S P R I N G 2 0 2 1 Owensboro Health
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BOARD OF DIRECTORS Jeff Carpenter, Chair Robert Farmer, Vice-Chair William Harrison, MD, Secretary Candance Castlen Brake Susanne Harris Nick Hetman Anthony McBride, MD ®
ADMINISTRATION
Greg Strahan, President & CEO John Hackbarth, Executive Vice President, Chief Financial Officer Francis DuFrayne, MD, Executive Vice President, Chief Medical Officer
A Message from Owensboro Health T
hanks for reading our second issue of Elevate magazine. These past few months have been a busy time at Owensboro Health. And probably just like you, COVID-19 is never out of mind for us. Our team members have been working tirelessly to care for patients with coronavirus, test thousands of individuals for the virus and vaccinate our community. It’s all a coordinated effort to turn the tide on this pandemic. At the time of publication, our health system has administered more than 50,000 COVID-19 vaccines and performed more than 75,000 tests. We’ve been encouraged by the
community’s desire to get vaccinated and protect one another. Our community is a special one. In this issue, you’ll read how local people are saving local lives through the
Mia Suter, Executive Vice President, Chief Administrative Officer Ward Begley, JD, LL.M, Executive Vice President, Chief Legal Officer Deborah Bostic, Chief Operating Officer of Owensboro Health Regional Hospital Jason Field, Chief Operating Officer of Owensboro Health Medical Group Ed Heath, Chief Operating Officer of Owensboro Health Muhlenberg
selfless act of blood donation, how a
Community Hospital
special outpatient therapy team has
Tim Belec, Vice President, Chief
rallied around a little one to help her succeed and how our community is growing as we welcome Twin Lakes Medical Center to the Owensboro Health system.
Information Officer Ashley Herrington, Chief Operating Officer of Owensboro Health Twin Lakes Medical Center Bill Bryant, MD, Vice President, Chief Quality & Patient Safety Officer
Andrew Pierce, MD Phil Riney Dave Roberts Gavin Roberts Vicki Stogsdill, RN Angela Thompson, JD Michael Yeiser, MD
David Danhauer, MD, Vice President, Chief Medical Information Officer Trina Daves, Vice President, Chief Nursing Officer, Owensboro Health Twin Lakes Medical Center Ramona Hieneman, JD, Vice President, Compliance and Privacy Ruby Jacildo, Vice President, Accounting/Controller Steve Johnson, Vice President, Government & Community Affairs Lisa Jones, Vice President, Ancillary Services Michael Kelley, MD, Vice President, Medical Affairs Kathleen Myer, Vice President, Patient Care Services, Chief Nursing Officer, Owensboro Health Muhlenberg Community Hospital Russ Ranallo, Vice President, Finance Joni Sims, Vice President, Patient Care Services, Chief Nursing Officer, Owensboro Health Regional Hospital James Tidwell III, MD, Vice President, Population Health
We hope you enjoy this issue of Elevate and that you stay happy
ELEVATE CREATIVE TEAM
and healthy!
Department Leads: Brian Hamby, Director of Marketing; Somer Wilhite, Manager of Marketing Communications Editor: Jacqueline Russell
ON THE COVER
Art Direction: Randa Pence
Mallory Wells was born extremely early at 24 weeks, causing her to play catch up developmentally. The outpatient therapy team at Owensboro Health Muhlenberg Community Hospital has been a champion for her growth. Read her story on page 4.
Photography: Charles Mahlinger, Jamie Alexander
Layout and Design: Tanner+West
Digital: Katie Roberts
CONTACT Main Line: 270-417-2000
CONNECT WITH US!
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24-Hour Health Info Line: 855-417-8555
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Information in Elevate comes from a wide range of medical experts. If you have any concerns
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Owensboro Health S P R I N G 2 0 2 1
or questions about specific content that may affect your health, please contact your healthcare provider. Models may be used in photos and illustrations.
