The Carer Digital - Issue #222

Hospices In England To

EDITOR'S VIEWPOINT

A Christmas Day Special Issue of The Carer

Editor Peter Adams

We at THE CARER are absolutely delighted to bring you our special Christmas Day edition yes we’re as proud as punch to ensure that a copy of THE CARER DIGITAL reaches you on this most festive of days! Take a look at page 11 where we’re excited to announce our Care Home Christmas Tree Competition

It s simple to participate: send us a photo of your beautifully decorated Christmas tree and the winner for the best tree will receive a £100 Marks & Spencer voucher

Let s make the holiday season shine even brighter by showcasing the incredible creativity and festive spirit in our care homes

As we celebrate the holiday season, it’s also an opportunity to reflect on the critical issues affecting the care sector The government’s announcement of a new £100m funding boost for hospices has been welcomed with relief

This funding including an additional £26m for children and young people’s hospices comes at a crucial time Earlier this year Hospice UK issued an urgent warning about the precarious financial stability of hospices across the UK Their survey revealed that at least 20% of UK hospices had cut services or planned to do so With changes to Employer National Insurance Contributions (ENIC) and the National Minimum Wage (NMW) taking effect in April 2025 this situation will only become more challenging

The recent Budget has caused widespread concern across British industry Analysis from the Nuffield Trust highlights that changes to ENIC alone could cost the adult social care sector over £900m next year, negating much of the additional funding announced for social care

Taken together with planned increases to NMW rates, care providers are expected to face increased costs of an estimated £2 8bn in the next financial year This puts many small businesses at risk of closure, disrupting essential care services for thousands of older and disabled people

This financial strain is compounded by the Confederation of British Industry’s (CBI) grim forecast The CBI warns that the UK economy is "headed for the worst of all worlds" as private sector firms anticipate reduced activity hiring freezes and rising costs in early 2025

As regular contributors to CBI surveys we at RBC Publishing have made our concerns known emphasizing the vital role private sector growth plays in sustaining the public sector

Without decisive action to mitigate these challenges the repercussions for the care sector and the broader economy could be devastating

While no chancellor may readily admit to missteps this latest allocation of hospice funding may signal the first of many concessions aimed at softening the blow of the 2025 ENIC and NMW increases

However more will undoubtedly be needed to ensure the survival and sustainability of the care sector

As we look ahead to what promises to be an eventful first quarter in 2025 we at THE CARER extend our heartfelt gratitude and best wishes to everyone working in the care sector Your dedication and resilience are truly inspiring And remember don t forget to send us your Christmas tree photos! Let s celebrate the season together and showcase the joy and warmth that make our care homes so special

Merry Christmas!

WIN a £100 Marks & Spencer Voucher this Christmas

See details of our special Christmas competition on page 11

Hospices In England To Receive £100m Funding Boost

(CONTINUED FROM FRONT COVER)

It comes after hospice leaders warned they were forced to close beds due to increasing financial pressures Earlier this month Hospice UK said that 300 hospice inpatient beds are currently closed or out of use in England, lack of funding and staff are the primary reason why many of England’s 170 hospices have had to close beds permanently or take them out of use

BEDS CLOSED

The hospice sector’s maximum bed capacity in England is around 2,200 inpatient beds, meaning 14% are currently closed

The new data shows that around 300 beds are not available for patients in England’s hospices, having either been fully de-registered or taken out of operation The figure accounts for around 110 000 days and nights of care unavailable – before even accounting for further pressures in hospices’ community services, where most care is delivered

Only about a third of hospice funding comes from the NHS – the rest has to be raised from donations, fundraising and charity shops

The government has said that it is committed to ensuring every person has access to high-quality end of life care and as part of its Plan for Change is taking immediate action to rebuild the health service and deliver improved standards of care, making sure it is fit for the future

FINANCIAL SUPPORT

Health and Social Care Secretary Wes Streeting said: Hospices provide the care and support for patients and families at the most difficult time so it is only right they are given the financial support to provide these services

“This package will ensure they will be able to continue to deliver the compassionate care everyone deserves as they come to the end of their life in the best possible environment

“This investment will go towards helping hospices to improve their buildings, equipment, and accommodation to ensure that patients continue to receive the best care possible

“That will include refurbishing bedrooms and bathrooms for patients and providing comfortable overnight facilities for families improving IT systems making it easier for GPs and hospitals to share vital data on patients ”

The money will also help towards improving garden and outdoor spaces so patients and their families can spend time outdoors in greener and cleaner spaces ”

It will also help to develop and bettering outreach services to support people in their own homes when needed

”

Minister of State for Care Stephen Kinnock said I am grateful to NHS staff and voluntary organisations including hospices, for the deeply compassionate care and support they give to end of life patients and their families The £100 million capital investment that the government is announcing today will allow hospices to improve their physical and operational environment, enabling them to provide the best possible care to

their patients

COMPASSIONATE CARE

A spokesperson for Hospice UK said "Today's announcement by the Secretary of State for Health and Social Care will be hugely welcomed by hospices, their staff and by the communities they support ”

The Government has recognised the very real financial strain that adult and children s hospices have been under for some time The additional support will ease that strain significantly It will allow investment in the future of our services, and allow hospices in England to continue to reach hundreds of thousands of people with high-quality compassionate care in the right environment

The additional funding announced for children s hospices will bring clarity to critically important services for children with life-limiting illnesses ”

"The funding will not only benefit patients but also the wider health and social care system Hospices will play a big role in the Government s aim to move care out of hospitals and into the community

“Our services prevent people from dying in hospital when they do not want or need to be there They also prevent unnecessary and stressful visits to emergency departments for people in their final weeks and months

We look forward to continuing to work with the Government through the ten year plan to improve the provision of palliative and end of life care Hospices are ready to do all we can in the coming years to make sure everyone gets the care and support they need at the end of life "

“LONG

OVERDUE”

Professor Philip Banfield BMA council chair said: As people reach the end of their lives they deserve to be treated with care compassion and dignity Despite extraordinary end-of-life care services and incredibly hardworking staff around the country, we know that not everyone receives the care they need ”

The investment in hospices for buildings and infrastructure is long overdue and we hope it provides much-needed additional support for these vital organisations However the majority of the investment announced today does not cover day-to-day running costs, such as staffing and other essential outgoings needed to give round the clock care which is so reliant on donations rather than public funding ”

End-of-life care involves numerous parts of the health and care sectors in all four UK nations working together in hospices but also in hospitals and in the community in care homes and people’s homes – and these areas need resourcing too We sometimes forget that the majority of people choose to reach the end of their lives at home or in a care home where their care is often managed by GPs district nurses and community palliative care teams who are buckling under cost workload and workforce pressures If we are to ensure everyone in the UK receives the end-of-life care they should have a right to expect in a civilised society there needs to be a holistic four-nation approach and investment in the whole of the system that provides this most important care in people s final hours

There are currently around 170 hospices providing end-of-life care for adults and around 40 providing hospice care for children and young people in England, with some hospices providing care to both

A Day in the Life of a Clinical Lead Nurse

and

HOW DID YOU GET INTO THIS ROLE?

My story is a little unconventional I became a clinical lead nurse after following in my daughter's footsteps My

daughter is a nurse and spent eight years with nursing

Local Care Force I was always fascinated by how much she loved her job and enjoyed working for the company, so when it was time for her to move on in her nursing career I stepped in temporarily to cover her replacement whilst she was on leave and as soon as she left I was given the role permanently It s safe to say I was hooked almost immediately and haven’t looked back since HOW DID YOU GET INTO NURSING?

The route into nursing today is a far cry from when I started I began my nurse training because my boyfriend at the time, (who ended up being my husband for 40 years) joined the ambulance service Nursing seemed like a great job that I could do alongside my A levels but I certainly didn’t expect it at the time to become my career for life and my passion And as someone with a needle phobia, my mother said I wouldn t last 6 weeks, but I ve had the last laugh though as she couldn t have been more wrong I m now at 50 years of service and counting WHAT HAVE YOU ACHIEVED IN NURSING?

My nursing career has spanned over 5 decades It began when I was 17 as a nursing cadet washing silver bedpans and has seen me take on many roles since including spending 16 years teach-

Manchester University All whilst raising two daughters achieving two degrees and

a registered nurse tutor Developing skills to support and educate nurses has not

but over the years I have been the head of nursing development clinical risk manag-

much At that time my daughter was working for the well-established agency Local Care Force as their clinical nurse lead so I joined as an agency nurse and loved it Then their clinical nurse trainer left the business and thanks to my experience in teaching I stepped into the role I love every minute of teaching nurses of the future and supporting them in their roles as they develop and learn

WHAT ABOUT THE ROLE OF CLINICAL NURSE LEAD?

Clinical nurse trainers can lack the expertise necessary to guarantee that skilled professionals are safely providing healthcare This is when the Clinical Nurse Lead's involvement becomes important When it comes to delivering safe and competent healthcare the two professions work in tandem and are almost the same As the name suggests the clinical nurse lead is precisely what it sounds like You are both a leader and a clinical nurse Everyone turns to them for nursing advice and they serve as a mentor supporter leader monitor, and challenger

WHAT IS YOUR DAY LIKE?

My day is focused on ensuring we have safeguard measures in place for safe healthcare practice I deal with any potential healthcare issues that the clinical staff at Local Care Force may have created or been involved in This includes medication errors areas of education that need to be addressed revalidation for nurses career development and support for the staff I also plan and book educational courses to ensure we have the best-trained staff to deliver demanding health care needs I also deal with any safeguarding issues that may arise It’s definitely not a 9 to 5 Monday to Friday job and if you tried and fit the role into these hours you will fail At Local Care Force we always go above and beyond

WHAT IS CHALLENGING ABOUT THE ROLE?

