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Too Cool for School! The weathers looking good this summer, Why not treat the family to a fun Summer Break away? Leisure Magazine - Read online & Subscribe for Free to receive Special Summer Offers straight to your inbox Visit www.infotel.co.uk for more details or, if you are using a mobile device www.infotel.co.uk/mobile Hotel Booking App, Download for FREE from Google Play. Search, Book & Rate hotels on the move
Contents - Page 2
Contents Page 2
4 to 5
6 to 8
Recommended Member Hotels
Member Hotels
Featured Hotels
Page 6 to 8
9
10 to 13
Special Offers
Summer Holiday’s
14 to 17
18 to 19
Contents Page 3
About Infotel - Meet the team Page 4 to 5
Featured Hotels Page 9
Special Offers Page 10 to 13
Summer Holiday’s Ideas Page 14 to 17
Featured Group - DeVere Hotels
Q & A with
Amit Ummat
Page 18 to 19
Industry Interview - Amit Ummat Page 20
Testimonials Page 21
Using Infotel - Step by Step guide
of Brook Hotels
DeVere Hotels
Industry Interview
Any rates contained in this magazine are correct at the time of sending, unless otherwise stated. Any rates are starting from... and are based on the cheapest rates available.
Bookings: www.infotel.co.uk 01775 843413 hotels@infotel.co.uk Client Services: 01775 843406 clientservices@infotel.co.uk
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Hotel Booking App
Easy to use 100% Free Book on the go Works on all Android Devices
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About Us - Page 3
About Us We have one of the largest hotel selections available Currently listing 508,046 hotels worldwide UK based Call Centre
Absolutely NO booking fees
Flexible cancellation on thousands of properties
For more details visit www.infotel.co.uk
All your favourite hotel chains 25 years industry experience Average savings of 20%
Dedicated booking team 100% FREE SERVICE
Meet the team Allana Braddon
Sarah Palmer
Hi, my name is Allana and I am a reservations specialist at Infotel Solutions. We are a call centre based information service using technology to match guest criteria with suitable partner hotels nationwide. I manage their accounts, get to know the client personally and find suitable accommodation for them, my job is great! allana.braddon@infotel.co.uk
I’m Sarah and I work in Client Services. I Account Manage our member hotels throughout their membership, update the websites, promote special offers, assist of setting up the online Booking Portal amongst many other day to day duties. I work closely with Sales, Marketing and Reservations to ensure all our members are receiving the quality service we provide. I love my job, I’m a real people person and this suits me to the ground. client.services@infotel.co.uk - 01775 843406
Reservations Specialist
Client Services
Emily Francis
Craig Ayto
Hi I’m Emily, I work as a reservations specialist. I take incoming calls, deal with any amendments or issues and also give a helping hand on bookings. I enjoy my job as I get to talk to lots of different people on a daily basis which suits me very well! emily.francis@infotel.co.uk
Hi I’m Craig, I am a reservation specialist at Infotel Solutions. I am based in the call centre and help with matching client’s specific criteria with suitable hotels. The job is great and I enjoy talking to different people. craig.ayto@infotel.co.uk
Reservations Specialist
Want to speak to an
Reservations Specialist
specialist? call us 01775 843413
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
www.infotel.co.uk
Member Hotels - Page 4
Member Hotels A selection of our recommended hotels
Stuart Hotel
Luton, Bedfordshire
Starting from
£94
Aberlour Hotel Aberlour, Morayshire
Starting from
£30
Rowers Hotel
Gateshead, Tyne and Wear
Starting from
£40
Gatton Manor Hotel Golf & Country Club Dorking, Surrey
Starting from
£85
Rosely Country House Hotel Arbroath, Angus Starting from
£50
Bishops Table Hotel Farnham, Surrey
Starting from
£80
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Tregenna Hotel Blackpool, Lancashire
Starting from
£20
White Hart Hotel Launceston, Cornwall
Starting from
£58
York House Hotel Wakefield, West Yorkshire
Starting from
£45
www.infotel.co.uk
Member Hotels - Page 5
Member Hotels A selection of our recommended hotels
Bellingham Hotel Wigan, Lancashire
Starting from
£30.95
Hollybush Inn & Campsite Hereford, Herefordshire
Starting from
£55
Olde Barn Hotel Grantham, Lincolnshire
Starting from
£94
Scarborough Fayre Hotel Scarborough, North Yorkshire
Starting from
£35
Innocence Rooms Express Ipswich, Suffolk
Starting from
£45
Cisswood House Hotel Horsham, West Sussex
Starting from
£170
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Grange Lodge Hotel St Peter Port, Guernsey
£55
Starting from
Barton Grange Hotel Preston, Lancashire
Starting from
£74
Corner House Hotel Horley, Surrey
Starting from
£53
www.infotel.co.uk
Featured Hotel - Page 6
Hotel De Vie
Starting from Hotel De Vie
ÂŁ95
Farnham, Surrey GU9 8LQ
Starting from
ÂŁ95
Decorated to the highest standard, Hotel De Vie rooms are sensual and unique with beautiful individual decorative themes, designed for your pleasure. Each room has a unique theme to take you to another time and place.
