AUSTRALIA’S LEADING LIQUOR INDUSTRY MAGAZINE
vol. 40 no. 7 - August 2021
If you’re not reading
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National Liquor News is the only independent, impartial, trade journal published in our industry today. In these tough times, more than ever, it’s critical to keep the lines of communication open and National Liquor News has both the readership and the journalistic integrity to achieve this.” CHRIS O’BRIEN G E N E R A L M A N AG E R , L I Q U O R B A R O N S
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National Liquor News is a great source of information as it brings together all the stories and issues from across this great industry. It packages up special interest, consumer trends, new product innovation, and current affairs all into the one easy-to-read format.” ANDREW WILSMORE C E O , A LC O H O L B E V E R AG E S A U S T R A L I A
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National Liquor News really is the fastest way to get your message across to the whole Australian liquor industry. It’s as important to our members as the Financial Review is to the business community. When you’re looking for answers on any liquor issue then it’s always the first port of call. Basically if it’s happening in the liquor industry then you can guarantee they are across it.” PETER PECK C E O , L I Q U O R S T O R E S AS S O C I AT I O N O F W E S T E R N A U S T R A L I A
then you’re not up to speed on the latest trends, NPD, new releases and best practice running a liquor store, but don’t take our word for it…we asked some of the industry what they think.
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National Liquor News delivers multiple purpose for me. The topical content on market trends and industry news helps us all to keep in touch with important information and in some cases, validates our promotional plans. It’s also a great platform to read the thoughts and opinions of our industry leaders on various topics across the national market.” VA U G H A N P E T E R S N AT I O N A L T R A D E M A N AG E R , L I Q U O R L E G E N D S
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We find National Liquor News to be a forum of valuable expertise between industry colleagues, inspiring each other in the journey to successful achievements. It is an effective medium to foster the co-operative’s mission with the publication’s extensive and esteemed following.” PA U L E S P O S I T O CEO, INDEPENDENT LIQUOR GROUP
S U B S C R I B E : shop.nationalliquornews.com.au A DV E R T I S E : Shane T Williams – stwilliams@intermedia.com.au E D I T O R I A L : Brydie Allen – ballen@intermedia.com.au
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Editor’s note
WE ENCOURAGE RESPONSIBLE DRINKING Get the facts DrinkWise.org.au
Welcome to the August issue of National
a look into the best ways for retailers to get on
Liquor News.
board with the action – check it out from page 40.
Writing this from Sydney’s lockdown, I hope
Meanwhile, with the cold not forecast to let up any
that everything is going well in your neck of the
time soon, red wine continues to be a popular choice
woods in this last month of winter.
for shoppers. From page 34, our friends at IRI have
Whether you’re in lockdown or not, it
offered their insights about what this means for the
continues to be incredibly important to be
market, while our wine experts (remotely) sipped
thinking about how to better your business in
their way through a diverse range of Shiraz blends.
this ‘new normal’ we find ourselves trading in.
In this issue we’ve also got all the latest news,
One of our biggest goals at National Liquor News
insight and analysis from our fabulous regular
is to help you accomplish this.
contributors Retail Drinks Australia, Alcohol
This month we’ve explored a range of topics
Beverages Australia, Strikeforce, Wine Australia,
that will be useful heading into this month and
Perfectly Rieslingable, BrightSide, DrinkWise, and
beyond. For example there’s the Rosé Report
the wonderful Norrelle Goldring.
from page 36, which analyses the opportunity of the rosé category. Although the warmer months
Stay safe wherever you are, and we’ll see you next month!
traditionally bring peak pink consumption time, most of the suppliers we spoke to for this story
Cheers,
said the wine is becoming less seasonal, and gave
Brydie Brydie Allen, Editor
Another category we’ve explored this month is American Whiskey. Australia is a key export
Publisher: Paul Wootton pwootton@intermedia.com.au Editor: Brydie Allen ballen@intermedia.com.au General Manager Sales – Liquor & Hospitality Group: Shane T. Williams stwilliams@intermedia.com.au Group Art Director – Liquor and Hospitality: Kea Thorburn kthorburn@intermedia.com.au Prepress: Tony Willson tony@intermedia.com.au Production Manager: Jacqui Cooper jacqui@intermedia.com.au Subscription Rates 1yr (11 issues) for $70.00 (inc GST) 2yrs (22 issues)for $112.00 (inc GST) – Saving 20% 3yrs (33 issues) for $147.00 (inc GST) – Saving 30%
their tips on how to capitalise on the year-round opportunity this brings.
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market for whiskey distillers in the US, so we took
Top Reads ➤
36 Pretty in pink
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40 The spirit of America
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34 Australians red-y for winter
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6 | National Liquor News
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Contents August 2021
Regulars
Wine
12 News: The latest liquor
28 Wine Insights: New
industry news for retailers
Zealand wine market
around Australia
snapshot
16 Marketplace: Brand news
30 Wine Australia: Vintage
and promotions 22 Alcohol Beverages
2021 – big and beautiful 34 IRI: Australians red-y
Australia: Why the WHO needs to think again
for winter 36 The Rosé Report: Pretty
25 Recruitment: Recruiting in a candidate-tight market
in pink 46 Wine Tasting Review:
26 Drinkwise: New
Shiraz blends
partnerships for older Australians
Retail Focused 23 Australian Liquor Marketers: new Owned & Exclusive brand division 24 Retail Drinks Australia: Leading the way in age verification for online alcohol sale and delivery 29 Strikeforce: Certified sustainability 40 North American Whiskey: The spirit of America 50 Retailer Profile: Bermagui Cellars, NSW
8 | National Liquor News
Beer 10 Cover Story: XXXX Dry to launch nationally 32 Craft Beer: Craft oases in the parched north west 44 Brew Review: Winter warmers
Cover Story
XXXX Dry to launch nationally Following incredible success in the NT and QLD after its release there in 2020, XXXX Dry is aiming to become 2021’s biggest national beer launch. One of last year’s biggest beer innovations is expected
One of the biggest target groups of the launch is
to become this year’s biggest national beer launch, as
the 18-34 age bracket, which XXXX recognises as
XXXX Dry prepares to go Australia-wide in September.
incredibly important for the future of the beer category
Despite previously only being available in the
due to the higher value and higher frequency shoppers
Northern Territory and Queensland, XXXX Dry
in this age range. The brand is already tapping into
recorded over $12 million retail sales value in its first
this opportunity with great results, as 54 per cent of
year. At 4.2 per cent ABV, the full strength low carb
XXXX Dry sales come from this bracket.
lager has been getting more consumers to trade up,
“XXXX Dry is proving to appeal to this age group
as it aligns with today’s evolving lifestyles and tastes.
by taking the elements that people love about XXXX
“Backed by 143 years of brewing excellence in
and adding to it a really easy drinking liquid that is
Australia, XXXX Dry is a fresh addition to the XXXX
full strength and has a brand personality that is a little
family. It is an easy drinking, refreshing full strength
more energetic,” Allan said.
lager that consumers have been looking for from the
This is great news for retailers ahead of the
trusted, iconic brand. Beer drinkers in Queensland
national launch, as it: “Offers retailers a chance
and the Northern Territory are snapping it up, proving
to continue to grow their profitability by trading
it to be one of the region’s most successful innovations
shoppers up from classic full strength beers into
launched in recent years,” said Chris Allan, Brand
this contemporary beer.”
Leader at XXXX.
Chris Allan Brand Leader XXXX
XXXX will be boosting this opportunity even
“XXXX Dry continues our focus on being the
further with a $4 million investment into the national
beer synonymous with Australia’s outdoor lifestyle.
launch, a trademark refresh and a full calendar of
Consumers are constantly evolving and release energy
activity planned across the off- and on-premise to
in so many different ways these days, not just the
help drive sales and awareness.
stereotypical fishing or camping getaways of years
“This is the full strength national brand from
gone but by coastal trips, off road adventures or just
XXXX that we’ve all been excited about. The trust
new ways to explore and find adventure with their
and belief in the XXXX trademark is huge and now
mates in the great outdoors. XXXX Dry brings this
with an easy drinking full strength, retailers can
energy, reflecting the attitude of younger consumers
expect to attract more consumers to their stores as
which is so aspirational in QLD/NT but also right
everyone looks to try a much anticipated refreshing
around Australia today.”
full strength from XXXX,” Allan said.
10 | National Liquor News
“This is the full strength national brand from XXXX that we’ve all been excited about.”
■
For more information or to place your store’s order for XXXX Dry, contact your local Lion representative.
News The latest liquor industry
For retailers around the country
Lion further commits on its carbon reduction strategy
Independent retailers vital for Indian whisky
Carbon neutral brewer Lion has released its
Although still quite small in Australia, the Indian whisky category has
2020 Sustainability Report which targets a
been tipped as a fast growing one, largely thanks to the work of
net-zero value chain by 2050.
independent retailers.
Key achievements highlighted in the report
There are currently only four main single malt distilleries in India, three of
include Lion becoming Australia’s first carbon
which are available in Australia. On our shores we have access to Paul John
neutral brewer in April 2020, more than
from Goa and Rampur from Uttar Pradesh (both distributed by SouthTrade
$1 million in donations contributed towards
International), as well as Amrut from Bangalore (distributed by Alba Whisky).
bushfire relief and more than $30 million
While there has been little growth in the number of distilleries, Andrew
credited to venues Australia-wide for unused
Milne, Brand Manager at SouthTrade International, said the range of
kegs due to COVID-19 closures.
products in the category is increasing, and the quality of such products is
Lion’s Group General Counsel and Sustainability Director Libby Davidson said:
being highlighted along the way. “It’s definitely a fast growing category, albeit from only a small number
“While the 2020 report offers our customers,
of distilleries. The many recent awards that have been won by Indian
suppliers and consumers a good overview of
whiskies however has helped gain visibility and recognition for these
our sustainability activity throughout 2020, we
brands,” Milne said.
also thought it was important to share with
“Much like Japanese whisky was in the early 2000s, Indian whisky is waiting
them our vision for the future, and carbon
for its moment to shine, and that time seems to be fast approaching. I’d say
reduction is absolutely critical to our future
it’s currently transitioning from unknown to world renowned.
success as a business, and really signals our focus on doing the right thing for the long term. “As a business, we recognise the need
While on the cusp of such an expected revolution, the role of independent retailers has and will continue to be of the utmost importance. “Independent retailers have been vital to growing the category, and have
to move fast on climate change. Lion has
done a superb job. With lesser known brands or countries, the role of the
committed to a net zero value chain by 2050.
retailer becomes vital in educating consumers and encouraging them to try
We recognise a net zero value chain commitment
something outside of their normal habits,” Milne told National Liquor News.
involves our suppliers, and indeed our customers,
“Offering this confidence in the product has certainly made a strong
and we look forward to working collaboratively
impact on sales and widens the net of knowledge when it comes to
across the industry so we can measure and
recognising Indian whisky.”
reduce our collective lifecycle emissions.”
Find tips for retailing Indian whisky on our website at: https://bit.ly/2UD7dfp
12 | National Liquor News
News
VB and Linfox go green with electric trucks Victoria Bitter has shifted deliveries across Melbourne to the first all-electric vehicle in the Linfox fleet, with more to follow. The VB truck is the first mass-produced electric truck of its size in Australia and the first Volvo FL all-electric in Australia. It will deliver beer like a regular diesel truck but in a sustainable way: transporting 100,000+ cans and stubbies each week from Asahi Beverages’ distribution centre in Melbourne to bottle shops and venues across the city. Robert Iervasi, Group CEO of Asahi Beverages, said: “Linfox has delivered VB for more than 50 years. It’s fitting these two Australian icons are taking this major step towards a sustainable future together. This truck will deliver VB and our other beers in a sustainable, safe and efficient way, which makes sound commercial sense.
Linfox Executive Chairman Peter Fox said: “Australia’s domestic freight task has doubled in the past decade and will
“It is the first of many electric trucks that will deliver our
continue to grow. To meet this demand, Australia’s road fleet will
beer. Transitioning our deliveries to electric vehicles will help us
also grow and it is essential the fleet does this safely, efficiently
achieve our ambitious sustainability goals of reducing our net
and with reduced environmental impact.
carbon emissions across our entire supply chain by 30 per cent by 2030 and to zero by 2050.”
“Together with our customers, we continue our commitment to build sustainable and reliable supply chains for the future.”
