The Parking Professional April 2018

THE INTERNATIONAL PARKING INSTITUTE

APRIL 2018

ADVANCING TRANSPORTATION AND MOBILITY

28

MUST-SEE, MUST-DO IN ORLANDO!

PARKING GUIDANCE AND THE JOURNEY Occupancy technology and influencing parkers. 20

Preview the 2018 IPI Conference & Expo

A PARKING TECHNOLOGY ECOSYSTEM Creating a comprehensive system that works for everyone. 28

WELCOME TO THE FORUM Introducing IPI’s new online member community 16

THE 2018 IPI EXPO

Your complete guide to the biggest and best industry show. 38

CAPS – the perfect software solutions for your parking business As individual as your company. CAPS are the new tailor-made business sof tware solutions for your parking management. Equipped for specific industries, they contain unique sof tware features that are required in the respective field of application. In addition, CAPS make it easy to expand your range of services and improve your workflow.

info w w w. d e s i g n a . c o m

APRIL 2018

VOL. 34 | NO. 4 THE INTERNATIONAL PARKING INSTITUTE

Features

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Parking Guidance and the Journey

Using occupancy technology to influence parkers.

By Michael Drow, CAPP; Blake Laufer, CAPP; and Michael Civitelli

28

A Must-See, Must-Do Experience

34

Creating a Parking Technology Ecosystem

The 2018 IPI Conference & Expo promises to be the premier event for the industry. Here’s how to make the most of it.

Ensuring integration and compatibility helps create a comprehensive system that works for everyone, everywhere.

By Andy Santana

38

A Massive Mall for Parking

All you need to know to plan your visit to the 2018 IPI Expo.

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THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

EDITOR’S NOTE

Departments 4 ENTRANCE

Face It: It Starts with Parking

By Laurens Eckelboom

6 FIVE THINGS

Five Things to Know About Orlando

8 MOBILITY & TECH

Mobile Applications and PARCS Integrations Best Practices

By Todd Tucker

1 0 THE GREEN STANDARD

Engineering as Sustainability Tool

By Juan Ramos, LEED AP BD+C

1 2 THE BUSINESS OF PARKING Let’s Change the World’s Perception of Parking

By Bill Smith, APR

1 4 FINANCIAL MATTERS

Avoiding Common Estate Planning Mistakes

By Mark Vergenes

1 6 PARKING SPOTLIGHT

It’s All About Community

By Helen Sullivan, APR, Fellow PRSA

1 8 ASK THE EXPERTS 5 8 IPI IN ACTION

Are You Future-proofed?

By Rita Pagan

6 0 STATE AND REGIONAL SPOTLIGHT California Public Parking Association

Join Us

R

EGISTER FOR THE CONFERENCE . Book your flight. Reserve your hotel room. And then spend some time with our pre-Conference & Expo features and on the website (IPIConference. parking.org) to get ready for this year’s huge parking, transportation, and mobility event in Orlando. There’s a lot to see and do and tons of networking potential all week long, and a little prep will go a long way to helping you make the most of the 2018 IPI Conference & Expo. A few insider tips: ■■ Pack several pairs of comfortable shoes and your fitness tracker—this

is a week for record step counts!

■■ Bring more business cards than you think you’ll need. You won’t believe

how many people there are to meet and stay in touch with.

■■ Toss a few nutritious, portable snacks in your Conference bag. Protein

and a little sugar will keep you going all day (and night) long.

■■ Practice your smile and your elevator speech!

■■ Take advantage of all the tips, insider information, and resources in

this issue. And make sure you say hello to me if we cross paths in Florida—I love meeting IPI members and catching up with the ones I already know.

Last tip, and it’s a big one: Register and start using The Forum, IPI’s new online community, which is a tremendous resource for asking and answering questions, sharing knowledge and expertise, and networking with professionals from around the world. Visit forum.parking.org and log in with the same username and password you use at parking.org (there’s a password reset option if you can’t quite remember what those were).

Then, jump in and join the conversation—ask about the things that challenge you, share solutions to the challenges you’ve conquered in your operation, post documents to the library, and customize your profile so everybody can get to know you.

The Forum is a great new IPI member benefit and you won’t believe how much fun it is! Please let me know if you have questions as you go along—my email is below.

Looking forward to seeing all of you online and in Florida in a few short weeks. Until next month…

6 2 AROUND THE INDUSTRY 68 PARKING CONSULTANTS 70 ADVERTISERS INDEX

fernandez@parking.org

71 CALENDAR

THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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ENTRANCE Publisher Shawn Conrad, CAE conrad@parking.org Editor Kim Fernandez fernandez@parking.org Technical Editor Rachel Yoka, CAPP, LEED AP BD+C yoka@parking.org Assistant Editor Monica Arpino arpino@parking.org Contributing Editor Bill Smith, APR bsmith@smith-phillips.com Advertising Sales Bonnie Watts, CEM watts@parking.org Subscriptions Tina Altman taltman@parking.org.

Publication Design BonoTom Studio info@bonotom.com Proofreader Melanie Padgett Powers For advertising information, contact Bonnie Watts at watts@parking.org or 571.699.3011.

For subscription changes, contact Tina Altman, taltman@parking.org.

The Parking Professional (ISSN 0896-2324 & USPS 001436) is published monthly by the International Parking Institute.

1330 Braddock Place, Suite 350 Alexandria, VA 22314 Phone: 571.699.3011 Fax: 703.566.2267 Email: ipi@parking.org Website: parking.org Postmaster note: Send address label changes promptly to: The Parking Professional 1330 Braddock Place, Suite 350 Alexandria, VA 22314 Interactive electronic version of The Parking Professional for members and subscribers only at parking.org/tpp.

Periodical postage paid at Alexandria, Va., and additional mailing offices. Copyright © International Parking Institute, 2018. Statements of fact and opinion expressed in articles contained if The Parking Professional are the sole responsibility of the authors and do not necessarily represent an official expression of policy or opinion on the part of officers or the members of IPI. Manuscripts, correspondence, articles, product releases, and all contributed materials are welcomed

by The Parking Professional; however, publication is subject to editing, if deemed necessary to conform to standards of publication.

The subscription rate is included in IPI annual dues.

Subscription rate for non-members of IPI is $120 per year (U.S. currency) in the U.S., Canada, and Mexico.

All other countries, $150. Back issues, $10.

The Parking Professional is printed on 10 percent recycled paper and on paper from trees grown specifically for that purpose.

