Septe mber 2011 bentley park resident newsletter For the main meal …..
Across My Desk CEO’s Report The menu for August was a very full one indeed, with heaps happening on our site and also within the Aged Care sector. For the entree …..
The final Productivity Commission Report released. The much awaited Productivity Commission Report – “Caring for Older Australians” was released on the 8th August. This report recommends a raft of sweeping changes to the way the Aged Care sector will operate in the future. It is a bold 5 year plan, that will bring a strong element of consumer directed care and consumer choice into the sector, plus it will provide a much more enhanced funding model that is more appropriately aligned to the actual cost of providing care to our residents, both in a residential and community care environment. The only thing however with major reviews such as this, is that it still needs the Government to act upon the recommendations. The present Government is making the right kinds of noises, but for something that is so major and foreshadows fundamental changes to the entire Aged Care sector, a true bipartisan support will be needed from all sides of Government. Let’s hope we are not let down by political games and grandstanding. It is truly time for united action, and this Productivity Commission report provides an excellent platform to provide real change that will improve the Aged Care sector for all current and future generations.
Security Number If the Resident Support Services number is unavailable residents are reminded the mobile contact number for Security is:
0413 388 650
Independent Residents Quality of Service Evaluation Survey. Every day of the year, SwanCare Group employees attend work with the express aim of hoping to make a genuine and sincere difference to the people whom we look after … our residents. We think we do a pretty good job, and I know that our staff are genuinely trying to do their best for our residents at every opportunity. But, how do we actually know that we are doing a good job? One of the best and effective ways of finding out this answer, is to actually ask you, and during August this is exactly what we did. We sent out some 500 survey questionnaires to our Independent Living residents, and we were very pleased to receive back 246 replies. This is almost a 50% response, which for a voluntary survey is a good response and certainly ensures in our mind that the answers we received are reflective of the entire resident population. We asked 6 main categories of questions focusing on the following key areas : 1. The Quality of our Administration services that we provide to you. 2. How we handle your complaints and general issues. 3. The Health and Support services that we provide in the village. 4. The Recreation and Lifestyle services and amenities available to you. 5. The quality of our general services such as Security, Transport, Maintenance and Gardening. 6. Your feedback on the building developments and the changes that are happening on our Bentley Park site. We also took the opportunity to ask you an open ended question about the kind of new and improved services and facilities that you would like to see introduced into your village. This provided some very interesting responses, and this data will be used by the Board and Management as key input into the up-coming Strategic Planning workshop that we are holding on the 23rd September. Obviously a lot of what was asked for will
Bentley Park Events Office Stratton Luncheon Concert - September 2 Auditorium Concert - September 11
cost substantial money and with everything it is about balance and establishing the best use and value for our money. A full list of the Top 10 wish list items is provided below.
The Bentley Park TOP 10 most wanted …… 1. Heated swimming pool and/or spa/hydro pool. 2. Recycling - seen to be Green. 3. More (better) parking for cars, residents and visitors. 4. A chapel or dedicated quiet space. 5. More resident support service staff. 6. A better external look for the next stage of the development. 7. More seating and relaxing areas around the village. 8. Another SwanMobile - a non-stop service. 9. An indoor gymnasium. 10. Spritz to have better atmosphere and ambiance - more welcoming. Overall, the survey has brought to light some very positive results, highlighting areas of strength, as well as helping identify areas where we can improve. I was particularly proud to note that in all six categories we achieved a majority response that indicated our quality of service was either “outstanding” or “very good”. To extract just one highlight, 90% of residents believed that the quality of our Administrative support to you was exceptional. This is very positive feedback, and I know that the staff were very pleased with this result, and makes them proud to know that their hard work is appreciated by our residents. The graphs over the page provide a summary of the responses received. I would like to thank all residents that took the time to participate in this survey. Your feedback and honest comments are a vital ingredient in helping us improve what we do and shape the future of our village for not only our current residents, but also for the many future Continued Page 3 generations to come.
Inside this issue > Resident Survey Results - pg 3 Bentley Park Events Office - pg 4 Bentley Park News - pg 5 What’s On - pg 6-7 Residents Advisory Council - pg 8
Church Notices The Christian Fellowship of Bentley Park 26 Plantation Drive Bentley WA 6102 Phone: (08) 6250 0000 Fax: (08) 9470 2017 www.swancare.com.au Find SwanCare Group on Facebook www.twitter.com/swancare
We would love to see you at our Sunday Service of praise and song. We are from all denominations and would love to welcome you into the Christian Fellowship. We meet at the JP Stratton Centre every Sunday 9am. The fourth Sunday of each month is our Prayer & Praise service, led by members of our group. All enquiries B. Bennett – 9472 6857. For Transport phone Ken Sinclair – 9361 0131.
Catholic Services 1st & 3rd Tuesday of every month in the Stratton Centre commencing at 11am.
Rowethorpe Uniting Church Rowethorpe Uniting Church Weekly Sunday Services are conducted in the Rowethorpe Chapel 10:00am with visiting Ministers. Contact Mary Perreau – 9355 5381.
The Christian Fellowship (Get Together) Meet on the 4th Wednesday of each month at the Stratton Centre at 10:30am. We meet for coffee, tea & tidbits. We find plenty of things we enjoy sharing & discussing. Ring Betty Bennett – 9472 6857
bentley park resident newsletter
Tidings Newsletter is a monthly publication produced and printed on behalf of the residents at Bentley Park, a SwanCare Group community.
Material deadline for advertising is the 20th of the month preceding each monthly edition.
To book display or lineage advertising or for information regarding rates please contact SwanCare Group on 6250 0000.
Please supply editorial contribution as a Word document electronically to tidings@swancare.com.au. Any supporting photographs may be supplied electronically or as hardcopy prints.
