Megan Bell joins At Home team.
The present is rosy for SwanCare retirees
New face for SwanCare At Home
SwanCare has shown leading results in the largest national retirement village survey of its kind ever conducted.
SwanCare has welcomed a new staff member who is fast becoming a familiar face to SwanCare At Home clients.
The organisation exhibited outstanding results in a recent national survey of almost 20,000 residents from over 500 Australian retirement villages.
Megan Bell has joined Mechy at the SwanCare At Home administration office on Talbot Place to welcome home care clients, staff and visitors.
The results of the survey, which were published in The West Australia’s Saturday paper, found that while residents nationally had a positive Net Promotor Score (NPS) of 22, SwanCare almost tripled that with a NPS of 61.
Originally from New Zealand, Megan is a mother of one, an ex-motocross champion and skilled badminton player. Megan has many years’ experience in the retirement sector and brings much to the organisation.
The NPS is a universally accepted consumer satisfaction rating and scores as low as between 20 and 30 classified as favourable, 10-20 are average.
For more information about SwanCare At Home, or to simply say hello, pop into 19 Talbot Place, or call 6250 0300.
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