The Hardware Journal March/April 2022 by The Hardware Journal

March/April 2022

The Official Magazine of Hardware Association Ireland

HOME REJUVENATION

www.thehardwarejournal.ie

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Many organisations in the sector are enacting considered strategies on sustainability. The case for reducing further degradation of our environment and reversing the damage already done is compelling and has been for some time. Soaring oil prices and the unstable reliance on Russian gas will speed up breakthrough strategies on sustainability. HAI will be forming a team to formulate practical solutions on sustainability and to drive out costs in business operations. This team will report back to the Board and their findings will be available to members. We have recently completed the Spring training programme. In particular there were large attendances for digital marketing courses and interestingly the course on Merchandising was the most attended. Kindly sponsored by Octabuild the first year of the highly successful Certificate in Hardware Retail and Merchanting is concluding in May. The 2022/23 course in now open for enrolment. At a recent presentation with the Department of Enterprise it was disclosed that 83% of employers are currently seeking staff. HAI have forwarded brochures highlighting the bright future for the industry and explaining the benefits of working in hardware and merchanting to third level institutions and soon we will send to members and have them at the Hardware Show 2022. HAI now have 24 Corporate Partners offering cost saving services to HAI members. All businesses need to increase productivity and reduce costs - check them out on page 40 and give them a call. And lastly, we have some old photographs from times past. Sadly, one of a bombed-out Cologne in the early 1950s – now resembles some cities in Ukraine. We have some chilling communications from our colleague Konstantin Salii in Ukraine. Our difficulties pale when compared to those of a nation under siege. UFEMAT (of which HAI is a member) has also called on members to place an embargo on importing all Russian building materials until the war in Ukraine comes to an end. The proceeds of The President`s Ball will go to The Red Cross.

EO eC th

March/April 2022

As we go to press thankfully, Covid, or at least its worst ravages are on the wane. We have The Hardware Show to look forward to. Preparations are in place, and it is likely to be the biggest and most successful on record. As a sector everyone is excited about meeting customers and suppliers and looking out for new products and ideas. The Hardware Association Ireland Golf Society (HAIGS) is planning a trip to Portugal in October and HAI will organise a study tour of builders merchants in Belgium and The Netherlands in the Autumn. And the market is still buoyant. The latest Business Index figures for the year ending 2021 shows an increase in value of 17% on 2020. With inflation averaged in 2021 at 12% this takes some of the gloss of it – leaving it around 5% in real like for like terms. However, many sectors would be very happy with a growth of this level and the market has expanded by 22% since 2018! While consumer confidence is dented, consumer spending is just 1% below pre-pandemic levels. The Irish consumer has a huge savings bank and by all accounts they are choosing to spend much of this on their homes and gardens. In Q4 Banking and Payments Federation Ireland (BPFI) detailed that loans for home improvements were up by 34% in volume and 20% in value compared to 2020. For the next few months price inflation in building materials are likely to continue to dominate business decisions and trade boycotts and sanctions as a consequence of the invasion of Ukraine will add to these inflationary pressures. Continued bottlenecks in the supply flow especially from China and other Asian countries was highlighted in our recent webinar with our Corporate Partner Woodland Group. While a sobering assessment Woodland proffered some workable suggestions to mitigate the impact. The webinar is available to view by members at www. hardware-educationhub.ie. With so many difficulties in sourcing products HAI have suggested to the Dept of Housing to put an increased emphasis on rejuvenating empty homes. Rejuvenating and refurbishing empty homes use 40-60% of the building materials of a new home. In a time of acute scarcity of products, we will deliver more homes by a focus on this. The results of the census will shed a clear light on our demographics. As it is Dublin City and County expects at least 25,000 new residents per year for the next five years. Simply put this will be 8,000 new homes per year – so 40,000 over the five years. The current plans are for less than 28,000. This issue is replicated in many parts of the country at a time when many of our market towns and villages are blighted by vacancy and dereliction. Something has to give. John Daly of NWRA gives a compelling report of the position in the North and West of the country.

The team and I at HAI are looking forward to meeting you at The Hardware Show.

Martin Markey March/April 2022

contents FRONT COVER: Home Rejuvenation.

Blackchurch Business Park, Naas Road, Rathcoole, Co. Dublin, D24 C796 t +353 1 298 0969 e info@hardwareassociation.ie w www.hardwareassociation.ie @hardwareassoc ISSN 2009-5481

Published by: Hardware Association Ireland Editor: Jim Copeland, editor@hardwareassociation.ie Editorial/Feature Contributor: Aoife Kinsella, Aoife@hardwareassociation.ie Advertising Manager: Jim Copeland, jim@hardwareassociation.ie Design and Production: Stephen Broad, ConceptRoom, stephen@conceptroom.co.uk Printers: GPS Colour Graphics Ltd, Belfast. Distribution: MMS Mailing Services, Dublin.

ADVERTISING ENQUIRIES: To advertise in The Hardware Journal and reach the key decision makers in the industry please contact Jim Copeland at 01-298 0969; email jim@hardwareassociation.ie

© 2022 All editorial contents and all advertisments prepared by the publishers and Hardware Association Ireland HAI can accept no responsibility for the accuracy of contributors’ articles or statements appearing in this publication and any view or opinions expressed are not necessarily those of HAI, save where indicated. No responsibility for loss or distress occasioned to any person acting or refraining from acting as a result of the material in this publication can be accepted by HAI, authors, contributors, editor or publishers. The publication of advertisements does not constitute any endorsement by HAI, authors, contributors, editor or publishers of the products advertised. Readers should take specific advice when dealing with specific situations.

50 news 6 8

Cuprinol colour guide Is packed full of inspiration.

United Hardware announces appointment of David Shakeshaft as Commercial Director

12 14 16 17 18

Sustainable timber solutions from MEDITE SMARTPLY.

19 20 21

Varo offers new generation Cordless Power Tools.

UEL announced as distributor for Myson Products in the Republic of Ireland.

Chadwicks unveils upgraded Coolock branch. £5 million investment plan for Breedon Concrete Tile Plant in Lisburn. Top Ten Tips from Bellota’s Horticulturalist. Carl Kammerling launches 2022 ‘Fusion’ Promotion across full brand portfolio.

.IE brings us their Tipping Point eCommerce & digital business report Partel announces new ACRALINE ROLL Adhesive for flexible airtight connections.

Homevalue announce Peter McVerry Trust as their new charity partner for 2022.

The first all-island Octabuild Builders Merchant Excellence Awards launched for 2022.

24 26

DS Supplies introduces a range of Trojan branded extrusions. Kerridge ask, do you have the right business management software in your tool kit?

27 28

Loans for Home Improvement is the fastest growing segment.

New below-ground green seal from Wavin widens choice and adds to environmental protection.

Best practice in Customer Experience in a new eBook.

Fantastic success and awards for leading hardware distributor Joseph Murphy Ballina Ltd.

March/April 2022

regulars 3

A MESSAGE FROM THE CEO Martin Markey introduces the latest issue of The Hardware Journal.

NEW MEMBERS HAI welcomes its newest members.

CORPORATE PARTNERS A look at HAI’s corporate partners and the services they offer.

MEMORY LANE HAI brings you on a pictorial stroll down memory lane.

features AB COMMERCE SUMMIT The first of three features reviewing the AB Commerce Summit and the eCommerce insights presented.

UKRAINE CRISIS The head of the equivalent of HAI in Ukraine has provided an update on how the building materials market is impacted and is reacting to Russia’s invasion.

REGIONAL VACANCY AND DERELICTION ANALYSIS A comprehensive review of vacant and derelict property statistics by The Northern and Western Regional Assembly (NWRA).

A VIEW FROM EUROPE Dr Hans Verboven, Professor of Sustainable and Ethical Business Practice at the Faculty of Business and Economics in Antwerp University, discusses the pathway to a sustainable DIY universe.

business support 55

profiles 44 STORE PROFILE: TOPLINE CLEARYS

As Cleary’s Hardware, Carrick-on-Suir, marks ten years of Phelan ownership, their customers celebrate the friendly service and great range which has provided much-valued continuity through roller-coaster times.

48 SUPPLIER PROFILE: JEFFERSON TOOLS

NIALL DONAGHY Claims Management Group (CMG) explains to readers how to protect your business from underinsurance with a value at risk report. GEORGE ARMSTRONG Scanmatix, in his second of three articles, advises The Hardware Journal readers on how to carry out an effective stocktake.

Darren Binns and Aileen Kelly discuss Jefferson Tools’ success as it marks 20 years in busines.

48 COMMERCIAL FEATURES 56 BATHROOMS AND SHOWERS The latest industry news and customer & product trends in the sector.

64 ADHESIVES AND SEALANTS News on new product launches and training supports available in the adhesives and sealants sector.

training 52

HAI CERTIFICATE IN HARDWARE RETAIL AND MERCHANTING A look at how the students received valuable product knowledge in the programme.

SPRING TRAINING REVIEW A look back at HAI’s highly successful Spring training programme for the sector. March/April 2022

classified ads 68

A SELECTION OF CLASSIFIED ADS 5

News & Products

CUPRINOL COLOUR GUIDE IS PACKED FULL OF INSPIRATION Cuprinol Now, more than ever, we are appreciating our outdoor space, and the Cuprinol colour guide is packed full of inspiration and hacks on how to bring your customers gardens to life, in order to make the most of it all year round, from summer right through to spring. Cuprinol’s hope is to let your customers see how they can use their outdoor space 365 days of the year, and transform it season after season to enjoy with friends and family once again. From garden cinemas to autumnal retreats and even how to perk up a grey winters day by firing up the barbeque in an outdoor kitchen to host a Big Chill Grill. All these ideas and more are included in the new 2022 Cuprinol colour guide which is available from Dulux now. You and your customers can see their ‘How to videos’ on how to create these looks on their YouTube channel duluxirl. You can see the full range of bright and traditional colours at the back of the Cuprinol colour card. Hammerite We often forget that the metal elements of our customers’ gardens can be protected and totally transformed by a pop of colour. From gates to garden furniture and even the smallest of garden tools, don’t be afraid to advise adding colour with Hammerite. Even better, Hammerite contains a special formula that protects metal against knocks and scrapes – apply to new or previously painted surfaces for a flawless finish, for longer.

Three reasons why your customer should choose Hammerite: 1. Eight Year Protection Hammerite protects and rejuvenates metal and is formulated to offer eight-year corrosion protection. Using a unique alkyd technology, the special metal paint is formulated to form a tough barrier that sheds moisture to provide long lasting protection. 2. Three in one paint Hammerite Direct to Rust paint can be applied directly to rust with no need for a primer or undercoat due to its strong adhesive properties. 3. Over 35 years of leadership Hammerite are the creators of the category and have maintained leadership for over 35 years. With their heritage they can truly say they know metal better than anyone. For lots more tips, tricks and how to videos visit DuluxIRL on their YouTube account or www.Dulux.ie also www.cuprinol.ie and www.weathershield.ie to see lots of helpful advice.

ALL-YEAR ALFRESCO Bring life back to your patio set, and create a garden dining space for every season.

CUPRINOL GARDEN SHADES

March/April 2022

Join us at The RHS Ch elsea Flower Sho w 24-28 May 2022

MEDITE makes it real

at the RHS Chelsea Flower Show

MEDITE SMARTPLY has set its sights on the RHS Chelsea Flower Show to showcase its innovative product range and commitment to sustainable building. As a responsible manufacturer of timber construction panels, the company is committed to creating products that contribute to healthier buildings.

The innovative construction panel, MEDITE TRICOYA EXTREME (MTX), has revolutionised the construction and landscaping industry. This groundbreaking product is guaranteed outdoors for 50 years and underground for 25 years, contributing towards sustainable construction. Its design capabilities are limited only by your imagination.

Join the MEDITE MDF community online to receive the latest updates.

Visit meditemakesitreal.com for more information. Dreamers welcome!

News & Products

UEL ANNOUNCED AS DISTRIBUTOR FOR MYSON PRODUCTS IN THE REPUBLIC OF IRELAND the way through product development and continuously building our product portfolio of leading industry brands. MYSON is a natural addition to our existing product range, building on our success in establishing Emmeti (also a brand of Purmo Group) who have been a premium brand for multi-layer pipe and fittings within the Irish market since 2018. It’s an exciting time to expand our relationship with Purmo Group and we are delighted to introduce Myson as part of our heating solutions product offering.

Uppercross Enterprises Limited (UEL), one of Ireland’s leading suppliers of high-quality plumbing fittings & heating solutions, is pleased to announce their appointment as a distributor for Myson Products in the Republic of Ireland. MYSON (a brand of Purmo Group Plc) is a leading supplier of sustainable indoor climate comfort solutions to customers across the globe. Myson’s comprehensive range of heating systems includes radiators, heating valves, electric heating systems, towel warmers and underfloor heating systems, designed to offer the highest levels of comfort and efficiency. Paul Thompson, UEL Managing Director says: “For almost 40 years, our focus has been on providing innovative plumbing and heating solutions to the Irish market, leading

When speaking about the partnership, John Kelly Sales Director (Ireland) at Purmo Group said: “UEL are a key distributor into the Heating and Plumbing sector, with a proven track record of working with established brands and servicing an extensive customer network across the Republic of Ireland, making our partnership the perfect fit”. According to Niall O’Connor, UEL Sales Director: “We are a one-stop-shop for heating and plumbing, and we will now have Myson products available on the ground in Ireland from our extensive distribution warehouse in Tallaght, Dublin 24. Working hand in hand with the Myson technical team we will have a range of product support services and technical supports, to guide our customers through specific project requirements from renovation to new build.” For further enquiries contact sales@uel.ie or 01-400 0000 or your UEL area sales manager.

13 OF TOPLINE GROUP’S LARGEST MEMBERS TO JOIN BMF 13 of Topline Group’s largest members have joined the Builders Merchants Federation (BMF) from April 1st. Explaining the attraction of BMF membership to Topline, Hugh O’Donnell, Topline Group CEO, said: “We exist with an objective of supporting our members – many of whom are 4th, 5th and even 6th generation businesses – to profitably compete. That’s our fundamental purpose. While simply stated, it’s an objective that can only be achieved through competitive purchasing and constant

innovation, adding value to the breadth and quality of services we offer to our members. Building long-term partnerships with the best suppliers and support organisations has always been important to us and the BMF has certainly established itself as a useful and valuable resource for its members. We hope to tap into this resource and become active and engaged members.”

March/April 2022

THANK YOU TO

TOM O’CONNELL ON THE ANNOUNCEMENT OF HIS RETIREMENT AS SALES MANAGER FOR FLEETWOOD PAINTS

“

On behalf of the Fleetwood Board of Directors, I want to express our heartfelt appreciation to Tom for his many years of exceptional service in our company. Tom led Fleetwood through a period of unprecedented growth and played a huge part of where we are today as a business. Our employees and stakeholders have benefited greatly from his guidance and leadership and his influence will be felt many years into the future. Tom will continue to advise in a consultancy role and will remain a close friend to the Doyle family.

Conor M. Doyle Managing Director, Fleetwood Paints

”

News & Products

UNITED HARDWARE ANNOUNCES APPOINTMENT OF DAVID SHAKESHAFT AS COMMERCIAL DIRECTOR United Hardware Limited (UHL), has announced the appointment of David Shakeshaft as Commercial Director. In his new role, David will be responsible for leading a highly experienced cross functional team across purchasing, supply chain and marketing, in addition to implementing key plans as part of United Hardware’s ambitious new growth strategy. United Hardware Limited has over 160 Builders Merchants, DIY and Home & Garden stores employing over 2,000 people and an annual turnover in excess of ¤500 million. David Shakeshaft most recently served as Regional Director for Chadwicks in Ireland where he was responsible for operations across the Western region. Prior to this, David served as an Area Manager and Branch Manager for Chadwicks. Commenting on the announcement, Paul Candon, CEO, United Hardware, said, “We’ve known of David and his strong calibre for some time, and are now delighted that he has joined our team where we will work closely together to grow and develop our business. David brings excellent industry experience and will play a key role in enabling our members

to fully leverage their growth opportunities. Speaking about his appointment, David said: “I’m delighted to join United Hardware as Commercial Director and I am very excited about the opportunity to realise the full potential of the Group and indeed its excellent membership who have been serving the people of Ireland for generations. My personal ambition is to position United Hardware and its members as industry leaders for many more generations to come by ensuring that we are at the forefront of changes that define the future of our sector.”

David Shakeshaft, Commercial Director at United Hardware Limited.

KILSARAN ANNOUNCES PARTNERSHIP WITH CarbonCure TO DELIVER A LOWER CARBON CONCRETE SOLUTION As part of their overall strategy to bring more sustainable solutions to its customers, Kilsaran has announced the signing of a landmark partnership agreement with CarbonCure Technologies, the first of its kind in Ireland and the UK. The project represents a ¤1m investment by Kilsaran and will create an additional eight jobs in the areas of project support and R&D. It will allow Kilsaran to deliver a lower carbon solution to its clients in the construction sector, a sector that is working hard to decarbonise. CarbonCure Ready Mix is a technology that introduces captured carbon dioxide (CO2), into fresh concrete while it’s being mixed. Once injected, the CO2 chemically converts into a mineral, which permanently embeds within the mix and improves the concrete’s compressive strength. This allows reductions of carbon-intensive cement, resulting in the same reliable concrete product but with a smaller carbon footprint. Kilsaran has partnered with CarbonCure to offer its customers concrete with a reduced carbon footprint, and also increased longterm durability and reduced life-cycle impacts. Kilsaran will begin a phased rollout of CarbonCure with a trial period of production at two Kilsaran ready-mixed concrete plants in Dublin. A limited number of Kilsaran customers will participate in this trial in 2022. Commenting on the announcement, Keith Goodwin, Group Technical Manager with Kilsaran, said: “The introduction of CarbonCure will enable Kilsaran to offer our

customers concrete that is better for the environment with a reduced carbon footprint and with increased long-term durability. Kilsaran has long been a leader in environmental best practice, having been the first concrete producer in Ireland to introduce GGBS, a by-product from steel production as a partial cement replacement over 20 years ago.” Based on evidence from existing projects in the US, the CarbonCure solution typically reduces the GHG emissions impact of concrete by 4-6%, and in certain cases, as high as 10%. Keith Goodwin advises that the use of CarbonCure can effectively reduce the CO2 associated with a typical delivery of concrete by 120kg, adding up to a sizeable environmental benefit on the emissions of the overall construction project. “In an industry that accounts for a significant percentage of global emissions, such innovation is essential if we are to achieve our global carbon reduction targets.” Recognising the critical importance of climate change for its customers and all its stakeholders, Kilsaran is committed to playing an important role in driving sustainable innovation in its products and processes as part of the solution. This initiative is one of several measures Kilsaran is introducing as part of its wider corporate sustainability roadmap development. For more information about CarbonCure from Kilsaran please visit www.kilsaran.ie/products/ concrete-products-aggregates/carboncure/.

