A to Z at Tri-County Technical College

A-Z @ TCTC

Quick Reference Guide

IT Help Desk

864-646-1779

servicedesk@tctc.edu

Accessibility Resources

864-646-1563 | arcenter@tctc.edu

Campus Café

864-646-1831

Campus Police & Safety

Pendleton Campus: 864-646-1800

Anderson Campus: 864-260-6718

Easley Campus: 864-220-8989

Oconee Campus: 864-613-1901

Industrial Technology Center (ITC): 864-646-1800

CampusPolice@tctc.edu

Campus Store

864-646-1824

CampusGroups App

Free download available for Android and iOS devices

• After downloading, select “Campus Hub”

• Follow instructions to enter the app Career & Employability Resources

864-646-1577

CareerResources@tctc.edu

Financial Aid

864-646-8282, Option 1

finaid@tctc.edu

Learning Commons

864-646-1750 | library@tctc.edu

tutoringcenter@tctc.edu

MyTCTC

Free download available for Android and iOS devices

Registrar/Student Data Center

864-646-8282, Option 1

registrar@tctc.edu (general questions)

transcript@tctc.edu

graduation@tctc.edu

Testing Center

864-646-1300

Veterans Services

Patriot’s Place, Anderson Hall 109, Pendleton Campus

veterans@tctc.edu

Wellness Resources

Counseling, Food Pantry, Emergency Fund Assistance, Community Agency/Internal Referral Assistance, Extended Absence Notification, Childcare Assistance, SC

Thrive, Transportation, and More

864-646-1569 | wellness@tctc.edu

A

Accessibility Resource Center

Accessibility Resource Center

Students can get accommodations in college! Tri-County Technical College provides all students equitable access to programs and services by providing meaningful accommodations to diverse students and those with disabilities that promote success and independence. Our Accessibility Resource Center (ARC) is the place to start – and to start early!

The ARC assists students with existing or acquired medical conditions, mental health diagnoses, and physical or learning disabilities, such as:

• Medical Diagnoses

• Learning Disabilities

• Autism

• Mental Health Diagnoses

• PTSD

• ADD/ADHD

• Sensory-Related Conditions

• TBI/Injury Related

• Long-Term Covid-19 Impacts

• Short-Term Accommodations Due to Injury, Accidents, Illness, etc.

• Pregnancy-Related Conditions

We can also provide support to non-native English speakers!

To request accommodations, visit tctc.edu/arc and complete the inital Request for Accessibility Service Form.

If you have questions or need to connect with the ARC, email ARCenter@tctc.edu or call 864-646-1563.

B

Blackboard

BlackBoard

Blackboard is the learning management system used to access online courses and supplemental materials for many face-to-face and hybrid courses.

After logging in your courses will be listed on the right-hand side and clicking on the course name takes you into that course. Each course might be laid out differently but there is always a navigation menu on the left and selected content on the right. The navigation menu on the left will include various modules and tools in your course including:

• Announcements,

• Course content,

• Assignments,

• Discussions,

• Grades, and

• Access to campus resources.

Need help navigating your courses in blackboard? You can schedule an appointment with Tutoring Services and video tutorials are also available on demand.

C

Career & Employability Resources

Career & Employability Resources

We want to help our students succeed, now and in the future. We are here to guide you through career choices specific to YOU, based on your personality and work values. We also help to match you with work experiences that can enrich your learning (and your pocketbook). Our services include:

• Personalized Career Exploration and Planning

• Assistance with College Major Selection

• Connections to Job Postings, Part- and Full-Time

• Job Search Strategies

• Work-Based Learning Opportunities

• Information on Local and Regional Employers

You are encouraged to connect with us at 864-646-1577 or careerresources@tctc.edu.

D

Delivery Options

Delivery Options

Tri-County offers a variety of delivery options for you to consider as you plan your schedule.

Traditional Face-to-Face Course

Courses are taught in person on campus.

