Alberta's Food Service Local Guide
Sysco Edmonton
25140 114 Ave, Acheson, AB T7X 5A4, Canada
Sysco Calgary
4639 72 Ave SE, Calgary, AB T2C 4H7, Canada
On behalf of the entire Sysco Alberta family, we are pleased to introduce you to Sysco. Our strength is the relationships we build from the ground up. We service the hospitality industry as a whole, but each of our customers’ needs varies greatly. Each of our team's deep dive to understand who our customers are and who their customers are. We apply our learnings to develop a program that meets the needs of our customers. Product mix, business resources, vendor rebates, site assessments, logistics, delivery, finance and one on one support with trained and experienced sales support are elements of a program developed specifically for you. Sysco has the expertise, technology, resources and commitment to ensure that we live up to what we promise and deliver exemplary service. The following pages show examples of how we demonstrate this through or commitment to sustainability, local, quality, food safety and how we give back to our industry and community. We look forward to the opportunity to service and help your business grow.
GROW LOCAL MADE LOCAL EAT LOCAL
135+ Growers & Producers plus many more
Grow Local: We support the very best products grown here in Alberta and BC. The diversity of our agriculture and aquaculture gives us the ability to offer our customers great products while in season. To us, local means nourishing individuals with food that travels the shortest distance from ground to table. Local nourishes the community as well as the local economy. Local is food and food products that are grown, raised, caught, harvested, processed and produced in Alberta.
The products we promote as local are guided by the following principles: We only purchase and distribute food and food products that meet our high standards for food safety. Whenever possible we purchase as close to our facilities to minimize our impact on the environment. We support Local organization's efforts to promote local dining campaigns to create awareness and encourage communities to dine out. ( Taste of Edmonton, Taste of Calgary, Downtown Dinning week, Etc.)
Western Canadian Produce
Sustainability We have been on a path towards continually reducing our carbon footprint. Our company and its Associates undertake various activities to support our sustainability initiatives and to improve business practices to reduce our impact on the environment. We demonstrate this through diversion and recycling programs. Annually, we recycle:
• 175,000 lbs. cardboard • 61,0000 lbs. plastic Diversion is the backbone of our commitment to the reduction of our carbon footprint. We have also made significant investments in several key areas of our warehouse and fleet that reduce our consumption of energy and fossil fuels.
• LED lighting • Motion sensing lighting • Green routing • Low flow faucets • Reducing fleet idle times Highspeed doors • Inbound logistics and consolidation • Cross-docking with our sister companies
Our Delivery Fleet Fleet Technology We are constantly striving to improve our customer service and efficiencies while delivering great food and food products safely. We have made significant investments in several aspects of our delivery fleet including: Sysco Delivery App We are very excited to remind our customers of our Delivery App. The Sysco Delivery App will provide you, our customer, with real-time delivery information to help better manage your business. Verizon Connect A real-time GPS system that tracks our equipment and delivery routes. We use this tool to support routes running behind by sending support to get help the Delivery Associate get back on schedule. STS (Sysco Transportation System) Hand-held scanning technology that our Delivery Associates use to ensure your complete order arrives. Each box is scanned and electronically checked off your invoice. Green Routing Green routing is the process by which we balance the needs of our customers while minimizing the kilometres driven, idle time and hours driving. The multi-department team meets to create, review and manage standard routes. Standard routes have a set sequence for customers and deliveries. The team also reviews feedback from customers and Delivery Associates to make improvements to the process.
Shuttle Yards At Sysco, we implemented the use of shuttle yards. Instead of our Delivery Associates driving to our distribution center to start their day, they drive to a location close to home and start their route close to the customers on it. Shuttle yards have enabled us to improve the work-life balance for our drivers by reducing their commuting time. This in turn reduces miles driven, idle time and fuel consumption of our fleet. We are proud of this innovative solution to minimizes our impact on the environment.
Sustainable Seafood Sysco’s 2020 Seafood Sustainability Commitment By the end of 2020, Sysco has publicly committed to: • Source 100% of its top 15 wild-caught Sysco Portico Brand seafood species from fisheries that are MSC certified, in MSC full assessment, or in a comprehensive FIP, and source at least 75% of this volume fromfisheries that are MSC certified. • Source 100% of its top five Sysco Portico Brand aquaculture species from farms that are certified by the Aquaculture Stewardship Council (ASC), in ASC full assessment, in a comprehensive Aquaculture Improvement Project (AIP), and/or at a minimum Best Aquaculture Practices (BAP) two star certified. • Source 100% of Sysco Portico Brand canned and pouched tuna from fisheries that are MSC certified, in MSC full assessment, in comprehensive FIP, or are members of the ISSA. • Work with WWF to improve seafood traceability globally by participating in the Global Dialogue on Seafood Traceability and supporting WWF’s Traceability Principles.