ABAC encouraged by uptake in free training In its Second Quarter Report, the Alcohol Beverages Advertising Code (ABAC) said that
participants to make use of this service.
it received 121 complaints, which resulted in 62
throughout the quarter with digital marketing,
determinations by the ABAC Panel. Of those, 29
in particular Instagram, continuing to be the
were dismissed, one was upheld as a No Fault
largest source of complaints considered by
Breach and 32 complaints were upheld, with none
the Panel. The Code standard most commonly
of these going through ABAC’s pre-vetting service.
breached this quarter was images of alcohol use
In total ABAC received 729 adverts for pre-vetting.
with swimming pools and other activities that
Chair Harry Jenkins AO said: “It has been very
require a high degree of alertness or physical
pleasing to see that a few months after launch of the free training course, more than 200 industry
co-ordination. “It is important for alcohol marketers that
participants have undertaken the training,
engage with influencers to be aware that
demonstrating their commitment to responsible
Instagram have now caught up with Facebook
marketing practices.
in allowing age restriction of individual posts,
“The positive feedback we have received on how helpful the course has been shows it to be a very worthwhile use of one-and-a-quarter
Top Newsletter reads
“There was also strong Panel activity
enabling influencers to age restrict posts promoting an alcohol brand. “The ABAC placement rules require available
hours for anyone (marketers, agencies, designers)
age restriction controls to be applied.
involved in the marketing and packaging
Instructions on how to apply this age restriction
of alcohol and we encourage all industry
can be accessed via the ABAC website.”
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R etailers navigate range of restrictions and lockdowns D oug Misener joins Complexica N SW same day alcohol delivery reforms now in effect
Sign up to our fortnightly Newsletter by going to this URL: https://theshout.com.au/ national-liquor-news/ subscribe/
August 2021 | 13
News
BWS partners with Australian artists on new work wardrobes Endeavour Group’s BWS has unveiled a revamp of the work wardrobes for its 9000 team members Australia-wide, including collaborations with three Australian artists. BWS has partnered with Bianca Beers from Blacktown, Sam Rowlands from Sydney, and Steen Jones from Brisbane to create three t-shirt designs that team members can choose from. BWS Managing Director, Scott Davidson, said: “We want our team members to feel empowered and wear clothes that reflect their personality and style.” The artists created designs that combined drinks with their unique artistic style. Rowlands’ designs show a snake with a beer and a crocodile with a wine bottle, while Beers pays tribute to the magic of mixology and Jones shows a message in a wine bottle. Rowlands said: “I thought it was fun and a bit
Spirits industry welcomes $2.6m grant to explore blockchain technology Australia’s spirits industry has widely welcomed the Federal Government’s
cheeky to play with the qualities of liquid softness and our harsh native animals. My goal is that team members enjoy what they wear, make it their own, find it funny, tweak it in their style.”
announcement of a $2.6m grant to explore the potential of blockchain technology
Beers meanwhile added: “I tried to create something
to enhance the productivity and competitiveness of the food and beverage sector.
low-key that had a bit of a band-tee vibe, while also
The ‘Convergence’ consortium, which comprises of tax specialists from KPMG
playing homage to the craft of cocktail making.”
Australia and digital transformation and blockchain experts Converge.tech, would receive the grant to pilot a program to leverage the technology to automate key reporting processes under the excise system, reducing compliance costs associated with the creation, storage and transportation of Australian spirits. Spirits and Cocktails Australia Chief Executive, Greg Holland, said: “This grant provides a great opportunity for the spirits industry to be at the forefront of testing the viability of blockchain to solve the challenges associated with excise payment processes and compliance. “The project offers the potential for the foundations of new regulations and policies which can transform the food and beverage industry.” Australian Distillers Association Industry & Government Engagement Lead, Paul McLeay, said: “The ADA looks forward to collaborating with Convergence to contribute subject matter expertise to the project and support the research and adoption of the product through our members.” Alcohol Beverages Australia Chief Executive, Andrew Wilsmore, also welcomed the announcement, saying: “This project offers a unique opportunity to deliver on the goals outlined in Alcohol Beverage Australia’s Vision for Industry 2030 to gauge the effectiveness of blockchain technology to meet the demands of modern manufacturing in the digital age.” 14 | National Liquor News
Sam Rowlands’ and Steen Jones’ designs
News
Australian gins win big at IWSC The results are in for the 2021 International
botanicals. Great mouthfeel with citrus at
“Australian gins offer the global market
Wine and Spirits Competition (IWSC) in
the fore and good botanical boldness. With
something different from the traditional gin.
London, and Australian gins have scored
added water, the floral parts open up a lot
Whether it’s combining gin and grapes like
some big wins.
with waves of spice.”
Four Pillars Shiraz gin or using Indigenous
IWSC Gin Judges included Master
The win is particularly special for Karu’s
ingredients like Seven Seasons Green Ant
Distiller of Beefeater, Desmond Payne
owners Nick and Ally Ayres who had to
gin, Australian gin distillers continue to
OBE; and the founder of the Gin Foundry
evacuate their distillery in January 2020
innovate and so attracting more consumers
(now Spirits Society), Olivier Ward, with the
because of bush fires. And if the pandemic
to the category.”
judging panels overseen by esteemed gin
wasn’t enough their distillery was completely
expert, David T Smith. The judges scored
cut off in March 2021 because of flooding.
over 1000 gins from 86 countries, with
Overall, Australian gin distillers
around 60 per cent of entries receiving some
performed well, achieving 96 medals, up
kind of medal, ranging from bronze up to
from 64 in 2020. These include six Gold
the highest accolade of gold outstanding.
medals (down four from 2020) 50 Silvers (up
• Never Never Distilling Argo Gin (SA)
15 from 2020) and 40 Bronze medals (up 21
• Four Pillars Bloody Shiraz Gin (VIC)
from 2020).
• Mountain Distilling Company Mountain
Karu Distillery’s Lightning Gin scored a Gold Outstanding, meaning it was awarded
As well as Karu, the other gold medal winners were: • Old Young’s Common Gin (WA) • Seppeltsfield Road Distillers 2020 Barossa Shiraz Gin (SA)
between 98 and 100 points, an amazing
Gin Queen, Caroline Ashford, told The
effort, with the gin being described as
Shout: “This is a great result for the Australian
In the domestic battle, Victoria just
“an outstanding spirit with a naturally
gin industry and reflects the hard work that
pipped South Australia to the post with
exceptional balance, complexity and power.
distillers are putting into their products. In
22 medals to SA’s 21. Next up came New
An example that immediately sets itself
the early 2010’s the idea of Australia making
South Wales with 12, followed by Western
apart from others in the category”.
gins that would be consumed globally
Australia with nine medals, Queensland
seemed preposterous and yet every year
and Tasmania with eight apiece and one
Aussies increase their medal tally.
for the Northern Territory.
The judges said: “Layered and compelling, juniper and spice run alongside other
Gin (VIC)
August 2021 | 15
Marketplace
WA Artist Kyle Hughes-Odgers
Brand news and promotions Angove Naturalis Rosé drives year round sales Organic Australian winery Angove Family Winemakers is noting great success for it’s rosé range, particularly the Naturalis Rosé. Made from 95 per cent Shiraz grapes and five per cent Sauvignon Blanc grapes, nurtured in the Certified Organic Nanya Vineyard in South Australia, the Naturalis Rosé is a ‘drink young’ style, perfect for food pairing. This quality throughout the year, according to Matt
MadFish Wines appeals to creative consumers
Redin, Angove Marketing Manager.
MadFish Wines is bringing art and wine together with its uniquely
is what is helping drive its success
“Rosé definitely used to be a
refreshed labels, the first change in 30 years after the last
spring/summer drink, and sales still do
label art iteration by First Nations artist, Maxine Fumagalli. The
peak during warmer months but we
refreshed label signifies a new visual direction and evolution of
are seeing larger sales and demand
the brand, but one that retains the MadFish values and tradition
during cooler months. Consumers have
of authentically celebrating the work of local artists.
realised how versatile it is as a food
“We’ve opted for beautiful design-led label artwork, and
wine – in warmer months it can pair
we’ve chosen a high-profile local WA artist to further drive
up with a light salad of seafood dish
home the core brand value of choosing local,” said Natalie
whereas in winter in can match perfectly with a warming
Burch, General Manager and Marketing Director at Burch
curry or slow cooker meal,” Redin said.
Family Wines in WA which owns MadFish.
Another element that is contributing to success is the
Other core values of MadFish that are symbolised in the
value that Angove places on its organic practices, something
new label are centred on simplicity, joy and positivity. This
which aligns to increasing consumer desire for sustainably
is in addition to a range of principles that will entice new
produced products.
consumer groups to the brand, including the continued
Angove believes the health of the entire vineyard environment provides the best tasting grapes. Therefore, at no stage during the grape growing or winemaking of
fundamental quality of the wine and the vegan status of every vintage from 2021 onwards. “The new labels widen our brand appeal to the younger
the whole Naturalis range has Angove used any synthetic
generations, Millennials and Gen Zs. Appealing to these
chemicals or inputs.
consumers is vital to our success as a business… by 2026, Gen Z and Millennials will be our core consumer groups, making up
Don’t miss The Rosé Report with more great insights from Angove and other producers from page 36.
16 | National Liquor News
49 per cent of the drinking population. Two key statistics that stand out for us, is that 58 per cent of Millennials choose a wine or beer solely based on the packaging, and 90 per cent of Millennials would switch brands to one associated with a cause they believe in,” Burch said.
Marketplace
Jack Daniel’s launches first dark spirit seltzer One of the top selling RTD producers in Australia, Jack Daniel’s, has announced it will be expanding into the seltzer category. The Jack Daniel’s Tennessee Seltzer is set to launch in August this year with two flavours – Zesty Lemon, inspired by the Whiskey Sour cocktail, and Blood Orange, inspired by the Old Fashioned cocktail. Driven by the booming market for RTDs in Australia, Jack Daniel’s Seltzer is made from the brand’s Tennessee Whiskey, combined with sparkling water and a twist of natural flavour. After seeing the incredible success of seltzers in America, Jack Daniel’s is confident this new product will tap into a significant opportunity in the Australian market. “We know that seltzers not only deliver but also around their desire to try new
Bombay Sapphire unveils special edition release
things,” said Marisa Murray, Jack Daniel’s
Bombay Sapphire has released a new gin as part of its Special Editions series,
Marketing Manager.
the Bombay Sapphire Sunset Gin.
on consumer trends of health and wellbeing
“As the biggest Jack Daniel’s RTD market
The new gin combines the ten existing signature Bombay Sapphire
in the world per capita, we are thrilled to
botanicals with an additional three (golden turmeric, Indian white cardamom
be launching the first dark spirit seltzer
and Spanish mandarin) to create a complex gin at the slightly higher ABV of
in Australia.”
43 per cent.
Jack Daniel’s Tennessee Seltzers come in
Bombay Sapphire Master of Botanicals, Ivano Tonutti said: “I have
330ml cans at 6.5 per cent ABV and an RRP
worked closely with our Master Distiller Dr. Anne Brock to create a subtle
of $26 per four-pack. It will be available
combination of warming spices and citrus notes that truly enhance the
nationwide from August 2021, please
complex flavour profile of Bombay Sapphire gin, providing a lingering
contact your Brown-Forman representative
warmth and refreshing taste.”
for more information.
Georgina Mann, National Advocacy Manager for Bacardi-Martini Australia, said its something that Aussie gin lovers will enjoy. “Adding three more exquisite botanicals which we’ve sustainably sourced from all over the world, Bombay Sapphire Sunset is the perfect aromatic drink this winter allowing bartenders and drinkers alike to stir their creativity with a range of inventive cocktails to take you from late afternoon into the evening. I love a classic Negroni for those aperitivo moments and Bombay Sapphire Sunset is what I’m reaching for now,” Mann said.
Quick fact
This is the second gin in the Bombay Sapphire Special Editions series – the first was the Bombay Sapphire English Estate Gin, released in 2019.
August 2021 | 17
Marketplace
Sheep Dog Peanut Butter Whiskey arrives in Australia After seeing great success in the US, Sheep Dog is bringing its peanut butter whiskey to Australia for the first time. Made in the US, the whiskey has natural peanut butter flavours, notes of vanilla and caramel popcorn, and warm whiskey undertones. It is designed to be drank as a straight chilled shot,
Taylors releases new Masterstroke collection
or as a twist on classic cocktails.
Taylors Wines is celebrating the diversity of South
around $55.
Sheep Dog Peanut Butter Whiskey is distributed by SouthTrade International in Australia, with a 35 per cent ABV and RRP of
Australia’s wine regions with the release of a trio of wines that make up its new Masterstroke range. The range includes a 2019 Coonawarra Cabernet Sauvignon, a 2019 McLaren Vale Shiraz, and a 2016 Clare Valley Cabernet Shiraz, all designed to hero the terroir of each region. “We consider winemaking to be a true art form the decisions of our vineyard and winemaking team are like the strokes of an artist’s brush on canvas. Our intention with the Masterstroke is to capture the region in its truest form,” said third-generation Winemaker and Managing Director Mitchell Taylor. “While our home is in the Clare Valley, we have a long history of working with our grower partners to source outstanding Cabernet fruit in the Coonawarra and Shiraz from McLaren Vale - both hero varieties of their respective regions. While each wine is a distinct reflection of their regional terroir, they still display the powerful elegance that’s expected of a Taylors wine.”