Prepaid Funerals. Simple. We all know planning ahead is a good idea. And so too is a prepaid funeral plan. You can cover the costs of the funeral at today’s prices, you can plan the type of funeral that you want, and your family will not have to make difficult decisions at a time of loss. Simplicity Funerals, making prepaid funerals simple. For more information on a prepaid funeral, or to receive an obligation-free private consultation, please complete and return the coupon to: Prepaid Funeral Information, Reply Paid 195 Osborne Park WA 6917
Contributions for Tidings
Joondalup
9300 0888
If you have something for Tidings please email it to: tidings@swancare.com.au
Kelmscott
9390 3000
Mandurah
9534 9488
Osborne Park
9443 1666
Spearwood
9434 5844
Australian owned. All areas 1300 556 222.
Hard copies of articles can still be handed to Reception in the main Administration office at 26 Plantation Drive.
www.simplicityfunerals.com.au
Name: ____________________________________________________ Phone:____________________________
Material deadline is the 20th of the preceding month.
Address:_______________________________________________________________________________________ ________________________________________________________________________________________________ *Your details will be held by InvoCare Aust. Pty Ltd trading as Simplicity Funerals. Our privacy policy may be viewed at www.invocare.com.au
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CEO’s Report
continued...
Independent Residents Quality of Service Survey Results
How do you rate our Administration Services?
How do you rate the way we handle Resident Complaints?
Outstanding
32%
Outstanding
18%
Very Good
57%
Very Good
52%
Average
10%
Average
25%
Poor
1%
Poor
3%
Very Poor
0%
Very Poor
2%
How do you rate the Health & Support Services that we provide?
Outstanding
20%
Outstanding
19%
Very Good
45%
Very Good
44%
Average
33%
Average
35%
Poor
2%
Poor
2%
Very Poor
0%
Very Poor
0%
How do you rate the Building Development Works?
How do you rate the General Services that we provide?
And now for the dessert ….. To close this month’s report I would just like to provide a quick update on some other developments that occurred during the month. • Electric Bed Donation from Hollywood Private Hospital. Our heartfelt thanks and sincere appreciation goes out to the Management at Hollywood Private Hospital who, during the month of August, made a donation of some 55 electric hospital beds to SwanCare Group. These electric beds will provide a much needed boost to the way in which our care services can be delivered and will provide an enhanced level of comfort to our residents in our care facilities. • Plantations Cafe In the last 12 months, the average attendance per day for lunch at Plantations has been on the steady decline, to the point where it has become (sadly) obvious that we are no longer able to sustain this service as the costs are now well in excess of the revenue received in return.
How do you rate the Recreation & Lifestyle Services that we provide?
Outstanding
27%
Outstanding
14%
Very Good
49%
Very Good
45%
Average
20%
Average
32%
Poor
3%
Poor
7%
Very Poor
1%
Very Poor
2%
We are aware that for those who do attend Plantations that it does provide a good meal and for our regular patrons, this is a service that they value quite highly. For this reason the decision has been made to relocate this meal service to Spritz Café. We have begun discussions with Hospitality Services to ensure that the level of service and quality experienced at Plantations is transferred to Spritz. It is our intention to cease the Plantations service by the end of September. Residents will receive more information on this in the near future.
Approved items for this financial year • Auto doors – Drummond Apartments • Upgrade Lift – Administration • Replace gutters and downpipes – Cooinda • Air Conditioning upgrade – Leisure Centre • TV Aerials for the village • 3 outdoor lifts • Carpet replacement (selected floors) – Richard Cleaver Lodge • Internal painting (selected floors) – Richard Cleaver Lodge
• Capital Budget Items Residents are aware that we have now entered a new financial year and with that comes the new budget for capital works. I mentioned to the residents at the July VRAC meeting the capital items that we were able to include in this year’s budget. For those that were unable to attend the VRAC meeting, please find below the list of capital works that we are proposing to undertake this year, and also those works that are in the pipe-line and have been rolled-over to next year.
Items carried over to next financial year • New letterboxes – RFU • Shade sail – Wootliff way • Repair and replace roof – Cooinda • External painting program And to close, my final words of wisdom for this month are … “You do not need a parachute to skydive. You only need a parachute to skydive twice”. Have a great month. Regards, Graham Francis, Chief Executive Officer
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Bentley Park Events Office Events Past We had our usual two main events during August, starting on Friday August 5th at the Stratton Centre, followed by the Auditorium Concert on Sunday 14th. The Stratton Luncheon and Concert featured a performance by the duo “Stumblin In”, Liz and Bob singing to, and along with us – a pleasant few hours much enjoyed. The Sunday Auditorium Concert was a great show of piano and accordion playing by Mr. Speedy Fingers, “Milton Q”, a mixture of modern and classic pieces. The audience was less than usual, (due to people sick and others on cruises) but the show was certainly enjoyed and appreciated by those who did attend.
Theatre Go-ers Club Due to illness I was unable to go to the “Old Mill” in August. Mixed reports have comeback. Though the acting was good it wasn’t everyone’s cup of tea. Our next outing is to the “Tivoli Theatre” at Applecross on Friday 9th September. Tickets sold out very quickly on the booking day. This night is a favourite each year. Our October outing is to the Garrick Theatre at Guildford to see “Last of the Red Hot Lovers” by Neil Simon on Friday 7th October. Bookings open Monday 12th September at the JP Stratton Centre at 9:00am. All residents of the Village are welcome to join the Theatre Goer’s Club. No joining fees. If you have any further inquires just give me a call. Your name will be placed on our mailing list for all shows we will be attending. Until next month. Beryl Davis, Ph: 9355 4795
Coming Up The September Stratton Luncheon & Concert will be on Friday the 2nd, 11.30am to 2.30pm as usual, still a few tickets left, ring Shirley on 93554767 if you’d like to come. The performer will be top vocalist Adam Penn, who performed so well at the Foundation Day Dinner that we booked him for this repeat show. The Auditorium Concert on Sunday September 11th will feature the “Cambridge Musicians” a twenty five piece band playing a range of numbers, old and more recent. We had them here last year and they put on a most enjoyable show. Concert starts at 2pm, bus picks up throughout the Village from 1.30pm – tickets at the door, $5, see you there!
