BEST OF ZAMBIA - Volume 2 by Sven Boermeester

BEST OF

ZAMBIA Volume

50 Years of Independence

Zambia in all her glory ‘You can’t be proud of yourself, if you don’t know your history’ – Nelson Mandela “‘Best of Zambia Volume 2’ offers a glimpse into the country’s rapid growth and development through a showcase of the country’s growing number of opportunities - sharing the best of Zambian business, industry and tourism with the world.”

Thapelo Letsholo

The first volume of ‘Best of Zambia’ was well noted for the explosion of colour within its pages – a reflection of the lives and livelihoods of the nation. The need for ‘Best of Zambia Volume 2’ is obvious when considering the number of developments the country is experiencing, and even though this Volume has no fewer colours, there is a direct honing in on specific achievements. There are a number of great positive developments currently coming out of Zambia, which has given us much to share in this second instalment of the ‘Best of Zambia’. These notable stories must be made mention of here. In 2012, Zambia hosted a hugely successful Zambian International Investment Forum which has paved the way for many more. Attracting over 500 potential global investors, this was a platform to showcase growth in sectors such as mining, agriculture, manufacturing, infrastructure development and tourism. Zambia is home to the world’s largest emerald mine. Zambia’s first Emerald Summit was held in 2013 - a landmark auction of local emeralds, placing Lusaka among the global elite of gemstone trading.

Sven Boermeester

Other sectors of great growth and development include the Iron and Steel Industry, Agriculture through numerous Land Development Programmes and Farm Blocks, Water Infrastructure, Transport and Logistics with Road Development that has made Zambia truly Land Linked, as well as massive Tourism focus through the co-hosting of UNWTO 2013. Zambia’s tourism potential is vastly untapped and includes the world’s Natural Wonder of the Victoria Falls, Lake Kariba and a wealth of wildlife. The UNWTO conference presented an opportunity to showcase all that Zambia has to offer. These great strides towards development are gaining momentum every day. The success of the process of rebasing of the Zambian currency is evidence of this rapid growth.

Lee-Anne Singh

The platform of stability is firmly entrenched and is mirrored in the entrepreneurial spirit weaving itself through Zambia and luring investors to this fertile land. ‘Best of Zambia Volume 2’ is a showcase for this achievement – shared with the world on the Global Village stage, in a unique and timeless format. This yearly publication is part of the Global Village Partnerships publishing model that now extends across over 50 countries. To complement the readership of our print model we are also present on www.GVPedia.com and the www.ProudlyAfrican.info portal, where millions of international readers have access to virtual copies of both editions of ‘Best of Zambia’ in full eBook format. This is a visual celebration of the unique beauty of Zambia and its myriad of opportunities. Our sincere thanks must go to the participants showcased in this second edition; representing the ‘Best of’ in their respective fields. Some are familiar faces while others are new stories to share.

Gia Bischofberger

Proudly African - Connecting Minds - Building Communities

International Group Publisher Sven Boermeester Africa Group Publisher Thapelo Letsholo Zambia Partners Magic of Zambia & Image Promotions Ltd Lee-Anne Singh Ancietos Mwansa Austin Kaluba Mutinta Mazoka Mima Cassanova Lazarus Banda Georgina Smith Mimi van Dunn Krishant Dandiker Bronwen Giuseppin Doug Cruikshank Jessica Achberger Project Manager & Production Gia Bischofberger GVPedia Communications cc Editor Rebecca Lovett Webmaster Werner ten Krooden Printing Creda Press Journalist and photographer Georgina Smith Lusaka, Zambia Mobile: +260 978696577 Skype: georgina.smith17 www.georginajsmith.com

Disclaimer: Every effort has been made to ensure the accuracy of the information in The ‘Best of Zambia” Vol.2. Neither Image Promotions, nor GVPedia Communications cc assume any responsibility for errors or omissions. The editor reserves the right to amend and alter copy and visual material as deemed necessary. All rights reserved: No part of this publication shall be reproduced, copied, transmitted, adapted or modified in any form or by any means. This publication shall not be stored in whole or in part in any form in any retrieval system. Contact details: GVPedia Communications cc Fax: +27 86 586 1999 Email: gia@gvpedia.com www.GVPedia.com www.ProudlyAfrican.info In Partnership with: Magic of Zambia & Image Promotions Ltd Tel: + 260 211 223344 Fax: + 260 211 236585 Email: info@image.co.zm www.image.promotions.com

GVPedia.com P RO M OT I O N S

Success, Sustainability and Culture

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Foreword from His Excellency Michael Chilufya Sata, President of the Republic of Zambia It is my honour and pleasure to welcome all to the second volume of the “Best of Zambia” – a compilation which so appropriately celebrates all that our unique land has to offer and all that we have achieved as a nation.

The year 2013 was a challenging year for us. While Zambia’s real GDP growth still remains strong, 2013 saw a decrease to 6.5% - largely due to a poor agriculture harvest. However, massive investments in mining drove up other sectors, such as construction, transport and energy. Growth is projected to increase to 7.1% in 2014 and 7.4% in 2015, with inflation to fall below the 2013 level. We are proud in our continued efforts to strengthen processes in governance and democracy. Numerous government institutions have been developing

Best of Zambia

and reinforcing our transparency and accountability efforts. Although we have seen a resultant strengthened economic performance, we still battle against a high poverty rate at over 60%. However, we hope to see this beginning to lessen as there have been great strides in development in urban areas and we continue to strive to increase youth employment. We are overcoming our challenges together as a nation – once again proving the resilience of the Zambian people. We are proud to uphold this legacy and see it reflected here in the pages of Best of Zambia.

We need to operate as a unit to make Zambia the best country it can be – through better education, better health services, low crime rates, reduced unemployment, increased productivity, and a better social support network. Our civil service is focussed on service delivery to achieve these goals. By celebrating the achievements of our entrepreneurs, “Best of Zambia Vol. 2” is a visual depiction of all that awaits visitors and investors in our country. The promotion of investment into Zambia is for the ultimate benefit of all Zambian citizens – but as always, there is a collective team effort

needed in order to achieve our vision. A collective achievement will enhance the sense of pride already entrenched in our magnificent nation. We have a great deal to offer not only tourists, but investors. This book presents the evidence through the numerous successes of Zambia as a showcase of all her potential. The Best of Zambia is a legacy project – mapping the legacy we are building for generations to come. Congratulations to Global Village Partnerships, and all involved with Proudly African, for once again collating all these

elements into a publication of national Zambian celebration. We are proud of all the Zambian companies, institutions and individuals who participated towards filling the pages of this book. We are truly honoured to share Zambia with the rest of the world and present our many opportunities. We continue to uphold our mandate and delivery on all levels, for the greater good of the Republic of Zambia. Yours Sincerely, His Excellency Michael Chilufya Sata, President of the Republic of Zambia

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Proudly African

Boosting Trade, Development and Cultural relations across Africa

Thapelo Letsholo, CEO Proudly African Proudly African is an initiative of Global Village Africa which is a marketing and business platform geared towards showcasing and harmonising Africa’s development, trade and cultural diversity to a global audience. This is where the BEST OF AFRICA in business, government and non-profit organisations unite, promoting their vision and best practice in order to find the right customers, partnerships and joint ventures - in order to grow alongside the continent’s indisputable economic potential. The initiative has an unstoppable magnetic presence with its ever growing country and sectoral window already in over

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20 African states. We invite all leaders in business and government across Africa to showcase and integrate their visions and activities so as to promote inter-Africa trade, investment and technology transfer from around the globe. We also invite all Africa’s media, trade exhibitions, conferences and business chambers to use the platform to gain mutually beneficial exposure. Fully unlocking Africa’s promise requires greater continentwide economic integration and inter-trade; such as in Europe, where integration has enabled the continent to become the world’s single biggest market. Integration and inter-trade is not only urgent, but also

indispensable to unlock economies of scale and propel Africa’s competitiveness in the global economy, thus aligning the continent with the global flows of trade and finance as an equal partner. Africa’s massive economic potential still lies largely untapped - but not for much longer. The world is coming and so is the dream of a more united Africa. We need to make sure we maximise on the growth for the benefit of all of Africa and its people. Proudly African - Connecting Minds Building Communities

www.ProudlyAfrican.info

Best of Zambia

ChapterS 80

Hotels and Lodges

Chapter 2

Chapter 1

Zambian Icons

108

Jewellery, Lifestyle and Retail

Chapter 4

Chapter 3

Travel, Tours and Leisure

Conferencing, Exhibitions and Events

Information Technology and Communications

Chapter 6 142 Chapter 8

Chapter 7

134

Chapter 5

120

Media and Marketing

114

Broadcasting

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160

Property, Real Estate and Investment

Chapter 9

Chapter 10

154

Banking and Finance

178

Agriculture and Manufacturing

Chapter 12

Chapter 11

166

Construction and Engineering

Chapter 13

196

Transport and Logistics

BEST OF

ZAMBIA Best of Zambia

8 nature Best of Zambia At peace with ÂŠKanyemba Lodge

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Luxury in the Wilderness ÂŠNorman Carr Safaris

Canoeing experience and scenic views in Siavonga, Zambiaâ&#x20AC;&#x2122;s Riviera19.

Colourful cultures, the Chakwela Makumbi is held every October in Chongwe, 50 kilometres east of Lusaka.

12 Best of Zambia A herd of Buffalo in northern Kafue National Park ÂŠDana Allen

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Growing steadily, Lusaka is Zambiaâ&#x20AC;&#x2122;s capital and major gateway in and out of the country

Older than a century, the Royal Livingstone Express steam train will take you on game viewing, sun setting and fine dining luxuriously

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The Maoma Drums, sounded during the annually celebrated Kuomboka traditional ceremony during either March or April

Friendliness – Zambia’s iconic character ©Robin Pope Safaris

Paragliding the Lake Tanganyika, the second highest volume of fresh water and second deepest at 1400m, in the world ©Ndole Bay Lodge

House number 394 in Chilenje gives one a glimpse into the life of Zambia’s first Republican President Dr. Kenneth D. Kaunda ©National Heritage & Conservation Commission

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‘Up-close’ with the jumbos

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Voted one of the Worldâ&#x20AC;&#x2122;s 10 Best Natural Pools by Trip Advisor, the Devils Pool will enchant you ÂŠTongabezi

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Co-existence – Buffalo, Zebra and Impala gather at a watering hole in South Luangwa National Park ©Shenton Safaris

‘Scenes so lovely must have been gazed upon by angels in their flight’ Dr. David Livingstone, 1855 ©Mike Myers

TheBest Ngoni warriors at19dance during the of Zambia Nc’wala traditional ceremony held every last Saturday of February

Members of the Cat family, the Lions 20 Best of Zambia are easily spotted in most of Zambiaâ&#x20AC;&#x2122;s national parks ÂŠShenton Safaris

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Zambia at a Glance

Full Name: Republic of Zambia

Congo, Tanzania, Angola, Namibia, Malawi, Mozambique, Zimbabwe and Botswana.

Capital City: Lusaka Motto: “One Zambia, One Nation” President: Michael Chilufay Sata Vice President: Guy Scott Independence: 24 October 1964 (from the United Kingdom) Land Surface: 752,614 Km² Time Zone: Greenwich Mean Time (GMT) +2 hours

Coordinates: The mean altitude rises about 1200 metres above sea level and the country is situated between latitude 8 and 18 degrees east and longitude 22 and 34 degrees south. Climate: Sub-tropical vegetation and climatic conditions are due to Zambia’s geographical position and high altitude. Population: 14.5 million, 39% living in urban areas. The annual population growth rate is 2.8%, with a population density of 17.3 persons per square kilometre. Adult Literacy Rate: 82%.

Location: Located in the Southern African sub-region, Zambia is a landlocked country bordered by the Democratic Republic of

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Spoken Languages: English (official language); other main local languages

are Bemba, Lozi, Nyanja and Tonga. There are more than 70 other indigenous languages and dialects throughout Zambia. Religion: The republican constitution recognises Zambia as a Christian Nation. The largest faith group in Zambia is Christianity with smaller groups of Muslims, Hindus and other religions. Natural Resources: Copper, cobalt, coal, emeralds, gold, water, wildlife, forestry and hydropower. Business Hours: Business hours for government and private sector offices are from 08:00-13:00 hours and 14:00-17:00 hours between Monday and Friday. Inflation: 8%

Human Development Rank: 141 out of 187 countries Real GDP Growth: 6.5% GDP at current prices: US$20.68-billion GDP per capital: US$1,539 GDP - composition by sector: agriculture 17.7%; industry 37.3%; services 45.1% (2012) Population below poverty line: 64% (2006) Labour force: 6.275 million (2014 est) Labour force - by occupation: agriculture 85%; industry 6%; services 9% (2004)

Zambia’s National Anthem Zambia’s national anthem is sung at most national events, before speeches and during school assemblies. The words of the song describe Zambia’s independence from Britain and its passage of progress as a free country. It was first recorded by the Zambia Police Band with a choir from the Youth Council of Zambia. Only the first and last verses are used when played in public. “Stand and sing of Zambia, proud and free; Land of work and joy in unity; Victors in the struggle for the right; We’ve won freedom’s fight; All one, strong and free. Praise be to God; Praise be, praise be; Bless our nation; Zambia, Zambia; Free men we stand; Under the flag of our land; Zambia – praise to thee; All one, strong and free.”

Zambia’s Flag Zambia’s flag celebrates the nation’s rich natural resources. Flown for the first time at midnight on 23 October 1964, Independence Day, it illustrates an eagle flying over three stripes coloured red, black and orange on a green background. The eagle in flight symbolises Zambia’s freedom and the ability to achieve despite national problems. Red symbolises the struggle for freedom, black the colour of the people of Zambia, orange the country’s great copper wealth, and green the lush environment and wildlife. The Coat of Arms Zambia’s coat of arms is based on the arms of Northern Rhodesia, the British colony. The shield is representative of the white water cascading over the Victoria Falls and meandering into the Zambezi River – from which Zambia takes its name.

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The Fish Eagle represents the victory of freedom and hope for the nation’s future. The axe and hoe represent agriculture and mining as the economic backbone of the country; as well as Zambia’s rich natural environment. The shield is held by two everyday people, the men and women of the nation. The national motto, “One Zambia, One Nation,” binds them – and the rest of the country’s 72 different ethnic tribes – together in unity. Peace and Security Zambia has a zero tolerance for crime and corruption, and is ranked 48th out of 162 countries on the Global Peace Index 2013, published in June. Zambia is also ranked in the top four most peaceful countries in Africa. Since Independence in 1964, Zambia has enjoyed free and fair peaceful elections and has a reputation for being one of the most politically stable countries on the African continent. Politics and reform A healthy multi-party democratic system thrives in Zambia, which prides itself on peaceful, free and fair elections; resulting in four different Presidents at the head of state since independence in 1964. With a distinct separation of powers between the legislative (parliament), executive (cabinet) and judiciary (courts of law) organs of

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Government, Zambia prides itself on a robust political regulatory framework. The parliament, headed by the Speaker of the National Assembly, comprises 150 elected members and up to eight members nominated by the president. The Supreme Court is the highest court of appeal headed by the Chief Justice. Both the president, who must belong to a registered political party, and members of parliament are elected by the people and the president appoints, from within elected and nominated members of parliament, the cabinet ministers. Ceremonies Although Zambia has a small population of less than 14-million people, the country is incredibly diverse. Its people make up more than 70 different ethnic groups most bantu-speaking with major languages including Nyanja, Chewa, Bemba, Tonga, Tumbuka, Lunda, Luvale, Kaonde, Nkoya and Lozi. There are in excess of 20 annual traditional ceremonies across the country, so there is never a shortage of rich cultural heritage to immerse oneself in, and people are open and willing to talk about their customs, history, rituals, material and spiritual culture. These traditional ceremonies provide an interesting and valuable insight into local life and beliefs; and are well worth attending.

One such ceremony is the Ikubi Lya Longa Ceremony, held by the Sala people to celebrate the strength of the Sala people in conquering other tribes, and their good harvest of maize, sorghum and groundnuts, for which they are well known. During the ceremony, Chief Shakumbila’s subjects elaborate on how the forefathers used to carry out agricultural activities and hunt for survival, and the story of the matriarch of the tribe, Loongo, and her bravery and pursuits are re-enacted to a wide audience. Media Freedom of speech is guaranteed in the constitution, and state-run radio and television stations operate alongside private counterparts. There are five main newspapers in Zambia – four daily newspapers and the Sunday Times of Zambia. The national state broadcaster is the Zambia National Broadcasting Corporation, with private broadcaster Muvi TV providing informative features and bulletins daily. There are an abundance of radio stations throughout the country, with a rising number of community radio stations spreading information on agriculture and local affairs to rural people. Telecommunications Zambia has access to the west coast Sat-3 cable to Europe via a fibre link with Namibia, which in turn links with the South African

fibre network, reaching Cape Town. Currently three companies, the Zambia Electricity Supply Corporation (ZESCO), the Copperbelt Energy Corporation (CEC) and the Zambia Telecommunications Company (ZAMTEL), are licensed to operate optic fibre networks. There are a number of mobile telephone services offering a service throughout the country, including Airtel Zambia, MTN and Cell-Z - the mobile segment of the national network ZAMTEL. As of June 2010, there are in excess of 127,500 internet users in Zambia - roughly 6% of the population and great strides are being made to extend internet connectivity to rural areas. Banking Zambia’s dynamic banking industry consists of the Bank of Zambia with 19 commercial banks - 16 of which are foreign-owned, two are owned by local private investors and one is jointly-owned by the Zambian and Indian government. The Bank of Zambia is a leading policy formulator and the fiscal agent of the Government. The Bank regulates and supervises the banks and financial services registered under the Banking and Financial Services Act of 2000 to ensure a sound financial system. Non-bank financial institutions comprise of eight leasing companies, four building societies, one development bank, one savings and credit bank, one development

finance institution, 57 bureaux de change, one credit reference bureau and 35 microfinance institutions. The capital market is regulated by the Lusaka Stock Exchange (LuSE). Transport and Logistics Zambia’s major rail line links Zambia with Tanzania, jointly owned by the Zambian and Tanzanian governments and run by TanzaniaZambia Railway Authority (TAZARA). Plans are underway to ramp up its potential and it remains the dominant mode of transportation - over 83.4% - for goods on local and international routes. The Chipata-Mchinji Railway is under construction and will link Zambia with Malawi and Mozambique. Zambia has two international airports in Lusaka and Livingstone, and there are more than 130 airfields, one third of which are Government-owned while the rest are private. The smaller airports include Ndola on the Copperbelt province and Mfuwe in the Luangwa National Park. Road Development: truly land linked Growth in the construction and transport sectors is expected to greatly benefit from the government’s pioneering “Link 8,000” road infrastructure project, currently underway. The project, also known as the Accelerated National Roads Construction Programme, was initiated by the Zambian Government to accelerate road construction

and boost development and trade across the country. The project will create 24,000 jobs especially among the youth, who make up more than 50% of Zambia’s population, and transform Zambia into a truly landlinked country. A total of 8,201 kilometres will be implemented over a period of five years at an estimated cost of K28.4-trillion. A Project Implementation Team has been established within the Road Development Agency to manage the Link Zambia Project, headed by a project manager who will report to the Road Sector Management Team comprising all Road sector Agencies, Ministry of Transport, Works, Supply and Communications and Ministry of Local Government and Housing. Healthcare Healthcare in Zambia is free, with the national healthcare provider based at the University Training Hospital UTH in Lusaka. Private hospitals and clinics in Lusaka have earned a reputation as providers of goodquality healthcare, covering basic medical care to emergency rescue. Flying doctor services cover remote areas and provide immediate care and transport for urgent cases. Zambia has drastically reduced its HIV rate to around 13% and is taking positive strides towards reducing high mortality rates among mothers giving birth, as well

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as cervical cancer rates by introducing a national vaccination programme. Education With three public universities offering a wide range of subjects and specialist areas, Zambia prides itself as one of the first countries in Africa to open its own national University. Zambiaâ&#x20AC;&#x2122;s first University, University of Zambia (UNZA), opened in 1966, when the first 312 students were enrolled. It was with great ceremony that the University was formally opened by the then President Kenneth Kaunda. In his opening address, the President said that while education can be a great benefit to the population, it can also be a curse if granted only to the elite, and he emphasised that everyone should strive to get a better education. Funds were raised by Britain and the University Appeal Fund, as well as by hardworking individuals, both rich and poor from across the country, who donated to

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the project. The University was designed by architect Anthony Chitty in the then modern style of the 1960s. The campus sits in 240 hectares of landscaped gardens - in the past described as Lusakaâ&#x20AC;&#x2122;s best attempt of a public park. The grounds are peaceful and green, and the library is a public resource centre. There are currently three public Universities in the country, the others being the Copperbelt University and the Mulungushi University. In addition there are four private Universities including Cavendish University, the Zambia Open University, the University of Lusaka, the Catholic University and the Northrise University. Energy Zambia also offers abundant investment opportunities for hydro-electric power generation, supply and distribution with over 1,890MW of hydroelectric generating capacity, and proven coal reserves exceed 30 million tonnes. Hydro-electricity is mainly supplied and distributed by the Zambia

Electricity Supply Corporation (ZESCO), with an expanding network to boost energy provision nationwide. Water Zambia is endowed with the most abundant surface and ground water resources among the southern African countries, holding about 45% of the water supplies of the total water resources of southern Africa. Zambia has potential hydropower capacity of about 6,000 MW. The mean annual run off of the Zambezi Basin alone is 100 billion cubic metres while 60 billion cubic metres is stored in river lakes, streams and wetlands. The government is committed to ensuring that catchment areas and wetland areas remain protected sources of clean water and through strategic partnerships with the private sector, the Zambezi River Basin E-Flows Programme has been implemented covering Zambia, Zimbabwe, Mozambique and the Zambian Wetlands Programme. The programme aims to restore the natural flow of the rivers in the wake of dam

constructions along the main waterway for the benefit of the environment and the people. The partnership includes the National Heritage and Conservation Commission, the Zambezi River Authority, the Ministry of Energy and Water Development and Agriculture and Fisheries, the Zambia Electricity Supply Corporation, the University of Zambia and WWF Netherlands, among others. Industry Zambia hosts a well-developed industrial sector. Employing only 6% of the work force, the country’s industry sector contributes roughly 30% of GDP. Major industry in Zambia comprises of copper mining and processing, construction, foodstuffs, beverages, chemicals, textiles, fertilizer and horticulture. The country’s industrial production growth rate is strong at about 8.8%. Major export commodities include copper and cobalt at 64%, electricity, tobacco, cut flowers, and cotton. Zambia’s largest export partner is China, followed by

Switzerland, South Africa, the Democratic Republic of Congo and South Korea. Iron and steel For many years the iron and steel sector in Zambia remained undeveloped, due to the dependence on extraction and export of copper since independence. Only a small number of foundries supplying cast iron products existed - concentrated mostly in the Copperbelt Province. However, in the past seven years, this sector in Zambia has exhibited remarkable progress and development due to the rapidly growing construction and mining industries both in the domestic and regional markets, resulting in increased demand for various steel products. Many local and foreign investors have set up their manufacturing bases of steel products, utilising metal scrap as raw material. The recent development of the steel sector in Zambia has been remarkable, and there are many opportunities for more investment to catch sharply increasing

demands in both the Zambian and the regional markets. Zambia is now working towards integration along the long production supply chain of the iron and steel sector and the Government of Zambia has enacted policies to promote domestic value addition in the manufacturing sector, particularly of the iron and steel sector. The country’s “Industry Strategy for Engineering Products: the Hub of Manufacturing of Engineering Products in the Region” formulated in April 2012, selected the iron and steel sector as a target sector for its further development. Manufacturing The manufacturing sector in Zambia accounts for about 11% of the country’s Gross Domestic Product (GDP) and has been growing at an average annual growth rate of about 3%. The sector is of vital importance in relation to the country’s macroeconomic strategy for encouraging broad-based economic growth and to this end, the government has established

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Multi-Facility Economic Zones (MFEZs) and Industrial Parks for both export orientated and domestic orientated industries, with the necessary support infrastructure installed. Sector-specific investment incentives have driven growth in the sector, led by agro-processing, food and beverages, textiles, and leather subsectors. Secondary processing of metals such as smelting and refining of copper has led to the manufacturing of metal products and fertilizers, chemicals, explosives and construction materials such as cement are also produced. The manufacturing activities in the country are undertaken by the private sector with government playing a proactive role, particularly in promoting small and medium enterprises in rural and urban areas to enhance labour-intensive light manufacturing activities. The sector has attracted significant investment in recent years with manufacturing absorbing much of the output from other sectors such as agriculture, and supplying inputs to the mining and construction sectors. Manufactured goods contribute an average of 25% to the countryâ&#x20AC;&#x2122;s total exports, the main products

being engineering products, processed and refined foods, chemical and pharmaceutical products, scrap metal and leather products. Leather The country has constant supply of byproducts of the livestock industry in the form of hides and skins, for processing into finished leather products such as bags, footwear and leather garments. While most of the hides and skins come from cattle, there is a growing supply of crocodile skins for the leather products industry and Zambian leather products also qualify to enter the United States market under the USA - Africa Growth Opportunity Act (AGOA). Mineral Processing The secondary processing of minerals is gaining momentum with government incentives supporting new businesses that process copper rather than exporting raw copper. The manufacture of copper wire and other copper products, such as copper plate and tubing, and increased copper rod and cables manufacturing activities already account for a significant proportion of Zambiaâ&#x20AC;&#x2122;s non-traditional exports.

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Engineering and Metal Works Engineering products have a ready local market from the mines for the supply of mining equipment to construction companies among other industries. The manufacture of engineering products includes metal items such as window frames, doors and roofing materials, as well as nuts and bolts, light engineering products such as cable carbon brushes, switch gears, pipes and rail sleepers. Zambia imports all major spare parts required for machinery - and local manufacture of spare parts for various industrial machines is being stimulated and

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encouraged to increase the country’s selfsufficiency. Copper Zambia is the world’s fourth largest producer of copper, with 6% of the world’s known copper reserves, and the economy has continued to grow due to rising copper output and prices. Copper and cobalt, as the country’s traditional exports, account for well over 70% of export earnings which also include more modest amounts of gold and gemstones such as opal and emeralds, – the country produces over 20% of the world’s emeralds - aquamarine, topaz, opal, agate and amethyst.

Copper is the driver of the economy, and has spawned community development initiatives and economic growth since privatisation in the 1980s. Today, Zambia is a thriving economy where an increasing middleclass can enjoy the benefits of world-class shopping centres, eateries and more, driven by positive growth. Zambia’s First Emerald Summit Kagem Mining operates the world’s single largest emerald mine in partnership with the Zambian government. In 2013, Zambia staged a landmark auction of local emeralds, placing Lusaka on the elite global circuit for gemstone trading. The auction was switched

to Zambia from its originally intended venue in the leading gemstone trading centre of Jaipur, at the request of the Zambian Ministry of Mines, Energy and Water Development. The high-level two day event attracted the world’s leading gemstone industry specialists, local industry stakeholders, international gemstone and policy experts, and representatives of the Government of the Republic of Zambia. With 17.3 million carats of emerald and beryl extracted from the Kagem Mine in Zambia placed on offer, 6.3 million carats were sold, generating auction revenues of US$15.2-million. Gemfields plc, which owns 75% of Kagem with the Government of the

Republic of Zambia owning the remaining 25%, sponsored the event which presented an opportunity for industry outsiders to better understand the emerald sector, and explore how the Zambian emerald sector might best be developed into a world leader whilst ensuring that the relevant revenues and profits accrue within Zambia. After being rescued from bankruptcy in 2008 by Gemfields, Kagem has been transformed from a debt-ridden loss into a thriving enterprise that now produces approximately 20% of the world’s global rough emerald supply. Based in Lufwanyama, it employs 672 staff and contractors in Zambia, and

has now embarked on a new phase in its development to boost production. Worldwide production of emeralds is estimated at US$500-million (ZMW2.6billion) per year, of which Zambia accounts for around one third – or US$167-million (ZMW860-million). Since Kagem’s first auction in Jaipur when its emeralds fetched an average of US$0.31 per carat, the company has seen prices raise three-fold, achieving US$1.12 per carat in November 2011 for the lower-grade stones that are typically sold at the Indian sales. The three previous Jaipur auctions netted US$28.1-million, repatriated back to Zambia.

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Five Decades, Five Leaders: Zambia At 50 Named after the mighty Zambezi River, which the Luvale people called Yambezi meaning ‘God’s river’, the name Zambia was a suggestion from late politician Simon Kapwepwe. Leading up to 1964, the region made a peaceful transition into independence as the republic called Zambia - a feature that has been part of the country for the past five decades. Dr Kenneth Kaunda (1964-1991) Kaunda became the first President of Zambia and remained in power for the next 27 years. As a founding father, Kaunda is credited with freeing Zambians from colonial rule and laying the foundation for the country. Socially, the UNIP government was characterised by a morally-considerate society that policed public behaviour regarding dressing, drinking and morality. Even ascension to a higher financial class had to be tacitly approved by UNIP which policed the populace through institutions like SITET. The UNIP policy of humanism was inculcated into citizens through Humanism Week and Humanism Day. Despite enjoying a good economic start, UNIP was later beset by a myriad of problems both internally and externally. The country reverted to a multiparty state which led to full elections in October 1991, with UNIP being resoundingly defeated by the late Frederick Chiluba and the Movement for Multiparty Democracy (MMD).

Dr Kenneth Kaunda

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Frederick Chiluba (1991-2002) Trade unionist turned politician, Frederick Chiluba can be attributed with ushering in a new era that was more successful politically than economically. The Chiluba government’s privatisation of companies, especially the mines, unfortunately led to mass job loss. However, during the Chiluba regime, many Zambians were empowered with houses. This inspired many to own properties and businesses, including the rapid bloom of the informal sector. However, by the mid 1990s, Chiluba’s government battled to control the economy. The Copper prices suffered a further decline and little success was found in efforts to reform the inherited civil service. In 1996, Chiluba was re-elected for a second term but began to lose his government’s early reputation for serious commitment to democracy. After an unsuccessful attempt to amend the constitution to allow for a third term, Chiluba was forced to step down after his tenure was complete.

Frederick Chiluba

Levy Mwanawasa

Rupiah Banda

Levy Mwanawasa (2002-2008) In 2001, Levy Mwanawasa became the new MMD leader and was elected as Zambiaâ&#x20AC;&#x2122;s third president. He set a strong precedent during his early years as president and supported an investigation into alleged charges of corruption and misappropriation of funds in government. However, despite the anti-corruption fight, the country still suffered from high unemployment, a rapid population growth rate, and a tragic HIV/AIDS pandemic. Mwanawasa was still determined to deal with these issues after he was elected to a second, five-year term in September 2006, but sadly he passed away in office. Mwanawasaâ&#x20AC;&#x2122;s short-lived tenure of office is credited with campaigns to reduce corruption and increase the standard of living for Zambians.

Rupiah Banda (2008-2011) Serving as acting President before being elected President in 2008, Rupiah Banda ruled for only three years before being defeated by Patriotic Front party leader Michael Chilufya Sata. Banda embarked on several developmental projects, including the construction of roads. After 20 years with MMD at the helm of government, Banda was the last party republican president after his defeat to Michael Chilufya Sata of the Patriotic Front. Michael Chilufya Sata (2011) After three attempts at presidency, Social Democrat Michael Chilufya Sata became the fifth President of Zambia on 23 September 2011. His announcement of a socialistbased government was similar to the UNIP government.

Michael Chilufya Sata

Sata promised to fight corruption and improve the welfare of Zambians. Shortly after attaining office, he lived up to this promise when he refused to remove street vendors from the streets. After 50 years of independence and under all five governments who have ruled Zambia, the country has been peaceful and welcoming, with an enviable reputation.

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The History of Zambia On 24 October 1964, the British colony of Northern Rhodesia won its independence. However, the battle for an independent Zambia had begun years before the day of celebration. In particular, leaders such as Henry Nkumbula, Simon Kapwepwe, and Kenneth Kaunda fought against the minority rule of the Central African Federation, a conglomerate of Northern and Southern Rhodesia and Nyasaland (Malawi), which was constituted in 1953.

Kaunda dances with the Princess Royal at the Independence state ball in Lusaka, 24 October 1964.

Kenneth Kaunda being raised in celebration after elections. September 1964.

