Celebrating our nurses and health care providers
TGI
Thank you, Nurses! We are grateful for your hard work, dedication, and the amazing care you provide everyday to keep our families safe and healthy. of Honolulu
808-592-5600 • mercedesbenzofhonolulu.com
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Kapi’olani Medical Center for Women & Children
Straub Medical Center
Nurses comfort. Nurses care. Nurses go above and beyond. Mahalo to all of Hawai‘i Pacific Health’s nurses this Nurses Week for helping to create a healthier Hawai‘i. Your hard work and dedication inspire us each and every day.
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Pali Momi Medical Center
Wilcox Medical Center
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DENNIS FRANCIS
Publisher, Honolulu Star-Advertiser President, Oahu Publications Inc.
MESSAGE FROM
DENNIS FRANCIS For nearly three decades, National Nurses Week has been held every year to commemorate the vital roles nurses play in society. After all, nurses are such an important component to the physicians they assist and the patients they care for. These last two years have especially demonstrated just how vital nurses are. Nurses are the first point of contact for most patients, as they enter the health care industry and work in areas such as cancer treatment and care coordination. Today, nurses are recognized as highly specialized experts with a wide range of abilities and work in a variety of settings, including schools, clinics or the emergency department. National Nurses Week honors the bravery, dedication and perseverance of nurses in their professions. While one week is insufficient to appreciate the influence that nurses have had on us, people throughout the country take this week to show their gratitude for all that nurses accomplish throughout the year. I’d like to extend a heartfelt thank you to all nurses in Hawaii who have given up their time and put themselves out there for the benefit of others. We are grateful for everything you do for our islands and beyond.
On behalf of the state of Hawaii, I extend my deepest and humblest gratitude to all the nurses who have shown tremendous courage and dedication in continuing to care for our keiki, kupuna, ohana and our communities amidst the challenges of the pandemic. Nursing is one of the most emotionally stressful occupations, and the pandemic only compounded the stress for nurses on so many levels. Nurses perform some of the most difficult and heartbreaking tasks in the medical profession. Their jobs often take a mental, emotional and physical toll on them; yet, day after day, they get up and do it all over again. It takes a special person to be a nurse — someone who genuinely cares for the well-being of others with compassion, hope, understanding and healing. As you celebrate yourself, your fellow nurses and your profession, know that Hawaii proudly recognizes and honors all the contributions and sacrifices you make to protect, promote and improve the health of others. Aloha and mahalo to all the nurses whose highly specialized profession requires years of study, a wide range of skills, attention and dedication, and a compassionate spirit. Mahalo nui loa for all you do and for the lives you touch.
Mahalo nui loa,
With warmest regards,
DENNIS FRANCIS
DAVID Y. IGE
MAY 2022
We can’t thank you enough Now more than ever, we celebrate our caregivers. We thank our nurses, providers and hospital associates who are on the front lines of the current health crisis. You are heroes every day, but you each deserve additional gratitude and appreciation for your tireless efforts and commitment to our patients this week.
National Nurses Week (May 6–12) | National Healthcare Week (May 10–16)
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BY KYLE GALDEIRA
Florence Nightingale is known as the founder of professional nursing and became an industry pioneer after her work during the Crimean War from 1853 to 1856. Nightingale’s habit of making rounds at night led to her being known as “The Lady with the Lamp,” and, appropriately, National Nurses Week shines a light on the current crop of dedicated nurses. National Nurses Week is May 6-12 each year — May 6 being Nightingale’s birthday. The nursing profession has been supported and promoted by American Nurses Association since 1896. Each of ANA’s state and territorial nurses’ associations promotes the nursing profession at the state and regional levels, and conducts celebrations to recognize the contributions that nurses make to the community. “As the largest group of health care professionals in the U.S. and the most trusted profession, nurses are with patients 24/7 and from the beginning of life to the end. Nurses practice in all health care settings and are filling new roles to meet the ever-growing demand for health and health care services,” states ANA president Ernest Grant, Ph.D., RN, FAAN. “Despite the major role nurses play in health care delivery and community outreach, there are opportunities to increase understanding of the value of nursing in order to expand investment in education, practice and research, as well as increase the numbers of nurses who serve in leadership positions.”
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Where can you look up and see a Superhero? Every day here at Hawaii Cancer Care, and anywhere a nurse is working!
Wishing all our Superhero Nurses a
Happy Nurses Week!
Ashley Springer APRN
Judy Ko APRN
Bryce Montalbo APRN
2 LOCATIONS TO SERVE YOU Westridge Shopping Center 98-150 Kaonohi St. Suite 219 Aiea, HI 96701 Phone: (808) 539-2273
Waterfront Plaza 500 Ala Moana Blvd. Suite 6-230 Honolulu, HI 96813 Phone: (808) 524-6115 Fax: (808) 528-1711
Tusi Toomata-Mayer RN
Isobel Webster RN
Our facilities are FULLY ACCESSIBLE, and WE HAVE SAFETY PROTOCOLS IN PLACE for your protection.
Telemedicine visits also available. www.HawaiiCancerCare.com
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Kapiolani Medical Center for Women & Children
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Caring and Guiding
DONNA YIU, RN
PATIENTS OF ALL AGES
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ueen Kapiolani established the Kapiolani Maternity Home in 1890 to ensure the women and children of Hawaii had access to proper, quality health care. More than 130 years later, her vision still inspires and motivates Kapiolani Medical Center for Women & Children’s nurses every day. “Many consider nursing a noble calling; it is also very personal,” says Joan Kanemori, vice president of patient services and chief nurse executive. “Our purpose to take care of women and children in Hawaii and the Pacific is what we take pride in and is what we do best.”
Donna Yiu is one of Kapiolani’s nurses who exemplifies that commitment. She has been with the medical center for more than 30 years. During the pandemic, she was one of the first to volunteer at Kapiolani’s COVID-19 drive-thru testing site. She soon became the caring person many asked for by name. When the site opened on March 13, 2020, little was known about COVID-19. As part of Kapiolani’s Carter Unit, which cares for children with infectious diseases, Yiu had the expertise and compassionate touch frightened patients needed most. She, along with Marie Francisco and the
other nurses, tested thousands of people ranging in ages from 4 days old to 103 years old. They guided each patient through the process, alleviating anxiety all along the way. “In the beginning, there was so much anxiety and unknowns about this virus. Donna and Marie knew how to approach families and children to ensure they were as comfortable as they could be during a difficult time,” Kanemori says. “With their guidance, we soon had nurses who do not normally work in pediatrics offering to help. They worked outside through humidity, rain and the hot sun dressed
Carter Unit, pediatrics
How long have you been a nurse? 33 years Why did you become a nurse? As I reflect on my career, I realize I didn’t choose nursing — nursing chose me. I love to listen and encourage my patients and their families through difficult times. It feels so good to make a difference in someone’s life. It’s also so wonderful to work alongside my very hardworking fellow nurses who make me want to be the best nurse I can for others.
in their full personal protective equipment to serve our community for the past two years.” On March 31, Kapiolani closed its testing and vaccination clinics. The medical center’s staff looks forward to new births, providing exceptional care to more patients and more milestones, including the opening of
the state’s first Pediatric Heart Center later this year. “Nurses want to make a difference in people’s lives and are committed to each other and their team to make this happen,” Kanemori says. “This pandemic challenged us to rise to the occasion and I am very proud of the nurses here at Kapiolani.”
