Leisure Magazine - Halloween Special Edition

Hotel Booking App FREE

Contents - Page 2

Contents Page 3

About Us Page 4 to 5

Member Hotels Page 6 to 12

Featured Hotels Page 13 to 15

Special Offers

PAGE 4 to 5

Page 16 to 17

Haunted Hotels

Member Hotels

PAGE 6 to 12

Featured Hotels

Page 18 to 19

Featured Group Page 20 to 21

Interview Page 22

Testimonials

PAGE 13 to 15

Page 23

Step by Step Guide

Special Offers

PAGE 16 to17

Haunted Hotels

Page 18 to 19

Featured Group

Bookings: www.infotel.co.uk

PAGE 20 to 21

Interview

01775 843413

hotels@infotel.co.uk Client Services:

01775 843406

clientservices@infotel.co.uk Š 2014 Infotel Solutions Ltd. All rights reserved. Infotel is a division of Infotel Solutions Ltd. Infotel Solutions Ltd, Infotel House, Boston Road, Gosberton, Spalding, Lincs, England, PE11 4NR. Company Registration Number 4185660.

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

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About Us - Page 3

About Us

Who we are and what we do.

We have one of the largest hotel selections available

Meet the team Allana Braddon

Reservations Specialist

Currently listing 520,955 hoteliers worldwide

Hi, my name is Allana and I am a Reservations Specialist at Infotel Solutions. We are a call centre based information service using technology to match guest criteria with suitable partner hotels nationwide. I manage their accounts, get to know the client personally and find suitable accommodation for them, my job is great! allana.braddon@infotel.co.uk

UK based Call Centre Absolutely NO booking fees Flexible cancellation on thousands of properties

Sarah Palmer Client Services

Dedicated booking team

I’m Sarah and I work in Client Services.

I Account Manage our member hotels throughout their membership, update the websites, promote special offers, assist of setting up the Online Booking Portal amongst many other day to day duties. I work closely with Sales, Marketing and Reservations to ensure all our members are receiving the quality service we provide. I love my job, I’m a real people person and this suits me to the ground. client.services@infotel.co.uk - 01775 843406

100% FREE SERVICE

Craig Ayto

All your favourite hotel chains 25 years industry experience Average savings of up to 20%

Reservations Specialist

Hi I’m Craig, I am a Reservations Specialist at Infotel Solutions. I am based in the call centre and help with matching client’s specific criteria with suitable hotels.

The job is great and I enjoy talking to different people. craig.ayto@infotel.co.uk

www.infotel.co.uk

Emily Francis

Reservations Specialist

Hi I’m Emily, I work as a Reservations Specialist. I take incoming calls, deal with any amendments or issues and also give a helping hand on bookings. I enjoy my job as I get to talk to lots of different people on a daily basis which suits me very well! emily.francis@infotel.co.uk

IMPORTANT:

Any rates contained inside this magazine are correct at the time of sending, unless otherwise stated.

Any rates are starting from... per night, and are based on the cheapest rates available.

