Parking & Mobility — October 2022

Planning, Design, and Construction

20Effective and Efficient Structure Design

Planning and design of parking structures

typical level of service

By David Moore

26Solving Parking Puzzles

Finding the right solution to a parking puzzle requires innovative thinking and a passion for parking

By Doug Ventura and Jess McInerney, SE

Future of Facades

3D Printing Technology Takes Center Stage

By Platt Boyd

Users Guide to Desiging for Durability

Presented by the

COLUMNS

4 ENTRANCE

So You Think You Need a Parking Garage

By Gary A. Means, CAPP

6 5 THINGS

5 Things That Will Impact the Parking & Mobility Industry

From a Planning, Design, and Construction Perspective

8 THE BUSINESS OF PARKING

Roll Tape: The Benefits of Short Form Video

By Bill Smith, APR

9 DIVERSITY, EQUITY, & INCLUSION

You Have to Build It Again— Every Day

By Shi McGowan

10 MOBILITY & TECH

The Driving Force of Parking Data

By Emily Kwatinetz

14 STATE & REGIONAL SPOTLIGHT

The Carolinas Region Keeps Growing

By Carl DePinto, MBA

16 ASK THE EXPERTS

Which parking or mobility planning, design, or construction practice, innovation, or trend will have the most impact on our industry over the next five years?

IPMI 2022-2023 BOARDS

AROUND THE INDUSTRY

PARKING & MOBILITY

INDEX

/ EDITOR’S NOTE

I AM BIASED. I know as editor I am not supposed to play favorites—but having spent 20 years in the design and construction industry, I knew before I started that this issue would be my favorite so far. October’s Parking & Mobility focuses on planning, design, and construction, a topic that touches all facets of parking and mobility.

Our industry is flush with creative minds and innovative thinkers in planning, architecture, engineering, and building. Well-designed parking facilities are high-performing, safe, designed for low maintenance cost, and most importantly they are easily and efficiently useable. Parking and mobility influence the flow of our communities, and good planning, design, and construction are keys to successfully managing that influence.

We have gathered a wonderful variety of content for you from several creative and talented companies who bring parking and mobility projects to life. We have also doubled down on providing you extraordinary examples of successful planning, design, and construction for parking and mobility; in 2023, every issue of Parking & Mobility will feature a Parking Spotlight column highlighting an outstanding, innovative project. That’s 12 months’ worth of case studies—12 projects, each with a story to tell.

As always, we appreciate you spending some time with us! Like what you are reading? Share it out on social media with your thoughts on the piece. Have feedback for us? We want to hear from you. Tell us what you think, and let us know what tools we can give you to help you succeed.

Melissa Rysak, editor rysak@parking-mobility.org

PUBLISHER

Shawn Conrad, CAE conrad@parking-mobility.org

EDITOR

Melissa Rysak, CPSM rysak@parking-mobility.org

TECHNICAL EDITOR

Rachel Yoka, CAPP, LEED AP BD+C yoka@parking-mobility.org

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Tina Altman

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So You Think You Need a Parking Garage

By Gary A. Means, CAPP

OVER THE PAST TWO TO FIVE YEARS, so many outside forces have caused us to tap the brakes on potential developments, or our approach to them. Autonomous vehicles, electric

vehicles, future retrofitting of garages to higher and better uses, COVID-19, demand decreases, demand increases, the increase of transit-oriented developments, and end-of-life of current parking facilities are just a few of the considerations when thinking about a parking facility in your community or on your campus. No matter where you are on that spectrum, you or your organization may be re-thinking the need.

In some cases, a new facility was needed badly due to oversold, over-parked facilities in the area of the proposed garage. In other cases, the facility was thought to be needed because of a new development that it would complement or support. Has that development been put on hold? What now? Maybe we thought autonomous vehicles were going to get here quicker five years ago? Do we need to be thinking about autonomous vehicles as we design and build facilities today, or should those future vehicles use machine learning to navigate the facilities we are designing now for our current customers and communities?

Has your post COVID-19 demand increased or decreased from previous projections? Now more than ever we must justify the need to build more parking. How much is needed and what type of services and experiences will the facility provide to your constituents?

In a densely built and populated campus or community with little to no land available and the cost of land going up, there is the consideration of possibly building a facility to later retrofit into commercial space or housing units. The need for EV charging has been pushed to the forefront lately. Some cities and campuses have stronger guidance related to

EV charging stations. In any case, I think we can all agree that a new facility today should be ready to add on charging stations as the demand increases, but should they be level 2 or fast charging (see Mary Smith’s article in the June edition of Parking & Mobility)?

With construction costs and material costs at an all-time high, we should be thinking about all these considerations and more. Right-sizing a new facility is very important, and predicting future demand as we are still coming out of a worldwide pandemic is not impossible but close.

As you read this column you can quickly see that I have more questions than answers. However, our IPMI community is full of experienced owner/operators and consultants who can guide us as we re-think our current and future needs.

Lastly, even though we are talking about parking structures, what about phasing it in by designing a gateless surface lot with virtual permits and mobile pay to hold you over until you are confident you need that garage?

GARY A. MEANS, CAPP , is executive director of the Lexington & Fayette County Parking Authority, and chair of the IPMI Board of Directors.

Things That Will Impact the Parking & Mobility Industry FROM A PLANNING, DESIGN, AND CONSTRUCTION PERSPECTIVE

The parking and mobility industry are evolving at a rapid pace, and public agencies, municipalities, and parking owners and operators are depending on their consultants to help them navigate. Planning, design, and construction professionals are innovating and creating solutions for the newfound challenges that accompany this rapid evolution.

What do these professionals see as the most impactful trends or areas of focus as parking and mobility progresses? We asked leaders in planning, design, and construction and here are five things they think will have the most impact in the coming years. For more insights from our consultant members, check out our Ask the Experts column on Page 16

1Electric Vehicles. That would have to be the push to move to electric vehicles and all the infrastructure that comes with it. EV sales are trending up, and federal subsidies will further drive that. At all levels of government, initiatives, and rulemaking to accommodate EVs and EV charging will shape how we plan and design parking facilities and systems for the foreseeable future.

—ROB MCCONNELL, PE, SE, LEED GREEN ASSOCIATE, Vice President, WGI Parking & Restoration Group

2Environmental Sustainability. Over the next five years environmental sustainability will continue to impact how we plan, design, and construct parking facilities. Parksmart strategies will become even more important and be prioritized in the garage development process. And the increased demand for electric vehicle charging stations within our parking facilities for both customers and fleets will make us think differently about where we prioritize our dollars in the design process. Parking practitioners who lean into sustainable practices will be successful in the future.

—ROBERT FERRIN, CAPP, Senior Project Manager, Kimley-Horn

3

Changing Demand. One very prominent impact our industry will experience over the next five years will be the changes to work habits, commuting, and parking demand brought on by the pandemic, many of which appear to be lasting. Many central business districts with heavy concentrations of office workers are still seeing low office vacancies and low parking demand. Cities and parking operators need to continue to rely on data to understand parking demand and preferences to right-size parking supply and provide permit and parking options that meet changing needs.

4

Cost Controls. Due to the increases in construction costs, labor shortages, and lead times, compounded by the new code impacts related to the adoption of IBC 2021, controlling the costs of structured parking will be of upmost importance. Parking professionals must focus on developing functionally efficient and cost-effective designs. In addition, must employ strategies to maximize economic feasibility, which includes right sizing, sharing, integrating revenue producing components, and taking advantage of recent incentives for sustainability initiatives.

—TODD J. HELMER, PE, SE, CEO, THA Consulting

5Project Delivery Methods. We will see many design and construction professionals leverage innovative approaches to project delivery. Integrated Project Delivery has been a trend we are seeing for healthcare projects where the owner, builder and designers share in a risk/reward partnership to foster innovation on projects that have critical “speed to market” requirements without sacrificing quality and standard of care.

Additionally, design and construction professionals are leveraging an integrated approach to the design of a project with the use of higher fidelity fabrication ready design models to develop an integrated digital platform married with the builder’s expertise to find and solve challenges much earlier in the project resulting in a higher quality product for the owner.