Brookvale Union celebrates nostalgia Brookvale Union is bringing a taste of nostalgia to the RTD market just before Father’s Day, with its Vodka Lemon Lime Bitters RTD. The recipe was developed over a number of years to reflect the classic bitters-style profile that consumers know and love from the pub, the bowlo or the clubhouse. Distributed by Asahi Premium Beverages, the RTD comes in at four per cent ABV in 330ml cans. It joins a growing portfolio of RTDs under the brand, including Ginger Beer, Spiced Rum and Ginger Beer, Vodka and Peach Iced Tea and Boozy Seltzer.
18 | National Liquor News
Did you know? Lemon Lime Bitters is a quintessentially Australian drink, with its roots said to be found in colonial times.
Marketplace
Seven Seasons launches Native Yam Vodka Seven Seasons has added Native Yam Vodka to its range, the second new product to be released this year since the brand was acquired by Mighty Craft in 2020. The new product continues the Seven Seasons philosophy that recognises how Aboriginal and Torres Strait Islander people use nature as their clock. For the Larrakia people in the Top End, there are seven seasons, each marked by changes in the weather, plants, animals and other natural cycles. The Native Yam Vodka is said to be the first alcohol created with distilled native yams, and like the other Seven Seasons products (Green Ant Gin and Bush Apple Gin), uses wild harvested ingredients. Seven Seasons Founder Daniel Motlop, who is a proud Larrakia man, said all present and future products in the range will tell a story about the culture and the unique native ingredients available in Australia. For this new vodka in particular, which uses two different types of native yam, Motlop said: “I wanted to create a drink that was both distinctive and delicious. And I love the way the native yams create a creamy, warm and earthy
BentSpoke announces new beer series
flavour. It smells like fresh, wet dirt, but in a
BentSpoke Brewing has announced a new beer series called Budding Cells,
really good way, and reminds me of home.”
which is dedicated to barrel-ageing and mixed-culture fermentation and is
“This Native Yam Vodka is a product of the Rainy Season. It’s when the green tree frogs are singing and the native plums are ripe.” Native yams
the culimination of nearly two decades of experimentation by BentSpoke’s Richard Watkins. The series is named after the unique processes that come into play when beers are laid to rest in barrels. It’s an ancient brewing technique that is slower and more difficult than modern techniques, where wild yeast cells bud and multiply and consume oxygen, which encourages bacteria to sour and flavour the beer. Beers in the series will be matured in barrels supplied by Canberra region winemakers, with future iterations to experiment with spontaneous fermentation and indigenous yeast. Inspired by the work of some American and Belgian craft breweries, Watkins built one of Australia’s first barrel programs, and has been trialling different cultures, base recipes and beer strengths ever since. The first release of the Budding Cells series is Flemm, a Flanders Red Ale that has been aged in oak for over 24 months. Blended with an aged and younger unoaked version, the beer is characterised as a barrel aged sour that is malt driven and yeasty. Flemm is a five per cent ABV beer with a “great unexpected combination” on the palate that has a “funky character.” August 2021 | 19
Marketplace
De Bortoli releases Blue Pinot Gris De Bortoli is continuing its path of evolution and development with the launch of a new wine, Blue Pinot Gris, which the winemaker says is a blue Pinot Gris, but not a blue wine. The wine’s fruit comes from selected premium King Valley sites including the De Bortoli family estate on the
Coopers Vintage celebrates its 21st release
picturesque King River, and
Coopers Brewery has released its 21st annual limited-edition Vintage Ale,
the wine is described as
continuing the tradition and heritage of the premium series.
having “bright fruit florals of pear and citrus”. De Bortoli said: “Why blue? You may relate it
“Coopers Vintage Ale is eagerly awaited each year and we expect this 21st release to be no different,” said Coopers Managing Director and Chief Brewer, Dr Tim Cooper.
to ‘feeling blue’, when in fact it is the opposite.
“We’ve chosen a unique combination of hops in its creation and the result is
The colour blue is in every part of our lives, from
a rich, balanced and full-bodied ale with floral and spice characters, along with
the sky, ocean, cars and so on.
tones of citrus and stone fruit.
“’Blue’ evokes feelings of calmness, trust
“The 2021 Vintage Ale drinks well immediately, and if stored under cellar
and confidence, paired with the dragonfly and
conditions, will become more complex over time as its flavours evolve
butterfly which symbolise hope, change and
and develop.”
freedom. That is what De Bortoli’s new Blue Pinot Gris is all about.” The Blue Pinot Gris sits beside the De Bortoli Rosé Rosé, at 12.5 per cent ABV and $19.95 RRP.
Cam Pearce, Marketing and Innovation Director, added: “Beer drinkers are thirsty for seasonal releases, which remain popular in Australia thanks to the rise of craft beer.” Coopers 2021 Vintage Ale in 355ml bottles is available now, in six packs and cartons.
Carillion releases three new vintage wines Hunter Valley producer Carillion Wines has announced the release of three new vintage wines, the 2021 Origins Semillon, Lovable Rogue Fiano and Lovable Rogue Vermentino. “We’re really enjoying working with these varieties and we’re gaining valuable experience and confidence in the vineyard and the winery with every vintage,” said Carillion Winemaker, Andrew Ling. “They are eminently suited with food, and that’s the style we are looking to produce; wines with texture and balanced natural acidity.” Designed to meet Carillion Wines’ continued goal of championing the Hunter Valley, the wines aim to express each variety and the wider region, including through the use of Semillon grapes from the Tallavera vineyard, which was established in 1994 using cuttings from the famous Braemore vineyard.
20 | National Liquor News
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Alcohol Beverages Australia
Why the WHO needs to think again
There are a number of issues in the World Health Organisation’s draft Global Action Plan that need to be addressed, writes Andrew Wilsmore, CEO of Alcohol Beverages Australia.
The World Health Organisation (WHO) was tasked
And instead of a plan on how to accelerate the take-up
with developing an Action Plan to help accelerate the
of a suite of policy options that can be implemented which
implementation of the Global Alcohol Strategy after it
respects differences in cultural and anthropological
was found that a number of countries had not made
norms, the WHO has instead said countries just need
as much progress as expected.
to focus on increasing taxes, banning marketing and
After more than six months in the writing, the
sponsorship, and reducing supply.
Draft Plan unfortunately misses the mark and has
Another area of concern is a call for consideration
confused helping accelerate the take-up of the suite of
of a global tax on alcohol. It is hard to understand how
options in the Global Alcohol Strategy, to a draft plan
WHO expects sovereign governments to hand over
that cherry-picks only some strategies and changes the
taxation powers to a global body.
language to one in which all alcohol consumption is portrayed as harmful.
Just as unrealistic is a proposition that the producers and sellers of alcohol should play no
The draft was off to a rocky start in June, when
part in being able to positively contribute to alcohol
initial media coverage indicated the WHO was
harm reduction. They already do and both globally
advocating all women of child bearing age should
and here in Australia, those partnerships have been
refrain from consuming alcohol. While those words
a success story that should be amplified, rather than
were contained in the document, WHO officials
diminished. The Australian examples of DrinkWise,
backtracked and said its intentions had been
ABAC, and retailer codes for service and delivery
misinterpreted but agreed it would be amended and
is positive proof of the genuine and continued
removed from subsequent drafts.
commitments we bring to the reduction of harmful
But it does not take away from concerns echoed
alcohol consumption. That commitment should be
around the world that the WHO’s Action Plan ignores
embraced and encouraged through partnerships to
a mandate from the very stakeholders it relies on to
ensure all parties are working together to produce the
create a global alcohol policy.
best possible outcomes for communities.
The key point of difference is again in the way the
The justification for these rather draconian
document is worded. WHO’s overarching Global
recommendations comes down to how the WHO has
Alcohol Strategy makes a commitment to work to
characterised worldwide trends in reducing harmful
reduce the harmful consumption of alcohol. This new
alcohol consumption as being ‘not considerable’,
Draft Action Plan largely drops the word ‘harmful’,
despite their own statistics painting a positive story
and instead focuses on all alcohol consumption and
in reducing harm.
by doing so, redefines its objectives.
WHO needs to go back to the drawing board with
One of those is a globally acknowledged vow by
its Action Plan. It does not represent the member
member states to reduce harmful consumption by 10
states’ decision, but more closely resembles the cherry
percent. Now the WHO is suddenly saying it should
picking of a few favourite policies of its officials, rather
be 20 percent of all consumption, which ignores some
than being representative of a true plan to accelerate
specific realities.
implementation of the Global Alcohol Strategy.
22 | National Liquor News
■
“Another area of concern is a call for consideration of a global tax on alcohol. It is hard to understand how WHO expects sovereign governments to hand over taxation powers to a global body.” Andrew Wilsmore CEO Alcohol Beverages Australia
Sponsored Content
New business name for ALM Owned and Exclusive Brands The company has announced the name of their Owned and Exclusive Brands portfolio will be Independent Beverage Partners (IBP). Australian Liquor Marketers (ALM), the country’s largest liquor supplier to independently owned liquor retailers and the largest broad range liquor wholesaler, has announced Independent Beverage Partners (IBP) will be the new business name for its Owned & Exclusive portfolio. IBP will use ALM’s existing cost-effective and efficient supply chain, and will be responsible for the distribution of the Owned & Exclusive portfolio, dedicated exclusively to growing the brands within the independent liquor network. IBP’s vision is to provide independent retailers with products that exceed retailer and shopper expectations, with the promise to over-deliver on quality, value and margin every day. Put simply, ALM describes this as superior quality products that represent great value for the shopper and deliver margin benefits to the retailer. The IBP business is headed up by Murray Riemann, the General Manager of Owned & Exclusive Brands. Riemann has been with ALM
“We get out of bed each day in the passionate pursuit of championing successful independents. That’s what IBP is all about.” Murray Riemann
for 10 years and managed the acquisition of the private label portfolio
General Manager – Owned & Exclusive Brands Australian Liquor Marketers
from Kollaras & Co last year, which at the time was explained by ALM CEO Chris Baddock as: “a key focus and a key accelerator of Australian Liquor Marketer’s private label growth strategy.” The team also comprises of James Somerset as Brand and Portfolio Manager, Nevil Shah as Sourcing and Compliance Manager, Georgia Kollaras as Senior Marketing Manager and Chani Madhurangi as Demand and Supply Planner. Riemann said: “This small team, each bringing specialised skills, has allowed the business to execute a long list of deliverables quite cleanly and quickly.
award-winning products that guarantee exceptional benefits across the entire value chain.” The exciting new IBP business has so far this year launched the
“The existing brands within the IBP portfolio are a great
highly anticipated Five Judges 2L cask range, the value-end Jumpin’
demonstration of our wonderful ability to create, represent and
Jack wines, and has already hinted about even more announcements
nurture products that are loved by both retailers and shoppers alike.
for an impressive line-up of new local and international brands.
These include successful brands like Two Truths Wines, Molly’s Irish
“Quality, value and margin is what we strive to deliver every day,
Cream Liqueur, Tovaritch! Vodka, and Broo Beer just to name a few.
it instils confidence and pride in our retailers, and delivers a sense
“IBP has been designed to address a large market opportunity
of delight, discovery, excitement, and enjoyment for shoppers,”
across wines, beers, and spirits with the mandate to partner with top wineries, breweries and distilleries in Australia and around the globe, to provide shoppers and retailers with enjoyable, multi-
Riemann said. “We get out of bed each day in the passionate pursuit of championing successful independents. That’s what IBP is all about.”
■
August 2021 | 23
Retail Drinks Australia
Leading the way in age verification for online alcohol sale and delivery A proactive approach has made Retail Drinks a leader in an important space during changes in legislation, writes Michael Waters, CEO of Retail Drinks Australia.
At the start of July 2021, the vast majority of the NSW Government’s changes to same-day alcohol delivery laws came into effect. Whilst these changes included minimum requirements closely based on the Retail Drinks Online Alcohol Sale & Delivery
“Retail Drinks and its various members involved in this space are excited to be at the forefront of innovation and technology in the retail liquor industry.”
Code of Conduct, such as delivery driver training
industry, and offering a wider selection of digital
and education, the second tranche of these reforms
identity products.
will require age to be verified at the point of sale and
Retail Drinks and its various members involved
at the point of delivery, and for same-day delivery
in this space are excited to be at the forefront of
providers operating in NSW to adopt online age
innovation and technology in the retail liquor
verification procedures.
industry, whilst also demonstrating a proactive
Whilst these age verification requirements will not be coming into effect until June 2022, Retail
commitment towards minimising risk in the sameday online alcohol delivery space.
