2018 IPI Conference & Expo - Official Conference Program Guide by International Parking & Mobility Institute

O F F I C I A L

C O N F E R E N C E

PROGR AM GUIDE IPIConference.parking.org

Networking

June 3â&#x20AC;&#x201C;6 Gaylord Palms Resort & Convention Center

Exhibits Education

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2018 International Parking Institute Conference & Expo

APPLE

Technology

Go Paper-light and Download the Official App

What’s Inside? Welcome 2

General Sessions

Strategic Partners

Awards & Recognition

Orlando Overview Downtown Map International Drive Map

7 8 10 11

General Conference Overview 12 Event Locations 12 Track Education 13 Translation Services 13 Session Handouts/Evaluations 13 Dress Code 13 Food & Beverage (& Central Perks) 13 Local Phone Numbers 14 Mobile App 14 Wi-fi & Recharging 15 Registration Details 15 Badges/Lanyards/Tickets 16 Special Identifiers 16 Host Committee & Charity 16 Expo Hall Details 17 Suitcasing Policy 18 Prizes/Giveaways 18

Education Overview 56 GameChangers 56 Tracks 58 Shoptalks/Trending Now Shoptalks 61 Learning Labs 62 Engage Presentations 66 SATURDAY, JUNE 2

SUNDAY, JUNE 3

MONDAY, JUNE 4

TUESDAY, JUNE 5

WEDNESDAY, JUNE 6

EXHIBITORS & FLOOR PLAN

101

EXHIBITOR PRODUCT & SERVICES INDEX

111

2017 IPI Year in Review

137

Networking & Social Events

CAPP Golf Sponsors

Reference 140 IPI Board of Directors 140 IPI 2018 Host Committee 141 Allied State & Regional Parking Associations 142 IPI Staff and Onsite Contacts 143

Shuttle Schedule

Upcoming Calendar of Events

144

PRE-CONFERENCE PROGRAMS UVA Business Management Course Beyond Operations & Maintenance Building Resilience for Business Continuity APO Pre-Applicant Course

29 31 32 33 33

Past Conference Locations/ Upcoming Conferences

145

What’s Next?

146

Advertisers Index

147

PLANNER 35

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Welcome to IPI 2018! With a superior infrastructure, relentless innovation, and the benchmark for customer service, it's no surprise that Orlando would be the host city for the 2018 Conference & Expo; Worth magazine ranked it as one of the most dynamic cities in America and it leads the market in development of smart technology. Much like our host this week, IPI continues to innovate and deliver a four-day event that has impact on your career while focusing on industry trends and disrupters that are affecting parking, transportation, and mobility professionals. With new education tracks, GameChangers, Trending Now Shoptalks, and Learning Labs, the week unfolds with a variety of learning opportunities. Multiple networking events set the stage for connecting you to IPI’s global community of professionals. The massive Expo Hall boasts the latest technology. There’s a lot packed into this week. Here are a few tips to help you maximize your experience: ■■

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Download the event mobile app for the schedule and exhibitors, plus an activity feed that keeps your finger on the pulse of everything happening. Feeling competitive? Earn badges and points for your activity inside the app for the chance to win an Apple watch and AirPods. Log in with email address associated with your registration. Password: Conduent Visit one of our Learning Labs on the Expo floor for a deep-dive into technology or an Engage presentation in the IPI Community Center to learn more about programs that can elevate you and your operation, plus hear about IPI’s new online community, Forum, that’s already buzzing with activity. Attend one of the evening networking events or morning yoga/walk/run and pledge to meet 10 new people. If you haven’t signed up yet, visit the registration desk to get your tickets. If this is your first time, check out the First Timers' Breakfast Bootcamp to get an inside track on making the most of your experience.

These four days will change your career, create relationships, and expose you to new technologies. We’re glad you’re here and we look forward to experiencing the week with you. Welcome to the most magical place on earth . . . the IPI Conference & Expo.

Roamy R. Valera, CAPP Chair, IPI Board of Directors

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Shawn Conrad, CAE CEO, IPI

IP Parking is your choice from the simplest to the most complex parking control systems. Our unique Parkbase so�ware supports both small stand-alone facili�es up to enterprise level systems while providing a web-based, accessible solu�on if desired. Our standard API(s) assure that the connec�vity required in today’s world is achieved through interoperability with back-ofﬁce, third-party, parking aggregators and future business systems. Our hardware is touchscreen based and designed on plug and play principles. This design process assures less maintenance and down�me while achieving high levels of customer sa�sfac�on. IP Parking stands ready to exceed your parking expecta�ons while assuring your organiza�on is ready for the future. www.ipparking.com

CUSTOM PRINTING

ACCESS SOLUTIONS

PARKING SOLUTIONS

DISTRIBUTION

CONTINGENCY DECALS REVENUE GENERATION CREDENTIALS

SECURITY

CUSTOM PRINTING TICKETS

HANG TAGS

CONTINGENCY DECALS TOW SIGNS

CUSTOM PRINTING

ACCESS SOLUTIONS

PARKING SOLUTIONS

DISTRIBUTION

CONTINGENCY DECALS REVENUE GENERATION CREDENTIALS

DECALS

SECURITY

CUSTOM PRINTING TICKETS

HANG TAGS

CONTINGENCY DECALS TOW SIGNS

ACCESS SOLUTIONS DECALS CUSTOM PRINTING e. sales@rydin.com | p. 800.448.1991 | www.rydin.com PARKING SOLUTIONS

DISTRIBUTION

SECURITY

VISIT US AT BOOTH #2007

CONTINGENCY DECALS REVENUE GENERATION CREDENTIALS

CUSTOM PRINTING TICKETS

HANG TAGS

CONTINGENCY DECALS TOW SIGNS

CUSTOM PRINTING

ACCESS SOLUTIONS

PARKING SOLUTIONS

DISTRIBUTION

DECALS

SECURITY

Welcome to Orlando! Welcome! On behalf of the City of Orlando, it is my pleasure to welcome parking professionals from across the globe to attend the 2018 International Parking Institute Conference & Expo in The City Beautiful. Your conference is set in the heart and soul of Central Florida. From a bustling center of commerce boasting a diverse set of industries, to its fine restaurants, first-rate hotels, aweinspiring art galleries, museums and more; Orlando has so much to offer everyone who lives, works, plays, learns or raises a family in Central Florida. Since I took office in 2003, reshaping Orlando into a modern, metropolitan city has been a shared priority for our entire Central Florida community. I challenged our residents to imagine a great city, reborn and revitalized. We have made incredible progress in just a few, short years. I invite you to explore Downtown Orlando during your visit. Our Downtown is currently experiencing a cultural arts-and-entertainment renaissance through the development of three state-of-the-art community venues: the new Amway Center, a world-class performing arts center and an upgraded Camping World Stadium. Downtown is also home to a new Major League Soccer stadium for our Orlando City Lions. These modern arts, entertainment and sports venues will serve as the cornerstone for our region for generations to come. Orlando's warm and sunny weather also makes it perfect for enjoy biking, boating, kayaking, fishing and hiking. Beaches are less than a one-hour drive from Orlando. Orlando offers a winning combination of economic, cultural, educational opportunities and an incredibly high quality of life for residents and visitors. Again, welcome to Orlando and best wishes for a successful conference. Sincerely,

Buddy Dyer Mayor

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Thank You! Partners Recognition Our appreciation goes to these companies who have partnered with IPI as a commitment to the parking industry and your overall experience here at the 2018 IPI Conference & Expo.

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Manufacturers of tickets of every description since 1910.

Sponsors Recognition A special thank you to the following Conference sponsors.

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Orlando Overview It’s true: Orlando is a magical place. And it’s not just because it’s home to Cinderella’s castle at Walt Disney World. Orlando is a community where big ideas can be realized, and business gets serious. The Business Side of Orlando In addition to theme parks, Orlando brings together industries of all kinds with mind-blowing innovation that goes beyond fairy tales and into the real world. A global center of technology—a place of learning and thinking and doing. Where innovation is more than a buzzword; its a driving force.

Citywalk®, Disney Springs™, Downtown Orlando, and charming Winter Park.

Vibrant Nightlife

As the simulation capital of the world and home to one of the largest universities in the country, forward-thinking researchers are on the cutting-edge of discovery in a variety of fields including advanced manufacturing, innovative technologies, the internet of Things (ioT), and more. If you still think Orlando is all fun and games, it’s time for some more research.

From casually sipping wine and enjoying a leisurely cigar at a trendy outdoor lounge, to dancing at a high-energy club and checking out a rock band at a live venue, Orlando provides unlimited nighttime opportunities. You can see live music performances at the House of Blues at Disney Springs™ (formerly Downtown Disney®) and Hard Rock Live at Universal CityWalk®. Experience mind-bending entertainment with the La Nouba™ by Cirque du Soleil® or the Blue Man Group. Or discover a modern, big-city nightlife scene in downtown Orlando that includes dozens of dance clubs, bars, restaurants, and live music venues.

$15 Billion in Infrastructure Investment

Arts & Culture

Transportation infrastructure is critical to a city’s success. Orlando knows that better than anyone, with a recent $15 billion invested in its infrastructure including the Orlando International Airport, SunRail, Port Canaveral, Brightline, a new regional high-speed train, and the central artery highway I-4.

The same ideals of creativity and innovation that rank Orlando’s theme parks among the best in the world, not to mention raw talent and showmanship, overflow to Orlando’s surrounding community, making the area a haven for artists and performers. Orlando is home to hundreds of museums, galleries, theatres, gardens and historic homes. A highlight in Downtown Orlando is the Dr.Phillips Center for the Performing Arts, home to the best international, national and local artists including Broadway, ballet, orchestra, jazz, rock, pop, dance and more.

Dining & Entertainment Districts Orlando is a culinary hot spot with new award-winning restaurants and celebrity chefs, such as Wolfgang Puck, Emeril Lagasse and now Chef Morimoto. With over 5,000 restaurants you’ll find an extensive menu from fine dining and international eateries to casual cafes and chic wine bars, there’s something for every taste or budget. The destination has six distinctive dining districts including the Convention District (I-Drive), Restaurant Row, Universal 8 Follow us on

VISIT ORLANDO DESTINATION APP Now there is a new way to put Orlando right at your fingertips. The best way to navigate Orlando while taking advantage of in-app deals and discounts.

Orlando Overview

Distinctive Shopping When it comes to distinctive shopping, Orlando has something for all budgets. While the destination can certainly bring out the glitz, it also knows a great deal when it sees one. Our mix of sophisticated malls like The Mall at Millenia, quaint boutiques on Park Avenue in Winter Park, and value-driven outlet centers serve up internationally known brands and unique local finds.

Transportation Getting around Orlando is quick and easy with an evergrowing list of options from rental cars, Uber, Lyft or a taxi to numerous public transportation options like I-Ride Trolley, LYNX, and the commuters rail system, SunRail. For a leisurely spin around downtown Orlando, carriage rides and bicycle rickshaws are also available through local vendors.

DID YOU KNOW? ORLANDO RANKS... #1 in the U.S. for JOB AND

POPULATION GROWTH in 2015 (U.S. Dept. of Labor, Bureau of Labor Statistics) 2nd most COMPETITIVE BUSINESS LOCATION among large U.S. cities (KPMG, 2016) Top 10 “AMERICAN CITY OF THE FUTURE” (fDi Magazine, 2015 & 2014)

your parking revenue.

REV IT UP ideas.com info@ideas.com ©2018 Integrated Decisions & Systems, Inc. (IDeaS - A SAS COMPANY) – All Rights Reserved. All other trademarks are the property of their respective owners. TJAD0017-00-EE-ID 03/18

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Orlando Map

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International Drive Map

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General Conference Overview Planning your time at the IPI Conference & Expo, from educational sessions to visiting with exhibitors to social events, is easy. Weâ&#x20AC;&#x2122;ve broken this guide into sections and provided a table of contents to help you navigate your way through all the information. As always, please visit the IPI Registration area if you have questions, and one of our staff or a Host Committee volunteer will be happy to assist you. Event Locations All functions are held or originate from the Gaylord Palms Resort & Convention Center. General Sessions are held on Level 2 in the Osceola Ballroom. Exhibits are held in Expo Halls C&D just below registration on the Florida Exhibition Hall level. Education sessions are held on Level 2, just above the mezzanine level. Look for IPI Conference & Expo signage or our team throughout the facility to help you locate Conference activities.

Attendee123

Attendee123 #VolunteerLove #IPI2017

Download the Navigate Gaylord Hotels app and your smartphone and new beacon technology can pinpoint your exact location and guide you to your destination with step-by-step directions. (Bluetooth will need to be enabled in order to work properly). 12 Follow us on

SPOTLIGHT A VOLUNTEER Did you interact with a volunteer who made your experience better? Snap a photo with them and post on the mobile app activity feed with hashtag #VolunteerLove and #IPI2018

General Conference Overview

Track Education

Session Feedback

For your convenience, we have color coded our signage and event programming and provided a planner that identifies education by track, beginning on page 35. Use the key provided here or for full descriptions of tracks, see page 58 to determine and customize your education this week.

In support of our sustainability efforts and to capture session attendance in a more efficient manner, please participate in providing feedback for each session by assessing the session within the mobile app. There you will find a brief survey for each session that will capture your thoughts and attendance in our sessions.

Creating Success (Finance & Auditing)

Driving Innovation (Technology & Trends)

Exploring Places and Structures (The Built Environment) Maximizing Skills and Developing Expertise (Personal & Staff Development) Moving Forward (Alternative Transportation & Mobility)

Translation Services Education sessions showing this icon offer translation services. Please see our registration staff for details.

Session Handouts If a speaker has handouts as part of their presentation and has provided them IPI, you will be able to access those from the mobile app by selecting the session from the schedule. If you do not see handouts available through the mobile app or through the Attendee Service Center, please contact our conference team at conference@parking.org or 571.699.3011.

Speaker Cancellations Our Conference Program Committee makes every effort to offer programs of the highest caliber, however, we cannot be held responsible in the event of a speaker cancellation. We reserve the right to modify course material or substitute speakers without notice.

Transportation This yearâ&#x20AC;&#x2122;s event is self-contained inside the Gaylord Palms Resort & Convention Center except for facility tours, mystery evening experiences, golf and the opening event. For a complete list of our shuttle schedule and departure locations, see page 26.

Dress Code The Conference dress code is business casual. Slacks and casual dresses are encouraged for wear throughout the meeting. Neckties, business suits, or other business attire is acceptable but not necessary. For networking activities and tours, see details beginning on page 20 for each event.

Food/Beverage Service Any time the Expo Hall is open, IPI provides several food/ beverage stations located throughout the hall. Coffee service is available in Central Perks Monday, June 4 â&#x20AC;&#x201C; Wednesday, June 6.

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General Conference Overview

Consent to Use of Photographic Images

Now, let’s get you mobile!

Registration and attendance at, or participation in, IPI’s meetings and other activities constitutes an agreement by the registrant to IPI’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities by IPI and other third parties, including but not limited to the venue, the host city and the host CVB.

IPI2018 mobile app proudly sponsored by Conduent The IPI Conference & Expo Mobile App is the best way to stay in touch with fellow attendees, find exhibitors, connect with speakers, customize your schedule, and be in the know about events—right in the palm of your hand! The social feed allows you to tune into the buzz of activity and what others are talking about, plus the app has exclusive content you won’t find anywhere else. You can find the IPI2018 mobile app in the Apple or Google Play stores or scan one of the appropriate codes below:

Cell Phones/Devices As a courtesy to presenters and other participants, please set cell phones to silent/vibrate mode during sessions. It is strictly prohibited to record any session with your mobile or similar device.

Local Phone Numbers Gaylord Palms Resort & Convention Center Phone: 407.586.0000 IPI Registration Desk in the Gaylord Palms Resort & Convention Center Direct: 407.586.2600

Baggage Storage Due to liability issues, IPI or any representative of IPI cannot hold or secure any personal baggage during the Conference. Luggage storage may be available at the hotel. Be sure to verify checkout time with the hotel’s front desk.

CENTRAL PERKS Grab your own fuel to get you started each morning. Location: Level 2—near IPI Registration (City Hall Lobby) Hours: Monday, June 4 – Wednesday, June 6; 7:30 – 9:30 am

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When prompted, please allow notifications from the app. The app is password protected. After downloading, enter your email address and the password: Conduent (case sensitive).

General Conference Overview

Let’s keep you connected & charged!

Let’s get you social!

Now that you’re mobile, you probably want to know where you can access complimentary wi-fi and charging stations. You can access complimentary wi-fi, along with an opportunity to re-charge those devices, in a few locations this year.

Official Event #IPI2018 Start a discussion in the Activity Feed, share photos, and leave comments or tweet about the conference directly from the mobile app. Be sure to include the event official hashtag #IPI2018 in your posts.

Wi-Fi available in the Registration Lounge, meeting rooms, or the Networking Hub just outside the Expo Hall. Registration Lounge/Meeting Rooms Network: PCI Password: HowPrecastBuilds Networking Hub Network: AmanoMcGann Wifi Password: TheSmartChoice Portable Charging Devices located at Registration, Networking Hub and IPI Community Center on the Expo floor. Portable charging devices proudly sponsored by Amano McGann, Inc., Precast/Prestressed Concrete Institute, and The Parking Professional magazine We get it. You’re on the go and you’re running out of juice. Pick up one of the portable battery chargers from locations mentioned above, take with you to the next session to charge your device and simply return to one of the holders for a power recharge and so that others may use them. Note: Please return all battery chargers. They cannot be used independently from the home base.

Registration Details The main registration desk is located on Level 2— Ballroom Level in the Convention Center, near the dolphin fountain. Staff is available if you have not preregistered. Registration Desk Hours: Saturday, June 2 Sunday, June 3 Monday, June 4 Tuesday, June 5 Wednesday, June 6

1:00 pm – 5:30 pm 8:00 am – 5:00 pm 7:00 am – 4:45 pm 7:00 am – 4:30 pm 8:30 am – 3:00 pm

Upon picking up your registration materials, you may be given several tickets that will give you access to an event or you will need to exchange at the Ticket Exchange Counter. A host committee welcome gift ticket will be included and can be exchanged at the Host Committee Desk—open during the same hours as Registration. Ticket Exchange Desk Hours: Sunday, June 3 – Wednesday, June 6 (daily) 10:00 a.m. – 4:00 p.m. Wristbands/Tickets If you have been given wristbands and/or tickets to specific functions, do not lose these as we are unable to replace them. These tickets/wristbands are the only way you will be permitted to take part in certain functions/ events during the week.

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General Conference Overview

WIN AN APPLE WATCH & NEW AIRPODS! As if bonus content and a platform to engage with other attendees 24-7 wasn’t enough, we want to encourage you to have fun with us this week. Join in our Mobile App Engagement Challenge where you’ll be rewarded points for certain behaviors including sharing pics, posting in the activity feed, visiting with sponsors and completing session evaluations, just to name a few. At the end of the week, we’ll award this Apple prize package to one of our most engaged attendees. Grand Prize: Apple Series 3 (GPS) watch plus Apple’s new AirPods. Be sure to read rules for engagement to be eligible for prize distribution on ad on page 19 in this guide or on event signage.

Badges/Lanyards/Ribbons Every Conference attendee, including spouse/companions, must wear an official 2018 IPI Conference & Expo badge/lanyard to gain entry to exhibits, educational sessions, coffee services, and IPI-related functions. Badges are not transferable and must be worn at all times on the exhibit floor. Misuse may result in confiscation. The replacement fee for a lost badge is $10.00. Badges are the property of IPI. Several of the special/optional events will also require tickets and/or wristbands for admission. Security will not admit individuals without badges in the proper lanyards—no exceptions. Badges are encoded with identifying information that may be used in special readers located in exhibit booths. Badge lanyards are also color coded: BLUE: Attendee (Association Member) WHITE: Attendee (Association Non-Member) RED: Exhibitor

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Special ribbons are also attached to recognize our Board of Directors, Committee Members, Speakers, Facilitators, Partners, Sponsors and plus many more. Don’t be left out—stop by the ribbon bar and pick up your special personality ribbons to add to your badge too!

Special Identifier Pins for your Lanyard Apply the appropriate identifier pin on your lanyard when you’re picking up your registration materials so others can easily identify their counterparts and make connections easier!

Welcome the New Guy (or Gal)! We’ve all been a First-Time Attendee (FTA) at some point or another. Rest assured you’ll be able to easily spot other First Time Attendees from the “newbie/bee” stickers on their badges. Make sure to grab one for yourself at the ribbon bar near registration!

General Conference Overview

Expo Hall Expo Hall C&D is located on Florida Exhibition Hall level just below the Registration area in the convention center. IPI’s Expo comprises the largest display of parking products and services ever assembled. A record number of manufacturers and suppliers from all over the world have come to provide you with new technology to enhance your organizations and streamline operations. Please take a moment to visit the online “Virtual Booth” for a more descriptive narrative on each exhibiting company via the conference website or the app, found in the Apple or Google Play Store.

Expo Hall Hours: Monday, June 4 Includes lunch Tuesday, June 5 Includes lunch Wednesday, June 6 Includes lunch

12:30 – 4:00 pm 1:00 – 5:00 pm 1:00 – 3:30 pm

Special Note: Exhibitors are permitted access to the Expo Hall one hour before hall hours and 30 minutes after hall hours. If you need to schedule meetings or demos in your exhibit booth, please see staff at the registration counters or refer to the Exhibitor Service Center to complete the online form.

ENGINEERING // TRANSPORTATION // STRUCTURES // ENVIRONMENTAL // GEOSPATIAL // SUE // PLANNING // LANDSCAPE ARCHITECTURE // WATER RESOURCES // PARKING SOLUTIONS // ARCHITECTURE // CREATIVE SERVICES

Offces nationwide | 866.909.2220 | www.WGInc.com Download the App! Look for IPI2018 17

General Conference Overview

Each year, the local host committee selects a local charity to support through the efforts of the association, sponsors and attendees. The 2018 Orlando Host Committee selected Ronald McDonald House Charities of Central Florida, Inc. an organization that finds, creates and supports programs that directly improve the health and wellbeing of children and families.

C RA HA FF RIT LE Y

Are you the lucky winner of one of five gift baskets? Host Committee and Sponsors have generously donated five swag baskets valued over $500 each. Drop off your raffle tickets at the Host Committee desk for entry. Additional raffle tickets can be purchased through a one-to-one donation—increasing your odds of winning not to mention contributing to a great cause. IPI will then match the total contributions made at the end of the week. One winner will be drawn during each block of Expo Hall hours and you must be present to win!

Looking for sustainable products, services or strategies? Make sure to plan a special visit to our recognized Green Star Exhibitors on the show floor. These companies’ products or services provide sustainability services, strategies, and products that support the objectives of IPI’s Sustainability Framework and the Green Garage Certification Standard. They have made a commitment to sustainability, offering strategies, services, products, or technologies to assist your organization in achieving sustainability goals.

No Suitcasing Please note that while all Conference attendees are welcome at the Expo, any attendee or exhibitor who is observed soliciting business in the aisles or other public spaces or in another company’s booth will be asked to leave immediately. Additional penalties may apply. Please report any violation you observe to show management.

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Expo Hall Giveaways & Drawings Ready to have a great time while visiting our exhibitors? Get your SCANvenger Bingo game board and visit each of our sponsors, then turn in your completed board (back and front) at the IPI Community Center before Wednesday, June 6 at 3:00 pm and you could win one of three prizes—Grand Prize: $500 cash, Second Place: $150 cash, Third Place: $50 AMEX gift card. See our ad on page 60 for more information. Check out our screens near the entrance to the Expo Hall for other prize drawings and giveaways sponsored by some of our exhibitors.

DOWNLOAD THE GAYLORD NAVIGATE APP that uses beacon technology to pinpoint your location and guide you with step-by-step instructions.

Top 5 reasons you shouldn’t spend a day at the IPI Conference & Expo without the event app. 1 Bookmark sessions, get reminders and respond to surveys at your fingertips!

Get real time event updates from the event organizers. Don’t miss a message!

3 Network with other attendees, connect with your favorite speakers and meet with exhibitors.

4 The activity feed allows you to tune in to what others are talking about at the event. Join the conversation.

5 Get engaged: Give feedback in surveys, rate speakers, check-in with Exhibitors! Earn and collect badges, to be added up for a chance to win an Apple Series 3 watch and Apple AirPods!

Experience this event to the fullest – Download the IPI2O18 mobile app today from the Google Playstore or the Apple Store.

Win an Apple Series 3 watch plus AirPods!!

SSID:

AmanoMcGann Hu

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Password:

TheSmartChoice l e i n t N e t wo he

The contest opens May 28 – June 6 at 2:30 pm. One winner will be randomly selected from top 5 ranking individuals. Any participant who is blatantly abusing the app will be disqualified. IPI has the sole discretion for this decision. You must be present to win, otherwise, a second name will be pulled and awarded. Winner announced at the IPI Community Booth on the Expo floor on Wednesday, June 6 at 3:15 pm. Spouse/Companion not eligible.

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Networking & Social Events Some of the best connections you’ll make with parking colleagues will take place outside the classroom or Expo Hall. You’ll find the IPI Conference is just the right mix of education, technology and engagement that provides you with a maximum return on your investment. Whether it’s your first time or you’re a seasoned attendee, we’ve created opportunities to break the ice and connect from the moment you land in Orlando. All you have to do is show up and be ready for some fun! Monday, June 4 Sunday, June 3 Opening Welcome Event: Hot & Sizzling White Party ■■ Event Time: 6:30 pm – 10:00 pm ■■ ■■

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Staging/Departure Time: 6:15 pm Departure Location: Convention Center Loop (level below the Osceola Ballroom) Attire: cocktail casual or dress to the nines— but wear white!

IPI’s Opening Welcome Event is known for highenergy networking, captivating entertainment, and a taste of the host city. This year promises to be no different where attendees will be taken to one of Orlando’s top destinations, featuring awardwinning cuisine, for an electrifying evening to remember. Bring your dancing shoes and don’t forget to wear white! Special Note: This is a ticketed event (must bring event ticket to board shuttle) and is only included with full registrations and/or Sunday Only registrations. All others would have had to purchase this separately prior to arriving onsite. Exhibitors receive one comp ticket per 10x10 space.

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First Timers’ Breakfast Bootcamp ■■ Event Time: 7:45 am – 9:00 am ■■

Location: Osceola Ballroom B

Designed specifically for first-time attendees and new IPI members, this event is the first step toward connecting with those who will provide insight and tips on making the most of your experience at the Conference plus exposing you to the growing list of benefits and resources available to IPI members. During this session you will: ■■ Meet other first-time Conference attendees ■■

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Learn how to effectively use the mobile app and the Official Conference Program Guide Discover the best networking events that can lead to meeting valuable contacts Learn about on-site resources and what they can do for you Hear tips on how to maximize your overall Conference experience

Networking & Social Events

Facility Tours

DOWNLOAD THE GAYLORD NAVIGATE APP that uses beacon technology to pinpoint your location and guide you with step-by-step instructions.

All tours depart from the Convention Center Loop (one level below the Osceola Ballroom). Please arrive at least 15 minutes before the scheduled tour. If you have not previously signed up for a facility tour, please email mjones@parking.org to be added to our wait list. Municipal Facility Tour featuring downtown Orlando ■■ Event Date/Time: Sunday, June 3 | 12:30 pm – 3:45 pm ■■

Staging/Departure Time: 12:15 pm

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Attire: Casual, comfortable clothing and shoes.

Special Events Facility Tour featuring Disney Guest Parking Operations Because of the popularity of this tour, it is available twice during the week. Tour One ■■ Event Date/Time: Sunday, June 3 | 1:30 pm – 3:45 pm ■■

Staging/Departure Time: 1:15 pm

Tour Two ■■ Event Date/Time: Tuesday, June 5 | 11:45 am – 2:00 pm

Touring the City of Orlando will provide you with the opportunity to see the city’s parking system which consists of 10 parking garages. Explanations will be provided on the garages to include the public-private partnerships that the city has with the garages. You will see our new state-of-the-art Dr. Phillips Performing Arts Center; the renowned Amway Center—home to Orlando Magic; and, the new MLS Stadium—home to Orlando’s MLS team, Orlando City Soccer. It is a great opportunity for you to get a taste of Orlando—The City Beautiful.

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Staging/Departure Time: 11:30 am

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Attire: Casual, comfortable clothing and shoes.

Overview of the Walt Disney World guest parking operations. The tour will include the auto plaza, parking lots, and courtesy trams.

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Networking & Social Events

Airport Facility Tour featuring the Orlando International Airport ■■ Event Date/Time: Tuesday, June 5 | 11:45 am – 2:00 pm

University Tour featuring the University of Central Florida This tour will include lunch. ■■

Event Date/Time: Tuesday, June 5 | 11:45 am – 3:00 pm

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Staging/Departure Time: 11:30 am

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Staging/Departure Time: 11:30 am

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Attire: Casual, comfortable clothing and shoes.

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Attire: Casual, comfortable clothing and shoes.

This tour of the facility will include the garage that was designed to LEED v4. The garage will provide an additional 1700 parking spaces in its current configuration. Construction of phase two of the garage will begin by early 2018. In the short-term this garage will provide additional capacity for our traveling public and will eventually support the parking demands for a new Terminal C.

While touring the University of Central Florida, you will see our robust parking system as well 1500 acres of wellmanicured and natural landscapes that have earned us the Tree Campus USA recognition.

