Complyatwork july 2013

Tel 01204 772977 or 07792 400 503

Comply at Work safety snippets & business bytes One day first aid course Asbestos Awareness Training Accident Reporting - RIDDOR HSE Enforcement Referrals Workplace temperatures & Sizzle Sessions

July 2013

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One day emergency first aid course

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Tel 01204 77 29 77 mobile 07792 400 503

Comply at Work

One day emergency first aid course Accredited to level 2 NOW Friday 6th September 2013 Call us now for details!

Tel 01204 772977 or 07792 400 503 Free manual and id card Hse approved and certificated Competitive price just ÂŁ85 +vat

Please let us know if you have any dietary, access or learning requirements

e-mail info@complyatwork.co.uk www.complyatwork.co.uk

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Asbestos Awareness Training

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Tel 01204 77 29 77 mobile 07792 400 503

Comply at Work

Asbestos Awareness Training Still unclear about the Control of Asbestos Regulations 2012 and what is required?

Under these Regulations, it is law that you provide formal training to all workers who work with or who are at risk of being accidentally exposed to Asbestos Did you know that every week...

• 3 plumbers die

• 20 tradesmen die

• 6 electricians die • 6 joiners die ...all from this hidden killer …and the HSE are currently running a nationwide campaign to raise awareness of the dangers of Asbestos and how to reduce the risk.

Objectives: to discuss hazards and the risks to health, outline current legislation and provide information on further sources of guidance.

The session will include: Why Asbestos is dangerous, related ill-health conditions, recognising Asbestos-containing materials (ACMs) and where they may be found, who is at risk, how fibres are released into the air, how to minimise the risk to health, use of RPE/PPE, what the law requires and the work you are allowed to do by law, equipment and working methods, decontamination and disposal of asbestos waste.

The course content aligns with HSE guidance and best practice and all delegates will receive a certificate of attendance. The session lasts approx 2 hours, so minimum downtime.

Training includes all materials, handouts and Certificate of Attendance.

Cost £70 + VAT per person, including all hand-outs, certification and Approved Code of Practice on disc for each company.

You and your team would benefit from attending this short session to complement the campaign and ensure compliance.

Date: Friday 16 August at 3pm prompt.

Venue: Comply at Work Offices, Horwich, Bolton

e-mail info@complyatwork.co.uk www.complyatwork.co.uk

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Get ready for RIDDOR 2013.

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Tel 01204 77 29 77 mobile 07792 400 503

Comply at Work

Accident Reporting: RIDDORWhat You Need to Know for October 2013 The purpose of the changes to the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) is to simplify reporting arrangements, following the Löfstedt review of health and safety regulation.

Only work-related accidents need to be reported and, when deciding if the accident that led to the death or injury is work-related, the key issues to consider are whether the accident was related to:

The main changes are in the following areas:

•

The way in which the work was carried out

•

The classification of ‘major injuries’ to workers is being replaced with a shorter list of ‘specified injuries’

•

Any machinery, plant, substances or equipment used for work

•

The existing schedule detailing 47 types of industrial disease is being replaced with 8 categories of reportable, work-related illnesses

•

The condition of the site or premises where the accident happened.

•

Fewer types of ‘dangerous occurrence’ will require reporting.

There are no significant changes to the reporting requirements for: •

Fatal accidents

•

Accidents to non-workers (members of the public)

•

Accidents which result in the incapacitation of a worker for more than seven days.

Recording requirements will remain broadly unchanged, including the requirement to record accidents resulting in the incapacitation of a worker for more than seven days.

If any of the above factors were related to the cause of the accident, then it is likely you will need to report the injury to your enforcing authority. If none of the above factors are satisfied, it is likely that you will not be required to send a report. Examples of incidents that do/ do not have to be reported are available at www.hse.gov. uk/riddor/do-i-need-to-report.htm.

What You Need to Do for RIDDOR 2013 1. Read the Draft HSE Guidance INDG453 (Rev 1), published in advance of the changes, available at http://www.hse.gov.uk/pubns/indg453-rev1.pdf.

The Draft Guidance applies from 1 October 2013, and it is important to follow the current Guidance until then.

2. Look at your RIDDOR reporting procedures and make arrangements to amend them in line with the new RIDDOR requirements.

3.

Provide training for appropriate staff. This may include HR departments and others with an involvement in RIDDOR issues.

