The Parking Professional May 2015

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Trends Shaping Parking’s Future

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Recruiting Frontline Staff

THE INTERNATIONAL PARKING INSTITUTE

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Viva Las Vegas

Everything you need to know about the 2015 IPI Conference & Expo, June 29–July 2

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Parking in Developing Countries

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2015 IPI Expo Guide

MAY 2015

The Liberty™ Single-Space Meter Mechanism

Advanced Capability.

Legendary Security.

The Liberty™ Single-Space Meter Mechanism provides convenient, user-friendly payment options including credit card acceptance, a large LCD graphical display, and wireless real-time data communication.

Built to fit within your existing high-security meter housing, Duncan Solutions’ Liberty Meter provides the highest level of protection possible while advancing your parking program to the next level.

Duncan Solutions. Parking and Enforcement from Start to Finish.

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See it for yourself!

Request a demo and watch product videos at DuncanSolutions.com/Liberty

BUY TICKETS ON THE GO ONLINE STOCK TICKET STORE NOW OPEN

800-241-8662 www.southlandprinting.com IPI #50-01

WAYFINDING MAY 2015 | Volume 31 | Number 5

Viva Las Vegas!

Vegas!

Viva Las

Everything you need to know about the 2015 IPI Conference & Expo, June 29 - July 2.

By Kim Fernandez

IVA PARKING! The world’s

largest gathering of parking professionals will be held next month, and if you haven’t made

Also on Sunday, the Green Parking Council (GPC, an affiliate of IPI) offers both its Green Garage Assessor Training and Green Garage Certification Workshop, preparing parking professionals, consultants, and others to green the industry by making facilities more sustainable. These courses will prepare participants to assess garages as part of the new Green Garage Certification program and get garage owners ready to certify their facilities. Advance registration is required.

your reservations for the 2015 IPI Conference & Expo in Las Vegas,

The Expo: Unlimited Opportunity

it’s time to claim your space, reserve your hotel room, book your tickets, and block off the calendar. There’s more in store than ever before, and this is the single industry event that’s sure to leave you energized, educated, and enthusiastic about your role in parking, transportation, the economy, and your community.

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If you’ve been to an IPI Expo before, you already know: There’s nothing on earth quite like it. This is the place new products and technologies are introduced, where parking professionals touch and try the things that make their businesses run smoothly, and where shaking hands and saying hello while perusing the aisles can lead to career-enhancing relationships that boost everyone’s productivity.

This year’s Expo will be bigger than ever, with more than 225 exhibitors showing off products, services, technologies, and the things you don’t even know you need until you see them, including a new Pre-Cast Pavilion on the show floor. A full-featured Conference iPhone and Android app and the printed program guide make it easy to plan time to see every exhibitor on your list, and the online Attendee Service Center at IPIConference.parking.org includes a Navigate the Expo tool to pinpoint exhibitors who have the products and services you’re already looking for.

Also on the Expo floor are PowerPitch forums, which are Q&A sessions focusing on problem-solving technologies, products, and developments to take home and put to use right away.

The 2015 IPI Conference & Expo will be held June 29–July 2 at the Mandalay Bay Resort & Convention Center in downtown Las Vegas, and the schedule is jam-packed with education sessions, lively and informative keynote addresses, the biggest and best Expo in the industry, and a few surprises that are sure to have you on the edge of your seat. With everything going on, this is one event you’ll want to attend.

Pre-Conference This may be the year to arrive on site early, as there are several pre-Conference sessions and events planned. Those start with the five-day UVA Business Management class that kicks off Saturday, June 27, and the four-day Parking Operations and Management Immersion class that starts Sunday, June 28. Both offer CAPP points and CEUs and require advance registration.

Golfers will want to pack their clubs and arrive in Las Vegas by Sunday, June 28, for the 22nd Annual CAPP Classic Golf Tournament at the Bali Hai Golf Club. Designed by Lee Schmidt and Brian Curley in 2000, the par-71 course offers spectacular views of the Las Vegas Strip, along with seven acres of water features, more than 4,000 trees, and drama and thrills that build as the course progresses. Golf Digest named the club one of its top 50 resort courses, and it’s the perfect spot for a day of fun with parking industry friends and colleagues.

Advance registration is required.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

A complete list of exhibitors starts on p. 36; it’s a great guide to tear out and share with everyone in the office so they can all plan their time at this year’s show.

Mandalay Bay Resort & Convention Center

Education and Professional Development

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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wired provides profound insights on what’s happening right now and a powerful starting point for better understanding where people are headed in the future.”

—John W. Martin

By John W. Martin

A

LL OF US WILL SPEND THE REST OF OUR LIVES IN THE FUTURE. Understanding what’s ahead and what it means has tremendous value, not only to you as individuals, but to your companies and even the entire parking industry. What’s the best pathway for your career? What will sustain your company’s growth? What effect will your industry have on your community’s transportation flow, economic development, land use, placemaking, architectural aesthetics, and even overall quality of life?

SHUTTERSTOCK

Given how fast things seem to change today, what we need now more than ever is a way to glimpse into the future with a greater degree of certainty—to plan for what’s next! And this is precisely what we’ll do at the 2015 IPI Conference & Expo in Las Vegas.

My assignment as your keynote speaker is to share with you a new way to see your industry’s future, to outline the transcendent trends shaping the future of parking, and to

BABY BOOMERS 76 million Born: 1946–1964 Formative years: 1956–1975 Age in 2015: 51–69 The booming post–World War II economy fostered the notion that all things were possible, and a majority

parking.org/tpp

parking.org/tpp

podcast episode dealing with

cities such as New York and San Francisco, densely populated cities of developing countries!

In the developing world, domestic migration is driving the move from rural to urban living. Almost everyone wants to live in cities, which were not always properly planned and developed

Parking Woes

to accommodate the millions of new residents. Globalization pushed these cities into newly realized economic hubs.

By Annaliza Vasallo

Along with economic growth is the rise of new car owners, ready to burn rubber and itching to find their perfect parking spot … if they can find one at all.

In Beijing, there’s a glaring disparity between the number of vehicles and the number of parking facilities built to accommodate them. The annual growth of 340,000 private cars in 2004 versus only 100,000 parking slots (both curbside and off-road) is clearly a problem.

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IPIconference.parking.org

THE EXPO EXPERIENCE

I

t’s time for the 2015 IPI Conference & Expo—the biggest parking exhibition in the world, June 29 - July 2 in Las Vegas. This list is provided to help attendees plan their time on the show floor. More exhibitors will be added between press time and the Expo—visit IPIConference.parking.org for the latest updates, to set up appointments with exhibitors, and to see a complete floor plan.

Abloy Security, Inc.

American Institute of Steel Construction

Advantech

Parking garage owners must insist on an indepth review of a steel-framed alternate to compare the cost and availability of material along with the construction schedule of comparable concrete systems. High-performance coating technologies and hot-dip galvanizing offer life expectancies of more than 30 years with minimal maintenance. For more information contact the Steel Solutions Center for a no cost conceptual solution. E-mail them at solutions@aisc.org or call 866-ASK-AISC.

Association for Commuter Transportation

Booth #506 Booth #107

Aiphone Corporation Booth #330

Aiphone Corporation is the world’s largest intercom manufacturer. Our products range from simple audio-only door answering intercoms to sophisticated video entry systems. Aiphone is the first and only intercom manufacturer to win the coveted Deming Prize, as well as ISO 9001, 9002, and 14001 certification.

All Traffic Solutions Booth #111

IPIconference.parking.org

2015 INTERNATIONAL PARKING INSTITUTE CONFERENCE & EXPO

EXHIBITOR LISTING

We are the only manufacturer in the industry to offer 100% integrated cloud-based technology into our entire line of traffic calming signs and solutions that allow users to remotely manage their equipment from anywhere there is an Internet connection. No more extra trips to the signs to change settings and messages, check batteries or download data.

Amano McGann, Inc. Booth #553

Amana McGann is the global leader in parking solutions, offering an extensive sales, service and support network across North America.

Our foundation is built on creating value for our customers through continuous development of the most innovative products and services.

We provide our customers with the tools they need to reduce costs and improve performance, yield, and customer satisfaction through business intelligence, financial control and portfolio management from the cloud.

Ameristar Booth & Building Structures Booth #319

Ameristar manufactures an array of perimeter security products. These products range from vehicle barriers, bollards, gate systems (gates, operators & access controls), security fencing and guard booths. Let us help you to choose the product most appropriate for your application.

Booth #869 The Association for Commuter Transportation (ACT) is an international trade association and leading advocate for commuter transportation and transportation demand management. Commuting by bus, train, rideshare, bike, walking, or telework improves our world by contributing to energy independence, better air quality, sustainability, urban mobility, and reduced congestion. ACT in its 30th year continues to provide its members with resources and support that will enhance their experience and effectiveness as transportation demand management (TDM) professionals.

Automatic Systems America Inc. Booth #313

ARCA

Booth #209 Since 1998, ARCA has been helping people find better ways to automate financial transactions in banks, retail stores and kiosks. In late 2014, ARCA acquired the CTS Group, a global manufacturer of cash, check and card automation technologies. The acquisition combines CTS’s proven engineering and R&D capabilities with ARCA’s strong commitment to the customer.

With the purchase, ARCA continues to grow worldwide by providing technology and services to make transactions simpler, efficient, and more secure.

Automatic Systems, a world leader in automated secure entrance control, has been designing and manufacturing pedestrian, vehicle and passenger access control equipment for 45 years. There are currently more than 90 million daily users of Automatic Systems equipment in countries around the world. Automatic Systems has built its reputation on rapid delivery of high-quality products and unrivalled customer service. Automatic Systems continuously strives to meet the needs of our clients and build long-lasting relationships.

AVPM

Booth #939

Ask Partek Solutions, Inc. Booth #737

ParTek Solutions, Inc. is the nation’s largest printing manufacturer for the parking and transportation industry, providing superior quality and unsurpassed overall value.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

INTERNATIONAL PARKING INSTITUTE | MAY 2015

www.parking.org/tpp

Parking Woes in Developing Countries

As car ownership grows in popularity, parking challenges grow, too, especially in developing countries.

imagine how the parking situation is in

boomers, driven to compete with 76 million peers in the workplace, were not entirely self-indulgent.

They came to define themselves by their work, creating the 60hour workweek for white-collar jobs—something unheard of before boomers.

Booth #648

29

the hidden side of free parking. It made

Most presentations from futurists have three fundamental flaws. First, they make precise predictions like a palm reader: “In 2019, XYZ will happen.” Second, they typically assume that

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

me think that if you think parking is hell in

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

arking is hell. This

Seeing the Future Through a Generational Lens

bringing race riots and the Vietnam War into the family room.

This is a generation driven by self-fulfillment, which fed both the sexual revolution of the 1960s and the higher divorce rates in the following decades (and again today as they become empty nesters). Yet

Who Is Your Ideal Candidate?

We once worked with a client in a fairly large market whose hiring practice required applicants to travel up to 60 minutes for the interview. All candidates were told they had to pay for their own background check and uniforms, and the interview questions centered around the applicants’ transportation options and flexibility with working evenings and weekends. Not surprisingly, when we examined their data, we found that more than 70 percent dropped out after the interview and their subsequent turnover was in the

By Colleen M. Niese

low triple digits. We then asked detailed questions regarding their ideal candidate profile and compared it to current hiring practices and the analysis. Needless to say, the hiring managers became quite engaged to shifting all of the above so we could close the gap between what they defined as their desired workforce and who they were, in reality, attracting.

With the proper analysis completed, any organization can conduct a similar exercise, first redefining the ideal candidate with great detail and clarity. Putting job postings and job descriptions aside, brainstorm the characteristics, skills, and behaviors of the frontline associate through three different lenses: parking customer, leader, and co-worker in terms of needs, expectations, and performance.

This simple diagnostic always identifies some surprising aspects that can then be used to update job descriptions, job ads, and the applicant process itself.

is according to a Freakonomics

equip you with practical ways to position your company as a viable player for years, if not decades, to come.

of boomers grew up in middle-class affluence with a vision of unlimited opportunity and national pride.

The ability to share experience nightly through broadcast television forged a nationally shared cultural experience. Over time, the powerful new medium shocked the nation by

hiring managers spend five hours hiring one employee through the cited posting route versus two and a half hours interviewing to hire two. These types of analytical exercises can shed light on how organizations can shift time, money, and resources to attract larger numbers of applicants who are more qualified for the open positions.

P

Transcendent trends shaping the future of parking.

“Understanding how each generation is

As with analyzing revenue and parker trends, look first to the available data. The typical metrics related to recruitment and hiring include various hiring ratios, cost per hire, and days to hire, all of which are readily available from an applicant tracking system. When examining this information, like any other type of analysis, identify the drivers behind each statistic.

As an example, in our practice we find that while Craigslist continues to lead the pack in terms of drawing the highest number of applicants, this source may not yield the highest number of hires; we find it typically averages one hire per 10 applicants (recruitment industry statistics state one in seven is the target to shoot for). We continue to determine that employee referral programs drive the highest number of applicants to hire, averaging two hires per five applicants. Applying the math to the above comparison, if every interview takes roughly 30 minutes,

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The Big Picture

Transcendent Trends Shaping the Future of Parking

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Add to the above what we know about our hourly workforce on the lot: Their job role has and continues to change in material ways, requiring a different skill set and behavioral makeup than in the past. In considering this composite, combined with the shift in operations and the parker profile, organizations no longer have to accept that the churn-and-spend is “just the cost of doing business” when it comes to hiring the frontline associate.

Organizations can actually leverage available data to break legacy hiring and leadership habits.

Analyze Available Employee Data

THE BIG PICTURE

24

CONSTANT CHANGE If your organization hasn’t examined its recruitment, interviewing, and hiring practices for frontline associates in awhile, there’s potential opportunity to turn the recruitment process upside-down to drive better results.

24

Want better luck recruiting qualified and committed frontline associates? The secret is in the data.

EVER BEFORE has the parking industry had readily available big data to exploit its parking revenues and space utilization. With the help of a number of emerging tech partners, we can now analyze our parking customers in a number of different ways and cater to their specific needs in terms of providing spaces at attractive pricing before they even start to head toward their destinations.

Hand-in-hand with this continued modernization of our facilities is the changing role of the frontline associate from the perspective of both the employer and the job seeker, leading to the big question: How do we apply data analysis to the frontline associate when it comes to attracting, interviewing, and hiring this level of talent?

While hourly worker statistics specific to parking may not be readily available, we do know the following thanks to national census and comparative data: ●● ●The Department of Labor states that hourly workers make up more than 60 percent of the entire U.S. workforce, equaling 75 million employees; the agency predicts that by 2020, this number will increase by 1 million. ●● ●Both the retail and hospitality industries say frontline employee turnover can range from 50 to 105 percent. ●● ●According to a study by The Aberdeen Group, the constant cycle of hiring and firing in retail results in more than $1 billion spent in job advertising and hiring costs per annum.

With more than 60 sessions spread out through four days (including several popular, high-energy Ignite sessions), the education offered at the IPI Conference & Expo is second to none—if it’s on your mind, it’s here! Sessions will cover the latest technology and industry trends, plus new information and case studies that can be translated to specific companies and situations and put to work back at home.

IPI has partnered with the Precast/Prestressed Concrete Institute (PCI) to offer more professional credits than ever before! As a result, our quality education programs offer Learning Units (LU) to architects and

parking.org/tpp

Constant Change

Want better luck recruiting qualified and committed frontline associates?

The secret is in the data.

N

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Second only to China in terms of population, India is also considered Asia’s third-largest economy. A rapid rise in car sales made India the 11th-largest market for passenger car sales (2010). The market continued to grow so that in 2013, sales were pegged at 2.6 million passenger vehicles. So where do they park all these new cars?

The 2013 Global Land Transport and Infrastructure Requirements study by the International Energy Agency (IEA) reports that by 2050, India will need an estimated 10,000 to 20,000 square kilometers of

in Developing Countries surface parking area, an area equal to 35 times the size of the city of Mumbai or just a little smaller than entire state of California.

Many of the parking woes in the developed countries are also present in the developing world. Aside from the disparity between the number of vehicles and number of parking slots available, there are also the issues of parking locations, lack of parking signage, informal parking, and inefficient policies causing altercations and accidents related to parking. parking.org/tpp

2015 IPI Conference & Expo Exhibitor Listings

Parking Locations Just as in cities in the U.S., parking demand in developing countries is dependent on location. As expected, highly commercialized areas need more parking slots compared with less urbanized zones. But to exacerbate the problem, there’s also a lack of garages in some urban residences.

In my city of Manila, Philippines, even parking at home is a problem. The sheer lack of space to park a car can drive owners to park MAY 2015 | INTERNATIONAL PARKING INSTITUTE

The complete guide to all things Expo.

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HACKEMANN / SHUTTERSTOCK.COM

Everything

you need to know about the 2015 IPI CONFERENCE & EXPO, June 29–July 2

V

28 SHUTTERSTOCK

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The new challenges being faced around the world and what’s being done to meet them.

Editor’s Note

DEPARTMENTS

4 Entrance 6 IPI Board Member Profile 8 Consultants Corner 1 0 The Green Standard 1 2 The Business of Parking 1 4 Sociability 1 6 Parking Spotlight 18 IPI’s Ask the Experts 5 6 State & Regional Spotlight 5 8 IPI in Action 6 0 Community Digest 6 6 Calendar of Events 6 7 New IPI Members 6 8 Parking Consultants 7 0 Advertisers Index 7 0 Parking Break 7 2 Exit

THE UNEXPECTED

M

y brother’s college graduation speaker was Tom Brokaw, and despite my degree in journalism and fascination with most things news, I dreaded that ceremony. The Tom Brokaw I saw on television every night, while brilliant and well-spoken, could be a little dry, and my brother’s university was already sort of known for its ­longer-than-absolutely-necessary ceremony. But you do what you’ve got to do, and I settled down as much as possible in arena seating for what I was sure would be a long symposium on the Middle East or terrorism or other current topic, read from a stack of papers on a podium in a bit of a monotone.

Tom Brokaw, though, had other plans. He was hilarious. In fact, I’d go so far as to say he was inspired. He joked. He laughed. He even sang a little bit. And there was no written speech anywhere to be found—he just stood up and talked.

You never know what’s going to happen when someone stands up to present their ideas or wisdom, and that’s the beauty of having dozens of experts on hand in one place.

The 2015 IPI Conference & Expo is coming up this June in Las Vegas, and there is simply no better opportunity to advance your knowledge, find the perfect solution to your unique challenge, and connect with others (maybe to discover that challenge is more universal than you thought) live and in person. I know you’ll spend hours on the Expo floor learning about new technologies, products, and services. I bet you’ll take in our keynotes, because they’re always both fascinating and enjoyable. And I’m sure our networking events will be packed to the walls (in a very good way), because that’s how so many of you have met some of your best industry friends.

I hope you’ll peruse our education sessions—six tracks this year!—and think about which ones will benefit you and your work, whether you’re brand new to parking or have spent a career attending lots of IPI Conferences. Our speakers are fresh and inspiring and have lots of wisdom to share, and some might just pop you out of that chair ready to take on the world, perhaps even with a face that’s a bit sore from smiling.

You never know what you’ll find in Las Vegas, and you never know what benefits will come from attending the IPI Conference & Expo. Explore this issue for a taste of what’s ahead, and then make your reservations if you’ve not already.

I can’t wait to see you there.

Until next month…

fernandez@parking.org

parking.org/tpp

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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ENTRANCE Publisher Shawn Conrad, CAE conrad@parking.org Editor Kim Fernandez fernandez@parking.org Contributing Editor Bill Smith, APR bsmith@smith-phillips.com Technical Editor Rachel Yoka, LEED AP BD+C, CNU-A yoka@parking.org Advertising Sales Bonnie Watts, CEM watts@parking.org Subscriptions Tina Altman taltman@parking.org.

Graphic Design BonoTom Studio info@bonotom.com Proofreader Melanie Padgett Powers For advertising information, contact Bonnie Watts at watts@parking.org or 571.699.3011.

For subscription changes, contact Tina Altman, taltman@parking.org.

The Parking Professional (ISSN 0896-2324 & USPS 001436) is published monthly by the International Parking Institute.

1330 Braddock Place, Suite 350 Alexandria, VA 22314 Phone: 571.699.3011 Fax: 703.566.2267 Email: ipi@parking.org Website: parking.org Postmaster note: Send address label changes promptly to: The Parking Professional 1330 Braddock Place, Suite 350 Alexandria, VA 22314 Interactive electronic version of The Parking Professional for members and subscribers only at parking.org/tpp.

Periodical postage paid at Alexandria, Va., and additional mailing offices. Copyright © International Parking Institute, 2015. Statements of fact and opinion expressed in articles contained in The Parking Professional are the sole responsibility of the authors and do not necessarily represent an official expression of policy or opinion on the part of officers or the members of IPI. Manuscripts, correspondence, articles, product releases, and all contributed materials are welcomed

by The Parking Professional; however, publication is subject to editing, if deemed necessary to conform to standards of publication.

The subscription rate is included in IPI annual dues.

Subscription rate for non-members of IPI is $120 per year (U.S. currency) in the U.S., Canada, and Mexico.

All other countries, $150. Back issues, $10.

The Parking Professional is printed on 10 percent recycled paper and on paper from trees grown specifically for that purpose.

4

BEING THE DAD

By David HILL, CAPP

I

think it’s pretty confusing to be a dad these days. In the 1950s TV shows I grew up watching, dads had a defined role in the ­family— mentor, provider, ultimate authority figure. Nowadays, dads seem to be increasingly disregarded and disposable.

But this last holiday weekend, I had a true, traditional dad experience: the Visitation of the Boyfriend. Yes, my 20-something middle daughter, who has been living away in another town, finally brought home her paramour of the day, a friendly young fellow named Scott.

Now, I have two daughters in that age range, and neither of them has ever brought a fellow home for the weekend, which I thought strange. Apparently it was because the first time a boy appeared at my door, I showed him my old military sword, commented on how sharp it was, and called him Truck Boy (because he had a truck and I couldn’t remember his name). It seemed correct to me but my wife scolded that it wasn’t entirely welcoming and it’s the reason why she has no grandchildren. Oops.

This time out, I was admonished by the entire attending female cadre, “His name is Scott, not Scooter,” and I was not to point out that I had two wheelbarrows, a hole in the shed to fix, and a spare chainsaw and empty firewood box. I could not comment on his funny wool hat, earrings, or baggy pants, and all offensive weapons would remain locked up.