Animal Welfare We will supply products responsibly by improving animal welfare in the foodservice industry; minimizing negative environmental, social or ethical impacts when sourcing products; and ensuring that human rights are respected in our operations, as well as the global supply chain.
Local Ideas What does Sysco’s Go Local program mean to me? Our program encompasses the many different aspects of our unique business. We work to nurture locally-owned companies and promote their products. We use local resources and commit to sustainability, and we employ local workers at fair wages. Diversity
Chef David Swanson Reinhardt (He/ Him) CFBE, CCC. Sysco Alberta Corporate Chef
that incorporates local suppliers leads to more consumer choices and fosters innovation. By putting local suppliers on our trucks, environmental impact is reduced, contributing to less sprawl, congestion, habitat loss, and pollution. We promote spending, eating, and visiting locally, which further contributes to our local economy. All this plays a big role in our customers' welfare and overall satisfaction. “I believe that the unique character of our community is defined in large part by the businesses that reside here, and I am proud to work for a company that invests in our community’s welfare and future.”
Capital Fine Meats (then Capital Packers) began in 1929 as a small, family-run abattoir in Edmonton, Alberta, on the very land the facility sits on today. Its creation and intended purpose was to provide local, fresh, high-quality meats to their family-run grocery store: Western Groceries & Meat Market. Throughout the years, Capital Packers underwent multiple expansions and eventually outgrew its grocery store counterpart by providing the same quality and care to all that it produced. Although the store closed in the early ’80s, Capital Fine Meats continues to supply quality meat products throughout Western Canada. The company remains family-owned and operated to this day, combining the expertise of its 3rd and 4th generations of family. Capital Fine Meats is federally inspected, SQF certified, HACCP recognized, and proudly employs over 100 skilled workers that share its values of integrity, quality, fairness, and pride in all that they do. Today, they specialize in gluten-free, naturally smoked meat products like sausages, deli meats, pizza toppings, whole muscle, cured, and specialty cuts. They also make certified halal products, pickled meats, and raw products, both fresh and frozen. Through tradition and passion, Capital Fine Meats has built a trustworthy brand that strives for excellence in its food safety, consistency, quality, flavour, and reliable customer service.
Products Pizza Toppings: Pepperoni, Salami, & Boneless Ham (B.N.R.) Halal Pizza Toppings: Halal Pepperoni & Halal Salami Other: Easy Carve Ham, Slab Bacon, Cured Beef Navel, & Smoked Turkey Sausage
Supporting our local communities is an essential part of our commitment to being a responsible corporate citizen. We direct our partnerships and philanthropy in key social and environmental impact areas to advance our purpose. We also continue to work with our nonprofit partners in Canada to help address food security, health and safety needs and industry challenges due to the COVID-19 pandemic
Products Ribeye Beef, Ground Beef, Inside Rounds, Striploin and Tenderloin.
WOW Factor Desserts WOW! Factor Desserts, a Canadian, National, leading upscale frozen dessert supplier to restaurants, hotels, banquet halls, casinos, airlines, and cruise ships, has been in business since 1982 and still makes all of their cakes BY HAND. From our humble beginnings in a basement kitchen over 35 years ago to our two distribution centers today (Sherwood Park, AB and Etobicoke, ON), we pride ourselves on using the highest quality ingredients in every cake we make.
Products Signature Cheesecakes, Cakes, Loaves, Single-Serve Desserts, Tarts, Flans, Pies and More.
Spolumbo’s Fine Foods is a federally licensed, HACCP-approved 10,000 square foot, custom sausage house located in the Inglewood district of Calgary, Alberta. They have been making gluten-free, all-natural, specialty sausage with no fillers, binders or preservatives since 1991. The three owners & partners, Tom Spoletini, Tony Spoletini, and Mike Palumbo played football together in the CFL -- the name Spolumbo’s is a combination of the two Italian family names. Upon retirement from football, the boys decided to take family recipes and make high-quality Italian sausage for the Alberta foodservice industry.
Products Premium handmade local Chicken, Beef, Pork, Turkey, Lamb Sausages, bulk chorizo crumbles.
