SYNERGY 2020- A Collaborative Guide to Economic Discovery

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PROFESSIONAL

I’ve hired a

Story by: Shareen Baptiste

consulting firm, now what? A fter reading last year’s article

what services the contract entails and

is key that this liaison has excellent

featured in SYNERGY, “Top

what it does not, as well as the budget

organizational, communication and

5 Reasons Why Businesses

from which the consultant(s) will

coordination skills. Selecting one team

Should Outsource Professional

operate from in order to execute the

member to serve as a liaison reduces

Services,” you decide to hire a

requested services. In the beginning

the occurrence of miscommunication,

consulting firm. You did everything

as the business relationship forms,

ensures continuity in the flow of

by the book – you did your research,

the consultant(s) may need to meet

information and ideas, and facilitates

drafted a contract and even onboarded

often, so this individual needs to be

responsiveness, quicker decision

a specialized consulting firm. Now

responsive and accessible. One aspect

making and a stronger bond between

what? Here are some best practices to

to being responsive is providing

both parties.

engage your consulting firm effectively.

documents and information the

2. Communicate your preferences.

1. Select a liaison. Designate one

consultant(s) need within the agreed

Write down your preferences and

team member who will liaise with the

upon timeframe. Additionally, the

go over them with the consultant(s)

consulting firm.

liaison should have the authority

within one of the first few meetings.

This individual will need access

to make decisions on behalf of the

Doing so establishes clear boundaries

to the scope of work portion of the

business or open access to the

and sets precedent for how all parties

contract, so he/she has an accurate

business’ decision maker and his/

wish to be engaged. Preferences

and comprehensive understanding of

her calendar. Last but not least, it

include, but are not limited to the

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