Instead, I was permitted to take the whole crowd out for a holiday dinner, where we had our fill of pizza and hamburgers and a nice bottle of wine. When last seen, Nancy and Scooter—er, Scott—were walking off down the street arm-in-arm, laughing and making googly eyes at each other on the way back to town. And my wife gave me a big hug and thanked me for being such a great dad.

At last, my confusion lifted. Ain’t love grand.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

DAVID HILL, CAPP, is CEO of Clayton Hill Associates, Ltd., and a member of IPI’s Board of Directors. He can be reached at david@ clayton-hill.com or 403.637.2414.

+

=

Unified system. Real-time data.

Adds up to intelligent results.

Parking management calls for powerful, intelligent technology solutions–and no one is better equipped to answer the call than T2.

T2 provides a unified management system for parking enforcement, permit management, PARCS, multi-space pay stations, automated vehicle counting, and special event parking.

Parking professionals love it because they can tailor it to their needs as their parking operation evolves. And with access to real-time data that is secure, they can do their job more efficiently and effectively—and that’s pretty intelligent.

Learn more about our intelligent parking solutions. Visit T2Systems.com today.

IPI BOOTH 347

IPI BOARD MEMBER PROFILE

MICHAEL KLEIN, CAPP Member, IPI Board of Directors Executive Director, Albany Parking Authority

H

ello my colleagues and friends! As I write this, it is early April and family gatherings for Easter and Passover are fresh in my mind. We enjoyed sharing food, beverages, and discussions about what’s going on in our lives. Basking in the pleasure of family conversation, playing board games, and just catching up are wonderful times for our family, and I hope for yours as well.

If all goes according to plan, there may not be too many more of these college break gatherings, as our youngest is graduating this year. We’ve enjoyed our children’s trips home and our trips to visit them—getting to see the famous “Rocky” steps during one trip to college. But then there’s graduate school, so perhaps we’ll have a couple more years of spring break before we are no longer at the mercy of the academic calendar. Then the parents get to enjoy our golden years and travel or host without looking at the work effects—won’t that be nice! As Robert Browning wrote in the opening lines of “Rabbi Ben Ezra,” “Grow old along with me! The best is

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

yet to be, The last of life, for which the first was made.”

Deb and I are hoping for 30 good years together to continue to explore the world and learn about how people live. We enjoy meeting people from different cultures, eating their foods, drinking their drinks, and striving for a better understand about life. The photo of us in the Icelandic sweaters was taken in Prague, at the Lennon Wall.

Thanks so much for the relationships developed over a lifetime of work in our industry—we hope to see you in Las Vegas, and share a few more good times together before riding off into the sunset!

SMARTER PARKING TM for SMART CITIES

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T E C H N O L O G Y

T E C H N O L O G Y

Visit us online: www.ipsgroupinc.com or call: 858.404.0607 We look forward to seeing you at IPI in June!

Copyright Š 2011-2015 IPS Group Inc. All rights reserved.

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T E C H N O L O G Y

CONSULTANTS CORNER

TIME TO CELEBRATE

By Mark Santos, PE

I

The point is, they celebrate—little victories and big ones. Can it get excessive? Sure. We’ve all seen those moments we could do without, watching a grown man pounding his chest, pointing at the heavens, and shouting in his opponent’s face. But celebration in moderation should be commended.

Celebration is the result of a job well done. It is a way of elevating our team members, recognizing quality work, and giving a well-deserved pat on the back. As a parking consultant, I believe there is something that can be learned from this type of celebration and camaraderie among team members.

Our days are filled with meetings, site visits, conference calls, lots of emails, and of course, producing deliverables, from reports to construction documents.

We devote our days (probably some nights and weekends too) to producing high-quality work for our current projects and the acquisition of future projects as well.

It’s only natural to be reactive and deal with what’s presented in front of us, and it can be challenging to see the bigger picture. But if we take a step back, we can see that together with clients, we form a team. Clients are the team members responsible for initiating the project, along with procuring our services. Without the client, there is no project. Internally, I hope that we do enough to celebrate hard work and effort. Team lunches and staff recognition go a long way for morale. But do we do enough to elevate our clients?

Celebrating Clients MARK SANTOS, PE, is a parking practice builder with KimleyHorn and a member of IPI’s Consultants Committee. He can be reached at mark. santos@kimley-horn. com or 305.535.7705.

8

During a project, didn’t clients and consultants work as a team to achieve a common goal? Weren’t countless hours poured into designs, drawings, presentations, and meetings? Isn’t the end result something new, impressive, and exciting? The appropriate form of celebration is recognition. To ensure your client is recognized for their role, consider an award nomination as an important finale.

We have all worked with clients in the parking arena

INTERNATIONAL PARKING INSTITUTE | MAY 2015

who are well aware of the awards and accolades available to superior work within the industry. But what about those clients who don’t come from parking backgrounds? It is our job to educate them about these potential awards.

When partnering with a shopping mall owner and a multi-campus college, both clients were pleasantly surprised to learn about the award programs for parking projects and initiatives when we submitted our work to the state parking association. They were extremely grateful when they received state association parking awards and have each shared the news of their accomplishments within their organizations. The shopping mall owner will feature an account of their award in their internal corporate newsletter, and the college’s executive leadership provided praise and accolades to the campus’ management staff. Yes, as teams, we had produced work we were proud of. We celebrated among ourselves—high-fives and chest bumps all around. However, elevating clients was in itself a personal reward.

Perhaps professional sports can teach us a little something about teamwork. In short, celebrate more— our projects, our team members, our clients. Hoist your client on your shoulders and let him feel a sense of pride in choosing your firm for their project. Award nominations are an extremely successful way to generate multiple levels of recognition for all involved. After all, I’m unaware of any penalty for excessive project and client celebrations.

ISTOCKPHOTO

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THE GREEN STANDARD

WHAT’S GOING ON WITH ELECTRIC VEHICLES?

By Michelle Wendler, AIA

B

y 2025, it’s anticipated that there will be seven to 23 times the number of plugin electric vehicles (EVs) in use around the world than are on the road today.

As parking professionals, we should be prepared for the increased demand for charging stations.

What’s the Difference Between Charging Stations?

There are currently three kinds of charging stations: ●● AC Level 1: Two to five miles of range per hour of charging,.

AC Level 1 is typically used for charging when there is only a 120 V outlet available but can easily provide all of a driver’s needs. ●● AC Level 2: 10 to 20 miles of range per hour of charging, offers charging through 240 V (typical in residential applications) or 208 V (typical in commercial applications) electrical service. ●● DC Fast Charging (sometimes called DC Level 2): 60 to 80 miles of range in 20 minutes of charging, (typically 208/480 V AC three-phase input), enables rapid charging along heavy traffic corridors and at public stations. EVs equipped with either a CHAdeMO or SAE DC fast charge receptacle can add 50 to 70 miles of range in about 20 minutes.

Is There Money in EV Charging?

MICHELLE WENDLER, AIA, is principal with Watry Design, Inc., and a member of IPI’s Sustainability Committee. She can be reached at mwendler@ watrydesign.com or 408.392.7900.

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According to a new report from Navigant Research, worldwide annual revenue from charging services is expected to grow from $152.6 million in 2015 to $2.9 billion by 2023. This revenue represents fees paid for use of public charging units, network membership fees, subscription fees, and maintenance or service contracts.

Maintenance and service contracts will become standard across all segments of the commercial charging space, and public charging will continue to shift from a free to a paid service.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Where is EV Charging Making the Biggest Headway?

The Deloitte report “Plugged In” states, “To date, the vast majority of the public charging infrastructure in the United States has been installed in projected high-EV adoption cities. Many of these were target launch cities for the three major EV manufacturers, Ford, GM, and Nissan, in 2011. Several of these cities were also identified by the United States Department of Energy (DOE) as having the potential for high EV adoption due to socioeconomic factors, such as a large number of ­hybrid-electric ­vehicle (HEV) early adopters, high population density, and a large percentage of high-income consumers.”

Join the EV Everywhere Workplace Charging Challenge The DOE’s EV Everywhere Workplace Charging Challenge is open to employers of all sizes and industry types in the U.S. whose charging stations are primarily for employee use. Taking the challenge offers benefits to employers who are considering installing charging, as well as for those who have successfully launched workplace charging programs. IPI is a partner with the DOE in this program.

In addition to the employee benefit of installing workplace charging, joining the challenge enables employers to receive: ●● Informational resources and technical assistance. ●● Assistance with assessing whether workplace charging is right for your organization. ●● Access to an information sharing network and their best practices. ●● Peer-to-peer exchange at workplace charging events. ●● Support from challenge ambassador organizations. ●● Recognition of successes.

ISTOCKPHOTO

In the past three years of market availability, plug-in vehicles have outpaced the first three years of hybrid vehicle sales by a factor of three to one. Individual models have also seen higher initial sales than the Toyota Prius.

THE BUSINESS OF PARKING HUMAN RESOURCES LEGAL

EMOTIONAL LEADERSHIP

By Julius E. Rhodes, SPHR

E

ach year, more than 2,000 books are published about leadership. What that says to me is that no one has it exactly right and/or people realize that there’s gold in them there hills and they want to mine their share. I contend there is a lack of leadership in our society, and as a result, we are in the midst of one of this nation’s greatest crises; it has nothing to do with politics or the economy but with the way we connect and engage with one another. Nowhere is this more obvious than in the workplace.

JULIUS E. RHODES, SPHR, is founder and principal of the mpr group and author of BRAND: YOU Personal Branding for Success in Life and Business.

He can be reached at jrhodes@mprgroup. info or 773.548.8037.

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a cold: chicken soup. For years, people debated whether chicken soup really had a positive effect on a cold. A study was commissioned and paid for with taxpayer dollars, and it proved chicken soup was beneficial in treating a cold.

I think the real benefits of our grandmothers and mothers providing us with chicken soup to address our colds wasn’t the act of making soup but the love and concern they put into supporting us through being ill.

This is where the idea of emotional leadership comes into play. I believe we have workplaces that are both ill and ill-suited to serve the needs of their constituencies because a lack of engagement and connection with workers. So the question becomes how can we rectify the ills that plague our workplaces and set ourselves on a course of recovery?

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Lessons My dear friend, Janice Collier is without a doubt one of the best people I have ever met, and she’s phenomenal in this area. The following is a small list of the things she does that make her so special, and they are lessons we can all use to begin the process of healing and advancement in our organizations. ●● Self-Awareness: Each of us needs to understand what others bring to the table in any exchange, but before we can really identify that area for others, we have to identify it for ourselves. Being self-aware allows you to correctly identify and appropriately value what you bring to the table and how it can affect others.

Additionally, being self-aware places you in the best position to understand how you feel prior to heading into any interaction with others, helping you make needed corrections as they arise. ●● Self-Monitoring: This allows you to properly behave on a consistent basis. You are in touch with your standards, values, and modes of operation. This also has implications for the way you display your attitude and professionalism in myriad situations. ●● Self-Motivation: One of my favorite sayings is that you cannot push a rope up a ladder. You cannot motivate anyone from the outside; motivation has to come from within. ●● Inclusive Behavior: Janice makes the people around her feel special by emphasizing inclusive language that makes everyone feel like an integral part of the process.

Always treat people as if they matter—they do!. ●● Social Graces: The ability to move seamlessly among various individuals while being able to connect with all of them is essential to making them feel a part of the process. Then, they’ll provide you with the extra effort needed to take us from a transaction way of doing things to a transformational one.

Putting these ideas into practice helps develop emotional leadership. Doing it with people at work gives us and our organizations the best chance to change and grow while doing the same for others.

SHUTTERSTOCK

Before you go all scientific on me and say there’s no connection between a happy (i.e., more engaged) worker and a more productive worker, let me point you to the old remedy that many of our grandmothers used to treat

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Technologies

SOCIABILITY

ARE YOU AN INFORMER OR A MEFORMER?

by Ted Janusz

O

n social media sites, about 80 percent of us share a common characteristic.

According to researchers at Rutgers University, the vast majority of us use Facebook, Twitter, Pinterest, LinkedIn, and other popular sites to talk about ourselves (in other words, we are “meformers”). Only about one-fifth of users take advantage of these tools to primarily share information that could benefit someone else (‘infomers”). Which are you?

An example of a post an informer might send would begin “Time-saving detour around the new construction.” A meformer might begin a tweet with “me now” information, such as “tired and upset.”

Here is the takeaway: Informers have twice as many followers as meformers.

accounts, here were the top six reasons: ●● Too many updates all at once. ●● Uninteresting topics. ●● Mundane details of daily life (“meformer”). ●● Politics. ●● Advertisement. ●● Automatically generated tweet.

Like Clockwork If You’re Happy and You Know It It also helps to be upbeat. According to social media scientist Dan Zarrella, “Negative remarks include things like sadness, aggression, negative emotions and feelings, and morbid comments. Nobody likes to follow a Debbie Downer. Accounts with lots of followers don’t tend to make many negative remarks. If you want more followers, cheer up!”

The use of schedulers for your social media updates can be helpful, especially because your followers are unlikely to be engaged with Twitter at all times and tend to read mostly real-time tweets. But as digital strategist Charles Cunningham warns, “Automation of your digital networks is incredibly tempting, but you aren’t going to see the results you would from an organic approach.” Be a person, not a robot.

TED JANUSZ is a professional speaker on the topic of “social media for baby boomers,” author, and marketing consultant. He is the author of the Social Media Marketing Guide for Parking Professionals, which is a free publication for IPI members and can be downloaded from parking.org/ socialmediaguide.

He can be reached at ted@ januspresentations. com or 614.440.7487.

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The following list of no-no’s comes from Alice Martin, president of Shroomsocial: ●● #TUI—tweeting under the influence. Need I say more? #LOL ●● Never give your password when prompted to after opening a link. Your account will be hacked, sending spamming messages to the last people you followed. ●● Don’t send several tweets to people who don’t follow you back or you risk suspension. ●● Sending the same link or tweet out within a 24-hour timeframe is considered spam. ●● Don’t be a bully. ●● Don’t ask inappropriate questions publicly or send private direct messages to those who don’t follow you. ●● #Don’t #over-do #hashtags.

I’m Outta Here!

An interesting study was conducted by a group of Korean researchers to determine why someone might unfollow a Twitter account. After looking at 1.2 million Twitter

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Formulate a social media policy for your parking facility, bearing in mind research conducted recently for Twitter UK by Nielson, which discovered the top eight reasons why people follow brands: • They like the brand.

• To be notified of special offers/promotions.

• Staying up-to-date with brand news.

• Learning about new products and services.

• Current customers.

• To take part in competitions.

• They tweet interesting or entertaining content.

• To get freebies.

Kevan Lee of BufferSocial sums it up: “Twitter users love discounts and freebies, and they are likely to follow a brand to get some goods. If you can add value in this way—you might see your followers grow.”

Lee summarizes by saying, “Post to social media often, as part of a consistent, dependable strategy. You’re bound to get better as you go, and people are going to notice and appreciate that you’re sticking around to stay connected.”

SHUTTERSTOCK

Give People What They Want Other Things Not to Do on Twitter

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PARKING SPOTLIGHT IPI MEMBER

BRANDY STANLEY, MBA Parking Services Manager City of Las Vegas

T

he Parking Division in the City of Las Vegas boasts about 40 employees and holds responsibility for all things parking in the city. From installation and maintenance of parking meters to special events to downtown and neighborhood enforcement, to citation processing and customer service, if it has to do with parking, the division takes it on. The department manages five garages, about 10 surface lots, and the maintenance and operations staff to run them and acts as a third-party operator. The division is currently buying land for more parking, plans to build a few new garages in the near future, and has built garages of its own.

BRANDY STANLEY, MBA, says she fell into the industry “like most of us: a friend in college told me he made pretty good money valet parking cars. So at 19 years old, I started parking cars.”

After graduating, she moved to New Orleans and applied for a job with Central Parking.

Since then, she’s worked in Miami; Austin, Texas; Richmond, Va.; Manchester, N.H.; and now in Las Vegas.

“I made the jump from operator to public service when I went to Manchester to create a parking organization there,” she says. “When the Las Vegas job came up, it was pretty much the same thing—they needed someone to create and run a comprehensive parking program. It just fit.”

The Parking Professional: Las Vegas is a very busy city full of tourists. What are your department’s biggest challenges?

BRANDY STANLEY: Our department’s biggest challenge

honestly is keeping up. We’ve worked really hard to make ourselves indispensable to the city and community, and while we’ve done a great job with that, the city is growing and changing so fast that it is really difficult to keep up with everyone’s demands. We’re being tasked with building new parking inventory in partnership with private developers, we are trying to streamline our IT and operations and deal with an increasing amount of special event management, and the growth of our third-party operations is almost more than we can handle. We’re negotiating with the City of North Las Vegas to become their parking enforcement agency as well.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

TPP: The first sentence of your department’s website description says you are dedicated to providing outstanding customer service. How do you make that a priority?

BS: Our department is part of Economic and Urban

Development, and that means we look at our operation from a larger viewpoint. Writing a questionable ticket just to get the $20 fee isn’t in the best interest of the city and its development. Customer service means giving people a break and focusing on education so they will come back. It means keeping your office open six days per week instead of the four days the rest of the city’s offices are open. It means increasing the services you provide online, adding credit card-enabled meters, offering pay-by-cell, installing wayfinding signage, and getting parking data out to citizens via independent services, among other initiatives.

TPP: You were one of the first cities to develop a system and permit lottery for food truck parking.

How has that program worked out?

BS: That program is struggling, quite frankly. I don’t

think it’s because of any flaws in the idea or the program, which was designed in conjunction with the restaurant and food truck owners. It is mostly because the food trucks themselves haven’t been willing to put the work into the program that’s necessary to make it work. Our food truck community is relatively small and extremely disorganized with a high level of turnover, so the program limps along, but it certainly isn’t expanding.

TPP: What’s your funniest or most jaw-dropping story about parking in Las Vegas?

BS: Well, none of the top five can be printed, I’m pretty

sure. But we do have video footage of a broken gate that shows a guy on a bicycle riding down the drive lane toward the exit. He was very intent on dislodging something in his nose and didn’t see the gate until he was about two feet from it, so he crashed into it, went down hard, sat up, and looked around to see if anyone saw him. The moral of the story is that it’s probably not a great idea to pick your nose while riding a bicycle!

over the world, and we constantly have to reinvent ourselves to stay at the top of that list. One of our core values is to remain an iconic city. When you think about it, that’s pretty tough to do and certainly a guarantee of excitement on the job front!

TPP: What are you most looking forward to about the 2015 IPI Conference & Expo?

BS: Honestly, I’m looking forward to seeing

our staff experience the Conference. Everyone who works in our organization is taking at least one shift volunteering, and I know they will meet new people, make contacts, and have a fantastic time. We are out on an island here, and it will be great for them to meet other people who understand what we do and deal with every day. Plus, they are proud of our city and eager to share everything they can.

TPP: How do you recruit and retain good employees, particularly frontline?

BS: That’s been really tough, honestly. We

are the only parking organization in the Las Vegas Valley with the exception of McCarran International Airport, the University of Las Vegas (UNLV), and one or two smaller parking operators. UNLV uses mostly students who go on to their respective careers when they graduate, and McCarran is more of a garage operation than one that handles enforcement, events, and a lot of the things we do. So there isn’t much of a pool of people with experience to draw on. About 30 percent of our frontline hires don’t make it past probation, and we have to hire based on instinct and references. We retain our employees because what we do is challenging, rewarding, and exciting, especially for a government agency.

TPP: What are your top suggestions for things IPI Conference attendees should see or do while they’re in town?

BS: Freely admitting that I’m biased, I think

everyone should come downtown and experience what we’ve got going on here. The Strip is a great place to see shows, gamble, and do those things, but downtown has been quietly growing. The city has invested tons of money into redevelopment, and it’s where the locals go to have fun. Areas on Fremont Street east of Las Vegas Boulevard are now hip, happening, and unusual places.

TPP: What’s your favorite thing about your job? What keeps you there?

BS: I love the fact that this is Las Vegas and

the one constant is change and growth. This is a city run like a competitive business—or as close as you can get and still be a municipality. We have to compete with Dubai, Atlantic City, and tourist destinations all parking.org/tpp

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What’s your No. 1 reason to attend the 2015 IPI Conference & Expo?

Dan Kupferman, CAPP Director of Car Park Management Systems

Walker Parking Consultants/ Walker Restoration Consultants This year’s Conference is in Las Vegas, and I’m feeling lucky! Lucky to be involved with IPI because it’s introduced me to so many interesting and knowledgeable people. Lucky to go to these conferences because I’ve learned so much from the speakers and educational sessions, the vendors, and of course, the attendees. My No. 1 reason? Spending time with friends that I may only get to see once a year—at IPI.

Brett Wood, CAPP, PE

Parking and Transportation Planner

Frank Giles Area Manager

Lanier Parking Solutions My main reason for attending the 2015 IPI Conference & Expo is to witness the cutting-edge of the parking industry, be it in the Expo hall or simply picking the brains of my colleagues from all over the country.

Kimley-Horn and Associates, Inc. That’s easy—the people! Nowhere else will you find a combination of such knowledge, experience, and fun under one roof. I get more out of networking at IPI for four days than the other 361 days of the year.

Derek Kiley

Managing Director WPS USA In any industry, communicating face to face and attending useful workshops and product seminars remain some of the most important assets. Too many work roles today are isolated by sitting behind a cell phone or laptop and getting the daily tasks done. The human brain requires more stimulation.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

James Anderson

Regional Sales Manager Watson Bowman Acme Corp.

To network with parking industry leaders, influencers, educators, attendees, and current and prospective customers. This is an ideal event to interact with the key people in parking.

The opinions, beliefs, and thoughts expressed by the contributors do not necessarily reflect the opinions and viewpoints of the International Parking Institute or official policies of IPI.

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Everything you need to know about the

! s a g e V s La

2015 IPI CONFERENCE & EXPO, June 29–July 2

By Kim Fernandez

a v i V V

IVA PARKING! The world’s largest gathering of parking professionals will be held next month, and if you haven’t made your reservations for the 2015 IPI Conference & Expo in Las Vegas, it’s time to claim your space, reserve your hotel room, book your tickets, and block off the calendar. There’s more in store than ever before, and this is the single industry event that’s sure to leave you energized, educated, and enthusiastic about your role in parking, transportation, the economy, and your community.

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The 2015 IPI Conference & Expo will be held June 29–July 2 at the Mandalay Bay Resort & Convention Center in downtown Las Vegas, and the schedule is jam-packed with education sessions, lively and informative keynote addresses, the biggest and best Expo in the industry, and a few surprises that are sure to have you on the edge of your seat. With everything going on, this is one event you’ll want to attend.