GET ENGAGED—Tweet, Post and Share using hashtag #IPI2018

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Networking & Social Events

Optional Networking Events If you’ve signed up for one of these activities, you can guarantee you’re going to make some new friends and most importantly, connections. Dress appropriately for your activity and be sure to bring your event wristband and/or ticket with you for admittance. If you would like to join one of these events, visit the Registration desk. For events that are off-property, arrive at least 15 minutes prior to staging/departure time at the location according to the schedule below: Annual William M. Voigt CAPP Classic Golf Tournament Check out tournament sponsors on page 25 ■■ Event Date/Time: Sunday, June 3 | 7:00 am – 2:00 pm (Shotgun start at 8:00 am) ■■ ■■

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Staging/Departure Time: 6:30 am Staging Location: Transportation Lobby (from the hotel’s main entrance) Attire: Golf attire. Jeans, cut offs, tennis shorts, collarless shirts are not permitted. What’s Included: Continental breakfast provided upon arrival at course and tournament luncheon.

Time to tee up for some healthy competition on the links and the chance to win fabulous prizes donated by our sponsors. Tournament transportation is provided along with a breakfast at the course upon arrival, beverage carts throughout the day; wrapping up with an awards luncheon. Sunrise Stretch & Sprint Proudly sponsored by Linebarger Goggan Blair & Sampson, LLP ■■ Event Date/Time: Monday, June 4 – Wednesday, June 6 | 6:00 am – 7:00 am ■■

Location: Coquina Lawn

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Attire: Comfortable running/walking attire.

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An excellent opportunity to network with other attendees and kick off the endorphins. Select from morning yoga (outdoors) with a professional instructor or guided run around the beautiful Gaylord property. Young Professionals in Parking (YPIP) Happy Hour ■■ Event Date/Time: Monday, June 4 | 5:30 pm – 7:00 pm ■■

Location: MOOR bar

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Attire: Resort casual.

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What’s Included: Two drink tickets and light hors d’oeuvres.

YPIP provides a platform for the best and the brightest of the next generation to engage, connect, and drive their careers forward. Meet and mingle with young parking professionals under 40 and find out what the future (of parking, transportation, and mobility) really looks like. Over 40, you say? All are invited and welcome to join in this YPIP event to see what the buzz is all about! CAPP Movie Night Mixer ■■ Event Date/Time: Tuesday, June 5 | 9:00 pm – 11:30 pm ■■

Location: Coquina Lawn

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Attire: Resort casual.

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What’s Included: Includes movie snacks and beverages plus a fun take-home souvenir.

The night is still young but there are plenty more people to meet — pull up a chair or stretch out on the lawn and enjoy a movie and collaborate with others who have received the industry’s most coveted credential: CAPP. If you’ve ever wanted to learn more about this program, this event will connect you to those who can share the value and impact this program has had on their careers and how to get started.

What’s Included: A collapsible water bottle, towel and water are provided. Download the App! Look for IPI2018 23

Networking & Social Events

Mystery Evening Experiences All shuttles depart from the Transportation Lobby (at the hotel's main entrance). You must use IPI-provided transportation. Mystery Evening Experience: Be Our Guest ■■ Event Date/Time: Tuesday June 5 | 6:00 pm – 10:30 pm ■■ ■■

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Staging/Departure Time: 6:00 pm Attire: Casual, comfortable clothing and shoes. *You will be doing a lot of walking. What’s Included: Transportation to/from theme park with access ticket, and a gift card to be used for food/ beverage inside the park or however you like.

We’ll transport you to the most magical place on earth for an evening to tap into what thrills you the most.

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Mystery Evening Experience: Adventure Awaits ■■ Event Date/Time: Tuesday June 5 | 6:00 pm – 11:45 pm ■■

Staging/Departure Time: 5:45 pm

■■

Attire: Casual, comfortable clothing and shoes.

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What’s Included: Transportation to/from all locations, limited menu selection, two drink tickets per guest, outdoor activity (not for the faint of heart) on water, entertainment/pub.

The night starts with a barbeque feast, and continues to a place where you can only hope you aren’t the next meal. If we don’t lose you at location #2; location #3 promises to wet your whistle while enjoying a little “blues” and a little “funk."

William M. Voigt CAPP Classic Golf Tournament Sponsors History Behind the Tournament In 2016, the International Parking Institute renamed annual golf tournament the “William M. Voigt CAPP Classic” in support of the CAPP program. Voigt was passionate about elevating the industry and those serving it and realized the importance of industry and managerial knowledge and standards of excellence. He along with others on the IPI Education Committee set forth a partnership with the University of Virginia to develop what is now known as the CAPP program—the industry’s most prominent credentials. Proceeds from the William M. Voigt CAPP Classic Golf Tournament go to support the CAPP Scholarship Fund.

GOLD SPONSORS

SILVER SPONSORS

BREAKFAST SPONSORS

LUNCHEON SPONSORS

BEVERAGE CART SPONSORS TM

LONGEST DRIVE

RAFFLE SPONSORS

Groome ITR PayByPhone Technologies, Inc.

FRIENDS OF THE PARKING PROFESSION HOLE SPONSOR

THP Limited, Inc. TIBA Parking Systems TransCore, Inc. Walker Consultants WGI, Inc.

STRATEGIC PARTNERS

Download the App! Look for IPI2018 25

Shuttle Schedule Special Events Shuttle Information All shuttle service will depart and return from the Convention Center Bus Loop, outside Florida Expo Hall F (one level below the General Session Ballroom) unless otherwise noted. Please arrive 10â&#x20AC;&#x201C;15 minutes prior to departure time and be sure to have your appropriate tickets and/or wristbands with you for access. Departure Time

Departure Location

Event

Return Time

Item(s) Needed to Board Bus

SUNDAY, JUNE 3 6:30 a.m.

Transportation Lobby

Annual William M. Voigt CAPP Classic Golf Tournament

2:00 p.m.

Pre-registered; staff will be checking roster.

12:30 p.m.

Convention Center Bus Loop

Municipal Facility Tour featuring downtown Orlando

3:45 p.m.

Pre-registered; staff will be checking roster.

1:30 p.m.

Convention Center Bus Loop

Special Events Facility Tour featuring Disney Guest Parking Operations

3:45 p.m.

Pre-registered; staff will be checking roster.

6:30 p.m.

Convention Center Bus Loop

Opening Welcome Event: Hot & Sizzling White Party

8:00â&#x20AC;&#x201C;10:00 p.m.

Event ticket; staff will be checking roster.

TUESDAY, JUNE 5 11:45 a.m.

Convention Center Bus Loop

Special Events Facility Tour featuring Disney Guest Parking Operations

2:00 p.m.

Pre-registered; staff will be checking roster.

11:45 a.m.

Convention Center Bus Loop

Airport Facility Tour featuring Orlando International Airport

2:00 p.m.

Pre-registered; staff will be checking roster.

11:45 a.m.

Convention Center Bus Loop

University Facility Tour featuring University of Central Florida

3:00 p.m.

Pre-registered; staff will be checking roster.

6:00 p.m.

Transportation Lobby

Mystery Evening Experience: Be Our Guest

11:45 p.m.

Pre-registered; event wristband; staff will be checking roster.

6:00 p.m.

Transportation Lobby

Mystery Evening Experience: Adventure Awaits

11:45 p.m.

Pre-registered; event wristband; staff will be checking roster.

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Rewards for Winning Awards Can Really Stack Up

Start planning now to submit entries for people, projects, and programs deserving recognition. IPI awards showcase excellence in parking design, sustainability, and operations, as well as marketing and communications programs. Thereâ&#x20AC;&#x2122;s no entry fee to nominate yourself, a peer, an organization, supervisor, or staff person for professional recognition honors.

2019 Entries Accepted September 12 through November 7, 2018

parking.org/awards

PRE-CONFERENCE PROGRAMS

VISUALIZE YOUR SUCCESS: EARN OR MAINTAIN YOUR CAPP CREDENTIAL CAPP Certification Program CAPP Certification Program

CANDIDATE HANDBOOK Presented by the CAPP Certification Board

RECERTIFICATION GUIDELINES Presented by the CAPP Certification Board of the International Parking Institute

of the International Parking Institute

CAPP information and sample exam available today at parking.org! 1330 Braddock Place, Suite 350, Alexandria, VA 22314 571.699.3011 Phone | 703.566.2267 Fax 1330 Braddock Place, Suite 350, Alexandria, VA 22314

capp@parking.org | parking.org/capp

571.699.3011 Phone | 703.566.2267 Fax capp@parking.org | parking.org/capp

Have you considered earning your CAPP? It’s the world’s leading credential in parking and a pathway to personal accomplishment and career opportunities. Good news: It’s now more convenient to prepare for the CAPP credential and find an exam testing center near you. Take the first step. Start here: parking.org/CAPP

Did you know you can get a scholarship to earn CAPP? The William Voight CAPP Scholarship Fund is available for registration and travel expenses. Apply today!

Pre-Conference Programs The CAPP Certification Program is a leading-edge program providing parking professionals with practical experiences and training to advance the profession. Developed by the International Parking Institute, and administered in cooperation with the University of Virginia, the CAPP Certification Program is designed to be the parking industry’s pre-eminent certification program by providing a means for which parking professionals demonstrate their competence in the field and are recognized by their peers.

University of Virginia Business Management Saturday, June 2 – Tuesday, June 5 | Tampa 2–3 *21 CAPP Points, 2.1 CEUs Creating an environment for employees to generate success is a priority. Explore various management theories and their common themes. Study pathways and pitfalls of individual personality styles and examine the natural conflicts that can occur in communication among people with differing styles. Discuss the four leadership styles related to the Situational Leadership Model. Examine and discuss what makes a high-performance team. Recognize that every move the individual makes affects the group and final outcomes. Acknowledge that the challenge is for the team to make quality decisions while confronting everyday organizational problems. Facilitators: Kathleen Federici, M.Ed., International Parking Institute Cindy Orshek, University of Virginia Instructors: John Lord, University of Virginia John Whitlow, University of Virginia

Schedule: Saturday, June 2 1:00 pm – 1:30 pm Welcome & Introductions 1:30 pm – 5:00 pm The Leadership Challenge: Creating Productive Workplaces

Sunday, June 3 9:00 am – 12:15 pm MBTI and the Art of Communication 12:15 pm – 1:15 pm Lunch | Sarasota 1 1:15 pm – 5:00 pm Situational Leadership: A Model for Coaching and Inspiring Performance in Others 6:30 pm – 10:00 pm O pening Welcome Event: Hot & Sizzling White Party

Monday, June 4 8:30 am – 10:15 am 10:30 am - 12:15 pm 12:30 pm – 2:00 pm 2:00 pm – 5:00 pm

High Performance Teams & Work Groups General Session: Mastering Civility | Osceola Ballroom C&D Expo Hall High Performance Teams & Leadout

Tuesday, June 5 8:30 am – 1:00 pm Managing for Service Excellence 1:00 pm – 2:30 pm Expo Hall 2:30 pm – 5:00 pm Leadership Excellence: Personal Action Planning 4:30 pm – 5:00 pm End of Course Assessment

*Offers professional development points toward an applicant’s 25 minimum point requirement and/or continuing education units (CEUs) provided the attendees score a 70 percent or greater on the end of course assessment. Download the App! Look for IPI2018 31

Pre-Conference Programs

Beyond Operations & Maintenance: Building Blocks for Successful Parking Programs Course Sunday June 3 – Tuesday, June 5 | Sarasota 2–3 *17 CAPP Points, 1.7 CEUs Automation, life cycle design, and cost analysis are explored. Various aspects of the functional design of parking lots and structures will be introduced along with how they are impacted by the type of user. Project management practices will be examined to factor in the variables and considerations of facility construction. Establishing and maintaining business partner relationships and alliances will be highlighted and case studies reviewed. In addition, human resources are always required on projects so we will discuss the basic requirements of the FLSA and areas vulnerable to misinterpretation and noncompliance, including issues involving minimum wage and overtime, exempt employee classification, recordkeeping requirements, and independent contractor definitions. Facilitators: Kathleen Federici, M.Ed., International Parking Institute Cindy Orshek, University of Virginia Instructors: Gary Cudney, PE, WGI, Inc. Jacob Gonzalez, WGI, Inc. Vicki Pero, SPHR, Marlyn Group, LLC Jeremy Rocha, PE, Walter P. Moore Vanessa (Solesbee) Schnipkoweit, CAPP, The Solesbee Group Sam Veraldi, MBA, CAPP, University of North Carolina at Chapel Hill Michelle Wendler, AIA, Watry Design, Inc.

Schedule: Sunday, June 3 9:00 am – 10:00 am Welcome & Introductions 10:00 am – 12:15 pm Strategic Planning and Stakeholder Engagement 12:15 pm – 1:15 pm Lunch | Sarasota 1 1:15 pm – 3:15 pm Fair Labor Standards Act 3:30 pm – 5:00 pm Segregation of Staff Duties 6:30 pm – 10:00 pm Opening Welcome Event: Hot & Sizzling White Party

Monday, June 4 8:30 am – 10:15 am Business Partner Relationships 10:30 am – 12:15 pm General Session: Mastering Civility | Osceola Ballroom C&D 12:30 pm – 2:00 pm Expo Hall 2:30 pm – 5:00 pm Project Management

Tuesday, June 5 8:30 am – 10:30 am Facility Design/Functional Design 10:45 am – 1:00 pm Maintenance 1:00 pm – 2:30 pm Expo Hall 2:30 pm – 4:15 pm Facility Design/Operational Considerations End of Course Assessment 4:15 pm – 5:00 pm

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Pre-Conference Enhancement Workshops

Building Resilience for Business Continuity During Emergencies Sunday June 3, 8:30 am to 12:30 pm | Miami 3 4 CAPP Points, .4 CEUs Instructors: Kelly Dunn, University of Kansas Medical Center Erica Hupka, University of Kansas Medical Center Understanding what it takes to maintain business operations in an emergency can seem overwhelming. During this course participants will learn how to create a business continuity plan by identifying key functions, personnel, and resources necessary for maintaining business operations. Once these pieces have been

identified, participants will learn how to test continuity plans through the training and exercise cycle. Students will also learn how to identify key stakeholders and determine how those key stakeholders fit within the continuity planning process. As a capstone to the course, students will participate in a tabletop exercise. This exercise will allow students to apply newly acquired skills for practical application. Schedule: 8:30 am – 12:30 pm 12:30 pm – 1:30 pm

Course Lunch | Miami 1 & 2

Accredited Parking Organization (APO) Pre-Applicant Workshop Sunday, June 3, 12:30 pm to 5:30 pm | Miami 3 4 CAPP Points, .4 CEUs Instructors: Alex Argudin, CAPP, Miami Parking Authority Casey Jones, CAPP, Timothy Haahs & Associates, Inc. Accredited Parking Organization (APO) is a designation for parking organizations that have achieved a comprehensive standard of excellence. The International Parking Institute (IPI) established this standard to recognize best practices in responsible parking management and operations, customer service, professional development, safety, and security. APO establishes a quality benchmark by which a parking management organization conducts its business and maintains its facilities and services. Becoming an APO signifies an organization’s commitment to ongoing evaluation and improvement of program outcomes through the implementation of industry best practices. This workshop will cover fundamentals of the program, including an explanation of required criteria, best

practices for submittals, and more. This course will also cover quality management and continuity of applying best practices to each site, determining evidence to satisfy the standard, and the role of an APO site reviewer. Participants receive a copy of The APO Manual for Applicants and the matrix, a planning tool for implementation. This fourhour course will prepare organizations for APO, and give attendees the next steps required to pursue accreditation. This course is different from the IPI APO Site Reviewer Training, which is specifically geared for consultants seeking to gain approval as an IPI-approved Site Reviewer and market APO Site Review services to organizations pursuing APO. To learn more about accreditation and download resources about the program, visit parking.org/apo. Schedule: 12:30 pm – 1:30 pm 12:30 pm – 5:00 pm

Lunch | Miami 1 & 2 Course

Download the App! Look for IPI2018 33

AIMS LPR Enforcement AIMS LPR is a fully integrated in-vehicle and fixed camera enforcement solution. Utilizing advanced License Plate Recognition Technology to provide automated parking management, License Plate Recognition cameras read plates as you drive through parking lots and city streets. AIMS LPR provides lot counting, enforcement, statistics, reporting and more analytics at your fingertips. After implementing the AIMS LPR solution, clients have experienced an increase in compliance due to an increase in citation issuance, leading to increases in revenue! Our clients tell us we provide the best solution in the market! ”The AIMS LPR integration has made our job more efficient and effective. We’re able to keep real time records from data transmitted from our vehicles to the office and are able to immediately see the need for other action based on the history of the license plate being scanned.“ - Georgia Southern University Call EDC Corporation today for all your parking management needs.

» » » » » » » » »

Ticket Management Permit Managament Event Management Hosting Solutions LPR Enforcement Mobile Enforcement Customer Web Portal System Integration Robust Reporting

sales@aimsparking.com | aimsparking.com | 1-800-886-6316

PLANNER

Sunday, June 3 8:30 – 1:30 pm

Conference Enhancement Workshop: Building Resilience for Business Continuity During Emergencies

9:00 – 5:00 pm

Pre-Conference Courses 1 & 2: UVA Business Management & Beyond Operations & Maintenance

12:30 – 1:30 pm

Knowing What They’ll Do: How Stanford Predicts Commuter Behavior and Targets TDM Investments

12:30 – 3:45 pm 12:30 – 5:30 pm 1:30 – 3:45 pm

Can it Bend? Adaptive Parking Design for Uncertainty of Autonomous and Shared Vehicles

Working Within the Lines: A Case Study of PARCS Implementation in an IT-centric World

Meeting Competing Needs: Curb Management Strategies that Work

Fueling the Feedback Loop: How to Communicate Effectively as a Manager

Municipal Facility Tour: City of Orlando Conference Enhancement Workshop: APO Pre-Applicant Course Special Events Facility Tour: Disney Guest Parking Operations Tactical Communication: Dealing Effectively with Anger, Disrespect and “Off Topic” Dialog

Building the Plane in the Air: Boulder’s Approach to Tactical Strategic Planning

Successful Mobility: Opportunities, Strategies, and Trends for Making the Most of the New Transportation Trends

Partnering Up: Overcoming a Major Hospital/ University Parking Shortage

Putting That 20/20 Hindsight to Work: Learning from the Past to Plan for a Better Future

3:00 – 4:00 pm

GameChanger Session New Tax Laws and Their Implication on Parking, Transportation, and Commuter Benefits

Not Building the Church for Easter Sunday: Right-Sizing and Mixed Use

NCIS (Negative Conditions Inviting Scrutiny): Time for a Garage Operations Assessment

Talking Tech: Parking Guidance and the Journey!

When Credit Cards, Asphalt, and Permits Talk: What Your Products Say About Your Quality

4:00 – 5:30 pm

Airport

Campus/ University

Hospital/Medical Centers

Municipal

6:30 – 10:00 pm

OPENING WELCOME EVENT: HOT & SIZZLING WHITE PARTY

PLANNER

1:45 – 2:45 pm

COLOR KEY Alternative Transportation & Mobility Finance & Auditing Personal & Staff Development The Built Environment Technology & Trends GameChanger Session Shoptalk

Monday, June 4 7:45 – 9:00 am

First Timers’ Breakfast Bootcamp

8:00 – 9:00 am

GameChanger Session Building Smarter Cities: Connecting Data, Vehicles, and Mobility Solutions

8:30 – 5:00 pm

Pre-Conference Courses 1 & 2: UVA Business Management & Beyond Operations & Maintenance

9:15 – 10:15 am

Trending Now Shoptalk Special Events

10:30 – 12:15 pm

Opening General Session: Mastering Civility

12:30 – 4:00 pm

Expo Hall with Learning Labs & Engage Presentations

4:15 – 5:15 pm

Preparing for an Uncertain Transportation Future— Autonomous Vehicles, Shared Mobility, Adaptive Garage Design, and Other Emerging Trends

5:30 – 7:00 pm

YPIP HAPPY HOUR

Highperformance, Sustainable Parking Comes of Age: A Global Performance Tool

A P3 Pathway: Metuchen, N.J.’s Award-winning TOD Project

Marketing the Brand: What Happens When We Treat Parking Like Retail?

At Your Service: A New Mindset for Enforcement

Ubered! The True Effects of TNCs on Airport Parking

Still Looking for Parking? The Future of Parking in Cities Worldwide

Are You Ready? Today’s Innovation That’s Driving Tomorrow’s Parking

Feeling Good: Emotional Customer Service and Your People (and Business)

Occupied and Optimized: Pricing, Promotion, and Yield Management

Have Data, Now What? Using it to Create Impact

The Road Less Traveled: Guiding the Parking, Transportation, and Mobility Professional

COLOR KEY Alternative Transportation & Mobility Finance & Auditing Personal & Staff Development The Built Environment Technology & Trends GameChanger Session Shoptalk Download the App! Look for IPI2018 37

Tuesday, June 5 8:00 – 9:00 am

GameChanger Session More or Just Smarter: CocaCola’s Program to Manage Mobility in a PreAutonomous Era

So Much More than Going Gateless: A Real Overhaul in West Hartford, Conn.

8:30 – 5:00 pm

Pre-Conference Courses 1 & 2: UVA Business Management & Beyond Operations & Maintenance

9:15 – 10:15 am

Trending Now Shoptalk IPI-DataEx and the Alliance for Parking Data Standards

10:30 – 11:45 am

General Session: Parking Solutions Competition

People and Vehicles and Parking, Oh My! An Interactive Discussion about Diversity

Where Will the Car Go? The Power of Parking Reservation Platforms

Implementing Paid Parking: An Interactive Town Meeting Role Play

Better, Cheaper, Faster: The parkDC Curbside Experient

Maintaining Balance in an Over-Connected World

11:45 – 2:00 pm

Airport Facility Tour: Orlando International Airport

11:45 – 2:00 pm

Special Events Facility Tour: Disney Guest Parking Operations

11:45 – 3:00 pm

University Facility Tour: University of Central Florida

12:00 – 1:00 pm

GameChanger Session Wow That’s Cool! Intertwining Innovation, Magnificence, and Sustainability in Abu Dhabi

Neighborhood Typologies: New York City’s Approach to Improving Curb Performance and Accessibility

Playing Games: Making Parking Fun for Staff and Customers through Gamification

Smart and Connected Parking and Mobility Systems: Planning and Designing for Tomorrow

1:00 – 5:00 pm

Expo Hall with Learning Labs & Engage Presentations

6:00 – 11:45 pm

Optional Mystery Evening Experiences (Be Our Guest & Adventure Awaits)

9:00 – 11:30 pm

CAPP MOVIE NIGHT MIXER

Embracing Diversity For Tangible Results

Exceptional Customer Experience at the World’s Third Busiest Airport

How to Retain Great Employees

COLOR KEY Alternative Transportation & Mobility Finance & Auditing Personal & Staff Development The Built Environment Technology & Trends GameChanger Session Shoptalk 38 Follow us on

Wednesday, June 6 9:00 – 10:00 am

GameChanger Session Accessible Parking & Placard Abuse: A Panel Presentation

Get on the Road: What’s Your Path to CAPP?

Management vs. Leadership: Understanding What Motivates

Going High Tech: University Parking Moves to the 21st Century in Binghamton, N.Y.

The Doctors are in: Efficiency Prescriptions for Customers, Staff and Budget

10:15 – 11:15 am

Trending Now Shoptalk Managing Accessible Parking

Forging a Path to APO: Success Stories, Lessons Learned and Words of Wisdom

Using the Monkey: HighValue Customer Surveys Without Traditional Market Research Costs

Can You Read This? License Plate Readers, Mobility as a Service, Smart Parking, and Engagement

Transportation Benefits of Parking CashOut, Pre-Tax Commuter Benefits, and Parking Surtaxes

11:30 – 12:45 pm

General Session: CAPP Graduation & Awards Recognition Ceremony

1:00 – 3:30 pm

Expo Hall with Learning Labs & Engage Presentations

General Sessions Opening General Session—Mastering Civility Monday, June 4 | 10:30 am – 12:15 pm | Osceola Ballroom C–D Keynote Speaker Is there room for civility in today’s high-paced, heads-down, sound-bite, cut-to-the-chase world? The answer is a resounding yes. Civility brings financial, emotional, and physical benefits. Join researcher and civility expert Dr. Christine Porath as she leads a keynote on the costs and remedies for incivility in your organization. She will share how leaders can foster a more positive environment at work, tactical strategies to limit digital interruption in conversations and meetings and finally, when there is no other recourse, how to confront effectively, maintaining civility for yourself and those around you. Learn how to cycle your interactions to civility. Christine Porath, Ph.D., Associate Professor at the McDonough School of Business at Georgetown University Christine's speaking and consulting clients include Google, United Nations, World Bank, International Monetary Fund, Pixar, Genentech, Expedia, AT&T, Department of Labor, Department of the Treasury, Department of Justice, and National Security Agency.

Porath is the author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. Her research has appeared in the Harvard Business Review, Academy of Management Journal, Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Journal of Consumer Research, and many other journals and books. Christine’s work has been featured worldwide in over 1500 television, radio and print outlets. It has appeared on 20/20, Today, FoxNews, CNN, BBC, NBC, MSNBC, CBS, ABC, and NPR. It has also been included in Time, the Wall Street Journal, the Financial Times, Fortune, Forbes, NY Times, The Washington Post, and L.A. Times.

Also recognizing: Chairman Recognition and Lifetime Achievement Award Winners IPI is very fortunate to have so many knowledgeable, professional volunteers leading and directing our association throughout the year. Many of these volunteers are assisting professional staff on several committees, not just the IPI Board of Directors. Roamy R. Valera, CAPP, IPI Chair, has been tasked with leading the Board to choose individuals to receive Chairman Recognition Awards and awards for Lifetime Achievement. The individuals below will be recognized by their peers and receive their awards. 2018 Lifetime Achievement Awards Leonard T. Bier, JD, CAPP New Jersey Parking Institute

2018 Chairman Recognition Awards Michael J. Drow, CAPP T2 Systems, Inc.

Mary S. Smith, PE Walker Consultants

Duke Hanson Paylock IPT LLC

40 Follow us on

General Sessions

General Session: Parking Solutions Competition Tuesday, June 5 | 10:30 am – 11:45 am | Osceola Ballroom C–D Sponsored by: Moderated by Kim Jackson, CAPP, IPI Past Chair Director, Transportation and Parking Services | Princeton University The International Parking Institute (IPI) Parking Solutions Competition is a design and development challenge for college students to express their rendition of the Garage of the Future. Student teams formed to participate in this challenge and finalists have been selected based on creativity, innovation, realism, applicability, scalability, and overall presentation. Parking is an essential element of the mobility equation—and the creation of “smart cities.” The urban landscape has changed rapidly due to demographics, demand for more livable places and communities, and transformative (and disruptive) technologies. Parking structures will continue to play a critical role in our cities and towns — but the planning, design, and construction will evolve. The students addressed the form and function of the garage itself, and to craft more viable mobility solutions for the places we live, work, and play. The winning team will receive a $500 prize, a membership to IPI, media coverage, and a spotlight article in The Parking Professional. Judges: John Bushman, PE, is Chairman and CEO of Walker Consultants. John has a wealth of knowledge and insight gained from his 38 years in the parking industry. He has been personally involved in the planning and functional design of more than 350 parking facilities, including some of the largest in the world, such as Universal Orlando Resort’s 19,000-space parking facility and ground transportation center. John also has extensive experience with repair and rehabilitation of existing parking facilities. Isaiah Mouw, CAPP, LEED GA, has worked in the parking industry for more than 10 years and directed nearly every facet of parking management in a municipal setting. In his role as Vice President of Municipal Operations for Citizens Parking, he works with his firm’s regional and local operating teams to enhance Citizens Parking’s existing public sector parking operations across the country, including municipal, airport, and university.

Jennifer I. Tougas, Ph.D., CAPP, is the Director of Parking and Transportation Services at Western Kentucky University in Bowling Green, Ky. She began her career in 1998 at her alma mater, the University of Georgia, before moving to WKU in 2004 to create the Parking and Transportation Services department. She is an active member of IPI, earned her CAPP in 2009, currently serves on the IPI Board of Directors, and has previously served on the Board of Directors for the Mid-South Transportation and Parking Association. Download the App! Look for IPI2018 41

General Sessions

General Session: CAPP Graduation & Awards Recognition Ceremony Wednesday, June 6 | 11:30 am – 12:45 pm | Osceola Ballroom C–D Join your fellow parking, mobility, and transportation peers as we recognize industry individuals and their achievements on the closing day of IPI 2018 Conference & Expo. This exciting general session will honor winners in the following programs: ■

Accredited Parking Organization (APO)

■

IPI Awards of Excellence

■

Parking Matters® Marketing & Communications Awards

■

IPI Professional Recognition Program Awards

■

IPI 2018 CAPP Graduates

■

Parksmart Certifications presented in conjunction with USGBC

In the subsequent pages you can read more about each award winner under their respective categories.

Download the event mobile app (IPI2018)) to access details at your fingertips.

42 Follow us on

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Awards & Recognition Accredited Parking Organization (APO) Program Recognition These organizations have achieved the rigorous and comprehensive standards for excellence for best practices in responsible parking management and operations, customer service, professional development, safety, and security.

