Telepresence Options 2011 Yearbook by Telepresence Options

www.TelepresenceOptions.com/summit

Take Part in a Hands-On Demonstration of Telepresence and Visual Communications tools and technologies that allow your organization to: · Connect with Partners, Vendors, and Customers – without incurring expense of travel · Understand & Overcome Technical, Operational, and Cultural Obstacles · Leverage New Collaboration Applications and Managed Services · Maintain IP Security Between Disparate Networks/Organizations · Improve Organizational and Individual Productivity

· Operational Best Practices · Connecting with Customers – Retail and Video Customer Service · Quantify the Costs Savings, Measuring, and Tracking ROI

Chief Technology Officers Chief Training and HR Managers Chief Information Officers Telepresence Managers Chief Learning Officers Videoconferencing Managers Corporate Travel Managers Certification / Trainers Supply Chain Managers Chief Collaboration Officers Customer Support Managers Chief Productivity Officers Research & Development

TELEPRESENCE OPTIONS | Telepresence and Visual Collaboration Trends 2011

TELEPRESENCE AND VISUAL COLLABORATION TRENDS 2011 By Howard S. Lichtman President – Human Productivity Lab “The only thing constant in life is change” - François de la Rochefoucauld

video connections have multiplied what you can do and who you can reach with a visual collaboration endpoint. Companies, schools, governments and people are able to connect with each other like never before.

or decades videoconferencing was essentially a stagnant technology. It enjoyed incremental improvements in quality and reliability, but except for small-scale experiments like Confravision (a telepresence environment circa 1970 built around 20-inch black and white television sets, broadcast cameras and ashtrays for every participant), it didn’t change much. The format of camera, codec, and one or two screens remained the standard for decades. In the past five years the change has been explosive. Multi-screen, multi-codec group systems have proliferated exponentially. From less than 50 rooms in 2005 to an estimated 11,600 in 2012. And the innovation just keeps coming: video walls, 100-inch screens, beam splitters, and transparent foils for life-size, on-stage telepresence experiences. Once limited to dedicated video appliances, video codecs now run on PCs, laptops, smartphones, and tablets as downloadable software that is starting to be tightly integrated under the unified communication umbrella with voice telephony, presence, and data collaboration. Telepresence robotics has brought mobility to remote video (and a new way to fetch scones from the coffee shop as well). Corporate and carrier video networks that once only connected the headquarters with branch offices now use telepresence and video exchanges to link partners, vendors and customers. As we move firmly into 2011, here’s a look at some of the trends shaping telepresence and visual collaboration. The Growing Utility of Visual Collaboration The biggest and most important trend in telepresence and visual collaboration is the growing utility of video. Instantaneous, high-quality

Effective Visual Collaboration

Let’s take a look at some of the specifics that are driving universal connectivity: Interoperability of telepresence and videoconferencing systems The following factors are driving the growing interoperability of video systems. • Merger and Acquisition: Cisco’s acquisition of TANDBERG had a multi-faceted impact on interoperability: • It brought together two of the largest players in visual collaboration who developed a shared interest in connecting their existing systems and legacy customers. • The merger prompted the European Union to mandate opening interoperability under the Telepresence Interoperability Protocol. The EU even appointed a trustee to ensure compliance. • It freed up former partner RADVISION to scramble for new business trading on one of its strongest features: The compatibility with Cisco developed during their partnership. • Standards Bodies – The founding of the Unified Communications Interoperability Forum brought together some of the industry’s largest players to focus on interoperability while the IMTC continues its important work of testing and certifying endpoints. • Customers – I have yet to meet one yet who doesn’t want interoperability and isn’t ticked when he or she doesn’t get it. • Software based codecs – Interoperability in the future will be the instantaneous download of the codec and data collaboration software of your choice.

Effective Visual Collaboration - A Teliris mockup of a future version of their existing InterACT table computing platform where documents and video can accessed from the network, shared from participant to participant globally by “pushing” them across the table, while network intelligence provides automatic translation based on the language of the destination location.

We use the phrase “Effective Visual Collaboration” to denote a more sophisticated and natural way of working with data between remote locations. We believe this will be the next major evolution of telepresence group system environments as the incremental cost of the improved capabilities can be absorbed into the spend on the gear. We believe the ROI will come from a number of areas: •

Capturing and immediately digitizing the creative process through the integration of tools like interactive whiteboards, table computing and digital flipcharts. Brainstorming, hand-generated graphics and annotation can be more seamlessly integrated into collaborative sessions where it is immediately digitized into a digital workflow. • Being able to more share information between remote locations visually improves comprehension for participants, especially visual learners. A number of effective visual collaboration tools have already come into the telepresence market mostly as optional add-ons. More and more of these tools will become standard and seamlessly integrated into the environments and workflow.

Telepresence and Visual Collaboration Trends 2011 | TELEPRESENCE OPTIONS multiple platforms ranging from Windows Media to the iPad. The company has also developed Show and Share, best described as “Secure YouTube for the Enterprise with the ability to store and embed video content yet password protect to meet regulatory requirements as well. The application lets users can search a piece of video content for a specific soundbite by keyword and immediately view the section where it was discussed among other capabilities. The Teliris InterACT flipchart provides the digital functionality of a traditional flipchart with the ability to post and annotate on virtual pages “stuck” to the wall in every connected location.

Interconnectivity of Networks To keep the participant immersed, telepresence needs flawless video. This requires private QoS networks that guarantee latency, packet loss and jitter. For a long time networks functioned like private islands of IP, with different QoS mechanisms and IP address plans. Over the last few years these islands have become archipelagos. By launching telepresence and video exchanges that connect different enterprise and carrier networks, a dozen different carriers and managed service providers have allowed video to flow freely between partners, vendors, and customers. These exchanges pop up at such major telecom hubs and meet-me facilities as Telx and IP-V Gateways at 60 Hudson in New York and Glowpoint plugged into the Equinix Ethernet Exchange. Even more exciting, these telepresence and videoconferencing exchanges are beginning to connect to each other, exponentially increasing the number of potential connections. Some of the exchanges include Teliris and Iformata; AT&T and BT; Telmex and AT&T; Glowpoint and Tata; Tata and BT; Tata and Telefonica and BCS and Iformata to name but a few. Video Network Intelligence Video Network Intelligence is a term I am using to refer to the ability of a network to understand/transcode/transcribe/classify/metatag/ catalog/secure/manage/distribute and otherwise make video content from any source more findable, accessible and usable in enterprise and educational environments. Sources may include telepresence and visual collaboration environments, flip cameras, traditional videography, broadcast/narrowcast capture and more. Cisco has been at the forefront of this idea with products that can take a live video stream, digitize it, transcribe the audio to text on the fly, add the appropriate lower thirds with a predefined logo and/or titles, meta-tag the video with key concepts mentioned in the audio, and then transcode the video for streaming delivery to

Cisco Pulse, another offering, scans content on a network to determine who the experts are in a particular topic and enable instant collaboration. The application can automatically notify an employee about new content matching his or her job or interests. B2C Telepresence — Retail and Call Center Applications The leading wave of Business-to-Consumer Telepresence and Video is hitting the shore and arriving in two flavors.

TelePresence Tech’s 3D HD Kiosk

Retail: In-store retail telepresence kiosks and sit-down consultations with subject matter experts. The problem here is that making specialized knowledge available in dozens, hundreds, or even thousands of retail locations, bank branches, insurance offices, or doctor’s offices comes with a price and the subject matter expert’s specialized knowledge may only be used a couple of times a day. One solution that is developing is concentrating subject matter experts in video call centers where they can support multiple retail locations yet still provide a personalized

Vyopta’s Video Workflow

experience through a video kiosk or sit down consultative experience. AT&T has recently trialed high definition video kiosks in its retail locations and Bank of America has trialed using video to make financial advisors available in its branch locations are two high profile examples. We believe the technology to evolve in a variety of ways: • Better Front Ends – Companies like DVE and TelePresence Tech offer beamsplitter display technology where remote agents seam to float in mid-air can double as an augmented reality display to showcase • Better Back Ends – Companies like Vyopta are developing back-end systems for retail video workflow. The systems provide the video equivalent of a PBX hunt group where calls can be routed to a pool of available agents with the ability to transfer to other subject matter experts and integrate with CRM software. The software can also leverage the capabilities of the display to play video content for a prospect or digital signage. • Shared Infrastructure – It doesn’t make sense for 15 different manufactures to each have their own video kiosk in every Best Buy, but for each of them to share the costs of a video kiosk program probably does. We expect a shared model with 1-2 kiosks capable of reaching multiple vendors to win out. Home Telepresence: As more and more consumers adopt high-quality video-calling capabilities through televisions, PCs, laptops, and tablets, expect more and more businesses to address the market. You’ll initially see video call centers deployed to reach more affluent households for high-ticket items where perceived trust is a factor and the high cost of the product or service justifies the expense of setting up a call center. The early adopters will likely include insurance, real estate, private client wealth management, personal electronics and high-end retail. Trends: Pro-sumer Gear, Home/Office Studios, Home Theatre Integration Drivers: Integration of cameras/codecs into TVs/Set top boxes, video culture, novelty marketing and brand differentiation

TELEPRESENCE OPTIONS | Telepresence and Visual Collaboration Trends 2011 Community of Interest Networks (CoINs) Telepresence CoINs which join disparate organizations under common interests are forming. One example is ConnectFN (From the NetRoadshow team) which has launched a telepresence financial Community of Interest Network in Q2 that will connect companies with institutional investors, mutual funds and leading investment banks to improve the Investor Relations process. Right now it has been estimated that the average public company CFO spends 25%+ of their time on deal and/or non-deal roadshows and other IR activities. Reduce their personal burden in addition to all the other benefits that telepresence offers and we think more will buy... Expect to see more and more telepresence applications like this that will drive adoption. Next Generation Codecs enable video over the Internet – The Rise of SVC For the past 10 years H.264/MPEG 4 AVC has been the dominant standard in the telepresence and videoconferencing universe. That dominance has been slipping over the past three years as a previously unknown company called Layered Media emerged from stealth mode. Led by RADVISION veteran Ofer Shapiro, the company changed its name to Vidyo and brought a hitherto unknown annex called Scaled Video Coding (SVC) to the party. SVC splits a highdefinition video stream into multiple streams that perform better over best-effort networks like the Internet. When the video stream runs into congestion, the codec can drop one or more “layers,” which might scale back resolution or frame rate but will otherwise maintain fluid video and, in the process, the ongoing sense of immersion. SVC uses 10 to 15 percent more bandwidth than H.264 AVC, but its stability and quality over best effort networks (like the Internet itself) more than compensates for the increased overhead. In fact, the cost savings are substantial because you can now run quality intra-company video over lower priority network connections. You can even use best-effort Internet connections (especially if all your intra-company sites are on the same network provider) and acceptable inter-company video (Some restrictions apply!) The Coming Proliferation of Video Network Operations Centers (VNOC) A Video Network Operations Center is a dedicated team that monitors and manages telepresence and videoconferencing calls for a given company or many companies as an outsourced managed service provider. A VNOC handles all aspects of reliable video operations for a company: first line support for end-users having trouble, room reservations, equipment, network, exchange troubleshooting, and security procedures for opening up inter-company connections with partners.

recently began offering their software toolkit: The cost and complexities of managing video VNOC Symphony, in a package that includes network infrastructure has fueled the growth of all the software and hardware required to build managed VNOC providers over and manage a VNOC at the past decade. Outsourcing an estimated one third the seems like the only viable option cost of starting from scratch when faced with multi-screen, without the technology risk. multi-codec environments; new We think others will ultihardware vendors; inter-commately follow their lead and pany exchange; inter-operability we see VNOCs (enterprise, issues; and developing standards. carrier, and MSP) growing Many security-conscious enterfrom the low hundreds to prises have been torn. They want the thousands in the coming the capabilities that telepresence years. and visual collaboration offers, but they’re reluctant to give up Unified Communicacontrol over key communications tions infrastructure. The cost, Unified Communications complexity and technology risk (UC) has become a catch-all of building their own VNOC term for a variety of techcapabilities have kept them and Iformata’s Symphony Enter- nologies improving business many systems integrators and re- prise SP- Everything an enter- communications. Telepresprise or service provider needs ence and visual collaborasellers out of the game. to create their own VNOC tion are being integrated We see a number of converging into UC offerings so it is trends that are bringing the cost, complexity important to understand how this intergration and technology risk of building and operating is coming about and what it will look like in the a VNOC down. This will lead more companies, coming years. We believe there are a number of systems integrators, network carriers and man- key technologies that make up a UC capability: aged service providers to get into the VNOC business. Presence: The ability to understand when a colleague is “on-line” and available for a con1. Standards, consolidation and inter-op- versation, whether that conversation takes place erability reduce complexity — The indus- using instant messaging, voice, video, or teleptry made some of the complexity go away when resence. Cisco acquired TANDBERG, marrying two competing technology platforms. Additionally, Data Collaboration: The ability to immediinteroperability is improving through develop- ately escalate an IM or voice call into a visual ing and existing standards bodies. collaboration session. This session can connect employees working at desktops, laptops, tablets, 2. Big deployments and inter-company or smart phones and let them do both video and business — In the early days of telepresence, data collaboration. companies were sticking their toes in the water with five to ten systems. Now the success of the Single Number Reach: The ability to be early adopters, the obvious ROI, the growing reached using a single number, whether that utility of inter-company business and the ap- contact is a landline, mobile or hoteling location proaching wave of business-to-consumer video and whether the communication ultimately inhas led to jack-knives and cannon balls. As com- cludes voice, video and/or data. panies begin to deploy dozens and hundreds of systems, the growing cost of ongoing managed Ever since the inception of the Human Proservices will lead many to build their own capa- ductivity Lab I have believed there are two key bilities. technologies to dramatically improving organizational productivity: Telepresence and Unified 3. VNOC Automation — Part of the reason Communications. Telepresence for the reasons telepresence and video networks are so hard to discussed in this publication and unified commanage is because of the specialized software munications for a similar ability to both improve toolsets that handle reservations, monitor the and accelerate business communications in an health of end points, frame multi-site meetings, organization. On the video side there are big and give detailed reports. This is the secret sauce returns by bringing more and better informaof the VNOC managed service providers, and tion through body language and nonverbal cues. it’s starting to appear on the shelf. Data collaboration offers a similar return with the ability to improve comprehension and retenIformata Communications, the first telepres- tion especially for the 65 percent of the populaence VNOC provider on the planet, manages tion who are visual learners. hundreds of systems in 22 countries and private Drivers: Customer demand, employee preferlabels their services for some of the best-known ence, emerging standards bodies like the UCIF, names in telecommunications. The company productivity improvements

AT&T TELEPRESENCE SOLUTION® www.att.com Dallas, Texas

AT&T is the communications provider of choice among large businesses. We serve thousands of customers on six continents, including all of the Fortune 1000.

Founded 1885 Public

Industry Categories • Mobility • Broadband • High-speed internet

We offer global, national, midsize and regional business customers — as well as wholesale and government customers — a reliable U.S.-based provider of integrated, high-quality and competitively priced services worldwide. We provide service to our customers on our network through a global 24/7 customer-care operation that is first-rate. We offer proven infrastructure, global breadth, solid financial resources and a record of strong management.

• Advanced TV services • Voice services • IP-based business communications services

Key Executives RANDALL L. STEPHENSON Chairman, Chief Executive Officer and President

WILLIAM A. BLASE, JR. Senior Executive Vice President – Human Resources

JAMES W. CALLAWAY

Senior Executive Vice President – Executive Operations

JAMES W. CICCONI

Senior Executive Vice President – External and Legislative Affairs, AT&T Services, Inc.

CATHERINE M. COUGHLIN

Senior Executive Vice President and Global Marketing Officer

RALPH DE LA VEGA

President and Chief Executive Officer, AT&T Mobility and Consumer Markets

RICHARD G. LINDNER

Senior Executive Vice President and Chief Financial Officer

RONALD E. SPEARS

Senior Executive Vice President, Executive Operations

JOHN T. STANKEY

President and Chief Executive Officer, AT&T Business Solutions

WAYNE WATTS

Senior Executive Vice President and General Counsel

RAYFORD WILKINS, JR.

Chief Executive Officer – AT&T Diversified Businesses

By integrating our wired and wireless Internet Protocol (IP) networks, we will enable new applications that converge voice, data and video for our business customers over one of the world’s most advanced IP networks. Virtually every business today depends on the performance of its underlying network. That’s why AT&T has invested billions to create the world’s leading IP network and to back it with the reliability, security and performance measures that customers demand. We will continue to set the standard for helping our customers transition from legacy technologies to IPenabled voice, data and video solutions. Enhanced employee productivity, new operational efficiencies, increased network reliability and security and lower network costs — these are just some of the significant advantages our IP-based networks can deliver to businesses. And our networks also offer

access to a full suite of applications, such as Virtual Private Networking, Voice over IP (VoIP), state-ofthe-art hosting capabilities and advanced messaging and conferencing. AT&T has an unsurpassed set of networking resources and assets that help customers deliver and share information seamlessly, including our global backbone, local high-bandwidth connections and wireless networks. We offer businesses a single source of sophisticated communications with unprecedented reach, including local, national and global along with both wireline and wireless access — designed and managed to their specifications. We back our business solutions with an array of professional consulting and management services for network planning, design, deployment, security and ongoing management. AT&T Telepresence SolutionSM offers an “in-person” meeting experience enabling you to collaborate with customers, suppliers and business partners on the AT&T Business Exchange, a unique intercompany collaboration feature of AT&T Telepresence Solution. This dynamic business-to-business, multipoint, meet-me bridging capability allows multiple companies in different locations to connect to one another using the reliability of AT&T VPN services. It’s the first, fully managed, multipoint, business-tobusiness telepresence application powered by the industry leading AT&T global MPLS IP-based network.

AVI-SPL www.avispl.com Tampa, FL Merged in 2008; AVI founded in 1979, SPL founded in 1992 Private

Industry Categories • Telepresence and videoconferencing managed services provider • AV integrator • AV reseller

AVI-SPL is recognized as the innovative leader in the AV industry, the result of a 2008 merger between Audio Visual Innovations (AVI) and Signal Perfection Ltd (SPL). Our core value lies in a depth of wellblended expertise, which includes a genuine passion for working with the industry’s most advanced collaboration and audiovisual technologies. Our goal is to make complex, advanced audio video communications solutions easy to use and effective for our customers. In a challenging global economy and changing industry landscape, we are firmly dedicated to meeting their unique needs. In working as a true partner, we translate our expertise into their success, tailoring a dynamic range of advanced videoconferencing, Telepresence systems and more towards their distinct initiatives.

Key Executives MARTIN SCHAFFEL

We’ve steadfastly collaborated with architects, designers and end users, leading to the completion of more than 30,000 installations worldwide in 20 countries.

Executive Chairman

AVI-SPL’s unmatched level of expertise includes a partnership with more than 700 of the industry’s top manufacturers, a wide depth of highly-skilled and certified technicians, and the reliability of comprehensive support. Through a global network of nearly 40 offices - including international locations in Mexico and Dubai - and more than 1,400 employees, AVI-SPL’s strong tradition of collaboration continues.

CHAD GILLENWATER Vice Chairman

JOHN ZETTEL

Chief Executive Officer

DON LANEVE

Chief Operating Officer

STEVE BENJAMIN

Executive Vice President

DON MASTRO

Our associations and certifications include:

Executive Vice President, Integration Sales

MICHAEL BRANDOFINO

Executive Vice President of VTC-Unified Collaboration

Key Customers • American Airlines Federal Credit Union • Cisco • City of New York • General Mills • Hilton Anaheim • IBM • Metropolitan Museum of Art • Microsoft • Raymond James • University of California -Berkeley • University of Florida • US Central Command • Vonage • Yankee Stadium

Services and support overview: • Managed conferencing services for videoconferencing and Telepresence • Complete design and installation of all AV systems • Operation center design and installation • Ongoing support services and project management • On-site personnel and supplemental staff • Complete post-sale and installation support • 24/7/365 HelpDesk support • Meeting and event support • Sales, rental and repair of all AV equipment Today, our diverse portfolio features extensive projects in the corporate, education and government sectors, including Fortune 500/Global 1000 boardrooms, military base operation centers and higher education campuses.

• • • • • • • • • • • • • • • • • • • •

Cisco Premier Certified Partner Cisco Authorized Technology Provider (ATP) in Cisco Teleresence Cisco Digital Media Suite (DMS) Partner TANDBERG Platinum Partner – Direct Polycom Platinum Certified Partner Polycom Certified Solutions Provider (CSP) AMX ACE Certified Control Installers, Programmers, Designers Crestron Certified Programmers Extron Electronics Technical Certified USGBC LEED AP/GA Accredited Employees InfoComm Diamond Level AV Solutions Provider InfoComm CTS, CTS-I and CTS-D Technicians NSCA Low Voltage System Specialist

BRIGHTCOM www.BrightCom.com Huntington Beach, California 2006 Private

Industry Categories • Telepresence Manufacturer • Video Conferencing Manufacturer

Key Executives ROBERT MCCANDLESS CEO

Key Customers • Los Angeles Police Dept • First California Bank • Vaughan Benz • Uyemura USA • Crescent Solutions • Red Hill Law Group

BrightCom designs and manufacturers fully integrated telepresence and video conferencing solutions. The company offers a wide range of options to connect people, content and data from home offices, mobile devices, desktops, conference rooms, work spaces and telepresence suites simultaneously around the world. Integrated Telepresence and Video Conferencing: BrightCom’s Visual Collaboration System is a complete enterprise class telepresence and video conferencing infrastructure that integrates video, audio and data collaboration. Unlike other solutions, BrightCom’s VCS is a single network appliance that provides businesses with meeting administration, meeting scheduling, NAT firewall traversal and a complete set of web conferencing and data sharing features. High definition video, standard definition video and audio broadcasts are integrated with realtime multimedia data collaboration including cooperative markup of documents and remote control of participant’s systems. The layout of the meeting can be displayed to accommodate single or multi screen systems that the meeting moderator can configure. Alongside the ability to share data, VCS can also display up to 16 simultaneous video speakers that can be an unlimited number of participants. BrightCom offers adjustable bandwidth for video from 56K up to 2MB for HD. The bandwidth can be adjusted in real-time to accommodate for size networks.