In Celebration of You! Join Hawai‘i-ANA
Wednesday, May 18th, 2021 “NURSES MAKE A DIFFERENCE” featuring Protecting Your Practice
Paina Hale Showroom 1030 Auahi St. Honolulu, HI 96814
The event will feature a guest speaker, vendors, poster presentations, networking and prizes to celebrate YOU!
Register online hawaii-ana.nursingnetwork.com | 808-450-3352
Katie Kemp, RN-BC, BAN
President, Hawai‘i - American Nurses Association president@hawaii-ana.org 808-450-3352
MAY 2022
Nurses Week 2 0 2 2
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At St. Francis Healthcare System, Hawaii’s largest, most comprehensive post-acute provider, nurses play a valuable role in our healthcare team.
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(808) 547-6500 stfrancishawaii.org info@stfrancishawaii.org
Scan Here
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Hawaii - American Nurses Association
Erlinda T. Ferrer
‘Show Aloha’ to
Kapiolani Medical Center for Women & Children Registered nurse for 40 years
NURSES AND KUPUNA IN NEED
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t is well known that nurses are rated as the most trusted profession year after year. However, a majority of our community has little understanding of the diversity of the nursing profession. Registered nurses provide care in hospitals, clinics, schools, patient homes and long-term care facilities. They also can be found working in law, leadership, entrepreneurship, education and more. This year Hawaii - American Nurses Association members were asked to recognize their colleagues who make substantial differences in their unique field of nursing and shed light on the diverse sectors of health care where nurses work. Thank you, Hawaii nurses!
Joray Witt
Pali Momi Medical Center’s emergency department Registered nurse for 11 years
Carolyn Hanakahi
The Family Treatment Center at The Queen’s Medical Center Registered nurse for 27 years
Mel M. Orosco
Jenny Hanish
It is the concept of compassion that has inspired me since I was young. Taking care of my ailing mother at 11 years old until she passed away made me realize that nursing is innate in me. Since then, I always felt the strong passion to care for the sick, and advocate for the most vulnerable. I find fulfillment in assisting, in helping them that they may feel better and somehow may alleviate suffering and in turn promote their overall well-being.
I became a nurse because I liked science. Medical school was too long and my dad told me I’d be poor forever if I did graphic design, but also because I liked science and people and my mom was a nurse. She’s a warm bowl of sunshine, always sweet and good and always helping and putting others before herself. I think this made me equate being a nurse to being a good person when I was younger.
The Queen’s Medical Center Registered nurse for 12 years
Pali Momi Medical Center’s emergency department Emergency nurse for 12 years
Cheryl Lynn Miller
The Family Treatment Center at The Queen's Medical Center Registered nurse for 17 years
My favorite aspect of being a psychiatric nurse is working with children and making a difference in a life and giving hope where, at times, there is none. I love putting a smile on a face where there is sadness and knowing I helped to brighten someone's day.
I became a nurse because I was asked by my aunt, who paid for my schooling, to take up nursing to be able to come to the U.S. Upon graduation from nursing school, I moved to New York on a working visa and worked at Mount Sinai Hospital. After two years, I relocated to Hawaii and have lived here ever since.
I became a nurse because I wanted to make a difference in people's lives. Nursing is a challenging profession but at the same time very rewarding when you know you are part of the healing process. I am proud to be part of this process and be able to give the children hope to live. I love connecting with the families, educating them, and giving them encouragement to support their children and never give up. It's the greatest feeling when the patients are being discharged home and the parents show their appreciation.
When I was a kid, my dad fell off a ladder and sustained an arm laceration. I was automatically hooked to the emergent and fast-paced flow of the emergency room. From that moment, I knew I always wanted to be an ER RN.
Katie Talbot
Maui Memorial Medical Center LPN for two years; an RN for seven years
I became a nurse because it was my innate behavior to help others. My mother is a nurse and my father is a physician. Medical talk was referred to as “dinner conversation” in my house. I have worked in the emergency department for my entire career, and my passion for health care and improving health care has only intensified with the effects of this pandemic. Whether it’s helping patients or helping other nurses, my passion is fueled by improving the day of others.
Lindsey Guth
Complex area lead: Hana, Lahaina, Lanai, Molokai Clinic site: Princess Nahienaena Elementary School, Lahaina, Maui Pediatric nurse for 10 years.
Kenna Gardes
Complex area lead: Kaimuki-McKinley-Roosevelt Clinic site: Kaimuki High School Registered nurse for four years
To do something meaningful with my life and help my community.
I have always known I've wanted to help others and work with children. There is so much growth and development that occurs in the pediatric lifespan. It is rewarding to be a part of a family's first few weeks with their newborn, and be able to nurture and guide them through infancy, toddlerhood, all the way into young adulthood. Nursing affords me the opportunity to build strong relationships with patients and their families, and potentially have lasting impacts on children's futures through the health education and promotion I can provide. Being born and raised in Hawaii, I always knew I wanted to give back to my community, especially those in rural settings where health care is so scarce. I feel fortunate to currently be working with and supporting our rural communities in Maui County.
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MAHALO,
Dr. Nancy Atmospera-Walch
transformative gift for your
The University of Hawai‘i at Mānoa School of Nursing and Dental Hygiene is now the Nancy Atmospera-Walch School of Nursing! Its new name honors UH Mānoa Nursing alumna Nancy Atmospera-Walch, whose transformative gift to the school will have an enduring impact on the quality of nursing education, student success, community service, and the nursing profession in our state and beyond. Learn more about this gift or how you can transform the lives of UH students at uhfoundation.org.
™
University of Hawai‘i ® Foundation
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Pali Momi Medical Center
PART OF OUR FAMILIES
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hen families in Central and West Oahu need help, Pali Momi Medical Center’s seasoned health care team is there for them. The center’s legacy of care began when young physician Dr. Joseph “Joe” Nishimoto opened his practice in Pearl City in 1957. He envisioned a state-ofthe-art hospital where people could seek the care they needed close to home. Since Pali Momi opened its doors in 1989, nurses have been an integral part of the patient experience. “Nurses are the cornerstone of our team at Pali Momi Medical Center,” says Robyn Kalahiki, vice president of patient services and chief nurse executive
at Pali Momi. “I am humbled by the dedication of our nurses who show up each and every day to serve the needs of our community.” At Pali Momi, nurses are truly part of the family and many have chosen to call the medical center home for years. About 76% of the center’s 358 registered nurses have been there for at least five years. More than 200 — about 58% — have treated, assisted, listened to, cheered on and cared for fathers, mothers, grandparents and children at the community-focused facility for 10 years or more. Their commitment is reflected in the many accolades given to Pali Momi. In March, the
76%
medical center was recognized with the Certified Perioperative Nurse Strong Designation. This national honor is awarded only when more than half of a hospital’s eligible nurses achieve the certified perioperative nurse credentials, acknowledging exceptional patient safety and knowledge of current standards before, during and after surgery — essentially from the moment a person steps into Pali Momi until the day they are discharged to go home. “Our nursing staff continues to provide award-winning care at every touch point with the patient and the patient’s family,” Kalahiki says. Every day, the team efficiently
About 76% of Pali Momi’s 358 registered nurses have been there for at least five years.
and empathetically assists people through their medical journeys, many times through services and programs that can only be found in Central and West Oahu at Pali Momi. This includes the region’s only Interventional Cardiac Catherization Unit, as well as comprehensive cancer care and women’s centers. It’s these connections they make with people throughout Pali Momi that resonates the most with those who meet them. “I see our Pali Momi nurses as true heroes for all that they do by demonstrating resiliency, strength and compassion for our patients, community and each other,” Kalahiki says.
