rob Wilson, fmcg consultant. “Convenience and packaging and other things are up there, but it’s price, and that’s the last thing you want to hear in an industry that’s struggling to make money.” Wholefoods has introduced a new display that doesn’t require packaging. A recipe and a picture of the finished product is displayed with the ingredients fresh, and packaged underneath. However, the ingredients are not pre-portioned so customers do have to buy the product in its entirety. With Amazon’s interest and entry in the meal kit industry, and considering they don’t seem to care about money, the pressure is on for smaller companies.
MARCH 20-23 2018: Anuga FoodTec, Cologne, Germany
MAY 2-4 2018: SIAL Canada, Montréal
P.S Have you sent in your Buyers Guide form for your free listing? Add your logo to stand out from the crowd for just $125 +gst.
The NEW ZEALAND BEVERAGE COUNCIL is an industry association whose members cover all aspects of the non-alcoholic beverage market both in New Zealand and the export markets. The Council members are spread throughout New Zealand and come together annually for an industry conference that covers industry issues and is addressed by international speakers. The organisation monitors product quality and sets standards for the industry and runs national competitions and awards.
THE NEW ZEALAND BEVERAGE COUNCIL (NZBC) P.O. Box 47, AUCKLAND 1140, New Zealand. Email: info@nzbc.nz Phone: +64 9 309 6100 DDI: +64 9 302 9932
diarynotes OCTOBER 7-11 2017: ANUGA, Cologne, Germany NOVEMBER 22-25 2017: SIAL Interfood, Jakarta, Indonesia DECEMBER 11-13 2017: SIAL Middle East, Abu Dhabi
APRIL 24-27 2018: FHA2018, Singapore
JUNE 13-15 2018: SIAL ASEAN, Manila, Philippines
APRIL 24-27 2018: Prowine Asia, Singapore
OCTOBER 21-25 2018: SIAL Paris, France
contents
01 News 08 International Aisle 18 Good For The Planet 22 Branded Fresh 26 Columns
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10 25 32 SupermarketNews is published under license. Please direct all enquiries and correspondence to SupermarketNews. The opinions and material published in this edition of SupermarketNews are not necessarily those of the publishers unless specifically stated. All material in this publication is copyright and may only be reproduced with the consent of the publisher. Copyright 2017
PUBLISHER Tania Walters, tania@reviewmags.com
EDITORIAL STAFF Caitlan Mitchell, caitlan@reviewmags.com Mark Fullerton, mark@reviewmags.com Courtney Macris, courtney@reviewmags.com
GENERAL MANAGER Kieran Mitchell, kieran@reviewmags.com
ADVERTISING SALES Felicity-Anne Flack, felicity@reviewmags.com
EDITORIAL DIRECTOR Sarah Mitchell, sarah@reviewmags.com
SENIOR DESIGNER Raymund Sarmiento, raymund@reviewmags.com
CHAIRMAN Peter Mitchell, peter@reviewmags.com
ATTENTION GROCERY SUPPLIERS The Food and Grocery Council is an industry association for grocery suppliers providing members networking, events, industry information and strong advocacy. Contact us for information on the benefits of membership: Katherine.rich@fgc.org.nz • Networking • Industry Updates • Conference and Events • Education and Training • Advocacy and Law Reform
GRAPHIC DESIGNER Tay James Marriott, tjames@reviewmags.com
ISSN NO. 1173-3365
Suite 9, Level 3, 20 Augustus Tce Parnell, Auckland PO Box 37140 Parnell, Auckland Tel (09) 3040142 Fax (09) 3772794
www.fgc.org.nz
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PROTECTING STAFF AND STOCK
GILMOURS STORE OPENS IN PETONE Foodstuffs North Islan has relocated its Wellington Gilmours store to 33 Bouverie Street, Petone. Work began on the fit-out of the 4750sqm building in June and the store was officially opened with a ribbon-cutting ceremony. “Foodstuffs North Island has invested more than one million in the
development of this leasehold property, which is located in a light industrial area handy to State Highway 2,” said Lindsay Rowles, Foodstuffs North Island’s GM Property Development. The staff have moved to the new location with owner-operator Matt Humphrey. n
FROM LEFT: OWNER-OPERATOR OF GILMOURS PETONE MATT HUMPHREY, HIS 10-YEAR-OLD DAUGHTER EMILY, HIS WIFE JO, 12-YEAR-OLD SON ALEX AND HUTT CITY MAYOR RAY WALLACE.
INVESTMENT IN MEAT PLANT
Countdown has announced it is partnering with global meat processing experts, Hilton Food Group, to set up a brand new, state of the art, meat processing plant in Otahuhu, Auckland. The plant will open in 2020, and will replace Countdown’s exisiting meat processing facility next door, providing long-term job security and employment for the company’s 300 meat plant team members. Hilton Food Group was established in England in 1994 and are international specialists in meat manufacturing, partnering with major food retailers
‘BAGS’ NOT
Director Dave Chambers. “We have been tracking customer sentiment for two years and our most recent research concluded in August, indicates that 83 percent of our customer’s support phasing-out single-use plastic carrier bags. “We decided that charging for single-use plastic carrier bags was not the right option for Countdown and its customers. Charging is also not the ideal outcome for the environment because these bags are still provided,” said Chambers. n
Countdown has announced that single-use plastic carrier bags will be phased-out from its stores and online shopping by the end of 2018. “Now is the right time to take the lead, phase-out single-use plastic carrier bags and introduce better options for customers. This move will result in the removal of 350 million plastic bags from our waste stream and environment,” said Countdown’s Managing
MISSING TYPE 2017
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around the world. Hilton is planning to invest $54 million to set up a bespoke meat plant, which will supply Countdown exclusively. Countdown Managing Director Dave Chambers said last year Countdown sourced 100 percent of its chicken, pork and lamb from local New Zealand farmers and 97 percent of its beef. The partnership with Hilton will future-proof the company’s meat business so it can continue to match the future demands of Kiwi customers. Countdown’s existing meat plant team will transfer across to the new plant in 2020. n
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New World and Pak’nSave are showing their support for the NZ Blood Service’s Missing Type campaign. Customers will notice the letters O and A disappear from the logos on the brands’ digital channels this October. This is NZBS’s second Missing Type campaign, which lets organisations and individuals show their support for blood donation by removing the letters A and O – the most common blood types – from their logos, branding, online content and social media accounts. n OWNED
The pictures are becoming all too familiar –weekly, if not more frequent, another convenience store or petrol station will come under attack from criminals eager to get their hands on cigarettes. Such occurrences not only result in damage to stock and property, but can also place staff in serious danger. Vend Data Media Solutions has a range of smart vending solutions to help business owners protect their stock and staff, eliminate shrinkage and dramatically reduce time spent managing the tobacco category. Furthermore, Vend Data machines will improve store appearance and create new revenue streams from digital advertising at point of purchase. VDMS systems are already in the New Zealand market, including in a number of Z service stations. One store was robbed the day after the system was installed – faced with a highly secure unit, the would-be thieves quickly gave up. VDMS systems are secure and act as a deterrent for would-be robbers. Those who do try break into machines come away empty-handed, and the mere presence of a secure tobacco unit in a store will often mean the store is no longer a target – with the current price of cigarettes, one prevented robbery or break in can often mean that the machine pays for itself. Most convenience store operators
see shrinkage of 1 percent or 2 percent as acceptable for tobacco – a number which is simply too high. Covering the cost of this loss means businesses lose 20 percent of the value in their most expensive category. Discipline tobacco management with VDMS systems. Control access to tobacco products and eliminate in-store shrinkage, and stop wasting staff time on unnecessary daily stock checks. Beat the challenges of display bans and plain packs with VDMS’ gamechanging units. Suit your stores – the customised modular systems can stand alone or integrate with the POS system. Benefit from leading-edge technology built on retail expertise and specialist tobacco knowhow. Take control with smart, secure tobacco storage and management. For more information visit www. venddatams.com.
INNOVATIVE WORLD-FIRST PACKAGING Kiwi-owned company Ceres Organics is addressing the issue of mounting landfill, with a revolutionary, world-first, home compostable transparent pack for its certified organic, EcoSocial white quinoa. With New Zealanders producing about 15.5 million tonnes of waste per year, the compostable packaging is a sustainable solution that aligns with Ceres Organics’ mission to be both ecologically and socially responsible. So, for the last couple of years, the company has been hard at work developing what is a step towards reducing the world’s consumption of single-use plastics. Designed to help reduce the amount of waste going to landfill, the ‘EconicClear’ compostable pouch
is made from renewable resources, such as wood pulp and wood-based inks. When disposed of in a typical home compost bin or worm farm, the combination of heat, water, oxygen, soil and micro-organisms begin to break the packs down in just six weeks. By 16 weeks, only small fragments remain. Ceres Organics Managing Director, Noel Josephson, said the new packaging reflects the company’s longstanding commitment to sustainability, people and the planet. “We believe in promoting sustainability of the earth and the people on it; this new homecompostable pouch is an exciting step towards reducing the amount of plastic being sent to landfill,” said Josephson. n
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WINE AWARDS ROSY
JUDGES ADD INTERNATIONAL FLAVOUR
New Zealand’s premier wine competition, the Air New Zealand Wine Awards, will welcome three international judges to the 2017 team. Wine producer and consultant PJ Charteris (Australia), wine writer Elaine Chukan Brown (USA), and Master of Wine and wine buyer Sarah Knowles (UK) will bring with them a wealth of international wine industry and judging experience. New Chair of Judges Warren Gibson is delighted to have them join the panel this year. “First and foremost, these judges bring indepth knowledge and experience to the competition, and provide
BEST NZ SPARKLING Hunter’s Wines have walked away from the Champagne and Sparkling Wine World Championships with the trophy for Best New Zealand Sparkling Wine for the third year in a row. Jane Hunter, owner of Hunter’s Wines, collected the trophy which was awarded to the Hunter’s MiruMiru Reserve 2013 at a black-tie gala at the Vintner’s Hall
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the industry with an international perspective on wines being judged,” said Gibson. “But it is also an opportunity for them to discover the NZ style of wine and what is available here. This is important for NZ winemakers and the industry as a whole.” n
PJ CHARTERIS
in London. Hunter’s Wines received two gold medals at the event, for the Hunter’s MiruMiru Non-Vintage, and the Hunter’s MiruMiru Reserve 2013. “MiruMiru is the jewel in the crown and I have watched production grow over the past years as well as the range expand from the Reserve MiruMiru to include Non-Vintage and Rosé,” said Hunter. “New Zealand sparkling wines are hugely underrated and we need to
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A record number of medals were awarded at the New World Wine Awards 2017 across a full range of varietals, with the Rosé category being a standout performer this year. Of the 82 Rosé wines entered, 49 won medals, and there were more than twice as many gold medals awarded to Rosé wines this year on last. Chair of the New World Wine Awards independent panel of expert wine judges, Jim Harré, said the judges were impressed by the quality
work to ensure that they are recognised on the world stage as the quality wines that they are.” First held in 2014, the Champagne and Sparkling Wine World Championships is the most respected, comprehensive, and rigorous international sparkling wine competition in the world. This year, Hunter’s Wines was the only New Zealand Winery to be awarded gold medals. n
of the Rosé wines entered this year, which reflects wider industry developments in respect of Rosé. “Wineries are making great quality Rosé in response to growing demand from wine lovers who really enjoy it. They are diversifying into using different grapes – not just Pinot Noir – and balancing the acidity and sweetness to create some really interesting, complex wines to suit wine lovers’ different preferences,” said Harré. n
DISCOVER SACRED HILL’S NEW ROSÉ
2017 Gold Medal winner in The New Zealand International Wine Show
To order contact your Quench Collective representative or call 0800 946 326 October 2017 I 7
internationalaisle
KAUFLAND SET FOR AUSSIE
Adding to what is already a highly competitive market, the Australian grocery market will be home to a new player – Kaufland. Having paid AUD$25 million for a site in Forestville, Adelaide, Kaufland are looking for a foothold in the $90
billion supermarket sector. Kaufland is part of German giant Schwartz group, which also owns discount chain Lidl. The site is around 36,000m2, the size of which has put a hold on a deal so far, according to an Adelaide commercial property agent. Kaufland is set to
NO DOORMAN? NO PROBLEM
The newest member of the Walmart e-commerce family is Parcel, a technology-based, same-day and lastmile delivery company specialising in perishable and non-perishable delivery to customers in New York City. They also provide services like scheduled evening delivery and custom text message notifications for high-growth e-commerce companies looking to differentiate their customer experience. Parcel is a 24/7 operation that delivers
offer a range of over 60,000 products in a warehouse style store, similar to its European ‘hypermarkets’, almost five times the size of a standard Coles or Woolworths. “It will be more akin to a Costco approach with a whole breadth of product offerings, including groceries and white goods,” an Adelaide retail expert said. “This is going to be a destination shopping experience.” While Kaufland has not confirmed the deal as yet, its Australian website all but confirms the move. “Kaufland has an ambitious Australian investment and development program,” according to the website. “Therefore, we are always looking to purchase suitable and appropriate sites.” The website goes on to highlight spatial requirements of up to 20,000m2. n
packages the same day, overnight and in scheduled two-hour windows. They’ve built a technology platform from the ground up to automate their operations and provide clients and customers with live updates throughout the delivery process. From a warehouse in Brooklyn, Parcel receives packages destined for customers throughout New York City. Using routing algorithms, a fleet of leased trucks, and a professional, employeebased workforce, they’re able to quickly
AMAZON’S SMART DOORBELL
Ecommerce giant Amazon is said to be developing a smart doorbell service that, similar to Walmart’s plans, will allow the delivery drivers to enter the house to drop off groceries. This comes just after the Seattle-based company was reported to be in discussions to launch a solution that would allow a direct-to-car-boot delivery. The doorbell option would allow a one-time access to the customer’s home to drop off items, instead of leaving them unattended. ‘Phrame’, the directto-car-boot option would see a secure box that holds car keys fitted around the number plate that will prompt customers to open with their smartphone for delivery drivers to access. Retailers are scrambling to find ways to be the fastest, most convenient when it comes to deliveries. n sort and load packages for delivery routes. As delivery is increasingly one of the most important elements for online shoppers, and as demands for speed, flexibility and reliability continue to grow, Walmart is exploring more ways to give customers the freedom to choose how, when and where they receive orders. n
ITS MOVIE TIME!
