Over 200 locations across Canada
D
id you know that Mary Brown’s Chicken prepares its chicken and Taters from fresh, Canada Grade A chicken and farm fresh Canadian potatoes? It’s true – and one of the main reasons Mary Brown’s tastes so delicious. What’s more, Signature Chicken and Taters are cut and breaded by hand in each location, and cooked in small batches to ensure peak flavour and juiciness in Mary Brown’s proprietary cookers. When asked to describe the Mary Brown’s experience, Luciano Radelich, Regional Training Director, replied:
“It starts with the menu. Mary Brown’s food is delicious and crave-able, bringing Guests back time and again. Our food is prepared daily in-store using our exclusive breading recipe, along with our special marinade and our proprietary cooking method. Our Signature Chicken is hand cut and hand breaded in each store from fresh, whole, local chicken. Our handcrafted Taters start the day as real, whole potatoes, grown by Canadian farmers, delivered to our stores in brown sacks. Our Big Mary® Sandwich 8
has been name Canada’s best chicken sandwich by Daily Hive. It’s prepared by hand in-store from a whole Canada Grade A chicken breast and simple, premium ingredients – and then cooked to golden perfection.” Luciano also touched on the impact of the pandemic: “Like most businesses, we have had to adapt, and we continue to adapt. We have stayed true to our menu and methodology, working through supply challenges. Achieving our usual high level of hospitality has been a challenge in some cases, with staff wearing a mask and staying six feet apart and plexiglass separating us from our Guests. But we have made safety our top priority, while still offering friendly, caring service. We launched our app in 2020 and offered curbside pick-up as well as a loyalty program. We have continued to grow our delivery platform with SkiptheDishes. For the future we will continue to focus on offering a delicious menu and make it available to Guests in the most convenient ways possible. We want to grow our user base on the app – it’s one of the best ways to increase Guest satisfaction and loyalty.”