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Face It: It Starts with Parking

By Laurens Eckelboom

S

ince 1987, Barcelona has been the epicenter for anything related to the mobile industry, at least for four days a year. Organized by the Groupe Spéciale Mobile Association (GSMA), more than 100,000 people from all over the world congregate in Catalonia’s beautiful capital to visit the annual Mobile World Congress (MWC). Like many industry events, the initial focus of MWC was on anything mobile-phone related. I am sure some of you remember the brick size mobile phones, followed by revolutionary flip-phones, and former cutting edge technologies such as 2G, SMS texting, and mobile email.

These innovations dominated the show floor for many years. I will refer our Gen-Z readers (born after 1995) to Google for some images and description of these so-called ancient technologies.

I recently visited Barcelona (one of my favorite cities) again and spent four days at the Fira de Barcelona, which hosts the MWC conference. I saw several huge booths from large consumer brands showing their latest smartphones. Samsung had the global launch of its new flagship S9, just one day before the opening of the conference. Their booth was, as usual, enormous. 5G was everywhere, and companies seemed serious about it.

5G is the next-generation wireless system offering substantially higher capacity and lower latency than current networks. It is an enabler of the internet of things (IoT) and smart cities and optimizes connectivity to countless devices and sensors. Widescale implementation is not expected to happen before 2019. That said, Korea Telecom was able to implement a 5G network in Pyeongchang for the 2018 Olympic Winter Games.

In the slipstream of 5G, I was fascinated by how many connected and autonomous vehicles were the centerpieces of many telecommunications booths. Connected cars generate a

THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

huge amount of data every day, and 5G has the bandwidth to deal with it.

In addition to that, mobile commerce networks were more popular than ever. Mobile multi-services commerce networks are basically converting vehicles, whether connected, shared, autonomous, or all three, into wallets on wheels. Then came the best part: Parking was viewed by the clear majority as the most relevant service in these networks. Can I say I was not surprised? We parking professionals know it all starts with parking.

I have heard through the grapevine that MWC will change mobile into mobility next year. It also wouldn’t hurt if GSMA would invite a large contingent of IPI professionals to educate hightech companies about the art of parking. Another chance to advance the parking profession awaits!

LAURENS ECKELBOOM is vice

president, head of business development, connected vehicles, with SAP and a member of IPI’s Board of Directors. He can be reached at laurens.eckelboom@sap.com.

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THINGS TO KNOW

About Orlando

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es, Mickey Mouse and Disney. Yes, Harry Potter. And yes, more fun than any one city has a right to claim. But there’s a lot about Orlando that doesn’t make headlines, and we thought it was all pretty fascinating stuff. Here are five fun facts about IPI’s 2018 host city we couldn’t resist sharing.

1 2

3

4

5

Orlando is no stranger to Hollywood.

It’s been featured in lots of movies, including “Apollo 13,” “The Waterboy,” “Sharknado 3” (we know you all saw that one), and “Lethal Weapon 3,” which exploded City Hall and featured a cameo by the mayor. Celebrities who’ve lived in Orlando include Arnold Palmer, Christina Aguilera, Ryan Gosling, Paul McCartney, and Tiger Woods, whose house was later purchased by golf pro Bubba Watson.

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THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

Mr. Rogers, host of the famous kids’ TV show, wrote “Beautiful Day in the Neighborhood” while a senior at nearby Rollins College. His lakefront home in Winter Park is a popular attraction for boat tour passengers.

There are more than 100 lakes in Orlando—many are the result of massive sinkholes. Rose Lake gained fame as a potential hiding place for bodies in “The Sopranos,” and Lake Eola in downtown Orlando is 80 feet deep—that’s a big sinkhole!

Source: wheretraveler.com

Before amusement parks and restaurants, Orlando was a booming citrus farm center. Dr. Philip Phillips, who perfected the process of canning orange juice, sold his 5,000-acre-holding company to Minute Maid in 1954 for a whopping $50 million—super big money back then. Dr. Phillips is now the name of an affluent area that hosts Restaurant Row, along with one of the 50 coolest places in the world, according to Travel + Leisure: the Dr. Phillips Center for the Performing Arts.

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Orlando is the world’s top tourist destination, hosting millions of people every year. 2015 saw 66 million people visit the area! It’s also home to the world’s largest McDonald’s restaurant and the world’s largest Disney store (bet you didn’t see that one coming).

Strategic Planning and Management Maintenance and Restoration Design and Construction Technologies www.kimley-horn.com/parking

MOBILITY & TECH

Mobile Applications and PARCS Integrations Best Practices

By Todd Tucker

U

BER, LYFT, GROUPON, AND OTHER POPULAR CONVENIENCE applications have created an expectation of a frictionless experience for consumers. Parking consumers are no different. Many of the most popular mobile parking applications help seamlessly connect parkers with spots at their intended destinations. However, the lack of a fully integrated system with scanning capability creates a breakdown for the consumer. For the parking operator or asset owner, frustration can also exist in the absence of proper equipment integration, creating the need for more facility labor, administration, and accounting function to support the mobile sales process.

An open application programming interface, also known as a public API, allows the owner of a network-accessible service to give universal access to consumers of that service, such as developers. Open APIs are commonplace in today’s connected parking ecosystem; yet in many cases, integrations seem to take extended periods of time or can feel impossible.

The parking operator or asset owner is now faced with manually processing transactions, which maintains the friction that many operators and parkers are determined to avoid. So if the demand is there

from both consumer and operator, why is the complete integration process challenging?

Fragmentation

In many cases, the lingering challenge of fragmentation in the parking industry is to blame. Varying challenges in connectivity due to location and facility structure or local support by either the equipment vendor or the mobile platform could be an issue. In other scenarios, parties may have an expectation of beyond-reasonable fees to enable the integration,

Before investing in a particular product, ensure that the platform provides for simple, easy, and seamless integrations with your favorite platforms.

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THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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Introducing

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going well beyond covering development costs. Or it’s simply a matter of prioritization by one or both parties.

What is a proper timing expectation for you as an asset owner/operator for integrating with your preferred application(s)?

Assuming you have the hardware already in place, scanners and related equipment are ready, and both the application and the parking access and revenue control systems (PARCS) provider are motivated, an integration should take approximately two to three weeks for firms with ready-made APIs. If hardware needs to be procured and added, the time expectation goes up, assuming the budget permits for the capital outlay. If an API doesn’t exist with one or both of the firms, expect major delays. So the key is to know what you’re getting into with your chosen PARCS system and desired mobile platforms ahead of time. Here are some best practices to consider to help get you across the finish line faster: ■■ Before investing in a particular product, ensure that the platform provides for simple, easy, and seamless integrations with your favorite platforms. This means going beyond just reading the sales collateral.

Many horror stories tell of promises made that are never delivered upon. Several top companies have embraced the mobile future and have truly simple processes in place to enable the integration with their product designed to integrate out of the box and forever. Find them.

■■ Call references and test equipment independently where possible. Validate the claims by consulting current equipment

owner references, and find some with a similar operational layout as what you’re contemplating.