Traditional Distance Learning Course

Courses are taught entirely online; students complete coursework based on an established schedule of assignments and activities but are not required to be online at the same time

Distance Learning: Synchronous/ Asynchronous Course

Courses are taught entirely online; students engage in online learning at the same scheduled time (synchronous) for a portion of the course and other instruction occurs via recording or other assigned activity (asynchronous).

Distance Learning Synchronous Course

Courses are taught entirely online; students are online at the same scheduled time.

Hybrid Asynchronous Course Students rotate between faceto-face learning on campus at a scheduled time and asynchronous (not a defined time) online learning.

Hybrid Synchronous Course Students rotate between faceto-face learning on campus and online learning at a scheduled time.

Modified Tutorial Course

Courses are taught online at a scheduled time with a face-toface component as needed. Face-to-face instruction occurs via flexible attendance rather than a predefined meeting pattern.

E Emergencies

Emergencies

The Campus Police department leads a College-wide effort to ensure a safe environment for all students, employees, and visitors by providing professional law enforcement and security services, community education and outreach, and effective emergency planning and response. We provide services on all campuses and are staffed by Campus Police Officers certified by the South Carolina Criminal Justice Academy and commissioned by the Governor’s Office.

You are strongly encouraged to leave a copy of your class schedules with relatives so they may be more easily contacted if an emergency arises. The College does not have an intercom communication system linking all classrooms, laboratories or buildings and does not normally provide a student locator service. Campus alerts are communicated via several media outlets. See “Safety and Security” for more information.

In the event of an emergency, contact Campus Police:

• Anderson Campus: 864-260-6718

• Easley Campus: 864-220-8989

• Industrial Technology Campus: 864-646-1800

• Pendleton Campus: 864-646-1800

• Oconee Campus: 864-613-1901

F

Family Educational Rights and Privacy Act (FERPA)

FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT (FERPA)

FERPA is a federal law designed to protect the privacy of education records, to establish the right of students to inspect and review their education records, and to provide guidelines for the protection of inaccurate and misleading data through informal and formal hearings.

Student academic and educational records are confidential and are maintained by the appropriate record custodian. These records are disclosed only with the student’s written consent except as defined by FERPA. The written consent must:

• specify the records to be released

• state the purpose of the disclosure

• identify the party or parties to whom disclosure may be made

• be signed and dated by the student

Students may obtain a copy of the College’s policy regarding FERPA from the Registrar or the Dean of Corporate and Community Education. Students have the right to withhold disclosure of directory information under the FERPA. To withhold disclosure, students must complete the form and submit it to TC Central (First Floor, Ruby Hicks) on the Pendleton Campus by the end of the second week of class each term.

G Get the App

Get the App

The CampusGroups App: Your key to getting involved on campus

Find Events

Ever wondering “what’s happening today?”

CampusGroups has your answer. Explore campus events and fill up your social calendar!

Join Organizations

Looking to meet new people? Join a club! Search through the list of campus clubs and organizations and get involved.

Stay Organized

Keeping up with classes, meetings, and study groups can be difficult. Stay organized and let CampusGroups manage all your tasks and events in your personal agenda.

Find Campus Resources

Forget clicking through an endless website to find important information! CampusGroups has all the campus resources you need at your fingertips.

Chat with Friends

Stay connected with friends and classmates with CampusGroups chat. Reach out for a one-on-one conversation or start a group chat to keep in touch.

— What are you waiting for? —

Download CampusGroups now!

Download the CampusGroups App

Select “Campus Hub”

Follow the instructions to enter the app

H Hungry? Check Out the Campus Café

Hungry? Check Out the Campus Café

Located in Tri-County Technical College’s Student Success Center on the Pendleton Campus, the Campus Café is your spot for great food and great prices. With a comfortable atmosphere and plenty of spaces to hang out with friends, take study breaks or relax and unwind, the Campus Café is sure to become your go-to spot.

Breakfast items include cereal, biscuits with meat and/or eggs, pastries, muffins, yogurt and more. For lunch, the Café provides pizza, chicken tenders and wings, sandwiches, burgers, fries, salads and much more. For snacks; the café offers fresh baked cookies, ice cream, candy, chips, crackers, coffee, waters, juice, milk and soft drinks.

