1
GO CHAMBER . FOURTH QUARTER 2019
2
GO CHAMBER . FOURTH QUARTER 2019
3
GO CHAMBER . FOURTH QUARTER 2019
4
GO CHAMBER . FOURTH QUARTER 2019
5
GO CHAMBER . FOURTH QUARTER 2019
FROM THE CHAMBER A few months ago when Kevin Akers
The natural gas and electric companies
was named President and CEO of
built
Atmos Energy, he joined the ranks of
development for decades. From the early
many Owensboroans who have led the
days of titans such Bill Elmer and William
company since Western Kentucky Gas
Stevenson. The likes of John Pace and
was acquired in 1989.
Bill Neal, to J.R. Miller and Dean Stanley.
our
community’s
economic
Bob Best, Earl Fischer...Waitman Taylor
CANDANCE CASTLEN BRAKE President & CEO
It started a broader conversation around
and Bob Carper. The Chamber Board
our table of the generations of leaders
Chair portraits tell the story well.
from the energy sector that have built our community for close to the last century.
Mayors, Commissioners, Chamber and economic development Board Chairs,
It also spurred a lot of conversation about
founders of the Industrial Foundation ‌
Southern Star and the fact that they
these are community legends who cared
have continued to keep their corporate
about Owensboro and could make things
headquarters here in Owensboro. The
happen.
economic impact of that commitment is
DAVE ROBERTS 2019 Board Chair
profound; and the community leadership
Today, we have a whole new generation
ethos of CEO Jimmy Staton inspires
taking over and leading. And our
everyone around him to dig deep and
Chamber is grateful to these companies
work hard to build a better Owensboro.
for their leadership and their dedication
General Manager, UniFirst Corporation
to building a Greater Owensboro. Owensboro Municipal Utilities, Kenergy and Big Rivers power our region and
We appreciate them and are honored to
keep lights on. And those organizations
serve them.
have provided the community with powerhouses
6
GO CHAMBER . FOURTH QUARTER 2019
who
transformed
our
Sincerely,
regional economy and were respected
Dave Roberts, 2019 Board Chair
around the Commonwealth and in DC
Candance Castlen Brake, President and
for their political acumen.
CEO
FOUNDER/CREATIVE DIRECTOR Jason Tanner
FEATURES:
PUBLISHER Taylor West taylor@tannerpublishing.com
4TH QUARTER 2019
MANAGING EDITOR Benjamin Hoak ben@tannerpublishing.com
ADVERTISING SALES Brock Quinton brock@tannerpublishing.com
20
Robert Williams robert@tannerpublishing.com
COPY EDITOR Ashley Gleason
LAYOUT DESIGN Andrea Roberson
PHOTOGRAPHER Jamie Alexander
28
PRINTING Greenwell Chisholm Owensboro, Kentucky
CONTACT INFORMATION: Greater Owensboro Chamber of Commerce 200 E. 3rd St., Owensboro, KY 42303 (270) 926-1860 chamber.owensboro.com
TANNER PUBLISHING CO.
8 15 18 20 24 28 32 34
THE CHAMBER REPORT OWENSBORO, A LEADER IN THE ENERGY INDUSTRY FIBER OPTIC INTERNET GIVES OWENSBORO A LEG UP WOMEN IN POWER LOCAL ENERGY COMPANIES PROVIDE ENERGY IN MORE WAYS THAN ONE ENERGY CONSCIOUSNESS LEADS TO POSITIVE IMPACT LINEMEN ARE THE BACKBONE OF DISASTER RECOVERY WHO BRINGS THE ENERGY TO YOUR OFFICE? Special Advertising Section
32
38 42
10 QUESTIONS Jimmy Staton
THE FINAL ANALYSIS Jaclyn Graves
7
GO CHAMBER . FOURTH QUARTER 2019
THE CHAMBER REPORT FAMILY: I'm married to my college sweetheart Katelyn, a science teacher at Owensboro Middle School. I'm also a proud dog dad to Harvey, who I talk about way too much.
HOW DID YOU END UP IN OWENSBORO? I moved from my small hometown of Horse Cave, KY to Owensboro to attend Kentucky Wesleyan College. After graduation, I loved the city so much I just couldn't leave.
HOW LONG HAVE YOU BEEN AT TANNER PUBLISHING? I started helping design ads back when Owensboro Parent was first published over eight years ago. It's been cool to watch the publishing company go from one magazine to now six on-going publications.
WHEN DID YOU BECOME PUBLISHER? August 2018
WHAT HAS BEEN YOUR FAVORITE THING ABOUT YOUR JOB? When I was in college I always assumed I'd have to move to a bigger city to do the creative work like we do here at Tanner Publishing Co. To do high-caliber work with such a creative team here in Owensboro is really a blessing.
WHAT IS YOUR FAVORITE GO
MEET THE
GO CHAMBER PUBLISHER TAYLOR WEST Publisher, Tanner Publishing Co.
CHAMBER COVER THAT YOU HAVE BEEN INVOLVED WITH? I'd probably have to say the rooster cover (GO Chamber Quarter 1 '19). When we had people coming up to us after Rooster Booster asking how we got a rooster to cooperate with us, we knew we did our job. (Spoiler alert... it's Photoshopped).
WHAT'S YOUR FAVORITE MOVIE? The Sandlot. You're killing me smalls!
WHO IS SOMEONE FAMOUS YOU HAVE MET? When I was 8 the UK basketball star Jeff Sheppard was signing autographs at the grand opening of South Central Bank in Cave City, KY. When I went to hand him my basketball to sign I accidentally knocked over his drink, spilling it all over his white polo and khaki pants. I like to leave an impression.
WHAT'S A HIDDEN OR UNIQUE TALENT YOU HAVE? I've played the saxophone since fifth grade. I surprised my wife at our wedding reception by playing Aerosmith's "I Don't Want to Miss a Thing."
8
GO CHAMBER . FOURTH QUARTER 2019
MEMBERS ON THE MOVE HOME REALTY NAMED ONE OF TOP 45 FIRMS IN THE NATION Home Realty, Inc. was honored to be named one of the Top 45 Real Estate Firms in the Nation for Exceptional Customer Service. “This is the third year in a row our Agents have earned the National QE Award. We are committed to raising the bar for customer service. We know that consumers are tired of seeing meaningless “perfect” reviews. That is why each client survey is sent and tallied by an independent firm. This is what makes the award so meaningful to us – that a third party oversaw the results.” said Broker/ Owner Connie Lou Barnett. “This award truly honors the hard work and dedication of our agents and we are grateful to have these top-quality people on our team” added co-owner Gordon Barnett. Home Realty has been serving the Owensboro area since 1963 and has a sales force of 15 licensed, professional REALTORS. Home Realty is located at 3424 Frederica St, Owensboro, KY. On the web at www.HomeRealtyOwensboro.com
OWENSBORO HEALTH FOUNDATION Tracy Naylor has been named Director of Major and Planned Gifts at the Owensboro Health Foundation. She previously served as the VP for Institutional Advancement at Brescia University.