Drinks has taken a proactive approach as part of
It is important to point out that to ensure the
our role as trusted adviser to both industry and
reputation of our sector and assist our members,
government, holding a successful initial trial of
Retail Drinks continues to promote standards of
online age verification technology in conjunction
operation for its members beyond the required
with industry partners ConnectID (eftpos) and Yoti
standards of legal compliance, and has implemented
Michael Waters
Australia in late April/early May this year. This trial,
a range of voluntary product and service control
CEO Retail Drinks Australia
which also involved other Retail Drinks members,
initiatives which are widely adopted by members
sought to test the robustness and customer useability
and the broader retail liquor industry, including our
of age verification technology in the same-day alcohol
Online Code, ID25, Don’t Buy It For Them, and our
delivery space. Following its completion, the trial
recently launched industry responsibility initiative
received significant media attention as an industry-
Choose to DrinkWise, in partnership with social
first initiative lead by Retail Drinks highlighting its
change organisation DrinkWise.
24 | National Liquor News
success, and has helped inform the development of
We look forward to continuing to work in close
the regulations and our ongoing engagement with the
collaboration with the NSW Government to ensure
NSW Government.
the seamless implementation of all same-day alcohol
We are currently planning an expanded second
delivery laws, including online age verification
phase of the trial in the coming months. Whilst the
requirements, across the entire industry. We envision
focus will continue to be on the useability of the
that our proactive work in this space will continue to
technology, the trial will be conducted on a larger
help inform other states, territories and countries on
scale than Phase One. Retail Drinks is also currently
the responsible online sale and delivery of alcohol, age
in discussions with more of its members in regards
verification, and how to successfully roll-out digital
to expanding the scope of this trial to the broader
identity solutions.
■
Recruitment
Recruiting in a candidate-tight market Checking some important boxes will give you the best chance to find the best talent in the current job market, writes Sue Lauritz and Amber King, Directors at BrightSide. There has been a noticeable shift in the job market
recruitment process. Are your key internal
over the past few months, and clients are reaching
stakeholders available for interview when required? If
out for our support after failing to attract candidates
working with an external recruiter partner, ensure
through their own recruitment efforts.
their own search processes and timelines marry up
Demand outweighs supply and great talent is
with yours.
moving quicker than we have seen before. Candidates remain risk averse to changing roles in such a volatile
Be decisive
market. Most states have felt the impact of snap
Once you have a preferred candidate, make an offer!
lockdowns, the uncertainty that creates and the
Don’t unnecessarily delay the process by feeling
terrible impact to the hospitality sector. It is being
compelled to interview more people. Candidates are
felt nationally.
in high demand and usually have more than one job
So, what can you do to give your business the best
role on the go at once. Move with haste, because if
chance of finding and securing talent?
you don’t, someone else will.
Understand your internal recruitment process
Pay market rates
When you go to market, be ready to hire. We have
We’ve also noticed a shift in salaries for ‘in demand’
been briefed on roles, gone to market and shortlisted,
roles. We’re seeing an unprecedented demand for
only to be told that there are internal processes causing
exceptional sales talent. Chances are, your competitors
delay. Ensure key stakeholders are aligned and all the
are looking for the same superstars as you and if you
back-end work has taken place before you commence
can’t offer a competitive salary package, the challenge
the search.
is greater. While great candidates rarely change jobs purely for financial reasons, it’s also uncommon
Define the PD
in the current market to move without some financial
Not only is it critical for the business to agree on the
incentive. Understand market expectations and
dimensions of the role they’re recruiting, candidates
match these.
“In a competitive market, small things count.” Sue Lauritz and Amber King Directors BrightSide
also want to understand the scope of the role, the perks, and the career development opportunities. In
Look outside your pond
a competitive market small things count. A prepared
Clients are looking for a successful track record in
and well thought through PD will position your role
a similar role, with industry experience, therefore
in a more positive light than those that aren’t clearly
narrowing the pool of people they/we can attract.
defined or don’t exist at all.
Consider transferable skills from other industries and related functions. The fresh thinking and
Set agreed timelines
diversity this brings to the broader business can be
Timelines are an important part of your internal
invaluable.
■
August 2021 | 25
DrinkWise
New partnership for older Australians Our partnership with Bowls Australia is geared towards helping older Australians drink more responsibly , writes Simon Strahan, CEO of DrinkWise. Simon Strahan
DrinkWise recently announced a multi-year partnership with Bowls Australia to remind consumers, particularly older Australians, about the importance of drinking alcohol responsibly. Recent research by the National Centre for Education and Training on Addiction (NCETA) found that an estimated 1.3 million Australians over the age of 50 are drinking at risky levels. With almost 2,000 clubs and over 693,000 participants Australia-wide – two thirds of which are aged 60 and over – this new partnership aims to educate bowls participants and supporters about the importance of drinking alcohol in moderation. A key element of the partnership will be to increase bowls participants’ knowledge of mid, low and zero strength products. We’re seeing a continued increase in the popularity of these products, with a recent IWSR study predicting a 30 per cent increase globally in the volume of zero and low alcohol products over the next three years. Despite their growing popularity, recent DrinkWise research indicates 72 per cent of Australians aged 50+ have not tried a lower strength alcohol product as a means of reducing their alcohol consumption. Encouraging participants to swap out some of their full-strength alcohol drinks for mid, low or zero strength products every week has the potential to make significant shifts in the amount of alcohol some older Australians are drinking. The launch of the partnership at the Australian Open on the Gold Coast in June received national media attention, with coverage across the Seven Network, Courier Mail, the ABC and trade media reaching over 1.6m people (cumulative) nationwide. DrinkWise branding was displayed at the finals and will be seen at the Bowls Premier League events and at the World Bowls Championship, in addition to targeted messaging at the 1,800+ local community bowls clubs around the country. The partnership provides an important platform to continue to educate Australians about making healthier and safer choices when choosing to drink alcohol. We are grateful for the enthusiastic support we have received from Bowls Australia and our contributors alike, who recognise the value of these lower strength alcohol alternatives as a powerful tool to further improving the Australian drinking culture.
■
Sources: - Roche et el., NCETA: Ageing and Alcohol: Drinking Typologies among Older Adults, Journal of Ageing and Health, 2020. - IWSR Global Zero and Low Alcohol Strategic Study, January 2021. - 89 Degrees East, Health Wellness and Drinking Habits of over 50s, April 2021. 26 | National Liquor News
Liquor news straight to your inbox For the latest liquor retail news, subscribe to the National Liquor News e-newsletter
www.theshout.com.au/national-liquor-news
Matawhero Wines
Wine Insights
New Zealand wine in Australia: A market snapshot Natalie Grace
Natalie Grace, Founder of Perfectly Rieslingable, takes a look at how New Zealand wine is performing in the Australian off-premise market.
market for New Zealand wine. While
On-premise growth and the impact on off-premise
Australians prefer to consume local
One of the most reliable ways to grow
produce, New Zealand wine is a prominent
volume in the off-premise is to establish
alternative and one of the leading sources
a brand’s reputation in the on-premise.
of imported wine into Australia with a 38
Listings of New Zealand wine grew by four
per cent share of import value in 2019-20,
per cent during 2020, following a period of
down seven per cent on the previous year
stabilisation the previous year.
Australia is a mature and developed
to $315 million.
Founder Perfectly Rieslingable
Research by Wine Business Solutions
We wait with interest on ABS figures
indicates Sauvignon Blanc regained its
for 2020-21 indicating any bounce back
position from Chardonnay during the year
that may be seen due to the impacts of
as Australia’s most listed white wine style
COVID-19. New Zealand Winegrowers
at 19.5 per cent, for which New Zealand –
export statistics show that in the 12 months
primarily Marlborough – has a 43.2 per cent
to pre-pandemic behaviour, four per
to May 2021, New Zealand producers
share. Pinot Noir is now the most listed wine
cent purchased more New Zealand wine
shipped 67.3 million litres of wine at an
style in Australia and listings of New Zealand
compared to pre-pandemic behaviour and
FOB value of NZ$385m across the ditch, an
Pinot Noir in the Australian on-premise
11 per cent purchased less other imported
increase of six per cent by value and almost
have never been stronger, increasing to just
wine compared to pre-pandemic behaviour,
10 per cent by volume on the previous year.
over 20 per cent in 2020. Marlborough,
indicating Australia and New Zealand both
Central Otago and Martinborough all grew
benefited from the notion of localism, a
Key varieties
strongly at 17 per cent, 17 per cent and 28
reflection of the close relationship between
Sauvignon Blanc accounts for 75 per cent of
per cent respectively.
the two countries.
New Zealand’s export volume to Australia
Key varieties of NZ wine in Australia (data source: New Zealand Winegrowers May 2021)
With a decrease in supply due to the
and 85 per cent of the country’s total export
Drink local (or New Zealand)
smaller 2021 harvest, Australian wine lovers
volume globally. Additional lead varieties
In 2020 the IWSR predicted that as a
will be hoping that strong relationship ensures
exported to Australia are Pinot Gris (nine
result of COVID-19, local products would
their cellars remain full. It is expected New
per cent), Pinot Noir (six per cent), sparkling
increase in popularity, accelerated by travel
Zealand producers will face significant supply
(four per cent), rosé (two per cent) and
restrictions and closed borders during the
and demand tension and tough decisions on
Chardonnay (two per cent). All major
pandemic. Wine Intelligence found there
who they can supply in their key markets over
varieties saw an increase in volume shipped
was a strong sense of localism where 30 per
the next year, with the shortfall in the crop
from the previous year, with Pinot Gris and
cent of Australian regular wine drinkers
equivalent to roughly seven million nine litre
sparkling wine faring particularly well.
purchased more Australian wine compared
cases of New Zealand wine.
28 | National Liquor News
■
Sustainable Shopping
Certifiable sustainability Consumers are making more sustainable choices than ever, and this is influencing the off-premise industry, writes Stephen Wilson, Category and Insights Manager at Strikeforce. Sustainability has been a hot topic for a few years now
suppliers have demonstrated a willingness to align
and has been driven by households looking to reduce
product with drinkers’ expectations in this area.
their impact on the environment through unnecessary and excessive non-recyclable packaging. There are two drivers of shopper behaviour that fall into the sustainability bucket:
Brands have been ‘ditching’ plastic packaging by replacing six-pack rings with biodegradable material or removing them altogether. Biodegradable beer bottles that can be recycled
• Surroundings – understanding what impact
like cardboard or newspapers and will decompose
consumption has on the environment, reduced
naturally have been experimented with as part of a
consumption, waste and energy use.
brand’s strategy to reduce its carbon footprint.
• Value – rejection of excessive and unsustainable
Brands, both local and international, have
consumption. A more mindful approach to
replaced shrink wrap with recyclable and
spending and consumption.
biodegradable cardboard.
Consider the following: • 660 thousand tonnes of plastic waste are generated by Australians every year. • Australia is one of the most wasteful countries in the developed world. • 85 per cent of soft plastics and bags end up in landfill.
The sustainability theme stretches further to other areas of the supply chain. Point of sale is now produced using recyclable display materials that are 100 per cent environmentally friendly. As recently as this week, a major beer brand announced that deliveries across Melbourne will be
Major brands are responding to community concerns
made via an all-electric truck to reduce emissions
about how packaging on FMCG food and beverage
with the same brand communicating that it has been
products is having a negative impact on the planet.
brewed using 100 per cent offset solar power.
Major Australian supermarket brands all have
These are just a few examples of the initiatives that
sustainability policies in place and are in the process
organisations are taking to ensure that they are moving
of phasing out or reducing harmful plastics and
towards drinkers’ expectations of not only providing
packaging from their shelves.
great product but doing it in a sustainable manner.
Well aware of the impact of discarded beverage
The messaging from these initiatives is that “we
containers, state governments introduced container
hear you and are offering product that not only meets
deposit schemes with varying levels of success.
your expectations but also lets us do our bit to help
So, what about off-premise liquor?
Stephen Wilson Category and Insights Manager Strikeforce
save the planet.”
Local and global brands have been active in this
Suppliers need to align to this mantra or
space and are keen to offer solutions that align with
risk deletion either through failing to provide
community expectations.
environmentally friendly containers and packaging
The beer category is a great example of where
“Major brands are responding to community concerns about how packaging on FMCG food and beverage products is having a negative impact on the planet.”
or shoppers rejecting products that are not ‘green.’