Meal plans are available for your convenience; and by signing up during the financial aid open period each semester, you may be able to use your financial aid to assist with the purchase.

For your added convenience, vending options are also available in various gathering spots on all our campuses.

I ID Cards

ID Cards

Tri-County Technical College student identification cards are mandatory and are required to access the following services: checking out books in the library, using the computer labs, accessing specific buildings and using financial aid in the Campus Store.

Student IDs are valid for one academic year and are available to all students.

Student IDs are available through the Welcome Center on the Pendleton Campus in Ruby Hicks Hall.

IDs are also made at the front desks of our community campuses. Call for details and times. Anderson: 864-260-6700

Easley: 864-220-8888 Oconee: 864-613-1900

J Jobs

Jobs

If you are looking for a part-time job to help with expenses while attending TCTC or a full-time job once you graduate, check out our online job board. Through a partnership with Symplicity, this service is available 24 hours a day, seven days a week. Students and alumni may post resumes and search through approved employers who have openings in our area.

Current students are pre-registered!

Alumni and Corporate and Community Education students have lifetime access!

Visit tctc.edu/careers and view employment opportunities for more details.

K Know Money, No Problem!

Know Money, No Problem!

The costs to attend Tri-County make us one of the best values in education you’ll find anywhere! We’re committed to keeping the costs as low as possible and the quality unparalleled. Even so, we understand that paying for your college education can be a challenge, so be sure you check out all your options for financial aid as early as possible.

We encourage you to get started by completing the FAFSA (Free Application for Federal Student Aid) early! If you are interested in grants or loans, submitting a FAFSA is required. The FAFSA is also a requirement for SC Lottery Tuition Assistance. Here are some easy steps to guide you:

• Get your FSA ID at studentaid.gov/fsa-id/create-account/launch.

• If your parent’s information is required on your FAFSA, you and your parent must obtain an FSA ID to electronically sign forms.

• Log in at studentaid.gov/fafsa-app. TCTC’s school code is 004926.

• You’ll need your personal and tax information. If possible, import your tax information using the DataRetrieval Tool.

If you need assistance filling out the FAFSA, TCTC offers FAFSA Fridays from 10 a.m. to 1 p.m. in Ruby Hicks Hall, on the Pendleton Campus.

L Learning Commons

Learning Commons

The Learning Commons is your learning support system. From traditional subject tutoring and research strategies to innovative study techniques, workshops and makerspace events, we are here for you! Combining Library Services and Tutoring Services, the Learning Commons offers a variety of services, including:

• Free help from professional tutors and librarians

• Individual and collaborative study spaces

• Access to print and digital resources online at library.tctc.edu

• Online and in-person tutoring available in math, science, economics, Spanish, engineering, writing, and more

• Academic coaching on topics like study skills and time management

• Supplemental Instruction (SI), a series of peer-led weekly review sessions for traditionally difficult courses

MyTCTC

MyTCTC is the name of our internal portal and where you’ll access your TCTC e-mail. You need to log into your account and check your email every day –maybe even multiple times each day. You’ll receive important announcements about what’s going on around campus and information about your classes, notes from your instructor, communication about financial aid and so much more.

Benefits of MyTCTC for Students

• Minimal Clicks

• Single sign-on for most tools

• Your Business, Your Way

• Register for classes

• View your grades and attendance

• Log into courses

• Pay your bill

• Tiles at Your Fingertips

• Rearrange or delete tiles to meet your needs

• Customizable Notifications

• Check your registration status or holds

The MyTCTC app is free to download and is available on both Android and iOS devices.

• Check student announcements, e-mail and events

• Tools that Interact with You

• Search feature allows you to find what you are looking for

• Access social media

• Access Learning Commons, Student support and IT support

• Cool User-Centered Design

• Responsive clean design that can be viewed on desktop, tablet, or mobile devices

Notebooks, Apparel & More: Check Out Our Campus Store

Notebooks, Apparel & More: Check Out Our Campus Store

The Campus Store is located in the Student Success Center on the Pendleton Campus and carries a complete line of textbooks, study guides, educational supplies, book bags and rolling backpacks, College t-shirts, sweatshirts, and other general merchandise, including snacks and beverages. Shop in person or go to our retail site at http://bookstore.tctc.edu/ home for additional information and/or to purchase your textbooks online.