THE DANIEL PITINO SHELTER
OWENSBORO COMMUNITY
The Daniel Pitino Shelter is celebrating its 25th anniversary in 2019. The shelter also recently named Dr. Michele Johnston as the Executive Director and Maryanne Mountain as the Financial Director.
HEALTH NETWORK
OWENSBORO COMMUNITY & TECHNICAL COLLEGE
Dr. Jenny Jackson of Owensboro Community Health Network recently earned the Certified Professional in Medical Services Management designation. This credential identifies commitment to the education and advancement of medical service professionals. In October, Dr. Jackson was selected to present on both provider enrollment and servant leadership at the National Association of Medical Staff Services 43rd Annual
OCTC is proud to announce that Sheri Plain, Director of Workforce Services in OCTC's Workforce Solutions department, has been named one of twenty-seven honorees recognized as 2019's Influential Women in Manufacturing. Chosen from more than 120 nominations, Sheri joins the ranks of CEO's, senior engineers, and members of Congress, and she was one of only two honorees unanimously selected by the review panel.
Education Conference in
OCTC President, Dr. Scott Williams said, "We are so proud of the great work Sheri is doing to advance women in manufacturing. Her passion, professionalism and dedication certainly set her apart and we are so excited to see her recognized for outstanding work. Sheri is very worthy of this national recognition."
organization, established to promote
Philadelphia, PA.
ON TIME FAB Cheri Middleton of On Time Fab (and a Chamber Board Member) was recently appointed to The National Board for Certification in Hearing Instrument Sciences. The National Board for Certification is an independent, non-profit, credentialing continuing competency assurance of hearing healthcare professionals and to provide a standard of excellence in hearing healthcare for the consumer.
9
GO CHAMBER . FOURTH QUARTER 2019
THE CHAMBER REPORT
CHAMBER BEHIND THE SCENES The Owensboro community gathered to hear from State Candidates on October 29 for the Greater Owensboro Chamber of Commerce's 2019 Red, White & Blue event, presented by Big Rivers Electric Corporation. The non-partisan event allowed individuals to hear old-fashioned "stump" speeches from those seeking offices.
H A N D - P I C K E D What is your favorite Christmas movie? It’s a Wonderful Life - T. Tommy Littlepage
REGIONAL LAND TITLE COMPANY
The Grinch - Michael Vanover
HELTON INSURANCE AGENCY
10
GO CHAMBER . FOURTH QUARTER 2019
Home Alone
- Morton Holbrook, III -Mark Gentry
RUOFF MORTGAGE
A Christmas Story -Danny Knott PEAK ELEVATOR
-Armando Ortiz
REAL HACIENDA MEXICAN RESTAURANT
-Laura Ruth Edge
L. RUTH INTERIOR DESIGN
Love Actually
- David Epling THE EARLE
Elf
-Joe Jones
LONGHORN STEAKHOUSE
BY THE NUMBERS
KENTUCKY ENERGY PROFILE
WELCOME TO THE CHAMBER Behavior Associates, LLC
Annual Energy Consumption
Electric Power: 89.1 TWh (2% total U.S.) Coal: 40,100 MSTN (5% total U.S.) Natural Gas: 211 Bcf (1% total U.S.) Motor Gasoline: 45,400 Mbarrels (2% total U.S.) Distillate Fuel: 30,000 Mbarrels (2% total U.S.)
Best Western Plus Community Ventures Delta Dental of Kentucky Drake's Edward Jones Investments, Ed Krahwinkel Home Inspired, Inc. Naturaleigh Owensboro Dream Realty
Annual Energy Production
Electric Power Generation: 89.9 TWh (2% total U.S.) Coal: 82.8 TWh, 92% [18 GW total capacity] Petroleum: 1.5 TWh, 2% [0.1 GW total capacity] Natural Gas: 2.9 TWh, 3% [6.2 GW total capacity] Nuclear: 0 TWh, 0% [0 GW total capacity] Hydro: 2.4 TWh, 3% [0.8 GW total capacity] Other Renewable: 0 TWh, 0% [0.1 GW total capacity] Coal: 90,900 MSTN (9% total U.S.) Natural Gas: 110 Bcf (<1% total U.S.) Crude Oil: 3,200 Mbarrels (<1% total U.S.) Ethanol: 800 Mbarrels (<1% total U.S.)
KENTUCKY QUICK FACTS: Kentucky is the fifth-largest coal producer in the nation and about one-fifth of all operating U.S. coal mines are located in Kentucky, more than any other state except Pennsylvania. Kentucky has two oil refineries with a combined processing capacity of about 283,000 barrels per calendar day. In 2018, about 75% of Kentucky's net electricity generation was coal-fired, the third-largest share of any state after West Virginia and Wyoming. Hydroelectric power provides nearly all of Kentucky's renewable electricity generation, and in 2018 about 6% of the stateâ&#x20AC;&#x2122;s electricity was produced at nine hydropower dams. In 2018, Kentucky had the seventh-lowest average electricity price of any state and the lowest price for a state east of the Mississippi River. *Statistics from the U.S. Department of Energy and U.S. Energy Information Administration
Premier Home Inspection Ky LLC Rayelle Collection Red Lobster Reflections By Talea Photography Scentsy, Leslie Roberts Sonitrol of Evansville Staves Occupational Therapy Services
DID ? YOU
KNOW How much energy does the average U.S. household consume?
FIND OUT ON PAGE 41
11
GO CHAMBER . FOURTH QUARTER 2019
THE CHAMBER REPORT
THE
READING
LIST
The Takeaway:
commitments whether they be in your
David Brooks latest book is a must- professional life, your spiritual journey read as we close out 2019 and set our or your personal relationships. professional and personal goals for the coming year. The book tackles the journey that we all make through our lives and our careers. And Brooks has his own story as the center tracking his personal evolution. The goal is to live life on the second
THE SECOND MOUNTAIN… THE QUEST FOR A MORAL LIFE AUTHOR: DAVID BROOKS
mountain.
We all know what it is like to be around people who live on the second mountain. They emanate light.
To be in their
presence somehow makes us strive to be better people. You know who they are. We always feel better after spending time with them. People on the second mountain have made commitment to
The first mountain which we all climb one or more of the following: a vocation, in life is the mountain of professional a spouse and family, a philosophy or success. The mountain where our goals faith, a community. They are “deeply are more societal trappings… the new rooted and deeply committed.” car, the high-profile position, the big house, being a part of the in-crowd. Once those goals are met, most people are left with the feeling of “is that all there is?” Instead of having the fulfillment that
Brooks then takes his premise from the individual life to the life of a community. He talks about how relationships and
was expected, we can feel empty or even social fabric can make a community disillusioned. Other people get knocked stronger and its people more apt to off the mountain because of a defining find joy. In my line of work, this was event, illness, tragedy etc.
