The Parkingn Professional November 2017 by International Parking & Mobility Institute

Finding Innovative Parking Solutions

Donations for Citations Initiatives

Reimagining the Parking Space

Accessible Parking Placard Abuse

NOVEMBER 2017

THE INTERNATIONAL PARKING INSTITUTE

24 Two Wheels

for Miles

The world’s largest bicycle garage incorporates style and purpose.

Mayor Andrew Ginther on parking’s future in Columbus, Ohio.

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WAYFINDING NOVEMBER 2017 | Volume 33 | Number 11

Transportation at the Forefront

Receiving and Giving

Columbus, Ohio Mayor Andrew Ginther on parking, transportation, greater mobility, and why it’s all central to the future of his city.

Two Wheels for Miles

Donations for Citations initiatives take off among parking programs— for great reasons.

Reimagining the Parking Space

The Dutch introduce the world’s largest bicycle garage, incorporating style and purpose to advance a lifestyle.

IPI members celebrate Park(ing) Day with art, architecture, greenery, food, and fun.

Better with Less The argument for reducing parking inventory and embracing alternate forms of transportation.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Editor’s Note

DEPARTMENTS

PROGRESSIVE COLUMBUS 4 Entrance 6 Five Things 8 Consultants Corner 1 0 The Green Standard 1 2 The Business of Parking 1 4 On the Frontline 1 6 Parking Spotlight 1 8 IPI’s Ask the Experts 4 8 IPI in Action 50 State & Regional Spotlight 5 2 Community Digest 6 0 Parking Consultants 6 2 Advertisers Index 6 2 Parking Break 6 3 Calendar of Events

f all the possible cities that might take a leading stance on progressive transportation policy—and then actually enact it in the real world—Columbus, Ohio, probably wasn’t on anyone’s list. But thanks to Mayor Andrew Ginther and his committed municipal team, that’s exactly what’s happened. If you want to see the future of transportation in action, you go to Columbus. Ginther, who became mayor in 2015, ran on a platform of lifting all neighborhoods, and transportation is a big way he intends to fulfill the promise. Already, Columbus has won a coveted Smart City grant from the U.S. Department of Transportation and is a finalist in the Hyperloop One competition; if it wins, it’ll be connected by high-speed train to Chicago (which will be 29 minutes away) and then Pittsburgh in just a bit longer, racing at more than 600 miles per hour on the tracks. The mayor likes to say that mobility is the great equalizer of the 21st century and points to Smart Columbus and other initiatives as proof he’s right. This month, he shares his thoughts on municipalities, transportation, mobility, and parking with The Parking Professional, starting on p. 20. Our conversation was fascinating, and I hope you enjoy the interview. Other big news recently was the opening of the first phase of the largest bike garage in the world; the Utrecht, Netherlands, structure will hold 12,000 bikes when it’s finished next year, which is a huge boost in a city where commuting by bike is more popular than using cars. Of course, they need parking, and what a structure this is, from its unique wayfinding to its efficient and attractive travel patterns, not to mention the services offered by people inside. We were thrilled to work with its designers on a story, which you can read starting on p. 24. As always, thanks for reading and please get in touch with your ideas and feedback—my email address is below. Wishing our U.S. members a very happy Thanksgiving filled with family, friends, and warmth. Until next month…

fernandez@parking.org

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

ENTRANCE Publisher Shawn Conrad, CAE conrad@parking.org Editor Kim Fernandez fernandez@parking.org Technical Editor Rachel Yoka, CAPP, LEED AP BD+C yoka@parking.org Assistant Editor Monica Arpino arpino@parking.org Contributing Editor Bill Smith, APR bsmith@smith-phillips.com

Subscriptions Tina Altman taltman@parking.org. Graphic Design BonoTom Studio info@bonotom.com Proofreader Melanie Padgett Powers For advertising information, contact Bonnie Watts at watts@parking.org or 571.699.3011. For subscription changes, contact Tina Altman, taltman@parking.org. The Parking Professional (ISSN 0896-2324 & USPS 001436) is published monthly by the International Parking Institute. 1330 Braddock Place, Suite 350 Alexandria, VA 22314 Phone: 571.699.3011 Fax: 703.566.2267 Email: ipi@parking.org Website: parking.org Postmaster note: Send address label changes promptly to: The Parking Professional 1330 Braddock Place, Suite 350 Alexandria, VA 22314 Interactive electronic version of The Parking Professional for members and subscribers only at parking.org/tpp. Periodical postage paid at Alexandria, Va., and additional mailing offices. Copyright © International Parking Institute, 2017. Statements of fact and opinion expressed in articles contained in The Parking Professional are the sole responsibility of the authors and do not necessarily represent an official expression of policy or opinion on the part of officers or the members of IPI. Manuscripts, correspondence, articles, product releases, and all contributed materials are welcomed by The Parking Professional; however, publication is subject to editing, if deemed necessary to conform to standards of publication. The subscription rate is included in IPI annual dues. Subscription rate for non-members of IPI is $120 per year (U.S. currency) in the U.S., Canada, and Mexico. All other countries, $150. Back issues, $10. The Parking Professional is printed on 10 percent recycled paper and on paper from trees grown specifically for that purpose.

GROWING PAINS By Alejandro Jaramillo

ack in 1987, I graduated from Gonzaga University, Spokane Wash., as a computer scientist. I returned to Colombia and started looking for a job. It was hard because due to my knowledge, I was an expensive employee to have. After a year looking, I found a job as a salesperson at NCR. I became an account manager for the retail area. After five years of working and learning, I figured out that I was not meant to be an employee and decided to be an entrepreneur instead. I opened my own technology company and went into an undiscovered industry in Colombia: parking. At that time, the only thing I knew about parking was the way I parked my car. But an industry behind parking? That I did not know anything about. I started doing my research and found the International Parking Institute. I decided to contact the organization and learn as much as I could about the industry of parking. To my surprise, there was a whole lot more to it than just parking a car. I started to understand why lines form when entering and exiting parking structures, and why payment could be ambiguous—also how you reduce the potential for damage to vehicles in a car park and many other things. In 1993, I signed a contract with Federal APD and started selling its system. It was not an easy task, as parking operators in Colombia did not understand how you could charge for parking when using a handheld device or new technology. So I opened a parking operation inside my technology company to show them how things could be done. A year later, the first parking ticket dispenser and barrier gates were installed in Colombia, in a hospital´s parking lot. Today, technology has help revolutionize how parking is managed. There was a paradigm shift in my country that would not have happened without the knowledge and help we got from IPI. I encourage all of you reading this story to come and join us in Orlando, Fla., in June for the 2018 IPI Conference & Expo—the largest one in the industry. Think what you might learn!

@IPIParking

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

ALEJANDRO JARAMILLO is CEO of APD de Colombia S.A. and a member of IPI’s Board of Directors. He can be reached at alejandro.jaramillo@ apdcolombia.com.

ISTOCK / YMGERMAN

Advertising Sales Bonnie Watts, CEM watts@parking.org

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FIVE THINGS

FIVE THINGS TO WRITE IN YOUR CALENDAR

1 3 5

March 18: Transit Driver Appreciation Day Got drivers? This is a celebration of them, when the rest of us are encouraged to thank transit drivers and train operators. Visit transitdriverday.org for suggestions, downloadable logos and flyers, and everything else you need to send a big thank-you to the professionals who get everyone else around.

First Tuesday of August: National Night Out National Night Out brings neighborhoods and law enforcement together for special events that include barbecues, safety demonstrations, parades, and lots more fun. What a great opportunity for parking operations to show their community spirit!

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

2 4

June 1: National Say Something Nice Day We think this one deserves a poster in your office, preferably where it can be seen from the customer service desk! Live the spirit of the day and say nice things to all of your colleagues. It’s great to work in parking!

Third Friday in September: Park(ing) Day Bring out your rugs, your furniture, your yoga mats, your cornhole boards, your paints and paper—it’s time to transform a parking space into a pop-up park! See p. 36 for some of the great ways IPI members played along this year.

June 3–6: The 2018 IPI Conference & Expo It’s the biggest show in the industry,and it’s not too early to plan! Mark your calendar and join IPI for a great week in Orlando, Fla.—education, Expo, special events, and networking, networking, networking! Visit IPIConference.parking.org to start your plans.

ISTOCK / OAKOZHAN / DSZC / 4X6 / NLSHOP / SSUAPHOTO

he year is wrapping up, which means it’s time to start writing important dates in that shiny new 2018 calendar (or the equally exciting online version). Here are five celebrations parking and transportation professionals won’t want to miss.

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CONSULTANTS CORNER

FUTUREPROOFING By Michael App, AIA, LEED AP

Good parking planning begins with a well-designed, functional layout. The functional layout, if done well, will create a garage that is safe, easy to use, and profitable to operate. A well-thought-out layout will create an ease of maneuverability within the parking facility. The efficiency of the layout will ultimately dictate the cost to build the facility. A good layout will also impart a sense of safety in the garage by good visibility and sightlines. Vehicle traffic flow and pedestrian wayfinding will be better. A well-laid-out functional design for a parking facility will ensure that the garage recognizes and compliments the unique needs of the intended user group.

Looking Good

MICHAEL APP, AIA, LEED AP, is director of architecture at Timothy Haas & Associates, Inc. He can be reached at mapp@timhaahs.com.

Aesthetics is another critical component to parking vitality. A lack of aesthetics may be the reason futurists want to eliminate the garage in the first place. As a profession, we have allowed the garage during the last 100 years to become less and less attractive, literally building function and forgetting form. While the garage started as a building that fit into the architectural fabric of its neighborhood, with many very handsome garages built. Take a look at the Clinton Garage built in Brooklyn, N.Y., in 1911—it quickly became much less so, with the advent of the Cage Garage built in 1933. Unfortunately, the parking industry took a long time to realize that such an austere style did not inspire adoration by the general public. And since that point,

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

the garage has always been viewed as the necessary evil in a development. Why wouldn’t someone look for ways to get rid of it? Thankfully, we now see an effort by many of our design firms to try and correct the sins of the past by designing beautiful parking garages. We’ve also seen an effort by garage owners to reenergize existing garages by not only performing restoration on the structural components, but also with true exterior and interior facelifts; just look at the Philadelphia Parking Authority Parking Garage at Eighth and Filbert in Philadelphia, Pa. Now we face another challenge—staying relevant in the face of changing technology. With the advent of the autonomous vehicle and the adoption of the shared economy, the usefulness of the garage has come into question. And so we now are looking to the future to determine if we should design a garage that can be converted into an apartment building with ground-level retail and restaurants! Shall we futureproof the garage by making it not a garage? Are we sacrificing the good design of the garage to make a mediocre garage and a mediocre future building? Again, designing with the present and the future in mind will save the day. Gazing into the crystal ball has a lot of uncertainty. However, thoughtful, creative, innovative design will always instill lasting value.