Bentley Park Diners For the September outing we are returning to the Bentley Hotel, Albany Highway Bentley, on Tuesday 13th & 20th September 2011. The meals are from $15.00 to $26.00 with a 20% discount. Bus pick ups from 5:30pm. Bus $5.00. Please book early so I can arrange bus lists and drivers. You don’t need a partner as there will be 43 friendly villagers to welcome you. Contact Lorraine, Ph: 6250 0425
Rehab & Healthcare Equipment
Opportunity Shop The Op. Shop continues to do well and custom has returned to the levels we had prior to the shop’s relocation, people have got used to the new location and the better layout of the shop. It is pleasing that we still get plenty of items donated, enabling us to make available good quality goods for sale at low prices. The shop provides a useful service to residents as well as raising moneys to be spent on village activities and facilities.
Newspaper & Can Recycling Scheme This is another valuable service to the village, again run by a volunteer group, raising funds for community purposes. Not only does it raise money, it also saves about a tonne of material from having to be collected by waste collections, at a cost. We are grateful to the residents who make their papers available for collection, and to the volunteer collectors who do the work. We look forward to your continued support for all of the events and activities that we work to put on for you.
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Peter Brunt, Co-ordinator
Bentley Park Residents. Bring this ad with you and save 10% on any purchase.
(off the recommended retail price) (Excludes any other advertised offer)
We have a big range of chairs to suit everyone. And we custom fit with our WA Made Chairs
Lift Chairs From $1100
Showroom
CALL 1234 Albany Highway Cannington 9258 8733 www.metromobility.com.au
SALES-SERVICE-HIRE
Bentley Park News Bentley Park - Rowethorpe Bentley Park Show How are your entries going? Only 6 Weeks to go!! Entries Close on Friday 14th October. The entries have started coming in!! Would you like to help during the show? You would be welcome on either day if only for an hour at a time to suit you? Just give me a call. A big thank you to all the residents who have made donations of a trophy or raffle prizes since the schedule was printed. All have been acknowledged and at the Show. RAFFLE: Again this year - we have a great range of prizes. Tickets only $1.00 each. They will be sold outside the Swan Grocery shop on Friday’s 7th & 14th and Saturday’s 8th & 15th October, and also on the Show days in the Auditorium.
The delegates were concerned about the recent break ins to peoples units. One unit was entered during the night and another through an unlocked door while the owner was in the bathroom. It appears that these burglaries are becoming more frequent. In the media we hear about elderly people being assaulted in their own homes so please keep all your doors and windows secured at all times. It would be a good idea to have the village’s security number by your phone – 62500020. We also discussed Electric Blankets. They should be checked and discarded if any signs of wear are noticed. It was reported that they need to be replaced at least every five years.
Free Admission on both days. 22nd & October 2011 Keep the dates free; tell your friends & relatives. So get going with all your entries for the Show.
SECURITY PHONE NUMBER IS 6250 0020 Seven Days a Week.
Best Wishes Beryl Davis Co-ordinator Ph: 9355 4795
Tony Ryder, Co-ordinator Ph: 6250 0510
Residents Joining Our Bentley Park Community Our community extends a warm welcome to Mr Barnes & Ms Leete, Mr & Mrs Harrison and Mrs Moule. Bentley Park resident Tony Ryder is happy to answer any questions that new residents have regarding living in the village. Please feel free to call Tony on 6250 0510.
Library News I am looking for an active resident who would be interested in delivering books and collecting, to either or both Waminda and Mavis Cleaver Court on a Wednesday to be on standby if one of my of regular library volunteers is unable to do it. If I can get a few extra names that I can fall back on, that would be a big help and really it is only if I am in dire strait. We have now got many new books on the shelves, some donated by very generous residents, others with funds from the Op Shop, so if anyone out there with time for a book we would love to welcome you. Yours in books Penny, Bentley Park Librarian
Light, bright, beautiful retirement homes Display Now Open Wed: 1pm to 2pm and weekends by appointment.
Prepare to be impressed by the generous spaces and natural flow between indoor and outdoor living. Contact our sales team on 6250 0000 or visit bentleypark.com.au for more details.
5 Augustus Way, Bentley
(Follow the signs from Plantation Drive)
As I will be on holiday from August 26th until September 23rd there is no meeting of Neighbourhood Watch in September. DELEGATES are TONY RYDER, ALMA RALPH, DON PEDERICK, DON REID, LILLIAN PELHAM, AUDREY WYLIE. PAM McINNES, JOAN EDWARDS, MARION POLLOCK, BARRY WILLIAMS, EILEEN PALMER, DAWN INVERARITY, DORRIS HARPER, and from ROWETHORPE, PAT JORDAN, JOY HAWKEN & YVONNE BALLARD.
The opening of the Show is on Saturday 22nd October at 2:30pm, followed by the presentation of Trophies.
New Villas
We wish to acknowledge and sincerely thank Mrs Joan Edwards for the very generous ‘spotters fee’ donation recently made to Kingia Care Centre. Joan’s donation will be used to purchase additional slings for the facility, which are used to assist staff in the lifting and transferring of residents that have limited or no mobility. Joan wishes to encourage others to make donations to the Care Centres, to help purchase equipment that can make the daily routine for residents in care and also the care staff a little easier. “It’s for a good cause and you won’t miss what you didn’t have.”
es m o H w Ne 476,000 from $ The Space@Carlisle will have you thinking differently. . . Display Home Open Wed: 1pm to 2pm and weekends by appointment.
THE
SPACE @carlisle
Our brand new community has it all - style, comfort and convenience. Perfect for an active and contented lifestyle. Visit thespaceatcarlisle.com.au for more details or call our sales team on 6250 0000 to arrange an inspection.
106 Star Street, Carlisle
omes 0 H w e N 410,00 from $
Thanks again Joan!
Volunteers - Can You Help Out with a bit of Sewing? We require volunteers to cut toweling into squares and then hem to produce face washers for the care facilities. If you are able to help out with the cutting or sewing, please phone Karen Parker on 6250 0010 to discuss further. Sewing machine and overlocker is available for use.
SW0442
www.swancare.com.au
26 Plantation Drive, Bentley WA 6102
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SUNDAY
MONDAY
Weekdays 9.30am - 2pm Why not take the Swanmobile?!