Fully Immersive and Smart Telepresence: BrightCom’s Lumina Telepresence is the benchmark of immersive telepresence technology, blurring the lines between real and virtual communication. Lumina Telepresence allows for life-like, instant communication empowering businesses with a fully immersive environment for natural collaboration and conversation. Ranging from personal one to one telepresence to fully customized suites, Lumina Telepresence empowers businesses with a natural setting for everyday, instant teamwork, brainstorming and decision-making.

Crystal Clear Video Conferencing: BrightCom’s ClearView Conferencing solutions can fit any size conference room or workspace to deliver the face to face connection vital for effective communication. Business to Business Communication: BrightCom’s integrated telepresence and video conferencing solutions have helped thousands of businesses across the nation including the Los Angeles Police Department, Vaughan Benz and First California Bank to reduce operational costs, diminish corporate carbon footprint and push the boundaries of communication within their industries.

BT CONFERENCING www.BTConferencing.com London, UK 1984 Public: BT Conferencing, a unit of BT Retail, part of BT Group - [LSE: BT Group, NYSE (ADS): BT]

Industry Categories • Web conferencing • Audio conferencing • Video conferencing • Streaming • Conferencing services • Conferencing equipment

Key Executives AARON MCCORMACK Chief Executive Officer

JASON CHIN Chief Information Officer

MIKE UNDERWOOD General Manager, Customer Service

JEFF PRESTEL

General Manager, BT Conferencing Americas

Key Customers • Multinational companies • Pharmaceutical companies

BT Conferencing was established over 25 years ago and has quickly grown as a leading global provider of audio, video and web collaboration services. Year on year growth has seen the company outperform the conferencing industry, and BT Conferencing is one of the largest conferencing providers globally with reach across more than 55 countries and extended access via MPLS to over 170 countries. With operations centered in the USA, Western Europe and Asia Pacific, BT Conferencing specializes in the delivery of reliable, robust and innovative conferencing solutions to some of the largest companies in the world including 80% of the Financial Times 100 and 20 of the Fortune 50 companies. BT Conferencing coordinates 40% of the investor relations calls for the Fortune 500 companies. BT Conferencing provides exchange service, telepresence managed services, and deployment services. These services include concierge services, reservation services, network operations services. BT’s world-class video network management platform is powered by “Onward”. Onward includes capabilities for automatic session launch and operator assist, tools for measuring and reporting operational status of facilities, network devices and proactive responses to faults or alarms in progress. The key to accelerating return on video conferencing investment is simplifying the introduction, use and support for end users. With tools like Onward, and our unique video adoption, training and help desk, our clients see reduced costs, increased employee productivity and improved quality of life.

• Financial companies • Higher education • K-12 • Manufacturing

Included in our offer are comprehensive tools for monitoring demand, scheduling and operational satisfaction. With a Video Operations Center in both the USA and UK, BT Conferencing launches more than 60,000 video conferencing calls per year

• Federal government • State government • Local government • Healthcare

Support for both ISDN and IP bridging are provided through BT Conferencing’s own MCU infrastructure and those hosted for customers directly. Our relationship with industry leaders such as Cisco, Polycom and Tandberg has lead to innovative services, certifications and awards. Among these, BT is certified as a Cisco Advanced Technology Partner for Cisco TelePresence globally and its TelePresence solutions are MSCP certified.

The power of Onward Consistent results from a unified services platform, regardless of the manufacturer or environment As a leading Telepresence Managed Service provider, IP networking and inter-connection provider, BT Conferencing offers a number of solutions for telepresence and real-time videoconferencing deployments including: • • • • • •

Equipment solutions Planning, Design and Implementation Maintenance & support Managed services Conference Services Management tools

BT Global Video Exchange: BT’s Global Video Exchange is an inter-connection service for real-time telepresence and videoconferencing traffic that allows enterprise, carrier, and telepresence and videoconferencing managed service providers to securely connect to their supply chain partners, vendors, and customers on disparate networks while maintaining the Quality-of-Service required for real-time telepresence and videoconferencing. BT Conferencing is vendor agnostic and supports TANDBERG now part of Cisco, Polycom and Cisco implementations today. From an MCU/Gateway Platform aspect, BT Conferencing provided managed services for industry leading products from Polycom, TANDBERG now part of Cisco, and Cisco BT Conferencing can connect over MPLS, ISDN and the public Internet.

DVE TELEPRESENCE www.DVETelepresence.com Irvine, CA 2002 Private

Industry Categories • Large Group Systems • Small Group Systems • Executive Systems • Immersive Conference Room • Personal Desktop

Key Executives STEVE H. MCNELLEY PH.D Co-Founder

JEFFREY MACHTIG

“Leader in Technology” and the “Broadest Product Portfolio” ABI Research Global Telepresence Market Report Telepresence Product of the Year Award Frost & Sullivan

DVE has been at the forefront of the conferencing business. Over the years, DVE has delivered numerous Telepresence projects to leading corporations, universities, Hollywood studios, and several Wall Street financial firms.

Co-Founder

TOM TRYBAN

V.P. Enterprise Development

Global Reach Installed in over 20 countries around the

Real telepresence hides the camera behind the image for a perfect eye level perspective and improved eye contact

globe, for numerous fortune 1000, Government, and educational institutions.

No matter the conferencing system, DVE makes the experience extraordinary!

DVE Key Distinctives • True Eye to Eye Contact • Ultimate Experience • ¬Completely Unique • Total Room Solutions • Works w/ any Codec & Camera • Flexible Conference • Infrastructure

DVE creates Real Telepresence from the following:

Vidyo Lifesize Polycom HaiVision Sony Tandberg Skype Radvision Cisco

DVE has led the industry in high definition Telepresence, combined with the best experiences possible.

True tele-immersion on this level was expected by industry analysts to be around in the year 2020, but DVE has it now fully operational and it is light years beyond legacy systems with many TV screens.

Call for a consultation today 949-347-9166

EXTRON http://www.extron.com Anaheim, CA

Company Mission: Extron Electronics, headquartered in Anaheim, California, is a leading manufacturer of professional A/V system integration products.

1983 Private

Industry Categories â&#x20AC;˘ professional A/V integration products for high tech boardroom â&#x20AC;˘ presentation/training centers lecture halls.

Key Executives ANDREW EDWARDS

Products: Extron Electronics is a leading manufacturer of professional A/V system products including A/V control systems, computer-video interfaces, switchers, matrix switchers, distribution amplifiers, video and graphics over IP encoders/decoders, SD and HD video players, audio amplifiers, speakers, twisted pair and fiber optic equipment, videowall processors, video scalers, classroom sound field systems, and high resolution cables. Configurable Control Systems: Several configurable touch panel room control systems are available including MediaLink, IP Link, and TouchLink.

President

CASEY HALL

VP North America Sales and Marketing

Computer and Video over IP Encoders, and Decoders: DVI, RGB, and HD-SDI encoders, decoders and recorders.

JEFF GIBSON VP of International Sales and Marketing

Digital Video Products: DVI, HDMI, DisplayPort, and SDI products including DAs, switchers, matrix switchers, cables, adapters, and more for integrating digital video.

Twisted Pair Products: Transmit RGB video, video, stereo audio, and RS-232 over inexpensive and readily available twisted pair cable. Fiber Optics: Enable very long distance transmission of A/V signals using fiber optic cable.

GLOWPOINT www.glowpoint.com Hillside, NJ

Glowpoint provides managed telepresence and video communications services that are accessible via its cloud-based hosted infrastructure and open architecture applications.

2000 Public (OTCCB: GLOW)

Industry Categories • Telepresence Managed Service Provider • Telepresence Community of Interest Network (CoIN) Provider

Glowpoint enables video users to effortlessly and securely call one another regardless of their video technology or network. With unlimited, “open” access to Glowpoint’s cloud-based, hosted video infrastructure and services, video calling within – and between – companies is dramatically simplified. From full-featured telepresence and video conferencing suites to desktop video, Glowpoint supports customers around the world with 24/7 managed services that allow business professionals to enjoy ‘in-thesame-room’ intimacy and cost savings.

• B2B Video Exchange Provider • Multi-point (bridging) Conferencing Service

Key Executives JOE LAEZZA President and CEO

MICHAEL HUBNER

Glowpoint’s VNOC Managed Services and B2B Exchange services are available through many of today’s leading service providers in including, Polycom, Tata Communications, and AVI-SPL. Glowpoint customers receive B2B access and comprehensive Managed Services, including: •

General Counsel, Corporate Secretary

JOHN MCGOVERN Chief Financial Officer

ANIL BALANI

Senior Vice President, Product & Strategy

JONATHAN BRUST

• •

Vice President, Marketing

•

MARTIN MONSON

•

THOMAS P. SCHROEDER

•

Vice President, Business Development

Vice President, Operations

LOU CHIORAZZI

Vice President, Engineering

SHANE BOSLOUGH

Vice President, Information Systems and Technology

Key Customers • URS Corporation • Stanley Black & Decker • WorksCarnegie Mellon • Sierra Club • Forbes.com

Partners • Polycom • AVI-SPL • Tata Communications

End-point maintenance and management that provides remote monitoring and proprietary “Daily Room Sweeps” of over 6,200 conference facilities; Detailed stewardship, usage, service and performance reporting; Proprietary-unified video calling portal for applications and support; Hosted and managed video infrastructure support; Multiple MCU bridges, gateways, gatekeepers and call routing technology; Least-cost routing of network traffic.

HAIVISION www.Haivision.com Montreal, Canada 2004 Private

Industry Categories • Telepresence network delivery equipment and HD H.264 codecs

Key Executives MIROSLAV WICHA CEO and Chairman

JOSEPH GAUCHER CTO

DAN RABINOWITZ CFO

PETER MAAG Senior Vice President

MAHMOUND AL-DACCAK

Company Mission:

Products:

Haivision Network Video is a world leader in delivering the most advanced and intelligent IP video networking technology. Haivision’s products are deployed worldwide within the foremost Fortune 100 companies, the most rigorous military and defense applications, state-of-the-art healthcare facilities for video collaboration and training, highly renowned educational institutions for IPTV, teaching, and remote learning, in the most efficient interactive broadcast applications, and within the world’s leading TelePresence suites. Haivision distributes its products through value-added resellers, system integrators, distributors, and OEMs worldwide.

FurnaceTM –A secure, easy to use, and simple-todeploy end-to-end IP video system for encoding, managing, and distributing live video to computers and set top boxes throughout facilities. MakitoTM – The most compact high performance HD H.264 encoders and decoders that deliver up to 1080p60 encoding performance in less than 70 milliseconds of latency. MakoTM – The multi-stream telepresence codec delivering full motion bi-directional HD and XGA content with the lowest latency.

Senior Vice-President, Engineering

Key Customers • British Petroleum • UCLA • Northwestern University • University of Chicago • Liberty University • St. Luc Hospital • University of Pittsburg Medical Center • CTV • Korea Telecom • The Chapel • Prestonwood Baptist Church

BarracudaTM – Available in single unit compact appliance, or within the 6-blade or 21-blade chassis designs, the Barracuda broadcasts high performance and high density H.264 video streams. InStreamTM – The “zero-footprint” player available for computers or on the Stingray set top box, provides access to live and recorded channels as well as on-demand content without anything to install, upgrade, or maintain.

HP www.hp.com Palo Alto, CA 1939 Public – NYSE:HPQ

Industry Categories • Imaging and Printing • Information Technology Services and Infrastructure • Personal Computers • Software • Visual Collaboration

Key Executives

At HP we believe technology can create new possibilities for people around the world—from high school students and soccer moms to budding entrepreneurs, government officials, and business executives. We’re the largest IT company on the planet, with 304,000 employees working in approximately 170 countries around the world. And we are able to leverage our size and scope to deliver real value in the products and services we offer. Our healthcare solutions are helping hospitals reduce errors and insurers bring down costs. Our TouchSmart products are helping individuals with autism communicate for the very first time. Our digital printing solutions are revolutionizing the publishing industry by allowing publishers to print individual books on demand. Our Visual Collaboration products are allowing companies to reduce their carbon footprint while increasing efficiency. And that’s just the beginning. Where others see challenges, we see opportunities. So we never stop exploring. We never stop at impossible. And we can’t wait to show you what we think of next.

LÉO APOTHEKER President and Chief Executive Officer

SHANE ROBISON EVP, Chief Strategy and Technology Office

ROB SCOTT

erate from a position of strength with financial flexibility to build customer relationships, capitalize on opportunities, invest for the long-term and create lasting value for our people and our shareholders. At HP, innovation is our lifeblood. We innovate to solve problems, create new, meaningful experiences for our customers, and pioneer markets and growth opportunities in today’s rapidly changing world. We’re focused on discovering opportunities to make a significant scientific or technological breakthrough that can impact not only our customers and our business, but can help fuel the economy and shape the future of technology.

VP and GM, HP Visual Collaboration

While we are working aggressively to reduce our own environmental impact, HP is also applying our size, expertise and partnerships to help customers meet their business goals by reducing their environmental footprint. HP provides a comprehensive portfolio of IT solutions— featuring hardware, software and services—that help companies of all sizes reduce costs, conserve resources and drive innovation and growth in the low-carbon economy. HP at a Glance • • • • •

Fortune 10 U.S. Fortune 26 Global $126 billion USD in revenue for FY10 304,000 employees Operates in ~ 170 countries worldwide

At HP, world class business fundamentals are the foundation for everything we do. Our goal is not simply to have the least expensive operating model, but rather the most efficient — providing the best services at the lowest cost. Once the mechanisms of the business are running properly, then we can op-

Business is built on relationships and thrives on efficiency. With HP Visual Collaboration, you get both. No unnecessary travel, hotel costs or mini bar expenses. Simply quality face-to-face communication without leaving the office. And whether your five miles away or five thousand, Visual Collaboration will reduce your carbon footprint and increase efficiency, ultimately making things better for business and the planet.

TELEPRESENCE OPTIONS I COMPANY PROFILES

Iformata.com

Dayton Ohio

November 2004

Private

Industry Categories Managed Video Services Hosted Video Services Private Labeled Video Services

Key Customers Private

ABOUT US Iformata Communications is the world’s leading innovator of ubiquitous VNOC® tools and end-to-end automation through its VNOC Symphony® platform. Iformata is also the provider of choice for global enterprise firms, equipment manufacturers, and toptier carriers for cloud based managed service offerings. With a customer base touching every continent, Iformata’s wide range of managed service options give customers an unparalleled range of service models to support their ever changing video management needs. With U.S. based offices in Ohio and Virginia and international offices in Mumbai and Bangalore, India along with Stavanger, Norway, Iformata is the industry’s longest-serving provider of managed services and video network operations. Through international peering relationships with major providers and other VNOC suppliers, Iformata’s Telepresence Exchange® is a leading video communications network connecting global Fortune 500 firms within a highly managed architecture. Iformata’s VNOC Symphony® platform consists of customer facing tools, VNOC facing tools, and backoffice systems. Collectively these systems work together as a multitenant platform providing immediate and automated services for desktop, group, and immersive telepresence systems. Complex call flow logic may be modified at any time and applied to individual systems or groups of systems based on administrator changes to a rules engine. The VNOC Symphony platform removes human involvement in video meeting choreography and call management. With more than 450 patent claims across multiple patents, the product portfolio and platform performs every aspect of managing an enterprises fleet of video systems, including call setup, intelligent framing, automated monitoring, event correlation, and call tear down – even for disparate immersive telepresence systems. Today people use many diverse tools to manage their schedules: Outlook, Lotus, PDAs, etc. These tools provide a simple window into the Symphony platform, making it immediate and easy to use today’s familiar technology to launch impromptu or scheduled audio and video meetings, including Microsoft Outlook, Lotus Notes, Apple’s iPhone and iPod, web interfaces, Google’s Android, Apple’s iPad, IVR interfaces and others. For example, consider the user that schedules a meeting using Microsoft Outlook; based on the start time, VNOC Symphony selects the optimal video bridge, dials each endpoint, adds an audio dial-in if applicable, framing each endpoint. Next, another user

may attend the same conference, and if permissions allow, remove a city and add two more – while each site reframes seamlessly. With no VNOC operators involved, all of these requests are driven by users employing their tool of choice, allowing back-office systems to manage the complex operations needed to seamlessly reflect changing user requirements. The VNOC Symphony platform is the world’s leading enterprise management system for video and telepresence deployments. VNOC Symphony — Corporate Video Logisitics Simplified. Iformata’s Video Network Operations Center, or VNOC — provides organizations with a wide range of managed service support models. Iformata’s VNOC’s are the nexus where the industry’s most experienced technicians leverage the most advanced technologies. Our VNOC services provide complete solutions encompassing Conference Scheduling and Management, Remote Monitoring, Fault Management and Case Management, Monthly Reporting, and other Optional VNOC services. Iformata’s VNOC team is available to client organizations on a worldwide basis, 24 hours a day, 7 days a week, 365 days per year. With an Iformata managed service you can utilize our state of the art VNOC Symphony® platform – the world’s leading enterprise management system for video and telepresence deployments. Iformata’s VNOC Symphony Enterprise SP (Service Provider) packages the functionality of its cloud based VNOC Symphony platform, which consists of customer facing tools, VNOC facing tools and back-office systems, with all of the capabilities of a VNOC into a single system. The result is a VNOC in a Box® – a VNOC Symphony solution. Service providers and enterprises can now utilize the VNOC Symphony Enterprise SP solution to automate the management of telepresence and video endpoints. The processes and technologies necessary to manage a video infrastructure, can be costly and cumbersome, causing you to focus on areas outside of your core competency. As the longest-standing telepresence managed services provider, we've had ample time to learn what works, how it works, and what works best. At Iformata, telepresence and video conferencing is not only what we do, but all we do. Iformata — redefining VNOC services.

For more information, please visit www.iformata.com or call +1.937.832.6957.

LIFESIZE COMMUNICATIONS, A DIVISION OF LOGITECH www.lifesize.com Austin, TX

The Logitech/LifeSize Promise: To bring HD video communications to anyone, anywhere. Where there is audio, there should be video.

2003 Public

Industry Categories

Leadership & Background • • • •

• HD video conferencing endpoints • Management and control • Security, NAT/firewall traversal • Video infrastructure • HD streaming, recording and auto-publishing solution

Key Executives CRAIG MALLOY Chief Executive Officer and Co-Founder

CASEY KING

•

Delivered the world’s first HD video product Over 100 patent and pending applications 40K units shipped to 10,000+ customers in 80 countries Offices in Austin, TX, and regionally throughout the Americas, EMEA and APAC Acquired by Logitech in November 2009

Partners • Extensive global partner network • Sales channel includes VOIP and data VARs, system integrators, audiovisual and conferencing experts, strategic OEMs and carrier partners • LifeSize Global Deployment Program (GDP) enables enterprise-wide, multi-national video deployments • Logitech/LifeSize, alongside global communications leaders, have founded the Unified Communications Interoperability Forum (UCIF)

Chief Technology Officer

BILL PAAPE

CHIEF FINANCIAL OFFICER

COLIN BUECHLER Senior VP Sales and Marketing

MATT COLLIER

Senior VP of Corporate Development

Key Customers

Customers • Large enterprise (energy, entertainment, financial services, healthcare, media, utilities) • Mid-market enterprise (corporate recruiting, high-tech, legal, manufacturing, professional services) • Education (primary, secondary and higher education) • Public sector (federal, state and local government)

• NASA • Activision • National Geographic • LACCD (Los Angeles Community College District) • Seattle Science Foundation

LifeSize® Room 220 delivers the highest quality on the market today -- 720p60 and 1080p30 resolutions.

Key Components of the LifeSize Visual Experience Highest quality of experience video endpoints • LifeSize® Desktop™ • LifeSize® Passport™ • LGExecutive, powered by LifeSize® • LifeSize® Express™ series • LifeSize® Team™ series • LifeSize® Room™ series • LifeSize® Conference™ series Solutions for security, flexibility, scalability and control • LifeSize® Control™ management solution • LifeSize® Video Center HD streaming, recording and auto-publishing appliance • Video infrastructure products • Security, NAT/Firewall traversal solutions From the desktop PC, to the meeting room to the telepresence suite, LifeSize products allow businesses to work in a world where distance

MAGOR COMMUNICATIONS www.magorcorp.com Ottawa, Ontario, Canada Spring 2007 Private

Industry Categories • Small Group Systems • Group Systems • Executive Systems

Key Executives MIKE PASCOE

With a goal of improving the way we work without changing how we work and of extending the power of high definition (HD) video conferencing and visual collaboration beyond the board room and executive suite, Magor developed the HDWorkPlace family of Magor TeleCollaboration solutions.

President and CEO

DAN RUSHELEAU EVP Product Development

CHRIS CHARLEBOIS CFO

RICK MISKIMAN VP Sales and Business Development

Designed to dramatically improve the effectiveness of video-based meetings, Magor’s HDWorkPlace solutions seamlessly integrate advanced collaboration capabilities into a 1080p video conferencing experience that can be securely delivered over best effort IP network connections like the Internet, without overburdening the network or increasing IT costs.

KEN DAVISON VP Marketing

Key Customers • Mitel OEMs the Magor TeleCollaboration HDWorkPlace family Select Retailers include: • Scalar Decisions (Canada) • DRV Group (UK) • Saudi Delta Company (Kingdom of Saudi Arabia)

Visual Collaboration: Recognizing that some of the most important assets an enterprise has are the files, applications and toolkits that reside on each individual’s desktop, Magor uniquely and elegantly brings these assets into each TeleCollaboration session. Unlike legacy video conferencing systems that treat collaboration as an add on, Magor TeleCollaboration systems supply the entire collaborative experience – delivering immersive voice, high definition video and comprehensive desktop sharing in a single, easy to use system. With instant drag-and-drop sharing of computer desktops (any mix of PC, Mac, Linux, UNIX or Solaris systems) through an intuitive graphical user interface (GUI), Magor’s visual collaboration capabilities allow permitted participants to see, control and edit shared files and documents in real time. So, instead of “talk now, do later”, users conduct working visual collaboration sessions that allow them to make decisions, get work done and produce results more quickly. Peer-to-Peer Communications Architecture: Instead of an MCU-centric design, where all endpoint media streams are mixed and rebroadcast and each participant’s visual experience is dictated by the MCU, Magor’s flexible peer-to-peer communication architecture allows each Magor endpoint to operate independently of the others. This means that users can tailor their visual experience to their own needs

– choosing exactly what they see and how they see it, moving and resizing their own video and collaboration windows in real time and panning and zooming images to suit their own needs and preferences. Also, new participants to a Magor TeleCollaboration session can be added spontaneously and participants can drop out, with no effect on the experience of the other participants. The peer-to-peer approach also delivers the low latency required by HD video communications sessions. Advanced Scalable Video (SVC++): Recognizing that legacy video conferencing and telepresence systems don’t adequately address the impact that high definition video can have on networks, Magor applied its IP networking heritage and video encoding expertise to break existing video conferencing paradigms. The result is a truly immersive high definition visual collaboration system that acts like a good network citizen and doesn’t require complex, dedicated engineered networks. Magor introduces flexible video compression processes that can adapt in real-time to varying network conditions and end-user behavior. By extending basic scalability principles with innovative video segmentation and network adaptation processes that optimize the key areas of the picture and the required network resources, Magor TeleCollaboration protects the network from the potential negative impacts of video and overcomes the challenges of delivering 1080p video over best effort network connections such as the Internet. Magor’s approach to traffic conditioning, including the use of hierarchical weighted scheduling and aggregate traffic shaping at each endpoint assures a smoother bandwidth consumption profile, making Magor TeleCollaboration on IP networks a more predictable application. Interoperability: Magor has validated interoperability with legacy video conferencing and telepresence systems from all the major players in the market.