March/April 2022

News & Products

SUSTAINABLE TIMBER SOLUTIONS FROM MEDITE SMARTPLY

Wood is one of the most effective carbon stores, absorbing carbon dioxide directly from the atmosphere, and its benefits as a main building material is becoming more evident. MEDITE SMARTPLY, part of the Coillte Group, has continuously developed innovative, versatile and sustainable products, which are suitable for bespoke creations. MEDITE MDF and SMARTPLY OSB ranges include some of the most environmentally conscious building materials on the market. Following on from its involvement at the COP26 UN Climate Change Conference in Glasgow, the company has partnered with multi award-winning garden designer Sarah Eberle at the annual RHS Chelsea Flower Show in London later this

year to showcase the company’s innovation and sustainable ethos; from its sustainably managed forests through to its commitment to creating products that contribute to healthier buildings. The main feature of the garden, inspired by natural vertical rock strata, will be created out of MEDITE TRICOYA EXTREME (MTX), a lightweight MDF panel guaranteed to last up to 50 years above ground and 25 years in the ground. It is especially beneficial in environments where humidity and varying weather are of concern. In addition, the garden will feature two SMARTPLY OSB products: SMARTPLY STRONGDECK, a high-performance engineered wood, tongue and groove OSB/4 panel, suitable for the most demanding structural applications, and SMARTPLY SITEPROTECT PLUS – a pre-primed structural OSB/3 site hoarding panel ideal for securing sites. SMARTPLY OSB is made from sustainable, fast-growing timber, as the brand only use forest thinnings of new-growth pine and spruce, including the tops which are not used to make any other wood-based product. The RHS Chelsea Flower Show will take place in London on 24th-28th May 2022. Those who join MEDITE’s online MDF community site can follow regular updates on the RHS Chelsea Flower Show, share work, gain inspiration and win prizes that will enable the user to build bigger and better with MDF: www.meditemakesitreal.com

UPCOMING BANK CLOSURES MAY AFFECT YOUR BUSINESS 2022 will see the face of banking in Ireland change yet again. With another 90 bank branches set to close this year Ireland will lose another tranche of its high street banks effecting both personal and business customers. Ulster Bank are ‘encouraging customers to get ready’ for changes coming as part of its withdrawal from the Irish market. Retailers in rural communities are hit the hardest. In many cases, owners and senior staff across the country will have a longer commute to the nearest bank branch to lodge cash, cheques or to collect coin and note floats. Companies are spending more time than ever cash handling and travelling to the bank instead of time on the shop floor where their expertise is most needed. Risk to the personal safety of those employees is also a major concern. Insurance cover must be adjusted to ensure the relevant level of cover is in place whilst carrying out bank walks.

In what feels like yet another blow to business owners, bank processing fees have also reached a record high in Ireland with cash processing fees of up to 0.80c per ¤100 lodged. If upcoming bank closures will affect your business or if you are struggling with time and resources or are concerned about security and the high costs of lodging and withdrawing moneyplease feel free to reach out to Brink’s. Hardware Association Ireland have an affinity deal with Brinks who can offer your business a secure, cost effective solution. In addition Brink’s have a number of solutions that offer next day credit to your bank account ensuring deposits are in your account each day to meet the day to day needs of your business. Feel free to reach out to discuss your options with Denise at Denise.McCarthy@Brinks.com or call 087 7614656 or 0818 111330. March/April 2022

Uppercross Enterprises Ltd now distributing MYSON in the Republic of Ireland.

Europe’s leader in sustainable indoor climate comfort solutions

MYSON offers a comprehensive range of heating & cooling solutions for renovation and new construction. Contact your UEL area sales manager for specific product details, or contact sales@uel.ie or visit www.uel.ie

Unit 1c, Broomhill Business Complex, Broomhill Road, Tallaght, Dublin 24, D24VP80. Tel: 01 4000 000 sales@uel.ie www.uel.ie

News & Products

CHADWICKS UNVEILS UPGRADED COOLOCK BRANCH Chadwick’s Group recently officially announced the relaunch of its Coolock branch as part of an ongoing nationwide rebrand and upgrade program which commenced in 2018. Located at Greencastle Parade, Chadwick’s Coolock has undergone a complete refurbishment. This is the 25th branch to have undergone a refresh. The store has been serving the needs of the local community since 1970. The new-look branch has been designed with the customer in mind and features over 1,000 new products for the trade. This includes new lines of workwear, paving displays, civil displays, and an extended range of plant hire which can now be reserved online. There are also new doors, floors and bathroom showrooms showcasing the latest products from a host of well-known brands. A new coffee station has been added allowing customers to meet and catch up while in branch. There is also a community board and a trade board in the coffee area for information on local tradespeople and events happening locally. To keep customers informed on market trends and industry news, they have also recently held a series of trade-focused mornings. A key feature of the new Coolock store is the Chadwick’s ECO Centre which will provide customers with trustworthy and expert advice on the latest sustainable building products. As members of the Irish Green Building Council, Chadwick’s aim to support customers in reducing their environmental impact using sustainable building solutions. The ECO Centre features the latest materials for all sustainable building needs including insulation, airtightness, ventilation systems, heat pumps and controls, solar energy and watersaving products. Also new to Chadwick’s Coolock is the Fixing Centre, a “store within a store” concept which aims to provide builders,

GOLF TRIP TO PORTUGAL CONFIRMED The Hardware Association Ireland Golf Society (HAIGS) has recently confirmed an overseas trip to Portugal from October 5th - 12th 2022. Having been forced to cancel the original trip scheduled for 2020 as well as all its regular outings, the committee of HAIGS are delighted to be in a position to offer this trip with their partners Midland Travel. The trip will consist of accommodation on a B&B basis at the Jupiter Algarve Hotel in Praia Da Rocha with three days golf at Penina, Palmares and Salgados golf courses including

engineers, and specialist tradespeople with all the tools and materials they may need in one convenient location. The Fixing Centre offers a host of fixing materials which includes setting chemicals, concrete anchors, nuts, bolts, nails, and fixings, perfectly suited for any trade job. As well as having a substantial range in stock, customers can also order specialised fixings through the dedicated team comprised of fixing and tool specialists. As well as undergoing a revamp inside the branch, the outside has also enjoyed a makeover with the yard overhauled to provide easier access. New improvements include designated van bays for easy loading, additional car park spaces and new Click and Collect bays to allow for speedy collection.

Patrick Atkinson, CEO of Chadwick’s Group (left) with Orla Griffith, Coolock Store Branch Manager and TodayFM’s Dave Moore, pictured at the opening of the newly refurbished Chadwick’s Coolock.

buggies as required. The flights are with Aer Lingus out of Dublin with regional departures available on request from Midland Travel. Included also are all airport & golf transfers with prices available for room upgrades, golf club hiring, single supplements and additional luggage. The trip is also open to non-golfers subject to space availability. Those interested please contact David Bernie, Midland Travel, david@midlandtravel.ie, call +353 57 93 26777, or visit www.midlandtravel.ie. The Hardware Association Ireland Golf Society is also actively looking for members from the sector to join. Ladies and Gents who are golfers can contact Jim Copeland at Hardware Association Ireland, jim@hardwareassociation.ie, 087 6671361, to express an interest in joining. There are usually 4/5 outings a year with the occasional overseas trip as outlined earlier. You would be most welcome and we are sure you will enjoy meeting and playing golf with colleagues from the sector. March/April 2022

News & Products

£5 MILLION INVESTMENT PLAN FOR BREEDON TILE PLANT IN NORTHERN IRELAND Breedon Cement & Products has announced that it is investing £5 Million in a new Concrete Tile Plant at its factory in Lisburn, Co. Antrim in 2023. This will be good news for a construction sector struggling to meet demand in a buoyant market. The existing facility was originally built by the Lagan Group in 1995, however due to a strong housing market both in Ireland & the UK, demand has increased to more than double the levels in 1995. Breedon Group employs more than 3,500 people across the UK and Ireland, with over 300 staff based in the Republic of Ireland and a further 250 based in Northern Ireland. The new plant will have capacity to produce up to 22 million tiles to meet the ever-growing demand across the UK and Irish markets. It will also allow the business to increase the range of tile profiles it manufactures. Managing Director, Jude Lagan, welcomed the announcement, and said it highlights the Breedon Group’s willingness to invest heavily in direct response to market demand. “Our new Concrete Roof Tile Plant will be welcomed by the industry as it is a direct and timely response to rising demand. It demonstrates Breedon’s confidence in the market going forward, as well as its desire to continue working closely with builders’ merchants and roofing specialists to give them the products they require.” The new plant is also seen as important in helping Breedon Group’s drive to net zero, both in terms of the thermal efficiency of Breedon’s products and their carbon footprint. Breedon, a leading construction materials group in the UK and Ireland, acquired the Northern Ireland based Lagan Group in

Jude Lagan, Managing Director, Breedon Group.

2018. The company produces cement, aggregates, asphalt, ready-mixed concrete, Welsh slate and specialist concrete and clay products, and also offers a range of contracting services. It has strong asset backing, with around one billion tonnes of mineral reserves and resources. Breedon has continued to grow as the UK and Ireland market remains strong, even in the grip of a pandemic, with demand levels remaining encouraging across the Group. Trends evident in the first half of 2021 have persisted with momentum in residential housebuilding and infrastructure spending continuing to drive volume growth.

PARTNER WITH BOBBY! The owner of Bobby Products, Ryan O`Leary comes from a family that is steeped in the construction industry, with over 30 years of experience. Bobby Products was proudly named after Ryan’s father, Bob, and his son Bobby. Growing from a small base, Bobby Products have developed over the past nine years into a leading supplier of construction materials in Ireland with a particular speciality and unrivalled reputation in producing world class wheelbarrows. Brexit has opened a new door for Bobby Products in having EU manufactured and quality assured products available for nationwide delivery with quality customer service and easy returns. Operating out of the Coolmine Industrial Estate, Dublin 15, with excellent road network access, Ryan and his team are looking to partner with a like minded business to distribute their full range of products nationwide. Ryan says “We have excellent penetration on the east coast and would now like to work with a strategic sales and distribution partner to offer our 16

range of products to customers nationwide. On-going supply chain costs out of the far-east coupled with Brexit related issues have made our Bobby Barrows in particular, very competitive. If you are looking to strengthen your product portfolio and potentially partner with us on the next stage of our journey, please get in touch.” The range of Bobby Products includes the well-known Bobby Barrow. Also included is Bobby Bond, an adhesive and sealant manufactured using the latest hybrid polymer technology which will seal and adhere to virtually every substrate indoors or outdoors, mortar bins and trolleys. The company have a solid repeat business with display stands in over 50 outlets. There is business potential in the rest of the country creating the opportunity to visit monthly to restock. For further information please contact Ryan O`Leary, Bobby Products, ryan@bobby.ie, Phone: 087 7414945 and visit them at Stand M23 at The Hardware Show. March/April 2022

News & Products

TOP TEN TIPS FROM BELLOTA’S HORTICULTURALIST It’s that time of year again, it’s time for cleaning, planting, and weeding. Time for your customers to prepare their gardens for the Spring and Summer. Now more than ever before, it has become so important to consider our precious planet when preparing our gardens and landscapes. Bellota would like to share their top ten tips with your customers. These tips will help combat the negative effects of climate change and prevent diseases such as Die Back, Black Spot and Leaf Rust whilst encouraging your customers in preparing their gardens for their summer barbeques. 1) Pick the right time for pruning, following horticultural advice. 2) Invest in your tools to ensure continued clean cuts and preparation 3) Always cut above the node. The node is where leaves, buds and shoots emerge from the stem, this will prevent Die Back 4) Always cut at an angle of 45 degrees. This will ensure water does not collect and promote disease 5) Never use a blunt tool. A messy cut will take longer to heal and therefore leave the plant vulnerable to disease 6) Always keep your tools sterilised clean. It will avoid the transmitting of fungi and viruses 7) Always consider the hours of sunshine in each area of a garden or terrace 8) Remove weeds to prepare the soil properly 9) Consider the environment since there are alternatives to chemicals when getting rid of weeds. You should be able to remove weeds with specifically designed tools that will even make the task easier and more comfortable and go directly to the source 10) It is not only the actions and techniques that are important, but also the choice of good tools will guarantee a perfect and long-lasting result.

PREPARE FOR SPRING AND SUMMER TOGETHER Bellota. The very best gardening tools for your garden

For further information contact Les Ashley on 087 440 8077, email les.ashley@bellota.com or visit bellota.com/en-gb

For further information contact Les Ashley on 087 440 8077 or email les.ashley@bellota.com

March/April 2022

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CARL KAMMERLING LAUNCHES 2022 ‘FUSION’ PROMOTION ACROSS FULL BRAND PORTFOLIO Carl Kammerling International (CKI), the home of C.K Tools, is giving the hardware trade another reason to ensure their customers have access to the best tools for the job through its 2022 Fusion promotion and incentives scheme. Live now and running until the 27th May 2022, Fusion is offering hardware stores and builders merchants a welcome profit boost for the first half of the year with 180 products on promotion across the C.K Tools, C.K Magma, C.K Classic, Avit and Kasp Security brands. With discounts of up to 65%, CKI is also offering sign up rewards, a new connected reward scheme with its Q4 Magnetic promotion, access to promotion exclusive items and sales driving POS all for an extremely low initial order value, making this the most standout Fusion promotion to date. Mark Raines, Head of Marketing at CKI, said: “With more than 200 years of heritage in the trade, we understand the importance to our customers of getting a strong bottom line established in the first half of the year. Fusion is our way of supporting them and ensuring this can be achieved through the perfect promotional mix of proven sellers, core items, full ranges and great value deals.” To enable easy participation, Fusion has a minimum sign-up of £300/¤360 for the first order only, after which customers can place as many orders as they want, at any value they want, and across as many or few product lines as they want. Furthermore, CKI has created a cross-promotion reward scheme between its Fusion and Magnetic promotions, enabling customers to get an early start on end of year vouchers and

free-of-charge stock accruals, by purchasing during this current promotion. For further information on the terms and conditions of Fusion 2022, visit www.carlkammerling.com/fusion_2022/ or to sign up please contact your sales representative or call customer services on +44 01758 701070 for more information.

March/April 2022

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VARO OFFERS NEW GENERATION CORDLESS POWER TOOLS Varo, one of Europe’s leading hand and power tool designers and distributors for over 60 years, have found that cordless, single battery platforms have become increasingly popular as users save costs by no longer having to buy unnecessary batteries and chargers. Jeroen Nys, CEO of Varo, says that Varo have also taken a big leap forward into the future technology of cordless power tools. “The majority of battery platforms available in the market can only operate with one specific range of voltage at a time.” “We at Varo are proud to launch Dual Power. This remarkable range of power and garden tools now offer a one-battery platform that covers both 20 V and 40 V power and garden tools with over a 100+ products from which to choose.” In other words, a one housing battery pack, albeit 20V or 2 X 20V can fit any Dual Power tool or Garden tool. In addition, Varo’s Dual Power charger has been designed and developed to be able to charge all Dual Power batteries within its range, quickly and

efficiently. The batteries and charger can be acquired separately or as part of a starter kit. One battery and one charger, regardless of the tool’s voltage. That makes Dual Power both economical and ecological because your customers don’t need a different battery for each tool. Depending on the users’ projects, budget and power needed, Varo’s customers will find the power tool designed for them which offers much more flexibility and possibilities within the Dual Power range. Jeroen Nys says “We are very proud to be supplying Ireland with such a unique range consisting of endless possibilities. We also offer a three-year warranty (one year for batteries) and a five day after-sales turn around with our after sales and maintenance partners, Tooltech”. https://tooltechltd.com/. For further information please contact Les Ashley, les.ashley@varo.com or directly on 087 440 8077, www.varo.com.