Henry Tayali, 31 year old Zambian artist shows some of his work to the Minister of State in the office of the Prime Minister Mr. Arnold Simuchimba and the West Germany ambassador to Zambia and his wife during Henryâ&#x20AC;&#x2122;s Art Exhibition in Mulungushi Hall. (1974 apprx.)

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The Central African Federation had its capital in Salisbury, where the white minority population controlled much of the politics and economics of the whole region. In an era of decolonisation and the beginning of majority rule throughout much of Africa, agitation for the same in Northern Rhodesia became stronger. In 1962, elections were held that gave leaders from the African National Congress (ANC) and the United National Independence Party (UNIP), the two most prominent majority parties in Northern Rhodesia, the majority of seats in the legislature. Immediate priorities included the dissolution of the Federation and independent selfgovernment. The dissolution of the Federation was realised in 1963, followed by independence in October 1964, with Kenneth Kaunda elected as the first prime minister, and then president, of Zambia. At the time of independence, Zambia possessed great mineral wealth and a welldeveloped mining sector, along with a strong international economy that ensured the minerals extracted would be sold at a high price. Yet there were many challenges in the First Republic, including the correction of the imbalance in services and infrastructure to benefit the entire population (rather than just colonial officials or the mines), a reliance

Kaunda and Nyerere looking on as the giant rail laying machine lowers yet another length of rail into Zambia at Tuduma, Nakonde for the building of the TAZARA railway. (n.d., between 1970 and 1974)

on foreign expertise and capital, and an increasingly volatile regional situation. In particular, the newly fledged Zambian government recognised the need for economic independence from Southern Rhodesia, with which it shared key infrastructure through the legacy of the Central African Federation. The Central African Power Corporation, Central African Railways, and Rhodesia Railways, among many other shared infrastructures, placed Zambia in a position of reliance on the white minority government in Salisbury, which was increasingly agitating for its own right to selfgovernment from the British. The agitation in Southern Rhodesia manifested itself in a Unilateral Declaration of Independence in November 1965 by the white minority government, immediately throwing not just Southern Rhodesia, but also Zambia, into a state of social, political, and economic upheaval. The international community, and in particular Great Britain, pressured Zambia to participate in sanctions against Rhodesia, yet to do so would completely collapse the Zambian economy. In 1965, Rhodesia provided 48.8 percent of Zambian imports, and over 90 percent of all imports were transported via Rhodesia on

Rhodesian Railways. Hydroelectric power, via the Kariba Dam scheme that both states shared, also created a further reliance on Zambiaâ&#x20AC;&#x2122;s southern neighbour. The need for economic and infrastructural independence was clear, but the way for Zambia to realise its goals was not. Great Britain seemed an obvious first choice for development assistance as the former colonial power of both Northern and Southern Rhodesia. However, the British were more concerned with contingency planning for Rhodesian UDI than genuinely taking into account the development needs of an independent Zambia. Bodies such as the World Bank and western countries such as the United States, Canada, and Scandinavian nations provided technical assistance and support. However, major infrastructural assistance was difficult to obtain. In the context of the Cold War, choosing development partners was a risky business. Yet the Zambian government recognised that it did not have to choose between East and West â&#x20AC;&#x201C; there was a middle way. The Non-Alignment Movement provided countries of the developing world an option for political and economic positioning that

Independence Day Celebrations, 24 October 1964.

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President Kaunda was the first to touch the Tazara rail entering Zambia followed by President Nyerere. From the right are Mrs. Nyerere, Mrs. Kaunda, President Kaunda and the Chinese Ambassador to Zambia Li Yao Wen. (n.d between 1970 and 1974)

Agriculture Show, Lusaka. (n.d.)

was neither capitalist nor communist. As a strong proponent of non-alignment, Kaunda partnered with leaders such as Josef Broz Tito of Yugoslavia to assist with Zambia’s

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development, and Yugoslavia was a key partner in building roads, bridges, alternative power schemes, and other infrastructural projects throughout the country.

As a non-aligned leader, Kaunda also turned equally towards both the East and West for assistance, a controversial position, but one that helped to ensure development. The most famous example of this was the building of the TAZARA railway, which was completed by the People’s Republic of China for Zambia and Tanzania. The new railway was intended to be an alternative to Rhodesia Railways, allowing Zambia a peaceful route for its imports and exports through the port at Dar es Salaam. The railway’s construction began in 1970, and was completed in 1975. By the 1970s, conflict had heated up throughout the region, not just in Rhodesia, but also in Angola, Mozambique, and in agitation against apartheid control of South Africa and South-West Africa. Zambia was a key leader in the Front Line States, which was an organisation created to achieve majority rule throughout Southern Africa. Zambia was host to many opposition political parties, including Nambia’s SWAPO, South Africa’s ANC, and competing parties such as Zimbabwe’s ZAPU and ZANU. With this, Zambia faced an overflow of violence and a flood of refugees, which greatly strained the social, political, and economic order. The influence and effects of the regional situation in the first three decades

Children born on 24 October 1964 dressed in full array march passed during the 10th Independence celebrations. (1974)

of Zambiaâ&#x20AC;&#x2122;s history cannot be overemphasised. However, there were also many domestic issues, both political and economic. In 1972, Kaunda declared Zambia a one-party state, reacting to both international political trends as well as political party unrest in Zambia. The one-party state, with its new constitution, ushered in the Second Republic of Zambia, which also saw a greater state control of the economy, including the mines, as well as many manufacturing enterprises and other initiatives. A state controlled economy meant that when the global economy collapsed in the mid-1970s, it was the Zambian government that was singularly tasked with keeping the domestic economy afloat. As copper prices plummeted, the Zambian economy plummeted as well, as the goal of economic diversification had not yet become a reality. By the 1980s, a decade of economic decline, social upheaval from regional violence, and increasing agitation against the UNIP government led to a series of strikes by union leaders and food strikes by the general public. It was clear that the Zambian people were ready for change and Kaunda granted that change in the form of a move back towards multi-party democracy. The first multi-party election was held in 1991, with former union leader and the leader of the Movement for Multiparty Democracy (MMD) Frederick Chiluba winning 76% of the vote. With a new constitution abolishing one-party rule, the Third Republic of Zambia had begun. Major changes took place in the 1990s, particularly in the liberalisation of the Zambian economy, culminating in the privatisation of the mines by 2001. As Zambia moved into the 21st century, the global economy grew, bringing the

President Kaunda giving a huge kiss to the Mozambiqan leader President Samora Machel on his arrival at Lusaka International Airport for the crucial talks on the Southern Africa issue at State House. 26 September 1976

Zambian economy along with it. The growing economy along with a dynamic political structure and new partners such as India and China make the potential for the future of Zambia bright. However, the country still faces challenges, particularly in its economic imbalances that are still much dictated by the mining sector. Through the political and

President Titoâ&#x20AC;&#x2122;s visit to Zambia.

economic history of Zambia, it is clear not only where the country has been and how far it has come, but where it might go from here.

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Tourism and UNWTO Zambia and Zimbabwe were jointly awarded the opportunity to host the annual conference for the United Nations World Tourism Organisation (UNWTO) for 2013 - the body responsible for promoting responsible and sustainable tourism globally.

The vast potential in the tourism sector in Zambia, with its natural beauty including the Victoria Falls - one of the most renowned Seven Natural Wonders of the World – as well as the wealth of wildlife, has yet to be fully exploited. This conference provided an opportunity to showcase what Zambia has to offer to the world. With 19 national parks, 34 game management areas and a total of 65,000 km² set aside for conservation, the country has stunning landscapes and an abundance of wildlife to enjoy. Zambia also has one of the largest man-made lakes in the world – Kariba Dam, as well as the Kalambo Falls - one of the deepest waterfalls in the world. As well as providing a showcase to highlight Zambia’s unparalleled natural beauty, the conference attracted leading tourism experts who focused on promoting tourism as a driver

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of economic growth in Zambia, providing leadership, knowledge and support to the sector. With over 400 members in 155 countries, the UNWTO generates market knowledge, promoting competitive and sustainable tourism policies and advising governments on how to make tourism an effective tool for development. Providing assistance through projects in over 100 countries worldwide, the initiative encourages countries to adopt the Global Code of Ethics for Tourism and to empower local communities through socially and environmentally-aware tourism. Plans to boost tourism in the tourist capital of Zambia, Livingstone, are already underway, with Kenya Airways launching flights to Livingstone as part of a move to increase its footprint in the southern African

region. The flight promotes intra-regional packaging of tourism products and services in the COMESA region, which extends to the SADC community. Eco-tourism Zambia’s pioneering eco-tourism industry can be highlighted as an area where many opportunities exist to enhance the country’s already legendary reputation for the African walking safari, the Victoria Falls, the wild Zambezi River, the huge water resources, birds and abundant wildlife. With a large number of historical and heritage sites across the country, there are tremendous opportunities to build on Community Based Tourism, which can generate benefits for the wider rural community and sustain partnerships which contribute to stronger business ventures.

Focus on Livingstone Known as the greatest curtain of water on earth, with 550 million litres of water crashing over the 100-metre edge of the Victoria Falls every minute at peak season, this World Heritage Site is a breath-taking vision. Nothing can prepare you for the stunning sight of the waterfall, with the spray rising from the crashing water visible for more than 30 kilometres away. Thrown into the basalt rock chasm of the 1.7 kilometre-long and 1708 metre-wide Batoka Gorge, the water travels down the gorges – of which there are currently six major ones with more forming – including the boiling pot. The waterfall is located on a flat basalt plateau, with the Zambezi basin above the falls. The rainy season is from late November to early April, with the annual flood season from February to May, peaks

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in March or April – which is the worst time to view the falls due to intense mist that obscures the view. During the day a rainbow can be seen through the spray, and a lunar rainbow (moon-bow) is possible during the full moon. The Victoria Falls On 16th November 1855, the Scottish explorer David Livingstone is believed to have been the first European to set eyes on what is today known as the Victoria Falls or Mosi-oa-Tunya, meaning “the smoke that thunders” in the language of the locals. He is said to have peered into the chasm of the Batoka Gorge beneath the thundering spray of the falls from Livingstone Island, perched on the lip of the falls. He wrote in his diary that he was taken to an island situated in the

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middle of the river, on the edge of the lip over which the water rolls, where he saw the most wonderful sight he had witnessed in Africa. “Only angels in their flight had looked upon scenes so lovely”, said Livingstone, and he promptly named his discovery in honour of his reigning monarch, Queen Victoria. The name Victoria Falls also applies to the town and National Park on the Zimbabwean side of the waterfall. The two islands which can be seen even at full flow are Livingstone Island near the middle and Boaruka Island or Cataract Island on the western side. From Zambia (east) to Zimbabwe (west), other islands that can be seen during lower water levels are the Eastern Cataract, Rainbow Falls (the highest), Horseshoe Falls, the Armchair Falls

and Main Falls. Visits to Livingstone Island are possible only when water levels allow between June and February. Destination Livingstone Other explorers before Livingstone are said to have noted the existence of the falls. But it was after his “discovery” during his journey to explore the route from the upper Zambezi to the mouth of the river in 1852 that other explorers travelled to the area - drawn by tales of its beauty and mysticism, described as a rare piece of paradise on earth. By the end of the 19th century, missionaries and traders had trickled into the area and settled at Old Drift, 10 kilometres upstream of the waterfalls – an area today marked by a cemetery in the Mosi-

oa-Tunya National Park. But the area was plagued by mosquitoes and when in 1905 the Victoria Falls Bridge was commissioned by Cecil Rhodes across the Zambezi, they moved to an area uphill aptly named Constitution Hill. Driven by the quest for imperial rule north of the Zambezi River, Cecil Rhodes and the British South Africa Company penetrated deeper into the area to explore and exploit timber, ivory, animals and minerals. Rhodes’ vision of a CapeCairo railway saw the construction of the Victoria Falls Hotel to accommodate travellers on the Zimbabwean side of the waterfall and the landmark Victoria Falls Bridge. Originally built from wood and iron, the building was replaced with a grand brick building in 1914 and remains

an elegant example of Edwardian architecture today, with manicured lawns, fine views and preserved artefacts such as the trolleys which were pushed by servants to view the magnificent falls. From 1905, the new railway provided a safe passage for Europeans from the Cape or South Africa to the Belgian Congo via the increasingly popular tourist town of Victoria Falls. In 1911, Livingstone became the capital of the Northern Rhodesia colony, and when in 1935 Lusaka took over as the administrative centre of Zambia, Livingstone had to find a new role for itself. By the time of Zambia’s Independence in the 1960s, it had

carved out a niche for itself as the tourist capital of Zambia, and a considerable reputation as a tourism hub worldwide. Today’s Livingstone Today, Livingstone town, 10km north of the mighty Victoria Falls, has emerged out of its slumber to become a lively place where the colonial past is infused with contemporary Zambian culture. It still has some charming public buildings with wide steps, columned entrances, white façade and wooden verandahs. Edwardian and Cape Dutch architecture can be found exhibited in many buildings, particularly churches and down the narrow streets. The business district lies on the town’s principle thoroughfare, Mosi-oa-Tunya road.

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Investing in Zambiaâ&#x20AC;&#x2122;s Economy Privatisation of government-owned copper mines in the 1990s relieved the government from covering losses generated by the industry and greatly increased copper mining output and profitability which has boosted economic growth.

Zambiaâ&#x20AC;&#x2122;s economy extended its growth momentum in 2012, driven by expansion in agriculture, construction, manufacturing, transport and finance. According to African Economic Outlook 2013, economic prospects for the future appear bright, with copper mining expected to rebound in 2013, and projected to reach 1.5 million tonnes by 2015. This is largely due to investment in new mines and the expansion of capacity at existing plants. Robust international copper prices are expected to provide additional stimulus to mining.

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Copper output and foreign investment has increased steadily in the last decade, and record-high copper prices and a bumper maize crop in 2010 helped Zambia rebound quickly from the world economic slowdown that began in 2008. Sustained macroeconomic objectives remain a government priority, with increased productive employment and maintaining a stable macroeconomic environment through boosting real GDP growth, reducing inflation and maintaining international reserves of at least four months of import cover. Gross Domestic Product Growth in real GDP accelerated to 7.3% in 2012 from 6.8% recorded in 2011 while inflation declined to an annual average of 6.5% in 2012 from 8.7% in 2011. In the next two years, growth is expected to remain strong and inflation low.

The country’s economic and governance landscape is improving vastly, with the country moving up two places on the Mo Ibrahim Index of African Governance in 2012 and ranking 94th out of 185 countries in the latest World Bank report for Doing Business. Infrastructure development and improvements in the business markets mean that growth in other sectors is expected to remain equally robust, with strong expansion in transport and energy infrastructure and a boost in the services sector from rising urban incomes and improvements in the regulatory environment further strengthening Zambia’s medium-term growth. Foreign Direct Investment From 2007, FDI has been steady and strong, rising from US$1,323.9-million in 2007 to US $1,729.3-million in 2010, with

a slight dip in 2011 due to elections; but expected by the Central Bank to bounce back to within 2010 figures in the next few years. Fiscal policy The Government’s fiscal policy is focused on achieving a domestic budget surplus, through the continued adherence to a cash budget, improved revenue collection and strict control of expenditures. Other fiscal policy objectives focus on reducing public debt so as to increase liquidity available to the private sector for investment and increasing social sector expenditures in order to alleviate poverty. The country has made significant strides to improve the ease of doing business and hosted a successful International Investment Forum in 2012 in Livingstone which has paved the way for boosted investment interest.

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Currency Rebasing The currency rebasing exercise conducted at the start of 2013 has been incredibly successful. By the end of January the Bank of Zambia had already withdrawn a total of K2, 535-billion of the old currency representing a withdrawal rate of 66% since the introduction of the new currency on 1 January 2013. Evidenced by public acceptance and widespread implementation of the dual pricing requirement in most environments particularly, the change to the rebased notes has been well received and the Bank continues monitoring the progress of the withdrawal. Market Access Zambia is a member of the Southern African Development Conference (SADC) with a population of 527 million and GDP of US$624-billion per year, providing ample market access to the region. The country is also a member of the Common Market for Eastern and Southern Africa (COMESA)

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with a population of 406 million and GDP of US$448-billion per year. Ease of doing business Zambia ranks within the top 10 economies in sub-Saharan Africa for ease of doing business, measuring the regulatory environment conducive to starting and operating a local firm. The index averages the countryâ&#x20AC;&#x2122;s percentile rankings on 10 topics, benchmarked to June 2012. Investment incentives Zambia has been praised as one of the only Southern African countries with the right mixture of stable socio-political climate and positive economic growth direction. The country is an ideal destination for companies who seek reasonable returns on their investment for net value addition to the Zambian economy. The peaceful, positive-minded and literate Zambian people are keen business partners and the country boasts a thriving private sector. The country

has investment guarantees against state nationalisation, progressive banking, legal and insurance services of international standards and a stock exchange market, free repatriation of profits and dividends, simplified procedures of mineral exports, favourable tax incentives and of course, a good tropical climate. The Zambian Government welcomes investors across sectors and the laws relating to investment have provided for incentives aimed specifically at increased levels of investment and international trade, as well as increased domestic economic growth. Incentives include abolition of controls on prices, interest rates, foreign exchange rates, free repatriation of debt repayments and 100% repatriation of net profits. Economic Diversification The governmentâ&#x20AC;&#x2122;s macroeconomic objectives continue to include diversification, while increasing productive

employment and maintaining a stable macroeconomic environment. Measures have been put in place to diversify the economy from the traditional copper and cobalt production to non-traditional production and exports, which trebled their value increasing from US$210-million in 2000 to US$1,245-million in December 2011. Diversification includes a strong emphasis on agriculture, as although the sector employs more than half of the total labour force, only 15% of Zambia’s arable land is under cultivation. This potential has seen the government encourage investment in commercial farming and to this effect it has established farm blocks to facilitate further investment in agriculture. Zambian International Investment Forum 2013 Investors from all over the globe are expected to gather at the Zambian

International Investment Forum (ZIIF). With expectations largely met in Livingstone in 2012, the Forum is intended to attract investment and put Zambia on the map as a country where major opportunity exists in every sector. This year, the theme, “Harnessing Tourism Opportunities for Wealth and Job Creation” is expected to attract over 500 potential global investors, organised by the Zambia Development Agency (ZDA) together with the Ministry of Commerce Trade and Industry (MCTI), Zambia’s principal Government body responsible for administering national policy for private sector development. Attended by high ranking officials, the forum will provide first-class networking opportunities for private and public sector investment and a platform to showcase growth in sectors such as mining, agriculture, manufacturing, infrastructure development and tourism.

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Development in Zambia Zambia is currently experiencing a boom in development with a visible increase in new projects, including national infrastructure and tourism developments. These are being funded by both the National Pension Scheme Fund as well as international investors. Not only do these developments benefit Zambian citizens, but further fruits will be growth in industries and economy which attracts further investments.

Zambiaâ&#x20AC;&#x2122;s massive recent development began with mining but today is noted in its strong agriculture sector, tourism of the iconic Victoria Falls and world-class national parks, as well as the overall encouraging business climate for foreign investment. Zambia also hosts the Common Market of East and Southern Africa (COMESA) - the largest economic regional community in Africa. The Zambian government is targeting tourism to reduce its dependence on copper. The country shares the Victoria Falls with neighbouring Zimbabwe and has 10 national parks. Tourism in Zambia is set to grow with tourist arrivals growing by 6.5% in 2013. Hotel development Africa has the worldâ&#x20AC;&#x2122;s fastest growth in hotel development, with investors and operators

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tapping into a growing middle class. As the continent’s second biggest copper producer, Zambia is part of this opportune market. The state pension fund is financing a US$98-million urban regeneration project in Lusaka, which will include a 148-room hotel operated by hotel chain Hilton. The project is scheduled for a mid-2015 completion and aims to renew the central business district. The hope is that it will positively spur on the property industry. The development includes a shopping centre, office block and the Hilton Garden Inn – Hilton’s first hotel in Lusaka. Other hotel operators establishing a presence in Zambia include Radisson Hotels International Inc, InterContinental Hotels Group Plc. and Marriott International Inc. In April 2014, Marriot paid US$200-million for South Africa’s Protea Hospitality Corp, which has seven hotels in Zambia. Lusaka Lusaka has recently become a boom town with new buildings rising all over the city. Chain stores and shopping malls are springing up all over the sprawling suburbs. The optimism filling the streets is seen as the result of economic liberalisation. The rest of the country perceives Lusaka as a glittering city and draws many from all corners in search of jobs and a better life. A sign of healthy development is in the amalgamation of differing nationalities. The atmosphere stemming from this is one of a bustling economic centre involving political and cultural activities. The city lies at the junction of the main highways to the north, east, south and west. There are air links to most of the major tourist destinations in Zambia from Lusaka International Airport. Mall developments: Arcades Shopping Centre Arcades Shopping Centre opened to the public in 2003 and is Zambia’s own premier shopping centre. It was created with the needs of the Zambian shopper in mind, while providing an international feel. Arcades is the first and currently the only shopping centre with five spacious state-of-the-art cinema halls. It also houses 60 stores and a 100-room hotel to cater for accommodation and

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conference needs. Anchor stores include Mica Paint and Hardware Megastore, Spar Supermarket, Rhapsody’s, and Lusaka Royal Casino. Manda Hill The revamped Manda Hill Mall is a worldclass mall in the heart of Zambia – Lusaka’s first official mall. With numerous stunning new local and international stores opening at Manda Hill Mall, it meets all retail leisure needs. From top-class restaurants, to jewellery stores, fashion, electronics and more, Manda Hill Mall offers the ideal shopping experience. Millennium Park Mall Ndola Under construction since 2009, the Millennium Park Mall development in Ndola aims for 2015 completion and is a potential source for investment and funding. Levy Junction Levy Junction will be Zambia’s biggest mall with two office blocks and a 5-star hotel.

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National Heroes Stadium The newly constructed Heroes National Stadium, the countryâ&#x20AC;&#x2122;s largest, has boosted credentials to host the 2019 African Cup of Nations. The 60,000-seater in Lusaka was financed by a Chinese loan. Zambia already has a brand new arena located in the Copperbelt Province, with plans underway to construct a third stadium in the tourist capital of Livingstone. The government is proud to develop the country through the private sector using private public partnership (PPP) agreements. UNZA Shopping Mall The construction of a shopping mall on the property of the University of Zambia (UNZA) Great East Road campus at a cost of K248 million, will see the University benefit from 5% profit of annual returns. Conceptualised in 2007, it will have restaurants, furniture stores and boutiques, among others. Stadiums: Independence Stadium (Lusaka) Originally built in the mid-1960s for hosting the countryâ&#x20AC;&#x2122;s independence celebrations, Independence Stadium is currently used mostly for football matches and holds 30,000 people. In 2007, the stadium began renovations to bring its structure, facilities and safety level up to international standards. Levy Mwanawasa Stadium (Ndola) Constructed in 2010 and officially opened in 2012, Levy Mwanawasa Stadium is a multipurpose stadium in Ndola, Zambia. It is used mostly for football matches with a capacity of 40,800 people.

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Agriculture in Zambia Agriculture makes up 20% of Zambiaâ&#x20AC;&#x2122;s GDP while employing roughly 85% of the population. Of the 58% of land suitable for agricultural production, only 14% is currently under cultivation.

Major agricultural commodities produced in Zambia include maize, corn, sorghum, rice, peanuts, sunflower seed, vegetables, flowers, tobacco, cotton, sugarcane, cassava (tapioca), coffee, cattle, goats, pigs, poultry, milk, eggs and hides. Bordering eight countries and a member of the Common Market for Eastern and Southern Africa (COMESA) and the Southern African Development Community (SADC), Zambia has market access to the European Union through the Everything But Arms (EBA) initiative,

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access to the US market through the African Growth Opportunities Act (AGOA), and access to the Chinese and Japanese markets through an increasing number of other initiatives. Land development programmes are opening up new farming blocks for commercial development and expansion of the agriculture sector, with each farm block designed to have at least one largescale core venture of 10,000 hectares, several commercial farms of 1,000 to 5,000 hectares and small farm holdings of between 30 to 3,000 hectares preferably under out-grower arrangements. Farm blocks provide both local and international investors ready access to already surveyed land for agro production purposes. Prioritised crops for investment include wheat, sugar, cotton, coffee, tobacco, cashew nuts, cassava, horticultural and floricultural crops.

Cotton In Zambia cotton is a very important cash crop, supporting around 300,000 farmers and roughly 1.5 million dependants indirectly. Indeed the natural fibre is one of the sub-Saharan African region’s most important agricultural exports next to coffee and cocoa - and SSA is the world’s fourth largest cotton exporter, accounting for almost 10% of the world’s cotton. Today, Zambia’s cotton industry contributes US$60-million to US$70million to the economy every year. Cotton Lint consumption by Zambia’s spinning industry is approximately 14,500 metric tonnes while local lint production of 72,000 metric tonnes exceeds local demand. Zambia is mainly a raw cotton exporter, ranked 24th in world cotton exports in 2007, with exports targeted mainly to East Asia, South Africa and Mauritius.

Tobacco Tobacco production is 7.5 times more profitable per hectare than maize production, and 14 times more profitable than cotton. There are a minimum of 500 Virginia tobacco growers in Zambia now, 25% of whom are commercial farmers. Annual tobacco production in the country is about 27,000 metric tonnes (15,000 metric tonnes of Virginia tobacco and 12,000 metric tonnes of Burley tobacco). The tobacco sector in Zambia has made significant improvements in exports in the recent years, due to new investment in the sector leading to high productivity. Annual exports of Virginia tobacco alone are valued at over US$60million. Exports have grown by 50% per year on average and Zambia was ranked in the top ten largest tobacco exporters in the world in 2007. The Tobacco Association of Zambia is moving towards

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direct exporting to negotiate better prices for the country’s farmers. Coffee Zambia is a high-yield producer of highquality mild Arabica coffee, including the premier Triple ‘A’ brand coffee. Growers are increasingly shifting towards certified coffee, consolidating their presence in this niche market and targeting value addition by improving post-harvesting operations. Producing about 1,600 metric tonnes of coffee per annum, local coffee producers are developing their capacity to roast and brew the coffee bean for the domestic market, in particular the commercial sector - hotels and restaurants - as well as for regional markets. This will allow them to receive a price premium on their coffee and overcome the constraints of high production costs. Zambia exports roughly US$7.8-million

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worth of raw coffee mostly to South Africa, Germany and the United Kingdom and enjoys duty-free treatment for coffee in its most international markets, except in the Democratic Republic of Congo. Tea The production level of tea in Zambia has fluctuated over the past five years with the highest production being in 2004 when the country produced 1,189 metric tonnes. Grown in Luapula province in Kawambwa District, the export market for tea is chiefly Kenya and the Democratic Republic of Congo as well as local consumption. There is vast potential for investment in this sector as Zambia’s soils are very conducive for tea cultivation. Maize Maize is Zambia’s staple crop and is grown in almost all parts of the country, with 80%

cultivated by small-scale farmers. Among the nine Zambian provinces, the Eastern province is the largest maize producer, followed by the Southern and Central provinces. Zambia recorded a bumper harvest in maize production in the 2009/10 agricultural season, when the country’s crop grew by about 27%, leading to the largest crop recorded in recent history of 2.8 million metric tonnes. Floriculture Floriculture is one of the fastest growing export industries in Zambia. It comprises of cut flowers - mostly fresh roses - that account for 95% of the sector while the remaining 5% are summer flowers such as atriplex, amaranthus, ammimajus, euphorbia, hypericum, bupleurium, and rudbeckia. There are over 60 varieties of roses

cultivated including tropical amazon, golden gate and red calypso, among others. The sector employs more than 6,000 people of which half are women. The Zambian flower industry exports about US$40-million worth of roses every year. Horticulture The Horticulture sub-sector in Zambia extensively covers fresh agricultural produce including fresh vegetables such as asparagus and mange tout or sugar snap peas, and has expanded production via out-growers which bring smallholder producers into the export chain and improve their income-earning potential. Zambia has a ready export market for its horticultural products, mostly in the United Kingdom followed by the Democratic Republic of Congo, South Africa, Angola, Netherlands, Spain and Zimbabwe.

Being landlocked, all Zambiaâ&#x20AC;&#x2122;s fresh produce exported to Europe is transported by air through chartered freights most facilitated by the Zambia Export Growers Association (ZEGA), which has quality fresh produce handling facilities at the Lusaka International Airport. Fisheries While agriculture is the most important source of livelihood, Zambia has 15 million hectares of water in the form of rivers, lakes and swamps, which provide the basis for extensive freshwater fisheries. The sector, because of its mostly rural setting, continues to contribute significantly to rural development in terms of employment and income generation, reducing poverty. It is estimated that the sector supports more than 300,000 people deriving their livelihood directly as fishers and

fish farmers, or indirectly as traders, processors and other service providers. Aqua-culture Zambia is a country richly endowed with natural resources ideally suited to aquaculture production. Aquaculture is expanding in all nine provinces of the country and as a result, Zambia is one of the largest aquaculture producers in subSaharan Africa. Considerable work by the Department of Fisheries in cooperation with international assistance agencies and NGOs in promoting aquaculture practices in the country has resulted in some 6,000 small-scale farmers now operating over 13,000 fish ponds throughout the country. The development of commercial-scale aquaculture will contribute positively to economic growth, with emerging research opportunities becoming apparent.

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Beyond Livingstone – Zambia’s National Parks As well as having a rich cultural heritage and beautiful landscapes, Zambia is a fantastic place to explore wildlife far from the crowds. With 19 national parks, the wilderness is remote yet accessible through a growing infrastructure network which keeps Zambia’s natural habitat intact.

Climate Zambia is coldest in June and July, when temperatures fall to 16°C and to freezing point during the night in some places. Its warmest month is October, when temperatures settle at around 25°C and can get much hotter. But generally, temperatures are warm, on average around 20°C, with the

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dry season stretching from April through to October. November through to March is the wet season. The Victoria Falls are most spectacular from March through to May, especially from the air where the spray spreading over the falls is visible. The beautiful rock formations are more visible from the ground at the end of the dry season between September and December. Heading out to Luangwa Valley, Lower Zambezi or Kafue National Park, the best time to go is during the dry season between May and early October when temperatures are lower than later in the year. However, the landscape changes dramatically during the wet season, becoming green and lush, and attracting more birds which migrate from the north. Mosi-oa-Tunya National Park The Mosi-oa-Tunya National Park is 66km² -

the smallest in Zambia. Declared a National Park in 1972, it was created to protect wildlife and the heritage area around the Victoria Falls. It is home to populations of migratory elephant, buffalo, giraffe, zebra and a variety of antelope, as well as the rare white rhino – each with its own guard. Mopani woodland savannah is found across this area, with crops of Miombo and Zambezi Teak woodland populating the lush landscape. Dense rainforest is nurtured by the spray from the falls and can be best admired on the descent to the Boiling Pot. Rare and ancient plants and trees include ivory palm, wild date palm and ebony. The banks along the Zambezi River are lined with riverine forest and palm trees and across the river in Zimbabwe, the Victoria Falls National Park at 23km² is dwarfed by the Zambezi

National Park which extends 40km west along the Upper Zambezi River. South Luangwa National Park The Luangwa valley is home to some of the most abundant wildlife in the world, including the Thornicroft’s giraffe and Cookson’s wildebeest - both unique to the valley. Yet the valley is remote, lending it a unique charm and wilderness that is difficult to parallel. Other animals in the park include elephants, giraffe, hippos, lions, cheetah, buffalo and a large number of antelope such as puku, kudu, waterbuck, bushbuck and impala. A great place for birding too, there are more than 400 bird species recorded in the park, which extends across more than

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game drives through the 4,092km² park. A 30 to 40-minute flight out of Lusaka and accessible by road through Chirundu, the Lower Zambezi National Park contains elephant, hippo, zebra, lion, leopard, baboon and a variety of antelope.

9,000km² of lush bush along the spine of the Great Rift Valley fed by the Luangwa River. The dry season is the best time to visit, when popular watering holes are frequented by animals. To get to South Luangwa, you can fly to Mfuwe International Airport. The park is accessible via the road to Lusaka at Chipata, near the border with Malawi.

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Lower Zambezi National Park Situated along the Lower Zambezi as it stretches further north into Zambia, the park is lush and beautiful with plenty of activities available to keep you busy. Luxury bush lodges, safari camps and more modest varieties of accommodation offer canoe safaris, walking safaris and

Kafue National Park One of Africa’s largest parks, the Kafue National Park is fed by the Kafue River which lends to the diversity of the landscape. The northern section of the park is on a vast floodplain, attracting a wide range of antelope such as the Red Lechwe and Sitatunga. The abundant game attracts lions, cheetah and even the elusive leopard.