CHANGE is challenging in any nursing role and not everyone likes this concept In the Clinical Nurse Lead role you must embrace change keep up to date with all nursing concepts and listen to the staff who have a difficult role in delivering healthcare in our fast-paced challenging areas of healthcare delivery all without passing judgment I am there to support and guide Practically speaking you also need to learn to read quickly,

Six

A Fond Farewell To Chaplain Joanna

“And

“We

The New “Jolly Journey” from Little Islands

International Students Bring Festive Cheer

To Bournemouth Care Home Residents

£69 Billion To Support Councils And Help Deliver Plan For Change

The government has now published its finance settlement which is the annual determination of funding to local government from central government This briefing covers the provisional local government finance settlement for 2025/26 which was announced on 18 December 2024

£69 billion of funding will be injected into council budgets across England to help them drive forward the government s Plan for Change through investment and reform and to fix the foundations of local government ministers have announced Wednesday 18th December

The provisional Local Government Finance Settlement will provide £69 billion for councils across the country a real-terms increase of 3 5% from 2024-25 which includes a new emergency £600 million Recovery Grant, offering better value for money through the repurposing of grants to help support councils most in need and maximise every penny of public spending to ensure it delivers for working people

And £3 7 billion of funding will be made available to social care authorities to support adult and children’s services through the Settlement This includes £880 million for the Social Care Grant – an increase of £200 million compared to what was indicated last month taking its total to £5 9 billion –which will support councils to deliver care for adults and children in their communities helping to reduce pressure on the NHS

The government has said that no council will see a reduction in Core Spending Power Places with a significant rural population will on average receive around a 5% increase in their Core Spending Power to ensure rural communities have the support they need We are maintaining the previous government s referendum threshold for council tax which will be maintained at 3% with 2% for the adult social care precept to protect local taxpayers

Deputy Prime Minister, Angela Rayner said: “Local leaders are central to our mission to deliver change for hard-working people in every corner of the country through our Plan for Change and I know our councils are doing everything they can to stay afloat and provide for their communities day in day out ” We won t take the easy option or shy away from the hard work needed to rebuild a more effective and efficient system These kind of reforms won t happen overnight, but we are determined to deliver fairer funding ending postcode lotteries meaning everyone gets the support from public services they deserve

Professor Martin Green OBE Chief Executive of Care England commented: “Yesterday’s Local Government Settlement highlights the government s continued failure to prioritise adult social care While

the announcement of additional £880 million funding is welcome it falls far short of addressing the scale of the crisis There is a real risk that local authorities under immense financial pressure, will be left with no choice to divert funds they may have otherwise allocated to social care to other areas ” This is not the fault of local authorities who will be forced to make up to £1 4bn of savings in 2025-26 from Adult Social Care

Budgets according to the ADASS, but rather a direct consequence of the government s chronic underfunding of both the adult social care sector and local government budgets

Professor Green continues: “Every delay every cut every ignored plea has real consequences for real people It s time for the government to stop turning a blind eye;this is no longer a hypothetical crisis This is happening right now and the government must act before it is too late ”

Vic Rayner NCF CEO commented: While we welcome the additional funding of £880 million for adults and children’s social care this won t cover the increased costs for adult social care providers resulting from the Autumn budget The costs of the Budget for social care have been estimated by Nuffield Trust to be £2 8bn ”

Care and support providers have told us very clearly about the looming impact of the additional employer NICs contributions and the increase in the National Living Wage Key findings from a survey of care providers carried out by the Care Provider Alliance laid bare the impact 73% of respondents said they would need to refuse to accept new packages of care from councils or the NHS and 64% would need to let staff go Clearly the scale of the financial challenge facing adult care and support providers is simply much greater than the additional funding announced today; £880m for both adult and children s social care is not going to provide sufficient funding to enable local authorities to meet the increased costs that providers face as a direct result of the Budget ”

This inability to recognise and understand the importance of care and support in millions of people’s lives every day is incredibly disappointing and this settlement will do little to address the urgent issue of unmet need There are an estimated 418,029 people currently waiting for a care and support assessment to allow them to stay at home living well with choice and independence This figure only represents people that Local Authorities are aware of

“We join other voices in urging Treasury officials to exempt social care and support providers from these increases in employers NIC or alternatively to fully fund the increased costs This must be followed up at the June spending review with significant investment in the longer-term reform of adult social care Only by taking these steps can the government turn rhetoric into action prove themselves willing to tackle the difficult issues and transform social care for the millions who depend on it and work tirelessly to provide it”

Ensuring Compliance When Hiring From Overseas As Home Office

Cracks Down On ‘Rogue Employers’

By Chris Garner, Managing Director,

The UK’s health and social care sector relies heavily on overseas workers who make up around 32 per cent of the workforce in England alone

Many overseas workers are sponsored on a Health and Care Worker Visa which was introduced in 2020 to make it easier to recruit from overseas

This visa has lower salary requirements compared to the standard Skilled Worker Visa making it more accessible for care roles As part of their visa application health and care workers aren t required to pay the Immigration Health Surcharge to use the NHS for the duration of their visa While overseas workers play an important role in supporting the UK’s most vulnerable people we know that they can also be at risk of exploitation

On 28 November 2024 a statement issued by the Home Office confirmed it is stepping up its enforcement activities to tackle rogue companies that violate visa rules or commit series employment breaches New rules will be introduced which businesses must comply with - and the penalties for failing to do so are severe

Currently employers who disregard visa regulations can face sanctions in the form of license revocation for up to 12 months preventing sponsorship of overseas workers The resulting impact on a care home business could potentially be very significant Taking this further the government has now proposed changes that will double this period to at least two years for repeat offenders

The government is also taking a more proactive stance, intervening early when signs of rule-breaking emerge rather than waiting for severe breaches to occur – it is this preventative approach which care homes must prepare for, ensuring that their hiring is compliant

Enhanced action plans for minor violations will now bind businesses to stricter corrective measures

Again, the maximum duration of this will be extended from three months to a year, ensuring long-term compliance with immigration and employment laws

The first port of call for care operators that wish to hire workers from outside the UK is to obtain a sponsor license from the Home Office In order to do this they must demonstrate compliance with strict recordkeeping reporting and worker protection measures Sponsors must ensure employees are paid at least the relevant minimum salary threshold and have the appropriate right to work in the UK There are a number of infractions which will result in redaction of a sponsor license including:

Attempting to recoup the Immigration Skills Charge for a worker being sponsored from the employee whether in full or in part

Paying overseas workers in cash

• Failing to pay the national minimum wage

Employing workers who do not have the right to work in the UK are working in breach of the conditions of their permission to work

From February 2024 the UK Home Office increased the civil penalties for illegal working from £15 000 to £45 000 per worker for a first breach – a repeat breach would incur a penalty of as much as £60 000 The stakes are high for rogue employers who fail to comply with the rules For very serious breaches, in cases where businesses have knowingly employed illegal workers the Home Office has been clear that prosecution is on the table

Criminal sanctions could see bosses imprisoned for up to five years -alongside an unlimited fine - therefore care home businesses are best advised to have an up-to-date right to work check policy in place This reduces the risk of discriminating against certain workers based on their nationality

The Home Office does not define exploitation of overseas workers within its sponsorship guidance so it is pivotal for businesses that are sponsoring overseas workers to ensure that they comply fully with their duties and responsibilities This includes keeping up to date with guidance on right to work checks and training staff to ensure that the business is compliant with Home Office immigration rules

Care home providers should have the right policies and procedures in place to safeguard the employment rights and welfare of overseas workers

Ongoing monitoring will be crucial to ensure that protections are in place and upheld across the care sector Those employers who aren t sure of their obligations or are concerned about potential grey areas within their current processes should speak with an expert to audit their organisation

The risks are significant given the penalties for non-compliance so it s vital to ensure that care operators understand the rules and are protecting their business, their employees and of course those whom they care for The price for failing to do so would be felt far beyond the bottom line

Sundial Care Home Supports Local Business “Penguin Pals”

Care

to

initiative

cards from

Pals a startup

in Ottery St Mary and inspired by the well-known Angel Project in North America, by sending hand written Christmas cards to the wider, and Devon community The thoughtful Christmas cards from Penguin Pals have brought a special feeling to the Care Home near Sidmouth, creating a sense of community spirit and helping to combat negative feelings or loneliness that may arise for some individuals during the Christmas period

“I ve been sending Christmas cards through the angel card project for last 2 or 3 years and I always wanted to do my own UK version said creator of Penguin Pals Megan Romaine I came up with the name Penguin Pals because they live in colonies, so they aren't alone, and they are associated with Christmas Megan’s inspiration to send cards to Sundial Care Home came from a personal connection as her Grandma once lived there Megan shared I remember visiting when I was young the atmosphere of the place was good and it was a nice building with lovely grounds and gardens, my grandma was happy there ” Sundial Care Home remains committed to creating a warm family-like environment for their residents fondly referred to as family members Through regular events, engaging activities, and meaningful connections within the local community the home strives to provide companionship purpose and a true continuation of life to ensure no one ever feels alone in their care especially at this time of year This year Penguin Pals reaching out to Sundial Care Home has demonstrated how even the smallest of gestures can build connections and make a difference, reminding us all of the strength of kindness and community during the festive season

Social Care TV

Social Care TV continue to fly the flag for highest quality online training for Health and Social Care after unwavering commitment to excellence within the sector for over 25 years

Their widely-used health and social care specific courses - produced and edited in-house - are expertly designed to make learning engaging informative and therefore highly effective for learners Accredited by CPD and endorsed by Skills for Care training with Social Care TV is quality assured comprehensive and relevant

As one of the leading online training providers in the health and social care sector in the UK they supply training for local authorities recruitment agencies care home groups and other health and social care organisations

Their feature-rich Manager platform has further been enhanced this year with the introduction of several new Manager tools designed to aid with compliance, reporting and trainee management Features now available include: Compliance Dashboard with Traffic Light System Downloadable Trainee Matrix Custom Bundles

Trainee Groups Bulk Uploads Bulk Enrolment Onto Custom Bundles • Course Enrolment Notifications

• Course Reminders

SCTV regularly release new and updated high-quality courses Previews for all courses can be viewed at Courses - Social Care TV (www social-care tv/courses/course-details)

To enhance their learners' experience further they have created free, comprehensive subject-specific workbooks which were rolled out across all courses this year This unique addition provides excellent value and a fully robust training package

SCTV are delighted to have won several awards over the last 12 months including:

Best Online Health and Social Care Learning Platform – Global Health & Pharma Social Care Awards 2024

• CPD Provider of the Year’ – The CPD Awards

• Social Care Training Provider of the Year’ - Corporate Livewire Innovation & Excellence Awards Gold standard customer service remains a core staple of the business, with expert support and guidance provided via telephone, email and live chat They place great importance on the training and development of their customer services team to ensure that they continue to provide a personal, friendly and knowledgeable service

Their much-loved Care Worker of the Month award recognises and rewards the selfless dedication shown by care workers across the UK and they proudly support the Care Workers Charity who aim to advance the financial professional and mental wellbeing of social care workers

SCTV believe that high quality training should be accessible to all and offer regular, free courses which include a digital certificate accessible via their website

The company stands behind a clear mission and set of values which define their ethos and their dedication to both the Care Sector and those within it These can be viewed at: Mission Statement and Core Values - Social Care TV (www social-care tv/about/mission-statement-and-core-values) Social Care TV are a responsible business committed to ensuring that their actions have a positive impact on their employees customers the wider health and social care community and the environment

Above all SCTV consistently strive to make a meaningful contribution to the wellbeing of those being cared for

For more information please see: Homepage - Social Care TV (www social-care tv) and see advert on the facing page

Winter Pressure Builds As No Sign Of ‘Festive Flu’ Letting Up

Flu cases in hospital have already surpassed last year s peak as festive infections “flood” hospitals early this winter

Latest weekly figures published this week show one in 20 hospital beds are being taken up or closed by a festive bug with 2 504 general and acute beds alone being taken up by flu patients – an increase of almost 40% on last week (1 795)

There were a total of 2,629 patients with flu in hospital last week, including 125 in critical care beds – up 90% on the week before (66 w/e 8 Dec)