• Coffee / Cappuccino / Tea • Sandwiches / Foccacias • Hot Meals & Fresh Salads • Selection of Cakes & Muffins • Soft Drinks / Juices / Milk Drinks
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5
6
Christian Fellowship of Bentley Park 9.00am JPS (For Transport Ph: 9361 0131) Father’s Day
Library Open 9.15am - 12.15pm Pottery Group 9.00am PGS General Balance Group 9.00am RSC Undercroft Bowls 9.30am RCL Exercise Class 9.30am JPS Snooker Club 1.00pm SCR Handicraft/Beading 1.00pm HR Bridge 1.00pm JPS Swan Bowling Club 1.15pm OBC Hydrotherapy 1.30pm MSHP Hydrotherapy 2.30pm MSHP
Art Group Computer Club Exercise Club Catholic Services Snooker Club Rummycub Indoor Bowls Tai Chi Darts Club
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12
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Christian Fellowship of Bentley Park 9.00am JPS (For Transport Ph: 9361 0131) Social Club Concert 2.00pm AUD
Library Open 9.15am - 12.15pm Pottery Group 9.00am PGS General Balance Group 9.00am RSC Exercise Class 9.30am JPS Undercroft Bowls 9.30am RCL Snooker Club 1.00pm SCR Bridge 1.00pm JPS Handicraft 1.00pm HR Swan Bowling Club 1.15pm OBC Hydrotherapy 1.30pm MSHP Hydrotherapy 2.30pm MSHP Patchwork Group 6.30pm HR
Art Group Computer Club Exercise Club Snooker Club Rummycub Indoor Bowls Tai Chi Diner’s Club Outing Darts Club
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19
20
25
26
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Christian Fellowship of Bentley Park 9.00am JPS (For Transport Ph: 9361 0131)
Christian Fellowship of Bentley Park 9.00am JPS (For Transport Ph: 9361 0131)
WEDNESDAY
Spritz Café
What’s On
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TUESDAY
Library Open 9.15am - 12.15pm Pottery Group 9.00am PGS General Balance Group 9.00am RSC Undercroft Bowls 9.30am RCL Exercise Class 9.30am JPS Snooker Club 1.00pm SCR Bridge 1.00pm JPS Handicraft 1.00pm HR Swan Bowling Club 1.15pm OBC Hydrotherapy 1.30pm MSHP Hydrotherapy 2.30pm MSHP
Library Open 9.15am - 12.15pm Pottery Group 9.00am PGS General Balance Group 9.00am RSC Undercroft Bowls 9.30am RCL Exercise Class 9.30am JPS Snooker Club 1.00pm SCR Bridge 1.00pm JPS Handicraft 1.00pm HR Swan Bowling Club 1.15pm OBC Hydrotherapy 1.30pm MSHP Hydrotherapy 2.30pm MSHP Patchwork Group 6.30pm HR
kingia arcade 7 9.00am ABL2 9.00am ABL2 9.30am JPS 11.00am JPS 1.00pm SCR 1.00pm JPS 1.30pm AUD 5.00pm AUD 6.30pm JPS
9.15am - 12.15pm 9.00am ABL2 9.00am ABL2 1.00pm SCR 1.00pm JPS 1.00pm JPS 1.30pm AUD 5.00pm AUD 6.30pm JPS 7.00pm JPS
14 9.00am ABL2 9.00am ABL2 9.30am JPS 1.00pm SCR 1.00pm JPS 1.30pm AUD 5.00pm AUD 5.45pm 6.30pm JPS
Art Group 9.00am ABL2 Computer Club 9.00am ABL2 Residents Coffee Morning 9.30am JPS Exercise Club 9.30am JPS Catholic Services 11.00am JPS Snooker Club 1.00pm SCR Rummycub 1.00pm JPS Indoor Bowls 1.30pm AUD Tai Chi 5.00pm AUD Diner’s Club Outing 5.45pm Darts Club 6.30pm JPS
Art Group Computer Club Exercise Club Snooker Club Rummycub Auxiliary Meeting Indoor Bowls Tai Chi Darts Club
Library Open Art Group Computer Club Snooker Club Pony Canasta Rummycub Indoor Bowls Tai Chi Darts Club Canasta
9.00am ABL2 9.00am ABL2 9.30am JPS 1.00pm SCR 1.00pm JPS 1.30pm AUD 1.30pm AUD 5.00pm AUD 6.30pm JPS
Library Open 9.15am - 12.15pm Art Group 9.00am ABL2 Op Shop Open 8.30am - 12pm Computer Club 9.00am ABL2 Undercroft Bowls 9.30am RCL Stretch Balance Group 9.30am RPG Bentley Show Committee 9.30am HR Neighbourhood Watch Meeting 9.30am CL Snooker Club 1.00pm SCR Pony Canasta 1.00pm JPS Swan Bowling Club 1.15pm OBC Indoor Bowls 1.30pm AUD Canasta 7.00pm JPS
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Library Open 9.15am - 12.15pm Art Group 9.00am ABL2 Op Shop Open 8.30am - 12pm Computer Club 9.00am ABL2 Undercroft Bowls 9.30am RCL Stretch Balance Group 9.30am RPG Snooker Club 1.00pm SCR Pony Canasta 1.00pm JPS Swan Bowling Club 1.15pm OBC Indoor Bowls 1.30pm AUD Canasta 7.00pm JPS
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Library Open 9.15am - 12.15pm Art Group 9.00am ABL2 Op Shop Open 8.30am - 12pm Computer Club 9.00am ABL2 Undercroft Bowls 9.30am RCL Stretch Balance Group 9.30am RPG Snooker Club 1.00pm SCR Pony Canasta 1.00pm JPS Swan Bowling Club 1.15pm OBC Indoor Bowls 1.30pm AUD Canasta 7.00pm JPS
THURSDAY
FRIDAY
SATURDAY
1
2
3
Library Open 9.15am - 12.15pm Art Group 9.00am ABL2 Exercise Class 9.30am JPS Balance Group 11.00am RAC Fish & Chips Luncheon 11.30am JPS Snooker Club 1.00pm SCR Mahjong 1.00pm LC Darts Club 6.30pm JPS Table Tennis 7.00pm SCR Bush Poets Society 7.00pm AUD
Op Shop open Exercise Class Undercroft Bowls Swan Bowling Club
9
10
Library Open 9.15am - 12.15pm Art Group 9.00am ABL2 Exercise Class 9.30am JPS Balance Group 11.00am RAC Snooker Club 1.00pm SCR Mahjong Club 1.00pm JPS Darts Club 6.30pm SCR Table Tennis 7.00pm SCR Theatre Group Outing 7.00pm
Op Shop open Exercise Class Undercroft Bowls Swan Bowling Club