■■ Ask the PARCS vendor to quantify the number of live site integrations they have with your desired platform, then validate those claims yourself.

■■ Ask the equipment vendor to clearly and succinctly share its integrations process in a step-by-step manner. Many times, it’s unclear what the path to activation is.

■■ Parking consultants can provide great insight into who is successfully fulfilling demand in the marketplace and who is struggling to meet the demands of the mobile economy.

■■ As with anything, prioritization is often a challenge. Today’s higher performing mobile/app parking solution companies will employ full-time personnel to manage the activation process for your parking facility. Ask them to project manage and connect the dots for you if the process is dragging on.

All PARCS are not created equal in respect to swift and efficient integrations with the top mobile solutions. Expanded due diligence and accountability measures for your partners will ensure that your end result matches your parkers’ expectations.

Happy frictionless parking!

Collaborate

Ask questions

Start a discussion

TODD TUCKER is senior vice

president, market development, with ParkWhiz. He can be reached at ttucker@parkwhiz.com.

Join the conversation now:

forum.parking.org

THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

9

THE GREEN STANDARD

Engineering as Sustainability Tool

By Juan Ramos, LEED AP BD+C

I

ALWAYS HATED VALUE ENGINEERING (VE) . As a young designer, I imagined how the interior glass bridge symbolized our journey through life, its transparency juxtaposed with the adjacent green wall’s filtering of sightlines as you waited in line to pick up your coffee. I’d dream about it only to be told, “Juan, we appreciate your passion for user experience, but we’re building a shoe store. Giving out coffee on a life-bridge is not in the budget.” (OK, I made this example up, but anyone that knows me will tell you it’s somewhat plausible.)

It seemed like VE meetings were where architecture projects went to lose their spirit and become generic. Yes, I realize that this is an immature and idealistic view of architecture, but the point is that … well, I guess I was immature and idealistic.

After awhile, I started seeing another side of things. I heard stories of people who would purposely add to projects things they knew would be taken out in the VE process (like weird decoys in preparation for negotiations). Or I would hear about projects where things were over-engineered in a covering-bases mentality, and I mean waaaay over-engineered.

This is when I began to see the VE process in a different light.

Not only is it absolutely necessary, as a project can’t be built if it doesn’t come in under budget (obvious, yes, I know), but it’s a valuable tool for sustainability.

Greening

It’s up to clients if they want to spend their money on the lifebridge (that idea is still available, by the way). If the beautiful stainless-steel railing specified for the life-bridge is overpriced compared with an equally suitable alternative, well then that’s a needless, one-time waste of money. But if the cooling system is oversized and the type of glass is not adequate for the location, those mistakes will cost the client money year after year. And if you consider that buildings consume nearly half of the energy produced in the U.S. (and are responsible for half of the CO2 emissions), VE has implications that go beyond money.

Antoine de Saint-Exupéry once said, “Perfection is achieved

It seemed like VE meetings were where architecture projects went to lose their spirit and become generic. Yes, I realize that this is an immature and idealistic view of architecture, but the point is that … well, I guess I was immature and idealistic.

when there is nothing left to take away.” This is especially true in engineering.

I now find myself at a different point in my career where I see VE as a crucial tool to optimize the building as a system and ensure we are giving our client the best building she or he can get. Efficiency doesn’t mean getting rid of unique and exciting things in a project; it means eliminating waste.

The difficult thing is correctly identifying what is waste! It’s not just cutting cost; it’s identifying value. We must be careful that our clients understand the long-term implications of VE—a high-performance material, for example. VE means looking out for your client’s best interest, which should be our No. 1 priority. One of the best ways we can do that is making sure that our client doesn’t end up with a building that will cost more to run than it should.

Right-sizing equipment, commissioning and retro-­commissioning existing systems can save our clients money, reduce emissions, and provide a safe and healthy environment for building occupants. Let’s hear it for VE! JUAN RAMOS, LEED AP

dcm-ae.com.

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THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

BD+C, is project liaison at DCM Architects and Engineers and a member of IPI’s Sustainability Committee. He can be reached at jramos@

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THE BUSINESS OF PARKING | MARKETING

Let’s Change the World’s Perception of Parking

By Bill Smith, APR

I

s there anything people complain about as much as parking? They complain they have to pay for it. Or when they can’t find any. Or when they can’t park for as long as they want to. Or when the space they found isn’t convenient enough. I could go on, but my column space is limited.

What is it about parking that makes people have such a sense of entitlement while at the same time feeling anxiety and often anger? I think there are a few things at play. First is the traditional sense that parking has less value than other land uses. It’s a viewpoint that became prevalent at the dawn of the automobile age, and it has never been effectively dispelled in spite of all of the evidence to the contrary.

parking can be a complex topic, and few reporters and editors make an effort to understand the complexities and explain them to readers, listeners, and viewers.

What about Us?

We parking professionals bear as much—if not more—of the responsibility. We traditionally haven’t done a good enough job of promoting the industry and the many advances that have been

Articles in local and national media and industry press can allow organizations to reach thousands of people all at once.

A continuous strategic public relations strategy can potentially reach millions of people in the course of a year.

As for the anxiety and anger, these emotions, too, harken back years—even decades—before the art of parking planning fully evolved and well before the advent of parking technology. The fact of the matter is that parking is more ­driver-friendly, convenient, and easy than ever before, but the public just doesn’t know it. Unfortunately, when it comes to public perception, most people are living in the past.

So, who’s to blame for these widespread misconceptions? Certainly the media bears its share of the blame. All too often, media coverage of parking issues tends to be sensationalized and overly negative. As the Parking Matters program has worked to make progress,

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made. Parking organizations often take a reactive approach to communication, responding to particular complaints and challenges rather than aggressively touting their products and services.

Parking organizations should be particularly aggressive when it comes to using public relations to spread the good word about parking. As I’ve pointed out in past columns, PR, particularly publicity, is the best way to reach large numbers of people. Articles in local and national media and industry press can allow organizations to reach thousands of people all at once. A continuous strategic public relations strategy can potentially reach millions of people in the course of a year.

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

Every organization should have a public relations strategy in place already to promote its brand or market its products or services. Public agencies should be using publicity and social media to explain local parking regulations and their benefits to the community; consultants and other service providers should be using publicity and social media to demonstrate the benefits of their services to the public and establish their expertise to prospective clients; and companies that provide technology and other products to parking owners should also already be using PR to market their products.

When municipal officials and their parking consultants publicize their plans and regulations, they help residents, visitors, and employees use parking services appropriately and demonstrate how parking policies support local businesses and improve the quality of life.

