ADVERTISING FEATURE
The Only Plan is A-Plan It’s not often that you get to visit something so new the Mayor and local MP are cutting the ribbon as you arrive. But that’s what happened to Robert Veitch when he met the team at the new A-Plan Insurance branch in Haywards Heath
T
he newest branch in the A-Plan Insurance family is prominently located on Sussex Corner, but the benefits of stepping inside are far more prominent. The spacious open plan branch is a delight and the new team of Dominic, Skye and Liam are so welcoming it’s like meeting old friends.
In modern society personal service and the difference it makes can get forgotten but at A-Plan
Dominic
Insurance this is their remit. Good customer service, problem solving, answering questions, and providing peace of mind are what they do. A-Plan was established in 1963 and the current CEO Carl Shuker began on a branch counter just as Haywards Heath manager Dominic Oswald did in 2017. As the perception of the high street continues to evolve, the A-Plan proposition has
Skye
Liam
remained constant, remains commercial and public successful, and the company liability. Policies don’t have continues to be a positive to be off the shelf; for specific presence on the high street. requirements bespoke policies “All consultants work are available. towards being Chartered Annual client retention Insurance Institute qualified stands at a very high level, from the start,” Dominic told which demonstrates that once me. “We’re here to help, to people experience A-Plan they advise, to answer questions, tend to go back, year after to be completely transparent. year. A-Plan also takes great We work for the client not the pride in helping vulnerable insurers. The consultants are people and their carers. not on commission. For us, A-Plan Insurance get it’s not about getting things involved in the community, done as quickly as possible, it’s supporting good causes, about getting the right product charities, and sponsoring for the client, to provide the sports teams. Community right cover, getting it at a networking events take place competitive in branch from price, and time to time. A providing peace It’s about getting community notice of mind.” the right product board in the A-Plan window is free for for the customer local groups to Insurance consultants populate, there’s a are proud of their customer children’s play area too. service and when things As Dominic noted, “We’re a national business do go wrong, when a claim that prides itself in being becomes necessary, they local, being visible on the become the first port of call. high street, engaging with the Consultants invest time in local community.” sourcing the correct policies, For service, for so they know the right competitive pricing, for all resolution for the client will your questions answered and be forthcoming. all your insurance problems “We cater for most resolved, there’s only one instances of insurance that most people need in everyday plan, A-Plan. l life. We are as comprehensive as the policies,” said Dominic. A-Plan Insurance 2-4 South Road, A-Plan broke policies that cover car, home and van, plus Haywards Heath RH16 4LA 01444 719860 caravans and motor homes, www.aplan.co.uk/haywardsheath travel, marine, agricultural, June 2021 | SUSSEX LIVING 37