COVID-19 Testing Available
O
wensboro Health is working hard to make getting a COVID-19 test easy. With drive-thru and walk-in testing available at multiple locations, you can get tested at a location near you, without a doctor’s referral. We recommend a COVID-19 test if you currently have symptoms, or if you’ve had direct exposure to a person with COVID-19. If you’ve had direct exposure to a person with COVID-19, wait at least five days from the exposure date to test. Waiting five days or longer allows time for the virus to become detectable. To schedule a test, visit OwensboroHealth.org/CovidTest. Once you’re scheduled and receive confirmation, you’ll go to the testing site and follow the signs. A nasal swab will be taken and sent to our lab, where we’ll analyze it and have the results within 24 hours. Patients will receive more information after their test, and should self-quarantine until a provider tells you that staying at home is no longer required.
Drive-Thru Testing Sites Owensboro
The Springs 2200 E. Parrish Ave. Building A Monday – Friday: 8 a.m. - Noon and 1 - 4 p.m. Saturday: 8 a.m. – Noon
Greenville
Owensboro Health Muhlenberg Community Hospital 440 Hopkinsville St. Monday – Friday: 9 - 11:15 a.m. and 11:45 a.m. - 3 p.m. Saturday: 9 - 11:15 a.m. and 11:45 a.m. - 2 p.m.
Leitchfield
Owensboro Health Twin Lakes Medical Center 910 Wallace Ave Monday - Friday: 8 a.m. - 4 p.m
Walk-in Testing Owensboro
Urgent Care at Ford Medical Building 2211 Mayfair Ave., Suite 101 Saturday: Noon - 8 p.m. Sunday: 8 a.m. - 8 p.m. *No appointment needed for this location
Vaccinating the Community Owensboro Health is following state guidelines for vaccine distribution and focusing on the most vulnerable populations first—older individuals, healthcare workers, first responders and those with high-risk conditions. The vaccine is our best chance to fight the virus and end the pandemic, so we’re excited to vaccinate as many individuals as possible. Since December, vaccine clinics have been held at Owensboro Health Regional Hospital, Owensboro Health Muhlenberg Community Hospital, Owensboro Health Twin Lakes Medical Center and the Owensboro Health Healthpark. We’re administering as many vaccines as our supply will allow. Even after being vaccinated, it’s recommended that you continue to follow safety precautions because you may still be able to carry the virus to others. Ready to get your COVID-19 vaccine? Owensboro Health has vaccine clinics across the area for those who are eligible. For more information, visit OwensboroHealth.org/Vaccine or call 270-685-7100, option 6.
REMEMBER! Wearing a mask, physical distancing and washing your hands are still the best ways to prevent the spread of COVID-19. S P R I N G 2 0 2 1 Owensboro Health
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Growing with a Team of Support
B
orn extremely early at 24 weeks, Mallory Wells was considered a micropreemie and spent the first nine months of her life in hospitals. She’s faced a multitude of challenges since she came into the world. Fourteen months later, she seems like any other toddler—thanks, in part, to the outpatient therapy team at Owensboro Health Muhlenberg Community Hospital.
Mom Savannah Wells was just 14
weeks pregnant when she woke up in the middle of the night and knew something was wrong. She had suffered a placental abruption, which can deprive the baby of oxygen and nutrients and cause heavy bleeding in the mother. “If I hadn’t woken up in the middle of the night, we could both be dead,” Savannah said.
And that night was just the beginning.
One month after she was born, Mallory was transferred to Vanderbilt University Hospital where she spent nine more months in the hospital. There, she’s had 10 procedures since birth, including surgery to repair a hole in her heart, a surgery to place a device in her heart to help open and close the valves so her lungs would work properly, multiple heart catheterizations, a feeding tube insertion, hernia repair and three eye surgeries.
Her health has continued to improve
but because she was born so early, she’s on a four-month delay for her development. Mallory was technically nine months old when she came home, but she wasn’t able to hold her head up yet—a far cry from most 9-month-old babies who are crawling and sitting up.
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That’s when physical and occupational therapy became
an option.
Savannah had worked at Owensboro Health Muhlenberg
Community Hospital for ten years before she had Mallory, so she felt like she had a family to turn to in the therapy department.