—KEVIN WHITE, CAPP, AICP, Parking & Mobility Consultant, Walker Consultants

—BRIAN J. LOZANO, PE, PMP, Principal, National Director Parking Consulting Services, Walter P Moore

Roll Tape: The Benefits of Short Form Video

By Bill Smith, APR

IF YOU AREN’T USING SHORT-FORM VIDEO CONTENT in your marketing, it’s time to start. I’ve discussed the benefits of traditional (long-form) video in this column in the past. Our industry lends itself to video marketing because many industry segments, particularly technology, are extremely telegenic. A simple video demonstrating how a technology works, or how attractive a facility is, or the design of a new structure can be a powerful tool for promoting that technology, garage, or design service.

But when it comes to video marketing in 2022, short-form video is the name of the game. In fact, because short-form videos, by definition, get to the point quickly and require less of a time commitment on the part of the viewer, they can be much more effective than traditional videos. Most of us have a shorter attention span than ever, and shorter marketing videos are more likely to catch the attention of your key audiences before they move onto another social media channel or news article.

Short-form videos are typically less than 60 seconds long, with the ideal length coming in at about 30 seconds. If you use Instagram, TikTok, Reels, or Vine, you’ve no doubt seen thousands of them, and you might not have even realized that you were being targeted by marketers.

Short-form videos are attractive as marketing tools because they are inexpensive to produce, and easy and inexpensive to post to social media channels. They also give you and your marketing team an innovative way to showcase your products and services.

But most importantly, they are effective. According to a 2020 study by Wyzowl, people share videos at twice the rate of any other form of content. The study also found that 84% of people were convinced to buy a product or service based on the brand’s video. And when it comes to video marketing, short-form ranks #1 for lead generation and engagement. One survey found that short-form video has the highest ROI of any social media marketing strategy.

So, what should your videos look like? Parking lends itself to educational videos that can help your audiences better utilize your products or services. Studies show that brands that provide value-added educational content build stronger brand loyalty. Show your audiences that you understand their pain points and provide solutions, and they will come to you (or your corporate site) to learn more. This approach particularly appeals to decisionmakers with responsibility for purchasing new technology, as well as design, planning, and other consulting services.

So, fire up the camera on your iPhone, shoot short creative and educational videos, and get those videos out to your most important audiences via social media, e-newsletters, and email blasts, and on your website.

BILL SMITH, APR , is principal of SmithPhillips Strategic Communications. He can be reached at bsmith@smith-phillips.com

You Have to Build It Again—Every Day

By Shi McGowan

IN KEEPING WITH OCTOBER’S THEME of planning, design, and construction, let’s look at where we are as an industry with building and developing workforce practices focused on diversity, equity, and Inclusion (DEI). Building these practices are critical to recruiting and retaining a diverse workforce.

Many organizations began the DEI journey a few years ago. Steps were taken to plan strategic initiatives and goals were designed to measure the success of those initiatives. While some organizations are building on those initiatives in achieving results, others have struggled to execute those strategic plans. Why?

In today’s economy, where good employees are difficult to recruit and retain, DEI should not be an operational box to be checked, but rather a strategic lure to attract diverse talent, create a culture of welcoming inclusiveness, and afford equitable opportunities to start and grow a lifelong career in the parking industry.

DEI should be an organization-wide priority where fostering an inclusive workplace is a top-down and bottom-up endeavor, requiring ongoing attention and resources to produce results. The success of DEI and the positioning of the parking industry as career-ofchoice for underrepresented groups requires a sustained commitment by all of us to influence meaningful change industry-wide.

Being intentional is key. Successfully diversifying an organization requires a proactive approach to identify and pursue members of underrepresented communities and the willingness to provide them with the support they need to be successful in their role. It is important to have pathways for underrepresented individuals and then provide organizational support, resources, and especially mentorship to help them be successful in new roles,

whether entry level or promotional advancement with more responsibility and greater expectations.

It is also important to provide support, resources, and training to the leaders who manage and develop underrepresented individuals. Across all levels and functions within an organization, leaders should be aware of what is required to be an inclusive leader. Inclusion requires active and ongoing efforts to promote a sense of belonging for the employee. This requires us to envision, accept, and demonstrate new ways of leading inclusively. Remember to stop every once and in a while and look back at where you started. It’s not always obvious how your efforts are making a difference, but the results do build little by little over time. On a practical level, develop periodic surveys that can provide feedback and measure results for the efforts you are making to diversify your organization, create equitable opportunities for everyone, and nurture a culture of inclusion. And look for organizations outside your own that can help your organization develop skills in leading and recruiting underrepresented talent.

Change is slow but necessary for growth. And change starts with each of us.

SHI MCGOWAN is sales director, PARCS for T2 Systems. She can be reached at smcgowan@ t2systems.com

The Driving Force of Parking Data

Case Study: Paso Robles, California

By Emily Kwatinetz

AS RECENTLY AS 2018, the City of Paso Robles, California didn’t have a single on-street time limit or parking meter. The parking municipal codes hadn’t been updated since the 1950s, and the last attempt at paid parking in the early 1980s resulted in a team of cowboys riding into the downtown and roping the meters, wrangling, and dragging them from the ground.

Over the years, three different parking studies were completed with three different consultancies. Despite the samplings of data and consistency in recommendations, the parking program remained stagnant. The community demanded more and more

recognition (LPR) ultimately became the driving force behind a series of policy changes. Their approach was both cost effective and efficient enough to provide a wealth of ongoing information to be used for transparent community outreach and policy decision-

City

on a voluntary compliance-

hopes of avoiding the need to implement

altogether. This provided a unique opportunity to

and more specifically, find a way to build a customerfirst parking solution. The goal was to ensure that local business owners and residents, whatever the outcome, became advocates

The City embarked on this innovative employee parking permit pilot program, collected data, and conducted a wideranging stakeholder engagement campaign to test the merits of voluntary compliance. Employees with permits were guaranteed an off-street parking space and were asked not to park onstreet (despite there being no policies technically preventing them from doing so). The City’s Parking Ambassador, Donna King, led the community outreach and data collection efforts to support the pilot.

Intelligent parking solutions

Creative stakeholder engagement strategies were essential for educating the public and generating broad community support for the new program. The City targeted more than 40 businesses and business owners that involved a consistent presence in the community to guide residents, merchants, and other downtown advocates through ongoing changes. To ensure consistent engagement with the community, the City established a steering committee made up of representatives from downtown businesses, community groups, and City staff. This group provided balanced perspectives and helped craft recommendations to best suit the unique needs of Paso Robles.

The timing of the permit program launch was particularly important due to the approaching December holiday shopping season. Business owners and employees were motivated to improve the customer parking experience. Beginning in November, the City sold employee parking permits for a nominal

fee of just $5 a month in several off-street lots surrounding the downtown business district.

The use of LPR cameras for data collection allowed the City’s consultant team to transform the raw data into valuable parking metrics including parking occupancy, turnover, and re-parking trends. This was an innovative approach that leveraged the City’s mobile and handheld LPR systems also being used for parking enforcement. Permit program participation was monitored throughout the six-month pilot, and vehicles that were consistently observed on-street multiple days per week were assumed to be employees. While the program had high participation at the outset, utilization trends showed that employees continued to park in the unregulated on-street spaces in front of downtown businesses, despite low permit costs, guaranteed parking spaces with a permit, and ongoing education and outreach efforts.

The results from the pilot program informed

Electric Vehicle (EV) charging is a unique opportunity to attract clients to your facility while developing a new revenue stream.

SKIDATA is delivering EV charging solutions to parking sites across the U.S. We have the knowledge to help you select the proper equipment to suit your needs and the expertise to help you make sure your electrical infrastructure is ready to accommodate it.

the community that much to their chagrin, the voluntarycompliance approach was simply not an effective solution. Finally, there was support for introducing on-street policies to increase parking availability, alleviate management concerns, and free up convenient parking to customers. However, the business community was torn between time limits and paid parking policies.