Pre-Conference This may be the year to arrive on site early, as there are several pre-Conference sessions and events planned. Those start with the five-day UVA Business Management class that kicks off Saturday, June 27, and the four-day Parking Operations and Management Immersion class that starts Sunday, June 28. Both offer CAPP points and CEUs and require advance registration.

Golfers will want to pack their clubs and arrive in Las Vegas by Sunday, June 28, for the 22nd Annual CAPP Classic Golf Tournament at the Bali Hai Golf Club. Designed by Lee Schmidt and Brian Curley in 2000, the par-71 course offers spectacular views of the Las Vegas Strip, along with seven acres of water features, more than 4,000 trees, and drama and thrills that build as the course progresses. Golf Digest named the club one of its top 50 resort courses, and it’s the perfect spot for a day of fun with parking industry friends and colleagues.

Advance registration is required.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

On Sunday and Monday, the Green Parking Council (GPC, an affiliate of IPI) will offer both the Green Garage Assessor Training and Green Garage Certification Workshop, preparing parking professionals, consultants, and others to green the industry by making facilities more sustainable. These courses will prepare participants to assess garages as part of the new Green Garage Certification program and get garage owners ready to certify their facilities. Advance registration is required.

The Expo: Unlimited Opportunity If you’ve been to an IPI Expo before, you already know: There’s nothing on earth quite like it. This is the place new products and technologies are introduced, where parking professionals touch and try the things that make their businesses run smoothly, and where shaking hands and saying hello while perusing the aisles can lead to career-enhancing relationships that boost everyone’s productivity.

This year’s Expo will be bigger than ever, with more than 225 exhibitors showing off products, services, technologies, and the things you don’t even know you need until you see them, including a new Pre-Cast Pavilion on the show floor. A full-featured Conference iPhone and Android app and the printed program guide make it easy to plan time to see every exhibitor on your list, and the online Attendee Service Center at IPIConference.parking.org includes a Navigate the Expo tool to pinpoint exhibitors who have the products and services you’re already looking for.

Also on the Expo floor are PowerPitch forums, which are Q&A sessions focusing on problem-solving technologies, products, and developments to take home and put to use right away.

parking.org/tpp

A complete list of exhibitors starts on p. 36; it’s a great guide to tear out and share with everyone in the office so they can all plan their time at this year’s show.

Mandalay Bay Resort & Convention Center

Education and Professional Development With more than 60 sessions spread out through four days (including several popular, high-energy Ignite sessions), the education offered at the IPI Conference & Expo is second to none—if it’s on your mind, it’s here! Sessions will cover the latest technology and industry trends, plus new information and case studies that can be translated to specific companies and situations and put to work back at home.

IPI has partnered with the Precast/Prestressed Concrete Institute (PCI) to offer more professional credits than ever before! As a result, our quality education programs offer Learning Units (LU) to architects and

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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Professional Development Hours (PDH) to engineers. This track is also a provider of education with the American Institute of Architects (AIA) and the National Council of Examiners of Engineers and Surveyors (NCEES).

In addition we are accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, IPI is authorized to offer IACET CEUs for our four- and five-day management courses.

This year’s education program is divided into six specific tracks, designed to be taken as mini-curricula or in a mix-and-match format that offers a broad overview of the industry. The tracks are: ●● Building & Construction Management: Learn how parking structure aesthetics have changed, including precast concrete, site planning, functional design considerations, structural systems, mixed-use, and cost considerations. Case studies will be presented to highlight the concepts presented, and AIA credits are available to participants. ●● Customer Service: What parking organization couldn’t use more ideas and strategies to keep more customers happy? This track will explore how to remove barriers that detract from the visitor experience and replace them with high-engaging experiences that contribute to a positive impression. ●● Finance: Explore ways to improve revenue opportunities with the changing dynamics of parking. Learn about holistic transportation management, including bike valet services, pedestrian wayfinding, and support of transit options, along with municipal case studies, opportunities, and models. ●● Organizational Improvement: Learn about the benefits and important of accreditation, Complete Streets, and best-in-practice strategies that can be put to work just about anywhere. Gain a broad knowledge of external influences that shape and influence the direction of the parking industry. ●● Sustainability: Going green has never been more relevant, and this track offers the technologies, trends, and management practices that make a difference to the industry and its customers and communities. This track includes effective ways to best invest in sustainability and the future of parking through smart growth, along with the Certified Green Garage program and how international parking departments are embracing sustainability with great results. ●● Technology: The world and the parking industry are changing faster than ever. This track examines how the parking industry is getting ahead, including payment technology, license plate recognition, and case studies that illustrate how new advances have made the industry and individual operations leaner, more efficient, and better able to meet the needs of their customers.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Grab a cup of coffee and join us Thursday morning July 2, 8 – 9:30 a.m., for our first education session wrap-up. This will provide time to ask questions of peers, industry experts, and the presenters about various things you learned after the sessions. It’s a great way to catch up on sessions you couldn’t attend or get more information on some you found particularly fascinating.

Make time as well to visit this year’s Poster Session, with visual displays of ideas, technologies, and case studies in an easy-to-digest format. And don’t forget a wide array of sector-specific ShopTalks, including several new offerings.

Keynotes Along with industry-specific education, the 2015 IPI Conference & Expo offers the outstanding, energizing, and informative keynotes attendees love. This year’s three general sessions are no exception: ●● Ten Transcendent Trends Reshaping the Future of Parking.

John Martin, CEO and co-founder of GenerationMatters and CEO and co-founder of the Southern Institute of Research joins IPI to explore demographic, cultural, and technological trends that are having a profound influence on the parking industry. How will different cohorts use parking? How will technology change the way we operate? How can you develop your organization into a purposeful brand? This lively presentation will include actionable steps you must take to secure a competitive edge across generations. ●● What I Learned from Las Vegas (and Other Lessons from our Disruptive Times). Join Gordon Price, director of the city program at Simon Fraser University, for this illustrated look at how tidal forces of change are altering urban areas and how this will affect parking. Las Vegas makes an exceptional case study, thriving as it does on change, and its mismatch between walkers and space; influx of millennials, and different business models make for excellent lessons. Get ready—this is just the beginning. ●● Slicing Through the Noise: Powerful Communication for Leadership and Professional Success. Barry Maher, author of Filling the Glass, joins IPI for an energetic session on communication: how to communicate to diplomatically and tactfully get whatever you want. You’ve read about him in USA Today, Business Week, The Wall Street Journal, and The New York Times—this is a great opportunity to hear him live and learn his lessons for parking departments.

Also highly anticipated at this year’s general sessions are presentations of this year’s Awards of Excellence, Professional Recognition Program awards, and the Parking Matters® Marketing & Communications Awards, along with the graduation of the largest CAPP class in IPI history and first Certified Green Garages.

Be sure to attend the closing lunch on Thursday for great infor-

mation and a performance by Nashville band Striking Matches—you’ve seen them on TV, and it’s a great chance to see these up-and-comers live!

Swimming with the Sharks at Park Tank Ready to have some fun and get in on the latest and greatest parking ideas? Make sure to attend IPI Park TankSM, sponsored by IPI’s Smart Parking Alliance, where ideas for parking-related products and services will be floated in front of a panel of parking experts for feedback, criticism, and some fantastic prizes.

Modeled after the hit television show “Shark Tank,” Park Tank will be held Monday, June 29, and give participants a limited amount of time to present their break-out ideas to our panel of judges. Audience participation will be open to all, and it’s sure to weed out those who can swim with the sharks from those who aren’t quite ready to leave the fishbowl. You won’t want to miss this exciting and entertaining interactive session!

Facility Tours There’s no town like Las Vegas to offer a first-person look at different parking facilities and how they’ve implemented technologies, policies, and practices to keep people moving. IPI’s facility tours give an up-close-andpersonal experience, offering key takeaways that can be implemented almost anywhere.

This year’s tours include: ●● University of Nevada, Las Vegas (UNLV), focusing on the campus area near the Las Vegas Strip. Including two garages, along with signage, maintenance, and lighting, the tour will be conducted by Tad McDowell, director of parking and transportation services at UNLV, and Casey Jones, CAPP, vice president of institutional services, SP+. ●● McCarran International Airport, a 1.5-hour bus tour of parking facilities at the ninth busiest airport in North America. This includes the new $2.4 billion Terminal 3. ●● City of Las Vegas, a partial walking tour that includes the main facility for SHIFT, which features all electric vehicles and bicycles. Also included are the Neonopolis Parking Garage, built as part of a public-private parking.org/tpp

partnership, and the downtown Fremont East Entertainment District. ●● Downtown Grand Hotel & Casino and its guest-first valet service operation. Led by LAZ Parking, this is one of the newest hotel/casinos in town and parks more than 500 cars per day with a team of more than 50 employees. Includes a demonstration of this facility’s interactive valet technology and ends with happy hour at the Grand’s rooftop pool.

Enjoy engaging and informative keynotes and education sessions, the largest Expo in the industry, and the best parkingspecific networking anywhere among the fun and bright lights of Las Vegas.

Get Social It wouldn’t be an IPI Conference & Expo without the social and networking events that bring together old and new friends for fun and invaluable networking, and Las Vegas is the perfect city for it.

Start off with the Meet & Mingle: Wise Guys and the Fremont Experience on Monday, July 29. Board one of our comfortable shuttles and be whisked away to the Mob Museum for a private evening of fun, relaxing, and networking with other attendees. After the reception, shuttles will run to and from the Fremont District for on-yourown exploration and fun.

Start Monday morning with a 5K fun run—a great way to get to know other parking professionals from around the world. Special receptions for first-time attendees and attendees from outside the U.S. also offer terrific networking and social opportunities. Tickets are required for some events.

There’s plenty of time for independent fun in Las Vegas—visit IPIConference.parking.org for more information on Explore the Area tours.

Register All in all, the 2015 IPI Conference & Expo is a not-tomiss event that’s sure to energize, educate, and inspire everyone in a parking organization, from the new frontline employee to the seasoned executive. With more than 3,000 attendees from all over the world, this is the place to make connections that count.

Time’s running out—register and reserve your hotel room today. Visit IPIConference.parking.org for more information and to save your spot. See you in Las Vegas!

KIM FERNANDEZ is editor of The Parking Professional. She can be reached at fernandez@parking. org.

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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THE BIG PICTURE Transcendent Trends Shaping the Future of Parking

SHUTTERSTOCK

By John W. Martin

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

“Understanding

how each generation is wired provides profound insights on what’s happening right now and a powerful starting point for better understanding where people are headed in the future.”

—John W. Martin

A

LL OF US WILL SPEND THE REST OF OUR LIVES IN THE FUTURE. Understanding what’s ahead

and what it means has tremendous value, not only to you as individuals, but to your companies and even the entire parking industry. What’s the best pathway for your career? What will sustain your company’s growth? What effect will your industry have on your community’s transportation flow, economic development, land use, placemaking, architectural aesthetics, and even overall quality of life?

Given how fast things seem to change today, what we need now more than ever is a way to glimpse into the future with a greater degree of certainty—to plan for what’s next! And this is precisely what we’ll do at the 2015 IPI Conference & Expo in Las Vegas.

My assignment as your keynote speaker is to share with you a new way to see your industry’s future, to outline the transcendent trends shaping the future of parking, and to

BABY BOOMERS 76 million Born: 1946–1964 Formative years: 1956–1975 Age in 2015: 51–69 The booming post–World War II economy fostered the notion that all things were possible, and a majority

parking.org/tpp

equip you with practical ways to position your company as a viable player for years, if not decades, to come.

Seeing the Future Through a Generational Lens Most presentations from futurists have three fundamental flaws. First, they make precise predictions like a palm reader: “In 2019, XYZ will happen.” Second, they typically assume that

of boomers grew up in middle-class affluence with a vision of unlimited opportunity and national pride.

The ability to share experience nightly through broadcast television forged a nationally shared cultural experience. Over time, the powerful new medium shocked the nation by

bringing race riots and the Vietnam War into the family room.

This is a generation driven by self-fulfillment, which fed both the sexual revolution of the 1960s and the higher divorce rates in the following decades (and again today as they become empty nesters). Yet

boomers, driven to compete with 76 million peers in the workplace, were not entirely self-indulgent.

They came to define themselves by their work, creating the 60hour workweek for white-collar jobs—something unheard of before boomers.

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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things will go on as they are today—things will get better or worse depending on the trajectory of a particular trend that someone else has identified. Third, they provide little research-based evidence to back up any of their claims or predictions. Our approach is refreshingly different—our clients even call it eye-opening!

As a 50-year-old marketing research company that specializes in the transportation category, we hyper-focus our future-­forward presentations not on trendspotting but rather on what we believe is the underlying force behind all demographic, cultural, and societal trends: people. People shaped the events of the past.

People will shape the future, responding to changing circum-

GEN X 75 million Born: 1965–1982 Formative years: 1976–1994 Age in 2015: 33–50 In the 1970s, America’s established institutions were looking threadbare. The country’s global economic primacy eroded, and the employer-employee contract of

actions. We will help everyone gain a new perspective on how baby boomers, Gen Xers, and millennials have shaped parking in the past and how they are likely to shape its future in the years ahead.

We come by this perspective honestly. We have been studying generational cohorts for decades. We know that members of the same generation, by definition, have shared many of the same formative experiences that set them apart from other generations. Did they live through times of war or times of peace? Did they come of age in an era of prosperity and rising expectations or a period of economic turmoil and broken dreams? Were their families large or small? Were the heads of most households a

trust and loyalty collapsed. The country was demoralized by Vietnam and Watergate.

Stagflation created a spirit of malaise.

Even when the economy rebounded in the 1980s, Gen Xers saw their parents’ jobs and careers “restructured” away. It was also an era of social breakdown: soaring divorce rates lead to latchkey kids, rising crime, and unwed births reflecting inner

mom and a dad, or did most have a different structure? Was the dominant media in a generation’s childhood TV, computers, or mobile devices? Did their cultural icons include the Rolling Stones, Nirvana, or Beyoncé?

Because each generation comes of age at a unique time and place in history, they share experiences that shape their worldview (see the sidebar on each generational cohort). Generational distinctions are not psychological, but sociological. We see this in the more than 14,000 research studies we have conducted since the mid-1960s. Understanding how each generation is wired provides profound insights on what’s happening right now and a powerful starting point for better understanding where people are headed in the future.

This perspective puts into context demographics, technology, society, culture, governmental policy, and other trends, making them easier to spot and much easier to appreciate. It takes into consideration the “who”—who will lead the trends and who will make them happen. We will share this perspective with you, turning you into a futurist who is better equipped to see where the parking industry is headed.

ISTOC PHOTO

stances, resources, incentives, and motivations. The science and art of trendspotting, therefore, isn’t about envisioning the future based on past trends, but rather seeing the future based on an understanding of people’s hopes, dreams, and aspirations.

These are the key predictors of future behavior. In a nutshell (not a crystal ball), we believe the future depends not on trend lines, but rather change agents—the people who are shaping the future: you, me, and us.

To help 2015 IPI Conference & Expo attendees get a better sense of where we are all headed, we will share our research-­ inspired approach to understanding people. We will introduce generational dynamics as a new lens on how people think, feel, and act today and how this will most likely influence their future

city decay.

But the personal computer heralded the emergence of the New Economy, while the fall of the “evil empire” opened up world markets to globalization. Gen Xers grew up to be self-reliant, self-sufficient, and skeptical.

They don’t trust in the permanence of things.

In the workplace, they are independent and don’t respond well to micro-management.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

MILLENNIALS (aka Gen Y) 81 million Born: 1983–2001 Formative years: 1995–present Age in 2015: 14–32 Raised by doting parents and awarded praise and trophies just for showing up, the millennials suffer from no lack of self-esteem.

Coming of age during the Great Recession

will leave a lasting imprint on their views of money, company loyalty, and planning.

Enjoying a prolonged adolescence—adult millennials are famous for living at home—they remain largely untested. Still, the generation shows promise.

Technologically dependent, millennials are hyper-connected through mobile phones, instant messaging, and texting. The Internet is second nature. Furthermore, as social

WIKIPEDIA

Transcendent Trends Reshaping the Future of Parking With a generational lens in your head and a practical, Rosetta Stone–like handout in your hand, we will explore the major transcendent trends we see shaping the future of parking (and your business and career).

This research-based journey will include an overview and likely effects of the major demographic and cultural shifts coming our way: the age shift, urban shift, diversity shift, gender shift, mobility shift, expectation shift, sharing shift, and many other equally disruptive demographic, cultural, and technological changes shaping the future of parking.

With each trend, you will see firsthand the power of applying a generational lens. The coming age shift is a great example. There will be a rapid increase in the population of older adults across America as the baby boom generation reaches 65. The U.S. Census Bureau estimates that there are approximately 38 million people in America age 65 and older right now; by 2030, that figure will grow to about 73 million people. Most states will look like Florida does today, with 20 percent of their population being senior. What’s the impact on driving and parking of this large generation reaching the last quarter of life?

Today, one in seven drivers are older than 65. By 2030, one in four drivers will be this age—consider Google’s push to develop the “driverless” car. Many of our enlightened transportation clients—DOTs, DMVs, rideshare organizations, and transportation associations—are now aware of this coming age shift and are already starting to look at the resources and services they will need to meet the needs of this much larger age cohort.

They’re doing so using our generational lens. The older adults of tomorrow, aging boomers, aren’t just greater numbers of the seniors we have today. They are members of the original “me” generation (there’s a “me” in boomers), and they’re wired differently than the silent generation before them, the current group of older adults who are 70 to 86 today. Boomers, compared to silent generation cohorts, are more demanding, more transformational, more driven, more entitled, and more determined to always stay in control. The parking needs of older boomers will differ, and what they will expect parking.org/tpp

libertarians in their outlook, they are comfortable with diversity in race, culture, and sexual orientation. Millennials are joiners: Early signs suggest they may engender a renaissance in civic participation and the rebuilding of social capital.

Millennials are community-minded, collaborators, and—through their ability to be connected to each other all the time—they are codependent.

from the parking industry will differ, too. They will want greater, but perhaps more “invisible,” assistance (read: “I am not dependent”) in locating a parking lot, parking their cars, paying for parking, feeling safe, and even finding their cars when they leave your facility.

What to Do Next Significant change is coming, and the long-term viability of the parking industry in general, and your business and career in particular, depends on more than simply being aware of what’s ahead. You also need the ability to take action to leverage key trends.

So in addition to sharing our generational lens and our research insights on where the parking industry is headed, we will conclude our session with a set of practical actions that IPI members should take now.

While many of these action steps will help you secure a competitive long-term edge, the insights you’ll gain will give you an edge in attracting and retaining employees and customers today.

My pledge to you: What you’ll learn in Vegas at this keynote session will not stay in Vegas.

You will take insights from this keynote session back home, share them with your colleagues, and help your colleagues become more energized and laser-­ focused on how to drive your business’ success today and for years, if not decades, to come.

See you in ­Vegas!

JOHN W. MARTIN, CEO of the Southeastern Institute of Research (sirresearch.com) and GenerationsMatter (www.generations matter.com), is a keynote speaker at the 2015 IPI Conference & Expo.

He can be reached at info@sirresearch. com.

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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Want better luck recruiting qualified and committed frontline associates?

EVER BEFORE has the parking industry had readily The secret is in available big data to exploit its parking revenues and space utilization. With the help of a number of emergthe data.

N

ing tech partners, we can now analyze our parking customers in a number of different ways and cater to their specific needs in terms of providing spaces at attractive pricing before they even start to head toward their destinations.

Hand-in-hand with this continued modernization of our facilities is the changing role of the frontline associate from the perspective of both the employer and the job seeker, leading to the big question: How do we apply data analysis to the frontline associate when it comes to attracting, interviewing, and hiring this level of talent?

While hourly worker statistics specific to parking may not be readily available, we do know the following thanks to national census and comparative data: ●● The Department of Labor states that hourly workers make up more than 60 percent of the entire U.S. workforce, equaling 75 million employees; the agency predicts that by 2020, this number will increase by 1 million. ●● Both the retail and hospitality industries say frontline employee turnover can range from 50 to 105 percent. ●● According to a study by The Aberdeen Group, the constant cycle of hiring and firing in retail results in more than $1 billion spent in job advertising and hiring costs per annum.

Add to the above what we know about our hourly workforce on the lot: Their job role has and continues to change in material ways, requiring a different skill set and behavioral makeup than in the past. In considering this composite, combined with the shift in operations and the parker profile, organizations no longer have to accept that the churn-and-spend is “just the cost of doing business” when it comes to hiring the frontline associate.

Organizations can actually leverage available data to break legacy hiring and leadership habits.

Analyze Available Employee Data If your organization hasn’t examined its recruitment, interviewing, and hiring practices for frontline associates in awhile, there’s potential opportunity to turn the recruitment process upside-down to drive better results.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

As with analyzing revenue and parker trends, look first to the available data. The typical metrics related to recruitment and hiring include various hiring ratios, cost per hire, and days to hire, all of which are readily available from an applicant tracking system. When examining this information, like any other type of analysis, identify the drivers behind each statistic.

As an example, in our practice we find that while Craigslist continues to lead the pack in terms of drawing the highest number of applicants, this source may not yield the highest number of hires; we find it typically averages one hire per 10 applicants (recruitment industry statistics state one in seven is the target to shoot for). We continue to determine that employee referral programs drive the highest number of applicants to hire, averaging two hires per five applicants. Applying the math to the above comparison, if every interview takes roughly 30 minutes,

SHUTTERSTOCK

CONSTANT

CHANGE hiring managers spend five hours hiring one employee through the cited posting route versus two and a half hours interviewing to hire two. These types of analytical exercises can shed light on how organizations can shift time, money, and resources to attract larger numbers of applicants who are more qualified for the open positions.

Who Is Your Ideal Candidate?

We once worked with a client in a fairly large market whose hiring practice required applicants to travel up to 60 minutes for the interview. All candidates were told they had to pay for their own background check and uniforms, and the interview questions centered around the applicantsâ&#x20AC;&#x2122; transportation options and flexibility with working evenings and weekends. Not surprisingly, when we examined their data, we found that more than 70 percent dropped out after the interview and their subsequent turnover was in the

parking.org/tpp

By Colleen M. Niese

low triple digits. We then asked detailed questions regarding their ideal candidate profile and compared it to current hiring practices and the analysis. Needless to say, the hiring managers became quite engaged to shifting all of the above so we could close the gap between what they defined as their desired workforce and who they were, in reality, attracting.