Mohammad Khalil Pali Momi ICU Nurse since 2013
Why did you become a nurse? I was considering a career as a nurse or a doctor, but ultimately I chose nursing for its flexibility and the ability to be at a patient’s bedside. Being there for them, and being able to positively affect their outcomes through skills and critical thinking, compassion and caring has had a tremendous impact on how I view my responsibilities as a nurse.
HOME IS FOR ‘OHANA At Palolo Chinese Home, Our Team is Our Family
Mahalo Nurses
Join us in celebrating and honoring our extraordinary nurses and the super-human work they do for our community. Nursing is a work of heart and each day they continue to provide exceptional care for our loved ones with compassion, dignity, and respect. Their impact goes beyond the walls of our hospital and brings hope and healing into the lives of patients and families. Mahalo nurses for all you do! Take a moment to leave a note of gratitude at:
mauihealth.org/mahalo
Maui Memorial Medical Center Maui Memorial Outpatient Clinic Kula Hospital and Clinic /ÃQDŌL &RPPXQLW\ +RVSLWDO
#ROOTEDINSTRENGTH
| mauihealth.org
For more than 125 years, Palolo Chinese Home has been caring for our family and yours. For more information or to become a part of our PCH 'ohana, call (808) 748-4911 or visit palolohome.org.
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Wilcox Health
CARING FOR OUR ISLAND COMMUNITY eorge Norton Wilcox and Dora Isenberg created a hospital for a plantation town in 1938. Now, their vision that began in a T-shaped, two-story building has grown into Wilcox Health, comprised of Wilcox Medical Center and Kauai Medical Clinic. The not-for-profit organization offers state-of-the-art facilities for families across the island, but the mission remains the same as it was more than 80 years ago — to provide excellent care for its community. Wilcox is the largest medical
center on Kauai with a full suite of services offering more than 30 specialties and programs. Its 18-bed emergency department serves as the island’s primary stroke center. Wilcox is the only Level III trauma center on Kauai and the first neighbor island medical center to earn that designation. Kauai Medical Clinic is the island’s largest multispecialty medical group, offering primary and specialty care at clinics in Eleele, Kapaa, Koloa and Lihue, as well as an urgent care clinic in Lihue. In every location, patients receive accessible, quality health care with a personal touch through its nurses. “Wilcox Health has such an incredible team of nurses and I am so blessed to work along-
side them,” says Darla Sabry, vice president of patient services and chief nurse executive for Wilcox. Sabry began her career as a nurse in the intensive care units
of various hospitals and knows the challenges and joys that come with the job. “Kauai is a close-knit community where everyone treats and cares for each other like family,
and we take this same approach to patient care,” Sabry says. “Our nurses at Wilcox Medical Center and Kauai Medical Clinic represent each and every little pocket
SEE PAGE 16
Glenda Fernandez, RN Kauai Medical Clinic 16 years as a nurse
When I was younger, I was diagnosed with lupus and was medevaced to Oahu. I felt scared and helpless. The nurses made such a difference in my life and I wanted to do the same. I love caring for people and helping others.
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Wilcox Health
CARING FOR OUR ISLAND COMMUNITY FROM PAGE 14
of Kauai. They are dedicated, innovative and resilient in finding ways to provide exceptional care every day for patients and each other.” That passion for people can be felt throughout the system, from those working in Wilcox’s emergency department to those who help welcome new babies in the medical center’s four birthing suites. “Our nurses get to know their patients and everything about them. They hold their hands, act as sounding boards through difficult times, teach them and their families, and encourage and cheer them throughout their health care journey. They are partners all along the way to creating a healthier Hawaii.”
KAUA`I VETERANS MEMORIAL HOSPITAL | SAMUEL MAHELONA MEMORIAL HOSPITAL | THE URGENT CARE AT PO`IPŪ
“On behalf of the HHSC Kaua`i Region Executive Team, we want to recognize our nurses, our unsung heroes on the frontline, who sacrifice daily. They work tirelessly and with passion to care for our patients and long-term care residents. We know everything they do is with heart and their dedication brightens the day of so many. Here’s thanking you for all that you do!” Lance K. Segawa, FACHE, MPH, NHA Regional Chief Executive Officer HHSC Kaua`i Region
HHSC KAUA`I REGION CLINICS: KALAHEO | KAPA`A | PO`IPŪ | PORT ALLEN | WAIMEA | www.kauai.hhsc.org
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Kaiser Permanente Lihue Clinic
CARING FOR A TIGHT-KNIT COMMUNITY
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nurse’s role does not stop at “health care professional,” it also means walking hand in hand with a patient, listening and providing hope and comfort in times of need. And in the tight-knit communities on Kauai, it means caring for patients who are
tinuing to prioritize patients’ comfort, happiness and safety, often without any recognition. “No matter how busy they are, our Lihue nurses always go above and beyond to deliver high-quality care and lift our members’ spirits wherever possible,” says Greg Christian, Hawaii market president, Kai-
classmates, friends of relatives and even neighbors. Through all the challenges and sacrifices that come with being a frontline health care worker during a pandemic, the nurses at the Kaiser Permanente Lihue Clinic continue to show patience and empathy in gestures both big and small. They rise up to meet every obstacle head on, while con-
ser Foundation Health Plan and Hospitals. “They embody compassion and strive to care for their patients like family. Their generosity, effort and dedication are the glue holding the Kaiser Permanente ohana together.” When COVID-19 travel limitations were in place, the Lihue team knew it would be difSEE PAGE 19
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Kaiser Permanente Lihue Clinic
FROM PAGE 18
ficult and unsafe for patients to travel to Oahu to receive care, especially those with underlying health conditions. To address this challenge, the Lihue nurses partnered with other Kaiser Permanente specialists to expand nursing care services on Kauai. This allowed patients to receive care close to home, further protecting our most vulnerable members. Even as COVID restrictions are lifting, the Lihue nursing team continues to expand services for our members on Kauai. In addition to making sure patients received the care they needed, Kaiser Permanente Lihue nurses led the way in testing and vaccinating the community against COVID-19, in hopes of moving past the pandemic.