REVIEWED BY:
Candance Castlen Brake
President & CEO Greater Owensboro Chamber of Commerce
12
GO CHAMBER . FOURTH QUARTER 2019
particularly interesting. We have spent a
significant amount of energy this year on These feelings of emptiness or being Engage Owensboro offering people an thrust into a valley create opportunities opportunity to connect with community for personal growth and transitioning service and leadership roles. So much to the second mountain. The second of what we do at the Chamber is about mountain is living a life of purpose. building relationships, partnerships and And Brooks asserts that living a life of purpose occurs when we reject the creating paths for people to connect. rugged individualism that we are taught Reading the book reinforced my belief in is the path to success and begin living as what we do every day. And I am grateful a member of a community, living deep for that privilege.
EXECUTIVE ANSWERS
ON THE RECORD
How is Owensboro a leader in the energy industry? MARK MARTIN
VICE PRESIDENT – RATES & REGULATORY AFFAIRS ATMOS ENERGY
When most people think of energy, they think of Houston. Houston is the natural gas capital of the world. At one time, Owensboro was a smaller version of Houston in that Owensboro was home to two interstate pipeline companies (Texas Gas and Southern Star), a local distribution company (Atmos Energy f/k/a Western Kentucky Gas Company) and several natural gas marketing companies. Today, Owensboro is still home to Boardwalk (parent of Texas Gas) and Southern Star, and Atmos Energy maintains a regional office. These companies are great employers, and their employees are heavily involved in the Owensboro community. These companies and their employees donate considerable time, money and resources to help the community. The economic benefits that these companies and the corresponding jobs provide to the local economy is immeasurable. Due to the number of employers, the number of jobs and the commitment to the community, I believe that Owensboro is a leader in the energy industry.”
CHARLES B. (BUZZ) BACKSTROM SR DIRECTOR, MARKETING AND BUSINESS DEVELOPMENT BOARDWALK PIPELINE PARTNERS
Our many dedicated employees work every day to provide homes and businesses across our region and the U.S. with safe, reliable and affordable energy. Boardwalk’s Owensboro office houses approximately 250 employees, all of whom are a critical part of our team serving customers in 12 states transporting approximately 2.7 Tcf of natural gas through nearly 14,000 miles of pipe. Collectively our talented team members are committed to the communities we serve by volunteering and participating in community organizations, projects and initiatives. We have a unique heritage in our region and are committed to a bright future. We are proud to call Owensboro and Western Kentucky home.
BOB BERRY
PRESIDENT AND CEO BIG RIVERS
For many years, Owensboro and Daviess County have depended on low-cost and reliable coal-fired generation to supply electricity to this region’s citizens and businesses. A single resource to supply electricity to our customers is no longer prudent. The area’s electric utilities have recognized the need for a diverse portfolio in order for this region to continue to be a leader in the energy industry and meet the expectation of its ratepayers. Owensboro Municipal Utilities (OMU) and Big Rivers Electric have both embraced the “all of the above” approach to diversify their portfolios and act as leaders in the electric energy industry. While both utilities have made tough decisions to close a coal-fired generating plant, they have also partnered together to put mutually beneficial power supply agreements in place to reduce cost to their respective customers and Member-Owners. Their portfolios include coal-fired and natural gas resources as well as carbon-free resources, such as solar and hydro. By acting now to enhance safe, reliable, and economic energy, our electric utilities are wellpositioned to meet the future needs of Owensboro’s and Daviess County’s citizens and businesses and make this area a leader for potential growth and development.
13
GO CHAMBER . FOURTH QUARTER 2019
THE CHAMBER REPORT
SCRAPBOOK
YP UNITE SUMMIT
PRESENTED BY OWENSBORO HEALTH 150 young professionals from across the state attended the YP Unite Summit at the Bluegrass Music Hall of Fame and Museum on Friday, November 15. Logitech CEO Bracken Darrell served as the keynote speaker. Other speakers included Kentucky Wesleyan College football coach Craig Yeast, President and CEO of the Kentucky Chamber of Commerce Ashli Watts, founder and CEO of Azzip Pizza Brad Niemeier, Nikoâ&#x20AC;&#x2122;s Bakery chef Matt Weafer, Puzzle Pieces Executive Director Amanda Owen and artist Aaron Kizer.
14
GO CHAMBER . FOURTH QUARTER 2019
BY MEGHANN RICHARDSON
15
GO CHAMBER . FOURTH QUARTER 2019
O
wensboro is a leader in one of the top 10 industries
Transmission in 2003 by the Loews Corporation, and in
in the world. Several locals have risen through the
2004 they purchased Gulf South Pipeline. In 2005, these
ranks to lead some of the largest energy companies in the
companies joined together to form Boardwalk.
U.S. Atmos, Boardwalk and Southern Star all do business
across the country and have major key players connected
they have seen that grow to more than $9 billion today.
to Daviess County.
“It has been exciting and challenging to watch all the
provides
changes and growth that has occurred during that time
transportation and storage of natural gas and liquids. The
frame,” he said. “The key to the success of the company
company owns and operates interconnected natural gas
continues to be the employees. We have been blessed to
pipelines and serves customers across the U.S.
have great employees that reside in communities up and
down our systems as well as our offices in Houston and
Boardwalk
16
Back then they had just under $3 billion in assets and
Pipeline
Partners,
LP
Jamie Buskill, a Daviess County native and Daviess
County High School graduate, has been the Chief Financial
Owensboro.”
Officer and Treasurer since Boardwalk’s inception in 2005
and served in the same capacity for its predecessor since
success of the company and it is an honor to be part of the
May 2003. He was named Senior Vice President, Chief
team.
Financial & Administrative Officer in July 2012 and was
elected to the Board of Directors and Chairman of the
and for me personally,” he said. “My wife Ann and I enjoy
Audit Council in 2018.
what Owensboro has to offer and it is a great environment
and community to raise a family.”
Boardwalk came out of the acquisition of Texas Gas
GO CHAMBER . FOURTH QUARTER 2019
He said the employees work hard every day toward the
“Owensboro has been a great city for both Boardwalk
Buskill also talked about the
positive
secondary
education
"Kevin's appointment to president of
Atmos
demonstrates
the
options that Owensboro has to
importance the Greater Owensboro
offer
University,
region continues to be in developing
Kentucky Wesleyan and Owensboro
talent in one of the most important
Community & Technical College.
economic sectors in our country.