ISTOCK / ANDREYPOPOV / WELCOMIA / BONOTOM STUDIO

utureproofing. The word is used a lot to describe a new type of parking garage. And I’ve begun to wonder if it is, in fact, also a word on people’s minds when it comes to the parking industry and our individual careers as parking planners, developers, and operators. Attend national conferences on planning and growth, including the recent IPI Conference & Expo in New Orleans, La., and you’ll hear presentation after presentation about how the autonomous driverless vehicle, coupled with ride-sharing services, is going to eliminate the personally owned vehicle, and therefore eliminate the parking garage. I believe something will carry the parking industry through the worrisome times of this issue: design.

THE GREEN STANDARD

WHAT MATTERS By Rachel Yoka, CAPP, LEED AP BD+C

think a lot about parking—and planning, and urban design. It comes with the territory when you work for the International Parking Institute. What is less obvious is the ever-present connection to sustainability in our industry. Nearly every decision, whether about design, operations, technology, or you name it, has effects on the triple bottom line of people, planet, and profit. Those impacts can be positive, negative, or neutral and they are rarely balanced across the three Ps. They are best evaluated with the big picture in mind, but sometimes we can’t see the forest for the trees.

Trends to Consider Cornet Global data points to changes to office space requirements per worker—they’re going down, and fast. They estimate North American offices will average 151 square feet per worker in 2017, down from 176 square

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Commercial On the topic of commercial real estate, we haven’t even touched the subject of Amazon and other online retailers that have transformed now people shop for, well, everything. The shopping center parking lot constructed for the holiday shopping peak demand doesn’t make a whole lot of sense; low turnover and low utilization there. Decisions about parking (aka real estate) are people, planet, and profit decisions. We have more answers than questions as far as these trends are concerned. So we don’t have a crystal ball but we do have some parameters. How we build (or maintain existing assets) matters and construction decisions are triple bottom line decisions. Where we build matter—planning and zoning decisions can change a community for the worse, or the better. What (and how much) we build matters, because brick and mortar decisions are with us for the long haul.

ISTOCK / CLAUDIA PROMMEGGER

RACHEL YOKA, CAPP, LEED AP, BD+C, is IPI’s vice president for program development. She can be reached at yoka@ parking.org.

Parking (although most certainly an industry in its own right) is an integral part of the real estate industry. I don’t think most parking professionals see themselves as real estate pros, though. An on-street parking space is a very small piece of real estate a patron purchases for a very short period of time. A parking garage is real estate of a highly expensive caliber that supports (ideally) a mix of uses at decent utilization and turnover ratios. So as the dynamics of real estate change, so too does parking. It won’t change at the speed of technology—brick and mortar don’t move that fast—but it does indeed shift over time. Some of those shifts we talk about in parking circles, such as the demand for increased mobility choices (think Uber, bikeshare, and transit) and the driving force of millennials in the urban context (think real-time access to information and constant connectivity). But what about other trends that aren’t as front-andcenter to our conversations?

feet in 2012 and 225 in 2010. Creative and tech spaces per employee run even smaller. Mix those numbers up with increased work flexibility, work-from-home arrangements, and virtual offices—not every employee will be in the office from 9 to 5, Monday through Friday. So what does that do to outdated ratios for parking (which are often determined by office square footage)? Shared workspaces and open-office formats (without assigned seating) change these equations substantially. Workspace efficiency will be determined by occupancy and utilization—sounds familiar, doesn’t it? Real estate and parking seek to optimize space and maximize revenue. Let’s take this concept one step further. Open the Pandora’s Box of virtual reality. Why do employees need to commute to an office when they can step into a virtual meeting with a set of VR goggles? That may be a touch further out, but virtual reality will change how and when we work and affect our travel (and larger real estate decisions). The next generation will decide the nature of work, and it isn’t a nine-to-five commute.

THE BUSINESS OF PARKING HUMAN RESOURCES LEGAL

SLOW DOWN TO MOVE AHEAD By Julius E. Rhodes, SPHR

good friend recently ran late for a flight to get to an important meeting. As he entered the shuttle bus, he encountered an elderly woman and told her he was in a hurry and needed to get to the terminal as quickly as possible. The woman looked up and in a slow monotone, said, “Everybody’s always in a hurry.”

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

and the sooner we get to them, the better able we’ll be able to deal with them.

Setting Boundaries First, we need to set boundaries not for just what we will and won’t accept but for what we will teach others through our actions. The traditional notion of success was about money and power or status. Success is or should be about our well-being as people who inhabit the same planet and certainly for those who work in the same organization. This includes the idea all of us were taught when we were very young: It’s better to give than receive. The age of takers has to end, and it’s time we all realized that we need to give more and know we did the right thing whether we receive in return or not. Imagine if we could make it a universal imperative that we’d always give more than we receive. Of course we can’t mandate that, but we can begin to take the singular action that will allow us to control the things that we can control. Live each day based upon your agenda and your beliefs and not those hoisted upon you by others. Life is a choice between responding to things and making things happen, and that choice is all of ours. Let’s make things happen. And one more thing: Get your rest.

SHUTTERSTOCK.COM / KUNAL MEHTA

JULIUS E. RHODES, SPHR, is founder and principal of the mpr group and author of BRAND: YOU Personal Branding for Success in Life and Business. He can be reached at jrhodes@mprgroup. info or 773.548.8037.

This story always reminds me that if we’re going to get to where we want to be, personally and professionally, we need to slow down. We are taught and told that we need to sacrifice ourselves to succeed. As a young man, I encountered many businessmen (in that day there were very few business women) who talked about the sacrifices they made to advance their careers. Without exception, they also shared that the price of sacrifice was high and the tradeoff in terms of family and personal satisfaction was not worth the sacrifice. Not one ever said they wished they had spent more time on a plane or in a business meeting, but they all lamented how much they wished they could go back and spend more time enjoying family, taking in the beauty of nature, or just enjoying the company of others. I am struck by the amazing similarity between then and now. People were told directly and indirectly that sacrifice was a good thing and that we should strive for success. However, there is a huge problem with this: No one understood the true effects of what that sacrifice meant or even what success entailed in a holistic sense. What we have come to understand during a period of time is that the very system(s) that continue even now are not sustainable. Further, we now know what we’ve always known—that unless you take care of yourself, there is no hope you can take care of others. When we are stressed over a prolonged period of time we burn out. That burnout manifests itself in a number of ways, such as the inability to get proper rest and being less empathetic, less creative, and more reactive. Bill Clinton once said the times he didn’t get enough rest were the times he made his worst decisions. We are inundated by technology—so much so that many people prefer to engage in a solitary practice of connecting with their cell phones, tablets, or music devices than share a simple smile or hello with other human beings. What can we do to slow down in order to move ahead? I’m glad you asked. All fires start small

Strategic Planning and Management Maintenance and Restoration Design and Construction Technologies www.kimley-horn.com/parking

ON THE FRONTLINE

CLOSE BY? SAY CHEESE! By Cindy Campbell

CINDY CAMPBELL is IPI’s senior training and development specialist. She is available for onsite training and professional development and can be reached at campbell@parking.org.

As my fellow students and I arrived by car, we were directed to drive across a small wooden bridge, down a narrow dirt road, and to the far side of the farthest orchard. There was a single paper sign tied to a tree branch that read “CHEESE: THIS WAY;” a scrawny right arrow at the bottom of the handwritten sign pointed straight through an orchard. I remember thinking that no self-respecting parking professional would have tolerated the posting of this single, substandard wayfinding sign. Lucky for me, I wasn’t the only class participant trying to maneuver like a ninja through the Fuji fields. I quickly caught up with three other women, and we joked that as grown adults we had somehow voluntarily ended up in the middle of an orchard. We even questioned our collective sanity for following the kind of makeshift paper sign you could imagine seeing in a horror movie. It took about 10 minutes, but my fellow explorers and I arrived safely to join our fellow cheeseheads at the outdoor classroom.

there is no substitute for physical proximity, especially as it relates to creating and building a special bond and understanding between us. Bonds form when we spend time together and get to know more about each other. Proximity has the power to create alliances and can help establish mutual respect, even when we cannot come to agreement on an issue.

Making Friends

Stretching Out

I genuinely enjoy meeting people wherever I go, but I think it’s safe to say that I likely would never have crossed paths with any of these ladies had we not created an opportunity for proximity based on a shared interest (that’s right—it’s all about the cheese). Isn’t it interesting what we can learn about others when we allow for proximity? Think about the people you’ve ended up sitting next to in an airplane. Have you ever exchanged business cards or personal contact information after meeting someone in-flight—someone with whom you had nothing in common until that moment? Creating opportunities for proximity at work could help establish or improve rapport with a supervisor, colleague, or subordinate. Think about teambuilding exercises—they’re all about growth and understanding through an initial opportunity for proximity. We’re talking about physical proximity—being in the same location with another person. Incredible technologies now allow us to virtually connect with others around the globe. In no way am I condemning technology, but

It may be a worthwhile effort to stretch your comfort zone and create opportunities for proximity with others. Undoubtedly, there are individuals at your workplace who have a communication style or point of view that may not mesh well with yours . Perhaps it’s someone you haven’t seen eye-to-eye with on a number of topics. If you think about it, it’s likely you can identify someone you appreciate professionally who you previously dismissed or avoided based on your differing viewpoints. Proximity provides us the opportunity to better understand or even validate what’s behind that differing view. We might still agree to disagree on the issue, but we find a way to better understand and potentially respect that difference of opinion. We are better professionals any time we can be more tolerant of our differences. What alliances might be possible if you were to create just one opportunity for proximity at work this week? What commonalities might you discover? It’s certainly worth the effort. After all, where there’s a will, there’s a whey (cheese pun totally intended).

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

ISTOCK / VALENTYNVOLKOV / UBERIMAGES

recently attended a cheese-making class. (Don’t laugh. I’ll admit that there are very few things I like better than a fresh ball of mozzarella. You know you’re with me on this.) The class was being offered in the orchard of a local apple farm, and the whole experience sounded so darn folksy, I just had to be there.

CITATION SERVICES

PARKING SPOTLIGHT PARKING SOLUTIONS COMPETITION

FINDING PARKING SOLUTIONS Last year’s competition winner on his ideas and big win.