For the last few months, the team has worked with Mallory
to build up muscle mass and motor skills. “Now she’s almost running,” Savannah said. “It’s kind of surreal.” She and the team set goals for Mallory together. “They work with me and let me be her advocate, they don’t blow past what I say.”
Right now, the goals are based on an adjusted age.
“Technically she's 13 months old, but we don't want to push her to do what a one and a half year old is doing,” Savannah said. “As long as she's doing what an average 12 or 14 month old is doing, that’s great.”
It’s been a journey for both Mallory and Savannah. At first,
the mom said she was totally overwhelmed. She told the therapy team, “‘I don’t know what I’m doing. I physically don’t know and I’m panicking about everything.’ They told me, ‘just slow down, we’ll help you. We’ll get it done together.’”
Beyond helping Mallory, the team has been a support system
for Savannah.
“Everyone we work with on her team is a mom so they know
what I’m battling,” Savannah said. “It’s a great atmosphere. I can
Public notice of nondiscrimination and accessibility Owensboro Health, Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Owensboro Health, Inc., does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. Owensboro Health, Inc.: 1. Provides free aids and services to people with disabilities to communicate effectively with us, such as: » Qualified sign language interpreters » Written information in other formats, based on an individual’s needs 2. Provides free language services to people whose primary language is not English, such as: » Qualified interpreters » Information written in other languages If you need these services, contact a staff member or supervisor. If you believe that Owensboro Health, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Office of Risk Management: Office of Risk Management Owensboro Health 1201 Pleasant Valley Rd. Owensboro, KY 42303
Phone: 270-691-7887 TTY: 270-688-3719 Fax: 270-417-4809 email riskmanagement@owensborohealth.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Patient Relations specialist is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Phone: 1-800-368-1019 TDD: 800-537-7697
go in after having the worst morning ever, and when I leave I’m laughing so hard I can’t see straight. It doesn’t just help her, it helps me.”
The team also sees the hard work behind all of Mallory’s
progress, which is something most people will never know.
“She’s meeting milestones,” said Shelby Cotton, director of
therapy services. “She’s a walking miracle.”
Many people might not think of physical and occupational
therapy being a need for children, but Shelby said pediatric therapy is her passion. She and the occupational therapist have been working on standing balance, walking and fine motor skills such as grasping small items that help with feeding so she can eventually come off of her feeding tube.
“We’ve been working with Mallory and her mom once a
English Translation/American Sign Language: Point to your language. An interpreter will be called. The interpreter is provided at no cost to you. Language Solutions: Over-the-Phone, Video Remote, and Onsite Interpreting/Bilingual and Interpreter Staff Testing and Training/Translation and Localization
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week. We can teach her something one week and by the next appointment, she can do it on her own,” Shelby said.
Savannah recommends seeking out physical therapy for
children who are struggling. “It doesn’t mean your child is incapable of doing things and it’s nothing to be ashamed of,” she said. “They’re not there to criticize, they’re just there to help.”
Mallory’s family is thankful for the team approach from the
therapy department. They’ve been an integral part of helping her reach developmental milestones and they’ll be there to support her as she grows. S P R I N G 2 0 2 1 Owensboro Health
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LIFESTYLE MEDICINE HELPS PATIENTS TAKE CONTROL Dr.
W. Scott Black brings a holistic approach to helping his patients achieve better health. In his new role at Owensboro Health, the lifestyle and sports medicine physician is helping patients replace unhealthy behaviors with positive habits so they can improve their health and quality of life. This approach works to prevent, treat and even reverse diseases affecting patients’ lives. “I see my role as more of a coach, helping patients see how they can achieve the best health compatible with their goals and interests,” he said. Dr. Black is a firm believer that physical activity is medicine, and he bases his practice around that concept. “I help people get active and stay active,” Black said.
What is Lifestyle Medicine?