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Pottery Group Low-impact Exercise Computer Club Exercise Class Stretch Balance Group Snooker Club Scrabble Club Hydrotherapy Computer Club Bingo
9.00am PGS 9.00am RSC 9.00am ABL2 9.30am JPS 10.00am JPS 1.00pm SCR 1.30pm JPS 1.30pm MSHP 2.00pm ABL2 7.00pm AUD
8 Pottery Group Low-impact Exercise Computer Club Exercise Class Writers Group Stretch Balance Group Snooker Club Scrabble Club Hydrotherapy Computer Club Bingo
9.00am PGS 9.00am RSC 9.00am ABL2 9.30am JPS 9.30am HR 10.00am JPS 1.00pm SCR 1.30pm JPS 1.30pm MSHP 2.00pm ABL2 7.00pm AUD
15 Pottery Group Low-impact Exercise Computer Club Exercise Class Stretch Balance Class Auxiliary Luncheon Scrabble Club Hydrotherapy Snooker Club Hydrotherapy Computer Club Bingo
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Pottery Group Low-impact Exercise Computer Club Exercise Class Writers Group Stretch Balance Class Scrabble Club Hydrotherapy Snooker Club Hydrotherapy Computer Club Bingo
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Pottery Group Low-impact Exercise Computer Club Exercise Class Stretch Balance Class Scrabble Club Hydrotherapy Snooker Club Hydrotherapy Computer Club Bingo
9.00am PGS 9.00am RSC 9.00am ABL2 9.30am JPS 10.00am JPS 11.30am AUD 1.30pm JPS 1.30pm MSHP 2.00pm SCR 2.30pm MSHP 2.00pm ABL2 7.00pm AUD
9.00am PGS 9.00am RSC 9.00am ABL2 9.30am JPS 9.30am HR 10.00am JPS 1.30pm JPS 1.30pm MSHP 2.00pm SCR 2.30pm MSHP 2.00pm ABL2 7.00pm AUD
9.00am PGS 9.00am RSC 9.00am ABL2 9.30am JPS 10.00am JPS 1.30pm JPS 1.30pm MSHP 2.00pm SCR 2.30pm MSHP 2.00pm ABL2 7.00pm AUD
Library Open Art Group Exercise Class Balance Group Snooker Club Mahjong Club Darts Club Table Tennis
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Library Open Art Group Exercise Class Balance Group Snooker Club Mahjong Club Darts Club Table Tennis
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Library Open Art Group Exercise Class Balance Group Snooker Club Mahjong Club Darts Club Table Tennis
9.15am - 12.15pm 9.00am ABL2 9.30am JPS 11.00am RAC 1.00pm SCR 1.00pm JPS 6.30pm JPS 7.00pm SCR
9.15am - 12.15pm 9.00am ABL2 9.30am JPS 11.00am RAC 1.00pm SCR 1.00pm JPS 6.30pm JPS 7.00pm SCR
9.15am - 12.15pm 9.00am ABL2 9.30am JPS 11.00am RAC 1.00pm SCR 1.00pm JPS 6.30pm JPS 7.00pm SCR
8.30am-12pm 9.30am JPS 9.30am RCL 1.15pm OBC
Bentley Park Calendar of Events
September My events to note:
Op Shop open Exercise Class Undercroft Bowls Swan Bowling Club
8.30am-12pm 9.30am JPS 9.30am RCL 1.15pm OBC
8.30am-12pm 9.30am JPS 9.30am RCL 1.15pm OBC
If your club would like a diary date inserted into the Tidings monthly calendar, email the details to: tidings@swancare.com.au
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Op Shop open Exercise Class Undercroft Bowls Swan Bowling Club
ABL2 Administration Building Level2 8.30am-12pm 9.30am JPS 9.30am RCL 1.15pm OBC
September 2011
AC
Adie Court
AR
Art Room (Admin Building)
AUD Auditorium CC
Cultural Centre
CL
Coffee Lounge (2nd Floor Administration)
CR
Committee Room (Admin)
HR
Handicraft Room (Administration Building)
JPS
JP Stratton Centre
KC
Kingia Concourse
LC
Leisure Centre
MG
Millstream Gardens
MSHP Multiple Schlerosis Hydrotherapy Pool (bus pick-up at Bentley Park) OBC Outdoor Bowling Club PGS Pottery Group Studio RAC Rowethorpe-Activity Centre RCL
Richard Cleaver Lodge
RPG Rowethorpe-Physio Gym RSC Rowethorpe-Sutton Centre SCR Snooker Club Room
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Residents Advisory Council - Brian Dale The Coffee Meeting in August was well attended with 57 Residents responding to the invitation to voice their ideas for the future of the Village. Before that the meeting heard a report from Cath Devereaux that 13 units were currently under offer in Bentley Park and Brian advised that a high level of residents had expressed satisfaction with the function of the VRAC in the recent survey. He then went on to address matters raised at the last meeting: - Blocked sewers – ring security if emergency access to toilets is required. - Mice plague in Clayden Court – more bait has been laid. - Road signs – signs in the whole village are currently under review. - Mail box at admin – not available, but the office will accept mail to post. - Untidiness of shop precincts – management has addressed this matter with proprietors. - New units being fitted with shower rails – are only fitted based on the personal needs of the Resident - Shade sails in Wootliff Way – this item missed the budget allocation for 2011/12 but is carried forward to the next budget. - Washing machines at Cooinda – these have been repaired and are now all functional. - Pemberton Drive gardening/traffic danger witches hats now supplied. - Plantation Drive request for speed barriers to slow drivers – cannot be used due to service vehicle restrictions. - Security vehicle travelling without lights – operational requirement.
