Business Spotlight
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Patients Come First At All-Care Physical Therapy All-Care is not your average physical therapy facility. Besides being family owned, they are committed to treating each patient individually. Previous patients have said their care was nothing less than “exceptional.” Brothers Jim and Michael Yorke have always made their patients a priority. Jim adds, “We are a patient first organization. All the decisions made for the company are guided by optimizing patient care. In today’s world of corporate healthcare, it is essential not to lose focus on our ultimate mission; to restore lives.” When you combine that business modality with their family-like staff and positive atmosphere at their facility, it’s no wonder patients are satisfied. They also offer multiple services along what the Yorke brothers call the “Continuum of Care.” Michael adds, “This means that we can treat patients in their home, if needed, in comfortable and familiar surroundings; and then when they are able to, we can seamlessly transition them using our free transportation service to one of our eight outpatient facilities.”
outcomes while reducing pain levels. All of our therapists have been trained in the latest approaches to minimize pain and maximize recovery.
CW: Tell us about some of the benefits of being a regional training center for clinical students. Jim: As we have continued to expand, it has given us the opportunity to train the therapists of tomorrow through clinical education. In doing so, it helps our therapists stay up to date on the latest research and interventions taught in the top programs in the area. We regularly host students from some of the best Physical Therapy programs in the Tri-State area including Stockton University, Drexel University, and Rutgers/UMDNJ.
CW: Tell us about some of the successful therapy used for treating arthritic conditions.
Jim and Michael Yorke
CW: What is the benefit of having your therapists be autonomous? Why has this been successful for you?
Jim: Through autonomous care, a therapist is able to make clinical decisions based upon their extensive knowledge for what is best for their patient. As a company, we respect each therapist’s background and education. Allowing the therapist to make clinical decisions and assess progress creates better patient outcomes and contributes to their overall experience.
CW: Please explain the importance of treating the emotional part of recovery.
Mike: It is essential to address all aspects of recovery and we believe strongly in the continuity of care, meaning pairing every patient with one therapist. This allows the therapist to establish a strong bond with their patients and address any emotional barriers of recovery. Emotional barriers are important because we believe there is a direct correlation between chronic pain and depression. If the mental part is not addressed, recovery will be unsuccessful or short lived.
CW: What are some positive changes you have seen in the field in the last ten years?
Mike: There has been great progress in the manual (literally, hands-on) approaches used by physical therapists over the last ten years. Addressing soft tissue through Instrument Assisted Mobilization (IASTM) as well as improving range of motion through joint mobilization is essential to achieving optimal
Mike: As the baby boomer generation enters into their 60’s and beyond, we have noticed an increase in the diagnosis and incidence of arthritic conditions. In our model of physical therapy, we address restoring joint health through manual techniques and applicable modalities. Many people feel as if arthritic conditions are untreatable; well that is absolutely not true. There are a number of noninvasive treatments that not only reduce, but also alleviate arthritic pain.
CW: What is the one common characteristic that all staff members exhibit throughout the organization?
Jim: Our company is filled with people that demonstrate true compassion. It is essential for us to be invested in our patients’ recovery. Additionally, we look for individuals that are always seeking to improve their clinical skills and grow within the organization. Because physical therapy is an ever-changing field, it is essential to keep up with the latest interventions so that we can help more patients.
CW: What would you like All-Care to be known for as a company?
Mike: I would like All-Care to be known for providing the best overall physical therapy experience. Personnel in all positions are able to participate in the rehabilitation of patients. At the end of the day, knowing that we are helping individuals restore their lives, as well as furthering the field of physical therapy is a top priority for All-Care.
CW: Tell us about the dynamics of working with your family.
Jim: Working with family has been a rewarding experience on so many levels. Our father and stepmother have been a huge part of our success and continue to consult with us regularly. Their perspective has been invaluable in understanding our patient’s point of view, which has shaped our company’s decisions and values.
For More Information Or To Schedule An Appointment At One Of All-Care’s Locations, Call 1-855-3ALL-CARE Or Visit WWW.AllCarePTC.com.
The County Woman Magazine www.TheCountyWoman.com
September/October 2021