MASERGY www.masergy.com Plano, TX October 2000

Industry Categories • Network Services • TelePresence and Videoconferencing Exchange Services

Key Executives ROYCE HOLLAND Executive Chairman

CHRIS MACFARLAND CEO

ROB BODNAR Executive VP and CFO

TIM NARAMORE CTO

JOHN DUMBLETON

MASERGY provides managed, secure virtualized network services to enterprises that have complex needs across multiple locations. Our integrated network and software solutions enable our customers to seamlessly deploy TelePresence, high definition video or desktop video applications on a global basis. Built from the ground up by networking and telecom veterans with a vision and passion for improving enterprise network service and offerings, MASERGY’s pure IP/MPLS network delivers a superior experience with guaranteed performance, reach and scalability. Superior-Quality Global Video Networks MASERGY provides premium grade IP bandwidth specifically engineered to deliver consistent superior-quality video at all times and under all network conditions. This global video network delivers quality of service (QoS) bandwidth ideally suited for plug and play deployment of high definition video and Telepresence, while enabling simple call set-up and stable network connections. Businesses can easily converge data and voice traffic on the same video network connection for significant cost savings and simplified network management.

MASERGY’S KEY DIFERENTIATORS Global Delivery • • • • •

Pure IP/MPLS network Secure inter- and intra-corporate connectivity Multiple virtual connections on a single circuit Six levels of QoS always available Industry-leading global SLA

SVP Business Development

SCOTT STRICKLIN SVP Sales

Key Customers • Brocade • Cabela’s

The Customer Experience Enterprise networking requires immediate support, day or night. When there is a service issue, the problem can’t wait until the next business day. MASERGY provides a single point of contact for a customer’s total service installation, regardless of how many states, countries or continents are involved. Supporting this global service delivery is a team of en-

Visibility & Control • • • • •

SaaS-based network management Real-time dynamic bandwidth allocation Award-winning intuitive customer portal Cloud-based traffic monitoring tool No capital or maintenance expenses

Customer Experience

• Dolby Labs

• •

• Grace • Hallmark Channel

•

• Invesco

• •

• Orrick

gineers who constantly monitor all network traffic and detect any disruption in service quality. All of this customer care is standard with every MASERGY circuit.

Operates as an extension of your IT staff All customer support calls answered by tier one engineers Single point of contact for global installation and activation Proactive notification of service issues Simple and accurate invoices

PROVIDEA www.provideaconferencing.com Camarillo, CA 1999 Privately Held

Industry Categories • TelePresence • A/V Integration • Managed & Professional Services • Cisco ATP Certified • Polycom Platinum Reseller • LifeSize Platinum Reseller

Key Executives TODD LUTTINGER CEO/President

JILL PRICE EVP Sales & Marketing

Headquartered in Camarillo, CA with East Coast operations in Boston, MA and offices nationwide, Providea Conferencing offers a full suite of TelePresence and high-definition video conferencing solutions along with comprehensive system and network design consultation and world-class 24/7 Real-Time support. Founded in 1999 by veterans from the video conferencing and network carrier markets, the Providea team boasts years of experience in conferencing technologies, professional services, audiovisual design/build, multi-point bridging, network configuration and the best practices for successful deployment and utilization of these solutions. We can custom-design our offerings according to each organizations application requirements and budget. We represent only best-in-breed manufacturers and carriers including: Cisco, Polycom, LifeSize, Vidyo, AT&T, and Masergy. With Providea Conferencing you can count on innovative products, bundles, and services that significantly reduce your video-related costs and help you better leverage the latest TelePresence and high-definition video conferencing solutions.

WILLIAM BENOIT EVP & Co-Founder

JOHN PRICE EVP & Co-Founder

STEVE COGLIANO

Leading organizations within financial, legal, technology, healthcare, entertainment, and education and government sectors rely on Providea Conferencing.

EVP & Co-Founder

Key Customers • Ropes & Gray • Gibson Dunn • First Republic Bank • John Hancock • DreamWorks • Memorial Sloan Kettering • EMC • VM Ware • Lockheed Martin

Corporate Headquarters Providea Conferencing 1297 Flynn Road, Suite 100 Camarillo, CA 93012 (877) 477-6843 or (805) 384-9995

Professional Services At Providea Conferencing, we know that successful multipoint meetings depend on the clarity, immediacy and integrity of the video conferencing service. The connections must be secure and uninterrupted, the images and audio presented in lifelike definition and tone and the service available at a moment’s notice. That’s why we design and deliver service solutions that meet our customers’ needs, exceed their expectations and produce consistently successful video conferencing results. Providea delivers its B2B video conferencing solutions to a host of top companies and organizations that are looking for ways to communicate more effectively with their clients, partners and customers throughout the world. Professional services from Providea can help your organization to: • Ease the burden of managing video • Improve operational efficiency • Maximize current investments • Solve complex IP connectivity issues • Improve your overall video experience • Preserve capital dollars

RADVISION www.radvision.com Tel Aviv, Israel 1992 Public (NASDAQ: RVSN)

Industry Categories

RADVISION’s SCOPIA Solution Since 1992, RADVISION has been an innovator providing products and technologies for unified visual communications over IP, 3G and emerging nextgeneration networks. RADVISION’s latest innovations, including high performance room systems, unmatched telepresence and desktop communications, and mobile conferencing solutions are key examples of RADVISION’s transformation from an infrastructure provider to delivering a full portfolio of video conferencing solutions.

• HD Video Conferencing Systems • Desktop Video Conferencing • Mobile Conferencing • MCUs, Gateways, Firewall Traversal • Conference Management Applications • Unified Communications Integration

Key Executives BOAZ RAVIV Chief Executive Officer

RADVISION’s SCOPIA product portfolio provides comprehensive and powerful visual communications solutions that allow advanced video, voice and data conferencing. The SCOPIA product offering includes network infrastructure solutions for multipoint conferencing, network connectivity and firewall traversal; endpoint solutions for board rooms, conference rooms, desktop and personal video conferencing and management software for scheduling, device and bandwidth management and directory services.

ADI SFADIA Chief Financial Officer

ROBERTO GIAMAGLI AVISHAI SHARLIN General Manager, Technology Business Unit

• Large Enterprise • Small & Medium Business • Service Providers

• Healthcare • Manufacturing • National Government • State and Local Government • Defense

Touch screen control via the Apple® iPad™: SCOPIA Control provides a revolutionary Apple iPad application for control of SCOPIA XT1000 room systems. Executive desktop video conferencing system: The SCOPIA VC240 desktop video conferencing system integrates advanced video conferencing into a Samsung 24-inch LCD monitor.

Revolutionary advanced data collaboration: SCOPIA advanced data collaboration combines the interoperability of H.239 with access on the Apple iPad and iPhone® and also provides the ability to review previously shared data.

Key Customers

• Financial

Market leading price-performance room systems: SCOPIA XT1000 video conferencing room systems offer the perfect blend of value and a high quality, high-end HD experience.

Desktop software client with easy deployment model: The SCOPIA Desktop software client provides video conferencing capabilities on the Mac platform in addition to the PC.

General Manager, Video Business Unit

• Education

RADVISION’s SCOPIA Solution Benefits

The SCOPIA product portfolio is a powerful combination of hardware and software products that is fully standards-based and supports the highest resolutions available in today’s video conferencing solutions. Interoperability and interconnectivity is provided between any video-enabled device, such as a telepresence system, a conference room or a desktop video conferencing system, and with other telephony and video conferencing systems. SCOPIA solutions are used by institutions, enterprises, and service providers to create high quality, easy-to-use video, voice and data collaboration environments, regardless of the communication network – IP, SIP, 3G, H.323, ISDN or next generation IMS. RADVISION’s complete SCOPIA solution includes all the components necessary to provide a total video, voice and data collaboration application.

Mobile device support: SCOPIA Mobile extends conferencing and control to mobile devices. Connectivity: SCOPIA solutions connect any standards-based device including telepresence. Simplicity: SCOPIA solutions are focused on ease-ofuse and simple deployment. Distributed architecture: Every component of the SCOPIA solution has been designed for deployment in a distributed IP network. Unified Communications (UC): Integration is available with the leading UC applications from AlcatelLucent, IBM Lotus and Microsoft. Scalable Video Coding (SVC): With SVC, the SCOPIA solution enables full interoperability with existing devices while enjoying all the benefits of very high network error resiliency.

TATA COMMUNICATIONS www.tatacommunications.com Mumbai, India 2004 Public

Industry Categories

Company Mission: Tata Communications is a leading global provider of IP, Telepresence and wholesale communications services. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. Tata Communications Network:

• Network services • Hosting • Data centers • Security • Telepresence Managed Services • Publicly Available Telepresence

Key Executives SRINATH NARASIMHAN Managing Director and CEO

VINOD KUMAR President and COO

The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and collocation space worldwide. Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in operators in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited), Nepal (United Telecom Limited), and subject to approval by the Chinese government, China (China Enterprise Communications).

MICHEL GUYOT President Global Voice Solutions

DAVID WIRT

SVP Global Managed Services

PETER QUINLAN

Vice President, Telepresence Services

Key Partners •

American Express Corp Travel

•

Carlson Wagonlit

•

Sabre GetThere

•

Travelforce

•

Advantage Business Travel

•

Whygo Videoconferencing

•

Eyenetwork Videoconference Services

Tata Communications Telepresence Services: Tata announced the launch of its Telepresence service on July 1, 2008, which encompassed both Public Room services and Private Telepresence Managed Services. Prior to launch, the Private Managed Service had been tested through its own implementation of Cisco TelePresence in support of its global communications business, and its peer companies in The Tata Group operating in various geographies.

The Telepresence Managed Service includes: predeployment support; network design; site surveys; resale; installation; configuration and support of Cisco TelePresence equipment; centralized shared infrastructure such as CTMS, CUCM, CTM; scheduling servers that are owned, operated and managed by Tata; network engineering and bandwidth. The Telepresence Concierge Service enables: service monitoring; meeting management; help desk professionals who act as the service’s single-point of contact; real-time troubleshooting; reservation and directory operations. Inter-company services are available to enable Telepresence sessions between Tata customers and other companies with Cisco TelePresence equipment through three exchanges deployed in India, the US and the UK. The Inter-Company Exchange architecture was first demonstrated at Cisco Live 2009 where Tata and two other carrier Managed Service providers connected the San Francisco Cisco Live site to five locations in the US and the UK. Tata has since signed Interconnection agreements with BT and Telefonica, with more agreements in the works. here are currently 30 Public Rooms live globally, with another 10 by March 2011; the footprint will only continue to expand.

TELEPRESENCE TECH www.TelePresenceTech.com Plano, Texas 2004 Private

Industry Categories • Corporate communications • Education • Banking • Consulting services • Government services • Retail 3D displays

TelePresence Tech is the only company in the world to deliver a direct view of displayed telepresence participants with aligned eye contact. All telepresence systems with a camera above the monitor have misaligned eye contact. Since our patented technology is not a teleprompter format with a reflected display, we have a superior image quality with high brightness and color saturation.

TelePresence Tech systems have been installed in 25 countries around the world. Our systems are used every day for business communication, consulting services, higher education and government applications.

Key Executives DUFFIE WHITE CEO

TelePresence Tech products range from 22” Eye Contact systems to 140” 3D TelePresence Room solutions.

MIKE POWELL Partner

PHIL SPEICHER CFO

JONATHAN VARRASSI Director of Operations

COREY SMITH

Director of Technology

KEN ST. PIERRE

Director of Engineering

TelePresence Tech is located in a 200,000 sq. ft. facility shared with its manufacturing partner, Regal Research. With a staff of 200 seasoned professionals we can manage both small custom design projects and high volume production.

TelePresence Tech undertakes custom projects that meet the specific requirements of customers. Our in house design team can respond quickly and effectively to meet demanding schedules and complex system solutions.

Our world class manufacturing capabilities include CAD engineering, laser cutting, CNC machining and full integration services.

TELIRIS TELEPRESENCE www.teliris.com New York, NY and London UK 1999 Private

Industry Categories

Teliris Telepresence Portfolio Teliris develops and implements the world’s most innovative fully managed telepresence and collaboration solutions, realistically replicating the human dynamics of an in-person meeting experience. Through its 6G platform, Teliris radically simplifies the acquisition, deployment and operating costs of telepresence with market-leading 99%+ availability guarantee and interoperability with all telepresence, traditional VC and UC solutions. Teliris’ broad immersive telepresence portfolio includes:

• Telepresence Managed Service Provider • Telepresence Hardware Manufacturer • Telepresence Network Provider

Key Executives NEIL HOBBS Position: CEO

STEVE GAGE Position: EVP, Co-founder, CTO

JOHN INGLIS

Position: EVP - Sales and Marketing

RICK GLICKMAN Position: EVP and CFO

Key Customers • Sony Ericson • Xchanging • Lazard • UBS • NYSE Euronext • GlaxoSmithKline • Pearson PLC • Fidelity • Tate & Lyle • Merck • The Royal Bank of Scotland

Teliris VirtuaLive™ Telepresence • Most natural, true-to-life experience, with utmost flexibility across variety of meeting scenarios • Only telepresence solution with up to 6 displays, 2 to 28 participants • Most accurate eye contact • Facilities package option for same look & feel across all rooms Teliris Express Telepresence™ • Most cost-effective, flexible telepresence solution available with 1 to 3 displays • Fits existing conference rooms with no room build-out for quick deployment Teliris 3D Telepresence™ • Offers new level of realism for demanding visual collaboration needs with 1 to 3 displays • Delivers immersive depth & dimension, perspective view, supports 3D, 2D modes Personal Telepresence™ • Life-size, natural & reliable experience with single 40 “ display for private offices at low cost Teliris Home Telepresence™ • Life-size, natural & reliable experience for the home, using any compatible display & simple broadband connection Teliris NanoEX Telepresence™ • Fluid panoramic, natural desktop experience • Unique curved display wraps single users seamlessly into group meetings Teliris Nano Telepresence™ • Most natural, reliable one-to-one desktop experience for smaller offices, individual users • Standalone 22” dedicated telepresence appliance Teliris Custom Telepresence™ • Only custom telepresence solution with infinite design, functional, technological possiblities for telepresence beyond the boardroom, anywhere in the world

Company Overview Teliris defines an affective telepresence experience as seen through the ‘eyes’ of a broad continuum of large rooms to smaller-scale solutions, each with a different and equally immersive view that... ...delivers a wide range of immersive solutions that make people FEEL as if in the same room / Immersive Telepresence ...integrates cutting-edge collaboration tools that allow people to ACT as if in the same room / Immersive Collaboration ...offers realistic interoperability for telepresence, videoconferencing or unified communications (UC) systems, creating the most natural experience possible across all solutions / Pure Interoperability ...ties together any system into the premier telepresence exchange for flexible, secure, high quality intra- and inter-company connectivity / Global Exchange ...wraps on-going support across all solutions for maximum reliability & availability / End-to-End Managed Services ...extends telepresence and collaboration affordably to far-reaching locations anywhere in the world / All Teliris. Affective Telepresence.

TELX www.telx.com New York City, NY 2000 Private

Industry Categories • Telepresence Interconnection Specialist • Telepresence Data Center Facilities Provider

Telx is a carrier-neutral and cloud-neutral data center and interconnection provider that runs 15 facilities in North America providing equipment colocation and interconnection facilities to provide direct connections between diverse public and private global networks. Over 800 leading telecommunications carriers, ISP’s, content providers, cloud providers and enterprises connect at various Telx facilities in New York City, Atlanta, Chicago, Clifton, NJ, Dallas, Los Angeles, San Francisco, Santa Clara, Miami, Phoenix, Charlotte, and Weehawken, NJ. The company can serve customers’ international needs through its global alliance with Tata Communications. Telx Video Exchange- Telx’s Business to Business Video Exchange is an interconnection service for real-time telepresence and videoconferencing traffic that allows enterprise, carrier, and telepresence and videoconferencing managed service providers to securely connect to their joint venture partners, vendors, and customers on disparate networks while maintaining the Quality-of-Service required for real-time telepresence and videoconferencing.

Key Executives ERIC SHEPCARO CEO

CHRIS DOWNIE President and CFO

J. TODD RAYMOND Senior Vice President

The Telx Video Exchange Platform a way to solve video related problems including:

BILL KOLMAN Executive Vice president of Sales

•

MICHAEL TERLIZZI

Executive Vice President of Operations

• • •

Key Customers

• ➤ Enterprise in Chicago

IPV Insight Platform

Lawyers in New York

Bridges ➚ ➚ ➚

➚

Video Connectivity Platform

➚ ➚ ➚

• ➚ ➚ ➚

Carrier #2 MPLS Network

➚

Carrier #1 MPLS Network

•

Tandberg Video Equipment

Cisco Video Equipment ➚ ➚ ➚

➚

Telx Enterprise Video Exchange

The World's Leading Telecom Specialists for Video Conferencing

Creating extranets that enable traffic to get securely from one network to another. Enables protocol translation: SIP, H.323, H.320 thru hosted bridges Does standards-based addressing, security and quality of service transliteration Provides a simple to read dashboard and easy to run diagnostic A secure space for colocation of video equipment including gateways, bridges, gatekeepers and other video equipment. Interconnection to and between service providers in a secure carrier rich environment with QoS priority preservation end to end. Access to 24x7 personal to troubleshoot and resolve problems.

Telx Services As a leading data center and interconnection provider, Telx offers a number of solutions for telepresence and real-time videoconferencing deployments: Colocation Space- Telx offers carriers, managed service providers, and enterprise customers a unique collocation proposition: Secure, cost effective and flexible colocation with the added ability to rapidly and cost-effectively provision connectivity with the more than 800 carriers, content providers, cloud providers and enterprises that meet in Telx’s carrierclass collocation and interconnection facilities. Interconnection: Telx supports both buyers and sellers of network services. Telx provides the greatest number of global opportunities to terminate telepresence, videoconferencing, and voice traffic, deliver your content, or access public IP networks. Telx interconnects a variety of enterprise and telecom companies ranging from telepresence and videoconferencing end-users requiring interconnection with partners with true QoS and MPLS tag transliteration, to the leading global Tier 1 service providers that are buying and selling on a wholesale level. Interconnection can be done physically in Interconnection Centers or logically thru the Telx Virtual Xchange and the new Telx Ethernet Exchange .platform.

VERIZON BUSINESS www.VerizonBusiness.com New York City, NY

Verizon Business is a global communications and IT solutions partner to business and government. As part of Verizon--a top Fortune 17 company with more than $97 billion in annual revenue--Verizon Business serves 96 percent of the Fortune 1000. Verizon Business caters to large business and government agencies delivering complete communications, IT, security and network solutions around the world. Verizon reached its premier status by combining its expertise, global reach and solutions with the right technologies to deliver what customers need.

The Verizon Global Network Svalbard

Network Leadership Greenland Sea

Greenland Sea

GREENLAND

ARCTIC OCEAN

Baffin Bay

Beaufort Sea

ARCTIC OCEAN

Baffin Bay

Beaufort Sea

Chukchi Sea

Jan Mayen Island

Barents Sea

Chukchi Sea

Alaska

• Telepresence and video exchange provider

Key Executives FRANCIS SHAMMO President and CEO

ROBERT TOOHEY

Senior Vice President, Global Customer Care and Services

MICHAEL MARCELLIN Vice President Global Product Marketing

Key Customers

IS-9

-806

IS-9

NSS

-7

IS-1

• #1: Most Connected Public Internet Backbone Network from 1999 – 2008 TeleGeography* • Listed in Leaders Quadrant of Gartner’s Magic Quadrant** for: • Global Network Service Providers 2008 • Pan-European Network Service Providers 2008 • Asia Pacific Network Service Providers 2009

Sydney Canberra

Melbourne

Southern

Cross Tasman-2

Auckland

Tasman Sea

NEW ZEALAND

Wellington

NSS

RES

S-A

SAT-3/WASC

C-6

TEL

Pretoria

URUGUAY Montevideo

Verizon Business’s mesh network provides seven-way diverse paths across the Atlantic and Pacific, offering automatic restoration of service at a 10-gigabit level and industry-leading rates of availability exceeding 99.999 percent.