Questions From the Floor Will the Carlisle development have an Open Day to enable residents of Bentley Park to view? Referred to management. Two long term residents complained that the present administration is not honouring the promises made in past years to guarantee access to Waminda. Then, an additional hostel facility had been promised, which has not eventuated. The CEO will be asked to respond personally to this issue. THE MEETING WAS THEN DECLARED AN OPEN FORUM FOR FUTURE PLANS AND WISHES. Safety in the new villas – a resident thought that they could be better designed to eliminate stepping over sliding door tracks, etc. Bins required for recycling materials, shared if necessary. Solar power should be considered. Hot water systems – it was felt that the current gas storage units were wasteful of energy.
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More attention should be paid to safety issues with footpaths – uneven paving, etc.
It was felt that BGC do not respond quickly enough to safety issues with new units. Dementia facilities needed, so partners are not separated by too much distance. It was felt that the lip on the current bathroom shower screen doors is a hazard. Water usage – individual meters to units would help prevent wastage and roof runoff should be conserved in some way. It was felt that our welfare workers should have input into design of units. Water – a resident felt that roof water should be channelled back to the bores. A resident advised that in South Australia, blocks of units are required to have an underground tank beneath foundations, from which gardens were watered. This should be considered here. A Cooinda resident said that he felt that the village operated on a two-tier system in respect to maintenance, etc. – the rental areas did not receive the same attention as other sections and this matter should be addressed in the future. Two other residents praised the village and said that integration into the village life was as much a responsibility of residents as management. Any successful community requires work. It was then suggested that the village was at present quite fragmented, due to the locations of shop, op-shop, doctors, hairdressers, cafes, etc. It would be much better for social interaction if these facilities could be grouped in one area, where people would have more contact with each other on a casual basis. A request was made for more large shady trees, as the new developments have denuded the site of the established trees and only small ornamentals had been planted. A request was made that when a future plan is devised, it be put on display, so residents are aware. If changes to the plan are made from time to time, these changes should be noted, so residents are kept up to date. New residents should be given a tour of the village and facilities. A resident expressed objection to a suggestion from a previous meeting that we have public toilets in the village – these are historically a problem to maintain and are generally undesirable. The name of the social club to be changed from its present title back to “social club”. Other issues and written ideas were raised which included the following: - Provision for a Carers Respite service/ facility - Road Traffic Consultant to investigate and report on traffic problems
- More Visitors Parking closer to Residences - More open space with Shade and Seating throughout the Village (example Pugh Place) - Footpaths for all roads in the Village - Self-opening doors in all community areas such as Library - Future home designs to shelter the front door from driving rain - Homes with front and back gardens to be both reticulated to save scheme water With no further suggestions, Brian advised that Admissions Manager Leanne Lebrun would be the guest speaker at the meeting in September. Please feel free to contact any member of the Council on any Village issue of concern: Brian Dale, Chairman, ph 6250 0538 dale@interlink.com.au Carolyn Wellstead, Vice Chair, ph 6250 0505 jocar@bentleyparkestate.com.au Cath Devereaux, ph 6250 0407 Gill Godsmark, ph 9472 7481 Ken Sinclair, ph 9361 0131 Carol Greenaway, ph 0459 540 921 We meet on the third Tuesday of every month (except December) at 9.30 am in the Auditorium. All Village and Care Centre Residents are invited to attend and participate in the meeting.
VRAC Elections 2011 Nominations are sought for the three positions on the Council vacated by retiring Councillors. Nomination Forms are available from Ronnie in Admin and nomination deadline is Friday 14 October. Nominees will be introduced at the Coffee Meeting on Tuesday 18 October and Voting Slips distributed on Wednesday 19 October, (if more than 3 candidates). Voting closes on Thursday 10 November and the new Council will be introduced at the Coffee Meeting on Tuesday 15 November. Brian Dale, Chairman Village Residents Advisory Council
Open 7 Days Friendly service & professional advice. Phone and speak to one of our helpful staff today. We look forward to being of service to you. Our friendly team: (left to right) Michelle, Linda, Sue, Alex, Joanne, Doris, John, Melanie, Gill, Cheryl, Sian, & Regina
Script Collection
Deliveries
(from our “Script Boxes” Monday to Friday)
Administration Building
11am & 3pm
Drummond Way Apartments 11am & 3pm Grocery Store
11am & 3pm
Mavis Cleaver Court
11am & 3pm
Medical Centre
10am, 11am, 1pm & 3pm
Plantation Apartments
11am & 3pm
Richard Cleaver Lodge
11am & 3pm
Monday to Friday
3.30pm - 5.30pm
Saturday
2.00pm - 3.30pm
Sunday
by arrangement (if urgent)
Open Hours Monday to Saturday
8.00am - 6.30pm
Sunday & Public Holidays
9.00am - 5.00pm
Saturday and Sunday orders can be placed by phone
B O U N DA RY R D
V I C TO R I A S T
ALB ANY HWY
B E AC O N S F I E L D S T
CHAPMAN RD
UPTON ST
PA R K I N G
PERTH
10% SENIORS’ DISCOUNT Excludes prescriptions, Darrell Lea Confectionery specials & already discounted lines.