The City Manager proposed a unique on-street solution that would provide the benefits of a time limit with additional flexibility in the form of paid parking. This unique model, now referred to as a Customer Value Model, provides two hours of free on-street parking per day per license plate number, followed by a $1 per hour pay-to-stay rate. This innovative approach to on-street parking was completely new and relied upon a collaborative effort with the City’s parking technology vendors to execute. The entire solution was designed to be license plate-based to allow the City to monitor free parking time, enforce (and collect data) with LPR, and provide opportunities for unique validation and incentive programs.

The Customer Value Model for paid parking is the ideal blend between time limits and paid parking. This innovative approach, combined with the extensive amount of data collected during the pilot, allowed City Council to hopscotch over traditional on-street policies and implement a solution tailored to the community’s priorities. This unique rate model supports the relationship between downtown businesses and patrons, allowing visitors to enjoy the historic movie theater, restaurants, and shops all in one affordable visit.

The City’s parking program continues to be managed by the Police Department. Commander Caleb Davis oversees the program and works closely with the Parking Ambassadors to monitor for compliance and continue to collect data with LPR. The program

supports economic development in the City’s downtown core through the increased availability of on-street customer parking for local businesses while providing ample and convenient parking for employees. The program was accomplished by leveraging key technology vendor partnerships, and the program continues to be operated to support affordable permit rates and customer convenience for everybody who visits downtown. In less than a year, the City built an effective parking program, improving the overall quality of the downtown through innovative parking management and data-driven decisions. ◆

EMILY KWATINETZ is a senior associate at Dixon Resources Unlimited. She can be reached at emily@ dixonresourcesunlimited.com

The Carolinas Region Keeps Growing

By Carl DePinto, MBA

THE CAROLINAS PARKING AND MOBILITY ASSOCIATION (CPMA) is growing annually and has several cities in our region ranked as Best Places to Live, Top U.S. Cities, and Best Neighborhoods in the nation. CPMA has grown from a smaller association to a larger and more expansive level in 2022 with our recently elected board members.

Our 2022 Annual CPMA Fall Conference & Trade Show, held this past September, offered more educational sessions than ever. It was held in the Charleston, South Carolina area, which was recently included in Travel + Leisure’s Top U.S. Cities for the tenth consecutive year in 2022. We were excited to host the 2022 Conference in this area as it highlights southern charm, amazing food and drinks, and walkability within its flourishing downtown area. The Conference was filled with quality learning sessions designed to target the unique educational needs of parking, transportation, and mobility professionals, from front-line team members to leadership and management training to engineering sessions. CPMA offered an expansive selection of presentations from state-ofthe-art technology to customer service and many other topics.

The Conference brought a wide range of attendees from state and local municipalities, universities and colleges, airports, engineering and consulting firms, equipment providers, and many more. This event allowed all participants to not only have hands-on experience with new technology, but also provided the region with a variety of networking opportunities including lunches, events, and a night out in Downtown Historic Charleston, otherwise known as the Peninsula, with its cobblestone streets and pastel antebellum houses.

The 2022 event was outstanding, so be sure to watch for news on 2023 event which will be held at the beautiful Marriott

Myrtle Beach Resort Oceanfront! Beyond our Conference & Trade Show, the next CPMA online educational sessions will feature exciting topics for members and interested parties in our region. They are promised to be informative and interactive for front line and management staff. Looking to be a member or get more involved in a growing association? Join us to learn and share ideas and become a part of a network of mobility professionals that span across the two beautiful states of North and South Carolina. We welcome new members and look forward to the opportunities that you can bring to our association. Visit us at www.carolinasparking.org for additional information or email us at carolinasparking@gmail.com

CARL DEPINTO, MBA , is executive director of mobility for Duke University and Duke Health and is president of the Board of Directors of CPMA. He can be reached at carl. depinto@duke.edu

ASK THE EXPERTS

Which parking or mobility planning, design, or construction practice, innovation, or trend will have the most impact on our industry over the next five years?

Darren Wint, BASc, MASc, P.Eng. Associate Read Jones Christoffersen Ltd. Engineers

A significant impact shall be felt by parking (lot/infrastructure) operators and municipal on street parking management until we can better forecast the future percent changes in the increasing modal split for the autonomous vehicles’ presence on our roads and parking and charging needs from those vehicles for am/pm peak periods and special events in road-congested central business districts (CBDs). We need to better forecast this for both multi (shared) passenger and single passenger autonomous vehicles that drop off and pick up in CBDs in conjunction with how autonomous vehicles are programmed to either stay on the roads or to park (and electrically recharge) within or just outside the CBDs.”

Jacob Gonzalez, PE Vice President, Client Solutions WGI Parking & Restoration Group

I foresee Vehicle Fleet Electrification being a trend that will significantly impact our industry over the next five years. As a National Program Manager developing and innovating infrastructure solutions for a 100,000-fleet electrification program, I’m experiencing first-hand the opportunities and challenges posed by the transition to EV. By driving innovation and optimizing deployment for these fleet programs, we are increasing the speed to market for our partners.”

Mark N. Santos, CAPP, PE Director of Operations Walker Consultants

A few items come to mind: in addition to observing EV sales growth, pay attention to the size and weights of the EV for potential future loading adjustments in structured parking. Strive for a proactive approach regarding structure maintenance and addressing safety (now more than ever) to protect the public, and not let an incident be the trigger to act.”

Send it to editor@parking-mobility.org and watch this space for answers from the experts. The opinions and thoughts expressed by the contributors do not necessarily reflect the opinions and viewpoints of the International Parking & Mobility Institute or official policies of IPMI.

Stage

Fort Worth, Texas

Christina Jones, CAPP, MBA Consultant Walker Consultants

EV charging supported by solar powered canopies produces electricity on site while shading customers’ cars from heat and snow. Additionally, increasing use of recycled materials, porous pavements, and water reclamation systems in facility design and investing in transit and shuttle vehicles that run on alternative fuels, and other infrastructure elements incorporated during design and ongoing capital planning will compliment management practices that also focus on sustainability in customer experience. These practices include the growing offering and use of anti-idling and contactless payment systems and a continued shift in focus toward equitable transportation demand management strategies, that build on the long-effective strategy of paid parking, to reduce traffic congestion, improve transit and alternative mode reliability and convenience, and an overall reliance on single occupant vehicles for daily commuting.”

Jon Forster, CAPP Parking and Mobility Planner Fishbeck

A growing number of cities are removing parking requirements from their zoning codes in downtown districts. This will be an interesting trend to monitor as parking supply will be determined by developers instead of prescriptive zoning. This policy is geared toward residential development and parking but may have impacts on daily visitor and employee permit parking availability and cost.”

Kenneth Smith, PE Parking Technology Engineer Kimley-Horn

The need to collect, understand and analyze data. With the recent boom in technology and data collection, the parking industry now has more opportunities to analyze an entire ecosystem and perform data analysis to determine the best programs to implement. Connecting the curb data with off-street parking will allow agencies to provide more opportunities to patrons as well as enhance enforcement and understanding how all parking is being utilized. While more technology will be needed and agencies will collect more data, there is also an increased need to evaluate it, clean it and summarize it in ways that will allow decision makers to have the best tools available.”

Matt Sumpter, PE Associate Kimley-Horn

The growth and adoption of Electric Vehicles will have huge impact on garage operations and stall layouts, both in new facilities and existing. Considerations include how much EV supply equipment to install (vs. EV ready / EV capable), new revenue generation streams from EV charging, space layout geometrics that provide access and ADA accessibility, and retrofitting existing garages to accommodate EV. The parking industry must quickly work to develop best practice guidelines around these key elements.”

Jim Corbett, CAPP

Director of Planning, Operations, and Technology—Southeast Walker Consultants

As the focus on curb management access continues to require the industry to rethink about which groups should be granted access to the public rights of way, the planning, design, and construction community will need to consider options for expanding short-term access needs to grade-level areas within in our parking structures. Such options will not only include the already popular pick up and drop off staging needs, but also areas where routine delivery and receipt of goods and services may occur without adding to local street congestion. Coordination of Merchant and Business District Associations will play a significant role toward implementing this innovative change.”