Cases of norovirus and RSV also remain high with 711 beds taken up by norovirus patients almost a quarter more than last year and 127 children in hospital with RSV each day last week – a quarter more children when compared to the same period last year (94 w/e 17 December 2023)

Winter viruses are expected to rise in the coming weeks as children finish school and families and friends congregate at Christmas parties and gatherings which contributes to the increased spread of viruses

Staff continue their efforts to protect those most at risk of becoming seriously ill from flu COVID-19 and RSV this winter with fears around the quad-demic continuing, having now delivered a total of 28 5 million vaccines since the start of September (28 465 824 w/e 15 December)

From today December 20, people can visit a COVID-19 walk-in vaccination site or find a pharmacy offering

the flu vaccine but you may have further to travel further In response, the NHS has opened more beds at this time of year than ever before (102 464) yet bed occupancy remains

Frome Nursing Home Supports Fair Frome Food Bank

How Technology Can Combat Isolation Among Older Adults

THE

LONELINESS EPIDEMIC

In the UK alone 1 4 million older people experience chronic loneliness, while global statistics reveal that 1 in 4 older individuals face social isolation

Research has consistently highlighted the severe health consequences of prolonged isolation

Chronic loneliness is not just an emotional struggle it is a critical health emergency linked to heightened risks of anxiety depression cognitive decline and serious physical conditions such as heart disease

As populations worldwide continue to age addressing this issue has become more urgent than ever Innovative solutions are essential to combat this growing crisis and mitigate its far-reaching effects

A TECHNOLOGICAL LIFELINE

Technological advancements are offering transformative solutions to address isolation in older adults One example of these new solutions are digital companions

Digital companions represent more than just technological tools they re potential lifelines of support and engagement These AI-driven technologies are designed to provide meaningful interaction cognitive stimulation and emotional support that goes far beyond simple voice commands

AI CARE ASSISTANTS: AN INTRODUCTION

Digital companions represent a groundbreaking approach to supporting older adults in an increasingly isolated world These advanced technological solutions go beyond traditional assistance tools offering a nuanced adaptive interaction experience that provides intellectual stimulation and emotional connection For many seniors who might spend days without human interaction these digital tools represent a critical lifeline to the outside world

Comprehensive Capabilities of Digital Companions

Digital companions offer a wide range of supportive features designed to enhance the lives of older adults

Cognitive Engagement: Provide sophisticated mental stimulation through personalised memory games trivia and tailored conversation topics that keep people mentally active and emotionally connected

Health Monitoring: Track medication schedules monitor movement and daily activity and offer proactive medication reminders

Advanced Detection Analyse changes in speech patterns and daily routines to identify potential health issues, enabling early intervention by alerting caregivers or healthcare professionals

By Paul Statham, CEO of Sentai (www sentai co uk)

Practical Support: Help seniors maintain independence by providing gentle reminders about daily activities encouraging physical movement and tracking health indicators

Personalised Interaction Adapt to individual communication styles and preferences learning and evolving to provide increasingly meaningful and tailored support

Digital companions offer unique support while preserving the individual s sense of autonomy and dignity transforming digital companions from mere technological tools to genuine, empathetic support systems that respect and enhance the lives of older adults

BEYOND INDIVIDUAL SUPPORT: A CONNECTED CARE NETWORK

The support digital companions provide extends beyond individual interaction For families with elderly relatives living alone, these technologies offer unprecedented connection and peace of mind Voiceenabled check-ins audio calls and instant updates allow families to maintain meaningful connections across geographical distances The systems can recognise potential signs of emotional distress, prompt social interaction and provide mental stimulation through engaging conversations

Digital companion platforms create integrated networks that enable real-time updates collaborative care tools and seamless communication between older adults family members and professional care providers This comprehensive approach transforms care from reactive to proactive potentially preventing health complications before they escalate

By reducing unnecessary hospital admissions and providing early intervention digital companions can significantly alleviate pressure on the NHS and care home beds These technologies enable remote monitoring early detection of health issues and continuous support potentially saving millions in healthcare costs They act as a critical intermediary reducing emergency callouts and supporting healthcare professionals by providing comprehensive real-time patient insights that can prevent minor health concerns from becoming major medical events

LOOKING TO THE FUTURE

These innovations address more than just practical needs They tackle the emotional landscape of isolation loneliness and mental health challenges offering a compassionate technological solution that understands context and provides empathetic responses The goal isn t to replace human interaction but to enhance and supplement existing support networks creating a more comprehensive approach to older adult care

Digital companions stand as a promising frontier in addressing social isolation, demonstrating that technology when designed with genuine human needs in mind can be a powerful tool for connection support and dignity

In a world where loneliness can feel overwhelming these technological solutions offer a beacon of hope By bridging communication gaps providing consistent support and offering meaningful interaction digital companions are reshaping how we approach care connection and independence in an increasingly isolated world

The Pobroll®: A Cost-Effective, Dignified, and Sustainable Solution for Care Homes

The pobroll® is the invention of Pat O’Brien a physiotherapist

Moving and Handling trainer and Conflict Management tutor with over two decades of experience in care homes and nursing homes

Care home managers often face challenges in delivering intimate care while balancing efficiency and managing costs particularly when these essential tasks provoke behaviours that can be challenging to safely manage Traditional methods especially for bed-bound residents often lead to lengthy processes and frequent linen changes driving up costs and consuming valuable staff time The pobroll® provides a transformative solution that supports dignified care achieves significant cost savings, and reduces the need for additional staffing

The pobroll® is an innovative bed-bathing wrap specifically designed to enhance comfort and dignity during personal washing for individuals who require in-bed care Centred on the resident s experience, it minimizes distress by providing sensory comfort Crafted with two layers of high-quality cotton-terry toweling and a waterproof layer in between it delivers a soothing calming experience while keeping the bed completely dry Sized for a standard single bed the pobroll®’s dual-layer design offers warmth and a sense of security and privacy allowing residents to maintain comfort and dignity during bed-based bathing routines

BOOSTING COST SAVINGS AND OPERATIONAL EFFICIENCY

The pobroll®'s waterproof design enables caregivers to provide a complete wet wash without the risk of soaking the bed minimising the need for frequent linen changes This leads to fewer laundry loads, reducing labour and utility costs as well as wear on linens By reducing logistical tasks caregivers have more time to focus on direct resident care enhancing productivity overall Additionally reduced reliance on disposable wipes results in further cost savings and supports environmentally sustainable practices

With its durable reusable design the pobroll® maintains hygiene standards and allows for extended use across multiple residents As care homes face increased pressure to adopt sustainable practices the pobroll® provides an effective solution that supports both economic and environmental goals

REDUCING STAFFING COSTS AND TRAINING REQUIREMENTS

Managing resident agitation particularly for those with dementia often requires specialised training in restraint techniques The pobroll® significantly reduces the need for physical intervention by providing a warm secure covering that alleviates resident distress This gentle approach minimizes aggressive or defensive reactions, reducing the number of staff needed for these interactions As a result, facilities can potentially lower staffing levels without compromising care quality, yielding substantial cost savings

Additionally, reduced dependence on physical intervention decreases training costs associated with restraint techniques By simplifying the process of intimate care the pobroll® reduces the need for specialised training making onboarding smoother and lowering turnover-related training expenses

ENHANCING SAFETY, COMPLIANCE, AND RESIDENT SATISFACTION

The pobroll® supports compliance with restraint reduction guidelines helping facilities minimise documentation burdens and regulatory liabilities linked to physical interventions This non-invasive solution

improves safety for both residents and caregivers fostering a culture of dignity and respect that boosts satisfaction among residents and their families

CONCLUSION: A VALUABLE ASSET FOR QUALITY CARE AND COST MANAGEMENT

For care homes the pobroll® represents a strategic investment offering measurable savings by reducing reliance on disposable products, lowering laundry and training costs, and enabling efficient staffing Most importantly it prioritises resident dignity and comfort setting a high standard for compassionate, person-centred care For facilities seeking to enhance financial performance and care quality the pobroll® is an invaluable addition to their resources

WHO CREATED THE POBROLL®?

The pobroll® is the invention of Pat O Brien a physiotherapist Moving and Handling trainer, and Conflict Management tutor with over two decades of experience in care homes and nursing homes Pat s focus has been on individuals who are frail, receiving end-of-life care, and often grappling with dementia-related challenges

Throughout her experience of working alongside carers in Nursing and Care homes Pat identified a common issue during personal care routines particularly bed baths where individuals with dementia would frequently experience distress, agitation, and discomfort, leading to compromised hygiene standards and heightened caregiver stress

Recognising the fundamental right to cleanliness and comfort, Pat embarked on a mission to devise a solution that could mitigate these challenges and enhance the overall care experience for all concerned

The result is the pobroll® hailed as a game-changer for those requiring care in bed

Selected as one of their 2023 Accelerator partners, the Alzheimer’s Society recognised the potential of the pobroll® to transform the bed bathing experience for individuals living with dementia and their families Pat is currently being supported by the Alzheimer s Society Innovation team as she moves forward with getting this

University Of York To Lead Research To Transform Adult Social Care Following New £31m Investment

A University of York academic has been given oversight of a £31m research budget to help transform adult social care across the country

Professor Yvonne Birks has been appointed the new director of the National Institute for Health and Care Research (NIHR) School for Social Care Research (SSCR)

The SSCR is a national collaborative initiative for research into adult social care in England Its research aims to identify and address the big issues of the day in social care and deliver more research that is useful timely and accessible to those responsible for delivering services and those who draw on services supporting well-being and reducing inequalities

It is the first time the role has gone to a figure outside of London

Under Professor Birks’ leadership the University of York will oversee the most significant investment in social care research ever made by the NIHR who is providing £31m funding to the SSCR over the next five years to address urgent challenges in social care

The School’s research covers all aspects of adult social care including end-of-life care; services for people living with physical disabilities; learning disabilities; or physical and mental ill health

<strong>Professor Birks said:</strong>

In creating the SSCR NIHR made an important commitment to

social care research at a time when it was barely on the research agenda Times have now changed, and this substantial new investment is testament to that There is real interest in research within the sector and an acknowledgement in wider society of the need to address adult social care challenges

We no longer need to make the case for social care research Now we need to show how the investment being made can inform and improve services and support As Director of the SSCR my focus will be on building strong relationships with people who work in services and those who require support as well as the research community beyond our constituent membership We are focused on collaborations in producing and sharing our research as well as extending and building new research careers

Ultimately we want to make sure our research contributes to making people s lives better, whether they use or work in services ”

Professor Matthias Ruth, Pro-Vice-Chancellor for Research at the University of York said

“The launch of the School at York is testament to our proven expertise in adult social care research and highlights the strength of our partnerships and collaborations I would

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like to congratulate Professor Birks and her team on her new role as director of the NIHR SSCR ” “In the face of numerous urgent challenges confronting the social care sector the launch of the School at York positions us and our partners at the forefront of developing an evidence-based approach and implementing effective solutions to address