For further information contact Les Ashley @ les.ashley@varo.com or directly on 087 440 8077 March/April 2022

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THE PANDEMIC HAS ALTERED MANY CONSUMER AND BUSINESS BEHAVIOURS According to new research from .IE, the managers of Ireland’s trusted online .ie address, just 15% of SMEs said they use a firewall or antivirus software, while only 11% use two-factor authentication. Just 4% said they trained staff in cybersecurity best practice. “While it might be tempting for a small business to postpone investing in anything that doesn’t lead to a measurable return in the here and now, a cyberattack can be immediately devastating and lead to permanent erosion of customer trust,” said David Curtin, Chief Executive of .IE. “We know from the HSE ransomware attack in 2021 how a small error can lead to the crippling of critical infrastructure. Similar incidents among businesses are increasingly common, yet most are entirely avoidable with good security hygiene by staff and the use of basic cybersecurity tools, such as antivirus software and a password manager.” The findings were revealed in .IE’s new report, *Tipping Point 2022: Irish e-Commerce and digital business in the post-Covid era, published in partnership with Digital Business Ireland. The report is the third and final part of a trilogy of research that has examined consumer and SME attitudes and adaptations to the pandemic over the past two years. Preparing for the post-Covid era The pandemic, directly and indirectly, through digital technology and changed sociocultural priorities, has altered many consumer and business behaviours. The .IE Tipping Point report shows that the pandemic has also accelerated Ireland’s move towards cashless transactions. Surprisingly, increasing cashless transactions is universal among all generations. 66% of Baby Boomers (born 19461964) said they were using cash less often, compared to 58% of Gen X (1965-1980) and 62% of older Millennials (19811990). Sustainability and the environmental friendliness of a business’s product and supply chain remain a priority for consumers. Almost 80% said it is ‘very’ or ‘somewhat important’ that the product they order online is produced and delivered in a sustainable way, a figure that rises to 90% among younger Millennials (1991-1996).

The Covid consumer “Consumers in the post-Covid era will be driven by convenience, ease of use, and experience. Just as many of us now value the flexibility of hybrid working, we also value hybrid shopping. We enjoy the experience and the convenience of in-store shopping while simultaneously valuing the ease and speed of e-Commerce. We gravitate towards retailers that give us the best of both worlds,’ said David Curtin. ‘Irish SMEs need to be aware of the different shopping preferences among the digital native generations, particularly as economic purchasing power shifts to them in the coming years. Businesses that do not cater to these needs or offer a compelling online experience will simply lose out to their competitors at home and abroad,’ said David. The survey results showed that consumers continue to view international retailers as more competitive on price and range, but they consider Irish SMEs to be more trustworthy and more reliable and to have better delivery services. The Covid SME Exactly three-quarters of SMEs surveyed have a website. Just over a third (34%) have an online store and of that figure, 8 in 10 sell directly through a store on their own website. Half of SMEs have invested in their online presence since the start of the pandemic. In the majority of cases, this has resulted in improved sales. Among investing SMEs, 30% said they are busier than before the pandemic and 36% have been able to maintain the same level of pre-pandemic business. Just over half (54%) of SMEs are planning a significant digital investment in the next 5 years, with most focusing on launching a new website (23%), improving their existing one (15%), or building a dedicated app (13%). Read .IE’s new report in full here www.weare.ie/wp-content/ uploads/2022/03/IE-Tipping-Point-Report-2022.pdf. * Tipping Point 2022, A total of 1,000 consumers aged 18+ were surveyed via online questionnaire. A total of 502 SMEs in the retail and customer-facing professional services sectors were interviewed via telephone. Research was carried out between 6 January and 4 February 2022.

March/April 2022

News & Products

Controls Humidity in Buildings Reduces energy consumption PLUS

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March/April 2022

Improves Thermal Efficiency

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The advanced Partel roll adhesive for sealing of internal and external membranes form a complete, tested system in accordance with Part L and DIN 4108-11. Designed for productivity, ACRALINE ROLL is set apart by its functionality – it’s quick and easy to apply directly from the roll, with the simple handling of a pressure-sensitive adhesive, ensuring permanent elastic airtight connections, with no drying time needed. Ideal for a very wide range of substrates, the roll sealing tape can be processed even at temperatures as low as -20°C. Both during processing and after application, ACRALINE ROLL offers maximum adhesion accuracy thanks to its highperformance acrylic adhesive, engineered to achieve optimum peel, tack and long-term strength. It is 100% solvent-free adhesive, with outstanding water and temperature resistance. That makes it a reliable solution, that simultaneously protects the environment and prioritises Indoor Air Quality (IAQ), while meeting the market needs. The ACRALINE ROLL adhesive is suitable for all building types – new build and retrofit projects, commercial and residential developments. For further information, please visit www.partel.ie to learn more about this innovative energyefficient solution.

Partel upgrades the performance and functionality of the ACRALINE ROLL adhesive with new technical features, which offers a unique sealing solution of membranes for professionals in the construction of low-energy buildings. “It is a unique compound, because it combines the advantages of liquid adhesives and adhesive tapes, resulting in a smart bonding approach with outstanding immediate adhesion properties.” said Hugh Whiriskey, Technical Director, involved in R&D process.

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For more detailed guidance for your specific project, get in touch with our Technical Consulting Team, or visit our website to learn more.

PARTEL.IE | TECHNICAL@PARTEL.COM | 091 428 714

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HOMEVALUE ANNOUNCE PETER MCVERRY TRUST AS NEW CHARITY PARTNER FOR 2022 Homevalue Group has announced an innovative new collaboration and partnership with housing and homeless charity Peter McVerry Trust (PMVT) for the year 2022. As part of the charity partnership, Homevalue will support Peter McVerry Trust across a number of initiatives, including the supply of hardware, materials, and resources at a national and local level, as well as with financial contributions and support from over 90 local Homevalue stores, throughout the year. Education: A key focus of the partnership will see Homevalue supporting Peter McVerry Trust Learning Centres and their work with Junior Certificate students in accessing products, hardware, resources, and expertise as part of their studies. Peter McVerry Trust operates two specialist Learning Centres, which support [Junior Certificate] students through the delivery of high-quality educational programmes. The Learning Centres facilitate access to education for young people who cannot access mainstream educational resources due to their personal circumstances, for example the need for further learning support, educational, emotional, social, or behavioural challenges. Homevalue will help to provide improved access to tools, hardware, and materials for Junior Certificate Woodwork students, improving their overall learning experience and access to equipment in the woodwork room. New Developments and Refurbishments: Beyond education, Homevalue stores nationally will also provide supports and materials to PMVT for new housing developments and the refurbishment of homes for people exiting homelessness and at risk of homelessness.

PMVT is directly involved in the building of, and refurbishment of houses and homes and is one of the fastest growing providers of social housing in the State. The partnership will see PMVT developments work with local stores to access raw materials, hardware, and stock as they work to tackle homelessness throughout Ireland. Homevalue will also be supporting PMVT in the development and maintenance of their Mindfulness Garden. This will allow clients to upgrade and care for their garden throughout the year and ensuring access for patrons to a key space for the organisation. Speaking about the charity partnership, Paul Candon, CEO of United Hardware, trading as Homevalue, commented: “We’re delighted to announce Peter McVerry Trust as our charity partner for the year 2022. We’re highly supportive of Peter McVerry Trust and their ambition and commitment to tackling homelessness in Ireland. We hope that our partnership can be a natural fit in terms of what we have to offer via supplies and resources of hardware, as they continue their incredible journey as one of the fastest growing suppliers of social housing in Ireland. Further, we’re delighted to support them in their work to facilitate and cater for the educational needs of young people. We’re very excited by this partnership and looking forward to undertaking the various fundraising initiatives locally, and getting our stores involved.” Local Activation: Throughout 2022, Homevalue will be fundraising for Peter McVerry Trust through the activation of their 90 plus stores, with staff participating in a number of fundraising initiatives organised at a national and local level. Local stores will host their own ‘fundraising challenges’ as well as participation in the Peter McVerry Trust Cycle that will take place on the 17th of September 2022 and Golf Classic, 6th May.

[L – R] Sarah Morrissey, Manager of Peter McVerry Trust’s Carline Learning Centre, Pat Doyle, CEO of Peter McVerry Trust, Paul Candon, CEO of United Hardware, trading as Homevalue and Emer O’Donnell, Marketing Manager with Homevalue.

March/April 2022

News & Products

THE FIRST ALL-ISLAND OCTABUILD BUILDERS MERCHANT EXCELLENCE AWARDS LAUNCHED FOR 2022 Octabuild has announced that the Octabuild Builders Merchant Excellence Awards will be an all-island competition for 2022. Ray Molyneaux, Chairman of Octabuild said: “Following two years of unprecedented restrictions, which meant the annual Octabuild Awards had to be put on hold, we are delighted to announce that for the first time in the history of the Awards, the Octabuild Builders Merchant Excellence Awards will be an allisland competition for 2022. “On behalf of the eight Octabuild member companies – Dulux, Etex Ireland, Glennon Brothers, Grant Engineering, Gyproc, Irish Cement, Kingspan Insulation and Wavin Ireland, I would like to encourage merchants across the country to enter their business.” The Awards will be open for entry from May 2nd with closing deadline of July 1st. Categories include the overall Octabuild Award for Excellence, which is open to the winners of the Leinster, Munster, Northern Ireland and Connacht/Donegal/Monaghan/Cavan Awards for Excellence. There are also Awards for Excellence in the areas of Business Management, Customer Service, Sales & Marketing, Sustainable Business and Community Outreach, plus an opportunity to recognise up and coming talent in the industry with the Rising Star Award.

“There are many benefits in entering from enthusing and motivating staff to public recognition of your business achievements, creating marketing opportunities and boosting customer confidence,” said Ray. Entries can be made online, by email or by post from May 2nd and merchants can choose which award categories to enter. Shortlisted merchants will receive a 90 minute visit from the panel of Ray Molyneaux, Octabuild Chairman. independent judges during August/September and winners will be announced at an Awards ceremony in Dublin on Thursday, 13th October 2022. Checkout www.octabuild.ie for more information.

ORIGO IS TOOLSTREAM’S NEW EXCLUSIVE DISTRIBUTOR FOR THE REPUBLIC OF IRELAND Toolstream is pleased to announce an exciting new partnership with Dublin-based distribution company Origo, who will help drive sales, marketing and distribution of its 6,000 products to customers in the Republic of Ireland from 18th April 2022. Origo customers will have full access to all Toolstream products across 18 categories, including Silverline’s awardwinning hand and power tools, Triton’s specialist woodworking tools, and Scruffs’ premium head-to-toe workwear solutions. Origo offers outstanding customer support as well as digital and social media and event activation. This collaboration will bring a much-improved service and faster delivery times to customers in Ireland, as stock will be held at Origo’s warehouse in Dublin. Origo’s dedicated team of representatives will also offer in-store merchandising March/April 2022

assistance, and customers can visit its showroom to browse ranges and view products before purchasing. Darrell Morris, CEO of Toolstream said: “We have always experienced a high demand for our products in the Republic of Ireland, and with the support of Origo, we’ll be able to reach many more retail partners in the area.” Visit www.toolstream.com for more information about Toolstream, or contact Ireland National Accounts Manager, Chris Mahon, at Chris.Mahon@toolstream.com or call +44 (0)7785 991500. For more information about Origo, go to www.origo.ie or call Key Account Manager, Eddie Walsh on +353 (0)87 161 4452 or email ewalsh@origo.ie

News & Products

DS SUPPLIES INTRODUCES A RANGE OF TROJAN BRANDED EXTRUSIONS

MADE IN JAPAN, TRUSTED WORLDWIDE

DS Supplies introduces a range of Trojan branded extrusions designed for use with LED lighting. This will facilitate a growing demand for efficient interior lighting such as under stair treads, recessed into walls and skirting boards, along with many other applications around the home and office space.

Their premium knives and blades also cut better and are safer to use. Take, for example, the X Design MXP-AL Knife. A rubber wraparound grip prevents slipping, so you can apply considerable force to cut tough materials. It also drastically minimises hand fatigue. Plus, its aluminium diecast construction is robust and corrosion-resistant, yet light. So, you can use it for longer with minimal fatigue. The knife is equipped with a unique, double-honed, black blade that’s much sharper than many others on the market. Expect plenty of repeat sales on these blades.

This range includes easy to fit surface mounted lighting, recessed lighting as well as specifically designed stair profiles for commercial use. Their LED light strips include warm and cool white lighting and are IP65, which means that they are covered with a layer of protection from dust and moisture. The product also benefs from a three year warranty. Trojan is an Irish brand and has been providing Flooring Accessories & DIY installation solutions since 1998. This new range complements their existing broad offering of floor & furniture finishing profiles to their customers nationwide. The Trojan LED profiles are silver anodised, available in 1m & 2m lengths, they come with a diffuser, end caps and fixing clips where applicable. Enquires to lauren@dssupplies.com

OLFA knives and scrapers are designed, developed, and manufactured in Japan and have been since 1956. Ultimate longevity means that they are outstanding value and kinder to the environment than disposable ones. Axus Decor, who distribute OLFA in Ireland, are so confident in OLFA’s quality that they support you and your customers with a lifetime guarantee on most tools.

The X Design scrapers, also with rubber wraparound grips, are just as advanced. They feature a hammerable end that you strike to remove tiles and other challenging materials with ease. Blades are interchangeable via a tool-free mechanism which comes in handy when switching blades. The optional, flexible BSF blade is exceptional for lifting off wallpaper or paint, it quickly removes them whilst still minimising damage to the substrate underneath. When the scraper is not in use, cover it with its easy clip-on blade cover to protect fingers when hunting through a tool kit. There are many more notable innovations in the OLFA range, including specialist cutters for protective sheeting, multipurpose saw blades and glass scrapers that don’t scratch glass and many more. To become a stockist, email Anthony White, National Sales Manager, anthony.white@axusdecor.com or call on +353 87 381 8356. Connect with us on Instagram @olfa_ukie

March/April 2022

EST. 1974

Electroweld Profit Centre

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For all your Welding needs T: 01-8473222 E: sales@electroweld.ie Kestra House Malahide Road Industrial Park Malahide Road Dublin 17 D17 NT22

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DO YOU HAVE THE RIGHT BUSINESS MANAGEMENT SOFTWARE IN YOUR TOOL KIT? K8 from Kerridge Commercial Systems (KCS) is innovative business management software that provides you with the tools to improve business performance. Its rich functionality gives you total control of your business, making managing your sales, stock, and accounts easy and convenient. K8 can be enhanced with modules for e-Commerce – allowing you to trade online 24/7, business intelligence and a suite of mobile apps that allow you to take the technology to the job, bringing considerable efficiency savings across your business. As Eoin O’Connor from Topline O`Connors explains “K8 supports all key aspects of our retail and merchanting business in Rathkeale and Newcastlewest, It has allowed us to grow the business efficiently over recent years and navigate the challenges of Covid, taking advantage of digital add-ons to the core system. This includes mobile apps for delivery drivers and warehouse staff.” Using K8’s suite of mobile apps, a picker can scan the items from its bin and then place the items onto the pallet for delivery. The pick is automatically confirmed with no further intervention or paper, and provides accurate picking. The manifest for a driver can be electronically uploaded to a smart device and checked. On delivery the driver can then use the ‘sign on glass’ feature and take a photo as evidence as

relevant. All these details will be immediately electronically uploaded to K8 upon completion of the delivery capturing full proof of delivery. All the transactions have two major benefits: 1) they are minimising the amount of resources consumed – paper, ink, energy 2) the transaction is immediately up to date in K8 when the sub-task has been actioned, no additional effort required, no costly filing and storage. Hence efficiency and greater profitability. KCS’s robust cloud – hosted solution, K-Cloud, provides data security, resilience, business continuity and includes everything from servers to storage, system analytics and more. The solution reduces costs and waste and helps you scale as the needs of your business change. KCS work hard to ensure every one of its customers get the most of their K8 system. Its dedicated team can provide a range of services including consultations, implementations, technical advice and tailored training. Isn’t it time you got the right tool for your business? Find out more about K8 at: www.kerridgecs.ie. Or, talk to the team at Stand J16 of The Hardware Show, Citywest, Dublin on the 24th & 25th of April.

TIMCO LAUNCH THEIR NEW PRODUCT RANGES TIMCO are excited to launch their new Industry Packs across their key screw ranges. The chosen lines represent the bestselling sizes from their respective range containing a minimum of 1000 screws, each box is both robust and re-usable as well as having a secure ‘click shut’ lid. The Industry Packs have been specifically designed with the tradesperson in mind.The large quantity of screws included are ideal for busy construction sites. Once empty, the box can then be refilled and re-used on site again. The company have also recently rebranded their complete Diamond Blade offering as well as enhancing the specification for each product to meet the needs of the trade professional. The grading has been simplified with the introduction of General Purpose, Trade and Professional options. Alongside their hole patterns, they are clearly differentiated through the new-look TIMCO branded packaging. TIMCO have also refreshed their Diamond Core Bits & Accessories. Manufactured using laser-welded technology, they have refreshed the full offering and created a clearly

differentiated range all suitable for a wide variety of building substrates. The new Premium Diamond Core Kit is now supplied in a robust aluminium carry case for added safety and functionality. Bigger and better is TIMCO`s selection of Adhesives, Sealants, Building Chemicals and Cleaners.The new ranges includes more specialist lubricants and paints as well as the introduction of greases and oils for the construction, industrial and agricultural sectors. Newly available from Timco are Squire Padlocks, the British name in lock security since 1780, pioneering locks for the home, work and leisure. Squire Locks are tested to the highest global security and fire safety standards to ensure the finest tolerances, reliability and outstanding performance. Coming to TIMCO in April, they will also be launching a new and comprehensive range of TIMCO Hand Tools which is a first for the company. For further information contact www.timco.co.uk. March/April 2022

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LOANS FOR HOME IMPROVEMENT IS THE FASTEST GROWING SEGMENT Banking & Payments Federation Ireland (BPFI) have recently published the BPFI Personal Loans Report for Q4 2021. The new report, which will be issued on a quarterly basis, details the volume, values and uses of personal loans drawn down from participating BPFI member banks. Loans for home improvement is the fastest growing segment increasing in value terms by 20% to ¤462 million. The following are the key figures: Total loans • A total of 39,803 personal loans were drawn down in Q4 2021 valued at ¤344 million representing an increase of 34% in volume and 20% in value year on year. • Looking at 2021 as a whole more than 140,000 personal loans were drawn down in 2021, 12% more than in 2020. The value of drawdowns rose by 13% to almost ¤1.4 billion. • The average personal loan fell to ¤8,652, the lowest level since the data series began in 2020. Home Improvement loans • In Q4 2021 some 11,906 personal loans worth ¤116 million were drawn down for home improvements, some 34% higher in volume terms and 20% higher in value terms than in Q4 2020.