The small but mighty nursing staff performed thousands of COVID-19 tests since March 2020 and administered over 2,400 vaccinations to Kaiser Permanente members and nonmembers. “Our nurses are the true definition of selfless leaders, putting others first and always being ready to serve,” says John Yang, MD, president and medical director of Hawaii Medical Group. “I’m in awe of their dedication and I feel confident that our members are in the best hands under their care.” In honor of National Nurses Week, running May 6-12, Kaiser Permanente encourages patients, family members and friends to take a moment to thank a hardworking nurse and let them know their commitment and dedication is greatly appreciated.
“No matter how busy they are, our Lihue nurses always go above and beyond to deliver high-quality care and lift our members’ spirits wherever possible.” — Greg Christian Hawaii market president, Kaiser Foundation Health Plan and Hospitals
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Cindy Labrador, RN
Kaiser Permanente Lihue Clinic 10 years as a nurse
For years, a close family member had complications from abdominal surgery. I hated not knowing what to do to help. I wanted to learn not only how to treat wounds, but also how to help prevent problems and illness. Since becoming a nurse, I have helped many patients. There is no greater reward than being part of a team that helps people through some of life’s scariest moments.
Shari Muli, RN Kaiser Permanente Lihue Clinic Eight years as nurse
I became a nurse because it is extremely fulfilling for me to care for individuals and families who are going through a difficult time in their lives. I sincerely find that being a nurse doesn’t just require a skill set, but takes a kind, loving and compassionate heart and soul to be able to give the type of care each individual needs. As Maya Angelou said, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Being a nurse truly means the world to me.
o l a h Ma rses! Nu Serving Kauai Families Since 1949
Special recognition to the nurses of Regency at Puakea:
Services: Embalming & Embalming Autopsy Restoration • Cremation; Body Burial • Disinterment • Transfers, Shipment and Receiving of Remains & Cremains (International, National & Inter-Island) • Inurnment & Disurnment • Memorial Service Planning • Headstone Referrals • Pre-Need Funeral Insurance • 24/7 Body Removals • Viewings Prior to Cremations • Chapel Rentals • Urn & Casket Sales • Urn Engravings • Airport Transfers, Pick-up & Drop-Off • Storage of Cremains • Storage & Maintenance of Embalmed Remains • Servicing Most Religious Faith. Servicing Majority of Funeral Plans & Insurance Policies Cieralyne Okamoto, RN
On Call 24/7 • Office Hours: Monday - Friday: 8:00 am - 5:00 pm In-House Licensed Embalmer & Funeral Directors 2-3780 B KAUMUALI‘I HIGHWAY • P.O. BOX 90 • LAWAI, HAWAI‘I 96765
PH: (808) 332-7321
EMAIL: info@gimortuary.com • WEBSITE: www.gimortuary.com
Chelsea Bisarra, RN Wellness Director
Cynthia Phillips, RN
Jennifer Agno,RN
Ruzea Bagcal, LPN
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To All of our Doctors, Nurses & First Responders…
Kauai Loves You... Our Superheroes.
Mahalo to our Nurses, Medical Staff and EMTs for all your sacrifice & hard work from
Rey’s Auto Repair
We are so grateful, blessed & lucky to have you all in our corner. Thank you for your dedication and commitment for keeping us safe. L to R: Jordan, Rey, Jason
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3-4051 Kuhio Highway, Lihue 808-652-2061
Hours: Mon - Fri 8am to 4pm Saturday & Sunday CLOSED
Auto diagnostics and repair to replacement services. Competitively priced.
When we gather, we are strong. To our nurses across the state, mahalo for giving back to your communities in the most important way possible. During these unprecedented times, you are the driving force keeping Hawai‘i healthy.
www.gatherfcu.org | 808.245.6791
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Mahalo to all the nurses for your hard work and dedication. Eden Raquel
From your friends at
thegardenisland.com (808) 245-0433 to subscribe
Sally Cravens
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Hawaii Health Systems Corporation Kauai Region
KAUAI NURSES CARE FOR, NURTURE THEIR COMMUNITIES
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ur nurses in the Hawaii Health Systems Corporation Kauai Region exemplify everything that you would expect from a committed and compassionate healthcare professional. They assist in the recovery of patients and make a positive difference in their lives. This could not be more true in the last two and a half years as they became the frontline responders supporting our community through the COVID-19 pandemic. Putting their patients and long-term care residents first, sacrifices were made above and beyond the call of duty. As the pandemic unfolded, our nurses
adapted to the ever-changing landscape without compromising quality patient-centered care. Our nurses selflessly gave emotional and psychological support to our patients and residents when their family members were unable to visit due to COVID restrictions. The personification of nursing as a sacred ministry was truly highlighted during the pandemic. It is for these reasons that we want to give a special recognition during Nurses Week to our HHSC Kauai Region nurses who have cared for and nurtured our community.
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Mahalo to our Nurses, Doctors, First Responders!!
Family-owned and Operated
Mahalo to our Nurses, Doctors, First Responders and all others who are on the front line for us!!
808-245-9485 3148 Oihana St. Bay 6, Lihue, HI 96766 Mahalo to our Healthcare Heros! Passenger • Commercial • Off-road TIRE WAREHOUSE KAUAI Tires • Rims • Retreads Serving Kauai for 47 Years • SHOCK ABSORBERS • BRAKES • FRONT END PARTS • WHEEL ALIGNMENT
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(808) 245-6754
Prayers, blessings, ALOHA and our deepest gratitude to all our nursing, healthcare and first-responder professionals for always being there for us!
Paid for by KUALI‘I for Kaua‘i. PO Box 30910, Anahola, HI 96703 (808) 652-3684, www.kualii.com
In Honor of Nurse’s Week, Kaua‘i Hospice recognizes the compassionate care and commitment of our hard working Nurses and Certified Nurse Aides. Elsie Abella, CNA Tobias “Toby” Brown, RN, CHPN Nathrene “Puna” Butay, RN Karen Daly, MSN, RN, PHN, CHPN Chelsea “Nani” Domingcil, APRN, CHPN Glena Griep, CNA Juliana Grigorova, BA, RN, CHPN Miriam Imai, RN Ken Jopling, BSN, RN Beverly Lavens, CNA Grace Lehman, RN Elise Macomber, RN Annie Meredith-Mitchell, MSN, RN, CHPN Joanna Nishimura, BSN, RN Ka‘ano‘ipua Roback, RN Kathleen Schildhouse, RN, CHPN Jessica Tatsuda-Merrell, BSN, RN, CHPN
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Nurses comfort. Nurses care. Nurses go above and beyond. Mahalo to all of Wilcox Health’s nurses this Nurses Week for helping to create a healthier Hawai‘i. Your hard work and dedication inspire us each and every day.