Want to speak to an specialist? Call us 01775 843413

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Member Hotels - Page 4

Member Hotels A selection of our new & recommended hotels

Best Western Kenwick Park Hotel Louth, Lincolnshire Starting from

£80 was £120

Angerstein Hotel Greenwich, London Starting from

£50

Sutcliffe Hotel Blackpool, Lancashire Starting from

£35

Ibis Styles Birmingham Centre Birmingham, West Midlands Starting from

£55

Fairburn Hotel

Mauchline, East Ayrshire Starting from

£50

Royal Oak Hotel Stamford, Lincolnshire Starting from

£70

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

Burnett Arms Hotel Inverurie, Aberdeenshire Starting from

£60

Great Northern Hotel London Kings Cross, London Starting from

£237

Middle Aston House Middle Aston, Oxfordshire Starting from

£49 www.infotel.co.uk

Member Hotels - Page 5

Member Hotels A selection of our new & recommended hotels

Cocked Hat

Coventry, Warwickshire Starting from

£47

Sleeperdorm

Newcastle, Tyne and Wear Starting from

£60

Linden House Torquay, Devon Starting from

£50

Doubletree by Hilton Milton Keynes Milton Keynes, Buckinghamshire Starting from

£92

Peat Spade Inn Stockbridge, Hampshire Starting from

£130

Cave Castle Hotel & Country Club

Brough, East Riding of Yorkshire Starting from

£90

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

Town Hall Hotel & Apartments Bethnal Green, London Starting from

£144

Castle Inn

Knighton, Powys Starting from

£50

Statham Lodge Hotel Warrington, Cheshire Starting from

£110 www.infotel.co.uk

Featured Hotel - Page 6

Langdon Court Hotel

Starting from

ÂŁ79

Langdon Court Hotel

Plymouth, Devon PL9 0DY Starting from

ÂŁ79

Set in 10 acres of historic gardens, The Langdon Court Hotel offers luxury accommodation & excellent cuisine ideal for celebrations, functions and business meetings.

Tucked away in the lush rolling scenery of the South Hams & Devon countryside we are a short stroll along the direct path to Wembury Cove and its Ancient Church set high on the cliffs.

Check in 14:30

Check out 11:00

...Plymouth, nestled in beautiful countryside.

Langdon Court Hotel dates back to Norman times and was family owned for 500 years. A truly historic venue, with a very romantic atmosphere, it is not difficult to imagine the lavish parties and celebrations that took place here over the centuries, a tradition that we want to continue.

MAP

Langdon Court Hotel is only 15-20 minutes drive from the city centre of...

FACILITIES

60 spaces onsite

Restaurant

Bar

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

Free WiFi

Walking Routes

Murder Mystery

Weddings

www.infotel.co.uk

Featured Hotel - Page 7

Carlton Park Hotel

Starting from

£60

Carlton Park Hotel

Rotherham, South Yorkshire S60 2BG Starting from

£60 was £79

Situated minutes from Junction 33 of the M1 and close to Rotherham, Sheffield, Doncaster and Barnsley, the Carlton Park Hotel is perfect if you are visiting Magna Science Adventure Centre, New York Stadium, Peak District or any Sheffield attraction.

Check in 14:00

Check out 11:00

All bedrooms feature a 32” flat screen TV with channels including Sky Sports 1,2 and 3; DVD Player with rental service available, ironing centre, tea, coffee and biscuits and en-suite facilities.

The hotel features ten conference rooms, a Library themed Carlton Bar with cask ales, an outdoor terrace, Regency Restaurant and gardens.

The Carlton Park Hotel offers complimentary car parking, wifi and access to the Carlton Park Hotel’s Spa with pool, sauna, steam room, whirlpool and gymnasium.

FACILITIES

100 spaces onsite

MAP

Restaurant

Bar

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

Free WiFi

Indoor Pool

Murder Mystery

Weddings

www.infotel.co.uk

Featured Hotel - Page 8

Sleeperdorm

Starting from Sleeperdorm

ÂŁ60

Newcastle upon Tyne, Tyne and Wear NE4 6JH Starting from

Check in 14:00

Check out 10:00

ÂŁ60

MAP

Sleeperdorm backpacker hotel is a great place to stay in Newcastle. Great for groups - we have rooms with up to ten beds. All rooms have en suite.

Only a 15 minute walk from the Central Train Station and Town Centre All rooms are en suite and free wifi throughout the building. Media Lounge for guests to relax and watch TV, kitchen area with microwave, vending machine with tea, coffee and snacks available. Outside smoking court and bicycle storage.

FACILITIES

Kitchen

Free WiFi

24hr Reception

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Featured Hotel - Page 9

Covenanters Inn

Starting from

£45

Covenanters Inn Nairn, Inverness-shire IV12 5TG Starting from

£45 was £65

A friendly welcome awaits you at the historic Covenanters Inn. Whether you are here for history, whisky or outdoor life, there`s something for everyone!