•

• Private

• •

EAC-C2C EAC-C2C

APCN-2

Europe-Asi

FLAG

ntra Asia EAC-C

BRUNEI Bandar Seri Begawan

Kuala Lumpur

MALAYSIA MIC-1

Jakarta

JCS

APS

TAR

AT-2

V PAPUA NEW GUINEA

INDONESIA Dili EAST TIMOR

SOLOMON ISLANDS Honaira

Port Moresby

Arafura Sea

INDIAN OCEAN

VAN NEW CALEDONIA

AUSTRALIA

Maputo

Noum

ana-1

Brisbane

Maseru

Gondw

Cross

SOUTH AFRICA

Perth Sydney

Cape Town Canberra

SAFE

ARGENTINA

Melbourne

Tasman Sea

** The Magic Quadrants are copyrighted 2008 and 2009 by Gartner, Inc. and are reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The Network You Trust Plus IT, Security and Communications Solutions, and Professional Services — Delivered how and when you need them • SLAs for packet delivery of 99.5 percent or greater for regional round trips within Europe and North America, and transatlantic round trips between London and New York • A ULH network that will extend 80,467 kilometers (50,000 miles) • OC-192 lines that allow data transfer up to 10Gbps • TDM/Ethernet connections up to 40Gbps • A patent-pending IMPACT Rapid Fault Isolation service that helps to improve customer network performance and speed fault resolution • Five major global Network Operations Centers in the U.S., Europe and Asia-Pacific • Application Aware Networking (AAN) helping customers improve the performance of their Private IP network and associated business applications

IT Solutions

Security Solutions

Communications Solutions

Networking

Application Management Application Acceleration Backup and Restore Content Distribution Data Center Collocation Hosted Infrastructure IT Service Desk Messaging CaaS Managed Hosting

Business Continuity/Disaster Recovery Data Protection Forensics Investigations Governance Risk and Compliance Identity and Access Management Managed Security Services Network and Application Security Risk Assessments Vulnerability Management

Conferencing Contact Centers Digital Media Local Service Long Distance Managed Mobility Unified Communications VoIP Web Centers Wireless

Access Data Center Connectivity Managed Network Private Networking Public Networking

www.verizonbusiness.com

Scheduling: The service offers a range of options for session scheduling including an automated portal and a telephone reservation service. Reporting: Routine reports on utilization, billing and service faults are readily available for customers and sales team review. Remote monitoring: Verizon Business is particularly skilled at remotely monitoring the private IP network and can also monitor the operational status of relevant CPE. They offer an integrated NOC capability where networkbased trouble tickets initiated by the VNOC are forwarded to the private IP NOC for resolution. Security: By design, all endpoints are supported on the Verizon Business private IP network uniquely assigned to the supported customer. Verizon Business then provides standardized physical and IP-layer practices, including firewall services for privacy and traffic isolation and SBCs for SIP and H.323-specific firewall traversal. Exchange: Verizon Business offers an intercompany service capability. Interoperability: Although initially available only for Cisco TelePresence customers, Verizon Business plans to aggressively expand to address the service management needs of customers using Polycom, TANDBERG or other standards-based vendors.

Southe Endeavo Telstra

LESOTHO

Typical services include: •

MICRONES

MAURITIUS

REUNION

• Best in Business European Carrier Ethernet Service Provider of the Year Award 2008 The Metro Ethernet Forum • A Leader for European WAN Services Q2 2008 Forrester Wave

• Investment in 80+ undersea cable systems globally, including Trans-Pacific Express (TPE), Japan-U.S., China-U.S., Southern Cross (U.S., New Zealand and Australia), SEA-ME-WE 3, SEA-ME-WE 4, APCN2, and Americas 2 • Global Mesh with 14 transoceanic routes • Industry leading SLAs for Managed Network and VoIP Services • Private IP service in more than 120 countries/territories • Layer 3 MPLS IP VPN service with support for six classes of service (with four additional sub-classes) and customer management toolkits • An award-winning customer support site – the Verizon Enterprise Center (VEC) • Service Level Agreements (SLAs) guarantee latency will not exceed: • 45ms for regional round trips within North America • 30ms for regional round trips within Europe • 90ms for transatlantic round trips between London and New York

PALAU

Coral Sea Antananarivo

MADAGASCAR

* Based on 2008 TeleGeography Global Internet Geography Study of Autonomous System connections.

Global Mesh Network

TPC 5

GUAM

PHILIPPINES

Matrix Cable System

SAT

MOZAMBIQUE

Johannesburg Mbabane SWAZILAND

Bloemfontein

Buenos Aires

APCN

STA

2/SE

MALAWI

Atlanti

GlobeN s-2

Asunción

Santiago

MALAYSIA Dumai-Melaka Cable System

Singapore

Japan-U.S.

Asia

Guam-Philippin

SEYCHELLES

COMOROS

Lilongwe

Harare

SAC/LA

SAm-1

IS-9 IS-9 IS-9 703 04 02 06

M-2

Dar es Salaam

TANZANIA Moroni

GlobeN

SAFE

Batam-Rengit

EXP

RES

S-A

Dodoma

u Dhiraag

Boia

EXP

Nairobi

Kigali

BURUNDI

Lusaka

ZIMBABWE

How the World Evaluates Our Network

Cross

Bujumbura

ZAMBIA

BOTSWANA

China-U.S.

Loop

Manila

Gaborone

s-2

Southe Endeavo Telstra

Europe-Asia

MALDIVES

KENYA

Kampala

RWANDA

DEM. REP. OF CONGO Kinshasa

NAMIBIA Windhoek

São Paulo

Phnom Penh

SEA-ME-WE-4

FLAG SEA-ME-WE-3 WARF

Mogadishu

UGANDA CONGO

Luanda

Rio de Janeiro

Colombo

Bangui

Yaounde

Libreville

GABON

0-02

ANGOLA

PARAGUAY

CAMBODIA

i2icn Tata TGN - Tata Indicom

SRI LANKA Lanka Bell

VIETNAM

Tata SeaMeWe-3 TGN–I

FLAG Europe-Asia Tata TGN-Western Europe SEA-ME-WE-3

Europe–India Gateway

IS-9

Brazzaville

BOLIVIA Sucre

THAILAND Bangkok

Bharat Lanka Cable System

SOMALIA

Rangoon

EAC-C2C

WASC SAT-3/

NSS

Brasilia

La Paz

CHILE

PAC PC-1

Asia

Tata TGN–Intra

Gondw

Djibouti

Malabo EQUATORIAL GUINEA SÃO TOMÉ & PRÍNCIPE

IS-7 IS-7 07 05

Lima

China-U.S. Japan-U.S.

FLAG/R

APCN

Vientiane

Chennai

ETHIOPIA

CENTRAL AFRICAN REPUBLIC

CAMEROON

BRAZIL

PERU

Network Leadership

Verizon Business has established a new class of video conferencing and telepresence managed service called the Verizon Business Immersive Video Exchange (VIVE). VIVE is the first ‘carrier-grade’ video managed service offering superior global reliability in operations with redundant infrastructure including redundant VNOCs in Chicago IL and Hong Kong China.

s-2

Atlanti

Cross Southern

Souther Telstra n Cross Endeavo

Samoa Cross – Hawaii

APCN2

CFX-1

Europe-Asi

FLAG

ana-1

Brisbane

Cape Town

Verizon Business is a leading global carrier and business communications service provider that operates extensive private IP services, submarine cables spanning some 526,000 miles across the planet and satellite services with over 200 downlink stations. The company operates 705 Private IP Edge switches in 163 major markets around the world. Verizon Business is also a leading reseller of enterprise CPE from 15 leading brands including Cisco/Tandberg and Polycom.

LIBERIA

Cayenne

DJIBOUTI

Addis Abbaba

Abuja

FRENCH GUIANA

IS-8

ECUADOR

8 (IA-

SUDAN

NIGERIA

Porto Novo

Quito

G-2

Atlanti

SAT-3/WASC

C-4

SAC/LA

Atlanti

GlobeN s-2

AM 5

AUSTRALIA

Perth

SAC/LA

SAm-1

ntra EAC-CAsia

FLAG Europe-Asia Tata TGN-Western Europe SeaMeWe-3 WASC

MAC

SAT-3/

s-2

Atlanti

Cross

Southern

EAC-C2C

Maputo

Maseru

SOUTH AFRICA

s-2

Atlanti

SAT MEX

FRENCH POLYNESIA

TONGA

LESOTHO

D. BLAIR CRUMP Group President, Worldwide Sales

Lome

TAIWAN

LAOS

Mumbai

SEA-ME-WE-4

SEA-ME-WE-3

EAC-CNorth each

Taipei

Hong Kong

SeaMeWe-3

• Inter-networking provider

SURINAME

COLOMBIA G-1

Accra

Samoa – American Samoa

AMERICAN SAMOA Suva

Noumea

SAm-1

• Equipment reseller

GUYANA

Bogotá

KIRIBATI

-9

WESTERN SAMOA

FIJI

VANUATU NEW CALEDONIA

SAFE

• Telepresence managed service provider

NSS

TOGO GHANA

Coral Sea

ARGENTINA

Industry Categories

SOLOMON ISLANDS Honaira APNG-

-3

Montevideo

IS-7 A

Port Moresby

SAC/LAN

Pretoria

Arafura Sea

TUVALU

AT-2

V PAPUA NEW GUINEA

Dili EAST TIMOR

BENIN

Abidjan

Gateway

Macau Hanoi

MYANMAR Bay of Bengal

YEMEN Europe–India

N’Djamena

Ouagadougou

COTE D'IVOIRE

Port Hedland

SEA-ME-WE

URUGUAY

TAR

Matrix Cable System

Monrovia

Tata TGN-Pacific TPC 5

Hiroshima

APCN-2

Dhaka Kolkata

AUS

INDONESIA

Bamako

GUINEA

SIERRA LEONE

BHUTAN

BANGLADESH

INDIA

Arabian Sea

JASUR

SAC/LA

JCS

APS

APCN

MAURITIUS

REUNION

Johannesburg Mbabane SWAZILAND

Bloemfontein

Buenos Aires

MIC-1

STA

AUS

SAm-1

SAC/LAN

Asunción

Santiago

Bandar Seri Begawan

MALAYSIA

Batam-Rengit

TEL

INDIAN OCEAN JASUR

SAm-1

C-6

Jakarta

Bissau

Conakry

Muscat

SAFE

SAT

BRUNEI

Kuala Lumpur Dumai-Melaka Cable System

SINGAPORE

2/SE

SAC/LAN PanAmerican SAm-1

GlobeN

IS-9 IS-9 IS-9 703 04 02 06

M-2

Banjul

Freetown cas

Paramaribo

U.A.E.

asia

S-A

SEYCHELLES

Antananarivo

GAMBIA

GUINEA BISSAU

Net Ameri

Georgetown

Sanaa

Asmara

TGN-Eur

NSS

RES

MALAYSIA

u Dhiraag

MALDIVES

EXP

Moroni

COMOROS

MADAGASCAR

SAm-

SAC/L 1 Globe AN

TRINIDAD & TOBAGO

ERITREA

Khartoum

Kathmandu

Thimphu

Transworld

Abu Dhabi

Niamey

SAm-1

S-A

MOZAMBIQUE

Gaborone

CHAD

NEPAL

New Delhi

Qatar-U.A.E.

Doha

QATAR

RES

NIGER

Nanjing

PAKISTAN

FLAG FALCON

BAHRAIN Riyadh

SAUDI ARABIA

OMAN

MALI BURKINA FASO

Islamabad

Shanghai Kuwait-Iran

Kuwait City

SEACOM/ Tata TGN-Eurasia

ia-Japa

Cross

SAFE

WARF

Mogadishu

EXP

Dar es Salaam

TANZANIA

MALAWI

Harare

Caracas

VENEZUELA

AFGHANISTAN

Osaka

Austral

Nairobi

Dodoma

Lilongwe

Lusaka

ZIMBABWE

Nouakchott

IRAN

IRAQ

JAPAN Tokyo

KJCN

KENYA

BURUNDI

ZAMBIA

BOTSWANA

Baghdad

Damascus

FOG

EGYPT

Sea of Japan

Seoul

SOUTH KOREA

TPC

UGANDA

Kampala

Kigali RWANDA

Bujumbura

Kinshasa

ANGOLA

NAMIBIA

BARBADOS

Curaçao–Trinidad

Panamá City

Verizon Global MESH

Beirut

ISRAEL Amman JORDAN

KUWAIT

SENEGAL Dakar

ST. LUCIA

GRENADA

SAC/LAN

PANAMA

Abu Talat Alexandria Cairo

LIBYA

TPE

TIS

DEM. REP. OF CONGO

CONGO

Windhoek

CAPE VERDE

DOMINICA

ST. VINCENT

Managua

COSTA RICA

LEBANON

Mediterranean Sea

TPE

Pyongyang

Yellow Sea

CHINA

APCN

Bangui

Yaounde

GABON

0-02

NICARAGUA

G-18

Tripoli

GUADELOUPE

MARTINIQUE

San Jose

Satellites

ANGUILLA ST. KITTS & NEVIS GCN ANTIGUA

MONTSERRAT

Sapporo Russia–Japan Cable Network

NORTH KOREA

Beijing

TAJIKISTAN

Kabul

FALCON

IS-1

ISLANDS

Dushanbe

Asgabat

Europe-Asia

EL SALVADOR

Capital City City

TUNISIA

Tata TGN-Pacific PC-1

TURKMENISTAN

Tehran

SYRIA

FLAG

IS-9

Terrestrial Link

CYPRUS

MAURITANIA

SMPR-1

RICO VIRGIN

REPUBLIC

HSCS

Bishkek

KYRGYZSTAN

Tashkent

Baku

Yerevan

TURKEY

Athens

Sea

-7

Other Submarine Cables

MICRONESIA

HAITI Santo Domingo Port-au-Prince DOMINICAN PUERTO

Caribbean Sea

MONGOLIA

UZBEKISTAN

ARMENIA AZERBAIJAN

Ankara

GREECE

MedNautilus

FLAG

NSS

São Paulo

Next Generation Submarine Cables

HANTRU-1

PALAU

JAMAICA

Tegucigalpa

Caspian Sea

GEORGIA

Red

Luanda

Rio de Janeiro

PARAGUAY

GUAM

PHILIPPINES

CAYMAN ISLANDS

Kingston

HONDURAS

sia

SAS-1

Net

IS-9

Brazzaville

BOLIVIA

Sucre

Europe-Asia FLAG SEA-ME-WE-3

Guatemala San Salvador

Core Directors

ALBANIA

GWEN

MOROCCO

ia-Rus

Black Sea System

Tbilisi

MALTA

ALGERIA

Globe

Brasilia

La Paz

CHILE

SEA-ME-WE-4

CANADA

Ulaanbaatar

Caucasus Cable

WESTERN SAHARA

ATLANTIC OCEAN

Sea of Okhostk

Astana

Aral Sea

Georg

BSFOCS

Sofia Skopje BULGARIA MACEDONIA

VMSCS GO-1

Tunis KELTRA-2

KAZAKHSTAN

Odessa

Bucharest

SERBIA

MONT.

Podgorica Tirane ITALY

TURKS & CAICOS

Fibralink

Honotua

IS-9

-806

Lima

Phnom Penh

Tata TGN - Tata Indicom

NSS

BRAZIL

PERU

FRENCH POLYNESIA

Colombo

PIP Access Countries

GUATEMALA

PAC

Gateway

Asia-America

PIPE PPC-1

IS-7 IS-7 07 05

SRI LANKA Lanka Bell

CaymanJamaica

BELIZE

Belmopan

Verizon Global Network Map Legend

Gateway

ia-Japa

EQUATORIAL GUINEA SÃO TOMÉ & PRÍNCIPE

Libreville

AMERICAN SAMOA

Mexico City

CAMBODIA

i2icn

Bharat Lanka Cable System

SOMALIA

ETHIOPIA

CENTRAL AFRICAN REPUBLIC

CAMEROON

Malabo

FRENCH GUIANA

IS-8

ECUADOR

8 (IA-

FLAG

Djibouti

Addis Abbaba

Abuja

Quito

G-2

Europe–India

DJIBOUTI

NIGERIA

Porto Novo

Havana

CUBA

Guam-Philippin Asia-America es

Manila

Algiers

Rabat

Columbus-III

BERMUDA

BICS

Bahamas 2

ARCOS

APCN

VIETNAM

Bangkok

SAm-1

Gulf of Mexico

-1

Lome

Miami THE BAHAMAS

MEXICO

Maya

Accra

Cross Southern a Gateway

Honolulu

LAOS Vientiane

Rangoon

THAILAND Chennai

Europe-Asia

Charleston

New Orleans

Japan-U.S.

Asia-Americ

Japan-U.S.

Asia

TOGO GHANA

Bay of Bengal

FALCON

Atlanta

Houston San Antonio

Loop

GlobeN

LIBERIA

Cayenne

BENIN

Abidjan

SUDAN

N’Djamena

Ouagadougou

COTE D'IVOIRE

FLAG

Asia

Tata TGN–Intra

Austral

C-4

Monrovia

Gateway

TIS

Bamako

GUINEA

Conakry

MYANMAR Mumbai

OMAN

YEMEN

Dallas

Unity

Japan-U.S.

FLAG/R

Offshore

MOLDOVA Chisinau

ROMANIA

Belgrade

BOSNIA & HERZ.

Sarajevo

LEV

El Paso

PC-1 China-U.S.

China-U.S.

TAIWAN

Hanoi

Atlas

Gibraltar

Memphis

Phoenix

Rialto TPE - Phase 2

TPE – Phase 2 PC-1

EAC-CNorth each

Taipei

Hong Kong

Macau Cox’s Bazar

SAT MEX

Bissau

SIERRA LEONE

Sanaa

Asmara

Dhaka

a Gatew

GUYANA SURINAME

Bogotá

COLOMBIA

KIRIBATI

Banjul

Freetown

cas-II

BANGLADESH Kolkata

Madrid

SPAIN

Lisbon

Kiev

UKRAINE

SLOVAKIA

Bratislava Budapest

Vienna

CROATIA San Marino

Vatican Rome City

GAMBIA

GUINEA BISSAU

Net

Ameri

Georgetown

ERITREA

Khartoum

INDIA

Arabian Sea

meric APCN

TRINIDAD & TOBAGO

Paramaribo

CHAD

Muscat SeaMeWe-3

Asia-A

Caracas

VENEZUELA

Net

SAm-

SAC/L 1 Globe AN

Curaçao–Trinidad

Panamá City

NIGER

Niamey

PACIFIC OCEAN

Hiroshima

APCN2

U.A.E.

PORTUGAL

Globe

SAC/LAN

MALI

BURKINA FASO

BHUTAN Thimphu

Transworld

Abu Dhabi

CZECH REP.

AUSTRIA

HUNGARY Ljubljana SLOVENIA Zagreb

Marseille Andorra

Barcelona

Columbus-III

Apollo

Americ

-1

ST. VINCENT

GRENADA

Managua

G-1

Nouakchott

SENEGAL

Dakar

ST. LUCIA

Nanjing

Unity

NEPAL Kathmandu

New Delhi

PAKISTAN

Qatar-U.A.E.

Doha

QATAR

AZORES

FA-1

rmud

RUSSIAN FEDERATION

Warsaw

POLAND Prague

Munich LEICH.

Milan

AC-1

TAT-14

ni–Be

Frankfurt

SWITZ.

Monaco

FA-1 Yellow/AC-2 Gemi

Nashville

Berlin

GERMANY

Bern

Lyon

Apollo

MAC

FOG

BAHRAIN

Riyadh

New York Cleveland Manasquan Pittsburgh Philadelphia New Jersey Indianapolis Baltimore Tuckerton Washington DC

St. Louis

NETH. BELGIUM Brussels LUX.

Paris

FRANCE

TAT-14 FA-1

Moscow

BELARUS Minsk

Amsterdam

London

Yellow/AC-2 AC-1

Tata TGN-Atlantic Apollo Tata TGN-Atlantic

Elmsford

Charlotte

Los Angeles

PAC

Maya

GUADELOUPE MARTINIQUE

CHINA

Islamabad

Shanghai

FLAG FALCON

KUWAIT

Sea

CAPE VERDE

VIRGIN ISLANDS GCN ANTIGUA

RICO

REPUBLIC

AFGHANISTAN

Kuwait-Iran

Kuwait City

SAUDI ARABIA

MAURITANIA

SMPR-1

HAITI Santo Domingo Port-au-Prince DOMINICAN PUERTO

IRAN

IRAQ

SAS-1

DOMINICA

COSTA RICA San Jose PANAMA

Baghdad

Damascus

EGYPT

Red

JAMAICA

Kingston

Caribbean Sea

Beirut

ISRAEL Amman JORDAN

LIBYA

Kansas City

UNITED STATES

Las Vegas

Morrow Bay

Crystal Lake

Atlantic

FA-1 Tata TGN-Atlantic

Atlantic

Hibernia

Sardinia

-2

LEBANON

Mediterranean Sea

Tripoli

Denver Sacramento San Francisco San Jose

Tokyo Maruyama Osaka Shima

KJCN

Chicago

ALPAL

TUNISIA

China-U.S. Japan-U.S. TPE

Japan-U.S.

JAPAN

Sea of Japan

Seoul

SOUTH KOREA

TPE

Omaha

Salt Lake City

Tata TGN-Atlantic Apollo

Hibernia TAT-14 AC-1

Montreal

Toronto Detroit

TPE

Pyongyang

Yellow Sea

Atlantic

Quebec Ottawa

Minneapolis

Portland

PC-1 Southern Cross Tata TGN-Pacific

Tata TGN-Pacific China-U.S.

NORTH KOREA

Beijing

TAJIKISTAN

Kabul

SeaMeWe-4

CaymanJamaica

BELIZE

Belmopan

GUATEMALA HONDURAS Guatemala Tegucigalpa San Salvador EL SALVADOR NICARAGUA

PAC

Dushanbe

Asgabat

Tehran

SYRIA

CYPRUS

Cairo

GlobeN

Mexico City

TURKMENISTAN

MedNautilus

WESTERN SAHARA

ATLANTIC OCEAN

Fibralink

Tashkent

Baku

AZERBAIJAN

TURKEY

Athens

Hibernia

Tata TGN-Pacific

Tata TGN-Pacific PC-1

Sapporo Russia–Japan Cable Network

KYRGYZSTAN

LATVIA

LITHUANIA Vilnius

Reading Basingstoke

Calgary

Seattle Hillsboro

HSCS

Bishkek

UZBEKISTAN

Copenhagen

Hamburg

WE-4

ARMENIA

Yerevan

Ankara

GREECE

VMSCS

CUBA

TPC 5

GEORGIA

sia

ALBANIA

GWEN

IRELAND

Vancouver

Caspian Sea

ia-Rus

Black Sea

System

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VIDYO www.Vidyo.com Hackensack. NJ 2005 Private

Industry Categories HD video communications infrastructure and endpoints ranging from PC/Mac soft clients to telepresence room systems and interoperability with H.323 and SIP end points.

Key Executives OFER SHAPIRO CEO

EZRA SOFER CFO

ROI SASSON

Vidyo Products: At the heart of the Vidyo implementation is the VidyoRouter™ which manages up to 100 concurrent HD multi-point VidyoLine™ connections in real time. The VidyoRouter™ doesn’t transcode video streams like traditional MCUs from competitive solutions but, instead, intelligently routes video streams to individual endpoints based upon its current bandwidth, processing power, and requested resolution dynamically throughout the call. This revolutionary approach to multi-point video conferencing enables Vidyo to deliver dynamic rate and resolution matching as well as error localization so that endpoints with a range of capabilities and varying quality network connections can be connected in the same conference with each performing up to its maximum capability. Additionally, since all of the encode and decode functions are performed at the endpoints, individuals can control their video layout independently of all other users in the conference. Since routing is a substantially less processing intensive than transcoding, the VidyoRouter™ also eliminates the delay in the video stream that has traditionally hindered natural collaborative experiences in MCU-based solutions.