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Ebonee Givens, RN
Honoring our nurses The last 2 years have changed us. We mourn those we’ve lost to this pandemic, including the nurses who selflessly cared for those battling COVID-19. We see and feel things differently because of what we’ve experienced together — in health care and in our country. Through it all, the 65,000 Kaiser Permanente nurses and more than 4 million nurses across our nation have reminded us what it means to heal, the importance of dignity and grace, and the power of hope. This National Nurses Month we recognize and celebrate our nurses — leaders, clinicians, researchers, innovators, and scientists. We see your long hours, deep compassion, and true humanity. Thank you for choosing to be a nurse, and for leading us through the last 2 years with your heart and professionalism. You honor those who came before you — and provide an example for those who will follow in your footsteps. With deep gratitude,
Greg A. Adams Chair and Chief Executive Officer Kaiser Permanente
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Straub Medical Center
A Century of
COMPASSIONATE CARE Tiffanie Hipa
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Straub Medical Center ICU Nurse since 2006
traub Medical Center has been setting the standard for medical care in Hawaii since 1921. That is when renowned physician Dr. George F. Straub opened “The Clinic” with a vision to provide top-quality,
ginning, nurses have been a key part of upholding Straub’s legacy of outstanding patient care and serving the community. Their commitment resonates through the deep relationships with patients in the
so proud of the Straub team every time we hear feedback that our nurses consistently go above and beyond to help patients understand their health care, ease their anxieties and make every moment as
to earn this distinction. Healthgrades has also recognized Straub with the Outstanding Patient Experience
convenient, patient-centered and specialized care for the whole family under one roof. Today, that patient-centered care means our primary care physicians, specialists, clinic and hospital nurses, clinicians and staff work together to ensure patients receive the right care at the right time, in the right place. From the be-
159-bed medical center and those who visit Straub’s network of neighborhood clinics throughout the islands. “In addition to providing exceptional care, nurses make the most personal connections with patients and their families,” says Andrew Moats, vice president of patient services and chief nurse executive. “We are
comfortable as possible.” Their dedication is reflected in Straub’s recent national awards. In 2022, the medical center was named one of America’s 250 Best Hospitals, placing it in the top 5% of nearly 4,500 hospitals assessed by Healthgrades. This is the third year in a row that Straub is the only medical center in Hawaii
Award for 13 years in a row. Additional accolades for the medical center include Healthgrades America’s 100 Best Hospitals for Gastrointestinal Care for the past three years, and excellence in cranial neurosurgery, stroke care and pulmonary care. “Our nurses are dedicated to giving each patient top-qual-
Is caring your calling?
Scan the QR code or visit ohanapacific.com/careers to sign up. Interested but can’t make it? Email us at talent@ohanapacific.com. Professional development, clinical
certifications and leadership We’re hiring. We’re hiring. opportunities available.
Join our ‘ohana. Apply at ohanapacific.com/careers.
Why did you become a nurse? It came naturally to me. I’ve taken care of my grandparents and I always wanted to take care of others.
ity care — from personalized touches, such as celebrating their birthday in the hospital, to making sure they have all the supplies and medication they need to take care of themselves at home,” Moats says. “Our team is innovative, collaborative and compassionate.”
Mahalo to all members of the
Kuakini Health Care Team Thank you for your commitment to providing safe, high quality, and compassionate care to our patients and residents. We appreciate your dedication to Kuakini’s 122-year legacy and tradition of caring.
341 N. Kuakini Street • Honolulu, HI 96817 www.kuakini.org • Caring Is Our Tradition
MAY 2022
Thanks Our sincere
to Hawaii nurses for their commitment and dedication.
The pulse of paradise
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he pandemic has taken a toll over the past two years, especially for frontline workers like nurses. They have stepped up in the face of danger and the unknown to provide the comfort, kindness, and medical care needed to protect patients and save lives. In addition to providing reassurance to isolated patients in exam rooms and at the bedside, Kaiser Permanente’s team of more than 1,360 nurses has led the way in vaccinating the community and treating highrisk COVID-19 patients in and outside the hospital, in hopes of moving past the pandemic. “At all times of the day, you’ll find our nurses caring for patients with skill and compassion,” says Greg Christian, Hawaii market president, Kaiser Foundation Health Plan and Hospitals. “It’s been incredible to witness that dedication throughout this ongoing battle with COVID-19.” The Kaiser Permanente team has administered more than 350,000 SARS-CoV-2 tests and vaccinated more than 200,000 people across the islands, including more than 50,000 nonmembers. They were the first in the state to bring vaccination events into underserved and rural communities, meeting at-risk patients where they are. To date, the team participated in over 420 community vaccination events and shared best practices and procedures with two other major health care systems in Hawaii, making it possible for more residents to access vaccinations. Nurses must continuously learn and adapt to keep up with evolving variants and medical advancements. Through the endless challenges of being a frontline health care worker during a
THE BACKBONE OF HEALTH CARE “Our nurses face challenges headon every day and always maintain their focus on what’s best for patients and their families.” - John Yang, MD, president and medical director of the Hawaii Permanente Medical Group pandemic, nurses continue to rise up to meet every obstacle while keeping their patients’ care and comfort top of mind. With a patient-centered approach, Kaiser Permanente nurses were one of the first in Hawaii to offer monoclonal antibody treatments, an FDA-approved immunotherapy treatment that fights viral infections and reduces the severity of COVID-19 symptoms in positive individuals at risk for developing severe disease. During the delta surge, the treatment reduced the risk of severe illness and hospitalization from COVID-19 by as much as 70%. “Our nurses face challenges head-on every day and always maintain their focus on what’s best for patients and their families,” says John Yang, MD, president and medical director of the Hawaii Permanente Medical Group. “These skilled health care professionals truly exemplify the meaning of care and compassion.” Kaiser Permanente’s nurses have contributed to numerous accolades for patient and family care, including: • Hawaii’s top-rated Medicare
and Medicaid health plan according to the National Committee for Quality Assurance (NCQA) • Hawaii’s only Medicare 5-Star plan according to the Centers for Medicare & Medicaid • Get With The Guidelines® -Stroke and Heart Failure Gold Plus Quality Achievement Awards from the American Heart Association/American Stroke Association • 13 consecutive A grades from Leapfrog Hospital Safety Grade In honor of National Nurses Week, running May 6-12, Kaiser Permanente encourages patients, family members and friends to take a moment to thank a hardworking nurse and let them know their commitment and dedication is greatly appreciated.
Christopher S. Chang, RN Home Health (works in patient’s home) Nurse since 2004
I became a nurse after helping to care for my grandmother. Helping her manage her diabetes to stay healthy showed me the importance of timely and reliable access to quality care. I also really enjoy listening to the stories and wisdom of my older patients. They have so much knowledge and history to share, it’s an honor to take care of them.
Larson Paul B. Layugan, MSN, RN, Clinic RN Manager Kaiser Permanente Mapunapuna Clinic’s internal medicine, residency and transitional care Nurse for 12 years
I became a nurse to take awesome care of patients and to also help and support other health care professionals around me to grow, improve and advance.
Gaylynn Ledda-Camara, RN Moanalua Medical Center’s emergency department Nurse for 18 years
My mother was an ICU nurse for 28 years. I admired the fact that her reach went far beyond her patients, extending to their families and friends as well. I remember thinking “Wow, I know my mother is my hero, but it’s cool to know everyone else feels the same way, too.” That’s when I knew I wanted to become a nurse. Nurses change lives. It’s an honor to treat the emotional, psychological and spiritual aspects of the patient in addition to providing life-saving care.