Music That Heals: A Special Performance at Wilton Manor Care Home

Wilton Manor Care Home located in the heart of Melton Mowbray part of the Sanders Senior Living Group, recently hosted a remarkable intergenerational event that touched the hearts of residents staff and visitors alike On 11th December 2024 Victor a resident living with dementia and his grandson Thomas came together to share their love of music in a truly special way

Thomas who has Autism and Victor have found a unique connection through their shared passion for music maintaining a YouTube channel where they perform together This bond was brought to life during Thomas’s visit to Wilton Manor Care Home, where he joined Victor and other residents in singing Christmas carols and cherished hymns THE POWER OF MUSIC TO HEAL AND CONNECT

For Victor music is not just a pastime it s a lifeline Despite the challenges of dementia music allows him to express himself in ways words sometimes cannot As his daughter Louise explains, “Music seems to unlock something in him he often struggles to communicate but when he sings it s like everything comes flooding back

Victor’s profound love for music began long before he moved to Wilton Manor Care Home and it has remained a constant source of joy and calm Singing alongside his grandson creates moments of pure connection and

happiness showcasing the extraordinary ability of music to bridge generations and bring families closer together A DAUGHTER’S REFLECTIONS ON A MOVING MOMENT

Louise Corden Victor’s daughter shared her thoughts on the experience: When I watch my Dad and my son perform together the happiness it brings to both of them is truly incredible Thomas has discovered a deep love for music and such a natural talent and seeing my Dad join in with that fills my heart with joy

My Dad is living with dementia which makes moments like these even more meaningful Watching them perform together is such a gift, and I ll treasure those moments forever ” A LASTING IMPACT

The event not only highlighted the therapeutic power of music for individuals living with dementia but also demonstrated how shared passions can foster deep emotional connections Wilton Manor Care Home continues to create opportunities for it s residents to engage in meaningful activities that enrich their lives and strengthen bonds with their loved ones

Victor and Thomas’s story is a beautiful reminder of how creativity and connection can overcome challenges inspiring all who witnessed their performance to cherish the transformative power of music

Red Rose Care Unites The Generations As Christmas Card Competition Winners Are Announced

Red Rose Care Community has successfully brought festive cheer to the local area with its Christmas card competition designed to help form connections between the generations and celebrate the creativity of young artists in Newark

The competition saw enthusiastic participation from children at local primary schools including St Peter’s Cross Keys C of E Academy Sir Donald Bailey Academy, and Chuter Ede Primary School The children were tasked with creating a Christmas card to be shared with residents’ families and the local community this festive season

ning school invited for an afternoon of refreshments and festive cheer The children also performed a carol service for delighted residents

Sarah Taylor Red Rose s newly appointed Community Engagement Manager, ran the initiative with Activity Coordinators Charlotte Doyle and Dwane Harvey Reflecting on the success of the event, she said:

The response to our competition has been incredible

Seeing the creativity and enthusiasm of local children has been heartwarming and the joy it brought to our residents was priceless Initiatives like this highlight the power of community and the magic of Christmas!”

Sarah is dedicated to building lasting relationships between the care home and the wider Newark community

Following the success of this competition she plans to launch a pen pal initiative in the new year aimed at strengthening bonds between local schoolchildren and Red Rose residents

Sarah said she is very grateful to the schools and families who participated and who helped to make the competition a memorable success adding

“This competition has shown just how much creativity and kindness exists within our community Together we ve created something truly special and we re excited to grow these connections in the future ”

WIN a £100 Marks & Spencer Voucher this Christmas

Are you ready to spread some Christmas cheer?

The Carer is hosting a special Christmas Day competition to find the most beautifully decorated Christmas tree!

HOW TO ENTER:

Simply send us a photo of your Christmas tree masterpiece and show of f your festive creativity!

Email your entries to: nominate@thecarer uk.com Deadline: December 27th

Our team will select the most magical tree and the winner will receive a £100 Marks & Spencer voucher to make your holiday even brighter!

Don't miss this chance to shine — get decorating and share your Christmas spirit with us!

Good L uck and Merry Christmas from all at The Carer!

Merry Christmas from The

We

We

Carer and Our Advertisers

D AND HARDWORKING CARE STAFF IN RESIDENTIAL & NURSING HOMES ACROSS THE UK . ing and comfort of residents during this festive season is truly inspiring. ptional care, creating a

AND HARDWORKING CARE STAFF IN RESIDENTIAL & NURSING HOMES ACROSS THE UK . ng and comfort of residents during this festive season is truly inspiring. ptional care, creating a warm and festive atmosphere for those who

MAS AND A PEACEFUL AND PROSPEROUS NEW YEAR .

he care sector throughout the year. Don’t forget to visit

Enjoy the festivities and have a happy new year Best wishes from Dyson www.dyson.co.uk

Dementia Experts Prepare For Anticipated Januar y Spike In Calls

actor Suranne Jones and actor Anne-Marie Duff are re-enacting common dementia support line conversations as a surge in calls is anticipated in the New Year Alzheimer s Society is expecting an increase in calls to its dementia support line in the New Year

It s the busiest time of year for households across the country but

that dementia is just part of getting old

Comedian and author David Baddiel actor Suranne Jones and celebrity supporter and actor Anne-Marie Duff, all of whom have a personal connection to dementia, have lent their voice to reenact some of the calls the charity s support line receives helping to shine a light on dementia and bring it out from behind closed doors

The calls are just a glimpse of what Alzheimer s Society s expert dementia advisers will be preparing to

receive in volume next month They can offer practical and emotional support and advice on a variety of topics including getting diagnosed caring strategies and how to access social care as well as signposting to other organisations who can provide legal and financial advice, for things such as benefits and grants

And people across the country can help to support people like this, by gifting their support through donations to the charity s Christmas Appeal

Nearly 1,700 people affected by dementia responded to a survey1 about their access to Alzheimer s Society s support services with 96% saying they were more informed 92% felt more supported to manage and 78% having more confidence to make decisions This shows the real impact supporting the charity s Christmas Appeal can have on people living with dementia

Kate Lee Chief Executive Officer for Alzheimer s Society said: “Christmas can be challenging in many ways, but particularly for those affected by dementia so more support and guidance is needed in the wake of the festivities We help people make the most of life with dementia supporting them through some of the hardest and most frightening times

From a listening ear on the phone to a visit in person and opportunities to connect with others we ll be there for you again and again and again, no matter what

Dementia is the UK s biggest killer with the realities often played out behind closed doors With one in three people born today developing dementia, it has never been more crucial to

Leicester Care Home Filled With

Festive Spirit At Christmas Fete

(Right to Left) David Baddiel Suranne Jones and Anne-Marie Duff

Former Paras Drop In As D-Day Veteran

Peter Celebrates His 101st Birthday

Former paratroopers dropped in at Broughton House Veteran Care Village to help D-Day veteran

Peter Belcher celebrate his 101st birthday

He was the second Broughton House resident to turn 101 this year following the birthday of Joe Jervis in June

Peter served in the Army during his time in the forces between 1937 and 1949, first in an airborne division and later with the Parachute Regiment

On D-Day his company s objec-

tive was to capture and defend bridges over the River Orne and Caen Canal in Normandy – the latter was later known as Pegasus Bridge – to help protect the eastern flank for those landing on Sword Beach

The capture of Pegasus Bridge was dramatised in the epic US war film The Longest Day

After that battle Peter was deployed to the Belgian town of Bastogne to help with the Battle of the Bulge

He served in 17 countries in total and was awarded six military medals, including the illustrious Legion d Honneur

Members of the Parachute Regimental Association joined in the celebrations at Broughton House for his special birthday

Peter was applauded into the veterans mess by family friends residents and staff The guests were

entertained by singer Sarah Dennis who is known as the Veterans Sweetheart

Peter, who has lived at Broughton House since April 2023 also received cards and greetings from pupils at nearby King David School

Joe, who moved into Broughton House in April served in the RAF as an aircraft engineer during World War Two at fighter airfields all over the UK His role was to ensure the airframes and systems in aircraft including the Spitfire were ready for combat, and to repair any damage when they returned from operations

Jane Green director of care at Broughton House said “Peter was the second of our residents to celebrate their 101st birthday this year and we’re honoured that he and Joe have reached this fantastic age

Peter chooses to live at Broughton House because he is fully supported to live a meaningful and engaged life He is determined to use the facilities here to the full, including our specialist gym and our programme of events

“He said when Joe moved in that he felt like a spring chicken, as he was no longer the oldest resident at Broughton House We are looking forward to celebrating their 102nd birthdays in 2025

Peter said: “It was nice to see so many people together to celebrate my birthday It was a fun afternoon –I felt like I was 70 or 80 again! The children wrote me some lovely birthday cards – they even knew I was in World War Two It was a really good day

Christmas on the Canal: A Magical Trip for The Belmont Care Home

at The Belmont care

embarked on a delightful journey

part of the

the Droitwich

6th December aboard the Pamela May narrowboat The two-hour canal trip brought festive cheer and unforgettable moments particularly for resident Ronald whose lifelong passion for canals and boats made this experience a dream come true The group was treated to hot drinks and delicious mince pies as they cruised along the peaceful waters accompanied by a joyful

joining in was wonderful The mince pies were

delicious too!

This unique experience highlighted The Belmont s dedication to fulfilling residents wishes and creating meaningful moments For Ronald it was a long-held dream realised; for others it was a chance to enjoy a memorable outing that broke away from the everyday routine

The Belmont s Customer Relations Manager Carla Sidaway reflected on the day’s success:

"This was a great trip for the residents Ron in particular as it had been one of his wishes! It was wonderful to see everyone having such a lovely time and enjoying the boat ride We will definitely do this again!"

Home Manager at The Belmont, Stephanie Howard also shared her thoughts:

"The Pamela May boat trip was fantastic for our residents We love making wishes come true for our residents at The Belmont, so to be able to organise this for Ron was heartwarming He had a thoroughly good time and feels so happy to have taken part! This also gave our residents a different type of outing to enjoy and we can t wait to do this again!

