The Hardware Journal May/June 2024

ESG OPPORTUNITIES

SECTOR

A few weeks ago, Hardware Association Ireland (HAI) produced our Empty Homes report. It compares the number of new homes by type in each county that were completed in 2023 with the number of applications for the vacant home grant by county at end of January 2024. The results are extraordinary. The main finding is that in 2024 rejuvenated Empty Homes will be the single most prominent type of new home in 11 counties. And they will be the largest source of new home income for merchants in seven counties. The applications for the grant now stand at 8,000. With a spend on average of €65,000 on building materials per home, the empty homes sector has the potential to add €520 million to our market this year and similar in 2025 and 2026. The current market value stands at €3.4 billion – so this will add 15%. By all measures this is a great success. There is a potential bottleneck – at present there is only one vacant homes officer per county – for example there are 379 applications in county Kerry alone. HAI will lobby to increase this. Please see the report on page 9. A submarket of empty homes are “above the shop” properties. To date, other than “trophy” properties there has been very little activity in this market. It is a more complex project, and the incentives need to reflect this. As yet the incentives to adapt properties are not attractive. Again, HAI will lobby to have the right incentives in place – the prize is worth it as many of these premises could provide three or four homes.

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are unclear as to what to do and the spend required. This is where the merchanting sector can provide advice and products and play an essential role in the supply chain. With the correct focus this has the potential to create a new market for us, potentially as big or bigger than empty homes and one that will grow hugely over the next few years. HAI are setting up subcommittees for both suppliers and merchants to address the opportunity. For those interested please get in contact.

On business costs we have sent our report to every member of the Oireachtas, we have meetings set up with ministers and we are seeking more. There appears to be some row back – if only on the postponement of changes.

In this issue we look at the potential for ESG (environmental, social and governance) for the sector. Kilsaran’s recent conference on ESG provided some compelling insights to a large audience. And a tour of the Grant factory by the board of HAI and local merchants underpinned the importance of ESG.

The recent report of The Housing Commission highlighted the low targets for new builds. From 2006 to 2022 our population rose by 22%, while our housing stock rose by 15%. This results in a shortfall of at least 95,000 homes. The population has increased since 2022 and it will continue to increase. Whether increasing the targets will motivate action remains to be seen.

We continue to have an acute shortage of trade professionals and much needs to change to persuade people to join the sector.

The Business Index figures are in for Q1. They show the market is down by 1% in value – please see details on page 8. While the decline is small and due at least in part to poor weather, nonetheless it is the first negative indicator in years. By category, the main exception to this is heating and plumbing which is showing healthy growth. Detailed category information is only available to contributors – any merchant who wishes to become a contributor please contact me at martin@hardwareassociation.ie.

A key part of heating and plumbing is the renewables markets and its growth echoes that in GB. There is a very considerable market in energy upgrading of existing homes. The market is still in its early stages and many consumers, while eager to upgrade,

We also have two features on succession planning. Forthcoming legislation will have an impact on many firms in the sector. Our Paint and Home Décor Supplement from page 45, looks at what is new and trending in this market.

HAI’s intake of students for the Certificate in Hardware and Retail are due to graduate in a couple of weeks – well done to all. Enrolment for 2024/2025 is now open.

Our Autumn Training Schedule is on page 61– with a number of new courses, including AI being added.

HAI’s next board meeting will be in Cork on September 12th . We will invite local members to meet with the board for dinner and will have guest speakers on the evening.

In the meantime, let’s grow our businesses over the summer and plan for autumn.

Martin Markey Chief Executive Officer - HAI

Published by: Hardware Association Ireland

Editor: Jim Copeland, editor@hardwareassociation.ie

Editorial/Feature Contributor: Aoife Kinsella O’Reilly, Aoife@hardwareassociation.ie

Advertising Manager: Jim Copeland, jim@hardwareassociation.ie

Design and Production: Stephen Broad, ConceptRoom, stephen@conceptroom.co.uk

Printers: GPS Colour Graphics Ltd, Belfast.

Distribution: MMS Mailing Services, Dublin.

ADVERTISING ENQUIRIES:

To advertise in The Hardware Journal and reach the key decision makers in the industry please contact Jim Copeland at 01-298 0969; email jim@hardwareassociation.ie

Blackchurch Business Park, Naas Road, Rathcoole, Co. Dublin, D24 C796 t +353 1 298 0969 e info@hardwareassociation.ie w www.hardwareassociation.ie @hardwareassoc © 2024 All editorial contents and all advertisments prepared by the publishers and Hardware Association Ireland HAI can accept no responsibility for the accuracy of contributors’ articles or statements appearing in this publication and any view or opinions expressed are not necessarily those of HAI, save where indicated. No responsibility for loss or distress occasioned to any person acting or refraining from acting as a result of the material in this publication can be accepted by HAI, authors, contributors, editor or publishers. The publication of advertisements does not constitute any endorsement by HAI, authors, contributors, editor or publishers of the products advertised. Readers should take specific advice when dealing with specific situations.

Paint & Home Décor

46 Paint market reflections from The Albany Group

47 Must-have Painting and Decorating accessories from Dosco; All you need to transform your space with ease

48 Dulux Trade working with you to create a brighter future

50 Fleetwood Paints unveil their ‘Community Colours’ initiative

54 Help your customers complete their upcycling projects with Rust-Oleum

55 Organise and Go – The new Purdy Painter’s Storage Box

business support

9 EMPTY HOMES: Hardware Association Ireland shares new research which reveals the true potential of Empty Homes.

42 SUSTAINABILITY: SustainabilityWorks and the Supply Chain Sustainability School both offer solutions to businesses looking for help in becoming more sustainable.

58 A VIEW FROM EUROPE: Regular contributor Thierry Coeman asks that we consider the often overlooked and profound impact European Institutions have on the broader Home Improvement Industry.

training

60 HAI CERTIFICATE IN HARDWARE RETAIL AND MERCHANTING: With all modules complete, this year’s students are completing their final assignments and reflecting on their progress over the last nine months.

61 HAI TRAINING: HAI launches its Autumn 2024 virtual and classroom based training schedule for the building materials, hardware/DIY sector

62 eLEARNING: Hardware Education elearning partner Agriflow shares their recently launched Product Knowledge course and how it can help retailers enhance their knowledge.

64 TSA CONSULTANTS Tommy Smyth advises employers on the latest regulations and obligations related to summer staff, such as working hours by age, wages rest breaks and more.

65 DIGI SYSTEMS Alan Brown, Managing Director of DIGI Systems shares how hardware store owners can gain an extra day in the week with electronic shelf labels

COMMERCIAL FEATURES

66 ROOFING SUPPLIES & PRODUCTS

The roofing market in Ireland is experiencing dynamic growth and evolving trends, reflecting broader shifts in consumer preferences, technological advancements, and environmental awareness. As we move through 2024, several trends and products are defining the industry landscape.

SUPER GARDEN POWERED BY DULUX EXTERIORS

Dulux Exteriors is proud to return as a sponsor of Super Garden 2024 on RTE One. The show sees five budding garden designers from across Ireland given an identical garden as a blank canvas to create a show garden. This is an incredible way for Dulux to showcase the Dulux Exteriors portfolio, Weathershield, Cuprinol and Hammerite. The show has performed well, becoming a top five watched show on RTE One, with a consistent viewership of over a quarter million people per episode.

THE GREAT HOUSE REVIVAL

Dulux Heritage has also returned as proud sponsor of The Great House Revival for 2024. Following homeowners across Ireland as they restored and transformed derelict properties into comfortable modern homes while preserving the architectural heritage. The Dulux Heritage timeless hues truly enhanced the character and charm of these historic buildings and the passion and dedication from the homeowners this year was incredible.

DULUX HERITAGE – IT’S A FEELING

The Dulux Heritage “It’s a Feeling” Campaign celebrates the emotions and imagination associated with colour when it comes to home decoration. This playful and stylish campaign encourages people to embrace their feelings while considering painting their favourite room.

Available in selected stores nationwide, backed by ongoing media support, this support includes influencer partnerships, podcast sponsorships, and digital and print campaigns throughout June, July, August and September. Consumers can explore the range and find inspiration at www.duluxheritage.ie

Mayfield House, The Great House Revival

TOPLINE MURTAGHS ASHBOURNE CELEBRATE THEIR NEW AND IMPROVED STORE

On Saturday, the 11th May, Topline Murtaghs Ashbourne celebrated their store revamp with a Big Sale Day and ribbon cutting ceremony.

Based in Ashbourne, County Meath, Topline Murtaghs have been a family run business since 1887 and their hardware store has been part of the Ashbourne community since 1957.

According to owner Colin Murtagh, who represents the fourth generation of the Murtagh family to run the business; “This was a huge project, and its aim was to improve the shopping experience for our valued customers. We added in extra space and changed the entire store layout. We’ve added a new flooring and doors range and are now able to offer customers an even bigger selection of home, DIY, and garden products.”

“I hope these improvements, along with our online business www.murtaghs.ie, will future proof our business for the next generation.”

YOUR ONE-STOP SHOP FOR ALL LADDER NEEDS

Joseph Murphy Ballina Ltd. (JMBL) offers a comprehensive range of high-quality MOY Ladders, including MOY Step Ladders, Fiberglass Ladders, and Platform Ladders. The latest addition to their collection is the Moy Fiberglass ladder. As stated by Tim O’Donoghue, Sales Manager, “these double-sided ladders are a reliable and safe option for various tasks, particularly those involving electrical work or requiring a robust, long-lasting ladder”.

Key Features of MOY Fiberglass Ladders (Available in 4, 6 & 8-Step):

• Non-Conductive: Perfect for electrical work or any situation where there’s a risk of contact with live wires.

• Durability: Fiberglass is resistant to weathering, corrosion, and many chemicals.

• Strength: MOY Fiberglass ladders are double-sided and sturdy enough to support a significant amount of weight.

• Heat Resistance: Fiberglass does not conduct heat, so they remain cool to the touch even in hot weather.

The Classic Aluminium MOY Step Ladders Range is a mainstay of the MOY Ladders Category. These ladders are popular in both professional and home environments due to their lightweight and durable nature. They are available in three to eight step with an aluminium frame and can be showcased in a neat Point of Sale Display Stand.

To stock MOY Ladders at your store today, get in touch with Tim O’Donoghue via WhatsApp message at 087-964 2836 or email him at tim.odonoghue@josephmurphy.ie. To explore the full MOY Brand Ranges, visit the JMBL website at www.josephmurphy.ie

MOY Fiberglass Ladders

BUSINESS INDEX Q1 2024 RESULTS

The Q1 performance in 2024 is very similar to that of 2023. A year-on-year increase in January is compensated by a contraction in March.

The year on year stability in Q1 is largely evident across all member groups, apart from Dublin which exhibits a 6% increase.

*Qtr 2023 = 100%

*Month 2023 = 100%

The Business Index is collecting and analysing data at category level. If members would like to contribute and benefit from category data please contact Martin at 087 2226532.

NEW HAI RESEARCH REVEALS THE TRUE POTENTIAL OF EMPTY HOMES

New research by Hardware Association Ireland (HAI) shows that using long term vacant and derelict homes is becoming the most common way to increase the supply of homes in 11 counties across Ireland.

There are now 8,000+ applications for grants for rejuvenating Empty Homes, 4,500 of which have been approved.

This is a very important market for our members and HAI will continue to push for better incentives to ensure that it reaches its potential.

If all applications are processed in 2024, and the work is completed, then in 2024:

• Rejuvenated Empty Homes will be the predominant form of new home in 11 counties in 2024. And

• Rejuvenated Empty Homes will be the predominant source of new home income to merchants in seven counties in 2024.

For access to the full report please email martin@hardwareassociation.ie

News & Products

KILSARAN`S ‘ESG INSIGHTS FOR THE CONSTRUCTION INDUSTRY’ EVENT DRAWS STRONG ATTENDANCE AT AVIVA STADIUM

Industry leaders and stakeholders gathered recently at the Aviva Stadium for Kilsaran`s ‘ESG Insights for the Construction Industry’ event. Hosted by Jonathan Healy, the event offered a deep dive into Environmental, Social, and Governance (ESG) practices within the construction sector.

Attendees heard presentations and a panel discussion from various industry experts, each contributing to the collective understanding of the importance of sustainable practices in construction.

Ken Mulkerrins, Head of Innovation & Sustainability at Kilsaran, outlined Kilsaran’s remarkable journey towards ESG excellence. His presentation shed a light on the innovative approaches adopted by Kilsaran, including the launch of two new Electric Concrete trucks that are now part of the fleet in Dublin City Centre.

Sinéad Hickey from John Sisk & Son Ltd shared insights into ESG strategies from the vantage point of a primary contractor. Sinead outlined Sisk’s sustainability journey and the company’s 2030 roadmap whilst highlighting the need for strong collaboration across the sector.

Brian O’Kennedy, CEO of Goodbody Clearstream gave invaluable guidance on navigating reporting regulations on ESG and what companies need to do to be prepared.

David McKeown, Co-CEO of Kilsaran, reiterated the company’s unwavering commitment to ESG, citing recent investments in the Electric Concrete Trucks as well as the establishment of a dedicated Research & Innovation team. Looking to the future, David outlined Kilsaran`s focus on Materials Recovery & Recycling and the use of recycled aggregated in construction.

The event culminated in a lively panel discussion with great interaction from the audience. A resounding success, the event left attendees enlightened and informed on the importance of ESG and the need for collaboration across the sector to make meaningful change in the construction industry. For more information on Kilsaran’s ESG journey visit www.kilsaran.ie

L To R David McKeown, Co-CEO of Kilsaran, Jonathan Healy, Host, Sinéad Hickey, Head of Sustainability at John Sisk & Son Ltd, Ken Mulkerrins, Head of Innovation & Sustainability at Kilsaran and Brian O’Kennedy, CEO of Goodbody Clearstream.

Two new Electric Concrete trucks that are now part for the Kilsaran fleet in Dublin City Centre.

Panel discussion at the ESG Insights for the Construction Industry’ Event

OCTABUILD BUILDERS MERCHANT EXCELLENCE AWARDS 2024 – MEET THE JUDGES

As the competition heats up for the 2024 Octabuild Builders Merchant Excellence Awards, The Hardware Journal caught up with the expert judges to seek their advice for Builders Merchants entering the Awards.

The two judges are well known industry professionals – Liam O’Gorman and Joe Harlin. Liam O’Gorman is a former Chairman of the National Insulation Association of Ireland and former Council Member and Chairman of the Irish Building Materials Federation. He also served for over ten years as committee member and two terms as Chairman of Octabuild. Liam was employed for over thirty years at Moy Insulation / Moy Isover (Part of the Global SaintGobain Group) in Ireland and the UK.

Joe Harlin is well known to builders merchants, having retired from Wavin in 2018 as Business Development Manager after 47 years of service. During that time he also spent some years in Saudi Arabia with Wavin Overseas. Outside work Joe was an InterCounty GAA Football Referee and Referee Assessor.

Speaking on behalf of the judges, Liam O’Gorman said: “Use the written submission to tell us about all the great work being done instore. We look forward to meeting those merchants who make the shortlist in person, to see first-hand all that you have achieved.

While you will want to shine with innovative brilliance, make sure to answer the questions provided in each category.

“From our experience, we know that there is great work being done in builders merchants` across the island and we look forward to hearing more about this work and meeting the teams responsible at the shortlisted stage. We know the competition will be fierce and we look forward to the challenge.”

For further information please visit www.octabuild.ie/awards

Tips from the Judges

1. Give yourself the best chance of winning! Read the Awards Brochure in its entirety.

2. Read the small print.

3. Judges can’t score what’s not there.

4. Answer the question you were asked!

5. Be concise.

6. Don’t just say it, Prove it.

7. Make it shine.

8. Don’t leave it to the last minute.

Pictured at the launch of the 2024 awards: Declan Conlon, Chairperson of Octabuild (centre) with Judges for the 2024 Octabuild Builders Merchant Excellence Awards, Joe Harlin (left) and Liam O’Gorman.

ONLINETRADESMEN.IE ANNOUNCES WINNERS OF THEIR BUILDERS PROVIDER OF THE YEAR AWARDS 2024

Onlinetradesmen.ie, Ireland’s leading home services marketplace, has recently announced the winners of the ‘Onlinetradesmen.ie Builders Provider Of The Year Awards’ for 2024.

The Onlinetradesmen Builders Provider Awards are independent awards in Ireland based on a public vote by trade professionals to select their winners. In 2024, over 6,500 trade professionals voted for the awards online. Voters were asked for feedback on various factors about each builders’ provider, including assistance and staff expertise, range and quality of materials, value for money, range of payment options, efficiency of delivery services, and convenience of opening hours.

Why These Awards Matter

Recognising the best builders providers fosters a competitive market, encouraging the highest standards across the industry. This initiative also allows trade professionals to express their appreciation for the builder providers who support them every day, strengthening business relationships, community ties and protecting Irish jobs.

Ted Laverty, CEO of Onlinetradesmen.ie. said, “We had a huge response over the last number of weeks from trade professionals across the country eager to recognise and reward their favourite builders providers. These retailers form the bedrock of the Irish home improvement and construction sector – and it great to see so many getting recognised for their efforts.”

The Overall Winner of the Best Builders Providers in Ireland 2024:

Homevalue Clane Providers, Kildare – With the highest number of votes tallied at a branch level, Clane Providers has scooped the national overall award with consistently exceptional service across the board.

The Runner-Up of the Best Builders Providers in Ireland 2024: TJ O’Mahony Ballymount – A strong contender for the top prize, with the second-highest vote tallied at a branch level, TJ O’Mahony Ballymount received recognition for their commitment to excellent value, service, and staff knowledge.

Regional Winners

The following builders providers have been recognised as regional winners, based on votes tallied from trade professionals:

• Munster Winner: Topline Tadhg O’Connor Ltd, Limerick

• Connacht Winner: Topline Rogers, Sligo

• Leinster Winner: Homevalue Clane Providers Ltd, Kildare (Clane Providers award overall national winner)

More details about the winners can be found at: www.onlinetradesmen.ie/Tradesmen/BestInTrade

THE TOOLBANK IRELAND GREAT IRISH TRADESHOW 2024

The Great Irish Tradeshow is a unique experience offered by Toolbank Ireland in partnership with Tucks Fasteners & Fixings. Toolbank specialises in the distribution of hand tools, power tools & accessories, chemicals, consumables, and accessories to the retail and merchant trades throughout the 32 counties. As a specialist distributor, it stocks over 30,000 products from over 250+ leading brands.