In the village of Auldearn, between Inverness and Elgin an ideal base from which to explore the Highlands, Moray, Speyside, Cairngorms and Aberdeenshire.

Check in 14:00

Check out 10:00

days out. He keeps up-to-date on where dolphins and Nessie have been seen most recently! After eating dinner in the Kiln Lounge Bar, enjoy a dram at the bar or sit in the quiet conservatory and watch the sunset.

All 14 bedrooms are ensuite. One room is adapted with disabled facilities. Kids can enjoy the indoor Kiddies Cove, outdoor play area and their own menu.

MAP

Cawdor and Brodie Castle, Fort George, Culloden Battlefield and the Malt Whisky Trail - all just a stone’s throw away.

Douglas will be pleased to help in plan

FACILITIES

75 spaces onsite

Restaurant

Bar

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

WiFi throughout

Golf nearby

Childrens play area

www.infotel.co.uk

Featured Hotel - Page 10

Best Western Ryokan Hotel

Starting from Best Western Ryokan Hotel

£75

Newcastle upon Tyne, Tyne & Wear NE4 6NU Starting from

£75

Bright, modern and totally refurbished, this 20 bedroom hotel is situated within easy walking distance of the city centre of Newcastle. The Best Western Ryokan Hotel is located on Westgate Road, close to Newcastle Central Station, St. James Boulevard Bus Station and close to Newcastle International Airport.

Check in 14:00

Check out 11:00

All bedrooms have been tastefully decorated to provide a relaxing and comfortable setting.

Make sure you try out the “Luigikhans” Indian/- Italian restaurant. We have top class theatres, music venues, museums all within a short walking distance from the hotel. While here why not explore the surrounding areas of Northumberland. Free on site parking.

MAP

The Best Western Ryokan Hotel is the ideal base from which to explore the stunning North East Coast.

FACILITIES

35 spaces onsite

Restaurant

Bar

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

Free WiFi

24hr Reception

www.infotel.co.uk

Featured Hotel - Page 11

Buckatree Hall Hotel

Starting from

£55

Buckatree Hall Hotel

Check in 14:00

Telford, Shropshire TF6 5AL Starting from

£55 was £130

Check out 11:00

Free WiFi is available in all areas and guest bedrooms, Free Car Parking.

The Buckatree Hall Hotel is a renowned comfortable Country House, with its own mature gardens and set beside a scenic lake and woodland, it offers the perfect relaxing retreat.

Many of our well appointed rooms enjoy scenic views of the hotels beautiful grounds providing a memorable setting in which you can relax, unwind and enjoy your stay.

Both the Lakeside Restaurant and the Lander Bar & Lounge offer a warm and inviting environment for you to enjoy; also offering a fine menu selection.

FACILITIES

80 spaces onsite

MAP

SPECIAL OFFER:

Discounted Room Rates Single Room Double Room Starting from

Starting from

was £130

was £140

£55 £70 Restaurant

Bar

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

MORE DETAILS

Free WiFi

24hr Reception

Weddings

Golf nearby

www.infotel.co.uk

Featured Hotel - Page 12

Greenbank Hotel, Restaurant & Bar

Starting from

£69

Greenbank Hotel, Restaurant & Bar Falmouth, Cornwall TR11 2SR Starting from

£69

Overlooking the Fal estuary the setting is truly enviable. Cornwall is renowned for its feel good vibe and fresh produce, and a short stay or holiday at the luxury Greenbank Hotel in Falmouth will give you the break you deserve.

Check in 15:00

Check out 11:00

- sharpen the appetite and the sense of maritime nostalgia is never far away.

Whether you fancy an expertly mixed, cool, pre-dinner Martini, or a bowl of freshly caught mussels with a glass of chilled Sancerre with a superb 180 degree panoramic view of Falmouth Harbour? Then, the Greenbank Hotel is the ideal choice for you.

Nightlife and wildlife, landscape and seascape, history and mystery Falmouth hotels don’t get much better than this.