ITS SNACK TIME!
Christmas Muffin Wraps Our Christmas muffin wraps are perfect for promoting your muffins and cakes. Our stock lines include both plain and printed varieties in either a white or brown, and our new range of funky seasonal prints are also available for this festive season.
GLUTEN FREE & DAIRY FREE IT SMELLS LIKE BUTTER IT TASTES LIKE BUTTER
Freephone: 0800 107 620 Email: info@confoil.co.nz
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EMEALS TAPS AMAZONFRESH
DIRECT TO THE FRIDGE?
Grocery retail giant Walmart is trialling a new service that delivers consumers’ groceries not just to the door, but directly inside their fridge. Together with August Home, a San Franciscobased provider of smart locks and other smart home accessories, a small group of Walmart customers will be able to test the new service. Customers place an order on the site for items, including groceries which will be picked and packed and then a driver will deliver them on the sameday, if no one answers the doorbell, a one-time, pre-authorised passcode can be used to enter the house and complete the delivery, all of which can
be monitored in real-time via a security system feed viewed on the customers’ smartphone. Notifications can also be sent when the delivery person unlocks and locks the front door. Making it easier for customers to get their groceries when and where it is convenient to them is something that Walmart has been working on recently using click and collect innovations like an automated grocery pickup kiosk, increasing the number of pickup towers, free two-day shipping and delivery via Uber, even having orders delivered by staff on their way home from work. n
eMeals, the first meal kit solution to integrate with online grocery programs as well as the first to offer choose-your-food-style meal kits with 100 new weekly recipe options, has announced the addition of the AmazonFresh grocery delivery pickup service to its fulfilment choices. Subscribers can now send their shopping list, which is automatically generated for all meals selected each week, to either AmazonFresh, Walmart grocery, Kroger ClickList or Instacart with one click and then schedule home delivery or curbside pickup. The new option extends eMeals’ strategy of leveraging the existing grocery supply chain to fill meal kit orders instead of building an expensive new infrastructure to
pre-portion, package and deliver the week’s recipe ingredients. This approach – unique in the meal kit space – provides improved variety, flexibility and affordability to consumers while also creating a sustainable business model without the high operational costs of other traditional kit companies. “Meal kits and online grocery programs are reshaping the grocery market, and we are the first company to combine those two trends,” said eMeals CEO Forrest Collier. “Adding AmazonFresh to our fulfillment lineup expands our reach to most of the top players in online grocery and advances our mission of giving customers more choice, flexibility and affordability than any other meal kit service.” n
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CELEBRATING THE BEST IN FOOD The winners of the 2017 New Zealand Food Awards were announced earlier this month at a gala dinner at SkyCity.
This year marks the 30th anniversary of the NZ Food Awards that celebrate creative innovations from artisanal and large-scale food and beverage manufacturers, with 22 products taking out the top spots. The NZ Artisan Award had another record year of entries showcasing the best artisanal food and beverage producers. Artisans, as producers are dedicated to the best ingredients and techniques making their products with passion and care. The judges this year were very impressed with the standard of the entries and with products ranging from live locusts to kombucha, there was an exciting range of NPD. Supermarket News Magazine, as sponsors of NZ Artisan Award, was delighted to include this year an additional award for craft beer, and with the rise in craft and functional the beverage category is well
served by artisanal producers. Consumer demand for clean label, healthy convenience and paddock to plate information means that artisanal producers are well placed to respond to the demand for these products and also to create new trends. Artisanal products can be assured of their place in the kitchen. Supermarket News Magazine would like to thank all the sponsors of the Artisan award particularly NZ Chefs, Restaurant Association, FGC and FoodBowl for their support of this category. Taking home the top prize for the NZ Artisan Award was Gathered Game for its Wild Venison Sticks and Salami. Second was Carrello del Gelato for its Feijoa Gelato and third place went to Hawkes Bay Brewing Company for its Spiced Ginger Beer, Ginger Fusion, Sangria and Ginger Beer. Highly Commended awards went to; Bakeworks Ltd, Dr
Feelgood, Maungatapere Berrries, Queen Anne Indulgence, The Caker and Abel NZ. The winner of the Massey University Supreme Award was Spring Sheep Milk Co. for its vanilla flavoured Probiotic Sheep Milk Powder, that also won them the NZTE Export Innovation Award. Nick Hammond, COO of Spring Sheep Milk Co. shared what winning means. “Receiving the Supreme Award is massive for us, we’re a really small company trying to do really big things,” Hammond said. “At Spring Sheep Milk Co, we’re trying to break new ground in product innovation and enter new markets, so I feel that this award is a real recognition of our whole team, and their passion for their work.” For a full list of finalists and winners go to our website www.supermarketnews.co.nz n
NZ ARTISAN AWARD SPONSORED BY SUPERMARKETNEWS MAGAZINE - HIGHLY COMMENDED RECIPIENTS
NZ ARTISAN AWARD SPONSORED BY SUPERMARKETNEWS MAGAZINE WINNER GATHERED GAME
NZ ARTISAN AWARD SPONSORED BY SUPERMARKETNEWS MAGAZINE THIRD PLACE HAWKES BAY BREWING CO.
Gathered Game- Wild Venison Sticks, Premium Wild Venison Salami NZ Artisan Award Winner
Carrello Del Gelato - Feijoa Gelato NZ Artisan Award 2nd Place
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NZ ARTISAN CRAFT BEER AWARD SPONSORED BY SUPERMARKETNEWS MAGAZINE AND COUNTDOWN - WINNER CROUCHER BREWING
Hawke’s Bay Brewing Co. NZ Artisan Award 3rd Place
Croucher - Low Rider Winner NZ Artisan Craft Beer Award
Little Local Goodies
Neutrogena Hydro Boost
Leader in facial skincare for 60 years, Neutrogena, has announced the launch of Neutrogena Hydro Boost Cleansers; Gelee Milk and Gel Cleanser, to complement the existing range of Hydro Boost products. With hyaluronic acid, the formula is clinically proven to boost skin’s hydration levels and help lock it in, leaving skin refreshingly clean and hydrated.
Inspiring Choice For Premium Beef
Zesti are making little local goodies inspired by sunny Nelson. The name reflects its zesty flavours and the energy the team put in to ensure the baked goods are tasty, wholesome and good. The new range includes Zesti Biscotti – an Italian specialty, handmade in Nelson and are twice-baked the authentic Italian way, perfect for dipping, dunking or devouring and is available in Almond; Champagne, Rosewater & Pistachio; Chocolate & Hazelnut; Christmas; Ginger & Brazil Nut; Summer Berries & Vanilla. Zesti Celebration Bites
Tea Supports NZ Women
Red Seal is supporting a cause close to consumers’ hearts. It has created two new delicious hot and cold teas, Red Seal Superfruits Tea and Red Seal Plum & Boysenberry Tea, with $1 from each purchase going to Breast Cancer Foundation NZ to support Kiwis with breast cancer, help raise awareness, provide information and education, and fund NZ-based research. “We have a wide range of products already helping thousands of New Zealand women to live their best lives, so supporting Breast Cancer Foundation NZ is a no-brainer for us. As a brand that was born right here in NZ, we are proud to support New Zealand women,” said Red Seal marketing director Sue Millinchip. For more information contact 0800 733 732.
Smuggling In Veggies
Silver Fern Farms have introduced New York Strip Steaks to its beef offering and showcasing fresh new packaging across its entire grass-fed beef range, leading the way in innovative retail packaging in both NZ and key export markets. Silver Fern Farms general manager marketing, Sharon Angus said that producing products that today’s conscious consumers would appreciate is a key focus at Silver Fern Farms, both internationally and here at home. Updates to the beef range, including product innovation, new packaging and creative cooking suggestions, the confidence New Zealanders now bring to the table. The Beef New York Strip Steaks are full in flavour with a narrow fat cover for a rich, creamy mouthfeel and juicy results. It also comes in conveniently pre-portioned steaks ready to pop in the pan or onto the grill.
are rich, fruity, tasty and just a little bit zesty and are available in Cranberry & Almond, Christmas Pudding and Italian Panforte. Zesti Celebration Truffles are made in Nelson and are a delectable blend of dark chocolatey biscuit crumb wrapped around a creamy hazelnut filling. And finally, Zesti Christmas Pies made with the finest sweet, short pastry and very special fillings – traditional fruit mince, berry or caramel. For more information contact sales@tasmanbay.co.nz, visit www.tasmanbay.co.nz/zesti or call 03 543 5340.