PI’s 2017 Parking Solutions Competition asked tomorrow’s innovators to introduce the next big idea in parking. Competition was stiff, and in the end, Access MIT won with their idea for a commuting benefits program that provides free transit and reformed parking prices for staff and faculty at their university. The team was headed up by student Adam Rosenfield, who recently shared his thoughts on the experience with us. The Parking Professional: Tell us a bit about yourself. What brought you toward the parking industry? Adam Rosenfield: Before I attended the IPI Conference, I had no idea of the sheer size and scope of the parking industry and never imagined that I would become so interested in it. But through two transportation-related internships and my undergraduate research at the University of Toronto, I realized that parking is one of those unglamorous yet crucial components of people’s travel behavior and among the most important levers we have in changing travel patterns. I’m now a third-year graduate student at Massachusetts Institute of Technology (MIT), pursuing dual master’s degrees in transportation and city planning, and my thesis research centers on how we can use workplace-based commuting benefits and incentives to better manage parking demand while promoting the use of sustainable travel modes. When I learned about IPI’s Parking Solutions Competition, I found my research fit closely with the objectives of the competition. TPP: Tell us about your winning pitch in the IPI Parking Solutions Competition. AR: My pitch is about taking the lessons learned from behavioral economics—the idea that we humans are not always fully rational, utility-maximizing agents—and using them to better inform transportation policy design. MIT has

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

long faced downward pressure on its parking supply and this past year launched a series of employee transportation benefits aimed at reducing parking demand while offering improved alternatives. The flagship element was a zero-cost transit pass provided to all employees. But with respect to parking, the most important policy was a shift from annual permits to daily, pay-as-you-park pricing. The idea here is that if we invert the mental cost equation (parking costs are perceived to be incurred as often as transit costs), more drivers might consider taking transit, even if occasionally. I evaluated the attitudinal and behavioral effects of these changes and found that while many commuters were receptive to the new benefits (who doesn’t like free transit?), many more might be swayed by small nudges. So during the last few months, I designed and conducted a randomized controlled experiment in which I gave different nudges to subsets of drivers and measured their change in attitudes and behavior. One subset received weekly “Commuter Digest” emails containing tips and tricks on how to make the most of MIT’s benefits, with appeals to social norms and peer behavior. Another subset received weekly cash rewards proportional to how much they reduced their drive-alone commuting. A third subset received both informational digests and the small cash incentives. I discovered that, in the six-week period, those receiving the combined incentives had the biggest drop in parking, and my exit survey showed that a lot of parkers really enjoyed participating in the campaign. My

takeaway is that sometimes we don’t need to spend enormous sums of money motivating people to shift behavior; sometimes, all it takes is a small nudge and a bit of encouragement, drawing on psychology and behavioral science. TPP: What surprised you the most during your research? AR: Two aspects. First, I was worried that my pitch, which centered around reducing the demand for parking, would be contrary to the goals of most IPI c onferencegoers, whose businesses relied on growth in parking demand. I had nightmares of getting booed off-stage in a room of parking professionals! So what surprised me was how receptive people were to the ideas I presented, most centrally the goal of helping urban commuters travel in more sustainable ways and using creative incentives to help them do so. The parking industry recognizes that travel behavior is changing—TNCs are gaining market share, millennials are tending to be less car-oriented, and autonomous vehicles are bringing immense uncertainty to the future of urban mobility—and that the industry must adapt to remain ahead of these trends, rather than be caught trying to follow them.

The other biggest surprise was realizing how much human irrationality pervades both the planning and utilization of parking resources. Related to my research on behavioral science, I learned that even the most rational and logical thinkers among us struggle to objectively interpret parking availability and costs. My surveys (and intuition) showed me that parking is often an emotionally charged issue, and modifying its supply (or perception thereof ) can generate significant controversy! TPP: How did participating in IPI’s competition help shape the future of your work? AR: The competition gave me an opportunity to reframe my work from a purely academic exercise to something I hope will be of interest to governments, employers, and any stakeholder struggling to manage parking demand. I gained valuable insights from the three judges, who poked holes in my concepts and challenged me to think about how such a solution might be marketable beyond the confines of research. And finally, as a student at the IPI Conference & Expo, I was able to make many industry connections that will be invaluable as I complete my master’s studies at MIT this coming spring (and begin the job hunt!).

Entries are now being accepted for the 2018 Parking Solutions Competition! University students who will be 18 or older on May 18, 2018, and who are actively enrolled in undergraduate or graduate studies are eligible to compete. Visit parking.org/parkingsolutions and encourage the next generation of innovators to apply!

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

IPI’S ASK THE EXPERTS

Roamy R. Valera, CAPP

Mary Smith, PE

NewTown Advisors, LLC

Walker Consultants

Senior Vice President, Senior Director of Parking Consulting

CEO

Cities should be promoting a transportation infrastructure inclusive of a strong pedestrian plan. Mobility will be focused around the quality of life of residents.

Cities need to develop a curb management and transition plan for managing the space at the curb. In the next 20 years, on-street parking spaces will likely have to be converted to passenger loading, reducing revenues. Cities need to think about charging user fees and not allowing ride-hailing vehicles to sit in parking stalls; ADA issues will also have to be addressed.

Barbara Chance, PhD President and CEO

CHANCE Management Advisors, Inc. Infrastructure! Better roadways, streetlights, electronic signs, cameras—all the parts of the system that will need to interact with connected cars. Building the vehicles is one thing. Funding and building the smart roadways for them to run on is a huge and difficult issue in most cities.

Michael Cramer Principal

Parking Dynamics Data infrastructure. Integrating data from garages, offices, freeways, and commute times will dramatically increase the efficiency of vehicular travel. Municipalities should take the lead in gathering and organizing data so that information can be accessed and managed by both the private and public sector.

Lia Reyes

Business Development Manager, Senior Planner Carl Walker, a division of WGI Cities can benefit by reviewing their plans that incorporate multi-modal options, determining the impact of future ride-share and advanced transportation systems, and developing an updated plan to provide flexibility to accommodate parking. Well-thought-out, flexible approaches to seamless first-and-last-mile connectivity will provide for a sustainable and vibrant city.

Have a question for IPI’s experts? Send it to editor@parking.org and watch this space for answers.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

The opinions, beliefs, and thoughts expressed by the contributors do not necessarily reflect the opinions and viewpoints of the International Parking Institute or official policies of IPI.

What should cities be investing in now to prepare for the transportation system of the future?

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Transportation

at the Fore Columbus, Ohio, Mayor Andrew Ginther on parking, transportation, greater mobility, and why itâ&#x20AC;&#x2122;s all central to the future of his city.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

NDREW GINTHER has made something of a name for himself in

parking, transportation, and mobility circles. That’s for good reason: He believes a seamless transportation system is key to the future of the city and its residents, with the potential to revitalize everything from education to access to food and jobs, and far beyond. Ginther was elected mayor of Columbus in 2015 after eight years on the city council and four years as its president. A main priority is to lift all neighborhoods, and Ginther created the Department of Neighborhoods shortly after becoming mayor; this brings tighter neighborhood liaisons, the community relations commission, Neighborhood Price, and the city’s 311 services. Since Ginther became mayor, Columbus was awarded the U.S. Department of Transportation’s Smart City Grant. Ginther has long called transportation a “great equalizer” and worked to bring it in all forms to all neighborhoods, regardless of economic status. More recently, the city was named a finalist in the Hyperloop One competition, and, if it wins, may soon be connected by high-speed train to Chicago and Pittsburgh—Columbus to Chicago would be a 29-minute trip. The mayor recently talked with The Parking Professional about the future of parking and transportation and why it’s so critical to the success of cities. The Parking Professional: Why is transportation such a priority for you? Andrew Ginther: I really think mobility is the great equalizer of the 21st century. Our Smart Columbus initiative has connected our residents to job centers, education, child care, health care, grocery stores—things that you and I take for granted like fresh fruits and

front

vegetables. Transit is essential for us to open up these ladders of opportunity for our community. Two-thirds of our community is doing very well. We’re one of the fastest growing economies in the country; we have a AAA bond rating, but we know that not every family and every neighborhood in our city is sharing in that success story. We want to become America’s opportunity city, where people are most likely to go from poverty to the middle class and beyond. The only way to do that is to give our residents access to opportunity no matter where they live. The largest job centers in our community are along the outer belt. Putting in place solutions to solve that first mile, last mile challenge to using parking.org/tpp

existing transit options and building a multi-modal system based on and informed by data exchange is really where we’re focused. TPP: What’s your vision for the way people will get around Columbus in 10 or 20 years? And how does parking fit in? AG: I see them getting around in a variety of different ways. Clearly autonomous vehicles and shuttles will be here sooner than people realize, and we’ll continue to use rapid-transit lines. Our area that includes Cleveland Avenue, and the Linden area have the highest rates of infant mortality, crime, and vacant property, and that’s a pilot area for Smart Columbus, building on rapid bus and transit that’s available in the spine of that neighborhood and adding options for bike sharing and car sharing. One of the challenges is that we have 30,000 people who are unbanked there—they don’t use ATM cards or checking accounts or credit cards. So we’re looking at a card they can reload to give them access to things like car sharing and bike sharing and transit in ways they can’t today. Parking is going to be an issue. Think about the way it is and then realize that Columbus is probably going to grow as much in the next 15 to 20 years as we have so far—that’s another 1 million people in the region over the next 20 to 30 years at most. We can’t just keep building more roads for more cars. I saw a statistic recently that said in Atlanta, 87 percent of cars on the road are being driven by someone who’s alone. When you think about that and the growth that’s going to take place, we have to figure out different ways of getting around but while we’re still living and planning in the world we have now. We have to plan for parking demands we have currently in a way that’s informed by what we know will happen in the next 10 to 20 years. Can we build and design that and plan standards around the transportation and the transit of the future? I keep hearing from folks that we’re not going to be purchasing automobiles, but purchasing a service. And another key part of the whole effort has to be electrification. All the research shows more manufacturers getting away from the engines of today to electric, and so do we have enough charging stations? We need to think of parking facilities in a different way so they’re accessible for people in electric vehicles, which may dominate the market in 15 years. TPP: There’s concern that things like EV chargers and bike shares may not be as accessible to lower-income people as others as they grow in popularity. How will you make them accessible to everyone? AG: We are working very closely with the dealers in our community NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

and educating everyone. We’ve got a number of people participating in drive-and-ride events on corporate campuses this fall, and we’re hoping to be able to share with people ways to drive less and give them information about alternative modes of transit. We’re going to have people getting behind the wheels of electric vehicles and continuing to work with the private sector. One reason we won the Smart Cities grant is that we had put together $90 million in a local match from public and private entities from this region. That has grown to $560 million, and we’ve set a goal of having $1 billion by the year 2020. We see this grant period is just the beginning, not the end. It’s the start. We’re working on integrated data exchange and pieces that we’ll put together during the grant period that will serve as the foundation and platform for America’s first smart city and a lab for the country. We’re very excited about that. You know, back in the early 1900s, the horse and buggy were the common mode of transportation. I just learned recently that one-fourth of all the buggies sold in the U.S. were manufactured in Columbus. Within 10 years, the automobile replaced the horse and buggy. That was a significant disruption to mobility but also a huge hit to the economy of Columbus. We weren’t prepared for that disruption, and that’s why it’s so important for us to talk about EVs and batteries that are strong enough to last through our climate. That’s an opportunity for us to be that test market. Now is the time to make sure we have the electric grid to accommodate everyone. We’re building a smart grid and making sure it’s sustainable. TPP: Another challenge is getting people to embrace using public transit instead of their own vehicles. How are you planning for that? AG: There’s a reason Columbus is sort of the test market capital of the U.S. If you can sell it in Columbus, you can sell it anywhere. We’re not San Francisco, we’re not Portland, we’re not as far on the transit walk as Kansas City or Denver. So if we can make transit work here, we can sell it in Indianapolis and Pittsburgh and people who aren’t just on the coasts where transit has grown very steadily because of investments made in the past. We’ve grown very steadily and watched what lessons have been learned, in Atlanta and Charlotte, for example. It really has to be a multi-modal system that’s very connected and in which you can use a variety of modes to get around. TPP: What did winning the Smart Cities challenge mean for your city? AG: Smart Cities is a critical piece of our future. Some of us live in neighborhoods that are disconnected by infrastructure and the decisions made by our parents and grandparents. The only thing standing between my neighborhood and one that has very high rates of poverty and violence is an interstate. Smart Columbus gives us the ability to connect the disconnected neighborhoods and residents and open up the ladders of opportunity to people who have been left out of our success and the recovery that’s been happening here since 2009. If you look around some of our challenged neighborhoods right now, you wouldn’t believe we have a fast-growing city. If folks can access these other opportunities that other people have, it provides us a great way to keep growing in this dynamic period and in a much more thoughtful way than the city has in the past. If we grow the