Our goal is to prepare special foods that bring families together and remind them of home, wherever that may be in the world. We are a family-owned business that has been running for over two decades, so you can believe us when we say that we understand the value of coming together to eat as a family. As we inevitably get older, we realise the significance of family recipes and special occasion dishes that we look forward to cooking months before the date. The Troika mission is to provide lovingly prepared, traditionally inspired cabbage rolls that take only a lot of preparation time of hands-off cooking and never fail to come out perfectly. We also own and operate PASTA TIME which manufactures tasty filled pastas, and flavourful gourmet sauces, and custom sauces and dressings. The way we see it, less time spent in the kitchen means more time spent bonding with your family. Leave the preparation to us, kick back and relax in the company of your loved ones.
Products Handmade Cabbage Rolls, Pasta and Sauces.
Fin’s Select Meats & Seafood is a provider of fresh and frozen seafood items and Sysco Alberta’s primary partner for all fresh fish and seafood offerings! Founded in the early 1990s, Fin’s Seafood Distributors was quickly recognized as a quality provider of fresh and frozen seafood and fish. Service and quality have been the cornerstones of their business since the beginning. Fin’s proudly maintained strict food safety standards and offers sustainable protein options. Only fish from federally regulated facilities is purchased. Fin’s also is a proud partner with Oceanwise, a Vancouver Aquarium Initiative that recommends the most sustainable seafood options. Fin’s procures fresh fish & seafood from the east and west coast several times a week to ensure the freshness and seasonality of their products. Today, Fin’s select Meat & Seafood have expanded their offerings to include a wider variety of proteins including AAA Alberta Beef, pork, poultry, lamb and more.
Products Fresh Atlantic Salmon, Seasonal wild salmon, Organic King Salmon Oysters, PEI Mussels, West Coast Finfish, Atlantic Lobster
Since 1970, Oceanfood Sales has been providing Canadians with premium seafood. The products OFS distributes are sustainably sourced from their valued partners around the world. Oceanfood sales produce and import superior and sustainable products to retailers, restaurants, and food manufacturers. They work hard to consistently curate the best selection of seafood that the world has to offer. Oceanfood Sales founder John Graham had a humble beginning in British Columbia’s seafood industry before establishing Oceanfood Sales in 1970. Building on Canada’s reputation of fine, high-quality seafood, he founded Oceanfood Sales to meet the demand for Canadian wild salmon in the European markets. Throughout the years, they have grown and developed in order to remain leaders at what we do best: producing and importing top-quality, sustainable seafood from around the world and bringing it home to Canada. Today we employ over a hundred passionate Canadians nationwide, with sales and distribution offices in British Columbia, Alberta, Ontario, and Quebec
Products Voyageur Albacore tuna Nanuk Smoked Salmon Octopus, Halibut Fletches Mrs. Friday Lobster Sensations
Presteve Foods Limited grew from its humble beginnings as a fleet of fishing vessels on the Great Lakes to its current status as an aggressive and innovative industry leader. With generations of industry experience guiding operations, Presteve Foods has grown stronger and stronger, further establishing itself as a dominant player through economic expansions and acquisitions. Family owned and operated for 35 years, Presteve Foods has proved time and time again to be a reliable and consistent partner, in an inconsistent industry. Presteve Foods has two base locations of operation strategically located on the Great Lakes, as well as satellite operations situated at points throughout concentrated fishing areas to offer only the freshest product to its customers. These two base locations are federally monitored by the Department of Fisheries and Oceans and have maintained an excellent rating since their inception. Both locations are HACCP certified by the Canadian Food Inspection Agency. Both of Presteve Foods locations are equipped with fully automated equipment, as well as experienced staff. This enables Presteve to offer a complete line of fresh and frozen products ranging from fresh round, dressed and fillets to frozen round, dressed and fillets both individually quick frozen and block frozen, packed to the customer’s specifications. Presteve Foods has established a reputation for the highest quality product from the Great Lakes Region, which our customers have come to expect. Presteve takes pride in that reputation and welcome any potential customers to experience for themselves the benefits of offering Presteve Foods Limited label in their marketing curriculum.
Products Walleye/ pickerel, Perch (not listed)
We are cheese people, deeply rooted in history and tradition. We’ve been crafting premium, all-natural, artisanal cheeses since 1936 in the village of New Bothwell, Manitoba. We’re proud to provide Canadians with a wide variety of natural, premium cheeses. Our tradition is a tradition of quality. Our large portfolio of award-winning cheeses is made from 100% pure Canadian milk. This means there are no artificial ingredients, preservatives or modified milk ingredients used in the production of our cheeses.