Mattress-Turning System Could Prevent Pressure Ulcers Occurring For Those In Social Care While Offering Major Cost Savings

A White Paper commissioned by Care England has suggested that an innovative mattress-turning system has the potential to prevent pressure ulcers occurring for people in adult social care, while improving their comfort and promoting healing – all while delivering significant cost and resource savings to care providers and the NHS

The paper called Preventing Pressure Ulcers: The Role of Automatic Lateral Turning Systems for Innovative Approaches to Pressure Ulcer Prevention in Care Homes examines and summarises a 12-week trial of the Levabo Turn All automatic lateral turning system (ALTS) developed in partnership with Algeos Ltd (UK)

The White Paper says that pressure ulcers are one of the most painful and preventable conditions faced by some of the most vulnerable individuals in adult social care

Care England the voice of care is a registered charity is the leading representative body for small, medium and large providers in England

The report stated pressure ulcers affect 700,000 people a year in the UK at a cost to the NHS of £1 4 to £2 1 billion a year

It added that “the realities of staff shortages, increasing demand, and the need for manual repositioning often place an undue burden on both caregivers and residents so residents did not always receive the attention they needed to ease the pain caused by their ulcers

Furthermore Professor Martin Green OBE Chief Executive of Care England said technological solutions like this would not only ease the workload of the caregiver but it would also offer a more dignified care solution to the individual as well as an improved quality of life

The trial took place in three care homes in the UK and involved 24 residents across 12 weeks addressing manual repositioning for pressure ulcer prevention using the Levabo Turn All solution which is an automatic tilting system (ALTS) that helps prevent and treat pressure ulcers by positioning a person in a 30-degree side position alternating between the right and left side The system can be used in any healthcare bed with a removable mattress, where it is placed under the mattress

The trial focused on residents with dementia with multiple and complex comorbidities, and those receiving palliative end-of-life care who are particularly vulnerable to pressure ulcers due to immobility and frailty

The primary aims were to assess the effectiveness of the system in reducing pressure ulcer incidence its impact on caregiver workload resident comfort and overall cost-effectiveness

During the trial the system was successful for residents with both dementia or dementia with challenging behaviours; existing pressure ulcers/vulnerable at-risk skin; limited or no mobility; pressure ulcer prevention and treatment; end of life/palliative care; critical illness and spinal/neurological conditions

Key findings from the trial included that using ALTS in a care setting has several key benefits, particularly for residents at risk of developing pressure ulcers and those in end-of-life palliative care

The system was effective in preventing and managing pressure ulcers by automatically repositioning residents, thus reducing prolonged pressure on vulnerable areas significantly lowering the risk of further breakdown of skin without unnecessarily disrupting residents leading to improved sleep and quality of care by automating the manual task of turning residents which can be every 4 to 6 hours day and night requiring two caregivers time and effort to reposition The system freed up caregivers time to focus on other critical tasks and areas of care – often up to two hours a day per person

The White Paper also found that use of the system delivered cost savings in preventing the occurrence of pressure ulcers and the need to treat them

In addition residents using ALTS generally showed fewer signs of discomfort or agitation during repositioning an important factor for those with dementia The report stated for residents in palliative care

ALTS provided a gentler, less invasive approach to repositioning, supporting their comfort and dignity during end-of-life care

One of the homes taking part in the trial, the Taylor and Taylor group, said that each caregiver would save two hours a day through not having to manually turn an individual during a 24-hour period Given 11 people needing this facility that would save 22 hours a week which in monetary terms based on an average salary equates to circa £1 600 a week and roughly the same cost of one system itself

Professor Green said The trials have shown that a system of this type can in many cases provide big benefits in pain reduction and healing for the individual while easing the burden of care to the caregiver and doing so at a net saving of cost to the care provider or allowing them time to support other aspects of their care plan

“The trial has shown that once again technology can work hand-inhand with excellent care provision to offer dignity pain reduction and enhanced healing to those most in need of it ”

Beth Mercer, Commercial Manager at Algeos Ltd (UK) said: “The trials have shown exactly what we hoped – that the Levabo Turn All system not only makes life more bearable and dignified for the individual by reducing their risk of pressure damage pain and discomfort; it eases the workload and burden of repositioning to staff freeing up time to focus on other aspects of care and demonstrated time cost savings and efficiencies thus providing benefits to caregiver and care receiver alike

Sector Responds to Publication of the Local Government Finance Settlement

Sector leaders and organisations have responded this weeks provisional local government finance settlement which will provide £69 billion for councils across the country, a real-terms increase of 3 5% from 2024-25 which includes a new emergency £600 million Recovery Grant and £3 7 billion of funding will be made available to social care authorities to support adult and children s services through the Settlement

This includes £880 million for the Social Care Grant – an increase of £200 million compared to what was indicated last month taking its total to £5 9 billion – which will support councils to deliver care for adults and children in their communities, helping to reduce pressure on the NHS

Melanie Williams, President of the Association of Directors of Adult Social Services said: “While this additional funding is welcome there remains a funding gap of over £1bn for adult social care to even standstill next year, which means councils won’t be able to fully meet people s care and support needs This means that fewer people will be able to draw on care and support to help them stay independent and well such as transport to go shopping a regular cooked meal or support for family carers ”

“Limiting the number of people who can access adult social care creates a vicious cycle; too many people reach crisis point and end up in hospital unnecessarily because they aren t receiving low level care at home and they can t leave hospital because there isn t enough support to return home safely ”

To get people home from hospital quicker and prevent them from needing to go there in the first place, the Government must commit to a long-term fully funded plan for social care to make care at home and in the community the default option for everybody

Sam Monaghan, Chief Executive said “The Government has acknowledged the need to increase funding for adult social care through the Local Government Finance Settlement and this is a move in the right direction

“ However, the small amount of additional funding provided is not enough to protect adult social care services from the impact of the increased employer national insurance costs nor cover the existing gap that remains between what it costs to deliver care and what local authorities pay These cost pressures present increased risk for the delivery of essential services for older people ”

We want to work in partnership with the government and local authorities to solve the issues we are all facing, but this requires the government to recognise the adult social sector for the public service and valuable infrastructure that it is ”

“We urge Ministers and officials in the Treasury to meet with sector representatives and provide protection for adult social care otherwise Government ambitions for growth and to address problems in the NHS will be in jeopardy

Professor Vic Rayner OBE Chair of the Care Provider Alliance says:

“Alarm bells continue to sound across adult social care in the face of the draft local government settlement

The recent survey by CPA demonstrated the massive cost of the Budget to social care services up and down the country

The cumulative cost of the changes in the Budget has been identified as 2 8bn yet the uplift identified in today s draft settlement represents a mere 10% of the additional funding needed ”

The impact on people who need care and support the care workforce and those delivering services is enormous and it is imperative that the government pays heed to the very real risks that pursuing this path represents ”

“Government led changes to the costs of delivering public services like social care must be met in full to ensure the provision of a care service fit for the future, as well as one that meets the needs of communities right now

Nuffield Trust Deputy Director of Policy Natasha Curry said: The new grant money for councils announced today is welcome It will go some way to easing what will be a very tough year for local authorities and social care ”

It s also good to see first steps towards funding reform and allocating money more fairly We have long warned that the fact that poorer councils find it harder to raise taxes has caused unacceptable inequalities in how much money is available for care

“However, even if it all went to adult social care, the extra social care grant funding of £880m and national insurance contributions (NICs) funding of £515m fall well short of the £2bn of additional cost pressures we estimate from the National Living Wage and employer NICs This figure relates to the share of adult social care paid for by councils Even the total real terms increase in council spending from all sources is barely enough to just cover these costs ”

This will mean tough choices for local authorities between increasing fees to social care providers to recognise their costs and spending on other services It will leave little to meet the gap we know social care faces from rising demand tackle rising waiting lists or to improve the many other overstretched services for which local authorities are responsible The government should monitor provider stability closely and be ready to act

“While today s funding news will bring short-term cost relief in some areas ultimately care provision remains on a knife-edge for many councils and care providers With the Health and Social Care Secretary also reaffirming today that action on a long-term plan for social care reform will start in

the new year the sector will be still starting that journey from a difficult place and there will be no time to waste ”

Professor Martin Green OBE, Chief Executive of Care England commented: The Local Government Settlement highlights the government’s continued failure to prioritise adult social care ”

While the announcement of additional £880 million funding is welcome, it falls far short of addressing the scale of the crisis There is a real risk that local authorities under immense financial pressure will be left with no choice to divert funds they may have otherwise allocated to social care to other areas

This is not the fault of local authorities who will be forced to make up to £1 4bn of savings in 2025-26 from Adult Social Care Budgets according to the ADASS but rather a direct consequence of the government’s chronic underfunding of both the adult social care sector and local government budgets

“Cake 4 Kindness” Spreads Joy and Generosity at Karuna Manor

Karuna Manor Care Home hosted a heartwarming “Cake 4 Kindness” event on November 21 2024 celebrating World Kindness Day with an inspiring mix of creativity compassion and community engagement

Distinguished guests including Harrow MP Gareth Thomas and Neal Radia, founder of the “Cake 4 Kindness” initiative, joined residents and staff for a day dedicated to spreading kindness through baking and charitable giving The event began with a lively cupcake-decorating session at the care home where residents staff and guests came together to decorate 128 egg-free cupcakes The beautifully crafted treats were later donated to the Jalaram Temple furthering the day s message of generosity and kindness The cupcake-decorating activity served as the centre piece of the event Residents alongside MP Gareth Thomas and Neal Radia enthusiastically participated in creating vibrant designs using colourful icing sprinkles and other toppings The session encouraged creativity brought back fond memories of baking and provided a joyful environment for all participants

MP Gareth Thomas praised the initiative saying Cake 4 Kindness exemplifies how small, thoughtful acts can foster a sense of community and togetherness Karuna Manor Care Home has done an outstanding job organizing this event which not only brought smiles to the residents but also extended kindness beyond its walls ” Neal Radia founder of the Cake 4 Kindness initiative expressed his delight in collaborating with Karuna Manor “Baking is a wonderful way to connect with others and spread

and the dedication of the care home staff have made this event truly special Together we ve shown how kindness can make a meaningful difference

The day’s efforts didn’t stop at the

Bake Off Star And Carol Singers Bring

Festive Cheer To Gillingham Care Home

Following the event Carole said: It was a very sweet very festive event and there was a real sense of community at Fern Brook Lodge with the Gillingham Singers performing I think the residents and staff did very well with their festive baking There were no soggy bottoms on the mince pies

Four

Acres

Care

Home Enjoys Christmas

Festivities at Local Social Club

Christmas Joy For World’s Oldest Choir As It Sings Its Way Into The Record Books

A 17-strong choir whose members are between 87 and 99 years old and has an average age of 94 made history today (Thursday 19 December) when it was crowned the ‘World s Oldest Choir’ by Guinness World Records

The choir, aka The Prime Timers, is made up of residents from seven care homes in Warwickshire run by Runwood Homes who came together to break the record during a Christmas carol concert at the Crowne Plaza Hotel s Grand Ballroom in Stratford-Upon-Avon The concert was compèred actor Sian Reeves who advocates for therapeutic use of music particularly in care homes

The previous GUINNESS WORLD RECORDS™ title for the World s Oldest Choir was held by St John’s House in York since April 2013 which had 13 members and an average age of 91

While some members of the choir were born in the West Midlands, others come from as far and wide as Glasgow and London Some have sung in choirs before, for many it’s their first time One of these, Sidney Pickford (90) – a former book binder by trade who bound books for the TV show This is Your Life - was born on Christmas day 1934 He says he ll have double the reason to celebrate this year being both a birthday boy and world record holder Watched on by proud family and friends The Prime Timers sang traditional festive favourites such as Jingle Bells and We Wish You A Merry Christmas alongside joining Music for Dementia ambassador and singing legend Tony Christie, in a beautifully poignant rendition of Silent Night The concert included Christmas Through The Years a song written and released by The Prime Timers alongside Intergenerational Music Making Low Furlong Care Home resident (Shipston on Stour) Christopher Huddleston said: It s been a great honour and a remarkable day Few of us at any age get to have an attempt at a world record let alone at 90 or more and on the same bill as Tony Christie It has been quite something ”