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

way we’re anticipating, it’s going to require density and require us to do things differently. A lot of planning and building in Columbus has been done with a 1950s mindset. The growth of the future will be dramatically different. Some might question how it’s going to help with affordable housing. We have a shortage of 54,000 affordable housing units. I was with the mayor of Austin, and he told me that we have an affordable housing problem but he has a crisis. There, working-class people are being forced out of the central city to areas that are farther away but more affordable. We need to make sure we have socioeconomic diversity in our neighborhoods and open up opportunity with transportation rather than isolating and pushing people farther away from education and jobs and health care with traffic. The Smart Cities proposal process happened very quickly—light speed for government. We’ve taken our time to make sure we were doing this reset in a way that people could understand and then help us prioritize. And it’s been very successful. We’ve had partners stepping up across the board. We just had a partner come through with portable solar technology at Ohio Dominican University to help students and facutly with charging phones and laptops and cars, all with solar energy. We’re looking to partner with others like that in central Ohio. TPP: Columbus is a finalist for inclusion on the Hyperloop One system. Why did the city earn that honor and what does it mean for you? AG: I really believe in a multi-modal transportation system that’s full of options, and so anything we can do to increase use of that and decrease our reliance on personal vehicles between neighboring cities is a good thing. We worked under the Mid-Ohio Regional Planning Commission as part of the Midwest application, and we’re pretty excited about it. This will connect Columbus to Chicago in about 30 minutes and to Pittsburgh in 20 minutes. The future of our economic level is a battle of talent. Cities that have a disproportionate amount of talent are attractive to companies that want to grow. The hyperloop will help with that. It makes Columbus attractive to companies that are not just in Ohio but in a central location. We’re within one day’s drive of 80 percent of the market, and the hyperloop brings that average down quite a bit. We’re excited about it.

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Two Wheels for Miles The Dutch introduce the worldâ&#x20AC;&#x2122;s largest bicycle garage, incorporating style and purpose to advance a lifestyle. 24

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

f youâ&#x20AC;&#x2122;re getting around in Utrecht, the Netherlands, youâ&#x20AC;&#x2122;re very likely doing it on two wheels. Bicycling is the No. 1 choice of transport in this city, where 33 percent of all trips are made with pedal power ( just 30 percent are in cars). Thanks to an abundance of both simple, gearless bikes and electric bikes and an infrastructure more suited to biking than driving, the eco-friendly transportation that offers a great cardio benefit is seen as the norm rather than the exception. parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

Last summer, Utrecht celebrated the opening of the first phase of a bike garage that, when finished next year, will house a staggering 12,500 bicycles. It’ll serve dual purposes, too, connecting the Central Station (rail is another popular way to get around) and the Hoog Catherine shopping center, making travel by foot even easier.

The Bike Garage The garage is the result of a collaboration between Ector Hoogstad Architects, Sant&Co design studio, and Royal HaskoningDHV, along with principal contractor BAM. The structure was designed with an iconic roofline and a three-level bike trough underneath that lets people bike all the way from entrance to parking place. Parking lanes branch off cycle paths to ensure users and cyclists passing through don’t get in each other’s way, and parking lanes include room for dismounting and mounting bikes. Walls are color-coded for wayfinding, and electronic signals indicate free spaces, in much the same way as in car garages elsewhere. The three-story garage also features a repair shop, a bike rental shop, and an onsite manager, along with a complimentary air pump. Many design features are the same as modern car garages, including open sightlines from stairwells to the public square in front of the station that ensure plenty of daylight while enhancing safety. Large windows let cyclists see from inside where they are in relation to outside, and a glass roof lets light flow down stairwells all the way to the structure’s lowest levels. Users gain access with their public transport cards and park in two-level racks. Each corridor has a number to make it easy to find their way back to their bikes at the end of the day.

+1 IN

UIT

-1

UIT

Bike Culture

NOORDERSTALLING

When the first phase opened in August, the garage housed 6,000 bikes and its spaces filled up quickly. Utrecht boasts 330,000 residents and is considered second only to Copenhagen, Denmark, in rankings of bike-friendly cities. For perspective, the Netherlands’ 18 million residents are well outnumbered by bikes, of which there are 22.5 million and whose daily use has grown by more than 11 percent in the past decade. At the same time, bike accidents have decreased by 21 percent in 20 years, according to the New York Times, which attributes the drop to a healthy investment

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

éénrichtings fietszone MIDDENTUNNEL

voetgangerszone stallingszone stijgpunten fietspoint

in bike-friendly infrastructure that decreases competition between bikes and cars. And the more people bike, the less they drive and the safer biking becomes. Doctors say all that biking has decreased the country’s premature mortality rate, too. Utrecht invests $55 million per year in bike projects, improvements, and infrastructure. City Hall, in fact, has its own cycle garage, housing 1,650 bikes. The city has almost 250 miles of bike lanes and large digital street signs that tell cyclists which garages have how many bike spaces available. Experts say the dawn of electric bikes has boosted ridership beyond expectations in the Netherlands and other countries, where older people and those challenged by biking can travel farther and with less stress on their joints by letting a motor help them over hills and through long, flat areas. Riders in the Netherlands have also embraced barrow bikes, which feature cargo racks, baskets, and seats for small children.

Partnerships and Beyond The garage was built with concrete, steel, and wood. Huge pillars that run from basement to the roof were cast as single elements. Its bike path is about 1,350 yards long and it features a 50-yard bridge. Utrecht’s new bike garage will cost $48 million when all’s said and done. But that’s not only coming out of the city’s pockets. Interestingly, a good chunk of the cost was paid by the national train service, whose intentions were not completely altruistic. After all, the more people who bike, the more people who will use those bikes to get to trains for longer journeys. As the old expression says, everybody wins. For more on the bike garage, watch the video at bit.ly/netherlandsbikes.

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

RECEIVING DONATIONS

Donations for Citations initiatives take off among parking programs— for great reason. By Kim Fernandez

for

CITATIONS

Customers with any parking citation issued before the start of the campaign with a balance due can donate from the following categories to receive a designated dollar amount up to $30 towards their citation fee

non-perishable canned goods & dry goods

10 items = $30

the following items will be accepted: canned fruit, cereal, instant oatmeal, pasta, rice, pasta sauce, jams and jellies, condiments, canned tuna or canned chicken & nut butter

ary Means, CAPP, executive director of the Lexington & Fayette County Parking Authority diapers & personal care items (LEXPARK) in Kentucky, got a reminder $ 5 items = 30 that his Food for Fines program drums the following items will be accepted: shampoo, hand soap, hand sanitizer, toilet paper (minimum size of 4 pack), toothpaste, up warm fuzzies in the community after shaving cream, razors & feminine products a quick chat with a front desk employee midway through last year’s campaign. “She worked up front,” he says, “and she said one day, ‘I don’t think anybody’s yelled at me in like a month!’” Those who’ve spearheaded similar programs in other parking organizations say much the same thing. The campaigns, which let people pay part or all of their parking violations with food, toiletries, and other needed items, do more than serve the invaluable goal of stocking pantry shelves for in-need families. They also create a sense of community between parking operations and their constituents, which can be a tough thing to do. Donations for citations programs are growing in popularity, and it’s easy to see why. LEXPARK’s program collected about four tons of food for a local pantry last year. “It was a little more than 8,000 food items,” says Means. But the programs also give parking organizations a lot of public goodwill, media attention, and a boost behind the desk as employees get into the generous spirit and drivers exchange complaints for warm smiles.

Expired, damaged or opened donations will not be accepted. Refrigerated items and glass containers will not be accepted.

Expired, damaged or opened donations will not be accepted. Trial sizes of personal care items will not be accepted.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

in partnership with

and GIVING

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

The Programs LEXPARK’s Food for Fines program started to let people trade food for God’s Pantry, a well-respected food bank in the area, in exchange for money due on parking violations. “We start the Monday of Thanksgiving week and end it about four weeks later,” Means says. “What worked best for us is that every 10 cans donated equals $15 off any violation.” The program took off very quickly. “The first year, it pulled out a lot of people who had old violations and wanted their records clear,” he says. Now, people start calling the office weeks ahead of time asking if Food for Fines is on the calendar again.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

“Last year, we had a couple of people who had $250 ADA violations bring in 75 cans,” he says. “One person had a rolling suitcase of food. Our team helps—people bring all these cans in their trunks, and we go out with dollies into the parking garage and help them. People really enjoy it, and our staff enjoys it.” Some people even wait to pay their ticket fines until the program kicks up again. “Some people like the idea of donating,” he says. “They don’t want to give a dime to us so they’ll wait for this.” The University of Delaware started a similar campaign shortly after hearing about LEXPARK’s. “We borrowed the idea from Gary,” says Parking Manager Jennifer

Sparks. Their program lets people pay off tickets that are 30 days old or older with cans—each can takes $5 off a citation. Sparks says she also starts getting questions in the summer about the program, which runs from Thanksgiving week to the end of the fall semester. “We tell people you don’t need a citation to give,” she says. “We put barrels around campus, by the library, and in garages and near the ice arena for people to donate without citations.” Those paying tickets with food bring their cans to the parking office, and all donations go to the Food Bank of Delaware. Her officers even distribute tickets in special envelopes during the campaign. “We normally use yellow Tyvek envelopes, but our officers distribute orange envelopes that explain the program during that time,” she says. “They tell people their citation might be eligible for the cans program. Our staff enjoys it—they really like talking with people about it.” Some people wait to pay citations until the program starts, but that can be tricky, she says. “Citations go to student accounts after 30 days,” she says. “If the citation’s still with us, they can pay with food items, and we include the late fees. If the citation has gone to student accounts or to collections, it’s there, and we can’t do anything about that.” Different programs do different things at all times of the year: ●● Parking violators in Albany, N.Y., had their late fines waived last fall and were strongly encouraged to donate canned food items in exchange. They collected 1.5 tons of food for a local bank. ●● Drivers in Tallahassee, Fla., received a $1 credit for every can donated last year during a Food for Fines program there. ●● Texas Tech University Transportation & Parking Services won a Parking Matters® Marketing & Communications Award last year for its Pop Tarts for Tickets campaign, which let drivers pay off tickets with boxes of toaster pastries—those were donated to Food2Kids. ●● Several departments at the University of Texas San Antonio team up in the fall for the Peanut Butter Parking Campaign, which lets drivers pay off tickets with donations of specific amounts of peanut butter. Last year, the program donated 768 pounds of peanut butter for the San Antonio Food Bank and won a Parking Matters award for its efforts. ●● A Donations for Citations program at the University of North Texas lets drivers exchange one can of food for $2.50 off unpaid tickets for two weeks in December. Drivers there can also trade 10 non-perishable food items for the $25 late fee of any citation already in collections. parking.org/tpp