2018–2021 Accredited Parking Organizations

University of California Riverside Transportation Services Premier Facilities: Big Springs Garage, Lot 30, and Lot 32

2018–2021 Re-accredited Parking Organizations City of Durham/Park Durham Premier Facility: Durham Center Garage

City of Tucson/Park Tucson Premier Facilities: Centro Garage, Pennington Garage, and Toole Surface Lot University of North Carolina Charlotte Parking and Transportation Services Premier Facilities: South Village Garage, North Deck, and CRI Deck

2018–2021 Accredited with Distinction Parking Organizations

Arizona State University Premier Facility: Beus Center for Law & Security Garage, Fulton Center Garage, Packard Garage

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2018–2021 Re-accredited with Distinction Parking Organizations Denver International Airport Premier Facilities: East Garage, West Garage, East Surface Lot, West Surface Lot

Philadelphia Parking Authority Premier Facilities: Parkade Garage, Galleria Garage, and Family Court Garage

Awards & Recognition

2018 Awards of Excellence (AOE) Winners Setting standards and recognizing excellence in the industry is at the core of achieving visibility and appreciation in our communities. The IPI Awards of Excellence competition recognizes trends in parking facility design and commends cutting-edge innovation in parking programs and operations. Be sure to view the meter boards with more information just outside the ballroom.

Category I: Best Design of a Parking Facility with Fewer than 800 Spaces

Category II: Best Design of a Parking Facility with 800 or More Spaces

Inova Loudoun Hospital Parking Garage Inova Loudoun Hospital Leesburg, VA Owner

Stanford University Roble Field Parking Structure #10 Stanford University Palo Alto, CA Owner

Project Participants: ■■ HDR, Inc.—Architecture Design, Master Plan, and Interior Design

Project Participants: ■■ Watry Design, Inc.—Architect, Structural Engineer & Parking Planner

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Walker Consultants—Parking Consultant

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Vance Brown Builders—Contractor

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Urban—Civil Engineering

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Sandis—Civil Engineer

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Enfinity Engineering—IT Consultant

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Lauderbaugh Associates—Landscape Architect

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HITT—General Contractor

Total Cost: $45,200,000 Total Cost: $14,900,000

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Awards & Recognition

Category II: Best Design of a Parking Facility with 800 or More Spaces continued

Health Center Parking Garage University of Texas at Austin Dell Medical School Austin, TX Owner Project Participants: ■■ James Shackelford, AIA—Capital Planning and Construction, University of Texas

Category III: Best Design/Implementation of a Surface Parking Lot

DEN 61st and Peña Station Parking Facility Denver International Airport City & County of Denver, Department of Aviation Denver, CO Owner Project Participants: ■■ City & County of Denver—Department of Aviation

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Page—Architect

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ZGF Architects LLP—Architect

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Sasaki Associates—Consulting and Design Services

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Hensel Phelps—General Contractor

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Hensel Phelps—Construction Manager

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Panasonic Enterprise Solutions—Primary Sub-Contractor

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Xcel Energy Inc.—Projects Co-Sponsor

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Regional Transportation District

Total Cost: $23,132,000

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Aviation Station North Metro District—Project Management & Contracting

Total Cost: $4,500,000

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Awards & Recognition

Category IV: Innovation in a Parking Operation or Program

Category V: Best Parking Facility Restoration or Rehabilitation

University of Southern California Safe Rides Program University of Southern California Los Angeles, CA Owner

Nebraska Medical Center Durham Parking Structure Nebraska Medicine Omaha, NE Owner

Project Participants: ■■ David Donovan—Associate Director, USC Transportation

Project Participants: ■■ Nebraska Medicine—Owner and Facility Project Management

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Michelle Garcia—Senior Associate Director, USC Transportation

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Tony Mazza—Director, USC Transportation

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Ray Soriano—Higher Education Partnerships

Total Cost: $4,000,000

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Walker Consultants—Engineer/Architect McGill Restoration—Contractor and Construction Manager

Total Cost: $1,800,000

DOWNLOAD THE GAYLORD NAVIGATE APP that uses beacon technology to pinpoint your location and guide you with step-by-step instructions.

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Awards & Recognition 5

Category V: Best Parking Facility Restoration or Rehabilitation continued

First Sunset in the Pacific, Núñez de Balboa 52 car park, Madrid Orbit Investments, Lot, S.L. Madrid, Spain Owner Project Participants: ■■ Clavel Arquitectos Asociados—Architecture, Interior Design, Engineering, and Lighting

Cal Poly Pomona Parking Structure 2 California State Polytechnic University, Pomona Pomona, CA Owner Project Participants: ■■ California State Polytechnic University, Pomona— Owner, Project Management ■■

Bomel Construction Company Inc.—Construction Management and Engineering ■■

Total Cost: $360,000

Category VII: Award of Architectural Excellence

Project Participants: ■■ The Mills, a Simon Company—Owner

■■ ■■

■■

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International Parking Design—Architect of Record

Total Cost: $41,000,000

■■

Sawgrass Mills Parking Garage The Mills, a Simon Company Sunrise, FL Owner

Category VI: Award for New Sustainable Parking & Transportation Facilities Excellence

Timothy Haahs & Associates, Inc.—Architect, Designer, Engineer Timothy Haahs & Associates, Inc.—Parking Consultant The Whiting-Turner Contracting Co.— Construction Manager Sunrise Mills MLP Limited Partnership—Parking Operator, Management Coreslab Structures (Miami), Inc.—Precast/ Prestressed Manufacturer

Total Cost: $31,000,000

Awards & Recognition

Parking Matters® Marketing & Communications Awards The Parking Matters® Marketing & Communications Awards recognize outstanding marketing and communications programs and is meant to share best practices and inspire others. The distinctive megaphone trophy symbolizes the industry’s need to be our own best cheerleaders, spreading the word about parking’s integral role in our society.

Best of 2018

Parking Kitty City of Portland, Oregon

Seasons of Seattle Seattle Dept. of Transportation

Steering Mobile App to Success Texas A&M Transportation Services

Other Winners My Other Car Is California Polytechnic State University, San Luis Obispo

Commuter Engagement Through Creative Competition Stanford University

Maximizing Social Media Strategies Cornell University

Changing Lanes: Revamping Citation Diversion Program University of Arizona

Showcasing Brand Awareness EasyPark

Hosting the LA Rams University of California, Irvine

Wheaton Revitalization Project Montgomery County Dept. of Transportation

Socks Box University of Maryland, College Park

Assembly Row SP+

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Awards & Recognition

Professional Recognition Program Awards

ROFESSIONAL

RECOGNITION program international parking institute

The Professional Recognition Program was created by IPI to acknowledge professionals who operate, maintain, and manage parking operations, and the individuals who are changing the perception of parking as a career and profession. Nominated by their peers and selected by a committee of industry professionals, IPI’s Professional Recognition Program winners exemplify the positive spirit, can-do attitude, and upstanding characteristics the industry sets as goals for its members.

We will be recognizing honorees in the following categories: Parking Staff Member, Supervisor, Emerging Leader, Organization, James M. Hunnicutt, CAPP, Parking Professional of the Year.

IPI will accept nominations for the 2019 awards competition beginning September 12, 2018. Visit the IPI Awards & Recognition section of parking.org.

Staff Member of the Year Christopher Bush Parking Services Specialist and Enforcement Officer Parking and Transportation Services Duke University Supervisor of the Year Travis Hargit Director of Operations City of Eugene Parking Services

Emerging Leader of the Year Brittany Moore, CAPP Parking Sales and Marketing Manager Public WorksCity of Greenville

Parking Organizations of the Year

MAWAQiF—DEPARTMENT OF TRANSPORT Parking Division, Integrated Transport Centre, Abu Dhabi Parking and Transportation Services

Duke University Parking and Transportation Services James M. Hunnicutt, CAPP, Parking Professional of the Year Armin José Cruz VP Parking DFW International Airport

Download the App! Look for IPI2018 51

Awards & Recognition

2018 CAPP Graduates The CAPP Program is respected worldwide as the leading credential in parking. As ambassadors for advancing the parking profession, CAPPs contribute through their leadership and their willingness to give back to the parking community by sharing knowledge through publications, presentations, media outreach, and professional development forums. The CAPP community comprises the very best in the profession—mentors, innovators, leaders—who combine talent, skills, expertise, and a commitment to share their ideas and expertise to advance the parking profession. On behalf of the International Parking Institute and the University of Virginia, congratulations to the following individuals who have earned the CAPP credential and will be recognized during Wednesday’s Awards Recognition Ceremony:

Victor Alfieri, CAPP Senior Manager II SP+

Michael Kennon, CAPP Assistant Transportation Director NC State University

Jeffery Barnes, CAPP Interim Director Parking Services Kansas State University

Robert J. Lalor, CAPP Vice President Citipark

Jennifer Carroll, CAPP Regional Operations Manager Republic Parking

Alexander Latsko, CAPP Chief Operating Officer Ambassadors Plus

Ryan Fujii, CAPP Operations Manager University of Hawaii, Commuter and Fleet Services

Thomas Leathers, CAPP Parking Division Administrator City of Durham

Raymond Humbert, CAPP Associate Director, Parking and Transit Arizona State University

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Awards & Recognition

John M Mason, Jr., CAPP, PMP Project Manager HUB Parking Technology

Lesli L. Stone, CAPP District Manager First Transit Inc.

Gabe Mendez, CAPP Assistant Director Arizona State University

Todd Tucker, CAPP SVP of Market Development ParkWhiz

Brittany Moore, CAPP Assistant General Manager of Parking City of Greenville

Reachel Knight, CAPP Manager, Facilities Department Calgary Parking Authority/ParkPlus System

Chris Perks, CAPP

Michael Walsh, CAPP Regional Vice President ParkWhiz

Reynolds Shaffer, CAPP Regional Manager Metropolitan Parking

Benjamin Wesley, CAPP Parking Director SP+

Vanessa (Solesbee) Schnipkoweit, CAPP President The Solesbee Group

Jonathan Wicks, CAPP Consultant Walker Parking Consultants

For more information about becoming CAPP certified, visit parking.org/capp. For questions, contact capp@parking.org.

Download the App! Look for IPI2018 53

Awards & Recognition

Parksmart Certification IPI and Green Business Certification Inc. (GBCI), the certification arm of the United States Green Building Council, will recognize parking owners and operators who, this past year, have achieved Parksmart Certification. 2018 Parksmart Certified Facilities

1600 Smith, Houston, TX Existing Team Lead: SP+ Owner: Brookfield Operator: SP+

West Village, Chengdu, Sichuan, China New Construction Team Lead: WE PARK Car Park Fund Owner: WE PARK Car Park Fund Operator: WE PARK Car Park Fund

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Cal Poly Pomona Parking Garage #2, Pomona, CA New Construction Team Lead: DESMAN Owner: Cal Poly Pomona Operator: Cal Poly Pomona

Wells Fargo Center, Los Angeles, CA Existing Team Lead: ABM Parking Services Owner: Brookfield Operator: ABM Parking Services

Awards & Recognition

Fort Lauderdale—Hollywood International Airport— Hibiscus Garage, Fort Lauderdale, FL Existing Team Lead: Two Willows Consulting, LLC Owner: Broward County Operator: SP+

Fort Lauderdale—Hollywood International Airport— Palm Garage, Fort Lauderdale, FL Existing Team Lead: Two Willows Consulting, LLC Owner: Broward County Operator: SP+

Javna Garaza “Obilicev Venac,” Belgrade, Serbia New Construction Team Lead: ENERGO Group Owner: JKP “Parking Servis” Beograd Operator: JKP “Parking Servis” Beograd

Gold 1 Garage, Pittsburgh, PA New Construction Team Lead: Sports & Exhibition Authority Owner: Sports & Exhibition Authority Operator: ALCO Parking Corporation

Download the App! Look for IPI2018 55

Education Overview Fully-registered attendees, daily registrants, and exhibitors have unlimited access to all educational sessions, including General Sessions. Expo Hallonly passes do not permit access to educational sessions. Please upgrade your registration if you wish to have access to this portion of the Conference. GameChangers Brand new this year, GameChanger sessions will dive into some of the disrupters transforming the industry and business operations. Sunday, June 3 | 3:00 pm – 4:00 pm | Osceola Ballroom A New Tax Laws and Their Implication on Parking, Transportation and Commuter Benefits Presenter: Sam Veraldi, CAPP, University of North Carolina at Chapel Hill New U.S. tax laws will affect parking and transportation and are causing quite a stir. Any company that subsidizes part or all the employees’ costs will see big changes—those subsidies are no longer considered to be tax-deductible expenses. What happens now? What are organizations considering? This session will cover all the issues surrounding this tax change and provide some alternatives for organizations facing these new concerns. 1. Review new tax reform and issues affecting parking and transportation. 2. What subsidies are affected by these tax changes. 3. What are options for parking and transportation organizations.

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Continuing Education Credits/Points Attending has its rewards! IPI is accredited by the International Association for Continuing Education and Training (IACET) and is accredited to issue the IACET CEUs. Attending education sessions this week could earn up to 9 CAPP points towards certification or recertification. Additional CEU and CAPP Point credits can be earned by attending any of our Pre-Conference Programs or Conference Enhancement Workshops.

Monday, June 4 | 8:00 am – 9:00 am | Osceola Ballroom A Building Smarter Cities: Connecting Data, Vehicles, and Mobility Solutions Presenters: Chris Atkins, SAP; Manuel Clavel-Rojo, Clavel Arquitectos; Mike Estey, City of Seattle Department of Transportation; & Ken Husting, PE, Los Angeles DOT See what’s happening on the leadingedge of technology and innovation in planning for smarter, more connected cities. Technology and real-time data are creating greater opportunities for collaboration and planning across entire cities and municipalities for greater services and efficiencies. From the advent of the connected car to the truly autonomous vehicle, to the evolution of mobility as a service (MaaS), we’ll explore state-of the-art programs, concepts and innovations.

GameChangers

Tuesday, June 5 | 8:00 am – 9:00 am | Osceola Ballroom A More or Just Smarter: Coca-Cola’s Program to Manage Mobility in the Pre-Autonomous Era Presenter: Eric Ganther, AICP, Nelson\Nygaard Build more or use smarter? If you build a $30 million parking garage in 2018, how long will it be useful? A smarter investment may be in mobility management, which allows our industry to buy time in advance of autonomous vehicles. Eric Ganther is mobility manager at CocaCola. With the company’s support, he built a mobility management program that measures mode splits, incentivizes change, and supports employees’ choices about how to get to work most effectively. 1. Design a program (at a high level) to link parking demand with supply. 2. Defend the program by showing value (facilities budget + employee morale). 3. Understand the limitations of carrots-only incentive programs. Tuesday, June 5 | 12:00 pm – 1:00 pm | Osceola Ballroom A Wow That’s Cool! Intertwining Innovation, Magnificence, and Sustainability in Abu Dhabi Presenters: Tope Longe, MBA, Abu Dhabi; Mohammed Al Muhairi, Parking Division, Integrated Transport Centre, Department of Transport, Abu Dhabi Here’s an excellent case study on parking revitalization and a futuristic model that parking entities can replicate in their design of parking structures, particularly in a built environment. It details the innovative approach adopted in the planning, construction, and development of the Abu Dhabi project, the achievements and lessons learned from the project. It addresses sustainability in parking provision,

optimum and cost-effective mobility enhancement, and improvement to the public realm. 1. Understand the challenges and lessons learned from the planning and development of a parking garage in a built environment. 2. Evaluate options for the provision and operation of an environmentally efficient parking structure. 3. Apply the concept of area revitalization correlated with parking structure design. Wednesday, June 6 | 8:00 am – 9:00 am | Osceola Ballroom A Accessible Parking & Placard Abuse: A Panel Presentation Presenters: Ken Husting, PE, Los Angeles DOT; Shawn McCormick, San Francisco MTA; Steve Novick, Consultant Moderator: Debbie Hoffmann, CAPP, Texas A&M University Accessible parking challenges and disabled placard abuse are continuing challenges. While some federal standards exist, cities and states take a wide variety of approaches. For the first time, the issues are being considered on a national level by a broadly based united group. IPI’s new Accessible Parking Coalition (APC) includes transportation officials, government agencies, advocacy groups, parking management and technology experts, veterans’ groups, civil rights advocates, and independent living movement members. 1. Understand the challenges faced by people with disabilities, including some that may surprise you. 2. Learn about the multi-year, multi-platform plans for the new IPI-led Accessible Parking Coalition. 3. Find out what other jurisdictions are doing to make parking more accessible, streamline enforcement, and reduce fraudulent use of disabled placards and license plates.

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Track Education

Track Education Educations sessions are organized into five tracks. You will notice these icons throughout the education schedule and on event signage. Creating Success (Finance & Auditing) This track will focus on the foundations of our businessâ&#x20AC;&#x201D;how to manage and operate parking operations, amid rising complexity and changing modes of transportation. Develop a comprehensive technical and programmatic approach for a multi-layered plan to address parking demand. Learn how to conduct a Garage Operations Assessment. Explore the financial effects that result from commitment to product quality and facility upkeep.

Maximizing Skills and Developing Expertise (Personal & Staff Development) This track will focus on the skills you need for personal and professional development, and continued success at any level. Sessions include concepts and tools customer service personnel can use to address challenging situations, how to support and preserve frontline employees from situations that encourage burnout and turnover and guidance and best practices for leaders to foster well-being and employee satisfaction.

Driving Innovation (Technology & Trends) This track will explore how parking, transportation, and mobility professionals can learn and excel as new technology transforms the industry and the built world. Sessions will discuss best practices for cross-functional team design, stakeholder agreement, and technical challenges, and highlight various case studies that address the challenges parking and mobility professionals now face. Take a deeper dive into how transportation and planning professionals can work together to develop a new way of doing business.

Moving Forward (Alternative Transportation & Mobility) This track was designed to offer parking professionals with the expertise they need to excel as parking, transportation, and mobility merge into one critical industry. Join practitioners from across the country who have researched the effects, measured the change, and will tackle many of your questions, including improving mobility with data and technology, improving fleet management, prioritizing parking for shared mobility services to reduce congestion, and fostering innovation in all forms of parking.

Exploring Places and Structures (The Built Environment) This track will explore how planning, design, and construction of the built environmental shapes our communities, perspectives, and operations. Speakers in this track will explore the pivotal role of parking for corporations, planning, and operations with a focus on future innovation, as well as case studies that delve into redressing critical imbalances in demand versus supply in urbanized, advanced metropolitan areas.

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THE PARKING GARAGE: REIMAGINED. METALFABRICS GKDMETALFABRICS.COM 410.901.8429

BOOTH #1619

Visit each of the exhibitors on the SCANvenger Hunt Bingo game board and have them stamp their square to confirm your visit.

Return your completed Bingo card to the IPI Community Center in the Exhibit Hall no later than 3 pm, June 6.

BONUS: Second Chance Prize $50! Drawing will be announced at the IPI Community Center in the Exhibit Hall on Wednesday, June 6 at 3:15 pm. Must be present to win. Spouse/Companion registrants not eligible.

Shoptalks

SHOPTALKS & TRENDING NOW SHOPTALKS The ever-popular Shoptalks provide an open forum to discuss challenges, solutions and successes with your counterparts, emerging leaders, and consultants in the industry. Ever wonder what other organizations like yours are doing to solve X or Y? We’re here to help facilitate those connections with your peers in our Shoptalks. Join one of these informal roundtable discussions geared toward targeted segments of the industry on specific operational areas. Each session has a moderator who will keep the discussion on target; other than that, it’s an open forum to discuss challenges, solutions, and successes with your peers. Be sure to attend one—we’re confident you will not be disappointed.

Sunday, June 3

Tuesday, June 5

4:00 – 5:30 pm ■ Airport Operations | Sanibel

9:15 – 10:15 am | Osceola Ballroom A ■ NEW! Trending Now Shoptalk: IPI-DataEx and the Alliance for Parking Data Standards (APDS)

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Campus/University Operations | Tallahassee

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Hospital/Medical Centers Operations | Captiva

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Municipal Operations | Osceola Ballroom B

Monday, June 4 9:15 – 10:15 am | Osceola Ballroom A ■ NEW! Trending Now Shoptalk: Special Events

Wednesday, June 6 10:15 – 11:15 am | Osceola Ballroom A ■ NEW! Trending Now Shoptalk: Managing Accessible Parking

Download the event mobile app (IPI2018) to access details at your fingertips.

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Download the App! Look for IPI2018 61

Learning Labs

Learning Labs Monday, June 4–Wednesday, June 6 | Expo Hall Floor—Learning Lab Pavilion 1 & 2 If you’re looking for real insight with an emphasis on technology, join a Learning Lab on the show floor. Presenters will deliver 45-minute talks on focused topics to help you get a better understanding of what technology is available and how to best implement in your operation and where the future of technology is heading. Learning Lab Pavilion #1 is located near booth 117 | Learning Lab Pavilion #2 is located near booth 2217

Monday, June 4

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1:15 pm – 2:15 pm | Learning Lab Pavilion 1 Converting Drivers to Clients with Branded Mobile Apps Greg Mason and Tomer Blustein, TIBA Parking System Parking operators and owners are looking for a suite of products that enables them to create a cloud-based management system for parking garages, allowing physical access to parking garages on any PARCS system, and software development kits to facilitate reservations, navigation, validations and frictionless paying. We will discuss different components that create a parking environment including cloud-based management systems, Bluetooth, and mobile applications. ■■

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Cloud-based management systems should allow for spot availability and reservations, payment and billing, complete CRM for campaigns, loyalty programs and an open SDK for 3rd party solutions. We will discuss how the management system provides substantial benefits to operators including spill over from one garage to another, viewing garage and driver history to improve service, and analysis of parking habits. Bluetooth enabled IoT devices for authentication of drivers allows operators to open/close barriers, start/ stop parking time and finalize payment. Operators expect a quick non-disruptive installation, no change to current setting, seamless identification and authentication of drivers and full integration with parking aggregators, all for a very lucrative cost.

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Mobile applications and accompanying SDKs allow operators to “white-label” their own applications for their drivers to register with a proper payment. Drivers should be able to find the closest spot to their destination, view price, and pay for exact time parked, as well as participate in Smart Loyalty® parking programs. These tools allow operators to increase traffic, redirect drivers to next closest garages in the event the destination garage fills, and escort drivers before they arrive at the garage.

1:15 pm – 2:15 pm | Learning Lab Pavilion 2 Rev up your parking revenue! Ryan MacLagan, Integrated Decisions & Systems, Inc. (IDeaS) Intelligent pricing, using your parking data to forecast, allows for true dynamic demand-based decisions. For car parks, the challenge of optimizing the fit between the capacity and future demand—in a way that maximizes revenues for both drive-up business AND the online channel— is not an easy one. This Learning Lab will uncover the pricing strategies and technology that gives you the power to rev up your revenue. ■■

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What pricing approach works best for online reservations? Take-away the 6 key pricing principles and how to apply these for revenue uplift. Learn how data science and automation can transform the way you manage your pricing decisions.

Learning Labs

2:30 pm – 3:30 pm | Learning Lab Pavilion 1 It’s All About Payment Security Scot DeLancey, T2 Systems The matter of credit card security has been top of mind for merchants, consumers and the banks that support transactions—increasingly so over the past few years. Most people have experienced the pain caused by credit card fraud in some way. In this Learning Lab session, learn about the safeguards you need to ward off cybersecurity attacks and protect your systems and your parkers’ financial information. You will also gain a basic understanding of the back end of credit card transactions and how they function.

2:30 pm – 3:30 pm | Learning Lab Pavilion 2 How Smart Parking Can Support the Smart City Vision Mike Bourre, gtechna The Smart city has been defined in many ways but ultimately, the goal should be to deliver the best possible services to citizens. And one way this can be achieved is by improving operations through technology. This session will demonstrate how data can be used within the framework of parking management and enforcement systems to provide more streamlined services and improve operations. This session will feature accounts from the Pittsburgh Parking Authority around how the implementation of some these technologies have created real-world benefits in tackling efficiency challenges. Whether plate based Artificial Intelligence and real-time communication to eliminate errors, real-time data sharing to enforce scofflaws and suspect vehicles, operational improvements on how tickets are issued using LPR to automate citation mailings, attendees will walk away with concrete scenarios on how smart parking can support the smart city vision.

Tuesday, June 5 1:45 pm – 2:45 pm | Learning Lab Pavilion 1 Smart Solutions for Your Parking Ecosystem— Case In Point: City of Omaha Roger Slayton, HUB Parking Technology USA; Ken Smith, City of Omaha A smart parking program is a fundamental element in a smart city scenario. This Learning Lab will help you gain insight into how innovative technology gives you the power to make data-driven decisions and improve your efficiency. Learn how you can capture new data with smart analytics solutions, while making the parking experience easier for your end users and your management of operations more effective. Discover how advanced, customized parking solutions can meet your current and future parking needs and cohesively integrate into a holistic framework to improve your community.

1:45 pm – 2:45 pm | Learning Lab Pavilion 2 Tickets—Here Today, Gone Tomorrow? Olen Asby, Jay Manno, Charles McHenry, Southland Printing Company Are tickets a thing of the past? We will explore how tickets used in the parking industry have evolved and what the future holds.

3:00 pm – 4:00 pm | Learning Lab Pavilion 1 The Connected Parking Manager Patrick Ryan, LAZ Parking In the U.S. alone, parking is at the end of more than 800 million vehicle trips EVERY DAY. Learn why becoming a “connected parking manager” is critical to our transportation future. See how digital sales, connected cars, customer experience, data analytics, mobility, IoT and ride-sharing fit together in the new parking world.

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Learning Labs

3:00 PM – 4:00 PM | Learning Lab Pavilion 2 Breathe Deep: Ridding Your Garage of the Gathering Gloom Mike Adelman, INTEC Controls; John Gramke, Systemair It was rock poetry when the Moody Blues penned the words in 1967 but in 2018 there is no need to risk breathing in a carbon monoxide gloom in your garage. Building codes across America leave a lot of latitude to garage owners, operators and designers but there is a relentless move towards greater energy efficiency and safety. This session will look at the new 2018 requirements for ventilation control in enclosed parking garages, the latest technologies in quiet, energy efficient fans, and how owners and operators of existing garages can reap the benefits of international best practices.

4:15 PM – 5:00 PM | Learning Lab Pavilion 1 Digitization of Parking Operations & Visibility of Your Parking Real Estate Jim Short, Smart Parking Smart Parking + WiseMoving will present how the latest technology can provide visibility to the entire parking operation. Visibility helps your customers find available parking & understand tariffs, restrictions and hours of operation delivering a better customer experience. This very same technology gives the service provider visibility of expected & missed revenues, current & historical occupancy levels, turnover rates, dwell times, violations, & visibility of the efficiency of your enforcement team.

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4:15 PM – 5:00 PM | Learning Lab Pavilion 1 Digitization of Parking Operations & Visibility of Your Parking Real Estate Jim Short, Smart Parking What does it mean to be a truly smart city? In our session, we will cover what your city needs to to create an architecture that allows you to build a city that is dynamic and connected. With increasing population densities cities have to face new challenges including congestion.

•

NETWORKING

SAILING INTO 2O19

Anaheim•CA

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CEUs

SUCCESS

TRENDS

Save the date for the world’s largest parking, mobility and transportation Conference & Expo. Mark your calendar! WORKSHOPS

•

WORLD EXPO

IPIConference.parking.org

• L AT E S T P R O D U C T S

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• TECHNOLOGY

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Engage Presentations

Engage Presentations If you’re looking to elevate your career and take advantage of the benefits of IPI membership or programs, stop by the IPI Community Center for quick 30-minute presentations that will open doors to new opportunities for your career and your operation.

Monday, June 4

Wednesday, June 6

1:00 – 1:30 pm Training an Effective Team 2:00 – 2:30 pm The Forum (IPI’s new online community) 3:15 – 3:45 pm Making the Investment in CAPP

1:00 – 1:30 pm The Forum (IPI’s new online community) 1:45 – 2:15 pm Parksmart 2:30 – 3:00 pm The Path to APO—First Steps

Tuesday, June 5 1:30 – 2:00 pm Maximizing Your Membership 2:30 – 3:00 pm Training an Effective Team 3:30 – 4:00 pm Making the Investment in CAPP 4:15 – 4:45 pm The Forum (IPI’s new online community)

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TAKE YOUR TEAM TO NEW HEIGHTS

With online and onsite courses, live and on-demand webinars, and annual conferences, IPI offers you the best educational opportunities in the industry. parking.org

Learning, Sharing, Having Fun in Orlando? Why not share the love all year? Nearly 75 percent of IPI members connect with each other during the year for advice, consultation, or problem solving. Join IPI to get all the resources of the worldâ&#x20AC;&#x2122;s largest parking, transportation, and mobility association with the friendly atmosphere of a close-knit community. One $595 annual membership includes your entire staff. Stop by the IPI Community Center at Booth 1135 for more information.

parking.org/join

Event Schedule

Download the App! Look for IPI2018 69

SATURDAY, JUNE 2â&#x20AC;&#x201C;SUNDAY, JUNE 3

Sunday, June 3

SATURDAY, JUNE 2â&#x20AC;&#x201C;SUNDAY, JUNE 3

Schedule: Saturday, June 2 Finance & Auditing

Alternative Transportation & Mobility The Built Environment

Personal & Staff Development

Technology & Trends

GameChanger

1:00 pm – 5:30 pm Registration Open City Hall Lobby

1:00 pm – 5:30 pm

Host Committee Desk Hours City Hall Lobby

1:00 pm – 5:00 pm

Pre-Conference Course: UVA Business Management Room: Tampa 2–3

WANT MORE INFO? Download the app (IPI2018) for full program descriptions, speakers details including contact and bios, plus much more!!