Non-compliance with RIDDOR is a criminal offence, and can lead to prosecution and fines. It is important that you carefully consider the proposed changes to the reporting requirements and take the necessary steps to implement them. Get ready for RIDDOR 2013.

e-mail info@complyatwork.co.uk www.complyatwork.co.uk

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Tel 01204 77 29 77 mobile 07792 400 503

Comply at Work

Enforcement More inspections = more money for the HSE It’s possible that you’ve had the pleasure of a visit from the HSE recently, as its officers have been out and about in force.

What’s prompting these inspections and what can you do to avoid one?

Been tipped off Law firm, Pinsent Masons has managed to get hold of some juicy information about the HSE’s recent activity from a Freedom of Information Act (FoI) request. It learned that the HSE undertook 3,474 inspections based on tip-off information in 2012/13. Sources include: whistleblowing employees or union reps; complaints from local residents; information from customers and suppliers; and insurance reports on accidents.

Why the rise in inspections?

The rise in this type of inspection has coincided with the trial period and full introduction of the HSE’s fee for intervention (FFI) scheme. So even the most charitable of you would struggle to believe that it has nothing to do with raising funds.

We can only surmise that there hasn’t been a dramatic rise in tip-offs, but instead an increase in inspections in response to them.

More money coming in Another FoI request has identified that the HSE is receiving more money from the FFI scheme. The second billing period, which ran from December 1 to January 31, yielded around £857,000. This is £100,000 more than the previous period. The additional money brought in was due to inspectors raising 500 more invoices than in the first period.

Warning Currently, 60% of inspections result in an invoice being issued. So if you’re visited by an inspector from the HSE, it’s a safe bet that they will try to find something which will constitute a “material breach of the law”. As we’ve stated previously, these include: (1) poorly maintained and misused ladders; (2) dangerous work at height; (3)inadequate safety guards on machines; (4) badly organised workplace transport; (5) exposure to asbestos fibres; (6) exposure to toxic paint vapours; (7) creating clouds of silica dust; (8) damage caused by vibrating power tools; and (9) unhygienic welfare facilities.

More bad news It appears that now the HSE’s finances are looking healthier it can afford to employ more inspectors. It’s currently advertising positions on its website. So your chances of seeing an inspector will be even greater once they’ve completed their training.

Keep them away Tip 1. If you get wind of unrest amongst your staff, take steps to nip it in the bud - after all, you don’t want them telling their story to an inspector. Arrange a meeting or provide a forum to clear the air.

Tip 2. If there’s a serious accident on your property, prepare yourself for a visit. Do this even if the accident isn’t reportable under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995. The HSE has ways of finding out about most incidents, e.g. from insurers’ reports, and appears keen to investigate where it can.

Inspections are prompted by tip-offs from whistleblowing employees, accident reports from insurers and more. They are being acted on because money can be brought in relatively easily under the fee for intervention scheme. If you get wind of unrest amongst staff, provide them with a forum to clear the air.

Don’t forget, we’re here to help! Don’t hesitate to contact us for advice and guidance without the jargon!

e-mail info@complyatwork.co.uk www.complyatwork.co.uk

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Action Point The steps are: 1. Identify who you would like a recommendation into 2. Identify someone who can recommend you to them 3. Prepare how you’ll ask for the recommendation (use the above script, or one of your own) 4. Ask them If you use the right script, this approach can’t do any harm.

Even better, it could do a whole lot of good… for all three parties.

Comply at Work’s growing Client base is built mainly on referrals and recommendations. We appreciate our satisfied clients speaking highly of us.

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Tel 01204 77 29 77 mobile 07792 400 503

Referrals Everyone loves recommendations and referrals. After all, when they’re good, everyone benefits.

For example, when you move house and want to know a good restaurant, you ask people you trust to recommend one. You benefit (a nice meal), the restaurant benefits (they get your business) and the referrer benefits (both you and the restaurant are grateful).

Similarly, there are lots of people out there who want to be recommended to people like you. It could be customers looking for good suppliers; recruiters seeking good applicants; leaders wanting someone to run an important project for them. And what will they do? They’ll ask people they trust to recommend someone.

So, how can you make sure people recommend you?