University of Kentucky students and faculty could trade one ticket for 10 food items or five personal care items last spring. The Big Blue Pantry received 2,441 pounds of food and 381 pounds of personal items from the campaign. ●● Park Cedar Rapids, Iowa, let drivers exchange donations for tickets up to $100 in value. They offered a specific list of what could be traded for which violations; a 64-count package of baby wipes and an 18-count package of diapers waived a $10 fine, for example. Debbie Hoffmann, CAPP, associate director of transportation services at Texas A&M University, says the Donations for Citations program they held last spring was a tremendous success on a number of levels. “We called some people who’d done this before; we watched and read what they were doing, and then we picked the parts that would be best suited to our campus and what we were trying to accomplish,” she says. “We narrowed it down to food items, and then we added in personal items as well.” Drivers who donated 10 canned or dry food items and those who donated five packages of diapers or personal care items received $30 toward parking citations. “We had so much positive response,” she says. “People were bringing in well more than what was required to get the amount removed from their citations.” ●●

Things to Consider Donations for citations programs do a lot of good, but organizers say there are things to consider before jumping in. Picking a time for a campaign is the first consideration, and it’s not a bad idea to contact food banks or charities to see what works best for them. “We’ve given some thought to moving off the holiday timeframe to the spring, which is when we hear donations are lowest,” says Means. The potential downside of that was that the program wouldn’t get the same buzz it does at the holidays, when people are feeling charitable. He also advises thinking about what can be traded for what and making it very clear. “The first year we NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

were uncomfortable taking food for safety-related violations such as parking in a crosswalk or on a yellow curb,” he says. His team thought about exempting those violations but decided it would be too confusing for the community. “We didn’t want to confuse people, and we wanted something that was easier for sound bites, so we went with 10 cans for $15 off any citation,” he says. Parking operations also have to consider the money aspect. “One of our biggest impacts is financial” says Sparks. “Obviously, we get nothing for parking citations when this is going on. That revenue is just gone. But the goodwill this brings us is priceless. A lot of people have negative thoughts about parking. We really market this, and we really promote it. It’s good for the students and the food bank, and it’s good for us.” Choosing a charity can be a stumbling block. “You want to think about this ahead of time and pick a food bank or an organization that has a good reputation in your community,” says Means. “We have lots of great churches who do great work in this area, but we felt like as a public agency, it’s good for us to work with a broader food bank. We didn’t want any organization that had had issues in the media. So we picked God’s Pantry, and nobody has questioned us at all—they’re known for doing great work.”

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

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KIM FERNANDEZ is IPI’s director of publications and editor of The Parking Professional. She can be reached at fernandez@parking.org.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Sparks says it’s worth giving thought to where donations will be stored and how they’ll get to the charity receiving them. “The first year, it took us three trips in two trucks to get it to them,” she says. “The next two years, we had them pick it up, but the timing is tough—it’s the Monday before Christmas and it’s busy for them and for us. This year, we’re enlisting one of our partners, University Movers. They’re used to lifting heavy things. They’re going to come pick it all up and deliver it. It costs us a little bit, but it’s well worth it.” Hoffmann adds that there’s a balance between wanting donations and not wanting people to either let citations go to collections or having people park illegally just because they can pay with food during a certain time. “We’re a little cautious about it,” she says. “We don’t advertise when we’ll do it ahead of time.” And it takes training for staff to know what to accept or not accept. “Our people are tenacious about checking expiration dates,” says Sparks. “People sometimes bring in old stuff and go through cabinets to find things they don’t want.” All in all, however, those who run programs say the goodwill, chance to help others, and spirit of the programs are well worth the planning. “My biggest piece of advice is to try to reduce your anxiety and your fear and just do this,” says Hoffmann. “It has been 100 percent positive.”

PA R K I N G S O L U T I O N S C O M P E T I T I O N 2 0 1 8

DO YOU HAVE THE NEXT BIG IDEA?

Call for Entries Now Open. The Parking Solutions Competition is a design and development parking challenge for college students. Finalists demonstrate creativity, innovation, realism, applicability, scalability, and presentation skills. Visit parking.org/parkingsolutions and follow #IPIparkingsolutions for competition details and announcements.

parking.org/parkingsolutions

IPI members celebrate Park(ing) Day with art, architecture, greenery, food, and fun.

R E I M AG I NING

THE PARKING SPACE Compiled by Monica Arpino

Is a parking space simply a place to leave your vehicle, or is it something more?

As parking professionals, we know parking is about people, mobility, and transportation systems that work together to build community. That’s what Park(ing) Day—which happened Sept. 15—is all about. The annual worldwide event transforms on-street parking spaces into pop-up parks for just one day. IPI members got in on the action and created innovative, thought-provoking, and entertaining uses for parking spaces. Here are some of their designs.

ParkCloud Students from Parrs Wood High School in Didsbury, England, joined forces with Manchester, England-based online parking reservation business ParkCloud to celebrate Park(ing) Day. Equipped with spray paint and under the watchful guidance of the school’s head of art, John Davison, and Russell Meehan, a.k.a. Qubek, creator of the now-iconic Manchester bee mural, the students were asked as part of the event to create a design that depicted Manchester and tailor it to fit a standard parking space. To create their designs, the students at Parrs Wood High School took inspiration from iconic Manchester architecture, famous Manchester faces, and even conceptualized how they saw the future of the city’s landscape.

parking.org/tpp

Our thoughts are with our members and friends who were affected and continue to be affected by the aftermaths of Hurricanes Harvey, Irma, and Maria. We know several of our members in Texas, including the city of Houston and ParkHouston, had planned to participate in Park(ing) Day, but unfortunately could not. We stand with you as you rebuild.

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

Rich & Associates

R E I M AG I NING

THE PARKING SPACE

Rich & Associates held a successful first Park(ing) Day event. The parking consultants’ office doesn’t have on-street parking so they made use of some parking spaces in their office building in Southfield, Mich. It was a great day of using parking spaces to grill out and play cornhole.

Texas A&M Transportation Services Students at Texas A&M University (TAMU) participated in the annual Park(ing) Day celebration by transforming a TAMU Transportation Services on-campus parking spot in Lot 54 to an outdoor public garden. The parking spot used for promoting the event was donated by Dr. Elton Abbott of the College of Architecture and was outfitted with a temporary patio, outdoor plants, seating, and even an outdoor swing.

TAYLOR CLARK

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Montgomery County Department of Transportation (MCDOT) The Montgomery County Department of Transportation (MCDOT), in Maryland sponsored International Park(ing) Day by inviting individuals, businesses, nonprofits, and governmental agencies to creatively transform on-street parking spaces into fun, interactive, park-like settings. MCDOT welcomed the public to celebrate and enjoy the Park(ing) Day festivities in two of the county’s largest urban districts—Bethesda and Silver Spring. By repurposing parking spaces for a day, the county hoped to encourage residents to rethink their transportation choices and support transit- oriented, bikeable, and walkable infrastructure. Park(ing) Day participants were given options of over 30 locations (each one comprised of two adjacent parking spaces) in the county’s parking lot districts to choose from. The spaces were identified with safety and pedestrian exposure in mind, and participants were not charged for their use. To generate awareness for Park(ing) Day, MCDOT’s Division of Parking Management created and administered a website promoting the event. As a result of the website, interested participants were able to conveniently locate available spaces via an interactive map, review FAQs, and submit an application. Participants from this year’s successful Park(ing) Day event included Bethesda Urban Partnership, Bach to Rock, Equinox, Bethesda Green, Van Eperen, Dewberry, Montgomery Parks, Department of Environmental Protection, Toole Design Group, and Montgomery County Commuter Services.

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

R E I M AG I NING

THE PARKING SPACE Cornell University Cornell University hosted three Park(ing) Day sites. Visitors to each of the three stations were provided the opportunity to take a short survey designed to measure awareness and promote preserving public green spaces. To encourage survey participation, Zimride by Enterprise donated two $25 Amazon gift cards. First, the American Society of Landscape Architects (ASLA) student organization participated with the aim of leading, educating, and participating in the careful stewardship, wise planning, and artful design of cultural and natural environments. This year’s theme was “Landscape PARKitecture” and featured a whimsical design that embraced the beauty of natural objects in unconventional ways. The students used reclaimed wood and found objects to build a green space in an otherwise urban hardscape. Plants were placed within objects brought by students, such as shoes, mason jars, bottles, etc., and pallets were used to create shelving, walls, and seating. Overall, the event brought together over 90 people from the Cornell community and the ASLA student chapter successfully engaged and informed visitors of the importance of more green space. Second, Cornell University Transportation Services took part with a display dedicated to the great outdoors. Spaces were transformed into a campground-like setting complete with tents and

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

backpacks, a camp kitchen, and camp chairs arranged around a fire pit. One hundred and ten passersby accepted invitations to relax by the “fire,” enjoy a s’mores granola bar, play a game of corn-bag, and learn more about the environmental and financial costs associated with building and maintaining parking. AstroTurf was courtesy of Cornell Athletics, the horticulture department donated plants and trees, and grounds department provided teak benches. Third, the Big Red Bikes Student Organization converted metered parking spaces into a whimsical playground complete with lawn and board games, sidewalk chalk, and bike-share bicycles (courtesy of Big Red Bikes). A giant swan chair served as the focal point and proved to be very popular with community members.

Cornell University

McCarthy Gets Artsy McCarthy Building Companies, Inc. Texas Division set up on the corner of South Akard and Main Streets, right in front of Pegasus Plaza in downtown Dallas. Inspired by their construction projects in the arts district, this year visitors to McCarthy’s “park” created an urban art collage with spray paint on three, four-by-six-foot blank canvases. Anyone walking by had the opportunity to tap into their graffiti creativity.

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

R E I M AG I NING

THE PARKING SPACE

Kimley-Horn—Nashville Kimley-Horn’s Nashville, Tenn., office partnered with Moody Nolan to transform a parking space into a temporary parklet for Park(ing) Day 2017. Spotlight on Nashville—the team’s design, which aimed to capture the diverse makeup of the city—was given the Nashville Civic Design Center’s Golden Phone Award for receiving the most text message votes.

KIMLEY-HORN

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

DGA AND KIMLEY-HORN

Kimley-Horn—Sacramento Using recycled tubes from plotter rolls, Kimley-Horn and DGA teamed up to create a hive concept for this year’s Park(ing) Day in Sacramento, Calif. The space’s theme centered around cultivating community, promoting sustainability, and providing habitat for our pollinator friends. Cornflower Farms donated plants used in the team’s design, and the plants were available for visitors to take home after the event.