Likewise, when parking designers and equipment providers promote the benefits of their products and services, they inform the public about how contemporary design approaches or new technologies improve the parking experience.

John F. Kennedy famously said that a high tide lifts all boats. When organizations pursue strategic PR programs they don’t just promote their brands or organizations (though they certainly do that). They also foster a better understanding of the industry.

BILL SMITH, APR, is principal of

Smith-Phillips Strategic Communications and contributing editor of The Parking Professional. He can be reached at bsmith@smithphillips.com or 603.491.4280.

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FINANCIAL MATTERS

Avoiding Common Estate Planning Mistakes

By Mark A. Vergenes

Mistake No. 1: Not Having a Will

Nearly two-thirds of Americans don’t have a will, according to a July survey

by Harris Poll for Rocket Lawyer, which queried 2,000 consumers. Famous examples of people who have died without a will include Prince, Sonny Bono, and Jimi Hendrix. Hendrix’s estate remained in court 30 years after his death.

The lack of a will has implications beyond control of assets after your death. Estates without wills often incite intra-family battles. Without specific instructions from the deceased, an estate may also be subject to drawn-out court battles as family members and other potential beneficiaries fight for what they perceive to be their fair share.

Notably, devoted friends or partners will have no rights for financial support under the law unless you mandate it specifically in a will.

Mistake No. 2: Not Having a Current Will

Having a will is a good start, but you should also review it annually. By regularly updating estate planning documents and beneficiaries, you’ll make appropriate adaptations as your financial and personal situation changes.

After Phillip Seymour Hoffman’s unfortunate death in 2014, heirs discovered his outdated will clashed with New York laws governing estates. While his son was named in it, he didn’t update the will to include his daughters. Hoffman left some of his estate to his son and the rest to his partner and mother of his children. But because they were unmarried, she did not benefit from the spousal deduction of an additional $5.34 million. Years of litigation have followed as the family sorts out the multi-million dollar estate.

Mistake No. 3: Not Planning for Taxes

It’s important to create a will and an estate plan. Involve your lawyer and your financial planner to develop a plan that protects your legacy from excessive taxes, needless limitation, or family feuds.

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How you structure your inheritance is critical. The structure of the assets has huge implications on the taxation of the inheritance. Poor estate planning could mean that your heirs must sell off assets to pay taxes or that they have very little left in true income after taxes.

For example, Joe Robbie’s family was forced to sell their stake in the Miami Dolphins and Joe Robbie Stadium to pay estate taxes.

On the other hand, Joan Rivers left a well-organized estate. She used a variety of strategies to shelter her money

THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

and assets and to reduce the tax burden to heirs and beneficiaries. Joan Rivers reportedly revised her will 11 times throughout her life to reflect changes in assets, heirs, and philanthropic wishes.

She developed a solid network of trusts to protect her assets and income from excessive taxes after her passing.

In addition to having an updated will, it’s important to think about the tax implications of inheritances, the role of trusts, life insurance options, and structuring the ownership of assets such as portfolios, real estate, and business interests. A lawyer and a financial planner can help you consider the tax benefits of fits and transfers. The tax implications of life insurance payouts are very different from the tax issues surrounding property or assets.

Each person’s situation is different, but it’s almost always a good investment in time and money to consult a lawyer and a financial planner. Take the time to ensure your intentions, assets, and insurance are set up in ways that provide for your heirs and beneficiaries, align with your intentions, and reduce conflicts in the future.

MIRUS Financial Partners, nor Cetera Advisor Networks LLC, give tax or legal advice. Opinions expressed are not intended as investment advice and may not be relied on for the purpose of determining your social security benefits, eligibility, or avoiding any federal tax penalties. All information is believed to be from reliable sources; however, we make no representations as to its completeness or accuracy. All economic and performance information is historical and indicative of future results.

MARK A. VERGENES is

president of MIRUS Financial Partners. He can be reached at mark@mirusfinancialpartners.com.

SHUTTERSTOCK / CASPER1774 STUDIO

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OU MAY HAVE ALREADY SPENT TIME thinking about your will. You’ve probably set up some sort of life insurance. But many people who think they have a solid estate plan are unprepared for the legal complexity of inheritance. Even well-heeled celebrities have made big mistakes.

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PARKING SPOTLIGHT | NEW MEMBER BENEFIT

It’s All about Community IPI’s New Online Forum Facilitates Member Connections

By Helen Sullivan, APR, Fellow PRSA

This month, IPI debuts the Forum, a private, online community just for members to network and discuss what’s going on in their operations and in the greater industry.

The easy-to-use community will be available both as a website and an emailed-to-you format and will be a terrific resource for parking, transportation, and mobility professionals to ask questions, share their experiences, find information, and network.

You’re about to have your job as a parking professional transformed, with the ability to find answers to everyday questions quite literally at your fingertips.

Getting Started Is Easy

It has never been easier to communicate and share information with your fellow IPI members on your own time—simply log in to the IPI website or directly to forum.parking.org with the same login you’ve always used. We hope you’ll update your member profile to help others get to know you and check out the directory while you’re there. After that, join vibrant discussions, gain others’ perspectives on your questions and challenges, access an ever-­expanding knowledge base, and forge valuable professional relationships.

You’ll start getting one email each morning that will include a daily digest of Forum discussions along with the daily Parking Matters® Blog post. If you prefer to get real-time updates to Forum conversations instead of a daily email, it’s easy to modify your personal preferences and customize notifications.

A Virtual Community

IPI members are inherently generous—always eager to help fellow professionals benefit from their own on-the-job experiences. IPI’s 2017 Member Survey confirmed this: About 75 percent of members said they connect with fellow members

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THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

for advice, consultation, or problem-solving, either in person, by phone, or online.

“Forum is bound to become one of IPI’s most exciting member benefits,” says IPI CEO Shawn Conrad, CAE. “Our incredible strength as an association has always been the people. Now we have a powerful new way for members to do what they do best: learn from each other, help each other, and enjoy being part of this special community.”

Sharing Documents and Templates

In addition to fostering member interaction, Forum will house a data-rich online library of member knowledge and resources IPI members can tap into any time they want. All the information IPI members amass will be easily searchable and discoverable for the benefit of all.

“No one knows more about parking, transportation, and mobility than our members,” says Conrad. “Forum allows everyone to share expertise in real-time, whether members are based in separate cities, states, or countries.”

It’s All about Community-Building

Kim Fernandez, IPI’s director of publications and editor of The Parking Professional, will be Forum’s community manager, ensuring that all postings adhere to online community rules and etiquette to best keep conversation and valuable information flowing between members.

Supporting her will be IPI’s Membership & Community­Building Committee, co-chaired by Mark Lyons, CAPP, parking manager for the city of Sarasota, Fla.; and Lynne Lancaster, CAPP, operations manager for the city of Richmond, Va.’s Department of Public Works-General Services. The Forum is one of the reasons the committee’s role was expanded to ­community-building last year.