TRADEX ARE DISTRIBUTORS OF PROTECTiT RANGE Tradex Paint & Décor Supplies is a second-generation family run business, specialising in the sale and distribution of Paint and Décor supplies throughout the island of Ireland. A culmination of 50 years in the Painting & Decorating Business, over 30 years in retail and almost 20 years in wholesale, makes them experts in their field. They understand the market and are constantly evolving to meet market needs. As a family business, they punch above their weight, are agile in their approach to pre-empt and meet new market trends and go over and above to meet their customers’ expectations. They stock a wide range of bespoke own branded décor products and partner with market leading brands including Purdy, ArroWorthy, Zinsser, PX and Sait. They are proud sole

March/April 2022

•

Over the course of 2021 loans for home improvement were the fastest growing segment, increasing in volume terms by 24% to 43,336 and in value terms by 20% to ¤462 million. The average home improvement loan was ¤9,748 in Q4 2021 down from ¤10,899 on the fourth quarter of 2020.

Commenting on the report, Brian Hayes, Chief Executive, BPFI said: “The report is a brand new set of data published by BPFI providing a comprehensive overview of the numbers and types of personal loans which are being drawn down by consumers. For the first time ever these new figures are giving us an insight into the significant scale of personal lending by BPFI members, with current loan volumes equating to 2,756 loans drawn down per week, 833 of which are for home improvements. We plan to publish this data on a quarterly basis and expect to see some interesting trends emerging over time. The Covid-19 restrictions had a substantial negative impact on lending activity especially in Q2 2020 but with improving consumer confidence, we expect demand for personal loans to increase in 2022.” Download the BPFI Personal Loan Report time series https:// bpfi.ie/wp-content/uploads/2022/02/BPFI_PersonalLoan_ Drawdowns_time_series_Q4_2021.xls. or see www.bpfi.ie for further details. distributors of the hugely successful Blockade and RockTop ranges by Smith and Rodger, one of the oldest family run manufacturers of paints in the UK. Established in 1877, they have continued to invest in research and development across all its sectors. Tradex are also distributors for the PROTECTiT range of products including ‘Clean & Protect Roofs’, a professional grade algae, mould, lichen remover and a surface sealer all in one. The professional formula is designed to cleanse heavy surface contamination along with providing a breathable protective seal on roof surfaces. Come visit them at Stand E30 at The Hardware Show where they will be show-casing their full range of innovative products. For further information please contact Rory McMahon on 086 3797795 and visit www.tradex.ie / www.protectitsp.ie .

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FANTASTIC SUCCESS AND AWARDS FOR LEADING HARDWARE DISTRIBUTOR JOSEPH MURPHY BALLINA LTD There have been some amazing successes of late for the Ballina based distributor Joseph Murphy Ballina Ltd (JMBL) and 2022 is proving to be no different. The management team at JMBL have recently been awarded with the All-Ireland Business Foundation (AIBF) All-Star Accreditation and this month they announce, their MD Lorraine Burnell has been awarded All-Star Mayo Business Person Of The Year 2022. AIBF CEO Elaine Carroll: “Lorraine has shown herself to be a dynamic and talented leader with a bright vision for the future of JMBL. Her vast experience and notable talent allows her to execute on that vision and we are proud to recognise her with All-Star Mayo Business Person Of The Year 2022 Accreditation.” The Hardware Journal recently spoke to Lorraine about her plans for the future of the thriving business: “I am very excited about the future of the business and I am proud of my Management Team and the continued development of our products and services to our growing customer base. I always say, I am nothing without my team and as a team we are striving to completely restructure and streamline the business. Receiving these awards and accreditations recognises the work and progress driven by the team. For over 100 years JMBL have been a strong player in the market

and we want to look to the future by harnessing the new processes and systems we have developed over the past year. We have a new SAP system, a new e-Commerce website josephmurphy.ie with over 4,500+ products online and a new EDI system.” JMBL will be exhibiting this year, for the first time, at The Hardware Show. They will have a fantastic display of their MOY Ranges which includes Ironmongery, Tools, Wheelbarrows, Gardening ranges and more! There will also be more announcements of their new Winter Ranges to include, wicker baskets, heaters and clothes airers. The business offers a diverse range of own branded MOY products as well as leading industry brands. “We are continually diversifying our services and have developed our Distribution, CDC and Pick & Pack Services. We can also announce we have secured exclusive new brand agencies for the UK & Irish markets. We are all in a new economy and we will have to diversify and be flexible to adapt. I am so excited for the next chapter of JMBL”, states Lorraine. Be sure to visit the JMBL team on Stand G23/G27 at The Hardware Show or check out their e-Commerce website www.josephmurphy.ie

The JMBL Management Team Picture: L-R; Michael Murphy Sales Office Manager, Tracy Jackson Finance Manager, Lorraine Burnell MD, Kenneth Lavelle Purchasing Manager, Aoife Gavin Marketing Manager.

March/April 2022

News & Products

NEW BELOW-GROUND GREEN SEAL INNOVATION FROM WAVIN WIDENS CHOICE AND ADDS TO ENVIRONMENTAL PROTECTION Wavin has long been an innovator in the use of underground and overground pipe and fittings to contribute to sustainable, healthy environments. It has now developed a new technology to provide added protection from trees that may be planted close by in residential areas. Called RootSeal Technology, it repels tree roots which solves a number of challenges for architects, specifiers, developers and planners. RootSeal Technology enables drainage systems to be future proofed by using a naturally sourced inhibitor to harmlessly repel tree roots and to reduce the risk of damage and upheaval. It also removes the disruption and environmental cost of repairing or replacing drainage systems damaged by tree root ingress. The inhibitor is embedded in a new easily identifiable green coloured seal acting like a natural force-field. It deters roots from penetrating the pipe fittings, reduces the intensity of root growth around the socket and seal, while having no other impact on the roots, surrounding soil or wildlife.

Michael O’Donohoe, Wavin’s Country Director for Ireland says, “As more and more trees are being planted in residential settings below ground there is an increasing interaction between tree roots and drainage systems that carry the very thing that trees are seeking to survive; water, air and bionutrients.” “RootSeal Technology addresses this issue by building an effective inhibitor into the pipe seal itself to repel roots, inhibit ingress and leave both pipe and tree undamaged. It builds on the existing Wavin seal technology. In the coming months we will begin the roll-out process, as a no-cost enhancement, which will ultimately see RootSeal Technology introduced to our full range of underground pipes and fittings” For more information contact: wavin.ie/rootseal

RootSeal Technology provides an extra level of safety and can extend the life of a drainage system. It was developed by Wavin and the scientifically proven inhibitor has been independently tested.

March/April 2022

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John Bourke ACII Direct Dial – 01 8022361 Mobile – 086 8146236 E mail johnb@dibl.ie

Dolmen Insurance Brokers Ltd. is regulated by the Central Bank of Ireland.

News & Products

COMPOSITE COMPOSURE Whiteriver Group were one of the first companies to introduce composite decking to the commercial and residential market in Ireland and stock a wide range of products in their “Portland” and “Ultrashield” ranges. They have recently launched a range of composite cladding which Sales Director, Iain Wogan says “Has been well received to date with additional stocks due to land towards the end of June to meet current demand.” When it comes to home improvement, there is one space we have all spent considerably more time in over the past two years and that is our gardens. Our appreciation for this outdoor extension of our home has grown considerably and people have gone to great lengths to make this space their own. We have all witnessed an explosion of awnings, gazebos, lighting, brightly painted fence panels, garden furniture, BBQs and even the occasional pop up Shebeen in our neighbourhoods. This additional gardening spend has been a welcome boost for retailers and it is hoped the weather holds for the season ahead and people continue to embrace the outdoors. While lawns and plants are a given, it is important to get the groundwork right in the form of a functional patio to

accommodate the BBQ, furniture and the odd decorative plant pot. Paved patios have been a staple of many Irish homes with materials ranging from porcelain to granite and designs ranging from plain flags to plain crazy! When it comes to decking, composite has become the first choice for most as a low maintenance alternative to traditional timber. Composite decking first arrived on our shores around 12 to 15 years ago and since then has become a must have product for our industry. While homeowners were the early adopters of this versatile material, the commercial sector quickly followed and composite decking is now the choice for most developers and contractors. It is widely used in apartment balconies and now we see it featured in roof top gardens, board walks and marinas as a perfect complement to paved and grassed areas. We are all familiar by now with the two main types of composites on the market: first generation, with its standard groove designs and second generation with the more attractive wood grain effect. This second generation has all the attributes of first generation with added protection in the form of a capped shield which gives the boards an additional protective coating. Brochures and Trade Price Lists are available by contacting the Whiteriver Customer Services Team sales@wrg.ie / 041 6861000.

HAI IS DELIGHTED TO WELCOME ITS NEWEST MEMBERS

Bellota Tools Calle Urola 10, Apdo No 1 20230 Legazpi (Guipuzcao) Legazpi, Spain Contact: Les Ashley Email: les.ashley@bellota.com Ph: 087 4408077 Category: Manufacturer & Distributor of quality hand tools and protective equipment

OZX Group Level 1, Portfolio House, Kilbarrack Industrial Estate, Raheny, Dublin 5 Contact: Tony McMullan. Email: tony@ozxgroup.com Ph: 01 6933445 Category: Specialist supplier and distributor of products and machinery to the construction retailer and the hire trade

Curust Industries Ltd Unit 7, Bromley Business Park, Farankelly Road, Greystones, Co Wicklow Contact: Richard Brocklesby Email: info@curust.ie Ph: 01 2760800 Category: Suppliers of solvents, specialist paints, general hardware and security products

Tradex Supplies Ltd Mahon House, Moraghy Business Park, Monaghan Road, Castleblaney, Co. Monaghan Contact: Rory MacMahon Email: tradexsupplies@yahoo.com Ph: 042 9754573 Category: Distributor of Paint / Decorating, Hardware / DIY Products.

Varo Tools Joseph Van Instraat 9, 2500 Lier, Belgium Contact: Les Ashley Email: les.ashley@varo.com Ph: 087 4408077 Category: Manufacturer & Distributor of quality hand & Power tools for Construction, DIY and Garden

March/April 2022

News & Products

AB COMMERCE SUMMIT 2022 March 10th marked an important milestone for AB Commerce and Magico, the launch of the second AB Commerce Summit in The Heritage Hotel in Co. Laois. The conference saw 80 delegates (56 of whom were retailers) and 12 exhibitors (including AIB Merchant Services and Humm) join for a day of presentations, expert speakers and panel discussions on how retailers can build brand loyalty and increase revenues through innovative eCommerce and online developments. A Retailer’s Journey with Stakelums Magico’s Ursula Normoyle welcomed delegates before introducing Stakelums Hardware’s Joe Connolly for an insightful interview on Stakelum’s online journey. The conversation outlined how they built their eCommerce platform and successfully promoted it and engaged with customers throughout Covid, using innovative collaborations and activity to double-down on brand exposure and combat storage and logistics challenges. “The catalyst for change was Covid”, explained Joe. Stakelums had an eCommerce platform in place at the time of the first lockdown, and when the effects of the lockdown kicked in and online orders kicked off, he and his team leaped into action.

An Agency View Giving an agency’s perspective on communications, Paul Walsh from Adhere Digital discussed the usage of Push and Pull marketing in raising Awareness and Acquiring new customers. Push Marketing Paul recommends using Push Marketing (pushing your products/ brand to customers to raise awareness through content-based communications like emails and social media) in the following types of situations: • • • • •

When trying to sell a new, niche or unique product When launching a new website During holidays or seasonal events When clearing out end-of-season or excess stock When promoting brand awareness while competing against competition

He gave a caveat that Push campaigns tend to reach a wider audience but may yield lower conversion rates than Pull campaigns in the short-term.

Awareness and Acquire The first session of the day – Awareness and Acquire – covered how to build awareness among your target market, convert them to a sale, and retain them as customers into the future. Magico’s Breige Grogan started her presentation by pointing out the No.1 eCommerce myth: “If they build it, they will come”. “When you get your business, your journey is only starting.” explained Breige, reminding delegates that it’s not enough to set up your online platform, you must reach out and connect with potential customers. Acquiring a potential customer’s attention requires a marketing investment. When it comes to choosing the ideal marketing mix, it’s all down your target audience. Who are they? Where are they? What channels of communication do they use? What are their motivations and what messaging are they likely to respond to? Once you have your target audience and a strong eCommerce and communications team, the next step is to start planning. “It’s better to be proactive than reactive,” explains Breige, “because being proactive means you can react more effectively.”

Pull Marketing As for Pull Marketing (where you draw customers to your products/brand through less intrusive communications like SEO), Paul recommends this channel:

Panel discussion concluding the Awareness and Acquire session - including Rob Harris from Stakelums and Paul Heavin from Heavins.

Joe Connolly from Stakelums discussing their eCommerce journey with Ursula Normoyle from Magico.

• • •

When you have high-demand products and you’re trying to sell them on your website To build a steady stream of users to your website When you want to maintain dominance in a certain search category

In contrast to Push Marketing, Pull Marketing will reach a smaller, more targeted audience, but will yield better conversion rates. An insightful panel discussion on Acquisition Marketing including heavins.ie, stakelums.ie, pharmacystore.com and pharmadirect.com wrapped up this session. In the next issue, we will cover the second session of the day, which covered: Convert and Fulfil.

March/April 2022

News & Products

NEW APPOINTMENT AND GROWTH AT DRAPER TOOLS Kevin Smith has been appointed Marketing Director at Draper Tools, joining the company’s board of directors as part of ongoing plans for growth and innovation. Kevin initially joined the 103-year-old tool firm in January 2020 as Head of Marketing and played an instrumental role in helping the business successfully navigate the challenges brought about by the pandemic. Since his arrival, Draper’s marketing function has gone from strength to strength with several new initiatives and appointments to the department, bringing in a wealth of new talent across digital marketing, communications, strategy, design and e-Commerce. Prior to joining Draper, Kevin co-founded two successful marketing agencies, as well as working as an independent consultant, with the likes of Canon EMEA and Sage to modernise their marketing functions. Speaking about the new appointment and his time at Draper, Kevin Smith said: “I love what I do. I always have. Not everyone can say that, so I count myself very fortunate. In January 2020, this passion led me to the doors of Draper Tools”. Originally established in 1919 by Bert Draper, Draper Tools is still family owned and run today by the fourth generation of the Draper family. The business remains as committed to growth as ever, with a state-of-the-art new warehouse build currently underway at its UK Hampshire headquarters. The international operations are also expanding, with the company now exporting to over 70 countries worldwide. The rapid growth and expansion plans at Draper Tools have seen a recruitment drive with a number of exciting new roles being created across the business – for details visit drapertools.com/careers.

March/April 2022

Kevin Smith, Marketing Director, Draper Tools.

News & Products

ECOMMERCE EXPERTS MAGICO INTEGRATE WITH WaveOMS Innovative, client first eCommerce agency Magico is delighted to announce its new integration partnership with Irish owned Wave Order Management System, WaveOMS. Fulfilment is a major challenge for ambitious hardware retailers who want to succeed online, and in Magico’s search for the best solution for clients of their AB Commerce platform (Analytics Based eCommerce), they were very pleased to find an Irish technology solution that offers a game changing system for Retailers, enabling them to maximise the profitability of their online store. As Magico specialise in helping retailers achieve success quickly by offering a high-end turnkey eCommerce solution, this will benefit their clients immensely. “WaveOMS co-exists harmoniously with the existing ERP, ePOS and integration partners that form our proprietary AB Commerce

platform, and with Magico’s primary objective being a quick and smooth transition online for retailers, this system will undoubtedly enhance their fulfilment potential. The fact that it is an Irish company is a huge bonus.”, commented Paul Montwill, CEO of Magico. WaveOMS fulfills eCommerce and B2B orders with maximum speed and minimum cost per order, a perfect fit for the hardware industry. It significantly increases order capacity for retailers, without resulting in additional staffing requirements. Magico’s diverse client base includes Stakelums, Toolfix, Heavins and Caulfield Industrial, some of the best-known Irish retailers in the hardware sphere.

Paul Montwill, CEO of Magico.

For more information on Magico and WaveOMS please see www.magico.com and www.waveoms.com

BEST PRACTICE LEARNINGS FROM CUSTOMER EXPERIENCE CHAMPIONS Getting inside the heads of Customer Experience (CX) experts is a new E-book that sets out to understand why CX champion organisations around the world outperform their competitors on every single business metric. Through roundtable discussions, The CX Company, based in Dublin, engaged with business leaders and CX practitioners across the globe to capture actionable insights to help you grow your own business. The first roundtable discussion explored future challenges and opportunities that Builders Merchant & Hardware retailers could focus on today that will successfully benefit your business tomorrow. By understanding and monitoring what’s around the corner, you will be positioned to deliver ambitious business growth by understanding which CX actions will give the greatest impact. In this interactive e-book, you will learn that the rewards from delivering remarkable CX are enormous and quite immediate. Especially when you focus on actions that impact positively on your customers rather than actions that make life easier for you and your business. Rather than seeking a silver bullet that doesn’t exist, retailers must realise that what is required is a connected approach across all departments. In the first E-book of a series, you’ll find the key thoughts and insights from an expert group on a number of key topics. It is full of recommended actions that will help you address the challenges and opportunities that we all face each day.