MONICA ARPINO is IPI’s special projects coordinator and assistant editor of The Parking Professional. She can be reached at arpino@parking. org.

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

BETTER WITH LESS The argument for reducing parking inventory and embracing alternate forms of transportation. By Jon H. Seybold

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

OO MUCH PARKING is interfer-

ing with the American quality of life, hurting the health of urban centers, and feeding an addiction to the automobile. Fostering this reliance contributes to congestion, higher polluOPINION tion, lower land values, wasted time, and other influences that negatively affect quality of life. Since Karl Benz invented the first modern automobile in 1886, the inventory of cars has grown to more than 700 million worldwide (Valdes-Dapena, 2016; Swope, 2009, para. 1). In 1929, there were approximately 23 million cars on American roads; today, that number has grown to 250 million.

The Beginning

ISTOCK / MIKE_KIEV / SHUTTERSTOCK / BOHBEH

America’s rapidly growing parking inventory began in the early 1900s. Onstreet spaces began filling up fast and streets quickly became congested. With accidents rising, lawmakers introduced controls, such as speed limits, one-way streets, traffic signals, parking restrictions, and meters. Today, what some say are 800 million parking spaces in the U.S. provide more than three parking spaces per automobile, and there is a vehicle for every 1.3 people. The inventory of parking spaces grew rapidly after planners established minimum parking requirements nearly Criteria Impact 100 years ago (Chester, Fraser, Matute & Pendyala, 2016, p. 2). Although no Air quality Worse one seems to know where minimum Climate change Faster requirements originated, they were Energy consumption Higher likely based on suburban conditions Price of housing Higher without more active mass transit use Price of parking Higher and not typical downtowns—a reasonPublic revenue Lower able assertion if parking is free for 99 percent of all automobile trips (Shoup, Public transportation Less 1999, p. 1, 2). In “The High Cost of Traffic congestion Worse Free Parking,” Donald Shoup illusUrban design Worse trated a chart indicating the impact of Urban sprawl Faster minimum parking requirements to 12 Walking environment Worse criteria that largely influence quality Water quality Worse of life in urban centers (2005, p. 585) (see box at right).

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

After land largely disappeared and downtowns became denser, creating more parking slowed to about the pace of vehicle growth, according to a Los Angeles case study (Chester, Fraser, Matute & Pendyala, 2016, p. 5). According to census tracts for Los Angeles County, parking inventory grew about 8 percent per year between 1930 and 2010 (Chester, Fraser, Matute & Pendyala, 2016, p. 4). Experts and city leaders are seeking to eliminate parking spaces largely because of their inefficient and unattractive land use. Streetsblog, an advocate and information resource for sustainable transporA 2011 survey tation, holds the annual Parking Madness competition to help convey that “the past indicated drivers 50 years of building parking have had a spent 20 minutes on an debilitating effect on America’s downaverage trip searching towns” (Chung, 2014, para 1). According to Eran Ben-Joseph, PhD, professor of for parking, and others urban planning at Massachusetts Institute show that 30 percent of Technology, “parking lots [in some U.S. of traffic in cities is cities] cover more than a third of the land area,” and occupy nearly 4,000 square searching for parking. miles of land area in the U.S., more area than “Delaware and Rhode Island combined” (Kimmelman, 2012, para 2). One report from the Transportation Sustainability Research Center at University of California, Berkeley, suggests more than 50 percent of “a given downtown area is devoted to vehicles” (Newcomb, 2016, para 2). One author hit the nail on the head suggesting “as soon as there were cars, there was a parking problem.” (National Building Museum, 2010, para 3). When cities began requiring off-street parking, some suggested “the results were miraculous,” a “greatest advance” as reported by “one delighted mayor” (Shoup, 2005, p. 2). Others suggest those actions might have “poisoned” many communities (Shoup, 2005, p. 9). Besides creating demand for the massive supply of parking spaces, “driving a private car [in America] is probably a typical citizen’s most ‘polluting’ daily activity” (EPA, 1994). In numerous U.S. cities, the personal automobile is the single greatest polluter, according to the U.S. Environmental Protection Agency. The American Lung Association indicates more than half of the country suffers from pollution levels that can be too dangerous to breathe. A 2011 survey indicated drivers spent 20 minutes on an average trip searching for parking, and others show that 30 percent of traffic in cities is searching for parking. Another survey indicates commuters spend approximately 38 hours per year sitting in traffic, JON H. SEYBOLD which also equates to nearly 3 billion gallons of fuel is the founder and and 56 billion pounds of carbon dioxide into the air, president of Downtown all totaling more than $100 billion annually (Werbach, Parking Solutions. He can be reached at jon. 2013, para 1, 2). Many communities offer low-cost, onseybold@downtown street parking, which contributes to congestion and parkingsolutions.com. costs drivers money every year.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Free parking interferes with curbing, increasing demand and less auto reliance. Experts have been trying for many years to convince downtown leaders of the high cost of free parking, as the famous book is titled. Free parking contributes to social inequality passing higher costs on to everyone, even those who cannot afford a vehicle. Cities sacrifice tax revenue by accommodating parking. One expert suggests that some cities annually lose more than $1,000 per parking space per year in potential municipal revenues (Winter, 2014, para 3). Ken Schroepple, an instructor of planning and design at the University of Colorado Denver, says “as surface parking lots go away, downtown becomes more inviting and walkable” (Raabe, 2015, para 3). Parking lots can consume a large portion of the tax base, and conventional downtowns could collect more property taxes—possibly 25 percent more—by controlling or preventing too many parking lots. While some leaders might believe that economic development cannot happen without parking, others are trying to convince otherwise. Public and mass transportation are essential to reducing automobile dependency. America must modernize its ailing transportation system. The Council on Foreign Relations reported in 2014 that America’s transportation capability “fell from fifth in the World Economic Forum’s rankings in 2002 to 24th in 2011.” Congressional leaders must direct more attention toward high-speed mass transportation to better accommodate urban sprawl. Because of America’s large geography, successful country-wide high-speed rail is unlikely. However, certain parts of the U.S. would likely benefit from newer and faster mass transportation, such as the Northeast corridor (Boston-New York-Washington). In the past, experts believed that economic development needed to accommodate the automobile and created minimum parking requirements. Contrary to the popular line “If you build it, he will come,” some experts believe today that people will come even if you don’t build it; you just need to give them a way to get there (IMDb, 1989). Just a one-tenth of 1 percent parking reduction could lead to encouraging annual results: ●● $800 million in tax revenues. ●● 2.9 million gallons of less wasted fuel. ●● 56 million less pounds of carbon dioxide in the atmosphere. ●● $121 million in cost savings of fuel and wasted time to commuters. Inventory reduction could also lead to more economic development, more walkable and comfortable urban environments, less congestion, safer downtowns, and more effective use of public-funded transportation. Leaders must recognize America’s auto dependency as a disability and enact measures to eradicate the addiction. Urban centers can enjoy more benefits with less parking.

P A R K S M A R T

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IPI IN ACTION ACCESSIBLE PARKING

NEW FOCUS ON ACCESSIBLE PARKING AND PLACARD ABUSE By Helen Sullivan, APR, Fellow PRSA

f you’re in parking, you’re certainly familiar with accessible parking challenges and placard abuse. It’s a continuing problem for our industry, and IPI is taking on this complex issue.

As IPI’s 2015 Emerging Trends in Parking survey showed, 62 percent of members felt the solution to placard abuse was eliminating free parking for placard users; 51 percent recommended consistent enforcement; and 49 percent felt that placards should be more difficult to obtain. The challenges posed in making parking accessible for people with disabilities affects all sectors, but here are a few statistics from efforts in California, Texas, and Massachusetts: ●● In 2016, the California Department of Motor Vehicles (DMV) discovered that nearly 26,000 placard holders were at least 100 years old or deceased. Sounds like some placard abuse going on there! ●● In a 2016 survey by the Texas Governor’s Committee on People with Disabilities, 79 percent of respondents said they regularly had difficulty finding an accessible parking space, usually because designated spots were filled. ●● A June 2017 report by the Los Angeles Accessible Parking Policy Advisory Committee uncovered abuses of placard issuance by both physicians and the DMV. ●● An audit of disabled placard abuse by the Office of the Inspector General in Massachusetts estimated that improper use of placards in Boston translated into $1.8 million in annual lost revenue for the city.

Input Needed

HELEN SULLIVAN, APR, Fellow PRSA, is IPI’s communications counsel. She can be reached at sullivan@ parking.org.

Before embarking on the comprehensive, multi-year Accessible Parking Initiative, IPI is seeking advice from people who are closest to the issues. As the term, “Nothing About Us, Without Us” (associated with disability activism since the 1990s) points out, policies should not be decided without the full participation of groups affected by them. Last fall, IPI Chair Roamy Valera, CAPP, and board member Gary Means, CAPP, joined IPI CEO Shawn Conrad, CAE, and me for a series of meetings with key advocacy groups. These included the American Association of People with Disabilities (AAPD), the National Council on Independent Living (NCIL), and the United Spinal Association. More recently, our IPI envoy met with the U.S. Access Board, an independent federal agency that promotes

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards. IPI hosted the U.S. Access Board’s September Board meeting at our offices in Alexandria, Va. In December, IPI and the U.S. Access Board will co-sponsor a stakeholder’s forum on accessible parking and placard abuse with a broad spectrum of interested groups in attendance, including AAPD, NCIL, the United Spinal Association, the National Highway and Traffic Administration (part of the U.S. Department of Transportation), and the American Association of Motor Vehicle Administrators.

Solving Challenges The challenges people with disabilities face are daunting and go far beyond not finding available parking. Even when parking is available, problems arise. Frequently, spots are on the wrong side of the street for safely getting out of the car, and even when drivers can exit curbside, “streetscaping,” or obstacles on the curbside, can create problems. On- and off-street, there often isn’t enough space clearance needed to exit a van. Drivers of specially adapted vehicles can’t use valet parking, and pay stations require the manual dexterity to insert and withdraw a credit card. To gather more information, IPI has designed a survey for people with disabilities that will be reviewed and distributed by our advocacy group partners. The survey report, to be complete soon, will help us learn more about parking challenges. A recent IPI study among municipality city managers also probed these issues from the parking professional’s point of view, and IPI members will have additional opportunities to weigh in via the 2018 Emerging Trends in Parking Survey. We’re in learning mode so we can develop a multi-year plan that will truly make a difference in our communities. Part of that effort will focus on technology solutions to developing smart placard options that make enforcement easier and abuse more difficult. What are your experiences? Have you worked with a community that has successfully improved accessibility? Would you like to be a part of a special task group? Please let me know—my email address is to the left.

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12 Times the Thanks. Give a The Parking Professional Subscription Today! If you have a parking professional in your life, get to know The Parking Professional magazine. An essential monthly read for parking professionals, the award-winning magazine strikes a balance between case studies, technology updates, best practices, and the lighter side of the industry. Print and digital subscriptions available.