With the proper analysis completed, any organization can conduct a similar exercise, first redefining the ideal candidate with great detail and clarity. Putting job postings and job descriptions aside, brainstorm the characteristics, skills, and behaviors of the frontline associate through three different lenses: parking customer, leader, and co-worker in terms of needs, expectations, and performance.

This simple diagnostic always identifies some surprising aspects that can then be used to update job descriptions, job ads, and the applicant process itself.

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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The typical metrics related to recruitment and hiring include various hiring ratios, cost per hire, and days to hire, all of which are readily available from an applicant tracking system.

In combination with this exercise, consider the profile from the actual job seeker’s perspective with the following insight: ●● 39 percent of today’s hourly workers are younger than 25; 33 percent are between 25-44; and the remaining 28 percent are 45 or older. ●● More than 80 percent listed a five-mile commute and flexible hours as top priorities when seeking an hourly career opportunity. ●● 75 percent of candidates are looking at three jobs at the same time and will, on average, last in any given application pipeline between 30 and 60 hours. ●● Hourly job seekers increased mobile usage to apply for jobs by 113 percent between 2012 and 2013.

And an interesting trend that will undoubtedly continue to grow is the job seeker’s evaluation of the organization itself. According to an article from The Telegraph Report, 20 percent of rejected applicants shun their potential employers and amplify their dissatisfaction online (think Glassdoor.com and Yelp).

All of this points to a very important implication—if an organization is still posting generic job ads, treating applicants more like numbers than individuals, and hiring based on short-term staffing needs, two potential risks are created: The organization is unknowingly attracting the truly desperate job seeker, and those more qualified who choose to withdraw from the opportunity are potentially sharing their disappointment with the process online.

Market to Win the Top Talent

COLLEEN M. NIESE is principal of The Marlyn Group. She can be reached at cniese@ marlyngroupllc.com.

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With the data analysis and candidate profile in hand, this insight can now be applied to practical tactics, starting with the job description and job posting. Ensure the description very clearly defines today’s frontline associate position requirements and essential duties as identified in the previous two exercises. It was during this drafting process that one of our clients realized that his company still required cashiers to be able to drive manual vehicles and valets to have their driver’s licenses for a minimum of seven years. When compared to today’s world, these two legacy requirements were adjusted, and the organization experienced a notable improvement with its applicant pool.

What your job opening communicates is as important as where it is actually posted. The job posting should sell the opening as a career opportunity and not just tell the basic requirements of the position. How it’s placed on your organization’s website and elsewhere will largely determine both the quantitative and qualitative results.

Look at any retail website to gain a strong sense of this recommendation: The career page is typically buried

INTERNATIONAL PARKING INSTITUTE | MAY 2015

somewhere at the bottom of the landing page, and three clicks later, a perfunctory form appears. In stark contrast, view the career page of Southwest.com: It states working at Southwest “isn’t just a career, it’s a cause” and goes on to explain how the way Southwest values the customer experience is applied to their associates’ respective careers. Mystery solved as to why they can have set times during the year to accept job applications and continue to win accolades for both customer service and employee satisfaction.

Beyond the organization’s own employment page are countless posting sites with new ones cropping up every year. In a quick search, I found several sites that actually source hourly candidates on behalf of the employers’ specific requirements and another handful that cater to niche labor pools and offer bilingual functionality. All of these continue to be very cost-effective and, in some instances, won’t charge a fee until a certain number of applicants complete the interview process.

With all the effort placed in drawing a better-qualified candidate, be sure to exploit the process by conducting a robust and meaningful interview. Make sure the interview questions strike a solid balance between technical and behavioral-based questions and always include the selling points as to why working with your organization is of benefit to the job seeker. One sure way to demonstrate your organization’s continued commitment to hiring top talent is by providing a simple one-pager to the candidate that includes both the job description and all that is offered in exchange by the organization.

In addition to listing base salary, also include vacation, benefits, retirement allowance, and training with each item monetized and tallied. Candidates immediately connect with all they can gain by performing to an organization’s standards when it’s viewed through the lens of dollars and cents.

Speaking of this: According to several retail and hospitality associations, 30 to 50 percent of a frontline associate’s annual wages can be spent on average per hire. We’ve determined in the parking industry an organization can spend up to $1,200 in direct costs per new hire. By conducting your own data analysis when it comes to the frontline associate, identifying the ideal candidate profile, and then exploiting the findings throughout the recruitment and interview process, you can ensure the time and money invested in drawing qualified candidates at higher volumes will yield the anticipated results: an accelerated hiring process that brings better talent to your organization that ultimately improves the customer experience, which all translates to better bottom-line results.

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Visit us at IPI in booth 553

2699 Patton Road Minneapolis, MN 55113 Tel: (612) 331-2020 ext. 6148 www.amanomcgann.com

P

arking is hell. This

is according to a Freakonomics podcast episode dealing with the hidden side of free parking. It made me think that if you think parking is hell in cities such as New York and San Francisco, imagine how the parking situation is in densely populated cities of developing countries!

In the developing world, domestic migration is driving the move from rural to urban living. Almost everyone wants to live in cities, which were not always properly planned and developed to accommodate the millions of new residents. Globalization pushed these cities into newly realized economic hubs.

Parking Woes

By Annaliza Vasallo

Along with economic growth is the rise of new car owners, ready to burn rubber and itching to find their perfect parking spot … if they can find one at all.

In Beijing, there’s a glaring disparity between the number of vehicles and the number of parking facilities built to accommodate them. The annual growth of 340,000 private cars in 2004 versus only 100,000 parking slots (both curbside and off-road) is clearly a problem.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Second only to China in terms of population, India is also considered Asia’s third-largest economy. A rapid rise in car sales made India the 11th-largest market for passenger car sales (2010). The market continued to grow so that in 2013, sales were pegged at 2.6 million passenger vehicles. So where do they park all these new cars?

The 2013 Global Land Transport and Infrastructure Requirements study by the International Energy Agency (IEA) reports that by 2050, India will need an estimated 10,000 to 20,000 square kilometers of

As car ownership grows in popularity, parking challenges grow, too, especially in developing countries.

surface parking area, an area equal to 35 times the size of the city of Mumbai or just a little smaller than entire state of California.

Many of the parking woes in developed countries are also present in the developing world. Aside from the disparity between the number of vehicles and number of parking slots available, there are also the issues of parking locations, lack of parking signage, informal parking, and inefficient policies causing altercations and accidents related to parking. parking.org/tpp

Parking Locations Just as in cities in the U.S., parking demand in developing countries is dependent on location. As expected, highly commercialized areas need more parking slots compared with less urbanized zones. But to exacerbate the problem, thereâ&#x20AC;&#x2122;s also a lack of garages in some urban residences.

In my city of Manila, Philippines, even parking at home is a problem. The sheer lack of space to park a car can drive owners to park MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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HACKEMANN / SHUTTERSTOCK.COM

in Developing Countries

Parking in New Delhi, India, is a growing challenge.

As it is, professionally made standard No Parking signs are sometimes treated more like suggestions rather than serious parking policies. Imagine what happens in a country with no parking budget or policy where residents use improvised cardboard signs written with a Sharpie?

Informal Parking Market Parking in densely populated cities can also be an opportunity for corruption by local officials or area gangs. The market for informal on-street parking is driven mostly by demand for convenient parking spaces. Motorists are willing pay premiums for vacant, but illegal, parking spaces provided by officials who look the other way.

According to a study by the Inter-American Development Bank in Latin America, in Mexico, parking prices are between $0.70 and $3.80 per hour. In Guadalajara, it ranges from $1.50 to $2.30. Bogota rates may be as high as $2.70, and Buenos Aires is in the range of $1 to $2.12. The fact that drivers are willing to pay means that there is a real need for these facilities. For the local government, it is a wasted opportunity to raise funds.

These additional taxes could’ve paid for other projects the community needs. But instead, the funds go to crooks who intimidate and harass drivers refusing to pay.

123RF

Ineffective Parking Policies

their cars on the streets. Aside from the lack of security and traffic congestion this may cause, the practice also results in pedestrian accidents as a majority of sidewalks in the city are virtually non-existent. Pedestrians are forced to walk on the streets, sometimes even in the middle of traffic.

In a desperate attempt to remedy the problem, a Filipino congressman filed an unusual bill (House Bill 5098) requiring new car owners to provide proof of parking.

Although almost nobody believes the bill will pass, it still underscores the need to provide effective parking management to address parking issues in urban areas.

ANNALIZA VASALLO is a content team lead for Seton.com, a provider of workplace safety solutions. She can be reached at isabellaassmith@ gmail.com.

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Lack of Parking Signs One of the most basic parking requirements is parking signs. A lack of parking signs and confusing signage can easily be the cause for other issues, such as unfair towing, altercations, and unpaid fines. As we all know, proper signage is especially important for on-street parking, but a lack of signs or missing signs anywhere causes confusion for drivers.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

The IEA 2013 study predicts that by 2050, global parking for vehicles will have an almost three-fold increase, from 30,000 square kilometers in 2010 to 80,000 square kilometers in 2050—an equivalent of four Californias. It is estimated that China and India will contribute about 40 percent of the increase.

If there’s any hope for parking reform for the cities of emerging economies, it would be the creation and proper implementation of parking policies that make sense. These policies don’t have to be a one-size-fits-all solution for every country, as each country, city, and even city block have different needs.

Fortunately, there are organizations responding to this need. The 2011 study funded by Asian Development Bank, “Parking Policy in Asian Cities,” focused on providing insight about the different parking policies in Asian cities. The study recognizes the importance of parking, not only in the central business districts, or CBDs, but residential parking and commercial parking, as well. It looked at the different approaches to solving parking issues that could potentially improve the parking situation in the region.

It’s interesting to note that the parking predicaments the researchers uncovered were problems developed countries have faced before—namely, U.S. cities in the 1920s, Europe in the ’50s, Japan in the mid-’60s, and Hong Kong and Singapore in the ’70s. As culturally

different as these countries are, it cannot be denied that in terms of economic growth, there are similar valuable lessons developing countries can learn from.

Conventional and Alternative Parking Policies Back to Freakonomics. Stephen Dubner explains in very layman’s terms how the current conventional and mainstream free parking policy works: Four parking spaces per 1,000 square feet of store, three spaces per beautician for a salon, one space per 10 nuns, etc. I’m not sure if he’s kidding but the point is that there is a general lack of flexibility in the policy. Academics, including Donald Shoup, have pointed that out, and some cities, such as San Francisco, listened.

Would a program such as SFPark work in developing countries?

SFpark eliminates the concept of free parking in San Francisco and instead charges drivers the “right” cost of on-street parking, relative to location and time. In this system, prices are dynamic, literally applying the law of supply and demand, almost in real time. According to Shoup, the right price of parking is achieved when at least one or two slots remain available in a given city block.

Not all cities in Asia may benefit from this system. Some cities have very low-volume on-street parking, but in cities such as New Delhi, Beijing, and Manila, where parking on the street is the norm, the system could certainly be implemented. Currently, on-street parking prices are set in a lot these cities, but the concept of dynamic pricing could prove to be the best solution.

SFpark’s smartphone app helps drivers check the availability and price of parking, and in some cities, such as Manila, traffic apps such as Waze are already in use. Resistance is to be expected at first, but in time, drivers would get used to the idea of a changing parking price, much like San Franciscans.

Privatization of Parking Facilities Policing of parking violators takes expensive man-hours for the local government. Giving the responsibility of the parking security and maintenance to private contractors is another option for the city government to still earn income from public on-street parking while saving on overhead costs.

You know where you want to go. We’ll give you the keys and uDrive will show you how to get there.

Whether you are growing at a rapid pace or are a one-lot operation, uDrive is your online resource for systems & tools that help you increase effiency and profitability through parking industry best practices. uDrive is a product of:

Off-Street Parking Multi-level parking buildings are another solution to consider. Three of the largest malls in the world are in Metro Manila, but parking is no problem for shoppers thanks to the multi-level parking lot provided. The malls’ parking structures even provide parking spaces for establishments near the area. The relatively low cost of parking attracts drivers to the mall even if they didn’t plan to go there.

Implementing Parking Policies No matter how many parking infrastructures and policies are created, the city government must have the political will to follow though and implement legislation. If not, the issue of parking will have a domino effect, affecting mobility, economy, environment, and the general well-being of the city’s people. parking.org/tpp

www.marlyngroupllc.com vpero@marlyngroupllc.com 800.825.6310 MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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IPIconference.parking.org

2015 INTERNATIONAL PARKING INSTITUTE CONFERENCE & EXPO

EXHIBITOR LISTING

IPIconference.parking.org

THE EXPO EXPERIENCE

I

t’s time for the 2015 IPI Conference & Expo—the biggest parking exhibition in the world, June 29 - July 2 in Las Vegas. This list is provided to help attendees plan their time on the show floor. More exhibitors will be added between press time and the Expo—visit IPIConference.parking.org for the latest updates, to set up appointments with exhibitors, and to see a complete floor plan.

Abloy Security, Inc. Booth #648

American Institute of Steel Construction

Association for Commuter Transportation

Parking garage owners must insist on an indepth review of a steel-framed alternate to compare the cost and availability of material along with the construction schedule of comparable concrete systems. High-performance coating technologies and hot-dip galvanizing offer life expectancies of more than 30 years with minimal maintenance. For more information contact the Steel Solutions Center for a no cost conceptual solution. E-mail them at solutions@aisc.org or call 866-ASK-AISC.

Booth #869

Booth #506

Advantech Booth #107

Aiphone Corporation Booth #330

Aiphone Corporation is the world’s largest intercom manufacturer. Our products range from simple audio-only door answering intercoms to sophisticated video entry systems. Aiphone is the first and only intercom manufacturer to win the coveted Deming Prize, as well as ISO 9001, 9002, and 14001 certification.

All Traffic Solutions Booth #111

We are the only manufacturer in the industry to offer 100% integrated cloud-based technology into our entire line of traffic calming signs and solutions that allow users to remotely manage their equipment from anywhere there is an Internet connection. No more extra trips to the signs to change settings and messages, check batteries or download data.

Amano McGann, Inc. Booth #553

Amana McGann is the global leader in parking solutions, offering an extensive sales, service and support network across North America.

Our foundation is built on creating value for our customers through continuous development of the most innovative products and services.

We provide our customers with the tools they need to reduce costs and improve performance, yield, and customer satisfaction through business intelligence, financial control and portfolio management from the cloud.

Ameristar Booth & Building Structures Booth #319

Ameristar manufactures an array of perimeter security products. These products range from vehicle barriers, bollards, gate systems (gates, operators & access controls), security fencing and guard booths. Let us help you to choose the product most appropriate for your application.

The Association for Commuter Transportation (ACT) is an international trade association and leading advocate for commuter transportation and transportation demand management. Commuting by bus, train, rideshare, bike, walking, or telework improves our world by contributing to energy independence, better air quality, sustainability, urban mobility, and reduced congestion. ACT in its 30th year continues to provide its members with resources and support that will enhance their experience and effectiveness as transportation demand management (TDM) professionals.

Automatic Systems America Inc. Booth #313

ARCA

Booth #209 Since 1998, ARCA has been helping people find better ways to automate financial transactions in banks, retail stores and kiosks. In late 2014, ARCA acquired the CTS Group, a global manufacturer of cash, check and card automation technologies. The acquisition combines CTS’s proven engineering and R&D capabilities with ARCA’s strong commitment to the customer.

With the purchase, ARCA continues to grow worldwide by providing technology and services to make transactions simpler, efficient, and more secure.

Automatic Systems, a world leader in automated secure entrance control, has been designing and manufacturing pedestrian, vehicle and passenger access control equipment for 45 years. There are currently more than 90 million daily users of Automatic Systems equipment in countries around the world. Automatic Systems has built its reputation on rapid delivery of high-quality products and unrivalled customer service. Automatic Systems continuously strives to meet the needs of our clients and build long-lasting relationships.

AVPM

Booth #939

Ask Partek Solutions, Inc. Booth #737

ParTek Solutions, Inc. is the nation’s largest printing manufacturer for the parking and transportation industry, providing superior quality and unsurpassed overall value.

www.parking.org/tpp

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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2015 IPI CONFERENCE & EXPO AWID, Inc.

Calgary Parking Authority

Carlo Gavazzi, Inc.

AWID is a Global Provider of Access Control Cards, Tags and Readers for the Parking and Physical Access Control Markets. Our product mix includes Proximity Readers that outperform competitors at lower price points, to Long-Range Readers, that utilize LF, HF, and UHF technologies. Our focus is Improving Security while Reducing Risks, Threats and Losses. We have you covered from 2 inches to 25 feet!

In 2007, the Calgary Parking Authority (CPA) developed and introduced the Parkplus System™ to manage on street, surface lot, garage and special event parking. The Parkplus System™ combines multi-space meters, cell phone payment and mobile license plate recognition technology to provide a highly efficient integrated parking management solution.

The Parking Guidance System detects free parking spaces and leads the driver to them by the shortest possible route. The Space Availability System provides the total space availability and/ or spaces available by floor or aisle. This system also provides a means to monitor/control occupancy, lighting, temperature, security and duress stations.

CAME Americas Automation, LLC

Clancy Systems International

Booth #412

Beacon Products Booth #755

BemroseBooth Limited Booth #308

Big R Bridge Booth #948

With engineers licensed in 49 states—and a national technical sales team—Big R Bridge is the industry’s leading designer and fabricator of parking structure skyway bridges.

Call toll free in North America 1-800-234-0734 and ask to speak with one of our bridge specialists or visit bigrbridge.com to learn more.

Building America’s Bridges.

BOSS Software by AssetWorks Booth #409

A leading provider of parking management and public safety software solutions for colleges and universities. Our software adapts to your business rules and features real-time integration with Banner. Your School. Your Rules.

Cale America Inc.

Booth #773

Booth #671

Canada Ticket Inc. Booth #853

It’s What We Do… Specializing in ticket printing since 1979, Canada Ticket is one of North America’s most diverse specialty printers. We can provide you with virtually any style of citation, ticket, tag or label required. Our flexibility allows us to customize our products to meet your needs and equipment specifications… rolls, fanfolded, thermal, barcoded, variable imaging, magnetic-striped, spitter & machine dispensed/ readable tickets, flats, stickers, hang tags, valet tickets and a whole lot more.

Carbon Day Automotive Booth #233

Carbon Day Automotive is a leader in Electric Vehicle infrastructure. Carbon Day Automotive works with parking facilities, colleges and universities, municipalities, utilities, corporations, fleets and property owners to install public and private charging stations.

Carbon Day is proud to be a Channel Partner for ChargePoint System.

ChargePoint is the global leader and most open electric vehicle charging network with over 20,800 locations. ChargePoint’s cellular wireless networked stations provide a sustainable revenue model.

Cardinal Tracking, Inc. Booth #607 Booth #361 Cale America is a parking equipment and services industry leader, providing innovative parking solutions, with a proactive customer service approach for the U.S. marketplace.

Cale offers multi-space meters and a mobile payment application.

Cale America specializes in Pay and Display, Payby-Space and Pay-by-License Plate enforcement options. Cale installed the first large-scale, U.S. on-street Pay-by-License Plate installation in Pittsburgh, PA.

Carl Walker, Inc. Booth #841

Carl Walker is an engineering and parking consulting firm specializing in structural engineering, parking structure design, restoration, functional design, and parking planning, operations and management studies. Carl Walker’s structural engineering services are the foundation we’ve built our reputation on for the past 30 years.

We bring the experience of a nationally-recognized, award-winning consulting firm to clients throughout the country.

Cale is compatible with GSM 2G/3G/4G networks.

Please visit Cale America at Booth 361.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Booth #328

Booth #405

Parking citation issuance and management systems, permit systems, park-by-phone, and manufacturer of the Denver Boot.

Clancy is introducing “ClearToken” payment system for meter payments and other parking fees using cell phone technology without a credit card on file.

Clark Pacific Booth #965

Code Blue Corporation Booth #411

For more than 25 years, Code Blue Corporation has been the industry leading manufacturer of durable emergency communication solutions.

The pioneer in developing and producing vandal-resistant Blue Light Emergency Phones at thousands of parking, education, corporate, hospital, airport and municipal locations around the world, Code Blue’s expansion includes the innovation of advanced public address and mass notification systems to provide a complete endto-end solution.

Commend Inc Booth #705

Commend manufactures intercom systems that are ideal for both the Revenue and Security aspects of The Parking Market. Commend systems are renowned for their audio quality and reliability. Our systems integrate with virtually any parking system, as well as with CCTV, Access Control and P/A systems. Commend intercom systems can be installed in a single location or networked to multiple sites. Commend’s intercom stations can be installed either on twisted pair, IP or a combination.

Complus Data Innovations, Inc. Booth #447

CDI provides parking enforcement technology and citation processing services to over 200 municipalities, universities and airports in 25 states.

Our services are available at no upfront cost and we include all of the maintenance, training and support for the life of the contract. We have strategic partnerships with leading pay station, LPR and pay-by-cell vendors to ensure seamless data integration with your current system.

IPIconference.parking.org CPI Crane Payment Innovations

Booth #335 Crane Payment Innovations is built upon the technological heritage and market expertise of the NRI, CashCode, Telequip, Money Controls, and, most recently, MEI and Conlux brands. CPI works in partnership with valued customers to enhance its portfolio of high-quality payment solutions – from coin and bill processing to cashless systems and asset management software.

In the transportation market our products are used in parking and fare collection cash handling machines and off/on-street parking.

Creditcall Corporation Booth #418

Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow—all day, every day. Creditcall is a global business with offices in North America and Europe. C ­ reditcall— The Heart of Payments.

Cree, Inc.

Booth #829 Cree is leading the LED lighting revolution and making energy-wasting traditional lighting technologies obsolete through the use of energy-efficient, mercury-free LED lighting. Cree® products are driving improvements in applications such as general illumination, electronic signs and signals, power supplies and solar inverters. Please refer to www.cree.com/lighting for additional product and company information.

Critical Environment Technologies Canada Inc. Booth #822

Critical Environment Technologies Canada Inc. (Booth #822) is a leading equipment manufacturer for commercial and industrial gas detection applications. We are dedicated to designing, developing and servicing hazardous gas detection systems for a wide range of applications that require the monitoring of refrigerants, TVOCs, combustible and toxic gases. CETCI’s products are sold through a worldwide network of authorized distributors. Our knowledgeable sales managers are experienced with many application scenarios, including car park applications.

www.parking.org/tpp

Current Components Inc.