To download CX Best practice e-book, go to www.thecxcompany.com

March/April 2022

Ukraine War

Ukrainian ‘HAI’ reveals latest on building materials situation The head of the equivalent of HAI in Ukraine has provided an update on how the building materials market is being affected as a result of Russia’s invasion. Konstantin Salii, (pictured) heads the equivalent of HAI in Ukraine, one of 16 countries represented by UFEMAT – the European Federation of Building Material Distributors. Konstantin was responding to a personal request from John Newcomb, President Ufemat, for more details, which Salli has reacted to despite “difficulties with connection”. In the UK the BMF called on its members and their customers to help raise funds in support of those affected by the war in Ukraine. The total raised as of 29th March was £30,000. The proceeds of HAI’s President’s Ball on 24th April at Citywest will go to The Red Cross Ukrainian Refugee Appeal.

Konstantin Salii (President Ukra inian federation (Ufemat Presid ) @ John Newcom ent) March 15th b Good af ternoon, John, I tr y to be OK. I say so beca in my countr y, use time change and I don’t know s what can happ Sometimes we ened in some ho have difficulties ur s. wi th connection. Th much for your ank you so anxiety. I am in Kyiv, and I cont administrate ou inue, as it’s poss r building indu ible, stry. I write yo u about it. Af ter the begin ning of Russian aggression on Th Febr uary, on Fr ursday 24th iday 25th all th e reconstr uctio development, re n, constr uction, novation have stopped. In our countr y has stopped th e constr uction manufacturers of highways. Al of concrete prod l the ucts have made, huge number of free of charge, concrete blocks a to protect the cit sand getters br ies and towns. ought a lot of po The ck et s with sand also people and cities to protect the . The metal man ufacturers mad of metal hedgeh e a huge numbe ogs to protect fro r m panzers. Unfo branch wasn’t rtunately, our ready to such “e ve nt ”, and now we ar bankruptcy. Th e threatened by e current damag e of transport in $120 milliards. frastructure is About 30 million about of square metre occupants, but s were destroye this number gr d by ow s ever y day. Af our people belie ter our Victor y, ve in Victor y, ou al l r m an ufacturers will Government to need a help of renew a work of factories becaus destroyed. e some of them were Our military po sition was prolo nged till the en countr y needs d of April and m me. y

I hope to see yo u offline af ter th e Victor y. Thank you, my dear friend. My best regard s, Konstantin.

29th March 20 22 I send you som e photos of Kyiv af ter bombings. As we in Ukrain e don’t see a pe aceful sky I wish a peaceful sky. you and your fa mily Keep safe! Best regards, Konstantin.

March/April 2022

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HAI Corporate Partners

C O R P O R AT E PA R T N E R

CASH MANAGEMENT Brink’s Cash Services Denise McCarthy 1890 474 000 denise.mccarthy@brinks.com www.brinks.com

CREDIT & FINANCIAL MANAGEMENT Credit Risk Brokers James Riordan 01 491 6007 james.riordan@creditriskbrokers.com www.creditriskbrokers.com JPA Brenson Lawlor Ian Lawlor 01 668 9760 ian@brensonlawlor.ie www.brensonlawlor.ie LCMS Ltd Billy Nolan 087 2604625 billy@lcms2.com www.lcms.ie

NEW

Zero Tax Property Stephen Holmes 01 4584770 info@ztp.ie www.zerotaxproperty.ie

ECOMMERCE AND IT SUPPORT Agility Software Ltd David Malcolm +353 (0) 1253 0282 david@agility-software.com www.agility-software.com Intact Software Mark Gurney 042 933 1742 mark.gurney@intactsoftware.com www.intactsoftware.com .IE Alan Finneran 01 236 5400 afinneran@weare.ie www.weare.ie Kerridge Commercial Systems Noel Burke 087 1405 483 noel.burke@kerridgecs.com www.kerridgecs.com Magico Orla Cooney 065 6864580 ocooney@magico.com www.magico.com Monsoon Consulting Ed Wyeth 01 4750066 ed.wyeth@monsoonconsulting.com www.monsoonconsulting.com Sales-i Sam Cannon 0044 121 4891070 scannon@sales-i.com www.sales-i.com

March/April 2022

HAI Corporate Partners HR SUPPORT

PRINT MANAGEMENT W&G Baird Sam Sharpe +44 (0) 75 8311 9846 sales@wgbaird.com www.wgbaird.com

TSA Consultants Tommy Smyth 021 4634154 tommy@tsaconsultants.ie www.tsaconsultants.ie

RECYCLING SOLUTIONS

INSURANCE

European Recycling Platform Martin Tobin 01 6624040 ireland@erp-recycling.org www.erp-recycling.ie

Dolmen Insurance Brokers Ltd John Bourke 01 8022361 info@hardwarestoreinsurance.ie www.hardwarestoreinsurance.ie

Mil-tek Total Recycling Solutions Cliff Power 083 0044858 ireland@mil-tek.com www.mil-tek.com

LOGISTICS Woodland Group Lee McMullen 01 8111500 lee.mcmullen@woodlandgroup.com www.woodlandgroup.com

SHOPFITTERS / RACKING SYSTEMS

MATERIALS HANDLING tRetail

#WeGe

Henley Forklift Group Ltd Mark Kenny 01 6209200 sales@henley.ie www.henley.ie

PAYMENT SERVICES AIB Merchant Services Owen Ball 087 7715973 owen.ball@aibms.com www.aibms.com BOI Payment Acceptance Eamonn Kelly 1800 806 298 partners@boipa.com www.boipa.com

March/April 2022

Johnston Shopfitters Shane Brennan 01 4190419 sales@johnston-shopfitters.com www.johnston-shopfitters.com OHRA Racking Solutions Seamus Coyle + 44 28 8224 7858 coyle@ohra.de www.ohra.ie

NEW

Storefit Shopfitters Limited Eamonn Brien 021 4344544 eamonn.brien@storefit.com www.storefit.com

Want to find out more? Contact us today to become a HAI Corporate Partner info@hardwareassociation.ie or phone 01 2980969

n w o d l l o A s tr . . . e n a l y memor

During the 1950s the President of Hardware Association Ireland (HAI) Francis Egan (1950 -1958 and 1967) led a delegation of members and fellow trade colleagues to the Trade Fair in Cologne. Some of those attending with Francis Egan were HAI Secretary General, Terry Spillane; John Staveley, HAI Honorary Treasurer; Charles Wilson, C.M. Wilson Ltd., Dublin, (President 1968 -1969); Sean Keegan, Newbridge, Co. Kildare, (President 1973-1974); Peter O`Brien, P.E.O`Brien Ltd., Dublin, (President 1963-1964); George Good, Carlow, (President 1965-1966); and Vincent Maher, Pace Marketing, Dublin; The trip was a great success as it sought to address the frustration caused by prohibitive import tariffs on goods, including light hardware products, designed to protect at the time `infant Irish industries`. HAI also represented our sector before the Fair-Trade Commission, whom they succeeded in convincing that they were trying to keep prices down rather that inflating them.

Also, at this time HAI introduced and launched a formal Trade Education initiative which still thrives within HAI today. HAI with the assistance of the National Institute of Hardware (NIH) in the UK, who provided a correspondence course and the Parnell Square Technical School who gave day and night classes, provided the fore runner of today`s training programmes. Former Taoiseach, Sean Lemass, then Minister for Industry and Commerce, attended the first presentation of Certificates to students in Bolton Street.

As you can see from this image, the city of Cologne was still recovering from World War II at the time of the 1950’s Trade Fair. Please contact us with any ideas for content but don’t send any original images until we agree same. With thanks to Michael Rowe, Topline Rowes, Castlecomer for his original suggestion. E jim@hardwareassociation.ie T 087 6671361

During the 1950`s & early 1960`s NIH examiners flew into Dublin to conduct qualifying oral examinations for students who had already completed written final exams. This picture from June 1961 shows our UK colleagues being shown hospitality and entertained over luncheon at Dublin Airport by HAI `s Education Sub Committee. Students would have travelled from all around the country mainly by train, to Dublin for their oral exams.

Also, from 1961 a picture taken on day two of a HAI organised Retail Management and Merchandising Seminar conducted by Walter H. Channing, Senior Consultant in Marketing and Distribution to the Organisation for European Economic Co-Operation in Paris. These Channing seminars were very popular and successful being held in Dublin, Wexford, Cork, and Athlone. The seminars were credited with providing the impetus for store modernisation throughout the country.

This image dated 1979 shows Hardware Association Ireland Golf Society (HAIGS) members meeting with Hardware and Builders` Merchant colleagues from Northern Ireland for a golf outing in Kells, Co. Meath. The HAIGS is still in existence today and is actively recruiting members from within the sector.

Store Profile

Beyond bricks and mortar As Cleary’s Hardware, Carrick-on-Suir, marks ten years of Phelan ownership, their customers celebrate the friendly service and great range which has provided much-valued continuity through roller-coaster times. After many years in business, Topline Cleary’s Hardware is proof positive that nothing can ever replace the helpful, face-to-face shopping experience. The Carrick-on-Suir hardware retailer has been providing free advice, a wide range of products, opportunity for customers to see exactly what they are buying, plus convenient additional services to their local community for decades. More than a premises, as Covid has highlighted, it’s the social interaction and personal service that matters above all. “For particular sectors, some things can’t be substituted, and having a bricks and mortar store is key. Hardware shops fall into that category. We will always be a place where customers can be sure of friendly local knowledge and being part of the community,” says Conor Parle, Clearys Branch Manager. This year the store celebrates ten years under the John Phelan & Co of Durrow umbrella. A decade of unprecedented and unpredictable highs and lows, yet Cleary’s has come through stronger and is looking forward.

A Tipp tradition The Carrick-on-Suir community links go back a long way. To the days when then Robert Cleary & Sons Hardware was originally on The Quay in the Tipperary town before moving to its current site on the Clonmel Road. “This location is very handy for our shoppers to call in, as it is right on the main road and there is plenty of free parking,” Conor explains. Recent years have brought many changes and modernisation. The store underwent a major revamp in 2000, before John Phelan & Co, based in Laois, took ownership in February 2012. The store is one of three thriving Phelan branches, all Topline members, with sister shops in Ballyragget, Kilkenny and Durrow, Co. Laois.

“As we were still coming out of the last recession, the priority was to build the business back up,” recounts Conor. And indeed the business has flourished and developed, thanks to a major upgrade programme. Starting with extending and resurfacing the storage yards and adding a new storage shed for garden and electrical goods to improve the range of products on offer to its Trade, Builder and DIY customers. The car park system was also redesigned. Cleary’s then carried out a major store revamp in 2016 to create a bright, airy and open shop atmosphere. Combined, the shop and storage areas now encompass 30,000 sq. feet.

Expanding the base In tandem with these changes, the business altered its focus slightly. Formerly more builder-orientated, Cleary’s now serves all sectors of the hardware business. The new bathroom showroom, unveiled in 2019, formed a major part of this pivot, and has been a real success. Attractive and extensive, the showroom displays a range of products which can be accessed through the Topline group. Not just the items on show, but also the huge choice listed in the Topline Group bathroom brochure. “This brochure is regularly updated and provides an easy to read and understand information pack for our customers,” Conor says. “And it makes selecting and ordering simple.” The store has also expanded its flooring and doors department over the past five years. All these developments have been major sources of growth for Cleary’s.

Including the kitchen sink! Under one roof, shoppers will find departments dedicated to: paint, gifts, furniture, mirrors, bathrooms, doors, floors, stoves, ironmongery, plumbing, heating, hand tools, power tools, workwear, electrical appliances, gardening, cleaning and laundry and Christmas. March/April 2022

Store Profile

Bathroom Showroom.

Flooring Centre.

Customers will also discover a broad selection of trusted quality brand names and Irish-made products, all displayed in an open, bright and modern store environment that makes shopping a pleasure. Service goes beyond expert assistance in choosing the right products right through to key cutting, delivery and paint mixing. Staff will even help carry larger items to the car or van.

Award-winning team As the business has grown, Clearys has created increased employment. The current staff of 13 combines a wealth of experience in the sector with up-and-coming young talent. Tommy Nolan, who is part of the DIY, hardware and building goods sales team, was nominated for new Rising Star category at the Octabuild Builders Excellence Awards in 2019. Conor Parle defines the team ethos: “Understanding the importance of having a friendly environment to work in and for our customers to shop in. Nearly all our people are local, part of the community with extensive knowledge in their areas when it comes to their customer needs. Service comes first for them.”

Weathering the storms Cleary’s has come through the pandemic stronger than ever; like many hardware retailers, seeing a huge growth in business. “This has obviously occurred as a result of Covid, and the surge in home improvement over that period. However the outlook for the foreseeable future looks unsettled. Rising prices and shortages of stocks coupled with the impact of the Ukrainian war means that we are all facing an uncertain future in the business.” Though the outlook for 2022 is uncertain, “We have been through tough times before and hopefully our experiences will help us maintain growth over the near future”. Conor predicts that energy saving will become ever more important as fuel prices and carbon taxes increase. He added that grants would help encourage efficiencies.

Surviving new challenges Amid such uncertainty, Conor firmly maintains that “The secret to survival is continuing to excel at the things we are good at and known for, like our great shopping environment, but also have the flexibility to move with the times and adapt to the changing needs of customers”. “So we keep up to date with new products; making sure we have them in stock and that we have the know-how.” Covid has demonstrated what an important role technology can play in any business, so Clearys are using it to be more streamlined and reach customers in new ways.

March/April 2022

Well merchandised shelving throughout the store.

“Our primary goal for the future is to develop our eCommerce site and that is now underway, with the help of Intact Software and the Topline Group.”

Reaching out Clearys reaches its diverse audiences, through its prominent and convenient location, and through local newspapers, radio advertising, a website and Facebook posts. Getting the Facebook balance right matters. “It’s vital to post regularly and keep our customers updated on offers, new products and seasonal promotions, but not so much as to bombard people with content.” Cleary’s have taken full of advantage of membership of Amalgamated Hardware (Topline). Indeed the store was also a member under its previous owner and has long valued the benefits. “Being part of Topline Group gives us the opportunity to be a part of a big family, but operate independently. It is a great sounding board for any problems we might have and gives us access to marketing and IT services which we could never have as an unaffiliated independent.” Cleary’s also avails of the training and development expertise on offer at Topline. But above all, “We benefit from the buying power of over 150 hardware retailers nationwide, and this allows us to compete successfully with the likes of Chadwick’s, Woodies and B&Q”. Affiliation with Hardware Association Ireland is also very useful for building networks and sharing knowledge and experiences. John Phelan, CEO of John Phelan & Co, has served on the board of HAI. Closer to home, Cleary’s supports many community fundraising initiatives, organisations and events, including the GAA, soccer, The Clancy Festival amongst other festivals, The Iverk Show, theatre groups and charities.

Regional Vacancy & Dereliction Analysis

Regional Vacancy and Dereliction Analysis The Northern and Western Regional Assembly (NWRA) is one of three Regional Assemblies in Ireland. They work with key stakeholders at EU, National, Regional and Local level to accelerate and optimise effective regional development. They have three inter-related functional areas, that can develop their region best.

John Daly, Economist at the Northern & Western Regional Assembly.

Fig 1. Residential vacancy rates of the counties of the Northern and Western region vs the State average, 2020

1. BETTER PLACES - policy making, monitoring / oversight and promoting enhanced co-ordination in their Region through the implementation of their Regional Spatial and Economic Strategy. 2. COMPETITIVENESS - optimise EU policy and funding instruments for regional / local development priorities. 3. COLLABORATION - engage with innovative research partnerships and regional based networks to accelerate priorities identified in the Regional Spatial and Economic Strategies. The Headquarters of the NWRA is located in Ballaghaderreen, Co. Roscommon and they have a workforce of 18 people. The NWRA is comprised of 25 elected Members nominated by the nine local authorities within the region. The NWRA covers eight counties - Galway, Roscommon, Leitrim, Sligo, Donegal, Monaghan, Mayo and Cavan and works closely with the nine local authorities (Galway City Council and Galway County Council cover one county) who manage these counties.

•

25% (5,870) of vacant commercial properties in Ireland were located in the Northern and Western Region (2020)

Fig 2. Commercial vacancy rates of the counties of the Northern and Western region vs the State average, 2020

John Daly, Economist of the Northern & Western Regional Assembly recently presented to the second session of ‘NUI Galway’s Rural Voices Seminar Series’. A brief synopsis of John’s presentation, which was an overview of NWRA’s recent report entitled ‘Regional Vacancy and Dereliction Analysis’, is presented here. In the main it identified just over 44,000 properties that were either vacant or derelict in the Northern and Western Region, accounting for 37% of all empty properties in Ireland. The analysis contained information on Vacant Residential Properties, Vacant Commercial Properties, Wastewater Capacity and Policy Recommendations. The data was sourced from the GeoDirectory and Irish Water data. GeoDirectory data, www.geodirectory.ie is available every year and It provides amongst other information, commercial and residential vacant and derelict data. •

39.5% (39,035) of vacant and derelict residential properties in Ireland were located in the Northern and Western Region (2020)

•

37% (44,905 ) of residential and commercial properties that are classified as vacant in Ireland are located in the Northern and Western Region

•

41 towns and villages in the Northern and Western Region were found to be operating above the capacity of their public wastewater treatment plants.