The Great Irish Tradeshow 2024, held on May 15th in Punchestown Racecourse, is now a meeting point for professionals from the hardware and tool industry. The event brought together a big hardware community of manufacturers, suppliers, distributors, innovators, and experts in tools in a space dedicated to presenting the latest technological advances and best practices in the sector.

The Tradeshow featured a wide range of prominent brands, including: DeWalt, Makita, Milwaukee, Evolution, Einhell, Batavia, Reisser, Spax, Paslode, BPC, Forgefix, Stanley, Bahco, Tala Tools, Faithfull, Scan, Lighthouse, Roughneck, Tillex, Wiha, Knipex, WD40, Keter, Gorilla Glue, Advent Tools, Hultafors, Scangrip, Gorilla Tubs, Irwin, Black & Decker, Starrett, Plastikote, Vitrex, Swarfega, Everbuild, Masterlock, ABUS, Liberon, Velcro, Cascamite, Squire, Stabila, Hozelock and many many more.

Networking and Business Development Opportunities

The event offered numerous opportunities for networking. Business matchmaking sessions and discussion forums enabled attendees to establish valuable connections, exchange ideas, and explore strategic collaborations. In addition, the presentations and panels provided crucial insights into current market trends.

Interactive Experiences

Attendees had the opportunity to experience the latest innovations through live demonstrations and interactive workshops. These activities enabled professionals to test new tools and technologies as well as receive practical training on their use and maintenance. Demonstrations included handling precision tools using advanced techniques.

Focus on Sustainability and Energy Efficacy

The brands on show have demonstrated a growing commitment to reducing their carbon footprint and using recyclable materials. Some brands, like Tillex, Tala Tools, Faithfull, and Scan, highlighted their tools that use recyclable batteries and components made with sustainable materials.

A large attendance was evident throughout the day.

The Great Irish Tradeshow 2024 has reaffirmed its importance as an essential event for the hardware and tools industry. With a focus on innovation and sustainability, the event has paved the way for the future of the sector. The attendees left with a renewed and optimistic vision, eagerly awaiting the news of the upcoming Toolbank Ireland Great Irish Tradeshow 2025.

Gary Hogan, Managing Director, Toolbank Ireland, in conversation with customers on the day.

SWAN TARGETS GROWTH WITH IRISH MARKET EXPANSION

Historic British Heritage Brand Swan has taken the next step in their quest for growth with an ambitious expansion into the Irish market. ‘We love what we do’ has been the Swan ethos for over a century, resulting in them becoming a celebrated lifestyle brand in households in Ireland and across the UK. This ethos is perfectly illustrated with a multitude of collections ranging from housewares to countertop electricals & accessories.

The best-selling Retro collection adapts a variety of classic designs from the 50s, 60s and 70s to create one of the largest collections of colour coordinated houseware & electrical appliances. By combining cutting edge technology & retro-style pastel hues, consumers can create a unique & personalised space full of nostalgic charm. Swan have long seen the kitchen as the hub of daily life and the Retro collection allows consumers to add their own personal touch through the addition of sleek black toasters, pale blue kettles & microwaves, or the calming appeal of soft cream coloured storage containers.

Inspired by Scandinavian minimalist design, Swan’s Nordic range combines natural wood effect detailing with soft touch matt finishes to create a calm & welcoming environment, helping to

turn the home into a haven away from the stresses of daily life. Nordic design has become more popular in recent years, with simple styles helping homes feel closer to nature and it perfectly complements any décor. Available in a variety of products, including microwaves, kettles, espresso machines & slow cookers, the Nordic style is ideal for any part of the home.

Bluestone Sales & Distribution Ltd, based in Trim Co. Meath, supply leading brands BRITA, Kitchen Devil, Severin, E-Cloth, Leifheit, Soehnle, Greener Cleaner & Strata products to all major retailers throughout Ireland and are proud to include the sole distribution of Swan to their brand portfolio.

Please contact Darren Shiggins - dshiggins@bluestone.ie for further information, Tel: +353 (0)46 94 83100

Web: www.bluestone.ie

NFP PROVIDE AN EXCLUSIVE INSURANCE POLICY SCHEME

NFP is a multi-national insurance broker which will now be providing an exclusive insurance policy scheme with an A rated insurer for all members of Hardware Association Ireland (HAI). They are extremely confident their premiums and cover levels will not be beaten as they have agreed preferential rates to ensure this.

NFP, an Aon company, is an organisation of consultative advisors and problem solvers helping companies and individuals address their most significant risk, workforce, wealth management and retirement challenges. With colleagues across the US, Puerto Rico, Canada, Ireland and the UK, they serve a diversity of clients, industries and communities. Their global capabilities, specialised expertise and customised solutions span commercial business insurance, employee benefits, people consultancy, health and safety, and individual financial planning.

Kevin Whelan CIP, your dedicated advisor at NFP, has over a decade of experience in the insurance industry, focusing on commercial insurance. He is excited to announce the launch of a specialised insurance scheme for HAI.

This scheme aims to save members significant premiums while providing high-level coverage. Kevin tested the policy with a select number of hardware and builders’ merchants to ensure competitive rates and coverage. He has successfully secured substantial business ensuring HAI members receive top-tier coverage at the best rates.

Discover how Kevins’s professional knowledge can benefit your business today! Contact Kevin on 083 1550345 or kevin.whelan@nfpireland.ie to explore how their insurance solutions will secure top-tier coverage for your company. Visit www.nfpireland.ie to learn more.

CAIN MARKETING CELEBRATING THEIR 40TH ANNIVERSARY

Cain Marketing Ltd was founded in May 1984 by Michael Kane and they are celebrating their 40th anniversary in business this year.

They began in a small warehouse in Dublin’s Temple Lane now the home of Temple Lane Recording Studios. It was very tough going in the early eighties as Michael had left his secure job as a sales manager to go out on his own, but he was determined to succeed and worked 24/7 to make the small family-run business a great success that went on to become a leading supplier of decorating products all over Ireland.

At that time Michael was approached by Acorn Decorating Products to take on the agency. The business location had some benefits as Michael recalls “Getting orders to City Centre shops like Dods, Forkins, Keanes, Lenehans, Halls, Wigoders, and Dockrells were all within walking distance and deliveries were often done on a hand truck sometimes crossing the renowned Halfpenny Bridge”.

Michael has seen huge changes in the paint trade notably the now near demise of pure bristle brushes. “With paint formulations continuously evolving, we know that one brush does not suit all paints, and we are now in the age of synthetic and there are some very cheap imitations out there.”

His rule is if you are buying or selling a top-quality paint you should always try to sell or use a top-quality paint brush and

LEADING THE WAY IN COMPOSITE ACCESS SOLUTIONS

EJ, a leading manufacturer of access solutions in Ireland, have launched the STRETO, the latest innovation in Composite access solutions. The STRETO is a new D400 circular composite cover designed for municipal applications where a high strength solution is required. This high performing, lightweight solution offers an industry leading, sustainable solution for municipal applications in areas subject to vehicular traffic. Independently certified to EN 124-5:2015, the solution consists of a round composite cover in a ductile iron twin wall frame.

As one of the world’s leading manufacturers and distributors of high quality and innovative access solutions, EJ is a 5th generation family-owned company headquartered in Michigan,

use a brush with longer finer filaments for low viscosity and shorter stiffer filaments for high viscosity paint.

Cain Marketing specialise in trade quality décor products such as Beechwood and Hamilton brands and in May 2024 they launched a new range called `Hamilton for the Trade` that will allow them to welcome the multi-skilled tradesperson into the fold alongside the expert painter and decorator.

Michael`s son Alan is now running the business. Michael would like to thank all those wonderful customers and friends that have, and still do, support the company today from all over Ireland. Michael still loves his golf, especially playing with the Hardware Association and Master Painters Societies and meeting up with friends old and new.

For sales enquiries, please contact the sales office and a member of staff will be glad to help, Cain Marketing Ltd. PH. 01 885 3780 or by email cainmarketing1@gmail.com

USA with a global reach spanning six continents. EJ provides a full line of access solutions for the infrastructure systems of municipalities, utility companies, airport & port authorities. Also, private industries with manufacturing facilities, distributions hubs, sales offices and research facilities worldwide.

The composite manufacturing facility located in Birr since 2018 has seen numerous innovations and successes since. Producing a vast range of fibre-reinforced polymer composite solutions, EJ are the only Irish based manufacturer of composite covers. They have received notable industry awards such as the Impact Award 2018 presented by University of Limerick, and the short listing of the EJ composite project in the top three submissions for a national Knowledge Transfer of Ireland (KTI) innovation award 2018. Further information is available from Caroline O Brien, Business Development Lead at caroline.obrien@ejco.com & ireland.sales@ejco.com or call 057 91 23100.

ONE IN EIGHT PEOPLE IN IRELAND CONTINUES TO DUMP SMALL ELECTRICAL ITEMS IN HOUSEHOLD BINS

And this figure almost doubles among younger age groups, which are perceived as more environmentally conscious. One in four 18-24-year-olds and one in five aged 35-44 get rid of common household electrical items such as smart watches, earbuds and bluetooth speakers in general waste bins, oblivious to the serious environmental and public health risks posed by improper disposal.

Laptops, mobile phones, gaming devices, power tools and e-cigarettes are also being tossed in alongside other waste, meaning they can never be re-used or recycled. The survey was conducted by Empathy Research on behalf of Waste Electrical and Electronic Equipment (WEEE) Ireland.

The proliferation of products powered by lithium batteries heightens these dangers, increasing fire safety risks for household waste collection companies.

In the past five years, WEEE Ireland reports a 100% increase in lithium battery powered small electricals coming back for recycling.

“For those that recycle their e-waste, our survey shows 75% do so due to its positive impact on the environment, with over 50% citing concerns over the hazardous components present in some of these devices,” said Leo Donovan, CEO of WEEE Ireland. “Despite this awareness, a significant number still opt to dispose of their waste electricals improperly, particularly when it involves smaller devices.

“Ireland’s impressive record for recycling larger household electrics needs to be matched when it comes to small electricals to ensure the safe and efficient recovery and reuse of materials they contain.

“Recycling these items is both free and straightforward, as they can be dropped off at numerous, authorised recycling centres and public collection days across Ireland.”

The Irish Waste Management Association (IWMA), whose members collect 95% of household waste in Ireland, echoed these concerns, highlighting the increased fire safety risks posed by lithium batteries in e-waste.

“If electronic waste containing batteries is placed in any of the household bins, it can become an ignition source for fires. That poses a risk to life as well as a threat of environmental pollution, so we ask people to always keep electronic waste out of their household bins.” said Conor Walsh, Secretary of the Irish Waste Management Association (IWMA).

The low recycling rates for small electrics are echoed in global statistics, with the recent Global E-Waste Monitor revealing that less than one quarter (22.3%) of e-waste was properly recycled in 2022, falling sharply to just 12% for small devices.

In addition, a recent Environmental Protection Agency (EPA) study in Ireland revealed that over two-thirds of recyclable waste, including valuable electronic components, are wrongly discarded in general household and commercial bins.

“The demand for critical raw materials contained in electrical devices is expected to skyrocket,” said Leo Donovan, as he emphasised the urgent need to meet forthcoming EU targets and secure sustainable sources of critical raw materials.

“The EU’s aim to ensure that by 2030, at least 30% of critical raw materials consumed annually originate from European recycled sources underscores the imperative for swift and decisive action. “Failure to address these pressing challenges not only risks our environmental and public health but also undermines our collective aspirations for a greener, more sustainable future.”

Details of hundreds of local recycling centres, public collection days and participating retailers for all sizes and types of waste electrical, battery and lighting can be found on www.weeeireland.ie

Leo Donovan, CEO of WEEE Ireland.

BOOST BACK ON TV THIS SPRING

Boost, the All-Purpose Liquid Plant Feed from Westland Horticulture, is back on TV this Spring & Summer in Ireland & the UK driving awareness and preference ahead of the peak season.

Following the success of Boost, which is the fastest growing* plant food on the market, Westland is investing in a media campaign for Boost for the third consecutive year. The advert will be aired on high viewership channels, including Channel 4, ITV3, ITV4, and Sky, surrounded by contextually relevant programming for the home and garden. Launched in early May, the campaign is phased to maximise coverage to drive visibility and preference, ensuring Boost remains top of mind as consumers enter the peak consideration window for plant feeds.

The campaign is expected to reach an audience of 40 million consumers with a captivating creative advertising campaign centred around the product’s key messaging of achieving 4 x more blooms**, along with more fruits and vegetables by adding Boost

to watering cans. The All-Purpose Liquid plant feed, meticulously crafted for use in peat free compost, features PLANTSENSE™ technology, which is an optimised ratio of high-quality nutrients as well as a water management system, helping plants get all the nutrients they need so they reach their full potential.

Helen Amos, Head of Category at Westland Horticulture, commented: “At Westland, we want every gardener to enjoy a successful season, year after year. We continue to invest in our brands through media campaigns to help drive awareness, consideration and inspire consumers to choose Westland as their trusted partner in the garden. Our creative advertising aims to connect with gardeners and demonstrate how Boost can transform their garden into a thriving, vibrant space that’s full of colour.

“We will also be supporting our retail partners with a high level of instore presence of Boost, and there’s a variety of options available to capture consumer attention in-store to maximise sales opportunities.”

In common with all Westland products, Boost All Purpose Liquid plant feed range can be ordered 24/7 via Westland Live, and frequent top-ups are easy as part of a Westland weekly delivery. Scan the QR code to login or sign up.

*Boost All Purpose Liquid Plant Food is the fastest growing all-purpose plant food. Source: GfK Management Report 2022/23, Fertilisers, Plant Food, Non-Straights Liquid. **Bedding plants fed with Boost liquid plant food versus unfed.

ENERGY PROCUREMENT AND ADVICE

The cost of energy has been of significant interest to all of us recently and while we’ve all welcomed a certain reduction in energy costs over the past 12 months or so from the historic highs of the previous year or two, we still remain around 80% above average levels prior to this spike.

Energy remains a fickle and highly reactionary market, with gains seen over the past number of weeks due to a few reasons. Partly, this is due to increased demand for power from all sectors on the back of steady price reductions up to February this year, but realistically energy supply and demand seems to have a relatively good balance at present.

The main impetus for a halt in price reductions is more to do with the potential of disruptions to the supply from geo-political tensions as well as possible infrastructural impacts.

So, the energy market remains a complex area for any business, and one that an energy consultant can really add benefit.

Avalon Energy are an energy consultant and broker with a long track record in the industry dealing with procurement and energy efficiency services. Their services include:

• Energy Procurement

• Fixed v Flex contracts & Market Knowledge

• Meter optimisation

• Solar Panels

• LED lighting upgrades

• Energy Monitoring

• Energy Upgrade grant applications

Once preliminary conversations around your needs are completed Avalon Energy can offer Hardware Association Ireland members a “no commitment necessary” billing review and proposal. For more information, please contact Nick Statham, Avalon Energy, 086 3879126, nick@avalonenergy.ie

HARDWARE ASSOCIATION IRELAND HOSTS FIRST REGIONAL MEETING OF 2024 IN LIMERICK

On the 30th of May Hardware Association Ireland (HAI) President Paul Candon, members of the Executive Committee and HAI team welcomed a number of its members and Corporate Partners to its first Regional Meeting of 2024, which took place at the Castle Oaks Hotel in Limerick.

The day kicked off with a tour of the Grant Engineering site in Crinkle, Co. Offaly. The HAI team was warmly welcomed by Niall Fay and Keith Scully from Grant, who gave attendees a fascinating overview of the company’s history, along with a detailed tour of their site, the manufacturing line, and of their latest products. They also provided some great insights into the fast changing future of the heating sector, including the emergence of HVO and other green resources and technologies.

Later in the day HAI Members and Corporate Partners met at the Castle Oaks Hotel in Limerick for our first Regional Meeting of the year. It was a great celebration of comradery and networking in the building materials and hardware/DIY sector,

with industry peers getting to connect.

After dinner the evening concluded with two great presentations from HAI Corporate Partners:

Denise McCarthy from Securitas Technology updated us on their latest retail security services, including intruder deterrent technology and surveillance services, and David Lombard from O’Leary Insurances advised attendees on how to get the most out of their insurance policy – including advice on dealing with Brokers, the advantages and disadvantages of pricing around, and what questions to ask your broker.

Thank you to all who joined us in Limerick and to the Grant team for their hospitality, and our Corporate Partners for their support. We look forward to welcoming HAI Members and partners to our next Regional Meeting in Cork later this year. Watch this space and keep an eye on emails and our social media channels for more updates.

Hardware Association Ireland President, Paul Candon and fellow HAI board and regional members with Niall Fay and Keith Scully from Grant Engineering at the recent tour of their state of the art facility in Crinkill, Birr .

COMBILIFT INTRODUCE NEW ANTI-OVERLOAD DEVICE,

THE COMBI SAFE-LIFTTM

Forklift operators who are insufficiently aware of the load they are lifting and the risks that come with exceeding the forklift rated capacity not only compromise their own safety, but also place everyone working around them at serious risk. There are several factors that can influence a forklift truck to become overloaded and these include: load centre, weight of load, lift height and the type of load. The load centre, which is the distance from the face of fork to the centre of gravity of the load plays a crucial part. The position of the load centre can also vary depending on the type of load being lifted, for example liquid loads or non-uniform loads.

Forklift operators should be competent in understanding the weight of the load. Combilift’s new product, the COMBI SAFELIFT™, is an anti-overload device which enables operators to avoid the pitfalls of potential overloading, which can have serious consequences if it occurs.

The COMBI SAFE-LIFT™ incorporates a strain sensor on the mast section (See pic opposite) and a lift cut-out valve on the hydraulic line to disable lifting if the unit is being potentially overloaded.