DBK USA, Inc.

Current Components and Globalcom Engineering have teamed up to provide unattended and mobile payment hardware solutions to the parking industry. These solutions are mainly focused on the new certifications such as EMV level 1 &2, PCI PTS 3.1, CE/FCC, PCI SRED, and TQM. Hardware consists of chip/msr card readers, encrypted pin pads, contactless readers, mobile devices, and kiosk printers. Learn more at www. curcomp.com.

DBK USA, Inc. specializes in heating and cooling elements and products that are used to protect and maintain the performance of electronic components within an enclosure or cabinet for automated parking systems, gates, meters, security systems, revenue systems, and more. We use PTC technology that assures long life, reliability, and less use of electrical power.

Booth #140

Booth #306

Dero

Booth #766

Custom America

Since 1995, Dero has been supplying innovative bike parking and bicycle transit solutions to architects, contractors, municipalities, higher education, and parks and rec. Our bike racks, public repair stands and pumps, shelters, and lockers are high quality, thoughtfully designed and secure. We manufacture our products in-house in Minneapolis, MN.

Booth #269

Daktronics

DESIGNA USA, Inc. Booth #613

Booth #761 Daktronics, world leader in LED display technology, engineers long lasting displays to increase parking convenience, efficiency, and revenue by providing way finding, relaying payment instructions, advertising, and more. Daktronics builds its displays with the highest quality materials for maximum protection, and offers a nationwide customer service network and software integration services. Ideal locations for parking facility displays include outside roadways, entrances, exit plazas, and interior guidance.

DESIGNA is a world leader in the delivery of parking management solutions. Our integrated hardware peripherals provide cost effective automated controls that maximize vehicular throughput and minimize system downtime. Our web-enabled software utilizes the latest “cloud computing” technology. Clients can choose to manage the enterprise software themselves or subscribe to our ASP Model. Either way, the mission critical information that they need to manage their operations is delivered in a timely & convenient manner.

Data Ticket, Inc.

DESMAN Associates

Booth #818

Booth #218

Parking Citation Proessing, 100% Web Based, Real Time DMV Access, NLET’s Approved Partner, Handheld & Ticket Stock Distributor, Permit Appliction, FTB & 3rd Party Credit Reporting.

Datamax-O’Neil Booth #334

For Parking Enforcement, the world relies on Datamax-O’Neil. Datamax-O’Neil portable printers and supplies are relied upon to produce on-demand printing of citations, tickets, incident reports, inspection summaries, and other documentation. Built to withstand the roughest handling and toughest environments, Datamax-O’Neil printers and supplies offer the most reliable service, with exceptional print quality at an affordable price. Anywhere, anytime, Datamax-O’Neil delivers.

Diablo Controls Booth #725

Diablo Controls Inc. introduces the new DSP-21 Directional Logic Counting Detector. The DSP-21 can be installed into new or existing locations where accurate vehicle counts are a must. Our engineers have achieved a documented 99.9% accuracy in actual field installations. The DSP-21 can be incorporated into any system using standard detectors. We have a suite of detectors that will address any of your needs. Come by our booth #725.

Digital Printing Systems, Inc. Booth #820

Digital Printing Systems produces a full line of machine dispensed, hand issued and jumbo numbered tickets. Accurate and reliable machine readable tickets, using barcodes or magnetic stripes, are our specialty. We produce validation stamps and hang tags. We also carry a complete line of stock hand issued and machine tickets.

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

39

2015 IPI CONFERENCE & EXPO DoorKing Inc.

Booth #830 832

EDC Corp. (AIMS)

Established in 1948, DoorKing has long been recognized as one of the Nation’s leading manufacturer of innovative products for the access control industry. We manufacture a variety of PC programmable Telephone Entry and Multi-Door Card Access Systems, Telephone Intercom Systems, High Security MicroPLUS™ RF Transmitters and Receivers, Digital Keypads and Vehicular Slide, Swing and Barrier gate operators.

Our product offerings include a variety of access control accessories.

Booth #868

Enervation designs and distributes the most current energy efficient, highly aesthetic LED lighting products for parking facilities (both indoor and outdoor), transit systems, commercial, industrial, federal and local government, hospital facilities.

Booth #747

Duncan is a full-service parking program management equipment and systems provider that has served over 2,000 clients throughout North America. With nearly 80 years in the parking industry, we offer experience-guided solutions for on-street metering, enforcement, citation processing, DMV registered owner information acquisition, and delinquent debt collections that meet the unique needs for parking programs of all sizes.

EDC Corporation’s AIMS Parking Management Software facilitates complete parking ticket, permit and special event management. AIMS and our Mobile Ticketers streamline Parking Enforcement, Permit Issuance and Tracking, Event Parking Permits, and Boot/Tow Management. Comprehensive functionality for Ticket and Permit processing comes standard with our products.

AIMS links your customer’s tickets, permits, vehicles, and tows to a single record, expediting customer service and increasing revenue in one easy-to-use system. www.aimsparking.com

Eberle Design, Inc. Booth #547

A leading manufacturer of electronic monitoring and detection products for the traffic, access and rail industries. The company’s broad array of products allows transportation and access control professionals to integrate, automate and manage intersections, roads & access points efficiently & safely. The company manufactures/ sells under the EDI and Reno A&E brand names.

ECO Parking Lights

eFleets Corporation Booth #160

The Company is focused on the design, manufacture, and sale of 100% electric vehicles for the Essential Services Vehicle (ESV) fleet automotive market. eFleets’ Firefly® is a zero emissions electric vehicle sold to municipalities, universities, and corporations for applications including security, parking enforcement, small package delivery, airport services, and grounds maintenance.

Booth #423

As a domestic manufacturer, we provide lighting solutions for Parking Garages and Lots using Induction, LED and Fluorescent technologies. Award winning ECO FlexTech Low Glare Lighting Technology maximizes efficiency and is easy on the eyes! We help every step of the process to maximize your project performance and savings!

Elatec USA Inc. Booth #924

Elatec RFID Systems designs and manufactures contactless card readers / writers which are dual frequency (125 kHz 13.56 MHz) and multi technology, simultaneously compatible with more than fifty transponder technologies including NFC. Our core markets include managed print services, car sharing, fitness equipment, elevators, and POS applications.

ElDorado National Booth #169

Producer of commercial buses and vans, ElDorado National offers twelve lines of vehicles, from 17’ to 40’ in length, for all public and private sector applications. Seating capacities vary from 5 to 43 passengers and all vehicles can be adapted to meet ADA requirements. Alternate fueled and low-floor vehicles are available.

ElDorado National has Altoona tested buses in the following categories: 5-year/150,000 miles, 7-year/200,000 miles, 10-year/350,000 miles and 12-year/500,000 miles.

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Booth #823

ENERVATION INC

Duncan Solutions, Inc. Booth #417

EMX Industries, Inc.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Our innovative solutions have been selected by the architect of the Capitol, the Australian Embassy in Washington, D.C., Southeast Pennsylvania Transportation Authority, PM Services Parking Facilities, Hyundai Rotem for SEPTA Rolling Stock … and many more.

Envision Solar Booth #113

Our Company is the leading designer and fabricator of sun tracking solar shaded parking products, the fastest growing segment of the Renewables sector. We lead and excel in solar shaded parking products and the integration of electric vehicle charging infrastructure and advanced storage solutions.

EVSE LLC

Booth #855 EVSE LLC (www.evsellc.com)- Smart Charging Solutions for Electric Vehicles. Recognized for its ADA and OSHA compliant EV chargers with cable retraction that protects your customers from tripping accidents and protects your company from risk and false accident claims. Designed for the parking industry to simplify revenue collection, EVSE offers flexible payment methods e.g.integration with PARC systems’ parking tickets and monthly cards to simplify collection of fees for EV charger usage. Contact: dshanahan@ controlmod.com

First Transit, Inc. Booth #804

IPIconference.parking.org Fleischhauer Datentraeger GmbH

Booth #332 Tickets and Cards for every conceivable application: AMANO, CALE, DATAPARK, DESIGNA, HECTRONIC, METRIC, MEYPAR, PARKEON, SKIDATA, SCHEIDT&BACHMANN, ZEAG and many more!

Guarantee of trouble-free run in your machine solution.

Tickets on stock for most equipment for direct delivery.

Full graphic design service to customize all your production needs.

Deepest technical know-how, best customer support service & confidential long-term partnership are our strengths.

We are looking forward to meeting you at IPI 2015 in Las Vegas!

Frogparking Limited Booth #765

Frogparking provides the complete parking management solution for car park providers and operators to transform their parking into a future-proof, user focused service: Parking Space Occupancy Sensors, Enforcement Tools, Ticket/ Violation Processing, Reports and Analytics, Parking Permit Management and Public Mobile Applications!

Global Parking Solutions USA

gtechna

We provide best-in-class multi-space parking payment systems to North America’s municipal government, public transport and private-sector parking clients. Supporting Pay and Display, Pay-by-Plate and Pay-by-Space modes, the solar-powered METROpolis pay station offers coin, bill and the fastest credit card payments available in the industry today. The METRO pay and display terminal was recognized and awarded the prestigious Good Design 2007™ award in the International Industrial and Graphic Design Awards.

gtechna develops e-Citation software to automate law enforcement & parking activity as well as civil code regulations for police and public works departments in North America.

Booth #367

GoParkit Technologies Inc. Booth #663

GoParkit.com: Location-Smart Parking, ­Location-Smart Insights. GoParkit is a parking payments and management solutions provider that delivers cost savings and higher net profits alongside greatly improved service for drivers.

This is next wave smart parking that marries best practice in parking with excellent location, app, web, analytics and management technology.

Rapid setup, live parking information, reduced enforcement costs, and cashless convenience are some of the many features.

Green Parking Council

Fybr LLC

Genetec

Booth #151 Genetec develops open-platform software, hardware and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control and automatic license plate recognition (ALPR) into one platform. A global innovator since 1997, Genetec is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators and consultants in over 80 countries. For more information about Genetec, visit: genetec.com.

www.parking.org/tpp

Hamilton Manufacturing Corp.

Booth #532

Hamilton Manufacturing Corp. has been in business since 1921 and is a recognized industry leader in the development, manufacturing, and support of automated point-of-sale transaction systems, parking access systems, Data Access Networks and token/change machines. Hamilton products are designed and built to improve customer convenience and loyalty, while offering contemporary technology, legendary Hamilton durability and superior security.

Heartland Payment Systems Booth #214

Heartland Payment Systems, Inc., 5th largest payments processor in the U.S., delivers card processing, mobile commerce, e-commerce, marketing solutions, security technology, and payroll solutions to more than 275,000 businesses nationwide. A FORTUNE 1000 company, Heartland is the founding supporter of The Merchant Bill of Rights, an initiative that educates merchants about fair credit and debit card processing practices. Heartland also established The Sales Professional Bill of Rights to advocate for the rights of sales professionals.

Hectronic USA Corp

Booth #1065 As the world’s leader in parking sensor management solutions, we deliver real-time data to actively connect and improve communities of all sizes.

Booth #253

Booth #801 Booth #873 The Green Parking Council (GPC), an affiliate of the International Parking Institute (IPI), is a notfor-profit organization providing leadership and oversight for the green conversion of parking facilities to sustainable, environmentally responsible assets. The GPC administers the world’s only rating system for parking sustainability; defining and recognizing sustainable best practices in parking management, programming, design, and technology. www.greenparkingcouncil.org

greenscreen.

Hormann Flexon LLC Booth #806

Hormann is the world’s leading high performance door manufacturer. Constant innovation, quality assurance and close proximity to customers are the keys to our growth and success. Hormann serves customers in more than 30 countries with a multitude of quality door products. Our Speed-Guardian 4000 high performance door is a perfect door for parking garage applications.

Booth #837

HTS Americas

With 20 years of experience and 6000 installations worldwide, greenscreen® is the leader in green facade technology and has the resources that are needed to successfully incorporate green facades into your parking projects. Fabricated from recycled steel, greenscreen® is a rigid, lightweight, welded wire system that can be wall mounted or freestanding and is an innovative way to enhance design while meeting demanding engineering and ventilation requirements. Find all the possibilities at www.greenscreen.com.

HTS is a worldwide provider of Vehicle Recognition Solutions consisting of ALPR for license plate identification, inventory, permitting and enforcement along with recognition of further vehicle data points including vehicle make, model and speed. All of this information is utilized by parking operations to increase revenue through reductions of lost tickets, ticket switching, tail gating and free flow access to facilities by registered customers.

Booth #229

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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2015 IPI CONFERENCE & EXPO HUB Parking Technology Booth #147

HUB Parking Technology develops, manufactures, installs PARC Systems branded ZEAG, DATAPARK and FAAC, provides after-sales services and the ability to design a parking solution that best meets the specifications of your operation and budget. Our EMV-ready equipment complies with the latest security requirements.

With multiple lines, HUB can offer flexible and cost-effective customization capabilities, reliable solutions, and security in knowing that our reputation of providing system reliability and durability will allow for a proven ROI.

HySecurity Booth #753

HySecurity gate operators satisfy the perimeter security requirements of high security, industrial, commercial, and residential sites around the world. The hydraulic line of swing, slide, barrier, and vertical lift gate operators secure the world’s most critical entities including Baghdad International Airport, Fort Knox, and the United Nations.

The Smart DC line offers solutions for commercial and residential applications. With more than 35 years as the industry leading manufacturer, HySecurity provides durable, reliable, and innovative solutions.

Indect USA Corporation Booth #911

Indect is a manufacturer of Parking Guidance Systems. Indect supplies a range of sensors, software and signage for use in indoor and outdoor parking lots. Indect specialises in interfaces to third party systems including the onsite PARCS. Indect has over 25,000 sensors deployed in the USA and has a local office in Texas. Indect is sold via a group of local agents in the USA.

Innoplast, Inc Booth #620

INTEC Controls Booth #952

INTEC Controls provides carbon monoxide monitoring and ventilation control systems meeting the highest global standards for safety, reliability and energy efficiency including UL-2075, EN50545-1, IMC2015 and CA Title 24.

With over 24 years of experience and over 20 million square feet of carbon monoxide monitoring added in 2014 in the U.S. alone, INTEC Controls continues to be a trusted, industry-leading, global source for this very important but often overlooked piece of enclosed parking garage operations.

International Parking Institute (IPI) Member Services Center Booth #878

IPI is dedicated to advancing the parking profession and supporting the needs of parking professionals like you. Whether you’re a new member, have been a member for years, or are not currently a member, stop by the IPI Member Services booth to learn about the new programs and services IPI offers to help our members be successful. Browse our website (parking.org), learn more about IPI’s CAPP program, or review the latest issue of The Parking Professional.

IPS Group, Inc. TM

IntegraPark Booth #510

International Parking Design Booth #211

Since 1969, International Parking Design, Inc. (IPD) has been a leader in providing architectural design, engineering and parking consulting services. As a full-service architectural firm, IPD is an expert at developing parking solutions which has been earned through 45 years of dedicated parking experience. Nationally recognized for award-winning and innovative work, IPD is committed to achieving the highest level of customer satisfaction by delivering quality, efficiency and value to our clients.

IP Parking

Booth #129 IP Parking is a Dutch manufacturer/developer of web-based Parking Access & Revenue Control Systems. Using the Internet as a basis we make parking management significantly easier. Any device with Internet access and a compatible browser can be used to access and manage your system, without installing any additional software or plug-ins. Just log on to your management website and you are good to go!

IP sens

Booth #507 608 MM Systems provides Expansion Joints and Fire Barriers for parking structures, stadiums and buildings that meet the rigorous demands of seasonal structural movement, rain, snow, deicing agents, snow plows and heavy impact loads.

In addition, our “engineered solutions approach” includes product designs that are ADA compliant, pedestrian-friendly, waterproof, fire rated that also accommodate thermal, lateral shear and seismic movement. Visit with us to learn how to double expansion joint life expectancy.

IPARQ

Booth #401 In 1999, iParq built the first web-based parking system, and in the last 16 years, we’ve helped modernize the parking resources of a diverse group of Universities, Colleges, Cities, and Operators with our industry leading parking management system.

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From Permit design and fulfillment, to enforcement, adjudication, and events, we have the systems and tools in place to provide worldclass customer service and improve our client’s processes and bottom line.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Booth #529 As a technology leader, IPS is driving the industry forward with innovative products that meet the evolving needs of our customers. Our PROVEN product suite is comprised of pay station upgrade kits, multi-space meters, vehicle detection sensors, and credit card-accepting single-space parking meters, all of which are connected to one web based management system.

JCM Global Booth #368

JCM Global is the world’s leading transaction technologies supplier for the gaming, banking, retail and kiosk industries. With unsurpassed service and support, JCM Global is trusted by operators, manufacturers and integrators on six continents. Its extensive line of award-winning products set global standards. Visit JCMGlobal. com for more information.

Jointmaster—A division of Inpro Booth #413

Kimley-Horn and Associates, Inc. Booth #947

The world of parking is changing, and Kimley-Horn and Associates, Inc.—a national engineering and planning firm—is adapting to help you meet these new challenges. Kimley-Horn has assembled an outstanding team of parking professionals to help you take your parking program to the next level. Whether your needs involve strategic planning, sustainable design solutions, new technology, or routine facility maintenance—we can help you.

Klever Logic Booth #1053

LAZ Parking Ltd. Booth #1060

IPIconference.parking.org LightGuard Systems, inc.

LymTal International, Inc.

MDI Worldwide

Stop by booth 172 and say hello to Sher Paz, LightGuard’s National Sales Manager!

LymTal International, Inc., is a manufacturer of waterproofing and concrete protection products.

Marketed under the Iso-Flex brand name, the complete package of materials and systems is focused in Division 7 Waterproofing and specifically the parking garage market. The Iso-Flex brand has 50 years of history and the product scope includes; deck coatings, sealants, sealers, and expansion joint systems. Iso-Flex products are installed through approved installers and are covered by single source warranties.

MDI designs and manufactures a wide assortment of indoor and outdoor products for promotional signage, merchandising, and fixturing.

In addition to over 200 stock models, MDI can create custom displays designed specifically for you. Our Traffic Control division has a complete line of products for the parking industry which includes: reflective roll-up signs, portable sign stands, curb signs, and poster frames.

Booth #172

Linebarger Goggan Blair & Sampson, LLP Booth #414

Linebarger Goggan Blair & Sampson, LLP is a national law firm dedicated to the collection of delinquent accounts receivable for government.

For almost 40 years now, Linebarger Goggan has been providing customized collection programs for its public sector clientele. Our services allow our clients to spend more of their time and limited resources on providing the core services their constituents expect, while avoiding unnecessary tax increases and cuts to essential public services. Principal office: Austin, Texas

Liquid Outdoor Media LLC Booth #810

Liquid Outdoor Media is a full service outdoor advertising company that specializes in utilizing parking garages and decks for the placement of billboards and stunning large format wallscape advertising displays. We can create significant long-term ancillary income with no cost and minimal involvement from the property owner.

We do all the work – permitting, engineering, construction and securing advertisers. Visit our booth to arrange for an evaluation of your property portfolio.

LocoMobi, Inc. Booth #429

LocoMobi provides a complete ecosystem of products and services to the Parking & Transportation industry. LocoMobi’s clients benefit from customized cloud-based solutions that utilize the most pristine technology on the market today.

Cloud communication between equipment and mobile devices is our business focus. Dynamic, sophisticated turn-key abilities will take you into the future. LocoMobi is founded by Grant Furlane and Barney Pell, who bring a vast amount of experience in the parking and technology spaces.

LPR Parking Management c/o Imperial Parking Corp.

Booth #207

Booth #825

Booth #711

Medeco High Security Locks Booth #528

MacKay Meters, Inc. Booth #741

MacKay Meters is a recognized world leader in the parking control business with over 50 years of experience.

Macurco

Booth #762

Magnetic Automation Corp.

Booth #247

Magnetic Autocontrol is a global manufacturer of vehicle, pedestrian, and access gates for parking, security, pedestrian, and industrial access control applications. Magnetic Autocontrol products are very reliable with greatly reduced maintenance and service cost. Featuring an award winning design, our MicroDrive range of products combine energy efficiency and flexible integration options as well as high MCBF rates.

Our products are currently in operation in some of the most extreme and diverse climates in the world.

MAPEI

Booth #672 MAPEI, a global corporation with 60 manufacturing facilities in 32 countries, has been supplying residential and major commercial projects with total solutions for concrete restoration as well as installation systems for tile and stone, floor covering, and decorative concrete for more than 75 years. Visit our website at www.mapei.com for technical information or call 1-800-42-MAPEI (1-800-426-2734) for the nearest location.

Maryln Group LLC Booth #709

We partner with parking organizations to create solutions that drive financial results through the performance of people in the areas of Recruitment, Human Resources, Employee Training and Development and Strategic Planning.

Medeco, an ASSA ABLOY Group Company, is the industry leader in high security locking systems. Medeco NEXGEN is a robust electronic locking and access management system for parking meters that protects your revenue while closely managing equipment access to increase profitability for metered parking systems. Nexgen keys are programmed to operate specific locks during a set schedule. Every access and unauthorized attempt is recorded in the key and lock, generating exception reports for audit.

Meypar

Booth #1047

MITI Manufacturing Company, Inc. Booth #573

RHINO Immobilizers, continuously produced since 1958, are the boot of choice for the industry today. Providing the most comprehensive line-up of series and models, they meet every requirement. RHINO’s popularity stems from their unique unitized one-piece construction, with no parts to assemble or lose. The lightweight welded steel construction provides long service life and repair ability and have key features that set RHINO apart from their competition.

MM Systems Booth #565

MM Systems manufactures expansion joint systems that meet the rigorous demands of parking structures including ADA compliant, pedestrian-friendly, waterproof, and fire rated designs.

These designs are engineered to accommodate thermal, seismic and lateral shear movement while resisting rain, snow loads, harsh chemicals, vehicular impact loads and maintenance equipment. Cornerstone expansion joint projects include airports like Chicago O’Hare, Toronto Pearson, Seattle SeaTac and other famous structures like Nashville Music City Convention Center to name a few.

MC Sign Co. Booth #872

www.parking.org/tpp

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

43

2015 IPI CONFERENCE & EXPO MobileNOW!

netPark

MobileNOW! provides turnkey solutions for all mobile payment, virtual permitting and parking enforcement needs. Our mobile wallet radically reduces the cost of collecting parking fees.