■
August 2021 | 29
Wine Australia
Vintage 2021: Big and beautiful Australia’s 2021 ‘unicorn’ vintage has broken crush records and means good things for industry and consumers, writes Sandy Hathaway, Senior Wine Analyst at Wine Australia. The Wine Australia National Vintage
and increased its share of the crush to
Report 2021 has been released and its
27 per cent, with a record crush of over
official – this year’s vintage was a record
half a million tonnes. Chardonnay was
crush, estimated at 2.03 million tonnes.
second but lost ground to Shiraz; it was
In good news for consumers, the
up by 33 per cent to 385,000 tonnes.
2021 Australian wine grape harvest
The whites generally did not increase
has been described as a ‘unicorn’
by as much as the reds – but in good
vintage, with a rare combination of
news for Sauvignon Blanc lovers, that
near-perfect growing and ripening
variety was up by 15 per cent and is
conditions across most states and
well-placed to supply the market in the
regions ensuring exceptional quality
context of a low New Zealand crop.
as well as quantity of wine grapes.
Sandy Hathaway Senior Analyst Wine Australia
Above: Crush from 2005-2021
The larger crop balanced out the two
Varieties to watch
previous below-average vintages,
While the ‘big five’ varieties – Shiraz,
enabling the replenishment of stocks
Chardonnay, Cabernet Sauvignon,
and taking the pressure off wine supply.
Merlot and Sauvignon Blanc –
Below: Location of crush in 2021
dominate the crush by volume, some
Where did the crush come from?
minor varieties are showing strong
South Australia accounted for the
growth in relative terms.
largest share of the crush, with an
The white varieties whose crush has
estimated 1,055,265 tonnes (52 per cent
increased most dramatically in the past
of the total), followed by New South
five years are Grüner Veltliner, Prosecco,
Wales (29 per cent) and Victoria (17
Pinot Gris/Grigio, Fiano and Roussanne.
per cent). Regions showing particularly
White varieties in decline over the same
big increases after the low-yielding
timeframe are Gewürztraminer, Riesling,
2020 vintage include: King Valley,
Vermentino, Viognier and Marsanne.
Yarra Valley, Orange, Hunter, Barossa
In the red varieties, the strongest
Valley, Adelaide Hills, Langhorne
growth since 2016 has been in Durif,
Creek and Granite Belt.
Montepulciano, Sangiovese, Mataro/ Mourvedre and Touriga Nacional.
What were the main varieties?
Only Cabernet Franc and Tempranillo
Shiraz was once again the largest variety
have declined over that timeframe.
30 | National Liquor News
■
The National Vintage Report 2021 is available on the Wine Australia website. All data can be accessed on the Interactive Insight’s Vintage Survey Dashboard. Contact market.insights@wineaustralia.com for more information.
Craft Beer Tourism
Craft beer oases in the parched northwest As the impact of the pandemic continues to be felt across the industry, exploring what Australian breweries have to offer goes a long way in helping the recovery. Here, Norrelle Goldring reflects on a trip to the far northwest of Western Australia, to find that remoteness doesn’t impact the quality of local brewers.
“Overall the breweries in the northwest of WA were a pleasant surprise and well worth supporting.” Norrelle Goldring
We narrowly avoided lockdown on our trip to
The staff are casually professional and there is a
Western Australia a few months ago, where we drove
blackboarded pizza-only menu, but the pizza is good,
from Perth to Broome and back again. Along the way
served on wooden planches and square cut. Branded
we stopped at a number of regional craft breweries in
merchandise (hats, t-shirts, hoodies, fleeces, beanies,
the state’s northwest, between Exmouth and Broome.
stickers, stubby holders and growlers) is available in cube
Below is a roundup of four breweries we visited in
shelving inside the shed near the bar. Live entertainment
WA’s northwest. In short, although the craft breweries
is available occasionally, but not on the day we visited.
may be few and far between (think 600km in between),
So, to the beverages.
WA is Australia writ large – the remoteness hasn’t
There were only a couple of wines available and
impacted the quality and professionalism.
Outback apple cider. At the time of our visit the
While varying COVID restrictions impact many of
beer styles available on tap included a session ale,
our abilities to travel the country, these prove a great
lager, wheat beer, pale ale, IPA, ginger beer, and a
case to support local brewers and explore what they
stout (interesting for the climate). And perhaps more
have to offer when the time is right.
interestingly, a sour weisse and a Jameson Whiskey/ ginger beer. Some of these have changed since to
Whalebone Brewing, Exmouth
include Flensing Ales and amber ales.
For context, Exmouth is 1,250 km north of Perth on
Eight beers were available in cans. ‘Yes we can’
the Coral Coast, just under halfway to Broome if you’re
signs were evident around the brewery, but some
heading around the coast. It’s a low-key tourist town of
(IPA, stout) were out of stock at the brewery the day
around 3,000 people and the jumping-off point for tours
we visited, although available online.
of Ningaloo Reef and swimming with the whale sharks. Founded in 2016 and run by two local families,
32 | National Liquor News
Froth, Exmouth
Whalebone Brewing has the classic ‘local’ craft
Located in the middle of town, Froth bills itself as
brewery setting on an industrial estate on the edge
“WA’s favourite new award winning family-friendly
of town, and the associated authentic, rustic feel
restaurant, microbrewery, and live music venue.” So, it
to go with it. Located in a renovated tin shed with
might have won a bunch of tourism awards, but for us
a somewhat exposed outdoor area, it obviously has
it was just too touristy. Perhaps the outback paintings
a following as it started filling up five minutes after
on the pillars were the giveaway. Or maybe we’ve just
opening at 5pm on the day we visited.
been to too many industrial estate craft breweries.
Craft Beer Tourism
The proprietary food naming conventions
community rather than tourists, it lacks a
year-round population of 15,000 to 45,000
on the menu – ‘gunnaravtoo’ and ‘korma
website but leverages its Facebook page hard.
during the tourist season.
eileen’ just two examples – got in the way of
The brewery is quite big with a large,
Despite being ‘the most remote brewery in
understanding what the dishes actually were.
astro-turfed verandah BBQ area, an arcade
Australia’, 2000-founded Matso’s is probably
There were two bars, both operational
games room, as well as the dining and bar
the most well-known of the four breweries
areas and the brewery itself.
we visited due to its national distribution
and adjacent one of which was the by-now usual range of branded merchandise, most
The venue aims to cater for everybody.
including in Dan Murphy’s, thanks in part
of it on racks.The evening we visited, a
A jungle gym speaks to young families.
Saturday night, the place was packed with
Live entertainment is frequent and heavily
A destination in its own right in Broome
the hipster beard and backpacker crowds.
promoted throughout the venue and on socials.
due to its breezy Key West-style ambience
There were 14 beers available on tap, also
A decent range of wines (for a brewery) and
and extensive food menu, it’s also renowned
with ‘quirky’ names, the most interesting
some Capi sodas talks to women (on our visit,
for its ginger and mango beers, for which my
being a mango sour and a gose.
to its ownership by Gage Roads.
the table next to us were a group of women
partner made a beeline (and had several). It
It’s obviously doing well with its millennial
celebrating a combined hens do and baby
has live music on Tuesdays and Saturdays.
target market, given it was founded in
shower – admittedly nursing beers). The food
At the time of our visit, staff were
2017 and plans to open another outpost in
was excellent, among the best seafood tostadas
professional and friendly and the food was
Bunbury, south of Perth, later this year.
I’ve ever had and certainly not expected in a
of a high standard, albeit the merchandise
‘mining town.’
section was surprisingly small for one of the
North West Brewing, Karratha
Given the hot arid climate and the mining
bigger brands in the region.
Around 550km or so east of Exmouth,
clientele, most of the tap beers, of which there
The ten beers and ginger beers on the
Karratha in the Pilbara is a town of around
were eight at our time of visit, are low ABV,
drinks list included a number of chilli and
17,000 with (mining and resources) money;
generally between 3.2 per cent and 5.2 per
mango options as well as a hard lemon.
modern midrise office buildings, shopping
cent. Styles were on the lighter side of the
Given the climate, the only dark beer
centres and new cars. We were informed that
spectrum – pale ales, IPAs, amber ales, red
represented was a dark lager.
Council is apparently attempting to make it
ales, Kolsch, lager. My partner had an IPA that
a ‘liveable city beyond mining’ (unlike Port
he rated. He also brought back to Sydney the
Summary
Hedland, another 240km up the road, the
takeaway Altbier in cans.
Overall the breweries in the northwest of
centre for mining rail and shipping and a
WA were a pleasant surprise and well worth
Matso’s, Broome
supporting; professionally run, good quality
Established in 2017, North West Brewing
Some 830km east of Karratha, tropical
food and beverage products catering to a
is located in Karratha’s industrial estate south
Broome is the heart of the West Kimberley.
cross section of locals, FIFOs and tourists
of town just off the main highway. It is the
Originally a pearling town, it now thrives
with a variety of offers. No dinky one-man-
antithesis of Froth; geared around local
on tourism and its numbers triple from the
band outfits here.
relic of the 1970s).
■
August 2021 | 33
IRI
Australians red-y for winter Bottled red wine is particularly popular throughout winter, with a number of factors driving shoppers this year, writes Kim Yuan, Client Insights Graduate at IRI. Australians continue to gravitate towards
Classics versus new varietals
habits. As we were restricted in exploring
red bottled wine during the colder months,
Shiraz, Pinot Noir and Cabernet Sauvignon
different environments, we did so with our
with a third of 2020’s red bottled sales
were the top three performing varietals last
tastebuds. The experimentation movement
occurring in the winter period. Last
winter, in terms of actual dollar growth
is particularly evident when looking at the
winter, shoppers brought home an extra
generated. The three classics contributed
rapid acceleration of smaller varietals like
432 million litres of red wine (+14.7 per
over three times more growth than the
Tempranillo and blends, Grenache, Sangiovese
cent), equating to an incremental of $78.2
other varietals combined, generating
and Nebbiolo – all of which are delivering
million compared to only $23.0 million the
incremental revenues of $26.9M, $18.9M
growth close to, or over, 50 per cent.
year prior.
and $13.5M, respectively.
Love for local
As demonstrated during winter 2020,
While dominating sales of bottled reds for
brands that outperform are those capturing
this period (with 71 per cent combined share),
Last year reinforced the importance of
the experimental shopper through unique
other challengers are emerging. After all, 2020
supporting domestic brands and products,
experiences or by aligning with their current
saw an adoption of different lifestyles and that
with the ‘love for local’ campaign gaining
flavour and wellbeing affinities.
change also translated into our consumption
greater traction through the pandemic.
34 | National Liquor News
IRI
This shift positively impacted smaller,
Concierge beyond the Barossa winery
Australian brands. Four of the top 10
into the virtual world. Through the
largest growing brands posted over a
platform, club members are privy
million dollars growth which is over
to bespoke wine tasting sessions,
five times more than the year prior.
private consultations with the Chief
Their notable rise can also be attributed to their alignment in key
Winemaker and the ability to create personalised cellaring plans.
sustainability and wellbeing trends. For example, Tread Softly is targeting a new
International exploration
generation of health-conscious drinkers
With international travel likely off-limits
with its lower ABV wines and plants a
for another year, Australians may look
tree for every twelve bottles sold.
to transport themselves by recreating
Brands doing things differently
winter warmer for Australia as it has
become more apparent in the last 12
long been loved internationally. It has
months. This is evident in the creation
already appeared in multiple articles
of new products and the manner in
and blogs, with Dan Murphy’s even
which brands engage with consumers.
creating a dedicated landing page on
Brands that executed this mix
its website.
successfully reaped large sales growth,
This winter Jam Shed wines has
particularly during the winter period.
launched a mulled wine mix and jam jar
When 19 Crimes launched in 2017, the brand was able to create a point of difference in the market with its virtual reality label. By offering shoppers a unique brand experience, it brought something new and exciting to what is typically perceived as a formal category that is bound by tradition. The recent arrival of the Snoop Dogg series has the potential to extend the brand’s popularity further. A different example is how Penfolds recognised the demand to experiment,
Kim Yuan Client Insights Graduate IRI
Mulled wine could be the new
The importance of innovation has
An example of this is 19 Crimes.
“As demonstrated during winter 2020, brands that outperform are those capturing the experimental shopper through unique experiences or by aligning with their current flavour and wellbeing affinities.”
popular destination drinks locally.
launching an interactive masterclass experience in their Barossa Valley HQ. During the 45 minute masterclass, attendees simultaneously learn about the Penfolds history and processes whilst mixing their own red blend which they get to take home at the end of the session. Another brand adapting to the times is St Hugo. Propelled by the closure of on-premise and travel restrictions, St Hugo expanded their Cellaring
throughout Australian liquor retailers. The release aims to tap into the growing sweet tooth of consumers and the brand hopes it can emulate its UK success. Conversely for those wishing they were enjoying the European summer, they may seek lighter, fruitier reds like Sangria and Lambrusco.