SHUTTERSTOCK / ARENA CREATIVE

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HERE IS EXCITING NEWS ON THE HORIZON AT IPI. We’ve heard from our members that they’d like somewhere to connect with peers all year—somewhere to ask questions, offer answers, and have great, parking-related conversations with their colleagues from across the country and around the world. We’re happy to say that place is about to become a reality.

IPI members are inherently generous— always eager to help fellow professionals benefit from their own on-the-job experiences.

The Forum is not a platform for selling, promoting, or soliciting; it is a place to share successes, challenges, constructive feedback, questions, and goals.

Wondering how others in the industry have handled a situation? Ask here. Have input to someone’s question to share? Posting an answer or reply is easy and a great way to get to know colleagues from around the world, right at your desk or from your mobile device.

Information posted on the discussion groups and in the resource library can be viewed by all, but intellectual property rights will be respected and upheld.

Unlike public social networks, Forum will be a private platform that’s protected by multiple security levels, helping every member feel comfortable about joining the conversation.

We look forward to welcoming you to Forum and hope you will mine its vast potential to address challenges, share experiences and expertise, and make it easier to do business. And please do take advantage of the networking opportunities it presents. We know how much members enjoy connecting at the IPI Conference & Expo, state and regional events, and other industry-related events. Now you can keep those wonderful connections going throughout the year.

HELEN SULLIVAN, APR, Fellow PRSA, is IPI’s

communications counsel. She can be reached at sullivan@parking.org.

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ASK THE

EXPERTS

What’s your best networking tip for IPI Conference attendees?

Marlene Cramer, CAPP

Associate Director, Transportation & Parking Services Cal Poly University, San Luis Obispo The Conference offers many opportunities for one-on-one, small, and large-group networking opportunities, so take a lot of business cards and more importantly, don’t be shy. Throughout the Conference, make notes of your new contacts, where they work, their expertise, etc. You’ll be happy you did.

Michael Cramer

Principal Parking Dynamics Get out of your comfort zone and introduce yourself to people.

Wander the Expo and introduce yourself to someone looking at something that interests you. Introduce yourself to the person next to you in a seminar. Mix at the socials. Your conversation doesn’t have to start out about parking, but it likely will end up there. Make eye contact and be open to introductions. It will amaze you how often you run into your new friend.

Brett Wood, PE, CAPP

Parking Consultant Kimley-Horn Don’t wait until you get there to figure out your networking plan. Figure out who you want to talk to and what you want to learn, and seek out opportunities before you leave home. The Conference moves fast!

If you don’t prepare you might just miss out on great opportunities.

Debbie Hoffmann, CAPP Associate Director, Transportation Services Texas A&M University, College Station

I download the app before I go and select the sessions I most want to attend so they display on my agenda. Then, I am not spending time between sessions or at meals searching for sessions and can use that time to talk with people. At meals, I sit at a table with at least a couple of people I don’t know, and before I go I think about a few key topics about which I’d love to get other people’s perspectives. This sets me up with ready-made conversation starters.

Josh Cantor

Director, Parking & Transportation George Mason University While it can be overwhelming perhaps, take time to drop in at vendor receptions, even if there are overlapping ones. You’ll run into lots of people and get a chance to really know them. It’s a great way to follow up on a discussion from the Expo floor.

HAVE A QUESTION? Send it to editor@parking.org and watch this space for answers from the experts.

The opinions and thoughts expressed by the contributors do not necessarily reflect the opinions and viewpoints of the International Parking Institute or official policies of IPI.

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THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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Parking Guidance Journey AND THE

Using occupancy technology to influence parkers.

SHUTTERSTOCK / M.STASY / BLACK JACK / DOUNGTAWAN / BONOTOM STUDIO

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By Michael Drow, CAPP; Blake Laufer, CAPP; and Michael Civitelli ALLY NEEDS TO BE AT HER DESTINATION in 55 minutes and she’s never been there

before. Does she take mass transit? Ride-share? Or does she drive—and park?

Whether attending a downtown meeting, connecting with friends for a concert, or making your way to the airport for a flight, we make these decisions many times every week.

Driving and parking are still top-of-mind for many, though alternatives such as ride-share are growing in popularity.

The challenge for parking operations is to provide information that enables consumers to understand their options and make an effective mode decision based on the specific needs of each journey. This article provides insight into determining a consumer’s information needs during such a decision process and describes some of the common technologies used to provide parking guidance information—key information used in the decision.

Every traveler’s journey can be segmented into four simple phases, regardless of whether it’s a common trip or a one-time visit to a new destination.

Phase 1: The Pre-Journey

Before setting a foot out the door, the consumer needs to decide which mobility option is best for getting to the destination. But what makes up the best option? Primary factors include reducing cost and maximizing convenience.

Most parking operations want to leverage their facilities with an objective to fill spaces and generate revenue. For a parking operation, the pre-journey is the most important phase; this is where the battle is won or lost. If a consumer chooses not to drive, he or she won’t become a parker.

The pre-journey decision can be made in an instant when it comes before a simple trip to the grocery store or other routine errand. Or it can take significant research and planning to coordinate complexities such as distance, familiarity, multiple parties, modal transfer, carrying goods, and the like.

Understanding who your likely parking customers are and providing them useful and relevant information to assess their options will increase the probability that your facility is the selected option during the parker’s journey. Understanding that customers prioritize their desirable needs differently for various types of journeys will help parking operations better present parking options that interest the consumer.

What are the considerations a traveler makes to reduce cost and maximize convenience of a journey?

The cost of a trip is the real cost plus the indirect cost.

The real cost is how much is paid out-of-pocket for ride-share, gas, train ticket, taxi, tolls, and/or parking.

The indirect cost includes hard-to-define costs such as less convenience, longer time, and stress waiting for others like ride-share to arrive. For example, consider traveling to the airport with two oversized suitcases by subway versus driving. The lower-cost option is subway, but it comes with the high stress and struggle with heavy baggage in cramped, public spaces.

Understanding who your likely parking customers are and providing them useful and relevant information to assess their options will increase the probability that your facility is the selected option during the parker’s journey.

Parking operations have the ability to charge different rates to different customers based on their usage.

A person parking for a local lunch hangout on a lunch break values time and thus a higher fee for a shorter period of time, while a student going to class probably appreciates economic parking on the top of the garage … unless it is raining.

Convenience can also mean offering flexibility.

What if a meeting finishes early or a baseball game goes into extra innings? Is the traveler tied to a transit schedule or waiting for a taxi, or paying surge-pricing for a ride-share at peak time? If driving, will traffic be light or gridlocked?