MobileNOW! excels in connection with existing meter infrastructure or on a stand-alone basis, increasing options and decreasing costs. As the world pioneer and global leader in mobile parking with 15 years of experience in innovation, we are future proof and guarantee the most secure payments.

Cloud-hosted point of sale and revenue control system for valet or self park operations. Ideal for off-airport, hospitals, hotels & garages. Integrated reservations, loyalty program, flexible rates, validations, data back up, recurring billing and much more. Also specializing in ecommerce website and mobile app development services.

Booth #237

Modular Elevator Manufacturer

Booth #435

Next Parking, LLC Booth #618

If you own parking property and are looking for an exit strategy, call Next Parking. We are well-capitalized and quickly evaluate ­opportunities. We have invested in parking properties over the past decade valued over $400M. Additionally, our consulting division applies knowledge and expertise in all facets of ownership to provide asset management services and comprehensive reports to property owners and managers.

Pacific Cascade Parking Equipment Corporation Booth #604

Pacific Cascade Corp. dba The Parking Zone began supplying parking management companies, cities and universities in 1987. Visit our booth at the show or check out our offerings at www.ParkingZone.com. Do not see what you need? Call us and we will search for a solution.

800.292.7275 x201

Pango USA LLC Booth #835

Paper Roll Products Booth #834

Par-Kut International, Inc.

NextBus, Inc. Booth #812 Booth #1022 Factory Installed Modular Elevators and Machine Room MEM’s factory pre-installed elevators are built in a freestanding, rated or non-rated structural steel elevator tower. Once the elevator is set in place, it is attached to the anchor bolts and verified to be plumb. Next, the fully-assembled modular equipment room is set into place. This installation process is usually completed in just a few hours.

Nagels North America, LLC Booth #201

The Nagels Group is recognized worldwide as an innovative company specializing in the production of machine issued tickets for the parking industry. Nagels North America specializes in the printing of magnetic stripe tickets, machine readable tickets, thermal tickets and our newest product line of RFID tickets and Access cards.

As a certified partner of most equipment manufacturers we are a one stop solution to your ticketing requirements.

Nilfisk-Advance, Inc.

Booth #619 Manufacturer of surface cleaning equipment for both industrial and commercial use for over 100 years.

Nippon Primex Booth #205

NuPark

Booth #930

O&S Associates Inc.

Nationwide Payment Solutions

44

Manufacturer Of Custom & Standard Prefabricated Portable Steel Buildings. Built To Specifications, Uses Include: Parking Cashier & Security Booths, Ticket Sales, Lane Control Booths, Valet Office, Transit & Passenger Shelters, Pay Machine Covers, Canopies, Etc... Par-Kut Buildings are Delivered Completely Assembled via Flat-bed Truck. Many Colors, Glass Tints and other Options Available For Blending Buildings In With Surroundings. Bullet Resistant Construction, ADA accessible, Built-in Restrooms & Application Specific Panelized Aluminum Structures all available.

Park ‘N Fly

Booth #509

Leading payment processor in the Parking Industry—integrations with most Parking Equipment = cost savings and efficiencies. Ensured qualification for LOWEST Interchange rates possible. Parking specific products include Recurring Online Parker Programs. PCI Compliant. Best in Class In-House Customer Service and Support.

Simple, easy to read statements.

Booth #504

Booth #321 O&S Associates is a leading source of design and restoration services for parking structures nationwide. We offer complete architectural and engineering services in addition to financial, feasibility, demand, PARC’s design, technology consulting, and operational studies. www. oandsassociates.com New Jersey—201.488.7144 New York—646.736.0699 Pennsylvania—610.628.9400 Ohio—614.469.1988 DC—202.400.3533 Chicago—312.462.1717

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Booth #627

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Precast Versatility Allows for Optimal Lighting and Safety High performance precast concrete integrates easily with other systems and provides the versatility, efciency, and resiliency needed to meet the multi-hazard requirements and long-term demands of parking structures. Architects for The Z chose precast concrete, not only because of its aesthetic versatility, which allowed the structure to t in with the architectural style of the surrounding buildings; it also allows for a more open parking deck compared to other systems and uses fewer columns within the parking area. This improves visibility, security, and safety for users. Precast provides the versatility to meet a projects architectural and safety needs.

Discover High Performance Precast Versatile | Efficient | Resilient

For more information and free continuing education, visit

www.pci.org/hpprecast

2015 IPI CONFERENCE & EXPO Park Assist

Parkifi

Parking Sense Ltd

Park Assist is a business intelligence technology company that utilizes cameras to enhance the efficiency and profitability of parking facilities through guidance, license plate recognition, surveillance, and it’s proprietary premium parking feature. This year, Park Assist celebrates 10 years as the global leader in parking sensor technology and the pioneer of camera based parking systems. Our M4 Camera System improves the parker experience in 20 countries and growing worldwide.

Parkifi is all about solving the world’s parking challenges with data. Lots and lots of data. We use sensors to track data across all the parking spots you operate to gain valuable insights on trends and patterns.

Parking Sense is a global company designing and manufacturing parking guidance in New Zealand. The Parking Sense team have developed the EasyGuide product with three core principles in mind, accuracy, affordability and durability. EasyGuide can be installed in less than 10 minutes per space, requires minimum infrastructure, above 97% accuracy, has a lifetime warranty option, and comes to the market at the price parking guidance should be. Come see us at the show, booth #769.

Booth #465

Parkeon

Booth #601 Parkeon is a global leader in parking and transit solutions with systems in over 50 countries around the world. We specialize in payment and ticketing systems such as multi-space meters, and feature an open platform allowing 3rd party applications to provide added value to our customers.

Parker Technology LLC

Booth #235

By gathering, filtering and sharing this data in real time, we help you manage parking far more efficiently – and revolutionize the way they monetize it. Our solutions work equally well for garages, surface lots and municipal parking.

PARKING LOGIX Booth #954

Parking Logix offers the simplest and most accurate parking counting solution available. The Parking Logix™ OpenSpace™ system is completely wireless and remarkably easy to install and usesimply plug’n’play. Created in conjunction with sister companies GNR Technologies and Traffic Logix, Parking Logix™ solutions have a long history of quality workmanship and innovative design. OpenSpace™ is the perfect solution for parking lot owners looking to take the frustration out of parking and improve their bottom line.

Parking Network—We Focus

Booth #769

Parking Today Magazine Booth #220

Parking Today is the leading media outlet in the parking industry. With the largest magazine circulation, dynamic website and tremendous e-newsletters, Parking Today reaches the entire parking industry. Get your free subscription to the widest read magazine in the parking industry by going to www.parkingtoday.com Do not miss the opportunity to get the most up to date information on everything parking.

ParkingSoft

Booth #854 Booth #666 Meet Parker and learn how to upgrade your automated parking facilities to 21st Century customer service. Experience a live demo of our remote face-to-face customer service technology installed on pay-on-foot and exit lane devices using Parker’s patented two-way, remote parking attendant service.

ParkHelp

Booth #701 ParkHelp Parking Guidance Systems makes your business a more attractive choice by offering your customers a fast and convenient parking experience, guiding them efficiently to free parking spots and allowing them to easily locate their vehicle. We bring smart technology to your property to increase profitability and drive down operating costs, ensuring a much more efficient use of the parking facility and replacing outdated solutions with more cost-effective choices. Over 330,000 spaces in 47 countries.

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Parking Panda Booth #210

Booth #161

Parking Panda is the industry leading online marketplace and optimization platform for parking.

It enables parking owners and mangers (private and commercial) to capitalize on their parking inventory by driving extra traffic when yield is low and improving pricing when the lot is full.

ParkingSoft is a “Service” company and manufacturer of parking access and revenue control systems (PARCS) inclusive of hardware and software as a service (SaaS) applications and platform solutions to meet the unique needs of each market vertical comprising the transportation and parking industry. Unlike other providers, we have a unique focus on end-user (parker) satisfaction, developing and delivering web-based, real-time, user-friendly systems that reduce maintenance and operating expenses while enhancing revenue for our customers.

The Parking Professional magazine Booth #878

The Parking Professional is the industry’s go-to source for news, trends, interviews, and case studies on all things related to parking and transportation. Published monthly by the International Parking Institute, the award-winning magazine is the most respected publication in the industry and beyond, covering new technology, security, design, finance, sustainability, and business trends, with information for airports, municipalities, colleges and universities, hospitals and healthcare, and private operators. Stop by for your chance to win an iPad Mini!

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Parkmobile USA, Inc. Booth #139

Parkmobile is the leading global provider of seamlessly integrated end-to-end solutions for mobile payments, parking guidance using business analytics and parking. Its offerings include mobile payments for on and off-street parking, digital parking permits, real-time enforcement and a seamless transit experience. Their services are used in more than 500 locations in the U.S. by millions of registered users.

Piecing together all of your parking data.

Xerox makes it simple.

With data spread throughout the city, making timely decisions about your parking programs can be challenging. That’s why Xerox offers innovative solutions that integrate real-time information from various independent sources, whether it’s from sensors, meters or violation systems. And then applies analytics to generate insights and enable actionable decision making, all from one easy to use interface. Seeing the complete picture has never been simpler.

Visit Xerox at IPI Booth #647 xerox.com/transportation ©2014 Xerox Corporation. All Rights Reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

2015 IPI CONFERENCE & EXPO Parkopedia

Payment Express

Parkopedia is the world’s largest parking information provider used by millions of drivers every month online/through its iPhone, Android, Nokia and Windows Phone apps. Parkopedia’s information also appears inside the car navigation systems of some of the world’s most recognized car brands (Audi, BMW, Ford, Lexus, Toyota and Volvo). Parkopedia provides detailed information on 38 million parking spaces in over 100,000 facilities across 6000 cities in 52 countries (real-time availability in 400 cities/25 countries).

Payment Express is a high growth, innovative global leader in payment technology. Providing PCI DSS compliant card readers and credit card processing for parking providers, we’re certified with all major card schemes. A global end to end payment platform that facilitates parking payments seamlessly in real time.

Booth #1057

Parktoria

Booth #370

Passio Technologies member of Solstice Trans Grp Booth #453

PassportParking Booth #857

PayByPhone Booth #467

PayByPhone is leading mobile payment innovations in the parking industry, operating in hundreds of cities, universities and municipalities in North America, Europe and Australia. PayByPhone delivers convenience, efficiency and security to parking authorities, private operators and consumers on the go by enabling credit and debit card payment via smartphone apps, dial-in (IVR) services and online. Major cities include San Francisco, Miami, New York, Seattle, Fort Lauderdale, Dallas, Vancouver, London and Paris.

Paylock IPT LLC

Booth #805 Examine the relationship between you and your customers. How’s it going? Paylock invents new ways to provide parking management services that always leave your customers thrilled and enlightened. Institutions that have implemented SmartBooting, Digital Permitting, and On Vehicle Noticing - forehead-slapping solutions that Paylock pioneered – change motorist behavior for the better. You’ll get proprietary hardware, tailored software and the best call center - at no cost to you.

Paylock—Change is Good!

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Booth #224

Pecora

Booth #304 Pecora Corporation® is an American manufacturer of architectural weatherproofing and building sealant products. We offer a full line of silicone, urethane and latex sealants. Our product line also includes our Pecora Deck Coating System for vehicular and pedestrian applications. The Pecora Deck Coating Systems are systems of polyurethane coating; each designed to provide specific properties that enhance the quality of the total system.

Perfect Security & Machinery Co., LTD. Booth #723

Perfect Security & Machinery Co. Ltd is an electronics developing company that specializes on Parking Guidance System, Loop Detectors and Ultrasonic Detectors.

All of our products are made in Taiwan with guaranteed top quality. We believe that you would be satisfied with our products if you are searching for a reliable supplier in this field.

PGAL

Booth #922 PGAL brings to every assignment the perspective and discipline of a long-established firm and the energy and vision of a contemporary, cutting-edge corporate culture. PGAL has designed parking garages of all sizes, scope and LEED requirements for a wide range of universities, airports, municipalities and corporations nationwide. Our garage designer’s sensitivity to function, budget and community acceptance has resulted in repeat commissions and consistent referrals. PGAL has 11 regional locations throughout the U.S. and Mexico.

Pictoform

Booth #831 PICTOFORM is a leading communications and design firm. We design brand identity programs, wayfinding & signage systems for parking operations and manufacture the ParkLine Sign Systemfor interior parking garage environments. In all we do, sustainability drives our efforts; our unique Clearance Bar sign made of recycled car tires is one example of our approach! Contact us at: www.pictoform.tel for more information.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

POM Incorporated

Booth #657 POM, the parking meter’s originator, offers a range of meters for every need and budget, from basic to solar/smart meters. Features include multiple payment options; easiest to see, use, maintain, AND enforce; cloud based system management; and integration with the other industry leaders. Visit Booth 657 and see how we raise the bar and your bottom line. 100% WBE, ISO 9001:2008, Made in the USA.

Precast/Prestressed Concrete Institute Booth #961

The Precast/Prestressed Concrete Institute is the technical institute for the precast concrete structures industry. PCI develops, maintains, and disseminates the Body of Knowledge for designing, fabricating, and constructing with precast concrete; and provides technical resources, continuing education and events. PCI operates the world’s leading certification program for firms and individuals in the precast concrete structures industry.

Print Media, Inc. Booth #571

Print Media is your parking ticket solutions manufacturer of magnetic striped, barcode tickets, Multi-Space tickets, and citations for leading parking systems in use today. We also offer a complete line of uniquely designed cleaning/ maintenance products, which will decrease your equipment downtime and improve the speed of your transactions. Please stop by our booth and ask us how we can cut your annual spend, increase your revenues or simply ask for a quote/ samples.

PSI Paper Systems Inc. Booth #622

PSI offers blank and printed rolls for parking violation portable printer rolls, pay station rolls, cash register rolls, credit cards rolls and ribbons.

Please e-mail Mark Miller at mmiller@papersystems.com or call 888-465-9951 ext: 254 for any product inquires.

Q-Free TCS Booth #223

Q-SAQ, Inc. Booth #664

ELKA is an independent German manufacturer of barrier gates for all applications. ELKA barrier gates are known for high quality and reliability.

Three loop detectors are standard. Energy-saving 24V-technology placed in an aluminum housing. The barrier drive head can also be mounted in a customer-specific housing.

MHTMâ&#x201E;˘ MicroDrive.

The parking barrier.

www.ac-magnetic.com

2015 IPI CONFERENCE & EXPO Quercus Technologies Booth #719

Quercus Technologies develops and manufactures smart detection units based on advanced computer vision algorithms which aim at improving mobility, management and security in parking. Quercus products include All-in-One automatic license plate recognition units and digital video recorders that contribute to smart mobility and are easy to use and integrate. Products are sold through system integrators and have been successfully deployed in thousands of installations worldwide.

R&D Technical Solutions Ltd Booth #119

R&D Technical Solutions Ltd., manufacturers KELMAR Waterproofing Systems. KELMAR has been providing long term traffic deck waterproofing protection for over 30 years. Engineered for cast-in-place and post tension parking structures, KELMAR TE and KELMAR FWC provide usable life characteristics that are hard for our competition to match. MERDEK is designed for pedestrian walkways, balconies, and mechanical room waterproofing needs.

Rath Security Booth #936

Rydin Decal

Booth #522 Rydin Decal provides three critical components that will enhance your parking operations: Parking Permits, Permit Distribution, and Parking Management Software. Secure Hang Tag and Decal Permits can be sent directly to your customers. Rydin PermitExpress™ Software enables easy and effective online management and reporting of Permits, Citations, Appeals, and Payments.

Rytec High Performance Doors Booth #146

Rytec Corporation is the nation’s leading manufacturer of high-performance doors for industrial, commercial and cold-storage environments.

Unlike other companies in our industry, doors aren’t a side line for Rytec. They’re our only business, period. This focus is the reason there are 100,000 Rytec doors in operation today.

Scheidt & Bachmann USA, Inc. Booth #951

Rath Security is a manufacturer of Emergency Communication systems. Rath is the largest manufacturer of Emergency Phones in North America and has over 35 years of experience in the industry. Products range from Blue Light Emergency Phones, Elevator Phones, Intercoms, Area of Refuge, Wide Area Mass Notification, and Cameras. All of these products can be combined for a single ‘turn-key’ solution.

S&B has been a leading international transportation solutions provider since 1872, offering parking access and revenue control systems to industry clients including airports, hospitals, municipalities and universities. All software and hardware are made internally at the S&B factory and built for customization. Visit our booth 951 for a personal demonstration of our most popular solutions such as Validations, Analytics and Retail Campaign Manager.

RideCell

Schweers Technologies, Inc.

Booth #273

Ring Communications Inc. Booth #556

RING COMMUNICATIONS: SAFETY. SECURITY, RELIABLITILY Ring Communications is a leading manufacture of Emergency Communications Systems used for parking security.

Emergency call stations with blue strobe light will annunciate calls at the security console with caller identification. Stations are available with scream detection and pushbutton activation that can also interface to CCTV and access control systems. Line supervision will advise you of faults in the system. All systems are ADA compliant and have remote relay activation to control gates. Systems from two to several thousand call points are not a problem.

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Booth #923

Developing, designing and manufacturing hand held parking enforcement equipment and software for 25 years. With 1,200 municipal and police customers worldwide and 10,000 operating terminals issuing 100 million tickets our highly efficient in-house hardware and software create a user friendly, intuitive experience for both the officer writing tickets and internal staff.

Secom International, Inc. Booth #519

Stop by and see Secom’s solutions for their customers’ revenue control needs. Whether its improved lane throughput and revenue capture with automated pay-on-foot configurations or simply speeding up valet vehicle retrieval processes, Secom offers systems tailored to meet your location requirements. Secom takes their signature audit controls to new heights with the Net Admin remote monitoring capabilities that permit real-time viewing of all location transactions and reports from just about any where in the world.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Sentry Protection LLC Booth #508

Sentry Protection Products is a leading provider of innovative, impact resistant products for industrial and parking applications. Available for square, rectangular and round columns as well as wall applications, the company’s Park Sentry® wraps columns in a highly visible, energy absorbing material that withstands repeated impact.

Signal-Tech Booth #729

Simkar Corporation Booth #707

SKIDATA, Inc. Booth #325

SKIDATA Inc. systems are installed at close to 10,000 facilities in over 70 countries worldwide.

SKIDATA access and revenue control systems are designed for parking facilities, airports, shopping centers, ski lifts, sports/event stadiums, performing arts centers, and amusement parks. We make your job of managing complex solutions much easier.

SLP Lighting Booth #905

SLP Lighting is a leader in developing and manufacturing a full range of lighting solutions and innovative products: Citadel Enlcosures, Parabolic Louvers, Aluminum Louvers, Decorative Louvers, Prismatic Lenses, Eggcrate Louvers, Hi-Cell and more. SLP has been in business since 1969 and provides custom products with begining-to-end service from Engineering and Design to Prototyping, Manufacturing, Distribution and everything in between.

Southland Printing Co., Inc.

Booth #241 Southland Printing Company, Inc. is a family-owned business, offering printing services for the parking and transit industry for more than 54 years. Valet and machine-dispensed tickets; including RFID, Barcode Valet, Magnetic Stripe, Bar Code, Retail Tags, Event Tickets and more.

Volume pricing and warehousing is available. We want to be more than a printing company for you - rather, we would like to supply the solutions.

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WE THINK ABOUT SAFETY SO THEY DONâ&#x20AC;&#x2122;T HAVE TO. Eberle Design, Inc. has been the global leader in traffic detection for more than 34 years. With 2 Billion error-free detection and intersection monitoring transactions performed every 24 hours, the more than 3 million active EDI devices currently deployed are essential to enhance motorist and pedestrian safety. We back all of our products with superior service and a long-standing reputation for quality and reliability. And you can be sure that wherever the industry goes, we will be leading it. LEARN MORE AT EDITRAFFIC.COM.

2015 IPI CONFERENCE & EXPO SP+

TagMaster North America, Inc.

The STENTOFON® Turbine series of intercoms has an exclusive design offering communication solutions for building security, industry and infrastructure. It offers incomparable audio quality providing HD voice with 105 dB audio pressure.

Turbine operates on a SIP platform connecting to any iPBX, STENTOFON’s AlphaCom XE Audio Servers (enterprise system) and Pulse (serverless system). Turbine allows security providers to offer a competitively priced security communication solution for any environment.

TagMaster North America is the leading provider of long-range and high performance Radio Frequency Identification (RFID) solutions for Automatic Vehicle Identification (AVI) and rail bound transportation. Convenient and efficient RFID solutions from TagMaster NA can increase security and decrease environmental impact.

Booth #612

Booth #511 SP+ is a diverse provider of professional parking, ground transportation, facility maintenance, security and event logistics services to property owners and managers in all markets of the real estate industry. We are operations specialists who link innovation with exceptional market-based expertise in each of our service lines.

With nine distinct operating divisions – each focusing exclusively on a single market – we are experts at understanding and satisfying their specific needs.

Spancrete

Booth #969

SpotHero

Booth #1064 SpotHero is an on-demand parking app and website that enables operators to sell unsold inventory. Operators can capture online demand by listing empty spots on SpotHero’s mobile and web platform to bring in customers that would otherwise not find their facilities. SpotHero currently partners with hundreds of parking companies in 12 cities nationally, and if we aren’t in your city yet, we will be soon!

Startek Lighting America Booth #907

State and Regional Associations (SRA) Booth #871

State and Regional Associations (SRAs) provide leadership, industry representation, and events for parking professionals across the country. Independent organizations affiliated with IPI, the SRAs provide education and networking at the state and regional level for professionals. For a complete list of SRAs, please visit parking.org/ about-ipi/ipi-allied-associations.aspx.

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STENTOFON/Zenitel USA

SureSpot, Inc. Booth #639

SureSpot’s patent-pending parking lot management technology is set to transform the parking industry by offering broad benefits to parking lot owners and patrons including pre-reserved parking spot selection, built in advertising opportunities, and a mobile app for reservations and payments. A highly customizable system, the technology can be modified to meet the unique needs of a broad range of parking lots including stadiums, malls, airports, hospitals, public facilities and more.

SWARCO TRAFFIC AMERICAS Booth #836

SWARCO TRAFFIC AMERICAS, LLC is a member of the worldwide SWARCO Group, a growing international ITS leader founded in Austria in 1969. SWARCO TRAFFIC AMERICAS, LLC specializes in the manufacture of full color LED variable message signs and rotary drum signs.

SWARCO TRAFFIC AMERICAS, LLC also offers the most complete range of parking guidance solutions including customized wayfinding signage.