Lifestyle medicine focuses on chronic disease treatment, reversal or prevention and emphasizes how a patient can optimize their health. Together with their physician, the team decides what to work on and how to proceed. There is usually a focus on nutrition, physical activity, sleep, stress management, avoiding toxic exposures and building healthy social relationships. Lifestyle medicine’s goal is to make the patient more resilient and more resistant to becoming ill. A lifestyle medicine physician is not a replacement for a primary care provider, but instead works alongside them to help patients
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reach their wellness goals.
• Bone
Lifestyle medicine is perfect for patients who
engaged in their own wellbeing, not simply be told
own health, and use medication sparingly when it is appropriate.
medicine
treats
risk of falls and fractures. • Helping people stay active, energetic and independent as they get older.
what to do. For example, Dr. Black and his patients work on what the patient can do to improve their
Lifestyle
osteopenia and osteoporosis by reducing the
are motivated to make their health the best it can be. It’s best for patients who want to be actively
Health:
About Dr. Black
Originally from Barbourville, Kentucky, Dr.
Black earned his Master’s and medical degrees
Who is it for?
from the University of Kentucky. He most
be an active participant in their own health. A
of Physician Assistant Studies at UK before
Lifestyle medicine is for those who want to
recently served as the Chair of the Department
few areas where lifestyle medicine can make an
moving to Owensboro. In addition to his medical
impact are:
degree,
• Metabolic Rehabilitation: for those with Type
Sports Medicine certification, he has a graduate
2 Diabetes, Metabolic Syndrome, Pre-Diabetes
degree in Exercise Physiology and a graduate
or Fatty Liver Disease. Lifestyle medicine can often reduce medication use (including insulin) or even put the disease into remission (meaning no medication use). • Cardiovascular Disease: for those with heart disease, stroke or peripheral vascular disease. Lifestyle medicine can also reduce risk factors for some forms of dementia. • Cancer: Along with the patient’s oncologist and primary care provider, a lifestyle medicine
Family
Medicine
certification
and
certificate in Sports Nutrition. He utilizes all of that training in the prevention and treatment of medical conditions.
When he’s not working, he enjoys running.
He has completed contests of every distance, from sprints to 100-mile races. He especially enjoys trail running and has run across the Grand Canyon and back in one day!
For more information on lifestyle medicine
physician can address the side effects of cancer
or to make an appointment with Dr. Black,
treatment and reduce the risk of recurrence of
visit
some cancers.
270-688-2110.
OwensboroHealth.org/Lifestyle
or
call
Owensboro Health ENCOURAGES BLOOD DONORS
In 2019 and 2020, Owensboro Health team members donated an average of nearly 600 units each year. One donation can save as many as three lives, meaning our team members can impact more than 1,700 lives with blood donations each year. Those donations are life-saving treatment for everyone from NICU babies to trauma and cancer patients.
The following Owensboro Health team members donated blood at least four times in 2020:
At
Owensboro Health, we see the need for blood donation each and every day. We see firsthand the direct impact that donors make for our patients in some of the most critical times of their lives.
Owensboro Health Regional Hospital uses more than 5,000 units of blood and plasma to save the lives of members of our community each year—all from local donors collected by the Western Kentucky Regional Blood Center. Owensboro Health recently donated $100,000 to WKRBC toward the purchase of a second bloodmobile. This additional, modern bloodmobile will allow WKRBC to expand its mobile donation abilities and provide a safe and reliable way for individuals to donate blood. Owensboro Health is a signature financial partner in this project—a natural partnership since it will help WKRBC fulfill the blood supply needs for Owensboro Health Regional Hospital and eight other medical facilities in western Kentucky.
The total cost for the bloodmobile is $368,389. In addition to the donation from Owensboro Health, the purchase will be funded by a grant from Impact 100, donations from Wal-Mart Giving, the Fraternal Order of Eagles 4168 and an additional $20,000 from raffles held by WKRBC. Currently, 55% of WKRBC blood donations are collected via blood drives held on the existing bloodmobile. A second vehicle propels donations toward a potential 7,000 additional donors each year, and a one-time donation can save as many as three lives. The new bloodmobile is expected to serve WKRBC and this community for as long as 15 years to come. Thanks to these efforts, local donors can continue saving local lives.