Book buybacks through our wholesale partners are yearround on our online website as well.  Go to Textbooks, click Online Buyback.

Organizations

Organizations

With dozens of clubs and organizations we make it easy for you to get involved at TCTC!

As a Tri-County student, you are automatically a member of the Student Government Association. You are a voice for the student body at TCTC, and we want you to get involved!

There are many other Student Organizations you can join as well. Whether it’s an honor organization that supports your program of study or a club that relates to your passions, like the environmental club or the music club, there is something for everyone!

P Parking

Parking

Parking permits are mandatory for all students and employees. Students can order their parking permit online through the My Payments tile in MyTCTC. Permits purchased online will be mailed to the address provided when the permit was ordered. Permits will be mailed as soon as the transaction has been completed. Once this is done, you may print the confirmation e-mail and place it on the dash of your vehicle until the permit arrives.

The parking permit is to be displayed on the bottom left side back window.

Parking permits expire at the end of the Summer term.

Students must park in student parking spaces and lots only.

Employee parking is designated by green stripes and Visitor parking is marked accordingly.

Handicap parking spaces are regulated by the State of South Carolina and violators are subject to a $500 fine. The striped, blue spaces beside handicap spaces provide access for individuals in wheelchairs.

Traffic on the front drive of the Pendleton Campus is one way, and the speed limit is 15 mph. The speed limit on Perimeter Road around the Pendleton Campus is 20 mph. The speed limit in all parking lots is 20 mph on all campuses.

Q Quick Computer Access

Quick Computer Access

The College has many open computer labs that contain computers and printers for student use on each of the College’s campuses.

Speaking of printers: One thing you’ll do a good bit of in College is printing. All students receive a starting print balance of $10, but additional credit can be purchased through the Campus Store or at select vending machines on campus.

R

Refunds

Refunds

Refunds are processed throughout the semester, with calculations beginning within approximately six weeks from the beginning of the semester. Thereafter, refunds are processed weekly.

Refunds will be processed using Bank Mobile. Bank Mobile provides refunds via direct deposit to a personal bank account, or a Bank Mobile Vibe Account.

To avoid delays in receiving your funds, make your refund preference today at www.refundselection.com. If you’ve enrolled in the past, revisit the site and make sure all your information is up to date.

More information on Bank Mobile and the refund process may be reviewed at www.refundselection.com.

S

Starfish

Starfish

Starfish is designed to help you connect with campus resources.

My Success Network

You may make appointments with your instructors, your academic advisor and your Success Coach, as well as other resources like Career & Employability Resources, through Starfish.

Starfish is also an early alert system that your instructors may use to alert you to academic concerns in your courses. It is important that you take action when you receive a flag by reaching out to a member of your support network.

Access your Starfish account on the My Success Network tile in MyTCTC or in Blackboard.

T Technology

Technology

We have tons of technology connections for you at TCTC.

FREE Microsoft Office 365 is available to all students. Connect through the Academic Resources tile in MyTCTC for access to Office 365, which includes Word, Excel and Powerpoint.

ALEKS is used for various math classes. It’s an adaptive software that accurately determines what you know and what you need to practice. It is accessible 24/7 through a link in your blackboard course, and you can complete work, practice, and be periodically reassessed to ensure topics are learned and retained. Overall students completing a high percentage of ALEKS topics have a much higher degree of success in their math courses.

MindTap is a learning platform that is required for some courses, including college skills classes. The MindTap software is an inclusive access purchase when you register for your college skills course. Your instructor will use MindTap for various readings, quizzes, and assignments. Many instructors use MyLabs or Mastering as part of their courses. There are numerous resources within these tools to help you learn, including videos and animations, sample homework problems and online assistance. You can access both resources through Blackboard.

We also offer an Information Technology Service Desk for assistance with MyTCTC, Blackboard, or other technology issues. Contact 864-646-1779 or servicedesk@tctc.edu.