MAP

Greenbank Hotel offers all the elements for a holiday in Cornwall. Sea breezes...

FACILITIES

60 spaces onsite

Restaurant

Bar

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

Free WiFi

Walking Routes

Boat Hire

Weddings

www.infotel.co.uk

Special Offers - Page 13

Special Offers Toft Country House Hotel & Golf Club Bourne, Lincolnshire PE10 0JT

Sunday Driver

Dinner bed & breakfast plus 2 rounds of golf

£90 Starting from

More Details

Based on 2 people sharing for 2 nights

Corn Mill Lodge Hotel

Fife Arms Hotel

Leeds, West Yorkshire LS13 4JA

Braemar, Aberdeenshire AB35 5YN

Advance Purchase

Stay 2 Nights 15% Discount

Book 10 days in advance to recieve 10% OFF your stay

Stay 2 nights (min.) & receive 15% discount OFF your overall stay

Requires stay of at least 2 nights. Offer available from 1st Oct to 31st Oct 2014.

£56.25 Starting from

Was £61.88

Based on 2 people sharing for 2 nights

£45 Starting from

More Details

More Details

Was £85

Based on a single/double/twin rooms

Sidings Hotel York, Yorkshire YO30 1BT

City Break Deal

Includes Bed & Breakfast, evening meal with a bottle of wine Offer available from 3rd Jul 2014 to 4th Jul 2015.

£59 Starting from

More Details

Based on double room, other rooms available

Skelwith Bridge Hotel Ambleside, Cumbria LA22 9NJ

Dinner, B&B Mid Week

Enjoy a night stay with dinner bed & breakfast for two Offer available from 1st Jan to 31st Dec 2014.

£130 Starting from

Based on 2 people sharing for 1 night

More Details

Hotel Booking Android App FREE

Make the most out of these great offers only at

Call us 01775 843413 or visit www.infotel.co.uk/offers 01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Special Offers - Page 14

Special Offers

Coul House Hotel

Haleys Hotel

Highland Autumn Gold Break

Discounted Room Rates Offer

Requires stay of at least 2 nights. Offer available from 21st Sep to 30th Nov 2014.

Requires stay of at least 2 nights.

Strathpeffer, Ross-shire IV14 9ES

2 nights with cream tea on arrival & dinner

£250 Starting from

Leeds, West Yorkshire LS6 2DE

10% OFF bookings made in advance

£52.50 Starting from

Based on 2 people sharing for 2 nights

More Details

Was £62.50

Based on a single room, other rooms available

More Details

Oakhill Inn

The New Inn

September, October & November

New Package: Friday Special

Requires stay of at least 2 nights. Offer available from 1st Sep to 30th Nov 2014.

Friday nights only. Offer available from 17th Sep 2014 to 29th Mar 2015.

Bath, Somerset BA3 5HU

Reading, Berkshire RG10 9UU

15% OFF through September, October & November

£65.87 Starting from

Double including breakfast, 3 courses & a bottle of wine

£100 Starting from

Was £77.50

Based on a single suite, other rooms available

More Details

Based on a 2 people sharing

More Details

Make the most out of these great offers only at Call us 01775 843413 or visit www.infotel.co.uk/offers 01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Special Offers - Page 15

Special Offers Best Western Orton Hall Hotel

Peterborough, Cambridgeshire PE2 7DN

Discounted Room Rates

Romantic setting, with magnificent grounds

£85 Starting from

Was £95

Woodhouse Farm Lodge

Gretna Hall Hotel

Gretna Green, Dumfries & Galloway DG16 5DY

Spalding, Lincolnshire PE12 6JP

October Specials

Discounted Room Rates

Book any room during October including breakfast

Ideal setting for your leisure break

Requires stay of at least 2 nights. Offer available from 1 Oct to 31 Oct 2014. st

£75

st

Starting from

Based on a single room, other rooms available

More Details

Based on a single room, other rooms available

More Details

£40 Starting from

Was £109

More Details

Based on a single room, other rooms available

Innkeepers Lodge Ormskirk, Aughton Ormskirk, Lancashire L39 6ST

3 nights for the price of 2

A long weekend is the perfect time to get away Offer available from 25th Nov 2013 to 26th Nov 2014.