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Shelt er in Pla ing ce

2016

STATE & REGIONAL SPOTLIGHT PENNSYLVANIA PARKING ASSOCIATION

IT’S NOT THE JOURNEY, IT’S THE PARKING IN PENNSYLVANIA By Bobra Wilbanks

ince its inception in 1985, the Pennsylvania Parking Association has grown to more than 100 active members. Our mission—to create an environment for parking professionals to share knowledge, enhance personal development, and network—is accomplished through our Annual Conference, Spring Training, PPA website, and on social media. Educational sessions, tradeshow exhibits, round table discussion forums, and golf outings all afford valuable networking opportunities. Our board continues to explore new ways to attract members, grow our organization, and provide benefits to our membership. This year, we have actively promoted Pennsylvania legislation to authorize parking authorities in cities of the second class A and third class to enforce and administer parking ordinances and resolutions. We have increased the number of educational sessions at our meetings and added a mobile app for our most recent conference.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Summer Training Our sixth annual training event was moved out this year to June 6-7 in Easton, Pa., with 21 participants. The agenda included golf at the Morgan Hill Golf Club followed by an evening Meet-N-Greet at the 3rd and Ferry Fish Market. The next morning, the group met at the Bank Street Annex for breakfast, networking, and informative sessions on Employment Issues in the Workplace (Speaker: John J. Buckley, Esq., associate, Norris McLaughlin & Marcus, P.A.); Sexual Harassment in the Workplace (Speaker: Robert M Frankhouser Jr., Esq, Barley Snyder Attorneys at Law); PPA and Legislative Update by Mark Vergenes, PPA President; and Shift Happens: Managing Change in the Workplace (Speaker: Greg Orth, president, Sandler Training).

President Mark Vergenes MIRUS Financial Partners & Lancaster Parking Authority Board Chairman

Vice President Sharon Field Lehigh University

Treasurer Ray Massing Erie Parking Authority

Secretary Bobra Wilbanks POM Incorporated

Annual Conference Our 2017 Annual Conference was held Sept. 27-29 at the Sheraton Bayfront in Erie, with 120 in attendance. Golfers enjoyed exceptional weather for the annual Fender Bender golf outing at Lakeview Country Club. Our opening general session featured Larry Cohen, CAPP, of the Lancaster Parking Authority, with A Parking Enforcement Program, from A Vision to Fruition. The Fender Bender awards luncheon featured keynote speaker Casey Wells, director of the Erie County Convention Center Authority. The winning golf foursome was awarded coveted vintage hubcap trophies donated by Butts Tickets, with a separate award given for guessing the make and model of the vintage hubcap in the Butts booth. Twenty-five exhibiting companies from eight states showcased their services and the latest parking technology. A distinguished panel of speakers provided educational sessions that included Active Shooter/First Responder Class (speaker Les Fetterman, director of police and safety, Gannon University); Industry Trends Drive the Next Generation of Parking (speaker: Michael Hamilton, director, software product management, T2 Systems); Fraudulent Placards (speaker: Corinne O’Connor, deputy executive director, Philadelphia Parking Authority); Connected Vehicles (speaker: Hal King, CAPP, City of Hollywood, Fla, and Blake Laufer, CAPP, Mistall Insights); Data Visibility Changes User’s Behavior: A Case Study (speaker: Roamy R. Valera, parking.org/tpp

CAPP, CEO, NewTown Advisors, LLC.); The Continuing Evolution of Parking: How Trends in Real Estate Development and Advancements in Mobility Technology Will Continue to Shape the Future Parking Garage (speaker: Michael T. App, AIA, NCARB, LEED AP, ParkSmart Advisor, director of achitecture, Timothy Haahs & Associates); and Marketing Strategies for the Parking Industry (speaker: Megan Lienart, LEED AP BD+C, president, Leinart Consulting). Our networking event was A Night of Dinner and Laughs, Jr.’s Comedy Club featuring Ross Bennett. Our 2018 Conference will be moved up to spring in Pittsburgh, with dates and venue to be announced soon—check out paparking.org.

Legislation Update House Bill 1455 was drafted for the 2015-2016 session to amend Title 75 (Vehicles) of the Pennsylvania Consolidated Statutes to authorize parking authorities in cities of the second class A and third class to enforce and administer parking ordinances and resolutions, sponsored by Rep. Eddie Day Pashinski. It passed 198 to one. Senators Scott Martin and John Blake have now sponsored a similar bipartisan bill, SB736, for the 20172018 regular session. PPA President Mark Vergenes and Board Member Matt Lohenski have worked hard to promote this legislation as it will increase efficiency in parking enforcement and adjudication, with positive affect on related budgets and staff.

BOBRA WILBANKS is technical sales manager with POM Incorporated and board secretary of the Pennsylvania Parking Association. She can be reached at bwilbanks@pom.com.

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

COMMUNITY DIGEST

Nagle Energy Solutions Digital Garage Ventilation System Achieves 96 Percent Energy Savings at Second San Francisco City Garage NAGLE ENERGY SOLUTIONS (NES) announced today its innovative garage-ventilation control system is capturing a 96 percent reduction in the energy consumed by a sizeable mechanical ventilation system installed recently at the City and County of San Francisco’s Sutter Stockton Garage. In doing so, the NES garage demand-control ventilation (DCV) system shaves more than 770,000 kilowatt-hours a year from Sutter Stockton’s baseline energy consumption, providing a recurring, operational-cost savings of $116,000 a year, not including future utility rate increases. Since the NES digital DCV system at Sutter Stockton was commissioned,

r eal-time data logging shows it is limiting the energy consumed (measured in kilowatts) by five new Huntair Fanwall motor units and nine new stand-alone garage-fan motors providing fresh air to the garage—and possessing a combined 150 horsepower running 24/7—to just 4 percent of their total full-load capacity. Sutter Stockton is the second of three garages owned by the City and County of San Francisco at which the NES system serves as the basis of design for upgrading each property’s mechanical ventilation system, with the Golden Gateway Garage and the Japan Center Garage being the other two.

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PREMIUM PARKING is pleased to announce the appointment of Brent Paxton as chief business development officer. Paxton has over 25 years of experience in parking and real estate management and currently sits on the International Parking Institute’s board of directors. To aid in the continued growth of the company, Premium Parking has deepened its leadership team with the addition of Paxton. In his new role, he will be responsible for the development and implementation of a national growth strategy, while continuing to increase the company’s presence in its current markets. He will be involved in the expansion of the company’s technology platform and operational prowess into new markets and parking sectors. Utilizing his industry knowledge, he will also strengthen existing relationships and develop new connections with parking stakeholders in key Premium operating markets.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

“I am thoroughly excited to be joining the Premium Parking team. Not only have I been impressed with their experience and professionalism, I am also convinced they bring a fresh and unique approach to the industry that brings significant value and embraces innovation. Technology plays a pivotal role in the evolution of the parking industry today, and I look forward to working with the team to outperform client expectations, while helping execute the company’s overall vision,” says Paxton. Prior to joining Premium Parking, Paxton spent 15 years serving within the parking industry. Most recently, he worked with a leading service provider for on-demand and prepaid mobile payments for both on- and off-street parking. During that time, Paxton helped spearhead the growth of the organization from its early stages to over 40 million annual transactions across 2,500 locations in the U.S.

Sentry Control Systems Brings State-of-the-Art Frictionless Parking Technology to University of North Carolina at Charlotte

PHOTO CREDIT?

WITH THE ADDITION OF A NEW PACKAGE of advanced frictionless parking technologies, parking on the campus of the University of North Carolina (UNC) at Charlotte just got easier and more convenient for students, staff, faculty, and visitors. Sentry Control Systems, a provider of parking technology, created and installed the groundbreaking technology suite, which includes EMV-compliant payment terminals, SKIDATA license plate recognition technology, SKIDATA management software, and reservation technology. “This frictionless parking suite provides an extraordinarily convenient parking experience,” says Blair Taylor, vice president of Sentry Control Systems. “With the installation of these technologies, UNC Charlotte becomes one of the first universities in the United States to offer frictionless parking to students, staff, faculty, and visitors.” The UNC Charlotte frictionless parking suite offers more convenient permitless parking and mobile payment options. Through the system

virtual parking permits are linked to license plates, eliminating the need for physical parking permits or placards. Instead of having to visit the university parking office to purchase a permit, visitors, students, faculty, and staff can access the new parking system’s web portal to obtain a virtual permit and manage their accounts online. The technology suite also includes the installation of state-of-theart SKIDATA access and revenue control equipment to manage 60 entry and exit lanes serving both hourly and permit parkers. Finally, EMV compliant pay-on-foot equipment provides a more secure payment option. “This was an extremely complex project,” says Taylor. “When it comes to parking, UNC Charlotte’s administrators are visionaries and are committed to providing the most convenient and secure parking experience possible. With the installation of this technology package, they have succeeded.”

Get a Handle on Things.

@ IPI and parking – they just go together. That’s why IPI is now @IPIparking on Facebook, Twitter, Instagram, and LinkedIn. Follow us for fun and informative industry updates.

Advancing the parking profession

parking.org/tpp

NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

COMMUNITY DIGEST

Hyperloop Transportation Technologies to Launch India’s First Hyperloop HYPERLOOP TRANSPORTATION TECHNOLOGIES (HTT) announced that it has signed a memorandum of understanding (MOU) with the Andhra Pradesh Economic Development Board to facilitate the development of HTT’s Hyperloop Transportation System. The proposed route for the Hyperloop is between the city centers of Vijaywada and Amaravati, potentially turning a trip of more than one hour into a six-minute ride. The project will use a public-private partnership model with funding primarily from private investors. “We are extremely delighted to have entered into a MOU with the government of Andhra Pradesh to bring the HTT Hyperloop to India,” says Bibop Gresta, HTT chairman and co-founder. “In partnering with Andhra Pradesh, HTT will work with local stakeholders to build the regulatory standards necessary for safe and efficient operation.”

During phase 1 of the project, HTT will conduct a six-month feasibility study commencing in October. Working with partners in the public and private sector, HTT will analyze the surrounding cityscapes to create the best route between the two cities while identifying all pertinent stakeholders in the region. After conducting the initial six-month feasibility study, phase 2 of the project will construct and build HTT’s first Hyperloop in India. “HTT’s transportation platform will enrich the IT infrastructure and ecosystem of Andhra Pradesh to a large extent,” says Nara Lokesh, cabinet minister for information technology, Panchayati Raj, and rural development for the state of Andhra Pradesh. “The Hyperloop will give rise to development of various state-of-theart technology parks and software clusters in Amaravati, helping to fortify the city’s image as a world-class leader in science and technology.”

Vincent Balsamo Promoted to Park Assist General Manager-North America PARK ASSIST announced the promotion of

general manager is a natural progression in

Vince Balsamo to general manager-North

his career and further demonstration to Park

America, starting Sept. 5, 2017. Balsamo joined

Assist’s commitment to talent development.