Hotel De Vie GU9 8LQ
All rooms feature luxurious hand-carved furniture, mood lighting, digital hi-def television with built in DVD player, luxury en-suite facilities, fine Egyptian cotton linen, complimentary toiletries, super fast wireless internet connections... 8 spaces onsite
Bar
Restaurant
Free WiFi
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Check in 15:00
Check out 11:00
www.infotel.co.uk
Featured Hotel - Page 7
Mousetrap Inn
Starting from Mousetrap Inn
£63
Cheltenham, Gloucestershire GL54 2AR
Starting from
£63
The Mousetrap Inn is a small family run Inn, set in the traditional Cotswold village, Bourton-on-the-Water. The village has become known as the “Venice” of the Cotswolds with its bridge spanned river meandering through the village centre. It is the ideal base from which to explore the beautiful surrounding countryside and is popular with walkers and cyclists...
10 spaces onsite
Bar
Mousetrap Inn GL54 2AR
Restaurant
Free WiFi
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Check in 13:00
Check out 10:00
www.infotel.co.uk
Featured Hotel - Page 8
Royal Marine Hotel
99
Starting from
Upto 25% OFF Royal Marine Hotel Dun Laoghaire, Co Dublin Republic of Ireland
Starting from was
229
99
Overlooking Dublin Bay and Dun Laoghaire harbour, the Royal Marine is a perfect marriage of period charm and modern convenience, with its four acres of landscaped gardens, modern business facilities and exquisite dining rooms.
Royal Marine Hotel Dublin
Only 20 minutes DART ride from Dublin’s city centre, or 30 minutes drive to beautiful Co. Wicklow (The Garden of Ireland), this hotel features superb business and conference facilities... 250 spaces onsite
Bar
Restaurant
Free WiFi
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Weddings
Indoor Pool
Check in 15:00
Check out 12:00
www.infotel.co.uk
Special Offers - Page 9
Special Offers
Toft Country House Hotel & Golf Club
Oakhill Inn Bath, Somerest
Stay with us Sunday &/or Monday through Sept, Oct or Nov 2014 & receive 10% OFF the accommodation. Starting from
£69.75
was £77.50
01775 843413
Bourne, Lincolnshire
Sunday Driver Dinner, B&B & Golf Starting from
£90
Play 2 rounds of 18 hole golf from
£15 per person
Royal Marine Hotel Dun Laoghaire, Co Dublin
Save 25% on all bookings for 4 nights or more Starting from
was 269
139
Save 15% on all 3 night bookings Starting from
was 229
99
Lines open 9.00am to 5.30pm, Monday - Friday.
Marine Hotel & Leisure Suites
Aberystwyth, Ceredigion
Stay any Sunday night in any room & receive a FREE 3-course Carvery Starting from
£50
Cottage Country Hotel & Restaurant Nottingham, Nottinghamshire
Afternoon Tea for 2 people Monday to Saturday 12 noon to 4.30pm from
£14 per person
Sidings Hotel York, Yorkshire
City Break Deal includes Bed & Breakfast, evening meal with a bottle of wine Starting from
£59
Why not stay the night? Starting from
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
£75
www.infotel.co.uk
Top Destinations in the UK this Summer - Page 10
Summer Holidays Great locations throught the UK to treat your family this summer!
Cornwall
Brighton
Greenbank Hotel, Restaurant & Bar
Hartland Quay Hotel
Falmouth, Cornwall
Bideford, Devon
Starting from
£50
Starting from
The Claremont
York, North Yorkshire
£90
Starting from
Knightsbridge, London
Bristol, Gloucestershire
£143
Starting from
Ryde, Isle Of Wight
London
£49
Celtic Manor Resort
Ryde Castle Starting from
£35
Arnos Manor Hotel
Rembrandt Hotel
Starting from
£69
York House
Brighton, East Sussex
Starting from
Yorkshire
Newport, Gwent
£64
Starting from
Isle of Wight
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
£118
Bristol www.infotel.co.uk
Top Destinations in the UK this Summer - Page 11
Summer Holidays Great locations throught the UK to treat your family this summer!