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Schedule: Sunday, June 3 Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Technology & Trends

Personal & Staff Development

GameChanger

Translation

8:00 am – 5:00 pm

12:30 pm – 1:30 pm

City Hall Lobby

Registration Hours

8:00 am – 5:00 pm

Host Committee Desk Hours City Hall Lobby

8:30 am – 12:30 pm

Conference Enhancement Workshop: Building Resilience for Business Continuity During Emergencies Room: Miami 3

9:00 am – 5:00 pm

Pre-Conference Course: UVA Business Management Room: Tampa 2–3

Pre-Conference Course: Beyond Operations & Maintenance: Building Blocks for Successful Parking Programs Room: Sarasota 2-3

10:00 am – 4:00 pm

Ticket Exchange Counter Open City Hall Lobby

12:30 pm – 3:45 pm

Municipal Facility Tour: City of Orlando Tour departs from Convention Center Loop

12:30 pm – 1:30 pm

Conference Enhancement & Pre Conference Courses Joint Lunch Room: Miami 1–2

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an It Bend? Adaptive Parking Design for the C Uncertainty of Autonomous and Shared Vehicles Room: Osceola 1 & 2

Gary Cudney, PE, WGI, Inc. Much media attention is given to the inevitability of the autonomous vehicle (AV) and speculation about its disruptive effects on parking. How much of this speculation is reality remains to be seen, considering the many barriers to driverless AV and shared vehicles. This presentation will explore barriers to AV and shared vehicles while addressing their potential benefits. Ideas will be presented on how to design parking structures that are flexible for adaptive reuse. Fueling the Feedback Loop: How to Communicate Effectively as a Manager Room: Osceola 3 & 4

Nicole Wilie, SpotHero/HeroTech How do you learn from your team while they’re learning from you? How do you proactively train your next replacement? In this interactive presentation, Wilie will share proven tips for fostering growth, finding the right hands-on/ hands-off balance, and fielding the challenges that come with being a manager in a rapidly evolving industry.

Schedule: Sunday, June 3

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Knowing What They’ll Do: How Stanford

Predicts Commuter Behavior and Targets TDM Investments Room: Osceola 5 & 6

Brian Shaw, CAPP, Stanford University Department of Parking and Transportation Investing in new and expanded transportation demand management (TDM) programs can seem risky when universities are unsure about potential outcomes. A predictive mode-share model reveals what the effects of different programs will be, allowing rational investment decisions to reduce unsustainable drive-alone commute trips. This presentation will review a recent Stanford study that developed planning tools to guide the selection of these strategies. Meeting Competing Needs: Curb Management Strategies that Work Room: Naples

Mary Catherine Snyder, City of Seattle; Willa Ng, Sidewalk Labs; Evian Patterson, District Department of Transportation City curb space is in high demand, facing competing demands for transit, bicycle, vehicle parking, and drop-off for passengers and packages. Join the Seattle and District DOTs to learn what considerations and tools agencies are using to balance these demands and make critical trade-offs. Private-sector players will weigh in on their interests and how they can contribute to a better understanding of curbside regulations, realtime demand, and innovative strategies.

Technology & Trends

Personal & Staff Development GameChanger

Translation

Working Within the Lines: A Case Study of PARCS Implementation in an IT-centric World Room: Osceola Ballroom A

Erik Nelson, PCIP, Walker Consultants; Ted Graff, San Francisco Municipal Transit Agency Join us for a case study of PARCS implementation within the constraints of IT requirements. We will discuss crossfunctional team design, system design, buy-in from stakeholders, technical challenges and resolutions, results, and lessons learned. The San Francisco Municipal Transit Agency operates 38 garages and lots, 21 of which are in the process of receiving a PARCS replacement.

1:30 pm – 3:45 pm

Special Events Facility Tour: Disney Guest Parking Operations Tour departs from Convention Center Loop

1:30 pm – 5:30 pm

Conference Enhancement Workshop: APO Pre-Applicant Course Room: Miami 3

Download the App! Look for IPI2018 73

Schedule: Sunday, June 3

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Technology & Trends

Personal & Staff Development

GameChanger

1:45 pm – 2:45 pm Building the Plane in the Air: Boulder’s Approach to Tactical Strategic Planning Room: Naples

Vanessa (Solesbee) Schnipkoweit, CAPP, The Solesbee Group LLC; Melissa Yates, CAPP, City of Boulder In this high-energy session, participants will learn how Boulder, Colo., one of the nation’s parking and transportation leaders, is pushing the boundaries of technology, demand management, public outreach, and interdepartmental coordination to elevate the customer experience and prepare for the future. Partnering Up: Overcoming a Major Hospital/ University Parking Shortage Room: Osceola Ballroom A

Jeffrey Smith, PE, LEED AP, and Mallory Scates, PE, Kimley-Horn and Associates, Inc.; André Davis, University of Alabama at Birmingham The University of Alabama at Birmingham, a large university and the nation’s third-largest public hospital, overcame a forecasted major parking shortage. Through development of its first comprehensive parking and transportation plan, the university deployed a technical and inclusive process to develop a holistic parking solution that focused on fiscal sustainability, strengthening partnerships, and enhancing the customer experience for both the university and healthcare system.

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Translation

Putting That 20/20 Hindsight to Work: Learning from the Past to Plan for a Better Future Room: Osceola 1–2

Mark Santos, PE, Kimley-Horn and Associates, Inc.; Patrick Wells, DESMAN; Kenneth Smith, City of Omaha; Johnathan Brown, SP+ IPI’s Planning, Design & Construction Committee (formerly the Consultants Committee) will offer this engaging panel discussion with perspectives from the consultant as well as the owner/ operator. There are always two (or three) sides to every story—we will approach planning, design, and construction in the parking industry from all of them. We will take our audience from the planning side of the equation all the way through construction, close-out, and day-to-day operations. Successful Mobility: Opportunities, Strategies,

and Trends for Making the Most of New Transportation Trends Room: Osceola 5–6

Alex Thibault, Vulog Did you know one of the most successful new mobility projects in the world is owned by a parking lot operator? Explore the latest new mobility initiatives, including how car sharing and new mobility can create new revenue sources for parking lot operators. This interactive presentation will dive into various projects—successful or not—and explore the opportunity, strategy, and particularities of each situation.

Schedule: Sunday, June 3

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Tactical Communication: Dealing Effectively with Anger, Disrespect, and Off-Topic Dialogue Room: Osceola 3–4

Cindy Campbell, International Parking Institute For customer service personnel, some of the most stress-provoking situations encountered at work can be daily interactions with angry, disrespectful customers. Our word choice, body language, and facial expression can determine our success or failure when interacting with these difficult individuals. This session offers concepts and tools to assist customer service personnel in calmly and effectively addressing aggressive behaviors and challenging situations encountered throughout the work day.

3:00 pm – 4:00 pm GameChanger: New Tax Laws and Their Implication on Parking, Transportation, and Commuter Benefits Room: Osceola Ballroom A

Sam Veraldi, CAPP, University of North Carolina at Chapel Hill New U.S. tax laws will affect parking and transportation and are causing quite a stir. Any company that subsidizes part or all the employees’ costs will see big changes—those subsidies are no longer considered to be tax-deductible expenses. What happens now? What are organizations considering? This session will cover all the issues surrounding this tax change and provide some alternatives for organizations facing these new concerns.

Technology & Trends

Personal & Staff Development GameChanger

Translation

NCIS (Negative Conditions Inviting Scrutiny): Time for a Garage Operations Assessment Room: Osceola 3–4

Barbara Chance, PhD, CHANCE Management Advisors, Inc.; Cory Hubert, City of Oklahoma City; Dennis Cunning, CAPP, D.L.C. Consulting Are you getting clues that your garages are becoming casualties of inadequate management? As the chief examiner of your facilities, are you finding evidence of poor maintenance/ housekeeping, unauthorized purchases, overor under-staffing, or credentials not matching records? Whether self-operated or contractor operated, it is time for a forensic assessment that collects evidence, detects what is going wrong, and points the way forward for what you should do. Grab your gear and head for this presentation! Not Building the Church for Easter Sunday:

Right-Sizing and Mixed-Use Room: Osceola 1–2

Robert Chapman, Premier Parking You don’t build the church for Easter Sunday. The same rule is true for parking in an urban mixed-use development. Building the right amount of parking is essential as more city centers are created in our urban core. Too much parking is a waste and too little results in frustration and traffic-clogged streets. Now we add ride-share and the future of autonomous vehicles to the mix of how much parking to build?

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Schedule: Sunday, June 3

Finance & Auditing The Built Environment

Alternative Transportation & Mobility Technology & Trends

Personal & Staff Development

GameChanger

Talking Tech: Parking Guidance and the Journey!

Translation

Room: Naples

4:00 pm – 5:30 pm

Michael Drow, CAPP, T2; Blake Laufer, CAPP, Mistall Insight Inc

Airport Operations

Parking Guidance and the Journey is the ninth in a series of parking-specific presentations by IPI’s Parking Technology Committee. This year’s presentation explores the various technologies available to communicate parking information to consumers during the different parts of a journey (leaving your house, on the road, and in the facility). This presentation walks through three user scenarios and describes how various technologies can be used to inform a consumer about pricing, availability, and payment. When Credit Cards, Asphalt, and Permits Talk: What Your Products Say About Your Quality

SHOPTALKS Sanibel

Hospital/Medical Center Operations Daytona

Municipal Operations Osceola Ballroom B

University/Campus Operations Tallahassee

6:30 pm – 10:00 pm

Opening Welcome Event: Hot & Sizzling White Party Wear white. Must have event ticket and name badge. Departure from Convention Center Loop.

Room: Osceola 5–6

Andrew Stewart, CAPP, and Irma Henderson, MBA, CAPP, University of California, Riverside What do your products and parking facilities tell customers about your operation? One university campus shares a quality review process centered around how a single credit card feels in your hand. Come explore how this operation is improving customer opinions, providing better service, and decreasing criminal activity with a goal of providing products and services that leave customers wanting more.

DOWNLOAD THE GAYLORD NAVIGATE APP that uses beacon technology to pinpoint your location and guide you with step-by-step instructions.

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Industry updates, news and quick informational bites, job postings, and a lot of fun. Follow IPI on Facebook and Twitter at @IPIparking. Get social with us!

Knowledge is Power. Shared Knowledge isâ&#x20AC;Ś

MAGIC The Parking Professional is IPIâ&#x20AC;&#x2122;s award-winning monthly magazine, featuring articles and insights from industry experts on the latest in technology, design, and management. If your company is an IPI member, your entire staff receives a digital subscription. Read now at parking.org.

MONDAY, JUNE 4

Event Schedule

Monday, June 4

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MONDAY, JUNE 4

, ow ck e N a b l er ilab p a a , P k Av k oo ac Eb rdb The Ha nd

A Guide to Parking.

industry’s first comprehensive textbook

Table of Contents 1. Introduction

A GUIDE TO

PA R K I N G

2. Laws, Regulations, and Related Policy 3. Parking Planning: Functions, Analysis, and Strategy 4. Approaches to Parking Management 5. Technology 6. Sustainability 7. Managing Staff and Professional Development 8. Parking Enforcement 9. Economics and Finance 10. Architecture and Aesthetics 11. Designing and Engineering Parking Garages 12. Functional Design 13. Constructing Parking 14. Maintenance and Repair 15. Safety and Security 16. Marketing, Communications, and Public Relations

KING INSTITUTE INTERNATIONAL PAR

❛❛

17. Integrating Parking with Transportation Demand Management 18. Adaptive Reuse of Parking Structures 19. Trends in Parking: Future Thinking

“The nation’s leading experts have given us a virtual encyclopedia of parking ... A Guide to Parking shows how good parking management can improve cities, the economy, and the environment.”

❜❜

Donald Shoup, distinguished research professor of urban planning, UCLA, USA

A Guide to Parking provides information on the current state of parking, providing professionals and students with an overview on major areas of the industry, written by top experts in parking, transportation, and mobility.

Order your copy at parking.org/textbook Paperback and Ebook List Price: $54.95

Schedule: Monday, June 4 Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

6:00 am – 7:00 am

Sunrise Stretch/Sprint Coquina Lawn

7:00 am – 4:45 pm Registration Open City Hall Lobby

7:00 am – 4:45 pm

Host Committee Desk Hours City Hall Lobby

7:30 am – 9:30 am

Central Perks—Coffee Service In the Registration lobby

7:45 am - 9:00 am

First Timers' Breakfast Bootcamp Osceola Ballroom B

8:00 am – 9:00 am

re You Ready? Today’s Innovation That’s A Driving Tomorrow’s Parking Room: Naples

Michael Pendergrass AIA, LEED AP BD+C and Jess McInerney, Watry Design, Inc.; Jeffrey Goodermote, Swinerton Builders

Technology & Trends

Personal & Staff Development GameChanger

Translation

At Your Service: A New Mindset for Enforcement Room: Osceola 3–4

Shawn McCormick, City & County of San Francisco (SFMTA) Parking enforcement is not a necessary evil but rather an essential service in the community. Learn to create a service mindset for enforcement personnel, identify areas to focus mindset changes, and explore the value of professionalism in the delivery of parking enforcement as a service while striving to meet the expectations of an effective program. High-Performance, Sustainable Parking Comes

of Age: A Global Performance Tool Room: Osceola 1–2

Paul Wessel, USGBC; Mark Cho, MRICS, LimeTree Capital Partners Mexico and Canada, more than 90 projects across the globe are pursuing Parksmart sustainability certification In China, Parksmart is shaping the development of the parking structure asset class. In Serbia, it is a recognition tool for the marketplace. Everywhere, it is bringing engineers, architects, sustainability professionals, and parking professionals together like never before. Hear the stories of the early adopters finding success using Parksmart as a global performance tool.

Speculation on when driverless cars will hit the roads in numbers and how dramatically they will shift the urban landscape is evolving daily. The only constant is that change is coming. How can we prepare? The panel will share parking best practices being used today to accommodate the innovations shaping the future. Through the lens of real-world case studies, explore what should be considered today for tomorrow’s infrastructure needs. Download the App! Look for IPI2018 81

Schedule: Monday, June 4

Finance & Auditing The Built Environment

Alternative Transportation & Mobility Technology & Trends

Personal & Staff Development

GameChanger

Occupied and Optimized: Pricing, Promoting, and Yield Management Room: Osceola 5–6

David Wilson, CAPP, and Marcus Hayle, MBA, DFW International Airport Looking to increase occupancy and optimize your parking assets? This is the session for you. We’ll cover right pricing (competitive sets and price competitiveness), elasticity measurement, marketing and promotions (including traditional and social media), yield management, and leveraging technology (system integration, LPR, AVI, QR codes, and parking guidance systems). Ready to revamp? Join us!

8:30 am – 10:30 am

Pre-Conference Course: UVA Business Management Room: Tampa 2–3

Pre-Conference Course: Beyond Operations & Maintenance: Building Blocks for Successful Parking Programs Room: Sarasota 2–3

Translation

9:15 am – 10:15 am A P3 Pathway: Metuchen, N.J.’s Award-winning TOD Project Room: Osceola 3–4

Jim Zullo, AICP, CAPP, Timothy Haahs & Associates, Inc.; Dr. Dante Germano, Nexus Parking Systems For decades, a 700-space surface lot adjacent to a train station that offered a convenient commute to New York City sat in the middle of a central business district, awaiting smart, transit-oriented development. Learn how creative urban and parking planning, meaningful public engagement, and creative public-private partnerships transformed this lot into a model of smart growth, including a 750-car parking garage, 273 housing units, 13,000 square feet of retail, and a public piazza. Feeling Good: Emotional Customer Service and Your People (and Business) Room: Osceola 5–6

Teresa Trussell, CAPP, Ohio University Emotional customer service is unique and skilled work that involves handling emotions and social relationships. Parking employees routinely face challenging customer service situations, and this can greatly affect an employee’s ability to provide excellent customer service and disconnect after work. Employee well-being is important to your staff’s health and the operation itself. This session evaluates how emotional work affects employees and offers solutions to ensure employee well-being.

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Schedule: Monday, June 4

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Have Data, Now What? Using it to Create Impact Room: Naples

Kurt Buecheler, Streetline Inc.; Mark Lyons, CAPP, City of Sarasota; Charles Rich, City of Ocala Join a discussion with some of country’s most innovative municipalities about how they are using data-driven parking to benefit their cities. Take in case studies on how good data has been used to plan smart parking policies, new behaviors teams can employ to promote open data, and techniques to harness the power of existing resources to generate valuable data about parking.

Technology & Trends

Personal & Staff Development GameChanger

Translation

10:30 am – 12:15 pm

Opening General Session: Mastering Civility Osceola Ballroom C–D

12:30 pm – 4:00 pm

Expo Hall w/ Learning Labs Lunch served in hall 12:30 – 2:00 pm Florida Hall C&D

Learning Labs: Pavilion 1

1:15 – 2:15 pm Converting Drivers to Clients w/ Branded Mobile Apps 2:30 – 3:30 pm It's All About Payment Security

Ubered! The True Effects of TNCs on Airport Parking Room: Osceola 1–2

Pavilion 2

1:15 – 2:15 pm Rev Up Your Parking Revenue

Brett Wood, PE, CAPP, Kimley-Horn and Associates, Inc.; Matt Sherwood, Metropolitan Washington Airports Authority; David Galloway, DFW International Airport; Steve Koester, A.A.E., Portland International Airport

2:30 – 3:30 pm How Smart Parking Can Support the Smart City Vision

What really happens to airport parking when transportation network companies (TNCs) arrive? The session will provide a case study of four of the largest airports in the U.S. and what’s happened to their parking and transportation systems since allowing TNCs to provide passenger loading services curbside. We’ll delve into actual revenue, demand, and access data to help identify trends created from this industry-disrupting service.

2:00 – 2:30 pm

The Forum

3:15 – 3:45 pm

Making the Investment in CAPP

ENGAGE Presentations: 1:00 – 1:30 pm Training an Effective Team

1:30 pm – 2:30 pm

IPI CAPP Certification Board Meeting Room: Gainesville 1

10:00 am – 4:00 pm

Ticket Exchange Counter Open City Hall Lobby

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Schedule: Monday, June 4

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Technology & Trends

Personal & Staff Development

GameChanger

2:00 pm – 5:00 pm

Pre-Conference Course: UVA Business Management Room: Tampa 2–3

Pre-Conference Course: Beyond Operations & Maintenance: Building Blocks for Successful Parking Programs Room: Sarasota 2–3

3:00 pm – 4:00 pm

Sustainable Transportation Advisory Council Meeting Room: Destin 1–2

4:15 pm – 5:15 pm Education Session

Marketing the Brand: What Happens When We Treat Parking Like Retail? Room: Naples

Nigel Bullers, EasyPark In 2013, EasyPark Canada embarked on a mission to reinvent its brand and rethink its role in parking and transportation. This brand shift focused on improved safety and security, a simplified parking experience, and most importantly, focusing on communicating these changes to reinvent the brand in an integrated, visible way. Learn how— and why—all departments engaged in this shift.

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Translation

Preparing for an Uncertain Transportation Future: Autonomous Vehicles, Shared Mobility, Adaptive Garage Design, and Other Emerging Trends Room: Osceola Ballroom A

Dennis Burns, CAPP, Kimley-Horn and Associates, Inc.; Joshua Kavanagh, MBA, CAPP, University of California, San Diego Envision the range of changes that may affect the parking and transportation marketplace and learn what planners and practitioners can do now, including strategies for designing facilities that are ready to support new options, right-sizing investments in parking infrastructure, preparing for adaptive reuse of parking infrastructure, and developing comprehensive and integrated community parking and mobility strategies. Still Looking for Parking? The Future of Parking in Cities Worldwide Room: Osceola 1–2

Tracey Zhen, Zipcar; Stephen Smyth, Flow; Mark Lawrence, SpotHero/HeroTech Join in this engaging discussion about improving mobility with data and technology—how cities can understand and help to shape the decisions of travelers on the road. Learn about reducing car ownership, fleet management, and prioritizing parking for shared mobility services to reduce overall congestion. And then talk about innovation from the garage and lot perspectives.

Schedule: Monday, June 4

Operations & Finance

Alternative Transportation & Mobility

The Built Environment

Technology & Trends

Personal & Staff Development GameChanger

Translation

The Road Less Traveled: Guiding the Parking, Transportation, and Mobility Professional Room: Osceola 3–4

Jason Jones, University at Albany Parking and transportation might not have been our first career choice but it’s a dynamic and exciting industry. Most of us didn’t study parking in school and it’s critical to understand its unique challenges, rewards, and future opportunities. This interactive presentation will focus on roleplaying, case studies, problem-solving, and open discussion while highlighting what professionals encounter on a daily basis.

5:30 pm – 7:00 pm YPIP Happy Hour Moor Bar

WANT MORE INFO? Download the app (IPI2018) for full program descriptions, speakers details including contact and bios, plus much more!!

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STAND UP. STAND OUT.

October 18-19, 2018 Denver, Colorado Attendance is limited to 100 registrants.

Event Schedule

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TUESDAY, JUNE 5

Tuesday, June 5

TUESDAY, JUNE 5

How Do You Transform a Tangled Web of Parking Data Terminology into One Cohesive, International Standard?

The new Alliance for Parking Data Standards, founded by the International Parking Institute, the British Parking Association, and the European Parking Association, is developing a global standard for parking data that will allow organizatio ns to share parking data across platforms worldwide.

parking.org/apds

Schedule: Tuesday, June 5 Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

6:00 am – 7:00 am

Sunrise Stretch/Sprint Coquina Lawn

7:00 am – 4:30 pm Registration Open City Hall Lobby

7:00 am – 4:30 pm

Host Committee Desk Hours City Hall Lobby

7:30 am – 9:30 am

Central Perks—Coffee Service In the Registration lobby

8:00 am – 9:00 am

More or Just Smarter: Coca-Cola's Program to Manage Mobility in the Pre-Autonomous Era

Room: Osceola Ballroom A

Eric Ganther, AICP, Nelson\Nygaard Build more or use smarter? If you build a $30 million parking garage in 2018, how long will it be useful? A smarter investment may be in mobility management, which allows our industry to buy time in advance of autonomous vehicles. Eric Ganther is mobility manager at Coca-Cola. With the company's support, he built a mobility management program that measures mode splits, incentivizes change, and supports employees’ choices about how to get to work most effectively.

Technology & Trends

Personal & Staff Development GameChanger

Translation

Better, Cheaper, Faster: The parkDC Curbside Experiment Room: Osceola 5-6

Soumya Dey, BSCE, MSCE, MBA, PE, PMP, District of Columbia DOT; Matt Darst, Conduent, Inc Washington D.C.’s “asset lite” approach to performance pricing has the potential to become the state-of-the-practice for predictive, real-time parking availability. D.C. fused data from partial sensor coverage, mobile cameras, meter/pay-bycell transactions, citations, and other proxies to validate and share parking availability with apps, modify meter policies, and inform enforcement. The cost of this approach is significantly lower than traditional methods. So Much More than Going Gateless: A Real Overhaul in West Hartford, Conn. Room: Naples

Brooke Nelson, MBA, Town of West Hartford; Jeff Nethery, CALE Going gateless can be your gateway to managing a mixed-use parking facility with innovations and cost-effective strategies. Why do we still resort to a physical barrier as a means to control access? West Hartford, Conn., will illustrate how a small municipality can regulate parking with transparency and compliance, removing the gates and reducing artificial delays and inconvenience to clients and visitors.

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Schedule: Tuesday, June 5

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Technology & Trends

Personal & Staff Development

GameChanger

Where Will the Car Go? The Power of Parking Reservation Platforms Room: Osceola 3–4

Julian Sperring-Toy, ADVAM UK Parking reservation platforms are in wide use globally—more widely in some regions than others. While many are aware this technology can help maximize revenue and gain competitive advantage, can we really say we have uncovered the full power of parking reservation platforms? Together with your peers, gain an understanding of the fundamentals and uncover the power of parking reservation platforms through real business examples for each stage of the journey.

8:30 am – 1:00 pm

Pre-Conference Course: UVA Business Management Room: Tampa 2–3

Pre-Conference Course: Beyond Operations & Maintenance: Building Blocks for Successful Parking Programs Room: Sarasota 2-3

Translation

9:15 am – 10:15 am Exceptional Customer Experience at the World’s Third Busiest Airport Room: Osceola 1–2

Charie Buescher and Mike Uldrich, McCarthy Building Companies, Inc.; Dean Ahmad, DFW Airport In 2011, DFW International Airport embarked on the massive Terminal Renewal and Improvement Program (TRIP) for the interior and exterior renovation of three terminals—A, B, and E. Approximately 10,000 people travel through Terminal E daily and traffic there flows 24 hours a day, seven days a week. With 65 million passengers a year through DFW International Airport and a track record for exemplary customer service, airport executives challenged project planners to maintain seamless terminal operations and passenger flow during construction. Implementing Paid Parking: An Interactive Town Meeting Role Play Room: Naples

Dan Kupferman, CAPP; Jon Martens, AICP, CAPP; Erik Nelson, PCIP; and Brian McGann, PCIP; Walker Consultants When implementing paid parking, the public process often makes or breaks the best-laid implementation plan. In this interactive session, attendees will get to role-play a town meeting in which the town council presents a plan to implement paid on-street parking. Practice makes perfect—here’s your chance!

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Schedule: Tuesday, June 5

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Maintaining Balance in an Over-Connected World Room: Osceola 5–6

Melissa Harrison, Allee Creative These days, we are always on—anyone can get ahold of us at any time, on any device, right? We’ve all been there: stressed out, tired, and wondering how we’re going to continue to make it all work. Hear personal testimonies and stories about life lessons and how you can find balance in your life. We’ll talk about how to succeed and plan in your personal and work lives. People and Vehicles and Parking, Oh My! An Interactive Discussion about Diversity Room: Osceola 3–4

Vanessa Cummings, CAPP, Ms. V Consulting, LLC What does diversity have to do with parking and transportation? Everything. This workshop will help attendees think before selecting transportation vehicles; improve communication skills to reduce language barriers; and be more aware of customer diversity. We will discuss diversity that goes beyond race, color, and orientation and develop tools to make parking and transportation easy for everyone.

Technology & Trends

Personal & Staff Development GameChanger

Translation

10:00 am – 4:00 pm

Ticket Exchange Counter Open City Hall Lobby

10:30 am – 11:45 am

General Session: Parking Solutions Competition Osceola Ballroom C-D

11:45 am – 2:00 pm FACILITY TOURS

Tours depart from Convention Center Loop

Airport Facility Tour: Orlando International Airport Special Events Facility Tour: Disney Guest Parking Operations

11:45 am – 3:00 pm University Facility Tour: University of Central Florida

DOWNLOAD THE GAYLORD NAVIGATE APP that uses beacon technology to pinpoint your location and guide you with step-by-step instructions.

Download the App! Look for IPI2018 91

Schedule: Tuesday, June 5

Finance & Auditing The Built Environment

Alternative Transportation & Mobility Technology & Trends

Personal & Staff Development

GameChanger

12:00 pm – 1:00 pm Wow That’s Cool! Intertwining Innovation, Magnificence, and Sustainability in Abu Dhabi Room: Osceola Ballroom A

Tope Longe, MBA, Abu Dhabi; Mohammed Al Muhairi, Parking Division, Integrated Transport Centre, Department of Transport, Abu Dhabi Here’s an excellent case study on parking revitalization and a futuristic model that parking entities can replicate in their design of parking structures, particularly in a built environment. It details the innovative approach adopted in the planning, construction, and development of the Abu Dhabi project, the achievements and lessons learned from the project. It addresses sustainability in parking provision, optimum and cost-effective mobility enhancement, and improvement to the public realm.

Translation

Neighborhood Typologies: New York City’s Approach to Improving Curb Performance and Accessibility Room: Osceola 3–4

David Stein, New York City Department of Transportation Having trouble setting and implementing parking rate increases in your city? Challenged setting geographic boundaries for parking? Want to move beyond occupancies as your performance metric? Learn how New York City created an ambitious program that uses contextually relevant parking regulations and pricing structures to improve the performance and utility of the curb, and the concept of Neighborhood Typologies that makes this program possible. Playing Games: Making Parking Fun for Staff and Customers through Gamification Room: Naples

How to Retain Great Employees Room: Osceola 5–6

Cindy Campbell, International Parking Institute; Matt Penney, Baylor University This session will focus on how to create a work environment designed to retain good employees and develop others through motivating, training and coaching programs. Topics include a broader understanding of how to harness the talent that generations in the workplace bring and how effective leadership shapes organizational value.

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Chelsea Webster, Calgary Parking Authority/ParkPlus System; Kathleen Laney, Laney Solutions Explore the principles of gamification, the reasons it works, and hear some of the leading research in the field. We then look at how to apply gamification in the parking industry, from both human resources and customer engagement perspectives. Get tips and enjoy a live, interactive demo to help you successfully implement the strategy in your parking operation, no matter what industry you’re in.

Schedule: Tuesday, June 5

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Smart and Connected Parking and Mobility Systems: Planning and Designing for Tomorrow

Room: Osceola 1–2

Mark Santos, PE and Brett Wood, PE, CAPP, Kimley-Horn and Associates, Inc.; Alejandra Argudin, CAPP, LEED AP, Miami Parking Authority; Diana Alarcon, City of Fort Lauderdale The worlds of parking and mobility are rapidly intersecting, creating opportunities to change how our patrons move into and around our communities. Parking professionals have a chance to seize this intersection and provide immense benefits. Explore innovative solutions industry leaders are implementing to improve the delivery of parking services, including the integration of parking within the shared-mobility experience.