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THANKING THE NURSES IN OUR LIVES
HILTON RAETHEL
home health agencies and hospices. They also include schools, clinics, physician offices and even the streets, because nurses render care to the homeless, too. There are nurses who work in administrative offices, government departments, and colleges and universities. Their clinical knowledge is put to use in run-
actually started as an aide in a nursing home before becoming a nurse. Nurses practice in a wide variety of settings and many different places, in addition to hospitals, and we depend heavily on their skills wherever they work. These settings include nursing homes, assisted living facilities, adult residential care homes,
ning healthcare facilities, crafting public health policies and programs, encouraging preventive health, fighting the COVID-19 pandemic, and educating the next generation of nursing students, among other things. We owe much gratitude to nurses no matter where they practice. They are the ones on the front lines, helping people and saving lives.
BY HILTON RAETHEL PRESIDENT AND CEO OF HEALTHCARE ASSOCIATION OF HAWAII
W
hen people think about nurses, the image is often of someone in a hospital, wearing scrubs, with maybe a stethoscope draped around their neck. Many of us have seen the images of a woman in a white uniform, wearing one of those crisp white caps. I’ve seen a black-and-white photo of my own wife, Kathy, wearing one of those white uniforms and a cap back when she was a young nurse, and before she rose in the ranks to become a hospital chief executive. She
HERE’S TO THE HEROES MAHALO to all of the nurses
who work to provide extraordinary care! University Health Partners of Hawai’i is proud to be the practice partner for Hawai’i Keiki! We and your friends at the University of Hawai’i John A. Burns School of Medicine greatly appreciate you and your hard work!
At the Healthcare Association of Hawaii we have spent the last two years trying to find additional support for healthcare workers of all kinds because of the demands of the pandemic. We saw the demands the pandemic took on health care workers, including nurses. They saved lives, while putting their own at
risk. They comforted those who could not have visitors. They covered shifts for ill colleagues. They vaccinated people of all ages. They kept our kupuna safe. They did what needed to be done. On this Nurses Week, and every week, let’s thank all of the nurses. We owe you our lives. Thank you.
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Shriners Children’s Hawaii
IT TAKES A VILLAGE
“I
t takes a village to raise a child” is a proverb often used to describe how a community comes together to positively affect a child’s life. At Shriners Hospitals for Children - Honolulu, it is a proverbial definition of their team. For nearly 100 years, Shriners Hospitals for Children has provided specialized care for keiki with congenital bone, joint and muscle conditions here in Hawaii and across the Pacific Basin. More recently, Shriners has also offered convenient 24/7 care for keiki injured during sports or other physical activities. From mending broken bones to treating sprains, providing
comprehensive pediatric orthopedic care takes a team of professionals who each play a critical role in meeting a child’s needs. Doctors work closely with a specialized team of nurses, including nurse practitioners, surgical nurses, care management RNs, outpatient nurses, resource navigators, infection preventionists and telehealth coordinators. Other team members, such as physical therapists, orthotic and prosthetic technicians, recreational therapists, social workers, radiologists, dieticians and administrative staff round out the “village” that ensures the health and well-being of both keiki and their families. “Shriners Honolulu offers the
most amazing care anywhere,” says Anita Becker, hospital administrator and director of patient care services/nurse executive. “To accomplish this, we
provide our patients and families with unique wraparound care that is holistic and family-oriented in its approach.” But it isn’t just about the
day-to-day routine for Shriners nurses, who are acclaimed for going above and beyond. “Our nurses invest so much of themselves in our keiki, providing such a warm and caring environment that keiki don’t think of us as a hospital‚ in fact, they often refer to us as ‘auntie’s house,’” she adds. Nurses often find creative ways to keep keiki engaged in activities to help speed their recovery. One nurse, for example, brought miniature horses she raises to the hospital’s parking lot so that the keiki could visit with them. “Nursing excellence comes in the form of the extra time spent easing fears, wiping tears, and bringing a smile to the patient
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and family,” says Becker. “How we make our keiki and families feel when they’re in our care is truly a priority for our Shriners Honolulu nurses.” Perhaps it comes as no surprise that Shriners Hospitals for Children – Honolulu was recognized by Press Ganey for its 2021 Guardian of Excellence Award,, which recognizes top-performing health care organizations that have achieved the 95th percentile or above for performance in patient experience. Shriners Hospitals for Children continues to evolve, and has recently been re-branded as Shriners Children’s Hawaii. In January 2023, Shriners Children’s Hawaii will celebrate its 100th anniversary. “It is truly a privilege caring for keiki in Hawaii and the Pacific Basin for nearly a century,” says Becker. “Every pediatric nurse I have ever known is pas-
sionate about the well-being of children and many express it as their mission in life.” As the world faced the challenges of the COVID pandemic, nurses throughout the world, including those at Shriners Honolulu, approached the situation head-on. For example, several families residing in their family center were stranded in Hawaii and unable to return to their home countries following treatment, so the care management team ensured they remained protected by providing the basics, including food, group exercise and entertainment activities while undertaking the challenges of repatriation. “Our staff, including our nurses, continue to stand on the frontlines of this health care crisis — innovating, creating, caring and fostering new ways to continue to care for those entrusted to us,” adds Becker.
Merlene Jose, RN
Care management manager Nurse for 27 years At my high school (St. Francis School), I attended a career fair where a nurse spoke of her profession. She expressed sincere and genuine fulfillment with her career of caring for others. Because of her, I chose to be a nurse and to this day, I never looked back. Over the course of my career, I have had the pleasure of working with patients across the spectrum of life: adults, kids, acute care, home care and now care management. In nursing, you learn it all: customer service, time management, problem solving, critical thinking, communication, de-escalation and how to “wooosahhh” in the most challenging situations. But what I’ve come to appreciate the most is what I coin as the “arts and crafts” of nursing, which is helping patients and families feel good, even then they are ill, and feel comforted even if they are in pain. I love helping patients feel clinically and emotionally safe and accepted especially when they are most vulnerable. I also like helping families feel secure and comfortable leaving their loved ones in my care and helping parents feel validated and empowered when caring for their medically fragile child.
Your heroism is a reason to SMILE. Mahalo, front line heroes, for the sacrifices you’ve made and continue to make to serve our island communities. We recognize your hard work, selflessness, compassion and care for others. It is because of you we can work towards a safer and healthier Hawaii. HawaiiDentalService.com
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Jason Tan, RN
Pediatric inpatient RN Nurse for 19 years I have been a nurse for almost 19 years now. I spent 16 years in ortho/peds/ gen meds surgery and three years in telemetry. My family inspired me to become a nurse, especially my big sister when I was a nursing student. Since we have a family history of diabetes, hypertension, leukemia and colon cancer, I have witnessed relatives slowly dying from these horrible diseases. I vowed to do something about it and make a difference in people’s lives, so I became a nurse. Later in my nursing career, I wanted to help children in need, so I came to Shriners. It brings me joy and happiness seeing children succeed. The smiles on the children that I take care of proves to me that being a nurse is worth it!