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Parking operations must understand they are but a stop along the traveler’s route to a final destination.

How close is the lot to the place he or she wants to go? How far is the walk? Is there a shuttle? Are there stairs? Is it safe? What will the weather be? Is it central to multiple destinations?

Amenities offered by the parking operation—reservation of a prime parking space, a car wash coupon, or shuttle or valet services—can drive more business to the parking operation while increasing the opportunity cost of alternatives.

As a further example, if your parking facility supports an office building, how you share information about parking options is different to tenants or non-tenants. You can educate tenants about parking options every day by sharing information on daily parking options, weekend parking options, and local event parking options. With the right information they may not even do an online search if they know they can park in your facility for non-work activities.

However, if your facility supports an event district, you probably need to rely on online tools and other means to communicate information to most customers, some of whom may not know you exist and will likely do a search or rely on their destination to provide recommendations for transportation.

When you understand who your customers are, you can tailor your parking services to meet their needs and address their considerations, offering amenities to attract the type of clientele you want.

The table below provides some examples of communication methods and considerations for three types of common journeys.

A parking facility should also consider the mobility services it is competing against when promoting its parking services. Again, cost and convenience come

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into play. For example, it is easier for a single person to use ride-share than it is for a family of five. Also, consumers have to consider the ability to quickly request a ride-share during high-demand periods. A parking operation can effectively compete by providing attractive rates that fit a consumer’s parking times and explaining the conveniences available (preferred parking space, covered parking, valet, etc.) to reduce potential anxiety and ease their journey.

Understanding the needs of the consumer will help you tailor parking options to best fit these needs and communicate them to the customer in a way he or she can understand and compare to ride-share options.

Phase 2: The Travel Phase

During the travel phase, the consumer has selected a mobility option but continues to evaluate next steps while in motion.

Sometimes a consumer will pay for parking during the pre-journey phase and know where they are going. Other times, consumers will have a general idea of where they will park and start the journey with the plan to select parking as they get closer. With the growing use of mobile devices and connected vehicles, consumers are able to receive updates on traffic and space availability and even purchase parking from their car or phone.

Customers who have already purchased parking are likely to need updates on traffic as well as stepby-step directions to their parking. This is the level of service many consumers are beginning to expect via their phones.

Consumers who have not purchased parking look for options as they approach their destination. Just as in the pre-journey phase, the consumer will be researching their options to purchase parking.

Going to Work

Going to an Event

Going to the Airport

Communicating ■■ Signage and promotions in building ■■ Employee parking options and deals on tenant website ■■ Referrals from coworkers ■■ Internet research—monthly parking

Communicating ■■ Event website and ticketing information ■■ Consumer sites (yelp, etc.)

■■ Third-party services (Ticketmaster, parking reservation sites) ■■ Online maps

Communicating ■■ Airline loyalty programs ■■ Availability of pre-referrals from friends ■■ Booking/reservations website for parking or airline ticket ■■ Online research and planning

Considerations ■■ Costs and proximity ■■ Use of apps to check availability, reserve, and pay ■■ Ease of parking access (electronic credentials/permits)

Considerations ■■ Cost and proximity ■■ Premium services (easy or fast exit) ■■ Use of apps to check availability, ­reserve and pay ■■ Ease of parking access (electronic credentials/permits)

Considerations ■■ Location of airline check-in ■■ Duration of trip and expense ■■ Shuttle ride or no shuttle ride ■■ Remembering where you parked

THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

Is your facility providing space availability information in real time, can a customer purchase parking while enroute to your facility, and do you have a method to allow a consumer who purchased parking enroute to enter the facility?

As parking facilities sell their parking services, they should include the ability to share information on apps.

It is also important to have a method to allow consumers to enter the facility if they reserve parking enroute.

Internal signage directs consumers to the correct area of a parking facility or to an open space. The signage can be fixed or digital, providing information about open spaces in aisles.

Phase 3: Arriving

Phase 3 involves arriving at the parking lot (assuming that the traveler decided to drive/park or is taking a ride-share to a drop-off lot). Remember that for the consumer, arriving at the parking lot does not finish the journey. To the parker, the parking lot is a modal transition or a waypoint in the journey to the final destination. Many customers desire and expect additional information to complete their trip.

Useful information to navigate the last mile will likely come from the facility. The facility should consider the information needs of customers who have prepaid (direct them to their specific parking area and offer step-by-step directions to their destination) and those who are still considering where to park (pricing, location, conveniences). Typically, this information is best shared with signage.

There are two areas to consider placing signage: roadway and entry, and internally. Roadway and entry signage is used to provide specific instructions or space-availability information for arriving vehicles.

Directing consumers to open spaces or other parking facilities is important for those desiring to purchase parking. Providing instructions to consumers with prepaid permits is just as important.

Internal signage is also important to help consumers get from the parking facility to the final destination quickly and easily. Providing directions and clear instructions to the various destinations from the parking facility delivers on the service consumers expect and improves the likelihood that consumers will drive versus use a rideshare or mass transit the next time. If you want consumers to return for a future visit, make sure they do not get lost on their way to their final destination.

Technological advances have improved wayfinding, helping drivers find spaces and then find their way to their ultimate destinations.

Phase 4: Final Destination

Phase 4 is arrival at the final destination. Go back to the beginning: Consciously or not, Sally conducts a mental review of her completed journey and the overall experience. Would she choose the same journey next time, or choose something different? Is there opportunity to reduce cost or increase convenience the next time? Will there be a next time for this trip? Did she learn something new that she can apply to future journeys?

The Lesson: Occupancy Data Drives Decisions

Offering effective directions in a very visible way can affect drivers’ decisions to use a parking facility again the next time.

Occupancy data provides value in the past, present, and future. It lets a parking operation look backward to seek correlation with pricing, weather, and other factors; it lets a parking operation publish live information to parkers through signage and apps; and it points to trends where spaces might be available in an hour or in a week.

Occupancy data influences the parker’s journey.

From the pre-journey decision to the signage at the THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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Occupancy data provides value in the past, present, and future. It lets a parking operation look backward to seek correlation with pricing, weather, and other factors; it lets a parking operation publish live information to parkers through signage and apps; and it points to trends where spaces might be available in an hour or in a week. facility, the parker is assessing options. An informed decision comes from having relevant information, or data, on which to base the decision.

Occupancy data must be timely for consumers, and generally the closer to the destination the more accurate and timely the data must be. For example, signage in a garage must have timely data, while signs on a highway/roadway only need to approximate.

Presentation of data is important. A parking operation with confidence in the data will present stall/ level counts, while a parking operation with lower confidence may present approximations using ranges or red/yellow/green status.