T2 Systems, Inc. Booth #347

T2 Systems was founded in 1994 with one goal: make parking better. Our focus is on our customers, which means giving you more solutions to make parking management as seamless as possible. To that end, we offer our unified parking management platform—the parking industry’s most comprehensive solution suite. To learn more about T2 and its products and services, visit T2Systems.com

T3 Surfacing Technology Booth #870

T3 Surfacing Technology wants to be your partner and help you tackle your asphalt problems.

We will analyze the root cause of your asphalt problems and provide you with a finished surface that you will be thrilled with. In a world that is filled with companies with “quick-fix” solutions, we stand out because we offer a long-lasting and affordable solution that is sure to add to the beauty of your business for years to come.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Booth #552

Tannery Creek Systems, Inc. Booth #455

autoChalk is an automated License Plate and Vehicle Recognition system used by cities and colleges for applying parking policy, access control and enforcement. Vehicle mounted or stationary, autoChalk blends software, digital imaging, enhanced GPS and vehicle sensing to detect violators. Result? Better compliance, more available parking, increased business revenue and enhanced downtown viability.

Easy to use, tough, reliable and accurate even in snow, autoChalk makes or saves money with an ROI of under one year.

Telefonix, Inc. Booth #824

Telefonix® is the company behind the PowerPost® Electric Vehicle (EV) charging station product line, which is focused on low current charging solutions for commercial parking facilities where cars are parked for two or more hours. The L1 PowerPost™ EV charger and L2 PowerPost™ low-current Level 2 charger provide an economical and customizable solution, and feature a retractable cord reel by Telefonix, a company with more than 25 years of cord reel experience in regulated industries.

Tennant Company Booth #864

TEZ

Booth #407 TEZ specializes in mobile solutions for restaurants, hotels and resorts. These include SMS Valet, the world’s first TICKETLESS valet parking system. Give your customers the luxury of calling for their car using their cell phone. VIP Program and mobile payments also available.

By going ticketless, you enable your guests to call for their car easily and avoid long lines or bad weather. Their car is waiting for them when they depart.

THP Limited, Inc. Booth #315

IPIconference.parking.org TIBA Parking

Toledo Ticket Company

Booth #301

Tpac

Booth #972

TIBA Parking Systems designs and manufactures state of the art access & revenue control systems. In designing the system, emphasis is placed on simplicity, modular components, superior technology and flexible software. This has resulted in a PARCS system that is very reliable, user friendly and extremely cost competitive.

Building in the Southwest for over sixty years, Tpac Kiewit Western Co., is a recognized leader in the design, manufacture, and erection of precast/prestressed structural and architectural concrete building systems for parking structures, bridges, and major commercial, healthcare, justice/correctional, industrial, and mixed-use facilities in the Southwest. Our decades of experience, combined with time-tested technology, make Tpac a leader in providing economical solutions and a rapid delivery system to meet today’s construction environment.

Timothy Haahs & Associates, Inc. Booth #461

Timothy Haahs & Associates, Inc. (TimHaahs) is a multi-disciplined engineering and architectural design firm specializing in the planning, design, and restoration of parking and mixeduse structures. TimHaahs focuses on creating effective parking planning and design solutions for higher education and healthcare institutions, transit agencies, government entities, and corporations.

TraFix Devices, Inc. Booth #849

Booth #501 The Toledo Ticket Company produces tickets including bar-coded/magnetic-striped, hand-issued, valet, access cards, and spitters for thermal/non-thermal revenue control. Our RFID tags are great for college parking/credentials. Check out PermitPoint–our permit management and fulfillment systems.

TrafFix Devices, Inc. manufactures traffic control equipment including delineators, reboundable posts, traffic cones, crowd control barriers, and water-filled barriers. Located in San Clemente, CA, TrafFix Devices is the largest U.S. manufacturer of MUTCD compliant, crash worthy traffic control equipment. Established brands include the Looper Cone and Looper Tube, Enviro-Cone, Grabber Cone and Grabber Tube, Urbanite Barrier, Water-Wall Barrier, and TrafFix Alert Portable Rumble Strip.

PARKING NOTIFICATION SYSTEM Guide Drivers to Available Parking with Dynamic Messaging that Change as Availability Changes

• Guide drivers to available parking spots with VMS messages that change dynamically with availability using cloud-based data from parking tracking systems.

• Or get them to the available spots with LED indicator bollards that display availability with a simple red or green indicator.

Manage every component of your parking program with our secure, web-based ecosystem, the All Traffic Solutions TraffiCloudTM.

866-366-6602 | alltrafficsolutions.com

www.parking.org/tpp

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

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2015 IPI CONFERENCE & EXPO TransCore

Booth #505 Greener parking is a step away. Eco-friendly RFID technology. Lower vehicle emissions by 25%. Improve in/out times by 70%. Flexible systems offer hand-free vehicle access. Stop by our booth for a demonstration on the carbon calculator and see the difference TransCore can help you make. Check out www.transcore.com/ greenerparking or call 800-923-4824.

Transponder & Reader Engineered Systems, Inc Booth #733

We are an RFID development company with both 433MHz Active and 900MHz Passive long range RFID and AVI technologies. We provide the best quality and most cost effective passive UHF and active reader and tag solutions. With our TRES Intelli-Track software for Asset Tracking, Perimeter Security, Gate Control, Personnel Tracking and Supply Chain Management Industries. Our products are truly cutting-edge, Integrator friendly and profit building technologies.

Trecan Combustion Limited Booth #735

Trecan offers multiple versions of Stationary Snowmelters for Parking Garages, Parking Decks and Parking Lots. Trecan Snowmelters are used by more parking garages and parking lots in North America because they provide huge savings off a your snow removal budget.

Save time and money by including a Portable or Stationary Trecan Snowmelter in your snow fighting fleet. For more information please visit us at booth 735 and on line at www.trecan.com or call 902-876-0457

Trimble

Booth #606 Trimble Mobile Computing Solutions (booth #606): innovative rugged handheld computers for efficiency in extreme environments. The Juno® T41TM product line of handhelds, Yuma® 2 tablet, and the Nomad® have all the features Parking professionals need, including options like UHF RFID, 1D-2D Barcode Imager, 1-2 m GPS, and more. TrimbleMCS.com

Troon Agency Booth #665

Turbo Data Systems Booth #757

United Public Safety Booth #624

United Public Safety specializes in providing an efficient and affordable solution to issuing parking tickets, citations, and permits for the public safety and parking industries. The solution options include ToCite® Ticket and ForCite® Citation software, as well as a ruggedized mobile ticket writer(s) with integrated printer.

Booth #530

Walter P Moore provides comprehensive parking consulting services for new facilities and existing structures alike. By integrating our structural, diagnostics, civil, and traffic engineering services with our parking consulting expertise, we provide services that encompass all phases of a parking project, from the initial concept to condition assessment of existing structures, design, construction/repair, and operation. We employ this integrated, lifecycle approach on each project, allowing us to engineer solutions that are cost-effective, resource-efficient, and user-friendly.

Universal Boot Inc.

Watry Design, Inc.

Booth #521

Booth #847

VenTek International

Watson Bowman Acme Corp.

Booth #828

Booth #525

VenTek International is a premier U.S. manufacturer of Automated Payment Systems for unattended fee collection applications, with over fifty years experience in the industry. We offer solutions for parking, transit, and reservations applications and can provide turn-key and secure financial processing with our systems. With a legacy of technological innovation, reliable service, and engineering excellence, VenTek’s mission is to provide complete customer satisfaction with state-of-the-art product offerings and an exceptional team to support them.

Watson Bowman Acme Corp., a BASF company, is the leading innovator, designer, marketer and manufacturer of specialty expansion control systems & products for parking structures, stadiums and mixed-use facilities.

W.S. Tyler

Leading architects and parking design engineers prefer and specify Wabo expansion joint & fire barrier systems when their clients require durable and responsible protection of their parking and building assets. T: 800.677.4922. Visit www. wbacorp.com

Weldon, Williams & Lick, Inc.

Booth #212 W.S. Tyler is an industry leader in the manufacture, engineering, design and fabrication of woven wire cloth/mesh. With an extensive array of colors and weaves, W.S. Tyler’s Architectural Mesh offers architects and building owners an unparalleled selection of versatile, adaptable design options for parking facilities. A cost-effective and low maintenance solution for parking facades, architectural mesh provides natural ventilation, weather protection and fall prevention, all while maintaining a unique aesthetic. For more information visit www.weavingideas.net.

Walker Parking Consultants

Booth #541 As Walker celebrates its 50th Anniversary, we are grateful to all the clients that have made Walker the largest and most successful parking consulting firm in the world. Our consultants, planners, engineers and designers are helping clients around the globe develop their parking assets by providing a full range of consulting services. Clients have access to in-house experts in design, operations, management, security, CPMS, maintenance, restoration, as well as planning, architecture and engineering.

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Walter P Moore & Associates

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Booth #352 Our complete line of stickers (interior & exterior), hang tags, scratch-off/temporary permits, & repositionable stickers will fill your requirements.

Our specialized technologies in high security printing give your enforcement staff ways to detect counterfeited permits. Bar coding speeds up your registration lines; RFID or magnetic striping will also allow the hang tag to serve as your gate card. PERMIT DIRECT – let WW&L & T-2 Systems print, control & distribute permits for your program.

IPIconference.parking.org Westward Industries Ltd. Booth #567

Manufacturers of the GO-4 Interceptor since 1990. A Parking Enforcement three wheel vehicle in a Gas or 100% Electric version. At only 52.5 inches wide it is the perfect vehicle for parking enforcement, universities, security duty, and more...

WLS Lighting Systems, Incorporated Booth #901

WM GreenTech Automotive, Inc. Booth #373

WPS USA Corp.

Xerox

Zipcar, Inc. Booth #670

Zipcar is the world’s leading carsharing service in urban areas and on campuses across the world.

ZipPark, Inc.

Booth #647 From smart parking integration to violation processing and meter operations, we can help you reduce costs and street congestion. By integrating technology with our proven strategies for efficiently managing programs, you’ll gain powerful results for your organization. Best of all, our smart parking solutions are not just for big cities.

Xerox offers any size municipality our innovative solutions that integrate real-time data and then applies analytics to help decision making.

Booth #646

ZipPark is a global leader in parking technology for event and valet operations. Its broad line of products address the specific revenue control and management needs of parking operations like sports and entertainment venues, shopping centers, airports, hotels and casinos, office buildings, hospitals, and municipal garages. Visit us at www.zippark.com.

Zenith-Motors

Booth #339

Booth #101

Zenith Motors is a privately funded manufacturer of electric shuttle and cargo vans. Zenith Motors’ Shuttles and Cargo Vans reduce the overall cost of ownership by $100,000 over 300,000 miles by eliminating the cost of gasoline, reducing the maintenance cost and maximizing the up-time between scheduled maintenance, all the while reducing carbon emission and creating a healthier community. Zenith Electric Vans are 100% No Gas. Contact Zenith Sales at 800-630-9833 or sales@Zenith-Motors.com for more information.

a

j j j j j

Guard Booths Bollards Access Controls Traffic Spikes Security Fencing

Creating a safer environment begins by securing the perimeter.

a

AMERISTARBOOTHS.COM

www.parking.org/tpp

| 855.526.6847

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

55

STATE & REGIONAL SPOTLIGHT GREAT NORTHERN PARKING ASSOCIATION

MOVING FORWARD IN THE GREAT NORTH

By Richard Tebinka

T

he Great Northern Parking Association serves members from the parking industry in central Canada and the Upper Midwest of the U.S. The associationâ&#x20AC;&#x2122;s main focus has been on Manitoba and North Dakota, with some joint events held in past years in Winnipeg, Manitoba, and Fargo, N.D. In the last year, most activity has taken place in Winnipeg, where we have 24 members representing various levels of government, universities, hospitals, entertainment venues, parking operators, and the private sector.

Conferences The Great Northern Parking Association has an established history of offering valuable conferences for professionals in transportation and parking. In July 2011, Fargo and Winnipeg members planned a twoday parking conference in Fargo that was attended by about 25 people from a number of North Dakota and Minnesota cities and from Winnipeg. The conference featured speakers from Fargo, N.D.; Grand Forks, N.D.;

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Winnipeg, Manitoba; Indianapolis; Rochester, Minn.; and Washington state. Topics included how downtowns benefit from parking regulations, parking enforcement techniques, park-and-ride programs, issues with onstreet parking when metering is prohibited (as is the case in North Dakota), on-street management options, mobile license plate recognition, garage rehabilitation and maintenance, and new lighting options. We also had a roundtable discussion. Evenings were also kept busy

with options of a river boat cruise and a tour of dining and lounge establishments in the downtown and the opportunity to attend Fargo’s downtown Street Fair, which features 320 arts, crafts, and food vendors, plus live musical entertainment.

In August 2012, Winnipeg and Fargo members planned a two-day conference called Park-o-Rama in Winnipeg that was attended by about 30 people from Winnipeg, Fargo, and Regina. Speakers came from Winnipeg, Fargo, and Ottawa. Presentations included a review of Canada’s new coins and plastic bills, a session on collecting and using performance data to assist in policy decisions, a session on surface versus structured parking options at an airport, a retrospective on a career in parking, a discussion on working with a contracted service provider, and a roundtable discussion. A tour was available in an automated license plate recognition (ALPR) vehicle to learn about enforcement and parking study data

collection capabilities. One evening was spent touring Forklorama, the largest and longest running cultural and ethnic heritage festival of its kind in the world. Attendees had the opportunity to sample exotic cuisine and enjoy entertainment from around the world.

Other Events Our goal is to hold about four events per year; one of those is usually bringing in a speaker for a luncheon meeting. In the past year, we held a planning meeting and confirmed the number and type of events we wanted to organize.

In May 2014, we held a luncheon meeting that included a presentation by Nathan Donnell and Kevin Shoults of Parkmobile. In October 2014, we held a luncheon meeting with a presentation by Andrew LaMothe and David Spittel of PayPoint Group. Both events were attended by 15 association members. The presentations were about pay-by-phone options, alternative ways of allowing users to pay, and what new technology changes can be expected during the next few years.

Upcoming We have three upcoming events in the planning stages for 2015: Special events issues at the University of Manitoba.

The new home for the Winnipeg Blue Bombers and University Bisons football teams was built at the university. The stadium is also used for outdoor concerts.

This presentation will focus on the parking challenges during large events and how university operations are adjusted during events.

●●

A presentation on options being examined by the Province of Manitoba for a new multi-use parking garage in downtown Winnipeg’s entertainment district, which is part of the historic Exchange District.

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The use of geographic information systems information combined with data collected by the Winnipeg Parking Authority’s ALPR vehicles for parking planning and operations in the downtown area.

●●

We’re excited for the future of the Great Northern Parking Association and look forward to reporting more news soon. parking.org/tpp

RICHARD TEBINKA is a consultant with MMM Group Limited and chair of the Great Northern Parking Association. He can be reached at tebinkar@mmm.ca.

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

57

IPI IN ACTION IPI CONFERENCE & EXPO

GET YOUR GAME ON

By Rachel Yoka, LEED AP BD+C

C

onference is like the Super Bowl, right? I am not a sports fan, but even I can use this analogy. You may not realize this, but an IPI Conference is always many years in the making. IPI staff carefully select and vet multiple locations many years prior to the actual show. We aren’t ready to show you quite yet, but we just finalized our conference logo for 2016 in Nashville. And we are busy prepping to launch some amazing new programs at the 2015 Conference.

The IPI Conference & Expo is our Super Bowl: the result of years of planning, teamwork, and collaboration that involves the Board of Directors, staff, and the Host Committee, along with countless volunteers, speakers, sponsors, and vendors.

As part of that process, IPI launches education, keynotes, and programs designed to create value for every attendee.

We plan new initiatives and programs each and every year. I’d like to share two of these exciting events here: the brand-new Park TankSM and the Poster Session.

The Smart Parking Alliance (SPA) has designed and implemented these exciting programs to take your Conference experience to the next level.

Park Tank

RACHEL YOKA, LEED AP BD+C, is IPI’s vice president of program development. She can be reached at yoka@parking.org or 540.699.3011.

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Park Tank, fashioned after ABC’s hit show “Shark Tank,” will showcase the brightest and best ideas in parking today. Technology and innovation are rapidly transforming our industry. This event will feature multiple entrepreneurs, startups, and new exhibitors who are leading that transformation, and we are giving them a one-of-a-kind opportunity to share their ideas, innovations, or solutions. These brave souls will enter our Park Tank to face our very own industry sharks, who represent venture capitalists and major municipalities. The judges will select the best of the best to receive free exhibit space and valuable advertising in The Parking Professional.

We need your support, too, because you, dear reader, will make an important vote for the People’s Choice award. Will your choice match the one made by our sharks? Attend and find out. Keep an eye out for the left shark, too—this is our halftime show and you never know what might happen.

INTERNATIONAL PARKING INSTITUTE | MAY 2015

Poster Session If you haven’t had the opportunity to spend time in our Poster Sessions in the past few years, don’t miss out this year. The Poster Session will feature the top 50 programs, technologies, services, and solutions submitted by our members. You will have the opportunity to walk the hall or peruse these posters virtually through our conference app. (You must download the app!) Glean innovative ideas from the collective and individual experiences of your colleagues and get details that will certainly influence your own operations for the better. Each poster contains a wealth of information, and attendees can gather valuable nuggets of information that advance the parking profession and even individual careers. Now that’s worth checking out.

New this year, we have added all posters to the app and will feature them in the Expo hall through a multi-media display. Once again, make your voice heard and vote for the People’s Choice award for posters.

Your Playbook Game day is coming (and fast). So here is your training plan: ●● Book your hotel and flight. ●● Check out the Conference website and schedule-ata-glance to make sure you know where you want to be and when. ●● Attend the four- or five-day professional development classes—earn CAPP points along the way. ●● Develop a plan to conquer the largest Expo in the parking industry.

See you in Las Vegas—and bring your game!

CA L L F O R PA R K I N G P R OJ EC T P OST E R S

2015 IPI Conference & Expo Parking Poster Session Sponsored by IPI’s Smart Parking Alliance℠ to showcase smart, successful parking projects.

What is a Poster Session?

A poster session is an opportunity to showcase one of your

What Do I Need to Do If I Want to Present a Poster?

sion Submis e deadlin to d extende 015! ,2 May 30

products or projects in a large, horizontal poster format.

For more details on submitting a poster, visit: ipiconference.

Posters will be prominently displayed at the 2015 IPI

parking.org/postersessionform.cfm.

Conference & Expo in Las Vegas and will be viewable during the entire conference. It’s a stand-alone—you don’t have to staff the poster.

Posters will be judged on content and visual presentation, with awards given in several categories.

Who Can Participate?

IPI Conference & Expo attendees and exhibitors.

What is the Cost? $100, to be submitted after your poster proposal is accepted.

Additional posters are just $75!

New for 2015! ; Bonus option: Submit a landscape 11"x 8½" pdf version of your poster for the show floor, for additional exposure! ; Submit your best poster ideas–we will showcase 50 of the best! ; Top posters will earn trophies, bragging rights, conference announcements, and coverage in The Parking Professional. ; In addition to judges, conference attendees will cast a ballot for “People’s Choice”!

Important Dates: Proposed poster title/100-word summary submission deadline: May 30, 2015.

Notification that your poster is accepted as one of the top 50 to be showcased: Within one week of your submission.

Bring the poster to the 2015 IPI Conference & Expo and tack it to the provided display board anytime from Saturday, June 28 to Sunday June 29 at noon, when all posters must be on display.

All posters have to come down by Thursday, July 2 at 12:45 p.m.

Conference attendees learn from posters on display.

Questions? Contact Lauri Chudoba at Chudoba@parking.org or call 571.699.3011

COMMUNITY DIGEST

FLASH VALET MEETS PCI-DSS COMPLIANCE AS A LEVEL 1 SERVICE PROVIDER Safeguarding customers’ information has always been imperative. With almost weekly news of database breaches involving personal account numbers, offering a safe and secure environment for credit card transactions is paramount.

Valet parking solution Flash Valet by Klever Logic meets the rigorous requirements to achieve compliance as a Payment Card ­Industry-Data Security Standard (PCI-DSS) Level 1 Service Provider. Flash Valet’s SaaS application (that enables valet parking operators to manage locations from anywhere in the world through its cloud-based platform) is certified at the highest level to process, store, and transmit credit card information.

“Information security is essential in our line of business. Parking oper-

ators and venue owners across the country rely on us to process their credit card transactions for the more than 7 million vehicles we park each year,” says Juan Rodriguez, Klever Logic CEO. “Since Klever Logic’s inception, security has always been top of mind, and our engineers work tirelessly to keep our products in compliance with the latest industry standards to ensure our customers’ data is safe and secure.”

With more than 650,000 vehicles parked a month, it is imperative

Klever Logic offers a bulwark environment that protects customers’ personal account data, which is why Microsoft Azure was chosen as the back-end platform. Coupled together, Flash Valet offers a fortified security environment for its valet parking operators and venue owners to accept mobile and curbside credit card transactions.“Being PCI-DSS compliant requires a high level of vigilance,” stresses Klever Logic CTO Dean Cleaver. “At Klever Logic, we rely on Microsoft Azure’s back-end infrastructure to ease the pain. This means our parking clientele, ranging from hotel and hospital guests to customers at restaurants and high-end shopping complexes, can rest easy when parking operators choose to use our Software-as-aService, Flash Valet.”

Propark America Wins eBay Parking Contract Propark America was awarded the contract to provide valet parking management services at the world headquarters of eBay in San Jose, Calif.

“Propark was selected to resolve a severely impacted parking inventory problem through the utilization of an efficient valet parking operation that will provide eBay employees and tenants with a first-class service,” says Tim Maloney, executive vice president, national sales. “Our program will feature our entire suite of Parking Spa amenities and allow people to request vehicles remotely through a mobile app, as well as make reservations for on-site automobile repair and detailing services.”

In addition to valet parking services and premium amenities, Propark will also provide consulting services to eBay for overall transportation needs throughout the campus, including both parking and transportation.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

“I’ve enjoyed finding a comprehensive solution to eBay’s parking issues,” Maloney says. “Over time, we’ve found that certain strategies are a good fit with certain clients, like Google and Hines Real Estate. eBay is from a similar mold, so we were able to take a proven methodology and customize it to this account so that we achieve optimal results and success.”

Crane Introduces Cash Recycling for Parking Facilities Crane Payment Innovations (CPI) recently announced the introduction of the SCR, a groundbreaking new cash-recycling solution that allows parking owners to conveniently and securely accept cash payments from parking patrons.