Kevin Allcron Brandon Allen Taylor Almy Kelly Armour Mary Askin Amanda Austin Megan Baize Jennifer Baker Stacy Beckhart Sherrie Bennett Kimberly Benson Byron Carmon Keri Chandler Jerry Decker Angela Dennis Mary Edge Robin Ford Natalie Gray Debbie Hagan Tracy Haley Lindsay Hawes Amber Hesson Kirstin Horsley Lauren Hunter Judy Kelly Matt Knight Sarah Lanham Danny Lassiter Lila Lassiter Jennifer Marlman Melanie Montgomery Jamie Morris Jamie Nance Beth Nicely Pat Nugent Michael Roberts Amy Scott Amber Shearn Holly Tierney Keri Willis Carrie Wimsatt Jackie White Stacy Yates
Interested in donating blood? Visit WKRBC.org to learn more. S P R I N G 2 0 2 1 Owensboro Health
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Breathing Easy After Heart Surgery
D
“
I’ve had not one second’s worth of trouble since surgery. The whole staff was great and super kind.
“
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on Burkhead and his wife were doing some remodeling on their Leitchfield home when he suddenly experienced trouble breathing. They’d been sanding and painting and the 65 year old thought he’d inhaled too much dust from the project. “I couldn’t get any air,” he said. “I was taking lots of shallow breaths.” He decided to call his sister, an emergency room nurse, to get her thoughts. She didn’t waste any time getting him to the hospital. At the Owensboro Health Twin Lakes Medical Center Emergency Room, Mr. Burkhead was examined and found to have signs of suffering a heart attack. From there, he was transferred to Owensboro Health Regional Hospital and into the care of Cardiothoracic Surgeon Dr. Kerry Paape. “The rest of my story comes from Dr. Paape,” he said. “I can’t remember much after that.” “He came to Owensboro Health critically ill, with an extremely weak heart,” Dr. Kerry Paape, said. “We were able to treat
him medically until he was stronger. He spent about a week in the intensive care unit on life support.” Mr. Burkhead had too many blockages in critical places to be treated with medication or a heart stent, so open heart surgery was his only option for long-term survival. “After the open heart surgery, Mr. Burkhead did remarkably well even though his heart muscle was still very weak,” said Dr. Paape. Six days later, he was back home and recovering. “He was able to leave the hospital after a normal recovery time which is astounding,” she said. “He was really determined to get back on his feet. His remarkable progress has been gratifying to his whole care team.” “I don’t see how it could be any better,” Burkhead said. “I’ve had no complications and I healed up fast. She’s a wonderful doctor.” Now, the retired law enforcement officer can focus on spending time with his four grandkids. “I’ve got a bit of land and my
grandsons have go-karts and dirt bikes. We’re ready for spring. We’ve got big plans to make it a fun summer,” he said. “I’m up and around and feel like I can do anything I want.” He knows those plans, and the time he gets to spend with his wife of 42 years, is owed in part to Dr. Paape. “She’s so down to earth,” he said. “I knew right off she knew what she was doing. She’d sit with me and answer all my questions, like she would stay with you all day if you needed.” The whole heart team earned his praise. “I’ve had not one second’s worth of trouble since surgery,” he said. “The whole staff was great and super kind.” “If the president of the United States needed heart surgery, I’d send him to Dr. Paape,” Burkhead said. “I don’t think he’d get better care anywhere else.” For more information on the heart care services, including heart and lung surgery, at Owensboro Health, visit OwensboroHealth.org/Heart or call 270-417-7500.
Dr. Sandeep Sagar Dr. Sandeep Sagar practices clinical cardiac electrophysiology at Owensboro Health. He focuses on managing complex cardiac arrhythmias, heart failure, syncope, stroke and other life-threatening conditions using the most advanced cardiac devices, mapping and ablation tools.
Electrophysiology at Owensboro Health
Owensboro Health’s heart team has a strong reputation for clinical excellence, advanced technology and care that
always puts the patient first. We offer the latest minimally invasive techniques and advanced care is available close to home. It’s part of our mission to improve the heart health of the region. One way we do this is with electrophysiology.