Lochnivar National Park Although the Lochinvar National Park is relatively small, at just 410km², this is one of Africa’s best bird sanctuaries - hosting more than 420 bird species. Lying south of the Kafue Flats, the park is divided into three different zones of the northern floodplain, the central grassland and the southern woodland. More than 30,000 Lechwe graze on the floodplains, with the central area attracting buffalo, zebra, wildebeest and oribi. The woodlands are populated with the elegant kudu among other antelope species. Kasanka National Park Best known for the bat migrations which happen every year around October, the 390km² park has much more to offer than this. Located on the outskirts of the Bangweulu Wetlands, Kasanka National Park is a valuable conservation area with a diverse array of flora and fauna and exceptional birdlife with over 400 species recorded. The park is a great place to explore deeper – particularly if combined with a trip to the Bangweulu Wetlands. Liuwa National Park In November, the grasslands which spread across the remote Liuwa National Park along the Zambezi floodplain are transformed as the rains bring lush grazing for up to 30,000 blue wildebeest which migrate to the area every year. An incredible and beautiful phenomenon, this attracts some serious wildlife adventurers and trips can be specifically arranged. The park, covering 3,600km², is situated in western Zambia.

Lake Bangweulu Zambia’s remote and less-travelled Northern territory has some truly hidden gems, and this large lake with blue waters and white sands is one of them. Bangweulu means “where the water meets the sky” in local languages, and it’s one of the world’s great wetland systems. A rich resource for the surrounding endemic Black Lechwe, this is also a great place to view the Shoebill Stork and other migrating birdlife. The lake’s permanent water surface is around 3,000km², which

expands during the wet season between November and March. Lake Kariba Not far from Livingstone and the second largest tourist destination in Southern Province, Lake Kariba is one of the world’s largest man-made lakes. Visit the Kariba Dam wall built in the 1950s and towering 118 metres across the Kariba Gorge. This is the home of the Fish Eagle. There is also a crocodile farm and plenty of water activities and entertainment to keep visitors occupied.

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Lusaka – a vibrant city Zambia might be best known for the stunning Victoria Falls, one of the Seven Natural Wonders of the World, but from unforgettable safari experiences in the national parks to adrenalin-pumping adventure in Livingstone, there really is something for everyone.

What better way to adjust to new surroundings than with a couple of days in the capital city? Whether you’re new to Lusaka or just in the capital for a few days, you will find something to suit your taste. A vibrant capital city with new businesses springing up monthly, there are a growing range of eateries, clubs, cultural sites and music venues to enjoy. Watch the sunset while sipping a cocktail at a boutique hotel or soak up some culture at the theatre – Lusaka is an increasingly dynamic place to be. Zambia’s capital is a sprawling metropolis stretching from the hectic commercial centre of Cairo Road into the leafy suburbs. Since 1935 the capital has grown from a lazy train stop to become one of southern Africa’s fastest growing cities, and plans are underway to overhaul the city’s infrastructure. Today, Lusaka is a vibrant hub and the gateway to Zambia - open for exploration. The city’s cosmopolitan diversity lends it a charm, bringing together people of different nationalities as reflected in the influx of new cuisine and goods on sale. A Brief History of Lusaka Back in 1902, under British colonial rule, there was great excitement at the 58

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discovery of zinc and lead deposits at Broken Hill, now Kabwe, and north of modern-day Lusaka. But with no other reliable way of transporting the raw minerals, following some lengthy debate about where exactly it should go, engineers were called in to build the Livingstone to Broken Hill railway line. Originally, the trains designed to ply this route were steam engines, requiring restocking water posts every 30 kilometres along the line. Accordingly, as a post had already been set at Chipongwe, 30 kilometres south of the current site of Lusaka, it was logical that Chief Lusaakas’ village, located near today’s National Assembly building, was chosen as the next restocking post. So, in this uneventful fashion, the site of the village of Lusaakas, so named after its headman Chief Lusaakas, was chosen

as a railway siding in 1906. Chief Lusaakas himself is reported to have been a minor headman and skilled elephant hunter of the Lenje tribe. In Nyanja – a mixture of Chewa and other languages – the area today called Manda Hill, meaning graveyard, is allegedly where the old chief was buried. Within five years of its first establishment, Europeans had

constructed a post office, police station, blacksmith’s shop, mission school, shops, hotel, and sports club in Lusaakas. 100 Years On 31 July 1913, The British South Africa Company gazetted Lusaka as a local authority under a Village Management Board – in 2013, the Best of Zambia

capital celebrated its centenary. By the end of the 1920s, the settlement had grown at a slow pace and had lost its second ‘a’ and final ‘s’ to become known as Lusaka. With the realisation that, with its great copper mining potential, Zambia needed a more central capital, Lusaka was selected from a number of bids to replace Livingstone as the site of the new capital of Northern Rhodesia by British town planner Professor Adshead. Being relatively flat at an altitude of 1300m above sea level, central, and with adequate water supply and a pleasant climate, he chose Lusaka as the site of what he envisioned as a “generous and gracious city.” The Heart of the City Cairo Road is the main thoroughfare, the ‘heart’ of Lusaka, where most of the city’s commercial activity is based. Prior to 1924, Cairo Road was called simply ‘Front Street’ until it was formally christened in 1924. The inspiration for the name is said to have been derived from John Cecil Rhodes’ vision to extend British influence from the Cape 60

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of Good Hope in South Africa to Cairo, Egypt. The vision was never realised, but since the First World War of 1914, many expeditions had taken place along this route which was considered a true test of adventure at a time when motor vehicles were just being built. Lusaka, positioned firmly on the Cairo to Cape Town passage, saw many expeditions pass through it passing through Livingstone to see the Victoria Falls - an increasingly popular destination on the global traveller’s map. Today’s City Recently Zambia has experienced strong growth, with real GDP in 2005 to 2011 at more than 6% per year. This growth has been partly attributed to the privatisation of the mines in the 1990s, which has increased copper mining output – Zambia has been Africa’s biggest copper producer. Poverty remains a significant problem however, with dependency on copper making the country vulnerable to commodity price fluctuation. Lusaka is one of southern Africa’s fastest growing cities, quadrupling in size between 1963 and 1980 with shiny new shopping centres sprung up near growing compound areas - home to many of the city’s workforce, such as entrepreneurs, carpenters, tailors and metal workers who aim to make a better life for themselves and their families and contribute significantly to economic activity. Best of Zambia

Tribes in Zambia With over 70 different tribes in Zambia, there is wide cultural assortment that marks the country as one of the few nations in Africa with tribal harmony.

Chief Mpezeni of the Ngonis, also known as Ngwenyama - meaning ‘lion’, in a pensive mood. Here he wears a head gear made of a lion skin to highlight his totem of a lion.

A Tonga dancer at Shimunenga ceremony of the Tongas of Southern Province. The spear, plumed head gear and lion-maned necklace has martial connotation of bravery and conquest.

Lozis of western province are the most anglicised tribe yet an ethnic grouping that is also proud of its cultural heritage. The symbol of the Litunga is an elephant whose ivory some Lozis wear as a bangle to show tribal solidarity.

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However, one cannot talk about tribes without mentioning first president Kenneth Kaunda’s unitary slogan of ‘One Zambia, One nation’ - a crusade to make Zambian tribes live in harmony with each other. Zambia’s 13 million plus people are mostly Africans of Bantu origin, belonging to a large number of tribes which speak 73 dialects. The Zambian tribal heritage is either dying or diluted by westernisation or foreign faiths - especially among urban Zambians who constitute about 40% to 50% of the population mainly confined to Lusaka and the Copperbelt. There are seven major tribes in Zambia which have linguistic offshoots: the Lozi, the Ngoni, the Tonga, the Lunda, the Bemba, the Kaonde and the Luvale. The Lozi The Lozi migrated into Western Zambia from one of the greatest central African Chieftainships in the 17th and 18th Century in Zaire (Democratic Republic of Congo). They were then conquered by the Makalolo from the South centuries later – who had fled from the great Zulu conqueror, Shaka. The

A drawing of the Makololo, an ethnic grouping belonging to the Lozis which comprises more than 40 dialects.

The king of Lozis, the Litunga, is one of the most revered tribal leaders in Zambia. The ceremonial attire highlights the tribe’s connection with Britain under whose protectorate it fell during colonial times.

Chief Mpezeni of the Ngonis of eastern province at the Ncwala ceremony.

A map highlighting the Mfecane, showing the source of the Ngonis of eastern province.

Makalolo were influential on the language and culture of the Lozi. After the Lozi rose up and defeated the Makalolo in 1864, their language known as Sikololo was left behind. The Chief of the Lozi cattlemen is known as the Litunga. Once a year, the tribe migrates to high ground above the Barotse floodplains of the Zambezi in a ceremony known as the Kuomboka.

after independence. The Ngoni now speak Chichewa. Even after declining power, Ngoni culture remains – most notably in traditional dance. Ngonis are a minority grouping with the Chewa the predominant tribe in Eastern province. This kingdom reaches beyond Zambian borders with more Chewa speakers in central Africa than any other tribe.

The Ngoni The Ngoni originated from South Africa and fled from King Shaka of the Zulus, migrating into Eastern Zambia. They adopted the infamous battle tactics of Shaka and successfully conquered indigenous tribes in Zambia. The Ngoni peacefully ruled in this area until colonial government conquered them in 1897. Stories are still told of their momentous crossing over the Zambezi which was marked by an eclipse. The traditional Nc’wala festival of warriors was revived

The Tonga The Tonga are among the most numerous people in Zambia. Archaeological evidence shows they have been present in the Southern Province for over nine centuries. The Zambezi Valley was a flourishing centre of trade for the Tonga with countries from the East over six centuries ago. They would trade with the Arabs, Chinese and Indians coming down the African East coast. This is still one of the Tonga’s main regions. A common form of currency used was an ingot made from copper shaped

into a cross. The Lunda Now living in the Luapula area and North Western Provinces, the Lunda people are descendants of the original Mwata Yamvwa Chieftainship in Zaire (DRC), who resided along the Kalanyi River. They formed the Kingdom of Lunda in the 17th century. As they grew, they migrated widely into Eastern Angola, north-western Zambia (the Kanongesha-Lunda and the Ishindi-Lunda) and the Luapula valley of Zambia (the Eastern Lunda or Kazembe-Lunda). The conquests of the Lunda, together with the Luba, resulted in the creation of new tribes such as the Lovale of the upper Zambezi. Today there are approximately 200,000 Lunda people in Zambia and the tribe comprises of hundreds of subgroups. They commonly speak the Chilunda language.

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Tribal and linguistic map of Zambia. Some of the tribes shown on the map have merged with others bigger tribes or are extinct or on the brink of extinction.

The Bemba The Bemba represents 18% of the Zambian population. They recognise a legendary area known as Kola as their place of origin, where they were historically nomadic huntergatherers. Their paramount chief is known as the Chitimukulu. The Bemba migrated into the Copperbelt area in search of work. The Kaonde The Kaonde are found in Solwezi, Kasempa and Chizera districts of North Western Province and in Kaoma in Western Province. The Kaonde are descended from the famous Luba-Lunda Empire. They were among the first to mine copper and artefacts at the Kansanshi Mine in Solwezi - dating back to the Iron Age.

A map of African showing the origin of some Zambian tribes.

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The Luvale Emanating from the North of Lake Tanganyika, the Luvaleâ&#x20AC;&#x2122;s first chief was a woman named Kenga Naweji. Their descendants are the Valuvale, Valuchase, Vambunda, Vachokwe and Vaviya Tribes all living in the North Western provinces of Zambia. The Luvale were known for their travels and trade for many centuries and their culture is influenced greatly by their

Chief Chitimukulu of the Bemba people being carried shoulder high by his subjects at the Ukusefya Pa Ng’wena ceremony of the Bembas. The totem of the Bembas is a crocodile that marked the permanent settlement of the Bembas when they came to Zambia from DR Congo.

interaction with the Portuguese on the coast of Angola 500 years ago. There are several other ethnic groups in Zambia, among them: • White Zambians: There are a small number of white Zambians – aside from the expat community working in the country on a temporary basis. Many white Zambians permanently living in the country trace their families back to colonial immigrants who came over during British rule, but most regard themselves as Zambian rather than European. This is generally an affluent group and many of the country’s businesses, and especially safari companies, are owned and run by white Zambians. They are concentrated in urban areas and farming blocks such as Mkushi. • Asian Zambians: Many people of Asian origin came to Zambia during the colonial period. When the British ruled African colonies like Zambia as well as India, there was movement of labour from Asia to Africa. This is now generally an affluent group, who on the whole retain a very strong sense of Asian identity and culture - and many are traders or own small shops. Recently the Lebanese group has joined this group. • Chinese: Chinese people are becoming visibly part of the Zambian community, having come here largely for developmental projects that Zambia and China have embarked on together. • Hutus: Rwandese, mostly Hutus, are new arrivals who constitute the Zambian population having come here as refugees during the Rwanda genocide that displaced scores of Rwandese.

A Tonga girl flashes a smile.

A linguistic map showing tribal groupings of Zambia.

With all these tribes and races, it is heartening to note that Zambia is becoming a melting pot where all types of people live in harmony regardless of their diversity. The Ngoni ‘braves’ sporting their weapons of a knobkerrie.

The slogan of ‘One Zambia, One Nation’ is tacitly being affected.

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Chapter 1 Zambian Icons

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Andy Mazoka: Zambian politician and engineer Many Zambians know the late Anderson Kambela Mazoka as a leading opposition party leader who initiated the United Party for National Development (UPND). Little do they know that the politician was also an engineer credited as the designer of the first wind tunnel that was exhibited globally.

1993 - AKM & wife Mutinta at Buckingham Palace for the Queen’s Annual Garden Tea Party.

1983 – Anderson K. Mazoka (AKM) in Schenectady NY

Anderson working during his Secondary School holiday at Central African Railway Systems (CARS).

2001 - Andy & Mutinta Christine Mazoka with Christine King Farris (Sister of the Late Martin Luther King Jr.) at Ebenezer Baptist Church in Atlanta, Georiga.

His surviving family believes that success through hard work was important to Mazoka and that as a young child he was consumed by a love for reading. The family also fondly remembers him as a reliable, intelligent, generous, hard-working, energetic and charismatic man.

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Mazoka was born in Monze, Zambia on 22 March 1943 and died on 24 May 2006. His Father was a Peasant Farmer and his Mother died when he was seven years old. He worked briefly in Zambia before leaving for the United States of America for further studies and work graduating from

Union College New York in 1969 with a BSc degree in Mechanical Engineering. His senior thesis saw him design and build a wind tunnel in just 10 weeks marking him out as a gifted student. The tunnel dubbed “Mazoka Wind Tunnel” filled the basement of the Science and Engineering department and was used for the next three decades – attracting widespread media attention. Returning to Zambia in the 1970s with his engineering degree, Mazoka entered the business community and started as Assistant Mechanical Engineer at Zambian Railways in 1971 and became GM in 1976. In just two years, former president Kenneth Kaunda who realised his potential elevated him to general manager - a plum job that gave him heavy responsibilities. His genius saw him enter the international company Anglo American where he worked for 18 years becoming Managing Director of the Central African division for the last 10 years. He was also once the influential head of the Zambian Tourism Bureau, which saw him reach an agreement with a South African

AKM in 2000.

hotel chain to turn the Ridgeway Hotel in Lusaka into Holiday Inn. He obtained an Advanced Management Diploma from Harvard University in 1988 for the AMP. He was MD for Boart Zambia from 1986 to 1989 when appointed MD for Anglo American Central Africa. Mazoka was a member of the Movement for Multi-Party Democracy (MMD) but left with others to found the United Party for National Development (UPND), which still commands respect in Zambian politics. Although his political career was still relatively new, his great organisational ability was due to his experience in the business world, both in Zambia and abroad. Mazoka ran for president in the 2001 Presidential Elections in Zambia and finished second after Levy Mwanawasa of the ruling Movement for Multiparty Democracy (MMD) with 27.2%. His political strongholds were Southern, Northwestern and Western Provinces. The fact that he narrowly lost the hotly contested 2001 elections is a testimony of his support nationally. To this day, many people believe that he did in fact win the election. He served on over 43 boards in his working career, with Zambia National Tourist Board (Chairman) and Standard Chartered Bank being amongst the most notable. The family man and patriot Mazoka loved travelling and interacting with people constantly and was driven and inspired by them. He enjoyed sports, including soccer, squash and swimming. He was passionate about Zambia and after 50 years of independence, he would have wanted to have seen free education and medical services as well as farm subsidies for Zambians. Mazoka felt as citizens of Zambia, everyone has a duty to give their best to

An interview on then Zambia National Broadcasting Services (ZNBS) with The Late Charles Mando.

AKM & Mutinta C. Mazoka entertaining guests in Kabwe.

the country in order to make it better for the generations to come. His family credits him as being financially disciplined with a high regard for selfreliance. He handled his success with great humility. He was always accessible to people, ever encouraging and made sure that he mentored young people. Driven by his great compassion and purpose for his fellow man and woman, Mazoka pursued a better life for all, especially for all Zambians. Andy Mazoka was married to Mutinta Christine and had four children: Macenje, Mutinta, Pasina and Anderson Jr.Mutinta. Mazoka and Mutinta first met in 1975 in Kabwe when he was Deputy Regional Manager for the Railways and married the following year. He influenced her to delve into politics through his passion for the

welfare of people and she is now Pemba Constituency Member of Parliament. Despite the odds, Mazoka refused to give up and continued mobilising ahead of the 2006 elections. He had formed an Alliance with FDD and UNIP, called UDA (United Democratic Alliance), which he was set to lead. Tragically on 24 May 2006, Mazoka died from kidney complications in Johannesburg, South Africa at 63 years old. He was succeeded as leader of the UPND by Hakainde Hichilema. Not only is Andy Mazoka remembered as a business executive who established and led an opposition party in Zambia, but also for his legendary contribution to mechanical engineering. He was a passionate Zambian loyalist and only wanted to do great things for his country â&#x20AC;&#x201C; which he achieved.

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Gabriel Ellison Designer of the Zambian Independence Stamps, the National Flag and the new currency.

Ryan. Gabriel’s parents met on an apple farm in Canada and moved to Mexico to farm cattle. During the Revolution in Mexico, her Canadian mother was threatened and they escaped to England with just two mules and a dog. They moved on to Zambia in 1910 as part of the public administration of Northern Rhodesia. During Gabriel’s childhood they lived on various farms and mining areas, following her father’s work. After school, she went to Britain to take up private studies in order to further her art education. On return she married Tony Ellison who was a policeman in the colonial administration in Lusaka. Gabriel owes her artistic achievements to her husband’s endless support. Her art was inspired by rural Zambia, including her childhood amongst the Ila people of Namwala. These pieces have created valuable records of many of Zambia’s historic moments and also feature the country’s abundant wildlife. As an artist in various mediums including oils, acrylics, and embroidery, this talented and versatile woman exudes an organic flair for pattern. Her work in various threedimensional forms has included sculpture in bronze, terracotta and concrete. A sightless Gabriel Ponders the future

This lovely 83-year old Zambian lady has a phenomenal history and once headed the graphics department in the Ministry of Information from 1963 to 1974. Gabriel Ellison was responsible for designing all the Zambian Independence stamps, the national flag, some of the new currency and coins, the mace in parliament and the speaker’s chair. She also designed railway insignia, emblems, honours and awards, and most famously, the national

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Coat of Arms. Most often she was only given a weekend to come up with first day covers. From 1960 to 1972, Ellison headed the Visual Art and Exhibitions Section and travelled around the world to international trade fairs and exhibitions. Their work won them a number of awards, including two gold medals in Leipzig. Artistic influence She was born in Lusaka in 1930 as Gabriel

Achievements Ellison has been honoured by both the British and Zambian governments for her little known role in putting her country on the global map. Gabriel Ellison was awarded an MBE from Her Majesty the Queen of England while the Zambian Government awarded her the Grand Officer of Distinguished Service. She is also a member of the Royal Society of Arts, British Display Society and the Chartered Society of designers.

Mark of excellence: Stamps designed by Gabriel Ellison.

As an author, Ellison’s work has been published widely. She has written and illustrated a number of children’s and guide books and authored novels as well as nonfiction works. Gabriel has had several exhibitions held at renowned galleries in various countries around the world, such as: the Commonwealth Institute, London; Fermoy Gallery, Kings Lynn; Wedgewood Gallery, Johannesburg; Abbot Hill, Cumbria; Rhine Museum, Emmerich; ICAS-Vilas Fine Art and others.

She also helped expose several unsung Zambian visual artists to the international market - a feat that has largely gone unacknowledged. Interestingly, she is credited with having taught painting to Kenneth Kuanda and he affectionately called her “My Teacher”. They last saw one another at the 87th birthday of the British High Commissioner – the first time in 40 years. Ellison, who still lives in Lusaka, can sadly no longer paint following a cataracts operation on her eyes.

Proudly Zambian with work in graphic design, painting and writing spanning 60 years, Gabriel Ellison’s substantial contribution to Zambia was influential in establishing the nation’s identity and heritage. Capturing people and wildlife, her work is a reflection of the diversity of Zambia and tells the story of its journey since independence. There is little doubt that Gabriel Ellison is Zambia’s most multifaceted living artist and will forever hold a unique place in the country’s history.

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Flinto Chandia: Iconic Sculptor and Closet Musician By Austin Kaluba

Very few Zambians know that one of the country’s foremost sculptors, Flinto Chandia, is also a closet musician who played bass as a member of a British band ‘Jimmy The Hoover’ - a one-hit wonder group that charted in June 1983 with the infectious ‘Tantalise (WoWoEeYehYeh),’ which hit No. 18 on the charts.

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Released on the small Innervision label, the single was produced by Levine and the band was managed by McLaren, who also thought up the band’s name. Flinto did Zambia proud being among the members of ‘Jimmy The Hoover’ a group he joined when he was studying in London where he met vocalist Derek Dunbar. Dunbar,

who had briefly lived in Zambia where his father worked, was passionate about punk rock which was in fashion in the 80s. Dunbar and other bandsmen welcomed Flinto’s idea of introducing the African sounds such as the box guitar into their jam sessions. The band formed in 1982 and comprised Simon Barker (keyboards), Derek Dunbar (vocals), Carla Duplantier (drums), Flinto Chandia (bass - later replaced by Cris Cole) and Mark Rutherford (guitar). Their manager Malcolm McLaren chose their name and gave them a support slot on a Bow Wow Wow tour. In 1983 they signed to CBS subsidiary Innervision, and the same year they had their only hit, “Tantalise (WoWoEeYehYeh)”. The track was produced by Steve Levine, who also produced Culture Club’s multimillion selling Colour by Numbers album that same year. A promotional video for the single was directed by Derek Jarman. A follow-up single ‘Kill Me Kwik’, produced by Anne Dudley of Art of Noise fame, received positive reviews in the music press but failed to chart. The group were subsequently dropped by Innervision, their record label. In 1985, another single, “Bandana Street (Use It)”,

would appear on a new label, MCA Records, but with no further success. It was only for ‘Tantalise’, their only successful hit, that the band is remembered. The song was penned with massive input from Flinto who infused the Mupukumo song structure of call and response. The chorus of “wow o ee yeh yeh” was very familiar to Zambian ears. Some of the lyrics in the song ran: “...tantalise me the way only you can do I want to be near you when my heart beats like a drum I want to be near you when my heart beats like a drum Like a drum” Though the hit came with sudden popularity for the band, for Flinto success came with its negative side when he was contacted by British authorities who reminded him that as a college student from a foreign country, he was not permitted to work in England. So they told him he had to go back to Zambia and apply for a work visa. It was initially refused – and that apparently was the last straw for the band, already rife with internal tensions. Back in his native land, Chandia turned to sculpture - and with apparent success. Who is Flinto Chandia? The artist was born on 11 March 1955 and brought up in Kitwe’s Chamboli Township where the young artist spent most of his teenage years playing music. His talent for both music and his other love, art, manifested early. In Kitwe which was teeming with many pop bands, he jammed with The Peace, The Black Souls, Boyfriends and Kingston Market - nurturing his talent.

However, unlike other youths who took up music as a career, Flinto chose education relegating music to second position. He completed his secondary education, not an easy feat for the youths of the turbulent 60s and 70s. His elder brother and guardian, who had made him pursue education over music, failed to force him to abandon art, a passion that saw Flinto sponsored to the UK for further studies when he studied fine art at the City & Guilds in London from 1980 to 1983. As an artist, Chandia has exported his works through Chaminuka Nature Reserve and Safari lodge, under the patronage of businessman and one-time ravenous art collector, Andrew Sardanis. Chandia’s work also features in the Tress collection, California, USA, the Sir Robert Loder collection, UK, the Yorkshire Sculpture Park, UK, the Thabo Mbeki Collection, RSA, the Kenneth Kaunda collection and other reputable places where art is appreciated. One of his works featuring a curvaceous female torso can be seen at the Lusaka National Museum. He was one of the first Copperbelt artists to make a breakthrough

onto the Lusaka art scene at the now defunct Mpapa Gallery in 1978. Flinto, who is known for his organic style in hard wood, dolomite and marble, grew up on the same street as the legendary and much-revered Akwila Simpasa who inspired him a lot in his formative years. The legendary artist is still active as a sculptor though it is unclear whether he still plays music, his other passion.

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ZAMROCK Rediscovered Internationally To many young Zambian musicians and music lovers, Zamrock is probably a word they have never heard despite the fact that it is the genre that nearly defines the country’s sound internationally.

WITCH interview with Emmanuel "Jagari" Chanda

Jagari Chanda

Witch was one of the first Zamrock bands in Africa, and formed around 1970-1972.

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It was the Zamrock era - the most productive period in the history of Zambian music that made the foremost band to ever come from Zambia, Mosi Oa Tunya, take Kenya by storm when most Zambian bands only commanded a local following. However, to understand the birth of Zamrock, one has to comprehend what influenced the genesis of the music genre. The Zamrock frenzy was largely initiated

after the biggest music event that took place from August 15-18 in 1969 in America - the Woodstock musical festival. The music event saw 500,000 young people who were disenchanted with the rigid social order of the day meet on Max Yasgur’s 600 acre dairy farm in Bethel, New York to listen to the best rock ‘n roll of the time. There were lots of drugs, lots of sex and nudity not to talk of mud. The Woodstock

This is the lineup that recorded the album "Introduction". We later added Paul "Jones" Mumba on organ. John Muma & Gideon Mwamulenga. '

Music Festival became an icon of the 60’s hippie counterculture and had affected the youths globally. Bands that performed at the event like Jimi Hendrix, Joe Cocker, The Who, Credence Clearwater Revival, Canned Heat, Santana, The Greatful Dead, Sly And the Family Stone, Jefferson Airplane, Richie Haven, Ravi Shankar, The Band, Ten Years After and Crosby, Stills, Nash and Young became household names among Zambian youths. The influence was evident in appearance of the youths in Zambia who favoured growing long hair, wearing flower power shirts, listening to Rock music and flashing the ‘V’ Peace sign symbolising the 60’s antiVietnam slogan of ‘make love, not war’. Musically, Rock music was largely incorporated in the repertoires of local bands who imitated European bands of the day. Thus was born bands like The Witch (acronyms for We Intend To Cause Havoc’, The Peace, Tinkles, Aqualung, Five Revolution, Earthquakes, Oscillations and Crossbones. The mini music renaissance in Zambia later saw local artistes evolve from poor mimicry of European rock bands by fusing foreign sounds characterised by heavy, bluesy and psychedelic rhythms with native ones birthing what TV and Radio personality Dr Manasseh Phiri dubbed Zamrock. Dr Phiri recognised the Rock influence that was blended consciously or unconsciously with native sounds coming with a bewitching hybrid sound. Now Zamrock has been rediscovered internationally and repacked in albums like Dark Sunrise - comprising songs by Mosi Oa Tunya and Rikki Ililonga-, The Witch and Amanaz. Other bands that have been resurrected by Now Again include giants of the Zamrock scene like Paul Ngozi and Chrissy Zebby Tembo, who are post-humously being exposed to the international market. Not only has Zamrock been rediscovered, tremendous effort is being made to expose

surviving artists like Emmanuel Kangwa ‘Jagari’ Chanda and Rikki Ililonga for them to perform internationally. Recently, Now-Again, the record company that rediscovered Zamrock in conjunction with Urban Outfitters, presented what was dubbed Zamrock Live! in Los Angeles featuring the living legend Jagari Chanda, who performed his band’s worldpsych-rock classics in America for the first time. If the other departed musicians from the Zamrock era were alive, they would be surprised that despite not being honoured back home, companies like Now-Again are championing the 70’s rock scene they originated. With growing interest in the recorded output of 1970s Zambia, two surviving legends Rikki Ililonga and Jagari Chanda put up a show in Germany in December 2012. The veteran Zamrockers teamed up with Germany’s Karl Hector & The Malcouns to perform at the Trans Musicales Festival in France appearing under the super-group moniker Zam Rock. Jagari and Rikki made a follow-up French festival appearance at Espace Fraternité (Magic Mirrors) in March 2013. The pair’s initial Lusaka rehearsal in November 2012 is the subject of a superb short film entitled This is “Zamrock!!” (a teaser for a 2014 documentary feature). However, we cannot celebrate the Zamrock era without honouring one of the most accomplished music promoters, the late Edward Khuzwayo, in whose hands many Zamrock artists passed through. Almost all Zamrock musicians of note like Rikki Ililonga, Keith Mlevhu, Paul Ngozi, Amanaz, Five Revolutions, The Great Witch, Tinkles, The Peace and The Blackfoot were shaped by Khuzwayo whose love for Zambian music culminated in the establishment of the Zambia Music Parlour (ZMP). The music company’s domain had flourishing outlets on Lusaka’s Nkwazi Road, Buteko Avenue in Ndola, which was

presumably the head office, and Kitwe’s Matuka Avenue. Here, Zambians would buy the latest Zamrock albums and usually kept abreast with the latest releases of their stars, unlike now when we have one-week bubblegum hit wonders. Khuzwayo was to Zambian music what Berry Gordy Jr, the black American record producer and founder of the legendary Motown record label, was to black American music.

By Austin Kaluba

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The COOL DADDIES (1992 – present day) It is over two centuries of musicality that meets to perform a kaleidoscopic repertoire of global music in one of Lusaka’s top hotels, the Taj Pamodzi.

Each member exudes a youthful enthusiasm whilst immersed in the notes of songs sung by a few of the world’s Greats: Santana, Franco, the Rolling Stones and Makeba.. But there are countless more. In closing one’s eyes, with the perfect, heartfelt delivery of Bella Ciao, the World War II Italian revolutionary partisan song, it is to the rice fields of the River Po basin that one is transported. This song which calls for unity against oppression is sung effortlessly by a group of Zambian musicians fondly known as The Cool Daddies. All established in their own right, the band of four members is led by veteran Peter Mundanga (keyboards & guitar), David Tembo (bass guitarist), Silver Katoka (drums) and Martin Omari (lead vocalist and the African Jake Blues of the Blues Brothers’ counterpart!). “We do cool music, which fits the name… And we’re all Daddies!”, says Mundanga, in a dignified yet humble tone and radiant smile. The band has been in existence since 1992 and have since released several albums amongst which some received critical acclaim in the late 1990s and early 2000s. In the early 1970s some of its members performed alongside famous artists such as Jef Mulenga, J. Chanda and the phenomenon Dr N.P. Kazembe. They were also instrumental

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in the campaigning process for the First Republican President of Zambia, Dr. Kenneth Kaunda, with one song KK Ewo Tukasala becoming an instant hit on the music scene. During its time, the Cool Daddies have lost three of its original members. However,

the group today, still stands in defense of manual performance and technical virtuosity. The bandâ&#x20AC;&#x2122;s ability is versatile, to say the least. From Kalindula, with its rhumba style guitars and solid, rapid fire bass line

to classical jazz, blues and Zamrock, an evening with the Cool Daddies is sure to enthrall with its attuned sense of ensemble and the infectious joy of making music together, old style.

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The Singh Legacy In Zambia the name Singh has for the last three decades dominated Zambian Motor Sport - particularly Rally Sport.