£51.33 Starting from

More Details

Based on a double room, min. 2 nights

Combe House Hotel

International Hotel

Bridgwater, Somerset TA5 1RZ

Derby, Derbyshire DE23 6AD

Midweek Special

2 night break from Sunday through to Thursday

Discounted Room Rates

Suitable for both leisure and business travellers

Requires stay of at least 2 nights. Offer available from 24 Feb to 31 Oct 2014. th

£85

st

Starting from

Was £115

Based on 2 people sharing for 2 nights

More Details

£44 Starting from

Was £89

More Details

Based on a single room, other rooms available

Hotel Booking App FREE

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Haunted Hotels - Page 16

SPOOKY

BOO Greyhound Hotel

Carshalton, Surrey SM5 3PE Starting from

£85

eer

ghostly

Launceston, Cornwall PL15 7TS Starting from

£69

On a moonlit night, when all is still, the sound of horses’ hooves and the metal rims of wheels turning on the rough cobbles can be heard in the courtyard. Yet there is nothing to be seen! Who can explain the uneasy footsteps heard pacing the corridors in the dead of night? Who is the strange man in a tricorne hat and cloak who appears and then walks through solid doors?

BOOBOBO OO

eerie

BOO BO

Jamaica Inn

At the corner of The Greyhound Hotel is Ann Boleyn’s Well, the spring of which is said to have burst from the ground when Anne Boleyn kicked against a stone as she rode from Carew Manor to Non such Palace. The Swan Bar is part of the original 18th Century coaching house, and has its own resident ghost of a traveler who, local legend has it, froze to death on the doorstep in the 1800’s.

Larkfield Priory Hotel Aylesford, Kent ME20 6HJ Starting from

SPOOKY SPOOKY

£59

haunted

BO

Menzies Woburn Flitwick Manor

Bedford, Bedfordshire MK45 1AE Starting from

The story goes that it’s haunted by the ghost of a local maid named Charlotte, who is often seen in the grounds of the hotel.

She was a servant who fell in love with the groundskeeper, who either killed herself after she lost their baby. Charlotte apparently caused such disturbance in the 1980s that the manager called a clairvoyant, who discovered that Charlotte was one of many ghosts resident at the hotel.

g

£129

BO

One of the many sightings that have occurred here is of a female who is said to wonder freely throughout the hotel. It is believed to be the wife of Mr Brooks, whose daughter (Mary Ann) died of cancer early on in her life. You can expect to see the woman sitting at the foot of your bed or peering out of the windows right the way through the hotel. Her footsteps are also heard walking freely around the rooms and corridors and you may experience some strange happenings with the lights.

cream s eerie >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

FREE

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

BOO

Hotel Booking App

A selection of the Spookiest Hotels we at have on offer!

ghos

www.infotel.co.uk

BOO

SPOOKY

Haunted Hotels - Page 17

Scary

scream

OO

BOO

Mercure Telford Madeley Court Hotel

Arnos Manor Hotel

Bristol, Gloucestershire BS4 3HQ

Telford, Shropshire TF7 5DW

rie

Starting from

£55.30

Starting from

BOO

ghostly

Innkeepers Lodge Castleton, Peak District

Bell Hotel

Thetford, Norfolk IP24 2AZ

OO

£45

Sheffield, Derbyshire S33 8WG

BOO

Many paranormal investigators and enthusiasts have revisited the hotel many times and truly feel that the site is one of the most haunted in all of Norfolk and the UK. They have regular group investigations and can provide you with all the information you need on your arrival.

scream

OO

West Country Inn Bideford, Devon EX39 6HB Starting from

£85 was £99

BOO

A former merchant’s house dating from the late eighteenth century, Arnos Manor boasts what was once a convent chapel.

