Haulier Ticketing Portal Guide
Introduction
2018 saw the implementation of Electronic Proof of Deliveries across our Materials delivery processes. Electronic proof of delivery (ePOD) offers our Customers, Hauliers and colleagues the ability to track loads in real time and access delivery information quicker than ever before.
Since implementing ePOD our Materials business has consistently been sending over 95% of all loads electronically, which is a massive digital transformation. This User Guide contains everything you need to know about our electronic delivery process, both from a Haulier and a Tarmac employee perspective. If a Haulier is experiencing problems with the PODFather application or their device (only if the device is issued by Tarmac) then please ensure they contact the ePOD device helpline on
0345 0711 350 This line is available 24 hours a day, 7 days a week on every day apart from Christmas day.
“New technology, especially if you’re not familiar with it, can be daunting. Our drivers have been fantastic – even with initial apprehension, they’ve listened and really embraced the new way of working, resulting in not a single call from drivers regarding login issues when we switched on for real, which is credit to their willingness to learn.” Kirsty Paton, Transport Account Manager, Scotland “After just a week and a half in, I was made up with ePOD. I can really see the benefits and love the idea of the haulier ticket portal so I can check all my tickets. Change can be tricky, but we’ve had lots of help to get used to it and it now feels like a doddle. It sounds like a small thing, but dealing with paper when it rains can be a real pain. Thanks to ePOD there’ll be no more drying of wet tickets on the cab dash! So far, ePOD is good – if it makes my life easier, then I’m happy.” Graham Thirlaway, a Haulier based out of Coxhoe
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Contents
Haulier ticketing portal Introduction and how to log on
5
My Account
6
Viewing current/planned jobs
8
Viewing completed jobs
9
Tracking
10
Documents
11
Vehicle checks
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Haulier ticketing portal Introduction and how to log on
Tarmac have introduced a ticket portal that delivers information for all of your loads to one place, regardless of the size of your operation. Additionally, ticket discrepancies will be minimised through the availability of immediate and accurate information.
If you have not already received your login information then please contact epod.enquiries@ tarmac.com. Please note that the Username will be your vendor number and your password should have been supplied by email. The Haulier Ticketing Portal is an online resource and can be accessed from any Desktop or Laptop.
Logging in The Haulier Ticketing Portal can be accessed at the following address:, after your first ePOD ticket has been completed: https://tarmac.the PODFather.eu/login When you visit the above address, the first thing you will see is the Log On screen:
Your username will be your Haulier Code and you will be provided with a password, which you may change when you first login. Enter you Log In details and hit the “Log In” button: Once you have pressed the “Log In” button you will be taken into your dedicated Haulier Ticketing Portal. When you see a green “Success” banner, then you have been logged in.
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Haulier ticketing portal My Account
This tab will show your user details, you can edit your password here.
As you scroll down you will reach your supplier details;
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As you scroll to the bottom of the account page, you can see the option to link a new account; This can be used to link multiple vendor codes to one account. Simply click the link,
You will then need to enter the username and password for the account you wish to link. Once you have done so click Link Account
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Haulier ticketing portal Viewing current/planned jobs
The first screen you will see once you have logged in is the “Jobs” tab. Please note that once you have navigated away from this tab within the portal then you can click on the Jobs tab at the top of the screen.
In this view you will see jobs that are currently in progress as well as jobs that are due to be started. You can get more information on these jobs by using the “Action” buttons on the right hand side of the screen.
Pressing this icon will display live tracking information for the job which is in progress:
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Haulier ticketing portal Viewing completed jobs
If you click on the POD’s tab at the top of the screen you will be able to see all your completed loads.
From your “Completed Jobs” screen you can easily search for specific jobs by using the “Filter” button.
Again, you can get more information on each job by using the “Action” buttons on the right hand side of the screen.
You can search through all your completed jobs at the click of a button and may refine your search by: • Ticket Number • Customer • Site Delivered to (quote number) • Driver or Vehicle Registration
Pressing the pin icon will display the location of where the job was completed.
The green page icon will display the PDF of the completed ticket.
The blue image icon will show any pictures captured during the delivery process. If there are no pictures attached, the icon will be faded blue.
• See all tickets by date range You can also easily export the information from your search into a spreadsheet. To do this, click export
The info you have in the report at the time of hitting export will be transferred to an Excel spreadsheet.
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Haulier ticketing portal Tracking
If you click on the ‘Tracking’ tab, you will be taken to the page shown.
Here you are able to see all trucks assigned to your Log In. Select the driver that you would like to look at.
The ‘Job history’ button will show you a recent history of all activity on this reg, this shows both tickets and vehicle checks completed. To the side of the screen you will be able to see a map with the current location of this vehicle.
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Haulier ticketing portal Documents
If you click on the ‘Documents’ tab, you will be able to see a list of ‘How To’ guides which you can view by clicking on the Blue-View Document icon on the right. OR Download the guide by clicking on the Green-Download Document on the right.
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Haulier ticketing portal Vehicle checks
If you click on the ‘Vehicle Checks’ tab, you will be able to see all vehicle checks completed by the vehicles in your account. Much like the POD view, you can filter and export this information. You are able to filter by the following;
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