Park Assist in 2013 as a business develop-

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ment representative and has progressed to

North American team, their clients,

director of account management over the

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past few years.

worked closely with Vince since 2014,

Balsamo has helped to develop the North

I am confident he will lead the branch

American branch by leading the sales team

to a stable and profitable operation

over the past several years. The move to

in the near term,” says Gary Neff.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Post your openings here. Now on Twitter and Facebook, too.

Parking

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COMMUNITY DIGEST

Chengdu’s West Village First in China to Earn Parksmart Certification for Sustainable Green Parking Design and Operation LIMETREE AND WE PARK (Huibo) announced that West Village has earned Parksmart Bronze from Green Business Certification Inc. (GBCI), the exclusive certification body for LEED and premier organization independently recognizing excellence in green business industry performance and practice globally. Parksmart is the world’s only rating system advancing sustainable mobility through smarter siting, design, and operations while conserving resources. West Village is the first project in China and the first outside of the U.S. to receive a Parksmart certification. By incorporating sustainable practices and innovative solutions, the car park is helping to increase energy efficiency, conserve resources, and promote alternative modes of transportation in China. West Village is a multi-functional complex that houses businesses championing a creative lifestyle. It provides a comforting retreat from the fast-paced city and features a courtyard-style building with distinct culture-based commerce and an extensive sports field for outdoor

activities.The below-ground car park includes more than 1,000 spaces and uses innovative and efficient technologies to create a unique and hassle-free parking experience. An online reservation and payment system reduces unnecessary

idling; state-of-the-art electronic carcharging stations promote the use of alternative fuel vehicles; and car park incentives and surveys encourage carpooling and ridesharing. “With the West Village certification, it is truly an honor for WE PARK (Huibo) to be an industry pioneer in one of the largest, most dynamic, and innovative car parking markets in the world,” says

Mark Cho, senior partner and CEO China, LimeTree Capital and WE PARK (Huibo). “Our organization has always been focused on the mission to help solve China’s massive urban parking dilemma.” As part of the construction, West Village sourced at least 75 percent of its materials regionally and created a rainwater harvesting system that diverts rainfall to green infrastructure surrounding the building. In addition, there is an active recycling program onsite, and areas that were not usable for parking were converted to self-storage for garage users. “West Village is helping to reshape the transportation and mobility experience by applying sustainable and innovative strategies that help improve the health and well-being of its visitors,” says Mahesh Ramanujam, president and CEO, U.S. Green Building Council and GBCI. “Parksmart certification is a signal that WE PARK (Huibo) and LimeTree are dedicated to increasing energy efficiency, encouraging alternative transportation, and strengthening community relationships.”

ITALIAN AIRLINE BLUE PANORAMA has chosen to expand its ancillary offerings, working with global online parking reservation provider ParkCloud to provide its customers with online parking reservation services.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Using touch points on its website and email marketing, Blue Panorama can increase its ancillary revenue by offering its customers the ability to book parking online using ParkCloud’s extensive database. ParkCloud will offer onsite and offsite parking from Blue Panorama’s Italian, French, and Greek airports, including Bergamo Airport, Malpensa Airport, and Bologna Airport. Customers will be able to reserve and choose from a range of convenient parking options, such as long stay, short stay, and meet and greet. Fabrizio Quattrini, e-commerce manager at Blue Panorama, says, “Blue Panorama is very pleased to have taken on this new project. Completing the travelers’ experience and offering further ancillaries to customers is a new and exciting stream of revenue. Working with ParkCloud means the best coverage and options for our customers.”

ISTOCK / SEANPAVONEPHOTO

ParkCloud Partners with Blue Panorama Airlines

Calling all Shutterbugs! Get those cameras clicking— it’s the fifth annual photo contest of The Parking Professional. Hit us with your best shots! We’re looking for the very best photos of parking to honor in this year’s photo contest. You could win a free registration to the 2018 IPI Conference & Expo in Orlando, Fla., next June, and see your photo on the cover of The Parking Professional! All amateur photos (no professional or commissioned photos) are eligible. All submissions are automatically entered into the Best in Show category. Between now and Dec. 1, 2017, send your high-resolution JPG photos (original size out of your camera or smartphone) to photocontest@parking.org. Make the category your email subject line, and be sure to include your name, title, and email address. Categories ■ Structure ■ Lot ■ Offbeat/Unusual/Funny ■ People in Parking ■ Equipment/Technology

Enter as many photos as you wish! You may enhance your photos to make them look their best but no altering them (moving features, deleting or adding to the image, etc.) Our expert panel of judges will choose the winners! (Pro tip—vertical photos are preferred over horizontal shots.) All winning photos will be published in The Parking Professional. The Best in Show winner will receive a free registration to the 2018 IPI Conference & Expo in Orlando and see his or her photo on the cover of The Parking Professional.

Ready to enter? Send those photos to photocontest@parking.org. Questions? Email fernandez@parking.org. Get out there and get snapping!

COMMUNITY DIGEST

ACE PARKING HAS RECENTLY BEEN SELECTED by the National Park Service to operate the new Muir Woods Reservation System and to manage onsite parking at the Muir Woods National Monument outside San Francisco, Calif. Ace Parking will be responsible for implementing the reservation system and onsite parking management to improve the overall visitor experience. The reservation system will reduce traffic congestion and parking issues by allowing visitors to make a reservation ahead of time for self-parking or reserve a seat on the shuttle. The new system, scheduled for implementation in early 2018 (date still to be determined), will allow visitors to make reservations through a website and call center. Cost to reserve a parking space is $8 per car. Visitors may reserve a seat on the shuttle for $3 per adult (16 or older). “We are excited that the National Park Service has entrusted Ace Parking with the honor of incorporating technology to help improve the parking experience at Muir Woods National Monu-

ment,” says Ace Parking CEO John Baumgardner. “Our objectives are to effectively communicate the new method of visiting, deliver exceptional visitor service, and provide a seamless transaction for the monument’s visitors.”

2018 IPI AWARDS NOW OPEN!

Awards for Parking Design, Sustainability, and Operations

Professional Recognition Awards

Parking Matters® Marketing & Communications Awards

Submission Deadline: November 6, 2017 | parking.org Awards ceremonies will take place at the 2018 IPI Conference & Expo Orlando, Fla. June 3-6, 2018 58

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

SHUTTERSTOCK / LEONARD ZHUKOVSKY

Ace Parking Selected to Operate New Muir Woods Reservation System

DEVITA acquires Elm Engineering in Charlotte, N.C. DEVITA, a Greenville, S.C.-based engineering firm serving commercial and precast clients coast to coast, has acquired Elm Engineering, Inc., in Charlotte, N.C. Elm Engineering was the first engineering firm in the Charlotte area to focus solely on sustainable engineering, energy efficiency, LEED consulting, and commissioning. DEVITA acquired the firm as the next step in its growth strategy, having previously opened branch offices in the greater Atlanta, Ga., area and Petersburg, Va. “We’re excited to have Elm join us,” says Darren Springer, president of DEVITA. “Their expertise in renewable energy and vast project experience with sustainable systems, including LEED services, will add value to all of our commercial and institutional projects.” Kim Humiston, Elm’s president, joins DEVITA as a principal, and the newly expanded firm plans to raise its profile in Charlotte and other cities in North Carolina. Elm’s expertise in sustainable engineering will help DEVITA better serve its clients, particularly in education and government, while DEVITA will provide production support for the former Elm engineers in Charlotte. “As the owner of a small firm that specializes in sustainable engineering, I understand the importance of culture in a company’s growth,” says Humiston. “Darren and our new colleagues at DEVITA share our values and way of doing business—we’re looking forward to offering more talent, experience, and bandwidth to our current and new clients.”

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ADVERTISERS INDEX CHANCE Management Advisors. . . . . . 61 chancemanagement.com 215.564.6464

IPS Group Inc.. . . . . . . . . . . . . . . . . . . . . . . . C2 ipsgroupinc.com 858.404.0607

T2 Systems. . . . . . . . . . . . . . . . . . . . . . . 15, 59 t2systems.com 800.434.1502

Designa USA. . . . . . . . . . . . . . . . . . . . . . . . . . 7 designausa.com 888.262.9706

Kimley-Horn and Associates, Inc.. . 13, 60 kimley-horn.com/parking 919.653.6646

Timothy Haahs & Associates, Inc. . . . . 60 timhaahs.com 484.342.0200

DESMAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 desman.com 877.337.6260

MITI Manufacturing Co., Inc... . . . . . . . . 52 mitico.com 866.545.6484

Toledo Ticket . . . . . . . . . . . . . . . . . . . . . . . . C4 toledoticket.com 800.533.6620

DPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 dpstickets.com 877.375.5355

Parkeon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 parkeon.com 856.234.8000

Walker Consultants. . . . . . . . . . . . . . . . . . 61 walkerconsultants.com 800.860.1579

EDC Corporation. . . . . . . . . . . . . . . . . . . . . . 5 aimsparking.com 800.886.6316

PCI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 pci.org 312.360.3216

WGI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23, 60 wginc.com 866.909.2220

International Parking Design.. . . . . . . . . 61 ipd-global.com 818.986.1494

Rich & Associates, Inc.. . . . . . . . . . . . . . . 60 richassoc.com 248.353.5080

WiseMoving Technologies Corp. . . . . . . 1 www.wisemoving.co 305.424.1684

Integrapark. . . . . . . . . . . . . . . . . . . . . . . . . . C3 integrapark.com 281.481.6101Â

PARKING BREAK

JIM BASS is landside operations manager at the Bill and Hillary Clinton National Airport, Little Rock, Ark. He can be reached at jbass@fly-lit.com or 501.537.7354.

INTERNATIONAL PARKING INSTITUTE | NOVEMBER 2017

Highlighted are IPI and IPI Allied State and Regional Association Events

CALENDAR OF EVENTS

2017

2018

November 1–2

January 9-18

April 10-19

Middle Atlantic Parking Association Fall Conference Baltimore, Md. midatlanticparkingassociation.org

Parksmart Advisor Online, Instructor-led Training parking.org

November 8–10

March 5-7

April 11-12

Mid-South Transportation and Parking Association Annual Spring Conference Huntsville, Ala. mstpa.org

New England Parking Conference Annual Spring Conference and Trade Show Providence, R.I. newenglandparkingcouncil.org

March 26-28

April 24-28

Texas Parking and Transportation Association Annual Tradeshow and Conference Houston, Texas texasparking.org

Parking Association of Georgia 2018 Conference Augusta, Ga. parkingassociationofgeorgia.com

Greenbuild Boston, Mass. greenbuildexpo.com

November 15–17 California Public Parking Association Annual Conference Monterey, Calif. cppaparking.org

November 28— December 1 Florida Parking Association Conference & Tradeshow Palm Beach Gardens, Fla. flparking.org

Save the Date! 2018 IPI Conference & Expo June 3–6, 2018

ISTOCK / AMPAK

Orlando, Fla. | ipiconference.parking.org

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NOVEMBER 2017 | INTERNATIONAL PARKING INSTITUTE

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