Indeed, one of its otherworldly residents is said to be a nun, and slight poltergeist activity has also been witnessed. Oh, and figures walking up stairs that aren’t even there anymore

Mercure Madeley Court Hotel Telford (formerly known as Clarion Hotel) plays host to more than just the usual guests, with Victorian maids, monks and mysterious dark entities spotted regularly...

Starting from

£49.50

Starting from

£62

A coaching inn since the 1800s, The Castle is tucked underneath haunted Peveril Castle, from which it takes its name. The Castle is close to four show caverns, where you can explore vaulted chambers, bottomless pits, gemstone mines and underground canals via boat.

ghostly

Feathers Hotel

eerie

Many years ago, there were West Country Inn fairs, held in the spring and autumn, when livestock was sold and hiring of labour was arranged. At one of these fairs, a 17 year old girl called Elvira, was taken from the Inn and murdered. It is her ghost, and the ghost of her killer (who committed suicide), that haunt the Inn.

stly

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

York, East Yorkshire YO42 2AH Starting from

£50

haunted

The Feathers is probably the oldest inn in Pocklington and dates from at least Elizabethan times. In the early nineteenth century it was extensively rebuild for to attract the coaching Inn trade.

It is supposed to be haunted by the ghost of Charlotte who was said to have died on the premises after an encounter with a highwayman.

eerie

www.infotel.co.uk

Featured Group - Page 18

Anchor Inn :Miller’s Collection

Starting from

£120

Anchor Inn

Farnham, Hampshire GU34 4NA Starting from

£120

TRADITIONAL ENGLISH INNS are in sharp decline but the partners of Miller’s Collection intend to help reverse this trend by using a sensitive development approach that ensures that all the original features remain and soft, period, furnishings are added to give the feeling of a bygone era.

Chef Andrew Clark will provide a classic English menu and Willy Mason’s wine list is bound to quench a thirst as well as make one smile! Whether you are staying for a long weekend, having lunch, dinner or simply drop in for a glass or two!

Check in 15:00

FACILITIES

Check out 11:00 20 spaces onsite

Restaurant

Bar

Free WiFi

MAP

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Featured Group - Page 19

Queens Arms :Miller’s Collection

Starting from

£80

Queens Arms

Hungerford, Berkshire RG17 7ET Starting from

£80 was £120

SET IN THE BEAUTIFUL LAMBOURN VALLEY, famed for its horse racing heritage the Queens Arms is a stylish but unstuffy country inn.

With 8 luxurious bedrooms, a stylish bar, indulgent food & drink & wonderful covered terrace with garden beyond.

All bedrooms have power showers, sumptuous beds, feather pillows & duvets, thick cotton towels, comfy chairs, flat screen TVs, hairdryers, direct dial telephones, free wifi & organic REN toiletries. There is also a fridge for fresh milk, chilled water along with cafetieres with Mozzo coffee & Twinnings tea.

The Queens Arms is a great place to hole up for a night or two on business or for a relaxing break to experience the sport of kings & explore this wonderful piece of english countryside.

Check in 15:00

FACILITIES

Check out 11:00 30 spaces onsite Bar

Restaurant 3G Broadband

MAP

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Industry Interview - Page 20

Karenza Soanes-Brown

Head of Sales & Marketing at THE ALVERTON HOTEL (right) For 2½ years Main Responsibilities:

Responsible for delivery of all hotel revenues. Creation and implementation of all hotel sales and marketing strategy and activities.

Describe what your job entails:

Leading and directing the sales teams in achieving hotel sales targets as set out in annual budgets and developing new customers and revenue streams for the business.

Creating and implementing our commercial strategy covering all segments and channels to maximize revenue and profit performance.

Managing the relationships with our Revenue, Sales, Marketing, Design and Public Relations teams and suppliers.

Managing the hotels’ reactive and proactive sales strategies.