•

40 towns and villages in the Northern and Western Region had no public wastewater treatment plants. March/April 2022

Regional Vacancy & Dereliction Analysis

The analysis found that above average residential and commercial vacancy rates were evident in the majority of towns and villages located in the Northern and Western Region. On this basis, John outlined several recommendations made by the Assembly that should be considered as part of the development of the ‘Town Centre First Policy’ and other initiatives that aim to redevelop or encourage the redevelopment of empty properties throughout Ireland. The Town Centre First policy is from Department of Rural and Community Development; Department of Housing, Local Government and Heritage. The policy www.gov.ie/en/publication/473d3-town-centrefirst-policy/ aims to create town centres that function as viable, vibrant and attractive locations for people to live, work and visit, while also functioning as the service, social, cultural and recreational hub for the local community. Recommendations 1. Funding resources that will implement the forthcoming “Town Centre First Policy” should “Positively Discriminate” towards the towns and villages of the Northern and Western Region, given the high number of vacant and derelict properties located in the region. • 37% of all financial resources used to implement the Town Centre First Policy should be directed towards the Northern and Western Region. This given that 37% of vacant and derelict properties in Ireland are located in the Northern and Western Region 2.

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Ensure the “Town Centre First Policy” encourages all public sector bodies, businesses and communities put the health of towns and villages at the core of their decision making and embrace concepts such as “Town Partnerships” and “Business Improvement Districts”. Deploy funding resources from the European Regional Development Fund (ERDF) to support the “Town Centre First Policy” through the Northern and Western Regional Operational Programme (2021-2027). Resources from the ERDF can be used for Town Centre First Policy Aligned with Policy Objective 5 “A Europe closer to its citizens” Use of ERDF supported under “Housing for All” and Town Centre First Policy Funding resources from initiatives such as – but not limited to – Croí Cónaithe (Town) Fund, URDF, RRDF, Town and Village Renewal Scheme and the ERDF need to explicitly support the implementation of the population and compact growth targets outlined in the NPF and the RSES of the Northern and Western Region and regenerate towns and villages with an above average vacancy and dereliction rate. The National Planning Framework, NPF, and the Regional Spatial and Economic Strategy, RSES, are statutory frameworks. Regenerating vacant and derelict properties are key to delivering compact growth targets and reducing urban sprawl March/April 2022

Develop a steering group within the Department of Housing, Local Government and Heritage which will bring together National, Regional and Local Stakeholders to agree on a clear and common approach to identifying the number of vacant and derelict properties and sites in towns and villages across Ireland and examine the underlying factors causing vacancy and dereliction.

Provide resources to Local Authorities based in the Northern and Western Region to employ a team of full-time vacant and derelict officers, ensuring each Local Authority can identify, analyse and tackle the level of vacancy and dereliction within their administrative area. Annual funding is available for vacant homes officers, a fulltime team is needed in each Local Authority.

•

Ensure the forthcoming “Residential Zoned Land Tax” is designed in a fair, proportionate and targeted manner and significantly penalises the owners of vacant and derelict properties and sites that – without reasonable justification – fail to redevelop these properties and sites within towns and villages Tax needs to penalise owners that fail to redevelop vacant or derelict properties and levied at a rate higher than land inflation.

Using the Northern and Western Region as a case study, the Department of Housing, Local Government and Heritage should commission a study which examines the merits of utilising policy instruments – such as tax relief, subsidies, rebates, low-cost loans or other incentives – as a means of encouraging individuals to redevelop vacant and derelict properties in towns and villages.

Ensure sufficient funding is provided to address the wastewater treatment capacity of the Northern and Western Region’s towns and villages that are operating above capacity or have no wastewater treatment plant, while providing adequate capacity to accommodate future population and employment growth in line with the RSES of the Northern and Western Region. 81 towns and villages in the Northern and Western Region were either operating above their wastewater capacity or had no public wastewater treatment plant.

•

Over the past seven years, John Daly has worked as an Economist in both the private and public sector. In 2021, John became the Economist of the Northern and Western Regional Assembly. Such a role involves undertaking economic research relating to regional development, supporting the implementation and monitoring of the Regional Spatial and Economic Strategy of the Northern and Western Region and assisting the elected members of the Assembly. Prior to his time in the Assembly, John worked as the joint Economist of the three Regional Assemblies of Ireland and as an Economist in DKM Economic Consultants and EY Economic Advisory Services.”

Supplier Profile

20 Years of Hard Work Paying off for Jefferson Tools “For those of us who have worked for the brand since the beginning, the idea of celebrating 20 years of Jefferson Professional Tools & Equipment is both exhilarating and hard to comprehend. The brand has developed at an unprecedented speed in recent years and while that has taken an impressive amount of work, time really does fly when you’re having fun!” Darren Binns, National Sales Manager. And difficult as it may be to believe, in 2023, this family-owned brand will celebrate its 20th anniversary. When the Jefferson brand was established in 2003, owner Fergal McIntyre could never have imagined facing down a recession and a global pandemic, yet he has done so with such style, that in January 2021, he moved his Jefferson Tools team to a brandnew, custom built Head Office in the heart of Mid-Ulster. The new office has brought with it a host of opportunities, providing better facilities for all departments and a welcome space to bring Jefferson stockists to as the pandemic eases. The new offices and adjoining distribution centre are a mammoth 100,000ft² in size, with an additional 20,000ft² being added during 2022. Having navigated their way through the pandemic, facing particular challenges within the shipping industry, the Jefferson Tools procurement team have now introduced a robust stock management strategy, future-proofing the brand, while ensuring stock levels are maintained and managed to guarantee the best standard of delivery to customers. With so many impressive features built into the fantastic new structure and with family values at the core of everything they do, the opportunities for the Jefferson brand are endless.

A Growing Team One such luxury, has been that of space to allow for expansion. Growth has and will continue to play an important role within the development of the brand. Having introduced an internal sales department during the past year, new employment opportunities are now a fundamental requirement for Jefferson Tools, ensuring that new skills and expertise are introduced in all departments. Investing in exceptional people has always been as important as investing in exceptional product. The brand is currently recruiting sales managers in four new regions which have been established in order to cope with increased demand and an ever-growing wholesale network.

Trusted By The Pros The Jefferson range provides customers with a huge variety of product within these categories: Air Tools, Welding, Power Tools, Access Equipment, Pressure Washing, Heating & Cooling, Hand Tools, Automotive & Workshop, Light & Power, Storage, Lifting & Transport, Abrasives, Personal Protection Equipment, Fluid & Grease Handling and General Supplies. Thousands of product lines are available across the brand and loads more exciting new March/April 2022

Supplier Profile

Josh McErlean of Josh McErlean Rallying, with Jefferson team members, Darren Binns, Mark McKeown, Johnny O’Kane, Linzi McCord and Owner, Fergal McIntyre.

Best foot forward. The Jefferson showroom located in their brand new Head Office.

products being launched weekly, variety is just one of the many reasons that Jefferson Tools is one of the fastest growing tool and equipment brands in Ireland and the UK. Support plays a vital role within the values of the brand. The sales team currently manage and support an ever-increasing network of 1,790 official stockists across Ireland and the UK. When asked how that support takes shape, Marketing Manager Aileen Kelly stated, “To name only a few of the ways we support our wholesale network, we provide:

opportunities in the future. The website provides end users with the ability to explore the brand, but importantly they can request the details of their local Jefferson stockist. It provides our retailers with direct access to all products and current promotions, access to product data and imagery, as well as confirmation on the stocking status of the product. The website has changed the landscape of the brand, providing our customers with knowledge at their fingertips. If you would like to access the B2B website, simply contact marketing via 01473 0300 (Option 5) or send your full name and email address to marketing@jeffersontools.com.

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Internal Sales Support (Call 01473 0300, Option 1) Merchandising Stands Regular calls and visits from our Area Sales Managers & Brand Merchandiser Marketing & Design support (catalogues, flyers, promotional support, product data) Team presence at Open Days & Events Dedicated Service & Repair Centre and Parts Warehouse located at head office New B2B website, giving our Official Stockists more access and control”

Having extensively researched new trends and developed a host of new ideas and concepts in the past year, 2022 will be a particularly exciting year for Jefferson Tools as the team implement an ambitious new product launch strategy. Keep a close eye on the brand over the next few months as they introduce new products, to new markets and industries!

What’s our USP? Put simply, Jefferson Tools is a wholesale-only brand, meaning that the team at head office, will never compete with their hardworking dealers. On why they do not sell direct to end user, Darren Binns commented, “Protecting the brand has always been at the forefront of our growth strategy. Securing dealer margins and profitability is key. Our products speak for themselves when in the hands of the end user, therefore our focus is on providing unrivalled value and service to our official stockists.”

Delivering Sales Through e-Commerce Jefferson Tools launched a new B2B website during 2021. The website has been built on the global leading platform Magento 2, giving the brand plenty of room to grow and explore new digital March/April 2022

The Hardware Show 2022 With The Hardware Show taking place in the coming days, it’s full steam ahead for the Jefferson team. “Darren, John, Michael, Mark and Bobby will be in attendance and are really looking forward to getting back to trade events – never mind a well-deserved night out at the President’s Ball,” says Marketing Manager Aileen Kelly. Aileen has been working hard alongside the Jefferson design team to create another show stopping exhibition stand for the highly anticipated return of The Hardware Show on 24th April. On what visitors to The Hardware Show should expect, Aileen explained, “One particular aim for 2022 is to give as many of our new and existing Official Stockists access to the new website. It’s so important that they have equal opportunities to gain from our promotions and can access product information that may help them to sell online or face to face in a more efficient way. We will also be providing a host of exclusive promotions, only available to attendees.”

The Key To Success? Asked what key factors had made the brand successful since its inception in 2003, National Sales Manager Darren simply stated “a great brand strategy, which was set upon the shoulders of an amazing team”. When asked what the brand will do to celebrate 20 years in business next year, Darren explained, “a showcase of the brand is absolutely on the cards…and then maybe a holiday for the team!”

A View From Europe

The pathway to a sustainable DIY universe How to evolve from Green Washing to Green Cleaning. Despite numerous efforts by countless policy-makers and authorities, sustainability remains a difficult subject to sell in the business world. For quite a few entrepreneurs, the topic remains a distant one and that is exactly why there is a need for a visionary assignment that demonstrates that sustainability is indeed relevant for every business, including in DIY & Trade. At this juncture in the post pandemic recovery, the major challenge is to build a better future with short-term goals into a sustainable agenda. Together we all need to find a pathway into a genuinely better society, a better planet and a better economy. With that in mind, Thierry Coeman, regular contributor to The Hardware Journal, met with an expert who makes the concept of sustainability accessible to everyone, especially managers involved in DIY & Trade. He is someone who can support anyone in charting a simple course that leads to measurable results in all parts of the business: from employees, organisation, products, services through all processes. We meet in the suburbs of Antwerp, in ‘Green House’, the biotope where Professor Dr. Hans Verboven and his team are pioneering every day to promote sustainability as a source of efficiency gains for any business model.

Sustainability does not just mean improving and optimising with the aim of providing a greener planet. Sustainable business is first and foremost a mental attitude in which a person wants to make a fundamental commitment in order to start a process, a strategy that can enthuse an entire organisation and set it in motion for a better world.

Green Washing versus Green Cleaning In essence, Green Washing means making statements about sustainability without sufficient and correct substantiation. The better approach commences with a strategy that focuses on both the positive and negative impact of your core business on the environment. In such a strategy, you map out both dimensions. All aspects that have a negative impact, by definition, necessitate improvement; all aspects with a positive impact can be leveraged to contribute to each company’s social responsibility. It comes down to developing scalable business cases that in the end generate profit and give you a multiplier effect,” explains Hans.

Challenges for DIY, Building and Trade The Green Deal, a vast recovery plan for Europe, conducted by the European Commission, states that we need to achieve a 55% carbon reduction by 2030. March/April 2022

A View From Europe

In addition, the EU will soon introduce Taxonomy, a categorisation system that divides business activities into green and non-green activities/processes. Taxonomy will help determine to what extent companies can or cannot benefit from European subsidies. Seen from this perspective, the key concern for any operator active in DIY, Pro and Build should be precisely to understand how green their processes are or are not. “For the construction sector and by extension the entire DIY market there are two challenges. Firstly, to use at least 30% by weight of circular recycled material in every project and secondly to precisely determine the CO2 impact of every infrastructure. In addition, new European directives such as LEED (Leadership in Energy and Environmental Design) and BREEAM (Building Research Establishment Environmental Assessment Method) determine what the ‘licence to operate’ in the field will be. Such standards will provide the profession with a framework and a rating for greener buildings, allowing all stakeholders - contractors, architects, builders, general contractors, manufacturers, distributors - to slowly but surely achieve sustainable action. The digital transformation, including BIM (Building Information Modelling), ensures that all these processes are supported by technology,” Professor Verboven adds. Meanwhile, those standards are now seeping through to interior design, home improvement and renovation, which means that DIY can learn very quickly from the building sector.

A double partnership between distributors and end-users that ultimately leads to a circular economy.

Missionary work In addition to his academic duties at the university and as an inspiring speaker, Professor Verboven has both feet firmly ‘green’ planted in the business world. His consultancy company Sustacon design simple and accessible models for business leaders to ‘scan’ their processes in order to develop various forms of eco-solutions. “I hand them a toolbox with various tools - e.g. a PDCA cycle (Plan-Do-Check-Act) - which together create a green economy of scale, linked to a label.” Hans Verboven is an affable man who provides business leaders with a purpose that transcends their social responsibility, thanks in part to three dynamics: inspiration, enthusiasm and guidance. Three dynamics that avoid the pitfall of green washing. It is appropriate in featuring this editorial for ‘A View From Europe’ to mention that our heartfelt thoughts are with those who are so severely impacted by the tragic situation in Ukraine.

More with Less “The term sustainability still frightens precisely because it is an umbrella term so that quite a few business leaders - out of ignorance - still associate sustainability only with cost and regard it as a threat. Sustainability must be embraced as an opportunity. While today it is still promoted as a social responsibility, sustainability should be an integral part of the marketing strategy, whereby a green policy makes the USP and the distinctive capacity stand out. Sustainability can be part of an earning business model where the growth of the economy goes together with less negative impact on the environment. Sustainability is all about creating added value whilst reducing waste: putting the focus on more with less. We are approaching an era where being unsustainable becomes an expensive business”, says Hans.

Best Practice ‘No Roof to Waste’ In the meantime, several companies have followed in the footsteps of the Belgian Professors’ pioneering work. This includes the well-known Belgian market leader in roofing, Derbigum Imperbel, which has developed a circular project in which roofers, via their distributors, are provided with big bags in which the waste from demolition work ends up and is collected. Roofing is made of, among other things oil; Imperbel conceived this sustainable initiative with the prospect of eventually having to find a solution for the shortage of fossil raw materials.

March/April 2022

Hans Verboven is Professor of Sustainable and Ethical Business Practice at the Faculty of Business and Economics, University of Antwerp. His expertise is at the service of companies in the planning and implementation of their sustainability policies. In addition to his academic work, he also runs the consultancy activity Sustacon for which he has designed tools and models to support companies in their holistic approach to sustainability. Prof. Dr. Hans Verboven is also the author of ‘Better Entrepreneurship’, a practical management book with numerous high-profile business cases from the (construction) industry. His second book, ‘Better Building’ (25,000 copies), will soon be available. Its aim is to provide every student in training within the broad sector of the construction industry in Flanders, Belgium, with a manual free of charge - that will make sustainable construction and renovation part of his or her future engagement.

Training

Students improve their Product Knowledge in the HAI Certificate With just one module left in the HAI Certificate the students have received masterclasses in everything they need to know about working in a hardware retail/merchanting environment, including about the products they are selling! Product Knowledge In addition to their learning the students have also attended a number of Product Knowledge modules. Presented by experts and suppliers in their respective sectors, these modules gave the students an overview of the key FAQs they might face from customers. The modules covered to date were:

CERTIFICATE HARDWARE RETAIL AND MERCHANTING

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Paint and Décor – Kevin Coghlan Timber Products – Michael Minchin, Glennon Brothers Garden Products – Niall Nugent, Ames True Temper Heating & Plumbing – Declan Conlon, Wavin

The inaugural HAI Certificate is nearing its end, and the students and mentors are all reporting growth in their confidence and in their role, whether it’s in interacting with customers and answering their questions, or making suggestions on operations and instore promotions. The final module is taking place at the end of April, covering Team-Building and Team-Leading. This module will help expand their learning, from the operations and day-to-day activities they’ve covered, to the fundamentals of managing a team.

Octabuild Announced as Sponsor

Many thanks to our contributors, and to sponsor Octabuild and its members for their ongoing support. 2021/2022. As a group of major Irish building material suppliers - Dulux Paints Ireland, Etex Ireland, Glennon Brothers, Grant Engineering,Gyproc, Irish Cement, Kingspan Insulation and Wavin Ireland - Octabuild is committed to promoting the benefits of high quality, Irish manufactured products for the building, construction and DIY sectors.

2022/2023 Enrolment is now OPEN

HAI is pleased to welcome Octabuild as the official sponsor of the HAI Certificate in Hardware Retail and Merchanting

If you have an employee or employees who are new to hardware retail/merchanting, and are looking for formalised training in the area to help refine their skills for the future of their career, contact Aoife at aoife@hardwareassociation.ie or call 01 2980969 about enrolling your team today.

March/April 2022

Training

HAI Spring Training Highlights HAI’s Spring virtual training saw Zoom classrooms full of employees, owners and managers in the hardware/DIY industry attending bespoke training in Selling Skills, Customer Service, Sales Management, Stock Control, Merchandising and Digital Marketing. Spring Training Statistics:

Webinars Spring 2022

• 94 attendees over 10 workshops • 5 Mini Digital Marketing Workshops: - Canva Graphic Design - Facebook and Instagram Advertising - Google Ads - Email Marketing - SEO and Website Optimisation • Most popular workshop: Merchandising Techniques – 17 attendees

Woodland Group Logistics experts Woodland Group presented a thoughtprovoking webinar on Navigating Supply Chain Challenges in 2022, highlighting key challenges such as the shockwaves of Covid-19 and Brexit. The 40-minute webinar was attended by dozens of HAI members and Woodland Group partners, who were given some alarming news about the Asian supply chain, but some reprieve from the Woodland Group team’s expert advice on how to manage these challenges and the resulting costs. Webinar recordings are available on The Hardware Education Hub

Here is some of the students’ feedback on the workshops they attended: Customer Service Excellence – 9th March 2022 “Terry spoke brilliantly throughout the session he pointed out different attributes and key points when dealing with the public”

A recording of this webinar, and other previous webinars covering Cash Management, Corporate Governance, Loss Prevention, and more, is available to HAI members on the Hardware Education Hub. For access please contact Aoife at aoife@hardwareassociation.ie. For more information about all our courses visit www.hardwareassociation.ie/training-and-development.

