Accessing JAGWIRE & Troubleshooting Help
YOUR USERNAME IS INCLUDED IN YOUR ACCEPTANCE LETTER USERNAME: USUALLY 1ST INITIAL, FIRST 4 OF LAST NAME & A NUMBER PASSWORD: 1ST 2 LETTERS OF LAST NAME (CAPITALIZED)+DOB(MMDDYYYY)+# Example student name: General Jaguar Student DOB: January 21, 1997 Temp password: GE01211997#
WHAT TO DO IF YOU DON'T HAVE YOUR LOGIN INFORMATION CONTACT YOUR ADMISSIONS COUNSELOR OR CALL OUR WELCOME CENTER AT (210)784-1300
WHAT TO DO IF YOU HAVE YOUR INFORMATION BUT IT DOES NOT WORK CONTACT OUR I.T.S. DEPT. AT (210)784-4357 TO RESET YOUR TEMPORARY PASSWORD BE SURE YOU KNOW: -FIRST AND LAST NAME -J NUMBER (STUDENT ID#) IF YOU DO NOT HAVE A J NUMBER CALL THE WELCOME CENTER FIRST.
Information Technology Services (210) 784-HELP (4357)
Pro Tip - Setting up the Self Service Password Tool after creating your personal password will help you reset it on your own in the future!