Carl Saville adjudicator for Guinness World Records commented on the successful record attempt: “After reviewing the relevant documents and criteria and witnessing the attempt today I was delighted to announce The Prime Timers the new Guinness World Records holders for the world’s oldest choir A massive congratulations to the whole team at Runwood Homes who spent many months planning and preparing for the events, as well as the amazing choir ” The creation of The Prime Timers and the ambition for the choir to become the world’s oldest was the brainchild of Jasmine Kessey, Deputy Home Manager at Lower Meadow in Stratford whose endeavours were supported by Runwood s Head of Dementia Services Paul Gaskell

Jasmine said: Having worked in care homes for over 10 years I ve seen firsthand the joy that music brings to residents Their memory may not be as it once was but most of them will remember their favourite song and how it made them feel Music creates a strong sense of community, reduces loneliness and brings a bit of a buzz to the home It has so many positive and emotional benefits for residents that music plays an important role in all our care homes ”

Sarah Metcalfe Managing Director at Music for Dementia which has been supporting this record attempt explains: The Primer Timers are proof you re never too old to join a choir Music for Dementia has loved working with them on their record attempt and now we’re encouraging everyone to join a choir in 2025 –especially if you re living with dementia or caring for someone who has it

“Singing is proven to lift your mood and improve lung health, and music can help manage dementia symptoms like anxiety All while making friends and getting out of the house We ve put a fun quiz on our website to help people find the best choir for them plus information and advice for any care homes that want to set up their own choir Music brings a care home alive!”

Free Recreo VR Headsets Available to All Care Homes

This winter Recreo VR is offering care homes an exciting opportunity to enhance resident wellbeing through the power of Virtual Reality (VR) By signing up for one of our 24-month Recreo Theatres packages you ll receive a free VR headset and staff training

Our platform provides person-centred budget-friendly activities that are fun engaging, and accessible, especially for residents who are bedbound or socially isolated Co-created with Alzheimer s Society and individuals with dementia our service empowers staff to deliver personalised reminiscence and one-to-one sessions that promote memory recall and connection

Our VR headsets have been recognised as good practice by the Care Quality

Whether

Bolton Care Home Celebrates

Devotion And Commitment Of Staff

At Awards Ceremony

The

This

Former Fireman’s Memories Reignited During Fire Station Visit

Banstead Care Home Hosts

Successful Annual Christmas Fayre

Black Swan Care Group Bring Joy to

Their Residents

This Christmas

social care sector and we pledge to continue to provide the highest quality of care to all our residents Happy Christmas from everyone at Black Swan Care Group ”

Northampton Care Home Creative Christmas Cakes on Display

Christmas isn’t Christmas without cake! Brampton View care home head chef and hospitality team have given the 12 days of Christmas a cake for every day Every year

Barchester Healthcare holds a Christmas cake competition for over 250 homes in which Brampton View care home takes part and delights in showing off the Christmas cake created Glenn Combs head chef at Brampton View care home traditionally makes fabulous cakes and each year gives himself a new challenge This year was no different, taking inspiration from the Christmas story 12 days of Christmas, Glenn created a towering 12 layered traditional fruit cake with beautifully decorated ginger biscuits and decorated with edible icing ornaments The cake can be viewed in the main lobby of Brampton View care home

Residents also participated, having the opportunity to be involved getting into the Christmas spirit Working with the hospitality team with the design and decorating

On 7th November, whilst the tectonic political plates were shifting, here and in the USA another event of national significance was happening – launch of the UK’s first national urgent acute medical service by pioneering digital health company Virtue We re pleased to provide a sneak preview of their launch which will be covered by national press in January explaining what this means for your patients together with your businesses both of which stand to benefit by this transformational service that brings together acute and social care in a novel way

For the first time in the history, the people of Great Britain can access urgent acute medical treatment nationally by an organisation other than the NHS Not only this, but care can be received instantly in the comfort and convenience of home simply by calling Virtue

This offers patients an alternative to attending NHS A&E or suffering the impact of a hospital admission

their own cakes for each community in the home these have also been displayed alongside Glenn s cake in the main lobby Each community cake was designed and decorated with a the Christmas theme the traditional Christmas Wreath cake by the residents from the lower valley community The 12 Days of Christmas clock from the residents on the upper valley community the Brampton View cake from the residents on the Bluebell community and the Traditional Ornament cake was decorated by the residents on the Daisy Lane community General Manager Mo Masedi said Again we have been amazed at the creative thinking that goes behind the cakes made right here in the home at Brampton View what we like to do is create memories and ensure our residents are leading full enriched lives through choice and inclusion Our head chef and hospitality team enjoy the competition and have such fun with the residents helping to design and decorate their own cakes”

This appears a momentous step change in the evolution of our national healthcare infrastructure which could be a vital component in ensuring members of the public, can access acute care quickly, in spite of the rising pressures on the NHS system

For just £14 99 per month anyone over the age of 18 can become a Virtue Member Virtue Members receive a Welcome Pack which includes a range of smart medical devices that enable Virtue s remote team of nurses and consultant specialists to respond to an urgent medical need immediately Their clinical team then

Before you think it’s too good to be true, Virtue do also charge a fee of £125 per night for treatment which given the average length of stay’ of 7 nights, can add up to £875 So overall, it’s not cheap So, is it worth it?

We asked Dr Andrew Barlow Chief Medical Officer of Virtue his view and justification

Woodland View Care Home Donate

Toys to Local Families this Christmas

Broadlands Lodge Creates Magical Surprise for

Resident Margaret and Her Family This Christmas

Healthcare Homes Recognised For Excellence In Internal Communications and Employee Empowerment

Care Home Residents Raise Over

for North London Hospice with Festive Fair

including one that featured pottery she had made alongside beautiful pieces donated by her potter friends These unique items, along with a selection of bric-a-brac donated by residents and colleagues, contributed significantly to the fundraising efforts She said: "I’m absolutely thrilled with how the Christmas Fair

dog toys jewellery handmade Christmas tree decorations, and more

Among the highlights of the day were the ever-popular raffle and tombola stalls which saw high participation from attendees Visitors were also treated to traditional festive refreshments including mulled wine and mince pies adding to the cozy celebratory atmosphere

The fair

dedication to organising such a delightful event, alongside the generosity of our visitors and residents is a beautiful example of how our home brings people together to make a difference ” The funds raised will support North London Hospice s vital work in providing care and comfort to individuals and families in the community

Carers Scotland Limited Hosts Huge Christmas Party

For Over 130 Residents Across Seven Care Homes

A small family run business which operates five care homes across the North of Scotland, has helped spread the festive joy for Highland residents from seven local care homes, with a special Christmas party at Strathpeffer Pavilion

Over 130 guests joined from a variety of local care homes including Strathallan House

Fodderty House Southside Nursing Home

Hillcrest House, Seaforth House, Fairburn House and Urray House With residents health and wellbeing firmly at the centre of the event, ensuring a fun packed festive period the Christmas party kicked off with a special performance from Strathpeffer Primary School students singing Christmas carols

Following a service with Reverend Ronnie Gall of Fodderty and Strathpeffer Parish Church guests enjoyed a performance from Dingwall Academy Strings Club before enjoying a Christmas lunch prepared for by Strathallan House chefs

The fun didn t stop in the afternoon for residents and their families, with accordion player, gifted

Christopher Allan, Managing Director of Carers Limited said: We want to make sure our residents and their families have the best Christmas possible and we know how special the festive period is to so many people

“We are proud of our staff and management team who are committed to providing the best experience and this is highlighted with our commitment to hosting the Christmas party I would like to give with a special thanks to Chloe MacLeod registered manager of Strathallan House, who managed to bring together residents of seven homes from different operators in the local area to enjoy a really special day We aim to maintain quality and deliver a wonderful service across all our care homes and look forward to hosting

Poppet The Pony Visits Local Care Home

Hark The Herald Angels Sing At Boroughbridge Manor Care Home

Lighting: A Key to Wellness in Care Home Settings

Lighting plays a vital role in ever y aspect of our daily lives. As nursing and care homes continue to navigate rising energy costs, lighting has emerged as a critical area for improving energy ef ficiency with the potential to reduce lighting costs by as much as 85 to 90%1 by using ef ficient solutions. The type of light bulb used can impact the time and cost spent on maintenance which is par ticularly impor tant in care settings where costs saving measures are prevalent2.

By adopting smar ter lighting solutions, nursing and care homes can reduce energy consumption while enhancing the overall environment for occupants In this ar ticle, Dyson shares how the sector can adopt smar ter lighting solutions that not only help to cut costs but also suppor t inhabitants’ wellbeing

Motion activated lighting

Many nursing and care homes across the countr y are now equipped with motion activated lighting, reducing costs, improving energy ef ficiency and avoiding unnecessar y usage By investing in lighting that is also controllable by an app, care managers have the flexibility to turn of f lights remotely at the touch of a button adding an additional level of peace of mind

Time-saving measures

Changing light bulbs regularly takes time, investment and organisation Fluorescent lighting can be inef ficient, waste light and use costly-to-replace bulbs Without proper cooling, LED bulbs can quickly overheat, causing fading, discolouring and them to work ef ficiently Lights such as the Dyson Solarcycle task light that use Heat Pipe technology can ef fectively cool the LED and protect the light quality for 60 years3 In turn, this allows the user to reliably adjust its colour and brightness without flickering bulbs and outages

Wellness, neurodiversity and circadian rhythm

Recognising the impor tance of fostering a happy, healthy, and suppor tive care environment, care home settings are placing increased emphasis on these aspects While lighting may seem inconspicuous, it profoundly impacts the wellness of residents and caregivers alike

In many nursing and care homes, lighting can feel clinical with a ‘ one size fits all’ approach to lighting which creates strain on the eyes Acknowledging that individuals have diverse needs and perceptions regarding wellness and mental health, these spaces must remain adaptable to meet these varied requirements ef fectively By creating bespoke lighting options in individual rooms, a user can adjust the lighting to suit their specific needs

Low quality light can cause negative side ef fects such as migraines, headaches and eyestrain By giving occupants the option to adapt something as simple as lighting to suit their needs will have positive ef fects on their wellbeing and comfor t

In addition, we spend about 90% of our time indoors4, exposing ourselves to ar tificial lighting more often than not, with many neglecting to think about how this can af fect their sleep cycle Light is a primar y external factor influencing sleep patterns While the notion that darkness aids sleep is commonly understood, the relationship between light and sleep is far more intricate

Light plays a pivotal role in regulating the body's circadian rhythm, the internal clock dictating periods of wakefulness and rest Moreover, it impacts the production of melatonin, a hormone crucial for promoting sleep The daily exposure to light, including its quality, timing, and duration, significantly impacts sleep quality Understanding the intricate connections between light and sleep empowers individuals to optimise their residing environment for consistent and restorative sleep

In conclusion, strategic lighting design and innovation go beyond energy savings By adopting human-centric lighting solutions, nursing and care homes can create environments that not only enhance their residents’ wellbeing and prioritise their health but also suppor t the productivity and comfor t of their caregivers Lighting, when done right, can be a power ful tool in fostering a happier, and healthier nursing and care home

PRODUCTS AND SERVICES

Activities to Share

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MOWOOT II – effective solution to chronic constipation for better quality of life!