Finally, occupancy data must be transportable. It needs to be easily shared with signage and apps and other systems. Any data that communicates with a parker, either directly or indirectly, has an opportunity to influence the journey. The IPI Data-Ex standard (parking.org/ipi-dataex) helps make parking data more interchangeable and widely distributed

Occupancy Detection Technology

Occupancy counts generally fall into two approaches: ■■ Area counts. Vehicles are counted as they enter or

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exit/depart a specific area. The area can be a lot, garage, level, aisle, or any region containing multiple spaces. The number of vehicles at any given time in the area is the difference between the entry count and exit count.

■■ Space counts. Vehicles are counted in individual spaces. The occupancy in this case is the sum of all spaces with vehicles present.

As a general rule, the cost-per-space of implementing a count system increases as the area counted gets smaller.

In many cases a parking operation may use a mixture of area counts and space counts to get a sufficiently detailed picture of parking occupancy. Some parking areas are more critical or more valuable than others and require a higher degree of accuracy, especially when data is shared with consumers in real-time.

The table below summarizes today’s common technology.

Loops are the granddaddy of counting technologies and probably don’t need much explanation.

Loops (and similar magnetic-flux technologies) detect vehicles using induction, which generates an electrical signal as metal passes nearby. They are relatively inexpensive but can easily be tricked by a

Technology

Garage/Off Street

Surface Lot/On Street

Constraints

Loops (hysical count)

In lane (entry, exit, aisle)

In lane (entry, exit, aisle)

Needs distinct aisles to count vehicle

Proxy counters (logical count)

PARCs, meters

Meters, mobile pay, thirdparty vehicle, mobile LPR

Requires significant data to build statistically accurate data from real-time transactions

Space sensors (physical count) ultrasonic, mag flux, laser

Overhead, on-ground, or inground

On-ground or in-ground

In lane counters have varying accuracy In space tend to be very accurate

Cameras (video analytics)

Usually in the lane

In lane or birds-eye

Data detail provided by in space for significantly less cost

Visual counts

Manual

Manual

THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

shopping cart or other hunk of metal, and calibration is required from time-to-time. To help with directionality, multiple loops can be used, and drive lanes are sometimes implemented to keep cars aligned over the loops. Loop counters mostly require cutting into the ground, though their cousins, tube-counters and ­pressure-sensors, are often surface-mounted. These are all area-based count technologies.

Vehicle Ground Loop Detection Circuit

Overhead sensors can be used for both zonebased and space-based counting.

Loops are effective counting mechanisms.

Overhead sensors can be used for both zone-based and space-based counting. The underlying technology often uses ultrasound or infrared lasers to measure the distance to the object below the sensor. Obviously for such technology to work, there needs to be a ceiling to affix the sensor, so this technology is best in garages; additional trussing is needed for open-air mounting as on a surface lot or garage rooftop. Cost-per-space varies depending on whether the solution is implemented for area counts or space counts. For area-counts, just like loops, accuracy is improved when vehicles are aligned into predictable drive lanes; for space-counts each space is monitored actively while ignoring cars in transit through the facility.

Ground sensors are the opposite of overhead sensors; these are mounted on-ground or recessed inground. A variety of detection technologies can be employed, including mag flux (loops on a chip), ultrasonic, and infrared, and many times a single sensor includes multiple detection technologies to reduce errors.

They are generally considered to be accurate but also expensive to install and maintain. Most commonly, the sensors have long-life batteries and use wireless communications to transmit occupancy data every few minutes. Each individual space is monitored, though some systems are capable of using statistics to interpolate occupancy where not every space contains a sensor. As a ground-based device, consideration should be given to the possible impact of equipment for cleaning or snow removal.

Video analytics is a relative newcomer to vehicle counts, and there are a variety of solutions. Each uses a form of artificial intelligence and pattern matching to classify an object as a vehicle. Area-based counts use video streaming technology to count vehicles in a lane and determine direction, while space-based counting

Ground sensors are accurate counting devices that can send occupancy data every few minutes, but they can be expensive to install and maintain.

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Video analytics are a relative newcomer to parking. is done with cameras using still images or video clips.

Technology can be limited by obstructions such as trees, sufficient lighting, and choice of mounting location. As high-end camera technology becomes cheaper to collect, the cost-per-space drops dramatically. In some cases the camera may also be able to read license plates.

What’s the cheapest way to count? Not to count at all! Instead of counting vehicles, you count something that represents the vehicles, such as payments or transactions. Gathering pay-by-space or pay-by-plate data from a meter in real-time is also an approximate indicator of occupancy. Perhaps the vehicle will leave early or stay later (or perhaps not pay at all), but in

Cameras can read license plates and identify vehicles with artificial intelligence. some parking operations these payments representing parking durations are enough to take a guess at occupancy; this may be sufficient to feed to parkers to help them make decisions about their journeys.

Consumers have many options to transport themselves to their destinations on a journey. Driving and parking is a relevant option for many of these journeys.

To better show the parking options to consumers, parking facilities need to consider who their customers are and how to best position parking services to them.

THE MUST-ATTEND EVENT FOR PARKING, TRANSPORTATION, AND MOBILITY PROFESSIONALS

ARE YOU FUTURE-PROOFED? Experience the most complete assembly of next-generation technology and innovations.

Join more than 3,500 professionals from around the world to learn about the ever-changing landscape of technology, infrastructure, and their impact on the parking, transportation, and mobility industry.

ALL THE LATEST GADGETS

Find your next solution among hundreds of products on the massive 175,000+ square foot Exhibit Hall.

Four Days Jam-Packed with Diverse Professional Development, Dynamic Networking, and the Industry’s Largest Showcase of Technology and Service Providers

CONNECTIONS GUARANTEED A variety of strategic networking opportunities from morning to night.

Video analytics can identify vehicles that have overstayed, simplifying enforcement.

Being able to share relevant information to consumers across the four phases of a journey is important to delivering a level of service that encourages consumers to continue to park themselves.

This is the difference between meeting customer needs and just parking cars.

MICHAEL DROW, CAPP, is senior vice

president, corporate development, with T2 Systems, Inc., and co-chair of IPI’s Parking Technology Committee. He can be reached at michael.drow@t2systems.com.

BLAKE LAUFER, CAPP, is founder of MiStall

Insight, Inc., and co-chair of IPI’s Parking Technology Committee. He can be reached at blake@mistall.com.

MICHAEL CIVITELLI is senior national sales

manager with NuPark. He can be reached at michael.civitelli@nupark.com.

PRACTICAL, ACTIONABLE TAKEAWAYS Education sessions — on and off the Expo floor — enhance your overall Conference experience.

ATTEND

Save $200 - Register by May 9. Bring your team and save even more!