He said many of the employees in
We wish him much success and we
the Owensboro office attended one
continue to be grateful for Atmos's
of these institutions.
commitment to Owensboro."
with
Brescia
“It has been great watching
the revitalization of downtown Owensboro and being a part of that as well,” Buskill said. “A couple of weeks ago Boardwalk had its quarterly board meeting in Owensboro. Some of those in attendance had never been to Owensboro and they were impressed with what the city has to offer with the Bluegrass Museum, the Convention Center and the whole downtown area.”
Kevin Akers, who was named
president and chief executive officer of Atmos Energy in October 2019, is another Owensboro native who is has become a key player in the energy industry.
Akers served as executive vice
president from November 2018 to October 2019 and prior to this role,
While
some
leaders
leave
Owensboro to run these companies, Southern Star is headquartered locally.
They are a leading transporter
of natural gas to America’s heartland, with approximately 5,800 miles of natural gas transmission pipeline in the Midwest and Mid-Continent regions of the United States. and
The pipeline system, facilities employees
are
Missouri,
Kansas,
Wyoming,
Colorado,
located
in
Nebraska
and Texas, with headquarters in Owensboro. President and CEO Jimmy Staton said that while Southern Star’s headquarters location may not have been intended (it came about as a result of acquisitions in
Safety and Enterprise Services.
the pipeline industry), it “set us up
for our future. The only reason to
as
leave is if we can’t attract people, and
executive chairman of the Atmos
we’ve got a phenomenal team. We’ve
board.
been able to maintain a stable cost
Owensboroan,
also
serves
Brake,
structure and a great community
president of the Greater Owensboro
feel. We see no reason to move out
Chamber
of Owensboro.”
Candance of
Castlen Commerce,
said,
-Jamie Buskill
Oklahoma,
he served as Senior Vice President, Kim Cocklin, another former
“THE KEY TO THE SUCCESS OF THE COMPANY CONTINUES TO BE THE EMPLOYEES. WE HAVE BEEN BLESSED TO HAVE GREAT EMPLOYEES THAT RESIDE IN COMMUNITIES UP AND DOWN OUR SYSTEMS AS WELL AS OUR OFFICES IN HOUSTON AND OWENSBORO.”
17
GO CHAMBER . FOURTH QUARTER 2019
FIBER OPTIC INTERNET
GIVES OWENSBORO A LEG UP BY JOHN KIRKPATRICK
18
GO CHAMBER . FOURTH QUARTER 2019
In a world consumed with and reliant on technology, Owensboro Municipal Utilitiesâ&#x20AC;&#x2122; fiber optic internet provides the Owensboro community with the ability to compete on a global scale. As opposed to internet services that are reliant on satellites and cables, fiber optic internet utilizes thin flexible fibers of glass and other transparent solids to transmit light signals associated with telecommunications. The broadband network, called OMUfibernet, began providing Enterprise Level Internet and Telephone services to local businesses in 1997. It wasnâ&#x20AC;&#x2122;t until recent years that OMU began extending its territory and catering to residential consumers.
PHOTO BY AP IMAGERY
With modern advancements in technology and an evolving workforce, communities and industries alike are forced to stay ahead of the curve. Communications Manager Sonya Dixon believes that their internet allows Owensboro to adapt to the evolving needs of society at an efficient pace. “It’s been our goal to leverage the telecommunications system that we had in place to serve commercial businesses,” said Dixon. “Over the past few years, we’ve managed to extend our services to residential consumers in a territory that continues to expand.” The greatest advantage of fiberoptic internet is the speed at which it can send data. The data is delivered on a line solely dedicated to the internet, prompting record speeds. Additionally, because the internet line is constructed of glass, it utilizes no electricity, therefore making it less susceptible to blackouts due to power outages. “Fiber optics is the most reliable service available,” she said. “The fact that we are able to deliver that really does give us a leg up on other communities.”
19
GO CHAMBER . FOURTH QUARTER 2019
WOMEN IN
r e w o P
Across Owensboro, there are a lot of women in power—literally. Atmos, Big Rivers and Kenergy are major power companies in and around Daviess County, and these women help run the show. BY MEGHANN RICHARDSON — PHOTOS BY JAMIE ALEXANDER
20
GO CHAMBER . FOURTH QUARTER 2019
F
rom marketing to strategic planning and legislative affairs, women have immersed
themselves in these companies. Leslie Neeley, Sharla Wells and Kay Coomes all enjoy their work in a male-dominated field and are encouraging all females to find a job they love and enjoy, no matter the industry or challenges. Read more for their stories.
LESLIE NEELEY
Leslie Neeley, Communications and Public
Relations Specialist at Kenergy, is in charge of external and internal communications as well as the liaison with media, emergency management, and judge executives. She manages the company’s social media, website, promotions, and attends events as a representative for the co-op.
Neeley said she enjoys that every day is
different and presents opportunities to learn, but she also likes the electric cooperative network. As a cooperative, Kenergy is part of a statewide organization and national organization.
“Our fellow cooperatives are so willing to share
ideas, projects, and knowledge with each other,” Neeley said. “It’s been beneficial to see what other electric cooperatives do and to collaborate with those in my same position all across the country.”
Neeley said working in a male-dominated
industry is not new to her.
“I worked as a sports reporter after I graduated
from college and was more often than not the only female in the room,” she said. “So to me, it’s a pretty normal environment. I think there are unique challenges with every career, but that’s what makes each week interesting”.
She said one of the challenges she has faced
in her particular position is learning about the industry itself.
“The electric utility industry is incredibly
complicated between infrastructure, acronyms, and technology,” Neeley said. “I’ve really enjoyed 21
GO CHAMBER . FOURTH QUARTER 2019
the challenge of learning as much as I can. I’ve really enjoyed cross-training and shadowing different departments to see what their day-to-day operations are like.”
SHARLA WELLS
Sharla Wells joined Big Rivers as the Director
of Risk Management and Strategic Planning in 2013, and assumed the role of Director of Legislative Affairs and Governmental Relations in 2014.
She is registered with both the Kentucky
Legislative and Executive Ethics Commissions as a lobbyist for Big Rivers. Wells serves as a liaison between the company and elected officials.
“I analyze policy affecting our industry and
lobby for or against legislative changes depending on their impact to Big Rivers and its memberowners,” she said. “My role is much the same at the federal level although I don’t spend enough time in D.C. to be required to register as a lobbyist.”
Wells said while there are many things she
loves about her job, she really enjoys the learning opportunities presented to her every day.
“If I’m not studying something new in the
energy industry, there is always a caveat of the billmaking process or something completely out of my wheelhouse I suddenly need to know,” she said. “My job is challenging and not something that has a lot of tangible results, but I definitely never get bored.”
Wells grew up on a farm and was working in
economic development by the time she graduated college.
“I can’t remember a time I wasn’t in a male-
dominated environment,” she said. “I’ve always had a strong desire to prove my worth, and some of that is probably born out of being surrounded by older males who could easily write me off due to my age and gender.”