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The Queen’s Health System
A HUGE ALOHA TO ALL OF QUEEN’S NURSES BY KELLY JOHNSON PH.D., RN, NEA-BC SENIOR VICE PRESIDENT AND CHIEF NURSING OFFICER AT THE QUEEN’S HEALTH SYSTEM
N
ational Nurses Week (May 6-12) is a wonderful opportunity to recognize the important role our nurses play in the delivery of extraordinary care to our patients and families. For more than 160 years, patients have placed their care in the hands of our dedicated nursing staff at The Queen’s Health System. Whether this involves provision of necessary services, comforting someone at end of life who may be lonely and afraid, or teaching
family members how to care for a chronically ill member of their ohana, our team demands the best. We at Queen’s are remarkably proud of you and support your constant desire to learn and serve our patients with commitment and compassion.
and their grateful families tell the story of the excellent care provided by our outstanding nurses and support staff. During this celebration of National Nurses Week, I want to thank you for upholding the standards that define us as professionals, for persevering
I am truly honored to work alongside this exceptional team of nurses, as well as partner with world-class physicians and support staff. Our strong local and national standing is due in large measure to a phenomenal group of talented and dedicated nurses who bring an uncompromising focus on the advancement and delivery of quality care to their profession, and to the patients and families they serve. The patients we’ve cared for
when times are tough, and for exhibiting excellence in human caring for the benefit of every patient and family we serve. Your strength and perseverance are humbling. Please know we are here to remind ourselves and each other of the critical need to affirm, to hear, to honor, to protect and to celebrate nurses and their enduring gifts of human caring in the midst of an ever-changing health care landscape.
The Queen’s Heath System is the preeminent health care system with four hospitals, over 70 community health care centers, home care and labs throughout Hawaii and the Pacific. The Queen’s Medi-
cal Center is the first and only hospital in Hawaii to achieve Magnet® recognition — the highest institutional honor for hospital excellence — from the American Nurses Credentialing Center.
Edel Guillen-Cabo, RN, CCRN The Queen’s Medical Center – West Oahu, intensive care unit Nurse for 25 years
As an undergraduate student in business, my older sister, a seasoned nurse, inspired me to also pursue nursing. I admired her dedication to the profession, and her compassion and love for others directed me to be a light to others also. After 25 years in the profession of nursing, I found the most gratifying experience surrounds the idea of helping those who need it most. What makes nursing so fulfilling is the difference I can make in the lives of other individuals. I love what we do and the positive impact we have in our community. This sense of gratification and compassion for others fuels my motivation to continue being a light to my patients and colleagues, as my sister was to me.
Michael “Mike” Mullen, MSN, RN Molokai General Hospital Nurse for 25 years
I worked as a volunteer many years ago and observed how important nurses were in improving patient outcomes. At that point, I decided I wanted to be a nurse to make a difference.
Natalie Krawciw Certified neuroscience RN
The Queen’s Medical Center – Punchbowl, neuroscience Nurse for 13 1/2 years
Then the King will say ... “I was hungry and you gave me something to eat ... I was a stranger and you invited me in, I needed clothes and you clothed me, I was sick and you looked after me ... Truly I tell you, whatever you did for one of the least of these brothers and sisters of mine, you did for me.” – Matthew 25
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University of Hawaii at Manoa Nancy Atmospera-Walch School of Nursing
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NURSES FOCUS ON EDUCATION, TELEHEALTH
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f the COVID-19 pandemic taught us anything, it is that much can be achieved from a distance. When it comes to health care, the same can be said. Technological advancements through the years have enabled patients and providers to connect in ways not fathomed in the past. For
grant funding and through partnering with the Hawaii Keiki: Healthy and Ready to Learn Program, we were able to create telehealth toolkits, which include basic telehealth training modules and scenarios developed by experts, as well as purchase TytoClinicsTM units for our school
a behavioral health visit. “We are supporting and building behavioral health capacity with the HIDOE and within the community through the use of telehealth,” says Dr. Deborah Mattheus, PhD, APRN-Rx, CPNP, the Nancy Atmospera-Walch Professor in School Health, asso-
ulations for pre-licensure psychiatric-mental health courses for the past two years and has incorporated telehealth into his own practice, B Wellness Services. At NAWSON, students have reacted positively to the telehealth offerings. Some key benefits they have noted include: a
management and therapy. “Telehealth has been a vital tool in the plight to address barriers to care. Online delivery of health care expands the reach of services to patients in rural areas, with impaired mobility, transportation challenges, or travel concerns for a number
many of us, this included engaging in our first telehealth visits. At the University of Hawaii at Manoa Nancy Atmospera-Walch School of Nursing (NAWSON), telehealth has been a touchstone for years. However, COVID-19 propelled it even further and faster in three key areas: the UH Translational Health Science Simulation Center (THSSC), state Department of Education (HIDOE) schools, and in practice.
and nursing programs within our community college system,” Wong says. Curricular integration of the equipment and telehealth toolkits, provide students with hands-on interactive learning experiences in telehealth. Our goal is to promote the development of confidence and competence in the use of these new technologies.
ciate professor and Hawaii Keiki’s senior practice and dental sealant program director. “There has been a significant increase in behavioral health problems among children throughout the nation. Because of this technology, HIDOE students can get these much-needed services regardless of their location in the state.”
delivery modality that mirrors actual mental health care delivery, familiarizing themselves with delivering care through telehealth, and, similar to patient reports, students see benefits to decreased transportation burdens and a streamlined experience overall. In Friedman’s professional practice, he transitioned mental health services fully online. These include evaluations, medication
of reasons,” Friedman says. “Patients are now able to seamlessly and easily hop on a telehealth appointment rather than have to extensively plan how they’re going to make it to their visit days prior just for a half-hour to an hour appointment. It’s been a game-changer for health care delivery … It’s really helped to take the complication out of receiving the care that patients deserve.”