1:00 pm – 5:00 pm

Expo Hall w/ Learning Labs Lunch served in hall 1:00 – 2:30 pm Learning Labs: Pavilion 1

1:45 – 2:45 pm Smart Solutions for Your Parking Ecosystem—Case in Point 3:00 – 4:00 pm The Connected Parking Manager 4:15 – 5:00 pm Digitization of Parking Operations & Visibility of Your Parking Real Estate Pavilion 2

1:45 – 2:45 pm Tickets—Here Today, Gone Tomorrow? 3:00 – 4:00 pm Breathe Deep: Ridding Your Garage of the Gathering Gloom

Technology & Trends

Personal & Staff Development GameChanger

Translation

ENGAGE Presentations: 1:30 – 2:00 pm Maximizing Your Membership 2:30 – 3:00 pm Training an Effective Team 3:30 – 4:00 pm Making the Investment in CAPP 4:15 – 4:45 pm The Forum

1:30 pm – 2:30 pm

IPI Parking Technology Committee Meeting Room: Sanibel 1–2

2:30 pm – 5:00 pm

Pre-Conference Course: UVA Business Management Room: Tampa 2-3

Pre-Conference Course: Beyond Operations & Maintenance: Building Blocks for Successful Parking Programs Room: Sarasota 2-3

6:00 pm – 11:45 pm

Mystery Evening Experiences Must have event wristband to board shuttles Tours depart from Transportation Lobby ■■

Adventure Awaits

■■

Be Our Guest

9:00 pm – 11:30 pm

CAPP Movie Night Mixer Must have event wristband and official conference name badge. Coquina Lawn

4:15 – 5:00 pm De-Mystifying Smart Cities: How to Architect the Cities of Tomorrow

Download the App! Look for IPI2018 93

PA R K S M A R T A D V I S O R TRAINING

Build better garages.

Parksmart, administered by Green Business Certification Inc. (GBCI), is the worldâ&#x20AC;&#x2122;s only rating system that defines, measures,and recognizes high-performing,

Online training courses offered throughout the year.

sustainable garages. Advisors provide valuable and in-depth expertise on the certification process, a cutting-edge competitive advantage for your organization.

7 GBCI Credit Hours for LEED APs and LEED GAs and 7 CAPP Points

Event Schedule Wednesday, June 6

WEDNESDAY, JUNE 6

Download the App! Look for IPI2018 95

WEDNESDAY, JUNE 6

Schedule: Wednesday, June 6 Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

6:00 am – 7:00 am

Sunrise Stretch/Sprint Coquina Lawn

7:45 am – 9:00 am

Committees: Business Over Breakfast Osceola Ballroom B

8:30 am – 3:00 pm Registration Open City Hall Lobby

8:30 am – 3:00 pm

Host Committee Desk Hours City Hall Lobby

7:30 am – 9:30 am

Central Perks—Coffee Service In the Registration lobby

9:00 am – 10:00 am Accessible Parking & Placard Abuse (A Panel Presentation) Room: Osceola Ballroom A

Accessible parking challenges and disabled placard abuse are continuing challenges. While some federal standards exist, cities and states take a wide variety of approaches. For the first time, the issues are being considered on a national level by a broadly based united group. IPI’s new Accessible Parking Coalition (APC) includes transportation officials, government agencies, advocacy groups, parking management and technology experts, veterans’ groups, civil rights advocates, and independent living movement members.

Technology & Trends

Personal & Staff Development GameChanger

Translation

Get on the Road: What’s Your Path to CAPP? Room: Osceola 5–6

Wayne Mixdorf, CAPP, City of Lincoln, Neb.; Brian Scoggins, CAPP, SP+/Southeast Operations; Irma Henderson, MBA, CAPP, University of California, Riverside; Teresa Trussell, CAPP, Ohio University; Isaiah Mouw, CAPP, Citizens Lanier Holdings This presentation will explain the process of becoming a CAPP. There are many ways to earn this credential and this presentation will guide you to your path! Application and examination are not the only aspects of CAPP—recertification requirements will also be explored. Join the CAPP Board as they explore CAPP and answer your questions. Going High Tech: University Parking Moves to the 21st Century in Binghamton, N.Y. Room: Naples

Susan Crane, Binghamton University and Ed Kinkade, Parkeon Binghamton University changed many of its parking rules and regulations to provide a more efficient and effective service. To accomplish this, many changes needed to happen, and who likes change? Find out what challenges the university faced, how the challenges were addressed, and what services Binghamton University now offers.

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Schedule: Wednesday, June 6

Finance & Auditing The Built Environment

Alternative Transportation & Mobility Technology & Trends

Personal & Staff Development

GameChanger

Management vs. Leadership: Understanding What Motivates Room: Osceola 1–2

Dennis Downer, Douglas Parking LLC Many people have become managers because of their Type-A, hardworking personalities and their ability to manage and manipulate processes and environments. With little to no training, they are expected to manage people. This often creates headaches for all involved because people, unlike processes, have personalities of their own. By discovering what motivates others, anyone can become a more effective leader. The Doctors are In: Efficiency Prescriptions for Customers, Staff, and Budget Room: Osceola 3–4

Gabe Mendez, CAPP; Melinda Alonzo, CAPP and Raymond Humbert, CAPP; Arizona State University Join members of the award-winning ASU Parking and Transit Services department for a healthy dose of tips for making parking efficient for your customers, staff, and budget. Get the prescription for recruiting, training, and retaining top-tier customer service representatives, the serum for keeping equipment operating properly, and the elixir for a smooth transition from attended parking facilities to a self-serve, pay-as-you-go model.

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Translation

10:15 am – 11:15 am

Can You Read This? License Plate Readers, Mobility as a Service, Smart Parking, and Engagement

Room: Osceola 5–6

Alexandra Zozulia, SURVISION Smart parking is a key point in the booming development of mobility-as-a-service. Both onand off-street parking need technology to create new business models, and the only vehicle-specific identification element is the license plate. Discuss the new business models using LPR and how to use best this data collection system. Forging a Path to APO: Success Stories, Lessons Learned, and Words of Wisdom Room: Naples

Casey Jones, CAPP, Timothy Haahs & Associates, Inc.; Debbie Hoffmann, CAPP, Texas A&M University—College Station; Robert Fries, CAPP, City of Virginia Beach; Michael Koenig, CAPP, DFW International Airport The path to APO is different for every organization. Our presenters will share their stories and words of wisdom with attendees on the whys and hows of accreditation. More importantly, they will share how the process and recognition changed their operations and day-to-day business strategies, and where there was still room to improve (even for an APO!). The journey will include a few pit stops to cover specific program criteria.

Schedule: Wednesday, June 6

Finance & Auditing

Alternative Transportation & Mobility

The Built Environment

Transportation Benefits of Parking

Cash-Out, Pre-Tax Commuter Benefits, and Parking Surtaxes Room: Osceola 1–2

Allen Greenberg, Federal Highway Administration Many employers provide free parking at work, which encourages employees to drive alone. Strategies exist to allow employees to select the most beneficial travel options without presenting financial penalties. The Federal Highway Administration sponsored a study to understand the effect parking cash-out, pre-tax commuter benefits, and parking surtaxes can have on vehicle-miles traveled, congestion, emissions, and parking infrastructure costs. The research, peer review and public-sector guidance will be analyzed.

Technology & Trends

Personal & Staff Development GameChanger

Translation

11:30 am – 12:45 pm

General Session: Awards Ceremony Osceola Ballroom C–D

1:00 pm – 3:30 pm

Expo Hall Lunch served in hall1:00 – 2:30 pm Florida Hall C&D

ENGAGE Presentations: 1:00 – 1:30 pm The Forum 1:45 – 2:15 pm Parksmart 2:30 – 3:00 pm The Path to APO—First Steps

Using the Monkey: High-Value Customer Surveys Without Traditional Market Research Costs Room: Osceola 3–4

Andy Miller, WGI, Inc. Join us to learn how to create highly effective online surveys through the use of Survey Monkey, at a fraction of the cost of hiring outside market research firms. We will focus on how to construct highly effective online surveys that drive participation rates to produce valuable information for benchmarking, planning, and policy purposes. Actual results from online surveys will be included as examples.

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Booth 1237

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EXHIBITORS & FLOORPLAN

Exhibitors & Floorplan

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Alphabetical Listing of Exhibitors Your overall conference experience is, in part due to the continued support and partnership of the companies highlighted below in RED. We’d like to extend a special thank you to our PARTNERS and SPONSORS. (Additional listings of Partners and Sponsors can be found on page 7). Exhibit booths 100 – 900 are inside the entrance and to the left. Exhibit booths 1000 – 1900 are inside the entrance and to the right. Learning Lab Pavilion 1 is located near booth 117 and Learning Lab Pavilion 2 is located near booth 2217.

IPI Conference Strategic Partners

Association Resources & Partners

A 519

Green Star Exhibitor

C 3C Payment

1993 ACCEO Solutions Inc., gtechna Division

• First-Time Exhibitors

505

Calgary Parking Authority/ ParkPlus System

1111 Daktronics, Inc.

229

Cambridge Architectural Mesh

1415 Designa Access Corporation

1029 Data Ticket, Inc.

1335 • Advanced Card Systems and Solutions, Inc.

1222 Canada Ticket Inc.

1329 DESMAN

601

Cardinal Tracking, Inc.

1835 • AeroParker

607

511

Cellopark Technologies Ltd

1120 AeroVironment

528 DPS

709

Chetu, Inc.

919

All Traffic Solutions

2001 Duncan Solutions, Inc.

1210 CivicSmart

719

Alpha Technologies

706

815

Amano McGann, Inc.

1235 Cleverciti Systems Corp

1635 American Institute of Steel Construction 1617 • ARH Inc. 409

• Asura Technologies Ltd

619

Automated Valet Parking Manager, LLC

105

• Automotus

2207 • Autostacker 1204 AWID, Inc.

B 1900 Ballparc 812

BemroseBooth Paragon Limited

Clancy Systems International

1505 Commend, Inc.

DoorKing, Inc.

E 917

ECO Parking Lights

1013 EDC Corp. (AIMS)

1529 Complus Data Innovations, Inc. 1201 Conduent, Inc. 1005 CPI Crane Payment Innovations 1416 Creditcall Corporation 822

Current Components Inc.

500

CyberLock, Inc.

101

Cyclone Technology

Portable charging devices available in the IPI Community Center, Networking Hub and Registration Lounge.

Download the App! Look for IPI2018 103

Alphabetical Listing of Exhibitors: F – O Exhibit booths 100 – 900 are inside the entrance and to the left (Hall C). Exhibit booths 1000 – 1900 are inside the entrance and to the right (Hall D). Learning Lab Pavilion 1 is located near booth 117 and Learning Lab Pavilion 2 is located near booth 2217.

IPI Conference Strategic Partners

Association Resources & Partners

Green Star Exhibitor

829

FAAC International, Inc.

• First-Time Exhibitors

2129 Ideas that Stick LLC 629

310

MAPEI Corporation

2016 First Transit, Inc.

523 Indect

316

• Mathom Inc.

729 FlashParking

1723 Infotraffic

2201 MDI Worldwide

807

707

1321 Meadow Burke

FlexPost, Inc.

IFB Ticket Systems

1929 MacKay Meters, Inc.

1734 • Fast RFID

Innoplast, Inc

1209 Flowbird

1420 Inpro

1523 Medeco High Security Locks

1804 FoPark

606 INRIX

2034 Meter Feeder, Inc.

1404 Frogparking Limited

908

1611 MEYPAR

1336 fybr LLC

721 IntegraPark

1317 Millennium Digital Technologies

1720 • Integrated Decisions & Systems, Inc. (IDeaS)

1331 • Miller Electric Company

1701 Genetec Inc.

1902 International Zinc Association

1129 MM Systems Corporation

1618 • Get My Parking (Agile Parking Solutions Pvt. Ltd.)

835

1829 IP Parking

1319 Mobile SmartCity Corp (DBA Pango), Inc.

INTEC Controls

• Inugo Systems

1507 • Mistall Insight Inc.

1619 GKD-USA

1705 iParq

620 MobileNOW!

1629 Global Parking Solutions

2301 IPDisplays LLC

1923

1809

2109 Municipal Parking Services (MPS)

greenscreen

IPS Group, Inc.

1313 IPSens, LLC

H 806

Hamilton Manufacturing Corp.

N 923

Nagels North America LLC National Car Charging

529

2101 Hectronic USA Corp

1301 Kimley-Horn and Associates, Inc.

1109 Nationwide Payment Solutions

840

1721 • Kowee

1309 Nedap Identification Systems

936

804 NetPark

HTS Americas Inc.

1729 HUB Parking Technology

KEYTOP USA

1606

1707 Heartland Payment Systems

• KVC Consrtuctors, Inc.

1610 Next Parking, LLC

Check out one of the Engage Presentations at the IPI Community Center to learn more about IPI programs. 104 Follow us on

612

1805 LAZ Parking Ltd.

1031 • NTImports

1107 Linebarger Goggan Blair & Sampson, LLP

1218 NuPark

1816 LocoMobi, Inc.

1428 LymTal International, Inc.

1519 O&S Associates, Inc. 401

• NOVAtime Technology Inc

• ofo

1511 OmniPark 2222 Oobeo, Inc. 921

• OPTEX Inc.

Alphabetical Listing of Exhibitors: P – T Exhibit booths 100 – 900 are inside the entrance and to the left (Hall C). Exhibit booths 1000 – 1900 are inside the entrance and to the right (Hall D). Learning Lab Pavilion 1 is located near booth 117 and Learning Lab Pavilion 2 is located near booth 2217.

IPI Conference Strategic Partners

Association Resources & Partners

P 910

Green Star Exhibitor

R Pacific Cascade Parking Equipment Corporation

608

R&D Technical Solutions Ltd

808 Res-Tek

809 ParKam

2015 REV Group: ENC (ElDorado National Company)

Parker Video Intercoms

1228 ParkEyes

1616 RezPort, Inc.

1623 ParkHelp

1803 • Ride Systems

1806 • ParkHub

1612 Rollpark

1239 PARKIMON INC.

2007 Rydin

717

2213 Rytec High Performance Doors

Parking Logix

1534 Parking Network BV 1517 Parking Reservation Software 1418 Parking Revenue Recovery Services, Inc. 1410 610 319

Parking Sense USA Parking Today Parkmobile, LLC

S 705

SB Ballard Construction Company

1021 • Schaper Company 929

Scheidt & Bachmann USA, Inc.

502

Secom International, Inc.

708

Selex ES Inc.

1119 ParkWhiz, Inc.

1009 Sentry Protection LLC

1422 Passio Technologies

1429 Signal-Tech

1711 Passport

905

1601

PayByPhone Technologies, Inc.

1019 Smarking, Inc.

Paylock IPT LLC

711

1104

SKIDATA, Inc. Snow Dragon Snowmelters

604

Payment Express USA LLC

1229 Southland Printing Co., Inc.

504

Peripheral Dynamics Inc.

1105 SP

312 PICTOFORM

1206 SpotHero

1917 Pierce, Goodwin, Alexander, & Linville (PGAL)

429

403

• POLAGIS, INC.

801

POM Incorporated

Portable charging devices available in the IPI Community Center, Networking Hub and Registration Lounge.

1122 Reno A&E/Eberle Design

1717 Park Assist 517

• First-Time Exhibitors

Stego Inc.

1521 • Superior Recreational Products 613

SureSpot, Inc.

1401 T2 Systems, Inc. 501

TagMaster North America

221 Takeform 1901 Tannery Creek Systems, Inc. 730

Tattile Srl

1023 Telefonix Inc. 1622 Text2Park 1323 TEZ 1608 The Gotcha Group 2011 THP Limited, Inc. 415

TIBA Parking Systems

1117

Timothy Haahs & Associates, Inc.

901

Toledo Ticket Company

1118 1509

TransCore, Inc. Transponder & Reader Engineered Systems Inc (TRES)

713 SURVISION

1641 • TravelCar

1018 • Systemair Inc.

1822 Trecan Snowmelters

2029 Q-Free Boston 732

Q-SAQ, Inc.

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Alphabetical Listing of Exhibitors: U – Z Exhibit booths 100 – 900 are inside the entrance and to the left (Hall C). Exhibit booths 1000 – 1900 are inside the entrance and to the right (Hall D). Learning Lab Pavilion 1 is located near booth 117 and Learning Lab Pavilion 2 is located near booth 2217.

IPI Conference Strategic Partners

Association Resources & Partners

Green Star Exhibitor

728

United Public Safety

1801

1305

Universal Boot Inc.

2229

Walker Consultants

301

Walter P Moore & Associates

1237

US Green Building Council—USGBC

1128 1123

W.S. Tyler

Watry Design, Inc. Watson Bowman Acme Corp.

1501

Weldon,Williams & Lick, Inc.

VenTek International

810

Western Specialty Contractors

405

Vigilant Solutions

305

Westward Industries Ltd.

1513

VIMOC Technologies

701

WGI, Inc.

521

Vingtor-Stentofon by Zenitel

1131

• WiseMoving Technologies Corp.

1337

Women In Parking

206

• First-Time Exhibitors

1230

Worldsensing

507

WPS USA Corp.

618

• WSP Canada Group Ltd

Portable charging devices available in the IPI Community Center, Networking Hub and Registration Lounge.

Z 2022

• Zhejiang InnoTek Co., Ltd.

818

ZipBy USA LLC

1408

Zipcar, Inc.

906

ZipPark, Inc.

Many of these companies have made it easy to download brochures and learn more about them through their virtual booth! Download the event mobile app (IPI2018) to access details at your fingertips.

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AD “IPI’s Parking Matters® program is really on a roll!” IPI’s Parking Matters® program is an industry-wide initiative to improve perceptions about parking and its integral relationship to transportation and mobility through media coverage, trends surveys, education about parking safety, presentations to relevant groups such as planners, and more. Our latest effort is the formation of the Accessible Parking Coalition to address challenges related to accessible parking and disabled placard abuse. Learn more this week in Orlando:

GameChanger: Accessible Parking and Placard Abuse Panel: Wednesday, June 6, 8-9 a.m. Shoptalk on Accessible Parking: Wednesday, June 6, 9-10 a.m.

LEARNING LAB Pavilion 1

Expo Hall Floor Plan

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Be sure to browse the 2018 IPI Conference & Expo website or download the mobile app (IPI2018 in Apple or Google Playstore) to use the interactive floorplan feature to create customized floorplans based on specific product/services or to set up appointments with exhibitors.

EXHIBIT HOURS

LEARNING LAB Pavilion 2

Monday, June 4 12:30 – 4:00 pm Includes lunch

Tuesday, June 5 1:00 – 5:00 pm Includes lunch

Wednesday, June 6 1:00 – 3:30 pm Includes lunch

LEARNING LAB HOURS Monday, June 4 1:15 – 2:15 pm 2:30 – 3:30 pm

Tuesday, June 5 1:45 – 2:45 pm 3:00 – 4:00 pm 4:15 – 5:00 pm

Official show badge must be displayed in the official show lanyard at all times.

FLOOR PLAN LEGEND This easy color legend will help you navigate the floorplan. 2018 Strategic Partners, Green Star Exhibitors and FirstTime Exhibitors are color coded for ease of locating. Other key areas have been labeled as well as indicated below: Strategic Partners Food Courts First Time Exhibitors Green Star Exhibitors IPI Community Center Learning Labs Look for these floor decals to indicate our Green Star Exhibitors.

Networking Hub (outside the Expo Hall) Show Decorator (GES) Service Desk

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Customer Service, Conflict Resolution, Tactical Communication, and Parking Fundamentals. Get face-to-face training now! Go to parking.org/train-on for more information and start the conversation today!

EXHIBITOR PRODUCT & SERVICE INDEX

Introducing IPIâ&#x20AC;&#x2122;s Menu of Trainings:

EXHIBITOR PRODUCT & SERVICES INDEX

Exhibitor Product & Services Index Access and Revenue Control System 1617 619

ARH Inc. Automated Valet Parking Manager, LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1729 HUB Parking Technology 835 Inugo Systems 1319 Mobile SmartCity Corp (DBA Pango) 1031 NTImports 1806 ParkHub 929 Scheidt & Bachmann USA, Inc. 905 SKIDATA, Inc. 415 TIBA Parking Systems 507 WPS USA Corp. 906 ZipPark, Inc.

Card Access Systems 815 1204 505

Amano McGann, Inc. AWID, Inc. Calgary Parking Authority/ ParkPlus System 709 Chetu, Inc. 500 CyberLock, Inc. 1415 Designa Access Corporation 607 DoorKing, Inc. 528 DPS 1734 FEIG Electronics, Inc. 1701 Genetec Inc. 806 Hamilton Manufacturing Corp. 2101 Hectronic USA Corp 1729 HUB Parking Technology 2129 Ideas that Stick LLC 629 IFB Ticket Systems 721 IntegraPark 1829 IP Parking 529 KEYTOP USA 1611 MEYPAR 1331 Miller Electric Company 923 Nagels North America LLC 1309 Nedap Identification Systems 804 NetPark 1031 NTImports 504 Peripheral Dynamics Inc. 732 Q-SAQ, Inc.

1616 929 502 905 429 1401 501 1118 1509 818

RezPort, Inc. Scheidt & Bachmann USA, Inc. Secom International, Inc. SKIDATA, Inc. Stego Inc. T2 Systems, Inc. TagMaster North America TransCore, Inc. Transponder & Reader Engineered Systems Inc (TRES) ZipBy USA LLC

Credit/Debit 815 Amano McGann, Inc. 1204 AWID, Inc. 1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System 1416 Creditcall Corporation 822 Current Components Inc. 1415 Designa Access Corporation 1707 Heartland Payment Systems 1729 HUB Parking Technology 1829 IP Parking KEYTOP USA 529 1611 MEYPAR 1109 Nationwide Payment Solutions 804 NetPark 2222 Oobeo, Inc. 1806 ParkHub 1410 Parking Sense USA 604 Payment Express USA LLC 504 Peripheral Dynamics Inc. 801 POM Incorporated 1616 RezPort, Inc. 929 Scheidt & Bachmann USA, Inc. 905 SKIDATA, Inc. 1401 T2 Systems, Inc. 1323 TEZ 415 TIBA Parking Systems 901 Toledo Ticket Company ZipBy USA LLC 818

Equipment 519 1933 1120

3C Payment ACCEO Solutions Inc., gtechna Division AeroVironment, Inc.

1511 All Traffic Solutions Amano McGann, Inc. 815 1900 Ballparc 1210 CivicSmart 706 Clancy Systems International 1505 Commend, Inc. 1201 Conduent, Inc. 822 Current Components Inc. 500 CyberLock, Inc. 101 Cyclone Technology 1111 Daktronics, Inc. 1415 Designa Access Corporation 917 ECO Lighting Solutions 1013 EDC Corp. (AIMS) 1734 FEIG Electronics, Inc. 729 FlashParking 1804 FoPark 1336 fybr LLC 806 Hamilton Manufacturing Corp. 1707 Heartland Payment Systems 2101 Hectronic USA Corp HTS Americas Inc. 840 1729 HUB Parking Technology 2129 Ideas that Stick LLC Indect 523 1829 IP Parking 1705 iParq KEYTOP USA 529 1816 LocoMobi, Inc. 1929 MacKay Meters, Inc. 1523 Medeco High Security Locks 1611 MEYPAR 1317 Millennium Digital Technologies 620 MobileNOW! 1109 Nationwide Payment Solutions 804 NetPark 1031 NTImports 1218 NuPark 910 Pacific Cascade Parking Equipment Corporation 1717 Park Assist 717 Parking Logix 1517 Parking Reservation Software 1410 Parking Sense USA 1422 Passio Technologies 604 Payment Express USA LLC 2029 Q-Free Boston 732 Q-SAQ, Inc. Download the App! Look for IPI2018 113

Exhibitors Product & Services Index

Access and Revenue Control System (continued) Equipment (continued)

1616 RezPort, Inc. Scheidt & Bachmann USA, Inc. 929 502 Secom International, Inc. 708 Selex ES Inc. 1429 Signal-Tech 905 SKIDATA, Inc. 711 Snow Dragon Snowmelters 429 Stego Inc. 713 SURVISION 1401 T2 Systems, Inc. 501 TagMaster North America 1901 Tannery Creek Systems, Inc. 730 TATTILE Srl 1622 Text2Park 1323 TEZ 415 TIBA Parking Systems 901 Toledo Ticket Company 1118 TransCore, Inc. 1822 Trecan Snowmelters 728 United Public Safety 1305 Universal Boot Inc. 206 Ventek International 405 Vigilant Solutions 1513 VIMOC Technologies 1501 Weldon,Williams & Lick, Inc. 305 Westward Industries Ltd. 1230 Worldsensing 507 WPS USA Corp. 818 ZipBy USA LLC 906 ZipPark, Inc.

Proximity 815 1204 812 505 1415 607 1734 806 1729 629 1829

Amano McGann, Inc. AWID, Inc. BemroseBooth Paragon Limited Calgary Parking Authority/ ParkPlus System Designa Access Corporation DoorKing, Inc. FEIG Electronics, Inc. Hamilton Manufacturing Corp. HUB Parking Technology IFB Ticket Systems IP Parking

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KEYTOP USA 529 1816 LocoMobi, Inc. 1611 MEYPAR 1331 Miller Electric Company 1309 Nedap Identification Systems 804 NetPark 612 NOVAtime Technology Inc Peripheral Dynamics Inc. 504 732 Q-SAQ, Inc. 1616 RezPort, Inc. 929 Scheidt & Bachmann USA, Inc. SKIDATA, Inc. 905 1229 Southland Printing Co., Inc. 501 TagMaster North America Toledo Ticket Company 901 1509 Transponder & Reader Engineered Systems Inc (TRES) ZipBy USA LLC 818

Remote Monitoring 815 505

Amano McGann, Inc. Calgary Parking Authority/ ParkPlus System 1415 Designa Access Corporation 1804 FoPark 1336 fybr LLC 1701 Genetec Inc. 806 Hamilton Manufacturing Corp. 1729 HUB Parking Technology 835 Inugo Systems 1829 IP Parking KEYTOP USA 529 1816 LocoMobi, Inc. 1929 MacKay Meters, Inc. 1611 MEYPAR 1317 Millennium Digital Technologies 1331 Miller Electric Company 804 NetPark 1031 NTImports 517 Parker Video Intercoms 801 POM Incorporated 1616 RezPort, Inc. 708 Selex ES Inc. 905 SKIDATA, Inc. 1019 Smarking, Inc. 415 TIBA Parking Systems 818 ZipBy USA LLC

Accessible (Handicapped) Devices, Products, and Services 1415 1410 929 905

Designa Access Corporation Parking Sense USA Scheidt & Bachmann USA, Inc. SKIDATA, Inc.

Advertising (Revenue-Generating) 812 505

BemroseBooth Paragon Limited Calgary Parking Authority/ ParkPlus System 2016 First Transit, Inc. 1619 GKD-USA 1410 Parking Sense USA 1323 TEZ 901 Toledo Ticket Company 1801 W.S. Tyler

Automated Parking Systems 1617 ARH Inc. 835 Inugo Systems 1031 NTImports 717 Parking Logix 929 Scheidt & Bachmann USA, Inc. 415 TIBA Parking Systems 507 WPS USA Corp.

Lifts and Equipment 2207 Autostacker 1505 Commend, Inc. 1611 MEYPAR 429 Stego Inc.

Mechanical Systems 1415 607 1809 905 429 1018 1401 1305

Designa Access Corporation DoorKing, Inc. IPS Group, Inc. SKIDATA, Inc. Stego Inc. Systemair Inc. T2 Systems, Inc. Universal Boot Inc.

Exhibitors Product & Services Index

Automated Parking Systems (continued) Robotic Systems 429

Stego Inc.

Stacking Systems 429

Stego Inc.

Automatic Vehicle Identification Systems (AVI) 1617 619

ARH Inc. Automated Valet Parking Manager, LLC 1204 AWID, Inc. 709 Chetu, Inc. 1415 Designa Access Corporation DoorKing, Inc. 607 1734 FEIG Electronics, Inc. 1701 Genetec Inc. 1729 HUB Parking Technology 1829 IP Parking 1809 IPS Group, Inc. 1611 MEYPAR 1331 Miller Electric Company 1309 Nedap Identification Systems 1122 Reno A&E/Eberle Design 1803 Ride Systems 713 SURVISION 501 TagMaster North America 1901 Tannery Creek Systems, Inc. Toledo Ticket Company 901 507 WPS USA Corp.

Awnings/Canopies 1619 GKD-USA 1521 Superior Recreational Products

Barriers/Collision Protection 607 DoorKing, Inc. 1619 GKD-USA 929 Scheidt & Bachmann USA, Inc.

Barricades 1619 GKD-USA 829 FAAC International, Inc. Pacific Cascade Parking 910 Equipment Corporation

Bollards 829 807 707 910

FAAC International, Inc. FlexPost, Inc. Innoplast, Inc Pacific Cascade Parking Equipment Corporation

429 1401 415 1509 507

Pedestrian 829 807 2201 910

Clearance Bars

1801

707 910

Space

732

Innoplast, Inc Pacific Cascade Parking Equipment Corporation Q-SAQ, Inc.

