Parking & Mobility — June 2022 by International Parking & Mobility Institute

INTERNATIONAL PARKING & MOBILITY INSTITUTE JUNE 2022

2022

IPMI Awards of Excellence

City of Hope Parking Structure A, Duarte, California. Winner of the 2022 Award of Excellence in Architectural Design. (Photo courtesy of RMA Photography)

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INTERNATIONAL PARKING & MOBILITY INSTITUTE JUNE 2022 VOL. 4 / N0. 6

FEATURES

A Smarter Parking Experience

Airport Parking Needs to Get Smart By Josh Feinberg and Scott Hutchison

Re-Imagining Parking Assets

Supporting Expanding Mobility Patterns Through Alternative Lot Usage By Larry Isrow

Today’s Challenges Meet Tomorrow’s Solutions

Leveraging Smart Parking to Address Mobility, Compliance, and Optimization By Dan Mathers

A Differing Perspective

Parking Garages Should NOT be the Gas Stations of the Future By Mary S. Smith

2022 IPMI Awards

Awards presented for remarkable achievements, innovations, and initiatives in our industry. by Dorothy J. Verdon, CPSM

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

/ EDITOR’S NOTE

DEPARTMENTS 4 ENTRANCE 3,2,1...Countdown to New Orleans By Josh Cantor, CAPP

6 FIVE THINGS 5 Projects Awarded the 2022 IPMI Award of Excellence

8 THE BUSINESS OF PARKING Crisis, Leadership, Risk-Taking, and You By Julius E. Rhodes, SPHR

10 THE GREEN STANDARD Cautious Optimism about EVs By Josh Naramore

12 DIVERSITY, EQUITY, & INCLUSION You Don’t Know What You Don’t Know By Richard Easley, CAPP

16 MOBILITY & TECH Giving Up the Curb By Jon Hamblen

18 STATE & REGIONAL SPOTLIGHT Michigan Parking Association | We’re Just Getting Started By Jack Janiga

20 ASK THE EXPERTS 60 AROUND THE INDUSTRY 64 PARKING & MOBILITY CONSULTANTS

I REMEMBER GOING THROUGH the Spaceship Earth

attraction at Epcot Center in Orlando, Florida as a kid. I loved knowing we were moving around in the huge golf-ball shaped sphere and taking the journey from the dawn of humanity through to a future that I had never imagined. My favorite part was when you saw the real-life people (well, mannequins anyway) talking on a “video” call, and then you swung around to see the reverse on the other side. Remember that part? I was fascinated—how is that possible? How can we be seeing the person we are talking to on the phone? Like on a television? Back in those days we only had land lines for phones, not even cell phones yet, and FaceTime was not even a twinkle in anyone’s eye. I was hooked. I rode Spaceship Earth over and over, captivated by a future that I could not even comprehend. The first time I saw FaceTime, it was immediate—Spaceship Earth. It happened. It took decades to catch up, but it finally did. Finally, the future was now. I think about that a lot these days. I have not been to Epcot in a long time, and I wonder what that attraction looks like now. What is the next glimpse into the future? What is the next prediction of what our lives will be? This issue of Parking & Mobility has a dual focus, both giving us a glimpse into the future of our industry. We will be announcing the winners of the 2022 Awards of Excellence, shining the spotlight on the projects that lead the field and set the bar for parking and mobility delivery. This issue of Parking & Mobility also focuses on re-thinking cars. What is the future of our most common form of transport? From electric to connected and autonomous vehicles, from parking guidance systems to apps that can take us from our living rooms to any destination with all the stops in-between, I often feel like I am on that same ride again, in Spaceship Earth on the people-mover with the air conditioning blasting on me, being shuffled from exhibit to exhibit showing me what the future is going to look like. And it is awesome. The future is now. Welcome to the re-examination of cars. I appreciate you joining me for the ride.

66 ADVERTISERS INDEX 67 CALENDAR Melissa Rysak, editor rysak@parking-mobility.org

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/ ENTRANCE

PUBLISHER

3,2,1 ... Countdown to New Orleans

Shawn Conrad, CAE

conrad@parking-mobility.org EDITOR

Melissa Rysak, CPSM

rysak@parking-mobility.org TECHNICAL EDITOR

Rachel Yoka, CAPP, LEED AP BD+C yoka@parking-mobility.org CONTRIBUTING EDITOR

Bill Smith, APR

bsmith@smith-phillips.com ADVERTISING SALES AND SUBSCRIPTIONS

Tina Altman

taltman@parking-mobility.org

By Josh Cantor, CAPP

ITH THE IPMI 2022 Parking & Mobility Conference & Expo

upcoming July 24-27 in New Orleans (register now!), I was thinking about our recent conference in Tampa, and all the years before, plus all the state and regional conferences I have had the privilege of attending. Three things that I have always enjoyed and take away from the conferences and workshops are:

PUBLICATION DESIGN

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info@bonotom.com For subscription changes, contact Tina Altman, taltman@parking-mobility.org or 888.IPMI.NOW. Parking & Mobility (ISSN 0896-2324 & USPS 001436) is published monthly by the International Parking & Mobility Institute. P.O. Box 3787 Fredericksburg, VA 22402 Phone: 888.IPMI.NOW Fax: 703.566.2267 Email: info@parking-mobility.org Website: parking-mobility.org Send address changes promptly to: Parking & Mobility or submit online at parking-mobility.org. P.O. Box 3787 Fredericksburg, VA 22402 Interactive electronic version of Parking & Mobility for members and subscribers only at parking-mobility. org/magazine. Copyright © International Parking & Mobility Institute, 2022. Statements of fact and opinion expressed in articles contained if Parking & Mobility are the sole responsibility of the authors and do not necessarily represent an official expression of policy or opinion on the part of officers or the members of IPMI. Manuscripts, correspondence, articles, product releases, and all contributed materials are welcomed by Parking & Mobility; however, publication is subject to editing, if deemed necessary to conform to standards of publication. The subscription rate is included in IPMI annual dues. Subscription rate for non-members of IPMI is $120 per year (U.S. currency) in the U.S., Canada, and Mexico. All other countries, $150. Back issues, $10.

1. learning from educational sessions. 2. networking time with my peers. 3. spending time on the tradeshow floor. The dozens of educational sessions include presentations on almost any topic in parking and transportation that you can imagine, from curb management to maintenance to micro-mobility, with a whole lot of technology sessions as well. Examination of case studies allows you to learn from those who have gone through a process that you may be considering taking on; get real-life advice and tips on what works best and what to avoid. Panel discussions with industry experts offer a chance to hear multiple viewpoints on subjects that are having significant impacts on our industry. While the learning is great, arguably my favorite part of conferences is the networking time and opportunities to talk to my peers and colleagues. Besides catching up with friends who I have got to know well over many years, I learn by having those informal discussions with people I respect and that have accomplished so much. I use these opportunities to ask questions I didn’t have time to in a session or to follow up on an email exchange I may have already had. One of the hallmarks of our industry is how generous people are with sharing their time and helping each other, the true friendships that evolve over time, and the

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

swapping of stories that only someone in parking, transportation, and mobility could understand or even laugh at. My advice—take time to meet people, as you never know where a casual conversation one day in the hallway between sessions could lead to a lifetime of friendship and partnership. Lastly, take time to peruse the tradeshow floor. I love visiting the booths of vendors I do business with or am considering, but I also love getting to meet new vendors, seeing new products and solutions. As I learn from vendors, I have also realized that vendors learn from us as the users, which leads to better products. Plus, there’s always a lot of swag to get. My house and office are littered with pens, cups, sunglasses, shirts, and all the other things from parking shows! Knowing that I have access to educational sessions, networking, and the tradeshow has kept me coming back to the IPMI Conference & Expo year after year. Whether this year is your first Conference or your 20th, take full advantage of what the conference and IPMI has to offer. I look forward to seeing everyone in ‘Nawlins! ◆ JOSH CANTOR, CAPP, is director, parking & transportation, for George Mason University and a member of IPMI’s Board of Directors. He can be reached at jcantor1@gmu.edu.

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PROJECTS AWARDED THE 2022 IPMI Award of Excellence This issue of Parking & Mobility features the best of the best in recently completed parking and mobility projects. The IPMI Awards of Excellence celebrate achievements in parking, transportation, and mobility projects and exemplifies industry excellence. The judges had their work cut out for them this year, as the competition was among the highest caliber ever seen and the projects submitted raised the bar of excellence to new levels. What these five projects share is not only excellent planning, design, and execution but an impact that can be felt far beyond the project itself. They also share the wonderful story that each project tells about our parking and mobility community. Please check out the full stories on all of the Awards of Excellence and Awards of Merit winners on Page 42. *LISTED ALPHABETICALLY BY AWARDEE NAME

he Bay Runner Trolley and Micromobility Program T Organization: City of Sarasota, Florida Category: Innovation in a Mobility, Transportation, or Parking Program

3 4

niversity of Kentucky Cornerstone Mixed-Use Facility U Organization: THA Consulting, Inc. Category: Mixed-Use Parking & Mobility Facility Design

ity of Hope Parking Structure A C Organization: McCarthy Building Companies, Inc. Category: Architectural Design

ree Flow Parking at loanDepot Park F Organization: Miami Parking Authority Category: Innovation in a Mobility, Transportation, or Parking Program

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

outh Gondola Lot Parking Structure S Organization: Walker Consultants Category: Stand-Alone Structured Parking Facility Design

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/ THE BUSINESS OF PARKING /HUMAN RESOURCES

Crisis, Leadership, Risk-Taking, and You By Julius E. Rhodes, SPHR

T GOES WITHOUT SAYING that the period from March 2020 until present day will go down

in history as one of the most tumultuous periods of time that we have ever experienced, not just domestically but internationally. There are many reasons for this: a global pandemic, issues of racial inequity, political instability, issues of reform from taxation to criminal justice, education, and healthcare disparities—the list goes on and on. The questions that we are now faced with and will be for some time, I contend, is how we deal with the many crises now in front of us, the challenges they present to the notion of leadership, how we now look at risk-taking, and what role each of us play in this conundrum.

We can look at a crisis from a definitional standpoint as a time of intense difficulty, trouble, or danger where an important decision must be made, and which in the short-term has the distinct possibility of a highly undesirable outcome. This is a workable definition, but I suggest it does not go far enough. As many of us know, when a crisis occurs there is usually a downturn, at least temporarily, in the results that one can expect as a result. Further, since most individuals and organizations typically do not consider that a crisis will occur, or they think if one does occur, they will have the time to react appropriately to it, they do not do a good job of planning ahead for a crisis.

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But here is the reality: it is never a question of if a crisis will occur but rather when it will. Also, when a crisis does occur it represents change, which is never easy for people to accept. Change requires that we examine a litany of issues, from internal factors including technical production, political processes, and organizational culture to name a few, as well as external factors involving domestic and foreign competition as well as social and governmental trends among many others. As we all contemplate how we will develop the resolve and the resilience we need to address the multiplicity of issues we are facing, this should lead us to a natural discussion about leadership and being a leader. In times of crisis like we are experiencing now, there are three things that people look for from their leaders. Before I begin to discuss the components of a leader let me share a word on resilience. Resilience differs significantly from endurance, which is the past standard many used when addressing a crisis. Endurance means you put your head down and push, push, push until you breakthrough the issue. Resilience requires us to keep our head up so that we can see and/or anticipate issues because we are constantly scanning our environment for clues that will help us address situations. Endurance with its head down approach leads to increased stress and burnout. Resilience allows us to stay connected to

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our environment and provides for new perspectives which are sorely needed at this point in time. Now let’s move on to discuss leadership and what people need. First, they want tangible leadership in action which they can see and appreciate. Also, it cannot just be visible, but it must also be approachable, or it comes off as aloof. Second, they want leaders they can believe in. Third, they want leaders who appreciate the perspectives of the individuals who are going to be the most vulnerable or threatened because of the crisis and who can build trust with that constituency. I have mentioned two terms, leadership, and leader, and while many people use them interchangeably, I like to share a distinction I make between the two and ask you to try it on for size. I think for me, leadership is about what you do, and it is the traits we expect people to display when needed. Leadership is the what and when and anybody can do anything once which does not make you successful. In order to be successful, you have to be able to replicate your actions consistently. A leader on the other hand, for me, is about being who you are most consistently, and it is also about why you pursue the course of action you take. A leader is not in it for the glory—although sometimes a robust recognition of the leader’s actions will result, but that is not the intended goal. Rather, the leader understands and is always willing to put service to others above self. They are perfectly content in knowing that a job done well is better than well said, and it is the best recognition you can receive. When it comes to dealing with a crisis, a leader can quickly and effectively identify the stakeholders who form a wide spectrum and delineate the appropriate response that is needed to address individual and collective concerns. A leader is one who can and does engage others and provides an opportunity for them to feel a sense of stability amidst the onslaught of the crisis. This is accomplished in no small measure by incorporating one of the most underutilized communication skills: the ability to listen, because they understand that even though decisions must be made, they cannot be made in a vacuum, and if they incorporate multiple perspectives it builds in commitment from those stakeholders they are trying to serve. This gets me to risk taking which is something that many might want to shy away from given the current situation we face. However, I contend that this is the very time we need to take risks. We need to encourage risk taking because the world has changed so dramatically. There are a few things we can do to encourage risk taking, as follows:

Ensure the psychological safety of our team members. Provide opportunities for them to check-in on how they are doing on a routine basis. ● Let team members know it’s okay not to be okay with the way things are, but also let them know they cannot become paralyzed. ● Focus on process and progress, not perfection. When you think about operating in a crisis, understanding your role relating to leadership and being the leader you can be, risk taking, and the things you can and should do to address these areas, you should be able to see that there are many things that we have control over, including how we respond to a crisis. The ability to understand the environment in which you operate, the things you want to project to others, and how you value others can and will go a long way in helping you work through any situation. ◆ ● ●

JULIUS E. RHODES, SPHR, is founder and principal of the mpr group and author of BRAND: YOU Personal Branding for Success in Life and Business. He can be reached at jrhodes@mprgroup.info.

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/ THE GREEN STANDARD

Cautious Optimism about EVs By Josh Naramore

HE PASSAGE IN NOVEMBER 2021 of the Infrastructure Investment and Jobs Act (IIJA) brought $1.2 trillion

in funding for infrastructure over five years. Electric vehicles (EVs) and supporting charging infrastructure stand to benefit from an unprecedented $31 billion in funding. This is a significant investment in advancing electrification that should be met with cautious optimism. The market for EVs in the United States continues to grow rapidly. It’s clear that automotive manufacturers are starting to compete for a growing share of the market. If you watched the Superbowl in February most of the car commercials were focused on highlighting upcoming new models of electric cars. Even though EV sales continue to increase it still comprises a small fraction of the overall market. Even in California, home to more than 40% of all registered EVs, they only account for about 8% of all registered vehicles. However, the rapid year over year growth leaves room for hope in EV adoption. With these rapid changes in the emerging EV market, it’s important to develop a framework and consider factors related to EV implementation and the deployment of charging infrastructure.