Al Carroll Executive Vice President McCarthy Building Companies

While it’s difficult to identify one specific trend that will have the most impact to our industry over the next five years, we anticipate a focus on sustainability/green building technology such as vehicles powered by renewable energy sources, vast increases in code required EV charging stations, parking guidance systems and smart phone apps that inform users about pricing and parking availability, reducing travel time spent searching for parking spaces. This will also reduce carbon emissions and increase user convenience. Energy efficient lighting systems and an increase in electronic payment systems such as PayPal and license plate recognition technology that will increase user convenience and become a standard in parking expectations.”

a r n t h e l e a d i n g

r e d e n t i a l i n p a r k i n g a n d m o b i l i t y

Mark Santos,

of

By David Moore

Effective and Parking

THE PLANNING AND DESIGN OF PARKING STRUCTURES has evolved well beyond the days of a simple concrete structure with attendants staffing cashier booths.

Specifically, the planning and design of parking structures in urban spaces involves an integrated design approach that involves the building team and owner throughout the lifetime of the project. The planning and design of parking structures in urban areas can present detailed challenges related to engineering the proper solution as it relates to the site location, traffic planning for vehicular ingress and egress, proper aesthetics, economic impact of the parking structure, and sustainability.

Walter P Moore’s Parking Services Group have been involved in the design and engineering of parking structures around the country that have required collaboration of the entire design team, as well as the owner, to provide an effective and efficient design that addresses the proper criteria to ensure the successful movement and storage of vehicles.

The three projects examined below were recently constructed in urban areas. Each project is diverse as it relates to the planning and design required by the design team and owner. By comparing and contrasting each of the projects, the functional planning and design standards are examined to provide viable takeaways that can be used for the next iteration of parking garage design.

Planning and design of parking structures advances beyond typical level of service criteria

Efficient Structure Design

Bank of America Tower

When it comes to assessing the parking demand for a development, the first component to look at is location. For example, a suburban office space typically requires a parking-demand ratio between 2.5 and 3.0 parking spaces for every 1,000 gross square feet (gsf). For a 500,000-gsf building, the parking demand can range from 1,250 to 1,500 parking spaces.

On the flip side, the same size development in an urban location requires a much smaller parking demand ratio—closer to 1.5 to 1.75 parking spaces per 1,000 gsf of office space. This equates to an approximate demand of 750-875 parking spaces.

For the Bank of America Tower in Houston, Texas, a 2021 IPMI Award of Excellence honoree for best design of a mixed-use parking and transportation facility, the developer wanted a garage designed with a parking ratio

of between 1.5 and 2.0 parking spaces per 1,000 square feet. While the number of parking spaces provided an oversell ratio of 1.15, the developer was able to design a structure with a parking ratio close to 2.0.

This strategy was crucial in attracting the desired tenant for the building, which features mixed-use components including offices, retail, and outdoor space within the building’s footprint. Bank of America Tower is also located in the central business district, near entertainment, public park space, and various transit options.

Because there was flexibility with the construction schedule, the first phase of the Bank of America Tower project constructed was the parking garage. This allowed the developer the opportunity to generate parking revenue for a full year while the design and construction of the 35-story tower was completed.

The 11-story, 1,360-space parking structure was designed with a state-of-the-art outdoor sky park that sits atop the structure as the 12th floor. The sky park—the only tenant amenity of its type in Houston—provides tenants of the Bank of America Tower a unique outdoor space with views of downtown while nestled between trees and wooden canopies, but it also serves as a model for sustainable urban structures.

The Bank of America Tower is the first project in the United States to achieve LEED v4 Platinum Core and Shell Certification. It was the only LEED v4 project to attempt the Whole Building Life Cycle Assessment (WBLCA) credit, which Walter P Moore led. The WBLCA allowed the building team to identify combinations of materials that made the most significant contributions to environmental impacts and develop reduction strategies accordingly. Based on these studies, the team developed a strategy of aggressive cement minimization, which led to a projected 19 percent reduction in global warming potential and a 12 percent reduction in acidification.

Patrons of the garage utilize a state-of-the-art Parking Access and Revenue Control System (PARCS) that efficiently manages both contract/monthly and transient/visitor parking needs. An Automatic Vehicle Identification (AVI) Reader system was specifically specified to facilitate the rapid ingress and egress of contract parkers and provides hands-free access. Visitors utilize a convenient Pay-on-Foot (POF) and Pay-in-Lane system.

To accommodate the 1,365 parking spaces and provide a high level of service, the Bank of America Tower garage was designed with an innovative express ramp system (no parking on ramp) at the ground floor that provides access to two major streets, and allows up to 40 percent more area for retail and back of

house opportunities over a traditional ramping system.

At level 2 of the garage, the express ramp system transitions to a traditional double helix ramping system. The oneway double helix ramping system was chosen to accommodate the large peak loading conditions from the office patrons while providing an intuitive traffic flow. Crossovers are provided at each level which enhances the level of service over a traditional double helix system.

Bay widths are two feet wider than what is normally accepted for angled parking to provide a higher Level of Service (LOS) for all patrons. End bays are also larger to provide comfortable turning maneuvers and easily accommodate full size trucks and SUV’s.

Both the tower and parking garage are wrapped in a beautiful glass curtain wall system with varying levels of contrast and metal accents to provide a sophisticated appearance. As the garage takes up a significant portion of the site, the architects wanted to ensure that the tower and garage appeared as a seamless project. From the street level, one cannot tell where the building footprint ends, and the garage footprint begins.

Midtown Park

Midtown Park in Houston, Texas, is a landmark project for the city that offers a number of amenities designed with sustainability in mind. The 771-acre district includes mixed-use residential/retail, multifamily residential, and office parking generators. The epicenter of the district is a three-acre park with a 400-space parking garage directly underneath the park and other amenities such as an entertainment pavilion, water features, and restaurants.

“In addition to increasing community gathering opportunities and enhancing the quality of life for current Midtown residents, the park is an economic development catalyst that has attracted new development to Midtown,” says Marlon Marshall, director of engineering and construction for the Midtown Redevelopment Authority (MRA). “Parks help to maximize the long-term value of real estate because businesses and residents are willing to pay a premium to be near parks.”

With nearly 10,000 residents, Midtown is one of the most walkable neighborhoods in Houston, but there was a significant lack of parking space. To address the parking issue, the MRA developed their “super” project—the Midtown Park and Garage.

The vision for the full six-acre mixed-use project that includes the underground garage was developed by the MRA board, staff, and design team consultants along with community and stakeholder input. According to Marshall, the goal was to create a premier urban park space in the heart of Midtown to become the focal point

for the community and function as a catalyst to attract new development to the Main Street Corridor.

“With the addition of parking to the project, there was a need to add a parking design firm to our team,” Marshall says. “We had recently engaged with Walter P Moore as our consultant engineering firm on successful mobility and roadway infrastructure projects, and we were fortunate to have access to the Walter P Moore Parking Services Group to guide us through the development of the parking garage.”

Though there were numerous iterations to the project design, all parties involved in the Midtown project partnered together to meld the structures in an effort to preserve the integrity of the park’s purpose and view corridors.

“Because of the complexity of the structure and simultaneous construction of multi-family housing in the grounds, immense collaboration was required from all parties,” says Brian Lozano, director of parking services at Walter P Moore.

One challenge of the project was how to host a living, sustainable park above a below-grade parking garage. Walter P Moore structural and diagnostic engineers worked closely with parking engineers to design an operationally efficient garage while allows the park’s trees to also grow and thrive. According to Lozano, after consulting with the landscape architecture firm Design Workshop, large trees were planted throughout the park that needed over five feet of clearance from the soil to the top of the structure to allow them to grow. To ensure this was possible, the lid of the garage was sloped to allow for proper clearance for the grass blanketing the lawn space, and a greater distance to sustain the trees.

Because the 400-space parking garage lives under the park, an intricate system of under slab draining capabilities, robust waterproofing, pumps, and a rainwater vault serve to self-water the landscape. The system also prevented the garage from flooding during Hurricane Harvey in 2017. Rainwater is collected through a piping system in the garage before it is pumped into a 70,000-gallon irrigation vault underground.

“The grounds are sustainable because the rainwater is used to water the lawn and planting areas,” Lozano says.