Blackpool
Norfolk
Ruskin Hotel
Andover House
Blackpool, Lancashire
Starting from
Great Yarmouth, Norfolk
£47
Starting from
23 Mayfield
Norfolk Broads, Horning
£110
Starting from
Melville Castle
St Bees, Cumbria
£89
Starting from
Min Y Mor Hotel
Lake District
£50
Celbridge Manor Hotel
Barmouth, Gwynedd
Starting from
£58
Seacote Hotel
Edinburgh, Midlothian
Starting from
£87
Innkeepers Lodge
Edinburgh, Lothian
Starting from
Edinburgh
Celbridge, Co Kildare
£47
Starting from
Aberystwyth
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
119
Dublin www.infotel.co.uk
Top Coastal Destinations in the UK this Summer - Page 12
Summer Holidays A selection of our Coastal Accommodation in & around the UK
Ambassador Hotel
Brighton, East Sussex
Starting from
£76
The Beaches Hotel
Prestatyn, Denbighshire
Starting from
£55
Wessex Hotel Bournemouth, Dorset
Starting from
£71
Ommaroo Hotel
St Helier, Jersey
Starting from
£71
Red House Hotel Torquay, Devon
Starting from
£35
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Trenython Manor Hotel & Spa Fowey, Cornwall
Starting from
£98
Lauriston Hotel Weston Super Mare, Somerset
Starting from
£64
Pier Hotel
Great Yarmouth, Norfolk
Starting from
£65
Adelphi Portrush Portrush, Co Antrim
Starting from
£65
Esplanade Hotel Scarborough, North Yorks
Starting from
£61
www.infotel.co.uk
Top Coastal Destinations in the UK this Summer - Page 13
Summer Holidays A selection of our Coastal Accommodation in & around the UK
Hotel Port Dinorwic
Y Felinheli, Gwynedd
Starting from
£79
Ellesmere Hotel Eastbourne, East Sussex
Starting from
£49
Prince Regent Hotel Weymouth, Dorset
Starting from
£99
Beachbrow Hotel Deal, Kent
Starting from
£52
Elgin Hotel & Restaurant Dunfermline, Fife
Starting from
£59
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Menzies Bournemouth East Cliff Court Bournemouth, Dorset
Starting from
£138
Queens Hotel
Portsmouth, Hampshire
Starting from
£65
Southview Park Hotel Skegness, Lincolnshire
Starting from
£69.95
Yardley Manor Hotel Torquay, Devon
Starting from
£38
Comfort Hotel Great Yarmouth Great Yarmouth, Norfolk
Starting from
£79
www.infotel.co.uk
Featured Group - Page 14
De Vere Mottram Hall Prestbury, Cheshire SK10 4QT
Starting from
£119
De Vere Oulton Hall Leeds Leeds, West Yorkshire LS26 8HN
SPRING INTO SUMMER 01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Starting from
£89 www.infotel.co.uk
Featured Group - Page 15
Slaley Hall Northumberland Newcastle Upon Tyne, Northumberland NE47 0BX
Starting from
De Vere Carden Park
ÂŁ125
Chester, Cheshire CH3 9DQ
Starting from 01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
ÂŁ99 www.infotel.co.uk
Featured Group - Page 16
De Vere Belton Woods Hotel & Country Club Grantham, Lincolnshire NG32 2LN
Starting from
De Vere Dunston Hall
ÂŁ89
Norwich, Norfolk NR14 8PQ
Starting from 01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
ÂŁ89 www.infotel.co.uk
Featured Group - Page 17
Cameron House On Loch Lomond
Dunbarton, Dunbartonshire G83 8QZ
Starting from Stay Unique with De Vere Hotels & Resorts
£89
Where refreshing meets unique. A selection of beautiful hotels in stunning locations across the country, where legs can wander, taste buds tingle and adventure is for the taking. Stay unique with De Vere Hotels & Resorts. Hotel
2 nights from (per room per night)
Belton Woods Grantham £94 Cameron House £204
£89 £199
Carden Park Chester Dunston Hall Norwich Mottram Hall Cheshire Oulton Hall Leeds Slaley Hall Newcastle
£84 £99 £109 £117 £87
Loch Lomond
Summer has now arrived
get the best deals in the best locations across the country. enjoy the Great British Summer Holiday with fine dining, outdoor adventures, peaceful getaways, luxury rooms and breathtaking views.
3 nights from (per room per night)
£89 £104 £114 £124 £95
*Information from http://www.devere-hotels.co.uk/offer/hotels-summer-holidays-2014/
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
www.infotel.co.uk
Interview Interview - Page 18
Industry Interview Questions & Answers with
Amit Ummat
Group Sales Manager for 9 years at Brook Hotels What do you love most about your job? Meeting different people everyday. Tour Operators, Agencies, guests from all over the world, yes there’s office work and admin to do but I am a peoples person and I find the cultures and peoples interests fascinating. What attracted you to the Leisure Industry? Well this kind of happened by default. My Dad has been in the hotel industry for years. When I was younger he looked after around 100 hotels in the UK before spending a few years in Dubai with him. My Dad and my Uncle run Brook Hotels and it’s great working with the family. What has been the biggest lesson of your career so far? Check, double check and then triple check everything. When you have around 50/60 people working for you all at once, you really do need to be organised.