Charging Station Implementation There has not been a broad conversation about the role of government in providing charging infrastructure and access for plugging in privately owned vehicles. Cities, colleges, universities, and airports don’t currently provide access for individuals to fill up personal private vehicles with gasoline. That role has traditionally been left to the private sector. Despite the funding provided by the IIJA for a network of EV charging infrastructure, it will still leave unfunded costs for communities. Many cities previously made investments and installed EV charging infrastructure. Those charging stations experience a very low utilization because of the lack of overall EV adoption. With more resources to deployed for charging infrastructure, there is still concern that it will not be used in the near-term until EVs availability grows. It creates a chicken and egg situation and distracts from more important critical transportation investments like transit, biking and walking that have more beneficial environmental and cost benefits. Most EV charging installations have been focused on off-street facilities, but more on-street charging options have emerged, although many require costly installations into the sidewalk, street, and public right-of-way for the electrical conduit. The

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complexities and added costs don’t make these locations as feasible for communities. Additionally, with growing demand for on-street curb space, on-street charging is not currently the highest and best use for finite public space. Another challenge to consider is pricing for EV charging. The majority of current EV charging takes place at the home of EV owners while vehicles are not in use overnight. So, for the convenience and to recover the costs for installations and maintenance of EV infrastructure the question is what rate to charge if any. If a customer is already paying to park or is a parking permit holder in garage, should they pay extra for charging? In Grand Rapids, we currently meter all EV charging stations 24/7 and require payment for parking. In the offstreet facilities, this charge is in addition to that required for parking facility.

Fleet For many public agencies, the mix of fleet vehicles is largely comprised of heavy-duty vehicles. There is a lack of heavy-duty EVs and equipment able to meet the needs of agencies without compromising services to the public. There are options that are emerging for electric school buses, but other common vehicles like street sweepers, refuse packers, and snowplows have limited electric options.

Equity Communities across the country are wrestling with challenges in creating a transportation system to better address equity challenges and better connect residents and employees to transportation and reducing climate impacts. Shifts in transportation should not only be viewed as they relate to climate change, but also with intentionality toward equity and affordability. Transportation is the second-highest household expense after housing. To the extent one can lower it, it allows households to spend money on other needs. Neighborhoods of color see less private investment and black and hispanic residents have lower incomes compared to white

residents in many cities like Grand Rapids. Residents also have unequal access to safe and fast transportation options. This is not unique to Grand Rapids, but these disparities have only broadened during the pandemic and addressing them requires a commitment to equity. Related to both economic opportunity and mobility, communities of color experience opportunity differently. Racial and income disparities also persist in ownership of personal vehicles, and this will only continue related to EV ownership. It’s important to examine the costs of EVs compared to gas powered cars. Average costs of EVs range from $15,000 to $20,000 more than a new comparable gas-powered vehicle at approximately $56,000 per vehicle. This upfront cost continues to drop each year as production increases but is still out of reach to majority of Americans. While EVs are higher in their initial cost than traditional gas-powered vehicles, the amount of money saved in fuel and maintenance over the vehicle’s lifetime offsets the higher up-front cost. Although more expensive in upfront costs, EVs offer lower costs over the long-term. Still, these costs impact the accessibility to individuals of varying income levels.

Opportunities and Solutions to Consider There are ways to try and confront these factors and prepare for electric vehicles, prioritizing equity. Electrified carsharing increases transportation options for those who are least likely to own a car and is potentially most beneficial to people who are least likely to be able to afford privately-owned vehicles. Communities can form non-profits or work with private companies to implement shared electric vehicles. Programs need not be limited to electric cars but should include electrified options like shared e-bikes, e-scooters, and e-assist cargo bikes that could provide a more cost-effective, faster way to reduce the climate impacts from transportation. Focus on access to electric vehicles needs to also needs to explore ownership. This is more

challenging for electric cars but could be an opportunity for electric bikes and scooters. Communities need to prioritize financial resources for EV charging in multi-family housing, and affordable housing developments to help address charging for residents that don’t have access to parking or charging. This could also be incorporated into the distribution of mobility hubs that could provide locations for e-bikes, scooters, carsharing, access to transit, and charging of EVs. This will help centralize charging locations around maximizing access to transportation. Shifts in transportation should not only be viewed as they relate to climate change, but also with intentionality toward equity and affordability. I am fearful that the focus on EVs and EV charging may lead to some greenwashing and deter from investments in biking, walking, and transit infrastructure. The goal should continue to be implementation of the most cost-effective solutions to reduce emissions by reducing single occupant vehicles and improving transportation choice. Electric cars are coming but should not be the sole focus of cities in their approach to reducing the climate impacts of transportation. It is essential for local agencies to ensure that inclusive and accessible mobility options exist and are maintained. Local governments are going to need to think about and plan for electrified vehicles considering tradeoffs. This should include thinking beyond cars to transit, biking and walking, and increased mobility options that can provide greater transportation resources to citizens. Electrified options like shared EVs, e-bikes, e-scooters, and e-assist cargo bikes could provide a more cost-effective, faster way to reduce the climate impacts from transportation. ◆ JOSH NARAMORE is the director of Mobile GR for the City of Grand Rapids, Michigan, is a member of the IPMI Mobility Task Force, and is co-chair of IPMI’s Sustainability Committee. He can be reached at jnaramore@grcity.us.

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/ DIVERSITY, EQUITY, & INCLUSION

You Don’t Know What You Don’t Know The Real Impacts of Diversity, Equity, and Inclusion (DEI) By Richard Easley, CAPP

HEN I ACCEPTED THIS OPPORTUNITY to craft an article that would enlighten and educate, I didn’t

know what I would write. The understanding of Diversity, Equity, and Inclusion among my friends in the parking and mobility industry is very important to me. As always, all I (or you) have to do is put on a pair of ‘DEI’ glasses and hidden things that have always been there seem to just jump out. I think—no, I know—that some of what you are about to read will surprise you—as it did me. First, a bit of history. Have you ever heard the stereotype that black people always seem to want to buy big cars? Well, it turns out that there is a history and reason for that. If you do your historical homework (and my family lived it), you will find that for generations of black people, the size of the car was not a status symbol. What you will learn is that my parents and grandparents owned larger cars because as people of color, they were never safe in this country. ‘Driving while black’ was not just a newly coined phrase. People of color lived in a world where people wishing to do us harm had a much more difficult time trying to stop a large car than they did a small car. People of color lived in a world where white people could come and terrorize or kill black families with impunity. As a result, larger cars allowed black families to load up all their belongings and escape quickly upon learning of an impending ‘unfriendly visit’. Further, as I have experienced, traveling across country for a black family not only meant that they were unwelcome to eat at many restaurants along their journey, it also meant that hotel vacancy signs would quickly turn to ‘no vacancy’ as they saw my father and I walking up to the hotel entrance (I’ll never forget them frantically waving their arms at us telling us that they had no rooms for our family). As a result, black people knew that it was highly likely that when they traveled, they would have to sleep in their car. The larger the car, the easier it was for a family of four to six people to get some sleep at roadside and continue their journey when the sun rose (we had a nice spacious 1963 Mercury Comet Station Wagon.)

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Today’s technology isn’t biased against people of color … or is it? How does DEI fit in this environment? Did you know that modern conveniences like touchless soap dispensers and water controls in restrooms are not so convenient for all Americans? Yes, it turns out that studies have shown that people with dark skin hands can have a real problem activating the water or the soap dispenser. While not all sensors are programmed ‘incorrectly’, many of them simply do not work the same way for people of color. For those of us in the IPMI community that are providing bus service and use automated passenger counters, I regret to inform you of some disheartening systemic problems that I have encountered in my work in the transit industry. During system testing prior to one of our transit client’s deployment of upgraded technology, we discovered a major flaw. We never would have discovered it if I wasn’t involved in testing the automated passenger counters. While testing the sensors, we made sure it counted all passengers regardless of how close the passengers were or how fast they boarded. The system worked like a charm except when I passed underneath. It never counted me. Turns out, it didn’t ‘see’ me because of my dark skin. My white colleagues in the test had no problems. We ultimately adjusted the system so the tested equipment and all the rest of the equipment to be installed on the fleet of buses could detect people of color. What would have happened if I wasn’t there? Yet another technology that helps everyone today for security purposes is facial recognition. This technology analyzes and

identifies your face and matches that data to a database of known persons for purposes such as granting access to a secured location or identifying potential threats to the public. What you probably didn’t know is that a recent test of facial recognition showed that it is not as accurate for black people as it is for white people. Tests showed that some of the more advanced facial recognition technology used by security worldwide is not foolproof. In fact, for white people it provided incorrect results for 1 in 10,000 reads. Those are pretty acceptable odds—unless you’re that one person that is wrongly identified as a threat. That same technology, when applied to black faces, was incorrect 1,000

times in 10,000 faces. Now imagine that you’re black and already looked at as a threat in many circumstances. Facial recognition technology can mean being detained with extreme prejudice if you are falsely identified as a threat. Sounds unlikely but it happens all too often in the black community—even when there is no facial recognition software. Let me assure you, it is scary, it is not fun, and you fear for your life when the police mis-identify you as a dangerous person of interest and proceed to treat you accordingly. I know I will NEVER forget that experience!! You may not be aware, but the lion’s share of this nation’s pedestrian and bicycling accidents and fatalities occur within communities of color (Indigenous and black respectively). You may also be unaware of an interesting but alarming study conducted recently. Many parking facilities have crosswalks, right? Well, this study showed that when white people tried to cross the street midblock with no crosswalk, there was a certain percentage of people that stopped to let the pedestrians cross the street mid-block. That percentage was significantly smaller when the pedestrians were black. During this same experimental study, they installed a mid-block crosswalk to determine if there would be any change. The results showed that the percentage of vehicles that stopped for white pedestrians in the crosswalk was higher. The test also showed that the percentage of cars that stopped for

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black people had increased as well. Unfortunately, the differential of stopped cars remained the same as it did when there was no crosswalk. In other words, there was no change in the percent of cars that did not stop for black people. What made it worse was that when cars did stop for black people in the crosswalk, they tended to encroach on the crosswalk and allowed their cars to get closer to black pedestrians—while they gave white pedestrians plenty of safe space to cross. You may be asking about the relevance of this article for the parking and mobility industry. One thing that comes to mind is that in the United States, roughly 25% of our population is unbanked or underbanked. That means they probably don’t have a banking account and most likely do not own a credit card—and are not able to acquire one. Yet if you look around, you’ll find people in the parking and transit industry that are gleefully looking forward to the day when they don’t have to handle cash and coins due to the expense. Some operations folks just love their parking or transit apps that allow parkers to ‘tap and go’ or utilize the phone to pay. Most of those systems require the use of a credit card on the back end. I like them too—but what are we telling the 25% of credit card-less Americans when we abandon the costly use of cash and pursue this ‘better’ payment technology? In each of these examples, the concept of DEI has been overlooked/ignored. Some people think that DEI is over-hyped,

but I hope this article serves to remind you that DEI is not a passing fad. We continue to be ignorant about many issues related to fairness, equity, and safety in the world of parking and mobility. Put on some DEI glasses. What else are we missing in the parking profession about DEI? Make it a point to listen in on DEI sessions because I can promise that you’ll learn something that can change the trajectory of your operation—in the right direction! After all, you don’t know what you don’t know. ◆ RICHARD EASLEY, CAPP, is president of E-Squared Engineering. He is a member of IPMI’s Board of Directors and Mobility Task Force. He can be reached at reasley@e-squared.org.

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/ MOBILITY & TECH

Giving Up the Curb

By Jon Hamblen

T WAS 2019. It was a banner year for business in the Old Pasadena business district and

throughout Pasadena. Business was booming, and the City saw plentiful sales tax receipts. I was working to convince the business community that we needed to update our parking policies to embrace newer trends that included mobility, but I was frequently rebuffed with the same arguments. “We need parking spots for vehicles.” “I need my valet to survive.” “My restaurant’s food needs to be eaten fresh, not delivered.” “Why would you change what’s working so well?” I was advocating for more commercial loading spaces and short-term parking spaces that could be used for passenger pick-up and drop off for the ever-increasing presence of Transportation Network Companies (TNCs) in the district. I was looking to utilize the curb for more innovative uses, like parklets. I was trying to convince business owners that cars aren’t the only way for people and their wallets to get to their district.

Then came the COVID-19 pandemic. Suddenly, the packed parking lanes were deserted, as were the City’s business districts. Restaurants, retail, and offices were shuttered. As restaurants and retail throughout the City developed plans to move to pickup and delivery, the City worked to modify our policies to accommodate these changes. Among them was converting some curb spaces outside of businesses to

short-term parking spaces to allow for pick-up of meals and retail orders. It then became clear that restaurants would be allowed to reopen at reduced capacity, but as outdoor dining would be allowed, we worked with our business districts to unlock curb space for their use. The City converted parking spaces to on-street dining parklets. We agreed to use parking meter funds to help offset the cost of on-street dining by renting vehicle barriers to ensure diner safety. Formerly deserted curb spaces saw new life. Diners and shoppers returned—not to prepandemic numbers, but certainly to levels that could help sustain businesses and our parking operation. Fast forward to present day in Old Pasadena. Our crowds are back. Parking revenue in our garages and at the meters are near pre-pandemic levels. And our on-street dining spaces remain in place, for the most part. Starting next fiscal year, we will start charging businesses for permits to utilize the curb for onstreet dining, and early indications are that we will recover some of the current locations for vehicle use. The question now becomes how we program that regained space. The conversations around that space has changed. “I need that curb space for dining space.” “Valet isn’t important to us.” “Pick-up and delivery saved my business during the pandemic, and I need to continue that moving forward.” “Why would you change what’s working so well?” Ok, maybe some of the conversations have stayed the same. ◆ JON HAMBLEN is parking manager for the City of Pasadena Department of Transportation, and a member of IPMI’s Mobility Task Force. He can be reached at jhamblen@cityofpasadena. net.

