1 minute read
What you can expect
from Welcome Guide
WHAT YOU CAN Expect from Us
Professionalism
We pride ourselves in ensuring that our interactions with you and with our team will allow you to have the utmost confidence in how we will conduct ourselves with your friends and family. Your happiness with the day is the success of our business.
Quality
You can expect us to strive to exceed your expectations from the smallest request to the handling of twists and turns. We are not perfect; however, our ability to be proactive as well as reactive is the standard we hold ourselves to. We do not run a venue, we facilitate an amazing guest experience.
Timeliness
Emails: 24 - 48 hour response time, except on weekends Phone Calls: same day or first thing in the morning if after hours Onsite Meetings: we will get you in to fit your schedule. Come as often as you need to!