To act as brand ambassador to ensure consistent application of our brand and messaging at all touch points.

What do you love most about your job?

Hearing great comments from our guests, particularly wedding couples as it is such a privilege to be part of making their day so special.

What is the funniest moment you have witnessed?

Watching about 10 men trying to erect and decorate a 20ft Christmas tree in our beautiful Great Hall…it is much harder than you think!

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

What is the most rewarding thing about working in this industry?

Many a happy customer!

Whether it be a fantastic holiday, their dream wedding day, or simply the best coffee and free superfast wifi for their business meeting; it’s so lovely to hear guest feedback when we’ve exceeded their expectations.

What attracted you to the Leisure industry?

With a background in the design industry, I was attracted to the thriving leisure industry in Cornwall when I first moved here in 2010.

It was a stark contrast to where I grew up in the midlands and it looked such an exciting industry to work in with the opportunity to meet so many different people. It has certainly lived up to that expectation so far.

Which magazine (if any) do you read?

The Caterer and Hotel Keeper and WED magazine…even though I’m married it is such a beautiful magazine!

What did you want to be when you were a child?

A singer or a fashion designer!

What are you passionate about?

Beautiful design and making people happy.

If you could be any character in a movie, who would you be?

Probably Sandy in Grease, I loved singing along to all the songs when I was younger (maybe I still do!?).

What’s your favourite song of all time?

Songbird by Fleetwood Mac, the first dance song at my wedding! www.infotel.co.uk

Industry Interview - Page 21

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Featured Group - Page 22

Testimonials

READ MORE....

What our clients/customers say about us at

“I was not aware that we had been working together for fifteen years, how time flies when one is having fun.

What can we say about a service that works as well as Infotel`s we make a call give a post code or area sometimes a preference after your research we get a text or email and that’s it job done, all we have to then do is enjoy the evening after a little work may be.

The relationship we have enjoyed is one of trust, on most occasions I have left it to the reservation specialist to locate accommodation to suit and often say if they are happy so will I and send me the details.

Over the years I have never been let down and only on a very few occasions we had to travel a little to meet my exacting requirements, I do like my comforts you know. The extra miles traveled have always been rewarded with quality.

Well done Infotel with your band of advisers where we are always greeted with a friendly voice willing to help, It removes an extra task and allows one to concentrate on the work in hand knowing that the base camp for the night is secured.”

Richard Hurley (Client)

“I just wanted to send my thanks to Allana Braddon for her time and patience when booking my hotel in Swindon on 29th August. I know she stayed late (on a Friday night!) to confirm my booking and find out about getting me and my family an earlier check in than normally allowed. I haven`t used Infotel before but will certainly recommended it to friends and family. Great customer service!!”

Mrs Boyton (Customer) “The service I received from infotel was excellent. Will happily use again in the future.”

Carol Eyre (Customer) “When I booked the rollason wood hotel in birmingham it was the first time I had ever used the infotel website. I found it extremely fast and easy to use.

I requested the hotel that I wanted and the team at infotel booked it and sent through the confirmation. Now I know how easy it is I will continue to use infotel to book hotels whenever Ineed them.”

E Mullen (Customer) “Very happy with the quick efficient service from infotel, will use again for future bookings.”

Mark Mcpyke (Customer)

If you want to contact us and share your experience with us, please do.

Contact Sarah in Client Services 01775 843406, or email

clientservices@infotel.co.uk

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

www.infotel.co.uk

Featured Group - Page 23

Using couldn’t be simpler

Contact Us

Handling your Enquiry

Call us on: 01775 843413 e-mail us at: hotels@infotel.co.uk or you can book online at: www.infotel.co.uk

Our Infotel agents will deal with your enquiry & will explain that we are a free service with absolutely no costs to our clients

Booked on your Behalf

Confirmation

An Infotel agent will confirm your request & book your reservation on your behalf

An Infotel agent will then email, fax or sms your booking confirmation

01775 843413 lines open 9.00am to 5.30pm, Monday - Friday.

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