Curb 1902

International Zinc Association

Fencing 1619 GKD-USA 1923 greenscreen 1902 International Zinc Association

Gates and Gate Arms 815 619

Amano McGann, Inc. Automated Valet Parking Manager, LLC DoorKing, Inc. 607 829 FAAC International, Inc. 806 Hamilton Manufacturing Corp. 2101 Hectronic USA Corp 1829 IP Parking 1816 LocoMobi, Inc. 1611 MEYPAR 1331 Miller Electric Company 804 NetPark 1031 NTImports 910 Pacific Cascade Parking Equipment Corporation Q-SAQ, Inc. 732 929 Scheidt & Bachmann USA, Inc. 502 Secom International, Inc. 905 SKIDATA, Inc.

Stego Inc. T2 Systems, Inc. TIBA Parking Systems Transponder & Reader Engineered Systems Inc (TRES) WPS USA Corp.

FAAC International, Inc. FlexPost, Inc. MDI Worldwide Pacific Cascade Parking Equipment Corporation W.S. Tyler

807 FlexPost, Inc. 1611 MEYPAR 910 Pacific Cascade Parking Equipment Corporation

Speedbumps 607 DoorKing, Inc. 707 Innoplast, Inc 1420 Inpro 910 Pacific Cascade Parking Equipment Corporation

Traffic Channelizers 807 707 910

FlexPost, Inc. Innoplast, Inc Pacific Cascade Parking Equipment Corporation

Batteries/Chargers 1120 719 1606 910 732 429

AeroVironment, Inc. Alpha Technologies, Inc. National Car Charging Pacific Cascade Parking Equipment Corporation Q-SAQ, Inc. Stego Inc.

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Exhibitors Product & Services Index

Bicycle Parking and Storage Systems 1521

910

Superior Recreational Products

Bikeshare Providers 401 ofo

Equipment (Racks and Lockers) 707 1902 910

Bird Control

Innoplast, Inc International Zinc Association Pacific Cascade Parking Equipment Corporation

Payment Systems 1416 822 1029 1415 1618

Creditcall Corporation Current Components Inc. Data Ticket, Inc. Designa Access Corporation Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1629 Global Parking Solutions 806 Hamilton Manufacturing Corp. 1707 Heartland Payment Systems 2101 Hectronic USA Corp 721 IntegraPark 835 Inugo Systems 1829 IP Parking 1611 MEYPAR 1319 Mobile SmartCity Corp (DBA Pango) 620 MobileNOW! 1031 NTImports 1806 ParkHub 1517 Parking Reservation Software 1410 Parking Sense USA 319 Parkmobile, LLC 1601 PayByPhone Technologies, Inc. 604 Payment Express USA LLC 1616 RezPort, Inc. 929 Scheidt & Bachmann USA, Inc. 429 Stego Inc. 1401 T2 Systems, Inc. 1323 TEZ 818 ZipBy USA LLC

Booths

Attendant 2016 1517 1401

First Transit, Inc. Parking Reservation Software T2 Systems, Inc.

Bus Shelters 1521

Superior Recreational Products

Cashier 1806 ParkHub 1517 Parking Reservation Software 929 Scheidt & Bachmann USA, Inc. 1401 T2 Systems, Inc. 1323 TEZ

Walk-Up Kiosks 806 Hamilton Manufacturing Corp. 2101 Hectronic USA Corp 905 SKIDATA, Inc. 429 Stego Inc. 1401 T2 Systems, Inc. 1323 TEZ 415 TIBA Parking Systems

Car Share Services 1641 TravelCar

Cards 607 1618 1501

DoorKing, Inc. Get My Parking (Agile Parking Solutions Pvt. Ltd.) Weldon,Williams & Lick, Inc.

Access Control 1335 1617 619 1204 812

116 Follow us on

Pacific Cascade Parking Equipment Corporation

Advanced Card Systems and Solutions, Inc. ARH Inc. Automated Valet Parking Manager, LLC AWID, Inc. BemroseBooth Paragon Limited

CyberLock, Inc. DoorKing, Inc. FEIG Electronics, Inc. Genetec Inc. Get My Parking (Agile Parking Solutions Pvt. Ltd.) Hamilton Manufacturing Corp. 806 2101 Hectronic USA Corp 1729 HUB Parking Technology Inugo Systems 835 1829 IP Parking 1816 LocoMobi, Inc. 1523 Medeco High Security Locks 1611 MEYPAR 1331 Miller Electric Company 923 Nagels North America LLC 1309 Nedap Identification Systems 1031 NTImports 504 Peripheral Dynamics Inc. 732 Q-SAQ, Inc. 1616 RezPort, Inc. Scheidt & Bachmann USA, Inc. 929 502 Secom International, Inc. SKIDATA, Inc. 905 1229 Southland Printing Co., Inc. 1401 T2 Systems, Inc. 501 TagMaster North America TIBA Parking Systems 415 901 Toledo Ticket Company 1118 TransCore, Inc. 1509 Transponder & Reader Engineered Systems Inc (TRES) 1501 Weldon,Williams & Lick, Inc. 906 ZipPark, Inc. 500 607 1734 1701 1618

Credit/Debit 1335

Advanced Card Systems and Solutions, Inc. 1707 Heartland Payment Systems 2129 Ideas that Stick LLC 835 Inugo Systems 1109 Nationwide Payment Solutions 1806 ParkHub 504 Peripheral Dynamics Inc. 1323 TEZ 415 TIBA Parking Systems 906 ZipPark, Inc.

Exhibitors Product & Services Index

Cards (continued) Photo ID 1335

Advanced Card Systems and Solutions, Inc. 1617 ARH Inc. 812 BemroseBooth Paragon Limited 1331 Miller Electric Company 504 Peripheral Dynamics Inc. 1616 RezPort, Inc. 2007 Rydin 901 Toledo Ticket Company 1509 Transponder & Reader Engineered Systems Inc (TRES)

Proximity 1335

Readers (On/Offline) 1204 AWID, Inc. 1900 Ballparc 822 Current Components Inc. DoorKing, Inc. 607 1734 FEIG Electronics, Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1707 Heartland Payment Systems 1611 MEYPAR 1331 Miller Electric Company 1309 Nedap Identification Systems 612 NOVAtime Technology Inc 732 Q-SAQ, Inc. 1616 RezPort, Inc. 905 SKIDATA, Inc. 1401 T2 Systems, Inc. 501 TagMaster North America TIBA Parking Systems 415 1118 TransCore, Inc.

SmartCards

Electric Vehicle (EV) Software

1335

709 1606 319

Advanced Card Systems and Solutions, Inc. 1204 AWID, Inc. 812 BemroseBooth Paragon Limited 709 Chetu, Inc. 1210 CivicSmart 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) IFB Ticket Systems 629 1929 MacKay Meters, Inc. 1331 Miller Electric Company 923 Nagels North America LLC POM Incorporated 801 Q-SAQ, Inc. 732 1616 RezPort, Inc. 501 TagMaster North America 901 Toledo Ticket Company 1509 Transponder & Reader Engineered Systems Inc (TRES)

Chalksticks 910 1901

Pacific Cascade Parking Equipment Corporation Tannery Creek Systems, Inc.

Charging Stations 2201

MDI Worldwide

Electric Vehicle (EV) Equipment 1120 1929 1331 1606 429 1023 305

AeroVironment, Inc. MacKay Meters, Inc. Miller Electric Company National Car Charging Stego Inc. Telefonix Inc. Westward Industries Ltd.

Electric Vehicle (EV) Payment Systems 709 1606 429

Chetu, Inc. National Car Charging Stego Inc.

Electric Vehicle (EV) Software 709 1606 319

Chetu, Inc. National Car Charging Parkmobile, LLC

Citations 1933

ACCEO Solutions Inc., gtechna Division Calgary Parking Authority/ 505 ParkPlus System 601 Cardinal Tracking, Inc. 709 Chetu, Inc. 1529 Complus Data Innovations, Inc. 1415 Designa Access Corporation 2001 Duncan Solutions, Inc. 1804 FoPark 1705 iParq 923 Nagels North America LLC 1218 NuPark 1511 OmniPark Pacific Cascade Parking 910 Equipment Corporation 1711 Passport 1104 PayLock IPT LLC 2007 Rydin 206 VenTek International 1501 Weldon,Williams & Lick, Inc.

Electronic Ticketing 1933

ACCEO Solutions Inc., gtechna Division 105 Automotus 1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System 1222 Canada Ticket Inc. 601 Cardinal Tracking, Inc. 1210 CivicSmart 706 Clancy Systems International 1529 Complus Data Innovations, Inc. 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1013 EDC Corp. (AIMS) 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1705 iParq 1809 IPS Group, Inc. Download the App! Look for IPI2018 117

Exhibitors Product & Services Index

Citations (continued)

Electronic Ticketing (continued) 1319

Mobile SmartCity Corp (DBA Pango) 1031 NTImports 1218 NuPark 1104 PayLock IPT LLC 2007 Rydin Selex ES Inc. 708 429 Stego Inc. 1401 T2 Systems, Inc. 1901 Tannery Creek Systems, Inc. 1323 TEZ United Public Safety 728

Handheld Equipment 1933

ACCEO Solutions Inc., gtechna Division 1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System 601 Cardinal Tracking, Inc. 1210 CivicSmart 706 Clancy Systems International 1529 Complus Data Innovations, Inc. 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1013 EDC Corp. (AIMS) 1734 FEIG Electronics, Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1707 Heartland Payment Systems 1705 iParq 1809 IPS Group, Inc. 1218 NuPark 1806 ParkHub 1104 PayLock IPT LLC 1401 T2 Systems, Inc. 1901 Tannery Creek Systems, Inc. 1323 TEZ 728 United Public Safety 206 VenTek International

Issuance/Processing/Enforcement 1933

ACCEO Solutions Inc., gtechna Division 105 Automotus 118 Follow us on

1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System Cardinal Tracking, Inc. 601 1210 CivicSmart 706 Clancy Systems International 1529 Complus Data Innovations, Inc. 1201 Conduent, Inc. 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 2129 Ideas that Stick LLC 1705 iParq 1319 Mobile SmartCity Corp (DBA Pango) 1218 NuPark 1104 PayLock IPT LLC 1019 Smarking, Inc. 1401 T2 Systems, Inc. 1901 Tannery Creek Systems, Inc. 728 United Public Safety Vigilant Solutions 405

Processing/Collection 1933

ACCEO Solutions Inc., gtechna Division 1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System 706 Clancy Systems International 1529 Complus Data Innovations, Inc. 1416 Creditcall Corporation 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1707 Heartland Payment Systems 2129 Ideas that Stick LLC 1705 iParq 1319 Mobile SmartCity Corp (DBA Pango) 1218 NuPark 1104 PayLock IPT LLC 1401 T2 Systems, Inc. 1323 TEZ 728 United Public Safety

Real-Time Mobile Citations 1933

ACCEO Solutions Inc., gtechna Division 105 Automotus 1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System 601 Cardinal Tracking, Inc. 1210 CivicSmart 706 Clancy Systems International 1529 Complus Data Innovations, Inc. 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1013 EDC Corp. (AIMS) 1336 fybr LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) Inugo Systems 835 1705 iParq 1319 Mobile SmartCity Corp (DBA Pango) 1218 NuPark 1104 PayLock IPT LLC 2007 Rydin 708 Selex ES Inc. 1401 T2 Systems, Inc. 1901 Tannery Creek Systems, Inc. 728 United Public Safety

Cleaning 101

Cyclone Technology

Equipment 2101 Hectronic USA Corp 929 Scheidt & Bachmann USA, Inc. 905 SKIDATA, Inc. Snow Dragon Snowmelters 711 713 SURVISION 1018 Systemair Inc. 415 TIBA Parking Systems

Graffiti Removal 910 810

Pacific Cascade Parking Equipment Corporation Western Specialty Contractors

Exhibitors Product & Services Index

Cleaning (continued) Products 1721 Kowee Scheidt & Bachmann USA, Inc. 929 713 SURVISION 1822 Trecan Snowmelters

Sweepers/Vacuums/Litter Collection Vehicles 101

Cyclone Technology

Systems 505

Calgary Parking Authority/ ParkPlus System Cambridge Architectural Mesh 229 709 Chetu, Inc. 706 Clancy Systems International 1235 Cleverciti Systems Corp 1416 Creditcall Corporation 1111 Daktronics, Inc. 1415 Designa Access Corporation 917 ECO Lighting Solutions 1804 FoPark 1336 fybr LLC 1707 Heartland Payment Systems 2101 Hectronic USA Corp 840 HTS Americas Inc. 523 Indect 908 INTEC Controls 721 IntegraPark 1720 Integrated Decisions & Systems, Inc. (IDeaS) 1705 iParq 1809 IPS Group, Inc. 529 KEYTOP USA 1721 Kowee 1816 LocoMobi, Inc. 1611 MEYPAR 620 MobileNOW! 1218 NuPark 1511 OmniPark 1717 Park Assist 809 ParKam 1209 Parkeon Parking Logix 717 1517 Parking Reservation Software 1410 Parking Sense USA

1616 RezPort, Inc. 929 Scheidt & Bachmann USA, Inc. 502 Secom International, Inc. 1019 Smarking, Inc. 713 SURVISION 1401 T2 Systems, Inc. 1901 Tannery Creek Systems, Inc. 1323 TEZ 405 Vigilant Solutions 1513 VIMOC Technologies 1801 W.S. Tyler 810 Western Specialty Contractors 1230 Worldsensing 818 ZipBy USA LLC ZipPark, Inc.. 906

Collection Services 1201 2001 1107 1319

Conduent, Inc. Duncan Solutions, Inc. Linebarger Goggan Blair & Sampson, LLP Mobile SmartCity Corp (DBA Pango)

Data Processing 105 Automotus Calgary Parking Authority/ 505 ParkPlus System 709 Chetu, Inc. 706 Clancy Systems International 1529 Complus Data Innovations, Inc. 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1336 fybr LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 2129 Ideas that Stick LLC 606 INRIX 1705 iParq 1313 IPSens, LLC 1721 Kowee 1319 Mobile SmartCity Corp (DBA Pango) 1031 NTImports 2222 Oobeo, Inc. 1517 Parking Reservation Software 1616 RezPort, Inc.

905 SKIDATA, Inc. 1019 Smarking, Inc. 713 SURVISION 1401 T2 Systems, Inc. 1230 Worldsensing

DMV Retrieval/Information 709 Chetu, Inc. 1529 Complus Data Innovations, Inc. 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1013 EDC Corp. (AIMS) 1705 iParq 1319 Mobile SmartCity Corp (DBA Pango) 1616 RezPort, Inc.

Ticket Management Systems 1933

ACCEO Solutions Inc., gtechna Division 1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System 709 Chetu, Inc. 1529 Complus Data Innovations, Inc. 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1013 EDC Corp. (AIMS) 1804 FoPark 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1705 iParq 1218 NuPark 1517 Parking Reservation Software 1616 RezPort, Inc. 1401 T2 Systems, Inc. 728 United Public Safety

Commercial Operations 505

Calgary Parking Authority/ ParkPlus System 1805 LAZ Parking Ltd. 1019 Smarking, Inc. 415 TIBA Parking Systems 1641 TravelCar 818 ZipBy USA LLC

Download the App! Look for IPI2018 119

Exhibitors Product & Services Index

Concrete 310 1321

MAPEI Corporation Meadow Burke

Cast-In-Place 1902 1321 705 810

International Zinc Association Meadow Burke SB Ballard Construction Company Western Specialty Contractors

Cathodic Protection 1902 310 810

International Zinc Association MAPEI Corporation Western Specialty Contractors

Column Protection 310 810

MAPEI Corporation Western Specialty Contractors

Decking 1428 810

LymTal International, Inc. Western Specialty Contractors

Expansion Joints 1420 Inpro 1428 LymTal International, Inc. 1129 MM Systems Corporation 608 R&D Technical Solutions Ltd 1123 Watson Bowman Acme Corp. 810 Western Specialty Contractors

Membranes 1428 310 608 1123 810

LymTal International, Inc. MAPEI Corporation R&D Technical Solutions Ltd Watson Bowman Acme Corp. Western Specialty Contractors

Precast 529 1902 810 1321

KEYTOP USA International Zinc Association Western Specialty Contractors Meadow Burke

Prefabricated Access Bridges 810

Western Specialty Contractors

120 Follow us on

Sealants/Coatings 1428 LymTal International, Inc. 310 MAPEI Corporation 1129 MM Systems Corporation 608 R&D Technical Solutions Ltd 808 Res-Tek 1123 Watson Bowman Acme Corp. 810 Western Specialty Contractors

Surface Protection/Repair 807 FlexPost, Inc. 1428 LymTal International, Inc. MAPEI Corporation 310 608 R&D Technical Solutions Ltd 808 Res-Tek 1123 Watson Bowman Acme Corp. 810 Western Specialty Contractors

Waterproofing 1428 LymTal International, Inc. 310 MAPEI Corporation 1129 MM Systems Corporation 608 R&D Technical Solutions Ltd 808 Res-Tek 1123 Watson Bowman Acme Corp. Western Specialty Contractors 810

Consulting/Management Services 1104

PayLock IPT LLC

Accounting and Auditing 721 IntegraPark 1805 LAZ Parking Ltd. 1507 Mistall Insight Inc. 1323 TEZ

APO Site Review Services 1805

LAZ Parking Ltd.

Architecture 1329 DESMAN 1619 GKD-USA 1420 Inpro 1519 O&S Associates, Inc.

1917 2011 1117 1801 2229 301 1128 701

Pierce, Goodwin, Alexander, & Linville (PGAL) THP Limited, Inc. Timothy Haahs & Associates, Inc. W.S. Tyler Walker Consultants Walter P Moore & Associates Watry Design, Inc. WGI, Inc.

Code Review 709 1917 2011 2229 301 701

Chetu, Inc. Pierce, Goodwin, Alexander, & Linville (PGAL) THP Limited, Inc. Walker Consultants Walter P Moore & Associates WGI, Inc.

Collection Services 1104

PayLock IPT LLC

Commissioning/Recommissioning/ Retro commissioning 1519 2229 301

O&S Associates, Inc. Walker Consultants Walter P Moore & Associates

Construction Management/ Program Management 1331 1519 705 2229 301 701

Miller Electric Company O&S Associates, Inc. SB Ballard Construction Company Walker Consultants Walter P Moore & Associates WGI, Inc.

Crime Risk Assessment/CPTED 1917

Pierce, Goodwin, Alexander, & Linville (PGAL)

Exhibitors Product & Services Index

Consulting/Management Services (continued) Data Analytics 105 Automotus Calgary Parking Authority/ 505 ParkPlus System Chetu, Inc. 709 1201 Conduent, Inc. 1029 Data Ticket, Inc. 1701 Genetec Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 840 HTS Americas Inc. 1729 HUB Parking Technology 606 INRIX 721 IntegraPark 1720 Integrated Decisions & Systems, Inc. (IDeaS) 1721 Kowee 1507 Mistall Insight Inc. NOVAtime Technology Inc 612 1218 NuPark 2222 Oobeo, Inc. 1410 Parking Sense USA 1122 Reno A&E/Eberle Design 1616 RezPort, Inc. 929 Scheidt & Bachmann USA, Inc. 905 SKIDATA, Inc. 1019 Smarking, Inc. 1401 T2 Systems, Inc. 1323 TEZ 405 Vigilant Solutions 2229 Walker Consultants Walter P Moore & Associates 301 WGI, Inc. 701 1230 Worldsensing

Data Processing 105 Automotus 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1721 Kowee 1019 Smarking, Inc.

Demand-Based Pricing (Variable Pricing) 505

Calgary Parking Authority/ ParkPlus System Chetu, Inc. 709 1235 Cleverciti Systems Corp 1201 Conduent, Inc. 1336 fybr LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1729 HUB Parking Technology 1723 Infotraffic 606 INRIX 1721 Kowee 1507 Mistall Insight Inc. 1410 Parking Sense USA 1019 Smarking, Inc.

Design/Build 1201 Conduent, Inc. 1329 DESMAN 1428 LymTal International, Inc. 1611 MEYPAR 1331 Miller Electric Company 1031 NTImports 1519 O&S Associates, Inc. 1917 Pierce, Goodwin, Alexander, & Linville (PGAL) 808 Res-Tek 705 SB Ballard Construction Company 1023 Telefonix Inc. 2011 THP Limited, Inc. 1117 Timothy Haahs & Associates, Inc. 1509 Transponder & Reader Engineered Systems Inc (TRES) 2229 Walker Consultants Walter P Moore & Associates 301 1128 Watry Design, Inc. 1123 Watson Bowman Acme Corp. WGI, Inc. 701

1201 Conduent, Inc. 1804 FoPark 1336 fybr LLC 1701 Genetec Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) HTS Americas Inc. 840 2129 Ideas that Stick LLC 835 Inugo Systems 1809 IPS Group, Inc. 1805 LAZ Parking Ltd. 1319 Mobile SmartCity Corp (DBA Pango) 1218 NuPark 1511 OmniPark 809 ParKam 1104 PayLock IPT LLC 1019 Smarking, Inc. 1401 T2 Systems, Inc. 1901 Tannery Creek Systems, Inc. 728 United Public Safety 1305 Universal Boot Inc. 305 Westward Industries Ltd.

Engineering 1329 DESMAN 1428 LymTal International, Inc. 1129 MM Systems Corporation 1031 NTImports 1519 O&S Associates, Inc. 713 SURVISION 2011 THP Limited, Inc. 1117 Timothy Haahs & Associates, Inc. 1509 Transponder & Reader Engineered Systems Inc (TRES) 1801 W.S. Tyler 2229 Walker Consultants 301 Walter P Moore & Associates 1128 Watry Design, Inc. 701 WGI, Inc.

Enforcement

Environmental Studies

1617 ARH Inc. 105 Automotus 505 Calgary Parking Authority/ ParkPlus System 1235 Cleverciti Systems Corp

Event Parking

701

505 1235

WGI, Inc.

Calgary Parking Authority/ ParkPlus System Cleverciti Systems Corp

Download the App! Look for IPI2018 121

Exhibitors Product & Services Index

Consulting/Management Services (continued) Event Parking (continued) 807 1404 1618

FlexPost, Inc. Frogparking Limited Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1729 HUB Parking Technology 1723 Infotraffic 606 INRIX 1805 LAZ Parking Ltd. 316 Mathom Inc. 1319 Mobile SmartCity Corp (DBA Pango) 1218 NuPark 2222 Oobeo, Inc. 1616 RezPort, Inc. 1105 SP+ 1401 T2 Systems, Inc. 1323 TEZ 2229 Walker Consultants 301 Walter P Moore & Associates 1128 Watry Design, Inc. 1501 Weldon,Williams & Lick, Inc. 701 WGI, Inc. 906 ZipPark, Inc.

Expert Testimony 1329 DESMAN 1519 O&S Associates, Inc. 1917 Pierce, Goodwin, Alexander, & Linville (PGAL) 2011 THP Limited, Inc. 2229 Walker Consultants 301 Walter P Moore & Associates 1128 Watry Design, Inc. 701 WGI, Inc.

Facility Inspection (Condition Appraisals) 1129 1519 2011 1117 2229 1128 701

MM Systems Corporation O&S Associates, Inc. THP Limited, Inc. Timothy Haahs & Associates, Inc. Walker Consultants Watry Design, Inc. WGI, Inc.

122 Follow us on

Feasibility Studies 1329 DESMAN 1519 O&S Associates, Inc. 2011 THP Limited, Inc. 1117 Timothy Haahs & Associates, Inc. 1509 Transponder & Reader Engineered Systems Inc (TRES) 2229 Walker Consultants Walter P Moore & Associates 301 1128 Watry Design, Inc. 701 WGI, Inc.

Financing 1707 1805 2229 701

Heartland Payment Systems LAZ Parking Ltd. Walker Consultants WGI, Inc.

Functional Design 1329 DESMAN 1519 O&S Associates, Inc. 1917 Pierce, Goodwin, Alexander, & Linville (PGAL) 1401 T2 Systems, Inc. 2011 THP Limited, Inc. 1117 Timothy Haahs & Associates, Inc. 2229 Walker Consultants Walter P Moore & Associates 301 1128 Watry Design, Inc. 701 WGI, Inc.

Geographic Information Systems 709 1618 1019 301 701

Chetu, Inc. Get My Parking (Agile Parking Solutions Pvt. Ltd.) Smarking, Inc. Walter P Moore & Associates WGI, Inc.

Human Resources/ Personnel Services 2016 1805

First Transit, Inc. LAZ Parking Ltd.

HVAC/Ventilation/ Electrical Engineering 908 1331 1519 1018 1117

INTEC Controls Miller Electric Company O&S Associates, Inc. Systemair Inc. Timothy Haahs & Associates, Inc.

Intelligent Transportation Systems (ITS) 1617 709 1235 1701 1618

ARH Inc. Chetu, Inc. Cleverciti Systems Corp Genetec Inc. Get My Parking (Agile Parking Solutions Pvt. Ltd.) 840 HTS Americas Inc. 1331 Miller Electric Company Parking Logix 717 1410 Parking Sense USA 1422 Passio Technologies 713 SURVISION Walter P Moore & Associates 301 1230 Worldsensing

Landscape Architecture 701 1801

WGI, Inc. W.S. Tyler

LEED Consulting 1519 1917 2011 1117 2229 301 701

O&S Associates, Inc. Pierce, Goodwin, Alexander, & Linville (PGAL) THP Limited, Inc. Timothy Haahs & Associates, Inc. Walker Consultants Walter P Moore & Associates WGI, Inc.

Life Cycle Assessment (LCA) 1519 2011 2229 301 701

O&S Associates, Inc. THP Limited, Inc. Walker Consultants Walter P Moore & Associates WGI, Inc.

Exhibitors Product & Services Index

Consulting/Management Services (continued) Lighting/Audits 917 1331 1519 2229 301 701

ECO Lighting Solutions Miller Electric Company O&S Associates, Inc. Walker Consultants Walter P Moore & Associates WGI, Inc.

Maintenance Programs 1201 Conduent, Inc. 2016 First Transit, Inc. 1805 LAZ Parking Ltd. 1428 LymTal International, Inc. 1331 Miller Electric Company 808 Res-Tek 2011 THP Limited, Inc. 2229 Walker Consultants Walter P Moore & Associates 301 701 WGI, Inc.

Marketing Programs 505

Calgary Parking Authority/ ParkPlus System 1707 Heartland Payment Systems 1805 LAZ Parking Ltd. 1517 Parking Reservation Software 1616 RezPort, Inc. 1323 TEZ

On-Street Management 1618

Get My Parking (Agile Parking Solutions Pvt. Ltd.) 606 INRIX 1335 Advanced Card Systems and Solutions, Inc. 505 Calgary Parking Authority/ ParkPlus System 511 Cellopark Technologies Ltd 1235 Cleverciti Systems Corp 1201 Conduent, Inc. 1404 Frogparking Limited 1336 fybr LLC 1805 LAZ Parking Ltd. 316 Mathom Inc. 1611 MEYPAR

1105 SP+ 2229 Walker Consultants 301 Walter P Moore & Associates 701 WGI, Inc. 1230 Worldsensing

Organizational Analysis 2229 701

Walker Consultants WGI, Inc.

Parking Software 511 Cellopark Technologies Ltd 709 Chetu, Inc. 1235 Cleverciti Systems Corp 1201 Conduent, Inc. 1029 Data Ticket, Inc. 1415 Designa Access Corporation 1013 EDC Corp. (AIMS) 1804 FoPark 1404 Frogparking Limited 1701 Genetec Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 806 Hamilton Manufacturing Corp. 1729 HUB Parking Technology 1723 Infotraffic 606 INRIX 721 IntegraPark 1720 Integrated Decisions & Systems, Inc. (IDeaS) 835 Inugo Systems 1809 IPS Group, Inc. 1313 IPSens, LLC 1721 Kowee 1611 MEYPAR 1319 Mobile SmartCity Corp (DBA Pango) 1031 NTImports 1218 NuPark 1511 OmniPark 2222 Oobeo, Inc. 1623 ParkHelp 1806 ParkHub 1517 Parking Reservation Software 1410 Parking Sense USA 319 Parkmobile, LLC 1104 PayLock IPT LLC 1616 RezPort, Inc.

929 Scheidt & Bachmann USA, Inc. 1019 Smarking, Inc. 1401 T2 Systems, Inc. 1901 Tannery Creek Systems, Inc. 1323 TEZ 2011 THP Limited, Inc. 415 TIBA Parking Systems 1509 Transponder & Reader Engineered Systems Inc (TRES) 728 United Public Safety 1513 VIMOC Technologies 301 Walter P Moore & Associates 1230 Worldsensing 906 ZipPark, Inc.

Parksmart Advisor Services 1329 DESMAN 1805 LAZ Parking Ltd. 2011 THP Limited, Inc. 1117 Timothy Haahs & Associates, Inc. 2229 Walker Consultants 301 Walter P Moore & Associates 1128 Watry Design, Inc. 701 WGI, Inc.

Planning 1329 DESMAN 505 Calgary Parking Authority/ ParkPlus System 1804 FoPark 1611 MEYPAR 1317 Millennium Digital Technologies 1031 NTImports 1511 OmniPark 1917 Pierce, Goodwin, Alexander, & Linville (PGAL) 2011 THP Limited, Inc. 415 TIBA Parking Systems 1117 Timothy Haahs & Associates, Inc. 1509 Transponder & Reader Engineered Systems Inc (TRES) 2229 Walker Consultants 301 Walter P Moore & Associates 1128 Watry Design, Inc. 701 WGI, Inc.