U

University Transfer & Bridge Programs

University Transfer & Bridge Programs

In addition to the well-known Bridge to Clemson program, TCTC has bridge and transfer agreements with other postsecondary institutions. Each program is unique, but in all cases, students who meet specified criteria may transfer to the four-year institution after completion of their freshman year at Tri-County.

Below are just a few of the other universities with whom we have agreements.

• Anderson University

• Columbia College

• Lander University

• Southern Wesleyan University

• USC-Upstate

• University of South Carolina

Tri-County Technical College has also developed major-specific transfer agreements with a number of four-year universities. For more information, see tctc.edu/transfer. You can also call the Tri-County Bridge Programs Office at 864-646-1681 or email bridgeprograms@tctc.edu.

V

Veterans

Veterans

At Tri-County, we welcome our veterans and realize you might need unique resources and support. We are here for you.

We have Patriots Place that’s designed to be a space where student veterans can connect with their peers and focus on your studies in a comfortable environment. Patriots’ Place is staffed by work-study students during the semester.

The Student Veterans Association provides support, advocacy, and networking to improve student veterans’ experience as active learners and as alumni.

W Wellness

Wellness

We understand that life can take an unexpected turn that may adversely impact your finances, health, academics, and overall wellness. We are here to assist you by getting you connected to the appropriate internal and external resources to help you succeed.

Services are available at all campuses and include:

• Emergency fund assistance for books and academic supplies.

• Access to free counseling services.

• Food pantry.

• Mental health resources.

• SC Thrive resources (SNAP and other state-funded resources).

X Xtra Money

Xtra Money

If you’re looking to earn extra funds during your time at TCTC, consider the Federal Work Study program. We have on-campus federal work-study jobs looking to hire now. Current job opportunities are posted on TCTC’s online job board Symplicity at https://tctc-csm. symplicity.com.

• Enjoy a flexible work schedule.

• Earn some extra income.

• Gain valuable experience.

• Establish lasting connections.

To learn more and see if you qualify, contact Financial Aid at finaid@ tctc.edu or 864-646-8282 or drop by TC Central.

The College also has a Money Management Center (MMC) whose mission it is to empower students with the information and tools to be financially literate and successful in college and beyond. The MMC provides information and tools on the subjects of budgeting, credit, credit cards, personal finance, debt management, and loan management. The MMC is located within the Financial Aid Office on the Pendleton Campus. Students may schedule an appointment at TC Central, online at www.tctc.edu/mmc, or by email at finaid@tctc.edu.

Y

Your Leading EDGE Experience

Your Leading EDGE Experience

Your Leading EDGE Experience encompasses all your experiences outside the classroom that enhance what you’re learning in the classroom.

Programs included in the Leading EDGE Experience are designed to enhance student learning,  engagement, and leadership development.  Student engagement opportunities are held throughout each semester at a variety of times on multiple campuses.

Information about these activities is available via the weekly EDGE newsletter, MyTCTC Event tile, the TCTC website, and TCTC social media.

For more information, students may contact Student Engagement at 864-646-1353, or visit the Student Engagement suite (room 208) in the Student Success Center (Pendleton Campus), or by visiting the front desk at the Anderson, Easley or Oconee campuses.

These A-Z tools has been developed to help you zip through your time with us easily and successfully. However, nothing takes the place of the experts around you. If you need assistance, reach out to any member of the TCTC family. We will be glad to help you or to connect you with the best person to respond to your need.

Have a wonderful transformative semester at TCTC!

Pendleton Campus

7900 SC Highway 76

Pendleton, South Carolina

864-646-8282

Anderson Campus

511 Michelin Boulevard

Anderson, South Carolina

864-260-6700

Easley Campus

1774 Powdersville Road

Easley, South Carolina

864-220-8888

Oconee Campus

552 Education Way Westminster, South Carolina

864-613-1900

Main Number: 864-646-TCTC (8282)

Toll-Free Number: 1-866-269-5677

Tdd/Voice: 1-800-735-2905

tctc.edu