The SCR is a two-denomination recycler that can collect and dispense cash in a fraction of the time required by traditional cash payment equipment. It also features innovative security features that eliminate the risk of theft and has a small footprint that can seamlessly be integrated with existing parking access and revenue control equipment.

“The SCR offers significant cost advantages to parking owners,” says Bryan Alexander, industry sales manager for Crane Payment Innovations. “It costs about half as much as traditional cash payment systems.”

The SCR’s key features include: Cash Recycling: Cash that is accepted as payment is recycled by the machine for use as change, reducing the number of coins in your customers’ pockets.

●●

Customer Convenience: Cash transactions are completed quickly and conveniently, providing an important customer service benefit to parking patrons.

●●

parking managers when the unit is full, eliminating the cost and inconvenience of having staff visit machines daily to collect cash.

“The SCR represents a technological breakthrough for parking owners and op-

erators that makes accepting cash just as convenient as taking credit cards,” says Alexander. “The SCR also makes cash payment more secure than using a credit card. This is an important benefit today, when data breaches are so common.”

IPI BOOTH 347

Expand vision Expandyour your vision

Tightening budgets and rising personnel costs make the need for Tightening budgets and risingnot personnel costs the needImagine for business intelligence today a luxury butmake a necessity. business intelligence today not a luxury but a necessity.

Imagine you have a parking system that does more than manage your pay you have a parking system that does more than manage your pay stations.

It enables you to identify opportunities, take action, and stations. It enables you to identify opportunities, take action, and measure results. Now imagine you have a system that sits above measure results. Now imagine you have a system that sits above your various parking technologies. It delivers operational insight your various parking technologies. It delivers operational insight and youand andyour your field personnel to make informed andempowers empowers you field personnel to make informed decisions increaseefficiencies, efficiencies, productivity, andbottom the bottom decisions that that increase productivity, and the line. hasarrived. arrived. line.That That system system has

DigitalIris

Locked Modules: Locked cash collection modules eliminate the risk of theft.

When full, the modules are removed and transported to a counting room, where they can be unlocked and emptied. No one can gain access to the cash without authorization.

●●

Small Footprint: The SCR can easily be incorporated into new or existing access and revenue control equipment.

●●

Low Cost: The SCR is much less expensive to install than traditional cash payment solutions, and internal sensors monitor the volume of cash and notify

Expand your vision at digitalpaytech.com/iris

●●

parking.org/tpp

Expand your vision at digitalpaytech.com/iris Digital is now a product line of T2 Systems

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

61

COMMUNITY DIGEST

ParkMe Expands in South America ParkMe hired Mario Coutinho as general manager of South American operations. With the recent launch of parking reservation services in Brazil, Coutinho will manage the ParkMe office in Brazil and oversee the customer support and technical operations

center in São Paulo, spearheading further South American expansion.

Brazil has opened up an eager market for reliable and convenient parking reservation and data services. A ParkMe partnership with MultiPark, the second-largest parking

provider/operator in Latin America, further ensures that customers can efficiently find the closest and cheapest parking spaces available.

With almost 10 years of experience as a parking operator and as head of marketing for Multipark, Coutinho provides expert knowledge of the South American parking industry and consumer market. Prior to joining ParkMe, he was the main driving force in establishing the first parking reservation system in Brazil, as well as implementing a new demand responsive rating system, which led revenue to increase by more than 30 percent in many parking facilities overnight.

“Within the South American market there is a significant demand for parking reservations, payment and data that has been virtually untapped until now,” Coutinho says. “We have been extremely pleased with the overwhelmingly positive reception of ParkMe in Brazil. This adoption paves the way for strong growth throughout South America from this point forward.”

“We are very excited for Mario Coutinho to further cement our global position as the leading provider of parking data and payment services to navigation companies, Internet search and mapping portals, municipalities, parking operators, and consumer smartphone platforms,” says ParkMe Founder and CEO Sam Friedman.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

eduCatIon, exhIbIts, teChnology, ne tWoRkIng

WoRld’s bIggest PaRkIng ConfeRenCe & exPo New for 2015!

■ ■ ■

■

Pre-Conference Programs; Comprehensive Green Garage Assessor Training Offering six tracks, including new Building & Construction Management track ANSI/IACET approved education offers CEUs, PHDs, LUs, CCM, CAPP points, and AIA credits for specific sessions. IPI’s CAPP certification program now available to all!

Track-specific wrap-up Shoptalks keep the conversation going

“Picked up as many parking ideas in three days as I usually do in the other 362.

I always meet new people critical to my work and career growth.”

New recognition and awards spotlight success across programs, facilities, and people!

– Bern Grush, Vice President, Innovation, PayBySky

Attend the world’s biggest parking conference featuring the industry’s largest Expo hall with more than 230+ exhibitors, live demos, and the latest in technology. Known as the industry leader in education, this event features 60+ educational opportunities, including Pre-Conference programs, six hot-topic education tracks, keynote speakers, Shoptalks, Ignite sessions, PowerPitch forums, and this year, Park TankSM, a spin-off the popular TV show “Shark Tank.” Join more than 3,000 attendees from around the world for four days of jampacked education, exhibits, technology, and networking – there is no better place to eat, breathe and live PARKING!

Register today: IPIconference.parking.org ipi@parking.org 571.699.3011

COMMUNITY DIGEST

IN MEMORIAM: WILLIAM M. VOIGHT William (Bill) Voight, who twice served as president of the Institutional and Municipal Parking Congress (IMPC) passed away in late March. IMPC became the International Parking Institute (IPI) in 1995.

Voight was born in San Luis Obispo, Calif., and served his country for 30 years with the Alabama Air National Guard and for five years with the U.S. Air Force Reserve. He earned a bachelor’s degree from Auburn University and a master’s degree from the University of Alabama at Birmingham. He volunteered for a long list of nonprofits during his life, including more than 20 years as president of the National Veterans Day organization in Birmingham. He was twice nominated as Birmingham’s Man of the Year and was named one of Four Outstanding Young Men of Alabama. He was also a deacon in his church and a member of the choir.

Voight was executive director of the Birmingham Parking Authority and very active in the founding of IMPC.

Hastings Centre Introduces Enjoyable Parking When has paying for parking been enjoyable and stress free? The Hastings Centre in East Sussex, U.K., believes it has found the answer: its own 160-space car park!

The business, leisure, and conference venue at The Ridge, Hastings, invests profits back into the good of the local community, primarily through employing people who have been unemployed for some time and are looking for an opportunity to be trained and equipped with skills, as well as through donations to local charities.

Centre Manager Stuart Clark carried out an extensive amount of research prior to the opening of the car park on The Ridge, Hastings, opposite the Conquest Hospital, two and a half years ago.

He investigated and discovered that people wanted simple terms and conditions for parking at a reasonable rate. And the British Parking Association approved the tariff board containing the relevant terms and conditions.

So the Hastings Centre charges 50p per hour— £5.50 for 24 hours—and encourages drivers to pass on their tickets if they do not use up their time.

“We encourage people to seek out other people to give them their transferable ticket if they haven’t completed their time. We say to people, ‘Feel free to hand your ticket to the next person looking for a parking spot.’ And if there’s an overpayment, we give this to a local charity,” Stuart says. “The car park at the 2,000 capacity business, leisure, and conference event center is here to be of benefit, not hindrance to our visitors. We believe we are going the extra mile.”

“The Hastings Centre has created a feel good factor which is most refreshing in the parking industry,” says Metric Group Sales and Marketing Director Richard Boultbee. “I am sure this is a first in the parking industry for a company to actively encourage handing over unused time on their tickets.”

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Fort Lauderdale– Hollywood International Airport to Launch Camera-Based Parking Guidance System Park Assist will install its camera system at the Fort Lauderdale-Hollywood International Airport, making it the first airport in the U.S. with a camera-based parking guidance system. The projected completion date is fall 2015. In partnership with HUB Parking Technology, the Park Assist camera system brings innovative features to parking guidance. Fort Lauderdale travelers will enjoy an effortless parker experience with guidance to open parking spaces throughout the garages and directions back to their cars using Park Assist’s proprietary Find-Your-Car feature. Working with HUB Parking Technology’s revenue control platform, Park Assist’s dynamic pricing will enable a new premium-parking product, offering more options for travelers.

“Our technology will give Fort Lauderdale-­ Hollywood International Airport an edge in customer draw and service, while simultaneously empowering operations and boosting paid-parking revenues. We’re delighted to be working with HUB Parking on this project and resetting traveler parking expectations,” says Gary Neff, CEO of Park Assist.

“We are looking forward to offering our parkers a better overall experience at the airport with faster parking and advanced surveillance,” says Douglas Wolfe, aviation assistant director at Fort ­Lauderdale-Hollywood International Airport.

Here’s Your Parking Webinar Planner (IPI Members: Register for six or more and save) DA R

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ARCH ARY | M | FEBRU Y R JULY A U | JAN JUNE MAY | | BER O T IL C APR MBER | O | SEPTE T S U G AU

Airport Parking: Repair and Maintainance While Structures are in Use Presenter: K. Nam Shiu, S.E., PE, Walker Restoration Consultants

June 17

Parking: Emergency & Disaster Preparation Presenters: Geary Robinson, CAPP, University of North Texas; and Cindy Campbell, Cal Poly State University

July 15

Payment Systems: Countdown to EMV Chip Technology Rollout Presenters: Tom Wunk, CAPP, T2 Systems; and Steven Grant, Aberdeen Management Group

August 19

Developing a Strategic Plan for Your Parking Operation Presenters: Dennis Burns, CAPP, Kimley-Horn and Associates, Inc.; Vanessa Solesbee, The Solesbee Group; and Bridgette Brady, CAPP, Cornell University

September 16

IPI Memb ers: $35 per w ebinar NEW: Only $30 per w ebinar when you register f or six or more!

Non-mem bers $50 per w ebinar Listen live or view s at archived webinar e. your convenienc resented Live webinars p 2-3 p.m. on Wednesdays, one Eastern T ime Z Each webinar = 1

CAPP Point*

nts minimum requireme dential application *toward CAPP cre

Chinatown, D.C. Case Study: Multimodal Value Pricing Pilot and Curbside Management Presenter: Soumya Dey, PE, PMP, Washington, D.C. DOT

October 21

Parking Construction: New Technology, Innovation, Practices and Delivery Presenter: Walt Norko, PE, CCM, Construction Management Association of America; and Patrick Wells, DESMAN Associates

November 18

Innovation in Municipal Operations-Government at Its Best Presenter: Roamy Valera, CAPP; Art Noriega, Miami Parking Authority; David G. Onorato, MBA, CAPP, Pittsburgh Parking Authority; and Sean Mackin, Denver Public Works

December 9

Sustainability in Parking Presenters: Brian Shaw, CAPP, Stanford University; J.C. Porter, CAPP Arizona State University; and Jeff Petry, EPark Eugene, Ore.

Webinars: Online, On Demand, On Your Schedule Access archived webinars anytime at parking.org., including: i Big Data: What You Need to Know i EVs and DOE’s Workplace Charging Challenge i Strategies to Recover Outstanding Debt i Get Certified – What You Need to Know to about the Green Garage Standard i How to Implement Organizational Change & Manage Performance Improvement

Register now at parking.org/webinars

i Best Practices and Challenges in Public/Private Partnerships for Parking and Smart Growth Development

CALENDAR OF EVENTS Highlighted are IPI and IPI Allied State and Regional Association Events

May 1

September 16

October 21

Parking Association of the Virginias Spring Workshop Richmond, Va. Pavonline.org

IPI Webinar Chinatown, D.C., Case Study: Multimodal Value Pricing Pilot and Curbside Management parking.org/webinars

IPI Webinar Parking Construction: New Technology, Innovation, Practices, and Delivery parking.org/webinars

September 21–22

November 4–6

Parking Design, Maintenance, and Rehabilitation Two-Day Seminar Raleigh, N.C. parking.org

California Public Parking Association Annual Conference & Trade Show Oakland, Calif. cppaparking.org

September 23–25

November 4–6

Carolinas Parking Association Annual Conference and Trade Show Myrtle Beach, S.C. carolinasparking.org

Parking Association of the Virginias Annual Fall Workshop & Tradeshow Virginia Beach, Va. pavonline.org

September 24–25

November 10–12

Southwest Parking and Transportation Association Annual Conference Phoenix southwestparking.org/

Expo Parking São Paulo, Brazil expo-parking.com

May 8 Pennsylvania Parking Association Spring Training Hershey, Penn. paparking.org

May 20 IPI Webinar Airport Parking: Repair and Maintenance While Structures Are in Use parking.org/webinars

June 17 IPI Webinar Parking: Emergency & Disaster Preparation parking.org/webinars

June 28 Green Parking Council Green Garage Assessor Training Las Vegas greenparkingcouncil.org 2015 IPI Conference & Expo Las Vegas. ipiconference.parking.org

Pennsylvania Parking Association Annual Fall Conference Pittsburgh www.paparking.org

July 15

October 7–8

June 29–July 2

IPI Webinar Payment Systems: Countdown to EMV Chip Technology Rollout parking.org/webinars

July 26–29 ACT International Conference Baltimore actconf.org

August 19 IPI Webinar Developing a Strategic Plan for Your Parking Operation parking.org/webinars

66

September 30– October 2

INTERNATIONAL PARKING INSTITUTE | MAY 2015

IPI International Parking Conference Santiago, Chile parking.org

October 14 Mid Atlantic Parking Association Fall Annual Conference Baltimore midatlanticparkingassociation. org

November 18 IPI Webinar Innovation in Municipal Operations—Government at Its Best parking.org/webinars

December 2–5 Florida Parking Association Annual Conference & Trade Show Amelia Island, Fla. flparking.org

December 7–9 Gulf Traffic Dubai, U.A.E. gulftraffic.com

ACADEMIC

COMERCIAL OPERATIONS

SUPPLIER

Chapman University Clemson University East Carolina University Northeastern University Oregon Health Sciences University Princeton University Tennessee State University University of Akron University of Kansas Medical Center University of Virginia Virginia Polytechnic Institute and State University

Elite Parking Services Secure Parking Corporation Sifontes Group

American Printing Converters, Inc. Automated Parking Technologies Data Ticket, Inc. Duncan Solutions, Inc. Fleischhauer Datentraeger GmbH IPSens, LLC. Liquid Outdoor Media LLC Sound Transit Startek Lighting America Suzo-Happ Canada ULC Western Construction Group

CORPORATE Balosh Integrated Services LTD PUBLIC City of Boston Department of Transportation Paterson Parking Authority STUDENT

AIRPORT

NEW AND RENEWING IPI MEMBERS

Mohamed Al Haway

Saskatoon Airport Authority Spokane International Airport Sydney Airport Corporation Limited

parking.org/tpp

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

67

PARKING CONSULTANTS

DESMAN A S S O C I A T E S

National Parking Specialists Facility Planning Design Functional Design Structural Engineering Restoration Demand Feasibility Design/Build

▪ Parking Structure Planning & Design ▪ Studies & Operations Consulting ▪ Restoration Engineering ▪ Structural Engineering

800-FYI-PARK carlwalker.com

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Providing Parking Solutions for Over 40 Years Boston

Chicago Cleveland Denver Hartford Pittsburgh Fort Lauderdale New York Washington, DC

w w w. d e s m a n . c o m

CELEBRATING 50 YEARS OF SERVICE • Parking Facility Design • Restoration Engineering

Leverage Data | Metrics Guidance | Optimize Resources Safeguard Assets | Analysis Consensus | Reduce Risk Plan Effectively | Decisions Policies | Improve Service Innovate Smartly | Alternatives

• Parking Study Services

Providers of objective advice for more than 30 Years

800.860.1570 www.walkerparking.com

Philadelphia, PA n 215-564-6464 n www.chancemanagement.com Parking

n

Transportation

n

Access Management

Parking engineered to your needs

Jacob Gonzalez, P.E. 800.364.7300 WA LT E R P M O O R E . c o m

parking.org/tpp

Project Management Design Parking Consulting Structural Engineering Diagnostics

Traffic Engineering Civil Engineering Intelligent Transportation Systems

MAY 2015 | INTERNATIONAL PARKING INSTITUTE

69

ADVERTISERS INDEX

Aims (EDC Corporation). . . . . . . . . . . . . . . . . . . . . . . . . . . 9 aimsparking.com | 800.886.6316

Magnetic Autocontrol. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 ac-magnetic.com | +49 7622 695-5

All Traffic Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 alltrafficsolutions.com | 866.366.6602

Marlyn Group, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 marlyngroupllc.com | 800.825.6310

Amano McGann. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 amanomcgann.com | 612.331.2020

ParkingSoft. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 parkingsoft.com | 877.884.PARK

Ameristar Booth & Building Structures. . . . . . . . . . . 55 ameristarbooths.com | 855.526.6847

POM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 pom.com | 800.331.7275

Carl Walker, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 carlwalker.com | 800.FYI.PARK

Precast/Prestressed Concrete Institute . . . . . . . . . . 45 pci.org/hpprecast | 312.786.0300

CHANCE Management Advisors. . . . . . . . . . . . . . . . . . 69 chancemanagement.com | 215.564.6464

Rich & Associates, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . 68 richassoc.com | 248.353.5080

DESMAN Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 desman.com | 877.337.6260

Rydin Decal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 rydin.com | 800.448.1991

Duncan Solutions, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . C2 duncansolutions.com | 888.99.DUNCAN

Scheidt & Bachmann. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 scheidt-bachmann.com | 781.262.6667

Eberle Design Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 editraffic.com | 480.968 6407

Southland Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 southlandprinting.com | 800.241.8662

Global Parking Solutions. . . . . . . . . . . . . . . . . . . . . . . . . 62 globalparkingsolutions.com | 215.399.1475

T2 Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5, 61 t2systems.com | 800.434.1502

Hรถrmann. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 hormann-flexon.com | 800.365.3667

Timothy Haahs & Associates, Inc. . . . . . . . . . . . . . . . . 68 timhaahs.com | 484.342.0200

IntegraPark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C3 Integrapark.com | 888.852.9993

Toledo Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C4 toledoticket.com | 800.533.6620

IPS Group Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 ipsgroupinc.com | 858.404.0607

Walker Parking Consultants. . . . . . . . . . . . . . . . . . . . . . 69 walkerparking.com | 800.860.1579

Kimley-Horn and Associates, Inc.. . . . . . . . . . . . . . . . . 13 kimley-horn.com/parking | 919.677.2090

WALTER P. MOORE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 walterpmoore.com | 800.364.7300

Macurco. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 macurco.com | 877.367.7891

Xerox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 xerox.com/transportation | 877.414.2676

PARKING BREAK

JIM BASS is landside operations manager at the Bill and Hillary Clinton National Airport, Little Rock, Ark. He can be reached at jbass@fly-lit.com or 501.537.7354.

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Learn more

INNOVATION EMBRACING FUTURE TECHNOLOGY, TODAY.

As parking industry leaders in the U.S. for 20 years, we have been providing a ground-breaking spectrum of technology to parking owners and operators. Welcome to the world of unrestricted solutions for parking and revenue control systems. Call us to learn more about our software solutions such as: • entervo Cashier • Reporting and Analytics • Retail Campaign Manager • Frequent Parker Program and Loyalty Programs • Universal Interfaces 781.262.6667 | scheidt-bachmann.com

SERVICE | RELIABILITY | INNOVATION | FLEXIBILITY Visit us at the IPI Show Booth #951

EXIT VIVA LAS VEGAS!

T

here’s lots to see and do in Las Vegas but also lots of interesting trivia in town. Did you know:

There are more than 15,000 miles of neon tubing in Las Vegas. ●● Las Vegas hotels enjoy an annual average occupancy rate of 90 percent. ●● The city’s first hotel and casino was the Golden Gate, which opened in 1906. ●● Slot machines were originally developed to entertain the female companions of men who were busy gambling at tables. ●● Seventeen of the 20 largest hotels in the world are in Las Vegas. ●● Las Vegas is the world’s fifth most popular vacation destination and welcomes 41 million guests every year. ●● Vegas Vic, the famous neon cowboy on Fremont Street, is the world’s largest mechanical neon sign. ●● Howard Hughes stayed at the Desert Inn so long that management asked him to vacate his room.

He bought the hotel instead. ●●

SOURCES: LASVEGAS.COM, SPOTLIGHTVEGAS.COM

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INTERNATIONAL PARKING INSTITUTE | MAY 2015

Looking for a more reliable way to gain income from your parking operations?

Find lost revenue and increase efficiency with IntegraParkâ&#x20AC;&#x2122;s powerful software. For a detailed explanation of its benefits, call Ruth Beaman at 888.852.9993 or visit IntegraPark.com

GREEN AND FLEXIBLE PARKING SOLUTIONS t to star Visit us ection of ll your coy’s Travels b m s.

Gu ge Tag Lugga

BOOTH #501 IPI CONFERENCE & EXPO

VERY

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SYDNEYVEGAS LONDON VERY GREEN. VERY E. FLEXIBL

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Inc. a Toy Company, arks of Prem cters are tradem a Toy Company, Inc. Prem Gumby chara Gumby and rights reserved. ©2015 All

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1.800.533.6620 | ToledoTicket.com Gumby and Gumby characters are trademarks of Prema Toy Company, Inc. All rights reserved. ©2015 Prema Toy Company, Inc.

Toledo Ticket’s RFID hangtags and credentials* with TransCore- enabled technology enhance security for you and your patrons. Our efficient solutions offer built-in accountability to keep your business secure – with reduced emissions and a low carbon footprint.

VERYEN. GRE Y VER XIBLE. FLE

THAT’S THE TICKET! SPITTERS | HANGTAGS & CREDENTIALS | ACCESS & KEY CARDS VALET TICKETS | STICKERS | STAMPS & COUPONS | SCRATCH-OFFS RFID | EXHIBITOR NUMBERS | COMMERCIAL PRINTING TICKETS OF EVERY DESCRIPTION SINCE 1910.

1.800.533.6620 | TOLEDOTICKET.COM 3963 Catawba Street P.O. Box 6876 Toledo, Ohio 43612 Gumby and Gumby characters are trademarks of Prema Toy Company, Inc. All rights reserved. ©2015 Prema Toy Company, Inc.

MAY 2015 The Parking Professional ● THE 2015 IPI CONFERENCE & EXPO ● TRANSCENDENT TRENDS SHAPING PARKING ● RECRUITING QUALIFIED FRONTLINE STAFF ● PARKING WOES IN DEVELOPING COUNTRIES ●2015 EXHIBITOR LISTINGS