Anna and Melissa were regular Mums faced with a crew of fussy eaters and a distinct lack of healthy, easy-to-prepare options to feed them. So, they hatched a plan to sneak veggies into the things they knew kids loved. After months of planning and testing out on friends and family they came up with Smugglers, delicious Free-Range Chicken Nuggets and NZ Beef Nuggets.Using quality NZ ingredients, no preservatives or cheap nasty fillers, and egg and dairy-free they are a guilt-free option for busy families. With gluten-free products still gaining strong growth from health-conscious shoppers Smugglers have launched a gluten-free version and it comes at the same time as the company launches
Good Food Deserves Lurpak
Made in Denmark originally from 1901 under the Lurmak Band, it wasn’t until 1957 that it became the Lurpak that consumers know and love today. The Lurpak Butter and Spreadable range is ideal for cooking, baking, and as a spread. Lurpak combines traditional methods with state of the art technology to create a tasteful yellow range: Spreadable Slightly Salted, Lighter Spreadable Slightly Salted and Slightly Salted Butter. Lurpak achieves constant growth in dollars and units in the Yellow Category by consistently delivering a top-quality product to the consumer. Lurpak recently introduced
its new packaging. Smugglers range consists of gluten free and refined sugar free Tomato & BBQ Sauces, Gluten Free Free-Range Chicken Smugglers, Free Range Chicken Smugglers and NZ Beef Smugglers. For more info visit smugglers.nz.
the first Organic Spreadable available in supermarkets across New Zealand, made from the finest and pure organic cream from Danish cows, who graze on organic farms, which avoid the use of unnecessary ‘artificial’ pesticides or fertilisers. The product does not contain any genetically modified organisms and it is suitable for vegetarians. This blend of pure Lurpak Organic butter and Organic vegetable oil delivers a natural full flavour and a light-yellow colour, perfect to spread straight from the fridge. For more information contact the Customer Service Team at NZCustService@hutchinsons.co.nz or phone 0800 555 258. October 2017
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No Artificial Ingredients
Meadow Fresh Traditional Sour Cream has been re-released with a new formulation that contains no artificial ingredients. A long-time favourite with consumers, the Meadow Fresh Traditional Sour Cream is available in 125g, 250g and 500g pottles. “Consumers are telling us that they are looking for ‘better for you’ options in dairy,” said Katherine Jensen, Head of Dairy Category Manager at Goodman Fielder. “So, we challenged our R&D team to come up with the same great tasting product but with no artificial ingredients.” The packaging has also been improved with a new modern look, aligning with Meadow Fresh’s flagship milk product range.
For Veggie Lovers
Abe’s x Sun-Maid
Abe’s Bagel Bakery has teamed up with Sun-Maid to create a new Cinnamon & Raisin Bagel Crisp that is something a little bit different. “When coming up with an idea for a new product, we wanted to create something that would not only be delicious but something that would also spark memories for New Zealanders,” said Melanie Kyle, head of marketing at Abe’s.
I Love Pies is sharing the love with its veggie fans with a new pie flavour – spinach and chickpea, folded through a spiced sauce. Co-founder Jessie Stanley said that they have noticed a trend in consumers requesting a vegetable option and looking for a meat-free alternative. “We knew that creating a pie without meat meant it had to be super-tasty and satisfying,” said Stanley. “We chose to include fresh NZ spinach and combined this with tender and delicious hearty chickpeas. The sauce has a delicate blend of spices which gives the pie a beautiful warming flavour.”The development of the pie reflects the growing trend of people reducing the amount of meat they consume. The pie has the famous I Love Pies tender sour cream pastry and like all of its products, no palm oil, preservatives, MSG, artificial flavours or colours.
Sweet And Salty
Consumers can indulge both sweet and salty snacking cravings with new Fibre One Salted Caramel Squares. Sweet, savoury and delicious, the new squares are softbaked, caramel flavoured bites packed with a salty zing. A tasty snack that has just 90 calories per square, and is a good source of fibre.
Speight’s Ultra Low Carb
Hearty Salsa
Tio Pablo has introduced a new product to the range, Salsa de Pepita that is thick, and full of authentic, Mexican flavour. Using Guajillo and Arbol chilli’s and distinctive Mexican Oregano, the tomato-based dip is full of ground, spicy roasted pumpkin seeds. The salsa is vegan, gluten free and delicious with chips, on top of tacos or in any dish that needs some kick. For more information visit www.tiopablo.co.nz or call 09 527 2775.
New Organic Li’l Suckies
The Collective has launched a new range of Organic Suckies. The range is 100 percent certified organic, preservative free and use all natural ingredients. Not only are they a great snack but also the packets can be recycled with TerraCycle too. The Collective’s Li’l Suckies are the number one kid’s yoghurt pouch brand. Available in banana, blueberry, raspberry and strawberry.
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Speight’s has launched a new Summit Ultra Low Carb beer, with 75 percent less carbs and full of flavour. Consumers often see the word ‘less’ and immediately assume that this must be reflected in the beer itself. A genuinely low-carb beer, Speight’s Summit Ultra doesn’t sacrifice the full flavour of a lager. With an ABV of 4.2 percent, Ultra is brewed for longer to reduce the carb content, resulting in an easy drinking, smooth lager with a slightly malty flavour and fruity aroma.
Finest Herbs And Spices
Angel Bay’s Nourish Beef Jerky brings to the market a product that indulges the inner-foodie. The team has taken New Zealand free-range, grass-fed beef, marinated it in with a selection of the finest herbs and spices to bring a range of succulent jerky that is full of flavour. Its range of products is designed with the New Zealand consumer at front of mind, both from production formulation, taste profile and packaging design. For more information contact National Sales Manager, Steve Dickie Steve.Dickie@anzcofoods.com or 027 839 3946.
Two New Flavours
The team at Raglan Coconut Yoghurt have been hard at work creating their two new flavours – Vanilla Bean and Strawberry. The products are always a winner with breakfast, in smoothies, transformed into a dairy-free dip or aioli, used in baking, or just eaten solo as a healthy treat. The brand keeps the ingredients simple and it is 100 percent locally produced in NZ’s little paradise of Raglan on the West Coast.
Nut Butter Delights
Nut Brothers have been hard at work creating their latest nut butter delights, roasted and
Root Retoucher
Schwartzkopf Root Retoucher is the newest release from the most trusted haircare brand. Offering a temporary, easy-to-use, spray that delivers an instant colour touch-up for roots. With just one push, you can cover grey hairs and any lighter coloured regrowth in just seconds. Application is easy, using the ultra-precise colour applicator along the part and visible hairlines, letting it dry for 30 seconds and you can say goodbye to regrowth. The formula is lightweight and contains micro-fine mineral cosmetic pigments that won’t leave hair oily. Root Retoucher will wash out in the next shampoo and is reusable for up to 25 applications. Colours available are Brown, Dark Brown, Black and Dark Blonde.
Rosé Tinted Summer milled in NZ, they’re natural and something a bit different. First up – Peanut Butter & Smokin’ Chipotle – a peanut butter with a mature, smoky vibe and a touch of heat. Great as a spread or condiment and perfect for creative cooking at home. Next – Almond Butter & Sticky Dates – with the natural sweetness and subtle fruit flavour of dates this almond butter is a delicious treat. Perfect on toast, stirred into yoghurt or added to muesli, porridge and smoothies. To get Nut Brothers on your shelves email info@nutbrothers.co.nz.
Sacred Hill has released a new Rosé with fresh fruity flavours and award winning status. It’s a wine that truly captures the essence of summer. With aromas of crushed strawberries along with hints of sweet cinnamon and cardamom, its fresh and vibrant flavours are reminiscent of summer pudding served with fresh cream. The Sacred Hill Rosé will sit under the Orange Label range of Sacred Hill wines; however, it will feature a white label with bronze foil and a hint of pink.
Fine Dining Dessert At Home
The Popcorn Bar
Sweet As popcorn has introduced a first of its kind – the Popcorn Bar. Available in three flavours; Sweet & Salty, Honey, and Coconut. The bars are gluten and dairy free with no added colours. They are crunchy, tasty and a great convenient flavour-filled snack. For more information contact Sweet As Popcorn on 07 853 7058.
Used by the highest echelon of chefs across the globe for its unbeatable texture and intense flavour, this latest offering by Fresh As is another delicious innovation for the home chef. Fresh As Panna Cotta is the company’s first step into providing a complete dessert solution. The panna cotta is produced using fresh fruit with no artificial colours, flavours or preservatives. Fresh As Panna Cotta is an easy-make only requiring full cream, milk and the Panna Cotta packet.
Consumers Go Bananas
With banana being one of the most requested flavours of milk, Lewis Road turned to the team at NZ-owned company, All Good, to help bring this flavour to life in Lewis Road Creamery’s Fresh Banana Milk. The milk is an all-natural, premium flavoured milk made using a simple recipe that proves natural trumps artificial every time. For a start, it uses real organic, Fairtrade banana puree from All Good, not banana flavourings. This is blended with Lewis Road Creamery’s pure whole milk and balanced with 100 percent natural banana extracts, banana concentrate and a touch of cane sugar to deliver a fresh and natural flavour.
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Spanish Potato Chips
Founded in 1969 by Manuel Torres and his wife, Angeles Medel in Spain, Torres is a family business committed to producing top quality Spanish potato chips. The company selects only the highest quality potatoes grown on the Iberian Peninsula from growers they have been working with for over 35 years. Here, the altitude, climate and geological conditions produce the best potatoes. Torres potato chips are cooked in Sunflower Oil and flavoured with natural ingredients to produce gourmet potato chips with authentic flavour,
Fini
DKSH NZ Ltd is all about new and exciting products and the new Fini Doy Bags from Spain say it all. DKSH is launching a range of Fini family bags. These come with impressions of ‘Gluten Free’, zero percent fat, made with fruit juice and the detail is just amazing. The ‘It’s Fun, It’s Fini’ slogan sums up what the brand is all about. You can expect unbelievable quality and fine detail as you fight to bite the meerkats head off or suck the sour octopi tentacle. For any further queries please contact client manager Allan Cole at DKSH NZ Ltd phone toll free 0508 3565323 ext. 716.
aroma and texture. Flavours include Black Truffle – the ultimate luxury, potato chips flavoured with dehydrated black summer truffle. Intense and unique in flavour, these chips are a treat for the senses; Iberian Ham – potato chips with the intense and genuine flavour of Spanish Iberian ham; and Caviar, the perfect gourmet snack, potato chips flavoured with dehydrated caviar – a fusion between land and sea. For more information contact Robbie Hannon, Robbie.hannon@sabato. co.nz or call 09 630 8751.
Cheers To Summer
As the weather warms up, consumers can cool down with these refreshing, sparkling, ready to drink Fruit Spritzers by Barker’s of Geraldine. These new, reduced sugar spritzers come in four delicious flavours using real ingredients that are brewed or squeezed to perfection on the Barker’s family farm. Ideal as a non-alcoholic, ready to drink beverage or as a mixer in a summer beverage cocktail, these Fruit Spritzers are convenient for any occasion. Each flavour contains 25 percent less sugar than other leading full sugar carbonated drinks, and with no artificial colours, flavours or preservatives. Flavours
available include Redcurrant, Rhubarb & Rosehip; Lemon, Lime, Cucumber & Mint; Ginger Beer with Lime; and Apple Cider with Elderflower.