The team planned for the impressive rainfall that often hits the Houston area—as was the case with Hurricane Harvey—and integrated a backup plan. According to Lozano, when the vault is full, the water bypasses to the water features, which circulate and produce waterfalls under the bridges and other areas throughout the park.”

The design of the entrance to the underground garage is raised and angled to allow for height space. As a result, the top side of the sloped entrance to the garage operates as a portion of the off-leash dog park.

“Since the start of construction at Midtown Park, there have been six new private development projects announced within three blocks of the park,” Marshall says. “These ongoing, planned, or recently announced redevelopment projects include mixed-use residential/ retail, multifamily residential, and office projects which will generate an estimated $338 million in new taxable value in Midtown.”

Virginia Commonwealth University

Virginia Commonwealth University, located in the heart of Richmond, Virginia, recently modernized its urban medical campus. Part of the project included a new multi-level parking structure that serves the VCU Health Adult Outpatient Services Pavilion and Massey Cancer Center.

Designed to provide safe and convenient access as well as accommodate patients, their families and VCU medical staff, the garage has a total of 1,109 spaces within 12 levels—two below-grade and 10 abovegrade. One unique aspect to this garage are the 150 valet spaces that are located belowgrade via a single entrance and exit in order to ease the transition from a vehicle into the hospital for Massey Cancer Center patients that require specific needs.

The garage is a critical hub for the hospital; therefore, the garage was

designed with two entrances/exits for the self-park levels.

The above-grade garage is a park-onramp single-threaded helix to maximize the number of parking spaces within the narrow structural footprint. This section

of the garage connects to the VCU Hospital at Level 1.

One design aspect critical to the VCU garage involved the reduction of traffic congestion at the entrance and exits to the garage. To accomplish this, improvements were made to the adjacent roadways and access to the garage was controlled through turning movement restrictions. Furthermore, the belowgrade valet level can only be accessed by an express ramp. The valet drop-off/ pick-up zone provides ample space for vehicles to queue inside the garage itself. This also reduced on street traffic congestion that previously occurred at five separate valet locations located on the hospital campus. ◆

DAVID MOORE is a senior parking consultant at Walter P Moore. He can be reached at dmoore@walterpmoore.com

By Doug Ventura and Jess McInerney, SE

W

HETHER ABOVE OR BELOW

GRADE, a component or stand alone, integrating structured parking can pose several challenges. From site constraints to phasing requirements, solving the parking ‘puzzle’ can significantly impact the project’s effectiveness and bottom line.

Where parking is located and how it impacts adjacencies with other buildings often presents obstacles. Parking must work in conjunction with traffic flow, both existing and planned, deliveries and other on-site operations. When these elements are complex, challenges can arise in regards to congestion, safety, efficiency, etc.

At the Workday corporate campus in Pleasanton, California, the location selected for a new office building and parking structure was sited adjacent to an existing BART station and parking garage. Therefore, a significant issue posed by the project was designing a cohesive parking strategy for the Workday campus while providing clear separation for BART users. As the existing entrance road divided the campus and the BART structure, emphasizing a safe pedestrian experience was a vital part of the design.

To solve this puzzle, the design team integrated a new entry road on the opposite side of the existing BART parking structure that would service both it and the new Workday garage. Doing so allowed the old entrance to be converted into landscaped space with pedestrian arcades, including a bridge linking the BART

Finding the right solution to a parking puzzle requires innovative thinking and a passion for parking.

 The Denver Health Acoma Parking Structure is net-positive energy structure

station to the campus. This created a safe and welcoming environment separated from vehicular traffic.

Additionally, a new mobility hub established a more efficient traffic flow. A designated pick up and drop off zone along the main road diverts carpool and TNC drivers away from the new entrance road, reducing congestion.

Transforming Site Constraints

Site constraints, such as small and irregular shaped sites, difficult soils and height limits, can make parking design an exceptional challenge. In some cases, site constraints can make a conventional parking layout prohibitive, or even impossible. Solving this parking puzzle often requires thinking outside of the box, and turning to solutions such as mechanical and automated systems.

This was the case for The Spire, a residential tower planned for a small, triangular site at 600 Wall St. in Seattle, Washington. In order to provide the views envisioned by the developer on all sides of the 10,000

square foot site, the 41-story, 440-foot tower’s structural core was placed in the center, thus slicing the available area for parking into 30-foot-wide sections. Since a conventional parking setup requires 60 feet or so, mechanical and automated solutions offered the best way forward.

After studying multiple options, including trips to Italy and China to meet with manufactures of mechanical and automated parking systems and evaluate how they might be customized to fit the needs of the challenging site, a fully-automated parking system, the first of its kind in Seattle, was ultimately selected and designed into the project. In addition to working within the site constraints, the automated system provides the desired tenant experience in the form of an automated valet.

Mechanical and automated parking solutions are becoming more prevalent in urban areas facing one or more site constraints, and can provide a cost effective alternative by shrinking the parking footprint or creating more density within the same footprint.

 Solving the parking puzzle at the Workday corporate campus involved moving the entry road on the opposite side of the existing BART parking structure and adding a mobility hub with a pick-up and drop-off zone off the main road.

Striving for Net Zero (or Even Better)

As development continues to place higher and higher importance on sustainability, parking design best practices have also evolved to take advantages of innovative sustainable opportunities. When it comes to the challenge of attaining Net Zero, or even Net Positive energy, parking can potentially serve as a valuable piece of the sustainable puzzle.

Parking structures have relatively low energy needs. Most are designed to take advantage of natural ventilation, and energysaving lighting systems are becoming more and more standard best practices. In locations that experience high potential for solar power, such as California and Colorado, a photovoltaic array on the structure’s roof can pave the way towards a net zero parking facility.

Denver Health took advantage of this opportunity for the Acoma Parking Garage. Approximately 300 days of the year, the structure’s PV array generates enough power to not only run the parking structure, but also create a surplus that is fed back into the grid, making the structure net positive. A 400 square foot storage room accommodates the high volume of lithium batteries required for energy storage.

Parking structures can also contribute to the sustainable goals of a larger campus. For example, the California Avenue Parking Structure in Palo Alto was designed to support a future Public Safety Building, which is now under construction. When complete, the PV array on the roof of the parking structure will provide power for the Public Safety Building.

Sewing Sustainability Seeds

Space constrained locations often face a challenging choice between expanding or adding new facilities to meet the needs of growing employment or student bodies and preserving valuable

green space. Structured parking offers a unique solution to this problem in the form of a green roof. This can come in the form of a subterranean parking facility underneath a park, or an above ground structure with a playing field.

This is a puzzle faced by Stanford University, which has elected a green roof solution for multiple garages, including at the Medical Center. The site selected for the parking structure included a portion of the historical Governor’s Lane, a campus-wide walk that dates back to 1876. As it was important to the University to preserve that history, the subterranean structure not only had to provide a green roof, but the structural and architectural design needed to accommodate load from the required soil depth necessary for healthy mature tree growth over the top deck. To further preserve open space, all necessary above-grade program structures were grouped into one artistic building element.

Subterranean structures such as this also pose another parking puzzle: creating a safe and positive user experience. Elements such as lightwells and brightly painted interiors, blue-light security phones and aesthetic enhancements such as signage and public art can make an underground facility feel more open and welcoming.

DOUG VENTURA is a senior project manager with Watry Design. He can be reached at dventura@ watrydesign.com

JESS MCINERNEY, SE , is a principal with Watry Design. He can be reached at jmcinerney@watrydesign. com

The green roof on the Stanford University Medical Center Parking Structure preserves a historic campus path.

IPMI Awards & Recognition Programs

IPMI’S ANNUAL AWARDS AND RECOGNITION PROGRAMS celebrate individuals and organizations in the parking, transportation, and mobility industry. Winners in two major award categories—Awards of Excellence and Professional Recognition—exemplify industry excellence.