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

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/ STATE & REGIONAL SPOTLIGHT/MICHIGAN PARKING ASSOCIATION

We Are Just Getting Started By Jack Janiga

HEN I TALK ABOUT THE Michigan Parking Association (MIPA), I cannot help but do so with extreme

pride and excitement. MIPA has come a long way in the past year thanks to the tireless work of so many, and this is just the beginning. The parking and mobility community in Michigan is in for some great things to come. MIPA saw its share of struggles both before and during COVID, as did most associations in our industry, but we at MIPA are resilient, and we rallied back strong last October with a golf outing that was our most successful in years. That success set us on an upward trajectory that has led to continued growth and success in 2022. Now, with recently completed elections, our association is stronger than ever and continues to grow our ranks and offerings. And I have message for anyone who is not currently a member of MIPA: If you work in Michigan or if your company does business in the parking and mobility industry in Michigan and you are not a member of MIPA—you need to be. Come learn, share ideas, and become a part of the most important professional network in parking and mobility. We need your voice, and you want to be a member of our community! If you are a past member of MIPA who has let your membership lapse—it’s time to take another look and get that renewal processed. MIPA is back with a renewed energy and focus on members and their needs, and you don’t want to miss all the great things happening! Listening to our members and their needs, MIPA has added several training opportunities to our programming so far in 2022 which have been well-received and of value to our members. Cindy Campbell, Senior Training & Development Specialist with International Parking & Mobility Institute, instructed sessions in April on topics relevant to so many of our frontline employee members. This type of training is what the members are asking for, and our MIPA Board delivered! We are proud to be able to bring this level of content to Michigan and will continue to look for training for our members at all stages of their careers and serving all types of needs.

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In addition to adding this vital training to our program slate, the MPIA Board is working on an October conference so stay tuned for information and registration details. And I can’t spotlight MIPA without an update on our signature event—the Golf Outing! Plans are in the works for an August event that, if it is possible, should top the success of last year’s and set a new bar. We cannot wait to get that “ball rolling!” Keep watching our small but mighty SRA as we grow and flourish, offering tremendous value to our members and showing the parking and mobility community the great things that Michigan has to offer the industry. Let me know if you want to be a part of the things happening at MIPA. We would love to bring you into our community.◆ JACK JANIGA is general manager with LAZ Parking, and president of the Michigan Parking Association. He can be reached at jjaniga@lazparking.com.

LAZ Team: Todd Rosen, Lyla Ellens, David Bell and Darek Evans

President Jack Janiga acknowledging Past President Jay O’Dell for his leadership with a plaque and gift card

Keith Hutchings, City of Detroit Municipal Parking and Keith Hay Jr. of Traffic & Safety Control Systems Inc.

PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY

ASK THE

EXPERTS Brian Shaw, CAPP

Executive Director Stanford Transportation Transit is positioned to take advantage of electric buses. State and federal air quality laws, as well as funding for electrifying fleets makes moving to electric buses for transit possible and viable. The extended range for EVs that we are now seeing may reduce the need for workplace charging. Residential charging for EVs is likely to grow in need and demand.”

Elizabeth Zealand CEO Spot Parking

The curbside infrastructure. Imagine: electricity and space currently allocated to meters or ticket machines being used as charging spaces. Curbside policy prioritizing EV’s in premium parking positions. The creation of brand agnostic “electric boulevards” that provide charging to all makes models and types of electric vehicle rather than specialist sites. And will we—shock horror—see EV play a part in the gas station ecosystem along with petrol diesel LPG etc.”

“In considering the complete parking and mobility ecosystem, which elements will see the most impact from electric vehicles in the next five years?”

Carmen Donnell, CAPP

Managing Director, North America PayByPhone

Traditionally the spaces we manage are for short- and long-term parking. With the electrification of vehicles, these spaces will increasingly become ‘fueling spaces’ and our assets will be considered for both parking and/or fueling. This will greatly shape the way we move vehicles in and out of both our on-street and off-street environments.”

Kathryn Hebert

President and CEO, TPMConnect Partner, Athena PSG We are at a prime time for the parking and mobility ecosystems including accelerated technology development and implementation with low friction payment options. The impact from electric vehicles will force collaborative curb management designed infrastructure and create enhanced and integrated parking payment solutions. Our ecosystem/ industry will be more heavily focused on customer facing initiatives and solutions providing quick, easy to use tools.”

/ HAVE A QUESTION? Send it to editor@parking-mobility.org and watch this space for answers from the experts.

The opinions and thoughts expressed by the contributors do not necessarily reflect the opinions and viewpoints of the International Parking & Mobility Institute or official policies of IPMI.

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

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ASK THE EXPERTS

Jeff Perkins CEO ParkMobile

The U.S. electric vehicle share of market is projected to grow to 32% by 2030 and 45% by 2035. Cities will have to make major infrastructure investments to accommodate the demand for charging stations. And this planning needs to start now because cities have to bring together many different players to actually make this happen—electric utilities, transportation departments, public works, businesses, EV charging providers, and more. Exciting times ahead!”

Mark Lyons, CAPP

General Manager, Parking & Mobility Division City of Sarasota, Florida Parking garage designs will need to accommodate an increased demand for EV charging spots. In addition, a possible byproduct of expanded curbside uses for commercial vehicles may result in the need for “curbside transportation lanes” within facilities which could serve AV operations and POV drop offs.”

Katherine Beaty, CFE VP of Implementation TEZ Technology

I predict the Enforcement market will be impacted greatly as it adds another rule/limit that will need to be controlled as demand for EV parking spaces rise. When an EV is parked in the same spot for extended periods, cars that are charged but not moving result in a charger that isn’t being utilized. It will be about maximizing the space as well as the EV Charger on that space.”

Andrew Sachs, CAPP President Gateway Parking Services

Provide charging and remain relevant. Fail to offer charging as an option and wonder where your customers went.”

Irma Henderson, CAPP Casey Jones, CAPP, PMP Senior Director, Customer Success FLASH Parking facilities are at the epicenter of the transformation from internal combustion engine vehicles to EV and AV and will ultimately solve the most challenging issue related to their adoption through vehicle to grid technology. This will fundamentally change how parking facilities are designed, operated, and will determine which are the most sought after and profitable in the future.”

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Director of Transportation Services University of California—Riverside I think that we are missing something in our conversations—ADA parking. It’s things like cord management, path of travel, equal access to Level III stations, van-accessible EV, etc. The need may be small but planning for it now could save an operator from infrastructure modifications later.”

Airport Parking Needs to

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Get Smart By Josh Feinberg and Scott Hutchison

ET’S FACE IT, historically airport parking has had the reputation of being painful. Have

you ever pulled into an airport parking facility only to be informed that it is full? Yet surprisingly you see cars leaving that same lot. Now comes the moment of truth. Should you wait until the attendant decides to open the lot again? Do you frantically search for another lot risking the chance it will be so far from your terminal that you’ll risk missing your flight? Don’t underestimate the importance of the airport parking experience. The travel journey often begins with parking. It sets the stage as the first touch point before departure and is the last after a return. The mismanagement of these parking spaces not only affects the passengers—it increases inefficiencies, congestion, and cuts into overall profits. As technology makes air travel easier, airports can now serve more passengers within the same terminal space, making overcrowding and congestion on airport roadways and curbsides outside the terminal a serious problem. Previously, an airport terminal that was designed to process one million annual enplaned passengers needed a ticket lobby that could process one million passengers per year. Now, that same ticket lobby can handle four to five million passengers annually, or more. Since the pandemic, people are also more likely to use their vehicles for solo travel and avoid shared mobility, including public transportation. When you look at the numbers, you realize that the parking issues today are not going away and may soon become exponentially worse. Thankfully, smart parking systems offer solutions.

Imagine a Smarter Airport Parking Experience

The Internet of Things (IoT) has been a driving force behind many technological innovations in the world. It has helped businesses and organizations improve their services, provide better user experiences, and paved the way for technological advancements that were previously unthinkable. Since digital technology seems to connect almost everything today, it is no surprise that airports—the infrastructure that helps billions of travelers connect across the globe each year—are themselves becoming more digitally connected. The growing adoption of integrated automation solutions, advancements in IoT and wireless technologies as well as digital payment technologies is creating an opportunity for airport operators to achieve strategic differentiation through improved traveler experience, greater efficiencies, and new revenue streams. While these technologies can be deployed across virtually all stages of the traveler journey, there are many ways they can be applied to create a more seamless and

PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY

AIRPORT PARKING NEEDS TO GET SMART

convenient parking experience. Parkers can pre-book spaces, change reservations in real time, take advantage of improved wayfinding to optimize routes, and get in and out faster with less stress. Plus, they can opt for more premium services such as valet, EV charging, and priority parking spots.

An Architecture to Create Smart Parking

A complete technology architecture is necessary to unleash the full potential of smart parking. This type of architecture brings together the disparate components of the airport parking infrastructure—such as parking access revenue control systems (PARCS), parking guidance systems (PGS), reservations, license plate recognition (LPR), EV charging, valet management—and transforms them into a harmonized solution. With a well-designed architecture in place, airport facilities can realize such benefits as: ● Better managed demand and inventory through pre-booking. ● Demand-based pricing to optimize revenue potential per stall. ● Social media advertising campaigns to drive volume. ● Reduced garage management expenses through cashier-less entry and exit. ● Eased traffic congestion near terminals and reduction of associated carbon emissions. Let’s look at some of the key technologies that enable this type of complete smart parking ecosystem.

Leveraging the Data A robust architecture will drive meaningful business intelligence that is accessible to all stakeholders that need it. Mobile payment systems, along with parking intelligence software, provide a wealth of granular data that can be leveraged to prevent cost overruns and effectively address customer needs. Raw data (e.g., occupancy rates, length of visits, and number of monthly vs. transient customers) can be translated into actionable operational plans. These data-driven insights can inform dynamic pricing, set peak and off-peak rates, and make price adjustments on the spot. Business intelligence tools are available to enable integration across multiple parking data systems and provide access to current analytics across the country.

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IoT IoT provides the backbone to enable integration, interaction and communication with digital devices, sensors, and actuators.

The Smart Parking industry is enabled by the IoT, Internet of Things

SOURCE: ABM

These types of tools can also allow customized shuttle and transportation programs. This right-sizing approach better meets peak demands and seasonal changes while maximizing efficiency and net operating income. Other technologies are available to improve busing operations including parking guidance systems, passenger count systems, next bus info, and pre/post trip management.

Touchless is the New Normal New models of working and COVID-related concerns have caused a shift in behavioral trends as people are looking for safer, faster, easier, and convenient parking options. Today, people of all ages are more comfortable performing daily tasks through mobile devices and limiting physical contact with other people and their exposure to surfaces. Frictionless parking consists of using apps for guidance, reservations, and payment, as well as license plate or vehicle recognition technology to enable handsfree parking. Online booking systems allow travelers to easily reserve parking spots, premium services, and opens the opportunity to sell in-airport goods

and services. License plate recognition (LPR) aids in charging parkers the right rate for the parking spot they actually parked in (EV, premium parking, etc.) even if it is different than booked. Parking guidance systems (PGS) typically employ adaptive lighting sensors, parking space indicators, and indoor positioning systems to facilitate the vehicles circulation within controlled parking areas by presenting parkers with dynamic information about the occupancy of parking stalls. PGS can also offer important analysis of parker behavior and utilization patterns. For premium-level service, airport parking facilities should consider a ticketless valet program. During the arrival process, the parker provides their mobile number and receives their “valet claim check number” digitally via text message. The valet team use chip encoded reusable key tags and hanger tags to track and identify keys and vehicles. Besides being convenient for the guest, it is environmentally friendly and helps the valet operator improve revenue by eliminating internal theft and ticket skimming. Offering valet parking at the busiest entrance points to the airport eliminates the need for driving

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AIRPORT PARKING NEEDS TO GET SMART

around and parking in a remote location, improves traffic flows to prevent bottlenecks near high traffic entrances and enables hurried travelers to catch their flights on-time and less frazzled. Connected cars will drive the evolution of parking even further. The next generation of cars—loaded with sensors, IOT devices and apps—will communicate with other devices and even make their own decisions. With in-car technology, parkers will be able to book, pay and find their way all from inside their vehicle, no smartphone needed.

EV Infrastructure As more electric vehicles populate the road, parking facilities lacking modern EV charging infrastructure will be increasingly passed over. Staying up to date on the latest technologies and trends is essential in creating efficient, sustainable, and cost-effective operations. With a smart parking infrastructure, connected EV charging stations can provide a new revenue stream for facilities, improve sustainability metrics, and deliver a key differentiator. With a centralized and connected infrastructure, the system can analyze users’ data and identify behavior pattern to offer a user additional service and better support. New types of revenue models can emerge including premium EV parking, combining parking and charging fees, and variable pricing based on the length vehicles are parked. Facilities can also perform remote support and maintenance. The same infrastructure used to support customers’ vehicles can be multipurposed to support your own transition to an electric operational fleet and reduce a facility’s carbon footprint.

before vehicles reach the kiosk, match it to prepaid reservations and transient paid tickets then open the gate in less than two seconds. The system’s impressive speed and accuracy increases vehicle throughput and reduces idling and associated carbon emissions. The system helps further reduce carbon emissions within the facility because drivers spend less time driving to search for spaces to park. Another element that supports sustainability is its robust infrastructure for electric vehicles. The new Economy Parking structure includes more than 500 EV charging spaces, bringing the airport’s total to about 1,200. It also laid the groundwork for 1,100 more charging stalls and included infrastructure that would allow the facility to monetize charging stations in the future. An ecommerce SaaS platform provides landing pages about parking from links on the main airport website and in paid search ads. These pages provide relevant content based on customer search terms. If customers type “cheap airport parking” into a search engine, for example, this app directs them to a landing page tailored toward those key search terms.

Smart Parking in the Real World

The Future is Here

One busy international airport system has already successfully implemented one of the most advanced economy parking facilities with new smart parking technology—from website links that help customers pre-book their parking online to integrated systems that eliminate the need to use tickets in entry and exit gates. The new facility’s systems are all integrated with IT and operational management systems. A centralized integration platform allows all systems to share data in real-time, which provides operations with a complete picture of the parking facility and customers with a more seamless parking experience. Integration between the reservation system, parking and revenue control system and parking guidance system improves wayfinding for the customer within the parking facility—from understanding where they should park, to how to find their vehicle when they return. Vehicle recognition system reads license plates, identifies state jurisdiction of each plate, and can recognize the make and color of vehicles to confirm pre-booked reservations, thereby eliminating the need for tickets. At exit stations, cameras collect such data

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

Smart parking is a strategy that airports can leverage now to deliver an enhanced parking experience, create real-time insights, reduce operating expenses, and increase revenue opportunities. As airports become more digitally connected, IoT and other technologies will open a world of opportunities. Soon, cars will simply drive in and out of an airport parking garage with no direct interfaces with revenue equipment at all. A truly frictionless, ticketless, and gateless experience. ◆ JOSH FEINBERG is chief strategy officer at ABM. He can be reached at Josh.Feinberg@abm.com.