SVP, ENGINEERING

MARTY HOLLANDER SVP, Market Development

ROB HUGHES

SVP, Worldwide Sales

ASHISH GUPTA SVP and CMO

Key Customers • Church of Jesus Christ of Latter Day Saints • John Deere • Kyoto Bank • Northwestern University • Web Help

The VidyoGateway™ provides interoperability with H.323 and SIP based endpoints and MCUs. The VidyoGateway™ is implemented as an edge device of the Vidyo network so that the SVC enabled endpoints continue to benefit from the VidyoRouter™ architecture while the H.323 and SIP participants receive the transcoded video that they need.

VidyoPortal™ is a web-based application that provides access, authentication and administration to users and administrators alike. Accessible via URL, the portal allows administrators to configure and enable user privileges and set policies across the organization. Users visit the portal to login to their account and initiate or join a conference in progress. VidyoRoom™ is a portfolio of three codecs: The HD-50/100 can encode and decode up to 720P at 30 frames per second. It supports dual monitors to display conference participants on one monitor and shared applications on the other, with a maximum bandwidth rated at 2 Mbps. The HD-220 encodes and decodes either 1080p at 30 frames per second or 720p at 60 frames per second. Dual monitors and a maximum bandwidth of 6 Mbps are supported. VidyoDesktop™ is the Macintosh and Windows) client that is downloaded and installed automatically the first time a user logins into the VidyoPortal™, either as a registered user or as a guest.

VIRTELA www.virtela.net Denver, Colorado April 2000 Private

Industry Categories • Managed Network Services • Managed Security Services • Managed Application Acceleration • Managed Voice/Video Services • Managed Remote Access Services • Remote Infrastructure Management

Key Executives VAB GOEL CEO

TED STUDWELL SVP, Engineering & Operations

JIAN LI CTO

MATT DIMARSICO VP, Sales

LIZA ADAMS VP, Marketing

Key Customers • Honeywell • Shaklee • IBM • Google • Coty

Company Mission: Deliver innovative WAN services that improve the quality and frequency of customer collaboration, decision-making and operations. Network Overview: Virtela takes a unique approach to enterprise WAN services. Within a network of Regional Policy Centers, Virtela is able to seamlessly integrate and aggregate hundreds of the world’s access and backbone infrastructures around the world. The company’s Global Service Fabric brings the network of RPC resources to deliver optimal performance, resiliency and reach through interconnectivity to more than 5,000 access POPs covering 190+ countries. Yet that global reach is focused and enabled to address the needs of each enterprise customer whether MPLS-oriented, as part of a private VPN using frame relay, ATM or private lines services or through an IP VPN provided directly over a network of high-speed secure Internet connections. The company also recently launched its Enterprise Cloud Services (ESC) architecture that enables delivery of next generation services from 50 local cloud centers around the world, positioning it well for swiftly activating future cloud-based collaboration services. Services Overview: Many Virtela customers choose to implement their telepresence implementation as a realtime service within a converged enterprise MPLS or IP VPN WAN, where the Virtela infrastructure leverages one or more unified access circuits for both real-time telepresence and or voice and near-real-time computing traffic. Other customers choose a separation of traffic, a dedicated-to-key applications network design so as to assure security, performance and quality on each of two or more networks. To address these disparate enterprise needs, Virtela provides two powerful video networking-optimized solutions for customers.

Services Detail: The Managed HD Conference Room and the Desktop Video Services each enable converged or dedicated MPLS-class connectivity and security from virtually any location across the globe - on private networks or via VPNs over the Internet. The company’s global network infrastructure supports delay-sensitive applications like Video Conferencing and VoIP by prioritizing traffic through the Class of Service level. Plus, VirtelaVideo is integrated with Virtela VPN solutions, assuring enterprises that their telepresence media traffic is protected within an MPLS or IP VPN infrastructure. Going even further, Virtela’s network is optimized to deliver packets in sequence, removing the processing burden from the customers’ routers. It also provides global SLAs so customers never have to worry about the quality or delivery of your video service. Customers can engineer their networks for broadcast or HD quality with each service securely and fully managed by Virtela network engineering, security and operations professionals. Virtela also offers its Secure Video Extranet service that enables inter-company telepresence and videoconferencing. Customers can leverage a mix of connections, depending on their business goals and networking strategy (see Virtela Solutions Snapshot).

VU TELEPRESENCE™ www.vutelepresence.com Mumbai, India and Pittsburgh PA 2006 Private

Industry Categories • • Endpoint Equipment • • Hosted Services

Key Executives AKASH SARAF Founding Member

DEVITA SARAF CEO

SRIKANT SREENIVASAN COO

CLINTON GATEWOOD VP Business Development

Company Mission:

Critical Advantages:

Become a market leader by offering the highest quality and most affordable telepresence products and services.

•

High Quality Experience - All Vu TelePresence™ systems incorporate industry standard H.264 video compression technologies with forward error correction and matrix-based color space conversion to reduce external noise, image pixilation and other presentation defects and otherwise assure a very high quality visual experience at 720p and 30 frames per second. The company also prides itself on delivering excellent audio quality through the supplied microphones and speakers.

•

Simple and Reliable UI for Control and System Operation – With the power of an instant messaging directory metaphor – available users and units are shown in a list window; users simply click to activate a session – and with a wireless keyboard and mouse instead of an unreliable and awkward infrared controller wand, users are assured of always-on reliable and intuitive control of their telepresence sessions.

•

Advanced Applications – Every unit ships with built in support for advanced features that are typically priced as extras including multiparty conferencing, screen sharing – which also works as a web conferencing service, session recording and archival storage of telepresence recordings.

•

Efficient Bandwidth Utilization – leverage a proprietary technology for rate balancing, matrix based color space conversion and advanced forward error correction the Vu TelePresence systems are able to deliver surprisingly excellent quality at 768 kbps or less.

•

Special Financing Options – Vu TelePresence offers two financing solutions that customers will find compelling. Firstly, customers can choose to purchase the systems they need for their deployment at prices that are often 50% of the equivalent price from leading brands and resellers. Secondly, customers can choose to conserve cash through a lease arrangement of the implementation where monthly payments are typically less than $100/system/month. This leasing feature alone brings the portfolio into the budget range of many field sales executives who might prefer to use a unit in their home office and a unit in the customers’ office to increase the telepresence frequency of routine communications with their customers.

Vu Tele Presence Pro: Vu TelePresence™ Pro is a solution designed for telepresence conferences between as many as 5 locations. The system incorporates software drivers to enable 1 or 2 screens, includes a PTZ camera, microphone, speakers and a codec server. Customers supply their own large-format flat screen TV. The Pro is ideal for home offices, individual practices, conference rooms, remote workers, and the executive suite. Vu Tele Presence Premiere: Vu TelePresence™ Premiere is designed for a larger collaboration group through its interface with a greater number of presentation monitors. A maximum of 3 monitors are supported. This unit comes with a TV mounted optical zoom camera, HD TVs, speakers, microphone and enables up to 5 party conferencing. The Premiere is ideal for boardrooms, meeting rooms, and classroom environments.

CAMÉLÉON TELEPRESENCE & SUPPORT SERVICES

www.Avispl.com

Does your organization need to:

Support Services

AVI-SPL

•

AVI-SPL’s Customer Care PLUS+ program provides the expertise you need to meet all your Caméléon Telepresence system support needs and stay within your budget. Customer Care PLUS+ combines AVI-SPL’s industry leading maintenance program with our manufacturer certified support technicians to deliver a level of support others fail to reach. Various support levels are available to cater to your specific company requirements.

• • •

Overview From multi-function conferencing to managed conferencing services, AVI-SPL delivers flexible options for both traditional and Telepresence environments

Key Features •

User-friendly, adaptable multi-function conferencing

•

True-to-life visual experience

•

Sleek furnishings

•

Quality of Service (QoS) connectivity

•

Dialing plans

•

Comprehensive monitoring and room

•

management

•

Call launching/inbound reservations

•

Extensive performance reporting

•

Full complement of multipoint videoconferencing

•

Bridging/streaming

•

Support for successful HD and SD conferencing

•

24/7 HelpDesk

•

User-friendly interface and easy control, now available with Polycom, LifeSize and Cisco technology

Maximize the use of its meeting room space? Provide a functional system regardless of the type of meeting? Stay competitive with the use of the latest technology? Implement more effective business communication tools?

Introducing the Caméléon Telepresence solution by AVI-SPL -- a first-of-its-kind model that transcends the standard, single-functionality Telepresence room. It comes to your workplace and adapts to your environment, fulfilling all of your multimedia conferencing and presentation requirements without sacrificing quality or your budget. Implement the Caméléon into your existing meeting rooms and enable your users with: • A fully-immersive Telepresence experience • A quality, HD videoconferencing solution • Crisp, cutting edge audio conferencing • Local, multimedia presentation and display ability Managed Conferencing Services AVI-SPL’s exclusive ConferencePoint Managed Conferencing Solutions provide another level of support and function for the Caméléon Telepresence system. Features include, but are not limited to: multipoint videoconferencing, comprehensive monitoring and room management, call launching, performance reporting, Quality of Service (QoS) connectivity, and bridging and streaming management.

Our Technical VTC certifications include: • • • • • • •

Cisco Premier Certified Partner Cisco Authorized Technology Provider (ATP) in Cisco Telepresence Polycom Platinum Certified Partner Polycom Certified Solutions Provider (CSP) TANDBERG Platinum Partner – Direct

LUMINA TELEPRESENCE L37

www.BrightCom.com BrightCom Call BrightCom for details: 877-483-9737

Overview BrightCom designs and manufacturers fully integrated telepresence and video conferencing solutions.

Key Features • Immersive multiway, multipoint telepresence with gaze correction and spatial audio • Life like communication with people around the world • Environments ranging from personal to fully customized telepresence suites • Mobile and modular telepresence workstations flexible for any size office or workplace • Smart telepresence with interactive web conferencing and data sharing • Flexible and scalable processor based telepresence infrastructure • High definition video up to 1080p • Dynamically scalable bandwidth from 1MBps to 6MBps

Fully Immersive Telepresence Every Day: BrightCom’s vision drives telepresence technology into the future by looking ahead to the virtual environment of the home office, the conference room and the world of business collaboration. BrightCom’s Lumina Telepresence provides a fully immersive environment empowering your business with the critical eye contact and collaborative work space necessary for effective meetings, enhanced relationships and improved business productivity every day. Telepresence for Your Business: Lumina Telepresence offers the widest range of telepresence environments for all business communication needs. For larger team presentations and collaboration, the L85 provides a retractable, executive class, telepresence suite for two to twelve people with three 85 inch LCD displays and three HD cameras. The L65 is a fixed telepresence system with three 65 inch LCD displays and three HD cameras allowing for a complete and natural experience for your most critical boardroom meetings or larger presentations. Crafted as a modular telepresence workstation, the L37 provides a meeting environment for two to six people, with three 37 inch LCD displays and three HD PTZ cameras providing the natural experience of instant, every day, team meetings. The L1 is a modular and mobile telepresence workstation for personal telepresence that provides an immersive environment for two people with one 42 inch LCD monitor and one HD camera fixed natural face to face experience .

Award Winning Telepresence: The Lumina Telepresence L37 was honored by TMC’s IEXPO with a Best in Show award for Best Onsite Product Launch. Show officials noted its unique and innovative design coupled with its ability to enable businesses with the experience of telepresence technology without the challenges of customizing an entire room. The L37 was honored again by Telepresence and Videoconferencing Insight with the Editors Choice for Best Telepresence Solution in 2009.

Unparallel Telepresence Infrastructure: Created for ease of use, participants are able to sit down, log in, and instantly interact with other people and their ideas using BrightCom’s Visual Collaboration System as an enterprise class infrastructure for meeting administration and web conferencing, including data sharing, cooperative markup and remote control of participant’s desktops or laptops. Data can be displayed on any one of the three LCD display panels using the Lumina Telepresence Codec’s intuitive multi-screen management feature.

DVE IMMERSION ROOM

www.DVETelepresence.com DVE Telepresence -

Overview The DVE Immersion RoomTM is the most realistic telepresence meeting system ever developed, and a turn-key luxury corporate presentation & 3D visualization room.

With the DVE Immersion Room™, HD images of participants appear in the actual 3-D physical space of an exquisite wood paneled executive meeting room. The ingenious system utilizes one very wide 2-D HD image and displays it in a way that appears to present a type of 3-D telepresence with a holographic appearing image. The ultra realism of the effect is shocking to most whom first see and experience it; their natural response is almost always …”Wow!”

“Global Telepresence Product Of The Year Award” Key Features • 3-D appearing telepresence display system images participants in the actual room and on the other side of the table. • Stunning life-like realism. • Large image area allows presentation of participating individuals to appear as if standing and walking around in the actual meeting room. • Four people per side with second tier seating option permitting 8 per side (16 total in a two way call). • Can be used to demonstrate 3-D objects to appear as if they are live, bringing them into a tele-immersive conference. • State-of-the-art presentation room with the versatility of an immersive HD wide screen.

The Ultimate Experience It was conceived as an entirely new experience for leaders in business, education, and government to communicate as if actually in the room together. This is not typical videoconferencing or telepresence on a TV screen.

To schedule a visit to the DVE Telepresence showroom in Irvine, CA., Call 949-347-9166 Today

HP VISUAL COLLABORATION

www.hp.com/go/visual-collaboration

HP Starts at $100 per seat

Overview HP Visual Collaboration provides a complete portfolio of video conferencing solutions from immersive studios to room-based and desktop systems, making it simple to choose what’s perfect for the needs of your business.

Key Features •

Software-based solutions run on

Get personal from a distance. Business is built on relationships and thrives on efficiency. With HP Visual Collaboration, you get both. No unnecessary travel, hotel costs or mini bar expenses. Just quality faceto-face communication without leaving the office. And whether you’re five miles away or five thousand, Visual Collaboration will reduce your carbon footprint and increase efficiency – ultimately making things better for business and the planet.

HP provides a complete portfolio of video conferencing solutions from immersive studios to room-based and desktop systems, making it simple to choose what’s perfect for the needs of your business. • •

Affordable, high-quality video done simple. HP provides everything from a desktop solution to an immersive studio, from infrastructure to concierge service, all using our online video conferencing software. With our adaptive Scalable Video Coding (SVC) you get the best high-definition video. And since online video conferencing is a software-based solution, your network and infrastructure requirements are drastically reduced for a much lower total cost of ownership.

•

industry-standard servers for low total cost of ownership •

Innovative Scalable Video Coding (SVC)

One good thing leads to something even better.

•

HP has applied its experience developing the award-winning Halo video conferencing solution to create a solution that requires no proprietary networks. That means you get a rich, face-to-face experience from virtually anywhere in the world with an Internet connection. And because our Visual Collaboration products are software-based, they are easily updatable as technology and needs of your workforce change. In other words, as you grow so will your communication tools.

•

adapts in real-time to the network for a seamless viewing experience •

Industry leading error concealment for great video quality over the Internet and wireless networks

•

Easy to use interface

•

HD video and echo cancelling audio

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Multipoint capability

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H.323 and SIP interoperability

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Flexible video layouts

•

Enterprise-wide administration

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Built-in firewall traversal

•

Real-time resource monitoring

•

Comprehensive portfolio of products and end-to-end managed services

Studio – HP’s ultimate in visual collaboration. 3-screen immersive solutions for 2, 4, 6 and 12 seat configurations. Room – Ideal for any collaborative space with single and dual screen solutions.

•

Executive Desktop – Turn office into video conference room with compelling HD video and HP’s innovative TouchSmart computer. Desktop – High definition visual collaboration available anytime, anywhere on desktops or laptops. Infrastructure – HP’s next-generation video infrastructure is the heart of the HP Visual Collaboration solutions. Costeffective scalability and manageability result in dramatically lower total cost of ownership. Services – Unbundled services allow you to create the package that best suits your needs.

HUAWEI TELEPRESENCE

www.huaweidevice.com/vc/ HUAWEI DEVICE CO.,LTD. Call for pricing

Overview As a leading video communication solution supplier, Huawei is able to provide end to end Telepresence and Videoconferencing solution with cutting-edge technology at affordable price point.

Huawei started its video communication business in 1993. Over years Huawei has released five generations of video communication systems. In 2009 Huawei won “Greater China Market Leadership Award, Videoconferencing Endpoints Market” from Frost & Sullivan. As a multinational telecom giant, Huawei is able to provide E2E solutions and services to the global market through its 100+ branch offices, 17 R&D centers and 36 training centers in EMEA, North America, Latin America, Asia, and CIS. Huawei Telepresence is designed to meet demands for various scenarios: • • •

Key Features •

HD video 1080p 50/60

•

Crystal audio with AAC-LD 48KHz spatial sound

•

Low bandwidth consumption

•

AES encryption

•

Standard based interoperability

•

Multipoint Telepresence

•

Android based touch screen control panel

•

PSTN telephone call

•

Mute button

•

Sleep and wake-up mode

Huawei TP3006

TP1002 is a 1-screen system for 1 or 2 people TP3006 is a 3-screen system for 3 to 6 people TP3016 is a 3-screen system for 6 to 16 people with 2 rows of chairs.

Huawei Telepresence is standard based and fully interoperable with other standard based Telepresence and videoconferencing systems. With telecom thinking in our blood, Huawei Telepresence is a carrier class solution. Huawei Telepresence server in one cabinet is able to support 170 3-screen Telepresence rooms, and the solution is IMS ready.

Huawei TP1002

POLYCOM OPEN TELEPRESENCE EXPERIENCE™ (OTX™) 300

www,Polycom.com/otx Polycom $289,999 (base model) / $339,999 with Complete Experience Package

Overview Polycom® Open Telepresence Experience (OTX™) is an immersive telepresence solution that enables more effective collaboration across distances to help organizations improve productivity, accelerate decision making, and provide business continuity.

Key Features • True-to-life meeting experience that transforms collaboration • H.264 High Profile for up to 50% bandwidth required for lowest total cost of ownership • Standards-based interoperability with seamless connectivity to the nearly 2M standardsbased telepresence and video conferencing endpoints deployed worldwide • Integration with leading unified communications platforms for greater flexibility, investment protection and multiple deployment options as part of the Polycom Open Collaboration Network • HD video quality, HD spatial audio and HD shared content to read body language, hear every nuance of the conversation and facilitate more effective collaboration

Uniquely enabling people to work more effectively across distances, the Polycom® Open Telepresence Experience™ (Polycom OTX™) solution enhances the productivity of an organization’s key resources and, through Polycom’s strong commitment to open standards, natively integrates with best-in-breed unified communications (UC) tools and environments. By providing an exceptional, across-the-table experience and an open collaboration environment, the Polycom OTX immersive telepresence solution empowers teams, customers and partners to work more effectively across distances. Polycom OTX delivers a natural, interactive meeting experience where people appear to be sitting across the table from one another with exceptional video quality, spatial audio and content sharing – all delivered in high definition. Meeting attendees are able to fully focus on their interactions and collaborate through

the highly intuitive, futuristic design where the underlying technological elements are integrated and concealed. The Polycom OTX solution delivers a consistent room-to-room experience with treatments that improve the acoustic and visual quality while minimizing room modification requirements. The multifunctional design and significantly lower bandwidth requirements of Polycom OTX deliver a lower total cost of ownership and accelerate the return on investment.

TELIRIS VIRTUALIVE™ TELEPRESENCE

www.teliris.com Teliris 285,000

Broadcast Quality Video / True HD up to 1080p/720p 60/30 frames per second Audio / Integrated microphone with advanced audio processing system AAC-LC up to 22 kHz and software-based echo cancellation

Overview Teliris VirtuaLive™ Telepresence is the most flexible and deeply immersive telepresence solution, wrapping a natural and life-like experience around a wide spectrum of meeting scenarios with the only option for up to 6 displays.

Key Features •

Unique Display Technology / Two to six 65” displays featuring ultra-thin bezels for minimal space between screens Lightweight Platform / Expandable, softwarebased 6G platform underpins entire Teliris Ecosystem Most Accurate Eye-Contact / Patented technology ensures positional awareness for accurate eyelines in single and multiple location meetings

Most natural, true-to-life experience, with utmost flexibility across variety of meeting scenarios

•

Natively supported standards include AAC-LC, G.722.1, Lossless, Speex

Only telepresence solution offering up

Most Natural Multipoint / Teliris’ advanced logic engine optimizes natural multipoint experience

to 6 displays, 2 to 28 participants •

Most accurate eye contact through patented vectoring technology

•

Facilities package option for same look & feel across all rooms

•

Continuous presence, voice switching or hybrid modes supported

End-to-end managed service for ultimate reliability

Interoperability / Translates optimal immersive experience across any system including all traditional videoconferencing, telepresence and UC ecosystems through the Teliris Telepresence Gateway Privacy Function / Customer-controlled privacy feature provides an additional layer of security Meetings transmitted directly between customer sites, no centralized infrastructure

Meeting Initiation / Scheduling via global booking portal, integration with Microsoft Outlook Supports self-start with Teliris innovative multi-touch control application Encryption / SRTP using AES Facilities / Unified package available for same look and feel across all rooms (same tables, chairs, walls & finishes) Supported Immersive Collaboration / All Teliris InterACT Collaboration tools supported Teliris develops and implements the world’s most innovative fully managed telepresence and collaboration solutions, realistically replicating the human dynamics of an in-person meeting experience. Through its 6G platform, Teliris radically simplifies the acquisition, deployment and operating costs of telepresence with market-leading 99%+ availability guarantee and interoperability with all telepresence, traditional VC and UC solutions. Teliris leads the industry with its realistic interoperability solution for telepresence, videoconferencing or unified communications systems with the most natural experience across all solutions. With one of the world’s largest global telepresence exchanges, Teliris delivers the highest quality, affordable connectivity to any location, system type or disparate telepresence exchange. As the premier meeting place for telepresence, Teliris’ telepresence exchange integrates a wide array of networking options, including high-quality QoS-based networks, low-cost general-purpose networks, customer-owned networks and the Internet.

POLYCOM REALPRESENCE ™ EXPERIENCE (RPX™)

www.polycom.com/rpx Polycom RPX 200 Series beginning at $299,999 RPX 400 Series beginning at $599,999

Overview Polycom RPX solutions bring the world’s only fully immersive telepresence experience to large and medium-sized rooms and allow up to 28 participants per room to be virtually connected to other teams around the world.