What’s the most bizarre experience you’ve had at work? One of our hotels which is the second oldest in the UK is haunted by a maid named Alice, she still haunts the hotel looking for the love of her life. We have photographic evidence of this and the hotel was even on a paranormal TV programme. One day whilst I was at the hotel I was in the conference room, it was a bright, sunny hot day and all of a sudden all the lights went out and a freezing cold chill went up and down the room. I didn’t stick around, I was out of there!! What is the funniest thing you have experienced at work? A little while ago, our GM thought Rubber Ducks in all the bathrooms would be a nice little extra so he had around 200 of them delivered. All 200 of them were placed in my bath and bathroom, it was very funny.
Don’t take your eye off the ball as this is demanding industry.
Brook Kingston Lodge Hotel
Kingston Upon Thames, Surrey
Starting from 01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
£89
www.infotel.co.uk
Interview Interview - Page 19
Industry Interview If you could be anyone else, who would it be? Well I do love my football so it will have to be Thierry Henry. What is your favourite song of all time? Moondance by Van Morrison. It was my first song at my wedding. What achievements are you most proud of? Well I went to University twice. I went to Bristol and Canterbury, it was really hard work but I did it, then I worked in Singapore for 4 years. So proud of myself for completing everything I set out to do. What is your favourite meal? Mum’s home cooking ... everytime! What are you passionate about? At the moment, it has to be my unborn daughter. I’m due to be a Dad in 8 weeks and the passion I have is unreal, can’t believe how excited I am. I love all the research, shopping and even helping with the “nesting” phase. I’m passionate in making sure we are ready and have everything we need.
Brook Mollington Banastre Hotel & Spa Chester, Cheshire
Starting from 01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
£79
www.infotel.co.uk
Client Testimonials - Page 20
Testimonials
What our clients say about us at
“I found Infotel staff very good, helpful and nice to talk to. Will definitely use them again for any future requirements.”
“Very happy with the quick efficient service from Infotel, will use again for future bookings.” Mark McPyke
Joel Ackerman
“I called Infotel to find me a hotel in central london. They worked quickly and found me something within my budget, which is pretty impressive for such a busy area. I have used Infotel for many years now and they have never failed me yet.” Chris Goddard
“The service I received when I called Infotel was brilliant and the lady I spoke to was so friendly and helpful. I gave her my requirements and she came back to me with options, all suitable, for me to choose from. I have saved the number and will be using Infotel again.” Claire Brindle “I was staying in Manchester for the evening so i used Infotel.co.uk to find the city stop apartment hotel. I requested the hotel and received a confirmation very quickly. It is a very easy way to book accommodation.” Anthony Mcquaid “The service I received from Infotel was excellent. Will happily use again in the future.”
“I have had the pleasure of working with some very efficient and well organised people” Richard Blissette “I have used Infotel on more than one occasion and have never had any complaints. All I have to do is put through a request and they will find somewhere meeting all of my requirements and within budget, plus the hotels are always a good standard!” Mark Dimmock
Carol Eyre
If you want to contact us and share your experience with us, please do. Contact Sarah in Client Services
01775 843406 clientservices@infotel.co.uk 01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
Hotel Booking App
Easy to use 100% Free Book on the go Works on all Android Devices
Don’t have an Android? Click here
www.infotel.co.uk
Guide to Using Infotel - Page 21
Using couldn’t be simpler
Contact Us
Handling your Enquiry
Call us on: 01775 843413 e-mail us at: hotels@infotel.co.uk or you can book online at: www.infotel.co.uk
Our Infotel agents will deal with your enquiry & will explain that we are a free service with absolutely no costs to our clients
Booked on your Behalf
Confirmation
An Infotel agent will confirm your request & book your reservation on your behalf
An Infotel agent will then email, fax or sms your booking confirmation
01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.
www.infotel.co.uk
Hotel Booking App
Easy to use 100% Free Book on the go Works on all Android Devices
Don’t have an Android? Click here
Leisure Magazine
Subscribe for Free to receive the latest Summer Holidays special offers straigth to your inbox
Schools Out For Summer!
The weathers looking good this summer, why not treat the family to a break away? Take a fun packed trip to the seaside, take a peaceful holiday in the country, or treat the family with to break at a holiday resort, we have it all and more at www.infotel.co.uk
For more details visit www.infotel.co.uk