Webster Packing (even for customers not living in Waminda Care Centre)
NDSS Sub Agency Darrell Lea Confectionery Fax Services Giftware Laminating Services Photocopying Photo Developing Selfcare Cards Vitamins
16 A & B Chapman Rd, St James WA 6102 Phone: 9361 6101
Postie Fashions in Kingia Wednesday the 24th of August the Concourse room in Kingia was full to capacity with more than 60 ladies and 1 brave gentleman! After morning tea and the sale of raffle tickets, the Postie Fashion Show started. Our models, Sharon, Judy, Anne and Lyn did a wonderful job showing all the latest Spring Fashion. Special models for the day were the Hug doctors blowing bubbles and showing off their colorful outfits. Thank you to our models and to Robyn and Jan from Postie Fashion. A special thank you to Rita (and Mindy) from Rita’s Retreat for the beautiful Gourmet basket. The winner of the raffle is Maureen. THANK YOU to everyone who came and supported our fundraiser. We raised an amount of $ 335.- in total, a great result!! The money raised will be used to buy more resources for Lifestyle in Kingia and Tandara. Hope to see you all again at the next fashion show. Annemarie Kluvers High Care Lifestyle
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Club News B e nt le y Pa r k
B i n g o C lu b ! Thursday Nights in our Auditorium. Eyes Down 7.00pm. • 3 times more chances to win! 50% of games have 3 prizes • Books $2.00 each • Flyers $1 each – 2 Flyers per night – 4 chances to win per flyer • Break Opens @ 25c each • Lucky Numbers @ $1.00 each • Raffle 4-6 prizes available to win Tickets 3 for $2.00 • Tea & Coffee @ Interval for 50 cents • Lucky Door Prize of $5.00 worth of Break Opens & 2 Prizes of a Free Game for the following week. •
New Comers – If you wish to be picked up please phone Laurie Hudson on 6250 0497 & he will be only happy to collect you. (Walkers are OK)
So come along to the Auditorium and join the crowd of winners, plenty of chairs, cheap supper and good company. * LOTS OF FUN * Bus Pick up Commences at 6:15pm – All Village stops. Rowethorpe Pick up at Appox. 6:20pm Rivergum Apartments Carol Greenaway, Licence Holder 0459 540 921
Handicraft Handicraft is in the Craft Room on the 2nd floor of the Administration building. We meet Monday 1-3pm (except public holidays). We make goods to sell & make something’s for ourselves. Learn new skills. Bead work is our latest skill to learn. We are now doing beading every week. Or come for a chat.
SWAN BOWLING CLUB Thursday 12th August was the day of the Club’s Annual luncheon. Well! What a lead up and a very unusual event. Up to a week before the day it was to be held at Kingia. Nancy Brazier who is the social Convener had everything ready to go when she received the news that the conditions of running the event at Kingia had changed. It was financially too expensive for what we wanted. What to do? Organisation went into overdrive. Fist through the good graces of those already booked in the Stratton Centre we had a venue. We thank them profusely. Then volunteers came from everywhere, what a great bunch of members we have. They became servers, stewards and washer uppers for the day. The meal arrived from Tandara on time via Bainmaries. Our special guests Graham Francis and Karen Parker arrived and everything was ready to go. Where was the orange juice? No where to be seen. The President was sent off quick smart to borrow some from Waminda. The meal started great pumpkin soup. Then there was a quiet few minutes when nothing happened. No one could find the main meal, the pork. There was great panic and eventually it turned up and we never did find where it was hiding. Every moment of the drama was relayed via the Chairman, so everyone could follow the story. It was as Annual Luncheon with a difference. The special presentation for the day was the Presidents’ Trophy for the most improved player. This was won by our Secretary Jack Mattews. Jack’s bowling action when he first played was described a cross between Shane Warne and Nick Natanui. He has improved. Well done jack. Members are reminded that the Club’s Annual Meeting is on the 15th of September, to be held at the Leisure Centre at 10am. Also the first Gala Day for the Spring Season is on the 24th of September 2011. All details are on the notice board with a nomination form. All enquires to join the Swan Village Bowling Club should be directed to President Tom Brazier on 6250 0496 or Secretary Jack Matthews on 9361 9793.
Wendy Paull, Coordinator, Ph: 9470 1966
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Beading will be on every Monday with Handicraft. 1pm -3pm Special days with guest demonstrations will be held and notification will be in future tidings and posted on craft room door so please check. Bring along ideas and beads. Wires and some beads findings are available. Come and join us in a cuppa and see if you can add to our ideas. $2 for raffle and cuppa. Further inquiries Mary Manning 6250 0461 Hope to see you there. Mary Manning, 6250 0461
Ladies of the Night Patchwork Group Meetings are held at 6.30pm on the 2nd and 4th Monday of each calendar month in the Handicraft Room at Administration Building Plantation Drive, Bentley Park. All patch workers and quilters welcome. For more information phone: Marion Pitcher - 9362 1702 or Jean Buchanan-Hughes - 9362 5903
ART GROUP If you would like to join our informal group, please come to the Art Studio on the 2nd floor of the Administration Building on Tuesday or Friday mornings between 9am and 12 noon. Audrey Thurtell, Secretary
Undercroft Bowling Club We held our AGM on 26th July with Graham Francis C.E.O. as patron of the Club in attendance.
Canasta
Committee Members: Don Mabbott - President Jack Grayson - Vice President Ann Tap - 2nd Vice President Mary Gent - Treasurer Gill Godsmark - Secretary Gina Mabbott, Bob Johnstone, Betty Briggs, Marie Stephens, Ellen Smith, all as committee members. 34 people present.
Wednesday Nights 7.00pm to 9.00pm in the JP Stratton Centre. 50 cents a night. All Bentley Park residents are welcome to join us, new players are always welcome. We are happy to teach you, so come along and give it a try! Bus pick-up and return. Beryl Davis, 9355 4795
We are off to the Lynwood Tavern on Thursday 25th August. We are having our International Fun Day on September17th at 9am. Great fun, people playing for the ‘Country of Birth’. List on board. That’s all for now folks.
Good Bowling Tom Brazier. President
Where does our money go? Most goes to Kingia/Tandara & Waminda to get various needs. Annemarie showed us what she got with our latest donation. The photo shows some of our group with the goodies.
Beading Group
TAI CHI We meet Tuesdays at 5pm in the Auditorium. For more information please contact Tom Brazier on 6250 0496.
Birthdays for September: - Joyce Alexander, Val Fraser. Virtuous Virgos!
Sayings:
(1) Why is it that at Class Re-unions you feel younger than everyone looks!!! (2) Scratch a dog and you will find a permanent job!!!