Products Cheese slices Charcuterie Cheese box Shredded cheese Cheese block
Sysco is the only food service distributor with a fully integrated Loyalty Rewards program. Customers can earn points by simply purchasing select products. The more you buy the more you can earn! Points can be redeemed for gift cards, top brand merchandise or travel rewards.
TOP BRANDS Apple Nike Coach Michael Kors Sony and MORE
Choose from a selection of $100 gift cards from wide selection of retailers such as Best Buy, Sport Chek, Golf Town, Cineplex, Petro Canada and HBC. Looking for a new ATV? Kitchen Aid range? How about the latest iPhone or MacBook Pro? When it comes to merchandise we really do have something for everyone. We also have a full service travel agency that can assist you with planning your next trip locally or abroad. Points can be redeemed for hotels, carrentals or even activities at your destination. This program is truly Loyalty Rewarded!
Sysco’s online order entry system SyscoSource is the one-stop-shop for foodservice professionals; empowering users to place orders, research products, and check the order status online, on-premise, and on the go. • • • • •
Place Orders Browse Product Images Designated Local Products Optimum Control Integration Look Up Product Information See your Order and Custom Guides Review Invoice History Review Order Status
Fea t u r es & B en efit s
Real-Time order management and entry Order History - Displays the last time the item was purchased Par Stock Management - Generates orders based on Par Stock levels & auto updates based on orders Critical Items - Create critical items lists for products that need to be purchased or checked on each order Templates - Create and use templates to assist with ordering (e.g. General Purchase History template) Custom Templates - Import .csv Excel spreadsheets, create custom templates, and sort in various ways (e.g. by category)
See Product Information
Create & View Reports
Manage Your Business
Food Safety What’s the one product delivered on every Sysco truck?
Peace of mind. We have earned the trust of thousands of operators by caring as much about their reputations as we do about ours. This starts well before any product arrives in our building. We insist that each and every supplier partner produces a Certificate of Insurance and complies with Sysco’s Hold Harmless Agreement. The HHA is our guarantee that every product we deliver is backed by the company and people making it.
Food Safety Program Manager Every Sysco company now has a full time Food Safety Program Manager. This person’s role is to ensure that we are compliant with every aspect of our food safety policies. They are also responsible for ensuring that we maintain our track record of excellent scores in both internal and external audits. Sysco Vancouver recently completed a BRC (British Retail Consortium) Global Standard for Storage and Distribution audit performed by Mérieux NutriSciences and scored an excellent AA rating. The BRC standard is recognized worldwide for Food Safety Standards.
Instant Recall & Belltower In case something goes wrong, we are ready. Sysco has deployed the Instant Recall and Belltower solutions for automated food recall and withdrawal notification system. These two systems enable us to reach affected customers simultaneously, communicate critical information and remove products from the supply chain.
Quality Assured Throughout the Supply Chain Sysco offers its customers a wide selection of products under its own Sysco Brands. Assuring product integrity involves numerous procedures and requirements that are rigorously enforced throughout the entire Sysco supply chain. • Supplier Approval Process • Suppliers must pass strict audit and inspection before approval to supply Sysco brand products, including: • Audits of food safety programs (HACCP, sanitation, pest control, allergen control, foreign materials prevention, etc.) • Additional requirements for high-risk products including ground beef and fresh produce that exceed government standards • Receiving to chilled docks • Mandatory inspection upon receipt • Thorough equipment inspection before and after load door is opened • State-of-the-art radio frequency (RF) technology • Continuous monitoring of storage temperature and products • A customized transportation system keeps track of every case • RF barcoded labels on every product • Immediate product verification
Exceeding Expectations Our Quality Assurance team of 150 highly trained professionals is dedicated to one mission: Delivering Sysco brand products that meet the highest safety, reliability and quality standards. Through written product specifications and ongoing plant and product inspections, the Sysco QA team functions as our eyes and ears through all stages of a product’s journey from development to delivery. Such close monitoring guarantees our customers consistently safe, wholesome and high-quality products.
Sysco Edmonton
Sysco Calgary
25140 114 Ave, Acheson, AB T7X 5A4, Canada
4639 72 Ave SE, Calgary, AB T2C 4H7, Canada
Connect With Us @syscocanada @syscoyeg @syscocalgary
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