SCOTT HUTCHISON is senior vice president of landside operations at ABM Aviation. He can be reached at Scott.Hutchison@abm.com.

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RE-IMAGIN

SINGLE USE AS Bringing New Life into Parking Structures

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

NING

SSETS

ARKING has served as a primary component

of historically auto-centric mobility patterns in the U.S. for more than a century. Well-cited

research from the University of California at Berkeley’s Department of Civil and Environmental Engineering suggests that there are about 3.4 parking spaces in America for each car. Noted transportation scholar Donald Shoup observes in his 2018 title, Parking in the City, that “the area of parking per car in the United States is thus larger than the area of housing per human.”

BY LARRY ISROW

With this data in mind, it’s hard to forget the visual of large empty parking lots and structures that dominated much of the national landscape during the COVID-19 quarantine. Fast forward to the present day, many parking and mobility professionals have managed to successfully pivot in the face of turbulence and uncertainty in order to maximize profits and increase the long-term viability of these historically single-use assets. Fully aware of the fact that they could not allow these properties to remain underutilized throughout the pandemic, professionals began implementing innovative adaptive reuse solutions while at the same time accounting for future parking, transportation, and mobility needs as they develop. Remember, although the U.S. is notorious for being entrenched in “car culture,” current disruptors and innovation in the industry are causing transportation and mobility patterns in the nation to change rapidly. These changes will require future approaches to parking to inevitably follow suit. Even before the pandemic began, significant changes in transportation and mobility trends—otherwise known as disruptors—were beginning to occur. The most significant disruptor is considered to be the concentrated efforts aimed at reducing vehicular traffic by increasing walkability and access to public transportation within neighborhoods. In fact, as a whole, Millennials and members of Generation Z drive less than previous generations thanks to popular ridesharing services such as Uber and Lyft. Now, micro-mobility solutions such as e-scooters and local bike-sharing initiatives are becoming the norm. Those who do drive are increasingly purchasing electric vehicles as government and environmental incentives to adopt this method of transportation become more attractive. Growing numbers of people are working from home and shopping online, completely reshaping how people travel and conduct business. STOCK.ADOBE.COM/ EKOSTSOV; SHUTTERSTOCK/ STUDIO MDF

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RE-IMAGINING SINGLE USE ASSETS

These factors have caused owners and managers of commercial parking structures to rethink the livework-play evolution. For those who own and operate parking venues, the evolution is apparent. Many other alternative uses for parking lots and structures have come into play. No doubt, these solutions require parking and mobility professionals to remain vigilant in monitoring consumer patterns as closely as they have monitored COVID-19. This is the only way to continue optimizing the potential added value of their historically single-use assets in ways that are adaptable, accessible and pandemic-safe.

Supporting Expanding Mobility Patterns Through Alternative Lot Usage

Traditionally, the anticipated parking experience has motivated motorists to travel and park during less congested periods or take other forms of transportation. Innovations in the transportation industry have alleviated a significant amount of stress and congestion that can be associated with the parking experience, but they have not eliminated the need for parking entirely. As a result, parking and mobility professionals often debate about which trends will have longevity and the most societal impact, but they mostly agree that the transportation and mobility disruptors will require

Millennials and members of Generation Z drive less than previous generations thanks to popular ride-sharing services such as Uber and Lyft. Now, micro-mobility solutions such as e-scooters and local bike-sharing initiatives are becoming the norm.

STOCK.ADOBE.COM/ MIRKO VITALI

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

adaptable physical space—an increasingly scarce resource in most growing cities—to operate successfully. Because of these observations, parking and mobility professionals should be assessing their assets to see how they can incorporate support for these new forms of mobility in order to remain competitive and relevant. As more companies integrate drone delivery services into their operations, a prime adaptive reuse opportunity presents itself to owners and managers of parking structures. Flying drones and robo-taxis have evolved from being imaginative science fiction tropes into viable mobility disruptors in 2022, as they dramatically increase the speed at which goods are transported from place to place. In line with changing consumer trends, noted research firm Gartner has predicted that in 2026, more than one million drones will be carrying out retail deliveries, up from 20,000 in 2020.

As more companies integrate drone delivery services into their operations, a prime adaptive reuse opportunity presents itself to owners and managers of parking structures. One concept to accommodate these changes will allow rooftops to be utilized for drones dropping off packages for delivery. As parcels are dispatched to parking structures, building rooftops or drone ports, they will make their way to a delivery vehicle within the parking structure that will bring the packages to recipients’ doorsteps, significantly expediting the delivery process. This type of solution highlights to other professionals that opportunities to generate revenue with these assets via other avenues still remain. The best strategies have featured what is known as a “triple bottom line” impact, which benefits not only the asset owner, but the consumer and community at large.

Necessity Breeds Innovation: The Rise and Success of Ghost Kitchens

One of the most notable adaptive reuse solutions that asset owners quickly saw satisfy that “triple bottom line” was the ghost kitchen concept, which allowed restaurant owners to save their businesses; consumers to continue patronizing these businesses via delivery services; and building owners to protect their investments by pivoting to a strategy that would allow them to continue maximizing profits while also serving their communities during times of economic peril. A successful example of a ghost kitchen: the Brookhollow Central property, a Class A office complex located in Houston, Texas, has a trash compacting area near the parking facility that now has an on-site ghost kitchen that is generating significant revenue. Solutions such as the ghost kitchen concept underscore the importance of creativity in this industry, as well as the ability to assess their assets from a different

perspective based on current events. Given the availability of open space within these parking structures—which typically have easy access for pickups and delivery drivers—allowing these scaled-down food operations to continue on these properties was a very sensible and financially viable way to maximize their utilization. The rise of ghost kitchens during the COVID-19 era was bolstered by the increased popularity of online ordering, curbside service and mobile food delivery. Consumers increasingly favored off-premises dining even prior to the pandemic, citing convenience factors such as the ability to pay for their food ahead of time as well as the ability to schedule pickup and delivery times. Since the pandemic began, the demand for online ordering services has only increased—UberEats’ revenue spiked more than 100 percent in 2020 compared to 2019, and GrubHub’s revenues also jumped 40 percent during that time. The pandemic also saw curbside service rise to prominence, as it allowed for less interaction between staff and customers while still allowing restaurants to operate. This also coincided with an increase in touchfree transactions, as more restaurants accepted contactfree cards and mobile wallet payments. By remaining on top of industry and consumer trends, parking and mobility professionals can proactively futureproof their portfolio with adaptive reuse tactics and continue satisfying their “triple bottom line” by repurposing underutilized assets, increasing efficiency for customers and enhancing mobility in the communities they serve. ◆ LARRY ISROW is vice president, parking asset manager for Hertz Investment Group. He can be reached at lisrow@hertzgroup.com.

Solutions such as the ghost kitchen concept underscore the importance of creativity in this industry, as well as the ability to assess their assets from a different perspective based on current events.

PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY

Leveraging Smart Parking to Address Mobility, Compliance, and Optimization By Dan Mathers

WITH COVID LOCKDOWNS LIFTING

and many people returning to work, one of the irritations of urban life—mobility, and traffic congestion—has returned with full force. The issues of traffic and parking have continued to vex cities worldwide and it will become an even larger issue considering urban population density is set to increase to 68% by 2050. Traditional interventions to improve mobility often include a similar set of “tools” such as optimizing traffic-light management, improving public transit services, and expanding infrastructure for non-traditional modes of transportation such as cycling. All these actions are helpful in cutting down congestion however, there is one solution that is often overlooked—sensor-based smart parking. Currently, most on-street parking, surface parking lots, and parking structures do not offer drivers a way of accurately knowing where a space is available. This in turn causes drivers to “circle” or search until they find one which not only creates congestion but also creates a poor experience for drivers. A 2017 study found that searching for parking costs Americans $73 billion in wasted time, fuel, and emissions. In the major U.S. cities drivers spend an average of 35 to 65 hours looking for parking. This average increases dramatically in metropolises like NYC where drivers spend 107 hours per year searching for parking at a cost of $2,243 per driver, amounting to $4.3 billion a year. Furthermore, 63% of the nearly 6,000 U.S. drivers surveyed said they avoid popular destinations due to parking challenges. Incorporating sensor-based smart parking solutions at major tourist locations, dense downtown cores, or business sections and at academic institutions can be a great asset in addressing traffic congestion and encourage more visitors. Another important benefit to smart parking sensors is that insights gained from that data can be used to optimize programs and influence future traffic planning for road closures or large events.

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The following case studies from two projects demonstrate the benefits of smart parking in improving traffic management and how to best use limited parking resources. They will also show the added benefits of smart parking sensors—improved compliance, increased revenue, and ultimately a better overall experience for residents and visitors alike.

The Town of Oakville

Oakville is located along the shores of Lake Ontario, in Ontario, Canada, and is home to approximately 225,000 residents in addition to an average influx of 1.4 million visitors annually. Residents, combined with a steady influx of visitors, consistently converge to experience the town’s dense and unique downtown district. To help visitors find parking more easily in their popular downtown retail and dining district, as well as gain a better understanding of parking utilization and compliance, the town deployed a wireless smart parking solution. Approximately 1,200 wireless sensors were deployed in December 2021 across 32 lots (both on-street and off-street) in the town’s bustling downtown core along with two digital signs at main corridor entry points. The smart parking solution also included an easy-to-use web app that takes data from the sensors and integrates with a dashboard or other platforms providing the town with easy access to real-time status capabilities and historical utilization data collection on each stall within their parking inventory. Furthermore, now residents and visitors of Oakville had real-time access to parking availability, resulting in a dramatically enhanced parking experience, reduced cruise time searching for parking spots, reduced greenhouse gas emissions, improved roadway safety, and enhanced equity for drivers requiring specialty stalls like EV charging and accessibility. The data also helped Oakville’s parking management team to: ● Determine if payment and compliance by visitors and staff aligned with various bylaws and regulations. ● Identify which parking spaces are underutilized and can be made available/more accessible to drivers. ● Discern where additional enforcement is required to ensure payment and bylaw compliance.

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Municipal leaders were then able to tailor a data-driven approach for their enforcement, ultimately enhancing the residents/visitors driving experience and optimizing the municipality’s operations. Improvements and insights included: ● A better understanding on which locations would benefit from better wayfinding and signage. ● Providing data to the town’s parking consultants for an ongoing commercial parking utilization study and planning efforts. ● Increased parking revenues via increased paid parking compliance.

The University of British Columbia

The University of British Columbia (UBC) is a sprawling multi-campus institution with 60,000 students and almost 15,000 staff and faculty. Housing 8,300 parking spaces, it is the largest university parking operation in Canada. At UBC parking assets have significant influence on both the university’s budget as well as visitor, staff, and student experiences. However, the University’s Parking and Access Services (PAS) team had limited insight on how their current assets were being used.

“Our challenge really is one of access points,” said Brian Jones, UBC’s director, PAS. “We have spots, but everyone wants access to the most convenient spots.” To help provide the best parking and accessibility programs at the university, UBC wanted insights on whether they were meeting accessibility parking stall requirements, if they could balance the use of spaces in high traffic areas for multiple-use designations, and if congested delivery/ drop off areas were being optimized. To streamline and enhance the on-campus parking experience, UBC leveraged a smart parking solution. Sensors were installed in parking stalls throughout the campus enabling UBC to collect valuable short-term and long-term data. The real-time data collected allowed

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for agile decision-making, helping PAS optimize areas where access to the university is needed most. Additionally, longer-term, trend-tracking created a data-rich parking profile, which enabled intelligent data-driven decisions about current and future parking assets. For example, as part of an expanded phase, spaces in hightraffic areas were added to help address congestion. This robust data has helped the PAS team operate at peak efficiency and is now laying a solid foundation for future initiatives. UBC will continue to roll-out the sensors to additional stalls in the coming year and any new infrastructure, including new parkades being built on the campus, will be fitted with parking sensors to maximize new asset use from inception. Jones and the PAS team will continue to investigate how the solution could facilitate a multi-purpose approach to parking spaces. For example, using digital signage, spaces located in high-traffic areas can be designated for specific uses at specific times depending on need. This flexible space solution could help address campus congestion issues and ensure efficient access for service vehicles, accessible parking, and quick deliveries. “Now that the program has been implemented and is starting to take root, it is exciting to begin investigating all the possible

applications, and the potential we have to completely transform the future of parking at UBC,” says Jones. In short, with urban growth set to increase exponentially, mobility and congestion and the associated headaches that come with it, including the negative financial impact, will also continue to grow. As such, it is critical that cities, institutions, and major venues leverage all possible tools to ease congestion and improve the daily life of citizens. Importantly, these two use cases demonstrate the additional benefits of leveraging smart parking solutions. Beyond simply counting cars, sensor-based smart parking solutions can address mobility and congestion issues, improve compliance, increase revenues, and better influence future traffic and/or parking related initiatives, all of which will provide a better life experience for everyone. ◆ DAN MATHERS is CEO of eleven-x. He can be reached at dan.mathers@eleven-x.com.

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A DIFFER

ING

E V I T C E P ERS

BY MARY S. SMITH

Parking Should NOT be the Gas Stations of the Future! 38

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THINK THERE IS SUBSTANTIAL UNIFORMITY AMONG PARKING CONSULTANTS, OWNERS, AND OPERATORS that we should be preparing for the plug-in electric vehicle future by

providing EV charging stations (EVCS) for near term needs and electric capacity and infrastructure for the future. However, there is a troubling trend of communities and others in the sustainability community having a premise that parking should replace the gas station function in the United States. At least one city, Boston, is requiring as much as 25% of the stalls in new parking structures be equipped with chargers, and that infrastructure should be provided for 100% of the stalls to be equipped in the future. Other cities are requiring infrastructure for 20 or 25% of stalls. I have two concerns: one is fast charging in parking stalls; and the other is the difference between putting in a few chargers today and planning new parking structures to essentially replace gas stations. I typically don’t recommend the installation of any direct current (DC) fast charging stations (DCFC, which is sometimes but incorrectly called Level 3 in the U.S.) in any parking facility. I also use the term DCFC because the “fast charging” used for passenger cars is defined as a type of Level 2 charging by the Society of Automotive Engineers (SAE), just with DC current; it is much faster than with AC Level 2 charging. Per the SAE, Level 3 charging is over 400kW, which is not available today for cars, and is likely to be used only for buses and commercial trucks. As another important aspect of this discussion, the installed cost of AC Level 1 charging can be as little as $500 with just a circuit, a NEMA electrical outlet, and the recharging cord that came with the car—also known as BYOC (bring your own cord!). However, a full charging station with integrated cord and coupler, and the safety and other protocols that are included for AC Level 1, can cost up to $5,000 per stall, installed. AC Level 2 chargers can cost up to $15,000 installed per stall, and DCFC can cost from $25,000 for a 50kW unit up to $150,000 or more for a 350kW unit, which can charge 200 miles in under 15 minutes. Most of the DCFC units already installed today are 150kW which can charge 200 miles in about 25 minutes, but the higher power—and faster—ones are coming. DCFC is intended to compete with fully refueling a gas-driven vehicle (internal combustion engine or ICE vehicle), not topping off which is all that is typically required at community destinations, including workplaces. Because most travel is local, most cars may never need to be charged at their destinations and may need to only be charged once a week at home.