The brothers Satwant and Guru started the ball rolling. In the 80s and 90s the remainder of the family joined in, each adding their mark to the Singh dominated sport: Rammy, Muna, and now Munaâ&#x20AC;&#x2122;s son Jassy, all talented drivers; the female members of the family Lee Ann and Tinky are both accomplished codrivers; and Mum Singh provides wonderful Indian cuisine for the service halts. The ladies have now moved on to other pursuits and left the field open to the men. Guru retired from the competitive part of the sport to organising it, while Satwant was left holding the reins. Satwant, being a successful businessman and entrepreneur, was able to enjoy his passion, rally sport, and finding another outlet for his competitive nature. He won the prestigious African Rally Championship an incredible eight times. Showing the diversity of his talents he did so in three different groups: Group B Opel Manta, Group A Volkswagen Golf GTI 16v, Toyota Celica GT4 and Group N with a Saburu Impreza WRX. Satwantâ&#x20AC;&#x2122;s resume would require several

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pages. His record on the Zambian stage is incredible - either first or second over an 18-year period, in the Zambia International Rally. His ventures into other parts of Africa are equally as memorable with six firsts in Burundi and a credible seventh in the East African Safari World Rally Championship on - what is renowned for being “The world’s toughest rally”. As previously mentioned, winning the African rally championship eight times, the Zambian head of state recognising Satwant’s contribution to Zambia’s standing on the world stage awarded him the “Order of Distinguished Services”. Reluctantly Satwant retired from Motorsport and has channelled his energy into farming. However there is still a twinkle in his eye as far as rallying is concerned watch this space. Taking into account Satwant’s successes he will be a hard act to follow. Satwant’s nephews Rammy, Muna, Raju and Pappu have rally sport in their blood and at a tender age wanted to get involved. Although still

young they joined service teams for the ‘Uncles’ Muna and Rammy. They were fortunate in that their father had a garage, and they spent a lot of time honing their mechanical skills by modifying wire cars and preparing them for competition, fitting wire spare wheels, and spot lights (powered by a battery). When time was available Guru would take the boys and Tinky (she had to sit in the well in the back behind the front seats) in his rally car. They encouraged him to go faster but it was never fast enough. The boys and Tinky all rallied and had a reasonable amount of success but it was Muna who showed the most promise. In 1987, reaching the tender age of eighteen, Muna’s father bought him his first rally car, a Datsun 1200. Three days before the 1987 Zambia International rally, in true Singh fashion, he burned the midnight oil and car number 28 was on the start line. The race was won by an Audi Quattro and Satwant was second in an Opel Manta. Both cars were ex works. Muna finished a credible eighth.

Muna watched his idol with great interest, particularly his style and technique. It eventually paid dividends: both driving similar cars (the legendary Saburu Impreza) on the 2003 Zambia International rally, and the table was turned with Muna first and Satwant a close second. Having beaten ‘Uncle’, now the African Rally Championship was in Muna’s sights and in 2004 and 2005 he achieved his goal, again with the Saburu. Muna retired, having achieved his goal. He felt that as his children wanted to get actively involved in rally sport they should be given the opportunities he had, and under his tutelage, his daughters Jasmeen and Balveen became codrivers, while Muna jnr and Jassy became drivers. Jassy, like his father, showed the most promise and in 2012 became the youngest Zambian National Champion and a year later the youngest African Champion. Only seven more to go to match Satwant.

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Chapter 2 Hotels and Lodges

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Discover Lusaka’s ‘Yes I Can’ Hotel! With its prime setting in the banking district, the Radisson Blu Hotel Lusaka is the nearest international hotel to the airport, which offers frequent flight connections to domestic, African & European destinations. The hotel is also located next to the Mulungushi International Conference Centre.

Innovative Design complemented by location Set in the heart of the city’s attractive business district, the 5-Star Radisson Blu promises a tasteful retreat for the most discerning of travellers. With exquisite rooms, first-class meeting facilities alongside extensive dining options and excellent leisure facilities it is the No. 1 Address in Lusaka for Business & Leisure guests alike.

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Elegance & Supreme Comfort Innovative design and attention to detail is the trademark of the hotelâ&#x20AC;&#x2122;s 142 elegant guestrooms & suites. All rooms feature air conditioning, satellite TV, Pay TV, a minibar, tea & coffee making facilities, a safe deposit box and free high-speed internet access. Business Class rooms and OneBedroom Suites offer extra amenities such as Nespresso coffee making machines and complimentary Pay TV, while superior rooms offer a private deck leading out to the hotelâ&#x20AC;&#x2122;s outdoor pool. The hotel has 10 One-Bedroom suites, 16 Business Class rooms, seven Superior rooms and 109 Standard rooms.

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All that you need for a memorable event The Radisson Blu Hotel, Lusaka can accommodate an extensive range of business and social functions from weddings and cocktail parties to product launches and conferences. The seven event rooms have natural lighting, air conditioning, free high speed internet and the latest audio visual equipment are easily adapted to the individual needs of the client to provide the ideal venue for meetings and conferences. The spacious, 442sqm Ball Room and its adjacent pre function area can accommodate up to 260 guests and forms the perfect backdrop for a prestigious banquet. All of the meeting and events rooms are expertly backed by specialist conference and events staff. Fancy a superb dinner or a light snack? We promise a unique dining experience Set to tantalize taste buds, the Radisson Bluâ&#x20AC;&#x2122;s contemporary Italian style Filini Restaurant serves mouthwatering, European cuisine. An all - day buffet offers guests delicious meals in a stylish indoor-outdoor setting with an option of private dining. The Filini Bar also offers an astounding array of international beverages, cocktails and wines.

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Fitness and Relaxation Guests are invited to sit back and relax at the inviting outdoor swimming pool or to pamper themselves at the prestigious and indulgent spa. After a long day, business travelers are able to unwind in the exclusive lounge and terrace, while there is no better place to enjoy an invigorating workout than at the Pace Health Club, complimentary to all Radisson Blu Hotel Lusaka guests.

Tell: +260 211 368900 Fax: +260 211 368949 Info.lusaka@radissonblu.com radissonblu.com/hotel-lusaka Best of Zambia

Protea Hotels Zambia Affordable Luxury.

Protea Hotel Safari Lodge Located 35 minutes from the centre of Lusaka, in a 2,500 acre private game reserve, Protea Hotel Safari Lodge offers superb facilities for the holiday and business traveller. Designed to capture the safari feel, the gum pole and thatch structures blend naturally into the surrounding environment, yet it offers all the best facilities available in any city centre venue. Be it relaxing in one of the luxurious rooms designed to meet international standards, going for a game drive for the wildlife enthusiast or a visit to the lion enclosure, the Lodge provides its guests quality accommodation and food in a relaxing atmosphere. A world-class conference centre for up to 80 delegates is available as well as free wireless internet access. Ideally located for both leisure and business.

Protea Hotel Chingola Located within its own spacious grounds in the most picturesque of the Copperbelt towns, Protea Hotel Chingola offers 40 airconditioned rooms with tea/coffee making facilities, electronic safes and electronic door locks, telephone and DStv. Only 10 minutes from the nearest airport and two hours from the nearest international airport. The restaurant offers a selection of local and international cuisine, with al fresco dining on the covered terrace and the split level bar is the perfect place for a relaxed get-together. Conference and banqueting facilities are available for up to 120 delegates, while the gardens make an ideal venue for weddings, private functions and events. Free wireless internet access is available throughout the hotel. Affordable luxury in the heart of Zambiaâ&#x20AC;&#x2122;s Copperbelt.

Protea Hotel Cairo Road Protea Hotel Cairo Road located in Lusakaâ&#x20AC;&#x2122;s central business district is only 30kms from the international airport and close to Arcades Shopping and Entertainment Complex and the National Museum. Business and leisure travellers will find Protea Hotel Cairo Road ideal for all requirements offering 75 spacious rooms with air-conditioning, tea/coffee making facilities, electronic safes and electronic door locks, telephone and DStv. The restaurant serves breakfast, lunch and dinner and the bar is open until 22h00 daily. Conference facilities comprise of two boardrooms and two conference rooms seating 40 delegates each or combined to seat 80. Free wireless internet access is available throughout the hotel. Ideally located for business travel in the heart of Lusaka.

Plot 1887 Kamaila Road, Chisamba, Lusaka, Zambia Tel: +26 (0) 211 212 843 Fax: +26 (0) 211 212 853 Email: reservations@phsafarilodge.co.zm www.proteahotels.com/safarilodge

1857 Kabundi Road, Chingola, Zambia Tel: +26 (0) 212 312 810 Fax: +26 (0) 212 313 510 Email: reservations@phchingola.co.zm www.proteahotels.com/chingola

Mutaba House, Cnr Katondo & Cairo Road, Lusaka, Zambia Tel: +26 (0) 211 238 360 Fax: +26 (0) 211 238 317 Email: reservations@phcairoroad.co.zm www.proteahotels.com/cairoroad

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Protea Hotel Livingstone Protea Hotel Livingstone situated only 10 minutes from the famous Victoria Falls and adjacent to the Falls Park Shopping Complex, offers 80 deluxe rooms with air-conditioning, tea/coffee making facilities, electronic safes and electronic door locks, telephone and DStv. A restaurant, bar and swimming pool are available, as well as conference facilities including two venues accommodating 40 delegates each or combined to seat 100. The hotel also offers free wireless internet access. Nearby leisure activities include bunjee jumping, white water rafting, fishing, helicopter rides, golf, game viewing, gorge swing, a crocodile park, restaurants, shopping and many more. Luxury and style at the Victoria Falls.

Protea Hotel Lusaka Ideally situated within the vibrant and bustling Arcades Shopping and Entertainment Complex with a range of shops, bars, restaurants as well as a cinema, casino and night club on itâ&#x20AC;&#x2122;s doorstep. Also, only 500m from the University of Zambia and opposite to the Mulungushi International Conference Centre, the hotel provides a convenient location for both business and leisure travellers. Protea Hotel Lusaka offers 100 bedrooms, a restaurant, a bar, a splash pool and two conference venues accommodating 40 delegates each or combined to seat 100. Free wireless internet access is available throughout the hotel. Protea Hotel Lusaka Entertainment at your doorstep.

Plot 2110 Mosi-O-Tunya Road, Livingstone, Zambia Tel: +26 (0) 213 324 630 Fax: +26 (0) 213 324 640 Email: reservations@phlivingstone.co.zm www.proteahotels.com/livingstone

Arcades Shopping and Entertainment Complex, Lusaka, Zambia Tel: +26 (0) 211 254 664 Fax: +26 (0) 211 254 606 Email: reservations@phlusaka.co.zm www.proteahotels.com/lusaka

Protea Hotel Chipata Protea Hotel Chipata is located on the outskirts of Chipata town, three hoursâ&#x20AC;&#x2122; drive from South Luangwa National Park and only 130km to Lilongwe, the capital city of Malawi. Ideal for both leisure and business travellers the hotel offers 40 bedrooms with air-conditioning, tea/coffee making facilities, electronic safes and electronic door locks, telephone and DStv. A restaurant with an outside terrace area, bar and swimming pool are available as well as conference facilities for up to 100 delegates providing a superb environment for conferences, seminars, workshops, corporate functions, cocktail parties and product launches. The hotel also offers free wireless internet access. Enjoy unique standards in the Eastern Province. Plot 3126, Great East Road, Chipata, Zambia Tel: +26 (0) 216 222 905 Fax: +26 (0) 216 222 909 Email: reservations@phchipata.co.zm www.proteahotels.com/chipata

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Protea Hotel Lusaka Tower Taking Business and Leisure to New Heights.

Conveniently located in the Arcades Shopping and Entertainment lifestyle hub, opposite the Mulungushi Conference Centre, Protea Hotel Lusaka Tower offers a vibrant balance of corporate and leisure amenities. This chic hotel features nine storeys of stylish accommodation, including 137 rooms of which four are executive rooms, 30 are twin deluxe and 103 are king deluxe rooms. All rooms enjoy access to an en-suite bathroom, air conditioning, electronic door locks, electronic safes, satellite TV (DStv), tea and coffee making facilities, telephones with local and international direct dialling, as well as free Wi-Fi connectivity. The hotelâ&#x20AC;&#x2122;s ninth-floor restaurant and bar offer expansive views over the city and serve breakfast, lunch and dinner (buffet or Ă la carte, depending on the number of guests). Nearby attractions include a number of restaurants, bars and shops, as well as a

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cinema, beauty salon and golf course. The hotel also offers guests and visitors two meeting rooms and three boardrooms that complement the conferencing facilities at the neighbouring Protea Hotel Lusaka. Two meeting rooms can be combined for

larger groups, while providing the perfect environment for seminars, workshops, corporate functions, cocktail parties and product launches. Other hotel facilities include free Wi-Fi connectivity throughout the hotel and a swimming pool. The hotel

also provides secure open parking and can assist with transfers to and from the airport on request.

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David Livingstone Safari Lodge and Spa The majestic 5* David Livingstone Safari Lodge & Spa occupies an extraordinary position on the Zambezi River with a heart-stopping panorama of both the river and spray of the Victoria Falls, only 5km from Zambiaâ&#x20AC;&#x2122;s tourist hub Livingstone.

David Livingstone Safari Lodge & Spa offers 77 tastefully decorated en-suite rooms along the banks of the Zambezi River. Five rooms are Executive Suites each with their own private Jacuzzi, four are inter-leading and ideal for families and two comfortably accommodate the disabled. All rooms have private balconies where guests can enjoy their early morning tea or a leisurely sundowner overlooking the river.

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Spoilt for choice, guests can dine on the Pool Deck or Gwembe Terrace while taking in the Zambezi river scenery. The traditional Kalai Restaurant offers a true gastronomic experience with mouth-watering Afro-Arabian fusion dishes. Ujiji Bar is a relaxed place where guests can try a skilfully made cocktail or enjoy a choice from the extensive wine list. The resident Lady Livingstone is a luxurious 144-seater, three-deck river cruiser

designed to accommodate groups and individuals. Join us for a memorable Zambezi sunset cruise. The award-winning David Livingstone Spa, Gym & Wellness Centre overlooking the stunning panoramic Zambezi River, offers a wide variety of therapeutic and beauty treatments. The David Livingstone Spa invites you to experience decadent revitalisation at their hands. Due to open in August 2014, Victoria Falls Conference Centre, based at DLSL, is a 280seat African style thatched and glass fronted venue offering flexible event space and a tented style patio area overlooking a watering hole in the Mosi-Oa-Tunya National Park. The centre will be world class in all respects, with Wi-Fi, air-conditioning, comprehensive AV and PA Systems, Lounge, registration entrance, boardroom and storerooms. A bar and service area are also part of the complex with stand-alone venue kitchens and a 250-seater traditional Boma venue.

David Livingstone Safari Lodge & Spa Riverside drive, off Sichango Road Livingstone Phone: +260 213 324601 â&#x20AC;&#x201C; 10 Email: lodge@dlslandspa.com Website: www.thedavidlivingstone.com Facebook: www.facebook.com/ davidlivingstonesafarilodgeandspa Best of Zambia

The Victoria Falls Waterfront The Victoria Falls Waterfront is situated on the Northern banks of the Zambezi River, approximately 4 km’s upstream from The Victoria Falls and just opposite Siloka Island (Long Island).

This establishment is designed to attract the younger more adventurous traveller (and of course the young at heart!) who wish to experience the Great Zambezi River, the wonder of the Victoria Falls and its stunning wildlife surrounds, without great expense. It is designed to cater for all travellers, from camping to basic, good quality chalet accommodation. Accommodation The Waterfront complex boasts 7 thatched chalets – 3 units overlook the river with the remaining situated in a cool, shaded wooded area. The chalets each consist of 3 separate rooms with en-suite bathroom facilities. There

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are 3 Executive River Facing Rooms, 4 Family Rooms, 10 Standard Rooms and 6 Riverside Rooms. The “Adventure Village” – a cluster of 3m x 3m Bow tents built on raised platforms, each with a small deck in front – are strategically placed in the shady extensively lawned complex away from the chalets. Each tent is equipped with 2 beds, electric light and fan. This village accommodates 48 guests in 24 tents. The campsite is set amongst large trees in shady surroundings. Catering for the overland or self-drive market, clients can choose from a variety of sites accommodating 90 guests. Both sites have spotlessly clean ablution

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facilities, comprising hot and cold showers, basins and toilets, as well as barbeque facilities. Room Facilities • En-suite bathrooms • Fans • Mosquito Nets • Private balconies • Tea & Coffee making facilities plus bottled drinking water • Fridge • Safe Lodge Facilities • A central dining area with open sundeck overlooking the Zambezi, where the Victoria Falls spray can be clearly seen. • 2 x Swimming pools, 1 on the sundeck over the Zambezi and another larger one in the campsite. • Lively bar overlooking the river • Wood fired pizza oven • Large activity Centre • TV Lounge • Internet Café and WiFi • Reception area and Merchandise Shop Activities There are a huge number of activities to enjoy in the Livingstone area, whether you are looking for heart pumping adrenalin packed days, days looking for Wildlife or days simply spent relaxing and enjoying the scenery there is something to suit everyone. Some of the most popular are:• River cruises – breakfast, lunch or sunset. • Game drives into the Mosi-O-Tunya National Park. • Cultural and museum visits in and around Livingstone. • Visits to the “Victoria Falls”.

• Adventure activities such as white water rafting, canoeing, river boarding, elephant back rides, bungi jumping, abseiling, gorge swings, microlighting and helicopter flights etc. can be booked whilst staying at The Waterfront. We can also arrange day trips to Chobe National Park in Botswana. Wildlife • Common sightings within the Mosi-OTunya National Park are elephants, white rhino, giraffe, impala, zebra, wildebeest, buffalo and a wide variety of birds. Transfers • Livingstone is close to the border posts of Victoria Falls – Zimbabwe, Kazungula – Botswana and Katima Mulilo – Namibia. • Clients can fly into either Harry Mwanga Nkumbula International Airport or Victoria Falls International Airport where they will be met and transferred by road to the lodge. » » Harry Mwanga Nkumbula International Airport – approximately 15 minutes by vehicle » » Victoria Falls Airport – approximately 40 minutes by vehicle (including border formalities). • Transfers can also be done from the Botswana border, which takes approximately 45 minutes. No transfers are done from the Namibian border due to distance (approximately 2 hours) • Clients may also self-drive direct to The Victoria Falls Waterfront.

Visa Requirements Please always check these with your agent or nearest Safari Par Excellence Office, most Nationalities do need to pay a visa fee to get into Zambia, costs vary dependent on Nationality. General Requirements • Sunblock and Insect repellent. • Malaria prophylactics. • Personal toiletries and medical requirements. • Torch / Flashlight. • Binoculars, Camera, Video and film. Insurance Travel and medical insurance is COMPULSORY for all clients. Please ensure clients have arranged this insurance in their own country prior to leaving so as to cover unexpected medical expenses and loss / theft of personal effects. Please ensure clients bring the details of their insurance policy with them. Safari Par Excellence will not be able to cover clients should they not have insurance. Season The Victoria Falls Waterfront is open year round.

Tel: +260 213 320606 Cell: +260 968 320606 Email: waterfront@safpar.com www.facebook.com/victoriafallswaterfront www.thevictoriafallswaterfront.com Best of Zambia

Thorntree River Lodge “Home Of The Elephants” Located in the Mosi-Oa-Tunya National Park, Zambia, Thorntree River Lodge features breathtaking scenery with river views and sightings of a variety of animals on the Zambezi River. Guests are accommodated in nine luxurious suites, all with private decks overlooking the river.

Introduction Your safari experience at this, ‘the home of the elephants’, will include on site river activities as well as elephant back safaris along the banks of the Zambezi River. Thorntree’s close proximity to Victoria Falls, means that a visit to see ‘the smoke that thunders’ is a must for every guest staying at the lodge. The Lodge is situated on the Northern banks of the Zambezi River, 10 kilometres upstream from Livingstone town and 15 kilometres upstream from the “Victoria Falls”.

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Wildlife Common sightings within the Mosi-OaTunya National Park are white rhino, giraffe, impala, zebra, wildebeest, buffalo and a wide variety of birds.

day, and that they will be required to sign an Indemnity Form for each child. Parents should also be requested to ensure that their children behave appropriately as there may be other paying guests).

Accommodation The lodge accommodates 18 guests. • One double and six twin-bedded stone under thatch chalets with en-suite shower, toilet and hand basin. • One Executive / Honeymoon chalet with en-suite shower, toilet and hand basin. Also a private deck overlooking the Zambezi River. • One Executive / Honeymoon chalet with en-suite bath, toilet and hand basin. Also a private deck overlooking the Zambezi River. • All chalets have a verandah with deck chairs and a private view of the river.

Facilities • A central lounge / dining area with open sundeck overlooking the Zambezi River. • Bar Area. • Swimming pool and gazebo. • Spa area (steam room / massages) – please note this is currently under construction, to be opened mid 2008.

Minimum / Maximum Age Minimum Age: 12 years. Maximum Age: No maximum age (Children U12 on request, on condition that parents are made fully aware, that the lodge does have wild animals roaming around the grounds at various times of the

Activities: The F/I rate includes meals and one activity per day from the following: • Sunset River cruise. • Game drive into the Mosi-Oa-Tunya National Park. (Excludes Park entry fees). • Visits to the “Victoria Falls”. (Excludes Park entry fees). • OTHER ACTIVITIES AVAILABLE AT THE CLIENTS OWN EXPENSE: • Cultural and museum visits in and around Livingstone.

• All other Adventure activities such as white water rafting, canoeing, elephant back rides, riverboarding, bungi jumping, abseiling, gorge swings, microlighting and helicopter flights etc. can be booked whilst staying at Thorntree, but at an extra cost – prices on request. We can also arrange day trips to Chobe National Park on request. N.B. – Please note that all park entry fees are extra and payable direct. i.e. For a Tour of the Falls guests will be required to pay US$10 per person entry fee. (This is subject to change without prior notice). Transfers • Clients can fly into either Livingstone or Victoria Falls International Airport where they will be met and transferred by road to the lodge which is situated approximately 40-minute drive from the Victoria Falls Airport, including customs and immigration formalities at both border posts. It is approximately 15 minutes from Livingstone Airport. • Clients may also self-drive direct to the lodge.

Client Requirements If travelling from Zimbabwe: customs and immigration formalities must be cleared. Facilitation at both border posts has been organised to speed up this procedure. • Double entry visa for Zimbabwe – if required. • Return air tickets or vehicle registration particulars – if required. • Advise 3Cities or Safari Par Excellence of any dietary requirements or medical conditions. Visa Requirments Please always check these with your agent or nearest Safari Par Excellence Office. General Requirments • Malaria prophylactics, insect repellent and sun block. • Personal toiletries and medical requirements. • Torch / Flashlight. • Binoculars, Camera, Video and Film. Insurance All clients are covered by Medical Air Rescue Service (MARS) through Safari

Par Excellence; however this only covers them for emergency evacuation in life threatening situations. It DOES NOT cover their hospitalisation and medication. As such travel and medical insurance is COMPULSORY for all clients. Please ensure clients have arranged this insurance in their own country prior to leaving so as to cover unexpected medical expenses and loss / theft of personal effects. Please ensure clients bring the details of their insurance policy with them. Safari Par Excellence will not be able to cover clients should they not have the insurance. Season Thorntree Lodge is open year round unless otherwise advised.

Thorntree River Lodge Direct Contact Details Tel: +260 21 33 27480 Email: Thorntree@safpar.com Website: www.thorntreelodge.net Best of Zambia

Taita Falcon Lodge TAITA FALCON LODGE is stunningly perched 200m above the Zambezi on the edge of the Batoka Gorge. Close enough to the Victoria Falls and Livingstone to enjoy all that the region has to offer, yet remote enough to enjoy a truly bush atmosphere and the relaxation that the natural environment provides.

Being owner managed, our focus is on personalised service to each individual client. Private itineraries are arranged with clients on arrival to ensure that they get “all they desire” from their stay with us. The atmosphere at Taita Falcon is relaxed and informal and clients’ stays with us can be at as fast or slow a pace as individually needed. Each of the seven spacious chalets incorporates its own private garden and outdoor shower. The interior design aspires to a simple elegance in tune with the natural

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bush surroundings, whilst at the same time ensuring all luxuries are catered for. The chalets are extremely spacious and airy allowing for the cool breezes that blow up from the gorge to keep things cool year round. Each is well set apart from the other affording privacy, peace and quiet! Each chalet can be adapted to either a twin or double bedded room, with additional beds being added to some of the rooms to accommodate families. All beds have large walk in mosquito nets, and hot water bottles are used in the winter months.

The natural environment and surroundings blend throughout the Lodge grounds. All natural materials are used and the majority of the furnishings have been made in the local village by local craftsmen. The gardens around the pool and central living area are a colourful blend of indigenous plants and flowers and attract prolific birdlife throughout the year. Taita Falcon Lodge is a birder’s paradise with a resident pair of Vereaux Eagle and Peregrine Falcons, Augur Buzzard, as well as Snake, Fish and Hawk Eagles regularly being sighted. The rare Taita Falcon also makes an appearance for the “lucky ones”! Guided bush and bird walks are done around the Lodge and gorge and various hiking trails range from one hour to four days. Livingstone and Victoria Falls offers a vast range of activities - all of which can be arranged by Taita Falcon and the lodge offers transfers between these activities. Meals at Taita Falcon are sumptuous and varied and special dietary requirements are easily catered for. We serve meals either in the open sided dining area, on the viewing deck under umbrellas or under the stars, in the boma, or private dinners can be arranged in the client’s private gardens for special occasions. Clients are invited to either join a main table or feel free to have their own private table. Breakfast is served throughout the morning allowing for the well deserved sleep in! A selection of fresh fruits, pastries and yoghurt provides the “starter” to the individually prepared cooked breakfast. Lunch is either taken as a picnic if clients are “out and about” or served from the bar menu at the Lodge. Dinner is a three-course affair with light and dark meats being served each evening along with a selection of vegetables and salads. Although the majority of our clients are couples, friends and families, we happily cater for groups and special occasions. An ideal beginning or ending to your African Safari – spend a few days taking in the natural wonder of the Victoria Falls and the many adventure activities that the region has to offer!!

P.O. Box 60012, Livingstone, Zambia Sales Tel / Fax: +260 (0) 213 321 850 Lodge Tel: +260 (0) 213 327046 Email: taita-falcon@microlink.zm taitafalcon@zamtel.zm www.taitafalcon.com

Lilayi Lodge Lilayi Lodge, classic luxury lodge set in the enchanting surroundings of our game reserve, provides our guests a welcome escape from the hustle and bustle of modern day living only 30 minutes from the centre of Zambia’s capital, Lusaka.

The 12 traditionally designed chalets offer relaxation and revitalisation with sophisticated interior design and indulgent comfort. Enjoy your private verandahs from where you may watch the myriad wildlife. This modern elegance is continued through to our restaurant, a fine-dining experience of African fusion cuisine. Our chef uses only fresh herbs and produce from our farm to create exciting new menus each season. This is complemented by our sommelier’s extensive wine collection. Guests may take a game drive or guided bush walk, a horseback ride, a local village

tour, make use of our jogging/walking trails, visit the elephant orphanage or just relax by the sparkling pool. Lilayi Lodge is proud to offer our guests our new Elephant Experience. The package includes a luxury all-inclusive overnight with a walk in the bush with the orphaned elephants and a behind-the-scenes tour of the elephant nursery. Lilayi Lodge is privileged to support the Elephant Nursery project which is part of Game Rangers International’s ongoing efforts to conserve the wildlife of Zambia. This Elephant Experience is exclusive to Lilayi Lodge guests.

Lilayi has an executive boardroom that accommodates up to 20 people for meetings or we can offer our restaurant on a day hire for larger groups. Weddings, product launches and sporting events are all welcome. The natural beauty of our extensive grounds combined with our hospitality, expertise and convenient location makes Lilayi the perfect venue for any function as well as an exquisite romantic getaway.

Tel: +260 211 0840 435 / 0971 002 010 Email: reservations@lilayi.com Best of Zambia

Chapter 3 Travel, Tours and Leisure

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Safpar In 1988, Safari Par Excellence (better known as “Safpar”) secured a tender for Kayila lodge in Zambia’s remote Zambezi Valley. Since then Safpar has not looked back and has recently celebrated their 25th Anniversary.

Building on the multi day canoeing trips that we were running in the Lower Zambezi, Safpar purchased a white water rafting license in 1993, running our first commercial trip in 1994. Since then Safpar has gone from strength to strength as an adventure company in Livingstone. Victoria Falls Waterfront opened in 1999 on the banks of the Zambezi River in Livingstone. Since then other properties have been added to the Safpar portfolio, including the recently refurbished 4* Thorntree River Lodge and the latest addition to the

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portfolio, the 5* David Livingstone Safari Lodge and Spa. With these 3 properties, we have accommodation to suit all tastes and budgets –from camping up to 5* luxury. Safpar also own and manage a variety of activities and have our own fleet of vehicles making the company a ‘one stop shop’. Similar to our lodges, we have activities to suit everyone from extreme white water rafting to relaxing sunset cruises. WHTIE WATER RAFTING Internationally acclaimed as the best one-

day white water rafting trip available in the world, Safpar have been rafting the mighty Zambezi River since 1994. With the only guide team in the area licensed and recognized with the International Rafting Federation, Safari Par Excellence rate safety as highly as enjoyment. There is a choice of different trips, from ½ day to multi day / overnight trips. SUNSET CRUISE With the choice of 3 different cruise boats, Safpar have something to offer everyone.

A member of The Explorer Club

The 5* Lady Livingstone is based at David Livingstone Safari Lodge & Spa and can accommodate 144 guests. Based at Victoria Falls Waterfront are Makumbi and Mambushi. Makumbi is one of the best known cruise boats on the river and is always lots of fun, accommodating 100 guests whereas Mambushi is much smaller, taking only 25 guests so perfect for private bookings or simply those that want a quieter cruise. All boats are available for breakfast, lunch or sunset cruises and private hire. CANOEING The canoe trails operate above Victoria Falls and are the perfect activity for those who want to experience the tranquility of the Zambezi River as they paddle downstream with the current in inflatable two-man canoes. Clients also have the opportunity to see birdlife and possibly some game along the way. Half and full day trips available. Elephant Encounter Zambezi Elephant Trails has established Zambia’s first “Elephant Camp” - offering a once in a lifetime insight into these gentle giants. Together with this ecologically friendly method of game viewing, a

strong emphasis is placed on an Elephant experience rather than just an Elephant ride and guests are encouraged to interact with these majestic and intelligent African mammals. LION ENCOUNTER Africa’s first genuine programme to ethically re-introduce the offspring of rehabilitated captive-bred African lion back into the wild, helping safeguard the future of the king of the beasts. No leashes, no collars, just a natural African wildlife adventure operating in the Mosi-oa-Tunya National Park from Thorntree River Lodge, 10 minutes from Livingstone. Clients will have the unique experience of walking alongside and interacting with the lions as they play, learn to hunt and prepare for release. TOURS & TRANSFERS Safpar have a fleet of vehicles for all client transfers including airport, border, activity and inter lodge transfers. Tours include game drives in MosiOa-Tunya National Park, Guided tours of Victoria Falls and historical guided tours of Livingstone town. All guides / drivers are fully trained and promise to offer excellent

trips with their expert local knowledge and enthusiasm. After recently celebrating their 25th Anniversary, Safari Par Excellence has a wealth of experience in the tourism industry and will go out of their way to make clients stay in Livingstone the best that it can possibly be.

Safari Par Excellence Sichango Road Livingstone Phone: +260 213 320606 – 08 Cell: +260 973 403270 Website: www.safpar.com Facebook: www.facebook.com/safpar Best of Zambia

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Jet Extreme Adventure

Jet Extreme operates an exhilarating adventure jetboat ride on the Zambezi River within the mighty Batoka Gorge below the Victoria Falls at rapid number 25. Clients are picked up from their hotel in an open game viewer and driven to the Batoka Gorge through traditional and authentic African villages. En-route, the vehicle stops in Mukuni Village and clients are informed about His Royal Highness Chief Mukuni and the fascinating Mukuni Kingdom.

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In 2006, Jet Extreme installed a Cable Car system, an awesome feat of civil and mechanical engineering in itself, to provide clients an effortless way to enter and exit the 220-metre high Batoka Gorge. The system can carry a maximum of 25 passengers. This makes the Jet Extreme Ride easily accessible to all ages and abilities. Once clients reach the bottom of the Gorge, they are escorted to the lock box where clients can have their valuables (and anything you don’t want to get wet) safely locked away. Then clients are assisted with putting on life jackets before boarding the Jetboat. Once on board the Jetboat driver gives a quick safety briefing. Then you are pushed back into your seat as the boat takes off - Buzzing by Rocks, Jet spinning and powering up and down through the rapids, providing a true white knuckle ride. You will get wet!