Delivering solutions for different space, applications, capacity and budget requirements, Polycom RPX series solutions enable intimate, effective collaboration across a broad range of applications including executive meetings, employee training, client engagements, partner collaboration and higher education.

eryone in the room. The audio quality means every nuance of the conversation is heard. Acoustic treatments block ambient noise and eliminate distracting background noise.

Polycom RPX solutions deliver the world’s only fully-immersive experience in an all-inclusive, acoustically-tuned, luxury environment. With up to 16 feet of seamless, cinematic video wall, all meeting participants are seen in high definition, true-to-life dimensions whether sitting, standing or walking around the room – providing a truly natural and dynamic meeting experience. A variety of scalable configurations accommodate up to 28 people per room. The multipurpose boardroom-style conference table serves as both an immersive telepresence suite and a traditional conference room that seats participants all around the table.

Key Features • Only solution to offer fully immersive telepresence where everyone is seen in true-tolife dimensions sitting, standing or walking around • Broadest portfolio with seating for up to 28 participants per room • Optimal experience with H.264 High Profile bandwidth saving technology and Lost Packet Recovery • Standards-based interoperability for seamless connectivity with the nearly 2M standards-based telepresence and video conferencing endpoints deployed worldwide • Multipurpose flexibility to use suites for non-telepresence meetings • Intuitive and flexible options for initiating conferences • Clearest audio with 22KHz spatial, StereoSurround technology

Transparent technology helps eliminate distractions and results in more productive meetings. Cameras, microphones, speakers and other technology are concealed from view. An executive touch panel launches calls and controls audio with the simple touch of a button. Polycom’s UltimateHD™ delivers superior visual, audio and multimedia quality. High definition video enables individuals to see facial expressions, make eye contact and read body language. Integrated high resolution content displays are positioned within easy reach of ev-

Based on Polycom’s strong commitment to open standards, RPX solutions natively integrate with best-in-breed unified communications (UC) tools and environments, and seamlessly connect with the nearly 2M standards-based telepresence and video conferencing systems deployed worldwide.

DVE HUDDLE ROOMTM 70

www.DVETelepresence.com DVE Telepresence

The DVE Huddle Room provides an eye level camera hidden behind the picture for real telepresence. The total solution is designed to enable close proximity viewing of the large screen so that the people appear to be on the other side of the table (not on the other side of the room).

Overview The DVE Huddle Room is an elegant immersive conferencing system for meeting rooms throughout the enterprise providing Real Telepresence.

Based on numerous patents and research in human communication, the room creates a highly realistic roundtable conversational experience with real-size people. Each room comes with a boardroom quality table custom made for each client.

This enables the DVE Huddle Room to have a smaller overall footprint and thereby permits placement in small meeting rooms.

The DVE Huddle Room is the superior choice for serious minded executives and leaders who want a practical, effective, and affordable real telepresence solution.

Key Features

DVE Customer Care is available for consultation at your convenience.

• Immersive telepresence for groups of 4 people per side

To schedule a visit to the DVE Telepresence showroom in Irvine, CA., Call 949-347-9166 Today

• 2 life–size people with full upper body language seen on screen • Eye Level Optically embedded camera(s) • 65” - 70” wide screen with HDTV and PC inputs • Elegant design -- installs in small meeting rooms • Smart Multipoint with table mounted displays • Impressive zero bezel virtual image

Elegant Design fits in small meeting rooms

TELEPRESENCE TECH EYE-TO-EYE SYSTEMS

www.TelePresenceTech.com TelePresence Tech TPT22 $4,999 TPT46 $14,999 TPT65 $23,999 TPT85 $29,999 Above prices are for the TelePresence Tech systems ready for the customer or integrator to add the monitor, camera and codec.

Overview Eye-to-Eye systems from TelePresence Tech deliver aligned eye contact for natural twoway communication over a distance.

Key Features • Aligned eye contact • Direct view of display

EYE CONTACT Unlike telepresence systems that have a camera located at the top of the monitor, the Eyeto-Eye systems use a beamsplitter to direct the view of the camera at eye level to achieve aligned eye contact. DIRECT VIEW The TelePresence Tech systems use a patented configuration to give users a direct view of the high definition image. This solution provides a wide angle of view of the displayed image with no loss of image quality. EASY INSTALLATION The Eye-to-Eye systems do not require a special room configuration or custom backdrop. The Eye-to-Eye systems are ready to install in any standard meeting space. UNIVERSAL INTEROPERABILITY The Eye-to-Eye systems can accept the cameras and codecs from all the major manufacturers. Therefore, the system is fully interoperable with the international standards for video conferencing and telepresence.

• Universal interoperability • Fully self contained systems • Wide range of screen sizes • Competitively priced

46” CONFERENCE EYE-TO-EYE SYSTEM The TPT46 system is ideal for small groups. It can be placed on a table or desk. Alternatively the TPT46 system can be placed on our dedicated cart and rolled through a single doorway. The cart has a 19” rack for electronic equipment.

22” DESKTOP EYE-TO-EYE SYSTEM The TPT22 system can be placed on a table or desktop for usage by one person. The TPT-22 can be used as a transmission system to other Eye-to-Eye systems or to the 3D TelePresence systems when used with a black backdrop.

65” ROOM EYE-TO-EYE SYSTEM The TPT65 system provides a large display for groups and full size conference rooms. The fully self-contained system is on large casters for easy movement with a room. It has an integral 19” rack with power distribution.

VU TELEPRESENCE™

vutelepresence.com Vu TelePresence

What is Vu? Simple – Vu is the hottest new telepresence product that is taking the world by storm. True high-definition picture, multi-party conferencing, low bandwidth requirements, and flexible and affordable payment options make Vu TelePresence a must-have for any successful SMB or enterprise.

Overview With Vu TelePresence, the whole world is your office!

Enjoy the increased productivity and profitability of teams seamlessly collaborating worldwide! Be comfortable, work where you wish, and save money by experiencing our groundbreaking innovations! With Vu TelePresence, the whole world is your office, so isn’t it time your company got Vu’ed?

Key Features •

Low Bandwidth Requirements

•

Huge Cost Savings

•

High-Definition Experience

•

Easy to Install and Operate

•

Worldwide Vu Access

•

Virtual Facets Technology

•

Environmentally Friendly

•

Increased Productivity

With Vu, all your business calls to anyone, anywhere in the world will be an in-person interaction at the click of a mouse. So, when it’s too important to call, but not enough to travel, get Vu’ed in the style and comfort of your own environment. You like Vu TelePresence because you earn high margins. Your clients get Vu’ed because it’s cool. Vu TAAS holds down initial capital expenditures while providing economical pricing that meets your usage needs whether you are a light video conferencing user or a power user. No matter your requirements, Vu has a plan to fit your needs!

VNOC SYMPHONY®PLATFORM

CORPORATE VIDEO LOGISTICS SIMPLIFIED

TELEPRESENCE OPTIONS I SOLUTIONS SNAPSHOT

Iformata.com

Iformata LLC

Contactus@iformata.com

Overview Imagine telepresence and video meetings automatically connecting without the need for human intervention. Imagine this, and you imagine VNOC Symphony. "There's nothing remarkable about it. All one has to do is hit the right keys at the right time and the instrument plays itself." – Johann Sebastian Bach

Key Features Complete Scheduling & Reporting Package Endpoint Call Launching, Telepresence Framing and System Monitoring Automated Infrastructure Control and Powerful Event Correlation Tiered Usage and Billing System Service Desk Tools with Auto Ticket Generation and Auto Update Complete e-Bonding Package Supports Lotus Notes, Outlook Exchange, Apple iPhone & iPod Touch, Google Android, Apple iPad, an intuitive web interface, and an animated Microsoft Silverlight interface Drag-n-drop Graphical Interface for Rapid Dynamic Workﬂow Generation Geo-spatial Endpoint Mapping and Conference Plotting Real-time Network Management Tools for Endpoint Integrity Monitoring

VNOC Symphony Platform

The VNOC Symphony® platform provides the first ubiquitous toolset in the industry to offer fully automated VNOC® services to organizations regardless of their size. The VNOC Symphony platform consists of customer facing tools, VNOC facing tools, and back-office systems. Built on a web-oriented architecture, VNOC Symphony’s framework easily interacts with current and emerging interface technologies for pervasive and mobile real-time access of any meeting resource.

Customer Facing

VNOC Symphony provides users the option of scheduling meetings or requesting an immediate conference with no notice. This process is supported from many interfaces, including Microsoft Outlook, Lotus Notes, an intuitive web interface, an animated Microsoft Silverlight interface, Apple’s iPhone, Google’s Android, Apple’s iPad, and others to come. Using these interfaces, users can select rooms for their conference. For example, launching a ten city conference would require a traditional VNOC 15 to 30 minutes of setup time. Using VNOC Symphony, the user selects the cities from a list of available rooms, and watches the conference sites appear and frame automatically by the VNOC Symphony service regardless of the endpoint manufacturer. A full featured scheduling toolbox allows users to see photographs of each meeting room, add participants to each site, choose MCU framing, view time zones of each location, and modify in-progress meetings, among other features. An express scheduler widget lets users quickly create a reservation with as few keystrokes as possible, listing the last ten meetings and ten sites as possible quick start selections. A meet-now widget enables users to request immediate video services for sites selected, whether by web interface or mobile application.

VNOC Facing

At the heart of the platform is VNOC Conductor SM, a runbook engine which polices meeting setup, maintenance, and teardown in an enterprise environment according to an organization’s process rules. Numerous parameters are conﬁgurable via VNOC Symphony’s VNOC Composer SM , which is a drag and drop graphical interface for rapid dynamic workﬂow generation. VNOC Composer ensures departmental or global directives are followed,

including setup times, startup messaging, teardown messaging, in-progress meeting modification messaging, custom messaging, remedial functions, escalation processes, email notifications, chargebacks, conflict management, and many other processes that regulate a complex enterprise deployment. The Digital Airline® widget plots live conferences on a geo-spatial interactive map, showing all connected meetings graphically. VNOC Producer SM executes against requests from VNOC Symphony, governing conference transactions according to a flexible process environment, managing both infrastructure and endpoints, providing automated meeting connections for accurate, repeatable, and immediate conference choreography. The logic in VNOC Producer is a well implemented process instructed by VNOC Conductor, the communication hub and process implementation logic that VNOC Symphony encapsulates. Based on these network engines, VNOC Producer understands how to filter and manage both routine and highly unique situations. VNOC Producer, as part of the VNOC Symphony platform, provides the first ubiquitous toolset in the industry to offer fully automated VNOC services to organizations, regardless of their size.

Summary

The VNOC Symphony platform is the world’s leading enterprise management system for video and telepresence deployments. VNOC Symphony —Corporate Video Logisitics Simpliﬁed. Iformata Communications is the leading innovator of ubiquitous VNOC tools and end-to-end automation through its VNOC Symphony platform. Iformata is the industry’s longest-serving provider of managed services and video network operations. Through international peering relationships with major providers and other VNOC suppliers, Iformata’s Telepresence Exchange® is a leading video communications network connecting global Fortune 500 ﬁrms within a highly managed architecture. For more information, please visit www.iformata.com or call +1.937.832.6957.

VNOC SYMPHONY® ENTERPRISE SP

VNOC in a Box® – a VNOC Symphony Solution

TELEPRESENCE OPTIONS I SOLUTIONS SNAPSHOT

Iformata.com

VNOC Symphony Enterprise SP

Iformata LLC

Contactus@iformata.com

Established video conferencing and telepresence service providers as well as enterprises with video infrastructure are always looking for ways to improve performance and eﬃciencies.

Overview Iformata brings service providers as well as enterprises an automated state-of-the art, powerful video management solution in a single hardware and software system – VNOC Symphony® Enterprise SP.

Traditionally these service providers and enterprises would turn to a Video Network Operations Center (VNOC®) provider or set up their own managed services operations. Iformata’s VNOC Symphony Enterprise SP (Service Provider) packages the functionality of its cloud based VNOC Symphony platform, which consists of customer facing tools, VNOC facing tools and back-office systems, with all of the capabilities of a VNOC into a single system. The result is a VNOC in a Box® – a VNOC Symphony solution. Service providers and enterprises can now utilize the VNOC Symphony Enterprise SP solution to automate the management of telepresence and video endpoints from vendors such as Polycom, Tandberg, Cisco, LifeSize and Sony. With VNOC Symphony Enterprise SP you can utilize your existing video infrastructure devices from vendors such as Polycom, Tandberg and Cisco; the result is a seamless, scalable and cost effective solution. Iformata Communications is the world’s leading innovator of ubiquitous VNOC tools and end-to-end automation through its VNOC Symphony platform. Iformata is also the provider of choice for global enterprise firms, equipment manufacturers, and top-tier carriers for cloud based managed service offerings. With a customer base touching every continent, Iformata’s wide range of managed service options give customers an unparalleled range of service models to support their ever changing video management needs. With U.S. based offices in Ohio and Virginia and international offices in Mumbai and Bangalore, India along with Stavanger, Norway, Iformata is the industry’s longestserving provider of managed services and video network operations. Through international peering relationships with major providers and other VNOC suppliers, Iformata’s Telepresence Exchange® is a leading video communications network connecting global Fortune 500 firms within a highly managed architecture. For more information, please visit www.iformata.com or call +1.937.832.6957.

B E N E F I T S Cost Eﬀective & Scalable

VNOC Symphony Enterprise SP enables organizations to expand the number of video/telepresence endpoints, video infrastructure, and vastly increase the number of simultaneous conferences occurring with little or no increase in headcount. VNOC Symphony Enterprise SP provides you with a multi-tenant, proven and robust solution radically reducing costs and time expended at all levels of operations, thus saving you millions in time and money.

Fast-track Your Service

With VNOC Symphony Enterprise SP you can set up conferencing and telepresence management services quickly.

Best-in-class System

The intelligence in VNOC Symphony Enterprise SP encapsulates the systems and methods used in world-class VNOCs and leverages over 450 patent claims and trademarks. The end result is reliability and conﬁdence in a platform that is beyond traditional mouse/click services.

Build Operate Transfer

Taking your managed services in-house? Iformata provides build, operate and transfer solutions. To learn more contact, contactus@iformata.com.

SPECIFICATIONS 42U Standard Server Rack M1000 Server Chassis Multiple Blade Servers Storage Area Network Multiple Netwrok Switches Smart UPS IP KVM KMM Console

VISUAL COLLABORATION SYSTEM

www.BrightCom.com BrightCom Call BrightCom for details: 877-483-9737

Overview BrightCom designs and manufactures fully integrated, telepresence and video conferencing solutions.

Key Features •

Processor based infrastructure combining video, audio and data conferencing

•

Connects a wider variety of participants: BrightCom endpoints, SIP enabled endpoints and web cameras on remote laptops and desktops

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Interactive web conferencing and data sharing feature

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Displays up to 16 video broadcasts with unlimited meeting participants

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Automatic multi-screen management for video and data according the user preference

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Real-time adjustable bandwidth

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One touch software updates

Telepresence and Video Conferencing Infrastructure: Every BrightCom implementation of telepresence, room video conferencing, modular or desktop systems benefits from the system-wide management and coordination service provided by an enterprise class conferencing infrastructure called the Visual Collaboration System (VCS). The VCS can interconnect BrightCom’s Lumina Telepresence, ClearView Video Conferencing solutions, SIP enabled telepresence and video conferencing solutions, and web cameras on remote desktops or laptops. The VCS integrates several functions of a video conferencing infrastructure into a single network appliance. The VCS capabilities include system management services, meeting scheduling, firewall NAT traversal, security, network operations services and web conferencing services including data sharing and collaborative markup of data. Integrated Conferencing for Smarter Communication: The VCS has enhanced media and document support enabling businesses to easily share and edit a wider range of data. Microsoft® Office files, PowerPoint® presentations, Adobe Acrobat® PDF files, high resolution images and video clips can be shared and edited. Unlike other vendors who broadcast data as video, the VCS presents data in its native format or files allowing users to interact with their data on a higher level and utilize lower amounts of bandwidth. Meeting participants can leverage the VCS to remote control other participant’s desktops, cooperatively markup data and pass control of the meeting to any participant. Other features including interactive white boards, audience polling and instant messaging add to the teamwork and productivity vital for successful businesses.

See their faces and understand their ideas: Alongside multiple data broadcasts, the VCS can display up to 16 high definition and/or standard definition video broadcasts with an unlimited number of meeting participants broadcasting from desktop web cams, conference rooms or telepresence suites around the world. Each telepresence or video conferencing endpoint will automatically adjust the video and data broadcasts to fit the meeting’s contents and participant’s video.

The Future of Conferencing: “The telepresence and video conferencing industry is lacking the next steps towards a higher level of collaboration. Data in video conferencing today is mostly locked up in H.239 data streaming. The VCS gives businesses a more interactive conferencing experience allowing both data and live video to be equally important to get the job done. Future versions of the VCS will be able to increase the everyday applications of telepresence, such as augmented reality and live video editing, for a more robust experience that merges data with live video like never before.” Bob McCandless, CEO of BrightCom

MAGOR’S VISUAL COLLABORATION

www.Magorcorp.com Magor Communications

Overview A significant differentiator for Magor TeleCollaboration is the company’s approach to visual collaboration, which can dramatically improve the effectiveness of video-based meetings.

Key Features • Allows participants to easily access, share and manipulate the files, applications and

Magor Communications’ innovative visual collaboration capabilities allow participants to easily access, share and manipulate the files, applications and other information assets that users keep on their personal computers. These assets are often critical to the success of a visual collaboration experience. Magor’s implementation allows users to easily and seamlessly access and share these important assets during a visual collaboration experience, immediately enabling documents and files to be worked on in a collaborative manner, with no need for any specialized training. With instant drag-and-drop sharing of computer desktops (any mix of PC, Mac, Linux, UNIX or Solaris systems) through an intuitive graphical user interface (GUI), Magor’s advanced collaboration capabilities allow permitted participants to see, control and edit shared files and documents in real time. So, instead of “talk now, do later”, users conduct working visual collaboration sessions that allow them to make decisions, get work done and produce results more quickly than other systems.

document-editing control to other Magor TeleCollaboration participants or to remote participants. Collaboration sessions are secure since the files being shared never actually leave the owner’s desktop – the owner maintains the file. This approach helps eliminate the possibility of multiple, perhaps incomplete or incorrect versions of a document floating around a network and reduces the risk of documents or files inadvertently being released or shared

outside the group.

other information assets that users keep on their personal computers. • Enables documents and files to be worked on in a collaborative manner, with no need for any specialized training • Instant drag-and-drop sharing of computer desktops (any mix of PC, Mac, Linux, UNIX or Solaris systems) through an intuitive GUI • Permitted participants can see, control and edit shared files and documents in real time. • Impressive presentation resolution – 1080p

Unlike the clunky requirements for legacy H.239 services where users have to bring their laptops to a meeting and plug them in for a low resolution presentation to remote telepresence locations, Magor users simply drag an icon of their computer desktop into the workplace area. This instantly brings their desktop into the visual collaboration session – no fiddling with plugs or connections or enduring low resolution presentations.

at 30 frames per second • Collaboration sessions are secure since the files being shared never actually leave the owner’s desktop – the owner maintains the file.

Each participant has individual control over how they view that shared collaboration material. They can scale the document window, larger or smaller, move it to the left or right of the presenter’s image to fit their information needs and viewing preferences – there is no MCU limiting or controlling what each participant can see. Most importantly, users can pass

Magor’s visual collaboration capabilities enable convenient, natural and spontaneous shared collaboration in 1080p. No monitor real estate needs to be dedicated to document presentations, and users don’t need a separate login ID or monthly service to share a document. They also don’t need to bring their PCs and power cables to the meeting. More collaboration. More productivity. Period.

HAIVISION FURNACETM

www.haivision.com Haivision -

The Haivision Furnace can take multiple streams of encoded content and give users access to the live content from any PC. Additionally, the Furnace can record multiple IP video streams and give access to those streams ondemand to any user. Recording and streaming systems enhance distance learning and company meeting environments to overcome the barriers of time, distance and bandwidth.

The power of the Furnace is that the implementation is optimized for IP video. No unusual wiring requirement, only Ethernet. No special client software – only urls representing the location and properties of each asset. Today, the Furnace has evolved and gone a step further in providing “intelligent” IP video that allows for editing, tagging, and bookmarking with HotMarksTM.

Haivision’s Furnace combined with their Makito performance encoders, Stingray set top boxes, and the freely available InStreamTM player delivers a coordinated enterprisewide end-to-end architecture. Furthermore, the Furnace incorporates simple operational processes to record and stream any number of assets in multicast/broadcast sessions for large audiences or in a unicast configuration for the anytime on-demand sessions.

InStream player

Overview The Haivision Furnace IP Video System distributes, records, and provides on-demand IP video content to users across corporate networks.

Key Features • Can take multiple streams of encoded content and give users access to the live content from any PC. • Record multiple IP video streams and give access to those streams on-demand to any user.

The Haivision MakitoTM encoders capture the video session(s) to be recorded and distributed at the source. It encodes HD H.264 streams with resolutions up to 1080p60 and a latency of under 70 milliseconds.The Furnace then coordinates video storage, security settings and playback administration services from a central position in the enterprise network.

The InStream player is a “zero-footprint” client server player technology that requires no installation on any computer and works across all common platforms, thus reducing burden from IT staff. By going to a simple web link, authenticated users can view video anywhere, anytime. InStream also offers a highly scalable

AT&T TELEPRESENCE SOLUTION®

www.att.com AT&T, Inc.

Overview AT&T Telepresence Solution offers a flexible, turn-key, scalable video conferencing experience, including a unique, business to business, meet-me bridging collaboration capability using the AT&T Business Exchange.

Key Features •

Web-based application for scheduling, directory assistance and reporting

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High Definition Video (1080p) with actual size images and spatial audio

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Global reach with service available from sites in up to 75 countries and territories

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tain your entire solution Meeting initiation with a single button

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Interoperability through the AT&T Business Exchange with standard and high definition video conferencing equipment (H.320 and H.323) Ability to connect to Virtual Meetings by Marriott with AT&T and Cisco TelePresence

Access Options: Use industry leading AT&T transport and access options. AT&T Telepresence Solution relies on the AT&T global MPLSenabled network, giving you global reach, reliability and flexibility using AT&T Virtual Private Network services. You can also choose from a range of alternate access options at a variety of lower speeds, enabling your smaller, remote offices or home offices to connect and collaborate with your larger offices.