“Very informative” Digital Marketing Mini-Workshops: How to Create a Facebook and Instagram Ad Campaign – 1st March 2022 “I felt that the course taught me how to make the most of the business suite and also how to improve ads to target a wide range of customers.” Watch this space for news of our Autumn training schedule, with the return of workshops such as Credit Control, Selling Skills, Customer Service, Digital Marketing and even more to be announced. March/April 2022

For more information about HAI training, including tailored training support for your organisation, future workshops and access to any other services, please contact Aoife Kinsella at aoife@hardwareassociation.ie or call 01 2980969.

Business Support IN PARTNERSHIP WITH

Protect your business with a Value at Risk report Ever told your broker your building isn’t worth that much with the intention of achieving a lower premium? If your answer is yes, you could be placing the future of your business in jeopardy. While none of us like to pay more for insurance, the simple fact is that in the event of a fire, flood or other major loss, underinsurance can be incredibly costly with insurers penalising policy holders by the percentage they are underinsured. At Claims Management Group (CMG), time and time again we see the devastating effect underinsurance has on a business financially, with some business owners unable to reopen their doors due to the financial impact. Our goal as insurance specialists is to help you understand what the insurance premium you are paying for covers, so that in the event of a loss, you can have peace of mind that your business can weather the financial impact.

The high cost of under insurance As if a major loss isn’t traumatic enough, if you need to make a claim and are under-insured, your insurer will offer you a reduced settlement. Often policies include an ‘Average Clause’ which means the insurer can reduce its liability for a claim by applying for a proportionate settlement. For example, a building with a complete reinstatement cost of ¤1,000,000 which you insured for ¤600,000 will be 40% underinsured. Regardless of the extent of damage to the building the ‘Average Clause’ is applied by the insurer. It is important to consider that if the entire building is destroyed, only ¤600,000 will be paid-but this is still only 60% of the replacement cost.

Deciding how much insurance is enough So, how much should you be insured for? The first thing to remember is the sum you insure must be based on the Reinstatement Value, NOT the Market Value. The rapid increase in building costs, particularly over the last six months, means that many businesses are now faced with inadequate cover, leaving them vulnerable if they need to make a claim.

NIALL DONAGHY Claims Management Group

As a business owner, the onus is on you – not your insurer or your broker – to ensure your sums insured are sufficient. That’s why it is so important to review your policy terms thoroughly each year and undertake an accurate business valuation assessment. Estimates are not acceptable because they are based on generalisations. A Value at Risk assessment will determine the true value of your business and its reinstatement value. CMG’s team of insurance specialists have been carrying out Value at Risk assessments for many years and will meet with your management team to undertake an onsite inspection and a complete analysis of your business. A formal business valuation provides multiple facts and figures regarding the actual worth or value of the business in terms of market competition, asset values and income values. Once surveyed and recorded, the value at risk is defined by but not limited to policy cover for buildings, contents, plant and machinery, fixtures and fittings, stock, computers, business interruption and additional costs of working.

There are many benefits to having correct insurance cover Sufficient cover for your business gives you peace of mind that in the event of a claim, you can expect the full pay out from your insurance company (with no average adjustment). It also means you will pay the correct premium with potential savings, and benefit from a current and accurate Value at Risk valuation. You can also rely on a cost-effective and efficient claims process which will help your business get back on its feet faster.

50% off Value at Risk reports for HAI members CMG is offering 50% off Value at Risk reports for members of Hardware Association Ireland until the end of May 2022. For further information please contact them at claimmanagementgroup.com or phone 0818 118 118 / 028 8224 9015.

March/April 2022

Business Support IN PARTNERSHIP WITH

GEORGE ARMSTRONG CEO at Scanmatix

10 steps to performing an effective stocktake In the second of three articles, George Armstrong, CEO at Scanmatix, advises The Hardware Journal readers on how to carry out an effective stocktake.

In my first article, I outlined the steps you need to take to prepare for carrying out a stocktake. If you’ve done a thorough preparation, it will make the task quicker and easier. At this stage, it’s all about an accurate count and having good quality scanning technology is essential.

7. Non-barcoded stock - You may encounter items that do not have a barcode. Scanners such as those used at Scanmatix enable you to search products by name or department on the scanner. You will have to find the products or PLU codes and manually type this into your scanner.

1. Areas/Bays - Use them if you have technology that allows area labels. Break your store/yard down into small defined areas. Any stock not in these areas (baskets, loose displays, window displays, etc.) should also be labelled.

8. Non-scans - These items are not on a store’s product file and will not scan for you. Highlight these items to management. Some retailers ignore the products, and others set them up after the stocktake. Put these items into an agreed area (usually called a sin bin). You may be able to enter the non-scan under a different code or to scan something else of the same value from the same department. Some software may allow you to search files from other retailers to find a match and add the product to the stocktake, or you may have to enter a new product by typing a description and allocating a price and department.

2. Follow a set pattern - If you are scanning in a random order, you will inevitably miss things. Stick to a pattern such as left to right, top to bottom. 3. Row by row - Our research shows that the fastest method for scanning items stacked on shelves in rows, such as paint tins, is to scan the barcode on the front tin on each row and enter the row quantity. Preparation is vital for this to work! There’s also less chance of human error using this approach. 4. Line of sight - This means ‘as the stocktaker sees’. Suppose there is something visibly different, for example, a tin of paint stripper behind a tin of paint. These items should be counted separately as the stocktaker can clearly see the difference without taking products off the shelf. If something is not visibly different, it will be counted with the other items. 5. Multiple product facings - If similar items are stored in different locations across the store or bay, your software should amalgamate all entries to give a total. A new entry of a product should not overwrite the previous one. 6. Clip strips - Commonly found hanging at the side of shelves and are often missed during stocktakes. If a clip strip exists on a bay, count it as part of that bay. If the clip strip is separate from other stock, give it its own area label to ensure it isn’t missed.

March/April 2022

9. Weighing items - For speed, rather than counting every screw in a box, you can weigh ten and divide the total by ten to get the weight of one. Then weigh all the screws and divide the total by the weight of one screw to find the quantity you need to enter. 10. Count completion - When all stock has been counted, you are finished. Your technology should verify this for you. If not, carefully check that all areas can be accounted for. If you have any queries regarding the counting process or would like to discuss your stocktake requirements, please get in touch at 01-554 7359, info@scanmatix.com. Scanmatix is one of Ireland’s leading multidisciplinary inventory management companies. You can count on us.

COMMERCIAL FEATURE

Your customer’s bathroom is meant to be a retreat Good Housekeeping Magazine is an iconic brand with an impressive pedigree. The very first print issue of the magazine came out in 1885. In it, the editor wrote that the brand’s mission would be “about equal proportions of public duty and private interest.” That still rings true today - with more than 1,200 editions under their belts, two decades of sharing daily tips and news online, and 137 years of testing behind every product they recommend. Inside the almost century and a half old Good Housekeeping Institute their editors, engineers, scientists, and product analysts work hard to serve their readers, your potential customers, as a go-to resource for almost everything in their home style choices, highlighting trusted expert advice and the best-tested products you can buy. The Good Housekeeping Top Bathroom Trends for 2022, According to their Design Professionals Your customer`s bathroom is meant to be a retreat, regardless of its size. For instance, they can improve the charm of a small bathroom by outfitting it with bold wallpaper, or they can fill a spacious bathroom layout with a calming white colour palette paired with wood accents, like a teak stool, and a fluffy bathmat for spa-like vibes. Weave in stylish accents like lowmaintenance plants, vibrant window treatments and plush towels, and they have a picture-perfect space that offers the serenity they need to start and end their day. To get your customer, their readers, inspired to refresh their space in 2022, Good Housekeeping asked their favourite interior design pros to share the bathroom trends that are worth keeping on your radar in 2022, www.goodhousekeeping.com/home/ decorating-ideas Matte Black Fixtures Antique brass has had its fair share of the spotlight in bathrooms, but now there’s a new kid in town. Matte black fixtures have been having a moment, and we will see even more of this trend in 2022. Bold Wallpaper Bold wallpaper, from walls to ceiling, are the new experience for bathroom design. Not to mention, keeping the edges soft and curvy with the cabinets and arched mirror details. Think outside of both with pieces that are already in the home for storage, like a bar cart with hand towels, candles, soaps and lotions.

Bathroom Suites Larger bathrooms and primary suites will continue to be a trend. With more people now permanently working from home, Good Housekeeping clients are looking to get away from it all and a primary suite can do this. Fixtures in gold-tone finishes are becoming more readily available, and these will continue to grow in popularity. While associated with the boho look, these stand alone and can work nicely with traditional and modern aesthetics. Spa Aesthetics People want sanctuaries, so keeping things calm in bathrooms is desired. Bathrooms are generally smaller and cannot collect a whole bunch of clutter, so people will keep them lean and simple to provide a place of respite. Organic Elements For bathrooms, we will see people incorporating natural and organic elements, spa-like vibes, and bringing the outdoors inside. Vintage Furniture For larger spaces a vintage piece of furniture adds an unexpected layer of visual interest and becomes a conversation piece in a bathroom. You can use a vintage chest of drawers or a vintage sideboard for the double sink vanity. It brings complexity to the sparkling new bathroom. Bringing in Nature Plants have become increasingly popular in-home design these days - bathrooms included. This is not excluding our bathrooms. Aside from plants having such a great finishing-touch appeal, the usage of plants can be very dynamic in a space. It sparks a sustainable approach, air-purifying benefits, and a beautiful connection with nature. White Marble White marble features in bathrooms are refined, classic and sophisticated, and will always stand the test of time. This design choice is sure to buck the categorisation on any trend list. March/April 2022

COMMERCIAL FEATURE

Technological University Dublin SONAS 2022 Bathroom Design Winners announced SONAS Bathrooms and TU-D (Technological University Dublin) have announced the winners of the 2022 SONAS Bathroom Design of the Year in a competition held in association with the Interiors Association of Ireland. Students of the Honours Bachelor of Arts Degree in Interior Design, led by one of Irelands best known Interior Designers Neville Knott, were tasked to create a luxury bathroom for a contemporary hotel. Third year student, Christian Tamayo who won the Award will now see his winning bathroom design featured at SONAS exhibitions in 2022, including the Spring Ideal Home Show. Neville Knott said “This has been a really exciting competition for our students. As SONAS Bathrooms are one of the largest suppliers of bathroom products in Ireland, there has been great opportunities to explore a variety of themes and styles in bathroom design with products from their extensive range. Working on real life projects is always a great experience for tomorrow’s designers and these students have really risen to the occasion with a wide range of amazing designs. I extend my congratulations to Christian, Caoimhe and Ava as well as those shortlisted.”

First Place - Christian Tamayo’s SONAS 2022 Bathroom of the Year.

Richard Sloan, MD of SONAS Bathrooms said “There has been an extraordinarily high standard in entries to the competition and we really enjoyed the creativity of these students. SONAS Bathrooms are proud to support the next generation of designers. Sustainability, wellness, and technology all have a role to play in the modern bathroom. It will be wonderful to bring the winning bathroom to life in our showrooms.” Jackie Carton, President of the Interiors Association of Ireland (IA) said “It is wonderful to see Irish companies, like SONAS Bathrooms investing in the designers of the future. And what a future that is – I have been blown away by the design talent I witnessed as part of the judging panel. The Interiors Association also appreciates SONAS Bathrooms sponsoring student membership for this entire class.”

Christian Tamayo, Caoimhe Murphy and Ava Mulready, third year students at TU-D with Neville Knott, Programme Head, TU Dublin, Richard Sloan, MD of SONAS Bathrooms and Jackie Carton, President of the Interiors Association (IA) at the announcement of the winners of the 2022 SONAS Bathroom Design of the Year.

Students of the Honours Bachelor of Arts Degree in Design at TU-D were tasked to create a luxury bathroom for a contemporary hotel. Christian Tamayo as the winner, now has the opportunity to see his winning bathroom design featured at SONAS exhibitions in 2022 including Self Build Ireland Exhibitions. SONAS Bathrooms are one of Irelands leading bathroom brands and one of the largest suppliers of bathroom products. For further information see www.sonasbathrooms.com March/April 2022

COMMERCIAL FEATURE

Niko Bathrooms continue to ‘inspire’ showcasing new arrivals at Dublin showroom Following on from the hugely successful Launch of their New Bathroom Showroom, with the ‘Open Doors to Inspiration Event” last November, the Niko Bathrooms team continue to ‘Inspire’ with New Collections featuring design-led products, with elegant forms and styles that embrace the very latest trends in bathroom design. With over 30 Bathroom settings over two floors, the showroom has been a hive of activity, welcoming retailers and their customers as part of the extended showroom service where they can browse the complete Niko Bathrooms collection. Retail Director, Ken Greene says: “When it comes to customers choosing a design style for their bathroom, colour is now one of the most popular design considerations and it plays a vital role in decision making when customers are selecting furniture, sanitaryware, brassware, mirrors and accessories”.

Strata is the newest addition to the Francis Pegler Range, consisting of modern style taps and mixers, available in a number of different combinations from a mono basin mixer to wall mounted bath fillers. The Strata Matt Black finish is one of Niko Bathroom’s top selling lines and a popular choice with their retail customers, underlining the fact that the black bathroom tap trend is more popular than ever in 2022. They are also available in a modern chrome finish that can often modernise some of the more traditional ranges such as the Georgian-styled vanity units. It comes with a 10 year manufacturers guarantee and is perfect for the Irish market as it operates under low pressure. For further information on the Niko Bathrooms Collection contact sales@nikobathrooms.ie or your local area manager.

New to the Niko Bathrooms Mirrors Range is the beautiful Elegance Rose Gold Frame Mirror. It is the perfect colour and style to pair with the dark navy tones of the Aylesbury Vanity Unit. Features include demister pad, ambient lighting and soft curved edges. The full range of mirrors can be seen as part of the Niko Bathrooms Mirror Gallery, showcased in their showroom and is a must see for retailers. To make an appointment email showroom@nikobathrooms.ie or scan the QR code to take the virtual showroom tour online at www.nikobathrooms.ie. Ask your Niko Bathrooms area manager about designing a Mirror Gallery display to suit your store.

Niko Bathrooms Showrooms, Tallaght, D24.

Elegance Rose Gold Frame LED Mirror with The Aylesbury Vanity Unit.

‘Tap it off’ with a Matt Black Finish – the Strata, part of the Francis Pegler Range from Niko Bathrooms.

March/April 2022

Get Inspired!

EVE Get inspired by the EVE collection... As one of the latest editions to the Niko Bathrooms Furniture Collection, Eve is a stylish design with soft lines, integrated features and everyday functionality, making it the perfect choice when creating a tranquil space in any bathroom. Features include soft-closing drawers and ample storage space. The Eve vanity unit is available in a selection of colours, sizes and is perfect for a family bathroom or small ensuite. Available in 500mm & 600mm wide Wall-hung or Floor Standing With three colour options

t: 01 400 0000 e: sales@nikobathrooms.ie

Want to Plan a Showroom Visit? Contact your Niko Bathrooms area sales manager to organise the booking.

Unit 5 Broomhill Business Complex, Broomhill Road, Tallaght, Dublin 24, D24 X270 See more of our new designs by visiting our Interactive Virtual Showroom Tour

nikobathrooms.ie

COMMERCIAL FEATURE

Wet Room Solutions from Botament Botament leads the way in converting your customers bathroom into a space for wellness, relaxation and pure quality of life. From the simplest tile backer boards to special tile adhesives, Botament’s wet-room range opens up a wealth of possibilities to create the bathroom of your customer`s dreams. This German product range offers high quality, value added, innovative building systems that are fast, safe, easy to install and totally waterproof for both new builds and renovations. Tile Backer boards and shower trays constructed from rigid extruded polystyrene foam makes them robust, waterproof and rot-proof with the added benefit of heat insulation. They are suitable for constructing walls, bath panels, partitions, raised floors and much more. Available in a wide range of sizes and thicknesses, they open a limitless array of design possibilities. Botament DUB/LD shower trays Floor level, walk-in showers can become a reality using preformed shower trays, with built-in stainless steel drains and factory set gradient. Completely waterproof, they are easy and

quick to install and come ready to fix tiles. Produced in many sizes, that have options for central, offset or line drainage. Botament Water LD Linear drains and M54 rapid screed The combination of stainless steel linear drains used with Botament M54, is all that it takes to create a wet room. Ready to tile in 24 hours and with an overlapping seal, it is factory mounted to ensure water tightness. Botament TE Plus sound insulation This innovative mat goes below shower trays to create a noise barrier and waterproofing, all in the one product. Botament Tile adhesives and accessories To complete the range all Botament Tile adhesive, grouts and silicone are compatible for use with the building boards. This comprehensive range provides Designers, Retailers and Customers with optimally performing wet room solutions. For further details see www.botament.com or contact info@mc-buildingchemicals.ie MC Building Chemicals, Castleblayney, Co.Monaghan. Call on 042-9751520.