Download the App! Look for IPI2018 123

Exhibitors Product & Services Index

Consulting/Management Services (continued) Privatization 1201 Conduent, Inc. 1329 DESMAN 2016 First Transit, Inc. 1805 LAZ Parking Ltd. 2229 Walker Consultants 301 Walter P Moore & Associates WGI, Inc. 701

Rehabilitation/Restoration

2011 415 2229 301 701

THP Limited, Inc. TIBA Parking Systems Walker Consultants Walter P Moore & Associates WGI, Inc.

Security Systems Design 500 840 1331 1509

CyberLock, Inc. HTS Americas Inc. Miller Electric Company Transponder & Reader Engineered Systems Inc (TRES) 1230 Worldsensing

1329 DESMAN 1619 GKD-USA 1428 LymTal International, Inc. 1519 O&S Associates, Inc. 808 Res-Tek 2011 THP Limited, Inc. 1117 Timothy Haahs & Associates, Inc. 2229 Walker Consultants Walter P Moore & Associates 301 1123 Watson Bowman Acme Corp. 701 WGI, Inc..

1329 DESMAN 606 INRIX 1917 Pierce, Goodwin, Alexander, & Linville (PGAL) 2011 THP Limited, Inc. 2229 Walker Consultants 301 Walter P Moore & Associates 1128 Watry Design, Inc. 701 WGI, Inc.

Remote Management Services

Staffing and Training

1804 FoPark 2101 Hectronic USA Corp 1313 IPSens, LLC 1805 LAZ Parking Ltd. 1031 NTImports 517 Parker Video Intercoms 1616 RezPort, Inc.

Revenue Control Design/Evaluation 1415 Designa Access Corporation 1329 DESMAN 505 Calgary Parking Authority/ ParkPlus System 1804 FoPark 1723 Infotraffic 1721 Kowee 1611 MEYPAR 1031 NTImports 1517 Parking Reservation Software 1616 RezPort, Inc. 1401 T2 Systems, Inc. 124 Follow us on

Site Selection

505 2016 1805

Calgary Parking Authority/ ParkPlus System First Transit, Inc. LAZ Parking Ltd.

Sustainability Consulting 1329 DESMAN 835 Inugo Systems 1519 O&S Associates, Inc. 1917 Pierce, Goodwin, Alexander, & Linville (PGAL) 2011 THP Limited, Inc. 1117 Timothy Haahs & Associates, Inc. 2229 Walker Consultants 301 Walter P Moore & Associates 701 WGI, Inc.

Traffic Engineering 1329 DESMAN 1031 NTImports 2229 Walker Consultants

Walter P Moore & Associates 301 WGI, Inc. 701 1230 Worldsensing

Transportation Demand Management (TDM) 1201 Conduent, Inc. 1329 DESMAN 2016 First Transit, Inc. 1410 Parking Sense USA 1803 Ride Systems 1513 VIMOC Technologies 2229 Walker Consultants 301 Walter P Moore & Associates 701 WGI, Inc.

Transportation Design/Planning 1525 DESMAN 813 Passio Technologies 803 PGAL 910 Walker Parking Consultants 1112 Walter P Moore & Associates

Valet Parking Services 1618

Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1805 LAZ Parking Ltd. 1031 NTImports 2222 Oobeo, Inc. 1105 SP+ 1622 Text2Park 1323 TEZ 1509 Transponder & Reader Engineered Systems Inc (TRES) 2229 Walker Consultants

Credit Card Processing 619

Automated Valet Parking Manager, LLC 1629 Global Parking Solutions 1323 TEZ

EMV Compliant 1335 815

Advanced Card Systems and Solutions, Inc. Amano McGann, Inc.

Exhibitors Product & Services Index

Credit Card Processing (continued) EMV Compliant (continued) 619

Automated Valet Parking Manager, LLC 1210 CivicSmart 1416 Creditcall Corporation 822 Current Components Inc. 1734 FEIG Electronics, Inc. 1629 Global Parking Solutions 1707 Heartland Payment Systems 1729 HUB Parking Technology 1829 IP Parking 1809 IPS Group, Inc. 1816 LocoMobi, Inc. 1929 MacKay Meters, Inc. 1611 MEYPAR 1109 Nationwide Payment Solutions 1517 Parking Reservation Software Payment Express USA LLC 604 1616 RezPort, Inc. 929 Scheidt & Bachmann USA, Inc. 905 SKIDATA, Inc. 1401 T2 Systems, Inc. 206 VenTek International 507 WPS USA Corp. 906 ZipPark, Inc.

Equipment 1335

Advanced Card Systems and Solutions, Inc. 1900 Ballparc 1734 FEIG Electronics, Inc. Hamilton Manufacturing Corp. 806 1031 NTImports 929 Scheidt & Bachmann USA, Inc.

Merchant Services 1335

Advanced Card Systems and Solutions, Inc. 1900 Ballparc 1416 Creditcall Corporation 1029 Data Ticket, Inc. 1707 Heartland Payment Systems 2129 Ideas that Stick LLC 1705 iParq 1317 Millennium Digital Technologies

1109 Nationwide Payment Solutions 1511 OmniPark 2222 Oobeo, Inc. 1517 Parking Reservation Software 604 Payment Express USA LLC 1616 RezPort, Inc. 905 SKIDATA, Inc. 1401 T2 Systems, Inc.

Systems 1335

Advanced Card Systems and Solutions, Inc. 1900 Ballparc 1013 EDC Corp. (AIMS) 1031 NTImports 1513 VIMOC Technologies

Dealers/Installers 815 1415 1829 1331 732 905 415 1118

Amano McGann, Inc. Designa Access Corporation IP Parking Miller Electric Company Q-SAQ, Inc. SKIDATA, Inc. TIBA Parking Systems TransCore, Inc.

Doors 835 2213

Inugo Systems Rytec High Performance Doors

Drainage Equipment 806 929

Hamilton Manufacturing Corp. Scheidt & Bachmann USA, Inc.

Systems 1331 Miller Electric Company 929 Scheidt & Bachmann USA, Inc. 1323 TEZ

Facades

Architectural Mesh 229 Cambridge Architectural Mesh 1619 GKD-USA

1923 greenscreen 1129 MM Systems Corporation 1801 W.S. Tyler 810 Western Specialty Contractors

Cladding 229 Cambridge Architectural Mesh 1619 GKD-USA 1923 greenscreen 2201 MDI Worldwide 810 Western Specialty Contractors 1801 W.S. Tyler

Materials 1923 greenscreen 1801 W.S. Tyler 810 Western Specialty Contractors

Systems 1331

Miller Electric Company

Facility Management Systems (FMS) 619

Automated Valet Parking Manager, LLC 709 Chetu, Inc. 1729 HUB Parking Technology 606 INRIX 1331 Miller Electric Company Scheidt & Bachmann USA, Inc. 929 905 SKIDATA, Inc. WPS USA Corp. 507 906 ZipPark, Inc.

Financial Systems Auditing

1013 EDC Corp. (AIMS) 721 IntegraPark 1705 iParq 1019 Smarking, Inc. 1323 TEZ

Forms 1501

Weldon,Williams & Lick, Inc.

Download the App! Look for IPI2018 125

Exhibitors Product & Services Index

Forms (continued) Citations 105 Automotus 1900 Ballparc 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1804 FoPark 1901 Tannery Creek Systems, Inc. Toledo Ticket Company 901

Envelopes 1222 Canada Ticket Inc. Cardinal Tracking, Inc. 601 1029 Data Ticket, Inc. 1705 iParq 923 Nagels North America LLC 910 Pacific Cascade Parking Equipment Corporation Toledo Ticket Company 901

Machine Readable Tickets (Magnetic Striped/Barcoded) 1029 Data Ticket, Inc. 528 DPS 1222 Canada Ticket Inc. 1705 iParq Nagels North America LLC 923 1229 Southland Printing Co., Inc. 901 Toledo Ticket Company

Permits 1335

Advanced Card Systems and Solutions, Inc. 505 Calgary Parking Authority/ ParkPlus System 1222 Canada Ticket Inc. 706 Clancy Systems International 1029 Data Ticket, Inc. 2001 Duncan Solutions, Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1705 iParq 923 Nagels North America LLC 1218 NuPark 910 Pacific Cascade Parking Equipment Corporation 2007 Rydin 126 Follow us on

1229 1401 901 728 1501

Southland Printing Co., Inc. T2 Systems, Inc. Toledo Ticket Company United Public Safety Weldon,Williams & Lick, Inc.

Geographic Information Systems (GIS) 105 Automotus 709 Chetu, Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 606 INRIX

Global Positioning Systems (GPS) 1900 Ballparc 709 Chetu, Inc. 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1803 Ride Systems

Greywater Systems 709

Chetu, Inc.

HVAC/Ventilation 1018

Systemair Inc.

Energy-Efficient 917 908 1018

ECO Lighting Solutions INTEC Controls Systemair Inc.

Equipment 917 1018

ECO Lighting Solutions Systemair Inc.

Systems 917 ECO Lighting Solutions 835 Inugo Systems 1031 NTImports 1429 Signal-Tech 1018 Systemair Inc.

Intelligent Transportation Systems (ITS) 1617 ARH Inc. 1804 FoPark 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1803 Ride Systems 1513 VIMOC Technologies

Equipment 1331 Miller Electric Company 1031 NTImports 732 Q-SAQ, Inc. 1122 Reno A&E/Eberle Design Selex ES Inc. 708 713 SURVISION

Programs/Technology 1511 505

All Traffic Solutions Calgary Parking Authority/ ParkPlus System 1210 CivicSmart 1235 Cleverciti Systems Corp 1336 fybr LLC 1701 Genetec Inc. 1723 Infotraffic 606 INRIX 1705 iParq 1410 Parking Sense USA 1422 Passio Technologies 1616 RezPort, Inc. 708 Selex ES Inc. 1323 TEZ 1118 TransCore, Inc. 1513 VIMOC Technologies 1230 Worldsensing 818 ZipBy USA LLC

Landscaping 1923 greenscreen

License Plate Recognition (LPR) 1617 409

ARH Inc. Asura Technologies Ltd

Exhibitors Product & Services Index

License Plate Recognition (LPR) (continued) Automated Valet Parking Manager, LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) HTS Americas Inc. 840 1729 HUB Parking Technology 1319 Mobile SmartCity Corp (DBA Pango) 1031 NTImports 1511 OmniPark 929 Scheidt & Bachmann USA, Inc. 1901 Tannery Creek Systems, Inc. 730 TATTILE Srl 415 TIBA Parking Systems 1513 VIMOC Technologies 619

Equipment 1335

Advanced Card Systems and Solutions, Inc. 1013 EDC Corp. (AIMS) 1701 Genetec Inc. 840 HTS Americas Inc. 1829 IP Parking 1331 Miller Electric Company 732 Q-SAQ, Inc. 708 Selex ES Inc. 713 SURVISION 1901 Tannery Creek Systems, Inc. 730 TATTILE Srl 728 United Public Safety 405 Vigilant Solutions

Programs 1933

ACCEO Solutions Inc., gtechna Division 1335 Advanced Card Systems and Solutions, Inc. Amano McGann, Inc. 815 505 Calgary Parking Authority/ ParkPlus System 1013 EDC Corp. (AIMS) 1804 FoPark 1701 Genetec Inc. 840 HTS Americas Inc. 523 Indect 529 KEYTOP USA

1816 LocoMobi, Inc. 1611 MEYPAR 1331 Miller Electric Company 1031 NTImports 1218 NuPark 1511 OmniPark 732 Q-SAQ, Inc. 708 Selex ES Inc. 905 SKIDATA, Inc. 1901 Tannery Creek Systems, Inc. 730 TATTILE Srl 728 United Public Safety VenTek International 206 405 Vigilant Solutions 1513 VIMOC Technologies

Systems 1335

Advanced Card Systems and Solutions, Inc. 1210 CivicSmart 1701 Genetec Inc. 840 HTS Americas Inc. 1829 IP Parking 1331 Miller Electric Company 1623 ParkHelp 732 Q-SAQ, Inc. 708 Selex ES Inc. 1019 Smarking, Inc. 713 SURVISION 1901 Tannery Creek Systems, Inc. 730 TATTILE Srl 405 Vigilant Solutions

Lighting 1619 GKD-USA

Controls 917 ECO Lighting Solutions 1336 fybr LLC 1331 Miller Electric Company 1623 ParkHelp

Fixtures 917 1902 1331 429

ECO Lighting Solutions International Zinc Association Miller Electric Company Stego Inc.

Systems 706 Clancy Systems International 1336 fybr LLC 1331 Miller Electric Company 1623 ParkHelp

Loops/Detectors 607 DoorKing, Inc. 829 FAAC International, Inc. 1734 FEIG Electronics, Inc. 1804 FoPark 806 Hamilton Manufacturing Corp. 1313 IPSens, LLC 1816 LocoMobi, Inc. 1611 MEYPAR 1507 Mistall Insight Inc. 921 OPTEX Inc. 1623 ParkHelp 732 Q-SAQ, Inc. 1122 Reno A&E/Eberle Design 929 Scheidt & Bachmann USA, Inc. 415 TIBA Parking Systems 1513 VIMOC Technologies

Credit/Debit Card Enabled 1900 Ballparc 1210 CivicSmart 1804 FoPark 1629 Global Parking Solutions 1729 HUB Parking Technology 835 Inugo Systems 1829 IP Parking 1816 LocoMobi, Inc. 1611 MEYPAR 1410 Parking Sense USA 801 POM Incorporated 732 Q-SAQ, Inc. 1401 T2 Systems, Inc. 415 TIBA Parking Systems

In-Car 1618 835

Get My Parking (Agile Parking Solutions Pvt. Ltd.) Inugo Systems

Download the App! Look for IPI2018 127

Exhibitors Product & Services Index

Loops/Detectors (continued) Locking System 1523 1331 801

Medeco High Security Locks Miller Electric Company POM Incorporated

Meters 1210 CivicSmart 1629 Global Parking Solutions 1816 LocoMobi, Inc. 1929 MacKay Meters, Inc. 316 Mathom Inc. 1611 MEYPAR POM Incorporated 801 1401 T2 Systems, Inc.

Multi-Space 1210 CivicSmart 1804 FoPark 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1629 Global Parking Solutions 1809 IPS Group, Inc. 1313 IPSens, LLC 1816 LocoMobi, Inc. 1929 MacKay Meters, Inc. 1611 MEYPAR 1309 Nedap Identification Systems 1031 NTImports 1410 Parking Sense USA 801 POM Incorporated 1401 T2 Systems, Inc. 1230 Worldsensing

Security 1617 ARH Inc. 1204 AWID, Inc. 1505 Commend, Inc. 1619 GKD-USA 1331 Miller Electric Company 801 POM Incorporated 732 Q-SAQ, Inc. 1509 Transponder & Reader Engineered Systems Inc (TRES) 1305 Universal Boot Inc. 1501 Weldon,Williams & Lick, Inc.

128 Follow us on

Single-Space 1210 CivicSmart 1804 FoPark 1404 Frogparking Limited 1336 fybr LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1809 IPS Group, Inc. 1313 IPSens, LLC 1816 LocoMobi, Inc. 1929 MacKay Meters, Inc. 1309 Nedap Identification Systems 1031 NTImports 1410 Parking Sense USA 801 POM Incorporated 1401 T2 Systems, Inc. 1513 VIMOC Technologies 1230 Worldsensing

Mobile Applications 1404 1618

Frogparking Limited Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1729 HUB Parking Technology 835 Inugo Systems 1507 Mistall Insight Inc. 1031 NTImports 1206 SpotHero

Citations 105 Automotus 1900 Ballparc 1210 CivicSmart 2001 Duncan Solutions, Inc. 1013 EDC Corp. (AIMS) 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1104 PayLock IPT LLC 728 United Public Safety 1501 Weldon,Williams & Lick, Inc.

Payment 105 Automotus 1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System

511 Cellopark Technologies Ltd Chetu, Inc. 709 Clancy Systems International 706 1235 Cleverciti Systems Corp 1416 Creditcall Corporation Current Components Inc. 822 1029 Data Ticket, Inc. 1415 Designa Access Corporation 2001 Duncan Solutions, Inc. 1013 EDC Corp. (AIMS) 729 FlashParking 1804 FoPark 1404 Frogparking Limited 1336 fybr LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) Hamilton Manufacturing Corp. 806 1707 Heartland Payment Systems 2101 Hectronic USA Corp 2129 Ideas that Stick LLC 606 INRIX 721 IntegraPark Inugo Systems 835 1705 iParq 1929 MacKay Meters, Inc. 316 Mathom Inc. 1611 MEYPAR 1319 Mobile SmartCity Corp (DBA Pango) 620 MobileNOW! 1109 Nationwide Payment Solutions 804 NetPark 1031 NTImports 1218 NuPark 1209 Parkeon 1517 Parking Reservation Software 1410 Parking Sense USA 319 Parkmobile, LLC 1119 ParkWhiz, Inc. 1711 Passport 801 POM Incorporated 1616 RezPort, Inc. 905 SKIDATA, Inc. 1401 T2 Systems, Inc. 818 ZipBy USA LLC

Exhibitors Product & Services Index

Mobile Applications (continued) Reservations 619

Automated Valet Parking Manager, LLC 1900 Ballparc 505 Calgary Parking Authority/ ParkPlus System 709 Chetu, Inc. 1235 Cleverciti Systems Corp 1415 Designa Access Corporation 1013 EDC Corp. (AIMS) 2016 First Transit, Inc. 1804 FoPark 1336 fybr LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) Hamilton Manufacturing Corp. 806 606 INRIX 721 IntegraPark 1319 Mobile SmartCity Corp (DBA Pango) 804 NetPark 1031 NTImports 1218 NuPark 1209 Parkeon 1517 Parking Reservation Software 1410 Parking Sense USA 319 Parkmobile, LLC 1119 ParkWhiz, Inc. 1616 RezPort, Inc. 905 SKIDATA, Inc. 1206 SpotHero 1401 T2 Systems, Inc. ZipBy USA LLC 818

Wayfinding 1511 505

All Traffic Solutions Calgary Parking Authority/ ParkPlus System 709 Chetu, Inc. 1235 Cleverciti Systems Corp 1111 Daktronics, Inc. 1415 Designa Access Corporation 917 ECO Lighting Solutions 807 FlexPost, Inc. 1804 FoPark

1404 1336 1618

Frogparking Limited fybr LLC Get My Parking (Agile Parking Solutions Pvt. Ltd.) 523 Indect 606 INRIX 2201 MDI Worldwide 1331 Miller Electric Company 1319 Mobile SmartCity Corp (DBA Pango) 1218 NuPark 910 Pacific Cascade Parking Equipment Corporation 809 ParKam 1209 Parkeon 1410 Parking Sense USA 319 Parkmobile, LLC 2029 Q-Free Boston 1429 Signal-Tech 1206 SpotHero 1401 T2 Systems, Inc. 221 Takeform 1513 VIMOC Technologies ZipBy USA LLC 818

Mobility 1641 TravelCar 1239 PARKIMON INC.

Parking Guidance Systems 619

Automated Valet Parking Manager, LLC 917 ECO Lighting Solutions 1804 FoPark 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1507 Mistall Insight Inc. 1031 NTImports 1228 ParkEyes 1410 Parking Sense USA 1513 VIMOC Technologies

Equipment 1331 Miller Electric Company 1031 NTImports 1623 ParkHelp

501 1513

TagMaster North America VIMOC Technologies

Signage 1511 All Traffic Solutions 1235 Cleverciti Systems Corp 1111 Daktronics, Inc. 917 ECO Lighting Solutions 807 FlexPost, Inc. 1804 FoPark 1404 Frogparking Limited 1619 GKD-USA 523 Indect 529 KEYTOP USA 1816 LocoMobi, Inc. 2201 MDI Worldwide 1611 MEYPAR 1331 Miller Electric Company 1031 NTImports Pacific Cascade Parking 910 Equipment Corporation 1717 Park Assist 1623 ParkHelp 717 Parking Logix 1410 Parking Sense USA 2029 Q-Free Boston 1429 Signal-Tech 221 Takeform 901 Toledo Ticket Company 1513 VIMOC Technologies 1230 Worldsensing

Software 1511 815 1617 619 505 511 709 706 1235 1416 1111 1415 917

All Traffic Solutions Amano McGann, Inc. ARH Inc. Automated Valet Parking Manager, LLC Calgary Parking Authority/ ParkPlus System Cellopark Technologies Ltd Chetu, Inc. Clancy Systems International Cleverciti Systems Corp Creditcall Corporation Daktronics, Inc. Designa Access Corporation ECO Lighting Solutions

Download the App! Look for IPI2018 129

Exhibitors Product & Services Index

Parking Guidance Systems (continued) Software (continued)

729 FlashParking 1804 FoPark 1404 Frogparking Limited 1336 fybr LLC 1701 Genetec Inc. 806 Hamilton Manufacturing Corp. 1707 Heartland Payment Systems 2101 Hectronic USA Corp 840 HTS Americas Inc. 523 Indect 606 INRIX 1720 Integrated Decisions & Systems, Inc. (IDeaS) 1705 iParq 1809 IPS Group, Inc. 529 KEYTOP USA 1816 LocoMobi, Inc. 1929 MacKay Meters, Inc. 1611 MEYPAR 1317 Millennium Digital Technologies 1331 Miller Electric Company 1319 Mobile SmartCity Corp (DBA Pango) 620 MobileNOW! 1109 Nationwide Payment Solutions 1031 NTImports 1218 NuPark 2222 Oobeo, Inc. 1717 Park Assist 809 ParKam 1623 ParkHelp 717 Parking Logix 1517 Parking Reservation Software 1410 Parking Sense USA 319 Parkmobile, LLC 1711 Passport 1601 PayByPhone Technologies, Inc. Payment Express USA LLC 604 2029 Q-Free Boston 1616 RezPort, Inc. 2007 Rydin 502 Secom International, Inc. 905 SKIDATA, Inc. 1401 T2 Systems, Inc. 130 Follow us on

501 TagMaster North America 1622 Text2Park 1323 TEZ 206 VenTek International 1513 VIMOC Technologies 1131 WiseMoving Technologies Corp. 1230 Worldsensing 818 ZipBy USA LLC

Systems 1331 Miller Electric Company 1031 NTImports 1623 ParkHelp 1019 Smarking, Inc. 501 TagMaster North America 1513 VIMOC Technologies 1131 WiseMoving Technologies Corp.

Pavement

Waterproofing 1428 LymTal International, Inc. 608 R&D Technical Solutions Ltd 808 Res-Tek

Pay By Cell 619

Automated Valet Parking Manager, LLC 1804 FoPark 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 2101 Hectronic USA Corp 1729 HUB Parking Technology Inugo Systems 835 1410 Parking Sense USA 319 Parkmobile, LLC 1104 PayLock IPT LLC 1323 TEZ

1031 NTImports

Coatings, Sealants, and Membranes 1428 LymTal International, Inc. MAPEI Corporation 310 808 Res-Tek 1123 Watson Bowman Acme Corp. Western Specialty Contractors 810

Maintenance and Repair 101 Cyclone Technology 1428 LymTal International, Inc. 310 MAPEI Corporation 808 Res-Tek Snow Dragon Snowmelters 711 1123 Watson Bowman Acme Corp. Western Specialty Contractors 810

Marking Paints, and Striping 1428

LymTal International, Inc.

Pervious Materials and Systems 310 MAPEI Corporation 1612 Rollpark

Equipment 1900 Ballparc 1404 Frogparking Limited 2101 Hectronic USA Corp Mathom Inc. 316 1109 Nationwide Payment Solutions

Software 1900 Ballparc 1013 EDC Corp. (AIMS) 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1404 Frogparking Limited 2101 Hectronic USA Corp 2129 Ideas that Stick LLC 1723 Infotraffic 1929 MacKay Meters, Inc. 316 Mathom Inc. 1331 Miller Electric Company 1109 Nationwide Payment Solutions 1410 Parking Sense USA 1119 ParkWhiz, Inc. 1323 TEZ 1131 WiseMoving Technologies Corp.

Exhibitors Product & Services Index

Pay By Cell (continued) Systems 1900 Ballparc Clancy Systems International 706 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 2101 Hectronic USA Corp 2129 Ideas that Stick LLC 316 Mathom Inc. 1331 Miller Electric Company 1109 Nationwide Payment Solutions 1131 WiseMoving Technologies Corp.

Pay Stations 619

Automated Valet Parking Manager, LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1629 Global Parking Solutions 806 Hamilton Manufacturing Corp. 2101 Hectronic USA Corp 1729 HUB Parking Technology 1511 OmniPark 905 SKIDATA, Inc. TIBA Parking Systems 415

Equipment 1929 MacKay Meters, Inc. 1511 OmniPark 732 Q-SAQ, Inc.

Pay & Display/Pay by Space 815 Amano McGann, Inc. 1900 Ballparc 812 BemroseBooth Paragon Limited 1222 Canada Ticket Inc. 1416 Creditcall Corporation 1415 Designa Access Corporation 729 FlashParking 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1629 Global Parking Solutions 806 Hamilton Manufacturing Corp. 2101 Hectronic USA Corp 629 IFB Ticket Systems 1809 IPS Group, Inc.

1816 LocoMobi, Inc. 1929 MacKay Meters, Inc. 1611 MEYPAR 923 Nagels North America LLC 1511 OmniPark 1209 Parkeon 502 Secom International, Inc. 429 Stego Inc. 1401 T2 Systems, Inc. 728 United Public Safety 206 VenTek International

Pay-On-Foot/Central Pay Stations 815 619

Amano McGann, Inc. Automated Valet Parking Manager, LLC 812 BemroseBooth Paragon Limited 1222 Canada Ticket Inc. 1201 Conduent, Inc. 1416 Creditcall Corporation 822 Current Components Inc. 1415 Designa Access Corporation 729 FlashParking 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1629 Global Parking Solutions 806 Hamilton Manufacturing Corp. 2101 Hectronic USA Corp 1729 HUB Parking Technology 1829 IP Parking 1809 IPS Group, Inc. 1816 LocoMobi, Inc. 1611 MEYPAR 923 Nagels North America LLC 804 NetPark 929 Scheidt & Bachmann USA, Inc. 502 Secom International, Inc. 905 SKIDATA, Inc. 429 Stego Inc. 1401 T2 Systems, Inc. 415 TIBA Parking Systems United Public Safety 728 206 VenTek International 1501 Weldon,Williams & Lick, Inc. 507 WPS USA Corp. 906 ZipPark, Inc.

Service and Repair 2101 Hectronic USA Corp 1829 IP Parking 1929 MacKay Meters, Inc. 1611 MEYPAR 808 Res-Tek

Software 105 Automotus 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1929 MacKay Meters, Inc. 316 Mathom Inc. 929 Scheidt & Bachmann USA, Inc. 1509 Transponder & Reader Engineered Systems Inc (TRES)

Payment Equipment 1734

FEIG Electronics, Inc.

Bill Changers/Change Machines 806 Hamilton Manufacturing Corp. 2101 Hectronic USA Corp 1829 IP Parking 1929 MacKay Meters, Inc. 1611 MEYPAR 804 NetPark 905 SKIDATA, Inc..

Cash Drawers 822 Current Components Inc. 1707 Heartland Payment Systems 1705 iParq 1809 IPS Group, Inc. 1611 MEYPAR 905 SKIDATA, Inc. 1401 T2 Systems, Inc.

Cashless Systems 519 619

3C Payment Automated Valet Parking Manager, LLC 1900 Ballparc 1416 Creditcall Corporation Current Components Inc. 822 1404 Frogparking Limited Download the App! Look for IPI2018 131

Exhibitors Product & Services Index

Payment Equipment (continued)

Cashless Systems (continued) 1629 Global Parking Solutions Hamilton Manufacturing Corp. 806 1707 Heartland Payment Systems 1729 HUB Parking Technology 835 Inugo Systems 1829 IP Parking 1809 IPS Group, Inc. 316 Mathom Inc. 1109 Nationwide Payment Solutions 1517 Parking Reservation Software 1601 PayByPhone Technologies, Inc. 504 Peripheral Dynamics Inc. 1616 RezPort, Inc. 502 Secom International, Inc. 1323 TEZ 818 ZipBy USA LLC

Coin/Currency Counting 1005 1809 905

CPI Crane Payment Innovations IPS Group, Inc. SKIDATA, Inc.

Coin/Token Units 1005 CPI Crane Payment Innovations 806 Hamilton Manufacturing Corp. 1929 MacKay Meters, Inc. 1611 MEYPAR

Payment Systems 105 Automotus 1900 Ballparc 822 Current Components Inc. 1013 EDC Corp. (AIMS) 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) Inugo Systems 835 316 Mathom Inc. 1109 Nationwide Payment Solutions 1806 ParkHub Q-SAQ, Inc. 732

132 Follow us on

Permits 1618

Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1218 NuPark 1104 PayLock IPT LLC 1501 Weldon,Williams & Lick, Inc.

Accessories and Displays 812 BemroseBooth Paragon Limited 1529 Complus Data Innovations, Inc. 1723 Infotraffic 2201 MDI Worldwide Nagels North America LLC 923 901 Toledo Ticket Company

Decals 1335

Advanced Card Systems and Solutions, Inc. 1900 Ballparc 812 BemroseBooth Paragon Limited 1222 Canada Ticket Inc. 1529 Complus Data Innovations, Inc. 528 DPS FlexPost, Inc. 807 1705 iParq 923 Nagels North America LLC 1511 OmniPark 2007 Rydin 1229 Southland Printing Co., Inc. 501 TagMaster North America 901 Toledo Ticket Company 728 United Public Safety 1501 Weldon,Williams & Lick, Inc.