What is electrophysiology?
Electrophysiologists are cardiologists who specialize in the electrical functions of the heart. One of the keys to
how your heart works is the network of electrical connections inside it. When the muscles of the heart squeeze in the
Dr. Sagar earned a combined MD and PhD degree in physiology and biophysics from The Chicago Medical School. He most recently practiced at the University of Pittsburgh Medical Center in Williamsport, Pennsylvania, before joining Owensboro Health in 2020. Dr. Sagar is originally from Punjab, India. He served in the United States Navy and cared for U.S. Marines and sailors during Desert Storm. Dr. Sagar is a key player in improving the heart health of our region.
right order, your heart pulls in oxygen-rich blood from your lungs and pushes that blood out to the rest of your body. These electrical connections in your heart are what cause its different parts to squeeze.
What do electrophysiologists treat?
When the electrical connections work correctly, you have a normal heartbeat. When they malfunction, the heart
doesn’t beat as it should. It can beat too fast or too slow, or parts of the heart may beat at the wrong time. This is called an arrhythmia, and some types of arrhythmias are life-threatening. Certain types of arrhythmias can be treated with medication while others can be treated with minimally invasive procedures that change the route your heart’s electricity takes. Some heart rhythm problems can be treated with an implantable device, like a pacemaker.
For more information about heart care and electrophysiology at Owensboro Health, call 270-417-7500 or visit OwensboroHealth.org/Heart. S P R I N G 2 0 2 1 Owensboro Health
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Owensboro Health and Twin Lakes
Healthier Together 10
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Owensboro Health proudly welcomed Twin Lakes Regional Medical Center to the health system in January. The 75-bed hospital in Leitchfield, Kentucky, is now the third hospital in the Owensboro Health system, joining Owensboro Health Regional Hospital and Owensboro Health Muhlenberg Community Hospital. The hospital is now named Owensboro Health Twin Lakes Medical Center. “With its long history of service to Grayson County and the surrounding area, Twin Lakes aligns with our values and is a perfect fit for Owensboro Health,” said Greg Strahan, president and CEO of Owensboro Health. “Together as one vibrant health system, we can expand healthcare services in the Twin Lakes region and increase access to high-quality care.”
The addition of Twin Lakes adds nearly 500 new employees to the Owensboro Health workforce, which now totals approximately 4,800 team members. The agreement also adds more than 20 physicians and other providers to Owensboro Health Medical Group. “Being a part of the Owensboro Health family gives us new opportunities to expand and strengthen our mission,” said Ashley Herrington, COO of Owensboro Health Twin Lakes Medical Center. “It is an honor to partner with the highly qualified physicians, clinical staff and dedicated team members at Owensboro Health to ensure excellent healthcare in the Twin Lakes region for generations to come.” It is an exciting time to be a part of Owensboro Health and we welcome Twin Lakes Medical Center with enthusiasm.
Ashley Herrington Chief Operating Officer Owensboro Health Twin Lakes Medical Center
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1201 Pleasant Valley Road Owensboro, KY 42303 ®
Page 10 Owensboro Health and Twin Lakes: Healthier Together
O W ENS BO RO H EALT H FOUND AT I O N F UND S
Clothing Closet
The Owensboro Health Regional Hospital
Emergency Department is now able to provide necessary clothing items for patients being discharged, should they need a replacement.
There are many reasons a patient might be in need
of clothing items such as pants, shirts or shoes when they leave the hospital. Sometimes the item has to be removed in an emergency situation and other times the patient comes in missing an article of clothing, like shoes. Clothing can also be soiled or taken as evidence. In any case, the clothing closet allows patients to leave the hospital dressed and with dignity.
The project started in January and has already
received so much use that they’ve had to restock items. The new clothing is funded by Owensboro Health Foundation and purchased in bulk.
If you would like to help support important health
initiatives for patients and families in our region, visit OwensboroHealth.org/Foundation to make a donation.
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