THSSC NAWSON’s THSSC faculty began telehealth curriculum planning and implementation three years before the pandemic. “We incorporated telepresence robots as a teaching tool
HIDOE Schools The Hawaii Keiki: Healthy and Ready to Learn program, NAWSON’s partnership with HIDOE schools that provides access to school nursing services in Hawaii’s public schools, has also been at the forefront of telehealth. At the height of the state shut down, the
so we could educate interprofessional students on the use of this technology within hospital settings,” says Dr. Lorrie Wong, PhD, RN, CHSE-A, interim associate dean for academic affairs, director of THSSC, and Hawaii Medical Service Association distinguished professor. “We knew telehealth was the wave of the future, but we didn’t anticipate that COVID-19 would result in its exponential growth. Telehealth became the means for people to obtain health care and we needed to fully integrate it into the curriculum.” Since then, offerings at THSSC have expanded. “With the GEER (Governor’s Emergency Education Relief)
Hawaii Keiki program continued to provide services to students through their health hotline and telehealth services. This allowed HIDOE students and their families to have access to health care at no cost. Since then, Hawaii Keiki continues to provide hotline and telehealth services and has expanded even more, using the TytoClinicsTM telehealth platform. Another area of telehealth expansion has been in behavioral health. Through telehealth procedures and equipment, Hawaii Keiki nurses, in collaboration with HIDOE’s school-based behavioral health staff, can screen students for behavioral health issues and, if necessary, connect students for
In Practice Merging teaching and practice, Dr. Brendon Friedman, DNP, MBA, APRN-Rx, FNP-BC, PMHNP-BC, CME, NAWSON assistant professor, has observed the benefits telehealth has to offer. Friedman has been teaching telehealth sim-
Brendon Friedman
University of Hawaii at Manoa Nancy Atmospera-Walch School of Nursing and B Wellness Services RN since 2009; APRN-Rx since 2016
I hugely admired the fundamental underpinnings of nursing that are rooted in kindness, care, and compassion. So much so, I decided to become a nurse, mid-career, at the young age of 39 (laughs). The first provision of the American Nurses Association (ANA) Code of Ethics is, “The nurse practices with compassion and respect for the inherent dignity, worth, and unique attributes of every person” — this is at the heart of everything nurses do. I’m so grateful to be part of such a loving profession. Deborah Mattheus
University of Hawaii at Manoa Nancy Atmospera-Walch School of Nursing and Hawaii Keiki: Healthy and Ready to Learn Program Nurse for 36 years
I became a nurse to impact individuals, families and communities by providing compassionate, quality care, in addition to advocating for policy changes aimed at improving the delivery of equitable health care.
Lorrie Wong
University of Hawaii at Manoa Nancy Atmospera-Walch School of Nursing Nurse for 43 years
I have always viewed nursing as the perfect profession. As a nurse, you provide direct, compassionate patient care as well as educate patients and the public to enhance quality of life. Nursing is a profession for those who are lifelong learners. It is not a job, it’s a passion. I love what I do.
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St. Francis Healthcare System
ST. FRANCIS NURSES OFFER VALUABLE END-OF-LIFE HELP
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nowing that a loved one has a terminal illness and there are no longer any effective treatment options is hard to accept. The St. Francis Healthcare System’s hospice team helps patients and their families make the shift from thinking about length of life to quality of life. It’s a stressful time full of emotions, ranging from anger and fear to resentment and sorrow. Having patients admitted to the St. Francis program in an efficient, timely manner is critical. St. Francis offers hospice care in patients’ own homes, in skilled nursing facilities and at St. Francis’ inpatient hospice facility in Nuuanu. St. Francis constantly receives letters from families expressing their appreciation to the nurses, social workers, spiritual care counselors, aides, and others on the hospice team. Their letters candidly
share their unique challenges. The letters also express the gratitude for the moments of joy, hope and relief because of the support they receive from the St. Francis hospice team. In one letter, a brother and sister expressed their appreciation for the excellent care their mom received with home hospice care from St. Francis last November. This was their second experience with hospice care. Their father had received hospice care from St. Francis in 2009. “We are so grateful that during the most trying times of our mother’s care you helped ease our pain,” they wrote. “The nurses came to check on her, explained what we could do to make her comfortable, showed us how to change her diapers and bedding, and answered all our questions. There were instances of going beyond the call — nurse Kay showed us the
initial care that we needed to provide. I was reassured. Nurse Gail brought a missing prescription to our home, changed her diaper, and called us with condolences once she heard that my mom had passed. I was touched by her concern. “Even late at night, nurse Herbert came when the worst seizures were happening, called the pharmacy for anti-seizure medications, did the suppository, and changed her diaper. I was so grateful. “On mom’s last day of life, nurse Jennifer changed mom’s diaper for the last time, showed how to dispose of the medication and determined mom’s passing. We were consoled.” In another letter, a husband shared the health journey of his wife, who was diagnosed with stage 4 lung cancer in 2020. After being repeatedly hospitalized for different procedures and receiving care
Karen Agustin, RN Inpatient Hospice Unit // nurse for 23 years Why did you become a nurse? I became a nurse to be able to care for my family and to have a steady and fulfilling career. It has always been important to me to be able to support myself and to have employment
in multiple emergency departments for her lung condition over a 16-month period, she eventually started to receive hospice care from St. Francis, which was a breath of fresh air for this husband. “With the transition to St. Francis hospice, my wife and her family were blessed and grateful for the staff and assigned
team members of your organization. They were so energetically efficient, proficient and compassionate,” he wrote. “Without suffering any pain, she gracefully and peacefully passed away at our home. Although I’m sad, I am pleased to say that at the end of her life, she had a slight smile on her face, which made it easier for all
of us to accept she was no longer here with us.” St. Francis Healthcare System is proud of all of its nurses who play a critical role in providing compassionate care for patients and their families, listening attentively and educating them about what they can expect at the most important moments in a family’s life.
Isa Helliangao, RN Home Hospice // nurse for 18 years Why did you become a nurse? I became a nurse because I wanted to make a positive impact in people’s lives. I wanted to be able to assist patients and families through some of their most vulnerable moments. Hospice care is the perfect opportunity for this as patients journey through their final phase in life. What is one of your most memorable encounters with a patient/patient’s family? Dying is not just a physical process, it’s a spiritual one as well. I believe that people who are approaching the end of their lives have one foot in the physical world and the other in the spiritual world. I recall one family reporting that their loved one was suffering from hallucinations, he was seeing people and could often be heard calling out, “mama.” After an open discussion on the spiritual aspects of the dying process, the family came to understand and accept that what the patient was experiencing was likely his deceased loved ones being present to help him make the transition. They were reassured by this and took comfort in the fact that he would not be alone.
Dina Martinez, RN Hospice Liaison // nurse for 31 years Why did you become a nurse? I became a nurse because I love working with people. I could never sit at a computer all day. I would go crazy. I love talking to people and helping people any way I can.
opportunities wherever life may take me. I became a hospice nurse by chance but after the loss of my father and other loved ones, this career path has helped me to understand the labor of death, grieving and how it affects our patients, their families, and my own experiences.
What is one of your most memorable encounters with a patient/ patient’s family? When I first started at St. Francis, I went to see a patient in Hauula. He was a retired Maori sea captain. He had a whole workshop in his house. He made canoes and carved stones for necklaces to be worn during the “haka” dance. He was an interesting man. He gave me a necklace
What is one of your most memorable encounters with a patient/patient’s family?
that day. He started on home hospice as he was very independent. He had a brain tumor and
One of the most memorable moments happened months after a patient had passed. After
his gait became unsteady, so we brought him into the inpatient unit. He had a seizure the next
running into their family, they mentioned how much our care and services have helped them
day. The sister was so happy he was at our unit. After he passed away, his sister sent me a
and their family member. The quote by Maya Angelou “At the end of the day people won’t
picture of them and a lovely letter thanking me. I still have the picture and beautiful necklace. I
remember what you said or did, they will remember how you made them feel” rings true.
was so glad I could help such a wonderful man.
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Mahalo Team for your dedication to caring for kūpuna
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You Make The Difference
T H E Q U E E N ’ S H E A LT H S Y S T E M
Salutes Our More Than 2,000 Nursing Professionals During National Nurses Month
WWW.QUEENS.ORG