22
GO CHAMBER . FOURTH QUARTER 2019
KAY COOMES
Kay Coomes, who is the manager of public affairs
for Atmos Energy, develops working relationships with key stakeholders such as state and local officials, other community leaders, organizations and media. She also helps with the administration of the company’s public programs.
“Our mission is making sure our communities
and customers know and understand that safety is our highest priority,” she said. “We take the mission very seriously and it affects all aspects of our operations and filters through every department and employee. With that mission in mind, it is my job to work daily to promote our brand, product and services.”
She also serves as the point of contact for
charitable and civic contributions, and said giving back to their communities is an important outreach for Atmos Energy.
“We want to make a difference in our communities
and if we can help, we want to be there,” she said. “After all, our employees live in the communities we serve.”
Coomes said as a female, her first job with the
company did present challenges, but over time, as she did her best to work hard and develop her skills, those challenges faded.
“We need more females to go into STEM fields
and we cannot let a male-dominated environment stop us.” she said. “Yes, I believe women have to work harder than men to be recognized. In the end, it is the hard work, talent, skill, determination, personality, character and grit that prevail regardless of who or what is around you.”
23
GO CHAMBER . FOURTH QUARTER 2019
LOCAL COMPANIES PROVIDE ENERGY
IN MORE WAYS THAN ONE
BY JOHN KIRKPATRICK
24
GO CHAMBER . FOURTH QUARTER 2019
T
he Greater Owensboro area is blessed with
BOARDWALK PIPELINE
a wide array of energy companies that keep
our community running on all cylinders. In
addition to keeping our world lit and our houses
Partnering with Communities that integrates
warm, these companies also provide a form of
employee volunteerism and corporate financial
energy that far exceeds our natural resources.
support. The program relies on a combination
These companies possess quality employees
of both company-wide and locally-focused
and administrators who regularly pour their
charitable outreach, and allows regional offices
time and money back into the community. The
to determine how and where their philanthropy
same time and effort that they commit to their
dollars are used.
pipelines, cables, and customer service, they also
apply to their philanthropic efforts.
impactful ways of spreading the philanthropy
Energy
refers
to
Manager of Administration Diane Emerson.
community
involvement as the cornerstone of their daily operations. “Giving to our communities is part of our employee culture,” said Manager of Public Affairs Kay Coomes. “After all, our employees live in the communities we serve, so it is important to our employees as well as our enterprise.”
Atmos’s primary means of giving back is
through the efforts of their cooking team, which grills and caters many events and fundraisers for several non-profits in the area. With natural gas serving as a primary component of cooking, it only makes sense for them to tailor their involvement efforts around food.
“It allows us and our employees to be seen
in the community,” Coomes said. “They enjoy it, and food is such a warming connection to
giving to Brescia University, Kentucky Wesleyan College, and Owensboro Community and Technical
also
regularly
participate
in
College.
The
organization
also
hosts regular Job Shadow Days where students from various secondary and undergraduate institutions interact with employees, exposing them to potential jobs and the skills required to perform them.
The company also provides annual charitable
contributions to many notable health and arts organizations in Owensboro. “Our efforts within the community have no boundaries,” said Emerson. “We also have a matching program in place that allows employees to submit requests for Boardwalk to match donations made to charities of their choosing.”
KENERGY
In addition to their cooking team, Atmos
employees
A top priority in their involvement efforts
is higher education, which includes regular
people. It just makes them smile.”
“Volunteer programs are one of the most
focus and importance across a company,” said
ATMOS ENERGY Atmos
Boardwalk Pipeline utilizes a program called
Kenergy also utilizes corporate donations
corporate giving as well as belonging to several
as a means of providing for the community,
philanthropic organizations and volunteering
generally providing sponsorships for various
for various endeavors within the community.
youth and non-profit programs in the area.
25
GO CHAMBER . FOURTH QUARTER 2019
Their most notable community outreach
quality of life in our community.”
effort is a program called Operation Round-up,
Another community effort is the annual
where members can elect to have their energy
safety program that their line technicians teach
bills round up to the nearest dollar amount. This
in both the county and city school systems. OMU
spare change is then compiled into one account
also takes advantage of the Public Power Month
that is used to assist low-income members with
Celebration and uses it as an opportunity to
paying their bills.
thank the community and their customers, who
With Kenergy primarily serving as a liaison
ultimately own the organization. Public Power
for their members that wish to assist their other
Month is highlighted by Power Run/Walk 5K
members, “Our members are super kind and
that is entering its 12th year.
gracious,” said Communications and Public
SOUTHERN STAR
Relations specialist Leslie Neely. “This is a direct impact for these people. It helps them immediately and prevents them from getting stressed. It’s just one small thing we can do.”
In addition to Operation Round-up, they
also speer head a community-wide sock drive called Socktober. “Last year we collected over 6,000 pairs of socks,” Neely said. “It’s something small, but we feel like it can be impactful for a lot of people.”
Southern Star’s strategic focus in community
outreach is on youth, arts, science and technology through the formation of a community outreach team and corporate donations.
With science, technology, engineering and
mathematics as the heart of their employee base, Southern Star partners with the Owensboro Innovation Academy and Apollo High School to assist in educating students in those fields.
OWENSBORO MUNICIPAL UTILITIES
Owensboro Municipal Utilities (OMU) gives thousands of dollars in donations to local charitable organizations and volunteer teams comprised solely of their employees. The team assists with fundraising events and improvement projects all around town, while the company
“We believe in those programs, what they’re
doing, and the education they’re providing,” said Director of Communications and Public Relations Karen Goedde.
A pivotal component of the programs is
the robotics team, where students design and construct industrial-size robots to play a difficult field game against competitors. Southern Star employees serve as judges and volunteers. Apollo is set to host the state finals this year, marking the
matches every donation that their employees
first time the competition has been hosted west
make to the United Way.
of I-65.
Because
OMU
is
a
not-for-profit
Other community outreach efforts include
organization, they have a nine million dollar
several arts and youth organizations, including
dividend that they pour back into the city of
Puzzle Pieces, Dream Riders and more.
Owensboro annually. That dividend will often
take the form of cash, but it can also be services,
help serve our community is very important to
new street lights, traffic signals, and much more.
us,” Goedde said. “As a corporate citizen, we want
to be a true partner in the community where we
“We live in this area,” said OMU spokesperson
Sonya Dixon. “We have a vested interest in the
26
GO CHAMBER . FOURTH QUARTER 2019
“Giving back to many organizations that
live and work.”