Well, one thing that isn’t enough on its own is to do a good job. Unless you’re lucky, the beneficiaries of your good work won’t think to recommend you. That’s because they don’t look at you in that way. For example, if I deliver a great conference keynote, the organiser doesn’t think “who can I recommend Andy to?” They think “thank goodness, my conference went well”.

So, as well as doing great work, you also have to ask for recommendations. Here are a couple of techniques that work well…

Following a successful project/contract/job, say to the person who hired you: 1. Are you happy with the outcome of the project? [They say “yes”. If they don’t, rectify it, then ask again until they’re happy]

4. Would you mind emailing them - copying me in - describing the impact of my work, and saying that you advised me to contact them?

You can see why this approach works. It focuses on the value you’ve already brought someone, and the value you can bring to someone else. At no point are you saying “please recommend me?”, which satisfies your agenda only.

You can tailor this approach to other situations. For example, when speaking to customers who have recently started buying from you: 1. Are you happy with the service you get now, compared to where you went previously?

2. What do you think is the best thing we offer, compared to your previous supplier?

3. Who do you know who…?

4. Would you mind emailing her and saying…?

I recently ran a session where a group wanted to learn how to trigger more recommendations from their customers. I showed them this script, and then gave them 20 minutes to call their contacts and use it on them.

When they returned, the group had over 30 promises of recommendations!

The only skills they used?

They knew who to ask. They knew what to ask.

And – most importantly – they did ask.

2. What do you think was the best impact of our work together? [They say what they perceive to be your most valuable contribution]

Source: Andy Bounds

3. Who do you know who would also want to achieve this impact? [They identify someone they can refer you to. If they can’t think of somebody, have a couple of pre-prepared names to suggest]

e-mail info@complyatwork.co.uk www.complyatwork.co.uk

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Sizzle Sessions Sizzle Sessions are a fast-paced gathering with a maximum of two items on the agenda.

Meetings are slow, with multiple agenda items to wade through.

The Sizzle Session leader sets the pace and attendees are encouraged to participate in short, succinct ways.

In meetings people often revert to anecdotes and leaders feel obliged to let them talk... for ages.

Sizzle Sessions start on time and usually last for 15 - 20 minutes. Participants leave feeling energised.

Meetings start when the last person arrives (stealing time from other participants); they go on for an hour or more and leave attendees feeling drained.

People look forward to Sizzle Sessions.

Source: Michael Heppell

Stop meeting, start sizzling!

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Tel 01204 77 29 77 mobile 07792 400 503

Workplace temperature Has a maximum workplace temperature been set?

Rumour. In recent months there’s been a great deal of speculation that when the HSE updated the Approved Code of Practice (ACoP) which supports the Workplace (Health, Safety and Welfare) Regulations 1992, it would include a maximum workplace temperature. However, this hasn’t happened.

Tip. The section on workplace temperature in the ACoP is now much longer. This means that although there isn’t a maximum temperature, “thermal comfort”, as the HSE describes it, is an important issue. To comply with the law you must ensure that your workplace is a “reasonable” temperature. What this constitutes is up to you. However, if it’s much above 30°C, you’ll struggle to justify your position.

Although there was much speculation that the HSE was about to set a maximum workplace temperature, this hasn’t happened. To comply with the law, the temperature in your workplace must be reasonable.

What this constitutes is up to you.

Phew!

Don’t let your server go down due to overheating. Recommended server room temperature range is 18°C-27°C (64.4°F-80.6°F). What’s yours?

e-mail info@complyatwork.co.uk www.complyatwork.co.uk

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Comply at Work

a d v e rt ise wit h u s f or u n d er ÂŁ10 p e r m on t h

At Finchey Ltd, we aim to be your dedicated supplier.

We promise to offer 100% Customer dedication followed up by our Customer Service delivery.

Our Team is focused on providing Quality Products at Great Prices, we have a National Business Development Manager who has experience of working with a leading manufacturer in the industry and we believe we can carry that expertise forward to offer you the best service at the best prices.

Finchey Ltd was formed as we felt that there was a gap in the market for excellent customer service and leading-edge industry advice coupled with quality products that cater for all budgets and business sizes.

We fully understand your business needs & requirements for your PPE supplies, therefore we aim to give the most competitive quote in the market place for with right products that do the job.

For your FREE, no obligation quote please contact our Team on 01204 417151

Tel 01204 77 29 77 mobile 07792 400 503 e-mail info@complyatwork.co.uk www.complyatwork.co.uk

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