There is an audible alarm which warns the operator of an overload situation and a load moment indicator is fitted to the dashboard in the cab. The operator can instantly see from the green, amber and red “traffic light” signalling when there is a risk of overloading or when the forks are not fully engaged, for example, and take appropriate action.

MD Martin McVicar said: “We offer the COMBI SAFE-LIFT™ as an option at the moment, but we believe that this simple and cost-effective system should become a standard option on all counterbalance trucks in future. Fitting a straightforward device such as the COMBI SAFE-LIFT™ is an effective way to reduce risks for the operator and other personnel, and also to avoid product damage as well as costly repairs.”

DCU STUDY FINDS WORLDWIDE SUCCESSION CRISIS IN FAMILY BUSINESSES NOT BEING REFLECTED IN IRELAND

Study of the next generation finds men surveyed significantly more likely to intend to be a successor than women, and to feel a significantly higher degree of ‘psychological ownership’ of the business.

Ireland is bucking the international trend when it comes to succession in family businesses, according to a new DCU National Centre for Family Business study.

The report entitled ‘To Join or Not to Join? Understanding the Succession Intentions of Next-generation Family Business Members’ was recently launched at AIB Head Office on Molesworth Street in Dublin. AIB is a longstanding partner of DCU’s National Centre for Family Business.

Employing nationwide surveys and interviews with higher-education students from a family business background, this project uncovered ample evidence that the worldwide succession crisis may not be so stark for the island of Ireland. Almost half (48%) of respondents have seriously thought about taking over their family’s business one day. 40% have strong intentions to become a successor. However, the strongest intent rating was chosen twice as often by men as potential successors’ (66%) than their women counterparts (33%).

This gender discrepancy is also found in perceived ownership stakes of the next generation. While 85% of all respondents do not hold a financial ownership stake in their family’s business, 39% of nextgen members reported feeling a very high degree of psychological ownership for the business. Men were significantly more inclined to strongly feel this very high degree of personal ownership (59%), than their women counterparts (41%).

A strong theme of family succession also emerges from the research, as 72% of respondents believe the next CEO of the family business will be a family member. When questioned about determining factors in choosing the next line, level of interest in the business is believed to most influence the choice of successor, and order of birth the least influential.

The study also found a largely positive perception of the impact of family businesses on the world around them, nearly three quarters (73%) agree that their family business is recognised for positively contributing to the local community, while 62% agree that involvement in their family business will allow them to positively contribute to sustainable cities and communities.

In the Republic of Ireland, family businesses represent over 64% of all firms and employ over 940,000 people.

Dr Eric Clinton, Director of the DCU National Centre for Family Business, said: “Family businesses are the bedrock of economies and communities, exercising the dynastic will to build strong businesses and survive the social and economic crises that often crush non-family businesses. Despite this prominence, a global succession crisis has recently emerged, but not for the island of Ireland. We found that succession aspirations are healthy, and the shaping of next-generation intentions regarding educational choices, sustainability, emotional well-being and socio-emotional wealth will each play a vital role in realising these aspirations to maintain a resilient all-island economy.”

You can view the full report here, https://tinyurl.com/DCUSTUDYFAMILY

HOMEOWNERS CAN ILLUMINATE THEIR HOUSE AND GARDEN WITHOUT HAVING TO LAY CABLES

Time to offer your customers efficient sensor LED solar lights –with no energy costs, no power connection and no compromising. With sensor LED solar lights from STEINEL, homeowners can illuminate their house and garden without having to lay cables.

The XSolar L-S and XSolar L-S One Solar lights with motion detector are ideal for garden use, suitable for mounting on outdoor walls without power connection (the XSolar GL-S can also be used as a free-standing light).

Ideal for areas where there is no electricity, they allow for fast and flexible installation and provide automatic light 365 days a year, even in extreme weather conditions in both summer and winter.

Thanks to the monocrystalline solar panel, the powerful lithiumferrum battery charges even in normal Irish cloudy weather. The fitting will provide automatic light thanks to a 140° infrared sensor, with up to eight metre detection of movement. This will reliably illuminate up to 30 sq. metres of outdoor space and so, perfect for domestic garden use.

The lights are adjustable with a basic light for morning and evening hours, have a pleasant soft light start, a swivelling solar and LED panel with a separate mounting of solar panels and LED panels available as required.

Switch Electrical Solutions are distributors of Steinel Energy Saving Lighting, for more information on similar products, call Switch on 01 452 4182 or visit their website on www.switch.ie.

EFFICIENT AND SUSTAINABLE DRAINAGE SOLUTION FOR PAVED AREAS FROM GALCO

Managing surface water in courtyards, walkways, and public squares can be a challenge. Recyfix Point offers an adaptable and sustainable point drainage solution to meet these needs. Here’s what makes Recyfix Point stand out.

Unmatched Adaptability

Recyfix Point is highly adaptable, featuring side connection options for DN/OD 110 and DN/OD 160, and vertical connection options for DN/OD 160 and DN/OD 200. This flexibility allows it to integrate seamlessly into any existing sewage system with minimal installation effort. The extension frame for height adjustment and its pre-assembled, ready-to-install design ensures significant time and cost savings during setup.

Exceptional Performance

Manufactured from durable, modified polypropylene, Recyfix Point withstands extreme UV radiation and temperature fluctuations from -50°C to +80°C and beyond. Whether facing summer heat or freezing winter temperatures, this drainage system remains reliable. Its robust design can handle moderate car traffic and heavy rain without issue, ensuring long-lasting performance.

Sustainability and Easy Maintenance

Sustainability is a cornerstone of Recyfix Point. Made from 100% recycled materials, it proudly carries the Blue Angel environmental label, a recognised award for resource-saving use of materials. Choosing Recyfix Point means opting for an eco-friendly solution that contributes to environmental conservation.

Maintenance is straightforward with Recyfix Point. The system features a removable sludge trap bucket for optimal debris retention and unobstructed drainage, making cleaning easy and reducing maintenance time. Additionally, the integrated foul air trap prevents unpleasant odors, ensuring a more pleasant environment.

Recyfix Point is a top-tier drainage solution that combines adaptability, performance, and sustainability. Whether managing a public square, courtyard, or walkway, Recyfix Point provides a reliable, eco-friendly, and easy-to-maintain system to meet all your drainage needs.

Further information is available from www.galco.ie

Galco Recyfix Point

Galco Recyfix Point in situ

NEXT GENERATION MIRKA TOOLS DELIVER UP TO 20% MORE SANDING POWER

Mirka has upgraded its DEROS and DEOS orbital sanders with a long-life electric motor that delivers up to 20% more sanding power to make light work of demanding jobs and heavy applications.

The Mirka® DEROS II and DEOS II feature a new visible LED indicator that makes it even easier for the operator to adjust the sanding speed and there’s a new on/off button and lockable speed function.

For monitoring vibration levels, the smart, user-friendly tools are compatible with the myMirka app through Bluetooth® technology.

Operator comfort continues at a high standard, as the brushless electric motor is smooth-running with a low noise level, reducing stress when sanding for longer periods. The sander’s compact, ergonomic design makes it easy to use, and it is low maintenance.

As well as ergonomics and ease of use, the hallmark of the Mirka sander range is compatibility with dust-free sanding. Combine the DEROS II or DEOS II with a Mirka dust extractor and start sanding with dust-free abrasives for a safer and healthier working process thanks to efficient on-tool dust extraction.

Craig Daycock, Managing Director, Mirka UK, says, “We’re constantly reviewing how we can continue to improve our power tools and these next generation smart sanders will ensure operators can tackle a multitude of heavy tasks easily and comfortably, without putting pressure on their hands and arms.”

For more information visit www.mirka.com

BRENSON LAWLOR ANNOUNCES JOINING WITH PKF GLOBAL GROUP

Hardware Association Ireland Corporate Partners Brenson Lawlor are delighted to announce that they have joined the PKF global group of accountancy firms, effective from the 4th June 2024 and will now be operating as PKF Brenson Lawlor.

This strategic partnership combines Brenson Lawlor’s local expertise with PKF’s international strength. PKF currently have 214 firms operating across 150 countries, generating over €2billion in worldwide turnover. This move will significantly enhance Brenson Lawlor’s service offerings and global reach for their clients while still remaining as an independent firm.

PKF Global CEO Theo Vermaak said, “From the very first conversation, I knew that PKF Brenson Lawlor was a good fit for PKF Global. Our ambitions, strategies and values are very much aligned. They have expertise in all the core service areas we were

seeking in Ireland. Most importantly, the firm’s investment in culture and their people truly resonated. PKF Brenson Lawlor is a great addition to the growing PKF family.”

Brenson Lawlor and their new PKF partners agree that they share the same passion for quality, that ensures they will continue to offer their clients the extensive services and innovative solutions they value while creating significant growth opportunities for their team in the professional services sector. For further information please

News & Products

MEDIATION AT THE INJURIES RESOLUTION BOARD

Expansion of services

The Injuries Resolution Board, Ireland’s independent State Body which resolves personal injury claims, is now offering mediation services. Mediation is a quick and effective way of dealing with personal injuries claims and is currently available for workplace injuries (employers’ liability) and–as of May 8th, 2024–public liability claims.

In mediation, those involved can talk about and explore issues of importance to them and it is a voluntary and confidential service. These issues of importance could include the claim value, extent of injury, liability, negligence, or future treatment requirements.

“Mediation is an effective way of resolving disputes quickly and in a cost-effective manner,” The Minister of State for Trade Promotion, Digital and Company Regulation Dara Calleary said, when formally launching the service’s expansion to public liability claims in May.

“It helps both claimants and respondents to reach a mutual agreement and provides an alternative to litigation which can be costly, time consuming, and stressful for all involved.”

“Already we have seen a very strong initial response to the introduction of mediation for workplace accident claims with almost 40% of claimants indicating that they would be willing to enter into the mediation process.”

“The introduction of mediation has represented an important expansion of our services,” says Injuries Resolution Board CEO Rosalind Carroll.

“Mediation offers an opportunity for both sides to a claim to have their say far earlier, reach an agreement rather than have a decision made for them, and at the same time reduce the significant cost and time associated with litigation claims in Ireland.”

“By removing even more cases from costly litigation, this should create an environment which facilitates the growth of a healthy insurance market, which attracts competition and has insurance that is available and affordable for individuals, communities, and businesses to be able to function and thrive.”

What happens in mediation?

If you opt for mediation, one of the Injuries Resolution Board’s experienced and impartial mediators will work with the claimant and the respondent with the aim of facilitating both parties to reach a mutually agreed outcome.

Typically, mediations will be done over the telephone, with an appointment arranged in advance by the mediation team at the Injuries Resolution Board. You do not have to talk directly to the other party. Instead, the mediator, through a series of separate calls will listen to both parties to gain a full understanding of the issue(s).

Where agreement is reached, the mediator will draft an agreement and will send it to the parties to sign. There is then a ten-day cooling off period, after which time the agreement becomes legally binding.

Why choose mediation?

Some of the benefits of mediation to resolve personal injury claims can include.

• Quick – resolution in less than three months.

• Allows you talk about the issues.

• Confidential.

• Voluntary – all those involved agree to mediate.

• Doesn’t affect legal rights if no agreement is reached.

• Independent and impartial.

• The parties’ control whether there’s an agreement or not, but never have to speak directly to each other thereby reducing stress.

• Agreements are legally binding.

• Issues to be mediated can be broader than via our assessment service.

How do I apply for mediation?

If you are a claimant the Injuries Resolution Board’s claim form both online and paper based can be accessed via their website at www.injuries.ie

All applications from claimants are automatically entered into the service for assessment. If you would like the mediation option, you need to tick yes to the mediation question in the employer liability section. There is no additional cost for the service.

If a claim has been made against you, the Injuries Resolution Board will send you notice of the claim with a consent form with several options for you to consider. You will have the option to consent to mediation, mediation and assessment, assessment only or none of these options. There is no additional cost for mediation. For the mediation to go ahead, all parties to the claim will have to agree to take part.

Mediation is not currently available in motor liability claims, but the Board aims to extend mediation to that class of claims later in 2024.

Find out more.

The expansion of mediation offerings comes as the Injuries Resolution Board celebrates its 20th anniversary and continues to enhance and expand its services to resolve claims fairly for all parties and reduce the need for unnecessary lengthy and costly litigation, while also supporting a better environment for a competitive insurance market.

For more information visit https://www.injuries.ie/eng/mediation/

CARL KAMMERLING LAUNCHES 2024 RENEWABLES PROMOTION

Carl Kammerling International (CKI), the home of C.K Tools, has launched its Renewables Highlight Promotion offering its customers fantastic discounts across premium tools designed for the ever-growing renewables sector.

As the demand for renewable energy increases so does the demand for professionals equipped with the right tools for the project. Live from 1st May, this promotion will see CKI support its retail partners in establishing a strong bottom line by providing fantastic savings on popular products, as summer approaches.

C.K Tools has been at the forefront of hand tool manufacturing for more than 100 years, producing high quality tools that meet the most demanding needs of trade professionals. This new promotion will see many of the premium tools C.K Tools is known for, available at discounts of over 60%, including Range Deals, Single SKU’s and complete kits optimised for both EV and Solar installations.

Janet Bourke, Trade Marketing Manager, at CKI, said: “As there is an ever-increasing demand on renewable energy, we are passionate

about supporting our valued retail partners and trade professionals in navigating this change”.

“The Renewables Highlight Promotion is our way of supporting our retailers in growing their businesses by providing an exciting promotional mix of fresh displays and great value deals on our high-quality range of innovative tools, at a time when the renewables sector is front of mind.”

For further information on the terms & conditions, visit www.carlkammerling.com or to sign up to this promotion please contact your sales representative or call Customer Services on 1800 818 660 or Janet Bourke on 087 0628606 for more information.

AI REVOLUTIONISING HARDWARE RETAIL

In their role as ERP solution providers for the hardware and DIY retail sector, CORE Tech recognise the pivotal role of AI in shaping this industry. AI stands out as a transformative force, empowering retailers to drive growth across their business.

CORE Tech are seeing huge advances in its ability to harness the power of data analytics. AI enables predictive modelling and real-time insights, revolutionising how businesses understand and respond to market dynamics. For example, AI-powered pricing models can dynamically adjust prices based on various factors such as competitor pricing and inventory levels. Retailers can optimise prices to maximise revenue while remaining competitive in the market. AI-powered analytics can track the effectiveness of quotations by analysing factors such as conversion rates, average order value, and customer feedback. By identifying trends and patterns in quotation performance, retailers can refine their quoting strategies to maximise sales and profitability.

AI’s impact extends far beyond just optimising existing processes. It represents a fundamental shift in how businesses operate and compete in the digital age. As the retail landscape evolves, AI is not merely a passing trend–it’s a permanent fixture that demands attention and adaptation.

As we navigate the evolving retail landscape, embracing AI technologies is essential for staying competitive and driving growth. Together, let us embark on a journey toward a future

where AI serves as the cornerstone of retail excellence, transforming the hardware retail experience for retailers and customers alike. With CORE Tech`s expertise, they guide businesses through the complexities of the evolving AI landscape, showing them precisely how AI tools can revolutionise their operations and propel them toward a successful future. By partnering with them, businesses can confidently embrace AI technologies, knowing they have the support and guidance needed to unlock their full potential in the digital age. For more information visit CORE Tech, www.coretechnology.ie

LET CUSTOMERS PAY HOW THEY WANT

New payment technologies mean that the checkout experience is evolving.

In-store shoppers no longer need to contend with old-fashioned registers and tills, as technology streamlines the payments process, helping to eliminate frustrating queues.

Just as there are many different types of retail, there are many types of payments experience.

“Customer demand and behaviour differs greatly among retail sectors,” says Paul Dunne, Head of Sales in Ireland at Elavon Europe.

“A shopper might prefer to use a handset to scan barcodes as they move through the store, to track their spending and save time.

“This way of shopping, with no interaction with staff, became much more popular in recent years. Alternatively, if shoppers are just buying a few items, they might prefer a self-checkout kiosk rather than queue at a checkout conveyor belt.

“The retailer might offer a number of different checkout options within the same store, giving customers the choice.”

Making the most of digital innovations

A hardware store offering advice on the best tools or products to a Professional Trade Customer or DIYer might expect more

interaction between staff and customers than a supermarket. Yet that same shop could still benefit from self-checkout technology with the potential to offer places to pay in different departments within the shop, to remove the pain point of lengthy queues. Afterall, not every customer needs advice.

Mobile point-of-sale (MPOS) solutions effectively bring the till to the customer, freeing up your staff to interact with customers and give their expert advice on the shop floor, while also eliminating the need for queues.

And of course, it’s now almost impossible to ignore having an online store. That might be click-and-collect or browsing instore and ordering online.

The good news for consumers is more choice and convenience.

The challenge for you is having to manage several methods and processes for ordering, delivery and payment. For further information, please contact peter.cooke@elavon.com

Elavon Financial Services DAC. Registered in Ireland –Number 418442.

Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.

Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.

UNBEATABLE DEALS ON TOP POWER TOOL BRANDS

Situated in the heart of Northern Ireland, MOL Tools & Abrasives’ massive clearance sale has unbeatable deals on well-known brands including Milwaukee, DeWALT, Makita, Bosch, Freud and Duro. From impact drivers to battery packs, angle grinders, circular saws and rechargeable lights, the fantastic range on offer is one not to be missed – grab these high-quality tools at unbelievably low prices while stocks last!

Established in October 1994, MOL Tools & Abrasives has become a powerhouse in the world of power tools and abrasives. The company’s strategic position has enabled it to cater to the entire Island of Ireland, becoming a trusted name over the past 30 years.

Why shop with MOL Tools & Abraisives?

• Huge savings: Massive discounts on premium brands

• Wide Selection: A comprehensive range of products

• Quality Assurance: Rest assured knowing you’re buying trusted brands

• Expert Assistance: Knowledgeable and friendly team are available to support you

You can check out the full range of offers on the MOL B2B site www.moltools.co.uk or contact an MOL Sales representative to find out more and grab a great deal. 048 7964 5139 E: sales@moltools.co.uk | W: www.moltools.co.uk

News & Products

FLEX HAVE YOU COVERED

FLEX, the premium brand for power tools, continues its expansion in Ireland, with a full range of equipment suitable for professional tradespeople. FLEX provide the trade with professional cordless powertools all on a single 18v Li-Ion battery system. From grinders and sanders, hammer drills to mitre saws, polishers to specialist metalworking machines FLEX have you covered. Brand new products include one of the world’s first cordless battery vacuum lifters from a power tool manufacturer – VLP 18 Grabo. And the FLEX Stack Pack, a unique storage solution for those who love to keep things dry, clean and tidy.