PAID ADVERTISEMENT
G O FEMALES
HOW COMMUNITY PARTNERS ARE BUILDING A TALENT PIPELINE
By Cindy Fiorella, Vice President OCTC Workforce Solutions
G
reater Owensboro is recognized for innovation and collaboration, particularly in addressing today’s skilled technician shortage. What happens when GO workforce partners – industry, education, and economic development stakeholders – come together? GO FEMALES! This dynamic, new initiative is designed to “skill up” incumbent, women production workers for high demand roles as skilled technicians in manufacturing. Thanks to a National Science Foundation grant and with support from the Kentucky Workforce Development Cabinet, Owensboro Community and Technical College (OCTC) recently launched its first cohort of 20 participants at UniFirst Corp. With its all women trainees and worksite instructional delivery, GO FEMALES is a new national benchmark in workforce collaboration. Built on GO FAME’s successful “work and learn” model, the program blends on-line learning with hands-on skill instruction. GO FEMALES students participate in 8 hours per week of integrated manufacturing training held on the UniFirst facility floor as part of their full time employment with the company. Successful completers will earn an Industrial Maintenance Technician degree in two years, giving the participants greater career opportunities with UniFirst, as well as offering the company value-added team members as it competes in today’s global market. While UniFirst team members comprise the entire first cohort of GO FEMALES students, the second cohort is open to multiple companies from across the region and will launch in August, 2020. Candance Castlen Brake, President and CEO of the Greater Owensboro Chamber of Commerce added, “The strong partnership between Owensboro Community and Technical College and our Chamber has a tremendous impact on our members and their ability to compete in a global marketplace. When we connect OCTC to a member’s workforce need, we do so with the confidence that the programming will be a standard bearer. GOFEMALES is just that. It will transform individual lives and have positive outcomes for the company. It truly is a win-win.” Dr. Scott Williams shared that, “OCTC is extremely fortunate to serve a community where business, education, and workforce development partners
roll up their sleeves to tackle truly tough issues. Thanks to the GO Chamber of Commerce and UniFirst, the college has a new tool in its efforts to ensure that this region’s skilled workforce is second to none. The country’s aging workforce and new technologies have resulted in hundreds of thousands of skilled technician jobs remaining unfilled. By working together to engage nontraditional populations, we ensure that “no worker is left behind” in career and wage advancement. Further, by bringing the actual training to the workplace, we minimize time off production task for our industry partners and maximize worker participation and skill attainment. “ Dave Roberts, General Manager of Distribution at UniFIrst, expanded on the critical importance of industry/education collaboratives. “We are always looking for innovative ways to develop, enhance and advance our workforce. Likewise, we aim to be an employer of choice by creating opportunities for personal and professional growth in the lives our team partners – our most valued assets. OCTC has played an integral role over the years in helping UniFirst achieve these goals by establishing a partnership through deep understanding of our business including our people, processes and customers. GO FEMALES is a product of this partnership. OCTC’s knowledge of our workforce demographics, which is largely comprised or women, created a pathway to this innovative education and training solution that removes barriers to entry and enhances personal and career opportunities that were otherwise previously unattainable. We are proud to partner with Owensboro Community and Technical College to deliver this leading-edge learning model and enhance the lives of our team.” For more information on the GO FEMALES initiative please contact sheri. plain@kctcs.edu or call OCTC’s Workforce Solutions at 270-686-4444.
27
GO CHAMBER . FOURTH QUARTER 2019
ENERGY CONSCIOUSNESS
LEADS TO POSITIVE IMPACT Several businesses in Owensboro have led the way in energy management. BY MEGHANN RICHARDSON
28
GO CHAMBER . FOURTH QUARTER 2019
I
n today’s society, consumers are paying close attention to every move companies, businesses and brands make. Affecting the environment in a
positive way has more confident responses from consumers than businesses that aren’t as environmentally responsible.
Locally, Owensboro has paved the way with some of its eco-friendly
businesses. At the Western Kentucky Botanical Garden, they have a 16-foot tall “smart flower” that helps power its facilities.
After funding was made by possible Charles D. Ralph Estate and the
Charles Mason Ralph Fund at the Community Foundation of Louisville, The Garden pursued a solar initiative to help power both the education building
LEFT: THE WESTERN KENTUCKY BOTANICAL GARDEN’S 16-FOOT SMARTFLOWER USES CLEAN, SOLAR ENERGY TO HELP POWER ITS FACILITIES. BELOW: HAMPTON INN & SUITES DOWNTOWN OWENSBORO/WATERFRONT IS THE FIRST LEED-CERTIFIED HOTEL OF ITS KIND IN KENTUCKY AND THE FIRST HOTEL IN THE UNITED STATES TO UTILIZE GEOTHERMAL INSTALLATION IN PIPINGS.
and the cottage, which make up approximately 97 percent of
Smartflower automatically unfolds, directs its solar modular
the total energy used at The Garden.
fan toward the sun, and begins harnessing electricity.
WKBG Director Susie Tyler said the Smartflower is a
The Garden’s Smartflower is the first purchased in the
milestone. “Our Smartflower represents a strong stand for
state of Kentucky. Casey Electric LLC of Tell City, Ind., is the
conservation and education,” she said. “It is a first, but not
Indiana/Kentucky Smartflower distributor and installer.
the last, solar initiative for The Garden.”
Hampton Inn & Suites Downtown Owensboro/
The Smartflower is a fully integrated, all-in-one solar
Waterfront is a $20 million LEED-certified hotel -- the
system that produces clean energy. Power harnessed by the
first of its kind in Kentucky. LEED is the U.S. Green
Smartflower will augment electricity needs in The Garden’s
Building Council's acronym for Leadership in Energy and
Educational Classroom and its production will be tracked
Environmental Design.
by a nearby monitor. As the sun rises in the morning,
The hotel is totally geothermal and includes eco-friendly 29 GO CHAMBER . FOURTH QUARTER 2019
features such as car charging stations and cold-water washing as well as amenities such as a full-service steak and seafood restaurant, boutique, and indoor and outdoor swimming pools.
Sharon NeSmith, general manager, said the
Hampton Inn & Suites-Downtown Waterfront is also the first hotel in the United States that utilized geothermal installation in pipings.
“Geothermal works by inserting a series
of pipes into the ground that circulates water, allowing heat to be transferred to and from the building,” she said. “In this process, heat is not created, it is transported, therefore no fuel is burned. The temperature below ground is a constant 55 degrees, warmer than the outside air in the winter and cooler in the summer. The hotel has 198 wells drilled to a depth of more than 550 feet to access Earth's best heating and cooling system—geothermal power created by the Earth's crust.”
NeSmith said several areas of the hotel
roof are covered with soil and plants, making it a green roof that conserves energy and keeps stormwater out of the drainage system. The hotel's pool and spa are heated by solar power.
LEED-certified buildings utilize features
that use less water and energy and reduce greenhouse gas emissions.