Awards of Excellence

Showcasing outstanding parking and transportation facilities and innovative programs in a number of categories, the Awards of Excellence require a formal entry submission and judging process. Many winning projects receive state, regional, national, and international media coverage. Owners, operators, and project team members may submit their projects in these categories:

■ Innovation in a Mobility, Transportation, or Parking Program

■ Marketing & Communications, Public Sector

■ Marketing & Communication, Private Sector

■ Surface Parking Facility Design

■ Surface Parking Facility Restoration

■ Standalone Parking & Mobility Facility Design

■ Mixed-Use Parking & Mobility Facility Design

■ Structured Parking Facility Restoration

■ Sustainable Design

■ Architectural Design

Professional Recognition Awards

Professional Recognition Awards recognize the individual contributions of parking, transportation, and mobility industry professionals—our industry’s best.

Entrants for these prestigious awards may be self- or peer-nominated. Nominees must be IPMI members in good standing and there is no nomination fee. Categories include:

■ Industry Professional of the Year

■ Organization of the Year

■ Emerging Leader of the Year

■ Professional Excellence Award. This category recognizes all staff, from the frontline to management. Awards will recognize outstanding performance in a variety of areas, including Customer Service, Operations, Marketing, Leadership, Innovation, Technology, Human Resources, and more.

How to Enter

IPMI offers a streamlined awards entry process via a sophisticated online platform. We encourage entries from all market segments and sectors; all IPMI members are invited to submit in all categories.

Submit your best people, programs, and projects—and be sure to share great pictures and visuals as part of the process.

Download comprehensive awards details and entry criteria at parking-mobility.org/awards

Takes Center Stage in Downtown Huntsville

By Platt Boyd

THE CITY OF HUNTSVILLE, ALABAMA, is a burgeoning technology town that is home to NASA’s Marshall Space Flight Center as well as facilities for the Department of Defense. It is a community that is continuing to flourish. Downtown Huntsville is on the move with the redevelopment of Big Spring Park, which is home to new hotels, entertainment venues, and bars and restaurants. Part of that revitalization included renovations to the Monroe Street Parking Garage, across the street from the multi-purpose Von Braun Center. The parking garage provides event parking in the evenings and on weekends, and office workers use it during the weekdays.

To achieve their goal of an attractive and dynamic facade for the garage that would make a bold statement, architects ultimately turned to Branch Technology and its game-changing approach to 3D printed facades for commercial construction.

“Huntsville is an engineering and technology town,” said Les Tillery, principal at Fuqua & Partners Architects. “The idea that Huntsville could take a lead in 3D printing technology on an important downtown structure was pretty powerful to us as the architects. We thought it was appropriate to use Branch Technology panels, because the technology is representative of the city and its trajectory.”

After initially settling on a perforated aluminum exterior facade—a design approved by the city—Tillery made a last-minute decision to propose three new facade schemes to the city, all designed by Branch Technology.

“We had a 90%-complete construction document with the city that was approved for bid with perforated metal panels, but we knew the potential of the designs that Branch Technology had created for us,” explained Tillery. “I used the last 10 minutes of a presentation with the city to discuss the Branch schemes. I was excited and surprised when the city agreed to change the design. It was a major turn in the project.”

The parking deck facade features the largest panels Branch Technology has ever produced, totaling approximately 12,000 square feet.

The facade is made from exterior panels that take their shape from a 3D-printed open lattice material called BranchMatrix™, which can be made into virtually any shape or form and is the base material for all of Branch Technology’s cladding panels. This helped bring the intricate design of the parking garage facade to life. To create these facades for the parking garage, the 3D-printed, lightweight polymer BranchMatrix™ shapes are filled with twopound-density insulating foam, robotically milled back to their geometric surface, and then finished with glass fiber reinforced concrete. The result is a lightweight, energy-efficient, and durable building facade.

The parking deck is lit with LED lighting to create an even more dynamic effect, especially at night. This is on full display for late-night traffic coming in and out of the garage following evening events.

“Branch allowed us to achieve unique shapes that we wouldn’t have been able to get otherwise,” added Tillery. “3D printing design options are pretty unlimited in terms of what you can create. There was nothing amorphous like this that existed in downtown Huntsville, so it was very attractive for us and for the city.”

Branch Technology’s advancements in 3D printing technology allow for unprecedented creativity for large construction-scale projects. Shapes are produced directly from digital files rather than being interpreted from shop drawings. The result is extreme accuracy that is true to the original design. The process is much faster than typical fabrication methods and produces drastically less waste compared to traditional construction projects.

Tillery explained that the garage has generated much interest from the public, and that their reactions have all been positive. Some community members have even given their own nicknames to the structure.

Completed in October 2021, the Monroe Street parking garage has 725 parking spaces. In addition to Branch Technology, Fuqua Architects, and the City of Huntsville, the project team included Turner Construction Company, precast concrete manufacturer Metromont, metal fabricator Ben Parker, and engineers LBYD Engineers and Larson Engineering. ◆

PLATT BOYD is founder and CEO of Branch Technology.

for Designing Durability

Presented by the IPMI Planning, Design, & Construction Committee

Authors

John W. Hammerschlag

President

Hammerschlag & Co., Inc.

John W. Nolan, CAPP, MSM Managing Director of Transportation Services

Harvard University

Peer Reviewers

David Ryan, PE

President & COO Walker Consultants

John M. Porter, PE Principal

Simpson Gumpertz & Heger Inc.

Edward Trammell, CAPP Planning and Project Manager

Lexington & Fayette County Parking Authority

James C. Anderson

Market Development Manager, Building Solutions Team Master Builders

With contributions from IPMI’s Planning, Design, & Construction Committee

● CHAIR: James C. Anderson, Master

Builders Solutions, US LLC

● Rita Azrelyant, CAPP, Laybel Consulting

● Jeffrey Goodermote, Swinerton

● Matt Davis, Watry Design, Inc.

● John W. Hammerschlag, Hammerschlag & Co., Inc

● Matthew Kennedy, CAPP, New Brunswick Parking Authority

● Trent Marlow, City of Kannapolis

● John W. Nolan, CAPP, MSM, Harvard University

● John M. Porter, Simpson Gumpertz & Heger Inc.

● David Ryan, PE, Walker Consultants

● Jamie Snyder, CAPP, Walter P Moore & Associates

● Edward Trammell, CAPP, Lexington & Fayette County Parking Authority

● Patrick Wells, DESMAN

● Paul Pirhofer, CAPP, Blink Charging

Nolan TrammellHammerschlag Porter

AndersonRyan

Introduction

Educating parking professionals regarding the importance of durability standards in parking structures is critical in understanding the stewardship of capital assets under their management responsibilities. Inclusion of these standards within the design process, contract documents, and construction implementation procedures is essential in achieving a long-term cost-effective strategy. Decisions made up front will have long term consequences in the total life cycle sustainability of these assets. The cost of parking structures in the United States has ballooned considerably over the last 10 years with costs exceeding $28,000 per space for above ground freestanding precast structures, to $70,000 per parking space in multi-use buildings, and over $100,000 per space for below grade structures depending on the land footprint, efficiency of the design, and the geographical market.

Many newer facilities incorporate more complex features, aesthetics, and allowances driven by owner tastes, local building codes, design review boards, and access and revenue control systems. These choices and design upgrades can increase costs upwards by 30% to 50%. This is exclusive of project soft costs such as interest accrued during construction, real estate taxes if applicable, architecture, engineering, testing, inspection, and permitting fees, all of which can add an additional 15% to 20% to the project cost. With construction costs continuing to escalate between 5% and 6% annually, parking asset costs will only increase in the future.

Considering the magnitude of this investment, building owners and developers should be aware of the importance of preserving these assets long into the future. To avoid early and frequent expensive garage repairs that disrupt user access and reduce net operating income streams, owners should insist that durability construction features are incorporated into construction documents for these high-priced assets. Using a “belt and suspenders” approach increases the value and long-term viability of the parking structure at a manageable up-front marginal cost. An experienced design professional can be enlisted to prepare a life-cycle cost analysis to assist owners and developers in evaluating the cost/benefit of enhanced durability features.

When selling a parking asset, smart buyers ask what durability structural elements were incorporated into the design and construction of the parking asset. This allows buyers to understand and calculate the structure’s life cycle costs, predict the future long-term viability of the facility, and determine the current value of the asset at purchase.