FLEX has its roots stretch back more than a century. Established in Stuttgart in 1922, FLEX has become synonymous with excellence throughout Europe and North America, trusted for its unique ability to consistently develop ever better tools, all born from great ideas. Everything is designed in Germany, where engineering excellence is expected.

Today, FLEX operates in four segments; Automotive, Metalworking, Natural Stone Treatment and Refurbishment and Renovation. Its tools are enjoyed by true professionals across the globe. FLEX has a range of over 100 cordless tools, and FLEX batteries are interchangeable between any 18V tool.

WAVIN IRELAND HEADED OFF TO THE BEACH!

To mark World Water Day recently, the team at Wavin Ireland headed off to the beach! No lounging about was involved as the team got to work cleaning the beach as part of their contribution to a more loveable environment for all. Speaking about the day, Michael O’Donohoe, Commercial Director, Wavin Ireland and UK said, “It’s a privilege to work so close to this beautiful natural amenity here in Balbriggan, so we were all delighted to get back into nature and clean up the beach. It’s a great team experience and hopefully we left the beach looking better than we found it.”

Industry-leading after sales support from FLEX includes a threeyear warranty on tools and batteries, alongside dedicated warranty and service centres, underlining its commitment to the trade professionals who rely on it. An exciting future is on the horizon in for FLEX in Ireland and you can be a part of it.

FLEX is looking to expand its network of stockists across Ireland. Contact Stuart Colclough, UK & Ireland Sales Manager, for more information:

T: +44 (0) 1325 741 793

M: +44 (0) 779 099 0682

Stuart.Colclough@flex-tools.com or visit www.flex-tools.com for more information.

VLP 18 Grabo cordless battery vacuum lifter

THE FIRST DRIVE THROUGH CONCRETE LAUNCHES IN IRELAND AT BOYLES OF TRALEE

Landscapers, Builders and DIY enthusiasts across North Kerry face the same common challenges when it comes to mixing small loads of concrete, mortar and screed - The time-consuming hassle of mixing it on site, minimum 1m³ orders, small load charges, long waiting times for collections and deliveries. The solution to all of these issues is the fibo Collect Drive Thru Concrete, Mortar and Screed system.

fibo Collect is an automated batching plant, with self-cleaning technology that allows customers to order small to large quantities of concrete, mortar or screed at the touch of a button. With orders from 0.25m³ Boyles of Tralee are revolutionising convenienceTheir new on-site service will allow customers to instantly mix, pour & dispense small volumes of concrete so that they can start their projects in a matter of minutes not hours.

How it works

Boyles of Tralee customers will be able to access the collection service following a simple three-step method in the branch:

1. Place an order at the counter and collect the barcode

2. Position the vehicle or tub under the conveyor belt

3. Scan the barcode at the fibo Collect touch screen terminal to start mixing

For most small loads of concrete, mortar or screed, the entire mixing and pouring process can be completed in under five minutes. Customers will be able to collect their concrete, mortar or screed on the back of a trailer, a flatbed truck or pour directly into a mortar tub which can be loaded onto their vehicle at the branch.

Benefits to the local community in Tralee

This new acquisition is set to bring about many benefits to members of the local community in Tralee. Here are just some of them:

• Cost-effective solution – Customers will only need to pay for what they use

• Time-saving solution – There will be no need to wait around at Boyles

• Hassle-free - just turn up and collect no need to book

• Convenience - collect when picking up other products.

• Order from as little as 0.25m³ or as much as you like.

• Dynamic mix - options include various concrete, mortar or screed recipes

• Adaptable - Collect on the back of a van or using a mortar tub.

• Automated mixing technology - cutting-edge control panel ensures all recipes are high quality and consistent

• Additive control - control the workability and setting time of material

About fibo Collect

The machines are manufactured by fibo Intercon A/S, a Danish company that is internationally recognised as a leading global partner in innovative concrete technology. ‘fibo Collect’ has helped the company secure several digital innovation awards. The concept was launched in the UK in early 2023 and there are now seven units in operation across the UK, with more on the way.

L – R: Adrian Boyle, Director of Boyle`s of Tralee, Seán Walsh fibo Ireland Partner, David O`Brien, Boyle`s of Tralee, Eugene Farrell, Concrete & Quarry Ltd, and Gavin Boyle, Boyle`s of Tralee.

The technology is ideally suited for location in local builder’s providers where it provides an additional service to customers and allows the builder’s providers to become a One Stop Shop for their customers. The technology is anticipated to drive additional footfall and associated revenue for builder’s providers who adopt this technology.

Boyles of Tralee will be the first in Ireland to launch the technology to customers driven by Adrian and his team. Adrian Boyle, Director of Boyles of Tralee, said “ We are a company with a strong construction heritage and we could see the opportunity that the fibo Collect machine affords us to add value for our customers. The concept gives us the opportunity to stand out in a very competitive market. Our founder George Boyle was a very forward-thinking individual and we feel that our new venture fits with the innovative ethos that he began and that is still very much part of the company culture today.”

“We have seen a very strong growth in the sale of aggregates over the past few years and we could see that the provision of a quick and convenient way to collect high quality concrete, mortar and screed was a natural progression for us to add more value for our customers”.

The store is conveniently located in Clash Industrial Estate on the outskirts of Tralee town, easily accessible from the recently opened Tralee bypass road. Eircode - V92 ND61

Fibo Ireland will continue to promote this new product during the year by holding demonstration days for all of their customers to attend. This ensures that all of their customers are kept up to date on all current and future trends in the building and DIY industry. Further information is available from Seán Walsh, fibo Ireland partner, 087 6404298 / sw@fibointercon.com

A RUNDOWN ON EXACTLY WHAT’S INCLUDED IN A GRANT INTEGRATED HEATING PACKAGE

Leading heating technology manufacturer Grant is renowned for its innovative approach towards the research and development of its award-winning heating technologies. With a focus on efficiency and reliability, Grant continues to pave the way by providing high quality integrated heating solutions for new build homes.

To get a better understanding of Grant’s Integrated Heating Packages offering, The Hardware Journal caught up with Barry Gorman, National Renewables Sales Manager, who told us all we need to know about this increasingly popular and valued offering.

Barry Gorman, National Renewables Sales Manager at Grant.

Q. What is a Grant Integrated Heating Package?

“A Grant Integrated Heating Package is a fully integrated heating solution that includes a main heat source, hot water storage and heat emitters, smart heating controls can also be added. Grant’s technical specialists will design, size and specify all technologies needed for each individual property to ensure optimum efficiency.

Q. Are they suitable for all new build properties? Yes, as we design each package specifically for individual builds, there is an integrated solution to suit all property types.

Q. How does a customer or trade customer avail of a heating package for property they are working on? It’s quite simple to avail of a bespoke Grant integrated heating solution for a property being worked on. All you need to do is send them planning drawings, preferred choice of heat emitters, radiators, underfloor heating or both, with contact information to heatpump@grant.ie

Q. What is included in a Grant Integrated Heating Package?

The Grant Aerona³ air to water air source heat pump is the recommended main heat source when designing and installing

a heating system for a new build property. Available in outputs of 6kW, 10kW, 13kW and 17kW the Grant Aerona³ R32 air to water air source heat pump range is a popular choice due to its cleaner, environmentally friendly performance and its ability to work in tandem with our other Grant heating technologies.

Pre-plumbed and integrated hot water cylinders like the Grant Integrated Unit are specified for hot water storage and a range of heat emitters including the Grant Uflex underfloor heating system and the Grant Afinia aluminium radiators can be selected for each property.

Q. What are the benefits of this heating solution?

At Grant, we pride ourselves on working side by side with those designing and building new properties to ensure the most efficient Grant heating technologies are specified for the individual requirements. This results in a fully integrated heating system that delivers cost-effective, low-carbon and comfortable results for the occupants.

Our core focus is to provide innovative, reliable and cost-effective heating solutions to help combat the problem of rising energy costs and carbon emissions, in the hope of securing a greener future for generations to come.”

Think Heating. Think Grant.

Visit www.grant.ie for more information on Grant’s range of innovative heating packages. Follow Grant on Facebook, X (formerly Twitter) and Instagram @GrantIRL or on LinkedIn @GrantEngineeringULC

The Grant Aerona³ air to water air source heat pump

Our innovative heating technologies have been bringing comfort to homes throughout Ireland for over 45 years. Trust Grant to heat your home now and into the future.

LOOMING RETIREMENT ISSUE FOR FAMILY FIRMS

The Hardware Journal asked Liam Lynch, Tax Partner, KPMG to comment on the looming retirement issue for family firms. His comments were as follows:

In October 2023 the Minister for Finance announced major changes affecting the transfer of family businesses to the next generation. As these changes were deferred until 1st January 2025, they are now approaching somewhat like a steamroller for those affected.

To set the context, there is currently full relief from capital gains tax on the transfer of a family business from a parent aged between 55 and 66 to a child (with some extensions), provided certain conditions are met. The main conditions refer to the assets qualifying, and that they are not disposed of by the child within six years.

The purpose of the relief is to provide for the long-term growth and stability of family firms in Ireland. It allows for the orderly intergenerational transfer of such firms so that they and the jobs they provide are sustainable over the longer term. In some cases, it can provide the space to grow large Irish based global businesses, rooted in their local Irish communities. But this will all change on 1st January next.

The relief will then apply from age 55 to 70 but be capped at a value of €10m. This is to say that it is capped at the technical definition for a small enterprise. If this describes your family firm you can stop reading now and be content that now you can plan your retirement up to age 70.

However, if you are the owner of a larger family firm, you will from next year have to pay capital gains tax on any lifetime transfer of that firm to your children. For example, if you have worked hard, reinvested all your profits and are lucky enough to have built a business worth over €10m from scratch, it will cost you an additional 20% of that value to transfer to your children now. Indeed, after you have extracted the amount to pay that tax from your family company you will have paid that amount again in income tax and gutted your business in the process.

So, most people will not do this. Suddenly the sensible thing to do is to hold onto ownership of your business until you die and pass it in your will. You then delay harnessing the energy and innovation of the next generation, and risk seeing the business you built diminish as you get older. And any thought of actually retiring becomes nothing more than a fantasy.

Liam Lynch, Tax Partner, KPMG

The really strange thing about this abolition of retirement relief for larger family enterprises is not just the evident economic damage that is invites, but it actually has a tax cost for the exchequer. It will stop lifetime transfer of these businesses. Because of this there will be no stamp duty collected on such transfers, and any capital acquisitions tax will be delayed by probably about 25 years. It really is hard to see the logic in the move.

If your business is likely to be affected by this change, it might be time to talk with your financial advisor or local TDs before Budget 2025 is locked into place over the summer.

For further information you can contact Liam Lynch, Tax Partner, KPMG, liam.lynch@kpmg.ie

TOP DIGITAL TOOLS TO HELP YOU WORK SMARTER AND FASTER – NOT HARDER

In today’s innovative digital world, .IE say that your business can benefit enormously from the vast array of online tools at your disposal, boosting your efficiency and productivity.

While larger companies may need advanced and costly tech solutions to serve functions such as marketing, sales, customer service and internal operations, SMEs like yours can take advantage of many similar solutions at low cost to fit within your budget, whether you’re operating in a B2B or B2C environment.

The good news is that many of these tools are incredibly easy to use, and don’t take much time to get to grips with – many are simply apps on your phone.

Nor are they costly, as many of them are free or cost only a budget-friendly amount each month or year (many have the option to pay a little more to upgrade to more advanced features). Yet they all have the power to streamline your business.

You may be worried about finding the time to learn how to use them and integrate them into your business. But the truth is, these tools have the potential to save you a huge amount of time.

To help you get started, .IE have selected some of the best options to give you the top 28 tools to help you work smarter and grow faster. They think you’ll find it a great selection of practical, popular and proven tools to help you drive your business forward. Please scan the QR code to view the tools or visit www.weare.ie for further information.

Please scan the QR code to view the tools

LOCAL AUTHORITIES TO GET FURTHER POWERS TO CRACK DOWN ON THE SALE OF LOW-QUALITY SMOKY FUELS.

In 2022, new laws banned the sale of the most solid fuel polluting products across the entire country. Two years on, it seems the ban is being undermined by the sale of low-quality imports - mostly from Northern Ireland.

Speaking to Newstalk Breakfast recently, climate policy researcher Sadhbh O’Neill said it is a matter of public health.

“The EPA report that up to 1,300 die every year from air pollution related illnesses,” she said.

“So, the extra particulates in smoky fuel are a particular cause of concern; they’re very dangerous - it’s possibly worse than passive smoking.”

“Back in 2019, the Government announced its intention to introduce a nationwide ban on smoky coal but due to lobbying about peat and wood, it wasn’t possible to do that.“

“Instead, they went a different route; they introduced a nationwide standard for the sale of smoky fuel - it had to reach a certain standard in terms of the particulate sulphur emissions.”

The same standards for the manufacture and sale of fuel do not apply in Northern Ireland and, as a result, it has become cheaper to import such products from the North.

“This is a cause of major concern for the industry,” Sadhbh said.

“It’s actually the industry suppliers that alerted the Government to this fact that up to a third of fuels on sale are not compliant with the quality standard.”

Cabinet recently gave Environment Minister Eamon Ryan permission to draft the Air Pollution Act (Amendment) Bill, which the Government hopes will empower local authorities to tackle the sale of low-quality fuel.

In conclusion Sadhbh said “It’s obviously the case that the fuels are imported during the summertime and then sold during the winter, so, it’s important to get a handle on it now and prevent the sale of these fuels coming on the market during the winter period.”

According to the Sustainable Energy Authority of Ireland (SEAI), the carbon emissions from Irish homes were twice the EU average in 2017.

https://www.newstalk.com/news/worse-than-passivesmoking-local-authorities-to-crack-down-on-smokyfuels-1718852

News & Products

ENHANCING SAFETY IN THE HARDWARE INDUSTRY

Maintaining a safe and productive work environment is crucial for businesses. Randox Testing Services (RTS) offers comprehensive drug and alcohol testing solutions, tailored to meet the unique needs of most industries. Founded in 1982, Randox is at the forefront of the diagnostics industry and a specialist in drug and alcohol testing.

In dynamic sectors like construction and manufacturing, maintaining a safe working environment is paramount. Drug and alcohol testing plays a vital role in health and safety measures, preventing accidents and ensuring compliance with regulations. RTS provides robust solutions to address these concerns, enhancing employee well-being and productivity.

Legislation

The Safety, Health, and Welfare at Work Act 2005 is a key piece of legislation in Ireland that emphasises the importance of a safe working environment. The act places a duty on employers to ensure, as far as reasonably practicable, the health, safety, and welfare of employees. Drug and alcohol testing is a crucial part of maintaining this safe environment, helping to prevent workplace accidents, and ensuring employees are fit for duty.

Comprehensive Testing Solutions

RTS provides various testing options, including breath, urine, saliva, and hair follicle analysis, catering to different business needs such as pre-employment testing, random-testing, withcause testing, and post-incident testing. These tests detect a wide range of substances, including alcohol, amphetamines, cocaine, cannabis, opiates, and more.

Industry-Specific Needs

RTS offers tailored solutions, including on-site testing and industry-specific training and educational courses, to address many different challenges. The on-site testing service is particularly valuable for minimising disruption to business operations, as testing can be conducted quickly and efficiently at the workplace.

Collection Officer Network

RTS has a comprehensive nationwide collection officer network, offering fully trained and certified officers to conduct drug and alcohol tests on-site or at convenient locations across Ireland.

Innovative Technologies

Using cutting-edge technologies, the company delivers fast and accurate testing results, enabling businesses to make informed decisions quickly. It utilises innovative diagnostic platforms and high-throughput screening, ensuring both reliability and efficiency in testing.

Customisable Services

The company offers customisable testing programs allowing businesses to address specific concerns and regulatory requirements. The random testing program, for example, helps to deter employees from engaging in substance misuse while on the job, while post-incident testing provides crucial insights following workplace accidents. The pre-employment screening is an effective way to ensure that new hires align with the company’s safety and health standards.

ISO 17025 Accreditation

RTS operates to the highest standards, holding ISO 17025 accreditation demonstrating their technical competence and ability to produce precise and accurate test results, ensuring businesses receive reliable services that meet rigorous international standards.

Why Partner with RTS?

By partnering with RTS, businesses in the building materials & hardware sector can enhance safety, compliance, and workplace culture. They provide cost-effective services and expert guidance, ensuring businesses can operate smoothly and safely.

Randox Testing Services offers tailored solutions for this sector, enhancing safety, compliance, and productivity. By leveraging their expertise, businesses can ensure a safe and productive working environment, crucial for success in this vibrant industry.

Learn more at: www.randoxtestingservices.com

Contact them at: testingservices@randox.com, or one of their dedicated Ireland sales representatives: Redmond O’Sullivan: redmond.o’sullivan@randox.com & Paul Simpson: paul.simpson@randox.com

OFFERING PESTICIDES FOR SALE – ALL YOU NEED TO KNOW.

If your business offers Plant Protection Products (PPPs) for sale, it is a legal requirement to register your premises with the Department of Agriculture, Food and Marine (DAFM) and have a registered Pesticide Distributor (PD) available at all times at the point of sale.

The PD must ensure that adequate information is provided to customers as regards pesticide label/use in order to mitigate against any potential operator, bystander or environmental risks.

1.1 Professional Use or Amateur Use PPPs

PPPs are categorised as either Professional Use or nonProfessional/Amateur Use products. This categorisation is displayed on the approved product label. Professional use PPPs are products that can only be used by Professional Users (PUs) who are trained and registered with DAFM.