“Malcolm Bryant wanted to build a hotel
that was sustainable, and the hotel continues its sustainability practices by purchasing recycled and green cleaning products and focuses on environmental issues, such as energy usage,” NeSmith said. “Activities that reduce contributions to greenhouse gas, increase energy efficiency ratings, and conserve water usage, whether by a single individual or by a large corporation, insure there is energy, air and water for our future generations. We are all responsible for committing to efforts to conserve resources.”
30
GO CHAMBER . FOURTH QUARTER 2019
31
GO CHAMBER . FOURTH QUARTER 2019
L I N E M E N A R E T H E B AC K B O N E O F
DISASTER RECOVERY W
32
By Meghann Richardson
hen a natural disaster strikes, it takes an
restoration efforts,” he said. “It takes people dedicated
entire community to help pick up the pieces.
to that task alone.”
From neighbors to city officials, volunteers and first
responders — it’s all hands on deck to repair all the
approximately 2,720 linemen work in Kentucky. When
damage.
major disaster strikes, other linemen from surrounding
states are often called to help with cleanup.
Some of the first to help with the cleanup? Linemen
According to the Bureau of Labor Statistics,
who are sent out after the storm to restore power to
homes and businesses.
efforts, whether it be a national disaster or strong
storms passing through a service area.
Kenergy lineman Tony Howard said the scope of
Linemen are the backbone to any and all restoration
the work ahead can be overwhelming.
“One of the biggest problems one may face is
life to the art of line work,” Howard said. “They are
securing the needed facilities to house and feed the
the feet on the ground, working in some of the worst
workers coming on to your system to assist with the
conditions mother nature can throw at you.”
GO CHAMBER . FOURTH QUARTER 2019
“It takes a special breed of person to dedicate their
Howard said in his 40 years of service,
the 2009 ice storm was the worst disaster to hit their system. He said it was several weeks of long hours for all the employees and the members who were without power.
“It took a long time to get power fully
restored to our service territory, unlike a passing storm, one that may affect only a portion of the system that our members are more accustomed to,” Howard said. “The 2009 ice storm affected our entire system.”
Linemen often work 16-hour days
after natural disasters and deal with poor working weather conditions, falls, burns, explosions and more.
Amber Farmer, marketing director at
Disaster Team, said their group also helps with clean up after natural disasters. Like linemen, they are available 24/7/365 for any emergency to homes and businesses—big or small.
Some of the natural disasters they help
provide aid from include tornados, hail damage, storm damage, lightning strikes, wind damage and anything else that would be considered an act of God.
Farmer said Disaster Team is on site as
soon as possible to help alleviate secondary damages to the property by putting a tarp on a roof or boarding up windows and doors.
“There is no job too big or too small,”
she said. “In some cases, people may have to temporarily move out of their home and relocate to a hotel room for a few days or to a rental house/apartment for a few months, depending on the extent of the damages. We work with homeowners/business owners and insurance companies to ensure that the owner is taken care of and that everything is put back to the way it was, or better.” 33
GO CHAMBER . FOURTH QUARTER 2019
k
Every office needs the superhero who continually brings the positive energy. The person who lights up every room they walk into and powers every project with fresh ideas and creativity. In this special advertising section, our member businesses and organizations recognize the employees who brings the energy to the workplace every day.
k PHOTOS BY JAMIE ALEXANDER
34
GO CHAMBER . FOURTH QUARTER 2019
SPECIAL ADVERTISING SECTION
Stacy Shields Commercial Sales Assistant // BB&T
W
hen Stacy Shields began working for the BB&T Commercial Department in February of this year, she was greeted by our team with stacks of work waiting for her. She walked in and immediately rolled up her sleeves and began working. By the end of her first day, it felt like she had been a part of the team forever. Stacy is one of those people you feel like youâ&#x20AC;&#x2122;ve always known. She always has a smile on her face and is eager to lend a helping hand. She is passionate about her work and helping our clients. Stacy, thank you for all you do and bringing positive energy to our BB&T family.
35
GO CHAMBER . FOURTH QUARTER 2019
SPECIAL ADVERTISING SECTION
greg richard
Director of Athletic Marketing and Operations // Kentucky Wesleyan College
“Great day to be a Panther.” That’s the signature line for each of Greg Richard’s email communications. Greg is always sharing his Panther pride and is almost always wearing purple – belts, socks…even shoes. Greg serves as the Kentucky Wesleyan College Director of Athletic Marketing and Operations. He is responsible for all game-day activities as well as cultivating new partnerships within the Owensboro community. He is the engine that makes the games go for the Panthers. Greg brings his passion to what he does daily, and creates an environment for fans to share their energy and cheer on the Panthers. Whether at Steele Stadium, Jones Gymnasium, Panther Park, The Owensboro Sportscenter, or any of the venues for Kentucky Wesleyan College Athletics, Greg Richard is powering things up and creating an experience that brings Panther fans and supporters together and makes them feel at home.
36
GO CHAMBER . FOURTH QUARTER 2019
SPECIAL ADVERTISING SECTION
brock quinton
Accounts Director for Publications // Tanner Publishing Co.
B
rock Quinton is Tanner Publishing’s kickball-playing, Rocky Top-singing, toe-touching Accounts Director. On deadline day he’s been known to make plenty of Starbucks runs to provide his coworkers with enough caffeine to power through the day. At the new Tanner Publishing office, a soundproof phone room was built specifically for Brock to take phone calls with clients. The only problem is when he gets fired up coming up with fresh, new ideas with his advertisers, that room isn’t so soundproof. Needless to say, Brock brings the energy to every single issue of GO Chamber magazine.
37
GO CHAMBER . FOURTH QUARTER 2019
10
QUESTIONS JIMMY STATON
President and Chief Executive Officer Southern Star Central Gas Pipeline
BY BENJAMIN HOAK - PHOTO BY TAYLOR WEST
38
GO CHAMBER . FOURTH QUARTER 2019
Jimmy Staton has been president and chief executive officer of Southern Star Central Gas Pipeline since 2016. He and his wife Karen have two grown sons, Cole, 28, and Chance, 27.
W H AT I S SOUTHER N STAR ’S MISS ION? I like to think of us as delivering comfort and commerce to the midwest. We deliver the energy that electrifies the midwest, that provides heat and industrial capabilities.
WHAT ARE S OME OF YOUR CARE E R HIGHLIGHTS ? In 2000, I had the opportunity to lead a great electric business in Virginia and North Carolina. A hurricane wiped out service to 1.8 million of our 2.1 million customers. We focused our efforts not just on recovery but communicating—we called people to give them estimated times for restored service. Putting together the structure to rebuild the system in a 17-day period
Our job is to get natural gas from the wellhead to the
was pretty cool. It gave me a huge amount of respect for
end user. We have 5,800 miles of pipeline in Oklahoma,
people in the organization who left their families in the
Kansas, Missouri, Wyoming, Colorado, Nebraska and
dark to restore service and I learned you always have
Texas, with 580 total employees—225 employees are in
to be thinking about customers—working with them
Owensboro.
really matters.