Now and again your knuckles get a little relief as the driver stops and provides interesting information about the Gorge and the Zambezi River. The Jetboat is custom built and has two huge thumping V8 Chevrolet engines which drive two Hamilton Jet units. The Boat is over 800 Horse Power! The cable Car is also used to lift rafting clients out of the Batoka Gorge after their rafting trips. • Max Capacity on Jetboat - 22 Passengers • Minimum Clients - eight Passengers • Minimum Age - seven Years • Total Jetboat Time on the river - 30 Minutes • Total Trip Time from pick up to Drop-off 2.5 Hours • Free Beverages • Egg the Dog accompanies us on most trips.

Tel: +260 213 321 375 Cell: +260 977 388 465 Email: jetextremetony@microlink.zm Address: 12 Tanzania Road, Livingstone, Zambia Postal Address: P.O. Box 61043, Livingstone, Zambia www.jetextremezambia.com Best of Zambia

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Conservation Lower Zambezi Conservation Lower Zambezi (CLZ) assists in the protection of the natural resources of the Lower Zambezi as a resource for the present and future generations of Zambia.

Who we are CLZ is a non-profit organisation working with Zambia Wildlife Authority (ZAWA) and local communities to promote the protection of the threatened and precious wildlife and habitat of the Lower Zambezi National Park (LZNP) and the surrounding Game Management Areas (GMAs). Operating from Base Camp on the western boundary of the LZNP, CLZ is assisted by individuals and organisations that generously give time and money to this worthy cause. What we do Wildlife Protection We provide logistical support to ZAWA anti-poaching teams (fuel, transport, rations, training, equipment, communications and operating the patrol plane) to reduce illegal killing of wildlife. In 2013, CLZ established and continues to support a Community

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Village Scout Unit to increase capacity in the local wildlife law enforcement authorities in the LZNP and surrounding GMAs. Injured animal assistance Assist ZAWA with darting and treatment of snared, injured and orphaned wildlife in the LZNP and GMAs. Recent successful orphan rescues include elephant and hippo calves. Environmental Education Program for schools surrounding LZNP Aimed at decreasing illegal use of the area’s natural resources in the longer term, our outreach program delivers the CLZ Environmental Education curriculum to “Chongololo” conservation clubs at 50 basic/primary schools in the Lower Zambezi. Groups from the same remote schools visit the CLZ Environmental Education Centre at Base Camp monthly

(during the dry season), which includes a “hands-on” exploratory room. During these visits children participate in environmental and HIV/AIDS lessons. Activities such as game drives and boat trips allow children to experience animals in the wild in a positive way for the first time. Community Support CLZ are working with local community groups to increase involvement in the tourism sector. We also support the mitigation of human/wildlife conflict in the surrounding communities through projects including chilli growing and mitigation method workshops.

Go to www.conservationlowerzambezi.org or www.facebook.com/clzafrica to learn more about how you can help.

Game Rangers International

Game Rangers International (GRI) was founded in 2008 and works in partnership with the Zambia Wildlife Authority and local communities to secure a long-term, viable future for Zambia’s protected areas, the magnificent flora and fauna they contain and to empower the men and women charged with their protection. GRI currently implements five projects in both Lusaka and the Kafue National Park (KNP), Zambia’s largest protected area covering approximately 22,400 km2. These projects are designed to provide a truly holistic approach to resolving the complex challenges of conservation in the 21st century. Kafue Conservation Project – Working closely with Zambia Wildlife Authority to provide welfare, training and operational support to wildlife personnel on the front line of endangered species protection. GRI works with over 75 ZAWA Scouts and supports operations in KNP and other protected areas in addition to activities

designed to disrupt the trade in illegal wildlife products. Elephant Orphanage Project - Rescuing, rehabilitating and releasing orphaned elephants back into the wild. GRI currently looks after 13 elephants orphaned by poaching and human elephant conflict from across Zambia. These are cared for in two facilities: the Lilayi Elephant Nursery (hosted by Lilayi Lodge) and the Kafue Release Facility. Muzovu Awareness Project - Inspiring greater environmental awareness and understanding through teacher training and conservation clubs in Zambian schools. GRI has partnered with 40 schools around the KNP and Lusaka, establishing extra-curricular “Chongololo” conservation clubs. As a result 1,200 children each year are given the opportunity to learn about wildlife and nature in a positive and fun way.

Community Outreach Project – Working with communities living contiguous to KNP to mitigate Human Wildlife Conflict as well as promote environmental awareness at a community level. The communities living around National Parks have a complex relationship with the animals and resources on their doorstep. GRI works to mitigate damage caused by elephant and other wildlife as well as improving livelihoods. Kafue Research Project – Working to better understand wild elephant populations and Human Elephant Conflict in and around KNP. As well as monitoring the elephant orphans in the ‘release phase’, KRP is developing an understanding of wild elephant behaviour in the release area.

Sarah Davies, Fundraising and PR Manager Tel: +260 211 259 871 Email: info@gamerangersinternational.org www.gamerangersinternational.org Best of Zambia

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Portico With its fine finished décor in warm reds, greys and pinks, Portico restaurant is very chic, with well-planned spaces, delightful furnishings and dramatic finishes.

Hidden away in the showgrounds, Lusaka’s prime venue for large-scale exhibitions, trade shows and fairs, Portico is a hot spot for eating, drinking and socialising - where clientele can enjoy time with friends in a relaxed but sophisticated environment. In fact when ex-US President Bill Clinton visited Lusaka in 2007, it was Portico Restaurant where he came for the evening. The overall atmosphere in the daytime is relaxed and friendly followed by evenings dedicated to pleasant music and regular live events. Italian food Eating is a serious matter in Italy! Cooking and food are among the finest expressions of Italian culture, vividly portraying the country’s history and traditions. The chefs at Portico explain that, like other arts, cooking is based on measures and proportions, on the balance and fusion of different elements. Authentic Italian recipes are very often based on just a few very simple and humble ingredients, which are used to create exquisite dishes. What makes Italian cuisine so tasty is that, over the centuries, the people of Italy have discovered exactly how to achieve the perfect mix of flavours. Naturally the food that is cooked here is from genuine Italian ingredients made by Portico’s very own professional Italian chefs.

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The restaurant boasts the best Italian pizza in the city! Authentic Italian coffees are also on offer. In this place to eat you are encouraged to feel at home with family and friends, or to gather for a special occasion, in the style of an Italian Trattoria – traditionally synonymous with good food, good wine and good company. This Lusaka restaurant is opened from 12:00 from Tuesday to Sunday. However, pizza is served here all day, any time you like! Guests are welcomed at any time but reservations are best. That way guests can enjoy the undivided attention of the waiters, waitresses and barmen. Italian wine Italy is known to be one of the oldest wine producing regions in the world and Portico Restaurant makes sure that you are served the best wines with your meals. In fact the drinks here are imported directly from Italy. Wine for Italians means culture, love, friendship, taste, smell and colour. For the passionate team at Portico, opening a bottle of wine is a very different experience from opening a bottle of beer or whisky! The authentic Italian wines on offer include white wines like Chardonnay; red wines like Chianti, Montepulciano and Amarone; sparkling wines like Prosecco and Asti, and rosé wines like Rosato. Frankly the list

is endless! Italian spirits such as Grappa are also on offer, together with drinks like Limoncello and Amari, as well as quality cigars of course. This is also a cocktail heaven and the staff are specially trained to mix them authentically. Private functions The garden at Portico is suitable for exclusive events like corporate cocktails and parties. Since the décor here is perfectly suited to glamorous and classy events, Portico is often booked for corporate events, weddings and special birthday bashes. Book early to avoid disappointment! The venue makes for a pleasant event setting that includes fine dining, quality drinks, personalised entertainment and great company. Portico Restaurant hosts frequent live music featuring local bands on Saturday night and the place lights up and has a buzzing atmosphere at night. These popular local artists regularly play a range of music styles, attracting great interest. If you’re a fan of good live jazz music, then Wednesday evening is the night for you. Entrance to these Lusaka special events is absolutely free! As their way of giving back to the community, Portico also hosts special fundraising parties. Portico does however have the balance right – guests can enjoy the live music and enjoy a conversation or you can retreat into more intimate and quieter spaces if you so wish. On cooler evenings mobile coal fires are dotted around the

outside spaces adding further charm to this gem of a venue. An array of seating both indoors and outdoors includes dining chairs, bar stools, cushioned rattan chairs, comfy armchairs and sofas – a wide selection to suit the various needs of clientele. With views onto the polo field you will sometimes catch a game. Portico can be anything from formal to family orientated to groovy. The clever spatial design allows for a mixture of

ambiences at any one time – you choose which one suits you! Alternatively you can book the entire venue for big events and the staff here will create the right atmosphere for your particular special occasion.

Plot 2374 off Nangwenya Road Showgrounds, Lusaka, Zambia Tel: +260 211 250 111 +260 965 872 599 Best of Zambia

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Chapter 4 Jewellery, Lifestyle and Retail

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The Jewel Of Africa World-class jewellery created in Zambia Jewel of Africa is an innovator and a leader in the creation of world-class jewellery in Zambia.

The companyâ&#x20AC;&#x2122;s vision and goals to trade internationally is one of utmost importance and particular attention is given to the methods in which the brand presents itself for Zambia and the promotion of Zambian products abroad. The company has entered into strategic partnerships with miners of gold, emeralds and tourmalines to shape the basis of their production of jewellery in Zambia. Jewel of Africa can claim unequivocal provenance for the gemstones they use ensuring an ethical approach to jewellery creation and the highest levels of transparency to their customers. Jewel of Africa cuts its gems to fit the shapes and sizes of the raw gemstone in order to achieve optimum brilliance and the highest creative quality of world-

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class jewellery. Our lead designer is a fellow of the gemmological association of Great Britain (FGA) and also a member of the gemmological Institute of America (GIA). Her designs are sketched to your requirements with particular attention to the colour, shape and size of your chosen gemstone. You design… We create high-quality handmade jewellery in Zambia by Zambian master jewellers whose exquisite work proudly competes with international market leaders. Over the 20 years we have been in operation, the team at Jewel of Africa have been able to take skill, vision and craftsmanship into the 21st century and also offer a vast range of classic and unique gem-set jewellery in emerald, Tanzanite and aquamarine collections to name a few. With many outlets in strategic commercial positions in Lusaka and Livingstone, you will be able to purchase timeless pieces from an extensive bridal collection as well as playful wildlife inspired silver jewellery for all ages. Jewel of Africa welcomes you to the best of Zambia and look forward to creating your favourite design. InterContinental Hotel, Radisson Blu Hotel, the Golden Peacock Hotel, Manda Hill Shopping Mall, Levy Junction shopping Mall, The tax free lounges of the International airport in Lusaka and Livingstone.

Intercontinental Hotel Lusaka Radisson Blu Hotel Lusaka Manda Hill Shopping Centre Lusaka Levy Junction Shopping Centre Lusaka Kenneth Kaunda International Airport Golden Peacock Hotel Lusaka Livingstone Airport - Livingstone

Jewel of Africa is also available online at www.jewelofafrica.com www.facebook.com/JOAJewels Tel: +260 211 250005 Email: admin@jewelofafrica.com intercontinental@jewelofafrica.com

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Curves Gary and Diane Heavin opened the first Curves in 1992 as a fitness and weight-loss facility designed especially for women. In a relatively short amount of time, Curves grew to become the largest fitness franchise in the world, helping women in over 90 countries lead healthier lives. Why Choose Curves: • Curves is the largest fitness franchise in the world with thousands of clubs in over 90 countries. • Curves first opened in 1992 as the first fitness and weight-loss facility designed for women. • A Curves 30-minute workout can burn up to 2000 kilojoules and works every major muscle group with strength training, cardio and stretching. • Curves constantly innovates with new programs. • Curves has helped millions of women to lose weight, gain strength, and get fit.

The reason for Curves’ success is the practical approach to women’s diet and exercise combined with a supportive club environment. We invite women of all shapes, sizes, and ages to lose weight, become stronger, and reach their health goals at Curves. Over the past 20 years, Curves has been recognised as the fastest growing franchise in history. This new concept of 30-minute Ladiesonly fitness, strength training, weight loss guidance and a comfortable environment designed for women, was immediately successful. The founders recognised a need and an opportunity to help prevent deteriorating health and potential illness by caring for people through proper fitness. They realised that women across the world would benefit from the Curves program. They began to franchise this wonderful concept and opened the first franchise in 1995. The Curves 30-minute workout exercises every major muscle group and burns up to 2000 kilojoules through a proven program of strength training, cardio and stretching. But we’ve always known that the best solution for weight loss requires a complete approach. You need exercise to boost your metabolism, a diet that starves fat and feeds muscle, and the encouragement and support necessary to stay on track.

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Curves Franchise Curves simply is the largest fitness franchise in the world with clubs in over 90 countries. With 20 years behind us, we’ve proven that we’re here to stay for many years to come. Curves has just opened its doors in Lusaka. Women living in Manda Hill now have access to a supportive environment, offering a 30-minute fitness solution with a commonsense weight loss program that helps to break the cycle of yo-yo dieting. The Curves workout allows women of all ages and fitness levels to get the benefits of all five components of a complete fitness program, combining strength and cardiovascular training through safe and effective hydraulic resistance. The experienced instructors at Curves offer one-on-one training, while members talk and inspire one another during their workouts. Also, the comfortable, welcoming atmosphere has helped women of all fitness levels to commit to an on-going fitness program and achieve results.

Company Registration number: 107584 Office 3 Manda Hill Centre Cnr Manchinchi and Great East Road, Lusaka Email: info@curvesmandahill.com Tel: +260 96 9915 366

Cilla’s Completely Nuts! Macadamia Nuts & Nut Products.

The first, small-scale, commercial Macadamia orchard was established by Cilla Frost-d’Elbee in Chisamba in 1998 on “Kalundu”: the Frost family’s farm. Cilla and her farm team also process the nuts and make all the well-known nutty products in the farm kitchen: chocolates, nougat, flavoured nuts, cold-pressed macadamia oil, biscotti and many more… The Macadamia Nut tree is indigenous to Australia. Around 90% of the world’s commercial Macadamia crop comes from Australia. In Africa, the trees were first introduced and successfully grown on a commercial scale in South Africa in the 1950s. The Macadamia Nut is considered by many to be the finest of all nuts in taste as well as in nutritional value. It is widely used in confectionery and health-foods. Macadamia oil is greatly sought after by the makers of natural and organic cosmetics and is highly recommended as a superb cooking and salad oil. The average Macadamia nut kernel contains approximately 75% oil, 9.4% protein, 4.8% sugar, 7.7% dietary fibre, 1.6% minerals

and 1.5% moisture. While the Macadamia Nut contains the highest level of monounsaturated fatty acids (oils) of any natural commercial food, it contains no cholesterol. The nuts are rich in vitamins and minerals including: Vitamins E, BI, B2 and Niacin; Iron, Potassium, Phosphorus, Magnesium, Calcium, Zinc and Copper Selenium.

Cilla’s Completely Nuts! Macadamia Nuts & Nut Products Bateleur Investments Ltd. Cell: 0966 765039 Email: aprint@iconnect.zm Best of Zambia

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Chapter 5 Broadcasting

Dishing up Africaâ&#x20AC;&#x2122;s finest.

MultiChoice Zambia

MultiChoice Africa is the leading multi-channel, multi-platform pay-TV service provider in Africa and delivers great television to viewers in 50 countries across sub-Saharan Africa and its adjacent Indian Ocean islands.

Flag Description Green field with a panel of three vertical bands of red (hoist side), black, and orange below a soaring orange eagle, on the outer edge of the flag; green stands for the country's natural resources and vegetation, red symbolises the struggle for freedom, black the people of Zambia, and orange the country's mineral wealth; the eagle represents

MultiChoice Zambia staﬀ hoist their trophy after successfully competing in the 2014 Inter‐Company Relay

the people's ability to rise above the nation's problems

MultiChoice Zambia was established in 1994 as a joint venture between MultiChoice Africa and the Zambia National Broadcasting Corporation (ZNBC) with a share division of 51 and 49% respectively. The company initially started with analogue TV channels particularly M-Net, SuperSport and BBC covering Lusaka, Ndola, Kitwe and Livingstone.

known for servicing the high-end (Apa mwamba’s) to offering a broad spectrum of entertainment and news in various bouquets to suit different customers tastes and pockets. Our mandate is to offer best pay-TV services with original and exciting local and international news and entertainment supported by world class customer service and technology.”

MultiChoice Zambia has now spread to different parts of Zambia as the major pay-TV operator offering more than 120 channels through the digital satellite Pay-Television business ("DStv") and the digital terrestrial transmission popularly known as (“GOtv”).

The company started with 20 members of staff in a rented office in Lusaka’s Kabulonga area. Today the number of staff has increased to 200 employees. In 2012 the company relocated to its own modern day facility located along Alick Nkhata Road in Lusaka. Currently, but with a great budding potential, the company has over 80 agencies with 100 installation companies that it works with across Zambia to serve its customers efficiently.

MultiChoice Zambia General Manager, Simon Bota said “We are proud to have grown from a company

MultiChoice Africa is an African pioneer of pay TV services in sub-Sahara Africa, having launched the

first digital satellite service in the 1980s. The company provides multi-channel multi-platform digital pay television services containing channels from Africa, America, China, India, Asia and Europe. The company has over twenty years’ experience as a Pay TV operator in Africa, offering cutting-edge digital technology and a selection of DStv and GOtv bouquets containing premium television channels

for subscribers in 50 African countries and the adjacent Indian Ocean islands. MultiChoice has continued to work closely with its sister companies like M-Net and SuperSport to deliver great local content and unique and exciting channels. Creating Shared Value MultiChoice's involvement in Zambia goes beyond its core business. Through its corporate social investment; the company actively participates in social transformation and enables individuals and communities to help themselves. This year, MultiChoice Zambia in conjunction with SuperSport invested USD $2.4 million in the local soccer league. This has been channeled towards broadcasting the local soccer league, training, managing production crews and exposing upcoming footballers to international standards.

Zambia’s First Lady Dr. Christine Kaseba – left, receives an Explora decoder during the Health Living Fundraising Dinner for the Inter‐Company Relay.

The company also partnered with the Ministry of Education, to establish MultiChoice Resource Centres in several Secondary Schools in Zambia. The resource centres have a DStv Kit, which includes a >>

Zambian subscribers also have access to Africa Magic, which provides ‘Made in Africa’ programmes from soaps and drama, series to lifestyle shows, documentaries and movies.

MultiChoice Africa is one of the most innovative media companies on the continent. We employ some notable tech gurus and ICT rockstars. Smart, dynamic individuals with a passion for all things digital, interactive, new and technology driven. Our goal? To change the way we enjoy and interact with technology in order to make our lives easier and better.

MultiChoice Zambia

DStv BoxOffice is the new movie rental service providing DStv subscribers with the ultimate in home television entertainment. The video-ondemand service allows subscribers to conveniently rent and watch the latest block-

As an excellent corporate citizen MultiChoice Zambia is committed to making a significant contribution to the country’s development and is keenly aware of its responsibility not only to provide the highest quality television entertainment, but also to invest meaningfully in the development of local communities.

buster movies (that have not yet been broadcast on DStv) in the comfort of their homes, right on their DStv HD PVR and Explora decoders. Premium subscribers can download their movie of choice and enjoy it at leisure. The first movie rental is provided at no charge, courtesy of DStv. Customers using the service may choose to use any of the flexible payment

Former Big Brother contestants and their friends pose for a photo at the launch of BoxOﬃce in Lusaka, Zambia

options to rent and make anytime movie time with BoxOffice. With this innovative service, subscribers can watch the latest blockbusters before they become available on TV, legitimately. BoxOffice delivers

decoder, a VCR and satellite dish fully installed by MultiChoice with 9 educational channels. So far 370 schools in Zambia have benefited from this ongoing initiative aimed at reducing illiteracy levels in Zambia.

quality, simplicity, choice and convenience at the touch of the GREEN Button! Please visit www.boxoffice.dstv.com for more information.

MultiChoice Africa’s ongoing partnership with Eutelsat has created meaningful engagement with students, the academic community and the scientific world through the DStv Eutelsat Star Awards. The competition is geared towards students and encourages them to either write an essay or design a poster about the benefits of satellite technology on the continent. Since its inception, the competition has drawn over a 1000 entries across the continent and has invigorated a passion for science amongst

the younger generation. The winner in the essay category wins a trip to Eutelsat’s headquarters in Paris and a once-in-a lifetime opportunity to see a rocket launch into space. The runner-up in the essay category wins a trip for two to visit MultiChoice facilities and the South African Space Agency near Johannesburg, South Africa. The four winning schools represented by the overall award winners and runners-up respectively are also rewarded with a DStv installation, including dish, television, stateof-the-art PVR decoder and free access to the DStv Education Bouquet. MultiChoice has this year sponsored Felix Mwenge, the Country Economist at International Growth Center – Zambia on a two year Master of Philosophy Programme with the University of Cape Town (UCT). Mwenge is one of only a few African young leaders selected to take part in the pilot project by UCT in Development Policy and Practice. “While this school is just starting, so far I can see it as a training ground for Africa’s leadership both in the private, public sector and international development organisations. I see this school as a birth place of ideas and minds that will change the African continent in few years to come,” Mwenge said.

Innovative, cutting-edge technology. Brought to you by MultiChoice Africa.

Celebrating Africa’s heroes

Africa Rising

Africa Rising As a business born and bred in Africa, celebrating Africa is a key priority for MultiChoice. We launched ‘Africa Rising’, a real life campaign that encourages Africans to take up the mantle and make a positive impact in their communities, countries and the continent at large. The campaign celebrates the huge

He said by bringing students from different African countries together, the course provides a unique forum rarely seen around to reflect on some of the pertinent issues of African development, which is useful for the future of the continent. “As a young person myself, I am greatly benefiting from the immerse knowledge and the exposure this course brings with it. I look forward to contributing positively to the growth of the African continent, thanks to MultiChoice!” he added.

Education Minister Dr. John Phiri‐ far right and MultiChoice Zambia General Manager Simon Bota – on left, listen in as a pupil from Chilenje South Secondary School gives a vote of thanks after Multi‐ Choice Zambia re‐launched the Schools Resource Center project.

MultiChoice Africa has taken up full sponsorship for three students from different countries of which Mwenge is part. The high level and intensive academic programme was established last year by Professor Allan Hirsch as a measure to help African governments on economic policy directions. MultiChoice Zambia also supports several orphanages and institutions by providing food, clothing and other necessities. The company renovated the Malnutrition Ward and installed free DSTV in the paediatric section at Zambia’s biggest hospital, the University Teaching Hospital (UTH) in Lusaka. MultiChoice has also invested in the film and television industry in Africa through the creation of the

Africa Magic Channels to showcase African talent. This year, three Zambians were nominated for the prestigious Africa Magic Viewer’s Choice Award which took place in Lagos, Nigeria. The CNN MultiChoice Africa Journalist of the Year Awards have also created a platform for leading Journalists around Africa to be recognized for their work. Andrew Mulenga, one of Zambia’s leading art writers won the 2012 CNN MultiChoice Arts and Culture Award.

advances in Africa’s standing, and is geared towards inspiring audiences and stakeholders to participate in the growth of African social investment projects. The campaign was launched with a Pan-African song composed and performed by six of Africa’s top artist and producers who have collaborated in the song

Other initiatives sponsored by MultiChoice Zambia include the Big Brother Competition, the annual athletic fest organized by the Zambia Amateur Athletics Association, the Inter-Company Relay, and the comedy fest – Stand up Zambia Comedy, etc.

titled ‘Rise Up’.

A pioneering spirit

change. The Africa Rising

Looking ahead to 2015, when digital migration will be fully operational, MultiChoice Zambia believes this will be a great opportunity to offer the people of Zambia the best and affordable pay-TV service with high quality picture. This will change the competitive landscape and speed up technological advancement in the TV industry. MultiChoice Zambia has prepared an exciting range of products yet to be launched, some of which include the DSTV mobile.

The song has become an anthem for change in Africa. It is bold, energetic and a rallying call to the people of Africa to ‘rise up’ and make a campaign has created a new social investment movement that inspires Africa, which is undisputedly regarded as the world’s next big growth market with huge potential.

“MultiChoice Zambia remains committed providing the best and affordable pay-TV services to all Zambians. We have witnessed an ZAMBIA exciting phase of growth and success MultiChoice 2/34773 77 .34 NO t Plo during our 20 years of operations in Road ta Alick Nkha bia m Za , Zambia and we look forward to ka Lusa 68300 taking up more opportunities. MultiTel : +2602113 68347 13 21 Fax: +260 Choice Zambia is here to stay,“ o.zm .multichoice.c ambia@zambia cz m Mr. Bota concluded. <

Chapter 6 Media and Marketing

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Media 365 Ideas that Inform, Educate and Inspire Social Transformation.

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Who we are? We design and implement campaigns for social good, using unique design thinking to create impact. We are award-winning media professionals with wide-ranging expertise in creating content through audio-visual and print production, digital communication, strategic communications, social marketing, public relations and corporate social responsibility. Our team uses in-depth understanding of social issues and behaviour-change to create content, marketing, branding and strategies with clear and measurable results. Based in Lusaka, Zambia, we have worked with local and global clients in the public, private and non-profit sectors since 2008. Media 365 is a proudly Zambian and 75% female-owned company. What we do: products and services We conceptualise, design, implement and manage media campaigns that bring attention

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to our clientsâ&#x20AC;&#x2122; causes, adds value to their work and encourages people to take action. We handle medium to large communication projects, and are experienced in projectmanaging and accounting for large budgets. We do this through a two-pronged approach: our consultancy business that sells our services to clients, and our business development that creates original content owned by the company.

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Consultancy service Under our consultancy service we design, develop, implement and manage media activities that bring attention to our clientâ&#x20AC;&#x2122;s objectives and encourage people to take action. Our services include: â&#x20AC;˘ Communication and Campaign Plans â&#x20AC;˘ Website development and maintenance â&#x20AC;˘ Grassroot activations â&#x20AC;˘ Content creation, planning and production for print, TV, radio, and online

Brand development Public relations and media management Multimedia products Conference and event management Audio-visual equipment hire Local Fixing

We are entrepreneurs who value innovation and see creativity as a hallmark of our business. The team at Media 365 are the best at what they do and our core values drive the business in all we do, Creative and Innovative: Justifying our Reputation for Quality Principle of Stewardship A key guiding value of Media 365 is to live by giving. We believe in empowering our staff by providing a culture of constant learning, and sharing best practices through learned experiences. All employees of Media 365 leave better trained and able to succeed in their professional and personal life. The aim is that employees leave with the principle of stewardship too. It is our way of paying it forward with the next generation. Management Profile Catherine N Phiri, Managing Director Cathy, as sheâ&#x20AC;&#x2122;s known, is a former MTV senior executive, with a wide knowledge of TV and digital production know-how. Sheâ&#x20AC;&#x2122;s also a strategic thinker, and experienced in project management, managing multi-million dollar campaigns. Sheâ&#x20AC;&#x2122;s also a behaviour change specialist, using communication to promote behaviour change. Cathy has worked in the UK, with her communications experience being used across Africa; in Zambia and

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Kenya, the Caribbean, and Latin America. Cathy is the recipient of the 2009 Johns Hopkins University Gold Medallion in Health Communication. Fred M Phiri, Creative Director Freddy, as people call him, is an expert in audio-visual production. Trained in TV production by Deutsche Welle and Community Video Education Trust in Cape Town, Freddyâ&#x20AC;&#x2122;s skill set is wide ranging and diverse. Freddy is the creative force behind all Media 365 productions, where he scripts, produces, and directs all audio-visual production and is instrumental in creative design of online and print products. His work has led to Media 365â&#x20AC;&#x2122;s award-winning products. In addition to his interest in production, Freddy is also very passionate about social entrepreneurship â&#x20AC;&#x201C; particularly using entrepreneurial principles to address problems for social change. In 2007, Freddy co founded The Hip Hop Foundation of Zambia, an association of stakeholders in the hip hop entertainment sector who believe in hip hopâ&#x20AC;&#x2122;s power to be used for positive social and economic development. Freddy is also hired as a freelance fixer and producer for international media and production companies such as BBC, Al Jazeera, MTV, Vertical Limit Productions (South Africa) and A24 Media in Kenya. He has also worked with Sony/Rockstar 4000 in the production of â&#x20AC;&#x2DC;Handâ&#x20AC;&#x2122;s Across The Worldâ&#x20AC;&#x2122;, the Airtel sponsored R. Kelly collaboration with select African artists including JK from Zambia. Mary K Phiri-Tembo, Business Development Director Mary is the strategic communications expert at Media 365. Working in communications for over 18 years, she founded Zambiaâ&#x20AC;&#x2122;s first and most successful magazine for young people,

Trendsetters, at just 18 years old. Since then she has consulted with various multinational organisations on a number of issues including: childrenâ&#x20AC;&#x2122;s rights, sports as a tool for HIV prevention, developing life skills and producing training materials. Maryâ&#x20AC;&#x2122;s extensive knowledge of development issues is coupled with a keen interest in industrial design and her deep understanding of consumer trends has led to using design processes for producing products and spaces that deliver solutions that create impact. A recipient of University of Michiganâ&#x20AC;&#x2122;s Populations Fellows PEAK Fellowship (2002), Mary holds a Postgraduate diploma in Publishing from the Columbia Graduate School of Journalism. Natasha N Phiri, Insights and Training Director Natasha is a psychologist, Rhodes Scholar and new media addict; appreciating how social networking and mobile technologies have changed the face of cause-related communications. Natasha is inspired by how human behaviours inform effective social change campaigns, and she pursued a degree in Psychology with a minor in Sociology from the University of Zambia. Natashaâ&#x20AC;&#x2122;s interest in evidence-based behaviour change led to her attainment of a masters in psychological research at Oxford University. She is currently a PhD candidate at Oxford University. Natasha provides new media insights at Media 365, initiating ways of employing social networks such as Facebook and SMS technology to strengthen the communication campaigns â&#x20AC;&#x201C; especially campaigns working with young people and rural communities as these tools, respectively, are very well suited to. She also leads the research work at Media 365 ensuring that Media 365 engages in strategies that work.

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Awards â&#x20AC;˘ 2014: Best TV Series for Love Games â&#x20AC;&#x201C; DSTV Africa Magic Viewers Choice Awards. â&#x20AC;˘ 2013: Top Zed Brand â&#x20AC;&#x201C; Based on a user survey from The Best of Zambia, for best customer service. â&#x20AC;˘ 2010: Best Multi-Channel for One Love Kwasila â&#x20AC;&#x201C; AfriComNet Annual Awards for Excellence in HIV and AIDS Strategic Communication in Africa. â&#x20AC;˘ 2009: Best Drama Series for Club Risky Business â&#x20AC;&#x201C; National Association of Media Arts (NAMAs) Zambia.

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Plot 19074 Kabompo Road, Kalundu Lusaka, 10101, Zambia Tel: +260 211 29 36 00 Email: frontdesk@media365.co.zm www.media365.co.zm Best of Zambia

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G. Rutherford Outdoor Advertising

G. Rutherford Outdoor Advertising was incorporated in 1998 and is a Zambianowned business whose vision is beyond generations to come. Over the years our firm has engaged in Outdoor Advertising in a different way. We have won the hearts of clients who want their adverts placed throughout Zambia.