Non-Professional/Amateur use PPPs may be used in a home garden situation. There are no current requirements for amateur users to be trained or registered with DAFM. The status of all registered products may be checked at:

www.pcs.agriculture.gov.ie/registers/ plantprotectionproductsregisters/ plantprotectionproductsdatabase/

1.2 Training & Registration

Figure 1. Distributor & Retail premises which offer the PPPs for sale play an important role in providing information to customers as regards pesticide use, safety and protection of the environment.

PD Training for Amateur and Professional PPPs

In order to register with DAFM as a PD of professional PPP’s, you must first be appropriately trained and have successfully completed the FETAC Level 5 Handling and Distribution of Pesticides (Code 5N2466) or equivalent.

Once the training is completed registration with DAFM is required, registration is available from the DAFM website.

www.pcs.agriculture.gov.ie /sud/pesticidedistributors/

To maintain registration, trained PDs of professional use PPP’s will be required to maintain Continuous Professional Education (CPE).

PD training for Amateur PPPs only

If your store is only involved in the sale of amateur products, you can become trained as a PD and register with DAFM by completing an online course, which is available from IASIS using the following link:

1.3

Record Keeping

www.iasis.ie/NPPD/NPPDinfo.aspx

As a registered store the following records must be kept:

Purchases of PPP’s (professional or amateur), i.e., GOODS IN

Record Required;

• Name and address of the supplier;

• Name of the product;

• PCS No. of the product;

• Pack size;

• Quantity purchased / returned;

• Date purchased / returned;

• Batch numbers.

Sales of professional use PPP’s i.e., GOODS OUT

Records Required;

• Name and address of each individual purchasing PPPs or the waste disposal company;

• Professional User No. (PU No.) or equivalent of the purchaser of professional product (if this cannot be provided, the sale should be declined);

• Name of the product(s);

• Pack size(s);

• Volume(s) supplied;

• Date purchased or disposed of.

The European Sustainable Use of Pesticides Directive (SUD) (Directive 2009/128/EC), establishes a framework to achieve the sustainable use of pesticides by reducing the risks and impacts of pesticide use on human health and the environment. It introduces requirements relating to advice, sale, supply and the use of PPPs. This Directive was enacted into Irish Law by Statutory Instrument No. 155 of 2012. Distributors are defined as anyone who makes a PPP available on the market.

Further information is available from the Pesticide Controls Division, DAFM Laboratories Backweston Campus, Celbridge | Co. Kildare, Email: pesticideregisters@agriculture.gov.ie Web: www.pcs.agriculture.gov.ie

MAGICO RETAILER SUMMIT

In Part 2 of our two-part feature of the Magico AB Commerce Retailer Summit, which took place in Athlone in March, we look at some of the key upcoming features expected to improve efficiencies for business owners, particularly AI and automation.

Leveraging your data for better customer experience

Jack Johnson from Klaviyo reminded attendees that Email Marketing plays a crucial role in the success of every e-Commerce business. “It is the foundation of your loyalty strategy with strong links to customer retention, conversion, and overall business growth” he noted, while providing insights into their intelligent marketing automation platform, highlighting some great examples of marketing automation at work.

Jack demonstrated how using customer data captured, such as demographics and interactions, including reviews, purchases and other activities, can enable segmentation and hyper-personalisation, which can in turn help a retailer apply personalised communications that are specific to that customers’ buying journey.

Jack highlighted the importance of a personalised buying experience, noting that 78% of customers say they are more likely to spend when they are treated like an individual.

Effective Order Fulfilment

Ciaran Crean from Wave OMS introduced their Wave Retail order fulfilment service, designed for retailers who don’t need a full warehouse system like the Wave OMS full service. Ciaran provided a helpful presentation on how their order fulfilment software captures company data and produces a company-specific solution to help retailers bypass user-error and maximise efficiency.

Unleash the Power of AI

Alan Gormley from ShopBox AI delivered an enlightening presentation on the power of AI, and how it can create a truly personalised shopping experience.

He explained how their software can create “a unique store for every customer.” and reminded retailers that they need to ensure their store adapts to and evolves with their customers. Kicking in from the first click, their software captures real-time customer data to create DNA profiles that are added to the customer journey in the form of recommendations based on the customer’s search. This proves helpful for upselling and crossselling: “If someone is buying a ladder, they don’t want to buy a ladder, they need to climb to a height to do something!.” New AI software is advancing to a level where it’s anticipating the needs of customers and is continuously learning and capturing information to continue to evolve.

Paul Montwill from AB Commerce expanded further on the subject of AI, quoting the stark statistic that AI is now the equivalent of 30 times Albert Einstein’s IQ, and now even Google is facing pressure

from Chat GPT as a search engine with its latest update allowing the AI tool to search the internet in real time.

(Source: www.theverge.com/2023/9/27/23892781/openaichatgpt-live-web-results-browse-with-bing)

Upcoming Trends from Panel Discussion

The day wrapped up with an enlightening panel discussion (chaired by Breige Grogan) with presenters Paul Walsh (Adhere Digital), Alan Gormley (ShopBox AI), Jack Johnson (Klaviyo), Orla Cooney (Magico), and Jamie Heaslip (Stripe).

In terms of upcoming trends Alan and Orla both noted hyperpersonalisation as key upcoming demands, with Orla also noting the influx of more eco-conscious consumers.

Alan Gormley reminded attendees of the importance of data, to be respectful of it, and how quickly it can go stale. “Behavioural data is much better to use that data provided directly by consumers, as the latter can sometimes be inaccurate anyway!”

Paul from Adhere Digital hailed the influx of PMAX (Performance Campaigns), which focus on consent and tracking. The new GA4 service from Google Analytics provides even more accurate information than ever before for users.

When asked about how to help retailers get started in AI and personalisation, Alan recommended starting small, making more use of AI gradually: “The more you work with AI the less AI you are working with” – meaning, the more interactions you have with AI, the more effectively it works for you with even richer information!

As for what’s next in tech for bricks and mortar stores, Paul noted that organic reach is going to become more of a challenge, with paid media becoming more cost-effective and accessible, and more competitive.

TOP TIPS FOR NAVIGATING THE ECOMMERCE LANDSCAPE 2024

An eCommerce website has quickly gone from being a ‘nice to have’ to a crucial tool for staying competitive in today’s market. Regardless of the industry you’re operating in, your customers will expect you to have a website – but what if you’ve never launched your business online before?

Kerridge Commercial Systems reveal their top tips for making those all-important first steps into the online domain.

1. Choose a fully integrated eCommerce solution

One of the best decisions you can make as a business owner is to choose a website that will directly integrate with your ERP solution. Details such as stock and pricing will automatically be reflected from the core ERP to the online portal in real time, which removes the need to manually carry out the same task in two different places, and also provides the customer with precise up-to date information.

If you’re working in the hardware & building supplies industry the website should be able to work within your business and provide the synergy needed to realise its full potential. Your company doesn’t want to have to change its processes to work around a non-integrated eCommerce solution!

2. Select a solution that’s designed for your industry

Your eCommerce platform should be easy to use for both you and your customers. Choosing a partner who understands selling online, and also the industry within which you operate, will ensure your site is as relevant to the customer as possible. Simplicity in terms of administration, reporting and maintaining the site should be considered an essential component, and it’s made far easier with a synergetic partner.

The content management system will reflect this need, as an offthe-shelf website will offer numerous options that are completely irrelevant to the customer. An industry-tailored content management system will make it simpler to operate on a day-to-day basis.

3. See your website as an extension of your existing business

Establishing an eCommerce website is “essentially like opening a new branch” – and needs to be treated as such. It’s not enough just to build a new website. You could have an industry-leading website, but if nobody knows it’s there, then it is unlikely to generate the desired return on investment.

Marketing is therefore essential to your website’s success and should form an integral part of any eCommerce strategy. Any interaction with a customer or prospect should be viewed as a chance to promote your site, whether that be through flyers, van signage, Google Ads, magazine adverts or other methods. Don’t just focus on digital marketing simply because your shop is online!

4. Think about your customer service

Although an eCommerce site may remove the human element, it still needs to be thought of as another salesperson in its own right. Customers are probably better informed than ever before, and a site that passes on knowledge will be seen as a valuable resource in attracting repeat business.

You are effectively allowing customers to see your shop front and place orders outside of standard trading hours. In doing so, you are providing a more complete shopping experience. A common side effect is that footfall in store also increases; this could be due to the option of click and collect, or simply letting the customer know you have the product available, even though they may still want to visit in person.

5. Don’t be afraid to try something new

Your eCommerce option provides another route to market. The use of online shopping has accelerated exponentially over recent years and shows no sign of slowing. A good site should therefore support and accelerate your business growth in the digital age. Mobile and tablet usage underlines the shift in technology application in real-world business operations. The days of having to make a call to source a part while on a job are going. Whether it’s the plumber working on a customer`s piping or a carpenter requiring some timber, checking stock availability, pricing and placing an immediate order is now an essential component of doing business.

For more information please visit: www.kerridgecs.com/en-ie/ or call +353(0)1 545 7100 or Email: hello@kerridgecs.com

HAI Corporate Partners

CORPORATE PARTNER

CASH MANAGEMENT

Brink’s Cash Services

Customer Services 0818 111 330 nationalservicecentre@brinks.com www.brinks.com

W&G Baird

Sam Sharpe +44 (0) 75 8311 9846 sam.sharpe@wgbaird.com www.wgbaird.com

CREDIT & FINANCIAL MANAGEMENT

Credit Risk Brokers

James Riordan 01 491 6007 james.riordan@creditriskbrokers.com www.creditriskbrokers.com

JPA Brenson Lawlor

Ian Lawlor 01 668 9760 ian@brensonlawlor.ie www.brensonlawlor.ie

LCMS Ltd

Billy Nolan 087 2604625 billy.nolan@lcms.com www.lcms.ie

ECOMMERCE AND IT SUPPORT

Agility Software Ltd

David Malcolm 01 253 0282 david@agility-software.com www.agility-software.com

Core Tech

Geraldine Quinlan Burke 025 41400 geraldine.quinlan@coretechnology.ie www.coretechnology.ie

Intact Software

Mark Gurney 042 933 1742 mark.gurney@intactsoftware.com www.intactsoftware.com

.IE

Andrew Connolly 01 236 5400 afinneran@weare.ie www.weare.ie

Kerridge Commercial Systems

Elaine Snuggs 01 5457100 elaine.snuggs@kerridgecs.com www.kerridgecs.com

Magico

Orla Cooney 065 6864580 ocooney@magico.com www.magico.com

Monsoon Consulting

Bharat Sharma 01 4750066 bharat.sharma@monsoonconsulting.com www.monsoonconsulting.com

HAI Corporate Partners

ENERGY MANAGEMENT

DCS Group

Caroline Sugrue 066 7181836 carolinesugrue@dcsgroup.eu www.dcsgroup.eu

Solgrid Ltd

Damien Howe 085 1649497 damien.howe@solgrid.ie www.solgrid.ie

FIELD SALES & MARKETING

CPM Ireland

Anne Kelly 01 7080300 akelly@cpmire.com www.cpmire.com

WASP Technologies

Richard Baird 086 2857843 richard.baird@wasptech.com www.wasptech.com

Finders International

Maeve Mullin 01 567 6940

maeve.mullin@findersinternational.ie www.findersinternational.ie

Peninsula Business Services (Ireland) Limited

Michael Gombart 1800 719 215 michael.gombart@peninsula-ie.com www.peninsulagrouplimited.com/ie

TSA Consultants

Nugo

Liam Hennessy 087 1235581 liamh@nugo.ie

Woodland Group

Lee McMullen 01 8111500 lee.mcmullen@woodlandgroup.com www.woodlandgroup.com

MATERIALS HANDLING PAYMENT SERVICES

Combilift

Anthony Rooney 047 80500 anthony.rooney@combilift.com www.combilift.com

Henley Forklift Group Ltd

Mark Kenny 01 6209200 sales@henley.ie www.henley.ie

AIB Merchant Services

Tommy Smyth 021 4634154 tommy@tsaconsultants.ie www.tsaconsultants.ie

O’Leary Insurance Group

David Lombard 021 4730005 dlombard@oli.ie www.olearyinsurances.ie

Owen Ball 087 7715973 owen.ball@aibms.com www.aibms.com

BOI Payment Acceptance

Rory Brennan 1800 806 298 rory.brennan@boipa.com www.boipa.com

Elavon Merchant Services

Peter Cooke 081 820 2120 peter.cooke@elavon.com www.elavon.com

HAI Corporate Partners

RECRUITMENT

Tactical Talent

Vinny Kelly 01 9079192 info@tacticaltalent.ie www.tacticaltalent.ie

RECYCLING SOLUTIONS

European Recycling Platform

Martin Tobin 01 6624040 ireland@erp-recycling.org www.erp-recycling.ie

SECURITY SYSTEMS

Securitas Technology Ireland

Denise McCarthy 086 1916327

denise.mccarthy@securitas.com www.securitastechnology.com/ire

SHOPFITTERS/RACKING SYSTEMS

Johnston Shopfitters

#WeGetRetail

Shane Brennan 01 4190419 sales@johnston-shopfitters.com www.johnston-shopfitters.com

OHRA Racking Solutions

Seamus Coyle + 44 28 8224 7858 coyle@ohra.de www.ohra.ie

Shop Equipment Ltd.

Padraig Downey 087 8135242

Padraig_downey@sel.ie www.shopequipment.ie

Storefit Shopfitters Limited

Eamonn Brien 021 4344544 eamonn.brien@storefit.com www.storefit.com

Store 2000

Paul Bennett 087 2332402 Paul@store2000.ie www.store2000.ie

IP Telecom Sales Team 01 6877777 sales@iptelecom.ie www.iptelecom.ie

Why become a HAI Corporate Partner?

By becoming a Corporate Partner, you can link your organisation to the pursuit of excellence and quality in the Hardware, Building Materials & DIY sector.

Hardware Association Ireland will help you to promote your company to all key decision makers in the sector with;

• A listing on the HAI website, www.hardwareassociation.ie

• The use of the widely recognised HAI Corporate Partner logo and a Corporate Partnership Certificate

• A free listing with logo and contact details on the Corporate Partners Pages in each issue of The Hardware Journal

• A preferential member rate for advertising in The Hardware Journal, plus three free classified advertisements

• Preferential rates and early access to event sponsorship and networking opportunities

• A preferential rate for exhibitor space at The Hardware Show

• Positioning your company as a solution-provider for the hardware, building materials and DIY sectors

• Access to all the latest industry news via regular emails and updates.

MAINTAINING YOUR ELECTRONIC SECURITY SYSTEMS CAN SAVE YOU TIME & MONEY

Most people don’t worry about their security system failing until it’s too late. A malfunctioning electronic security system can be more than just an inconvenience for your business. It leaves you exposed to security risks and can be costly to fix. This article explains why regular maintenance of your electronic security system can save you thousands of euros and prevent headaches down the road.

Don’t Get Caught Unprepared

Many businesses only think about their CCTV system when it breaks down. This can leave them feeling confused and frustrated, unsure who to call for repairs. Here’s why having a regular maintenance contract can save you time, money, and stress:

No Scrambling for Help: With a maintenance contract, you already have a trusted company in place to handle repairs. No more wasting time searching for reliable technicians.

Priority Service: Contract customers typically receive faster response times compared to those without one. You won’t be left waiting while they service other clients.

Transparent Costs: Maintenance contracts often offer fixed pricing for repairs, avoiding surprise bills for call-out charges and diagnostics.

Cost Savings

The initial cost of a preventative maintenance visit for a CCTV system should be considered a long-term investment. Regular maintenance offers significant financial benefits by enabling the early detection and rectification of minor issues before they escalate into major problems requiring costly emergency repairs. This proactive approach extends the lifespan of the CCTV system, reducing the need for premature replacements. Additionally, maintenance contracts often provide fixed-cost servicing, eliminating the financial uncertainties associated with call-out charges and unforeseen repair needs.

Prevent the Nuisance and Risk of False Alarms

False alarms are more than just a source of annoyance and wasted money. When a security system malfunction triggers a false fire alarm dispatching emergency service, it can have life-threatening consequences. These unnecessary deployments waste valuable emergency resources and delay response times to genuine threats.

Reduce Downtime

Electronic security system downtime can have a significant impact on business operations, translating into lost productivity and revenue. A malfunctioning door access system, for instance, could lock out employees or restrict access to critical areas, hindering workflow. Proactive maintenance plays a crucial role in preventing these disruptive system failures. By addressing potential issues through regular servicing, businesses can ensure optimal system uptime, minimising disruptions and safeguarding operational efficiency.

In the unfortunate event of a property damage incident, businesses may seek compensation through insurance claims. Insurance providers typically conduct thorough investigations, which often include reviewing CCTV footage and security logs. If the investigation reveals a security breach that can be attributed to a lack of documented maintenance on the security system, the insurance company may have grounds to deny the claim.

Peace of Mind

While business decisions are often driven by quantifiable factors like cost and profitability, it’s important to acknowledge the human element. A well-maintained electronic security system offers more than just financial benefits; it fosters a sense of security and peace of mind for both business owners and employees. Knowing the system is functioning optimally allows everyone to focus on core activities without the constant undercurrent of worry about potential security breaches.

Securitas Technology is exclusively offering HAI Members a 50% discount off the preventative maintenance costs of your electronic security system for all new contracts.

This typically includes two complete maintenance visits per year on Intruder Alarm, Access Control and CCTV systems. Works will be carried out in accordance with the method statements within the contract. A four – six hour response time for corrective action service calls. A fully nationwide service with auto email of work dockets upon completion of service calls and maintenance visits. Access to their 24/7 Call Out Service eg.technical telephone / remote support.

For further information and to discuss the HAI Member only offer please contact: Denise McCarthy, Business Development Manager, Securitas Technology Ireland.

M +353 86 1916327

T +353 1 456 4544

www.securitastechnology.com/ie

Right Side of Insurance Claims

Sustainability Feature

SUSTAINABILITY: HELP CO-CREATE A PROGRAMME TO SUPPORT YOU

Sustainability - balancing business’ environmental, social, and economic interests - has over recent years been moving from ‘nice to have’ to ‘essential for any organisation that wants to survive and thrive long-term’. Customers, employees, and other stakeholders are increasingly interested in companies’ performance on environmental, social, and governance (ESG) issues. And we know this is the case in the Irish hardware and building materials industry.