Most people don’t fill up ICE vehicles every day. We just don’t drive as much as many people think. The average car is driven 37 miles a day (13,500 miles a year). Most residents will need to fully recharge one night a week, or just an hour or two every day at AC Level 2. DCFC charging is mostly required on highways for long distance trips, and for fleet charging where a business owns EVs including taxis, Transportation Network Company (TNC) vehicles, and/or delivery vehicles. As an example, DCFC could/should be provided at the equivalent of a gas station at an airport, for recharging rental cars, and for EV owners to recharge for the drive home, rather than putting AC Level 2 or even AC Level 1 chargers in long term and economy parking. Even with Level 1, the charging time will be a fraction of the total time the car is parked in an economy lot. While there are differences in user needs, for this discussion there are two broad types of parking: Destination parking as a place that someone parks to visit or work, and residential parking. At least 75% of charging can and should be done at home. The other 25% of EV owners may not be able to install a charger at home for a variety of reasons. There may be some exceptions to overnight charging, such as if most of the power supply is solar; but in most places in the U.S. today, the grid and the power supply is best able to accommodate a switch to EVs with charging at home, and the electricity cost is lowest in that time frame. Thus, charging capability should be provided at parking facilities serving residential parking, with significant capabilities to easily add chargers as need grows. However, even in that case, there is no need to provide power adequate to charge every vehicle parked with full power simultaneously. Even if/when every resident of an apartment complex has an EV (which will likely be at least 30 years from now), the power need is no more than enough to charge 1 in 7 stalls (14%),

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A DIFFERING PERSPECTIVE

simultaneously over night or perhaps 1 in 4 stalls (25%) if most vehicles are charged every day. The numbers are lower for the 25% of employees who can’t charge at home and always charge at work. Assuming no more than two hours charging per car each day, 1 in 4 stalls x 25% of parkers would mean infrastructure for 6.3% of stalls for those employees. Adding in some visitors, and being conservative, a maximum of 10% of all stalls charging simultaneously is likely to be all that is ever needed. And let’s not ignore curb charging. Some cities

where street parking is vital for residential parking are working to add charging at the curb; New York City plans to increase from 86 chargers today to 1,000 public curbside chargers by 2025.1

The only way to recover the cost of DCFC charging is high utilization and turnover. Asking drivers to stay with the car and move it when charging done is difficult to manage and enforce, and in fact is functionally much more like a gas station stall than a parking space. Tesla charges fees to those who remain in the charging stall more than a few minutes after the charging is complete. I would

thus argue that DCFC charging is not in fact “parking” at all! It can be a service/amenity the property owner chooses to provide, but it is not and should not be defined, counted, and operated as parking. The Biden administration, while strongly supporting EV charging, doesn’t expect destination parking to serve the need for fast charging. Under the Infrastructure Investment and Jobs Act passed in November 2021, the first $5 billion will be invested “over five years to help states create a network of EV charging stations along designated Alternative Fuel Corridors” which are defined by the Feds as basically the Interstate Highway System.2 Additional guidance issued in February3 states that only after that $5 billion network is built out, will unspent funds be available for “any public road or any publicly accessible locations.” However, that guidance further states that the remaining $2.5 billion for EV infrastructure in the act will be divided equally between

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grants for further development along the Alternative Fuel Corridors and community charging, where the priority will be “rural, disadvantaged and hard to reach communities”. It does not appear that any of the funds in that act will be available for community or residential charging, at least in properties where the owner can afford to provide parking structures. The prior federal tax incentives for EV charging installation lapsed last December 31, and there has been as yet no extension or replacement announced. A renewed federal incentive for EV charging in parking facilities will have to be done either via budgeting or additional law(s) passed by Congress which is not certain in the current political climate. One company, Brightswitch, that helps owners obtain EV charging rebates and incentives says that only 58% of the country has any available as of this writing.4 Further supporting the argument is a study by the Edison Electric Institute and included in a briefing document available on the Department of Energy website. It noted that 78% of the chargers needed by 2030 will be for home charging and only 1% need to be DCFC. A total of 2,000,000 public and workplace ports are required. With an estimated 2 billion destination parking spaces in the US,5 that means at most 1% of destination parking spaces would be needed for charging….in 2030! Most U.S. gas stations are not installing EV charging, except on some highways, and clearly only with incentives, again because there is yet no return on the investment. However, BP reported in January that their Pulse network in England is “on the cusp” of being more profitable than gas pumps.6 The percent of plug-in EVs on the road in the UK as of 2020 was about 3.3% per the House of Commons7 and probably is closer to 5% today. We might get to that percentage on the road by 2026-28. The highest and best

adaptive reuse of the typical rather small parcel of an existing gas station may be to transition towards DCFC charging, rather than yet another fast-food drive-through. Why then are we asking new parking owners to install significant infrastructure for EV charging that will not be needed until 2030 or beyond and may never be repeated?

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Yes, there is the oft-repeated mantra that cars are parked 95% of the time, so the proponents say why not charge then? However, that ignores the costs especially for infrastructure for the future. The current trend is for localities to impose the perceived need for community charging on new parking spaces, not existing ones, with some cities requiring that infrastructure be installed to be able charge at 25% or more of the new parking spaces. Most of these requirements, including the State of California, don’t require any minimum number of chargers at opening day, just infrastructure. The California CAL GREEN code requires an equal number of EV -capable stalls at residential and destination (excluding hotels) parking with 10% minimum, but voluntary tiers at 15% and 20% with the only difference being that destination parking is exempt with less than 200 stalls. Local communities often use zoning process leverage to get property owners to meet the higher tiers. There are also two different levels of requirements for infrastructure. EV Capable generally means a larger electrical room and more distribution panels, a larger service (which is usually expensive) and empty raceways and conduits to at least the area of each future EV stall. For EV Ready, power and communication wiring are pulled to a junction box at each future stall, so each additional EV charging unit is basically just plugged in. This is particularly problematic in 2022 due to the high cost of wiring due to pandemic and other supply chain issues. It is also noted that DCFC units are much larger than AC Level 2 and are very difficult to deploy inside parking structures without loss of stalls. ADA requirements further complicate the layout of initial and future EV stalls. Consultants in California report that they must submit full layout drawings for the future parking layout at buildout of the required charging stalls, to support the planned conduit runs provided at opening day. The cost for EV Capable for a 1,000-stall parking structure at 25% will exceed $5 million. There is no return on most of this investment until and unless chargers are installed and even then, many owners will never recover the cost of charging and thus will have to charge all parkers more to be a viable operation. Meanwhile competitive, older parking facilities won’t have this burden. As previously noted, the City of Boston recently adopted requirements that some new parking structures must have chargers installed at 25% of the parking stalls. To compensate for the clear loss of functional parking, the city requires that anyone, including ICE vehicles, can park at the charging stalls. So, it is even more probable that when a car needing charging arrives, there still won’t be any chargers available. Cities/states that impose

excessive requirements for EVCS installation today need to pass legislation to allow ticketing by the police for

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violation, like laws that allow police to ticket ADA parking violations on private property.

The final point is that we simply don’t know how charging will be delivered in 10 years, much less 20 or 30 years. Batteries may improve in range, or charging may occur more efficiently. The need for EV charging at destination parking may change radically if other options such as DCFC at corner gas stations or in-pavement charging at stoplights occurs for every day charging needs; it seems entirely possible that there could be far less need for charging in destination parking in the future than is contemplated today. There is potentially a tremendous and literally unsustainable waste of capital and resources to provide 25% EV Capable today, much less 25% EVCS installed. In sum, the attitude among policy

makers that parking can be the gas station of the future is imposing an unfair burden on the construction of new parking facilities in the U.S. I fully support

and recommend installing some chargers today, say two times the local share of EVs on the road at opening day, and EV Capable infrastructure to grow that to up to a maximum of 10% of the parking capacity for destinations, with infrastructure for a maximum of 25% of residential parking. Providing multiple times that infrastructure for parking is an extreme burden. Even at residential, full charging draw is not needed all night, every night! Our industry needs to bring a voice to the table for reasonable and rational plans for EV charging, and advocate that parking will not be, indeed does not need to be, the gas station of the future. ◆ MARY S. SMITH is senior vice president with Walker Consultants. She can be reached at MSmith@ walkerconsultants.com.

REFERENCES 1. https://www.nytimes.com/2022/04/05/nyregion/nyc-electric-vehicle-evs.html 2. https://www.transportation.gov/briefing-room/ president-biden-usdot-and-usdoe-announce-5-billion-over-five-years-national-ev 3. https://www.fhwa.dot.gov/environment/alternative_fuel_corridors/ nominations/90d_nevi_formula_program_guidance.pdf 4. https://briteswitch.com/find-EV-charger-rebates. php?gclid=CjwKCAjw9LSSBhBsEiwAKtf0n3YqNUk0iSBdIhmGnRVtHkgmhbm7j67P1nylmX_ NESwKAlHQxIkjuhoCMs0QAvD_BwE 5. Based on the oft-quoted statistic of 8 parking spaces per car, and 290 million cars in the US, there may be 2.3 billion parking spaces today. Deducting the home stall for each car, that leaves about 2 billion “destination” parking spaces. 6. https://electrek.co/2022/01/16/ bp-claims-ev-charging-stations-on-the-cusp-of-being-more-profitable-than-gaspumps/ 7. https://researchbriefings.files.parliament.uk/documents/CBP-7480/CBP-7480.pdf

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2022

AWARDS OF EXCELLENCE Five stellar projects exemplify the best of the best in the 2022 IPMI Awards of Excellence program. By Dorothy J. Verdon, CPSM

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ETTING THE ACHIEVEMENT BAR ever higher in parking and mobility, these projects reflect the zeitgeist in their originality, creativity, and responsiveness to owner goals, user needs, and social and environmental context.

A jury of seasoned industry professionals who recognize innovation in design and programming when they see it bestowed IPMI’s highest honor on outstanding examples of inspired solutions to a variety of challenges. We think you’ll agree. Here are the five projects that have been honored with a 2022 IPMI Award of Excellence.

City of Hope Parking Structure A

PHOTO COURTESY OF RMA PHOTOGRAPHY

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Architectural Design

City of Hope Parking Structure A Duarte, California

AWARDED TO: McCarthy Building Companies, Inc. OWNING AGENCY: City of Hope National Medical Center, Duarte, California DESIGN-BUILDER: McCarthy Building Companies, Inc. CONSTRUCTION MANAGER: Jacobs ARCHITECT: TRC Parkitects ARCHITECT (BRIDGING DOCUMENTS): CO Architects

Juror Comment “The City of Hope Parking Structure A not only exceeded construction design features but also spent tremendous effort in planning features that will offer its users and patients of the adjacent medical center an uplifting and healing response.”

ounded in 1913, City of Hope has become a world leader in the research and treatment of cancer and other serious diseases. In addition to more than 30 clinical network locations in southern California, their 116-acre main campus in Duarte, 21 miles northeast of Los Angeles, houses 1.6 million gross square feet of medical and support facilities. With the adoption of the City of Hope Specific Plan in October 2018, the institution embarked on a 20-year expansion and enhancement initiative at the main campus that will add approximately 1 million square feet. The plan addresses the replacement of outdated buildings with modern facilities and provides guidelines for site planning, architectural design, landscaping, lighting, resource conservation, signage, and public art involving new construction. Chapter 4, Mobility & Streetscape, covers the development of parking structures, surface parking lots, pedestrian amenities, and related improvements. Its guidelines for general parking structure design and parking space and drive aisle dimensions—in concert with the Plan’s overall design guidelines—provided the foundation for the design-build team to exercise their creativity. Prominently located at the campus’s northeast corner on an 8.1-acre site entered from Duarte Road, the project created 987 spaces in the sixlevel parking structure and another 100 in a surface lot on its north side. Not only does the new facility simplify current access for patients, visitors, and staff to the adjacent Michael Amini Transfusion Medicine Center, it will also serve the Duarte Outpatient Clinic, an eight-story building scheduled for completion in 2024. Since it opened in December 2021, the parking structure has been a welcoming gateway to the City of Hope. Its most striking feature is a vibrant, kinetic façade animating the north, west, and south elevations. The “tags,” which get their color from Kynar coating, reference the ribbons and tags that patients have traditionally tied to City of Hope cherry trees, carrying messages of thanks and wishes for cancer cures. This theme is further

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extended—via perforations—to the metal safety panels on the cantilevered open stairway that appears to float across the campus-facing façade. Interior vertical circulation is provided by two elevator cores and stairways located at each end the campus-facing side of the structure, where they connect with pedestrian pathways at ground level. Each core has two elevators whose shafts are constructed with decorative masonry; cab interiors are outfitted with stainless steel textured wall panels, handrails, and call stations. A user-friendly wayfinding system incorporates the owner’s logos at each of the three vehicle entries. Once inside, a dynamic parking space availability sign signals open spaces. This device, along with graphic signage, a color coding and numbering system, and enhanced lighting, is repeated on each level. Other elements that combine to transform this utilitarian facility into a veritable work of art include gabion walls echoing the cobble wall of the adjacent river wash; thoughtful landscape and hardscape design; backlit City of Hope logos; dramatic lighting illuminating the kinetic façade; continuous vertical lights on the two elevator cores; and lighted stair handrails. As darkness falls, the exterior lighting renders Parking Structure A into a glowing beacon visible from the nearby 605 freeway, guiding campus visitors to it unerringly.

PHOTOS COURTESY OF RMA PHOTOGRAPHY

More than 19,000 colored aluminum tags add whimsy and movement to the cast-in-place concrete structure, as they animate in the slightest breeze and beckon visitors towards free, convenient, secure parking.