Converging of the known and unknown As consumers have demonstrated an appetite to experiment with different flavours, there may be a wider adoption of brands that combine wine with other liquor categories such as glass spirits. Some have already started, such as Jacobs Creek using Scotch whisky barrels to put a twist of flavour in its Shiraz or Squealing Pig combining gin and rosé.
■
Sources: IRI Market Edge. Australia Liquor Weighted. Jun-Aug 2020 v YA. IRI Market Edge. Australia Liquor Weighted. MAT to 07/06/20 August 2021 | 35
The Rosé Report
Pretty in pink Rosé is increasingly becoming less seasonal as consumers embrace its versatility. Brydie Allen reports on making the most of this, all year round.
A new day for rosé
Already one of the top performing categories in
One of the biggest influences on the continued
wine, rosé has been continuing its strong trajectory
success of rosé is the increasing amount of year-
We asked Anoushka
through the past year, with even greater heights
round sales, not just in the warmer months that
Szlagowska, Founder of
to come.
have usually been ‘peak pink time.’
soon to be released Tart,
According to IRI data, rosé records increased
Vince Gurciullo, Sales Operations Manager
growth each year, and in 2020, it even beat
– Australia, at De Bortoli Wines, said: “We don’t
we can expect from the
powerhouse varieties like Prosecco and Shiraz.
see the popularity of rosé with the Australian
new brand
for a sneak peek of what
“In the previous MAT to 07/06/20 Shiraz nearly
consumer declining any time soon, in fact, we are
tripled rosé volume growth actual. This turnaround
not only seeing double digit growth during spring
daytime rosé. It is
(with rosé now the number one varietal for volume
and summer, but also through the colder months
not merely a format
growth) has been substantial and suggests there are
with our own brands as well as our imported
extension of an existing
still further growth opportunities to unlock for this
agency rosé from France and Italy.”
bottle version, it is
“Tart is the original
varietal,” said Delphine Lambert, Consultant at IRI.
A similar phenomenon is noted at Brown
Such explosive results are a different world to a
Family Wine Group, where Marketing Manager
built for wine in can
decade ago, over which time the rosé category has
Emma Brown said the wine is becoming less
format from cultural
continued to develop in Australia to set the stage
seasonal each year.
insights from around
for an incredible future in the local market.
“Given rosé’s versatility, we feel people are
purposely, methodically
the world, trends within
Inge Fransen, CEO of Vranken-Pommery
becoming more confident to pair rosé with food
the category and
Australia, which imports a range of French rosé
occasions as well as relaxing at home, whereby
passionately built from
into the country, said: “In the 10 years that I have
it was consumed more in social settings out and
my core beliefs. There
been looking after Australasia, the category of rosé
about previously,” Brown said.
is currently no rosé on
wine has been the most interesting to experience.
That versatility has also been noted as one of
the market that can
“The initial perceptions in the market were
the big drivers for enduring future success of rosé,
authentically claim all
surprisingly different, almost negative may I say.
according to Ben Culligan, Director Marketing and
of these attributes and
And what a revolution the category has known.”
Category at Treasury Premium Brands.
benefits,” she said.
36 | National Liquor News
The Rosé Report
“Consumers’ love affair with rosé is showing no signs of waning. The category growth is forecasted to continue, in particular for rosés priced $15-$20, which are projected to grow $68M over the next three years. The approachability and versatility of rosé mean that it will continue to be a part of innovation trends and wine recruitment in the years to come,” Culligan said.
In style Rosé is an incredibly wide and busy category, and one that gets more so every year. So how can you navigate which types will do the best in-store? According to Guillaume Bladocha, Asia Pacific
“While Pinot Noir based rosés continue to perform really well, we are starting to see more consumer interest in a range of rosé varietals, particularly Grenache and other lighter, refreshing styles.” Ben Culligan Director Marketing and Category Treasury Premium Brands
Export Director for the Castel Group (which has Barton & Guestier in its portfolio): “The trend is definitely on the dry rosé wine. “This is a style that you can find in any importer portfolio as it is matching perfectly the aroma profile that the Australian consumer is expecting and enjoying when drinking rosé.” This trend is also evident for Australian producers like Angove Family Winemakers, where Marketing Manager Matt Redin said: “it has been about fresh, crisp, dry rosés that still pack a load of flavour.” For companies that distribute both local and international brands, growth in dry rosé is coming from all areas at a fairly steady rate. For example, Brown said: “We are seeing growth come from both Australian produced dry rosé (+15.1 per cent) and French dry rosé (+16.6 per cent).” There is also a consumer appetite for refreshing and light rosé (both in flavour and colour) as well as interesting varietals. Andrew Calabria, Sales and Marketing Manager at Calabria Family Wines, said: “Since more and more producers have come into the category, we’re seeing a lot of diverse styles, blends and varieties coming into the mix, giving rosé drinkers a lot of choices to explore.” Culligan noted some of the specific types of rosé that see great results in the Treasury Premium Brands portfolio, which includes powerhouse pink producer Squealing Pig. “While Pinot Noir based rosés continue to perform really well, we are starting to see more August 2021 | 37
The Rosé Report
consumer interest in a range of rosé varietals, particularly Grenache and other lighter, refreshing styles,” Culligan said. These varieties are popular with the De Bortoli portfolio too, especially as they complement a huge range of foods and drinking occasions. “Today’s rosé styles are palatable and popular all year round due to their versatility,” Gurciullo said. “We continue to see a large preference by consumers for pale dry rosé styles that are made using interesting grape varieties such as Grenache, Nebbiolo and Pinot Noir.”
Innovation cements future According to IRI data predictions, future growth of rosé will largely be driven by innovation. “Rosé will continue to grow… with an increasing number of NPD which is starting to disrupt traditional category norms,” Lambert said. Such innovation comes in the form of cross category
“Fresh is best. Frown on brown. Stock nice, bright fruitful wines that will move through your store quickly – don’t over commit to stock just because the deal is too good to refuse.” Matt Redin Marketing Manager Angove Family Winemakers
integration, alternative packaging formats like cans, no and low alcohol products, organic and sustainable production and even rosé-based RTD cocktails. One of the biggest innovators in rosé right now is Treasury Premium Brands, with products like the rosé gin and rosé ginsecco from Squealing Pig, and a rosé-based seltzer from St Huberts The Stag. Culligan said the company recognises the importance of this kind of innovation, as it provides an entry point for new consumers. “Wine innovation in adjacent categories such as gin, seltzers, and RTDs opens doors to consumers who otherwise may not have wine on their radar – it plays a fundamental role in growing not only the rosé category, but the wine category as a whole,” Culligan said. It’s not just other categories that rosé is blending well with for great results, but also other wine varietals. For example, Brown said that Prosecco rosé is doing great things for both types of wine. “Prosecco rosé offers a new and interesting way to enjoy an every-day sparkling occasion and we believe this will be the summer of seeing exponential growth of Prosecco rosé,” she said. Newcomers to the market are also tapping into the innovation opportunity, including soon to be launched Tart, which is a lower light and bubbly rosé in a can. Founder Anoushka Szlagowska said: “Wine in a can has suffered from being one of those ‘too hard basket’ victims… it has historically sat on ambient shelves getting lost in the sea of bottled wine. “The shopper insights suggest that one of the compelling insights of wine in can is that it is portable. This opens up a whole new world for wine and when you add rosé to the mix, you are just swimming with the current.”
38 | National Liquor News
The Rosé Report
Make the most of rosé this year Suppliers in this article give their top tips for retailing rosé right now. • “A shelf tag can be very useful to highlight the wine of the month or the new item you just listed. In areas where the rosé trend is not as strong, then in-store tasting is definitely the option to go with. Also, placing a few bottles of your favourite rosé in the fridge, close to the cashier, will help move stock without any doubt.” – Guillaume Bladocha, Castel Group. • “Fresh is best. Frown on brown. Stock nice, bright fruitful wines that will move through your store quickly – don’t over commit to stock just because the deal is too good to refuse.” – Matt Redin, Angove Family Winemakers. • “Retailers need to increase their share of space for rosé to meet demand [and] help educate consumers about the different rosé varietals, styles and regions.” – Ben Culligan, Treasury Premium Brands. • “Offer a range of rosés for different palates and ensure there’s a range of choice available cold for
“Given rosé’s versatility, we feel people are becoming more confident to pair rosé with food occasions as well as relaxing at home, whereby it was consumed more in social settings out and about previously.” Emma Brown Marketing Manager Brown Family Wine Group
immediate consumption.” – Emma Brown, Brown Family Wine Group. • “Weed out any products that are really slow in selling off your shelves and introduce new rosés that fit the popular profile of what the Australian consumer is looking for.” – Vince Gurciullo, De Bortoli. • “We believe customers shopping for rosé prioritise wine colour before the finer details of the wine, looking for a wine with that signature light salmon pink hue (so making sure these wines are in a space with plenty of light will be key). After that, we’d recommend covering the spectrum of options for wine drinkers to choose from.” – Andrew Calabria, Calabria Family Wines. • “Guide the consumer with recommendations as to food pairing or explaining sustainable viticulture through shelf talkers and in-store tastings (these never get old and allow the consumer to gain knowledge and trust). Rosé also allows beautiful and appealing displays which draw the attention and contribute to the in-store experience. Make it fun!” – Inge Fransen, Vranken-Pommery. • “I would love to see an overhaul of the way wine in a can is merchandised. In my opinion, based on what I have seen in the US, ranging in a cold door next to RTDs would really create retailer value.” - Anoushka Szlagowska, Tart.
■
August 2021 | 39
American Whiskey
The spirit of
America
American whiskey shoppers are exploring the category and trading up more than ever, offering a substantial opportunity for the retail market.
One of the things that is helping drive this is the ‘softening’ of barriers in the whiskey channel, according to Scott Fitzsimons, Whisk(e)y and Spirits Educator at The Oak Barrel in Sydney. “You’ve got bourbon drinkers and you’ve got Scotch drinkers and never the two shall meet. But there’s been a few brands that have started softening those hard battle lines,” Fitzsimons told National Liquor News. “A big part of that softening is some of the importers and wholesalers actually working with us, so we can build the category as well… going back five or six
For international whisk(e)y producers, Australia is a key export market. Suppliers
years, we didn’t really get access to a huge amount of
the world over recognise the opportunity that our local consumers provide, for big
the stuff we wanted. We’re now getting access and it’s
brands and smaller craft brands alike.
growing. It’s helped some of the importers break out
One of these regions of whiskey that is doing well at the moment in Australia is the US. According to IRI, the American whiskey category is ranked number three
of that very one lane urban American whiskey thing to open it up to a new audience.”
of all glass spirit categories, a ranking it has maintained over the last three years. Thomas Mooney, Co-founder and CEO of Westward Whiskey from Oregon,
The curious shopper
said: “Australia is one of the best markets for North American whiskey, in part
The American whiskey category is currently benefitting
because it’s one of the best markets in the world for high quality whiskey of any kind.
from the exploratory nature of Australian shoppers,
“For Westward, it was our first export market. It was and continues to be our
which has been boosted by the increased amount of
largest export market by a pretty wide margin. In the first six months of this year,
consumers trying new drinks experiences in the home
Australia has contributed about 20 per cent of the total brands volume. So it’s a
since the start of the COVID-19 pandemic.
market that we love in every possible way.”
“I think of Australian consumers as curious
It’s a similar story across the market, as some of the biggest distributors in the
explorers… More than any country we do business in,
space including Brown-Forman, Campari Australia and SouthTrade International
including our home in the US, we find that consumers
have all noted continued value and volume growth.
are open-minded and knowledgeable and really eager
40 | National Liquor News
American Whiskey
to try something that surprises them,” Mooney said.
Australia, said this is something that hasn’t
Jessica Bullock, Brand Manager at Brown-Forman,
happened much in American whiskey before, and
said this is illustrated in the growth of all different
one that is allowing consumers to feel confident
price points and flavour profiles in the Brown-Forman
branching out across the offerings of brands like
American whiskey portfolio.
Wild Turkey.
“Australians are drinking more at home and we see
“We see that consumer knowledge is increasing and
a trend of consumers wanting to explore whiskey and
people are understanding the differences in quality
learn more about it. Within American whiskey there
which is relatively new for bourbon. Consumers
are so many different flavour profiles: from Gentleman
are experimenting more, looking for more super
Jack that is double mellowed for extra smoothness, to
premium offerings in both glass and RTD to reward
Woodford Reserve which comprises more than 200
themselves at home,” Marinoni said.
detectable flavour notes, to Jack Daniel’s Single Barrel where every barrel is unique,” Bullock said.
This demand is also reflected in the actions of the brands too, according to Andrew Milne, Brand
“We have also seen growth in flavoured whiskey,
Manager at SouthTrade International, which has an
providing an entry point for consumers looking to get
American whiskey portfolio that includes Buffalo
into the whiskey category or giving existing drinkers
Trace and Sazerac, among others.
an opportunity to explore something different.” Paolo Marinoni, Marketing Director at Campari
“The whole category is continuing to open up, with new brands continuing to emerge in Australia.