One major sustainability issue is mitigating climate change by reducing carbon emissions – and the construction and built environment sector will be especially key to this, as it generates 37%¹ of all carbon emissions globally. 28% is “operational carbon” from the building being used - lighting, ventilation, temperature regulation, and electricity. The other 9% is “embodied carbon” from extracting raw materials, processing them into concrete, steel, glass, brick, aluminium, etc, transporting and using them to construct – or retrofit – a building.

The pressure on business to act on sustainability, including carbon, comes from many directions – an important one of which is EU regulation. For example:

• The Corporate Sustainability Reporting Directive (CSRD) requires companies that meet criteria² to publish an annual ‘Sustainability Statement’, phasing-in over 2025 through 2029. Even if your business does not meet the criteria, larger customers that do will ask you for data – including your business’ carbon footprint – to support their reporting.

• EU policy is driving banks and investors to move their money into more sustainable businesses. Bank of Ireland and AIB have set reduction targets for the carbon footprint of the businesses they lend to, e.g., AIB is aiming for a Net Zero lending portfolio by 2040, excluding agriculture. Net Zero means effectively no carbon emissions.

Sustainability is also a big opportunity for businesses to attract and retain both staff and customers, who increasingly want to work for – and shop with – companies they feel good about.

Recently, an Irish hardware retailer/wholesaler asked us to support them on sustainability because, as they said, “Our big customers have started asking us about it.”says Sharon Keilthy, Associate Director at Sustainability Works.

At SustainabilityWorks, we support companies with sustainability every day – whether to start to demystify sustainability and all the jargon that goes with it, to develop their first sustainability strategy, to take their existing one to the next level, or to get ready for CSRD.

While larger companies typically want bespoke support, for mediumand smaller-sized businesses, it often works better to run a shared programme that supports many to do the same work at the same time in parallel. We would like to know if members of Hardware Association Ireland would be interested in a program like this.

For example, we run a four-day ESG/Sustainability training programme certified by the Technological University of Dublin.

“We keep it very practical - at the end of the programme, each participant has drafted a five-page sustainability strategy for their company. And importantly, participants’ confidence in talking about and acting on sustainability in their business typically doubles from ‘before’ to ‘after’ the course (we know because we measure it!).”

The question for you is, should we run a programme like this for members of Hardware Association Ireland? If yes, which of the following two options would you prefer?

Option 1: A one-day programme delivered in 1.5-hour modules and over four to eight weeks. This would leave you more confident discussing sustainability / ESG, having sketched a draft, one-page, high-level sustainability strategy for your business and planned specific next steps, including identifying resources to help.

Option 2: A four-day programme delivered as half- or full-days over four to eight weeks. This programme would bring you into greater detail and help you write a five-page sustainability strategy.

Common features across both programmes include:

• “We tailor the content to the topics most important for participating businesses – we ask you in advance what these are.”

• “We typically run programmes virtually to make it easy to join.”

• “Participants get “real work” done during the sessions.”

• “We always use plain English; and

• “We empower everyone to move at their own pace.”

If such a programme sounds good to you, or you have other suggestions for how we could be helpful, please let jim@hardwareassociation.ie know, and/or contact me directly Sharon@SustainabilityWorks.ie

Sharon Keilthy is an Associate Director with SustainabilityWorks. SustainabilityWorks is an Irish, independent, multi-disciplinary sustainability consultancy firm committed to, and with considerable experience in, driving sustainability in the built environment.

¹ SOURCE: 2022 Global Status Report for Buildings and Construction | UNEP - UN Environment Programme ² EU companies with over 250 staff and/or €50 million net turnover and/or €25 million balance sheet

Sharon Keilthy is an Associate Director with www.sustainabilityworks.ie

Sustainability Feature

ADVANCING SUSTAINABILITY IN IRELAND’S CONSTRUCTION SECTOR WITH THE SUPPLY CHAIN SUSTAINABILITY SCHOOL

The construction industry in Ireland stands at a crucial turning point, with the urgency to address sustainability challenges being more critical than ever. Large companies and their major clients within the built environment sector have proactively set sustainability objectives, Key Performance Indicators (KPIs), and monitoring progress. However, over 80% of the industry’s value is delivered by Small and Medium-sized Enterprises (SMEs), which often lack the resources to maintain staff awareness, understanding, and competencies on crucial sustainability issues such as the net-zero agenda, community and social impact, biodiversity, workforce wellbeing, and modern slavery. To bridge this gap, the Supply Chain Sustainability School has been established in Ireland, offering a collection of learning resources, training content, and a collaboration platform.

About the Supply Chain Sustainability School

Launched in January 2024, the Supply Chain Sustainability School in Ireland builds on the success of its United Kingdom (UK) counterpart, which has been a multi-award-winning initiative for over 12 years. The School aims to foster a common approach to sustainability within supply chains, providing free learning resources, Continuing Professional Development (CPD) accredited training, and a platform for best practice sharing. It targets the entire built environment supply chain, ensuring accessibility for companies of all sizes.

Vision and Values

The School’s vision is to be a world-class collaboration that drives the construction industry towards more sustainable practices. Its core values emphasise leadership, integrity, inclusivity, and continuous improvement. These values are embedded in every aspect of the School’s activities, from the development of training content to the facilitation of collaborative initiatives.

Membership and Partnership Opportunities

Membership to the School is free and open to all companies in the built environment sector. By joining, members gain access to a wealth of resources designed to enhance their sustainability competencies and performance. The School is supported by its Partners, a group of 18 leading organisations that provide the necessary funding and strategic direction.

Partnership with the School entails a commitment to its vision and values, participation in leadership groups, and adherence to a Code of Ethics. Partners play a crucial role in shaping the School’s content and activities, ensuring that the resources provided are relevant, up-to-date, and impactful.

Training Sessions and Workshops

Over the next year, the School aims to double in size and deliver 28 online training workshops, webinars, and conferences to its members. These sessions cover a wide range of topics, from the

fundamentals of sustainability to advanced practices in specific areas such as biodiversity and social impact. Each session is designed to be interactive and practical, providing attendees with actionable insights and strategies to implement within their organisations.

E-learning Modules

In addition to live events, the School offers a comprehensive catalogue of e-learning modules. These self-paced courses allow members to build their knowledge at their convenience, covering essential topics such as environmental management, ethical procurement, and modern slavery. The e-learning modules are designed to be engaging and informative, featuring multimedia content and assessments to reinforce learning.

Impact and Future Goals

Since its launch, the school has seen remarkable engagement, with over 1,000 individuals and 560 organisations setting up free learning accounts. These members are leveraging the school’s resources to build competence, enhance performance, and deliver measurable improvements in environmental and social outcomes. The school’s impact is reflected in the growing number of participants and the positive feedback from its members. Looking ahead, the Supply Chain Sustainability School aims to expand its reach and impact even further. By continuing to provide high-quality, accessible training and fostering a collaborative environment, the school is ready to play a crucial role in driving sustainability in Ireland’s construction sector. As the industry evolves, the school remains committed to supporting its members in navigating the complexities of sustainability and achieving their goals.

Join the Supply Chain Sustainability School

The Supply Chain Sustainability School offers an opportunity for all companies in the built environment sector to enhance their sustainability practices through membership. Membership provides access to a wide range of resources, including e-learning modules, training workshops, webinars, and conferences, all designed to improve sustainability competencies and performance. In addition to membership, companies can explore partnership opportunities with the school. Partners contribute to the development and direction of the school’s content and activities, ensuring that the resources remain relevant and impactful. Partnerships also involve a commitment to the school’s vision and values, participation in leadership groups, and adherence to a Code of Ethics.

For more information on how to become a member or to discuss partnership opportunities, please visit www.supplychainschool.ie or contact them at info@supplychainschool.ie. Join them building a more sustainable future for the construction industry.

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HOME DÉCOR IN THE SPOTLIGHT

Paint Market Reflections from The Albany Group

The Irish decorative paints market continues to perform well against a backdrop of tightening consumer expenditure and general market uncertainty over the past 18 months where high inflation and rising interest rates led to demand contraction and weakening consumer confidence in the economy at large. Padraic McGuinness, Business Development Manager for The Albany Group with a retail network across Ireland, is at the coalface of these market dynamics and is in a strong position to observe trends and market conditions in the Irish paint industry given its store network, of 28 outlets, and its customer base covering both retail and trade market segments.

Padraic says “Last year (2023) saw a continued softening in DIY footfall and turnover following a few very exceptional years where a major spike in home improvement occurred in response to pandemic lockdowns and travel restrictions. Price inflation over the post pandemic period continued to present demand pressures into 2023. Volumes rather than values show the variation in performance of the sector more accurately. While volumes are somewhat back from the peak they are still

significantly ahead of pre pandemic volumes showing a general trend of growth in the paint and decorating marketplace.“

“The current year has had a slower start than average years mainly due to poor weather throughout March and April. However, a strong uplift in exterior paint and woodcare sales has been noticeable since the May bank holiday weekend.”

article continued on page 57...

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Paint & Home Décor

Must-Have Painting and Decorating Accessories from Dosco; All you need to Transform your Space with Ease.

Painting and decorating accessories are essential tools for anyone looking to enhance the aesthetics of their living space. Dosco has your customers covered from brushes and rollers to tape and sandpaper among other items, these accessories play a crucial role in achieving professional-looking results. Let’s delve into some of the key accessories that can elevate your customer`s painting and decorating projects.

Paintbrush: High-quality brushes are fundamental for achieving smooth, even coats of paint. Different brushes are designed for specific purposes, such as the Dosco ProDex paintbrush which is used for cutting in edges or applying trim. Investing in brushes made from durable materials like nylon or polyester bristles can ensure better performance and longevity.

Rollers: Dosco Rollers are ideal for covering large areas quickly and efficiently. They come in various sizes and textures such as Lint Free, Mohair and Foam, which are suitable for different surfaces and paint types. Foam rollers are excellent for smooth surfaces like cabinets or doors, while textured rollers are perfect for walls and ceilings.

Painter’s Tape: Painter’s tape is indispensable for creating crisp, clean lines between painted surfaces. It prevents paint from bleeding onto adjacent areas, ensuring sharp edges and professional results. The Dosco Professional Painters Tape is available in various sizes for different jobs.

Sanding Paper, Pads and Blocks: Sanding is a crucial step in preparing surfaces for painting or refinishing. Dosco sandpaper, sanding blocks, and sanding pads help smooth rough patches, remove old paint, or varnish, and create a clean surface for new finishes.

Paint Trays and Liners: Paint trays and liners are convenient for holding and distributing paint while minimising mess. Disposable liners make clean-up a breeze, while reusable trays are eco-friendly and durable.

Extension Poles: Extension poles are invaluable for reaching high or awkward areas without the need for ladders or scaffolding. They attach to paint rollers and brushes, allowing painters to tackle ceilings, walls, and other elevated surfaces with ease. Dosco have a large range of Extension Handles varying in length.

By utilising these painting and decorating accessories, DIY enthusiasts and professionals alike can achieve superior results with greater efficiency and ease. Investing in quality tools and taking necessary safety precautions are key to successful and satisfying home improvement projects.

Please visit www.doitwithdosco.ie or ask your Dosco Representative for further information.

Dulux Trade Working with you to create a brighter future

Dulux continues with their vision of driving environmental excellence through innovative solutions with the launch of Dulux Trade Diamond Matt and Vinyl Matt 99.9% VOC Free.*

Their improved Dulux Trade Diamond Matt, is a tough and cleanable emulsion with a smooth, uniform matt finish. Perfect for busy environments, it contains a unique Stain Repellent Technology, preventing stains from setting into the surface making cleaning easier. Highly scrubbable, it achieves Class 1 ISO 11998 and Type C BS 7719 scrub ratings. Tested up to 10,000 scrubs, it means walls withstand daily wear and tear and the finished job looks better for longer. This updated formula is now 99.9% VOC free* and complies with BREEAM and LEED certifications.

Along with that, the Dulux Trade Vinyl Matt is a top quality, high opacity emulsion based on unique AkzoNobel technology which gives excellent coverage with a high-quality finish. Dulux Trade Vinyl Matt has a good flow for easy application. Suitable for all normal interior wall and ceiling surfaces. The updated formula is 99.9% VOC free* and complies with BREEAM and LEED certifications.

*Based on in-can VOC content and measured in accordance with ISO 11890-2:2013. It has also been independently tested for emissions, including formaldehyde, TVOC, TSVOC and Cat 1A & 1B carcinogens.

AquaMax Satinwood and Primer Undercoat range

Launched in 2023, the Dulux AquaMax Satinwood and Primer Undercoat range includes a Satinwood and a Primer Undercoat. Both are water-based for use on interior and exterior wood and metal surfaces, giving end users amazing value for money. In addition, the Satinwood and Primer undercoat have Ultra Low Volatile Organic

Compounds (VOC’s) * compared to traditional paints, making them better for the environment and consumers health. It has low odour too, for a more enjoyable decorating experience.

Available in Satinwood Pure Brilliant White and Primer Undercoat across a range of sizes, Dulux AquaMax products go on smoothly and have excellent coverage, so you get a beautiful finish every time. In addition to that, it’s easy to apply and fast drying, meaning you can complete your project without any fuss and get on with the rest of your day.

Dulux Trade paints undergo superior testing against internationally recognised standards. These tests measure permeability, durability and colour consistency amongst others to make sure trade paints withstand the toughest environments. There is also independent accreditation and verification for a lot of paints in the range such as sustainability certification like BREEAM and LEED. These ranges include the Dulux Trade Diamond range, Dulux Trade Scuffshield Matt, as well as specialist products like antibacterial Dulux Trade Sterishield.

For further information on this new product and to see what decorators are saying visit www.duluxtradepaintexpert.ie/en/ dulux-aquamax

For further information on the Dulux Trade product portfolio and how they can support you, please contact the Dulux Technical Advice Centre on tel: 021 422 0222 or visit www.duluxtradepaintexpert.ie

*Based on in-can VOC content, measured in accordance with ISO 11890-2:2013

Community Colours

Fleetwood Paints has unveiled its newest initiative, ‘Community Colours’. Designed to support local community groups and clubs across Ireland, Fleetwood will be giving away up to €1,000 worth of paint daily in May and June.

The Community Colours initiative empowers customers to directly contribute to the beautification of their local community spaces. Participation is simple and free: with every purchase of a Fleetwood product, customers can nominate any community group or sports club. To nominate, customers need to scan the QR code found on Fleetwood’s social media platforms or on POS in their local Fleetwood Paints stockists and upload a proof of purchase.

Derek Byrne, Marketing Manager at Fleetwood, underscores the company’s commitment: “As an Irish family business deeply rooted in our communities, giving back is a core part of our values. We’re excited about the potential of Community Colours to make a tangible, positive impact in communities across Ireland. Whether it’s a local men’s shed, a youth club, or a GAA club, we’re encouraging everyone to get involved.”

Beneficiaries from the previous campaign have shared their positive experiences. Grace Flahive of Ballybunion Sea and Cliff Rescue appreciated the impact, saying, “The support from Fleetwood helped us brighten up our premises significantly. I encourage everyone to nominate their community group this year.” Similarly,

Mick Morris of Four Roads Hurling Club noted, “The paint we won from Fleetwood refreshed our club and boosted morale. We’re very thankful and hope others will participate this year.”

To participate in enhancing your community with a splash of colour, a customer just needs to purchase any Fleetwood product, scan the provided QR code, and complete the nomination form. For more information, please visit www.fleetwood.ie or follow @FleetwoodPaints on social media. Join Fleetwood in painting a brighter future for our communities. #FleetwoodCommunityColours

Over 100 years of trusted quality, dedication and innovation.

With over 100 years of experience, Rust-Oleum® is revered for its dedication to innovative products of exceptional quality; and our vast range of aerosols and brush paints are each designed with a specific job in mind. Whether a consumer needs an all-surface spray paint like Universal® or a protective and decorative aerosol like Painter’s Touch®, Rust-Oleum® provides durable, flawless and professional results, in a variety of colours and finishes. Our high performance alkyd formula forms a harder, longer-lasting finish that outperforms acrylic counterparts, furthermore with up to 50% more coverage in a Rust-Oleum® aerosol compared to our competitors, our high-solids content means that our paint goes the distance.

Our easy to apply brush paints allow customers to refresh their furniture and accessories without the stress or expense of replacing them.

DIY-ers can easily revamp their kitchen cabinets with Rust-Oleum® Kitchen Cupboard Paint, for an ultra-durable, scrubbable finish and an incredible depth of colour.

Our distinctive packaging conveys the quality and features of our products driving not only repeat purchase but also sparking impulse buys. Rust-Oleum® is committed to supporting merchants with dedicated sales teams, product training and eye-catching point-ofsale store displays.

For an exceptional product renowned for its durability, coverage and ease of use, enquire about stocking Rust-Oleum® today. Contact our Customer Service Department on 01 287 5738 or email: sales@dycon.ie

Each product is tailored to a consumer’s decorating needs. Universal® covers diverse surfaces indoors & out, while our Kitchen Cupboard range is specfically designed to withstand the day to day scuffs, stains & cleaning within the home.

Help your customers complete their upcycling projects with Rust-Oleum

Due to increasing environmental concerns, upcycling dated or pre-loved furniture has become a popular trend among DIYers, as revamping old accessories saves previously unwanted items from landfill, and minimises the use of natural resources and raw materials.

Rust-Oleum have a wide range of paint products perfect for an uplifting upcycle, giving homes a contemporary makeover that’s kinder to the environment and won’t break the bank. The Painter’s Touch range consists of multi-purpose, decorative and protective spray paints ideal for everyday projects, allowing customers to refresh rather than replace furniture, frames, vases, baskets and general bric-a-brac with a flawless finish and a stunning new colour. With high hiding and high opacity, the ultimate performance formula provides excellent coverage and superior adhesion to metal, wood, uPVC, ceramics and other surfaces with no priming required and fewer coats needed.

For both interior and exterior use, the fast-drying spray paint has a coverage rate of 2m², meaning that one can goes a long way. Available in 42 colours and durable matt, satin and gloss finishes, DIYers can show off their own personal sense of style with one-of a-kind, bespoke items and feel a real sense of achievement when refreshing their favourite furniture by hand.