W H Y I S SOUTHER N STAR ’S H E ADQUARTER S I N OWENSBORO?
I also spent six years at Nisource with two years in each group: gas, electric and pipeline. I Iearned a lot at each
It’s an accident of our history that made us what
of those spots along the way, running the individual
we are today. We were part of Williams at the
business unit but not the entire company. They helped
same time as Texas Gas, and Williams sold us to different companies. We saw no reason to move out of Owensboro—we have been able to attract the talent, including great accounting folks, great executives, great engineers. We think we’re an attractive place to work, and we’re not in the hustle and bustle of Houston, which breeds loyalty from employees. We have become one of the top tier customer service pipelines in the country. The community is a hidden gem in our perspective.
H OW DI D YOU BECOME PR ESI DE NT OF S O U T HER N STAR ? I had retired at about 55, but a recruiting service found me at a good time—I still felt like I had gas in the tank and I wanted the opportunity to build my own culture and grow a business. We met people in the community and at Southern Star and thought, “There’s just a great
craft my view of the culture I want to see in the company and how to grow. Putting a team into place to execute makes a huge difference.
WHAT DO YOU S E E AS T HE IDE AL COMPANY CULT URE ? If you don’t have the right culture, vision doesn’t matter—you can’t execute. My ideal culture is a classless culture where every person on the team has the opportunity to contribute, to have their thoughts considered, to show their level of creativity. Everyone has a common purpose and a common direction—they understand the vision, communication down through the organization is critical. Then they have the freedom to create themselves to advance culture—they are free to think and free to operate. There’s a model we try to follow at Southern Star: every team member deserves great leadership. We focus tremendously on creating and building leaders within
opportunity here to build something attractive.” We
the organization. Too many businesses don’t do that
truly have fallen in love with Owensboro. We live
in today’s world—they don’t create the leadership of
downtown, and love strolling along the river. People
tomorrow. We have a big responsibility to people in the
could not be more accommodating.
company to give them the best leadership possible.
39
GO CHAMBER . FOURTH QUARTER 2019
WHAT HOBBIES AND INT E RES TS DO YOU HAVE ? I’m a golfer. I’m not a particularly good one, but I enjoy the time out. I want to play golf in Scotland—that would be a lot of fun.
“I VIEW THE BUSINESS WORLD AS JUST SOLVING A LOT OF PUZZLES—PUTTING TOGETHER PIECES THAT SEEM DISPARATE AND ENABLE US TO CREATE THAT VISION.” -Jimmy Staton
As a family, we’re sports nuts and do a fair amount of traveling for football, basketball and attending events like the Super Bowl and the Stanley Cup. I have all the respect for my wife—many of her vacations have included a sporting event. I’m an LSU fan and a West Virginia fan.
WHAT ADVICE WOULD YOU GIVE A COLLE GE GRADUAT E ABOUT TO E NT E R T HE RE AL WORLD? College prepares you technically and educationally, but it doesn’t necessarily prepare you for the leadership aspects of the business world. I would encourage people to broaden their view both in the classroom and in their course schedules and then focus. You’ve also got to be able to utilize technology and be focused on the next realm of technology coming out of college. The pace of technological change is going to be significant, so you have to have an understanding and appreciation of that to be successful over the next several decades.
WHAT BOOK DO YOU MOS T RE COMME ND OR GIVE TO P E OP LE ? Blink by Malcolm Gladwell. He does a great job of describing your mind and just how we think. You’re taught that you’re not supposed to make snap judgements, but he says trust yourself a little bit—your mind is a supercomputer and you think you’re making a snap judgement, but you have millions of cues already built into your brain. How you think makes a huge difference in this business.
WHAT ’S YOUR MOT IVAT ION IN LIFE ? Family is number one. I also like putting puzzle pieces together—I view the business world as just solving a lot of puzzles—putting together pieces that seem disparate and enable us to create that vision. I like getting people to understand and appreciate that vision and believe in it.
WHAT P URCHAS E UNDE R $100 HAS MOS T AFFE CTED YO UR LIFE IN T HE L AS T S IX MONT HS ? I have two purchases that have most affected me: A flower box for our condo downtown. It’s great to see color outside from our living area and kitchen. It brightens my day and I can see immediate results. Nurturing the plants, or not, has an immediate effect—a sense of accomplishment and a brightening of my day. The Apple Pen. It enables me to edit documents or sign them remotely. The Pen increases my productivity and keeps me from being a bottleneck in our internal processes. 40
GO CHAMBER . FOURTH QUARTER 2019
DID ? YOU
KNOW QUESTION ON PAGE 11
CORRECT ANSWER: The average U.S. household used 90 million British thermal units (Btu) in 2009, or nearly 50% more energy than the average car in a year. Homes built since 2000 use only 2% more energy on average than older homes, despite being on average 30% larger. Households accounted for 21.8% of total energy consumption in the United States in 2014.
41
GO CHAMBER . FOURTH QUARTER 2019
THE FINAL ANALYSIS JACLYN GRAVES You know those people. The ones who light up a room. The ones who are uplifting, encouraging and intentionally attentive. They are openminded and forgiving. They are empathetic and understanding. They take the time to teach and to mentor. They find a way to see the positive in every situation, no matter how tough it may be. They are the ones whose presence alone can change those around them; they have an energy that transforms. Whether it be our personal or professional lives, we should be more aware of the energy we are putting out there. If it’s our significant other, child, parent, co-worker or boss, our attitude shifts not only our environments, but theirs. My mother has always said, “You are who you hang around.” That has proven to be true in my life over and over again. When we surround ourselves with those who have positive mindsets
42
GO CHAMBER . FOURTH QUARTER 2019
Membership Development and Marketing Manager
and problem-solvers, we too take on those qualities. But, when we see constant negativity and blame, our attitudes follow that path. We all have an energy about us, whether it be positive or unintentionally negative. It’s easy to be dismissive, frustrated and unforgiving. It’s easy to look at a failed project, a missed quota or a lost deal and feel discouraged and upset. But, it’s important to work through that initial downfall and move on productively as a team. I strive to be the one who is intentionally encouraging. I want to be understanding and attentive and a problem-solver. And, while I am not completely there just yet, I’m surrounding myself and learning from those who are. I truly believe that we all have the power to carry an energy that transforms - and that spark starts right here.
43
GO CHAMBER . FOURTH QUARTER 2019
200 E 3rd St, Owensboro, KY 42303 (270) 926-1860 http://chamber.owensboro.com
44
GO CHAMBER . FOURTH QUARTER 2019
PRSRT STD US POSTAGE PAID OWENSBORO KY 42301 PERMIT NO 420