Club News
The Writing Group
COMPUTER CLUB SESSION TIMES: Tuesday Wednesday
9 – 11am 9 – 11am
Reg Gooch Phillip Matthews
Thursday
9 – 11am 2 – 4pm
Ken Thurtell John Wellstead
Friday* 9 – 11am Tony Ryder *by appointment (beginners class) Reserve Tutor: David Newlan Our Computer room is situated on the second floor Administration. We welcome villagers of Bentley Park and Rowethorpe, if you are a beginner or require further tuition come and visit us, for further information at the days above. Please note Wednesday times have altered as shown. Our Sympathy to Sheila Barley and family of Tom Barley, a Founding Member of the Computer Club, who passed away last month. K Thurtell, President Ph: 9362- 6169
Camera Club The ‘Get to know your digital camera’ course concluded on Tuesday 19th July, after a four week session. Thank all who attended. It is planned to run another course later this year. Watch for announcements in future Tidings and Notice Boards. Ken Thurtell, President - Ph: 9362 6169
Kingia/Tandara High Care Auxiliary Our next meeting will be held in the Auditorium on Tuesday 27th September, when we will enjoy another fashion parade by Kin’s Park Fashions. Everyone is welcome. Please remember that the official business of the meeting commences at 1:30pm sharp followed by the parade and sales, then afternoon tea. Please note that our Annual Fete has been postponed until Monday 7th November, to be held in the Auditorium. Ethel Sloan, President - Ph: 9362 2242
SCRABBLE CLUB
Held every Thursday in the Stratton Centre 1.30 - 4pm. All welcome. Pam Urquhart
We are a group of friends who write for our own pleasure. We meet to share our work and our ideas, and to offer suggestions to fellow members in a non-critical way that helps to improve their work. Most members write about their memories from years ago, and some write parts of their life stories. Some interesting discussions are had following the reading of the work. We meet each fortnight on Thursday mornings at 9.30 am in the Committee Room on the second floor of the Administration Building. One or two new members would be welcome; there are no fees, all you need to do is to bring a piece of your writing to read. Anyone interested would be welcome to come and listen to the readings before deciding to join us. The meetings for September will be on Thursdays 1st, and 15th, and 29th at 9.30am.
Table Tennis Club We play each Friday night 7.00pm in the Snooker Room Level 2 in the Administration Building. Beginners and strong players are most welcome as we have members of various ability levels and there is always the opportunity for a strong game of singles at any time. Your first 3 sessions are free then if you would like to continue we ask that you pay a small joining fee. Contacts: Ken Barr (Pres) 6250 0511 Andrew Chisholm (Tres) 9470 1352
Bentley Park Indoor Bowls We welcome all new arrivals to the auditorium on Plantation Drive at 1:30pm Tuesday & Wednesday’s.
Reg Gooch, Ph: 9361 5644
The Snooker Players Association The Snooker Players Association is situated on the second (Social) floor of the Administration Building. Playing sessions are held Monday to Friday from 1–3pm. New members are welcome and we would especially welcome ‘recently-moved-in’ residents. It doesn’t matter if you haven’t played for many years, as the ‘old touch’ will soon come back! If you decide to join, the membership fee is only $5 per year and you pay 20c for each frame played. Think about it, come along, or give me a ring. Peter Brunt, President Ph: 9355 4767
POTTERY GROUP Members of the Pottery and Ceramics Club meet every Monday morning between 9am and 11am in Allen Court. We welcome residents to pay us a visit or, better still, join us and be creative! Ann Morris, Secretary
BRIDGE PLAYERS Come and join us at the JP Stratton Centre on Monday afternoon at 1pm.
DARTS CLUB NEWS Darts are on Tuesday and Friday at 6.30pm. Don Mabbott, President
Deciding who is closer. Membership is $5.00 yearly, afternoon tea, 50cents per day. Members please note the Annual General Meeting will be held in the Auditorium on Tuesday 20th September 2011 commencing at 1:00pm. Please come along. See you there. Jack Aspland, Secretary Ph: 6250 0460
Rummycub
Held every Tuesday from 1pm to 4pm in the Stratton Centre. All Welcome.
Mahjong Club The Mahjong Club meets every Friday Afternoon from 1pm to 4pm in the JP Stratton Centre EXCEPT the 1st Friday of the month we meet in the Leisure Centre. New players always welcome and we will teach new players the rules of the game. Shirley Walton, 9362 2342
Pony Canasta At the JP Stratton Centre every Wednesday from 1:00 until 3:45pm. New players wanted – will teach. Come and have a cuppa and a game for 50 cents. For more information contact Marie Stephens Ph: 9472 5097 or Joan Mellowship Ph: 9361 4106
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Community Noticeboard
Swanmobile availability
Thank You
Bookings: 6250 0023
days please ensure you book in advance,
My family & I would like to thank everyone for the kind words spoken, the beautiful cards sent and for attending the funeral of my dear husband Tom. At sad times like this it is good to know that we have such good friends and neighbours.
especially if you are attending appointments.
Sheila Barley
With the Swanmobile being very busy these
Probus Are you interested in meeting new friends, listening to interesting speakers, and much more fellowship and entertainment‌.well PROBUS could be your answer. If you would like to know more, contact Ern and Nancy Cole (2 Wootliff Way Ph. 9361 7611) who will be please to share their enjoyment with you.
MONDAY – THURSDAY
9am - 12 noon 1pm - 4pm
FRIDAY
9.30am - 12 noon 1pm - 4pm
SATURDAY
9am - 12 noon
Carolyn Wellstead, 6250 0505, Co-ordinator
Girl Guides Association Western Australia Inc For more information please contact Nancy Brazier on 6250 0496 or email tomnanb@bentleyparkestate.com.au
A Synergy of Service
SALES
RENTAL
1800 656 654 enquiries@riverabilities.com.au www.riverabilities.com.au
13003 13003 hire@rehabrental.com.au www. rehabrental.com.au
REPAIRS
HYGIENE PRODUCTS
08 9350 6600 service@rehabrepairs.com.au
13002 13002 sales@cura.com.au
Perth: 29 Alexandra Place, Bentley, WA 6102 Tel: 08 9350 6600 Albany: 13 Cockburn Road, Mira Mar, WA 6330 Tel: 08 9841 4200