Click here to continue reading the full article

2022-2023 Board of Directors

Robert

Tiffany R. Peebles

Josh Cantor, CAPP Director of Parking & Transportation, George Mason University, Fairfax, VA

Pamela E. Chikhani, MSc General Manager, Secure Parking, UAE & Qatar

Allen Corry, CAPP Assistant VP, Parking Business Unit, Dallas Fort Worth International Airport, Dallas, TX

Marlene Cramer, CAPP Director of Transportation and Parking Services, California Polytechnic State University, San Luis Obispo, CA

Richard B. Easley, CAPP President, E-Squared Engineering, Ashburn, VA

Kathryn Hebert, PhD President & CEO, TPMConnect, Westport, CT

Maria Irshad, CAPP Assistant Director, ParkHouston, Houston, TX

Casey Jones, CAPP Senior Director of Customer Success, FLASH, Boise, ID

Mark Lyons, CAPP General Manager, Parking & Mobility Division, City of Sarasota,

Executive Director, Parking Authority of River City, Louisville,

Jennifer Tougas, Ph.D., CAPP Assistant Vice President for Business Services, Western Kentucky University, Bowling Green,

Shawn Conrad, CAE, CEO

International Parking & Mobility Institute, Fredericksburg,

PRESENTS THE 2022-2023 CAPP Certification Board

PAST CHAIR

Hal King, CAPP Associate, Klein & Associates, Fort Lauderdale,

Isaiah R. Mouw, CAPP Executive Vice President, Reef Parking, Chattanooga, TN

Gwendolyn Bolden, CAPP

Irma Henderson, CAPP

Of

Vanessa Solesbee, CAPP

Services Manager,

Sam Veraldi, CAPP Director, Business Development

Charging, FLASH, Austin,

best-in-class education from

matter experts through small group sessions. Member and nonmember rates apply. Each course

points.

Industry experts lead interactive, online education for frontline staff. Free

members.

and expand your network during virtual, interactive discussions

the most relevant trends and topics. Free to all industry professionals.

Dive into Industry Trends and Enhance Your Skills

Webinars

Members register for a single webinar for $35. Each webinar offers 1 CAPP point, and puts you on the CAPP Track!

PRESENTS THE 2022-2023 Accredited Parking Organization (APO) Board

Christopher Austin, CAPP Director, Parking & Transportation Services, University at Buffalo

Brett Munkel, CAPP Vice President, Healthcare and University Services, SP+

Steven Fernstrom Executive Director, Bethlehem Parking Authority

George Richardson, CAPP Manager, Transportation and Parking, UF Health Shands Hospital

Thuy Cobb, CAPP Parking Business System Administrator, DFW International Airport

Amy Ross Manager for Parking Systems and Communication, Cornell University

Debbie Lollar, CAPP Executive Director, Texas A & M University—College Station

&

transportation and parking

western states

converge in

and Expo to attend educational sessions,

Lake City,

Lake

and

and learn about

LAZ Parking Announces the Promotion of Three Managers to Senior Leadership Positions

THREE MANAGERS with decades of combined management and parking industry experience have been promoted to senior leadership positions at LAZ Parking, Alan Lazowski, Chairman and CEO, announced. Senior General Managers, Lyla Ellens, and Mike Roten have been named to Regional Vice President positions for Michigan & Northern Ohio, and Central & Southern Ohio, Indiana, and Kentucky, respectively. Maggie DiPaolo, a 14-year veteran of LAZ Parking who most recently served as Director of People + Culture, has been promoted to Vice President for People + Culture, overseeing human resources operations and initiatives nationally.

“We are truly fortunate at LAZ to have the diversity and depth of talent needed to fill these important roles from within our ranks,” said Lazowski. “Each of these individuals arrived at LAZ with a wealth of experience and, in the years since, have distinguished themselves as leaders and innovators both within the company and the parking industry.”

Ellens came to LAZ in 2018 after eight years in the recreation industry, where she managed servicebased operations. She was part of the team that launched LAZ operations at Eastern Michigan State University when the university entered a 35-year publicprivate concession agreement with LAZ. Ellens has expertise in technology implementation, process improvement, and talent development and has managed parking locations in commercial, hospitality, university, and residential settings.

Before his promotion, Mike Roten was a general manager overseeing the Arena District in Columbus,

Ohio. He joined LAZ in 2019 after 27 years in the parking industry, working with owners and vendors installing state-of-the-art command centers in the Arena District and the City of Tampa. During that time, Roten managed large and small event venues, residential facilities, commercial buildings, and mixed-use and valet operations.

“Lyla and Mike have demonstrated a level of professionalism and dedication that has made them stand out since day one,” said Tony DiPaolo, Senior Vice President. “I am confident they will continue to contribute in new and bigger ways in these expanded roles as LAZ grows and evolves to meet the rapidly changing needs of the parking industry.”

In her new role, Maggie DiPaolo will lead human resources operations and initiatives nationally at LAZ Parking. Since joining the company in 2008, she has helped facilitate the integration of new and existing employees in several complex, high-profile mergers, acquisitions, and transitions. DiPaolo chairs the Diversity, Equity, and Inclusion Committee at LAZ, a body dedicated to advancing minority leaders within the organization. She also serves on the Advisory Board for Women in Parking, a partnership with the National Parking Association, promoting the development of women leaders, and on the board of directors of the Neighborhood Boys and Girls Club of Chicago.

“Maggie epitomizes the ‘people over profits’ mindset that defines our corporate culture and philanthropic endeavors at LAZ,” said Eric Daigle, Head of People and Culture. “She has skillfully navigated human resources operations through times of challenge and expansion and growth. I can’t think of a more capable, better-prepared individual to take on this role.”

Dipaolo

Ellens Roten

ParkMobile’s David Hoyt, Named Managing Director, North America for the EasyPark Group

Parking Structure IV Brings Much Needed Staff

Parking to UC Davis Health Center

AFTER ACHIEVING temporary occupancy in January, the UC Davis Health Center Parking Structure IV celebrated completion on September 1st, 2022, and is fully open to serve hospital employees. The 1,221-stall parking structure delivers much needed staff parking to the growing campus, which is in the midst of a $3.75 billion expansion.

FOLLOWING PARKMOBILE’S acquisition by the global leader for smart parking and mobility solutions, EasyPark Group, Hoyt will assume overall responsibilities of U.S. operations as Managing Director, North America, while also continuing his role as CRO.

ParkMobile, a parking and mobility technology provider in North America and part of EasyPark Group, announced today that David Hoyt has been appointed the Group’s Managing Director, North America. Hoyt, who has been with ParkMobile for seven years, will also continue his role as Chief Revenue Officer.

As a 15+ year public and private mobility professional, Hoyt joined ParkMobile in 2016 to commercialize ParkMobile’s reservation and private parking business. Most recently, Hoyt served as Chief Revenue Officer and has been responsible for leading all revenue-related activities throughout North America. Under his leadership, Hoyt has helped the company grow 500% in transaction volume and location count while exceeding a 99% retention rate with our existing client base. In his new role, Hoyt is tasked with continuing ParkMobile’s growth trajectory, working closely with R&D to drive innovation, and leveraging the global horsepower of the EasyPark Group.

“I would like to congratulate David on his new role,” says Cameron Clayton, CEO of EasyPark Group. “David steps in to lead as ParkMobile continues to rapidly expand across North America, much like he has been doing with the national sales team. We look forward to continuing to pave the future of mobility and technology, while developing innovative products and growing nationwide under the leadership of David.”

Hoyt takes over while the company continues to see strong growth of new markets throughout North America. Most recently, ParkMobile was awarded the exclusive parking provider for the City of Boston, the reservations provider for ocV!BE and the Honda Center, and the HUB and mobile pay provider for the City of Spokane. ParkMobile is currently up 65% year-over-year in new user accounts, adding one million new users every three weeks.

“Since joining ParkMobile seven years ago, my goal has remained the same, work closely with cities and private companies to power smart mobility and make parking hassles of the past obsolete,” says Hoyt. “Now, as Managing Director, North America for EasyPark Group, I look forward to assuming the responsibilities as the company’s leader in North America, working closely with my peers to drive innovation that makes cities more livable.”

