Tel 01204 772977 or 07792 400 503
Comply at Work safety snippets & business bytes Great Start to 2014 - Part II
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Training Courses
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Emergency First Aid Course
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Enforcement P6 Construction P7 Comply at Work
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How To Win That Deal
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February 2014
P2 | Safety Snippets
Tel 01204 77 29 77 mobile 07792 400 503
Comply at Work
Great start to 2014 (Part II) !
Our Director, Sue Scott has just been accepted onto the OSHCR Consultants’ Register. http:// www.oshcr.org/ The aim of the register is to help businesses find advice on managing their general health and safety risks. The register is only open to those health and safety consultants who have met certain standards within their professional bodies.
e-mail info@complyatwork.co.uk www.complyatwork.co.uk
Safety Snippets | P3
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UPCOMING TRAINING
Fire Warden Training Wednesday 26 February
Half day Fire Warden Course £65 + VAT Including templates and Certificate of Attendance
Short Awareness Courses: ‘Pix n Mix’ Friday 7 March
Manual Handling Awareness 1 pm
Asbestos Awareness (with free resources disc) 2.45 pm
Certificates of Attendance issued Costs dependent on numbers competitive rates
(Control of Substances Hazardous to Health) Wed 12 March 4pm FREE twilight seminar with Dr Roger Bentley on CoSHH (Control of Substances Hazardous to Health) and how to develop CoSHH assessments
Construction (Design & Management) Monday 31st March
Regs Training (CDM) OUTLINE OF THE SESSION: Overview of CDM Regs: Duties of Clients, Designers, CDM- co-ordinator, Principal Contractors and Contractors Site Health and Safety Competence and training Worker engagement and communication
Half day course with handouts and templates and Certificate of attendance: £90.00 + VAT
Food Safety Level 2 CoSHH
Date TBC
Due to demand and positive feedback following our last session we plan to run another FREE taster session on Personal Resilience in the next few weeks. Don’t miss out as places are strictly limited. Register your interest now! P4 | Safety Snippets
Tel 01204 77 29 77 mobile 07792 400 503
Comply at Work
One day emergency first aid course Wed 2 April 2014 Emergency First Aid ÂŁ85 + VAT Including, Certification, Exam fees, Manual and ID card CIEH Level 2 Award in Health and Safety Accredited with Certificate, book and all materials April Date TBC places are limited so register your interest early!
Please let us know if you have any dietary, access or learning requirements
e-mail info@complyatwork.co.uk www.complyatwork.co.uk
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ENFORCEMENT “Be sensible, reasonable and pragmatic”; this is how local authority inspectors should be dealing with businesses. But are they toeing the line?
Beware the local authority inspector BE PREPARED. For some time the HSE has been publicising the fact that its inspectors are adopting a more pragmatic and practical approach to enforcement. It wants them to focus on significant hazards which are likely to cause real harm to employees and others. So, as the HSE directs the local authorities’ enforcement priorities, surely you can expect the same approach from them? APPARENTLY NOT. Over the last few months subscribers who operate in low-risk sectors, such as hotels and restaurants, have shared their experiences with us. So what did we find out? Local authority inspectors are identifying the significant risks, as they should, but they’re also demanding that businesses deal with trivial hazards. To make matters worse, they’re classifying these issues as legal breaches which must be urgently addressed. So it appears that the training from the HSE on modern enforcement priorities has fallen on deaf ears. WHAT TO EXPECT. Housekeeping issues feature prominently in the reports. For example, one inspector stated that dirty windows constituted a legal breach which must be rectified.
TIP 1. Inspectors’ reports are split into two sections. Any issues listed in “Section A, legal requirements” must be dealt with - if you ignore them, you run the risk of enforcement action. Any issues listed in “Section B, recommendations” aren’t mandatory and don’t have to be acted upon. TIP 2. As most local authority inspections are planned, use the opportunity to focus on housekeeping matters. To keep an inspector at bay, ensure that your premises are clean and tidy, items are stored safely and that there are no significant trip hazards present. Why not get in touch for our FREE checklist to assist your business?
REMEMBER: Local authority inspectors are ignoring the HSE’s push to focus on significant risks only and instead are picking up on trivial housekeeping matters. Before a visit, address these by concentrating on storage and trip hazards.
SLIPS, TRIPS AND FALLS Q&A - Must we stop putting salt down? Q. We’ve heard that new environmental legislation prevents us from using rock salt to melt snow and ice on paths. Is this really the case, and if so what should we use instead?
A. No, this isn’t true. Rock salt is classified as nontoxic and can be used without restriction. In fact, it’s perfect for the job. Any rumours that imply you can’t use rock salt to melt snow and ice are false. Rock salt is classified as non-toxic and can be used without restriction. Source: Indicator
P6 | Safety Snippets
Tel 01204 77 29 77 mobile 07792 400 503
Comply at Work
CONSTRUCTION In November the HSE hit 107 small refurbishment sites in London. Its inspectors took enforcement action at 36 of them. As small projects will be a top priority in 2014, check that any contractor you employ is competent and insured.