Seaweed And Walnut
There’s a new addition to the Bonnie Oatcake family – No.5 Seaweed and Walnut Oatcakes. Balancing subtly sweet Japanese wakame seaweed with creamy NZ walnuts, the flavour is salty, nutty and delicious. Best paired with smoked fish pâté or a pungent washed-rind cheese. The oatcakes are wheat, dairy, GMO and preservative free using NZ oats and walnuts with no added sugar. For more information email morgan@ bonniegoods.co.nz or 027 812 5328.
‘Cerealsy’ Good Cereal
Blue Frog’s new Crunchy Peanut Butter with Cacao and Zesty Raspberries features lashings of award-winning premium peanut butter from Wellington’s favourite peanut butter makers Fix & Fogg. The grain-free cereal combines the finest protein-packed peanuts, peanut butter, and organic cacao, all baked into deliciously crunchy grain-free clusters, finished with organic coconut and zesty freeze-dried raspberries. The cereal is free from artificial additives, refined sugar, dairy, grains and with no gluten ingredients, it is also laden with hi-oleic peanuts, known for their high levels of good monounsaturated fats.
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Snack World
While New Zealand battles with oils and fats, new healthy snacks are hitting shelves. DKSH is launching a delicious range of both Hummus and Quinoa chips. Its Hummus chips are made from chick peas and turmeric. Turmeric is all over the health scene and here is where you can join the fun of having chips with benefits. Quinoa has also been around for generations but its Moroccan spice will give a that taste that surprises everyone. Cooked in Hi Oleic oils, gluten free, no added MSG the benefits of a healthy snack just go on. For any further queries please contact client manager Allan Cole at DKSH NZ Ltd phone toll free 0508 3565323 ext. 716.
Brazilian Fish Delights
Having won the NZ Food Awards in 2014, Durello is back this year with its delicious Brazilian Fish Delights, a finalist in the 2017 NZ Food Awards. Durello also redesigned the whole savoury line to increase sales in the freezer section. For more information contact barbara@durello.co.nz or 021 0264 3850.
Hit Of Hydration
Garnier has introduced Hydra Bomb Tissue Masks, a cosmetics trend inspired by Asian beauty routines that have taken the international beauty world by storm. The range of face masks are made with 100 percent natural cellulose fibre tissue infused with hydrating ingredients to improve the quality of skin. From balancing masks that lift oil and impurities, soothing masks that nourish and heal skin and super-hydrating masks, each treatment reveals a glowing complexion. Garnier Hydra Bomb Rejuvenating Tissue Mask is formulated with pomegranate extract to hydrate normal to dehydrated skin, Garnier Hydra Rebalancing Tissue Mask is formulated with green tea extract to purify and balance normal to combination skin and Garnier Hydra Bomb Soothing Tissue Mask is formulated with chamomile extract to soothe dry or sensitive skin.
Healthier Cola Is Here
Soda Press Co has launched the world’s first blonde, organic, low sugar cola syrup. A healthier, organic version of an old classic, Soda Press Co’s new syrup is an all-natural, certified organic, low sugar alternative to mainstream brands. This awardwinning cola packs flavour with an exotic blend of cola nuts, ginger, lemon, cinnamon, rosemary, lavender and a subtle velvety texture. Sweetened with just a touch of organic brown rice malt syrup, organic cane sugar, and monkfruit, it features only half the sugar of big cola brands and sits within internationally recognised safe sugar level guidelines of under-five grams per 100mls, and is also very low in caffeine. Just add to carbonated water or use with a SodaStream for a guilt-free refreshing cola. For more information contact Cameron Romeril on cam@sodapressco.com or (03) 265 3444
Just Like Granny Made
Consumers are smart – they know what a good cake should taste like. Packaged cake mixes and icing products can have a lot of unnatural ingredients that have been developed by chemists and food technologists, and that means you get a cake that may look great but it doesn’t taste as it should. Granny Delicious products have all natural ingredients and that’s why they taste just like Granny used to make. Granny Delicious makes baking easier so that home baked treats don’t become a thing of the past. The brand’s six incredible new products are already winning favour with young and old bakers alike, including Chocolate Fudge Cake Mix, White Chocolate Cake Mix, White Chocolate Icing Mix Raspberry, White Chocolate Icing Mix Banana, Chocolate Mouse Mix, and White Chocolate Mouse Mix. Check out their full range at www. grannydelicious.com or call Granny on 0800 GRANNY.
Winemaker Meets Craft Brewer
The latest taste explosion to come out of Allan Scott Family Winemakers, Gooseberry Bomb, is a shining example of how the winery has again broken the traditional winemaking mould, and the ‘craft wine’ in a can is also a first for the NZ market. Using world famous Marlborough Sauvignon Blanc grapes fermented with secret beer yeast, combined with Nelson Sauvin hops that are then filtered, kegged and canned has seen the launch of Green Hopped Gooseberry Bomb Craft Wine. A steeped fermentation to bring out the fruity characters from the grapes and hops is followed by four weeks of conditioning before the wine is filtered and kegged or canned. The team have taken traditional winemaking thinking and used some brewery techniques to create an entirely new product that challenges the norm and takes the ‘craft’ movement a step further.
Trends Driving Growth
Consumers are looking for natural, less processed foods and honey is the perfect fit. Popular as a spread, natural sweetener and baking/cooking ingredient, there are many varieties with different flavour profiles. Mother Earth’s new Native Bush Honey is deliciously different: its Rewarewa content gives it a caramel flavour, Kamahi for buttery tones and Tawari for toffee hints. For more information contact Prolife Foods Sales Representative on 0800 80 80 88.
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storecheck
This month, Storecheck visited stores across Rotorua. Although there weren’t many stores to get around, the majority catered well to the locals and tourists. Most had a good range of products and were kept clean and tidy, however, there seems to be always one that lets the team down.
STORE EXTERIOR (Max 30 pts) INCLUDING: Outside of the building and grounds tidy, well signed, adequate trolley bays; Windows and exterior clean, tidy; Signage well presented and up to date; Car Parking number of spaces well marked; Trolley condition.
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
29
27
23
25
SCORE
STORE INTERIOR (Max 30 pts) INCLUDING: First impressions; Flooring, type, upkeep, clean? Lighting/heating, is store heated/cooled? Lighting adequate and/or task specific? Instore signage; Promo/seasonal products; End of aisle promotions; Condition of fridges, freezers and chilled shelving, condition and layout.
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
29
28
24
24
SCORE
STORE LAYOUT (Max 20 pts) INCLUDING: Layout of store, Aisle width; Shelf edge labels/ticketing; State of store, shelving, clean, no damage, neat & tidy; Sufficient number of trolleys/baskets available given shopper numbers.
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
20
19
16
18
SCORE
PRODUCT RANGING, AVAILABILITY, CONDITION, FOR SIZE OF STORE (Max 25 pts) INCLUDING: Range, stock levels, condition of packaging, use by expiry.
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
24
24
23
21
SCORE
GENERAL MERCHANDISE (Max 15 pts) INCLUDING: Range, stock levels, condition of general merchandise, including newspapers, magazines and cards.
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
15
15
15
15
SCORE
New World Westend, Rotorua: A+ This New World had a great location and a fantastic street presence. It was clear to see it from the road and had plenty of parking available for customers alongside a covered walkway for the carpark. Inside the store, it was clean and tidy with well stocked shelves and a diverse range of products including artisanal. The $8million refurbishment from earlier this year definitely shows. The store was well lit and the fresh and deli departments were well stocked and staffed. Staff were friendly and helpful, and the store was busy during the visit.
Pak’nSave Rotorua: A
Fantastic street presence from Pak’nSave Rotorua, bright and clear signage and plenty of parking for customers. Floors and aisles were clean and the store was, overall, tidy and well put together. Refrigeration was well lit, clean and well stocked. Product range was good for the area and there was little to no out of stocks. Staff were very friendly and the checkout experience was good.
Countdown Central Mall: B
This Countdown didn’t have a great street presence and seemed to be at the back of a building. For visitors, it wouldn’t be easy to find however, there were plenty of parks to be had when it was found. Fresh section was well stocked and presentable, however there were sizeable gaps in the bakery department. Refrigeration units need a very good clean on the lower shelves. Despite this, the store and floors were kept clean and tidy. The store had a great wine and beer section but in other aisles there were a number of out of stocks.
Countdown Fairy Springs: B
Unlike its counterpart, this store was easy to locate and had plenty of parking and a good supply of trolleys. Carpark environs clean and tidy. On entering, good signage with fresh produce and bakery well displayed. Some tidy up and merchandising needed in packaged fish/seafood. General merchandise tidy, good clear aisles and ticketing clear. Friendly staff, efficient checkout.
ARTISAN/GOURMET/INDULGENCE (Max 5 pts) INCLUDING: Gourmet, Indulgence, Local or Artisan products range and stock levels.
STAFF & CHECKOUTS (Max 30 pts) INCLUDING: Staff uniforms and name badges, attitude to customer including acknowledgement, thanks; Adequate checkouts open considering the time of day and number of customers; Speed and efficiency; Checkout area, tidy, merchandised; All counters staffed to levels compatible with customer numbers.
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
30
30
29
28
SCORE
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
5
5
3
3
SCORE
SHOPPER EXPERIENCE (Max 10 pts) INCLUDING: From carpark to entry to exit - overall shopper experience.
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
10
10
9
9
SCORE
FRESH (Max 30 pts) INCLUDING: Variety and appeal, stock levels/merchandising of fresh products, including produce, meat, fish, deli, bakery.
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
28
28
28
28
SCORE
HOW THEY SCORE (Max 200 pts)
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
195: A+
191: A
175: B
176: B
SCORE
TOP SCORE
A+ Exceeded shopper expectations to provide the gold class of shopper experience INTERNATIONAL CUISINE (Max 5 pts)
A
Meets all shopper expectations across areas rated
INCLUDING: Range, stock levels/merchandising.
B
Meets most of shopper expectations across areas rated
C
Basics covered with some extras but not all shopper expectations met, improvements required
New World
Pak’nSave
Countdown
Countdown
Westend, Rotorua
Rotorua
Central Mall
Fairy Springs
5
5
5
5
SCORE
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D Attention needed to areas rated, poor overall shopper experience E
Poor level of achievement in shopper expectations across areas rated
JESSICA JONES COUNTDOWN
International Foods, Cooking Oils, and Soup - Category Manager
Jessica Jones studied at the University of Auckland and graduated with a Bachelors of Arts majoring in Criminology and minoring in Psychology. While this didn’t specifically prepare her for buying, the psychology aspect certainly helps her to understand people – which, in the FMCG industry, comes in handy quite often.