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Our mission is to provide the highest quality in outdoor advertising to our valued clients and ensure that we provide according to their expectations. We believe that in order to succeed we must contribute to the success of our clients. And to achieve this, we have a well-qualified and competent workforce in the fields in

which we offer services. Our workshop has the capacity to fabricate billboards and signs to specifications that will suit our clients. We also have a graphics department where we originate the concept of design from words or description to a finished product. G. Rutherford Outdoor Advertising is proud to say that besides billboard advertising, we have adopted prime locations such as roundabouts, junctions and dual carriageways which we maintain on behalf of the Councils. This is evident by the lush green lawns, beautiful flowers and clean surroundings which provide an environment conducive to your advert. Our company values are an important guide to our corporate culture and drive our behaviour and our performance levels. Our passion and unwavering commitment to service excellence continually surpasses each benchmark we set, and will continue to drive our success. Our experience and successful track record gives us unique insight into the challenges of outdoor advertising. We work in close partnership with our clients to ensure that we develop innovative solutions that address their requirements. With prime advertising space located throughout Zambia, we have the ability to provide our clients with advertising solutions that will not only save them time to look for suitable locations but also enable

G. Rutherford Outdoor Advertising

them to reach the targeted audience for their adverts. We have a presence in the following towns: Chambishi, Chililabombwe, Chingola, Chipata, Chisamba, Choma, Kabwe, Kalulushi, Kaoma, Kapiri Mposhi, Kasama, Kasumbalesa, Katete, Kitwe, Livingstone, Luanshya, Lusaka, Mansa, Mazabuka, Mongu, Mpongwe, Mufulira, Nakonde, Ndola and Solwezi. In addition to the above, we also have billboards located on the highways like the Ndola/Kitwe dual carriageway and Kitwe/ Chingola road. In case there are other locations that you would like but are currently not on our locations list, we will make arrangements with the relevant authorities like the Councilor Road Departments to have permission granted to erect billboards at any locations of your choice.

Outdoor Advertising will provide you with a broad coverage and targeted market reach. It is the most visible media exposed to everyone who goes outside of the home to work, school, shop or to do business. It also allows for targeting specific communities, groups, ages, income levels and other diverse audiences, generating repeated exposure, delivering your message over and over again. Our billboards are designed in a way that you can rotate your advert from one area to the other in the shortest possible time. You can pinpoint your prime target areas exactly. Advertising anything outdoors means 24-hour exposure to the public eye. We are available to provide you with this cost efficient service 24-hours a day, 365-days a year.

For general enquiries you can get in touch with us on the following numbers: HEAD OFFICE No. 13 Dag Hammarskjoeld Drive, P.O. Box 70736, Ndola, Zambia E-mail: groutdooradv@zamtel.zm Cell: +260 966782231 +260 962202291 +260 212617114 LUSAKA OFFICE Plot 169/110a, Luanshya Road Villa Elizabeth E-mail: groutdooradvlsk@zamtel.zm Cell: +260 955756282 + 260 955135662 +260 211224197 www.grutherfordoutdooradvertising.com Best of Zambia

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GroundXero GroundXero consists of two partner companies, BrainStorm MediaWorks and K-Roc Pictures which provide services to corporates and individuals both locally and abroad.

The fusion of the two entities, BrainStorm and K-Roc Pictures, was undertaken because of the rising demand for quality multimedia productions in the industry. The two entities pooled their assets and skills dedicating them towards one very powerful team known as GroundXero.

About BrainStorm MediaWorks BrainStorm can best be described as primarily being in the business of providing creative multimedia and advertising services and was originally established to be an instrument for communication through creative and concept development for various programmes on both radio and television. Later, BrainStorm utilised the already existing machinery and capacity to produce highquality adverts, among other multimedia productions, both locally and abroad.

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About K-Roc Pictures As an independently-owned multimedia design studio, K-Roc Pictures consists of designers and producers who share a passion for translating a great idea into an engaging, intelligent and innovative production. We are a multi-platform digital film and cinematography agency that produces radio, TV and online ads, HD video production for entertainment and arts, interactive presentations, and offers expert multimedia production advice. Our Team Through sharing of skills and constant learning while on the job we have developed a multi-faceted skill set and a highly committed team who share our vision of multi skilling and consistent progress. Our Available Facilities Automatic Dialogue Replacement (ADR) Foley Artistry Sound Design Video Editors Sound Editors Sound Recordist Casting Agents Producers Camera Crew Motion Graphic Design Creative Direction Copy Writing/ Conceptualisation

Quantity of Staff 01 01 02 04 02 01 02 02 04 02 03 02

*Please note that the above numbers do not represent our total staff base but rather how many of our staff has specific skills as a result of multi skilling.

Equipment Cameras • Sony FS100 • Sony FS700 • Canon 5D Mark II • Canon 5D Mark III Camera Supports • Moving Car Dolly • 5-15kg Wondlan Steadycam • Tripod Dolly • 3ft Wondlan Electronic Slider • 13ft Jib with Motorised Pan/Tilt Head Lighting, Reflectors and Supports • 3.2x3.2m Butterfly Kit (Scrim Jim) • 2.4x2.4m Butterfly Kit (Scrim Jim) • 2x2 Kino Flo Lights • 2x4 Kino Flo Lights • 650Watt Arii Style Fresnel Lights • 350Watt Uniflood Cosmolight Studio Kit Our Services GroundXero delivers creative content and strategy with the utmost emphasis on consistency, quality and originality. Our creative style is unique, exuberant and thought provoking. We appreciate the need for simplicity and believe the best ideas should be striking, simple and memorable, allowing the consumer to retain the intended message. We often embrace grueling work schedules and work with minimal supervision. However, we highly value the input of our clients and welcome any collaboration. While we maintain global standards of quality, we always ensure that our work resonates at a local level, ensuring that it promotes the notion of being a modern emerging cosmopolitan culture. Our specialty lies in the following areas: • Digital Animation

• • • • • • •

Motion Graphics Graphic Design Marketing Strategy Radio, TV and Print Commercials Documentaries Music Videos Post Production i.e Grading/Compositing/ Visual Effects • Photography • 2D Animation • Digital Filming Equipment Rentals

For more information visit www.groungxerotm.com Email: admin@groundxerotm.com Call: +260 211239119 Mobile: +260 965997447 +260 971771023 Best of Zambia

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Associated Printers Ltd. Incorporated in 1964, we celebrate our 50th Anniversary with Zambia!

We are a well-established, wholly Zambian, pre-press, press, signage and document archiving Company. Associated Printers Ltd. professionally serves the printing, signage and archiving requirements of a large number of companies, corporations, organisations and institutions. Printing The revolution in full-colour printing technology offers the customer Value, stunning Quality and Speed. Computer To Plate (CTP) imaging technology is used in our modern printing processes. With this technology, we produce an image created in Desktop Publishing (DTP) application directly to a printing plate. With an experienced factory team, we produce a wide range of: Business Stationery, Promotional Materials, Magazines, Calendars, Annual Reports, Computer Stationery, Mailers, Catalogues, Brochures, Flyers, Folders, Labels and Artworks... Xpress Print Rapid same-day, high-quality digital printing. We produce Business Cards, Flyers, Brochures, and other short-run business and promotional items and manuals. Reel-to-Reel Digital Colour Label Printing Fast, High-Resolution, short-run label

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printing, vibrant and sharp colours, highquality graphics with gloss laminated finish. All shapes, Reel to Reel, personalised, quick turnaround.

to assist with any enquiries. We have 80 employees, two working Directors, six Managers and a sales team led by our Sales Manager.

Signage At the newly-built, spacious double-storey offices at our Kabelenga Rd Head Office: • Full-colour Banners/Posters • Customised Wheel Covers • Pop-up Display Stands • Billboards, Light Boxes • Rolling Poster Units, Hanging Posters, Queuing Systems • Stretch Stands, Show Display System Stands • A-frame Banner Stands • Snapper Poster Frames • Vehicle Branding • Show Stand Branding • Roundabouts • Identity Cards, Name Tags • Lampost adverts • Architectural Signage and many more types of signs

Our Factory Graphic Design In terms of Graphic Design, we have our own, competent, in-house graphic designers. We also have contractual relationships with design houses, advertising agencies and freelance artists and designers. Our wellequipped and fully-functional factory has the following equipment:

Presentation Products We are the agents in Zambia for the Parrot Office Products range Including: • Flip Charts • White Wipe Boards/Year Planners • Overhead Projectors/screens • Black Boards Archiving and Document Management We have a commercial document storage facility on Leopards Hill Road where we physically store and manage clients’ documents using dedicated software supported as a franchise from Docufile, South Africa. We also provide electronic scanning of documents and Client-site document control solutions. We have a dedicated, motivated team of production and sales personnel

PRE-PRESS • Kodak Computer to Plate Machine (CTP) • Automatic Plate Processor LITHOGRAPHIC Printing • Lithographic - Shinohara 5 Colour Machine • Lithographic - Heidelberg Kord 64 x 1 machine • Lithographic - Heidelberg Sork Z two colour machine • Lithographic - Ryobi print and numbering machine CONTINUOUS Printing • Computer - Ryobi pack to pack x 3 Computer Stationery printer • Computer-Ultra Mailer Printer, collator and numbering/gluer XPRESS PRINT & LABEL Printing • Xerox Docucolour – 4 colour Digital machine for XPRESS printing • Digital Label Press and Finishing System CX1200e - NEW POST PRESS • Folding • Stitchers

• Collators • Laminator SIGNAGE printing • Large Format Mutoh Digital Printer • Large Format MIMAKI Digital Printer NEW • Large Format HP 9000 Digital Printer • Mimaki Plotter/Cutter • Millenium PVC Card Printer

HEAD OFFICE - LUSAKA Printing Lusaka (Head Office and Factory) Plot 2353, Kabelenga Road Tel: +260 211 22 97 13/4/5 Fax: +260 211 22 17 02 Email: pfrost@iconnect.zm Signage AP Signs (Head Office and Factory) Elijah Nkunika – Shop Manager Tel/Fax: +260 211 22 97 13 Email: elijah.nkunika@yahoo.com Archiving & Document Management Tel/Fax: +260 211 266142 Email: archive@iconnect.zm Leopards Hill Road, Lusaka Kitwe (Sales Office) Dennis Silwamba – Sales Representative 1052 Accra Road Tel: +260 212 2240 16 22 41 49/ 22 82 26 Fax: + 260 212 22 13 71 Email: aprintk@iconnect.zm www.aprint-signs.com also on Facebook Best of Zambia

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Shreeji Investments Limited Tried, Tested & Trusted

Service and technology for the 21st century with a difference

Shreeji House - Phase 2 Zambia has gone through major changes since the advent of this government and the ﬁrst issue of Best of Zambia and so have we. From a small entity at inception in 2000, Shreeji has become a major driving force in the IT and digital printing industries in Zambia. It is our goal to set the standard in our country when it comes to reliability, professionalism and customer service. Hence our slogan “TRIED, TESTED and TRUSTED”. We are not perfect and we have not achieved all our goals yet, but we have made tremendous progress. We feel the changes we have made internally and the innovations and product mix that we have brought and introduced to the market will make a signiﬁcant contribution to Zambia and the overall ease of doing business in this beautiful country.

COMPUTER CONNECTIONS

Computer connections, the IT division of Shreeji Investments Limited is 14 years old and has matured to be one of the leading IT product/service provider in Zambia.

We are the distributors for Toshiba, PC Mate, Karbonn, Gold Partners HP Partners, Microsoft, Cisco select, Epson, Lenovo, Dell Tier 2 and many other popular IT brands. Digital Asset Management (DAM) consists of management tasks and decisions surrounding the ingestion, annotation, cataloguing, retrieval and distribution of digital assets. It also refers to the protocol for downloading, r e n a m i n g , backing up, rating, grouping, a r c h i v i n g , optimizing, maintaining, thinning and exporting ﬁles. Shreeji also offers physical storage of documents and retrieval besides electronic/digital storage. Paperless Ofﬁce – Green Solution Our product Green Box, Green Form and Green Store solution to scan any kind of Form and store

them electronically on cloud based or server based environment and retrieve them with precise reference numbers at anytime, this avoids paper and creates searchable digital forms. It automatically populates the details, and transmits to the back-end server.

LAZER DIGITAL

Leaders in Large Format Digital Printing We strive to deliver customer value through highquality, technologically advanced, competitively priced products and 24/7 customer care and support. We operate 6 large format printers with a combined production capacity of 1,100,00 sqm per year (standard working hours,5 day week) Producing a fantastic print job sometimes is not enough….With the print process complete, the equally important task of finishing is made easy with high tech finishing equipment. Often these are the final steps in producing displays, POP/POS graphics, Labels, Packaging items etc. Our finishing team completes the production process with speed and accuracy, delivering a quality end product.

Ofﬁce Space

Helicopter Branded

From conceptualization, to application and ﬁnal installation, Lazer Digital offers management services for advertising or branding campaigns, promotions and events.

Science and Vocational Training and Early Education – Shreeji Investment Limited branded the bus and partnered with MOE setting up the mobile lab. The bus provides 19 seater full ﬂedged computer lab with LCD projectors and interactive boards. For us, sky is the limit when it comes to branding. We have successfully branded the Airtel helicopter and Zamtel plane. We have also provided suitable street signage in Lusaka and Livingstone, all the signage at the Victoria Falls, world heritage site in Livingstone.

Large Format Printing Production Room 1

Social Responsibilities Shreeji was platinum sponsor of blood donation camp in Zambia for the year 2014. Shreeji participates every year and we render our full support for this noble cause and other deserving community based projects.

Boeing Plane Branded

Warehousing Complex (under construction)

Shreeji House The Heritage Mall

Mission Statement

Flatbed Printer Digital Offset

We may not have the answer Showroom

But we’ll ﬁnd it. We may not have the time, But we’ll make it. We may or may not be the biggest, But we’ll be the most committed to your

48 Head HSS Solvent Printer

We often work in collaboration with advertising agencies, clients and contractors, ensuring expedient completion and customer satisfaction. We rise to the challenge of complex or customized requests with reliability and brilliant timing. We do all this exceptionally well and try to build lasting relationships along the way. Shreeji Investments Limited successfully executed the supply, delivery and installation of Thin Client Class Room solution to schools in Northern, North Western and Southern Provinces of Zambia. ZICTA was the facilitator of this program with Ministry of Education, the custodian. Mobile E-Learning Bus for Ministry of Education,

success. Thin Client Classroom

Our Values

• Striving for Excellence • Happy and satisﬁed customer • Service affordable for all • Team spirit/team work (can do spirit) • Impeccable ethics • Responsibility with accountability • Simple and efﬁcient systems

Mobile E-Learning Bus

Magic of Zambia Magic of Zambia was founded as a company following the success of the first Magic of Zambia Travelerâ&#x20AC;&#x2122;s Guide to Zambia in 2000. Our team is a dynamic group of people passionate about Zambia and all that the country has to offer.

We understand what visitors and tourists need to make the most of their visit and we package information in a clear and concise way. We also aim to showcase local talent and work with local partners and clients to highlight development throughout the country. We show what is possible in Zambia! Lusaka City Guide Lusaka is an increasingly dynamic city. A gateway to the rest of the country and a hub of entrepreneurial development, the city is attracting a growing number of business and tourist visitors. From sampling sushi to doing a bit of karaoke to getting out on safari, Lusaka has it all. The challenge is â&#x20AC;&#x201C; where to find them? This guide is packed with local,

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OF ZAMBIA

down to earth and up to date information for locals and visitors alike. From tips on short courses to maps and contact details, this is your essential guide to life in the capital. Livingstone Guide From one of the seven natural wonders of the world, the stunning Victoria Falls, to adrenalin pumping activities and beautiful views of natural landscape and wildlife, welcome to the adventure capital of Zambia and the Southern African region. For first-time visitors to Zambia, the sights and thrills of the Victoria Falls or Mosi-oa-Tunya, are a must - there’s a good reason why people keep coming back for more. The Magic of Zambia

team have done the groundwork to make this guidebook an essential part of any visit to Livingstone. It will help you navigate Livingstone’s broad streets and adventure landscape to easily and conveniently find useful information, phone numbers and tips on activities, places to eat, where to stay and more. Livingstone has emerged out of its slumber to become a lively place without losing the heritage of its colonial past. Named after the Scottish missionary and Explorer David Livingstone, charming public buildings with wide steps, columned entrances and white facades, Edwardian residences and Cape Dutch churches can be seen, infused with contemporary Zambian culture.

Kick back to enjoy the sunset while drifting down the mighty Zambezi River, take a white knuckle ride down the rapids or view the spectacular Falls from the air, flying over the Batoka Gorge. Amble down to the boiling pot or take a walk with lions – whatever you decide to do, you will never forget it.

For more information and to contact the team: 6B Omelo Mumba Road, Rhodes Park, Lusaka, Zambia Tel: +260 211 223 344 Email: moz@image.co.zm Facebook: Magic of Zambia Twitter: https://twitter.com/Magicofzambia Web: http://magicofzambia.com

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Chapter 7 Conferencing, Exhibitions and Events

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Event Solutions Event Solutions are a bespoke event management company; our objective is to deliver expertise.

Chinese Spring Festival C Magic of Zambia

Vice President guy Scott delivers opening remarks at ZIIF 2012

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Brothers for Life UNICEF

SOLUTIONS

Expertise Delivered A member of the Event Solutions Group

Start Foundation-Giant X Mas Tree 2013

NCC Expo by Events Solutions and Showmasters 2013 C Magic of ZambiaNCC Expo by Events Solutions and Showmasters 2013 C Magic of Zambia

Our main focus is being a Professional Conference Organisation. We offer a turnkey solution for all our events nationwide. Unparalleled creativity, a passion for excellence and an unrivalled attention to detail are the trademarks that we bring to every event we manage, having over 20 years of experience in the industry.

NCC Expo by Events Solutions and Showmasters 2013 C Magic of ZambiaNCC Expo by Events Solutions and Showmasters 2013 C Magic of Zambia

6B Omelo Mumba Road Rhodespark, Lusaka, Zambia Tel: +260 211 223344 www.eventsolutions-zambia.com Best of Zambia

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ShowMasters Your total exhibition solution A member of the Event Solutions Group

Green Jobs Programme Low Cost housing project - Poster Stands

Lusaka Motor Show - VW Designer stand

ShowMasters provides a total exhibition design and construction service. Using Octanorm Exhibition fitting system, ShowMastersâ&#x20AC;&#x2122; stands can be either purpose designed and built or fit in with the predetermined shell schemes. Stand Design & Construction Using experienced and qualified designers, ShowMasters will firstly determine the clientâ&#x20AC;&#x2122;s specific requirements and then design a stand in line with agreed objectives. The Green Expo - Shell Scheme Exhibition stands

National Council for Construction Expo - NCC Designer Stand

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Building your stand ShowMasters is an authorised user of Octanorm Modular Exhibition System. Designed and engineered in Germany the system is a world leader. Octanorm allows designers great flexibility in the layout of a stand. The system is neat, clean and uncluttered and requires short construction lead times. Above all, Octanorm is designed to be both visually and functionally appealing to stand visitors and to make your marketing message the focus of the stand. Exhibition Stand Accessories: Furniture & Fittings - ShowMasters provides a comprehensive range of furniture and fittings for hire at shows and conferences. These include chairs, carpeting, display plinths and cabinets and TV/Video

ZIMEC - Barloworld Designer Stand

cabinets - all designed to make your show stand practical, functional, conformable and above all presentable. Lighting - ShowMasters places great emphasis on the role of lighting in maximising a stands visibility and ambience. As well as making lighting recommendations, ShowMasters will also provide and install appropriate lighting. Graphics Graphics play a pivotal role in bringing a show stand to life. Our design team will include ideas on graphic displays for a show stand. Date Established. Zimbabwe - 1998 Zambia - 2005

Plot 5184 Chishango Road Villa Elizabetha, Lusaka, Zambia Email: info@showmasters.co.zm Tel: +260 953 830010 Cell: +260 954 100001

Conference Systems Zambia Conference Systems Zambia is part of a network of partners in Southern Africa, established specifically to provide state-of-the-art meeting communications systems and services.

We are recognised in Southern Africa for our cutting-edge conference technology, excellent customer service, and an impressive client list. Conference Systems Zambia will custombuild an integrated event platform, offering a simple, seamless technology solution for event information and communications. We will usually integrate conference audiovisual and information technology in a seamless network through which information flows. This incorporates the following offerings: • Infrared simultaneous interpretation systems • Tele/video conferencing equipment • Presentation and PA Systems • Analog and Digital recording systems • Online to onsite delegate registration systems

• Conference IT and Network infrastructure • High resolution projectors and LCD screens Integrating cutting-edge technology with traditional systems is just one example of the converged technology innovations the company has brought to the market, while still meeting traditional conference requirements. Our simultaneous interpretation, conference microphones, and PA systems have contributed to the success of countless events. Our conference solutions offer versatility, high audio quality and data transmission while providing complete control over your conference proceedings. Our unique strength lies in the quality of our equipment paired with a dedicated

A member of the Event Solutions Group

coordination and technical staff that have vast knowledge and experience in the industry. Conference Systems Zambia uses high-tech to serve you before, during and after an event in such areas as delegate registration, surveys, online and interactive displays and networking to mention a few. By combining past experience and working closely with your event objectives, Conference Systems will assist you in ‘reaching’ further than just the event onsite.

6B Omelo Mumba Rd, Rhodes Park, Lusaka Tel: +260 211 223344 Email: sales@confsystems.co.zm www.conferencesystems.co.za Best of Zambia

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“Shungu ON WHEELS” We hire out mobile toilets trailers for those that that want a luxury experience in a portable environment. A member of the Event Solutions Group

Our Executive loos are comfortable and were designed with the customer in mind – they are lighter and have a more modern style with traditional features such as: a well-sized mirror above each sink that has running water, interior and exterior lights, stylish floor, flushing toilet, soap dispensers, hand paper towels and a cleaning hand for that constant fresh and clean look. We do not compromise on quality and ensure that we keep our toilets clean and refreshed all through any hire. We have cleaning material that kill bacteria, giving you that luxury experience of a home-like environment. Our services are ideal for those who want more home-like accommodations at outdoor events, such

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as corporate functions, conferences, weddings, matebetos, bridal showers, birthday parties etc. Our Toilets come in sets of two on each trailer and are well ventilated. Each trailer can service up to 250 people for a four to eight hour event. We also have Fridges on wheels with a full power solution. So give us a call for a refreshing experience, we will wheel our way to you! Shungu a refreshing experience!

Plot 5184 Chishango Road Villa Elizabetha, Lusaka, Zambia Email: shungu@image.co.zm Cell: +260 971 010718/0961 988889

Image Promotions Image Promotions are the Event Management branch of Event Solutions and are experts in organising conferences, exhibitions and events.

WE offer a turnkey solution service or just look after certain aspects of your event or conference. The services we offer are:Venue Liaison and Services • Liaison with venue management • Accommodation • Meeting Rooms • Space Allocation • Access Logistics • Safety and Security • Technical Details • Electrical Supply and other Venue utilities • Cleaning • Signage • Decor Co-Ordination of Contractors and Services • Co-ordintion of services provided by subcontractors • Security • Cleaning • Stand Package construction • Special Constructions • Specific Facilities • Installation of electrical and the like • Lighting • Flooring • Furniture • Equipment Hire • Interpretation services • AV & Staging • Branding • Allocation of Temporary Staff

P RO M OT I O N S

Communication We will be your country based point of Contact at all times involving:• Interaction with Delegates • Speaker Requirements • Government Departments • Associated Agencies • Media as required • Dedicated website that can include online registration Design and Layout The design of a floor plan will encompass fire and safety parameters. On Site Management Supervision for build-up, during the event and break-down. Registration Compilation of relevant delegate registration forms, delegate confirmations, on site registration. • Secretariat • Venue and AV equipment set up • Stage management Entertainment and Inter-active activities Our Creative and knowledgeable experts will develop the perfect plan to fit any venue, any budget and we will completely manage the site, the equipment and the event. Image Promotions has all the resources under one roof. Image Promotions will work directly with the venue management, vendors and suppliers to ensure that no detail goes

overlooked. We maintain control of the production process from beginning to end to ensure accuracy and efficiency. Our range of services includes unique entertainment experiences, weddings, parties, large sporting events, corporate meetings, trade shows, meetings, seminars and everything in-between.

Tel: + 260 211 223344 Fax: + 260 211 236585 Email: info@image.co.zm www.image.promotions.com Best of Zambia

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Chapter 8 Information Technology and Communications

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ZAMBIA INFORMATION AND COMMUNICATIONS TECHNOLOGY AUTHORITY

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The Zambia Information and Communications Technology Authority (ZICTA)

The Zambia Information and Communications Technology Authority (ZICTA) is an autonomous statutory body established by the repealed Telecommunications Act under the name Communications Authority of Zambia (CAZ), but was renamed as ZICTA by the Information and Communications Technology (ICT) Act No. 15 of 2009. The functions of ZICTA are also supported by two other pieces of legislation, namely the Electronic Communications and Transactions (ECT) Act No. 21 and the Postal Services Act number 22 both of 2009. The three Acts mandate ZICTA to provide Regulatory services in the Information and Communications Technology (ICT) and Postal Sectors of the Zambian economy. In addition, ZICTA is given the responsibility to promote access to quality ICT Services and also protect the rights and interests of consumers.

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ZAMBIA INFORMATION AND COMMUNICATIONS TECHNOLOGY AUTHORITY

ECONOMIC REGULATION The Authority, as mandated by the three pieces of legislation, performs Economic and Technical Regulation in the ICT and Postal Sectors of the Zambian Economy. Under Economic Regulation, ZICTA is responsible for: • Licensing of Service Providers and equipment suppliers; • Tariff Regulation (Retail, wholesale and interconnection rates); • Promotion and maintenance of competition in the regulated market; • ICT infrastructure sharing and interconnection; and • Research & Development. TECHNICAL REGULATION The Authority, in accordance with the Information and Communications Technology (ICT) as well as the Electronic Communications (ECT) Acts, plays an important role in the administration of finite natural resources such as Radio Frequency Spectrum, Numbers and Electronic Addresses (.zm). In addition, ZICTA is also responsible for type approving and upholding standards of ICT equipment imported and used in the country to ensure the imported/ manufactured equipment conforms to both internationally and nationally accepted standards.

Key responsibilities of ZICTA as part of Technical Regulation include: • Allocating and Monitoring usage of finite resources e.g. Radio Frequency Spectrum, Numbers, Electronic Addresses (.zm); • Setting up of appropriate technical standards that will foster integrity of ICTs in Zambia e.g Type Approvals of technical equipment and site inspections; and • Providing Cyber Security.

POSTAL REGULATION In accordance with the Postal Services Act, ZICTA is empowered to regulate the provision of postal and courier services in Zambia and facilitate investment and innovation in the Postal industry. Currently, ZICTA is working with various stakeholders to implement the National Addressing and Post Code Project, a move aimed at promoting efficient postal services.

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UNIVERSAL ACCESS & SPECIAL PROJECTS The ICT Act has established a Universal Access and Service Fund (UASF) whose primary responsibility is to finance the establishment and deployment of ICT infrastructure and services in unserved and underserved areas of the country. In addition, this gives ZICTA the mandate to promote access to ICTs for all with particular attention to unserved or underserved areas. In view of this, the Authority has in the recent past embarked on projects that aim at promoting access to both the ICT and Postal services for all, such as: • Connecting learning institutions; • Construction of Communication towers in chiefdoms across the country; • National Addressing and Post Code Project; with an objective of naming and numbering every residential and commercial property in the country. This will facilitate for improved e-commerce and other social activities such as easy access by emergency services including ambulance, fire and police; • Establishment of Public Access Telecentres – ZICTA has signed a Memorandum of Understanding with Zampost. This collaboration is aimed at providing computers and internet access in post offices across the country for purposes of promoting access to ICT services within the Postal services. This will also provide an interactive platform between ZICTA and consumers for purposes of feedback and complaint lodging.

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CONSUMER PROTECTION Under Consumer Protection, the Authority recently published a code of conduct for service providers and consumer protection guidelines under which interests and rights of both consumers and service providers will be upheld. Further, ZICTA takes the responsibility of: • Educating Consumers about their rights and obligations; • Escalated complaints receipt and resolution; • Ensuring service providers provide a service of quality • Assisting in the formulation of appropriate consumer guidelines and policies; • Undertake consumer perception surveys. The Authority in exercising its obligation to protect the rights and interests of Consumers has identified specific rights and obligations in relation to the purchase and consumption of ICT products and services. Refer to www.zicta.zm for details.

Zambia Information and Communications Technology Authority Stand No: 4909 Corner of United Nations & Independence Avenues P.O. Box 36871, LUSAKA Tel: +260 21 1 24 6697 246702 / 244424-26 Fax: +260 21 1 246701 Email: info@zicta.zm complaints@zicta.zm www.zicta.zm

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CEC Liquid Telecom Building Zambia’s digital future.

Organisation (UNWTO) General Assembly in Livingstone, Zambia. The Assembly was co-hosted by the Governments of Zambia and Zimbabwe and took place 24-29 August, 2013 in Livingstone, Zambia, and Victoria Falls, Zimbabwe. In preparation for the Assembly, we laid 12.6 km of new fibre to connect the host Conference centre and Livingstone’s Harry Mwaanga Nkumbula International Airport to our existing fibre network. In addition, CEC Liquid telecom deployed more than 100 state-of-the-art Wifi hotspots in official UNWTO conference venues and airports so that all delegates experienced first-class internet access during the conference.

CEC Liquid Telecommunication has now been operational for almost three years and is providing much-needed broadband connectivity to mobile operators, ISPs, banks and other corporations. We are an innovative, dynamic and ambitious company and believe that we have significantly changed the Zambian telecom market during our short existence. We were the first to provide virtually unlimited broadband capacity within and into Zambia; we’ve increased competition and consequently reduced end-user broadband prices. We are proud that we operate the first fully-redundant network in the country and, because we have end-to-end ownership of the network, we are able to provide

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Service Level Agreements (SLAs) at a level not previously experienced in Zambia. We route traffic outside Zambia through multiple routes: one through Chirundu and the second through Kariba. The network connects into the Liquid Telecom Group Network via Zimbabwe and South Africa, and further via five undersea cables to London. The entire network is managed from one of the most advanced Network Operations Centres (NOCs) in Zambia, with support provided by experts within the Liquid Telecom Group from NOCs in Harare and London. CEC Liquid Telecoms has partnered with the Government of Zambia to support several projects. We provided connectivity to the United Nations World Tourism

In-country Expansion CEC Liquid Telecom has continued rolling out metro networks to various towns across the country. Our Zambian footprint has now extended to almost all the districts, except for a few. We have existing metro networks and points of presence in these districts. It is now possible to have a complete end-to-end fibre connection to sites within these towns and enjoy all the benefits and reliability that fibre has to offer. The company is contributing to the creation of a knowledge based economy through providing the backbone for higher educational institutions under the Zambia Research and Education Network (ZAMREN). The CEC Liquid Telecommunication fibre backbone is also supporting other national initiatives in the financial sector such as providing connectivity to the national financial institutions. Building Zambia’s digital future

CEC Liquid Telecommunication Limited Elunda II, 3rd Floor, Stand 4648 Addis Ababa Roundabout Longacres Postnet 313, P/Bag E10 Arcades Lusaka, 10101, Zambia Tel: +260 211 374 612 Fax: + 260 211 374 622 www.liquidtelecom.com

I am

a champion and a challenger

We are CEC Liquid Telecom and, like you, we know leaders always innovate. Recently we were awarded ‘Best Network Innovation 2013.’ But we’re not stopping there. We’ll continue to lead the way unrestrained by convention.

Building Zambia’s digital future www.liquidtelecom.com

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Zamtel flies the Zambian flag higher Zamtel commits itself to continuously fly the Zambian flag higher.