Your business may save travel costs, reduce carbon emissions and be more productive thanks to AT&T Telepresence Solution. We offer a full range of options to meet a variety of business needs: Management Options: Reduce your up-front cost and IT burden with a bundled solution. AT&T provides end-to-end management and design, provisioning as well as implementation of the service and equipment. You can choose to purchase your own equipment or add AT&T management to equipment you already own. Regardless of which management option you choose, you can get the benefits of the AT&T Business Exchange and the AT&T global, MPLS-enabled network.

Dedicated center to monitor and main-

•

AT&T Telepresence Solution layers the strengths of AT&T’s global networking capabilities on advanced video conferencing technology, giving you an easy to use unique, scalable, highly secure, and reliable virtual collaboration environment. The business-to-business meet-me bridging capability of the AT&T Business Exchange lets you connect to any other AT&T Telepresence Solution enabled location, whether located at your company, or with your customers, your suppliers or your business partners.

Equipment Options: Choose from equipment ranging from immersive rooms for 6 or 18 people to a small conference room or executive office unit for 1-2 people. Plus you get the ability to connect to a variety of standardsbased HD/SD Video Conferencing Equipment via the AT&T Business Exchange.

Pricing Options: You can choose from two monthly rate options for endpoint access and use of the AT&T Business Exchange: • Per Minute (recommended for less than 20 hours/month/endpoint) • Flat Rate/Unlimited (recommended for 20+ hours/month/endpoint) Actual pricing depends on your management option, equipment options and access options. Let AT&T provide a customized value case analysis for your company to project various cost/benefit scenarios.

MANAGED CONFERENCING SERVICES

www.Avispl.com AVI-SPL

Overview From multipoint videoconferencing to extensive performance reporting, AVI-SPL’s managed conferencing services deliver flexible options for both traditional video and TelePresence environments.

Key Features •

Quality of Service (QoS) connectivity

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Dialing plans

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Easy-to-use features

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Comprehensive monitoring and roommanagement

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Call launching

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Extensive performance reporting

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Full complement of multipoint video conferencing

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Bridging and streaming

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Inbound reservations

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Support for successful HD and SD conferencing

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24/7 HelpDesk

Now you have the power to see and talk to virtually anyone, anywhere around the world – regardless of network, technology or device. Through the advantage of AVI-SPL’s managed conferencing services program, you can easily extend your network’s reach and increase productivity, quickly connecting with individual TelePresence rooms, HD video endpoints, telecommuters or your entire video communications network. Our suite of services is fully customized with three flexible levels, allowing you to “Connect,” “Control” and “Communicate” with ease.

Whether users are on the ConferencePoint Network, ISDN or Public IP video technology, hotel telephone or even a cell phone - ConferencePoint Communicate makes the connection to make your meeting a success. • Bridging services • Videoconferencing services • Audio conferencing • Event management • Streaming events

With ConferencePoint Connect! your company can use its existing IP-network to access feature-rich video communication services and unlimited video calling plans. • • • • • •

Internet connect Overlay network Enterprise peering Carrier peering Bridging on demand B2B exchange services

With ConferencePoint Control, using your videoconferencing or Telepresence technology is as easy as making a phone call. Through the power of our extensive Video Network Operations Center (VNOC), you’ll receive complete, end-to-end Telepresence and video managed service support. • • • •

Calendar and room resource management Integrated call scheduling and launching Complete conference production Performance reporting

Our Technical VTC certifications include: Cisco Premier Certified Partner Cisco Authorized Technology Provider (ATP) in Cisco TelePresence Polycom Platinum Certified Partner Polycom Certified Solutions Provider (CSP) TANDBERG Platinum Partner – Direct

VIRTUAL PRESENCE

video collaboration through its in-region video infrastructure in North America, Europe and Asia Pacific - enabling users across the world to meet instantaneously regardless of their video system, network provider or type of connection.

BCSGlobal.com BCS Global Networks Limited

Virtual Presence offers a wide range of core services including, end-point monitoring and management services, directory services and

Overview Virtual Presence is a fully managed video services suite that enables you to collaborate seamlessly from your desktop, home office, boardrooms or Telepresence systems.

END-TO-END MANAGED VIDEO SERVICES FOR VIDEOCONFERENCING & TELEPRESENCE SOLUTIONS

Key Features •

High-Quality Reliable, Consistent and Easy-to-use Videoconferencing service that “works” at all times

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Flat-rate Pricing Model

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Support for Telepresence, Room and Desktop Systems

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“Inter-Company” B2B Video Conferencing

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Multiple Service Deployment Options – Cloud-Hosted, Customer-Hosted or a Hybrid of both

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Global B2B Video Exchange with POPS in London, Toronto, New York, Hong Kong and Shanghai

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24 X 7 X 365 Global Help Desk

Virtual Presence is a comprehensive end-toend managed video collaboration service that enables organizations to enjoy the full benefits of their video communications technology - with increased reliability, flexibility, scalability and cost savings. Virtual Presence is a fully managed video service provided by BCS Global, and can be deployed as a Cloud-Hosted service, a Customer-Hosted service, or a Hybrid of both, and provides a consistent and high quality user experience - irrespective of the deployment option, using either BCS Global’s state-of-the-art video infrastructure or directly through the customer’s video infrastructure. Utilizing BCS Global’s fully deployed Global B2B Video Exchange, Virtual Presence offers seamless intra-company and inter-company

video asset management. In addition to these service options, Virtual Presence also offers managed concierge services like call scheduling, launching, monitoring and recording.

MANAGED SERVICES TELEPRESENCE OPTIONS I SOLUTIONS SNAPSHOT

Iformata.com

Managed Services

Iformata LLC

Contactus@iformata.com

Iformata is the provider of choice for global enterprise ﬁrms, equipment manufacturers, and top-tier carriers for cloud based managed service oﬀerings. The processes and technologies necessary to manage a video infrastructure, can be costly and cumbersome, causing you to focus on areas outside of your core competency. As the longeststanding telepresence managed services provider, we've had ample time to learn what works, how it works, and what works best. At Iformata, telepresence and video conferencing is not only what we do, but all we do.

Overview Iformata is the provider of choice for global enterprise ﬁrms, equipment manufacturers, and top-tier carriers for cloud based managed service oﬀerings. With a customer base touching every continent, Iformata’s wide range of managed service options give customers an unparalleled range of service models to support their ever changing video management needs.

Key Features Tiered Service Models Language Support Locations Worldwide Single Point of Contact 24 x 7 x 365 Telepresence Exchange®—Providing business to business interconnectivity as well as interoperational conference services across multi-vendor equipment Scheduling & Reporting Endpoint Call Launching, Telepresence Framing and System Monitoring Infrastructure Control and Powerful Event Correlation Service Desk with Auto Ticket Generation and Auto Update Real-time Network Management Tools for Endpoint Integrity Monitoring

Iformata’s Video Network Operations Center, or VNOC® — provides organizations with a wide range of managed service support models. Iformata’s VNOC’s are the nexus where the industry’s most experienced technicians leverage the most advanced technologies. Our VNOC services provide complete solutions encompassing Conference Scheduling and Management, Remote Monitoring, Fault Management and Case Management, Monthly Reporting, and other Optional VNOC services. Iformata’s VNOC team is available to client organizations on a worldwide basis, 24 hours a day, 7 days a week, 365 days per year. With an Iformata managed service you can utilize our state of the art VNOC Symphony® platform – the world’s leading enterprise management system for video and telepresence deployments.

Business-to-Business Iformata’s Telepresence Exchange provides clients’ with business-to-business interconnectivity between diverse telepresence and legacy video systems. Our technicians ensure seamless and interoperable performance across disparate equipment, carriers, networks, and geographic locations. Through international peering relationships with major providers, and by integrating points-ofpresence (POPs) throughout the US, UK, Europe, and India, Iformata’s Telepresence Exchange is the leading video communications network connecting global Fortune 500 ﬁrms within a highly managed architecture. Associates, partners, clients, prospects… Whomever you need to connect with, Iformata’s Telepresence Exchange frees your business from the limitations of phone or email and replaces them with the power of face-to-face communication.

B E N E F I T S Best-in-Class Service

Iformata’s VNOC’s are the nexus where the industry’s most experienced technicians leverage the most advanced technologies.

Support When You Need It

24 hours a day, 7 days a week, 365 days per year.

Cost Eﬀective

Our tiered service models provide the services you need at a cost you can live with.

Build Operate Transfer

Taking your managed services in-house? Iformata provides build, operate and transfer solutions. To learn more contact, contactus@iformata.com.

ABOUT US Iformata Communications is the world’s leading innovator of ubiquitous VNOC tools and end-to-end automation through its VNOC Symphony platform. Iformata is also the provider of choice for global enterprise firms, equipment manufacturers, and top-tier carriers for cloud based managed service offerings. With a customer base touching every continent, Iformata’s wide range of managed service options give customers an unparalleled range of service models to support their ever changing video management needs. With U.S. based offices in Ohio and Virginia and international offices in Mumbai and Bangalore, India along with Stavanger, Norway, Iformata is the industry’s longestserving provider of managed services and video network operations. Through international peering relationships with major providers and other VNOC suppliers, Iformata’s Telepresence Exchange® is a leading video communications network connecting global Fortune 500 firms within a highly managed architecture. Iformata – redefining VNOC services. For more information, please visit www.iformata.com or call +1.937.832.6957.

UNIVERSAL CONNECTIVITY

www. Provideaconferening.com Providea Conferencing Custom

Overview Providea delivers its B2B video conferencing solutions to a host of top companies and organizations that are looking for ways to communicate more effectively with their clients, partners and customers throughout the world with Telepresence and familiar Video conferencing technologies.

Key Features •

Managing access across carrier

net-

works •

Reducing the need for big network pipes

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Maintaining security of the customer’s network

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Reducing the need for ISDN access

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Reducing the need for public IP access

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Reducing the need for bridge or infrastructure on premises

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Telepresence Inter-exchange service

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Access to over 150 IP carriers

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Network mapping services

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Managed QoS translations across multiple networks

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Firewall partitioning for network integrity

•

Utilizes IPV Gateways’ Connectivity + Platform architecture

Universal Connectivity eliminates hardware and network dependencies by providing an “MCU in the cloud” (using either Provideaowned or customer-owned equipment) for B2B, meet-me videoconferencing. Customers of this solution can enjoy reliable, high quality videoconferencing with companies on a wide range of carrier networks. In addition, the Universal Connectivity is well suited for customers needing to conduct frequent B2B calls with a handful of longstanding partners, as well as customers needing to conduct B2B calls on short notice with a wider range of organizations. Especially when coupled with Providea’s extensive video managed service offering, the Universal Connectivity solution is worthy of consideration by any organization, large or small, interested in conducting high quality, business-to-business videoconferencing.

Our Video Network Operations Center (VNOC) handles every element of your call, including connecting all the participants, even across different networks. All you do is walk into the room and start the meeting with your counterparts, who appear in life-size detail and clarity as if you were all in the same room.

Sitting at the heart of the video conferencing experience is the connection that brings together all the parties on a call. How well your provider manages this challenging and multifaceted process determines the quality of your connection and success of the video conference. That’s why so many companies trust Providea and our ability to provide Universal Connectivity, whether a video conference call involves two or twenty different participants.

MANAGED TELEPRESENCE

www.t-systems.com/telepresence T-Systems International GmbH

High-end video conferencing Be simply everywhere. Still flying? Or are you already living? Or: more time would be nice ... Face-to-face meetings without the time and expense of travel: T-Systems’ cutting-edge video-conferencing solution, Telepresence, makes participants feel like they’re in the same room.

Overview Business partners from all over the world, live and life-sized at a table. Every syllable, every raised eyebrow portrayed in real-time. As a full service from T-Systems. That is managed telepresence.

Key Features •

Single- and multiple-user systems

•

From the lean desktop solution to the

You can either buy or lease Telepresence. Alternatively, you can opt for a global endto-end managed-service solution from T-Systems’, including one-stop video-conferencing, network infrastructure, and service & support. With state-of-the-art, made-to-measure solutions from T-Systems, you save time and money.

T-Systems “Managed Telepresence” offers telepresence technology as a managed service: • End-to-end service • Installation, operations and integration from a single source, independent of individual manufacturers and without technological risks • No investment (OPEX instead of CAPEX) • Managed telepresence offers an entirely new video conference experience: personal attendance via video and audio broadcast, as if everyone was sitting around the same table.

Telepresence helps save travel costs by reducing the number of unnecessary and expensive trips. And, as a result, your organization can reduce its carbon footprint – so the environment benefits, too.

exclusive board “lounge” •

Point-to-point and multi-point connections

•

International availability largely guaranteed

•

Optional integration of laptops (also

Become more efficient: Accelerated work processes, faster results, shorter time-to-market. Optimum involvement of employees and partners far away – even at short notice.

HD) •

Incorporation of Unified Communication and Collaboration, etc)

•

Technical requirements, e.g., bandwidths and technologies for real-time communication, are finally fulfilled (and affordable).

•

Strategic partnership with Cisco/Tandberg

Reduce your costs: Significant savings in travel and other costs - see model calculation. Benefit in your private life: Better work-life balance comprising friends, family and your job. Exercise bike rather than taxis and airplanes. Help to protect the environment: Improve the carbon footprint of your company. Help improve its image.

VNOC SERVICES

www.glowpoint.com Glowpoint Cost varies for service

Overview Outsourced Video Network Operations Center services for enterprise customers and telecommunications carriers

Glowpoint’s Video Network Operations Center (VNOC) offers a complete solution for endto-end management of telepresence and video conferencing environments. Our VNOC is designed to drive optimal performance while ensuring the lowest possible total cost of ownership for our customers’ video environments. With services available around the world, organizations such as global enterprises, professional services firms, and leading manufacturers rely on us every day for the complete management of their environments and associated user communities. Glowpoint’s telepresence and video conferencing service offers scheduled and on-demand meetings, together with a choice of flexible service options. So you can be sure that all meeting participants will benefit from a more collaborative experience.

Key Features • End-to-end global management • Proactive monitoring of devices • Scheduling and call launching • Multipoint conferencing service • Technical help desk 7x24x365 • Performance reporting and metrics

Glowpoint is your single point of contact to schedule, coordinate, and conduct successful end-to-end telepresence/video conferences. You can schedule your calls, 24/7, from our Unified Conferencing Portal, or via telephone, email, or fax. When Glowpoint manages your conference, you will be assigned one of our conferencing producers who are dedicated to making your conference successful, whether for a telepresence, high -definition (HD), or standard-definition (SD) call.

GLOBAL VIDEO NETWORKS

www.Masergy.com Masergy Communications, Inc. Priced based on bandwidth

Overview MASERGY provides a premium grade of IP bandwidth specifically engineered to deliver consistent superior quality video at all times and under all network conditions.

Enterprises can enjoy high-quality bandwidth ideally suited for plug and play deployment of, high definition and Telepresence video, while enjoying the advantages of simple call set-ups and stable network connections.

Implementation Flexibility

Best of all, when businesses are ready, they can easily migrate their data and voice to the same network connection for significant cost savings and simplified network management. MASERGY offers superior quality video transport backed by the industry’s strongest global Service Level Agreement (SLA). These industry-leading performance metrics are possible because of the QoS capabilities inherent in MASERGY’s pure MPLS IP backbone. No special equipment is needed to take advantage of these services.

Maximize ROI by Leveraging Video Overlay Network as a Data Backup Network

MASERGY’s existing connections into multiple exchanges also enable a diverse range of B2B service options.

Key Features • 100% packet delivery • 100% in-sequence packet delivery • Max latency variation (jitter) of 1ms • Sub-1 second fast fail-over (network recovery)

Global video networks with QoS can be implemented as a Video Overlay network or as part of a Converged network.

• • • •

Two distinct VLANS with separate physical Ethernet handoffs – one for Video connections, one for Data Video connections can be public or private No requirement for a router No additional cost for the use of the video overlay network as a data backup network

TELX VIDEO EXCHANGE

www.telx.com Telx

Overview Telx’s Video Exchange is an interconnection service for real-time business to business Telepresence and videoconferencing traffic for both service providers and end user alike.

Telx’s Business to Business Video Exchange solves the problem of doing video conferencing with others on different networks. It allows enterprise, carrier, and telepresence and videoconferencing managed service providers to securely connect to their joint venture partners, vendors, and customers on disparate networks. Chances are enterprise and managed service customers are already connected to Telx through the 800+ network and service providers that come together in Telx’s carrier neutral collocation facilities so subscribing to the service is easy. Once subscribed, Video Exchange customers can easily establish true QoS network connections to their joint venture partners, vendors, and customers for realtime telepresence and video conferencing. Insight - Network Management Portal:

Key Features • Enables QoS and address translation • Enables Protocol translation: SIP, H.323,

One value add of Telx Exchange is Insight: a powerful, simple to use tool to monitor and diagnose video call quality across disparate networks including intermediate devices such as routers, switches, MCUs, gatekeepers, and session border controllers.

H.320 thru hosted bridges. • Standards-based addressing.

Insight gives the ability to:

• Provides a simple to read dashboard and easy to run diagnostics.

•

• Secure space for collocation of video equipment.

•

• Interconnection to and between service providers. • 24x7 personal support to help troubleshoot and resolve problems

• •

Check Network Status, Quality, and Performance - Latency, Packet loss, jitter Check Intermediate Devices- What’s Up? What’s Down? Packet-loss? Check routes - Hop count, Diagnosis problems - View syslog and SNMP info

• IP-V Gateways is a partner of Telx

The Insight Network Management Portal is an optional feature of the Telx Video Exchange.

Interconnection - Cross Connects: Telx provides the greatest number of global opportunities to terminate telepresence, videoconferencing, and voice traffic, deliver your content, or access public IP networks. The Telx Virtual Xchange and the Ethernet Exchange provide virtual interconnection to save time and money for service providers. Colocation: Telx provides secure colocation centers to locate video equipment like bridges and gateways.

VIRTELA SECURE VIDEO EXTRANET SERVICE

Virtela.net/managedvideo Virtela Private

Overview Virtela Secure Video Extranet enables businesses to privately connect to video endpoints outside of their corporate perimeter to support telepresence and other videoconferencing applications with partners worldwide.

Key Features •

Optimizes video calls between partners regardless of underlying carrier

•

Agnostic of telepresence or HD video endpoint in use

•

Set up and management of security policies between partners

•

Network access points worldwide for high performance regardless of location

Among carriers with telepresence-specific services, Virtela offers a high degree of differentiation through its approach to broadband redundancy and its unique access service methodology. The company’s goal is to work with as many carriers and access technologies as customer demand requires. Supported services can be native Ethernet, legacy private line, frame relay, ATM, an MPLS Network-toNetwork Interface (NNI), interconnection with a telepresence exchange service or IP VPN over the Internet. With the supervision of the company’s Regional Policy Centers, carrier services are constantly monitored and the customers’ connectivity and performance levels maintained at the highest levels. Enabling a range of connectivity options is an advantage for the largest enterprise networks where the scale of operation is based on a business footprint that touches a huge geography, exceeding the coverage of any one access carrier. This same connectivity also provides access to the Enterprise Services cloud which is a unique delivery platform for providing virtualized network based services.

The Secure Video Extranet service is a specialty offering designed to enable inter-company telepresence and video conferencing service. Customers can leverage a mix of dedicated carrier-carrier NNI connections, connections to strategic inter-company telepresence exchanges or leverage IP VPN technologies for interconnectivity, enterprise network to enterprise network over the Internet.

Dedicated NNI services: Video-enable one or more enterprise video networks on a frequent basis for an extended period. Exchange service interconnection: Typically require less notification to initiate, but once established can similarly enable extensive enterprise-enterprise telepresence communications. IP VPN services: Designed to enable enterprise network to enterprise network interconnection over the Internet.

VERIZON BUSINESS TELEHEALTH Verizon Business plans to broaden their share of client communications by leading with telepresence. The Telehealth program encompasses several leading applications: Professional education and training – Physicians, nurses and all manner of care givers that are licensed typically attend both professional training sessions to retain their licenses and to learn advanced specialist skills. Telepresence sessions are particularly appropriate in this setting, since the high quality experience reduces fatigue in long training sessions.

www.Verizonbusiness.com Verizon Business

Overview Telehealth enables collaboration across the healthcare system, regardless of where patients and healthcare providers are located.

Key Features • Immersive video conference rooms • Managed telepresence service • Network access via the Verizon Conferencing Private IP network, the public internet, traditional ISDN, or any combination • Consulting and integration services for IT, security, communications, and networking solutions

Specialist availability – Patients are able to interact with the physician specialist as if they were in the room. Closing the Language Gap – In many communities the nurse or attending physician may not speak the language of the patient. Using a video contact center where the contact center agents are translators, the physician or nurse with the patient can speak with the translator in the video session. Home care – In this circumstance the patient is remote or mobility challenged, where the caregiver needs only check in on the patient. Recorded training – enabling the recording and then playback of previously recorded training or professional education sessions. More productive administration – Using telepresence the time available from not traveling can be put to good use making decisions or collaborating on other projects and opportunities.

Verizon Business has the range of network, equipment resale and professional service skills and experience in the healthcare industry to implement and grow these and many other applications for this important market. Through a consultative process, the healthcare provider’s business goals are reviewed against the backdrop of the actual communications implementation where the gap analysis and equipment class recommendations can be made. Verizon Business prides itself on being equipment agnostic and is able to support equipment from all the leading vendors, and all the leading telepresence and video conferencing vendors including Cisco/ TANDBERG and Polycom.

GLOBAL VIDEO EXCHANGE FROM BT CONFERENCING

www.BTConferencing.com BT Conferencing Call for pricing

Overview BT Conferencing’s Global Video Exchange makes the promise of inter-company TelePresence a reality. GVE allows you to collaborate with partners, suppliers, customers and others around the globe.

Key Features • Global presence • Over 50 clients globally • Over 400 sites globally can interconnect • One of Cisco’s top go-to partners • MPLS in 170 countries • High security and redundancy • Two exchange nodes (UK & US) • Flexible service packages

With the industry-first technology of Global Video Exchange, you’re able to easily reach outside of your enterprise to connect with clients, partners, and vendors that are critical to your business success. In addition, BT’s Global Video Exchange service provides you with neutral nodes of connectivity that securely route Cisco TelePresence video calls from one site to another, and gives you flexible service tiers that support an extensive range of conferencing requirements.