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See page 3 of this issue for other Win Health products

of care home suited vinyls and waterproof fabrics across numerous fabric bands

• We have options for all timescales with dining sets lounge chairs and bedroom furniture sets available within 10 working days

Our vast range isn t the end of what we re able to offer, so if you are looking for something specific

our helpful

CATERING FOR CARE

Procurement Planning And Food Trends For The Festive Season

Planning and preparation by catering teams in the build-up to Christmas are crucial to ensure smooth operations and a successful festive period Tess Warnes, Dietician at independent food procurement specialist allmanhall (allmanhall co uk), offers her tips on preparing for one of the busiest times of the year START EARLY: ORDERS AND DELIVERIES

From the start of November, the demand for festive products surges, leading to limited stock availability across the market It is important to forecast and place orders as early as possible, enabling suppliers to allocate stock more effectively, thereby reducing the risk of short deliveries and out of stocks

By placing orders early, catering teams can also take advantage of supplier promotions and manage budgets more efficiently, but still allow for small adjustments closer to the delivery date when more exact operational requirements are known

While placing forward orders helps suppliers allocate products it does not guarantee stock The closer the delivery is to Christmas the higher the likelihood of shortages Where there is feasible storage place orders for non-perishable and long-shelf-life items several months in advance to secure the stock This also allows more time for contingency plans should there be any stock issues on any products

For fresh produce work with suppliers or through your procurement partner to schedule advance orders with delivery dates

Double-check order details quantities and delivery dates to avoid

last-minute surprises SUPPLIER ENGAGEMENT AND COMMUNICATION

During the busy festive season, maintaining communication within the supply chain is crucial Regularly engage with suppliers to stay informed about market conditions, commodity challenges, and product availability

Shortages can arise from limited availability further down the supply chain, such as failed deliveries Suppliers will attempt to recover stock and, where feasible, source alternative supply chain routes, but it s essential to understand these challenges early so contingency plans can be made

Currently there are challenges within the potato and cocoa markets, impacting products which are normally high on the requirements for festive menus so securing stock as early as possible is vital Once the availability of these products becomes limited finding any routes to market will be challenging with associated cost implications

PRICING

With surges in demand and limited supply prices can be volatile during the festive period Without any prior negotiation or supplier management costs for products can quickly escalate often resulting in a budgetary overspend and overuse of resources reviewing the market for the most cost-effective options

By regularly conducting market analysis and monitoring key commodities catering teams can identify trends and anticipate challenges

This enables early negotiation with suppliers ensuring fixed favourable pricing for the festive period

TECHNOLOGY

The effective use of technology significantly enhances efficiency and accuracy While these benefits are evident year-round, they become even more crucial during the busy festive period, further aiding operations

Implementing a catering controls platform can be particularly beneficial, aiding in budget management through recipe building, costings, invoice management, and stock reporting

Inventory management can be particularly challenging during the festive season, but by using a catering controls platform, catering teams can significantly simplify stock management and have more accurate reports optimising stock levels

Catering control platforms provide a comprehensive audit trail from orders to invoices ensuring complete accuracy in ordering processes

This feature allows catering leads to verify all placed orders minimising errors and ensuring smooth operations during the frenetic festive season

Proper planning and preparation from a procurement perspective are essential for catering establishments to navigate the season successfully comments Warnes By starting early managing supplier relationships monitoring market conditions managing inventory and incorporating technology catering teams can ensure a smooth costeffective and successful festive period

Albany Products and Flavour Creations Work Closely to Bring Dysphagia Products to the UK

Albany Products are working closely with Flavour Creations to bring their market leading and award-winning dysphagia products to the UK market

This has started with Screamies no-melt Ice-Scream Shape It food moulds and Powder and initial trials of their extensive pre-thickened drinks range that are available in their award-winning dysphagia cup

Screamies won the best texture modified food award at IDDSI in 2023 They are supplied ambient and can be frozen prior to eating Screamies have a specialised no-melt formula resulting in shelf-stable ice-cream products that never get softer than IDDSI Level 4 making it the perfect treat for those with dysphagia

Screamies are available in Chocolate, Strawberry and Vanilla flavours along with two added Protein variants, Chocolate and Salted Caramel Take up in the care sector is already pleasing and products are already available through Birchall s Food Service

Feedback through Exemplar and other care homes is that patients love them It has been possible for Ice-Cream Fridays to include all patients for the first time Even staff can’t resist Shape It moulds offer more units per mould than others and their quality and durability is also exceptional The Shape It moulding powder is Agar Agar based and works at all IDDSI levels making a differ-

ence to food presentation at level 5-6 particularly Care homes and NHS hospitals have already started using the Shape It range Flavour Creations pre-thickened ready to drink products are making a real difference in trials within care homes and the NHS With hand thickening resulting in inconsistency and risk to patients along with being time consuming and training intensive FC s RTD products offer a solution

The drinks have assisted in the comprehensive evaluation of patients needs with more patients

The award-winning cup that is used for all RTD’s makes it

Of Old, Breaking-Down Dr yers?

Forbes’ Laundr y Solutions Help Care Homes Navigate Rising Costs

Fall Savers - Affordable Fall Monitoring Solutions

NURSE CALL AND FALLS MONITORING

Stay Safe with Smart Wireless Nurse Call

Blaucomm Ltd - Telecommunications &

Crash Mats Designed to Reduce Injuries from Bed Falls

TECHNOLOGY AND SOFTWARE

How Loopeli is Transforming Life at Windlesham Manor

more

residents it has been heartwarming to see their loved ones more often even those living abroad Watching a resident light up while chatting with a grandchild across the world is truly priceless

A GAME-CHANGER FOR DOCTORS’ VISITS

One of the most useful aspects of Loopeli has been during doctors visits and meetings with clinical professionals Families can join via video call in real time staying informed and involved without staff having to relay information afterward This not only prevents misunderstandings but also helps families feel like they re part of the process of ensuring their loved ones receives the best possible care

INSTANT HELP FOR BEST INTEREST MEETINGS

We have also used Loopeli during best interest meetings and care discussions When decisions need to be made it’s easy to bring a family member into the conversation straight away This has saved time and made these discussions more collaborative

BREAKING DOWN LANGUAGE BARRIERS

Loopeli has helped with translation needs If there is ever a language barrier family members can join the call and assist making communication smoother for everyone

BOOSTING WELL-BEING AND REDUCING MEDICATION

One of the most surprising benefits has been how Loopeli has improved emotional well-being For some residents, being able to connect with their family more often has reduced the need for calming PRN medication especially during the late afternoons when anxiety levels tend to be higher

FROM APPREHENSION TO ENTHUSIASM

When we first introduced Loopeli a few staff were hesitant thinking it might just be another tech gimmick But it didn’t take long for them to see how much easier it made their day-to-day work They now see it as a tool and we have since purchased extra tablets so more residents can benefit

SUPPORTING OUR CQC REPORTING

Loopeli has also given me confidence as a manager when completing CQC’s annual provider information return (PIR) especially question 2 7, 2 7a and 2 13 in the PIR which involves Communication preferences and Access to Information Standard (AIS)

THE BIGGER PICTURE

At the heart of it

TECHNOLOGY AND SOFTWARE

Pass by ever yLIFE

client’s GP records It makes medical information available when and where it is needed, leading to improvements in both care safety and outcomes:

• Visibility of allergies vaccinations and medications especially useful for clients unable to reliably share their personal information

Using medical information to inform care planning

• Ensuring that the right

Transforming Domiciliar y Care with TV-Based Video Calling and Wellbeing Monitoring

of Things (IoT) devices such

need for a different approach

We believe the solution lies in the most common, and most familiar technology: the TV SIMPLIFYING COMMUNICATION

Many elderly individuals find smart-screen gadgets intimidating but TVs are familiar By delivering video calls through the TV, care providers can offer simple accessible communication Routine check-ins can be conducted virtually reducing the need for some physical visits while maintaining personal connection Family members can be more involved offering reassurance and better support PROACTIVE MONITORING WITH SENSORS AND CONNECTED DEVICES

BOOSTING EFFICIENCY AND PROMOTING INDEPENDENCE

Video calling reduces the need for unnecessary travel enabling carers to focus on urgent or high-priority cases IoT alerts further optimise resource allocation helping providers manage workloads effectively At the same time, this technology empowers clients to live safely and independently at home aligning with the UK s focus on “aging in place” and person-centred care

HOMESIGHT IS THE WAY FORWARD

Our HomeSight system is the first to use the TV for health and wellbeing support It s an incredibly simple system easily connecting to any TV with an HDMI port (which almost all TVs have), blending seamlessly into the home With an ergonomically designed remote control and a user-friendly TV interface it s intuitive enough to require almost no training With two presses clients can connect with carers or family members effortlessly

It ensures accessibility for all ages and technical abilities while maintaining the familiarity of using a TV

Beyond video calls the system keeps everyone in the loop Family members can use dedicated phone apps to stay connected while carers access a secure web portal for real-time updates and communication This integration ensures that clients receive the care and connection they need without disruption to their daily routines It s a practical, stress-free way to enhance support and communication in domiciliary care

For further information see the advert on the facing page or visit www atsolutions uk

TECHNOLOGY AND SOFTWARE

Transforming Lives with Technology

A Systematic Approach to Care

At AFG our aim is simple – to help those we support live more independent lives Technology is becoming more integral to helping people with a learning disability or with autism to be more independent But while the technology exists today the challenge for tomorrow is scaling its adoption across health and social care

THE STATE OF THE MARKET: TECHNOLOGY IN SOCIAL CARE

The potential for technology to enhance lives in the care sector is evident But many people who could benefit lack access to the tools that would make a difference to them

According to a report by Ofcom, people with learning disabilities are less likely to own computers and smartphones or use of the internet than non-disabled people[1]

At AFG we established our Technology Lending Library two years ago This simple idea has had a positive impact on many of the people we support For example borrowing a tablet device enables someone who is non-verbal to communicate with their family and friends Another person was supported to watch videos that gave them the confidence to attend the dentist for the first time in years

SCALING UP: MOVING BEYOND ONE-OFF SOLUTIONS

All this is worthwhile But for real change in social care to happen we need to be able to scale up technology within our sector and integrate it into the way we live work and play

At AFG, we have partnered with assisted living technology experts My Ecosystem to take a holistic approach that combines health, care and housing

Led and funded by Lancashire County Council, several bungalows at our 24-hour supported living housing in Parklands Court in Lancashire have been retrofitted with bespoke industry-first technologies including sensors communication devices and health monitoring tools This set up not only supports residents but also aids those supporting them too in delivering the right care at the right time through real-time monitoring and adjustments

By Andrew Kendall, Chief Commercial Officer at

However, this is one of few examples of such integration To make this approach accessible on a broader scale we need to develop the right model so that the right assistive technology becomes a natural part of someone s support

The impact of personalised integrated technology on both the individuals and the wider health and social care sectors can be transformative By reducing pressure on the NHS and local authorities this approach brings real value to users while creating efficiencies and cost savings across the sector

STEPS TOWARDS A NATIONAL MODEL

So what needs to happen to make this model work on a national level? What do we need to do as a sector to understand how we do this and how it gets funded and paid for?