As one of three children growing up on a dry stock farm in rural South Auckland, Jones was taught from a young age that if she wanted anything, she’d have to work for it. “You are the driver of your career,” she told SupermarketNews. “No one else will hand you success, you have to go out and get it. I’m not afraid of hard work and I am a quick learner. I’m never afraid to give anything a go.” Jones started working for Countdown in 2010 at Countdown Manukau, a job which saw her through to the end of her studies. She started as a checkout assistant and worked her way up to duty manager within two years. Her long-held desire to help people eventually saw her move into a category manager role. “I have always been a foodie,” she said. “I love anything and everything to do with food. When I realised I could help make peoples’ lives a little better every day by negotiating with suppliers to bring prices down, and ensuring we have the right products
on shelf, I felt like I was giving back to my community.” Seeing the results of hard negotiations and deals positively impacting Kiwi lives is the best part of her job, “and being able to try products before they are released to market is pretty awesome too!” Jones is “obsessed” with price, and aims to have the right range in the right stores to suit each different customer. Jones is a strong believer that positivity radiates and has an impact
on those around her. If you are happy and strong then in turn others around you feel that positivity and strength,” she said. She spends all of her spare time with family and friends. “We enjoy going out for dinners and trying new restaurants. “I’m also my fiancé’s number one supporter so most Saturdays you will find me on the side of the rugby field or cricket pitch.” n
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opmetrix.com
October 2017
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goodfortheplanet THE HEART OF DILMAH
It all began in New Zealand and Australia but Dilmah Tea has grown in just under 30 years to become one of the most well-known tea companies around the world. Based in Sri Lanka, the family business got its first big opportunity in New Zealand through
local connections which enabled founder Merrill J. Fernando to get his fledgling brand of pure Ceylon tea onto supermarket shelves. The decision to front his own ads and the now iconic phrase “Do Try It” began here, so New Zealand has a special place in the heart of ‘Mr Dilmah’. In turn his tea has worked its way into the hearts of loyal customers too. The real heart of Dilmah however, is intrinsically tied to his philosophy of business as a matter of human service, a belief held long before corporate social responsibility was a thing. As his business rapidly grew so did his commitment to both the community and conservation, something which was formalised in later years through the MJF Charitable Foundation and Dilmah Conservation. Supporting hundreds of projects throughout Sri Lanka the foundation has touched thousands of lives and extends to New Zealand through their long-term support of Hospice and Ronald McDonald House. Dilmah chooses not to shout too loud about this important part of what they do, believing it is just a core responsibility of any business to not only work for profit but to have a ‘reason for being’ that creates positive change in the world. To learn more visit www.mjffoundation.org or www.dilmahconservation.org. n
EARTH LOVING CHOCOLATE Nutritious snacks have seen over a 12 percent growth since August 2016, and chocolate is a leading category. Loving Earth is dedicated to sourcing and manufacturing the highest quality, organic, fairly traded and wild crafted functional foods and raw chocolate. Its 30g, 45g and 80g bars come ready to eat, are dairy free, gluten free and vegan. Better still, they’re beautifully wrapped in a plant based, compostable pack. n
TASTE THAT IS ALL GOOD In 2010 Chris Morrison, founder of Phoenix Organics, his brother Matthew and friend Simon Coley bought the first Fairtrade and organic bananas to New Zealand. They called them All Good because, as well as tasting good, they were farmed sustainably and directly supported the 150 small family farmers who grew them in El Guabo, Ecuador. To this day All Good remain the only New Zealand banana company who work directly with small farmers to supply bananas grown to the strict environmental standards required by Fairtrade certification. The same standards that guarantee growers get a fair deal and the rainforests where they live and work are farmed free of the harmful chemicals used in large-scale, conventional banana plantations. All Good have a vision to offer Kiwis ethical, sustainable food and drinks that are good for the growers, good for the land and good for us. They want to give Kiwis an ethical, sustainable alternative. Follow All Good on Facebook and Instagram @ allgoodbananas to keep up to date with their latest news and the positive impacts they are making to the grower communities in Ecuador. n
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NEW GROUNDED RESPONSIBLE COFFEE Enjoying a freshly brewed coffee in the morning feels good, but it tastes better when it’s responsible. Responsible Coffee is how Cooks Global Foods describes its new brand of fresh coffee - Grounded. Taking sustainability to the next level – Grounded Responsible Coffee is not only certified Fairtrade and Organic, but is also certified Climate Neutral, and actively involved in tree planting both locally in NZ, and in the coffee growing region of Peru – which is one of the origins featured in its blends. Grounded Responsible Coffee is one of the first New Zealand coffees to receive Fairtrade Climate Neutral certification. Its greenhouse gas emissions are measured from farm to shelf by an independent auditor, and Grounded work to reduce as much as possible, neutralising the rest through tree-planting. They plant trees in New Zealand to protect local flora, fauna and waterways with Trees for Survival, and in Peru the tree-planting is done by Fairtrade coffee farmers. This not only contributes positively to the environment, but also provides extra income for the Peruvian coffee growing community, who are using the funds to adapt their farms to cope with the effects of climate change. Erratic and changing climate patterns are having a huge impact on coffee crops worldwide, with some reports suggesting that climate change has the potential to reduce half the global growing area for coffee production by 2050. Grounded was crafted to reflect the needs of
today’s premium fresh coffee consumer and is right on point according to Neilsen’s Global Online Survey on Premiumisation. Their 2017 study revealed that coffee was one of the top categories consumers would consider buying a premium product in, and that they were willing to pay a premium for organics, natural ingredients and environmental and social responsibility. With premium prices comes high consumer expectations and the small passionate Grounded team have been careful to deliver. The range of whole coffee beans, plunger grind and coffee capsules has beautiful minimalist style packaging design that catches the eye on shelf - and looks great in the kitchen - is a promise of the quality of the coffee inside. Many hours were spent developing and refining the Kickstarter and #time2shine blends and single origin Colombian coffee, and they are already being very well received by consumers, flying off supermarket shelves and getting positive feedback on social media. The Kickstarter blend packs a punch with a smooth, dark, full flavour; #time2shine has a rich, sweet delicately complex flavour; and the Colombian single origin has a natural caramel sweetness with nutty undertones. Grounded is supported by a strong marketing program and on the back of its early success there are exciting new developments underway. For more information please contact your local Crossmark representative or visit www.groundedcoffee.co.nz. n
BIODEGRADABLE AND RECYCLABLE PUNNETS Meadows mushrooms are not only the leading producers of mushrooms in New Zealand but the product they grow – the beautiful mushroom – is a stunning example of recycling. At Meadows, the mushrooms are grown from compost made almost entirely from recycled waste material and the end product is a truly healthy, safe and sustainable food that tastes amazing. Meadows are 100 percent committed to sustainability as a core value of its business and this year they wanted to shout about their achievements, so what better way to than to use their biodegradable and recyclable cardboard pre-packs as a billboard. One of the brand’s key decisions was to move away from using plastic punnets to contain its mushrooms, and in doing so, have been able to eliminiate the equivalent of 2.5 million plastic drink bottles in just one year, which has been incredibly well-received by their customers. “Environmental issues are of paramount importance to New Zealanders and we see our switch to cardboard packs from plastic as a major breakthrough within the New Zealand
produce sector,” said chief executive officer John Barnes. As well as protecting the mushrooms, a moisture-resistant barrier added to the cardboard ensures the produce stays fresh whilst ensuring the pack retains the ability to degrade during the composting process. At present, Meadows is celebrating New Zealand’s diversity of nationalities and cultures with an international series of meal inspirations for the versatile mushroom. Each biodegradable prepack punnet has an inspiring global meal idea. Whether it’s the delicious Mexican taco, Korean bibimbap, Chinese dumpling or French galette – this gives consumers a time to create some stunning flavours with Meadows mushrooms. Most people are unaware of how the humble mushroom is grown. One of the most important ingredients in the growing process of mushrooms is the compost. Meadows are pleased to say that their compost is made from agricultural by-products which would
fill a staggering 2.3 rugby fields. The Meadows compost is then 100 percent recycled back into arable cropping and gardening landscaping, this creates a complete full circle cycle. Meadows mushrooms know that the sustainability journey is a workin-progress for everyone and their next challenge is to remedy the plastic film wrap used on their biodegradable pre-pack punnets. The starting point has been to partner with Love NZ Plastics recycling scheme to encourage mushrooms lovers to recycle the plastic film by dropping it in the collection bins available at supermarkets around the country. Recycled soft plastics are then processed and used to make products such as bollards, park benches and
garden products just to name a few. “We will continue to investigate options for biodegradable film and opportunities to support appropriate research toward it, but in the meantime, this is a really positive step to help reduce plastic waste,” said Mel Rushton, Meadows marketing manager. Sustainability is definitely a journey and it takes every single person to make a difference. Meadows continues to be the leading producer of mushrooms in New Zealand. Proudly family owned since 1970, Meadows is dedicated to growing great tasting nutritious mushrooms to be enjoyed by kiwi families every day. Based in Christchurch, they are continually investing in innovation to produce the best quality farm product to kiwi kitchens. Picked daily, it’s guaranteed that Meadows mushrooms are always 100 percent fresh. n
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goodfortheplanet FOR THE LOVE OF CHOCOLATE
Founded in 2010 out of a love for natural wholefoods, in particular the sweet kind, Lucy Bennetto began the journey to ethically source sustainable cocoa for her increasingly popular dark raw chocolate. From the kitchen bench-top, Bennetto began refining chocolate using an Indian spice grinder found on TradeMe and a fan to keep the motor cool. It wasn’t long before the crowds gathered craving her raw cacao chocolate, and in 2014 she began trading retail. Based in Christchurch, Bennetto has a small facility that was opened this year making the drinking bars from scratch and blending the powders with
coconut sugar. The range has continued to include two dark cocoa hot chocolate powders made with coconut sugar and a new range of eating chocolate in four flavours will be launched in November 2018. “Our mission is to create the worlds most trusted organic brand for food lovers,” said Bennetto. “We aim to be a globally trusted and recognised organic food brand within the next ten years. We have a passion for organic food, its impact and the positive influence we can make on consumer choices.” Bennetto uses only organic Fairtrade Peruvian cocoa from cooperatives and the only other ingredients to pass through the facility are cocoa butter, coconut and cane sugar, ground vanilla, essential oils and spices. “We keep our facility free of soy, dairy and gluten, and the only waste we produce are the disposable gloves.” Bennetto and her team have also been
working on a new range of organic Fairtrade eating chocolate which is a partnership with Swiss chocolate makers but using her won recipes and production recommendations. “Our Swiss partners also have values closely aligned with ours, with cooperative sourced cocoa, clean ingredients and carbon offset all the production with tree planting in Peru.” The brand cares about offering healthier food choices so all of its chocolate is dark with the minimum cocoa solids in the bars of 60 percent and the powders no less than 40 percent cocoa. All of the ingredients are traceable. “We see ourselves first and foremost as a natural food company and we happen to love chocolate.” Its drinking chocolate bars are an original formulation ensuring they dissolve easier in hot milk and the drinking chocolate powders are not only blended with coconut sugar to make them more nourishing but also with added Peruvian superfoods. The current range includes Organic Fairtrade 70 percent drinking chocolate bars for retail and foodservice, Organic Dark cocoa drinking chocolate powders with coconut sugar, Organic Superfood Drinking chocolate powders with coconut sugar, and Organic Fairtrade Eating chocolate range in four flavours (launching in 2018). n
Ournas a n ba ve ha g n i h t o n e d i h to All Good Bananas are grown to the standards required by Fairtrade certification guaranteeing our growers get a fair deal and the rainforests where they live and work are farmed free of harmful pesticides and herbicides. Good for the land, good for the farmers and good for you — All Good. Certified Fairtrade Bananas
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DIETS RICH IN WHOLE FOODS For 25 years, Functional Wholefoods have been passionate about delivering healthy, organic whole foods, grown in New Zealand or sourced from indigenous growing regions. Based in Geraldine in the heart of the Southern Alps, South Island, it manufactures and produces organic, raw, nutritious, Omega 3-rich seed oils, fibres and flours. With a mission to ensure that New Zealand diets are rich in whole foods and full of nutrients that create wellness, the products are designed for all stages of life, from six months to the twilight years. The team at Functional Wholefoods pride themselves on ensuring that they honour the seeds used. From growing and sourcing the best quality organic raw material to manufacturing on cold presses, it allows delivery of extra virgin seed oils, and flours where the seed has not lost its nutritious integrity and is bottled with love. “We are not just a Flaxseed company,” said Eve Johnson, director at Functional Wholefoods. “With our
new gourmet range we are replacing pantry staples with new healthy, organic, and nutritious alternatives that can be used every day. The range will extend to include food staples with our quality tick.” Functional Wholefoods continues to be the number one provider of Organic Flax Seed Oil in New Zealand that never compromises on quality or taste. It is a concentrated source of Omega 3 from sustainable sources. “We hope to dominate organic healthy seed oils and fibres as staples on every shelf in every pantry. Our expansion is in range extension and we would like to sit on more supermarket shelves so consumers have choice wherever they choose to shop.”