Electronic 1335

Advanced Card Systems and Solutions, Inc. 812 BemroseBooth Paragon Limited 505 Calgary Parking Authority/ ParkPlus System 1210 CivicSmart 706 Clancy Systems International 1529 Complus Data Innovations, Inc. 1111 Daktronics, Inc. 1013 EDC Corp. (AIMS) 1804 FoPark 523 Indect

721 IntegraPark 1705 iParq 2301 IPDisplays LLC 316 Mathom Inc. 1218 NuPark 1511 OmniPark 1209 Parkeon 1410 Parking Sense USA 319 Parkmobile, LLC Q-SAQ, Inc. 732 708 Selex ES Inc. 1429 Signal-Tech 1901 Tannery Creek Systems, Inc. 901 Toledo Ticket Company United Public Safety 728 1513 VIMOC Technologies 1230 Worldsensing

Stickers 1335

Advanced Card Systems and Solutions, Inc. 1204 AWID, Inc. 812 BemroseBooth Paragon Limited 1222 Canada Ticket Inc. 1529 Complus Data Innovations, Inc. 528 DPS 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1705 iParq 923 Nagels North America LLC 1511 OmniPark 732 Q-SAQ, Inc. 2007 Rydin 1229 Southland Printing Co., Inc. 501 TagMaster North America 901 Toledo Ticket Company 1501 Weldon,Williams & Lick, Inc.

Tags 1335

Advanced Card Systems and Solutions, Inc. 1204 AWID, Inc. 1900 Ballparc 812 BemroseBooth Paragon Limited 1222 Canada Ticket Inc. 1529 Complus Data Innovations, Inc.

Exhibitors Product & Services Index

Permits (continued) Tags (continued)

Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1705 iParq 923 Nagels North America LLC 1511 OmniPark 732 Q-SAQ, Inc. 1229 Southland Printing Co., Inc. TagMaster North America 501 901 Toledo Ticket Company 728 United Public Safety 1501 Weldon,Williams & Lick, Inc.

Flashlights

Intercom Systems

910

1505 Commend, Inc. 607 DoorKing, Inc. 1611 MEYPAR 1331 Miller Electric Company 517 Parker Video Intercoms 905 SKIDATA, Inc. 521 Vingtor-Stentofon by Zenitel

1618

Purchasing Software 1335 1013 1404 1618 316 1104 929

Advanced Card Systems and Solutions, Inc. EDC Corp. (AIMS) Frogparking Limited Get My Parking (Agile Parking Solutions Pvt. Ltd.) Mathom Inc. PayLock IPT LLC Scheidt & Bachmann USA, Inc.

Renewable Energy Solar

719 Alpha Technologies, Inc. 1619 GKD-USA 1629 Global Parking Solutions 1809 IPS Group, Inc. 1331 Miller Electric Company 732 Q-SAQ, Inc. 429 Stego Inc.

Wind 429

Stego Inc.

Pacific Cascade Parking Equipment Corporation

Sensors 511 Cellopark Technologies Ltd 1210 CivicSmart ECO Lighting Solutions 917 1734 FEIG Electronics, Inc. 1336 fybr LLC 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1507 Mistall Insight Inc. OPTEX Inc. 921 1806 ParkHub 717 Parking Logix 1410 Parking Sense USA Q-SAQ, Inc. 732 713 SURVISION

Vests 2201 910

MDI Worldwide Pacific Cascade Parking Equipment Corporation

Cushion Bumper Guard 910 1009

Pacific Cascade Parking Equipment Corporation Sentry Protection LLC

815 1505 500 1701 1317 1331 1305

Amano McGann, Inc. Commend, Inc. CyberLock, Inc. Genetec Inc. Millennium Digital Technologies Miller Electric Company Universal Boot Inc.

Vehicle Theft Deterrent 840 HTS Americas Inc. 713 SURVISION 1305 Universal Boot Inc.

Voice Activated 1505

Security Systems

Commend, Inc.

1804 FoPark

Signage

CCTV/Cameras

2201 MDI Worldwide 1410 Parking Sense USA 312 PICTOFORM

815 Amano McGann, Inc. 105 Automotus 1804 FoPark 1701 Genetec Inc. 840 HTS Americas Inc. 1331 Miller Electric Company 1507 Mistall Insight Inc. Stego Inc. 429 501 TagMaster North America

Emergency Phones

Safety Equipment

Programs and Systems

1505 1331 521

Commend, Inc. Miller Electric Company Vingtor-Stentofon by Zenitel

Banners 1623 ParkHelp

Billboards/LED 1111 Daktronics, Inc. 1619 GKD-USA 523 Indect 2301 IPDisplays LLC 1611 MEYPAR 1331 Miller Electric Company 1623 ParkHelp 1513 VIMOC Technologies 1801 W.S. Tyler

Download the App! Look for IPI2018 133

Exhibitors Product & Services Index

Signage (continued) Electronic 1331 Miller Electric Company 1623 ParkHelp

Frames 1902 International Zinc Association 2201 MDI Worldwide 1623 ParkHelp

Lighted 523 Indect 2301 IPDisplays LLC 2201 MDI Worldwide 1331 Miller Electric Company 1623 ParkHelp 1429 Signal-Tech 1801 W.S. Tyler

Portable 1511 807 2201 910

All Traffic Solutions FlexPost, Inc. MDI Worldwide Pacific Cascade Parking Equipment Corporation

1618

Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1331 Miller Electric Company 1410 Parking Sense USA 312 PICTOFORM 1513 VIMOC Technologies

Snow Removal 711 1822

Snow Dragon Snowmelters Trecan Snowmelters

Solar/Photovoltaics Frameworks 1331

Miller Electric Company

Meters 316 1331

Mathom Inc. Miller Electric Company

Panels 1611 MEYPAR 1331 Miller Electric Company 717 Parking Logix

Steel Structural Systems

Variable Messaging

Coatings

1511 1235 1111 1404 1618

1635

All Traffic Solutions Cleverciti Systems Corp Daktronics, Inc. Frogparking Limited Get My Parking (Agile Parking Solutions Pvt. Ltd.) 523 Indect 2301 IPDisplays LLC 2201 MDI Worldwide 1331 Miller Electric Company 1410 Parking Sense USA 2029 Q-Free Boston 1429 Signal-Tech 1513 VIMOC Technologies

Wayfinding 917 ECO Lighting Solutions FlexPost, Inc. 807 1804 FoPark 1404 Frogparking Limited 134 Follow us on

American Institute of Steel Construction 1902 International Zinc Association 1428 LymTal International, Inc. 608 R&D Technical Solutions Ltd 808 Res-Tek 810 Western Specialty Contractors

Fireproofing 1635 1123

American Institute of Steel Construction Watson Bowman Acme Corp.

Manufacturers 1635

American Institute of Steel Construction 229 Cambridge Architectural Mesh 1611 MEYPAR 808 Res-Tek

Ticket Boxes/ Dispensers/Spitters 815 619

Amano McGann, Inc. Automated Valet Parking Manager, LLC 1900 Ballparc 812 BemroseBooth Paragon Limited 806 Hamilton Manufacturing Corp. 1729 HUB Parking Technology 1611 MEYPAR 923 Nagels North America LLC 910 Pacific Cascade Parking Equipment Corporation 732 Q-SAQ, Inc. 507 WPS USA Corp.

Tickets/Paper Products 812 BemroseBooth Paragon Limited 601 Cardinal Tracking, Inc. 1210 CivicSmart 528 DPS IFB Ticket Systems 629 1705 iParq 923 Nagels North America LLC 910 Pacific Cascade Parking Equipment Corporation 1229 Southland Printing Co., Inc. 901 Toledo Ticket Company 1501 Weldon,Williams & Lick, Inc.

Time Clocks 910 612

Pacific Cascade Parking Equipment Corporation NOVAtime Technology Inc

Transaction Counters/ Monitors 1618 1507 1410

Get My Parking (Agile Parking Solutions Pvt. Ltd.) Mistall Insight Inc. Parking Sense USA

Exhibitors Product & Services Index

Turnstiles 829 1331 732

FAAC International, Inc. Miller Electric Company Q-SAQ, Inc.

Valet 1618

Get My Parking (Agile Parking Solutions Pvt. Ltd.) 1323 TEZ 415 TIBA Parking Systems 906 ZipPark, Inc.

Equipment 1806 ParkHub 732 Q-SAQ, Inc. 1323 TEZ

Revenue Control 815 619

Amano McGann, Inc. Automated Valet Parking Manager, LLC 500 CyberLock, Inc. 729 FlashParking 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) Hamilton Manufacturing Corp. 806 1729 HUB Parking Technology 835 Inugo Systems 1721 Kowee 1611 MEYPAR 804 NetPark 2222 Oobeo, Inc. 732 Q-SAQ, Inc. 1616 RezPort, Inc. 1401 T2 Systems, Inc. 1622 Text2Park 1323 TEZ 415 TIBA Parking Systems 906 ZipPark, Inc.

Signage 807 FlexPost, Inc. 1723 Infotraffic 1331 Miller Electric Company 901 Toledo Ticket Company

Stations 2222 910

Oobeo, Inc. Pacific Cascade Parking Equipment Corporation

Validation Machines/ Voucher Systems 619

Automated Valet Parking Manager, LLC 1900 Ballparc 806 Hamilton Manufacturing Corp. 1729 HUB Parking Technology 1816 LocoMobi, Inc. 1611 MEYPAR 804 NetPark Q-SAQ, Inc. 732 905 SKIDATA, Inc. 1323 TEZ 415 TIBA Parking Systems WPS USA Corp. 507 818 ZipBy USA LLC

Vehicles (Alternative Fuel (AFV)) 2015

REV Group: ENC (ElDorado National Company)

Electric Vehicles 305

Westward Industries Ltd.

Other 619

Automated Valet Parking Manager, LLC 707 Innoplast, Inc 1720 Integrated Decisions & Systems, Inc. (IDeaS) 1317 Millennium Digital Technologies 1021 Schaper Company 1323 TEZ

Vehicles (Buses/Shuttles) 2015

REV Group: ENC (ElDorado National Company)

Vehicles

Enforcement

2015

1933

REV Group: ENC (ElDorado National Company)

Enforcement 105 Automotus 1804 FoPark 1404 Frogparking Limited 1618 Get My Parking (Agile Parking Solutions Pvt. Ltd.) 2129 Ideas that Stick LLC 835 Inugo Systems 1218 NuPark 1104 PayLock IPT LLC 1323 TEZ 728 United Public Safety

Sales and Rentals 101 Cyclone Technology 1641 TravelCar 1408 Zipcar, Inc.

ACCEO Solutions Inc., gtechna Division 105 Automotus 1404 Frogparking Limited

Manufacturers 1617 1629 806 1822

ARH Inc. Global Parking Solutions Hamilton Manufacturing Corp. Trecan Snowmelters

Parts and Services 1629 2015

Global Parking Solutions REV Group: ENC (ElDorado National Company)

Sales and Rentals 2015 1822

REV Group: ENC (ElDorado National Company) Trecan Snowmelters

Download the App! Look for IPI2018 135

Exhibitors Product & Services Index

Vehicles (Low-Emitting and Fuel Efficient) 2015 305

REV Group: ENC (ElDorado National Company) Westward Industries Ltd.

Waterproofing 1428 608 301

LymTal International, Inc. R&D Technical Solutions Ltd Walter P Moore & Associates

Wayfinding Systems 917 1804 1404 1618 1410 1429

ECO Lighting Solutions FoPark Frogparking Limited Get My Parking (Agile Parking Solutions Pvt. Ltd.) Parking Sense USA Signal-Tech

External 1511 1336 606 1410 1429 221 1513 1230

All Traffic Solutions fybr LLC INRIX Parking Sense USA Signal-Tech Takeform VIMOC Technologies Worldsensing

Internal 1511 917 1336 606 1410 1429 221 1513 1230

All Traffic Solutions ECO Lighting Solutions fybr LLC INRIX Parking Sense USA Signal-Tech Takeform VIMOC Technologies Worldsensing

Web-Based Software

Wheel Immobilizers

1335

706 910

1511 1617 619 1900 505 601 709 1210 1529 1415 1404 1618 806 1729 606 1705 1721 1611 804 612 517 1623 1806 1517 1410 1104 801 732 2007 905 1019 415 1513 507

Advanced Card Systems and Solutions, Inc. All Traffic Solutions ARH Inc. Automated Valet Parking Manager, LLC Ballparc Calgary Parking Authority/ ParkPlus System Cardinal Tracking, Inc. Chetu, Inc. CivicSmart Complus Data Innovations, Inc. Designa Access Corporation Frogparking Limited Get My Parking (Agile Parking Solutions Pvt. Ltd.) Hamilton Manufacturing Corp. HUB Parking Technology INRIX iParq Kowee MEYPAR NetPark NOVAtime Technology Inc Parker Video Intercoms ParkHelp ParkHub Parking Reservation Software Parking Sense USA PayLock IPT LLC POM Incorporated Q-SAQ, Inc. Rydin SKIDATA, Inc. Smarking, Inc. TIBA Parking Systems VIMOC Technologies WPS USA Corp.

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1104 1305

Clancy Systems International Pacific Cascade Parking Equipment Corporation PayLock IPT LLC Universal Boot Inc.

Wireless Communications 1900 1210 500 1415 607 917 1404 1629 1707 1705 1317 1517 1410 1122 1323 415 1513 818

Ballparc CivicSmart CyberLock, Inc. Designa Access Corporation DoorKing, Inc. ECO Lighting Solutions Frogparking Limited Global Parking Solutions Heartland Payment Systems iParq Millennium Digital Technologies Parking Reservation Software Parking Sense USA Reno A&E/Eberle Design TEZ TIBA Parking Systems VIMOC Technologies ZipBy USA LLC

2017 Year in Review As the largest association of parking, transportation, and mobility professionals, IPI is focused on supporting the industry’s growth and the critical role it plays around the world. Driven by tremendous member involvement, 2017 was an important year in IPI’s mission to advance the parking profession. From dynamic trainings to meaningful networking events, IPI offered more opportunities than ever to connect with colleagues and resources. Celebrate IPI and its members with these highlights from the past year. Hot Off the Press

IPI Data Exchange IPI is setting the industry standard—quite literally. The first sections of the new standard for Parking Location and Rates & Occupancy launched last year, with a very public push for industry feedback. Look for the next sections of the IPI-DataEx standard to follow in 2018 as we move the market to greater efficiency and innovation in concert with the global Alliance for Parking Data Standards (APDS).

Industry Snapshot “Parking Analytics: An Industry Snapshot” is a report that collects and analyzes specific data on IPI members to enhance our understanding of the fast-changing parking industry. The latest version expands the responses to include commercial operators and consultants. The next update is planned for fall 2018—take the survey at parking.org/KPIs.

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2017 Year in Review

Parking, from A to Z IPI and the British Parking Association released the “Technology Glossary for Parking Professionals.” The resource defines parking technology terms to help industry professionals better communicate with their peers, those in related industries, suppliers, and the public. Download it from the resource center at parking.org.

Accessible Parking Coalition A major, multi-year IPI initiative under the Parking Matters® umbrella will address accessible parking and disabled placard abuse. The new IPI-led Accessible Parking Coalition (APC) is the first time this issue has been looked at on a national level by a unified group of parking, transportation, and mobility experts; government agencies such as the National Highway Traffic Safety Administration and Health & Human Services; advocacy groups for people with disabilities; civil rights advocates; and those in the independent living movement, among others. The coalition first gathered at an IPI-U.S. Access Board Stakeholders’ Forum in Washington, D.C., in December to hear a preliminary report on a national study among people with disabilities developed by IPI and distributed by APC partners. Look for updates on planned APC activities and outreach including an online resource center and media and public awareness campaign.

The Value of CAPP A new video educates and encourages those who are considering CAPP certification. “CAPPs on What the Certification Means for Them” features IPI members who have earned the credential explaining how CAPP furthers their careers. Watch the video for some familiar faces and advice about pursuing CAPP at parking.org/cappvideo.

With Gratitude IPI thanks its members and the parking community for your dedication, leadership, and support for the association this year. IPI’s greatest resource is truly its numerous and talented volunteers. Visit parking.org for more ways to show Parking Matters.

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2017 Year in Review

Digital Solutions Treasure Trove

Career-Minded

IPI’s robust Resource Center is a highly searchable, regularly updated database of information on topics such as finance, operations, human resources, design, construction, sustainability, technology, transportation, mobility, and more. Access articles from The Parking Professional magazine, Parking Matters Blog posts, IPI and related publications and research, case studies, events, and educational and networking opportunities.

IPI’s enhanced CareerHQ connects employers and job seekers. And now, all new job listings are automatically shared to IPI’s Facebook and Twitter pages. Upload your resume to careers.parking.org and find your next big opportunity.

Conference Connections

International Parking Conference Participants from nine countries joined IPI in Bogotá, Colombia, in October for the seventh International Parking & Mobility Conference. Some of the world’s leading parking, transportation, and mobility experts came together to rethink parking design, operations, and management.

Leadership Summit IPI’s inaugural Leadership Summit in Atlantic Beach, Fla., delivered an engaging, retreat-style professional development experience. Limited to 100 industry leaders and rising stars in the parking, transportation, and mobility world, the twoday intensive event included presentations, networking, and even a session of sunrise yoga. Plan on reserving your spot at the 2018 Leadership Summit at parking.org/100.

GPALs Summit The fifth annual Global Parking Association Leaders (GPALs) Summit met in Rotterdam, Netherlands, during the European Parking Association Congress. Parking association executives from 16 countries discussed data, mobility, and parking management. IPI established GPALs in 2012 to foster collaboration among the global parking community. The next meeting will be at the 2018 IPI Conference & Expo in Orlando, Fla. Download the App! Look for IPI2018 139

Reference IPI Board of Directors 2017â&#x20AC;&#x201C; 2018 Chair (2019) Roamy R. Valera, CAPP CEO NewTown Advisors, LLC Chair-Elect (2019) David G. Onorato, CAPP Executive Director Pittsburgh Parking Authority Treasurer (2019) Gary A. Means, CAPP Executive Director Lexington & Fayette County Parking Authority Past Chair (2019) Kim Jackson, CAPP Director, Parking & Transportation Services Princeton University (2019) Bridgette Brady, CAPP Director of Transportation Services Cornell University (2018) Allen Corry, CAPP Assistant VP, Parking Business Unit DFW International Operations Department

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(2019) Laurens Eckelboom, MA, MM VP, Head of Business Development, Connected Vehicles SAP

(2019) Temitope Longe, MBA Specialist, Contract Performance Management Parking Division, Integrated Transport Centre, Abu Dhabi

(2019) Lance Hale Director of Transportation & Parking Northwestern University

(2018) Mark Lyons, CAPP Parking Manager City of Sarasota

(2018) David C. Hill, MA CAPP Chief Executive Officer Clayton Hill Associates International Representative (2019) Alejandro Jaramillo Abondano Chief Executive Officer APO de Colombia S.A. (2018) Dan Kupferman, CAPP Director of Car Park Management Systems Walker Consultants

(2019) Brent Paxton Chief Business Development Officer Premium Parking (2018) Brian D. Shaw, CAPP Director of Parking & Transportation Services Stanford University IPI Professional Staff Shawn D. Conrad, CAE Chief Executive Officer International Parking Institute

Reference

IPI 2018 Host Committee

The success of the IPI Conference & Expo would not be possible without the dedication of its local host committee. The support and volunteers the committee provides are an integral part of your conference experience. Pamela G. Corbin, CAPP (Committee Chair) Parking Administrator and Planning Manager City of Orlando Parking Division Dorothy Harris (Committee Mentor) Senior VP, Parking and Transportation Denver International Airport Denver, CO

Valerie Trammel Marketing and Customer Service Supervisor City of Orlando Parking Division

Tracie Saunders Office Manager, Dept of Parking & Transportation University of Central Florida

Marilyn Etheridge Association Manager Florida Parking and Transportation Association

Krishna Singh Director, Parking & Transportation University of Central Florida

Eric McClung Manager, Parking Operations Greater Orlando Aviation Authority

Brian Dickson General Manager, Theme Park Operations | Traffic and Roadways Walt Disney World Transportation

Scott Hutchison (Committee Sponsor) Executive Vice President ABM

Zulai Perez Assistant Manager, Parking Operations Greater Orlando Aviation Authority

Jackie Vernon Manager, Guest Experience Integration Walt Disney World Transportation

Joshua Alves Parking Operations Program Manager City of Orlando Parking Division

Shanta Jackson General Manager, UCF Division Transdev on Demand

*Alpha by organization

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Reference

State & Regional Associations The International Parking Institute allies with state and regional parking associations to assist each other in matters of common interest and value and to advance the parking profession. This commitment involves support and promotion of events for our allied state and regional organizations. Want to learn more and get involved? Contact your local State and Regional Association and visit the websites listed below or parking.org/sra. Big Ten/Midwestern Universities Transportation and Parking

Mid-South Transportation & Parking Association (MSTPA) mstpa.org

California Public Parking Association (CPPA) cppaparking.org

New England Parking Council (NEPC) newenglandparkingcouncil.org

Campus Parking and Transportation Association (CPTA) cptaonline.org

New Jersey Parking Association (NJPA) njparkinginst.com

New York State Parking Association (NYSPA) nyspa.net

Carolinas Parking Association (CPA) carolinasparking.org

Pacific Intermountain Parking & Transportation Association (PIPTA) pipta.org

Florida Parking and Transportation Association (FPTA) flparking.org

Pennsylvania Parking Association (PPA) paparking.org

The Parking Association of Georgia (PAG) parkingassociationofgeorgia.com

Great Northern Parking Association

Michigan Parking Association (MPA) mpatoday.org Middle Atlantic Parking Association (MAPA) midatlanticparkingassociation.org 142 Follow us on

Southwest Parking & Transportation Association (SWPTA) southwestparking.org Texas Parking and Transportation Association (TPTA) texasparking.org Parking Association of the Virginias (PAV) pavonline.org

Reference

IPI Staff & Onsite Contacts Shawn Conrad, CAE Executive Director conrad@parking.org

Michelle W. Jones, CMP Director, Convention & Meeting Services mjones@parking.org

Ana Hengist Training Specialist (South America and Mexico) hengist@parking.org

Rachel Yoka, CAPP, LEED AP BD+C Vice President, Program Development yoka@parking.org

Tina Altman Member & Event Services taltman@parking.org

Jean Miller Executive Assistant miller@parking.org

Monica Arpino Special Projects Coordinator arpino@parking.org

Rita Pagan Sales & Exhibit Coordinator pagan@parking.org

Cindy Campbell Senior Training & Development Specialist campbell@parking.org

Stephanie Santoro Program Marketing & Special Projects santoro@parking.org

Justin L. Grunert LMS and Training Coordinator grunert@parking.org

Helen Sullivan, APR, Fellow PRSA Communications Counsel sullivan@parking.org

Bonnie L. Watts, CEM Vice President, Sales watts@parking.org

Kathleen Federici, M.Ed. Director, Professional Development federici@parking.org Kim Fernandez Director of Publications & Editor, The Parking Professional fernandez@parking.org

CONFERENCE STAFF Blake Hobbs, CMP Experient, A Maritz Travel Company Meeting & Event Manager

Steve Holst Global Experience Specialists (GES) Official Show Decorator

Francesca Purcell Raven Rock Events Meeting & Event Manager

John Kreis John Kreis Photography Conference Photographer

Tom Sterner Production Resource Group (PRG) Account Executive

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Calendar of Upcoming Events If you’re looking for more details on any of these events, check out the calendar in every issue of The Parking Professional magazine or our online calendar at parking.org.

2018 JUN 19 New York State Parking Association (NYSPA) Summer Training at Hinerwadel’s Grove JUL 18 IPI Webinar: Building a New Data Standard for Parking parking.org/webinars JUN 24 – 27 World Parking Symposium JUL 9 – 12 National Center for Spectator Sports Safety and Security (NCS4) Annual Conference JUL 25 – 27 Pacific Intermountain Parking and Transportation Association (PIPTA) Conference AUG 6, 7, 9, 14 IPI Training: Parksmart Advisor (online, instructor-led) parking.org/professionaldevelopment/parksmart/

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AUG 15 Call for Submissions for 2019 IPI Conference & Expo parking.org

OCT 7 – 10 Campus Parking and Transportation Association (CPTA) Conference

SEP 12 IPI Webinar: Park That Phone! The Road to a New Brand

OCT 9 – 12 New York State Parking Association (NYSPA) 26th Annual Conference

SEP 12 Call for Awards Nominees and Submissions parking.org/awards

OCT 10 – 12 Parking Association of the Virginias (PAV) Fall Workshop and Tradeshow

SEP 16 – 19 Canadian Parking Association Annual Conference SEPT 17 – 19 Southwest Parking and Transportation Association (SWPTA) Annual Fall Conference SEPT 26 – 28 Carolinas Parking Association (CPA) Annual Conference & Tradeshow OCT 4 – 5 Pennsylvania Parking Association (PPA) Fall Training and Golf Outing

OCT 17 IPI Webinar: Being a Superhero to Your City parking.org/webinars OCT 18 – 19 IPI’s Leadership Summit parking.org/100 NOV 6, 8, 13, 15 IPI Training: Parksmart Advisor (online, instructor-led) parking.org/professionaldevelopment/parksmart/ NOV 7 – 8 Mid-Atlantic Parking Association (MAPA) Annual Conference

Calendar of Upcoming Events

NOV 7 – 9 California Public Parking Association (CPPA) 35th Annual Conference NOV 14 – 16 USGBC Greenbuild Conference, featuring Parksmart

NOV 15 – 17 New Jersey Parking Institute (NJPI) Annual Conference & Workshop DEC 4 – 7 Florida Parking & Transportation Association (FPTA) Conference

2019 JUNE 9 – 12 IPI 2019 Conference & Expo in Anaheim, Cali.

IPI CONFERENCE LOCATIONS 2006–2022 2006 Las Vegas

2012 Phoenix

2018 Orlando

2007 Tampa

2013 Fort Lauderdale

2019 Anaheim

2008 Dallas

2014 Dallas

2020 Texas

2009 Denver

2015 Las Vegas

2021 Tampa

2010 Las Vegas

2016 Nashville

2022 Toronto

2011 Pittsburgh

2017 New Orleans

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What's Next The 2018 IPI Conference & Expo offered invaluable education, networking, and benefits to everyone who participated. Take a day or two to recover, but don’t let too much time pass and lose any of your momentum! Eight Ways to Maximize Your Conference Experience Register for the IPI Leadership Summit, October 18 – 19 in Denver, Colo. This will be a sell-out, as we are limited to 100 attendees. Make sure you are one of these VLPs (Very Lucky People!). Visit parking. org/100 to register today.

Continue your education through online courses, webinars, and in-person professional development seminars. Online classes are at your fingertips, on your schedule. (And get your conference discount for online courses through August 31, 2018.)

Become a CAPP candidate. Your attendance at the Conference education sessions earned up to 9 CAPP Points that contribute to your certification application. Download the Resource Guide and sample exam and get started today! parking.org/capp

Attend events hosted by your local State and Regional Association. These organizations offer incredible content and networking opportunities yearround. Events are listed in The Parking Professional calendar as well as online at parking.org.

Check out the Forum—our newest member benefit—and connect with your colleagues yearround at forum.parking.org. (And don’t forget Facebook, Twitter, and Instagram!) Make sure you connect with the new contacts you made at the show.

Save the date for IPI 2019, June 9 – 12 in Anaheim, Calif.—plan early and attend with your colleagues, and submit your next presentation—the Call for Presentations opens in late August 2018.

Kickstart your organization to pursue accreditation. 4 Organizations that meet the criteria are recognized as the best in the industry and stay at the top of their game. The APO Manual for Applicants and Matrix are available to all, free of charge at parking.org/apo.

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Get Your Summer Reading On. Take your brandnew copy of IPI's newest publication, A Guide to Parking, to the beach, the lake, or wherever your summer takes you. Find out more at parking.org/textbook.

Advertiser Index Amano McGann, Inc................................................................................................... 43 Calgary Parking Authority/ ParkPlus System.....................................70 (Back of Tab) Designa Access Corporation........................................................................................ 6 EDC Corp. (AIMS).................................................................................................. 34 FAAC International, Inc....................................................................Inside Front Cover GKD-USA.................................................................................................................... 59 Integrated Decisions & Systems, Inc. (IDeaS)............................................................. 9 IP Parking..................................................................................................................... 3

DOWNLOAD THE GAYLORD NAVIGATE APP that uses beacon technology to pinpoint your location and guide you with stepby-step instructions.

Linebarger Goggan Blair & Sampson, LLP............................................................. 110 Parking Network........................................................................................................ 49 Rydin............................................................................................................................. 4 SP+................................................................................................112 (Back of Tab) T2 Systems, Inc..............................................................................35 (Front of Tab) TIBA Parking Systems................................................................................................ 24 Toledo Ticket Company............................................................... Inside Back Cover Trecan Snowmelters.................................................................................................. 27 Walker Consultants..................................................................................... Back Cover WGI, Inc....................................................................................................................... 17

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Find a Job. Post a Job. IPIâ&#x20AC;&#x2122;s Career HQ. Discover your next parking industry job or candidate in IPIâ&#x20AC;&#x2122;s Career HQ. Reach thousands of parking, transportation, and mobility professionals. New positions are posted daily with opportunities for every level.

Where will you go? Find out at careers.parking.org 148 Follow us on