Easy to use, Reliable and Cost-Effective Imagine shaping business strategy, creating a competitive advantage, and connecting your business globally without ever leaving your office. With BT Global Video Exchange, your Cisco TelePresence conferencing solution is now more powerful and easy to use than ever before!

To extend your reach, our Global Video Exchange service includes nodes in London, England, and Denver, Colorado, and accommodates a range of network connection options to the Exchange nodes. The nodes support point-to-point and multipoint TelePresence calls between sites within EMEA, US, and APAC. The BT Global Video Exchange routes calls using publically registered E.164 phone numbers. In addition, Session Border Controllers sitting within the Exchange allow calls to securely transit between clients’ private network domains. Each Exchange node is fully redundant, and provides an additional capability for customers that don’t own their own CTMS switch to initiate a multipoint TelePresence call through the BT Global Video Exchange.

With over 25 years of experience, expertise, and global reach, we’re more than qualified to connect your world, giving you the advantage of focusing on what matters – the success of your business. How do we do this?

With BT Global Video Exchange, we simplify video conferencing by allowing you to easily participate in calls with other members.

•

Our Member Directory list is maintained by BT Conferencing and is available upon request. Members may choose to be listed in the directory, or remain private. Customers may also elect to create communities of interest with specialized directories. These directories are secured and controlled with Onward, BT Conferencing’s internal service platform.

•

• •

Onward, the industry’s only unified conferencing services platform Automated conferencing applications with on-demand tools Proactive performance management through real-time metrics Industry-leading services with a global reach Presence in 170 countries

TELEPRESENCE INTEREXCHANGE NETWORK (TEN)

www.glowpoint.com Glowpoint Dependent on services selected

Overview Suite of services that enables B2B video conferencing and telepresence connectivity over disparate networks

Key Features • Delivers interoperability • Supports SD, HD, and telepresence • Interoperable with Cisco endpoints • Offers inter-connect exchange service • Based on global standards • Includes video applications and tools

The Telepresence interExchange Network (TEN) is a leading B2B video exchange service that enables you to easily and affordably connect your business with a growing, global community of business video users. Similar to voice telephony, where telephone carriers developed exchanges to interconnect thousands of public and private voice networks throughout the world, TEN provides a video communications “Exchange” that interconnects private, carrier, and public video networks. TEN offers secure, Quality of Service (QoS), B2B video calling that is available worldwide. Joining TEN is simple, secure, and cost effective and virtually every type of video system, including telepresence systems, high-definition (HD) and standard-definition (SD) video conference equipment, as well as desktop video, is supported.

When joining TEN, you can choose to register an entire video network infrastructure or individual video systems and rooms. For service providers and enterprise network managers, connecting is simple, secure, and non-disruptive and includes a host of flexible access options. TEN is already helping more than 6,200 telepresence and video systems connect to each other worldwide, along with more than 750 public video rooms through participating IP service providers. TEN provides immediate results in extending video calling capabilities beyond the confines of private networks and infrastructures, while delivering an enhanced ROI and lowered total cost of ownership.

VERIZON IMMERSIVE VIDEO EXCHANGE help desk can join any call in progress, replicate problems and communicate the status of any issues via telepresence.

Verizon Immersive Video Exchange (VIVE) All users access the exchange through their private MPLS VPN service where an SBC assures address transparency and the MCU can bind multiple connections into the appropriate, secure multipoint session.

Assuming the network is already in place, Verizon Business expects to onboard new customers in much less than 30 days. Key differentiators are the systems redundancy for higher availability, the broadest geographical footprint and an attractive pricing model that offers no minimum monthly bill with usagebased pricing for exchange services.

Verizon supports point-to-point ad hoc calling. Verizon Business supports point-to-point and multi-point inter & intra-company sessions that can be reserved by telephone to the reservation desk or via the reservation portal. The VIVE will also offer an opt-in exchangewide directory to protect privacy and security. www.Verizonbusiness.com

Initially targeting Cisco TelePresence customers, supported endpoints will be signalingaccessible through the Cisco Unified Communications Manager, which will be expanded to include H.323 gatekeeper and SIP registry or proxy server support.

There are redundant exchanges in North Royalton OH and Houston TX that are capable of rapid failover, with redundant MCUs and redundant equipment. Verizon Business has a Cisco TelePresence room setup so that the

Verizon Business

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VIVE is designed from the ground up to be a carrier-grade, multi-vendor automated switching service for inter-company telepresence and video conferencing customers. GREENLAND

Bay

• SLAs for packet delivery of 99.5 percent or greater for regional round trips within Europe and North America, and transatlantic round trips between London and New York • A ULH network that will extend 80,467 kilometers (50,000 miles) • OC-192 lines that allow data transfer up to 10Gbps • TDM/Ethernet connections up to 40Gbps • A patent-pending IMPACT Rapid Fault Isolation service that helps to improve customer network performance and speed fault resolution • Five major global Network Operations Centers in the U.S., Europe and Asia-Pacific • Application Aware Networking (AAN) helping customers improve the performance of their Private IP network and associated business applications

IT Solutions

Security Solutions

Communications Solutions

Networking

Application Management Application Acceleration Backup and Restore Content Distribution Data Center Collocation Hosted Infrastructure IT Service Desk Messaging CaaS Managed Hosting

Conferencing Contact Centers Digital Media Local Service Long Distance Managed Mobility Unified Communications VoIP Web Centers Wireless

Access Data Center Connectivity Managed Network Private Networking Public Networking

www.verizonbusiness.com

PHILIPPINE

TELIRIS INTERACT COLLABORATION OPTIONS

www.teliris.com Teliris Call for pricing

Overview The Teliris InterACT Collaboration portfolio delivers the industry’s broadest range of cutting edge immersive collaboration tools for telepresence that allow people to act as if in the same room.

Key Features • Multi-touch surface computing • 2D & 3D Presentation screens • Lecterns for stand-up training, lectures • High resolution document cameras

Teliris InterACT TouchTable is the only multitouch computing environment for telepresence, allowing users to simultaneously share global content intuitively with multiple participants or locations. The multi-touch virtual table supports a wide variety of content including video, text, photos and audio files without a keyboard or mouse. This unique technology is available as a 22” table mount or as a 57”, two-person interface embedded into a telepresence table.

Teliris develops and implements the world’s most innovative fully managed telepresence and collaboration solutions, realistically replicating the human dynamics of an in-person meeting experience. Through its 6G platform, Teliris radically simplifies the acquisition, deployment and operating costs of telepresence with market-leading 99%+ availability guarantee and interoperability with all telepresence, traditional VC and UC solutions.

Teliris InterACT EaselTM is the only interactive flip chart and white board for telepresence, enabling users to create, share and edit ideas in real-time. Using the presentation wall and an easy-to-use editing tablet, 1 to 6 digital whiteboard sheets display all types of content including computer files, video images or handwritten notes or sketches across all meeting rooms. Sheets are stored for future recall or distributed automatically via email. Teliris InterACT PresentationTM allows meeting participants to share documents with all meeting locations simultaneously from their computers by simply plugging in their laptop. Also available in 3D for complex visualizations.

Teliris leads the industry with its realistic interoperability solution for telepresence, videoconferencing or unified communications systems with the most natural experience across all solutions.

Teliris InterACT LecternTM is a unique camera and display system that perfectly positions a remote presenter for stand up lecturing with all the correct eye-lines and perspectives.

With one of the world’s largest global telepresence exchanges, Teliris delivers the highest quality, affordable connectivity to any location, system type or disparate telepresence exchange. As the premier meeting place for telepresence, Teliris’ telepresence exchange integrates a wide array of networking options, including high-quality QoS-based networks, low-cost general-purpose networks, customer-owned networks and the Internet.

• Virtual flip-charts/whiteboards • Blu-Ray/DVD playback

Teliris InterACT DocCamTM is an interactive high resolution, high magnification imaging camera for telepresence that allows users to view and share object images in precise detail and is compatibile with the full suite of Teliris collaboration tools. Teliris InterACT Blu-Ray/DVD™ playback system can be integrated into any Teliris Telepresence environment for immediate high-definition content sharing.

VIDYOROUTER™

At the heart of the VidyoConferencing™ system is the VidyoRouter appliance, a new paradigm for multi¬party conferencing, that eliminates the need for the Multipoint Control Unit (MCU) required in traditional video conferencing systems. The VidyoRouter is the keystone in this major architectural change for videoconferencing.

www.vidyo.com Vidyo

Overview We make natural video communication available to everyone—from the office, home or while traveling—over general purpose IP networks, including the Internet. Vidyo has made telepresence-quality video conferences easy and affordable on PCs, Macs and HD room systems.

Key Features • Enables every end point up to its potential

VidyoConferencing was designed for general purpose IP networks. Encoding and decoding oc-curs only at the endpoints — leaving just video packet routing to be accomplished within the network itself. Vidyo’s intelligent VidyoRouter ensures that this packet-switching is handled with optimal efficiency — without either degrading the quality of the video or adding notice¬able latency, yet it delivers rate matched and resolution matched streams to each endpoint while providing industry leading network error resiliency – key to leveraging the public Inter¬net and wireless networks to make visual communication work wherever you do.

to perform

without impacting oth-

ers in the conference • Provides industry leading network error resiliency leveraging H.264 SVC standard • Imperceptible delay (<20msec introduced to media streams) • No transcoding – no video or audio quality loss • Great quality over the Internet and wireless networks • Highly scalable – 100 concurrent HD multipoint VidyoLines per stackable VidyoRouter • Floating VidyoLine licenses – economical

The VidyoRouter significantly improves network utilization efficiency by sending along only as many packets as an endpoint is capable of handling, depending on limitations in bandwidth, processing power and screen resolution. And because the amount of processing power and bandwidth available is dynamic, the VidyoRouter constantly tests and recalibrates what it should be sending to each endpoint, ensur¬ing that each endpoint is provided with the highest quality video it’s capable of receiving — even as local conditions change from one mo¬ment to the next.

global deployment and redundancy • Easy to deploy and scale – hours, not days

Each VidyoRouter supports up to 100 HD 1080p VidyoLines. A Vidyo¬Line™ is a shared resource that enables any VidyoDesktop user to participate in a point to point or multipoint Vidyo conference.

Since VidyoRooms and legacy endpoints connected through the VidyoGate¬way do not consume VidyoLine licenses, purchasing and provisioning a VidyoConferencing system is easy and affordable – however many VidyoDesktop users you need to concurrently participate in calls is the number of VidyoLine licenses you need. It’s that simple

Since all VidyoLines can be managed by a single VidyoPortal™, VidyoLines can reside together on one VidyoRouter or – to optimize user experience and performance – Vidyo¬Lines can “float” among multiple VidyoRouters that reside at different geographical loca¬tions, providing both redundancy and improving performance by utilizing VidyoRouters nearest the participants. Given that endpoints can produce a variety of different resolu¬tions, quality and frame rate combinations, the VidyoRouter ensures a video experience of consistent quality that is free of blurry images and broken pictures.

POWWOW VIRTUAL

www.PowwowVirtual.com Human Productivity Lab $40,000,000

Overview Powwow Virtual is the Human Productivity Lab’s business model for a global network of publicly available telepresence conferencing centers & sales centers for corporate telepresence, VTC, and prosumer video communications solutions.

Key Features •

A wide variety of systems of varying capacities and capabilities at superior price points than currently available

•

Ability to strongly brand the experience unlike hotel deployments

•

High-traffic locations in the major international gateway cities with respect to consumer awareness and visibility

•

Superior economics and overflow capacity for peak meeting times vs. onesie/ twosie deployments

•

Strong focus on the customer and the customer’s ability to connect with the greatest number of telepresence and videoconferencing end points at the greatest possible quality vs. a single platform approach

•

The world’s best showrooms and solution centers for enterprise customers.

Powwow Virtual is the Human Productivity Lab’s business model and technology roadmap for a global network of publicly available telepresence conferencing centers that double as showrooms/sales centers for corporate telepresence, video conferencing, and prosumer/ consumer visual collaboration solutions. We are seeking $40MM to open 6-7 “super centers” in high-end retail/business/ mixed use locations such as Tysons Corner Galleria, Grand Central Station (Pan Am Building/200 Park Avenue) in New York, Phipps Plaza in Atlanta, and/or the Ferry Building in San Francisco. The 6-7 initial locations would prove the Reed’s Law model I.E. that each additional location drives sales to the other locations in a virtuous cycle that grows geometrically with each new location. Additional locations (8-50+) would be added through franchise partners or through another capital raise to open additional company-owned stores. Each Powwow Virtual location would have multiple telepresence and videoconferencing systems from leading telepresence providers available by the hour or day. Each super center location would feature best-of-breed telepresence environments from 1 seat to 28 seats that would be capable of communicating at the highest possible quality natively with other Powwow locations, corporate telepresence and videoconferencing systems on a wide variety of carrier/private networks, publicly available telepresence networks and the world’s 2,500+ publicly available videoconferencing

Powwow Virtual has: • • • •

•

A world-class technology team at arm’s length The right technology roadmap for success The designs for the facilities and unique telepresence environments/solutions Relationships with the leading telepresence hardware vendors, telepresence managed service providers, carriers, and inter-networking providers in the world The largest audience in the world interested in telepresence

Interested in seeing our Executive Summary? We look forward to speaking with you! Please contact us: Info@HumanProductivityLab.com or call us at +1 (512) 828-7317 (The Americas)

TATA COMMUNICATIONS TELEPRESENCE SERVICES

www.TataCommunications.com/ Telepresence Tata Communications US$ 500(average)/hour

Overview Tata Communications are the first carrier in the world to offer worldwide public Telepresence rooms for rental by the hour.

Key Features •

Push-button simplicity and remote call launching

•

Web Portal & Reservation Agents

•

Connected to corporate Cisco TelePresence systems globally

•

Interconnection agreements with BT and Telefonica TP networks, with more inter-carrier agreements in the works

•

Partnerships with the luxury Taj, Starwood and Rendezvous Hotel Groups, and key conference venues worldwide

•

Partnerships with major Travel Management providers including: American Express Corporate Travel, Carlson Wagonlit Travel, Advantage Business Travel, Sabre GetThere and TRAVELFORCE*

•

Partnerships with leading Videoconference providers: Whygo and Eyenetwork

Tata Communications are the first carrier to provide Public Telepresence Rooms for rental by the hour. Public Telepresence Rooms are open to the general public and can be reserved by anyone at the pay-per use hourly rate, typically US$ 500 (global average). They are accessible 24x7x365 and are proven as a cost-effective method for access to Cisco TelePresence high-definition immersive technology, enabling the highest quality collaboration across geographies.

With a network of 27 international locations currently available, Tata Communications aggressive global expansion plans are strengthened through their unique Telepresence relationships with global Travel Management companies: AMEX Corporate Travel, Carlson Wagonlit Travel and Sabre GetThere, as well as other domestic travel management companies.

Public Rooms seamlessly connect with the Tata Communications Global Meeting Exchange (GMX) service, where enterprises that use Cisco TelePresence equipment can meet with customers, partners or colleagues using Tata Public Rooms. The Tata GMX enables greater utility for both the Public Room operations and for enterprises also invested in Cisco TelePresence technologies. Tata Communications launched their Public Room service in July 2008 within India and currently have 27 Public Telepresence Rooms with their community of partners globally – 6 in India, 7 in North America, 6 in Europe, 5 in AsiaPacific and 1 in South Africa, with another 10 rooms set to launch by March 2011 in major business centers as well as emerging markets. The footprint will continue to grow in 2011 and beyond. Full details of Tata Communications Public Room locations can be found at: http://tatatelepresence.com/locations/

The User Experience: Customers can easily book a meeting at any of the Tata Communications public Telepresence rooms through the Tata Communications Web Portal. Alternatively, reservations can be made via telephone or email to the VNOC (USA 1 866 614 7046, UK 800 4569 7647, India 800 100 3430, Int’l +1 312 646 7620, scheduling@vnocservice. com). Customers can buy individual meetings online in the e-commerce portal or purchase a pre-paid package from Tata Communications, providing bonus time.

GLOBAL DISTRIBUTION PLATFORM

Whygo.us WHYGO -FREE if you book public rooms. License fee if you don’t.

ONE scheduling system to rule them all. Well that’s the idea anyway. WHYGO, the world’s largest online distributor of public video conferencing and Telepresence facilities has now expanded into the enterprise space with one single scheduling system for private and public facilities and desktop clients.

Overview

That’s right! Private AND public facilities.

WHYGO provides public room provision to direct and channel customers via its global operation centers and unique enterprise and channel scheduling system solutions. We combine the private and public video facility worlds together.

Live availability of your video facilities.

Managed Service Providers WHYGO has over 150 resellers today and most have rebranded our scheduling system as theirs. We have spent 8 years building our channel product solutions so that MSP, Telco, Room Supplier, Travel Agents and even other public room brokers can quickly rebrand and sell our scheduling platform. You can chose from totally outsourced, semioutsourced or direct to customer.

We can synchronize with most major calendar systems such as Outlook, iCal, Lotus Notes and all major mobile platforms in minutes. Access over 2500+ public video facilities.

Key Features •

Company branding

•

Calendar & Search feature for easy management

•

Book multiple locations in one conference

•

Live availability of your own facilities through our simple calendar sync

•

Whygo boasts the largest public network of videoconferencing and Telepresence facilities worldwide. Over 1/3rd have live availability and instant confirmations and the rest are serviced 24 hrs by 4 global operation centers to ensure you get the fastest and most efficient response. Recap Why wait for a response when you can book online and have your own private AND our public facilities scheduled in minutes.

Access to the largest network of public video conferencing & Telepresence

• Automate the lot!

facilities. Over 2500, many with live availability & instant confirmations •

Load your connection rates to see exactly how much your conference will cost

•

Associate costs to your video investment

When you confirm your conference, the WHYGO system can schedule bridges automatically. No development is needed. Just grant access and your new scheduling system will do the work.

to - calculate ROI •

Pull reports in seconds

•

Automate your connections and even

•

Invite desk top clients

•

If you outsource your connections to a Managed Service Provider, just ask them to give you access.

• •

Live availability of your private video conferencing & Telepresence rooms; Access to the largest network of public rooms; Can auto schedule calls; All on one amazingly easy to use booking & management interface.

TELEPRESENCE & VISUAL COLLABORATION CONSULTING

www.HumanProductivityLab.com Human Productivity Lab

Overview The Human Productivity Lab is the leading consulting firm for organizations looking to implement or improve their telepresence and visual collaboration capabilities.

Key Features •

Presence in the United States and Europe (Frankfurt/Main, Germany)

•

Productivity-focused approach

•

Future-proof telepresence deployments & investment

•

ROI Modeling/Deployment Strategies

•

Vendor and Technology Assessments

•

Best Practice Assessments

•

Inter-Company Telepresence Strategy and Implementation

The Human Productivity Lab (HPL) provides telepresence consulting services for Fortune 500 and mid-size firms across a broad range of industry sectors. We approach every telepresence engagement exclusively from our client’s perspective, employing a vendor-neutral focus. With objective analysis, companies and enterprises get the right hardware, network, and services mix for their needs. Selecting equipment, managed services and network providers is a complex process and the investment considerable. As with most technologies, knowledge is specialized. The HPL’s mission is to work with organizations to bring them up to speed rapidly, improve their decision making with specialized knowledge, reduce the hard and soft cost of deployment by providing dedicated resources that don’t impact other projects, and help future proof their investments. The Human Productivity Lab offers telepresence end-user firms a host of advisory services including RFP/RFI Development, Acquisition Consulting, Realistic ROI Modeling/Deployment Strategies, Vendor and Technology Assessments, Telepresence Solution Design, and Best Practice Assessments.

Inter-Company Telepresence and Effective Visual Collaboration: The HPL, quite literally, wrote the book on how to create an effective inter-company telepresence and visual collaboration program and held the world’s first conference on the subject in 2010. The Lab can help your organization maximize the ROI on your telepresence investment by maximizing your ability to connect with partners, vendors, investors, and customers.

Consulting for Investors The Lab frequently consults for investors that are looking to better understand the telepresence and visual collaboration industry. The Lab has consulted for international investment banks, hedge funds, and private equity funds. Among other prescient insights, the Lab correctly predicted to both investment bank and hedge fund clients that Cisco would acquire TANDBERG more than 6 months before the acquisition was announced.

TELEPRESENCE OPTIONS

www.TelepresenceOptions.com Telepresence Options

The Telepresence Options Website is the #1 website in the world focused on telepresence technologies, visual collaboration, managed services, and inter-networking visual communications. The site attracts tens of thousands of unique visitors per month from over 180+ countries around the world.

Overview The #1 website in the world focused on telepresence, effective visual collaboration and inter-networking telepresence.

Main Page – New telepresence product announcements and reviews, Company Profiles, and in-depth Solutions Snapshots.

Telepresence Options features: The Telepresence Options 2011 Yearbook Is published in both hard and soft copies and is a comprehensive sourcebook and cookbook for anyone interested in telepresence. The Telepresence Options Telegraph The World’s most widely subscribed periodical focused on telepresence technologies and the telepresence industry.

Telepresence News – News articles on telepresence technologies, major industry news. Telepresence Press Releases – Industry press announcements.

Key Features •

Telepresence Technologies

•

Visual Collaboration

•

Telepresence Managed Services

•

HD Videoconferencing

•

Inter-Networking Telepresence

•

Telepresence News

•

Telepresence Press Releases

•

Telepresence Industry Websites

•

Telepresence Calendar

•

Company Profiles

•

Solution Snapshots

The Telepresence and Videoconferencing Catalog – completely new updated and relaunched in June 2010. The most comprehensive catalog of telepresence and visual collaboration solutions anywhere. Industry Websites – The most authoritative index of links to telepresence, videoconferencing, managed service, and inter-networking providers, researchers, and other resources. The Telepresence Calendar – Authoritative Calendar following telepresence & visual collaboration with the ability to add events to Outlook/Lotus/Google calendars, & reminders. YouTube Channel – Almost 2 MM Views of our posted video content. Twitter – 3300+ Followers.

RSS & Email Subscription – We offer free subscriptions to Telepresence Options Content via RSS & Email. Subscribers can receive new articles from any of our news feeds: Main Page News – RSS & Email Telepresence News – RSS & Email Industry Press Release – RSS & Email Sponsorship – Telepresence Options, the Telepresence Options Telegraph, and the Telepresence and Videoconferencing Catalog offer a highly targeted and cost-effective way to reach the telepresence industry.