For a complete kitchen transformation, Rust-Oleum Kitchen Cupboard Paint is the ideal way to spice up cabinets without the time, stress or expense of replacing them. Easy to apply by brush or roller, upcycle wood, gloss and melamine cabinets effortlessly with no primer or topcoat required. Available in 10 stylish colours in a matt sheen, the ultra-durable, scrubbable formula provides excellent coverage and stands up to the everyday grease, grime and food stains of a busy kitchen. Water-based and low-odour, the Kitchen Cupboard Paint contains only trace amounts of VOCs (<0.1%) and is packaged in a recyclable tin.

Whether customers want to check out the latest trending colours or brush up on the decorating basics, Rust-Oleum have plenty of helpful how-tos and inspirational content to get those creative juices flowing. With advice articles designed to help every step of the way, DIY enthusiasts can upcycle furniture, cabinetry and décor in no time for a stylish yet cost-effective makeover.

For more information follow Rust-Oleum UK on Facebook and @makeitrustoleum on Instagram and X. Rust-Oleum products are exclusively distributed by Dycon Ltd, Kilcoole Industrial Estate, Creowen Rd, Creowen, Kilcoole, Co. Wicklow, www.dycon.ie Tel. 01 287 5738 Email. sales@dycon.ie

Organise and Go – The New Purdy Painter’s Storage Box

A storage system built specifically for professional decorators, the Purdy Painter’s Storage Box is packed with features designed to make tool transportation and everyday use as simple as possible.

Every feature in the Purdy Painter’s Storage Box, from the wet brush and roller cover bin to the innovative brush storage bar, has been designed, engineered and produced to high standards to ensure high performance and long service life.

The system consists of two extra-large storage boxes and a handy supply box that stack and lock together. With space and practicality in mind, the storage boxes have capacity for all tools needed on site, including power tools.

At the base of the box set is the XL rolling box, a two wheeled hauler with room for a wide range of items, including cans of paint. Fixed on top is the XL brush and roller box, a space for clean roller sleeves and a unique storage bar to hang brushes from, created specifically to help users keep their brushes orderly and ensure the bristles stay in good condition. Finally, a supply box at the top of the stack can be used to keep any other small items neat and tidy.

The storage system also includes a uniquely designed wet brush and roller cover bin, for storing wet brushes and rollers (up to 18inches in length), without getting paint on anything else in the box, keeping it neat and tidy. There are also two extension pole holders built-in to the box system, alongside a telescopic pull handle.

The rolling box features tough 9” all-terrain replaceable wheels to allow painters to smoothly navigate stairs and other obstacles and ensure getting from job to job is effortless. The box is also IP65 Rated, making it water and dust resistant to keep your tools in the best condition and minimise additional clean up time.

To find out more about the Purdy Painter’s Storage Box, please visit: www.purdy.co.uk/products/accessories/purdy-storage-box/

LESS TRIPS TO YOUR VAN

The first storage system specifically for Professional Painters. The new Purdy Painter’s Storage Box is packed with features to make your life easier, including extension pole holders, a wet brush and roller cover bin and clever brush storage bars. Ideal for keeping your equipment safe and organised whilst on the job, the Painter’s Storage Box boasts lots of room and has been engineered to ensure ease of manoeuvre and a long service life.

Purdy® — dedicated to achieving the highest quality standards.

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The only applicator brand endorsed by the PDA

Paint Market Reflections from The Albany Group

...article continued from page 46

Market Drivers

“New house builds and renovation projects continue to drive activity and the continued high participation rates in decorating. Trade professionals are tending to keep full order books for domestic and commercial projects alongside an increase in DIY due to difficulties in securing decorators.”

“Also, a greater spend per project is observable in general with consumers trading up and seeking more customised décor solutions rather than budget driven décor projects. This trend is most evident in higher performance and higher value brands and where successful product innovation and differentiation has been implemented by manufacturers. In particular, strong colour display and colour samples are a leading factor in consumer choice for one brand over another as well as packaging and design and good quality product information. Competition among brands has intensified as wider distribution and global supply chains have facilitated new brands especially in niche categories entering the marketplace.”

Service has also become a much more important aspect of the paint market whether its colour consultancy for the retail customer or project specification for a commercial client. Padraic also suggests “This trend is a promising indicator for the decorating market in that it shows a greater propensity from both retail and trade customers to decorate more often. It also shows a greater degree of consumer confidence in making expenditure decisions relating to the home and they are actively seeking out premium products and colour and design advice”.

PREPARE FOR THE PATIO SEASON

Check out the COMPLETE range of our levelling clips from small to large format, wedge clips and push clips

How the European regulation on circularity benefits the DIY Industry A View from Europe

In this issue our colleague and friend Thierry Coeman asks that we consider the often overlooked and profound impact European institutions have on the broader Home Improvement industry. Recent European legislation is poised to open the exploration of new market segments in the near future.

The rise of circularity in DIY

The recent approval of the ‘right to repair’ directive by the European Parliament marks a significant milestone. This directive aims to promote sustainable consumption by facilitating the repair of defective goods, thereby reducing waste and supporting the repair sector. The newly adopted legislation aligns seamlessly with the Net Zero Agenda and the objectives of the European Green Deal, encouraging consumers to opt for repair rather than the replacement.

What implications does this legislation hold for the DIY industry?

According to a Eurobarometer survey, close to 80% of EU consumers express a preference for repairing goods rather than replacing them. However, many end up discarding items due to the high cost of repair or lack of available services. Another obstacle to sustainable consumption is built in obsolescence; some appliances malfunction after a certain period, contributing to the growing waste stream, particularly in electronics and power tools.

In theory, repairing should logically be a more cost-effective option than outright replacement. However, the reality often paints a different picture. The efficiency of supply chains, driven by economies of scale, has led to relatively low unit costs for new products. Yet, there exists a darker aspect to this streamlined linear chain. Electronic product obsolescence, causing them to degrade over time or become incompatible with newer software and accessories, leads to higher product costs and also contributes to the paradoxical situation where the price of new products is relatively low compared to the cost of repairs.

This new legislation will soon require manufacturers to make spare parts available at acceptable prices. Among other things, they will have to create all conditions to make second-hand parts available for sale for at least 10 years and allow them to be developed and sold, through the use of 3D technology.

The 6 R-Ladder of the Circular Economy

Repair is a vital aspect of the circular economy journey. The R-ladder model, encompassing Rethink, Refuse (consume less), Reduce (use less materials), Reuse (consider the second hand option), Repair (extend lifetime), and Recycle, guides us towards preserving product value and minimising the demand for new raw materials.

How DIY can ascend the ladder of sustainability

The EU estimates that 35 million tonnes of products are discarded each year that could actually still be repaired.

The ‘right to repair’ offers retailers a major opportunity to align with consumer preferences for sustainability. By embracing repair services, retailers can enhance customer relationships, satisfaction, and loyalty while also improving brand image. Repair initiatives generate additional revenue and also drives foot traffic to DIY stores, potentially leading to increased sales across product categories. Furthermore, mandatory repairs can spur innovative business models, such as offering refurbished or repurposed products, appealing to consumers seeking quality, affordable, and sustainable alternatives.

Collaboration with manufacturers, repair specialists, and fellow retailers can enhance repair capabilities, mitigate costs, and broaden market reach.

In a nutshell, the ‘right to repair’ signifies a pivotal step towards a circular economy. While it presents challenges for retailers, it also unveils avenues for differentiation and innovation in meeting evolving consumer demands for sustainability and circularity. Educating consumers about the benefits of repair over replacement remains crucial in effecting lasting change in consumption patterns.

EDRA, the European Retail DIY Retail Association, supports the Right to Repair approach taken by the EU but believes more needs to be done for consumers to change behaviour. “Proper incentives, education, access to repair facilities and the legal framework should all combine to create a business case for retailers to offer repair services and for consumers to use them as their first choice over replacement. This will need a systemic change and doing more than simply providing information for customers. But this legislation is a step in the right direction and we applaud the EU institutions and the

Alisdair Gray, Director EU Affairs for EDRA in Brussels

Belgian Presidency for agreeing this measure”, states Alisdair Gray, Director EU Affairs for EDRA in Brussels.

Challenges and Opportunities

Most retailers rely on selling new products to thrive. However, the ‘right to repair’ directive poses a potential threat to this model. This is especially true for independent retailers, who have diminished economies of scale, financial resources and bargaining power than chains and thus find it harder to compete with manufacturers, professional repairers or online platforms offering repairs. Prolonged product lifespan or increased repair rates could translate to reduced sales and profits for retailers. Additionally, compliance with the new legislation may entail additional costs, such as offering repair services, sourcing spare parts, and extending warranty periods.

However, these challenges also present opportunities for retailers to differentiate themselves by catering to the growing demand for sustainable products and services. By offering or facilitating repair, retailers can strengthen customer relationships, increase customer satisfaction, enhance customer loyalty and improve brand image.

Repair can also be a source of additional revenue, or a way to attract customers to the DIY store, where they may also purchase other products or services. This is already the case in the concept of Click & Collect and BOPIS (Buy Online, Pick-Up Instore). There are not just financial drawbacks to mandatory repairs. For instance, retailers or manufacturers can rethink a new business model by offering refurbished or repurposed products. This can be an attractive alternative for consumers looking for quality, affordable and sustainable products. By working together, retailers can improve their repair knowledge, competences and infrastructure, share costs and risks, increase their economies of scale and market reach.

A View from Europe

The right to repair is an important step in the transition to a circular economy, in which raw materials are used as efficiently and sustainably as possible. Simultaneously, the right to repair also presents opportunities for retailers who want to differentiate themselves and respond to the growing demand for sustainable and circular products and services.

Together, as we embrace sustainability in our mindset and practices, we obviously pave the way for a brighter, more circular future whilst creating new business models.

Case Study: RIGHT TO REPAIR KITCHEN AID

In Antwerp-Bruges' bustling Belgian port, Katoen Natie, a global logistics leader, has pioneered an innovative circular approach to the 'Right to Repair' concept. Partnering with esteemed American brand Kitchen Aid, a team of expert technicians, housed within a vast warehouse, efficiently conduct over 20,000 repairs annually on a diverse array of household appliances sourced from across several European countries.

“This transformative initiative underscores a commitment to sustainability but also heralds a paradigm shift in service delivery for reusable products. Undoubtedly, this groundbreaking case sets the stage for widespread adoption among leading Home & Kitchen brands seeking to align with environmentally conscious consumers and embrace the circular economy ethos”, says Pascal Jacobs, Business Unit Manager DIY.

The Kitchen Aid facility in Antwerp-Bruges Port

HAI CERTIFICATE IN HARDWARE RETAIL AND MERCHANTING LATEST

Sponsored by building products manufacturers group Octabuild, the nine-month long mentorbased programme is designed to equip those new to the hardware retail/builders merchanting sector, also those in need of more structured training, with a knowledge and skills base that will enable them to contribute to the business of their employer. It will also help employees build a career in the sector.

In April this year’s students completed their final module in the programme – Team Building and Team Leading – which rounded off all their learning over the previous nine months. This workshop delved into management and motivational skills to help the attendees understand how they can effectively manage and lead others, preparing them for managerial opportunities in their organisation.

The final Product Knowledge module covered Paint Products and was presented by Derek Keyes from Dulux Paints. This was an opportunity to share with students the power of paint to provide beautiful living space both inside and out along with how easy it is to complete a task - empowering students with the knowledge and service to close the sale while retaining customers until their next visit to their local Builders Merchant / DIY Store.

With all nine modules now wrapped up, our students have their remaining assignments to complete, including a final reflection on the programme and how they have progressed in their role.

Students and mentors will get to meet in person at the Graduation Ceremony in mid-June.

Grant Engineering Site Visit

In addition to their studies and Product Knowledge training, this year’s students also enjoyed a visit to the Grant Engineering Training Academy in Birr, Co. Offaly, in early May to complete a customdeveloped Product Knowledge course on their heating products.

Keith Scully, Training Manager, delivered a very detailed presentation to the attending students on Grant Engineering’s full range of renewable heating solutions, including Heat Pumps, Condensing Oil Boilers, plus the emergence of HVO as a replacement to kerosene.

We would like to thank the Grant Engineering team for their warm welcome and hospitality.

With thanks, as always, to Octabuild HAI is delighted to be working with Octabuild and its members (Dulux Paints, Etex Ireland, Glennon Brothers, Grant Engineering, Gyproc, Irish Cement, Kingspan Insulation, and Wavin Ireland) to deliver a series of Product Knowledge modules, giving students a fully rounded perspective of the industry.

Octabuild Chairperson, Declan Conlon, Wavin Ireland, comments on the group’s involvement this year: “Octabuild has been delighted to partner with Hardware Association Ireland to sponsor the HAI Certificate in Hardware Retail and Merchanting for the third year. We very much appreciate the importance of growing talent in the builder’s merchant trade and value the knowledge that this programme offers to participants. Octabuild members have enjoyed sharing their expertise in industry-specific product knowledge modules for participants and working with them as they progress through the programme.”

ENROLMENT FOR 2024/2025

Interested in enrolling in the 2024/2025 programme of the HAI Certificate? Email aoife@hardwareassociation.ie today. Scan the QR code to download the HAI Certificate brochure for more information.

For more information about the HAI Certificate in Hardware Retail and Merchanting contact Aoife at aoife@hardwareassociation.ie or call 01 2980969.

HAI TRAINING SCHEDULE

AUTUMN 2024

Hardware Association Ireland (HAI) is delighted to announce its Autumn classroom/virtual training schedule for Autumn 2024.

All workshops are tailored specifically to the needs of the hardware/DIY industry.

For more information about all our courses visit www.hardwareassociation.ie/training-and-development.

To book places or for any queries about training please contact Aoife Kinsella O’Reilly at aoife@hardwareassociation.ie or call 01 2980969.

AGRIFLOW ARE THE LATEST TO EMBARK ON THE HAI E-LEARNING JOURNEY

Agriflow recently launched its new Product Knowledge Course - Agriflow Plastic Compression Fittings.

This eCourse has been designed and developed in collaboration with Hardware Association Ireland with the aim of bringing education to the sector.

Kieron O'Brien, the Agri Sales Manager at the UEL Group, firmly believes that providing easy access to learning will enhance people's knowledge about the product, understanding of its functionality, distinctions between products, and how to effectively sell the appropriate Agriflow fitting to meet customer requirements.

“This free course will allow all learners to gain a minimum level of knowledge of the Agriflow Product Range and I find it to be invaluable to our customers.”

SCAN THE QR CODE TO CREATE YOUR FREE ACCOUNT

SUMMER STAFF COVER 2024

As we approach Summer 2024, we look forward to the normal seasonal influx of summer workers to the Hardware Industry. Many will be students who are either starting a job for the first time or may be returning to a previous workplace during the seasonal break from their studies.

As always, employers should be aware of their obligations with regard to seasonal colleagues and we have included some items below for consideration.

Preliminaries

In the first instance, employers should ask for employment and/or character references for any new team member. Where necessary, an up to date, valid work permit that the employer must keep on file should also be obtained.

Contract of Employment

Core terms of employment must be provided in writing to an employee within the first five days of their employment. Within these core terms, the expected duration of the employment should be clearly stated. A full contract of employment must also be provided to the employee within 30 days of their start date and, for fixed-term contracts, the reason for the contract should be outlined, e.g. seasonal work. Please take care to ensure you are fully aware of and meet the requirements regarding these documents.

In the event that you select any seasonal employee(s) for further employment once the summer period has ended, but you do not keep on other seasonal employee(s) you should be able to provide sufficient reasoning for this decision.

Training

It is important to note that employers must pay for any mandatory training such as Manual Handling, Forklift Training or Safe Pass, which is required for the role being filled, and this training must be conducted on company time. Of course, you should also consider a wider induction or onboarding process. As part of this, be conscious of both general and refresher training for new employees or returning seasonal workers. This can include appropriate safety training, product knowledge, use of systems, customer service etc.

Wage

In January 2024, the minimum wage was increased to €12.70. Minimum wage is be paid to all employees, however, in certain instances, some younger employees may receive sub-minimum rates listed as follows:

– Employees who are 19 years of age can receive 90% of the minimum wage rate.

– Employees who are 18 years of age can receive 80% of the minimum wage rate.

– Employees under 18 years of age can receive 70% of the minimum wage rate.

Technically the above rates can be paid to the list of employees mentioned above, but the appropriateness of this can depend on the locality and what competitors are doing.

It is also important to note that all employees are entitled to receive a payslip that outlines their total pay before tax which includes details of Sunday Premium, Holiday Pay, Public Holiday Pay, Overtime (if applicable) and any other deductions.

Employing Workers under the age of 18

In some instances, employees that will be working for you under the age of 18 may be 16 or 17 years of age. With this being the case it is important to be mindful of the following:

Age Limits – for a regular job, the general minimum age is 16 years old, however, employers may take on a person aged 14 or 15 years old for light work.

Wage – As mentioned above, employees under the age of 18 years of age can be paid 70% of the minimum wage but again the employer should reflect on this and take other possible factors into consideration.

Hours – A young person aged 16 or 17 years old can work a maximum of 8 hours per day, between the hours of 6am and 10pm, up to 40 hours a week.

Rest Breaks – For any employees under the age of 16 and 17 years old, a different break regime must be in place. These employees are entitled to receive a 30-minute break after 4.5 hours of work, 12 consecutive hours off between shifts and two days off (consecutively if possible) each week.

Work tasks – Be careful from a risk assessment perspective not to give excessively heavy loads to any employees under the age of 18 years old.