“Australians are drinking more at home and we see a trend of consumers wanting to explore whiskey and learn more about it.” Jessica Bullock Brand Manager Brown-Forman
August 2021 | 41
American Whiskey
A booming industry Just like we’ve seen in Australia in recent years, the American distilling industry has gone through an explosion, evident in the growing number of American whiskey products now being imported here. “In the US, over the last 15 years, we’ve gone from fewer than 50 distilleries to more than 2000 distilleries. There are whiskey distilleries in every state in the US,” Mooney said. Fitzsimons said: “There’s so much American whiskey, you look at one of those maps with the distilleries on it and you can’t see the country anymore because there’s so many red dots where the distilleries are.”
There’s a real thirst for more variety here from both established and emerging brands,” Milne said. “There is definitely much more to come from America. Innovation and experimentation still seems to be front and centre at Buffalo Trace Distillery and many others.”
Marinoni said the opportunity stems from what is accomplished with a growing number of exploring shoppers. “What is really encouraging for the category is the growth in the super premium segment in both glass and RTD,” Marinoni said. “No longer is bourbon being consumed just with cola, people
Through all of this, the American whiskey category is increasingly
are now spending over $100 on a bottle as they appreciate the
able to buck what Fitzsimons labelled as an incorrect ‘flippant’
nuances and flavours this category offers and we predict these
remark usually heard from those who aren’t educated about the
trends will continue.”
category yet – that all American whiskey tastes the same. “I think it’s a very exciting time for American whiskey and it’s fueled by that experimentation,” Fitzsimons said.
Similar results are noted by Bullock who said: “It is an exciting time for American whiskey as we see consumers trading up to premium offerings but also willing to try it in different ways.
“People are not hitting that glass ceiling of – ‘I’m interested in
“Shopper Intelligence in Australia has seen the importance of
American whiskey and I’ve tried everything in Australia, where do
premium brands increase by three per cent versus pre-pandemic,
I go from here?’ There’s now enough for your real hardcore whiskey
which highlights that consumers are willing to pay more for quality
lovers to get into it.”
and responsible drinking experiences.” While super premium is in growth, Fitzsimons said its also important
Premiumisation drives growth
to not forget those at the more entry level price point in the category,
With more consumers exploring the breadth and possibilities of
as without them there won’t be a future market of premium drinkers.
the category, a greater number of shoppers are also trading up, and premiumisation is a key area for growth. James France, Managing Director at Vanguard Luxury Brands, said: “It’s doing very well indeed, especially in the premium area. IWSR lists North American whiskey (including Canadian) as a key growth category, along with Irish and Japanese.” 42 | National Liquor News
“This is a stab at all spirits, not just whiskey - there’s only so many times you can put something in a crystal decanter with a gold stopper and charge an extra zero on the end of it, that’s not a sustainable model,” he said. “Experimentation and flavor is always going to be the biggest point... The key is getting that great $80 daily drinker.”
American Whiskey
Retail right
with a bit of flair is always helpful, according to Bullock.
There’s a lot of excitement in the American whiskey
“American whiskey shoppers are also looking for
category right now, so aligning your store to what
theatre and excitement in-store and if we can help
category shoppers are looking for is key to getting
them find what they are looking for, this will increase
your piece of the action. According to IRI Consultant
their shopper satisfaction,” she said.
Delphine Lambert: “A key issue at the moment is
Lambert said this engagement can also come
attracting new shoppers and building penetration,”
from outside the store, and recommends: “Focusing
so getting things right in-store is extremely valuable.
on building engagement online via social media
Milne said one strategy that SouthTrade has seen
platforms and direct to consumer channels that can
great results with is communicating the benefits of
generate lasting and positive customer experiences
products in the category, and then having the range to
and build brand loyalty.”
funnel these interested consumers into more options.
Finally, Marinoni makes a note of the importance
“Merchandising and range is the most important in my
of being cautious when it comes to taking shelf space
view. Since launching our ‘Critically Acclaimed’ campaign
away from American whiskey in favour of other
with neck tags on every Buffalo Trace bottle, the rate of
trends in lighter spirits.
purchase has surged in store, easily communicating the brands credentials to consumers,” Milne said.
“Shopper data tells us there are more bourbon shoppers than other categories and they have a
France described a similar approach and said: “The
higher basket spend. Our advice to retailers would
more information about the brands you can provide,
be to ensure bourbon retains its strong positioning
the better. People are just as thirsty for information as
and visibility within their stores,” Marinoni said.
they are for the liquid itself (well, almost).” Tastings are one way to get people involved, but where this isn’t possible, presenting the information
“American whiskey will continue to boom as knowledge and thirst continues to drive interaction with the category.”
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“More than any country we do business in, including our home in the US, we find that consumers are open-minded and knowledgeable and really eager to try something that surprises them.” Thomas Mooney Co-founder and CEO Westward Whiskey
August 2021 | 43
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From 16 outstanding panel picks to 70* more reviews, the Beer and Brewer Winter Brew Review is brimming with the latest and recent releases that you’ll want to try at home.
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What’s our Seasonal Focus? Winter warmers *Not all submissions to our tasting panel are featured here. This could be because we had too many to sample or the product did not meet our panel’s requirements. We are not in the business of running any one down, and if there is a chance to speak with a brewery about issues that may have arisen during a tasting, then we will endeavour to pass that information on in the interest of transparency.
The Panel Jono Outred, WA
Justin Fox, VIC
Ian Kingham, NSW
Based in Margaret River, Jono is a beer writer that predominantly covers the South West of WA. He’s been involved in the state’s beer industry in various capacities since 2011.
Currently head of sales at Bintani, Justin has had a long and decorated career in the beer industry – from the likes of heading up Colonial’s brewing to appearing on many a beer judging panel.
That Beer Bloke, Ian’s decorated beer career has included judging at the Australian Craft Beer Show, Royal Perth Beer Show and the Sydney Royal Beer and Cider Award.
David Ward, ACT Head of sales for BentSpoke Brewing Co and with over 10 years’ experience working in the craft beer industry, David is constantly on the lookout for new beers to try and trends to watch.
Scott Hargrave, NSW/QLD Scott is Balter Brewing’s multiaward winning head brewer and a regular on some of Australia’s and the world’s most prestigious judging panels including the Great American Beer Festival and the World Beer Cup.
Tina Panoutsos, VIC One of Australia’s leading beer judges, Tina is a beer sensory expert with over 30 years’ experience in the brewing industry in roles across technical and commercial functions.
Tiffany Waldron, VIC A Certified Cicerone® and Pink Boots President, Tiffany is focused on making changes in the world of beer through education and furthering beer culture beyond standard boundaries.
Neal Cameron, NSW A champion of the industry, Neal, amongst many achievements, has built 20 breweries nationally with brewery supplier Brewtique plus was chief judge at the Sydney Royal Beer and Cider Show.
Liam Pereira, NSW
Michael Capaldo, NSW A sales rep at Hop Products Australia, Michael is a qualified and experienced brewer and an accomplished beer judge (GABS, World Beer Cup, Indies, AIBA etc).
Sean Symons , WA
Liam is the group venue manager for Sydney’s Batch Brewing Co. A Certified Cicerone® and BJCP judge, he was previously general manager of Sydney Beer Week.
Founder and head brewer at White Lakes Brewing, Sean’s decorated beer career includes five years as Chief Judge of the Perth Royal Beer Show where he currently serves on the committee.
Rosemary Lilburne-Fini, NSW
Jamie Webb-Smith, NSW
Now calling Sydney home, Certified Cicerone® Rosemary has spent the last five years working in premium beer outlets in both the on-premise and retail channels.
Previously a brewer at The Australian Brewery, Jamie is currently head brewer at Yulli’s Brews in Sydney. He’s a home brewer turned pro, who completed the NSW TAFE microbrewing course.
Josh Quantrill, NSW Currently Beerfarm’s head of sales, Josh is a Certified Cicerone® who’s had a long and varied beer career. He strives to help grow and expand the footprint of Australian craft beer.
As published in Beer and Brewer Winter 2021
44 | National Liquor News
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Wilson Brewing Dirty Oar
Wilson Brewing Lost Sailor
Nowhereman Crate Digger
ABV: 6.2% Style: Brown Ale
ABV: 5.3% Style: Dark Ale
ABV: 5.4% Style: Pale Ale
This is a classic Brown – well until all the extra hops are added that is! A warming and moreish contrast of rich caramel and bready malt character cut with fresh, citrusy and grapefruit characters. A modest IBU is the perfect match for the medium, malt driven body while fresh hops lift vibrancy and offer a fresh edge not often seen in the style. A slightly estery yeast profile and a lasting finish boost complexity.
A text book offering from the Albany brewers who don’t shy from brewing malt driven beers. It’s big on complex malt flavours, like brown sugar, maple and dried fruit, but has been cleverly brewed for ease of drinking too. A lighter style body and matched carbonation pair well with the modest 30 IBUs and a touch of grassy hop character. Rich and malty by design but a refreshing choice no matter the season.
A well executed classic and its oh so easy drinking make it a recommended fridge filler. It stands up well in the glass with well rounded carbonation showcasing bright orange and tangerine notes while the clean hop aroma and balanced flavour fulfils all the ambition on the can. And full marks to the Nowhereman team for the egg hunt to find these beers as well – top entertainment!
Food: Cheese & cured meats
Food: Chocolate & fresh berries
nowhereman.com.au
Food: Fruit & custard
Food: Choc-mint ice cream
blackbrewingco.com.au
blackbrewingco.com.au
wilsonbrewing.com.au
wilsonbrewing.com.au
Food: Pork knuckle
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In collab with Kuld Creamery this is a decadent offering perfectly suited to colder weather and slower sipping. It’s a rich, roasted malt driven Porter that is loaded with vanilla and chocolate flavour and laced with an underlying sweet mint character. A viscous, long lasting body carries the well-integrated flavours through to a longlasting finish. Undoubtedly a dessert in a glass.
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A staple in the Black Brewing Co line-up, it’s a much loved offering from the Caves Road stalwarts. Rich chocolate flavours dominate with a generous but balanced sweetness from lactose. A modest bitterness keeps balance in check while Caramalt and dark malts add complex flavour and aromas like coffee, toast and burnt sugar. A clean yeast profile, slick mouthfeel and a long finish allows lasting enjoyment with each sip.
ABV: 5.0% Style: Porter
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ABV: 4.5% Style: Milk Stout
Black Brewing Co Choc Miint Ice Cream Porter
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The Brew Review
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Boston Brewing The Right
Boston Brewing Shark Eye
La Sirène Funq IPA
Stomping Ground Into the Wood
Stomping Ground PRIDElweiss
ABV: 5.7% Style: Nut Brown Ale
ABV: 5.6% Style: Oak Aged Stout
ABV: 5.8% Style: Farmhouse IPA
ABV: 6.5% Style: Cherry Saison
ABV: 4.4% Style: Wheat Ale
We put it down to elevation, or perhaps the rarefied air down south, that left the cans just a tad squishy. However, aside from a stylistically appropriate lower carbonation, the beer was in great shape showing only a mild roundness in oxidation. Good balance of biscuity malt base and choice of hops to offset the malt sweetness. A robust 5.7% makes this an appropriate warmer for the colder months.
This oak aged oatmeal Stout is inky in its blackness. The carbonation was a little low on our examples but underneath was the makings of a nice balanced Stout. Clean fermentation with notes of milk chocolate and vanilla rounding out the roast profile. A great rendition from the team in Denmark.
Exceptional quality with a definite twist. Practically dripping tropical fruit is met by a grassy nose reminiscent of pineapple leaves and coriander stems. A gorgeous phenolic note of candied banana, fresh vanilla and clove sets it apart. The plush, hazy body is supported by a strong malt backbone imparting a soft sweetness with traces of limestone minerality lengthening the beer. Perfectly balanced.
Pouring pale amber with a pinkish plum tinge, a bold acidity punches through the nose with a combination of cherry and lime juice (and pith) with a tart and sweet balsamic note. Flaked oats add a softness to the palate with rye malt delivering a zip of spice. Mouthfeel is moreish, dry and not as acidic as it smells while barrel characters are pretty restrained in the drinking experience.
Pale and cloudy with a satisfyingly prominent and long-lasting all white head, aromas are soft and inviting with a delicate and complex mix of green melon, faint citrus with pepper and spice balanced by some gentle vanilla sweetness. A fresh, lemony-lime citrus body delivers a seriously refreshing, crisp drinking experience that’s only enhanced by its dry and snappy finish.
