OctOber 27, 2010
Serving The Community Since 1948
VOlume lXV Issue VII
The Pace Press
photo illustration by HILDA ADENIJI
Financial Aid Dept. confronted with students’ anger about lack of progress
Director of Financial Aid, Mark Stephens assures ‘if you’re struggling, contact me’ StEpHANIE BouvIA staff writer
the University’s student Government association (sGa) met with various faculty members on Oct. 19 to discuss how the University handles student financial aid—or mishandles as many students explained during the meeting. this was the second Organizational Council Community Meeting of the year. Dean for students Marijo russell O’Grady, several heads of departments, representatives from dining services, members of the security department as well as financial aid officers met with the sGa to discuss the issue of how poorly run students find the financial aid office to be. the meeting primarily centered on a presentation aimed at the financial aid department, given by Judicial Council Chair, sophomore Breanna romaine. the presentation exposed the frustration and grief that many students have with the department. romaine explained that she was there to
represent students’ disappointment with the “poor communication and lack of knowledge” from the financial aid department. romaine backed her presentation with quotes from University students, statistics and testimonials. romaine began her presentation by explaining that last year every student at the school received extra money by accident— putting the University $20 million short of what they had anticipated.
Mistake after mistake, error after error, student after student. -Breanna Romaine, Judicial Council Chair what the school then did was cancel many students’ grants and other financial aid they had previously received.
romaine explained that she was not arguing that this had happened, but she was “fighting the fact that [financial aid] didn’t tell students.” she explained that many students did not receive their bill until september. when these students were finally able to make payments, they were charged a late fee. “students didn’t know, until they got to Pace, that they had to take out another loan because they were never notified,” romaine said. sophomore Michael Boyle can attest to this frustration. He struggled all summer, trying to get the financial aid department to certify his loan. “i was continually told, ‘the financial aid counselors will be certifying the private loans this week’ and that it should be done by the end of the week,’ Boyle said. “when i called back [at the end of the week] i was told ‘the counselors haven't completed certifying the private loans yet, but they will be doing them over the weekend.’”
after getting no information via telephone from financial aid, Boyle stopped by the department to speak with a financial counselor in person. “i was told that my ‘loan could not be certified until a lease was provided’ since i would be living in an apartment off campus. However, everyone failed to mention this detail in the two weeks that i had been calling prior,” Boyle said. Boyle was not alone in his struggles with financial aid. in her presentation, romaine explained that she had surveyed 90 students and spoke with over 200 students. from this survey, she gathered that 67 percent of students have had difficulties with financial aid. romaine also said that many students felt that financial aid representatives were not helpful, not polite and not knowledgeable. she drew attention to the fact that it was not just a few students who had these issues, but it was “mistake after mistake, error after error, student after student.”
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CMJ FEStIvAL tAKES ovER NYC on page 8 • FEWER CoLLEGE StuDENtS AppRovE oF oBAMA on page 15
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