COLLECT TABLET GUIDE MATERIAL BUSINESS
TURNING ON AND LOGGING IN
Turn ON the tablet if OFF by pressing the power button.
Select the PODFather app from your home screen.
LOGIN Log in using the same username and password as you use for Apollo / Nimrod. Enter your name in the box below password. Click log in.
HOW TO COMPLETE AN EPOD JOB TICKET SELECT JOB Tap on the job.
JOB DETAILS Please hand the device to the customer so that they can review the details of their load.
Press Complete Job.
Sign on the screen to accept the load and press save.
The customer will need to type in their full name.
LOGGING OFF
Tap on the menu button.
Press Logout.
Tap on Logout to exit the PODFather Android app.
PLEASE REMEMBER TO
• Complete the ticketing in Fortek in line with the standard process as described in the Site Guide to Apollo / Nimrod • Ask the driver if the ticket is on their device before they leave site. If the driver has not received the ticket on their device • Check they are logged in correctly • Ask the driver to click the 3 bars in the top right hand corner of their device and then click “communicate”. This will re-sync the device with the server and pull down any available tickets • Check the ticket has been assigned to the correct vehicle registration • Report any issues with the WiFi to the Tarmac IT Support Desk or to the ePOD Support Desk
TROUBLESHOOTING ISSUE
The device will not turn on
The device will not log in
The tablet is frozen or will not respond
The screen will not rotate
THINGS TO TRY
1. Check the device is charged 2. Press the power button for 2 seconds and release and wait 10 seconds
1. Check you have not entered any spaces in either your username or password
1. Please press the power button for 10 seconds to force the device to shut down and wait 30 seconds. 2. Press the power button for 2 seconds to restart the device.
Please note that the PODFather app used for ePOD is designed to work in portrait orientation and the general screens that you interact with will not automatically rotate to landscape, unless a signature is required.
Any further questions should be directed to the ePOD Support Desk on: 0345 071 1350 or via e-mail: Tarmac_support@peak-ryzex.com
EPOD HELPDESK
0345 071 1350
TARMAC.COM
VERSION 1.0 / SEPT 18
SBN/0918
Tarmac_support@peak-ryzex.com