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Innovation in a Mobility, Transportation, or Parking Program

The Bay Runner Trolley and Micromobility Program Sarasota, Florida

AWARDED TO: City of Sarasota, Florida MARKETING AGENCY: Next-Mark Marketing

Juror Comment “The motto of ‘Live more, drive less’ is perfectly put into practice with this experiential journey, provided by the City of Sarasota’s Bay Runner Trolley and Micromobility Program. Transporting employees, residents, and tourists between the beach and downtown in a stress-free, fun, and free manner, will have huge and lasting benefits to both riders and City alike.”

arasota is located south of Tampa on Florida’s Gulf Coast. In keeping with its May 2022 U.S. News and World Report ranking as #9 in the nation’s “Best Places to Live,” and #1 as “Best Places to Retire,” it offers bountiful cultural and environmental amenities and serves as a gateway to miles of white sand beaches on barrier islands within the city limits. As the seat of a county that draws close to three million visitors a year, and with a population approaching 60,000, Sarasota’s new Bay Runner trolley and micromobility programs provide sustainable solutions to mitigating traffic congestion. Their catalyst was “Sarasota in Motion,” adopted in July 2020 as the city’s first transportation master plan. During its development, citizen input helped crystallize community transportation needs and objectives for the next 25 years. Launched to much fanfare on March 2, 2022, the free, open-air Bay Runner trolley manifests a key master plan priority: improving core route

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The Bay Runner trolley has exceeded expectations for ridership and in its first month of operation moved more than 15,000 passengers. Based on conservative estimates, the Bay Runner will reduce the annual number of vehicles by nearly 70,000.

transit. Its purpose is to alleviate traffic between downtown Sarasota and the barrier islands by offering an easy, hassle-free alternative to driving for residents, visitors, and workers. The insightful project was realized through a partnership between the city, the Downtown Improvement District (DID), St. Armands Business Improvement District (BID), and the Florida Department of Transportation (FDOT). In addition to city economic development funds, and a $1.5 million FDOT grant, the DID and BID each allocated $50,000 toward the initial three-year program. The service is operated by CPR Medical Transport, the same company that runs the Siesta Key Breeze trolley. The trolley service, which uses two vehicles emblazoned with a colorful logo, operates seven days a week from 8:00 until midnight, with 14 stops along the way between Lido Key, St. Armands Circle, and downtown. Each trolley seats a maximum of 28 and is equipped with two wheelchair positions and a lift. A downloadable app displays stop locations, where the closest trolley is, and when the next one will arrive. Because Sarasota has a linear central business district, with a long bridge and causeway to shopping, dining and the beach, an accompanying scooter and bicycle micromobility program with 400 vehicles provides first mile-last mile mobility options and helps to lessen the need to park and then drive

PHOTOS COURTESY OF NEXT-MARK ADVERTISING AND MARK LYONS

several blocks to another destination. The program is operated by Veo under a two-year contract with the city. The company’s app provides a map showing rental and parking locations and accepts payment at the end of use. Launching both the Bay Runner and the micromobility program within days of each other took a tremendous degree of planning and field analysis. Strategy for identifying trolley stops and micromobility parking areas focused on finding locations where pedestrian accessibility was high but would not be adversely impacted by the new program features. Working together, these two programs benefit the community by connecting parks, roads, and services in an environmentally and user-friendly way. The creative and clear “Live more, drive less” message applies to both programs. Print and TV advertising, a custom brochure, and strategic placement of rack card displays helped spread the word about the trolley, and the ringing of its bell at each stop signals its welcome presence.

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Innovation in a Mobility, Transportation, or Parking Program

Free Flow Parking at loanDepot Miami, Florida

AWARDED TO: Miami Parking Authority

Juror Comment: “Free Flow Parking at loanDepot Park promotes innovative ways to manage the area known as ‘The Last Mile Challenge.’ The park now provides clients exactly what they desire: to get in and out with the least resistance possible. The Miami Parking Authority leaps forward with this initiative, showing the industry how to make this possible.”

t is said that teamwork makes the dream work, and in this case, a partnership between the Miami Marlins and the Miami Parking Authority (MPA) inspired a novel solution to a consistent problem on game day. As the first venue of its kind in the United States to implement a free flow parking program, this Major League Baseball stadium stands as an exemplar to other such venues with similar issues. LoanDepot Park is located on 17 acres in Miami’s Little Havana neighborhood. It is surrounded by narrow streets, major highways, and one of the busiest east-west arteries in the city. Local traffic gridlock on game day had long been a point of contention for the community and fans, who endured a wait of 45 to 120 minutes to travel the final mile to a parking spot. This is such a widespread phenomenon among urban critical-mass venues that it has a name: the last mile challenge.

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PHOTO COURTESY OF MS. SUZANNE ISA, ISA DESIGNS

What is so innovative about this parking program is the simplicity and effectiveness of the final product. Behind the scenes, it is very complex, but to event goers, it is as easy as driving up to a parking spot, opening an app and paying. In response to customer and community concerns, the Miami Marlins and MPA teamed up to survey and study the parking dynamics. Research revealed that the main point of friction was the cashiering process. The procedure, which involved attendants collecting payment at the entrance, took an average of 28 to 40 seconds to move a three-car queue. With a stadium parking capacity of over 5,600 spaces, backups became as inevitable as they were untenable. In contrast, free flow parking allows attendees to enter the garage without stopping to scan a pass or show credentials for payment collection. Now, vehicles drive straight to one of four garages or six surface lots and proceed to an available parking spot. With this frictionless parking system, vehicles are automatically identified by license plate recognition technology when entering or exiting the facilities. Each garage is equipped with five cameras, and two mobile enforcement vehicles each have two cameras. How does it work? Event-goers with a parking pass register their vehicle’s license plate ahead of or upon arrival via ParkWhiz. All others register their

PHOTOS COURTESY OF THE MIAMI MARLINS (*UNLESS SPECIFIED OTHERWISE)

license plate and pay on site using the PayByPhone app or Flowbird pay stations located in garage lobbies. Vehicles are then validated during the event based on the registration status of their license plate. Payment vendors are synchronized with the Genetec pay-by-plate sync engine to update in real time vehicles that have paid for parking. This information is communicated to the enforcement vehicles to identify violators passing through the garages during the game. An enforcement tour of the parking facilities halfway through the event identifies vehicles with unpaid parking sessions. The game-changing free flow parking system has enhanced traffic flow and mobility around loanDepot Park; decreased peak season in-traffic time in the last mile by 75%; cut time to find a parking spot by half; and largely eliminated community concerns. Additionally, free flow parking has yielded an annual operational expense savings of approximately $304,000 and increased fan patronage of stores and concessions because they now have more time and energy to do so.

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Stand-Alone Structured Parking Facility Design

South Gondola Lot Parking Structure Breckenridge, Colorado AWARDED TO: Walker Consultants OWNING AGENCY: Town of Breckenridge, Colorado ENGINEER: Walker Consultants ARCHITECT: Koch Covotsos Architects GENERAL CONTRACTOR: Hyder Construction

Juror Comment: “The South Gondola garage is a great example of how to combine natural design elements within a community, along with sustainable features that will make this award winner shine for years to come.”

he past, present, and future coalesce sublimely in this distinctive facility situated on 6.43 acres just off of Main Street in the Breckenridge National Historic District. Set against a stunning backdrop of the picturesque Rocky Mountains’ Tenmile Range, the new South Gondola lot parking structure has been a major boon to improved traffic circulation in this ski destination that attracts tourists year-round. Although its permanent population is less than 5,000, Breckenridge attracts close to three million visitors a year. That’s a lot of cars, and convenient, ample parking is critical to serving resident and visitor needs. The story began in 2017, when a parking structure was being considered for a town-owned lot but did not move forward because the location was not as appealing as the South Gondola lot, which is owned by Vail Resorts. In spring 2019 Town Council selected the team led by Walker Consultants to design the new parking structure for that site and passed an ordinance that allowed the town to enter into a 50-year ground lease with the owner to use the property for the $38.25 million facility, which comprises structured and surface parking. The design program was developed in response to multiple goals, including capacity, functionality, sustainability, aesthetics, and user amenities—and the South Gondola lot parking structure has achieved them all. Aiming to decrease local traffic and accommodate drivers seeking parking during peak ski season, the public facility provides 716 parking spaces within a fourlevel, 249,984-square-foot structure and 243 spaces on

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The South Gondola lot parking structure stands as a testament to progress in the 163-year-old town while simultaneously embodying its rich history and deep connection with the mountain environment. the surface lot, adding 412 spaces beyond the surface lot’s previous capacity. Functionality is reflected in various ways through the structure’s design and construction, which incorporated precast concrete with a cast-in-place topping slab supported through a spread footing foundation system. The mountain environment and remote location factored into selecting a precast structural system due to the shortened construction season for concrete placement. Among the key functional elements are a three-bay fat slab with end bay express D-ramp circulation; passive security measures; interior and exterior wayfinding signage; two oversized high-speed machine roomless traction elevators; a hydronic snow melt system on exposed slabs, outdoor plaza, and pathways; and integrated license plate recognition parking management with space availability and pay-on-foot kiosks. On the sustainability, future-forward side, the project incorporates 22 electric vehicle charging stations and electrical capacity for 38 additional stations; LED light

PHOTOS COURTESY OF THE UNFOUND DOOR

fixtures; electric bike corrals; and photovoltaic solar panels on the south and west roofs. To further enhance the user experience, the design features robust landscaping; a pedestrian plaza on the east side that extends south, providing a breezeway connection to the Blue River Trail; pedestrian connectivity to the town core; and a 22-stall restroom facility. Aesthetically, the architectural façade of the parking structure was inspired by Breckenridge’s history as a mining town in the late 19th century and the natural beauty of the surrounding mountains. The elevator stair towers, vehicular ramp, and outbuildings employ the use of timber trusses over corten rusted steel siding, evoking mining structures. The thoughtful integration of historic elements was instrumental in obtaining Landmark Preservation approvals.

PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY

Mixed-Use Parking & Mobility Facility Design

University of Kentucky Cornerstone Mixed-Use Facility Lexington, Kentucky

AWARDED TO: THA Consulting, Inc. OWNER: University of Kentucky PARKING CONSULTANT: THA Consulting, Inc. ARCHITECT: Sherman Carter Barnhart Architects DEVELOPER: Signet Real Estate Group

Juror Comment: “The University of Kentucky Cornerstone Mixed-Use Facility has developed a special place that enhances local community engagement, especially between the university and the downtown. Opening this mixed-use facility to unique amenities such as a gaming center and shared office space, brings a new approach to parking garage developments by helping promote the best in societal diversity.”

esigned as a hub of activity around innovation, entrepreneurship, and economic development, The Cornerstone was achieved through a public-private partnership between Signet Real Estate Group and the University of Kentucky (UK). Combining four levels of parking for 935 cars above 23,000 square feet of mixed-use ground floor space, the facility marks a critical milestone in UK’s transportation master plan. The P3 project was realized through establishment of a lease-leaseback model. Stakeholders created a limited liability corporation to ground-lease the property to Signet, which is leasing the parking deck back to the LLC for Campus and community 30 years. When the lease obligation is come together in a fulfilled, the parking facility will revert mixed-use facility that back to the university. Responsibilities and oversight for discrete portions of the invigorates the urban structure are clearcut: Signet oversees the streetscape and satisfies leasing, tenant relations, and management both functional and of ground floor retail components, and aspirational goals. UK manages the parking facility and dedicated community spaces. Two primary goals informed the project’s program and design: creation of a stimulating destination for students that also increased UK’s parking capacity; and establishment of a gateway to an emerging innovation district that will further link the university with the city of Lexington. Another goal was to activate the streetscape surrounding the facility. Thoughtful site planning created a pedestrian-friendly setback with room for outdoor seating, and streets were widened to incorporate bike lanes. A significant commitment was made to public art. Not only did this result in numerous unique artworks throughout the facility, but it also inspired a campus-wide transformation. The four components of the 308,269-square-foot structure are parking, retail, innovation space, and an esports lounge and theater. The new parking

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

PHOTO COURTESY OF SHERMAN CARTER BARNHART

facility was designed to connect with an existing UK garage via vehicular bridges at each level, bringing the total number of spaces to more than 2,300. To reduce search time and help with wayfinding, a guidance system at the entry point of each level indicates the number of available spaces. Embracing the spirit of the university while considering neighborhood context, the building façade blends traditional elements of the historic campus with the more modern, urban vibe of the city’s downtown. There’s a touch of Times Square too, with a dazzling 55-foot-tall exterior PixelFLEX media wall that manifests the university’s smart-campus efforts and serves as a digital billboard for relevant messaging. Its versatile LED lighting can be programmed to match other campus buildings. A glass curtain wall characterizes the significant mixed-use component at street level and visually merges campus and community. The Cornerstone Exchange— the retail component—features a large food hall with a coffee shop, a brewery, and restaurants, all owned by local entrepreneurs. The flexible innovation space features cutting-edge technology in an expansive open format and garage-style doors that can be rolled up when weather permits, letting the outside in. The UK Federal Credit Union Esports Lounge was designed for students and community members to experience gaming on high-end machines and consoles in an energetic yet comfortable environment. It offers more than 50 PC-based units and multiple console play areas. With 100 seats on retractable risers, the esports theater is adaptable to a variety of uses.

PHOTOS COURTESY OF CHRIS PHEBUS ARCHITECT + PHOTOGRAPHER (*UNLESS OTHERWISE SPECIFIED)

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2022

AWARDS OF MERIT T

HE PARKING AND MOBILITY INDUSTRY shined in 2022 with

remarkable achievements, innovations, and initiatives. Through an ultra-competitive field, these are the projects that stood out above the rest of the field and were awarded the 2022 IPMI Award of Merit.

Architectural Design; Mixed-Use Parking & Mobility Facility Design

Platform Parkade

Calgary, Alberta, Canada AWARDED TO: Calgary Parking Authority OWNER: Calgary Parking Authority PROJECT MANAGER: Calgary Municipal Land Corporation (CMLC) ARCHITECTS: 5468796 Architecture

Kasian Architecture

hen it opened in May 2021, Platform Parkade was already so much more than a parking structure as a result of the progressive vision of the Calgary Parking Authority and CMLC, a wholly owned subsidiary of the City of Calgary that was formed to revitalize the Rivers District. Located in the district’s East Village neighborhood, the seven-story, oval-shaped Platform Parkade integrates two primary uses: parking for 508 vehicles on the upper five levels, and the 50,000-square-foot Platform Innovation Centre on the first two levels. The facility, which serves local cultural institutions and businesses, features a publicly accessible sports court at ground level; open-air event space at grade and on the top deck for community events; six electric vehicle chargers with capacity for more; and 99 bicycle spots. Future convertibility was a key program goal. Considering the evolution of East Village with expanded public transit, a growing bike culture, and even self-driving cars, the parkade can be converted to commercial and residential uses thanks to perceptive design solutions such as floor-to-ceiling heights 1.5 times that of a traditional parking structure, and key structural elements that can accommodate double the loads of a conventional parkade.