It is essential that employers become familiar with regulations surrounding the employment of a person under 18 years old. If an employer has already hired, or plans to hire, a person that is under the age of 18 years that employer is required to display a poster in the premises containing information regarding the rules and regulations on employing young people under the age of 18. This poster also contains further details of age limits, maximum hours of work, early morning and night work and rest breaks and is available to download from www.workplacerelations.ie

Concluding Comments

Seasonal workers play a key role in summer rosters within the Hardware Industry. Employers should take care to ensure that all employees are treated fairly and equally. All employees, regardless of their tenure with the business, should receive a contract of employment and full training that enables them to complete tasks efficiently, effectively and safely. When done correctly, this will in turn be beneficial to your business. When employing summer workers, be mindful that you may want or need them for further work arrangements after their initial period of employment. While sometimes employers may feel they hold the power in deciding if someone is offered further work, remember it is not a one-way street. You also need to prove yourself to be an employer that someone wants to return to and would recommend to a friend! For further information please visit www.tsaconsultants.ie

ALAN BROWN Managing Director, DIGI Systems

GAIN AN EXTRA DAY IN THE WEEK WITH ELECTRONIC SHELF LABELS

As a busy hardware store owner, what would you do to regain a day’s worth of time each week? That’s what Electronic Shelf Labels (ESLs) are doing for builders` merchants and hardware stores across the country.

DIGI has now installed 3.2 million digital price tags in stores across Ireland, including in Topline Murtaghs in Ashbourne and Sandymount, and in Goodwins in Lucan and Mulhuddart. Stores that have installed ESLs are praising the time saved among other revenue-boosting benefits. Stores with approximately 2,500 product lines are reporting 8-10 labour hours saved per week since switching to the automated price labels on their shelves, while stores with 10,000 product lines report saving 40–50 hours per week.

Colin Murtagh, Owner of Topline Murtaghs, explains, “We previously had only one way of working around pricing changes. Staff would increase pricing on the computer, send messages to INTEC who would then print out and pull the labels and then find the different products. The whole process was long and tedious. Having worked with DIGI since 2022, we have found Electronic Shelf Labels (ESLs) to be more efficient and effective, as we can put up the new price straight away. We find that promotions are working very well, and we are extremely happy with the whole system and the return on investment. Our staff now have more time to concentrate on other important tasks within store.”

The e-paper labels replace paper price stickers and tags and can be attached to rails, stands, clips and slatwall hooks. They run on long-life batteries and are integrated with the store’s EPOS via a secure radio-frequency connection. The product information, prices, promotions and even label designs, can be updated individually, all-at-once, automatically or manually. Stores can update the labels from a handheld device, their back office or updates can be rolled out centrally from head office – a gamechanger in terms of efficiency.

Alan Brown, Managing Director at DIGI Systems says there are usually several driving factors behind their customers’ decision to switch to ESL. “I think the top priority for most retailers today is cutting costs and maximising revenue, and there are many ways our ESLs have been proven to help with both. It gives you time back, flexibility and control that many of our customers say they now could not do without.”

“It makes it easier to run promotions. And shoppers’ comment on the sleek look of the labels too. It’s also much better for the environment. For example, SuperValu retailers saved 182,000 sheets of paper in year one alone,” Alan concluded.

DIGI is one of the largest providers of ESLs in Ireland – a feat they put down to their unrivalled customer service and support. The company promises rapid service, should it be needed. Their expert field engineers, remote support team and even spare parts, are all based here in Ireland.

Jonathan Goodwin of Goodwins Build & DIY Products shares his view, “We set ourselves a target to improve our customers’ experience by having every product priced - and priced accurately - across our two stores. We have between five and six thousand retail products, and it was taking at least 20 hours a week to keep the printed price labels updated. This was taking our senior, experienced staff away from the sales counter, where they could be doing more important work with our customers”.

“On top of this, the global pandemic caused a period of rapid price fluctuations that would have been impossible to keep up with, if we had not installed DIGI’s Electronic Shelf Labels (ESLs). Now our pricing is set in our ERP system, which is fully integrated with our website and all of our price tags across both stores. It automatically updates twice daily and can be managed from our central office”.

“Our experience with DIGI has been really good. The system has really delivered. It’s a ‘fit-and-forget’ solution that’s been stable and reliable. The ESLs have allowed us to meet our target of improving our customers’ experience with accurate pricing but also with staff who have more time to help them.”

To find out more about this solution, call DIGI on: +353 1 295 4844 or visit: www.digi.ie

Colin Murtagh, Owner of Topline Murtaghs

A GLIMPSE INTO THE ROOFING MARKET

The roofing market in Ireland has shown remarkable resilience and adaptability amidst evolving economic landscapes and environmental challenges. This dynamic sector is currently experiencing notable growth, driven by advancements in roofing technologies, heightened environmental awareness, and substantial investment in infrastructure projects.

One of the defining trends is the increasing demand for sustainable roofing solutions. Homeowners and commercial enterprises alike are prioritising eco-friendly materials and recyclable roofing materials. Companies offering sustainable solutions stand at a competitive advantage as customers lean towards reducing their carbon footprint.

Technological innovation, too, is steering the market towards smarter solutions. The integration of drones for roof inspections, advancements in roofing insulation materials, and the development of energy-efficient systems are transforming the industry. These innovations enhance efficiency and also reduce operational costs, providing long-term savings for consumers.

The market is also seeing a shift in consumer preferences towards aesthetics and durability. High-quality materials are garnering increased attention, valued for their longevity and low maintenance requirements.

The sector has also adapted to changing regulations and building standards, particularly those aimed at improving energy efficiency and safety. Compliance with rigorous standards in both Ireland and the UK

has driven roofers to upskill and adopt new methodologies, ensuring that they meet the latest specifications and customer expectations.

However, the roofing market is not without its challenges. Supply chain disruptions, fluctuating material costs, and a skilled labour shortage are significant hurdles. Companies are increasingly investing in training programs and exploring alternative supply sources to combat these issues.

As 2024 continues the rainwater and guttering industry in Ireland and the UK is also seeing a number of significant trends. These trends are also driven by increasing awareness of environmental issues, advancements in technology, and evolving consumer preferences.

Eco-friendly systems are in demand, with consumers and businesses alike seeking to minimise their environmental footprint. The choice of materials for rainwater and guttering systems is continuing to evolve towards lightweight corrosion-resistant materials.

Overall, the roofing market in Ireland is poised for sustained growth, driven by innovation, sustainability, and evolving consumer preferences. For stakeholders in the industry, the key to success lies in staying ahead of technological advancements, adapting to regulatory changes, and meeting the growing demand for sustainable, high-quality roofing solutions.

THE COMPLETE ROOFLINE, RAINWATER, WINDOW, AND CLADDING SYSTEM FOR YOUR HOME

Pipelife is one of Ireland’s leading manufacturers and providers of plastic piping systems. Specialising in the extrusion of polyethylene (PE) pipes, Pipelife offers industry leading products for the heating & plumbing, water pressure, electricity, cable ducting, gas and agricultural sectors. With the acquisition of Cork Plastics back in 2021 this has allowed Pipelife to extend their product portfolio and market presence. The Cork Plastics product ranges were very complementary to Pipelife Irelands existing product ranges, with the additional advantage of providing a very solid sales presence in external cladding, Rainwater and Roofline systems for the building industry in Ireland, the UK and Mainland Europe.

Pipelife is also a name synonymous with high quality PVC-U roofline products for new build and home improvement projects, with its wide range of rainwater systems. The Pipelife reputation for technical excellence, competitively priced and quality finished products have established the company as a leading supplier of PVC-U plastic building products.

Their range of Fascia Boards are used in both new build work, total replacement, or refurbishment by covering existing timber. The PVC-UE Cladding Systems are suitable for external use on buildings as a decorative and protective facing, fixed vertically, horizontally, or diagonally over both brick, block, masonry and timber framed walling.

Pipelife offer a comprehensive range of products including uPVC fascia, soffit, window boards, external cladding, and gutter systems.

Their products add style and definition to domestic, commercial and industrial buildings, and are available in a wide variety of profiles and colours to suit any construction project.

Pipelife`s range of rainwater systems – Xtraflo, Niagara, Hi-Cap, Half Round, Square and MiniFlo offer a wide choice of profile design, both traditional and modern, in a range of colours to suit all tastes and applications.

• Hi-Cap, a semi-elliptical profile with a high capacity suitable for large roof areas.

• Niagara Ogee, a traditional ogee style profile - probably the highest capacity domestic PVC – U Rainwater System on the market.

• XtraFlo, a 170mm semi-elliptical System, for large Commercial/Industrial buildings, which links to a 110 mm downpipe system.

A comprehensive selection of co-extruded cellular foam and rigid PVC-UE building profiles completes the Pipelife range of Roofline products.

Pipelife with an initial capital investment of €30m now underway to expand and upgrade their existing production facility in Little Island, Cork, will result in them having one of the most modern facilities within the Pipelife Group. By 2026 there will be 35 state-of-the-art extrusion lines incorporating the latest automation technologies, with a planned output approaching 45,000 tonnes per annum. This significant investment in new equipment, personnel, and services is very significant in our sector in the country and will position Pipelife`s Irish operations as a world-class manufacturing facility for many years to come. The investment also shows Pipelife’s long-term commitment to the Irish market and the scale, modernity, and product portfolio will make Pipelife very attractive as a supply chain partner for the major merchant groups, builders, and installers in the country.

For further information please contact: T: +353 (0) 21 451 0600 E: ireland@pipelife.com Discover the full product range at www.pipelife.ie

For more information and to talk to the team call them on 021 488 4700 or e-mail them at ireland@pipelife.com and check out their website www.pipelifeeco.ie

RAINWATER SYSTEM

We offer a comprehensive range of products including uPVC fascia, soffit, window boards, external cladding, and gutter systems. Our products add style and definition to domestic, commercial and industrial buildings, and are available in a wide variety of profiles and colours to suit any construction project.

Our range of rainwater systems – Xtraflo, Niagara, Hi-Cap, Half Round, Square and MiniFlo offer a wide choice of profile design, both traditional and modern, in a range of colours to suit all tastes and applications.

WAVIN RAINWATER GUTTERING

Delivering Outstanding Performance For All Projects

Irish rainfall is getting heavier. Winter storms have doubled in 50 years with shorter, more intense downpours. Over the next 50 years, predictions suggest rainfall and storm frequency will increase even further. Building developments, especially residential properties are also getting taller and more densely located. The challenge to manage increasing volumes of rain and stormwater run-off safely and efficiently has never been so great.

Wavin, one of Ireland’s leading manufacturers of plastic pipe systems, offers a choice of six rainwater gutter profiles to meet the varying aesthetic, capabilities and installation requirements for all types of buildings. From single dwellings to large residential, commercial or industrial premises, Wavin offers a wide range of solutions to capture rainwater, meeting all of your customer’s guttering needs.

The systems are designed for easy installation, to look great and to give outstanding performance. Features include hydrodynamic running outlets that can handle 30% more rainwater than other similarly sized systems and using specialist seal technology, the wide retained seals provide a secure, watertight fixture with the flexibility to allow for thermal contractions.

For an aesthetically pleasing finish, Wavin fittings are engineered with concealed sockets to hide roughly cut downpipe ends. The products are also easy to install as the ‘Flexiclip’ seal jointing mechanism makes it simple to connect gutter units to fittings with an expansion line and stopper, ensuring a reliable and efficient installation every time.

These different profiles ensure a suitable profile to cope with heavier rainfall and the hydrodynamic outlets increase the capacity allowing for the number of downpipes to be reduced.

Wavin DeepLine for example, is a semi-elliptical profiled high-capacity domestic system. It can serve a roof area of up to a maximum of 299m² with one downpipe. It is available in Anthracite Grey to match doors and windows offering greater choice for merchants.

StormLine offers similar high capacity with an Ogee profile featuring a high front edge to catch rainwater. This system delivers a stylish finish in areas like conservatories and around the roof perimeter. It can be installed with hanging brackets for a seamless finish – ideal for self-builders or used on detached properties. Also, the outlets can connect directly to Wavin square or round downpipe for further aesthetic flexibility. It can serve a roof area of up to a maximum of 254m² with one downpipe.

SquareLine is a square profiled system for domestic applications serving roof areas up to a maximum of 178m² with one downpipe.

RoundLine is a half round profile ideal for domestic applications which serves roof areas of up to 163m². The final two profiles SuperLine and RoofLine are ideal for industrial and commercial use.

Superline’s half-round profile serves roof areas up to 250m². For even greater capacity, RoofLine is a half round system that offers a high volume removal rate serving a roof area of up to 317m² with one downpipe.

To find out more about Wavin’s Rainwater Guttering range, contact your Wavin sales representative for more information. Wavin’s Rainwater Guttering range is available on the Wavin Online shop www.wavin.ie

Complete drainage solutions around the house

Complete drainage solutions around the house

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BLUE DIAMOND AND ULTRA DIAMOND SLATES AVAILABLE IN HARDWARE STORES ACROSS IRELAND.

JD ROBERTS, who are one the oldest importers in Ireland, stock Blue Diamond and Ultra Diamond Slates in select hardware stores across the country. They have also recently launched a range of roofing accessories to complement their range of highperformance roofing slates.

Blue Diamond Slates are manufactured to the highest industry standards and specifications to withstand the harsh Irish climate while maintaining a superior diamond-hard smooth finish that enhances the roof and also the aesthetics of the house or building’s brick, stone, cement, or wood facade. Ultra Diamond Slates are produced on one of the world’s most advanced coating lines and have a high-quality, smooth surface, coated sides and back, and a finish that is one of the best man-made slates on the market today. All product ranges come with a 30-year guarantee, in a variety of colours suitable to withstand the Irish climate.

“We have partnered with our suppliers for over 30 years and have

developed long-lasting, secure relationships with them, which has resulted in the continued growth of our product ranges. As part of our ongoing investment into R&D with our manufacturers we will introduce new product lines to meet our client’s needs and demands in line with industry developments”, said Jack Roberts, Managing Director.

JD ROBERTS was founded in 1971 and is a family-owned business in its second generation, well-known as an importer, wholesaler, and manufacturer of high-quality products for the construction industry. With long-term supply chain agreements in place with their partners and manufacturers throughout Europe, JD ROBERTS guarantees continuity of supply, providing peace of mind to their clients that any project requirement or capacity can be met.

To find out more about the JD ROBERTS range of products visit www.jdrobertsltd.com.

Classified Ads

Accountants and Business advisers

The hardware sector specialists - nationwide

Nobody knows the hardware sector better than us. We are the nationwide leaders in the sector. We specialise in maximising your business profits. We advise on buying and selling hardware companies. We are experts on tax and succession planning. We excel at tax efficient hardware business restructuring and we provide efficient compliance services.

And we’re only a phone call away Call Ian Lawlor or Michael O’Leary today.

T: 01 – 6689760

E: ian@brensonlawlor.ie

E: Michaeloleary@brensonlawlor.ie JPA Brenson Lawlor, Donnybrook, Dublin 4

To advertise to key decision makers in the industry, contact Jim Copeland at 01-298 0969 or email jim@hardwareassociation.ie

Classified advertisements (text plus logo) can be emailed to: jim@hardwareassociation.ie and are to be prepaid, at least two weeks prior to publication.

Classified Ads

Classified Ads

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REASONS MAGAZINE ADVERTISING WORKS

At The Hardware Journal (THJ) we are often asked about the advantages of Trade Magazine Advertising and, how to get the best out of it. There are many books and articles written on this subject. Here are some of our thoughts.

You’re sitting in a reception area and spot some trade magazines on an adjoining table. Do you put down the phone, pick one up and get immediately drawn in? Of course! Even in this digital age, magazines are very much alive and kicking.

Magazine advertising offers benefits that no other media can deliver, providing an outstanding showcase for products and services. Particularly in the Building Materials, Hardware / DIY Sector, the visual can be all-important. Readers want to see the products and the results, not on a tiny smartphone screen, but in larger print format. People still love their magazines. And it’s the specialist publications that are doing the best of all. But with more media channels vying for attention than ever before, ensuring your magazine advertising stands out, works hard for you and delivers your message clearly and compellingly, is vitally important.

Every marketing communication is your calling card and reputations are easily won and lost on the quality of your advertising. So, it’s vital to choose your publication wisely (think of them as your partner in promoting your brand) and be sure your advertising is a quality production - professional, engaging and motivating.

We are also asked by our advertisers to provide a steer on best practice in trade magazine advertising. But before we even get to that point in the conversation, they want to know why this traditional medium still matters as part of the marketing mix.

So, here are eight compelling reasons for choosing trade magazine advertising.

1. Stand-out

Magazines allow brands to stand apart in an overcrowded digital market and create lasting, memorable engagement. Magazines give you the option to place your ad in an environment that entices your readers and says the right things about your company. Profile and Prestige!

2. Flexible

Your printed content can still be repurposed in digital channels to reach a broader audience: on your website, as e-advertising, as pop-ups or display ads on search engine pages, or on any specialist sites your customers use, as part of your overall brand strategy.

3. Staying power

Magazines are typically kept around for a long time. One single magazine left in a reception area can generate valuable repeat exposure. Particularly for specialist/trade publications, readers will collect and keep a library of reference magazines, extending their shelf life. An ad placed today will reach people months from now, which can’t be said for all media channels, where the ad and the information can be fleeting.

4. Safety

We’ve all become a bit wary of the internet, following advice not to click on pop up or banner advertising, unless from a trusted source, due to the proliferation of malware viruses and scams. But consumers have nothing to fear by reading your print ad.

5. Space to read

Nobody likes pushy advertising messages intruding on their space and time. With print, your potential customer can choose if and when and how to read your message, and this makes them more relaxed and receptive.

Sure, many customers spend a lot of time online, but most readers only scan a website for 15-20 seconds before moving on! But there is something about settling down with a magazine, scanning through and deciding what to read and when, and in the process, seeing your ad several times before actually reading it.

6. Precision and reach

Magazines allow for highly targeted advertising, so your budget is used only to reach the people who are interested in your offer. Your own captive audience of interested potential customers. The publisher will have detailed data on customer profiles to help you choose not only the right publication, but also the right issue and even placement within the magazine.

7.

Brand Recognition

Advertise in a reputable, high profile national magazine, and readers instantly become familiar with your company. This recognition is reinforced when this audience meets you in person, at your place of business, or a trade show or networking event. In time brand recognition becomes brand loyalty.

8. Credibility

Print magazines are highly valued and respected publications that build a sense of community among readers. Many people turn to these trusted publications as their main source of information and advice. Advertisers can greatly benefit from this credibility when their ads are viewed not as ads but as recommendations from a trusted source. This trust, combined with innovation in design and delivery, will continue to make magazines and attractive proposition for brands well into the future.

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