The only challenged faced is educating consumers on dietary choices and teaching them what is healthy and what is not. “So often purchases are price driven, what you can afford, it’s a modern reality in New Zealand. “However, people need to buy more nutritiously dense food that you eat less of, but gives you more. It’s an uphill battle at times, but we are more than up for the challenge.” n
ECO-FRIENDLY ALTERNATIVE TO PLASTIC BAGS While plastic bags are convenient, easy-to-use and available in just about every store across the globe, they are not biodegradable and are detrimental to the environment. As major retailers start phasing them out, people will need alternatives, points out New Zealand based business EcoBags. Recognising the threat of plastic bags to the environment, EcoBags began designing recyclable, reusable and eco-friendly alternatives to plastic bags. “We supply sustainable packaging solutions and bags made from jute, cotton, canvas, paper, bamboo and non-woven fabrics as environmentally-friendly solutions to our customer,” said EcoBags marketing manager Clancy Simmonds. EcoBags have also designed biodegradable checkout bags that are made from natural corn starch. “These bags are 100 percent compostable and are specifically designed to be sustainable from start to finish. Ideally everyone would carry reusable bags, however not everyone does and shops want to offer their customer’s alternatives
to plastic.” As well as the checkout bags the compostable bin liners are a great replacement for traditional full plastic liners that can take up to 1000 years to break down. These truly biodegradable liners can start breaking down immediately when exposed to heat and moisture. The bags use nontoxic water based ecofriendly inks instead of traditional oil-based solutions that may contain harmful chemicals “The extra microns in the compostable bags mean that they are highly durable and prevent leaking. Simply put in your household composter or green organic collection service ready for an industrial composting facility.” Ecobags are proud to be finalists in the Westpac Business Awards and Innovation of their compostable range which are meeting consumer demand across many stores in New Zealand. For more information visit www.ecobags.co.nz. n
NEW ORGANIC GOURMET FLOUR RANGE GOURMET FLOURS USED IN BAKING & COOKING ARE DELICIOUS & NUTRITOUS • Organic • Rich in Minerals/ Vitmains • Gluten/ Nut/ Dairy Free
• Raw • Paleo/ Ketogenci Diet Friendly • Great Antioxidant
To order or for more information contact Functional Whole Foods on 03 693 9845 or info@fwf.co.nz www.waihibush.co.nz October 2017
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brandedfresh HOW BEEF USED TO BE
CABERNET CLASSIC CUTS
BRIAN AND LYNDON EVERTON WITH THE PROUD CABERNET FOODS SALES TEAM.
How Beef Used To Taste! Rich in Iron, Omega 3, Tenderness and Flavour, Guilt Free Protein.
As winner of the Chilled/Short Shelf Life Award at the recent NZ Food Awards and as part of the third generation of family meat wholesalers, Cabernet Foods Ltd understands how traditional tastes were altered by efficiency seeking trends within the food industry. The centralised supply of the supermarket led to the demise of the corner butchery, and ageold methods were lost. The beef processing industry adopted vacuum packaging (‘wet aging’) to improve beef tenderness and extend shelf life. However, with the inherent nature of wet aging, natural flavours are distorted due to the beef blood serum marinating muscle and fats. This, coupled with naturally occurring anaerobic bacteria growth, creates an unpleasant gaseous odour. Since 2010, a noticeable trend has been developing across Europe and the Americas, the consumer demand for traditional ‘dry aged’ beef cuts is growing steadily. The practice of extended ‘dry aging methods’ softens
connective tissues resulting in meat tenderness, intensifying the fresh flavour of meat and fats. This combination brings back memories to what was previously customary and a succulent enlightened experience. Cabernet Foods identified popular dry aged beef cuts currently sold in the market place both in New Zealand and overseas, and selected a range of beef cuts, including sirloin, scotch, ribeye cutlets ribs and brisket. The research took them overseas to source ideas and technology not available in New Zealand. The result was Everton Dry Aged Beef. Farm selected and carefully prepared to utilise unique dry-aging methods, the natural flavours are intensified creating a succulent eating experience. As ‘wholesalers’ providing a wide range of meat products the primary focus is servicing current demand, but more importantly for Cabernet Foods is introducing new and innovative products to the consumer via supermarkets. n
CELEBRATE SUMMER WITH NZ PORK
“One of the best combinations of tenderness and flavour” This product is farm selected and carefully prepared utilising unique dry-aging methods. The natural flavours are intensified creating a succulent eating experience described by aficionados as simply . . . delicious. Fabulous beef recipes linked on our website . . .
www.cabernet.co.nz caution must be given to not overcook, check our website for further info.
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From a tasty addition to any barbeque to the classic Christmas ham, Kiwis love to celebrate summer with the taste of pork, bacon and ham. To help Kiwis enjoy the best local produce this summer, New Zealand Pork has developed a new ‘trustmark’ to identify the pork products that have been ‘Born and Raised in New Zealand’.
New Zealand Pork general manager Sonya Matthews said, since launching mid-year, the new trustmark has been very well received by consumers and retailers alike. “Kiwis love the taste of fresh New Zealand pork, bacon and ham, and see it as a really versatile food,” said Matthews.
(continued page 23)
“They’re also very keen to ensure the fresh produce they buy is sourced from local farmers. “That’s why our new Born and Raised in New Zealand labels, which highlight the freshness and quality of our pork products, and the care taken in producing them, have been so well received. “The label also provides independent verification that the farmed pigs were cared for under the requirements set by the PigCare programme.” Developed by Massey University, with input from vets, farmers and the Ministry for Primary Industries, PigCare is a world-class accreditation programme focusing on the care, knowledge, expertise and experience of New Zealand pig farmers and their commitment to provide the best animal welfare for their pigs. “As well as our new labelling, we’re also helping New Zealanders choose the best ways to prepare their pork – whether it is part of their weekly meal planning or to make the most of that special occasion,” said Matthews. “We’ve produced a wide range of new recipes, video guides and handy preparation tips – all available on our new-look website: www.pork.co.nz.” Visit www.pork.co.nz for dedicated retailer resources or www.pigcare.co.nz for details of the PigCare accreditation programme. n
FULL OF ENERGY Excited to be bringing innovation and a new level of quality to the pre-packed sliced meats category has the team at Farmland full of energy. As the result of years of planning, development and testing Farmland is releasing two completely new ranges onto the market both which have a unique appeal and market positioning. ‘Deli Cut’ is a premium line handcrafted from choice cuts featuring 100 percent NZ Angus Pure beef and some new exciting flavours in pork and chicken. ‘Lunch Club’ is an everyday range of meats designed for convenience and provides great quality and flavour for shoppers looking for something extra. Director of Sales and Marketing Garth Davis said with 10 flavours of Deli Cut and five in the Lunch Club these new ranges present something for everyone; from a premium entertaining platter with friends and family to a sandwich on the run. “It’s been a very exciting journey and has involved a huge number of passionate people both here in New Zealand and overseas. Some of the features we were looking for in these new ranges have not been done before so we really went the extra mile,” said Davis. With profiled edges, a new twin easy opening feature on all packs and some of the world’s finest printing technology used in the production of the Deli Cut range consumers will find the products a delight to use and securing the support of AngusPure is an additional assurance of the quality presented. Farmland prepare outstanding meats ready for every occasion. “We honour the meat, so you can too,” explained Davis. “Everyone’s needs are different but all appreciate quality so by us honouring the meat at every stage throughout production consumers have the ability to honour it in their own way.” Feedback from focus groups and other market professionals during the development has been extremely positive and a lot more is guaranteed
as products launch with the onset of summer. Supplied in new ‘shelf ready trays’ these ground breaking products are a welcome new addition to the category and will be supported by an extensive marketing campaign showing consumers the benefits and value that are there for the taking. As they say at Farmland, the tradition continues, and with the third generation now spearheading the business and developing products like these we can certainly agree. n
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brandedfresh SUPERB HERBS
Fresh herbs are a must-have to any cook and the secret ingredients to any great chef but unfortunately, they were often considered as an after-thought displayed in hidden corners of supermarkets’ fresh aisles. That was before Superb Herb decided to tackle this, and thanks to a successful rebrand, Superb Herb fresh herbs are now one of the first produce you can spot in supermarkets. The bold branding not only makes the packs pop out amongst other fruit and veggies but also let the herb be the hero, leaving a large clear space all around the herb foliage. Their new look was also noticed
overseas and was added on the Packaging of the World listing, one of the leading packaging design blogs on the internet. In leading supermarkets, fresh herbs have also been given their very own display units, and Produce Managers take great care in keeping their stock fresh as consumers know that if the herbs look good then the rest of the produce will too. Superb Herb keeps innovating and, in addition to fresh herbs, are now offering a new Leafy Greens range starting with a fresh Kale and a fresh Cress, still growing in their pots for many weeks to come. n
DELIVERING GOODNESS AND VALUE A. S. Wilcox and Sons Ltd was established in 1954 and has continued to grow and market potatoes, onions and carrots ever since, becoming an integral part of New Zealand’s agricultural industry. Today, Wilcox is a fourth generation, family owned and operated company, with a commitment to providing good, fresh, nutritious food from its fields to the table. Over time, the best growing areas have been selected to ensure top produce for consumers, crops are grown in Northland, Pukekohe, Matamata, Ohakune and Rakaia. Wilcox is a very consumer centric company, where consumer and overseas trends are monitored closely in order to develop and evaluate new products and packaging that may be suitable for the NZ consumer. The company also works closely
with potato breeders and carrot/onion seed merchants to find unique and exclusive varieties that are suitable to NZ growing conditions and deliver superior tastes. One of the key trends in today’s market is sustainability and as a family business with generations ahead, Wilcox invests in the health of its soil and environment, continually innovating and trialing new methods to ensure a strong holistic approach to the way they grow and produce potatoes, onions and carrots. Recent innovations include Piccolos, bite-sized potatoes that deliver on taste and convenience, and also its Inca Gold which is currently only available in Countdown during the winter months. Another key trend is snacking, and Wilcox have produced a new line of Beta Bites snacking carrots as a trial in selected Countdown stores. This product is destined for the snacking market and is driven by consumer desire for fresh, healthy snacking products. Health and well-being continues to be a significant purchase motivator for consumers, and Wilcox’s challenge is to deliver fresh products in formats that highlights the natural benefits that exist. For example, a potato has more vitamin C than an apple and more potassium than a banana. n
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“MY ANGUS BEEF & BEETROOT BURGERS ARE GOOD FROM SCRATCH“ To stock these products please contact
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GLOBAL EXPERTS IN FOOD ASSURANCE.