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

STOCK.ADOBE.COM / SPLENDENS

Innovation in a Mobility, Transportation, or Parking Program

OHSU’s Wage-Based Daily Parking System Portland, Oregon

AWARDED TO: Oregon Health & Science University

OWNER: Oregon Health & Science University

purred by the COVID-19 pandemic, in December 2021 OHSU transitioned 1,200 annual employee parking permits to daily parking. This was a key strategy in the university’s 2018 Transportation Demand Management Plan. The outcome is a more equitable system that increases employee flexibility and reduces the drive-alone commute rate. Annual parkers were given the option of guaranteed daily parking or wage-based daily reservations. For the latter, the price of parking varies based on one’s wage and choice of parking location. With both options, parking charges accrue based on the number of days parked. Guaranteed daily parkers are assigned one parking garage with badge access, enabling them to arrive and park whenever needed. Wage-based daily reservations require employees to log into the Luum commute management platform and reserve parking in advance. The software allows employees to track their parking costs, commute bonuses, reward challenges, and related information all in one place. With the transition to daily parking, OHSU can now collect accurate parking metrics through badge swipes at gates and advance parking reservations. This enhanced visibility promotes better capacity management and the ability to maximize utilization of parking facilities through data-driven decisions.

Innovation in a Mobility, Transportation, or Parking Program

São Paulo Zona Azul Sao Paulo, Brazil AWARDED TO: Estapar OWNER: Municipality of São Paulo PROGRAM AND ON STREET MOBILITY OPERATIONS MANAGER: Estapar

ona Azul is a São Paulo, Brazil, parking program that began in 1975 with 5,000 spots and payment by coupons. Fast-forward 45 years to May 2020, when parking management firm Estapar was awarded a 20-year concession from the city to explore the rotating parking operation for 43,000 spaces on public streets. With the dual objectives of increasing public parking space turnover and enhancing urban mobility, the city charged Estapar with developing a technology solution that would track and manage physical spaces in real time; integrate with the municipal database; improve the user experience; enhance security; and expand the program. In just seven months, the firm rolled out a software platform that supports the management operation through a proprietary app and parking spaces monitored by a cutting-edge video surveillance system mounted on a fleet of 80 scan cars. The nearly two million drivers who use the Nova Zona Azul SP app enjoy seamless identification of available spaces in real time and multiple payment options. Over the last year, Estapar has checked roughly seven million license plates in 31 million verified spaces, and increased parking spaces by 10,000 to 53,000. App updates continue, with new features designed to streamline management and bring value to users.

PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY

Innovation in a Mobility, Transportation, or Parking Program

UC Davis Daily Parking—The Future of Flexible Commuting Davis, California

AWARDED TO: University of California at Davis Transportation Services OWNER: UC Davis Transportation Services

n 2019, UC Davis Transportation Services completed “Transportation Tomorrow - A Vision of Greater Mobility and Connectivity for the Davis Campus,” that advanced a plan to reduce drive-alone commuting by 10% below the 2015 levels by 2025. In March 2020, parking operations were disrupted when the campus responded to the COVID-19 pandemic by going remote for the next 17 months. As the world sheltered in place, parking revenue—the lifeblood of the self-funded operation’s budget—dried up. By fall 2020, reserves were depleted, and parking demand was 30% of the norm. With a significant change to commuting habits acknowledged and the foreseeable transition to hybrid-telework in the future, UC Davis Transportation Services used the opportunity presented by already low revenues to make the change from monthly to daily parking. This meant onboarding the ParkMobile app, transitioning to a license plate recognition system, developing a new daily pricing structure, and communicating the change to the entire campus. The daily parking program launched in January 2021 with mandatory use by students and a plan to implement it for employees by July, which was accelerated to February in response to high demand.

Marketing and Communications, Public Sector

City of Inglewood Remote Parking and Shuttle Program Inglewood, California AWARDED TO: LAZ Parking OWNER: City of Inglewood PROJECT MANAGER: LAZ Parking MARKETING AGENCY: Gusdorf Marketing SHUTTLE MANAGEMENT: All Access Shuttle

he City of Inglewood partnered with LAZ Parking to provide a remote parking and shuttle program that would accommodate patrons of the new SoFi Stadium, home of the Los Angeles Rams and Los Angeles Chargers and a major event venue. The goal was to solve two major issues: a shortage of parking at the stadium and alleviation of traffic congestion surrounding it. Launched in August 2021, the program encompasses six different remote parking facilities and over 4,000 more in and around the stadium, presenting event-goers with convenient, affordable, and safe options in the stadium and Hollywood Park area that can be reserved and paid for in advance. All payments are through LAZ’s proprietary reservation platform, LAZgo. A significant marketing and communications effort and budget were pivotal to informing the general public about the new program. Elements of the comprehensive campaign included an e-commerce website (https://inglewoodparkgo.com); nine strategically located city-owned digital billboards; radio ads on Audacy stations; SEO ads via Google Ad Words; Facebook ads; and e-blasts. The city supported the campaign with social media posts on Twitter and Instagram and a link on their website’s “Parking for Events” tab, and SoFi Stadium’s website endorses the program as the official off-site parking option.

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Marketing and Communications, Public Sector

Slowing Down with the PPA Philadelphia, Pennsylvania

AWARDED TO: Philadelphia Parking Authority OWNER: Philadelphia Parking Authority

n January 2020, the Philadelphia Parking Authority (PPA), in conjunction with Verra Mobility and the Vision Zero Project, introduced an automated speed enforcement pilot program whose purpose it was to promote safe driving on Roosevelt Boulevard, which had earned the reputation as the city’s most dangerous road. Eight cameras to detect speeding vehicles were installed at strategic intersections. Raising public awareness was crucial to achieving program goals. PPA’s public engagement team developed a communications strategy that would accomplish this goal across multiple media outlets. Marketing materials included informational brochures and infographics with statistics regarding aggressive drivers and accidents. Video content was created, and social media was leveraged. The press also played a big role: over a 10-day period, there were a total of 79 curated stories, with 60 directly related to the automated speed camera program. The focused outreach efforts lead to major changes in behavior and pilot program success. During the first month of the warning period, PPA mailed 224,206 violation warnings, resulting in drivers slowing down and a 93% decrease in violation issuance. During the first month of fined violations, violations decreased to 84,608. During fiscal year 2021, issued violations decreased from 224,206 in June to 38,660 in November 2020.

Marketing and Communications, Public Sector

Sustainable Transportation Month Los Angeles, California

AWARDED TO: UCLA Transportation OWNER: UCLA Transportation

t the University of California, Los Angeles, National Rideshare Month in October was reimagined as Sustainable Transportation Month to address alternative forms of transportation and how each cleaner, greener trip translates to a more sustainable tomorrow for the campus and region. Hosted by UCLA Transportation, the annual program raises awareness about sustainable transportation by encouraging faculty, staff, and students to pledge to give walking, cycling, carpooling, vanpooling, public transit, and telecommuting a try. Under the slogan, “Commute with Confidence,” a multifaceted marketing campaign supported the 2021 program rollout with print and outdoor advertisements, digital communications, and blog and social posts shared throughout the month. In-person outreach activities made a triumphant return after being on hold due to the pandemic. These included tabling events at different campus locations, and a fair, which featured fun activities, free giveaways, and a chance to learn more about the options available to UCLA commuters. The well-publicized event drew engaged attendees from other university departments, transit agencies, shared mobility providers, and related organizations. The program’s success can be measured by the 1,400 pledges to forego a solo car commute once during the month, and the 65,000 impressions collected on UCLA Transportation’s Twitter, Facebook, and Instagram platforms.

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Stand-Alone Structured Parking Facility Design

LAX Economy Parking Structure Los Angeles, California AWARDED TO: Watry Design, Inc. OWNER: Los Angeles World Airports ARCHITECT/STRUCTURAL ENGINEER/PARKING PLANNER: Watry Design, Inc. DESIGN ARCHITECT: Gensler DESIGN-BUILDER: Swinerton

s the third busiest airport in the world located in a city known for its car culture, it is no surprise that congestion is a chronic problem at Los Angeles International Airport (LAX). Among the challenges are backups and delays caused by the U-shaped terminal loop that serves as the primary access point; a lack of direct connection to Metro Rail; and decentralized rental car facilities whose shuttles exacerbate traffic volume. To address these problems, Los Angeles World Airports (LAWA) embarked on a massive $5.5 billion landside project, of which LAX Economy Parking, a 4,300-stall parking structure, was the first major public component. Delivered through a progressive design-build process, the four-level, 1.73-million-square-foot mobility hub opened in October 2021. Enhancing the user experience are short- and long-term parking options; automatic entry and exit; a free shuttle meet and greet area; electric vehicle charging stations; and parking guidance technology to signal space availability and open spots. The latter is one of several sustainable components that support LAWA’s sustainability action plan. Others include 37% of stalls designed with EV charging infrastructure; drought tolerant landscaping; LED lighting with energy-saving controls; and reserved parking for low emitting vehicles and car and van pools.

Surface Parking Facility Design

Valley Parking Lot Los Angeles, California

AWARDED TO: USC Transportation OWNER/OPERATOR: USC Transportation DESIGN-BUILD GENERAL CONTRACTOR: McCarthy Building Companies,

Inc.

PROJECT MANAGER: USC Capital Construction and Development

he sprawling 79-acre University of Southern California (USC) Health Sciences Campus (HSC) in East Los Angeles is both an instructive medical campus environment and a fullservice public hospital complex. Parking there is a constant challenge. When an in-house 2018 transit survey predicted a shortage of nearly 2,000 parking spaces by the end of 2020, USC Transportation moved forward on a new 12-acre surface lot that would add 1,650 spaces. Completed in July 2021, Valley Parking Lot was built in two phases so that on-site parking could be maintained as long as possible during demolition and construction. Among the project’s most distinctive design elements are more than 400 trees, electric vehicle charging station ports, and a massive retaining wall. Inclusion of 99 Level II EV ports increased USC’s inventory at HSC +275%, from 36 ports to 135. The imposing 700-footlong by 20-foot-high wall abuts a hillside community to the north. Complex existing conditions involving the wall sparked resourceful new construction techniques to build it. Additional lot features include site security; motion-sensitive LED lighting with photocell technology; key card access; in-ground loops for automated egress; dedicated carpool and alternate-fuel parking areas; two bus stops with shelters; and dedicated shuttle service.

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Structured Parking Facility Restoration

City of Lansing “Extreme Makeover” Lansing, Michigan

AWARDED TO: Walker Consultants OWNER: City of Lansing PRIME CONSULTANT: Walker Consultants COMMUNICATIONS CONSULTANT: Edge Partnerships

mong Lansing, Michigan’s municipal parking venues are three structures: North Capitol Ramp, North Grand Ramp, and South Capitol Ramp, collectively providing 2,356 spaces. Officials were concerned about the condition and appearance of the aging facilities, which suffered from concrete deterioration, dated parking technology, insufficient signage, and old MEP infrastructure. In response, the city launched an ambitious improvement program and branded it “Extreme Makeover.” Unfolding over four years, it brought together community leaders, politicians, owners, parking managers and operators, and design, engineering, and media experts, all of whom contributed to its vision and success. The design approach for each ramp was predicated on several factors, including the results of a condition assessment; inherent design character; and budget. Improvements were extensive, ranging from structural restoration, waterproofing, and rehabilitation and replacement of all elevators and control systems, to a new parking access and revenue control system, infrastructure for 20 electric vehicle spaces, security cameras, and emergency backup power for critical systems. Aesthetically, the ramps became canvases for placemaking and elevating the user experience. Fresh paint, lighting, art installations, dynamic message signage, outsized programmable media screen, and a bold color palette to aid wayfinding combine to transform utilitarian structures into welcoming landmarks that embody civic collaboration.

DOROTHY J. VERDON, CPSM is the owner of Bright Bunny Communications. She can be reached at dorothy@brightbunny communications.com.

PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY

/ IPMI Announces 2022-2023 Board of Directors New slate of directors takes effect following the IPMI Conference & Expo July 24-27, 2022. THE INTERNATIONAL PARKING & MOBILITY INSTITUTE is pleased to announce its 2022-2023 Board of Directors. Elections were held by the association in April 2022. At the conclusion of IPMI’s 2022 Parking & Mobility Conference & Expo in New Orleans, Louisiana, July 2427, IPMI’s 2022-2023 board will begin their term. Beginning his two-year appointment as Board Chair will be Gary Means, CAPP, executive director, Lexington & Fayette County Parking Authority, Lexington, Kentucky. Current Chair David Onorato, CAPP, executive director, Public Parking Authority of Pittsburgh, will continue to serve on the board as past Chair. Four newly elected board members who will serve for the next two years include: Maria Irshad, CAPP, assistant director, ParkHouston, Houston, TX; Tiffany R. Peebles, executive director, Parking Authority of River City, Louisville, Kentucky; Casey Jones, CAPP, senior director of customer success, FLASH, Boise, Idaho; and Marlene Cramer, CAPP, director of transportation and parking services, California Polytechnic State University, San Luis Obispo, California. Re-elected board members who will serve an additional term through 2024 include: Alejandra “Alex” Argudin, CAPP, chief operations officer, Miami Parking Authority; and Robert Ferrin, CAPP, assistant director for parking services, City of Columbus Department of Public Service, Columbus, Ohio.

The entire 2022-2023 IPMI Board of Directors, effective July 27, 2022, is: ●

CHAIR: Gary Means, CAPP, executive director, Lexington

●

& Fayette County Parking Authority, Lexington, KY. ●

PAST CHAIR: David Onorato, CAPP, executive director,

●

Public Parking Authority of Pittsburgh, Pittsburgh, PA. ●

●

Alejandra “Alex” Argudin, CAPP, chief executive officer, Miami Parking Authority, Miami, FL. Josh Cantor, CAPP, director of parking & transportation, George Mason University, Fairfax, VA. Allen Corry, CAPP, assistant VP, Parking Business Unit, Dallas Fort Worth International Airport, Dallas, TX. Marlene Cramer, CAPP, director of transportation and parking services, California Polytechnic State University, San Luis Obispo, CA. Richard B. Easley, CAPP, president, E-Squared Engineering, Ashburn, VA. Robert Ferrin, CAPP, assistant director for parking services, City of Columbus Department of Public Service, Columbus, OH.