Small construction projects are targets BLITZ. At the end of November HSE inspectors visited 107 small construction sites across London. These inspections represent a change in emphasis for the HSE which usually concentrates its efforts on large construction sites. Last autumn the focus was on relatively small-scale domestic basement and refurbishment projects. FINDINGS. Enforcement action was taken at 36 sites, where 41 prohibition and 21 improvement notices were served. A large number of the prohibition notices were for failing to manage the risks associated with work at height. The improvement notices were most commonly issued because the contractor had failed to provide adequate welfare facilities. WARNING. Our contact at the HSE has indicated that this enforcement pattern is set to continue in 2014. Small and medium-sized refurbishment projects, in both commercial and domestic premises, are going to be in the spotlight. The primary focus is on the contractor, but as a possible Client you need to put some effort into appointing a competent builder, otherwise you could fall foul of the law.
TIP. If you’re planning construction work, use our FREE questionnaire to assess the competence of those you employ. Also, make sure that your contractor is adequately insured.
Why not contact us for our FREE sample Contractor Appraisal Questionnaire you can use in your business?
e-mail info@complyatwork.co.uk www.complyatwork.co.uk
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Comply at Work Comply at Work has competent associates on board competent to deal with any Environmental queries you may have. Comply at Work has also subscribed to an Environment support service which we can share with our retained clients, offering even greater value for money. We will also start to include more Environmental Bulletins and Briefings in our update service. This will stand you in good stead as the marketplace and tendering process is increasing its demand for a greater understanding of environmental issues in all our business operations.
P8 | Business Bytes
Tel 01204 77 29 77 mobile 07792 400 503
Comply at Work
How To Win That Deal To be chosen to work on a high-profile project? To get in front of a decision maker?
To secure a meeting with a target customer? Word-of-mouth is often the most effective way to convince someone to choose you. After all, once someone they trust has positively recommended you to them, it helps them decide in your favour.
#4 Ask the referrer to refer you
Unfortunately, recommendations like this rarely happen unless you do initiate it. So, here’s how to trigger more recommendations.
If they have both power and desire, it might be as simple as “Please can you help me? I’d love an introduction to X”.
#1 Know who you want to be recommended to I once asked a chiropractor who he wanted me to recommend him to. He said ‘anyone with a spine”. How helpful. I know thousands of people with a spine. But I didn’t know where to start. So I didn’t start. So be crystal clear who you want to be recommended to – for example ‘I want to speak to the Sales Director of X Plc”. This makes it easier for your referrer to start. #2 Know why it’s in your target’s interest to see you “Please can you refer me?” sounds like you want the referrer to do something that’s only in your interest. “Please can you refer me to the Sales Director of X Plc. I can help her win easy business, by showing her new routes to market that her competitors aren’t aware of” makes it easier to refer you. The referrer knows that he is helping his contact, which in turn makes him look good to her.
Script and practise what you’ll say to the referrer, so you get it right when it matters.
If they have power only, be clear on the benefits to them and the target of the referral. If they have desire only, ask their advice, and/or for an introduction into someone who does have the power to influence your target.
These four steps work… and quickly I’ve taught these steps hundreds of times. And they’ve worked well and quickly each time. For example, one group of bankers got 30 referrals in 30 minutes. I’ve helped countless coachees get “chosen” to work on high-profile projects, be promoted, get new jobs, win sales, expand their network and so on. And all by using these four steps…
What will be your biggest benefit of mastering them?
#3 Identify who knows your target Once you know who you want to speak to (#1) and how they’ll benefit by seeing you (#2), work backwards to identify who knows her best. This will be your referrer. Ideally, this referrer will have two attributes – power and desire. In other words, they can help you (they have influence over your target), and they want to (they trust you).
Action Point Identify a situation where you want someone you barely know to choose you. Run through the four steps, to find someone who can recommend you to them. It won’t take you long. And everyone will be glad you di. Lets’ feel the love this February!
Source: Andy Bounds
e-mail info@complyatwork.co.uk www.complyatwork.co.uk
Business Bytes | P9
Comply at Work
spotlight Some of the projects we have been involved with this month are: Monoroof Ltd, based in Horwich has become re-accredited with the SMAS scheme working closely with Comply at Work.
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With our assistance, Contract Blinds has achieved CHAS accreditation and is seeking elevation to a CAT 1 supplier with BAM
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Conservation Contracts North West, one of our longstanding retained clients has once again achieved CHAs accreditation with our support.
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Alan Davis & Associates, Ltd has achieved Safe- Contractor accreditation again for yet another year, with our continued support as required.
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If you are one of our Clients and have won a tender or accreditation with our support or assistance, or completed some valuable training, please let us know!
Comply at Work
a d v e rt ise wit h u s f or u n d er ÂŁ10 p e r m on t h
ALFA JOINERY LTD COMMERCIAL AND DOMESTIC QUALITY SERVICE AT A COMPETITIVE PRICE
CONTACT RICK SCOTT ON
07808 162098
Tel 01204 77 29 77
e-mail:enquiries@alfajoinery.co.uk
mobile 07792 400 503 e-mail info@complyatwork.co.uk www.complyatwork.co.uk
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