Club Carlson - Elite Member Brochure

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SILVER, GOLD & CONCIERGE ELITE MEMBERS

Radisson Blu Hotel Chongqing Sha Ping Ba


Country Inn & Suites By Carlson, Goa Candolim

YOU’VE EARNED IT Club Carlson℠ Elite status is all about giving you enhanced rewards, exceptional service and premium privileges at more than 1,000 Carlson Rezidor hotels worldwide. Welcome to extraordinary hotel experiences, rich bonus point opportunities, Award Nights and valuable redemption offers. More points, more partners and more places means earning faster and redeeming easier. It’s all here for you. Club Carlson. Loyalty Rewarded.

clubcarlson.com

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IT’S SO EASY TO EARN AND REDEEM YOUR POINTS STEP 1

Here’s how it works: Use your card with every hotel stay. • Earn 20 Gold Points® per U.S. dollar spent on Eligible Stays and on meals and beverages charged to your room. • Receive Elite bonus points on Eligible Stays (see your Elite tier benefits page for details). • Enjoy other Elite status privileges, such as complimentary room upgrades, early check-ins and late checkouts, and more.

STEP 2

Go online and manage your account at clubcarlson.com/myaccount. • Watch your balance grow as you accumulate points toward free Award Nights. • Learn about program benefits and special promotion opportunities. • Start planning how to redeem your points.

STEP 3

Redeem your points for Award Nights and a collection of exceptional rewards. • Enjoy free nights on standard and premium rooms – starting at 9,000 points with no blackout dates on standard rooms. • Pay with Points+Cash for an Award Night starting at 5,000 points. • Exchange points for airline miles with more than 20 airlines. • Redeem your points for American Express® Gift Cheques and in-hotel Express Awards.

All redemption options are subject to additional terms and conditions, available at clubcarlson.com/termsandconditions. The merchants listed are not affiliated with the Carlson Rezidor Hotel Group, nor are they sponsors or co-sponsors of Club Carlson. Merchants listed are subject to change without notice.

DREAM & REDEEM Park Plaza Bangkok Soi 18


Earn Points

15% Points Bonus on Every Stay

Earn 20 Gold PointsÂŽ per U.S. dollar spent on Eligible Stays and on meals and beverages charged to your room.

Earn more points faster. Silver Elite members receive a 15% bonus for each U.S. dollar spent during Eligible Stays.

Free Award Nights

Redemption Options

Enjoy Award Nights on standard and premium rooms – starting at 9,000 points with no blackout dates on standard rooms.

Enjoy first-class redemption options such as airline miles, gift cheques, in-hotel Express Awards, and more.

clubcarlson.com/elitebenefits


Radisson Blu Hotel Liuzhou

Once you've reached 15 nights or 10 stays at more than 1,000 Carlson Rezidor hotels, you become a Club Carlson℠ Silver Elite member, and will receive a collection of valuable benefits and privileges, including: 10%

Discounts 10%on Food & Beverages

Complimentary Room Upgrade

Early Check-In and Late Checkout

Receive a 10% discount on food and beverage purchases at participating all-day dining hotel restaurants worldwide.

Enjoy the comfort of a room upgrade – which will be offered at check-in, upon availability.

Special early check-in or late checkout privileges as available, upon request. Simply inquire at the front desk.

Elite Status Fast

Rollover Nights

Elite Member Services Line

Earn Elite status fast – In addition to paid Eligible Stays, Points+Cash and redeemed Award Nights count toward achieving Elite status.

Get a jump-start on the new program year: we will automatically carry your unused Eligible Nights forward.

Enjoy exclusive use of our dedicated Elite Member Services Line for assistance with your account information and travel needs.


Radisson Blu Aqua Hotel, Chicago

15%

Earn Points

35% Points Bonus on Every Stay

Discounts 15% on Food & Beverages

Earn 20 Gold Points® per U.S. dollar spent on Eligible Stays and on meals and beverages charged to your room.

Earn more points faster. Gold Elite members receive a 35% bonus for each U.S. dollar spent during Eligible Stays.

Receive a 15% discount on food and beverage purchases at participating all-day dining hotel restaurants worldwide.

Free Award Nights

Redemption Options

Elite Status Fast

Enjoy Award Nights on standard and premium rooms – starting at 9,000 points with no blackout dates on standard rooms.

Enjoy first-class redemption options such as airline miles, gift cheques, in-hotel Express Awards, and more.

Earn Elite status fast – In addition to paid Eligible Stays, Points+Cash and redeemed Award Nights count toward achieving Elite status.

clubcarlson.com/elitebenefits


Once you've reached 35 nights or 20 stays at more than 1,000 Carlson Rezidor hotels, you become a Club Carlsonâ„ Gold Elite member, and will receive a collection of valuable benefits and privileges including:

Complimentary Room Upgrade

Early Check-In and Late Checkout

Room Availability Guarantee

Enjoy the comfort of a room upgrade – which will be offered at check-in, upon availability.

Special early check-in or late checkout privileges as available, upon request. Simply inquire at the front desk.

Enjoy our special room availability guarantee up to 72 hours before arrival when you book your stay using our exclusive Elite Member Services Line.

Rollover Nights

Elite Member Services Line

Get a jump-start on the new program year: we will automatically carry your unused Eligible Nights forward.

Enjoy exclusive use of our dedicated Elite Member Services Line for assistance with your account information and travel needs.


75%

20%

Earn Points

75% Points Bonus on Every Stay

Discounts 15%on Food & Beverages

Earn 20 Gold PointsÂŽ per U.S. dollar spent on Eligible Stays and on meals and beverages charged to your room.