Firstly, we need clear evidence of what works in what situation (depending on the person, their home and the community) and what doesn’t What are the costs and the benefits (financial and non-financial)?

Secondly there needs to be more education and knowledge sharing of the wide range of assistive technologies that are available for people with a learning disability and autism – this covers consumer technology specialist standalone technology telecare approaches and connected ecosystems And what skills do we need to assess needs and ‘prescribe’ the right technology?

Thirdly we need to be working together across systems and organisational boundaries to make the best use of technology Social care health and housing need to work around the shared goal of achieving better outcomes for people and helping them be more independent

Fourthly we need to build assistive technology into how support is commissioned and provided New homes should come with a base ecosystem in place that can be added to according to the specific needs of the individual living there

There is no doubt that technology is going to change all our lives in the future However as health and social care professionals we have a responsibility to those we support – in our case those with learning disabilities and mental health conditions – to ensure that they are prioritised rather than left behind in this technological evolution By taking a thoughtful, systematic approach to technology in health and social care, we can empower those we support to live more independent, fulfilling lives

GHM Cares Launches New Resident Telephone Ser vice For Care Homes

set up and use as well as the freedom of short-term contracts

Care homes are delighted to finally have a solution where the day-to-day handling and installation doesn t impact their buildings or resources and they re able to offer an even better service to residents

Care homes can find out more at ghmcare co uk/Services/resident-telephones

EDUCATION AND TRAINING

Transforming Care Home Training: Rethinking Restrictive Practice Education

and test alternative solutions in a

environment This approach enhances critical thinking teamwork, and retention of essential knowledge

Peer-to-peer learning further strengthens the training by encouraging staff to share experiences and insights fostering collaboration and practical problem-solving This creates a dynamic learning environment where staff feel supported and empowered to deliver compassionate care By integrating these modern approaches care

Policies and Procedures Within Social Care

EDUCATION AND TRAINING

The Power Of Diplomas In Health And Social Care

Diplomas have the potential to empower individuals and are the best route for most health and social care professionals to progress according to an expert at leading training provider Realise

Lesley O Connor Head of Health and Social Care at Realise said diplomas are a strong option as they are flexible can usually be fully funded and can be tailored to the particular needs of the employer and the learner

Diplomas are also attractive to employers as they require little administration

Lesley said: “I think there is still a lack of awareness and some misconceptions

Paragon Skills: Empowering Careers And Leadership

In The Adult Care Sector Through Apprenticeships

as a

Apprenticeships in the adult care sector provide a vital opportunity for professionals to advance their careers develop leadership skills and contribute to improving care standards These programs, including Level 4 Lead Practitioner and Level 5 Leader in Adult Care offer a structured pathway for care workers to step into higher-responsibility roles By equipping individuals with the knowledge confidence and expertise needed to take on leadership positions apprenticeships play a critical role in fostering both professional growth and better outcomes for service users

These advanced apprenticeships go beyond acquiring qualifications They enable care professionals at foundational levels to build essential skills such as critical thinking problem-solving and effective communication preparing them for senior roles in the sector This emphasis on personal and professional development not only

strengthens

The benefits extend to employers who gain skilled and motivated teams by supporting staff through these programs Investing in leadership development helps organisations improve retention rates and build a robust pipeline of future leaders contributing to stability and high performance within care settings

Apprenticeships also provide clear guidance for newcomers to the sector offering resources to help them understand career pathways and qualification requirements This makes apprenticeships an excellent starting point for those beginning their journey in adult care as well as a powerful tool for existing professionals seeking to advance By focusing on continuous learning and leadership development apprenticeships in adult care empower individuals to unlock their potential while ensuring high standards of care across the sector For employers and care professionals alike these programs are a cornerstone of growth innovation and excellence in the industry Find out more about our apprenticeships on www paragonskills co uk

IT AND CYBER SECURITY

Managing Cyberattacks in Residential Care

By Daniel O ’Shaughnessy, Programme Manager

Cyber Security – A General Best Practice Guide

Many

FINANCE AND PROFESSIONALS

High-Quality Healthcare Needs High-Quality Background Checks

Background checks are vital to the healthcare industry ensuring that only qualified trustworthy and compliant individuals are hired directly influencing both patient safety outcomes and the organisation s credibility It s important to emphasise that these requirements apply to all staff in health and social care services including volunteers and agency workers

However new statistics have revealed that 20% of healthcare candidates in the UK fail a background check, highlighting that the industry at times struggles to find candidates that are a perfect fit

With the stakes so high ensuring that healthcare professionals meet the highest standards of integrity and competency is more important than ever But how can employers take proactive steps to protect vulnerable individuals from harm or exploitation ensuring they hire only candidates with the necessary qualifications and experience?

ENSURING

QUALITY CARE FOR PATIENTS

The first step employers can take is conducting comprehensive background screenings following regulations set by the Care Quality Commission (CQC) The way employers can ensure best practices include establishing clear vetting policies training staff on these protocols and regularly updating screening processes to maintain compliance These

checks typically encompass criminal record reviews identity verification proof of qualifications UK right-to-work assessments and enhanced Disclosure and Barring Service (DBS) checks

However our statistics show less than one-in-ten healthcare businesses check whether a candidate is on a sanctions watchlist or identified in adverse media checks and no organisations are running social media background checks While CQC regulations ensure that candidates have the right skills these additional checks are crucial preventative measures that help ensure the staff being hired are not only qualified but also the right kind of people for the role safeguarding both patients and the safety and happiness of existing staff

By following the strict guidelines laid out by CQC healthcare organisations can protect their staff members and those receiving care from potential harm or exploitation While also ensuring their brand doesn’t face any reputational risk

PROTECTING AGAINST LEGAL AND REPUTATIONAL RISKS

In the UK, healthcare organisations most frequently verify a candidate’s criminal history (66%) references (60%) address (59%) and right to work certification (56%) These checks are essential for ensuring compliance with regulatory requirements helping protect organisations from potential fines or legal action due to non-compliance More importantly maintaining high standards of care and safeguarding patient safety not only helps meet these regulatory requirements but also boosts the organisation’s credibility fostering trust among patients families and the public

Failure to comply with these guidelines can lead to reputational damage eroding trust in the provider’s ability to deliver safe and effective care Additionally non-compliance with CQC requirements can result in severe

By Luke Shipley, CEO and co -founder at Zinc (www zincwork com)

penalties including fines legal action and even the revocation of a healthcare service’s licence This only highlights the importance of verifying candidates thoroughly – ensuring that these checks are done to the highest standard and conducting regular rechecks on existing staff to ensure the safety trust and integrity of the healthcare institution is maintained LEVERAGING TECHNOLOGY FOR EFFECTIVE SCREENING

Technology, specifically automation, plays a critical role in enhancing the speed, accuracy, and compliance of background checks, enabling healthcare providers to safeguard patient welfare more effectively By automating and streamlining the background verification process, technology can provide a helping hand to organisations to meet the CQC standards efficiently, even in a fast-paced and evolving healthcare environment

Automation of background checks can provide real-time data access from one unified dashboard, using this, healthcare providers can quickly identify red flags and assess candidates more accurately Automation tools can also provide candidates with real-time updates on the status of background checks so they have visibility and aren’t left in the lurch wondering where things are at By utilising screening technology businesses can offer a screening process that is efficient and easy to use for both candidates and their hiring teams Moving at pace means businesses can reduce the wait time from offer to start date ensuring they don t lose candidates to competitors throughout the process and bringing forward start dates where possible Ultimately leveraging technology not only improves operational efficiency but also ensures that providers maintain high standards of care protecting both patients and the organisation s reputation for years to come

The Crisis In Care: Navigating The Impact Of Visa Restrictions On Ser

vices In The Care Sector

The care sector in the UK is facing an unprecedented crisis with an 82% drop in visa applications for health and social care roles since July 2023 according to the latest figures from the Home Office This sharp decline is a direct result of the government s recent policy changes notably the ban on overseas care workers bringing family dependents For many potential applicants this restriction makes the UK a less attractive destination, especially for those unwilling to face prolonged separation from their families

However the decline in overseas care workers is not solely due to this policy The cost-of-living crisis in the UK has further compounded the problem Many care workers who are often paid at the lower end of the salary scale struggle to make ends meet on a single income The inability to bring a second household income from a spouse or partner makes the financial realities of living in the UK even more daunting discouraging many from applying This situation is exacerbated by rising costs for essentials such as housing utilities and food which significantly erode the disposable income of lower-wage workers

Also contributing to the reduction in visa applications is the increased scrutiny and compliance demands placed on employers by government Since late 2023 the Home Office has intensified its oversight of sponsorships in the care sector resulting in lengthy processing delays and burdensome evidentiary requirements Employers are now required to submit extensive documentation including rotas contracts, and staff details, often with very little notice These demands have overwhelmed many care providers, leading to delays in hiring and, in some cases the suspension or revocation of sponsor licences The increased frequency of compliance visits has further strained employers who are already struggling to maintain adequate staffing levels Home Office visits can lead to significant disruptions in business operations, especially if they result in the suspension of a licence which halts all further sponsorship and delays pending visa applications The impact of these issues on the care sector is profound With a large number of vacancies remain-

ing unfilled the sector is struggling to provide essential services to vulnerable people Despite some arguments that the drop in visa applications could reflect a natural correction following the initial surge in demand when the sponsorship system first opened to care workers the persistent high vacancy rates suggest that the need for overseas workers remains critical The combination of restrictive immigration policies economic challenges and increased regulatory burdens has created a perfect storm, which threatens the ability of care providers to meet the growing demand for services To navigate these challenges care providers must take proactive steps Employers need to ensure they have adequate resources to manage their sponsorship and Home Office interactions and it is crucial they remain vigilant of any abuse or mismanagement of the system and workers Engaging legal representatives to assist with visa applications compliance visits, and licence management can help mitigate risks and ensure businesses remain in good standing with the Home Office

Additionally adopting robust recruitment practices

Article by Fozia Iqbal, Senior Business Immigration Solicitor at law firm Harper James

FINANCE AND PROFESSIONALS

LPA Now - Lasting Power of Attorney Advice

Swift Management Ser vices Limited

Care Home Finance from Global Business Finance