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●

Kathryn Hebert, PhD, president & CEO, TPMConnect, Westport, CT. Maria Irshad, CAPP, assistant director, ParkHouston, Houston, TX. Casey Jones, CAPP, senior director of customer success, FLASH, Boise, ID. Mark Lyons, CAPP, general manager, Parking & Mobility Division, City of Sarasota, FL. Tiffany R. Peebles, executive director, Parking Authority of River City, Louisville, KY. Jennifer Tougas, Ph.D., CAPP, director, parking & transportation services, Western Kentucky University, Bowling Green, KY. Shawn Conrad, CAE, CEO, International Parking & Mobility Institute, Fredericksburg, VA.

IPMI Announces 2022-2023 CAPP Certification Board NEW SLATE OF DIRECTORS takes effect following the IPMI Conference & Expo July 24-27, 2022. The International Parking & Mobility Institute is pleased to announce its 2022-2023 CAPP Certification Board. Elections were held by the association in April 2022. At the conclusion of IPMI’s 2022 Parking & Mobility Conference & Expo in New Orleans, Louisiana, July 24-27, IPMI’s 2022-2023 CAPP Board will begin their term. Beginning his three-year appointment as CAPP Board Chair will be Hal King, CAPP. Current Chair Isaiah Mouw, CAPP will continue to serve on the board as past Chair. Vanessa Solesbee Schnipkoweit, CAPP, joins the CAPP board as the newest director. Irma Henderson, CAPP, was re-elected to serve another three-year term. Gwendolyn Bolden, CAPP, and Sam Veraldi, CAPP, will both return to serve the third year of their three-year term.

The entire 2022-2023 IPMI CAPP Certification Board, effective July 27, 2022, is: ●

CHAIR: Hal King, CAPP, consultant, Fort Lauderdale, FL

●

PAST CHAIR: Isaiah R. Mouw, CAPP, executive vice president, Reef Parking, Chattanooga, TN

● ● ● ●

Gwendolyn Bolden, CAPP, director of on-street & metered services, Pittsburgh Parking Authority, Pittsburgh, PA Irma Henderson, CAPP, director of transportation services, University of California—Riverside, CA Vanessa Solesbee Schnipkoweit, CAPP, Parking & Transit Manager, Town of Estes Park, CO Sam Veraldi, CAPP, director, business development EV charging, FLASH, Austin, TX

Free Super-Charged Education: Electric Vehicles & Future Trends IPMI members access four recorded sessions on-demand for free: An Electrified Future: EVs & Future Mobility Driving Change: Pushing the Envelope on Electric Vehicles Nuts, Bolts, Plugs & Chargers: Implementation and Best Practices for EV Programs Show Me the Money: Grants, Funding, Incentives & ROI

Access these free sessions today, and earn CAPP points too! Generously supported by our Exclusive Super-Charged Sponsor

PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY

/ Fort Worth’s Trinity Metro Awards Second Digital Signage Contract to Connectpoint for Eco-Friendly, Energy Efficient, Solar-Powered Digital Bus Stops Connectpoint®, a provider of ePaper technology-based realtime passenger information to the U.S. transportation industry, today announced that Fort Worth’s Trinity Metro has awarded the company a new digital signage contract for Connectpoint® Digital Bus Stop displays to be deployed throughout the transit system. The solar-powered displays are in line with the agency’s environmentally friendly CNG bus fleet and its battery-electric bus route, The Dash. The announcement was made today by Rick Wood, CEO and President, Connectpoint. Trinity Metro awarded Connectpoint its first contract for solar-powered digital signs in 2017, with the first Connectpoint® Digital Bus Stop displays deployed in 2018 at the agency’s busiest transfer centers, including Hulen Mall Transfer Center, La Gran Plaza Transfer Center, Sierra Vista Transfer Center and Dr. Dennis Dunkins Transfer Center. Connectpoint will work closely with Trinity Metro to map out new locations such as Trinity Metro’s Fort Worth Central Station, the downtown station for TEXRail and Trinity Railway Express trains, as well as transfer points for multiple Trinity Metro buses. Trinity Metro is a regional transportation system that provides public transportation to meet the mobility needs in Tarrant County. The agency offers connections throughout the North Central Texas region on buses, ACCESS paratransit, ZIPZONEs, Fort Worth Bike Sharing, vanpools and the Trinity Railway Express (TRE), a 34-mile commuter rail line jointly owned and operated with Dallas Area Rapid Transit (DART). Trinity Metro is the sole owner and operator of TEXRail, a 27-mile commuter rail line that runs from downtown Fort Worth to Dallas Fort Worth International Airport’s Terminal B. “Connectpoint is excited about continuing our relationship with Trinity Metro and assisting them with their move toward sustainability and equity,” commented Wood. “Over the last several years, Trinity has made significant additions to their service, including TEXRail. Connectpoint is proud to be part of Trinity Metro’s ongoing effort to increase resources and services for their riders.” Connectpoint drives the digitalization of cities through an integrated system of information about the status of transportation systems. The Connectpoint Digital Bus Stop® is an advanced solar-powered (or A/C) wireless ePaper digital sign that provides real-time public transportation information 24/7. The ePaper displays are available in multiple sizes and can be quickly

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

installed on poles, at shelters, or in a stand-alone fabricated pylon. Connectpoint’s products are used at rail stations, transit hubs and bus stops. Timely and accurate real-time information is delivered seamlessly to passengers across an agency’s digital signage with Connectpoint’s easy-to-use and powerful Connectpoint Asset Management system (CPAM®), designed specifically for the transportation industry. This cloud-based software is intuitive and customizable, allowing agencies to deliver alerts via the agency’s real-time feed, as well as schedule custom messages for their riders. This tool gives agencies the freedom to remotely control as many signs as they please through one integrated backend system. Most recently, Connectpoint was selected as the winner of the “Overall Smart City Solution Provider of the Year” award in the 6th annual IoT Breakthrough Awards program conducted by IoT Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products that drive innovation and exemplify the best in the global Internet-ofThings (IoT) market today. Connectpoint serves 26 transit agencies in the U.S. and has thousands of displays in the field, giving millions of riders information each year.

Scott Petri Joins ParkTrans Solutions, LLC as a Principal Principal Kevin Woznicki is pleased to announce that Scott Petri has joined the firm as a principal. ParkTrans was formulated to identify the needs of cities, municipalities, universities, and hospitals relating to parking, mobility, and curb management, and their mission to fill their clients’ requirements with technology with integrated, best of class solutions. The ParkTrans approach involves listening to the ultimate users of parking related systems and brings these expectations to their partners to meet the marketplace expectations and delivery customer convenience. “I am excited to have Scott join us. His knowledge regarding on- street and off- street parking and Vision Zero initiatives such as red light and speed camera enforcement along with parking enforcement in a big city environment is extremely valuable to our clients,” said Woznicki. “With his participation, we can expand services we provide to include project management, procurement and implementation related advice.” “These are exciting times in the parking industry. The industry has shown its resilience during the pandemic, and we are now posed to bring convenience through technology to the marketplace,” said Petri.

Scott Petri, Principal, ParkTrans Solutions, LLC

Colorado Parking About to Get Smarter Parking is about to get a whole lot easier for drivers in several Colorado cities after Australian-founded smart parking company, Spot Parking, wins the Colorado Smart City Alliance challenge and implements their smart parking solution. Spot Parking CEO Elizabeth Zealand said it is refreshing to see Colorado cities welcoming opportunities for innovation and new technologies. “Drivers—even locals—don’t know how to easily find the best place to park and that’s where our technology comes in,” said Ms. Zealand. “Our technology interprets complex parking rules and regulations and presents the information in a user-friendly and easy-to-understand visual parking map, allowing drivers the opportunity to see where parking spots are available, when, and for how long,” she said. “In a nutshell, drivers can be guided to the best parking spot suited for them—all via the map on their phone, before they leave for the day.” Ms. Zealand said city parking and transportation directors also reap the benefits from the new technology. “City parking directors can update important parking and transit information instantly to better communicate with drivers. And cities are getting insight into just how the curb is being used for better planning” she said. The smart parking technology is currently being implemented in several areas across the state—Denver’s popular Cherry Creek shopping precinct, Arvada’s famous Olde Town district and in Colorado Springs’ Downtown and Old Colorado City areas. Spot Parking is one of several international companies to

establish their U.S. headquarters in Denver after completing the Global Denver Landing Pad hosted by the City & County of Denver’s Economic Development and Opportunity (DEDO) agency in partnership with the World Trade Center Denver (WTC). “The Global Landing Pad confirmed my decision to choose Denver as our global headquarters. I have not seen a city where the government, business, academia and community are so consistent in their message and support to attract businesses,” said Ms. Zealand. Spot Parking will also be taking part in Smart Cities Week 2022 in Denver, with their Director of Operations James Waddell leading a panel discussion about the importance of ‘Innovative Curb spaces’ in cities. “If you’re not digitizing your city’s curbsides, you’re missing out on vital parking, mobility and transportation intelligence,” said Mr. Waddell. “Cities like Denver, Arvada and Colorado Springs are revolutionizing the future of mobility for commuters, as now people can easily see when and where they can park thanks to Spot Parking’s technology. We are very excited to be a part of this,” he said. Spot Parking was announced a recent winner of the Global Revive! Challenge by the Colorado Smart City Alliance, which sought innovative solutions to address active transportation issues for the cities of Colorado. Elizabeth Zealand, CEO, Spot Parking PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY

/ PARKING & MOBILITY CONSULTANTS WALKERCONSULTANTS.COM 800.860.1579

LOOKING FOR MOORETALENT

PLAN. DESIGN. RENEW.

Brian Lozano, PE, PMP 800.364.7300 parking@walterpmoore.com walterpmoore.com

Parking Design | Planning & Mobility | Operations & Technology Forensics & Restoration | Building Envelope

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

Parking, Transportation, and Mobility Planning Parking Design and Consulting Structural Engineering Structural Diagnostics Traffic Engineering Civil Engineering Intelligent Transportation Systems Systems Integration

Opening Welcome Event Sponsored by:

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THE

PODCAST A podcast about parking, mobility, and the people who make it all go. Hosted by Isaiah Mouw with new episodes every other Tuesday at 10 a.m. Eastern. Listen on Spotify, Apple Podcasts, Google Podcasts, SoundCloud or any other major podcast provider. parkingcast.com

Strategic Partner

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

Instructor-led Courses Get best-in-class education from subject matter experts through small group sessions. Member and nonmember rates apply. Each course offers CAPP points.

Frontline Training Industry experts lead interactive, online education for frontline staff. Free for all IPMI members.

Shoptalks Connect and expand your network during virtual, interactive discussions on the most relevant trends and topics. Free to all industry professionals.

Webinars Members register for a single webinar for $35. Each webinar offers 1 CAPP point, and puts you on the CAPP Track!

Dive into Industry Trends and Enhance Your Skills Shoptalk: September 7: Innovations at the Curb Frontline Training: September 13: Change Management: The Frontline Perspective Webinar: September 14: Everything You Wanted to Know About EV Charging But Were Afraid to Ask Instructor-Led Course: September 20 & 22: Wicked Problem Solving Instructor-Led Course: September 29: Analysis & Applications of Technology Instructor-Led Course: October 18, 20, 25, & 27: Parksmart Advisor Training

CALENDAR

2022 JUNE 14 Free Virtual Frontline Training Be Memorable: The Importance of Becoming an Office Influencer

JUNE 15 IPMI Webinar

IPMI’s Mobility Framework in Action

JUNE 16 Free Member Chat

Accredited Parking Organization (APO)

SEPTEMBER 13 Free Virtual Frontline Training Change Management

SEPTEMBER 14 IPMI Webinar

Everything You Wanted to Know About EV Charging But Were Afraid to Ask—EV Charging Basics

SEPTEMBER 20 & 22 Online, Instructor-Led Course

OCTOBER 18 Online, Instructor-Led Course

Accredited Parking Organization (APO) Site Reviewer Renewal Training

OCTOBER 18, 20, 25, & 27 Online, Instructor-Led Course Parksmart Advisor Training

OCTOBER 26 Free IPMI Learning Lab Presented by Blink

Wicked Problem Solving

JUNE 29 Free IPMI Learning Lab

Getting What You Want from Your Parking RFP: SmartParking Presented by ABM

JULY 14 Free Member Chat

Conference & Expo First Timer’s Orientation Chat

JULY 24-27 2022 IPMI Parking & Mobility Conference & Expo, New Orleans AUGUST 1 IPMI Call for Volunteers Open AUGUST 22 Call for Volunteers Closes

SEPTEMBER 28 Free IPMI Learning Lab

To be announced

Presented by gtechna

SEPTEMBER 29 Online, Instructor-Led Course

NOVEMBER 8 Free Virtual Frontline Training

Analysis & Applications of Technology

Customer Experience—From the Customer’s Point of View

OCTOBER 11 Free Virtual Frontline Training

NOVEMBER 9 IPMI Webinar

OCTOBER 13 Free Member Chat

DECEMBER 6 Free Virtual Frontline Training

OCTOBER 13 Free Member Chat

DECEMBER 7 Free IPMI Learning Lab

Leading From the Second Chair: The Importance of Empowering Others

CAPP

Accredited Parking Organization (APO)

SEPTEMBER 7 Free IPMI Virtual Shoptalk Innovations at the Curb

NOVEMBER 2 Free IPMI Virtual Shoptalk

PARKING & MOBILITY / JUNE 2022 / PARKING-MOBILITY.ORG

Parking Work is Emotional Customer Service Work

Avoiding Conflict Through Preparation

To be announced

State and Regional Events Calendar JUNE 8–10 New England Parking Council (NEPC) Conference & Tradeshow Mashantucket, CT

SEPTEMBER 13–16 36th Annual Carolinas Parking & Mobility Association (CPMA) Conference and Expo Charleston, SC

OCTOBER 18–20 New York State Parking & Transportation Association (NYSPTA) Conference & Trade Show Buffalo, NY

OCTOBER 19–21 Pacific Intermountain Parking & Transportation Association (PIPTA) Annual Conference & Expo Salt Lake City, UT

OCTOBER 24–26 Southwest Parking & Transportation Association (SWPTA) Fall Conference Las Vegas, NV

NOVEMBER 2 Mid-Atlantic Parking & Transportation Conference and Trade Show Baltimore, MD

DECEMBER 6–9 Florida Parking and Transportation Association (FPTA) Annual Conference and Tradeshow Palm Beach, FL

Stay up to date on industry events and activities! Visit parking-mobility.org/calendar for the latest updates and additions.

PARKING-MOBILITY.ORG / JUNE 2022 / PARKING & MOBILITY