Earn more points faster. Concierge Elite members receive a 75% bonus for each U.S. dollar spent during Eligible Stays.

Receive a 20% discount on food and beverage purchases at participating all-day dining hotel restaurants worldwide.

Free Continental Breakfast

Free Awards Nights

Redemption Options

Enjoy a great start to the day with a complimentary continental breakfast at any of our participating in-hotel restaurants.

Enjoy Award Nights on standard and premium rooms – starting at 9,000 points with no blackout dates on standard rooms.

Enjoy first-class redemption options such as airline miles, gift cheques, in-hotel Express Awards, and more.

clubcarlson.com/elitebenefits


Radisson Hotel Brunei Darussalam

Once you've reached 75 nights or 30 stays at more than 1,000 Carlson Rezidor hotels, you become a Club Carlson℠ Concierge Elite member, and will receive our superior benefits and privileges including:

Early Check-In and Late Checkout

Complimentary Room Upgrade

In-Room Welcome Gift

Room Availability Guarantee

Special early check-in or late checkout privileges as available, upon request. Simply inquire at the front desk.

Enjoy the comfort of a room upgrade – which will be offered at check-in, upon availability.

Enjoy an in-room welcome gift.

Enjoy our special room availability guarantee up to 48 hours before arrival when you book your stay using our exclusive Elite Member Services Line.

Elite Status Fast

Rollover Nights

Elite Member Services Line

Earn Elite status fast – In addition to paid Eligible Stays, Points+Cash and redeemed Award Nights count toward achieving Elite status.

Get a jump-start on the new program year: we will automatically carry your unused Eligible Nights forward.

Enjoy exclusive use of our dedicated Elite Member Services Line for assistance with your account information and travel needs.


Individual Luxury

Quorvus Collection is a new generation of expertly curated luxury hotels inspired by the lifestyle and sensibilities of the contemporary global traveller. Individual and inspiring, each property within the collection offers a distinguished guest experience – and an invitation to immerse oneself in the best a location can offer. quorvuscollection.com

Hotels Designed To Say Yes!

Radisson Blu® is iconic and contemporary with leading-edge style where the delight is in the detail. The brand’s individually designed guest rooms, superb meeting and event facilities, fitness and spas, very own restaurants and bars, and Yes I Can!℠ ethos deliver a guest experience that is truly unique in the world of hotels today. radissonblu.com

Caring. Sharing. Daring.

Radisson® is modern in outlook, socially responsible and service-driven. Caring, sharing and daring at its heart and core, Radisson is truly committed to building meaningful, personal relationships and has a passion for Yes I Can! hospitality. radisson.com

Smart, Engaging Service

Park Plaza® hotels’ trend-setting designs capture the energy and style of each individual location. An upscale brand with stylish guest rooms, outstanding meeting spaces and dedicated staff, Park Plaza hotels go out of their way to show appreciation to their guests. parkplaza.com

Adding Color To Life℠

Park Inn® by Radisson is a colorful, midscale brand aimed at tech savvy, youthful travelers who know what they want from a hotel. Accessible and inclusive, the brand is Positive, Vibrant, and Uncomplicated. From functional rooms to flexible meeting spaces, the guest experience is designed to be totally reliable and hassle-free. parkinn.com

I love this Country.℠

Country Inns & Suites By Carlson℠ is an upper midscale brand focused on delivering caring, consistent and comfortable hospitality with a touch of home. From our complimentary hot breakfast to free high speed Internet, we treat guests like family. countryinns.com


Radisson Blu Hotel Shanghai New World

Club Carlson.℠ Loyalty Rewarded. No matter how far you travel, contacting us is easy. We value our members and appreciate your decision to choose Club Carlson as your preferred hotel rewards program. We are on hand to assist you. Elite Member Services Phone Numbers Asia Pacific China India Japan Europe, Middle East, and Africa Caribbean, Mexico, Central and South America U.S. and Canada

+61 2 9320 4499 400 1203 254 1800 1800 321 0066 33 821562 +44 207 949 0379 +1 402 501 5622 +1 800 613 3333

Elite Member Services Email clubcarlson@carlsonrezidor.com

clubcarlson.com Like us www.facebook.com/clubcarlson Follow us @clubcarlson Follow us @www.weibo.com/clubcarlson

Club Carlson℠ membership and other benefits are subject to the Club Carlson Terms & Conditions available at clubcarlson.com/termsandconditions. Elite benefits vary by participating hotel, are subject to availability and may not be available at all hotels. Point bonus on standard earn for eligible stays only and doesn’t apply to bonus points. An upgraded room may include a preferred view, higher floor, be newly renovated or a corner room. Concierge Elite members may be eligible for an upgrade to the next room category or to a standard suite, if available. Room upgrades are limited to one room per member per stay. All upgrades subject to availability. One free continental breakfast per night per Concierge Elite member stay and is only available at in-hotel restaurants at Quorvus Collection, Radisson Blu®, Radisson®, Park Plaza®, and Park Inn® by Radisson. Participating properties and available benefits may vary and are subject to change. Carlson Hotels, Inc. is a member of the U.S. Safe Harbor Program and your personal information will be stored in the U.S., may be transferred worldwide, and be processed in accordance with the U.S. Safe Harbor principles and our privacy policy. ©2015 Carlson Hotels, Inc. All rights reserved. Current as of 1 March 2015.


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clubcarlson.com

Park Inn by Radisson Amsterdam Airport Schiphol


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