SP 22 Mentor Guidebook

s r e n i L r Silve Texas A&M University - San Antonio Transfer Student Mentors

MENTOR GUIDEBOOK

TABLE OF CONTENTS 1- Welcome letter 2- Houses 3- Org list 4-All about my Mentee 5-Trust Building 6-Communication Tools 7-Coaching Techniques 8-Crisis Management 9-Crisis Management Continued 10-Campus Map 11-Additional Resources 12-Transfer Week 13-Transfer Tuesdays 14-Message from Juan

WELCOME LETTER FROM THE LEAD MENTOR

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Welcome to Hogwarts School of Mentoring This semester we're going to take a step into the wizarding world of mentoring. We're creating houses based on the three colleges because mentoring science shows us that small groups can lead to a better experience for all involved. At the end of the spring semester, a house cup will be awarded to the house with the most points. Points will be awarded for participation in events, social media posts/shares, and other situations.

The College of Business is represented by Slytherin.

The College of Education and Human Development is represented by Ravenclaw.

The College of Arts and Sciences is represented by Hufflepuff.

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INVOLVEMENT LIST

All Greek Council American Marketing Association Animal Heart Society Asian Student Association Association for Computing Machinery (ACM) Student Chapter Black Student Union Campus Activities Board(CAB) Catholic Student Association Cheer Club Cisneros Institute for Emerging Leaders Coalition Council for Exceptional Children Delta Chi First Gen FYE Peer Lead Her Campus History Club Ignite Intervarsity Christian Fellowship JagFam Student Parent Kappa Delta Pi

Kinesiology Club Kinesiology Society for Rehabilitation Specialties K-pop Dance Club Mays Center/Generals Store/Community Garden Mexican American Student Association (MASA) Military Affiliated National Cybersecurity Student Association National Society of Leadership and Success(NSLS) Omega Delta Phi Plant Club Pre Health Society Club Psychology Club Sigma Delta Lambda Student Government Association Student Veterans of America Tau Sigma(Transfer Student Honor Society) Texas Society of CPAs-San Antonio 3

ALL ABOUT MY MENTEE Name:

Phone Number:

Major:

Student Email: Early College Student or Transfer Institution:

Top 5 Clifton Strenghts:

Love Language(s):

1.

2.

3.

4.

5.

What are they most worried about:

What are they looking for in this program: What are their

goals for the semester:

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BUILDING TRUST

Trust is an important part of any relationship and things are no different with your mentee. It's important to remember that trust is built over time and is something that requires a fair bit of work. This page can be used as a resource for building that trust.

In your first meeting, try an ice breaker to get the conversation going. Here are some examples: Pic-a-Pic (share a pic that's special to you) Pet project: talk about your hobbies (really anything but school) This or that Two truths and lie

Be Empathetic : Be Authentic:

Be Vulnerable:

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COMMUNICATION TOOLS Sometimes it can take a few conversations to develop your relationship with your mentee. These tools can be used to help enhance connection with your mentee. The difference between being "talked at" and "talked with" matters. If your mentee is shy, it may help to share some of your experiences to help level the playing field.

Open ended questions are designed to solicit a response other than yes or no. For example: What is your passion?

What's your favorite thing about campus so far?

What do you know now that you wish you knew in high school?

What are you most worried about?

What are you feeling the most confident about?

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COACHING TIPS

You may, from time to time, find yourself needing to coach your mentee through an issue.

You don't have to be perfect or have all the answers. Empower them to share their perspective and thoughts, and offer your observations and curiosity as appropriate to help them narrow down the issue and solution while feeling understood, accepted, and supported.

This page can be a resource during those moments - remember:

Be the mentor your mentee needs.

Probing questions are intended to help you think more deeply about the issue at hand. Similar to open ended questions allow for multiple responses and eliminate yes or no responses. Probing questions are especially helpful in the problem solving process as they encourage deeper thinking and changing perspectives. Here are some examples: What would have to change in order for…?

What’s another way you might…?

What is the best thing that could happen?

If you were X, how would you see this situation?

Coaching isn't just limited to your mentee; sometimes you need to self coach. Self coaching is the ability to see yourself as “in progress,” and to learn and reflect in ways that will cultivate your own self-awareness, and to bring attention yourself as an observer, an actor, and a responder in this world. Here are some tips for self coaching: Identify your interests Set goals for yourself Create a personal development plan Educate yourself Hold yourself accountable These techniques can be used in your one on ones with your mentee as well

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CRISIS MANAGEMENT INFORMATION

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CRISIS MANAGEMENT INFORMATION CONTINUED

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CAMPUS MAP Lot 1

SCI-TECH

Lot 2a

MADLA

Lot 2a

A U D

ESPERANZA HALL

PATRIOTS' CASA

CAB

Lot 2b MODS

C

B

CLASSROOM HALL

A

SCI TECH

CAB

1ST FLOOR

CAB(Campus Activities Board) Mailroom Recsports 24/7 Computer lab Cafeteria Bookstore

2nd FLOOR

DSS(Disability Support Services) Testing Center Writing Center ITS(Information Technology Services) Library Study Rooms(2nd 3rd 4th floors)

4th FLOOR

Vista Room President's Office

MODS

A-Southwest Prep Academy (Dual Credit Students) B-Classrooms C-SCC(Student Counseling Center) | Advising | ALC (Academic Learning Center)

1ST FLOOR

Jag Java Mays Center Study Rooms(2nd and 3rd floor)

MADLA

Welcome center UPD Admissions Financial Aid Business Services Gym

1ST FLOOR

PATRIOTS' CASA 1ST FLOOR

New Student Programs

2nd FLOOR

FYE(First Year Experience) Military Affairs

CLASSROOM HALL Study Rooms

ALL FLOORS

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ADDITIONAL RESOURCES General's Store Open Wednesday 2-6 CASA -110 210-784-1356 Mays Center Sci Tech -111 210-784-1356 Testing Center CAB-209 210-784-1366

Writing Center CAB-208 210-784-1222

Disability Support Services CAB-210 210-784-1335

Welcome Center MAD-111 210-784-1300

Academic Learning Center MOD C 210-784-1332 Writing Center CAB-208 210-784-1222

Information Technology Services CAB-233 210-784-4357 Welcome Center MAD-111 210-784-1300

Transfer Student Engagement Office Casa -104C 210-784-1497

University Police Department (UPD) MAD-120 Non Emergency 210-784-1900 Emergency- 210-784-1911

Advising Center MOD C 210-784-1307

Military Affairs Casa-202 210-784-1397

Student Business Office MAD -135 210-784-2035 Transportation and Parking MOD 105D 210-784-2277

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Message from Juan If you're reading this, you are a LEADER in my eyes. You have decided to give yourself selflessly to a person(s) you don't know. The decision to help your fellow peer navigate a tough transition can be exceptionally rewarding. Being a transfer student and/or adult learner can be challenging - there are many things that get in the way, naturally. I'm glad, and I say this with the most sincerity, that our incoming transfer students will have the ability to be mentored by such caring individuals.

Just a couple of reminders for you as you go into the Spring semester: don't take things personally, be the mentor your mentee needs - and nothing more, have fun with the process, and above all else - seek mentorship for yourself if YOU are having a rough time. I am here for you too =)

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