March/April 2022

COMMERCIAL FEATURE

Tucson Booster Pumps continue to make an Impact in the Irish and UK Plumbing Markets One reason for the continuing success of the Tucson brand is the MBP45 and SBP90 Modulating and Constant speed booster pumps’ exceptional performance, sleek look and quiet operational sound. The Tucson brand origins lay in the heating circulation space and they have made a significant impact on the water boosting market share in recent years.

The SBP90 will be receiving a brand facelift with a name change later this year as Tucson Pumps widen their output offering in their constant speed pump range. The CBP range will consist of a family of four pumps from 370-Watt to 1300Watt motors with a Q max output range of 66 L/Min to 130L/ Min thus providing for all applications, domestic and general commercial. Tucson MBP45 – Modulating Booster Pump

The Tucson family of cold-water booster pumps now consists of both constant speed and demand responsive units in addition to pressure switches, hoses and accessories. Tucson Pumps manufacture a wide range of central heating circulation pumps including convention systems pumps plus gas and liquid boiler applications pumps. This market leading Irish pump manufacturer continues to challenge the conventional by constantly developing new pump systems specific to the Irish and UK market requirements. This can be seen again later this year as Tucson plan to bring even more new products to the market in June 2022. Tucson Pumps quality products, combined with a superior support team, ensure Tucson is fast becoming the premium brand of choice for many plumbers. Tucson SBP90 - Constant Speed Booster Pump

The latest booster pump to the Tucson range is the MBP45 which offers a 600-Watt motor and maximum pressure of 4.5 Bar. Having launched at the end of 2020, the MBP45 has received an exceptional response from plumbers and installers for its quiet operation with a decibel rating of less than 45 DB at 5 metres distance. This is a pump that well and truly stands out amongst the rest in the marketplace, turning heads for its sleek, unique design. The MBP45 differs from the Tucson SBP90 as it is a variable speed pump that uses pressure feedback to make adjustments accordingly, saving on energy and costs. The Tucson MBP45 offers features such as constant or modulating mode selection, pressure input selection feature, dry run protection, selfpriming (up to eight metres) and incorporates an anti-cycling feature which can alarm an installer should there be a leak in the system pipework.

The SBP90 is one of the original booster pumps from Tucson Pumps, this unit offers a maximum flow rate of up to 66 litres per minute and a maximum head of pressure of 3.7 Bar. The SBP90 utilises a powerful 370-Watt motor combined with a fully stainless-steel shaft, impeller and pumping chamber for a high-performance pumping experience. 62

All Tucson Booster Pumps offer a 3-year manufacturer’s warranty, as is the case with most of Tucson Pumps products. Tucson’s SBP90 and MBP45 are available to purchase from builders` merchants nationwide. For more information, get in touch with the Tucson sales team by calling (01) 842 6255 or email sales@tucsonpumps.ie

March/April 2022

COMMERCIAL FEATURE

The adhesives & sealants market is projected to grow The market size for adhesives & sealants is projected to grow from USD 71.4 billion (¤64 billion) in 2021 to USD 85.8 billion (¤77 billion) by 2026, at a CAGR of 3.7%. The major drivers for the market are increased demand for adhesives in the medical industry, increasing demand for adhesives & sealants from the building & construction industry, and growth in the appliances industry. COVID-19 has posed many challenges in the construction sector. With major economies across the world severely affected by the pandemic and by social distancing measures, supply chain disruptions, and workforce dislocation. These led to the suspension of construction activities in some countries due to the disruptions in supply chains and shortage of raw materials and labour. Building & construction segment accounted for the largest share of the sealants market in 2020. The building & construction segment accounts for the largest share in the sealants market, in terms of value and volume. In several applications, sealants also perform as adhesives.

Adhesives & Sealants Market Dynamics Drivers: High demand for adhesives & sealants from building & construction industry Growing population and urbanisation are driving the residential construction segment in developing countries. There is an increasing demand for houses in these countries, which, in turn, is driving the demand for adhesives & sealants. There are various applications of adhesives & sealants in the construction industry, including flooring, tiling, wallpapers, and exterior insulation systems. Restraints: Environmental regulations in North America and Europe Europe and North America are strictly regulated by environmental laws regarding the production of chemical and petro-based products. Agencies such as the Epoxy Resin Committee (ERC) and the European Commission (EC) govern the manufacturing of solvent-based products in these regions. This is affecting the production capacities of manufacturers in Europe and North America. The environmental regulations are compelling manufacturers to focus on producing eco-friendly adhesives.

Opportunities : Rising requirement for non-hazardous and sustainable adhesives The regulations imposed by national and regional regulatory authorities have compelled adhesive & sealant manufacturers to make eco-friendly products with no or low VOC levels. The shift toward more sustainable products has provided significant growth opportunities for manufacturers, leading adhesives & sealants companies to offer products which are solvent-free and that comply with environmental regulations. There is a growing demand for environmentally-friendly or green buildings, which gives an opportunity for the development of green and sustainable adhesive solutions made from renewable, recycled, remanufactured, or biodegradable materials. Challenges: Shifting rules and changing standards The adhesives & sealants market undergoes frequent changes in terms of standards and rules. In Europe, The Construction Products Regulation (CPR) implemented regulations such as regulation (EU) No 305/2011 for the marketing of construction products in the EU. With the new regulations, manufacturers have to bear the additional burden, in terms of labelling and paperwork, and additional external test costs to demonstrate compliance. Additional substance alerts focusing on biocides and waste packaging occur on a regular basis, leading to changes in regulatory standards. The adhesives & sealants manufacturers must abide by the rules and changing standards to commercialise their products. This poses a challenge for manufacturers in particular and the supply chain in general. Adhesives & Sealants Market Global Forecast to 2026, www.marketsandmarkets.com/Market-Reports/adhesivesealants-market-421.html www.marketsandmarkets.com/Market-Reports/adhesivesealants-market

March/April 2022

COMMERCIAL FEATURE

Bostik Academy: ‘Better results through knowledge’ Bostik Academy is a new online and physical knowledge centre, which has been carefully created, for professionals, in the Irish construction industry. At Bostik Academy, participants will experience a tailored training programme, that is perfectly matched to their needs and profession. Bostik Academy offers product information on the complete Bostik product portfolio – from flooring and tiling products to their complete sealing and bonding range. Information includes access to product presentations, installation videos, ‘How To’ videos, Technical Data Sheets and all relevant supporting information.

recommendations as well as current market insights and updates. The Bostik highly skilled technical team is available to support builders’ merchants and hardware store teams in your everyday activities. Bostik are available to contact, as a key resource, to answer your technical questions and to support your everyday challenges. The company look forward to welcoming you to the Bostik Academy. Visit them at Stand D16 at The Hardware Show to register for your training or visit www.bostik-academy.ie

Bostik Academy presents a ‘state of the art’ Video Technical Centre with remote video training capability and targeted webcast broadcasts, as well as traditional hands on ‘on site’ training and practical demonstrations. In addition, Bostik Academy offers tailored dedicated training programmes to business owners and their team. Bostik have developed new and highly innovative products, which will be detailed and demonstrated at the Bostik Academy. Their experienced trainers will present their full product portfolio, best application methods, key industry

March/April 2022

COMMERCIAL FEATURE

No More Nails - Re-New No More Nails - does all that the product name suggests

Unibond RE-NEW - refresh old sealant in one easy step

No More Nails eliminates the need for screws, nails and drills. The range of high-quality bonding solution leaves a professional finish on all surfaces.

UniBond RE-NEW silicone sealant is the easiest way for your customer to keep their sealants in perfect condition! Easy to apply in just five minutes. No need to remove the old sealant, just apply on top of the existing – it´s that simple! An integrated smoothing tool ensures an even finish – there is no need for a cartridge gun or an additional finishing tool. With SilicoTec technology, UniBond RE-NEW offers optimum adhesion on silicone, exceptional water resistance and excellent flexibility. And thanks to the triple protection mould resistance it repels, kills, and prevents mould over the long term.

Henkel`s All Materials product range offers a variety of highquality adhesives. So whether it’s a quick job in a garden, something your customer has been putting off for months or a creative project they’ve been inspired to try – No More Nails has got them covered. The All Materials range has an innovative bonding technology with instant grab, meaning your customer can simply stick and move on (for the strongest results, leave to cure for 24 hours). The No More Nails All Materials range consists of four products: Interior & Exterior, Crystal Clear, Heavy Objects and Quick Drying. All Materials Interior & Exterior offers DIYers and professionals the flexibility to use the product indoors and outdoors – so whether it’s a long garden job for the summer, a room revamp, or simply a household repair – Interior & Exterior is the product that lets your customer easily upgrade their four walls, inside and out. All Materials Interior & Exterior works on a wide range of surfaces such as bare wood, plaster, plasterboard, painted surfaces, plastic ceramic, brick, stone, concrete and metal, and can be applied with any cartridge gun. Its smooth formulation means application is easy with no mess and it offers a smooth and professional finish. Benefits: • • • • • • • • • •

Ultra-High strength adhesion Instant hold Easy clean up Interior and exterior use Solvent-free High resistant (-30°C to + 80°C) Temperature resistant Fully dry in 24 hours Solvent free Flexible bond

With UniBond RE-NEW even the most reluctant of home improvers can replace sealants – and the job can be done in just one step, without the need for any specialist expertise, tools or instructions. A tube can cover five to seven metres of joint length. The sealed joints can be exposed to water six hours after application. In contrast to other silicone sealants, which contain large quantities of extenders and plasticisers that evaporate over time and can give off an unpleasant smell, UniBond RE-NEW consists entirely of silicon, and is odourless and solvent-free. UniBond RE-NEW 2.0 features a new dispenser that delivers enhanced control through optimal stability as well as an applicator that creates less waste as it allows users to squeeze out all of the product inside the tube, making it more sustainable. Benefits: • Apply on top of the existing sealant • Integrated smoothing tool • Repels, kills and prevents mould • Flexible and waterproof sealant • Temperature resistant (-50°C to +120°C) • SilicoTec Technology • New dispenser for enhanced control through optimal stability • Applicator that creates less waste as it allows to use up all the product inside the tube

March/April 2022

COMMERCIAL FEATURE

T-Rex is back and this time it’s…Green Soudal unveils the NEW T-Rex 80% Recycled Grab Adhesive, the first of its kind on the market. The formulation is based on recycled raw materials, packaged inside a cartridge made from post-consumer recycled plastic and manufactured using renewable solar and wind energy. Soudal is moving towards a more circular economy; increasing the number of recycled materials used within the production process and reducing the amount of virgin ones. Supplied in a cartridge made from 80% recycled plastic, the high-performance solvent free grab adhesive is made from 82% recycled raw materials, of which 35% is bio-based. The heavy-duty construction adhesive reduces impact on the environment, without any compromise on product performance or usability. The powerful initial grab properties of the adhesive will support loads of 250kg/m², perfect for bonding heavy materials – it may be 80% recycled, but it’s definitely 100% strong. Acknowledged by the Solar Impulse Foundation: Clean and profitable solutions for the environment, the T-Rex Grab Adhesive has been awarded the independent body’s stamp of approval for efforts in reducing CO2 emissions, as well as limiting the use of virgin material. The accolade is given to products based on being both clean and profitable solutions for the market. It recognises Soudal for their active contributions in preserving natural resources and helping to achieve climate objectives.

The new 80% Recycled T-Rex Green Grab Adhesive is one of many sustainable innovations introduced in recent years, as part of Soudal’s commitment to building a more sustainable future. Driven by the will to continuously improve and to provide better, more environmentally friendly solutions for its customers, Soudal is leading the way in product innovation. Always aiming to reduce the environmental impact of their activities, Soudal focuses on improving processes on three different levels: Energy, Materials & Packaging. From production plants powered by renewable energy, to sourcing more sustainable materials for manufacturing products and packaging. Soudal also produces close to the market with 24 production sites worldwide, helping to minimise transportation and the distance goods need to travel. Marketing Manager, Jonathan Tanser says: “We not only focus on the performance of our products, but also the energy it takes to manufacture them. It’s important to look at the full picture.” He continues: “The new T-Rex Grab Adhesive is a big step in the right direction and a continuation of our efforts in the area of sustainability. It’s all about offering a more sustainable choice, with no compromise for the end user.” The new T-Rex product now gives end-users a more sustainable choice when looking for a construction grab adhesive, reducing the barriers for making a more environmentally aware purchasing decision. Available in a 300ml packaging format, it will be supported by a range of recyclable Point of Sale material for distributers to display the product in-branch. The 80% Recycled T-Rex Green Grab Adhesive is just one of the ways Soudal is helping to Build The Future, Sustainably. To learn more about Soudal’s efforts in sustainability, visit the website and watch the latest corporate movie: www.soudal.co.uk/pro/videos/soudalbuild-future-sustainably For further information please contact, Soudal Ltd T/A Seal Systems Ireland, call 01 88 55 555 or via enquiries.ireland@soudal.com

March/April 2022

Classified Ads SPECIALIST CREDIT INSURANCE BROKERS FOR YOUR SECTOR

Do you have Credit Insurance? If so, do you need an expert to simplify things? At no extra cost, Credit Risk Brokers will help HAI members get better value from their trade credit insurance. If not, contact us anyway to avail of a free debtor book review & risk assessment. CONTACT JAMES RIORDAN 00353-86 6019200 james.riordan@creditriskbrokers.com

Save time, money and reduce risk by having Brinks Cash Services collect your lodgements directly from your store Our Services include: • Low Cost Cash Processing fees- make significant savings on bank charges • Secure Cash/Cheque Collections directly from your premises • Free Delivery of Coin/Note floats with collections • Full range of smart safe-end to end solutions supplied

Avail of a brand new Affinity Deal for HAI members For further information contact Brinks Cash Services Ireland Denise McCarthy T: 087 7614 656 E: Denise.Mccarthy@Brinks.com

www.creditriskbrokers.com

Allow Zero Tax Property to show you how to accelerate your financial independence to retire early.

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info@ztp.ie 01 458 4327 zerotaxproperty.ie Zero Tax Property is not regulated by the Central Bank of Ireland

To advertise to key decision makers in the industry, contact Jim Copeland at 01-298 0969 or email jim@hardwareassociation.ie Classified advertisements (text plus logo) can be emailed to: jim@hardwareassociation.ie and are to be prepaid, at least two weeks prior to publication. 68

March/April 2022

Classified Ads Accountants and Business advisers The hardware sector specialists - nationwide Nobody knows the hardware sector better than us. We are the nationwide leaders in the sector. We specialise in maximising your business profits. We advise on buying and selling hardware companies. We are experts on tax and succession planning. We excel at tax efficient hardware business restructuring and we provide efficient compliance services. And we’re only a phone call away Call Ian Lawlor or Michael O’Leary today. T: 01 – 6689760 E: ian@brensonlawlor.ie E: Michaeloleary@brensonlawlor.ie JPA Brenson Lawlor, Donnybrook, Dublin 4

Award winning sales software that allows you to take control of your business. Trusted by HAI partners, sales-i drives revenue & increases your profit by delivering sales opportunities to any device in the office or on the road.

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May/June Issue News & Product Features

Complete business management solutions Fully integrated Cloud-based software,to help you grow your business.

Paint & Home Decor Supplement Commercial Feature on Roofing Materials For more information contact

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087 6671361 jim@hardwareassociation.ie

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Classified Ads Mil-tek waste balers and compactors for cardboard/plastic polystyrene solutions are designed to minimize waste for companies of all shapes and sizes. We service all types of recycling equipment nationwide and carry all consumables including banding bags spares.

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Since 1991, Tom Smyth & Associates has assisted employers in Ireland meet their Human Resources objectives. Both Irish and International employers across the country trust us to support their HR, IR, Employment Law and Health & Safety functions. 61 Midleton Road, Midleton, Co. Cork. Phone +353 21 463 4154

www.tsaconsultants.ie Email info@tsaconsultants.ie

The complete EPOS system for DIY and Hardware suppliers Specialising in till systems with integrated card payments, back office software, stock control, purchasing, reporting and accounting.

agility-software.com

IR E LAN D 'S LE AD IN G E C OM M E R C E A GE N C Y

20/01/2021 12:15

Your HR Business Partner

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CONTACT ocooney@magico.com | www.magico.com

March/April 2022

EXTERIORS

Exteriors beautifully protected Dulux Exteriors has all you need for painting exterior wood, metal and masonry.

For more handy colour schemes, tips and inspiration, visit:

weathershield.ie

dulux.ie

Dulux, Dulux Exteriors, Weathershield, Cuprinol, Hammerite, Let’s Colour and the distinctive colour names are trade marks of the AkzoNobel group. © AkzoNobel 2021

The Hardware Journal March/April 2022

Articles inside

Best practice in Customer Experience in a new eBook

New below-ground green seal from Wavin widens choice and adds to environmental protection.

Fantastic success and awards for leading hardware distributor Joseph Murphy Ballina Ltd.

DS Supplies introduces a range of Trojan branded extrusions

Partel announces new ACRALINE ROLL Adhesive for flexible airtight connections.

Loans for Home Improvement is the fastest growing segment

Kerridge ask, do you have the right business management software in your tool kit?

Homevalue announce Peter McVerry Trust as their new charity partner for 2022.

The first all-island Octabuild Builders Merchant Excellence Awards launched for 2022.

IE brings us their Tipping Point eCommerce & digital business report

Varo offers new generation Cordless Power Tools

United Hardware announces appointment of David Shakeshaft as Commercial Director

£5 million investment plan for Breedon Concrete Tile Plant in Lisburn

Sustainable timber solutions from MEDITE SMARTPLY

Carl Kammerling launches 2022 ‘Fusion’ Promotion across full brand portfolio.

Chadwicks unveils upgraded Coolock branch

Top Ten Tips from Bellota’s Horticulturalist

Cuprinol colour guide Is packed full of inspiration