14 Million Souls 73 Languages One ZAMBIA One TOTAL TELECOMMUNICATIONS PROVIDER

The telecommunication sector in Zambia is cardinal to the interconnection of both the rural and urban communities, bringing about improved information flow among the citizenry and giving them access to markets. Zamtel, Zambia’s only total communication solutions provider, has continued to play a pivotal role and still remains committed to shaping the telecommunication landscape through its extensive network expansion programme and growth of its customer base. Over the years, Zamtel has played a leading role in taking communication services closer to the Zambian people and has constantly embraced changing technologies in the quest to deliver products and services that meet the aspirations of all stakeholders. Today, Zamtel has been transformed into a highly competitive organisation led by a team of visionary men and women that fully understand and believe in the transformational and catalytic nature of telecommunications that can play in the development of Zambia. The Zamtel team is constantly making continuous strides to ensure that we can together build a successful, efficient and profitable Zambian brand that everybody can be proud of. The Zambian telecom giant remains committed to providing reliable

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communication solutions and other value-added services that are relevant to meeting daily customer communication needs. No doubt, Zamtel is a modern, competitive and profitable company that is offering quality, innovative, accessible and affordable communication solutions to all Zambians and firms alike. In Zambia, Zamtel is seen by many as the most vibrant and youthful brand that is able to resonate with the aspirations of different customer profiles. The Company believes that its innovative, affordable and accessible communication products and services have the potential to positively impact the nation. In recent times, Zamtel introduced innovative value-added products and services such as the New Generation Network (NGN) on fixed line services for high voice and data quality. We have also built a 3G network which made it possible for customers to enjoy high-speed mobile data services. Other services that set Zamtel aside and give it a competitive edge include Mobile TV, Video calling and Mobile DStv. The Company has been rolling out over 450 long-term-evolution (LTE) ready sites to usher Zambia into an unprecedented experience of the 4G technology speeds. This technology is poised to provide a platform for data-

hungry services and applications such as IP-TV, Interactive gaming and Videoon-demand. This is the new era that is going to characterise the future of Zamtel and our ability to meet the fast changing 21st century communication needs of our people. Going forward, Zamtel will continue to provide cost-effective and relevant communication solutions that consistently offer an unrivalled customer experience through the use of cutting-edge, state-ofthe-art technology. Further, Zamtel is making major strides to ensure that Zambia is provided with reliable broadband services to as many customers as possible as well as meeting Government’s desire to deploy such services as e-government, e-health, and e-education on a country-wide basis. The Company is forging ahead with efforts aimed at ensuring that telecommunication plays a pivotal role in the economic transformation of Zambia. Further, Zamtel remains of strategic importance in the Government’s quest to deliver development to the people of Zambia through an ambitious nation-wide ICT Policy. Zamtel commits itself to continuously fly the Zambian flag higher, and believes a number of Zambians will make the “Zamtelligent” decision to make Zamtel their communications partner of choice. About Zamtel Zamtel is Zambia’s only total communication solutions provider. Zamtel is 100 percent owned by the Zambian Government, providing voice, data, fixed, internet, MPLS and business continuity services to businesses and individual customers in Zambia. Zamtel is committed to make a difference and empower communities as part of its Corporate Social Responsibility. The major thrust of Zamtel’s CSR program is anchored on providing safe drinking water in the communities where we operate through Water for Life campaign.

Zamtel House Corner of Chilubi and Church Roads Fairview, Lusaka, Zambia Tel: +260 211 333152 / 333153 Fax: +260 211 256622 For more information, please visit www.zamtel.zm

You are responsible for what you put in your country. You can put in good things and help to create jobs, industry, new technologies and new infrastructure. You can help to secure our present and the future for our children. I have done my part, what have you done to make your country proud?

PROUD NS

ZAMBIA BIAN! BUY ZAM

Terms and conditions apply. Visit www.zamtel.zm Call 111 for more information or email customercare@zamtel.co.zm

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AfriConnect announces the opening of its Livingstone outlet

Leading Internet Service Provider (ISP) AfriConnect opened its Livingstone outlet on 3 July 2014. The launch of the Livingstone outlet marked yet another milestone in the companyâ&#x20AC;&#x2122;s vision to increase its presence on the Zambian market and provide the best and fastest internet connectivity across the country. AfriConnect Managing Director Thamasanga Mazibuko says the company has realised and heeded to calls that Livingstone, being the centre of Zambiaâ&#x20AC;&#x2122;s tourism industry, needs as a matter of urgency high-speed internet and related ICT services in order for the city to expedite its growth as a tourist destination for both local and international visitors. The correlation between the internet and tourism development cannot be overlooked. Internet provides global presence and visibility for both small and large tourism enterprises thereby giving them a platform to market and promote themselves. Vodacom Business Africa AfriConnect, which offers the highest internet speed in Zambia with its 4G internet service,

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is part of the Vodacom Business Africa. Since the acquisition of AfriConnect by Vodacom Business Africa, the company has undertaken major expansion of its operations through upgrading its network, increasing resilience and capacity and reaching new towns and locations countrywide, in line with the company’s tagline “everyone, everywhere connected”. Speaking at the launch, Tourism and Natural Resources Deputy Minister Lawrence Evans, who is also Livingstone Member of Parliament, commended the company for bringing high-value internet services to the tourist capital. Government is committed to the development of ICT in Zambia and to getting it into the hands of a far wider population, more so for the tourism industry which needs exposure to the global community. High-speed internet is cardinal in ensuring that Zambia’s tourism products are marketed and exposed to the world. Mr. Evans challenged the business community in Livingstone to take advantage of the ICT services provided by AfriConnect to market their products. Mr. Evans expressed government’s support of the tourist capital getting highvalue ICT services that will help to enhance the growth of tourism businesses in the city. Government is committed to the development of ICT in Zambia and to getting it into the hands of a far wider population. It wants to see the internet used for education, health and agricultural expansion and most importantly today in tourism.

The growing number of internet users both locally in Zambia and internationally makes a great platform for players in the tourism sector to market their tourism products. AfriConnect Zambia has brought ICT services to the people and business community of Livingstone; which will no doubt help in further developing the tourism industry in Zambia. Zambia’s tourism product needs exposure to both local and international tourists and the internet will provide the platform for us to do that. High-speed internet is cardinal in ensuring that Zambia’s tourism products are marketed and exposed to the world and the Minister challenged the business community in Livingstone to take advantage of the ICT services provided by AfriConnect to market their products. It was a proud moment for AfriConnect to share with the people of Livingstone who will be able to access high-quality Information Communication Technology (ICT) services through their state-of-the-art store. The opening was in response to calls that Livingstone, being the centre of Zambia’s tourism industry, needs as a matter of urgency, high-speed internet and related ICT services in order for the city to expedite its growth as a tourist destination for both local and International visitors. Highly reliable internet provides global presence and visibility for both small and large tourism enterprises, thereby giving them a platform to market and promote

themselves. The business community in Livingstone is being urged to take advantage of the services AfriConnect is bringing closer. Vision AfriConnect is a leading Internet Service Provider (ISP) in Zambia and has a vision to take its services to the whole country in an effort to enhance development through the provision of high-speed internet and related ICT services. This vision was realised on opening the new offices in Livingston and in Kafue. AfriConnect believes that providing ICT services in Livingstone will promote not only developmental initiatives from both government and the private sector, but will also ensure that Zambia’s tourism products are marketed to the global community. AfriConnect offers the highest internet speed in Zambia with its 4G internet service and the opening of this office is in line with their pay quest to have “everyone, everywhere connected”.

Harold Bunda Marketing Officer AfriConnect Zambia Limited - A VODACOM GROUP COMPANY Orange Park, Plot 35185 Alick Nkhata Road, Lusaka. Cell: +260 97 489797 Email: harold@africonnect.co.zm skype: mulundu77 Best of Zambia

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Chapter 9 Banking and Finance

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Zambia National Building Society (ZNBS)

Our Background Zambia National Building Society was established out of a merger of three privately owned building societies existing, namely First Permanent Building Society, Old Mutual and Security Building Society - on 24 December 1970. Our Core Business The primary objective of establishing the ZNBS was to increase the housing stock in the country through provision of housing loans. Thus the core business of Mortgage Financing. However, deposit taking services are also offered by the Banking Division through its wide branch network alongside Property Management services through its Real Estate portfolio. We envision ourselves as the Premier Housing Finance Institution with the majority market share in Zambia and our Mission is to provide quality, affordable and sustainable Mortgage finance, financial services and other allied services for the

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benefit of clients, stakeholders and the Society. Mortgage Products We provide mortgages for the following; Outright Purchase: A loan for purchase of an existing property or properties. Construction Loan: A loan for construction purposes where one possesses a plot or has an incomplete structure and is looking to finish it. Home Improvement Loan: A loan for refurbishments, renovations and extensions to an existing property. Build with a Free House Plan, Free BoQ and Free Technical Support Zambia National Building Society and Lafarge Zambia have a partnership that will allow our customers to build quality and spend less. The partnership conceived a product called Mortgage Plus. This product entails that Lafarge Zambia will provide the mortgage applicants a variety of Free

House Plans, Free Bill of Quantities and Free technical support whilst ZNBS will provide the funds. The customer will be expected to purchase the Lafarge brand of cement for their construction. This partnership will help to significantly reduce the cost of building for ZNBS customers and facilitate the construction of quality houses. Short Term Personal Loans Friendly Loan: This loan can be used to pay for School fees, buy a vehicle, buy farming equipment, Medical bills and any other consumable items of your choice. Flexible repayment period of 24 - 48 months at a very competitive interest rate. No securities required as this is a salary backed loan. Building Materials Loan: This loan has been designed exclusively for purchase of building materials. It comprises Cement loan, Blocks loan, Roofing loan, and Fittings loan. It also caters for payments to utility companies

such as Zesco and Water suppliers for connection fees. It can also be used for purchase of generator sets and installation of boreholes. Flexible repayment period of 36 - 48 months with very competitive interest rate. A simple application procedure with no securities required as this is also a salary backed loan. 60% is disbursed as cash while 40% paid to supplier of building materials. Savings Products A Savings/Salary Account, Musika Account, Friendly Account, Mandate/Business Account, Stop Order Account and Stop Order Plus, Pensioner Account, Fixed Deposit Account, Life Assurance Account.

For details, visit any of our branches in the following towns: Lusaka, Mazabuka, Choma, Livingstone, Chipata, Mongu, Kabwe, Kapiri Mposhi, Ndola, Kitwe, Chingola, Mufulira, Chililabombwe, Luanshya, Solwezi, Mansa, Kasama and Mpika or visit our website on www.znbs.co.zm.

Zambia National Building Society Century House, Cairo Road P.O. Box 30420, Lusaka, ZAMBIA Tel: +260 211 221234 Fax: +260 211 225510 Email: marketing@znbs.co.zm www.znbs.co.zm Best of Zambia

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Stanbic Bank

REAL MINING SOLUTIONS FOR REAL PROGRESS. One mining effort stemming from one mission. To support and develop an industry that is Zambia’s economic backbone. At Stanbic Bank we understand there is more to mining now than ever before. Understanding the real investment and the real potential that lies beneath, not just the nation’s earth. But in the nation’s minds. With our investment solutions we achieve real progess by helping both surface. Real mining solutions for real progress.

Authorised financial services and registered credit provider Moving Forward is a trademark of The Standard Bank of South Africa Limited

Brand Mining 13x23.indd Stanbic 1

Bank is a member of the Standard Bank group of South Africa, the largest African bank by assets and earnings. Standard Bank Group originated in South Africa in 1862 and is a strategic partner of Industrial and Commercial Bank of China (ICBC), the world’s largest banking group. We aim to Exceed the performance expectations of all our stakeholders while living our vision and values. We strive to: • be a full service financial organisation (offering transactional banking, saving, borrowing, lending, investment, insurance, risk management, wealth management and advising); • offering transactional banking to achieve demonstrable customer centricity by identifying and pursuing optimal market segments, product choices and distribution channels, with constant renewal of this process; • have “best in class” systems and processes which are accessible to all our customers; • make leadership a core competency to give us a competitive edge; • be an employer of choice, renowned for attracting, growing, empowering,

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rewarding and retaining talent, and to be a leader in managing people across cultures; • be visible in achieving social relevance; and • be proactive and innovative in our views and our actions, especially relative to the relevant competitors. Our Products Corporate and Investment Banking Stanbic Bank’s Corporate and Investment Banking business unit serves a wide range of client requirements around the world for banking, finance, trading, investment and risk management and advisory services. The division offers a comprehensive range of products and services via our Investment Banking, Global Markets, Global Transactional Products and Services, as well as Private Equity divisions. Personal and Business Banking Personal and Business Banking offers banking and financial services to individual customers, small to medium enterprises as well as commercial entities. We strive to continuously maintain high standards of service to our customers through solutions around: Mortgage lending, Instalment sale and finance leases, Card services,

7/21/14 2:45 PM Transactional and lending products, Bancassurance services and Wealth Management for high net worth individuals

Corporate Social Investments (CSI) Our CSI initiatives are aimed at achieving and sustaining positive social development of the communities we operate in. We are in the business of making progress real by contributing 1% of profit after tax to CSI initiatives around the country. Standard Bank Accolades, Community Projects and Achievements Stanbic Bank Zambia and named Global Finance Best Foreign Exchange Provider - 2014 Stanbic Bank Zambia was named the Best Foreign Exchange Provider at the 2014 Global Finance Awards. This was the second year running that this prestigious honour was bestowed on the Bank. First Lady for A Day Since 2007, Stanbic Bank has provided a mentorship and career inspiring programme to students drawn from all ten provinces of Zambia. The programme is done in collaboration with Junior Achievement Zambia, a non-governmental

Making Progress Real in Communities. Stanbic Bank has been a partner of Zambian communities for projects that aid education, access to infrastructure and better healthcare. We believe that every unique challenge is a platform to launch a unique success story. That is why Stanbic Bank gives real backing to community projects that make real changes.

Authorised financial services and registered credit provider Moving Forward is a trademark of The Standard Bank of South Africa Limited

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organisation that inspires young people to be successful in a global economy. The pinnacle of the programme is a visit to State House for a mentorship programme called ‘The First Lady for a Day’, where the First Lady shares insights on what goes on in her office, the importance of education and the need to chase one’s dreams. Mupambe Primary School - Mufulira Mupambe Primary School is a Government-run school with 617 pupils located in Mufulira’s Mupambe township with an estimated population of 4,000. With the rising population in Mupambe, classrooms at the school were inadequate; a situation which compelled Stanbic Bank to complement the existing structures with a 1 x 3 classroom block currently which is constructed. Mkushi District Hospital – Children’s Ward With its long presence in Mkushi and a close relationship with the community, Stanbic Bank in 2004 constructed a children’s wing at the Mkushi District Hospital. With passage of time, Stanbic Bank was moved to return for rehabilitation works to the Children’s Wing it earlier constructed. Among the

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Making your Business a real success story Stanbic Bank is in the business of making your dreams real. Every business that trusts our services and tailor-made packages is more than just a successful story. It is a reality of you and Stanbic growing the Zambian economy one great idea at a time. We give real support to the nation’s Businesses.

Authorised financial services and registered credit provider Moving Forward is a trademark of The Standard Bank of South Africa Limited

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works that were undertaken, notable ones included fitting a modern reception area, and installation of water reservoirs to improve water reticulation to the wards. In addition, a 30KVA automated generator set was installed to address the power outages the hospital faced as well as a fresh coat of paint.

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Stanbic Bank Head Office, Stanbic House Plot No. 2375, Addis Ababa Drive P.O. Box 31955, Lusaka, Zambia Tel: +260 211 370000 Fax: +260 211 258439 Customer Call Centre 8200 www.stanbicbank.co.zm Best of Zambia

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Chapter 10 Property, Real Estate and Investment

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Chas Everitt International Property Group Zambia The Chas Everitt International Property Group is proud of its friendly and committed team of estate agents and support staff, who throughout its network of offices are looking forward to offering you a genuinely warm and helpful Zambian real estate experience.

Our Vision To become and remain the leading real estate company of choice for the sellers, buyers, real estate agents and real estate principals.

Our Values • 1st in service • Revolutionary results • Honesty and integrity • 1st in customer satisfaction

Our Mission To be recognised as the major national real estate marketing group where all strive to: • Be one team with the best trained people using the best technology and tools; • Providing the best service to customers; • Be the leadership team by offering the widest range of value-added products to the marketplace; • Achieve revolutionary results by working to have the greatest growth in market share; and • Empower participants to maximise profits from operations.

As one of the leading real estate organisations in Zambia, with a committed international focus, the Chas Everitt International Property Group team aims to deliver an outstanding property service to the international real estate investor as well as to Zambia property buyers and sellers. Much as the real estate market and construction industry has changed and developed over the last two decades, so has our family of Zambian estate agents. Despite these changes we have kept our focus on delivering credible property consultancy experience for our customers, property buyers and sellers. If you are

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considering selling, renting or buying property in Zambia, our teams of property consultants are there to help you through the process. Chas Everitt International Property Group Zambia offers a full range of property disposal services of all types of commercial, industrial, residential and agricultural properties. The service includes the marketing of the property and negotiations with purchasers and would-be tenants. Once instructed we find it useful to advise and provide the client with a comprehensive comparative market analysis on the prevailing marketing aspects; the highest and best price; and recommendations for marketing strategy. As part of our marketing strategy, we advertise the properties on our internationally accessed website (www.chaseveritt. co.zm), erect a ‘For Sale’ or ‘To Let’ board

at the premises, as well as target potential companies and our large client database built over the number of years. We also offer consultancy on new property developments, advising from inception to completion. This is a key section

of our growing business. With the positive increase in infrastructure development and the construction sector, clients need more advice on financing, demand and supply, property values and investment returns on various developments being undertaken.

wh e r e E v e r i t t is - i t â&#x20AC;&#x2122; s s o l d

1st Floor Petroda House Corner of Kalembwe Close and Great East Road Rhodespark, Lusaka P.O. Box 38182 Lusaka, Zambia Tel: +260 211 255280 / 255267 Email: zambia.reception@everitt.co.za www.chaseveritt.co.zm Best of Zambia

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Royal Mukuni Villa Estate The Royal Mukuni Villa Estate is situated on the very edge of the Batoka Gorge amongst natural bush - 20 kilometres downstream from the world famous Victoria Falls in Livingstone, Zambia.

“Stage One” of the Royal Mukuni Villa Estate development is the “Private Ownership” phase. Ten exclusive, individually titled plots are now on sale and can be purchased outright with a view of designing and building your own private villa. The Estate sits on 600,000 square meters of natural bush and has over two kilometres of river frontage. No words can adequately describe the uniqueness of our location except to say that nature has provided us a broad canvas to create an estate that embodies sound financial investment and provides our clients with the best possible use of leisure time. Royal Mukuni Management Ltd, a registered Zambian company, is the development company responsible for

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the development and management of the Royal Mukuni Villa Estate. As a responsible developer, it has given full consideration to the environmental, social and economic impacts of this development. To this affect the Estate is eco-friendly and has partnered with the Mukuni Development Trust to implement and sustain positive social upliftment programmes within the local community. The nearby town of Livingstone serves as the tourism capital of Zambia and a gateway to the Victoria Falls. With an ever expanding International Airport, the Royal Mukuni Villa estate is easily accessible from anywhere in the world. Livingstone International Airport is a mere 40 minutes’ drive from the estate and Lusaka is six hours.

Chief Munokalya Mupotola IV Siloka III Mukuni His majesty Munokalya Mukuni XIX sits on the Board of Directors of Royal Mukuni Management Ltd and plays an important role in its developments. As the patron of the Mukuni Development Trust, the Trust was an initiative of His majesty and formed to promote poverty alleviation through the development and upkeep of local schools, clinics, aids prevention programmes, rural roads and the like - all within the Mukuni Kingdom. A strong spokesman and international businessman, Chief Mukuni has a reputation for pioneering tourism development in Zambia while ensuring benefits for community-driven projects for the local people. From his successful business ventures in Zambia’s capital, Chief Mukuni was called back from Lusaka to take up his ancestral duty as chief of his Royal village Mukuni outside Livingstone when the former chief died. The 19th Chief of the Leya people, Chief Munokalya Mupotola IV Siloka III Mukuni, returned to his palace in the centre of Mukuni village, currently home to 7,000 people. The local people, the Leya, can track their descendants back to the Congo, arriving in Livingstone around the 13th Century. Chief Mukuni’s strong business background has influenced many of the community-driven projects in Livingstone. His powerful ethic to return revenues to local communities has led to projects such as The Mukuni Big 5 animal encounter initiative,

which allows tourists to interact with lions, elephants and cheetahs. A percentage of the profits are ploughed back into the area, and the initiative ensures that the community thrives by providing employment and enticing tourists. The chief was instrumental in ensuring the establishment of the luxury five-star Royal Livingstone Hotel and its sister hotel the Zambezi Sun – which attract business and leisure clients from all over the world. As a hotel board member, he is still an active decision maker, whose shrewd business acumen allows the local business community to flourish while preserving local values and the environment. With a vision to promote conservation in the area, the chief has encouraged sustainable development of local assets such as the 80,000 hectare wildlife sanctuary in his stewardship. Chief Mukuni presides over three major traditional ceremonies every year: the Bene Mukuni in July, which enacts the trek of his tribe from the Congo in the 17th Century; the Basilombelombe Festival in December, which celebrates the spray of the Victoria Falls; and the Chandaule ceremony, the rainmaking ceremony to give thanks for the rain. “As a country we have huge potential to be a top tourist destination - all year round we have traditional ceremonies across the country with 72 ethnic tribes and a rich cultural heritage. We must develop demand for our ethnic products and goods, and make everyone welcome to Zambia, so that we are a gateway to Africa.

“But we must build our future without neglecting our past,” the Chief notes, highlighting his ethic to ensure that tourism projects are undertaken with a strong focus on preserving and building upon the heritage of the local people.

Royal Mukuni Villa Estate Livingstone, Zambia Email: tony@royalmukuni.com www.royalmukuni.com Best of Zambia

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Chapter 11 Construction and Engineering

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Lafarge Zambia: Building better cities In 1964, we proudly celebrated Zambia’s independence. Fifty years later, we remain committed to building better cities that contribute to the prosperity of our nation.

Our deep roots in Zambia Established in 1949 as Chilanga Cement, Lafarge Zambia has a rich history that is forever interwoven with our country’s greatest construction projects. From the Kariba Dam to the National Heroes Stadium completed this year, we are honoured to be part of the Zambian story.

Manda Hill Shopping Mall was constructed using Lafarge Cement

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Contributing to our nation’s prosperity Lafarge Zambia is proud to be a leading corporate citizen, creating employment opportunities throughout Zambia. We were the first company to be listed on the Lusaka Stock Exchange in 1994 and continue to

deliver value to all our stakeholders through a commitment to innovation and service excellence. Our two cement plants in Chilanga and Ndola, along with strategically placed depots throughout the country, enable us to produce 1.3 million tonnes of cement annually. With the launch of our new aggregates plant in Mapepe in 2013, we now also produce a range of aggregate products. Producing products that build the nation As a member of the global Lafarge group, we benefit from the group’s world-leading research and development facility in Lyon,

Lafarge Zambiaâ&#x20AC;&#x2122;s Mapepe Aggregate plant.

Chitwa Katuta, Mwala Imbula and Rumour Mulimba operate the Chilanga Plant Central Control Room. Newly constructed National Heroes Stadium.

France. This enables us to offer innovative products that meet the needs of the local market. Mphamvu, our flagship 32.5N generalpurpose cement, is loved by all Zambian homebuilders, contractors and blockmakers for its strength and versatility. For large commercial construction projects, our Powerplus 42.5N cement delivers excellent early strength and superior workability. We also produce three specialised products designed to meet the unique demands of the Zambian construction industry. For blockmakers, SupaSet offers consistent strength and fast setting.

Lafarge Cement sold through Pick n Pay outlet, Makeni Mall.

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Introduced in early 2014, WallCrete masonry cement is designed to be perfect for mortar and plastering, resulting in less wastage and improved results. Alongside Wallcrete we also launched RoadCem, a specialised cement product for road and car park construction - ideal for soil stabilisation.

Chilanga Golf Club situated next to Chilanga Plant is a reclaimed quarry.

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Helping our people prosper The health and safety of our employees is of paramount importance to Lafarge Zambia. We maintain stringent safety standards and promote a safety culture throughout all levels of our operations. To ensure that our employees and their families stay healthy, the Lafarge Mobile Health Clinic in Chilanga and Ndola provides them with free medical care. Our peer educator programme ensures that our employees are well informed on the risks associated with HIV/AIDS.

Lafarge bulk tanker.

Twitti School in Lilayi, constructed with support from Lafarge Zambia. Lafarge Zambia’s cement product range.

We also believe that by giving our employees homes of their own, we can empower them immensely. That’s why we launched the Masukani programme last year, a housing ownership programme that makes it possible for our employees to own a home of their own. We also donated 72 houses to Government ministries to be utilised by teachers and police officers. Thus enabling them to continue to provide an essential service without having to worry about housing, now and in the future. Treading lightly We only have one planet Earth, and one chance to preserve it for generations to come. That’s why our commitment to sustainability in everything we do is solid and unwavering. Through a dedicated environment manager, we strive for ever greater

environmental responsibility. Last year, we made great strides in reducing our carbon footprint through an innovative alternative fuel project. We also planted over 7,000 fast growing indigenous trees in the districts where we operate. Lafarge rehabilitated a reclaimed quarry into a nine-hole golf course at Chilanga where 90 Impala and several Puku roam freely around rich vegetation of various plant species. Caring for our communities Building better cities starts at home. And for Lafarge, that means the communities within which we operate. We are proud of our longstanding initiatives and the change that they have brought about. Through our association with international non-profit organisation ‘Room to Read’, we construct libraries throughout Zambia. Our longstanding

partnership with ‘Habitat for Humanity’ was recently expanded to include a volunteering programme through which our employees can donate their time to help construct homes for those in need. As we celebrate 50 years of Zambian independence, we look forward to playing our part in building better cities for the future of our nation.

Lafarge Zambia Plc Head Office: Farm No.1880, Kafue Rd, P.O. Box 32639, Lusaka, Zambia, Tel: +260 211 279 029 - 40 367 400 / 600 Fax: +260 211 367 634 Email: enquiries.zambia@lafarge.com, www.lafarge.co.zm www.lafarge.com Best of Zambia

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National Council for Construction

Vision To be an internationally recognised innovative and effective regulatory authority in promoting, developing, training and fostering quality and sustainable infrastructure. Mission To effectively contribute to sustainable national economic growth through the promotion, development, training and regulation of the Zambian construction industry. Goal Statement To promote sustainable infrastructure development and professional excellence through provision of training and technology transfer. To further promote and regulate the Zambian construction industry.

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Head Office Plot 1612/1623, Luchengo Road Off Sheki Sheki Road Light Industrial Area P.O. Box 39548, Lusaka, Zambia Tel: +260 211 247185 or +260 211 240386 Fax: +260 211 243115 or +260 211 247264 Email: ncc@ncc.org.zm www.ncc.org.zm Northern Regional Office President Avenue Mukuba Pension House P.O. Box 23163, Kitwe, Zambia Tel: +260 212 220590 Fax: +260 212 228121

About National Council for Construction National Council for Construction (NCC) was established through the National Council for Construction Act No.13 of 2003 to complement the Construction Policy. The mandate of NCC is to monitor and regulate all construction activities in the country. This is done through capacity building, monitoring and regulation of the construction industry.

Southern Regional Office Stand No. 252 Kalima Street, Mochipapa Choma, Zambia Tel: +260 213 221162 Fax: +260 213 221167 Best of Zambia

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Inyatsi Zambia The 2012/2013 Financial Year saw the Zambian subsidiary of ICGH grow from fledgling to young adulthood, with further growth being achieved in the 2013/2014 Financial Year. It is amazing to think that when we moved to Lusaka we rented premises which we felt were too big for our needs, yet in the short space of two years, we have purchased, moved and filled new offices which are more than double the size.

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Our Operating Environment From a construction point of view, Zambia is one of the fastest growing economies on the Continent, and Lusaka, in particular, is one of the fastest growing cities. The Zambian operations have grown exponentially and now consist of three divisions: 1. Inyatsi Construction Ltd - Civil Contracting Works 2. Inyatsi Roads Zambia Ltd - Roads and Earthworks 3. Inyatsi Buildings Ltd - Building Works Our Challenges With the completion of the Building Phase of the Lumwana Mining Company (LMC), the subsequent reduction of work has led us to the unpleasant decision of closing operations at LMC after an uninterrupted eight-year working period. Our Highlights The Roads Company, in particular, saw dramatic growth and last year also welcomed the establishment of a third company, Inyatsi Buildings Ltd, in Zambia. The Roads division more than doubled their annual turnover while the Construction division grew by a third. The new kid on the block, the Buildings division, achieved a turnover of ZMW4.8-million in the first few months of operation with a new client FQML at their Kabitaka Development. Our assets also grew significantly as we continue to reinvest in Plant and Equipment, as well as purchasing our own Offices in Rhodes Park - Lusaka. While we are grateful for the hard work and commitment to excellence shown by all employees, we would like to make special mention of the outstanding efforts made by all involved in the Livingstone project, where we completed some 50kms of roads in an unbelievably short duration. With the United Nations World Tourism Conference held in that city in August 2013, an extension to the existing contract was issued to us to completely rehabilitate the main Road to the Victoria Falls. This was achieved on target and most notable was that the first asphalt was laid one month from the day the contract was awarded, which included setting up both Asphalt and an Emulsion Plant, before any asphalt could be laid. Several employees who joined Inyatsi at Lumwana have qualified for a Long Service Award, and our first award ceremony was held in 2013. There will be more recipients at similar ceremonies to be held later in 2014. The way forward Prospects for the future remain buoyant, particularly in the Road sector. The new Government has embarked on an ambitious program to develop infrastructure under their â&#x20AC;&#x153;LINK ZAMBIA 8000 PROJECTâ&#x20AC;? which will create many more work opportunities. A particular shift in our focus has seen the appointment of Wellness and Community Liaison Officers across the Country. These officers are dedicated to ensuring the wellbeing of our staff and all stakeholders of the areas in which we work. Safety at work remains one of our prime focus points, and this has paid extraordinary dividends in respect to the man-hours worked across Zambia without a Lost Time Injury. We would like to express our sincere appreciation to all who have helped Inyatsi Zambia be the success it is and are confident we will continue to go from strength to strength in the future.

Plot 1201, Twikatane Close, Off Addis Ababa Drive Rhodes Park, Lusaka, Zambia Tel: +260 211 257 593/4 | Email: admin@inyatsi.com | www.inyatsi.net Best of Zambia

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The African Bush Company Established in 2011 and located in Lusaka West, the African Bush Company opened its business offering high-quality and lightweight concrete blocks.

In association with the established and reputable brands Carmix, Fiorie and Dieci, the company has also quickly positioned itself on the industryâ&#x20AC;&#x2122;s leading edge with its ability to offer and ensure fresh, high-quality concrete anywhere, in any quantity and at any time. Terms and conditions apply. Spanning over half a century of experience, Carmix machines

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have culminated in independent, off road, mobile batching plants which are now available through the African Bush Company - Zambiaâ&#x20AC;&#x2122;s authorised dealer - and customers are assured of on-site concrete delivered within minutes of mixing. Eliminating the need for retardants, the long-term benefits of a stronger concrete are compounded

by the time and transport cost savings gained and a 24-hour production capacity of the mobile machines. At the African Bush Company, concrete blocks are hydraulically pressed on steel plates ensuring a high rate of compression. As a result, the blocks have received a seal of approval from the Road Development Agency as possessing three times the

minimum load-bearing requirement, making them ideal for structural load bearing walls. The inherent block strength has also minimised the individual block weight meaning that high-rise buildings will bear less weight with an equal or greater strength. With a strong focus on integrity and safety at all stages of its work

process, the African Bush Company remains confident in and committed to its ability to service any customerâ&#x20AC;&#x2122;s requirement and to provide cost-effective and time-saving high-quality products and services, even under the most challenging of circumstances.

P.O.Box 32622 Farm 683 Mubwa Road Opposite Seedco head offices Lusaka West Zambia Cell: +260 (0) 977768592 Cell: +260 (0) 965320693 Cell: +260 (0) 955964310 Email: acb.zamblock@gmail.com Best of Zambia

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CHAPTER 12 Agriculture and Manufacturing

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MAIN: Nakambala factory INSERT: Cane field at Nakambala under centre-pivot irrigation.

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Sweet success through sustainable business practices. The story of Zambia’s leading Sugar producer

Tony Dahl, the owner of the farm “Better ‘Ole”, had no idea that the few pieces of cane a friend had brought back from Natal, South Africa, would 60 years later turn into a major business. Today, Zambia Sugar, the successor to “Better ‘Ole” produces in excess of 400,000 tonnes of sugar annually, translating into around K2billion in annual revenues.

TOP: Nakambala factory and estate. ABOVE: Mr Tony Dahl admires his cane crop at Better Ole farm in Mazabuka.