Delivered by the design-build team of Watry Design, Clark Pacific and Dreyfuss & Blackford, the new facility includes a parking guidance system, EV charging stations and capacity for future PV panels on the roof. The project is pursuing Parksmart Silver.

Parking Structure V, adjacent to PS IV, is now under construction. Upon completion, it will provide parking for construction teams during the hospital’s phased expansion and then serve patients with a direct pedestrian connection to the Cancer Center.

Flowbird Group Announces New Promotions

FLOWBIRD GROUP, a global leader in curbside management and urban mobility solutions, announced the promotion of Julianne Wilhelm to Vice President of Marketing for the U.S. market, and the promotion of two Business Development Managers, Natalie Snow and Ed Kinkade to Regional Vice President of Sales.

In her new role, Julianne will lead the marketing strategy and enhance communication initiatives for the Flowbird America brand. Julianne joined Flowbird in 2017 with a dual Bachelor’s degree in Marketing and Public Relations from the University of South Florida. With 11 years of experience in marketing, she has aided in managing the corporate branding for the company’s North America operations, along with supporting strategic branding of the company’s parking, mobility and transit systems.

“We are delighted about the leadership role Julianne has accepted as Vice President of Marketing for the U.S.,” said Benoit Reliquet, President, Flowbird America, “Her contributions have been invaluable to growing the Flowbird brand and we are eager to work together to create new solutions and opportunities for our customers and partners. Furthermore, as the first female to take this position, we are thrilled to have Julianne in a role that continues to demonstrate Flowbird’s commitment to a culture of growth and diversity.”

Natalie, appointed to Vice President of Sales for the Southeast U.S., has worked in the parking industry for 17 years fulfilling customer facing roles in account management, implementation consulting, and new business development. She joined Flowbird in January 2016 after working for a leading citation management supplier for 11 years. Natalie was recognized by the National Parking Association in 2017, who named her among the ‘Top 40 Under 40,’ highlighting her stature among the industry’s best young parking professionals.

In her new role, Natalie will continue to work directly with major Flowbird clients in the Southeast, including the Pittsburgh Parking Authority, City of Detroit, City of Atlanta, Miami Parking and the Baltimore Parking Authority.

Ed, appointed to Vice President of Sales for the Northeast U.S., joined Flowbird in 2014 after making his mark in the banking and investment industry. He brings with him years of experience in industry best practices and uses those to consult with cities, universities, and other agencies. Ed is a well-known face of Flowbird, seen at numerous industry events both educating and learning more about the industry, while connecting with current and future integration partners.

In his new role, Ed will continue to work directly with key Flowbird clients such as the Boston Transportation Department, Hartford Parking Authority, Philadelphia Parking Authority, ParkIndy (Indianapolis), and Flowbird’s New Jersey based accounts such as Montclair, Newark, and Trenton.

“Natalie and Ed are an integral part of the Flowbird team here in the U.S. and we are thrilled about their continued growth within the company,” said Andreas Jansson, Senior VP of U.S. Sales, “Their contributions have been invaluable to not only growing the business, but also creating lasting relationships with our customers and partners. Both promotions reflect the continued growth of Flowbird’s customer base and internal leadership.”

Wilhelm

Snow

Kinkade

Mercy Hospital Puts Parking Experience First When Designing New Garage

TKH SECURITY (formerly Park Assist) has been awarded an Automated Parking Guidance System (APGS) contract by Mercy Hospital in St. Louis, MO. In Summer 2023, Mercy Hospital St. Louis is scheduled to complete a new, state of the art, five level Mercy Ballas Multispecialty Center across the street from the primary medical facility. A new high-tech parking structure is also a part of the project.

A recent 2022 Excellence in Patient Experience Award Winner, Mercy Hospital’s patient centric approach to healthcare begins the moment each patient enters the parking garage. “We looked at everything. Nothing was off the table,” said Dr. Jeff Ciaramita, president Mercy Clinic in the St. Louis region. “Mercy’s mission is to get health care right and we know that when patients are dealing with health concerns, they need ease. We must make everything from finding a parking spot to wait times easier for our patients. By enabling them to plan and take charge, we provide calm in the midst of sometimes challenging health care needs.”

The first touchpoint of a seamless patient experience, the high-tech parking garage will provide 973 new parking spaces. Patients will be able to find an available parking spot efficiently with our new M5 camera-based APGS. The bright, red and green color-coded LED light on the smart sensors instantly

visually direct patients to available spaces. Reducing time to parking by up to 63%, our APGS allows patients to sign in at their appointment quickly. Finding a parking space quickly can also reduce stress many feel during the parking process.

“I’m excited to work with Mercy Hospital on their primary focus – customer experience first. Parking is a customer’s first touchpoint of their visit, not the inside of a doctor’s office.,” said Jeff Sparrow, TKH Security Regional Account Manager. “In the parking industry, the customer experience is becoming more top of mind. Our products and services align perfectly with this focus. I’m looking forward to working on more customer centric projects.”

Mercy Hospital’s APGS package also includes:

● Park Alerts, which notify operators when certain vehicles enter the building including VIPs,

● Park Surveillance to capture streaming video when motion is detected in or around a space, or continuously if desired, ● and our API package that will provide Mercy Hospital with a secure connection to a limitless set of third-party parking related solutions.

From Mercy’s project concept to completion, TKH Security is proud to also partner with Schaeffer Electric Co., Inc., Walker Consultants, and Alberici Constructors.

ABM Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 abm.com 866.201.9935

IPS Group Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C2 ipsgroupinc.com 858.404.0607

Kimley-Horn and Associates, Inc . . . . . . . . . . . . . . . . . . . . . . . 1, 46 kimley-horn.com/parking 919.653.6646

SKIDATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 skidata.com 800.246.6662

THA Consulting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 tha-consulting.com 484.342.0200

TKH Security | Park Assist . . . . . . . . . . . . . . . . . .

parkassist.com 917.793.5400

Walker Consultants

walkerconsultants.com 800.860.1579

Walter P Moore .

walterpmoore.com 800.364.7300

WGI . .

WGInc.com 866.909.2220

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/ CALENDAR

2022

OCTOBER 4

#IPMI2023 Call for Presentations Closes

OCTOBER 6

Free Member Chat Awards

OCTOBER 11

Free Virtual Frontline Training

Leading From the Second Chair: The Importance of Empowering Others

OCTOBER 12

Free FHWA Webinar

Mayors’ Commuter Incentives Toolkit: Parking Cash Out and Other Commuter Benefits Ordinance Analysis

OCTOBER 13

Free Member Chat

CAPP

OCTOBER 18

Online, Instructor-Led Course

Accredited Parking Organization (APO) Site Reviewer Renewal Training

OCTOBER 18, 20, 25, & 27

Online, Instructor-Led Course Parksmart Advisor Training

OCTOBER 26

Free IPMI Learning Lab Infrastructure Opportunities & Challenges: What is to Come & How to Prepare Presented by Blink

NOVEMBER 3

#IPMI2023 Call for Awards Closes

NOVEMBER 8

Free Virtual Frontline Training

Customer Experience—From the Customer’s Point of View

NOVEMBER 9

IPMI Webinar

Parking Work is Emotional Customer Service Work

DECEMBER 6

Free Virtual Frontline Training

Avoiding Conflict Through Preparation

DECEMBER 8

Free Member Chat

Accredited Parking Organization (APO)

State and Regional Events Calendar

OCTOBER 18–20

New York State Parking & Transportation Association (NYSPTA) Conference & Trade Show Buffalo, NY

OCTOBER 19–21

Pacific Intermountain Parking & Transportation Association (PIPTA) Annual Conference & Expo Salt Lake City, UT

OCTOBER 24–26

Southwest Parking & Transportation Association (SWPTA) Fall Conference Las Vegas, NV

NOVEMBER 1-3, 2022

Parking Association of Virginia (PAV) Richmond, VA

NOVEMBER 8-10

California Mobility & Parking Association (CMPA) Annual Conference & Trade Show Los Angeles, CA

DECEMBER 1

New England Parking Council (NEPC) 2022 University Forum Boston, MA

DECEMBER 6–9

Florida Parking and Transportation Association (FPTA) Annual Conference and Tradeshow Palm Beach, FL

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