DEDICATION TO FRESH Nestled amongst the rolling hills of Pukekohe, south of Auckland, lies the original homestead and fertile growing region of the Fresh Grower’s premium product range. Originally a grandfather and father business, the Fong family’s dedication to fresh produce started in 1948 when Allan’s father started growing a select range of crops. Joining the family business, Allan and his brother Colin have continued to expand the range of vegetables to include a diverse range of specialty lettuces, with Baby Cos being the premium line. Other varieties include Bellaverde (Sweet Stemmed Broccoli or Slender Stems), a range of kale, fennel, Asian vegetables and some baby leaf salad mixes. Pro-actively adopting Integrate pest and Disease Management (IPM) programmes enables production of crops with nil or minimal pesticide residues. Its produce is harvested at the peak of perfection,
then hand-packed, in the field. This guarantees quality premium product is brought to the consumer as consistently as weather allows most of the year. With this heritage, it is the aim of The Fresh Grower to be leading the demand for vegetables that excites and stimulates the palate of its consumers. Year round vegetables available include; Baby Cos, Caesar Romaine, Kale, Mini Sweet Cabbage, Bellaverde Stems, Baby Silverbeet, Shanghai Bok Choy, Baby White Pak Choy, Red Butter, Green Butter, Red Frill, Green Frill, Kailaan, Kai Choy, Choy Sum, Fennel Lollo Biondi, Spinach Leaves, Spring Onion, Salad Mix, Batavia Lettuce and Cossack Red Kale. The company also produce various seasonal produce throughout summer and spring for example snow peas, sugar snaps, fresh peas and beans. n
GOOD FROM SCRATCH Green Meadows Beef has partnered with New Zealand’s much loved and renowned chef Michael Van de Elzen, and together they are creating a range of products in line with Van de Elzen’s Good From Scratch philosophy. The Angus Beef and Beetroot Burgers were the first in the range to hit the shelves, quickly followed by Angus Beef and Beetroot Meatballs. Now stocked in nearly 100 stores, both products are performing incredibly well due to their unique composition; they’re 30 percent fresh vegetables. Van de Elzen was drawn to the company not only because of the quality of the meat, but because Green Meadows Beef is a family business with strong values. He visited the family farm and being
able to know exactly where the meat had come from, how it was raised and the processes it went through solidified the relationship; it was the best New Zealand could offer. The 420-acre farm owned by the Carey family is in Coastal Taranaki, nestled under Mount Taranaki. All the beef is finished on the one farm, which is the perfect environment for the animal to eat grass pasture and grow naturally. The cool climate grass gives the meat outstanding flavour, colour and texture, and the cattle live a happy life in the open. Green Meadows Beef and Van de Elzen have their sights set on creating other Good From Scratch products, including new burger flavours and snack foods, so keep an eye out for their range of innovative products over the coming months. n
POTATO SHORTAGE… NO PROBLEM • • • • •
Cooked with healthy oils (Hi Oleaic oil) No artificial flavours or colors Gluten Free and Non GMO No added MSG Tumeric is becoming a healthy talking point with several brands
SNACK WORLD IS EXCITED TO INTRODUCE UNIQUE PRODUCTS FOR A NEW MARKET Contact your DKSH New Zealand Limited representative for more information.
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PLASTIC BAG-FREE SUPERMARKETS I am delighted to announce that Scott Davidson will be joining the Countdown team as our new General Manager Merchandise.
Scott will start with Countdown towards the end of this year, and has been Woolies Head of Produce for more than three years. At Woolworths, Scott and his team of 120 people are responsible for produce buying, operations and quality. They’ve produced some impressive results, increasing sales and growing market share. He has a retail career that spans two decades including several roles with
Woolworths and other retailers across packaged food, private brands and drinks. Scott will bring an enormous amount of experience, enthusiasm and passion across the Tasman to Countdown. Getting our buying right has been a huge focus for Countdown over the past few years. We’re building a strong and passionate team who are making a difference - from making it easier for smaller suppliers to work with us, to using data better to drive good commercial outcomes for Countdown and our supplier partners. While he may be new to New Zealand, Scott will continue to build on the strong strategy that we have built over the past few years in the merchandise team, and will be looking forward to meeting as many of our suppliers as he can in the coming months. In other developments, Countdown has announced that we are planning to phase-out single use plastic carrier bags from our stores and online shopping by the end of 2018. We’ve been tracking customer sentiment for two years and our most recent research, concluded in August, indicates that 83 percent of our customers support phasing-out these bags. In May 2016, we introduced New Zealand’s first plastic bag free supermarket on Waiheke Island, where customers are bringing their own bags
and we have compostable bags on sale for 15 cents. Customers adapted quickly to plastic bag free check-outs, and we have had very positive feedback. We’re confident Kiwis will get in behind this change across the country, and we’re committed to making the move away from check-out bags as simple for customers as we can. New, affordable and sustainable options will be introduced. As a first step, Countdown’s reusable bags have been locked down to $1 each, with more customer-focussed initiatives will follow. This also applies to our national online shopping service, with trials already underway to replace the use of single use plastic bags in deliveries. Progressive Enterprises’ franchise brands, SuperValue and FreshChoice are also committing to phasing out single use plastic carrier bags as soon as they can. Our challenge as an industry is to do what we can to move away from plastic and towards more sustainable packaging. This is something we all need to share in, with an objective of making positive changes for New Zealand. n
Dave Chambers
Managing Director Countdown
TAP INTO THE BOOM 24 – 27 April 2018 • Singapore Expo, Hall 10 (Tuesday – Friday) 10am – 6pm daily
International Trade Fair for Wines and Spirits The 2nd edition of ProWine Asia (Singapore) is an industry platform with a showcase from 300 exhibitors. Featuring a wide selection of wines, spirits, wine accessories and services, trade professionals can look forward to establish connections, form partnerships and see the latest in wines & spirits.
Join Mailing List to receive event updates • www.prowineasia.com/sg Held alongside:
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INSIGHTS FOR SUPPLIERS Katherine Rich
Chief Executive NZ Food & Grocery Council
It’s been a busy year so far from a supermarket/retail perspective for the Food and Grocery Council. Issues such as country of origin labelling, our food prices compared with those across the Ditch, palm oil on labels, and more recently, New Zealand food prices are among those that have caught the media’s attention.
Our events programme during the year has been busy too. On a more industry technical front, Foodstuffs North Island CEO Chris Quin co-hosted a workshop with FGC and his team to explain to members their new operating model, while earlier in the year at a talent seminar, Countdown’s Business Manager, Tim Bastin, shared some great insights into managerial issues from a retailer perspective. Last week the group held its first Emerging Leaders conference, which was most successful. With all that going on, it’s fitting there will be a strong retail aspect to this year’s FGC conference, which is in Wellington in the first week of November. The Chief Executive of Foodstuffs South Island, Steve Anderson, will join Chris Quin to update suppliers on their company’s year and will no doubt give them a further report on how the new operating model is bedding in. There will also be a report that is exclusive to FGC members – the annual Nielsen Barometer, in which Rob Clark shares how the retail sector has performed during the year, the buying trends, and reveals the results of supplier surveys on the performance of the main retailers. An exciting addition to the retail offering this year is a speaker from Australian supermarket chain Aldi – the third biggest in Australia after Woolworths and Coles.
Dean Fleischmann, Buying Director for Aldi, is keen to see what’s new and interesting in the New Zealand market, and so FGC is working on showcasing some of our best. Such has been Aldi’s rapid rise in Australia, I’m sure Dean will have some interesting insights for suppliers, particularly those who sell into the Australian market. It’s worth taking a quick look at Aldi’s spectacular rise. They started in Sydney just 16 years ago with two stores and are now in almost every sizeable city in the mainland states, with nearly 500 stores and sales of around $6 billion a year. The latest data I’ve seen shows they have about a 14 per cent share of Australia’s supermarket spend, up from 12.5 per cent in just six months. That compares to Woolworths with 36 per cent, and Coles with 33 per cent.
And last year, Aldi won a supermarket customer satisfaction award for the fourth year in a row, satisfying more than 90 percent of their customers overall. Dean’s speech on the first afternoon of the conference will be one not to miss. Other speakers who will make this year’s line-up the most diverse in years include: Australia Food and Grocery Council Chair and CEO of Unilever, Clive Stiff; Kellogg’s Australia Managing Director Belinda Tumbers; Gerry Lynch, GM of Mars NZ; Andrew Keaney, Executive General Manager NZ Produce, T&G; Tim Deane, Managing Director of Goodman Fielder; Nikki Hart, dietitian and registered nutritionist; Bruce Ross, business growth strategist; Andrew Plimmer, brand interaction innovator, Motim Technologies; Trade Me chairman David Kirk. And others to come! n
2 Venues. 1 Mega Show. 24 - 27 April 2018 Singapore Expo
Since 1978
Suntec Singapore
Asia’s most comprehensive international food and hospitality trade event 119,500 sqm of exhibition area
6 specialised exhibitions
4,000 exhibitors from over 70 countries / regions
68 international group pavilions
78,000
Tens of thousands of products and solutions from across the globe
trade attendees from 100 countries / regions
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CONVENIENCE AND CUSTOMER EXPERIENCE ARE KEY Jo Allan
Chief Financial Officer Foodstuffs North Island
I joined Foodstuffs North Island in January 2017, but have worked in the FMCG industry for many years. Being the person in charge of the purse strings means I’m constantly looking for ways to make our day-to-day business more efficient, so that we can dedicate more funds to providing innovative customer offerings.
It’s clear to me that customer experience and convenience are going to be key to the success of our business, as customer needs change. Advances in technology continue to make online shopping easier and more appealing to a broader range of shoppers. At the same time, there are some things that shoppers want to be able to examine for themselves before they buy. This year, Foodstuffs North Island has been working hard to answer both of those needs. We launched our I shop New World app in July at our New World Mt Roskill store. And we’re now busy rolling it out to other New World stores in the North Island. Customers can use the Click & Collect service to order via the app and collect their shopping from the lockers outside their local store. Even more convenient is the delivery service, for those days when you wish that the groceries would just magically appear at your front door. I shop New World required a significant investment, but it’s something our customers have been asking for. And it was important to us to do it really well. This year Foodstuffs North Island also launched Fresh Collective by New World. It’s all about fresh food with a gorgeous deli counter,
full speciality cheese selection and an extensive variety of fresh fruit and vegetables. If you need a quick solution for tonight’s dinner, it’s the place to go. Fresh Collective by New World was created in response to customer research, which shows that people in urban areas pop into our stores several times a week for different reasons. Whatever their reason for stopping by, they want the experience to be warm, inviting and full of the delightful sights and smells you get in a beautiful fresh food market. It took a considerable investment of time and money to launch this new
brand, but we’re already seeing good results. Just like I shop New World, we intend to keep refining the Fresh Collective by New World concept as we move forward. The features we incorporate into each Fresh Collective store will vary, in direct response to customer preferences in that area. Personally I’m enjoying being part of a fast-paced business that is so customerfocused. We’re constantly looking for ways we can invest in helping our customers get more out of life, and adapting our offering to suit changing consumer demands. n
CONVENIENCE MATTERS Peter Jowett Scholarship & Industry Awards 2017 Each year NZACS hosts its annual awards and scholarship night. Awards are derived from coalface consulting face to face and online interviews with suppliers, retail head offices, supplier head offices, supplier field staff and individual retailers. In addition to these awards The Peter Jowett Scholarship competition has always demanded a very high standard from finalists who are required to present on a key issue facing the convenience industry. This year’s competition, held at the Crowne Plaza, Auckland on 10th August, did not disappoint as NZACS members were treated to extremely entertaining and informative presentations by five fantastic finalists on the topic of future innovations within convenience retail. The finalists were: Ella Johnston – CCA, Regan Smale – Lion Co, Adam Van Dalen – BAT, Josh Los’e – BAT, James McCracken – CCA. All five were extremely professional with many compelling ideas presented, but the clear winner as voted for by NZACS members was James McCracken from CCA. James was followed by Adam Van Dalen from BAT who was voted runner up in the competition. James and Adam will now both head to Chicago next month to the NACS show;
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400,000 sq ft of the latest convenience retail products showcased at the industry’s premier event. The NACS show attracts more than 23,500 industry stakeholders from around the world. As winners of the scholarship, McCrackens and Van Dalen will be are tasked with reporting back on the show including further future innovations from the ‘cool new products’ room. McCrackens and Van Dalen will then both be invited by the NZACS committee to present their findings at the Leader’s Summit on 9th November in Auckland. As well as the excitement of the Peter Jowett Scholarship competition and Industry awards, NZACS Members also enjoyed a delicious four course dinner and some fine wines followed by an inspirational after dinner speech by Mike Allsop - Everest mountaineer, marathon runner, pilot and all round great Kiwi bloke. The Peter Jowett & Industry Awards 2017 once again proved to be a successful vehicle for acknowledging the talent within the convenience industry and providing its members with well-deserved recognition for their hard work and innovation over the last year. For a full image library from this year’s event www.nzacs.com n
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The annual NZACS Industry Awards were also presented. The committee was delighted with the quality of the finalists for each category and is are pleased to announce this year’s winners: • Best Overall Service to Store: • Best Management of Administration to Stores: • Best Delivery Service to Stores: • Best Head Office Support – Large Supplier • Best Head Office Support – Medium Supplier • Best Retail Group for Store Compliance • Best Overall Retail Group • Supreme Supplier Award • Best New Product Launch 2016 • Best Key Account Manager 2017
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VEGGIE SNACKS
In response to the growing consumer demand for healthy snacking, Gaea has launched Veggie Snacks, describing it as the first-ever shelfstable vegetable snacks. The snacks are made with all-natural ingredients with no preservatives. Available in three varieties; Carrot, Cauliflower and Gherkin.