Food: Cooked breakfast with black pudding bostonbrewing.com.au
Food: Roast dinner
Food: Kingfish crudo
Food: Charcuterie board
Food: Smoked trout pâté
bostonbrewing.com.au
lasirene.com.au
stompingground.beer
stompingground.beer
August 2021 | 45
Wine Tasting Review
Shiraz Blends This month, the National Liquor News tasting panel explored a range of red blends that featured Shiraz. Here are their highest scoring wines across three price brackets.
Panels Picks
The Panel ➤
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E mmanuel Conde, Brand Ambassador, Cerbaco C hristine Ricketts, Wine Educator, Endeavour Group M ichael Park, Wine Merchant, Dan Murphy’s Kingsford B rian Chase Olson, Director, Blend Public Relations M ichael McIntosh, Fine Wine Brand Ambassador, Accolade Wines J onathan Leeming, Assistant Manager, Bayswater Fine Wines E d Peake, Key Account Manager, Penfolds S haryn Foulis, Wine Consultant D eb Jackson, Former Managing Editor, National Liquor News T om Czerski, Wine Educator
Kirrihill The
Thorn-Clarke
Pikes The
Gentleman of Clare
Shotfire GSM
Assemblage Shiraz
Shiraz Mataro
Region: Barossa
Region: Clare Valley
VIN: 2018 LUC: $17.89
Region: Clare Valley
VIN: 2018 LUC: $32.25
Distributed by: Mezzanine
VIN: 2019 LUC: $15.05
Distributed by:
The System 95-100 Classic: an exceptional wine 90-94 Outstanding: a wine of remarkable character 85-89 Very good: a wine with impressive qualities
46 | National Liquor News
Grenache Mourvedre
Kirrihill Wines
“This wine is no shrinking violet but it has a delightful integration of powerful youth with elegant layers adding interest.” – Christine Ricketts
Distributed by:
“Mild herbs and purple berry fruit with a slight hint of fennel spice. Intensity of flavour on the palate with warmth and richness. A huge wine with long term potential.” – Ed Peake
Oatley Fine Wine Merchants
“A lick of charry oak is followed by a fragrant burst of red fruits, plums and raspberries and finishes with a dash of earthiness. On the palate the blend is medium to full bodied. Well balanced.” – Sharyn Foulis
Wine Tasting Review
LUC over $26 Kirrihill The
Tempus Two Uno
Peacemaker of Clare
Series Pinot Shiraz
Cabernet Shiraz
Region: Hunter Valley
Region: Clare Valley
VIN: 2014 LUC: $45.15
VIN: 2018 LUC: $32.25
Distributed by:
Distributed by: Kirrihill Wines
Australian Vintage Limited
“This is a top quality wine, and a lot of considered winemaking went into this. There’s plenty to love here with the balance of varieties just right.” – Brian Chase Olson
“On the palate, black fruit flavours were underpinned by surprising notes of burnt orange peel, paprika, sour cherry and hints of pickle. This wine needs to be enjoyed with food.” – Jonathan Leeming
“Great to see a few wines out of the traditional Shiraz Cabernet equation. The ones that ranked highly were much more rounded and balanced.” Brian Chase Olson Director Blend Public Relations
Brown Brothers Shiraz Mondeuse
Calabria Saint Petri
Cabernet Sauvignon
Grenache Shiraz
Region: King Valley
Mataro
VIN: 2013 LUC: $54.83
Region: Barossa
Distributed by:
VIN: 2016 LUC: $46.25
Brown Family Wine Group
Distributed by: Calabria Family Wines
“Mature nose of desiccated fruit, mushrooms and forest floor. Developed medium bodied palate of restrained dark fruit, dominated by spice and perfume. Drink now.” – Michael Mcintosh
“A developed wine with great complexity, lovely med style.” – Tom Czerski
Food Pairing ➤
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Ferngrove Dragon Calabria Saint Petri Grenache Shiraz Mataro Region: Barossa VIN: 2016 LUC: $46.25 Distributed by: Calabria Family Wines
“Strawberry olive tapenade flavours with smooth velvety tannins.” – Deb Jackson
Reserve Cabernet Shiraz Region: Great Southern
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VIN: 2019 LUC: $60.00 Distributed by: Ferngrove Wines
“A beautiful deep ruby colour. Incredibly smooth and elegant, this wine glides across the tongue and has barely perceptible tannins. I loved this wine.” – Jonathan Leeming
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“ I know meat is the go-to for Shiraz, but I think a roast pumpkin soup with warm bread would be the non-meat pairing worth trying out.” – Brian Chase Olson “ Look towards root vegetables like parsnip or beetroot. The sweetness and earthiness will work well.” – Michael McIntosh “ Shiraz blends typically make great companions to anything off the BBQ - the smoke and char flavours complement the juicy red and black fruit, and the protein marries up to the tannins, softening the wine.” – Sharyn Foulis “ Something rich and meaty, like a fillet steak, beef roast, or lamb backstrap.” – Jonathan Leeming
August 2021 | 47
Wine Tasting Review
LUC $16-$26 d’Arenberg The
d’Arenberg The
Wild Pixie Shiraz
Laughing Magpie
Roussanne
“All had very juicy acidity, low and soft tannin and little or no oak influence, meaning the wines drink very well young, pair well with food and are crowd pleasing.” Michael Park
Shiraz Viognier
Region: McLaren Vale
Region: McLaren Vale
VIN: 2018 LUC: $21.93
VIN: 2016 LUC: $21.93
Distributed by: Off The Vine
Distributed by: Off The Vine
(WA), Empire Liquor (SA), Young
(WA), Empire Liquor (SA),
& Rashleigh (NSW/ACT), The
Young & Rashleigh (NSW/
Wine Company (VIC), The Wine
ACT), The Wine Company
Tradition (QLD)
(VIC), The Wine Tradition (QLD)
“On the nose is funky sour cherry, warm pretty summer fruit perfume. Hints of blueberry and cream but a very closed tight and woody palate.” – Michael Park
Wine Merchant Dan Murphy’s Kingsford
Wirra Wirra Church
“This is a big wine and I reckon it has some more time to go. High tannin and high acid, but there’s some fruit back there pushing through.” – Brian Chase Olson
Block Cabernet Sauvignon Shiraz Merlot Region: McLaren Vale VIN: 2019 LUC: $22.00 Distributed by: Samuel Smith & Son
“Whilst being high in alcohol, fruit was so balanced that the wines appeared almost elegant and layered without having that sometimes painful aggression I often find in higher alcohol wines.” Christine Ricketts Wine Educator Endeavour Group
48 | National Liquor News
“Deep dark purple in colour, a brilliant appearance. The nose displays an inviting array of spices and dusty red fruit, currants and dried cranberries.” – Ed Peake
Yalumba Barossa Shiraz Cabernet Region: Barossa VIN: 2018 LUC: $16.13 Distributed by: Samuel Smith & Son
“Nice, fruit driven and drinking well now. Balanced with everything in proportion.” – Michael Park
Château Tanunda
O’Leary Walker
Grand Barossa GSM
Cabernet Shiraz
Region: Barossa
Region: Barossa
VIN: 2019 LUC: $25.00
VIN: 2020 LUC: $25.80
Distributed by:
Distributed by:
Crush Wine and Drinks
O’Leary Walker Wines
“Smooth, oaky, full flavoured and well structured wine.” – Deb Jackson
“Rich wine with red berries and integrated oak notes.” – Emmanuel Conde
Wine Tasting Review
LUC $16 and under Pikes Los
Briar Ridge
Compañeros Shiraz
Tempranillo Shiraz
Tempranillo
Retail tips
Region: Hunter Valley/
Region: Clare Valley
Orange
VIN: 2018 LUC: $13.55
VIN: 2019 LUC: $14.00
Distributed by:
Distributed by:
Oatley Fine Wines
Free Run Distributors
“The palate is juicy and moreish, showing raspberry and black plum, held in check by gentle tannins and a bright acid line running the length of the palate. Fun and very drinkable!” – Sharyn Foulis
“An elegant wine with some layers providing some complexity. Great food wine.” – Christine Ricketts
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Cockfighter’s Ghost Plan B! Shiraz
Single Vineyard ‘The
Tempranillo
Legend’ Blend
Region: Frankland River
Region: McLaren Vale/
VIN: 2017 LUC: $15.59
Wrattonbully
Distributed by: Agnew Wines
VIN: 2016 LUC: $14.87 Distributed by: Agnew Wines
“Mouth filling with an elegant harmony to the lingering finish.” – Christine Ricketts
“Restrained nose of dark fruit and warm spice. Medium bodied palate of juicy dark and red fruit and Christmas cake spices.” – Michael Mcintosh
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“ Let customers know Shiraz blends can offer everything they already enjoy in Shiraz wines, plus more besides, as other grapes can bring additional flavours, aromas and textures to the wine.” – Jonathan Leeming “ Tasting notes on shelf or third-party endorsement can be really helpful tools to telling customers why the blend is different than the singe varietal counterpart.” – Brian Chase Olson “ Really call out the experimentation in the Shiraz blends category, particularly in the affordable, medium bodied, easy drinking category.” – Sharyn Foulis “ Invite trial via tastings in-store of the more unusual blends, or offer bundles of new blends to try.” – Christine Ricketts
Brand & Sons Night Owls Shiraz Malbec Region: Coonawarra VIN: 2018 LUC: $15.59 Distributed by: Brand Group (SA), Fisher Fine Wine (NSW),
La Boheme Act 4 Syrah Gamay Region: Yarra Valley VIN: 2019 LUC: $15.73
Ascott Wine Services (VIC)
Distributed by: De Bortoli
“On the palate the wine is full bodied, well integrated, perhaps showing some early signs of development. The tannins are firm and full, holding a lush fruit core in place” – Sharyn Foulis
“Smooth, expressive wine. Nice depth as well.” – Emmanuel Conde
“All wines are very clean… I’d love to see more expressive Shiraz blends, showcasing their place of birth, telling their story with pride.” Emmanuel Conde Brand Ambassador Cerbaco
August 2021 | 49
Retailer Profile
Bermagui Cellars We catch up with Mick Trenerry of Bermagui Cellars NSW, part of the Independent Liquor Group (ILG) family, to hear about how the award-winning retail business stays at the top of its game.
Q - What’s the philosophy behind your outlet? Mick Trenerry: We like to keep it pretty simple. Look after your staff, they look after your customers, your customers look after you. The other key aspect is the relationships we have with ILG and other suppliers. We have some reps that have been calling on us for the majority of our 15 years in business, and we look at them as an extension of our team.
Q - How do you stand apart from your local competitors? MT: Our staff first and foremost. Being a family owned and operated business, you always hope that they come in and feel a part of what you are trying to achieve, and we have that with our staff. The Bermagui Cellars team takes enormous pride in their customer service and store presentation. The most common feedback we get from our customers is that there is always a positive vibe in our store and they enjoy coming in. Product knowledge is vital too. It is hard to sell products if you don’t know much about them.
We are forever challenging ourselves to stay relevant and asking
We are fortunate that we have staff that are passionate about the
ourselves how we can improve. Obviously the past 18 months have
industry, so they are always wanting to learn more and pass that
been a massive challenge to everyone – but for us, if we continue to
onto our customers.
self-evaluate, focus on what we are doing and not be looking over our shoulders, then we will be in a healthy position to ride out any
Q - What have been some of the successful innovations at your store?
bumps in the road as they appear.
MT: From the very first day of opening in 2006, we had a focus on product range. As an independent retailer, we work hard to support
Q - What are some of the best things about being part of the Independent Liquor Group banner?
independent producers. As a high tourist destination, we want to
MT: I really believe the reason ILG is such a good fit for us, is they
offer our customers products that they haven’t seen before. We don’t
treat us as their customer, the same way we try to treat our customers.
ever want the feeling of same-same. There are so many wonderful
There isn’t a one size fits all mentality with ILG, they really work hard
Australian small producers, over delivering in product quality and
to understand your business and then work with you to achieve your
value for money, and that is the product we want to bring to our
goals. ILG communication always references the ‘ILG family’, and
customers attention.
from the outside it may look like a good marketing line. When you’re on the inside though, you feel it – its true. They are as important to
Q - As an independent liquor retailer in NSW, what are some of the biggest challenges you face? MT: Complacency! We don’t see ourselves as having a ‘winning
our business and continued success as any other component already mentioned.
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formula’, because if you took what we do and how we do it to
Bermagui Cellars this year won the Retail Drinks Liquor
another store in another location, it might not work. Understanding
Industry Award for Liquor Store of the Year. Read more
our community and our customers is key to the success we have
about how the store took out the title in our online story at:
enjoyed over the years, but if we ever become complacent, then
https://bit.ly/2VQZxGV
we risk losing it. 50 | National Liquor News
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