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Its net positive impact on Zambia’s social and economic growth has matched the expansion of the company that is now listed on the local bourse. To highlight, it employs an average annual complement of 4,300 including seasonal employees. In addition, the company’s corporate social responsibility programme focusses on the provision of various services and funding of activities and projects within the Mazabuka community and beyond, positively impacting quality of life for many Zambians. Dahl would be pleasantly surprised at the phenomenal growth of the company in a challenging environment. Anecdotally, Zambia Sugar’s story can be traced to 1954 when Dahl planted the few

Zambia Sugar distribution network

Mpulungu Nchelenge

Mbala Nakonde

Isoka Mansa

Kasama Chinsali

Mwinilunga Mpika

Solwezi

Lundazi

Chililabombwe Chingola Kasempa

Kitwe

Kasumbalesa Mufulira

Ndola

Serenje

Luanshya

A Purplerain Advertising Design

Zambezi

Petauke

Kapiri Mposhi Kabwe

Kaoma

REFINED SUGAR • HOUSEHOLD • BROWN

Mumbwa Mongu

Itezhi-Tezhi

Luangwa

Lusaka

Namwala

Mazabuka

Sesheke

Chipata

Mkushi

Monze

Chirundu Siavonga Choma

Senanga Livingstone

Head Office Distribution centre Depot Sub-depot

pieces of cane from a friend on the contour ridge of his maize field to protect it from heavy rains. The result was impressive, and he planted the first cane field in 1955. For the next four years his dairy cattle were well served by the silage from the field. It was not until 1960 when Dahl produced cane surplus to his requirements that he approached Chirundu Sugar Estate to accept this surplus, on the basis that he would receive one tonne of molasses for every tonne of cane supplied. Though the compensation for his first transaction was modest, Dahl’s vision was not. Despite being offered 3 British Pounds (equivalent to K6 at that time) per tonne over a long haul, he reasoned that he was well placed to become a sugar producer in Northern Rhodesia, the forerunner of Zambia. The next stage required a mill and all sorts of machinery which had to be imported from the United Kingdom, and finance was needed. The Standard Bank Limited provided the necessary money and everything was set to build the factory. Dahl received a lot of help and advice from the Chemist at Chirundu Sugar Estate who

TOP: A visitor on a tour at the old Ndola factory. RIGHT: Structural work takes shape at Nakambala factory

was by this time a good friend. After many disappointments, brown sugar was finally produced on Monday, 29 July 1963 at “Better ‘Ole” farm. Dahl proved to his many doubting friends and farming colleagues that sugar could be produced in Northern Rhodesia. At that time, raw sugar from Chirundu was transported to Ndola Sugar Refinery to be refined into white sugar and eventually sold in Northern Rhodesia. This operation was controlled by the Tate & Lyle Sugar Company. Once Dahl started to produce sugar on a large scale he formed his own company, namely Dahlia Sugar Estates, and the first sugar was sold in 50lb paper packets labelled “‘Product of Northern Rhodesia, Dahlia Sugar Estates. Grown and produced in Northern Rhodesia’”. The Tate & Lyle directors held a meeting in

Lusaka and at this meeting Lord Lyle said that Dahl had saved Northern Rhodesia 10 to 20 years of experimental time. They offered to buy Dahl out on the condition that he would not go into sugar production again. He accepted their offer, at a price a lot less than it had cost him to start sugar production. Dahlia Sugar Estates to this day, but under new ownership, grows and sells cane to the Nakambala Sugar Mill. The crusher that stands in the foyer at Nakambala Estate factory in Mazabuka is in fact the original crusher from “Better ‘Ole” farm of Dahlia Sugar Estates. The first mill at Nakambala was actually lifted from Chirundu, on the border with present day Zimbabwe, at the time of great upheaval when then Southern Rhodesia’s Ian Douglas Smith fell out of favour with Great Britain because of his Unilateral

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Declaration of Independence (UDI) agenda. The Nakambala Sugar Estate came to be called Zambia Sugar Company in 1966. Some of the key events in the history of Zambia Sugar include: 1966 - Tate & Lyle develops the Nakambala Estate as Zambia Sugar Company. 1968 - Sugar production begins and the raw sugar is sent to Ndola for refining. 1972 - Industrial Development Corporation (INDECO) takes a 51% stake in Zambia Sugar. 1975 - INDECO raises holding to 78% whilst Tate & Lyle retained 10.8% shareholding and provided technical and managerial services. 1990 - Operations consolidated at Nakambala Estate, and the refinery moved to Nakambala from Ndola. 1995 - Zambia Sugar privatised and Tate & Lyle becomes the major shareholder with a 50.9% stake, whilst Commonwealth Development Corporation (CDC) takes a 31% stake. 1996 - Successfully listed on the Lusaka Stock Exchange as Zambia Sugar Plc. Zambians were finally able to buy shares in the Company. 2001 - Illovo Sugar Limited acquires the 50.9% Tate & Lyle shares, and as required by law, makes a mandatory offer to minority shareholders and thereby increases its shareholding to 89.71%. Through continuous improvement and investment, Illovo raised

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ABOVE: Night view of Boiler 6 at Nakambala Factory RIGHT: Old Ndola factory operations. BELOW RIGHT: Main control room at Nakambala

sugar production from below 190,000 tonnes at the time of acquisition to around 240,000 tonnes prior to expansion in 2006. 2007 - The Nakambala Expansion Project was launched. The agriculture and milling expansion was completed on schedule in April 2009 and was commissioned on 9 December 2009, as the largest single investment made in the Zambian agricultural industry to that date. The expansion effectively doubled the cane crushing capacity of the factory, to process the increased cane supply resulting from an expanded sugarcane growing area. On the agricultural side, the expansion entailed the construction of a network of dams, canals, pipelines, pump stations, roads and power infrastructure to service the new areas of sugarcane development, which have all been planted under centre pivot irrigation systems. 2009 - The Company acquired a controlling interest in Nanga Farms Plc (â&#x20AC;&#x153;Nangaâ&#x20AC;?), a cane growing company, located adjacent to the Nakambala Estate, and currently producing around 350,000 tonnes of sugarcane per annum. To fund the acquisition of Nanga and meet other capital requirements, the Company made a Rights Issue in that year which led Illovo Sugar to dilute its shareholding in Zambia Sugar to 81.55%. The shares released by Illovo have empowered Zambians through increased shareholding by institutional investors and individuals.

A Purplerain Advertising Design

Zambia Sugar Plc has been in existence since Independence, and is the largest sugar producer in Zambia and the second largest single sugar mill in Africa. Zambia Sugar’s Nakambala Estate is based in the Mazabuka District in the Southern Province. The Company is listed on the Lusaka Stock Exchange (LuSE) and is a subsidiary of Illovo Sugar Limited which holds 81.55% of the issued share capital while the remaining shares are held by local institutional investors (pension funds, banks, companies) and over 3,000 members of the public, including employees. Zambia Sugar has over 5,000 employees at peak and an estate population exceeding 16,000. Illovo Sugar Ltd is Africa’s biggest sugar producer and has extensive agricultural and manufacturing operations in six African countries. The Company is based at Mount Edgecombe, “KwaZulu-Natal”, South Africa and was founded in 1891. It is a subsidiary of

Associated British Foods Plc which holds 51% of the issued share capital. Illovo Sugar is listed on the Johannesburg Stock Exchange (JSE). Illovo has improved the performance of Zambia Sugar since acquiring it from Tate & Lyle and CDC in 2001 through continuous improvement and capital investment. Associated British Foods Plc, founded in 1935, is a diversified international food, ingredients and retail group with over 96,000 employees in 44 countries, with sales and manufacturing operations across Europe, the Americas, Africa, Asia and China. Its business is split into five segments: Sugar; Agriculture; Retail; Grocery; and Ingredients. The Sugar segment comprises of its sugar processing business, based in Europe, Africa and China, and is the second largest in the world. Headquartered in London, United Kingdom, ABF is listed on the London Stock Exchange (LSE).

FAR LEFT: Nakambala estate’s centre pivot irrigation. BELOW LEFT: Field inspection of mature cane at Nkambala BELOW RIGHT: H.E. Jacob K. Zuma, President of the Republic of South Africa inaugurates the Nakambala Expansion project, in the company of H.E. Rupiah B. Banda and Mr Don Macleod, Illovo Group Chairman on 6th December 2009.

A Sustainable business starts with a smart location... Zambia Sugar is on the frontline as a rural development partner, operating Africa’s second largest sugar mill in the rural town of Mazabuka. The Company grows sugarcane at the Nakambala Estate, situated about 125km south of Lusaka in the Mazabuka District. To deserve a place in the hearts and homes of every Zambian community, Zambia Sugar has over four decades proved that it is here for the long haul. It started as a small sugar estate in Chirundu in 1960 where sugar was produced, and refined at the sugar refinery in Ndola. In those days, the Company was known as Ndola Sugar Company Limited.

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TOP: Zambia Sugar runs an effective Malaria control programme at it’s residential estate and in the surrounding community. ABOVE & RIGHT: The Main clinic at Nakambala provides comprehensive healthcare and supports smaller satellite clinics around the estate. BELOW: Outgrowers inspect the cane harvest at Nakambala. BOTTOM: One of the schools supported by Zambia Sugar in Mazabuka.

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ZAMBIA SUGAR Plc IN 2014 AND BEYOND….. Zambia Sugar grows sugarcane at the Nakambala Estate on 17,000 hectares of land. Our outgrowers grow sugarcane on another 12,000 hectares, contributing 40 percent of the 3 million plus tonnes of sugarcane milled at Nakambala. Favourable climatic conditions and quality cane husbandry continue to give good cane yields across the cane growing areas. To utilise water efficiently, all new fields are irrigated by centre pivots. Zambia Sugar Plc is certified under the ISO 9001:2008 Product quality management system and holds a 4-star rating under the NOSA 5-star system for health, safety and environment. The factory uses both the milling and diffuser technology to extract juice from cane and is rated at 670 tonnes cane per hour. Zambia Sugar gives priority to the safety and health of its employees and ensures that sound environmental practices are in place. The Company has an outstanding record in environmental, health and safety standards and maintains safe, healthy and environmentally friendly working conditions. The Company abides by all statutory regulations governing safety, health and the environment in Zambia in its agricultural, factory and marketing operations. Our products are also Halaal and Kosher certified. Zambia Sugar has an active corporate social investment programme structured to address the specific needs of the surrounding communities. The main areas of focus are: • Sustainable Education: Zambia Sugar supports education in many areas. It provides financial and other support in building infrastructure in community schools, schools’ athletics sponsorships, as well as provision of University Bursaries. The company runs its own primary and secondary schools and hosts six government schools on the estate at which it continues to upgrade the infrastructure.

• Sustainable Health: Zambia Sugar has modern medical facilities on the Nakambala Estate with trained medical personnel. These facilities comprise a hospital and satellite clinics, and are accessible to employees and their families. Access is extended to members of the surrounding communities at a nominal charge. The company takes a pro-active stance against life-threatening epidemics such as HIV/AIDS, Malaria and Tuberculosis through preventative measures, to negate the impact of these diseases on employees and their families. Zambia Sugar’s Integrated Malaria Control and HIV/AIDs programmes have been acknowledged as ‘best practices’ by the Zambian Ministry of Health for maintaining malaria positive incidences of below 50 per 1000 on the Nakambala Estate, and for adherence to standard procedures on HIV/AIDs. • Sustainable Community and Infrastructure Development: Zambia Sugar runs a large estate with more than 2,900 housing units, accommodating over 16,000 people. The company provides and supports municipal-type services such as water and sewerage services, road maintenance, recreation facilities and refuse removal. The company also has a number of potable water treatment plants on the estate to provide safe drinking water to the employees and their families and to minimise water borne diseases. • Sustainable Culture Promotion: Zambia Sugar proudly supports traditional and cultural ceremonies countrywide, thereby contributing directly to the celebration of this Nation’s rich cultural diversity. • Sustainable Sport: Zambia Sugar is a major contributor to sports development in Zambia by providing tangible support to various sporting disciplines on and off the estate. These include football, golf, netball, karate and athletics. • Smallholder Development: Zambia Sugar supports small-holder schemes at Kaleya, Magobo and Manyonyo through the

A Purplerain Advertising Design

Mazabuka Sugarcane Grower’s Trust. These small-holder schemes were responsible for 10% of total cane supply to the factory in the 2013/14 season and this will increase as development of the Manyonyo scheme progresses.

ZAMBIA SUGAR Plc - A TRADITION OF LANDMARK ACHIEVEMENTS IN ZAMBIA • • • •

• •

First sugar growing and processing company First to employ diffuser technology First to refine sugar First to generate electricity using biomass (Bagasse), with a total capacity of 40 Megawatts of power First to have installed capacity to produce over 400,000 tonnes of sugar annually Second largest single sugar mill in Africa.

ZAMBIA SUGAR Plc – A TRUSTED MARKET LEADER Zambia Sugar markets its products under the WHITESPOON brand with a product range that comprises Brown, Household, Refined, Castor, Icing, Rich dark, Golden Syrup, Treacle Syrup, Maple Syrup, Molasses, Industrial Brown, Industrial Household, Bottler grade, Demerara, Golden granulated and Raw sugar for refining. Approximately two thirds of the sugar produced is exported. Locally, Zambia Sugar has a well-developed distribution network delivering sugar to all districts in Zambia. This is done through a well organised depot system that ensures Whitespoon products are available, anywhere and everywhere in Zambia. Whitespoon Industrial Sugar Range has been used in the beverages, confectionery and food processing industries for decades. The company is committed to providing world-class quality sugar products which meet international

standards such as ISO 9001:2008 and Bottler Grade Standard Sugar. Zambia Sugar has two main Export Markets; namely the European Union (EU) and the Regional Market. Zambia Sugar’s strategic location in the Southern African Development Community (SADC) region makes it a supplier of choice for quality sugar and downstream products in the region and beyond. The regional export market includes the Great Lakes Area (GLA), Democratic Republic of Congo (DRC), Southern Tanzania, Zimbabwe, and the Southern African Customs Union (SACU). While the regional market is mainly supplied with Household Sugar, Brown Sugar and Industrial Refined Sugar, the European market is mainly supplied with Refined Sugar, Raw Sugar, Golden Granulated and Golden Farmhouse Sugar.

ECONOMIC IMPACT As a creator of wealth and a major employer, Zambia Sugar plays a significant economic role, contributing towards empowering emerging businesses and supplementing government’s efforts to provide the local community with infrastructure, education and healthcare. Zambia Sugar also creates value in its production processes, from growing raw material to producing, distributing and marketing sugar for consumption. This value chain creates multiple benefits to suppliers, contractors, distributors, customers and employees, and contributes to government through both direct and indirect taxes. Additionally, it contributes to foreign exchange earnings for the country through its exports to both the regional and European markets.

TOP LEFT: His Honour the Vice President of the Republic of Zambia, Dr Guy Scott presents the winner’s trophy and cheque at the 2014 Zambia Sugar Golf Open. MIDDLE: Zambia Sugar enjoys a wide distribution of it’s products through Zambia’s leading supermarket chains and individual wholesalers and retailers. ABOVE: Zambia Sugar exports mainly to Europe, SACU, DRC and GLA.

Zambia Sugar Plc HEAD OFFICE Nakambala Estate P.O. Box 670240, Mazabuka, Zambia Plot no. 118 Lubombo/Livingstone Road Tel: +213 230 666/231 111/230 144 Fax: +213 230 1116 www.illovosugar.com A member of

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Seed Co International Zambia Limited Celebrates Zambia’s Golden Jubilee ‘The African seed company’

Seed Co Zambia Limited, known as ‘the African seed company’, embraces the culture of being a quality orientated and integrity driven partner in the seed Industry. They bring quality, value, innovation and growth to businesses. Seed Co Zambia prides itself as one of the country’s leading players in the agricultural sector. The company

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is involved in crop seed research, production, processing, distribution and marketing. Its flagship seed products include: hybrid seed maize, wheat and soya bean. The company also markets sorghum, sugar beans, groundnuts and vegetable seeds. Customers range from smallscale, emergent and commercial farmers.

Others include Government and NonGovernmental Organisations. Taking advantage of the unique location of Zambia in the region and Zambia’s diverse agro-ecological environments, Seed Co has invested into two research stations to maximise germplasm screening and development of varieties - with diverse adaptability to

Processing Factory

suit Zambia and other countries in the region with similar environments. This placement gives Seed Co a competitive edge not only in Zambia but the region as well. Regarding seed production, Seed Co Zambia has been bestowed by the Seed Co Group with the honour to produce and manage strategic seed reserves for the Seed Co

Processed Maize Feed

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Processed Maize Feed

Processing Plant

group. As such Seed Co Zambia produces seed not only for Zambia but also for the other regional markets. The company operates a centralised processing factory in Lusaka with a packing capacity of over 300 metric tonnes per day. This gives the company great efficiency in meeting big seed orders within a short period. With the distribution network anchored around the depots that are strategically located across the country, seed has been taken closer to the farmers, the depots are supplemented by a network of appointed

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agro dealers in almost every district. The company exports seed to most of the countries in the COMESA and SADC regions, earning the country foreign exchange through seed. Among the countries exported to are: Tanzania, Malawi, Rwanda, Zimbabwe, Botswana and the Democratic Republic of Congo. Others include Kenya, Uganda, Angola, Swaziland and South Africa. Seed Co also supports the farmers with important agricultural information through its agronomy support staff, transferring vital information on latest innovations and

agronomy practices aimed at improving farmer productivity for enhanced food security at both household and national level. Seed Co Limited is the leading producer and marketer of certified crop seeds in Africa.

Seed Co International Zambia Limited P.O. Box 35310 SeedCo Business Park, Farm 683B, Mumbwa Road, Lusaka, Zambia Tel: +260 211 846367-70 Fax: +260 211 289247 www.seedco.co.zm

INTRODUCING OUR

BRAND NEW PACK

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Superior Milling Company Limited

VISION To be Zambiaâ&#x20AC;&#x2122;s leading miller. We are proud to be Zambian. Preferred for our quality and excellence. MISSION To be a continually consistent producer of superior products while attaining a valuable customer service in our pursuit of excellence. Applying quality management principles and growth for total customer satisfaction.

ABOUT US Many customers pass through our depots and outlets every day and over 200 colleagues across the company work hard each day to deliver unrivalled service to them. With competitive prices and regular product promotions,

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we are proud to save our customers money every day. Superior Milling also seeks to do business with suppliers who have implemented good corporate governance, integrity, environmental, social, health and safety and human rights standards.

VALUES: TEAM WORK, INTEGRITY, RESPECT, PRIDE, EXCELLENCE Our principle values are our guiding tools and a measure of our integrity. At Superior Milling Company Limited we believe sustainability is essential for the long-term viability of our company, the wellbeing of our employees, our communities, and our country. With our legacy of family ownership, patient shareholders, and independence, all of us recognise that we serve as stewards to preserve and grow the Company profitably for future generations by taking care of our customers, employees, shareholders, suppliers, community and environment. It

is our belief that good business practices fostered by continuous improvement efforts and continuous investment in our facilities, people, products, and services, will produce the desired results and opportunities for profitability and sustainability. In our effort to satisfy our customer base, we produce the complete range of convenient pack sizes at affordable prices. We guarantee satisfaction with all our products by offering an immediate replacement or money back guarantee on all our products if there is a complaint. We also look after our small-scale farmers as we procure 95% of our maize requirements from small-scale farmers. We at Superior Milling have led the way in setting up our own maize buying depots around the Country, starting with Mumbwa following the Ministry of Agricultureâ&#x20AC;&#x2122;s directive, that all millers must procure 100% of their annual maize requirements. Confirming our strategy of taking the food to the people, we have opened over 33 depots countrywide. We are not stopping here; we plan on opening at least 15 more depots countrywide. These will stock our mealile product range of Breakfast Meal (superfine), Roller Meal, Rice, Salt, Flour, Maize grits (Nsembe), Household Sugar and Flour.

As part of our future plans the company will be installing a brand new maize mill which should double the milling capacity. The new mill will include the latest technology in maize milling to maintain high standards. CORPORATE SOCIAL RESPONSIBILITY We approach corporate social responsibility strategically â&#x20AC;&#x201C; in order to ensure a sustainable future for society, our customers, and our company. By focusing our talent, technology, and capital on education and entrepreneurship, we strive to enact positive social change through economic growth, job creation, innovation, and community. Superior Milling Company Limited is committed to maintaining high social, environmental, human rights, ethical and governance standards for the benefit of all stakeholders. Corporate responsibility reflects the companyâ&#x20AC;&#x2122;s values and behavior to its stakeholders. The company has several policies and standards in place to underpin those core values, covering business ethics and governance, the Code of Conduct, and other policies. These are all supported by internal Group directives and instructions.

Plot No. 12127/8, Chinika Industrial Area, Mumbwa Rd. P.O. Box 32007, Lusaka Tel: +260 211 289848, +260 211 289848 Fax: +260 211 286007 Customer Service: +260 978 879393 Best of Zambia

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ZAMBEEF PRODUCTS PLC Zambeef Products PLC is one of the largest integrated agribusinesses in Zambia and the region, involved in the production, throughout Zambia and West Africa. The Group also has large cereal row cropping operations (principally maize, soya beans and wheat), with approximately 8,350 Ha of irrigated and 8,650 Ha of rain-fed, arable, developed land available for planting each year. The Group is also in the process of rolling out its West Africa expansion in Nigeria and Ghana.

Zambeef Group Structure:

Since its incorporation as a small-scale start-up business, Zambeef has grown through both backward and forward integration; the workforce of some 5,500 people. The Zambeef Products Plc group of companies owns assets valued at over US$400-million, is listed on the Alternative Investment Market (AIM) of the London Stock Exchange and the Lusaka Stock Exchange, and has operations in three different countries â&#x20AC;&#x201C; Zambia, Nigeria and Ghana.

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Products PLC

ZAMLEATHER Division

Since its incorporation as a small scale start-up business, Zambeef has grown through the overall GDP of the country and is one of the largest employers in the country, with a workforce of some 5,500 people. The Zambeef Products Plc group of companies owns assets valued at over US$400million, is listed on the Alternative Investment Market (AIM) of the London Stock Exchange and the Lusaka Stock Exchange, and has operations in three different countries â&#x20AC;&#x201C; Zambia, Nigeria and Ghana.

The highlights of Zambeef Group, as of 30 September, 2013, are as follows: Group current turnover of K1.6-billion. Exports and earns the country over US$30-million annually. Produces 120,000 tonnes of soybean, maize, wheat, barley and other crops per annum. Current group storage capacity of over 115,000 tonnes. Mills 26,000 tonnes of wheat. Expects to produce in excess of 100,000 tonnes of stock feed in 2014. Slaughters more than 50,000 head of cattle and 5.4 million chickens. Producing 30 million eggs per annum. Produces in excess of 8-million litres of Milk. Milk is pasteurised and homogenised in milk processing plant. Further value added in producing yoghurt, cheese, butter and milk based juices. footwear, protective clothing and footballs. Operates over 122 retail outlets throughout Zambia, along with three wholesale depots.

PLOT 4970, Manda Road, Industrial Area, Lusaka, Zambia Postal Address: Private Bag 17, Woodlands, Lusaka, Zambia www.zambeefplc.com Best of Zambia

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Alliance One Zambia Ltd Alliance One Zambia Ltd (AOZ), a subsidiary of Alliance One International Inc., is the largest sponsor and buyer of contracted tobaccos in Zambia.

“Alliance One International Inc., is steeped in decades of the successful traditions of its predecessors: DIMON Incorporated and Standard Commercial Corporation. The companies merged on 13 May 2005 to create AOI, bringing together 200 years of combined experience and expertise.” Tobacco leaf merchants Alliance One Zambia Ltd primarily deals in flue-cured tobacco but is also involved in burley and dark-fired tobacco production. The harvested crops are purchased through an expansive national buying network covering both the major sales markets and the farmers themselves, through contract buying agreements. Working closely with more than 10,000 farmers, as well as owning and operating two farms itself, Alliance One Zambia Ltd doesn’t just purchase

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the harvested crop, but actively engages with its growers by offering agronomic advice, support and technical assistance. Regardless of method, the company ensures that it only buys tobacco that is both sustainably grown and is of the finest quality. It maintains frequent contact with growers prior to and during the growing and curing seasons in an effort to improve the quality and yield of the crop. Alliance One is committed to Good Agricultural Practices and is active in reforestation programs in Zambia. “Among other measures, we utilise and teach sustainable agricultural practices and act as a good steward of the environment, working to reduce our carbon footprint and to preserve and replenish natural resources”, says the company.

Global customers Once purchased, the tobacco leaf is currently transported to one of Alliance One Zambia Ltd’s processing facilities where the principal method of processing is threshing. This process entails mechanically removing stem from lamina and sizing product before drying, and turning the product from a perishable into a non-perishable crop for export. Throughout the operation, Quality Control technicians use sophisticated equipment to test for quality and ensure that the final product meets all customers’ specifications. Once processed, tobacco is packed and taken via truck to the ports to be sea-freighted to its final destination predominantly sites operated by many of the world’s largest manufacturers of cigarettes and other consumer tobacco products. Alliance One International Alliance One International is confident that the Zambian tobacco industry will continue to grow and will become an increasingly important foreign exchange earner, while also creating significant employment opportunities and improved food security through crop rotation. Being a subsidiary of AOI, Alliance One Zambia Ltd can draw upon its wealth of expertise and support at any time - a huge advantage on a continent where the agricultural market is becoming ever more competitive. AOI has activities in more than 45 countries, stretching from North, South and Central America, sub-Saharan Africa and Europe, across Russia and India, and into China, Thailand and Vietnam - whose combined operations cover almost 100 countries.

Following AOI’s wider program of social responsibility, Alliance One Zambia Ltd is committed to a broad and proactive programme of initiatives to help support the local communities in which it operates. Positive future With over 120 direct employees, Alliance One Zambia Ltd’s workforce is fully trained to exacting international standards. With such a global reputation attached to the Alliance One brand, attracting and retaining new people is never a challenge for the business, whether involved with tobacco processing or through the expansion of its contract buying network. Having made a significant investment a couple of years ago to roll out a SAP

software solution across its entire Zambian operations, the business can grow its network, supply chain and customer base safe in the knowledge that it has the underlying technology platform to support any endeavour. “Alliance One Zambia Ltd is proud to maintain the traditions of excellence that began generations ago, striving to find new opportunities and solutions within the industry, for our customers, suppliers and employees”, the company concludes.

Alliance One Zambia Ltd Limited Independence Avenue, Woodlands, Lusaka, Zambia Tel: +260 211 266799 Best of Zambia

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Chapter 13 Transport and Logistics

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Satwant Transport Limited (STL) Transportation of Bulk Goods.

Satwant Transport is a Zambian transportation company which specialises in the transportation of bulk goods. It was incorporated as a business in 1978 and has over 36 years of experience in the industry. There are currently 82 employees as part of the Satwant Transport family. Management experience The management of STL changed in April 2011. The daughter of Satwant Singh, Mandeep De Brito, and her husband Michael de Brito took over the management of the company. This family business offers the benefit of a combined 60 years of logistics experience together with a new energy and innovation. Mandeep De Brito, who serves as the companyâ&#x20AC;&#x2122;s Financial Director, is a chartered accountant having trained and worked at KPMG - one of the worldâ&#x20AC;&#x2122;s top four auditing firms. There she worked as an auditor in their Automotive, Industrial and Pharmaceuticals sector. She also

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worked in KPMG’s Forensic department where she gained extensive experience in forensic investigations and fraud risk management. Michael De Brito is Operations Director at Satwant Transport and brings a wealth of logistics experience to the company. In South Africa, he worked for 16 years for Tanzer Transport (Pty) Limited, the primary logistics supplier to Pick ‘n Pay - one of the largest grocery retailers in Southern Africa. He rose quickly to the position of General Manager at Tanzer Transport. Satwant Transport is a family-run business that has been operating in the

Zambian market for 36 years. Shareholding of STL is 100% Zambian. STL has many years of experience transporting the following goods: • Construction materials (cement, aggregates) • Mining materials (coal, gypsum) • Agricultural products and inputs (grains, sugar, seed, fertilizer, timber) • Other products such as containerised goods, abnormal loads, beverages etc. STL prides itself on its people. We have a dedicated management team and

professional staff. We offer a reliable, efficient service and aim to please all customers at all times. All trucks are continuously monitored by GPS. Our drivers are considered to be safety experts with Defensive Driving Training and ongoing safety awareness education and awareness. A culture of health and safety is deeply embedded in all that we do.

36 Los Angeles Road P.O. Box 32671, Lusaka, Zambia Email: mandeep@satwant.com Tel: +260 211 212206 Best of Zambia

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BEST OF THE WORLD Welcome to the world’s premier platform for showcasing and networking governments, leading companies and entrepreneurs in business, tourism and lifestyle. Through our Best of publishing series and gvpedia.com we showcase an ever expanding Atlas of Success and Sustainability across multiple continents and industries. Brand Image

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With regional head offices in 5 continents, the organisation is currently involved in more than 40 territories where the ‘Best of’ series is published. GVP has a 5-year growth plan to develop a further 150 economic territories organically, through each continent’s regional head office, and through partnerships with multiple World Trade Centers as well as companies and individuals that have the expertise to showcase their city, state or country.

Product - The Books More than 2000 000 unique readers from 175 countries Celebrate your success The ‘Best of…’ publishing series produces annual maxi format book publications in over 40 territories, from Bangalore to Belgium. These detail success stories of people and companies making positive inroads into the commercial fibre of both mature and emerging markets. The books showcase entrepreneurial spirit; establishing powerful global networks and the creation of individual brand awareness by bridging cultures. The result is the ultimate interactive corporate gift and P.R. marketing tool for governments, companies, hotels and business people providing leading products and services for their region.

“An encyclopedia of success stories from the world’s most interesting places, people and organizations.” The www.gvpedia.com site was launched in 2008 so the success stories from the Best of the World print publications could all feature on an online platform. We have more than 8000 pages live and growing fast. In July 2009 we launched an online directory engine and an eBook library to complement our website which has opened up the scope for new publishing partnerships beyond the ‘Best of Series’ with new exciting books and magazines that focus on government, business and travel from around the world.

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Global Village Africa is Africa’s premier platform for showcasing and networking governments, leading companies and entrepreneurs in business, tourism and lifestyle. The ‘Best of series’ books crisply profile leading companies and innovators, as leaders within their genre. We celebrate the success of countries, individuals and companies with ‘the good news’ editorial and pictorial imagery in the highest quality print format available.

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Participators Index AfriConnect.................................................................................................................... 152 Alliance One Zambia Ltd (AOZ)...................................................................................... 194 Associated Printers Ltd.................................................................................................. 128 CEC Liquid Telecom....................................................................................................... 148 Chas Everitt International Property Group..................................................................... 162 Cillaâ&#x20AC;&#x2122;s Completely Nuts!................................................................................................. 113 Conference Systems Zambia......................................................................................... 139 Conservation Lower Zambezi (CLZ)............................................................................... 104 Curves............................................................................................................................ 112 David Livingstone Safari Lodge and Spa......................................................................... 90 Event Solutions.............................................................................................................. 136 G. Rutherford Outdoor Advertising................................................................................ 124 Game Rangers International (GRI).................................................................................. 105 Global Village Partnerships........................................................................................ 1, 200 GroundXero.................................................................................................................... 126 Image Promotions...................................................................................................... 1, 141 Inyatsi Zambia................................................................................................................ 174 Jet Extreme Adventure................................................................................................... 102 Jewel of Africa................................................................................................................ 108 Lafarge Zambia.............................................................................................................. 166 Lilayi Lodge...................................................................................................................... 97 Magic of Zambia...................................................................................................... 58, 132 Media 365....................................................................................................................... 122 Multichoice Africa........................................................................................................... 114 National Council for Construction (NCC)....................................................................... 172 Portico............................................................................................................................ 106 Protea Hotel Lusaka Tower.............................................................................................. 88 Protea Hotels Zambia....................................................................................................... 86 Proudly African....................................................................................................... 1, 4, 202 Radisson Blu Hotel Lusaka.............................................................................................. 80 Royal Mukuni Villa Estate............................................................................................... 164 Safari Par Excellence (Safpar)........................................................................................ 100 Satwant Transport Limited (STL).................................................................................... 198 Seed Co International Zambia Limited........................................................................... 186 ShowMasters................................................................................................................. 138 Shreeji Investments Limited........................................................................................... 130 Shungu Services............................................................................................................ 140 Stanbic Bank.................................................................................................................. 158 Superior Milling Company Limited................................................................................. 190 Taita Falcon Lodge........................................................................................................... 96 The African Bush Company........................................................................................... 176 Thorntree River Lodge...................................................................................................... 94 Zambeef Products PLC.................................................................................................. 192 Zambezi Elephant Trails................................................................................................... 98 Zambezi Waterfront.......................................................................................................... 92 Zambia Information and Communications Technology Authority (ZICTA)..................... 142 Zambia National Building Society (ZNBS)...................................................................... 156 Zambia Sugar ................................................................................................................ 178 Zambia Tourism Board............................................................................................. 8, OBC Zamtel............................................................................................................................ 150

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