SLEEP WELL
DIPPED PRETZELS
Hershey’s Dipped Pretzels are bite-sized pretzels dipped in milk chocolate and drizzled with dark chocolate. Also available in Hershey’s Cookies ‘n’ Crème Dipped Pretzels and Reese’s Dipped Pretzels.
INFUSED SUGARS
RogersMade has introduced a line of premium spice blends. The Siren Spice Co brand features a range of infused organic cane sugars that are suitable for baking, beverages, desserts and more. Infusions available include; Pink Lemonade, Gingerbread, Pumpkin Spice, and Café Mocha. The product uses the finest-quality organic cane sugar and all-natural ingredients.
FRUIT AND SPIRITS
Enjoyed straight from the jar or added to cocktails, marinades and desserts, Fruit Nippers has launched premium fruit pieces infused with top-shelf spirits. Available in three varieties; Orange Tequila, Apple Cinnamon Whiskey and Pineapple Rum and contain just 70 calories per serve. The product is kosher, fat-free and gluten free.
Say goodbye to counting sheep to get to sleep thanks to this new product from Sleep Well. The milk is produced by Jersey Dairy, who developed the recipe that was created by founders Sam and Allan Watts. One of the key ingredients is Valerian that has been used for over 2,000 years for its calming effect and is a leading ingredient in sleep products. The long-life milk product can be enjoyed cold or warm about 30 minutes before bed. It has been launched in vanilla flavour but a chocolate version is in development. This was a standout product at the Specialty and Fine Food Fair at Olympia in London and has received a lot of trade interest from grocery, hotel and catering industries.
ORGANIC LIPTON
Unilever has launched Lipton Organic Black Tea in response to growth in the organic trend. The new tea is made with certified organic and Rainforest Alliance certified black tea leaves picked from the Kenyan Highlands.
COCO FUZION
Coco Fuzion 100 has announced its official launch in the UK, making it the UK’s first all-natural carbonated coconut water. Coconut water is the fastest growing category in the US and UK ready-to-drink market, and global sales are set to double from $2.7billion to $5.4 billion by 2020. Available in Mango, Lime, Raspberry and Original flavour the natural alternative to fizzy drinks contains no added sugar or preservatives.
THE OLIVELUTION
Olly’s Olives promises to never pasteurise its olives and to make sure every pouch is fresh with no artificial preservatives, stones, or messy oils. Available in three flavours; Chilli & Rosemary, Basil & Garlic, and Lemon & Thyme.
FLAVOURED BUTTER
One of America’s oldest family-owned cheese and butter manufacturers, Minerva Dairy, has introduced a new line of butters infused with different flavours. The four new varieties include; Maplewood Smoked, Garlic Herb, Maple Syrup, and Pumpkin Spice. Made in the USA from local, pasture-raised cows, and each packet is hand-wrapped.
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PLUS COFFEE
Coca-Cola has released a limited edition CocaCola Plus Coffee No Sugar, combining the taste of Coke with ‘a dash of real coffee from Brazil’ and ‘subtle caramel undertones’. The launch follows the release of Coca-Cola Ginger.
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anugaradar
ANUGA this year proved once again that 99 percent of innovation was found in beverage. Covering categories from children to sport to natural alternatives, this year we saw a big boom particularly in ginger-based products from countries across the globe. Many exhibitors were extremely interested in the New Zealand market. Here are four of our favourites so far.
RETAP
Retap was founded by three enthusiastic entrepreneurs from Denmark who were initially influenced by reading about the accumulation of plastic trash in the oceans consisting mainly of plastic bottles. During the 2009 UN climate meeting held in Copenhagen (COP 15), the trio became more aware of the negative impact of bottled water on the environment. “We felt that something had to be done. So we set our minds on designing a bottle that is especially designed for drinking tap water that will help reduce plastic waste around the world,” said brand manager, Robert Hjernberg. Their most popular product is the Retap Bottle 05, but the team is currently working on making Retap Infuse their ‘flagship product’. Retap Infuse is a supplement to drinking plain water and is an alternative to drinking bottled flavoured water and other sugary beverages. Compared to bottled ready-to-drink beverages, Retap Infuse is a more convenient and sustainable way to hydrate. Available in four different flavours, Retap Infuse is always combined with two or three different fruits or herbs in the same stick – for example Raspberry and Mint – to get the right balance of taste. The flavour range that they have
developed for the first four flavours have a distinct adult, maybe also a little Scandinavian flavour tone. “It’s not a strong penetrating taste, but merely a hint of a flavour.” The bottles are also available in three different sizes and a carafe, all made in durable and reusable glass. “We are looking for distributors in many places around the world and New Zealand is one of them.” A highlight of ANUGA has been the reception of Retap Infuse regarding taste and design from buyers. “We are really overwhelmed by the interest and all the positive feedback,” said Hjernberg. “We really feel that the visitors had a genuine interest in our product and company.” For more information, email mk@retap.dk
GOOD NIGHT
KUKKI COCKTAILS
Co-founder Andy Romanowski explained that it all started his best friend Josef Klemm grew up in Bad Tölz in Southern Germany. “As a young man, he didn’t like the taste of beer which is unheard of in the town he grew up. He always liked drinking cocktails but could never get a proper one when going out to festivals or clubs,” Romanowski said. “This is when he started experimenting with cocktails with ice in bottles. Twelve years later after completing his traineeship as plumber and doing his masters in engineering he decided it was a good time to turn that idea into reality.” Kukki is the first ready-to-drink cocktail which already comes with ice cubes and fresh fruits inside. At their German-based production, they only use the best juices, fruits, spirits and ice to create great tasting cocktails that will last 12 months at freezing temperature. Kukki is free from artificial colours or other preservatives and their patented technology allows them to offer a drinking experience the world hasn’t seen before. The kukki cocktail range includes a special toaster that turns the frozen beverage into ready-to-drink cocktail within 30 seconds. “We’ve been on the market for only 12 months but have already won national and international awards. We have grown from just three to 23 full time staff so it’s safe to say our drinks are pretty popular.” The range includes five flavours and are about to release another three. The team also has a number of other innovations up their sleeve coming out soon. Romanowski said he was blown away by the amount of new customers they met at ANUGA, including a new international crowd from Peru, Mexico and New Zealand. For more information on kukki or to become a distributor, email Andy Romanowski at andy@boozeme.de.
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Popular for its ability to relieve stress and naturally aid a better and deeper sleep experience, Good Night is a premium 100 percent natural herbal non-alcoholic drink. Made in Austria, Good Night has a two year shelf life and relies on lemon balm and hops extracts to deliver the best results. “We are giving people energy back in form of healthier alternative given by our nature. Sleep. We don’t rely on refined sugars or caffeine,” explained COO/CCO Peter Balent. Targeted at busy families, students and althetes; sleep is essential for the body and no other chemical or synthetic can replace it. “There are hundreds of processes of regeneration in our body while we sleep and critical for each of us,” Balent added. Good Night is also available in hotel mini bars. The lightly carbonated, fructose sweetened drink has no preservatives, artificial colours, sugars or intense sweeteners. Widely available in retail and health food stores, gas stations, spas, universities, hotel and holiday cruises and minibars, duty-free shops, airlines, airports and pharmacies. This year being the brand’s first time showcasing at ANUGA, they have raised interest of hundreds of distributors with immediate orders from countries such as Iran, Philippines, Canada, and South Korea. “We are open for partnerships in Australia and New Zealand, anyone who can place well the product and choose the correct marketing strategy to reach the customer is valuable for our distribution network.” For more information, email p.balent@goodnightdrink.com.
BCGA BCGA Concept Corp is a Brooklyn-based craft beverage maker that specializes in ginger ales/beers. “Our mission is to share our bold, spicy ginger brews, made with ingredients you can trust,” explained Carolina Navarro, BCGA account executive. Established in 2010 inside a shared space with a noodle and dumpling factory in East Williamsburg, it came time to expand in 2014. BCGA stayed true to its Brooklyn roots and moved into its current home in Bushwick. The recipe for BCGA’s initial brand, Bruce Cost Ginger Ale, can be dated back nearly 30 years when Bruce Cost introduced his own herbal version of the ginger
ale to his Monsoon restaurant in San Francisco. Made on premise at 11 restaurants later, the ginger ales were finally bottled in 2010 through a partnership with Terry Tang following years of success as a signature beverage. In 2016, BCGA expanded its brand portfolio and now include Brooklyn Crafted, Brooklyn Organics, and Bruce Cost Ginger Ale, offering a wide variety of craft beverages enjoyed on their own or mixed in cocktails. Their hero product is their original Bruce Cost Ginger Ale which Navarro added that without it, they wouldn’t have a base for all their additional flavours. BCGA products are unique because they use only natural ingredients, with the Bruce Cost Ginger Ale only using fouringredients; carbonated water, fresh ginger, pure cane sugar and citric acid. BCGA currently has 20 different ginger ale and ginger beer products. For more information, contact Garlim Zhou at garlim@bcga.com.
Farmland Deli Cut is a premium range, handcrafted from choice cuts of meat. Only the best prime cuts are selected, thinly sliced and twin packed, ready to use. There are 10 tempting flavours, covering beef, chicken and pork/ham in this unique range.
Farmland Lunch Club is an everyday range of meats designed for convenience. Quality meats are prepared and packaged in handy twin-packs ready for consumers. There are 5 delicious flavours, covering beef, chicken and ham in this versatile range.
CONTACT US TO FIND OUT MORE
0800 806 328
sales@flf.nz
www.farmlandfoods.nz