IPIConference.parking.org

A Must-See, Must—

The 2018 IPI Conference & Expo promises to be the premier

T

HE HAPPIEST PLACE ON EARTH is about to become a bit happier, a lot more lively, and a

hotspot for parking, transportation, and mobility industry professional development, networking, and product- and service-buying. The 2018 IPI Conference & Expo arrives in Orlando, Fla., June 3–6 with everything that makes it a must-attend year after year plus a few new features and some great surprises. Read on to learn about everything IPI has in store for you in Florida!

Profwessional Development

Learning starts before the Conference begins this year with several pre-Conference programs and enhancement workshops offering credits toward CAPP certification: ■■ University of Virginia Business Management, the hallmark of Conference education offerings.

■■ Beyond Operations & Management: Building Blocks for

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THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

Successful Parking programs, a multi-day course covering strategic planning, facility design and maintenance, project management, and the Fair Labor Standards Act. ■■ Accredited Parking Organization (APO) Site Pre-Applicant Course.

■■ Building Resilience for Business Continuity During Emergencies.

—Do Experience

event for the industry. Here’s how to make the most of it.

When the Conference gets started, professional development really heats up with five new tracks of education and learning for everyone from the new parking professional to the seasoned executive. Learn about current and future trends, business and operations basics, and lots of topics curated for industry professionals looking to thrive in a different future: ■■ Moving Forward (Alternative Transportation & Mobility).

Join practitioners from across the country who have researched the effects, measured the change, and will tackle many of your questions, including, improving mobility with data and technology, improving fleet management, prioritizing parking for shared mobility services to reduce congestion, and fostering innovation in all forms of parking.

■■ Creating Success (Operations & Finance). Develop a compre-

hensive technical and programmatic approach for a multi-layered plan to address parking demand. Walk through analytical parking scenario software that displays future needs and shortfalls based on historical trends and growth projections. Learn how to conduct a Garage Operations Assessment. Explore the financial effects that result from commitment to product quality and facility upkeep.

■■ Maximizing Skills and Developing Expertise (Personal &

Staff Development). Sessions include concepts and tools customer service personnel can use to address challenging situations, how to support and preserve front-line employees from situations that encourage burnout and turnover, and guidance and best practices for leaders to foster well-being and employee satisfaction.

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■■ Exploring Places and Structures (The Built

Environment). Speakers in this track will explore the pivotal role of parking for corporations, planning, and operations with a focus on future innovation, as well as case studies that delve into redressing critical imbalances in demand versus supply in urbanized, advanced metropolitan areas.

■■ Driving Innovation (Technology & Trends). Ses-

sions will discuss best practices for cross-functional team design, stakeholder agreement, and technical challenges, and highlight various case studies that address the challenges parking and mobility professionals now face.

The learning doesn’t stop there. New Learning Labs on the Expo floor during show hours offer 45-minute presentations all about technology, how it is changing the industry, and how it best fits your operations.

And Trending Now Shoptalks and standard Shoptalks take on some of the industry’s hot topics in a open-forum style to discuss and collaborate with counterparts around the world: ■■ Special Events.

■■ IPI Data-Ex. ■■ Managing Accessible Parking.

■■ Airport Operations.

■■ Campus/University Operations.

■■ Hospital/Medical Operations.

■■ Municipal Operations.

Changing the Game

Mystery Evening Experiences If you’re adventurous and want to have some fun while you’re in Orlando, sign up for one of our Mystery Evening Experiences where we’ve taken all the guesswork (sort of) out of planning your evening.

These events are a spin on the old concept of “Dine Arounds,” but we’ve added some mystery to them. Find your passions (for food and fun) and take a chance to connect with other attendees during a night of food, fun, and adventure.

■■ Be Our Guest. Before we depart the Gaylord, we’ll make sure you get

fed and then we’ll transport you to the area’s biggest grown-up playground for an evening to tap into what thrills you the most.

■■ A Belly Full (of Laughter). Can’t decide between sushi or burgers?

Laughing or drinking? Pac-Man or Ms. Pac-Man? This is the trip for you.

■■ Adventure Awaits. The night starts with a barbecue feast and con-

tinues to a place where you can only hope you aren’t the next meal.

If we don’t lose you at location no. 2, location no. 3 promises to wet your whistle while enjoying a little blues and a little funk.

■■ Defying Gravity. Test the limits of gravity at our first location, if you

dare. Once you get your feet back on the ground, you’re sure to have an appetite, and we’ll take care of that at one of the most popular locations in Orlando. From soulful to blues to classic rock and roll, the evening entertainment will have you flying high!

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IPI’s new GameChanger sessions bring together thought leaders from diverse perspectives to highlight ideas and innovations transforming the landscape of the industry. This is a great way to get a fast education on everything coming down the pike in parking, transportation, and mobility: ■■ New Tax Laws and Their Implication on Parking, Transportation, and Commuter Benefits.

■■ Building Smarter Cities: Connecting Data, Vehicles, and Mobility Solutions.

■■ More or Just Smarter: Coca-Cola’s Program to Manage Mobility in the Pre-Autonomous Era. ■■ Wow That’s Cool! Intertwining Innovation, Magnificence, and Sustainability in Abu Dhabi.

■■ Accessible Parking & Placard Abuse: A Panel Presentation.

Facility Tours

One of the best ways to really grasp new concepts is to see them in action, and this year’s IPI Conference offers more opportunities than ever to go out to ­real-world properties and see theories and best practices in action. Tours are complimentary but with limited space and require pre-registration: ■■ Municipal Operations: City of Orlando. Visit the

city’s 10 parking garages and learn how public-private partnerships have been put to great use. Includes the

maintaining civility for yourself and those around you.

Learn how to cycle your interactions to civility.

■■ Parking Solutions Competition. Back for a sec-

ond year, this popular game-show-styled event will bring together teams from colleges and universities that have worked to design the garage of the future.

They’ll present and defend their ideas to a panel of industry judges, showcasing what the next generation of professionals think the future will bring to our industry. Wait until you see their ideas and who wins!

■■ CAPP Graduation and Awards Recognition

new state-of-the-art Dr. Phillips Performing Arts Center, the Amway Center (home to the Orlando Magic), and the new MLS Stadium.

Ceremony. Celebrate the best of the best with award winners in lots of varied categories and this year’s CAPP graduates—the newest crop of industry leaders.

Take home lots of ideas and inspiration!

■■ Special Events Operation: Disney Guest Park-

ing Operations. Enjoy an inside look at Disney’s auto plaza, parking lots, and courtesy trams.

■■ Airport Operations: Orlando International Air-

port. This tour of the facility will include the garage that was designed to LEED v4. The garage will provide an additional 1,700 parking spaces in its current configuration.

■■ University Operations: University of Central

Florida (UCF). Check out this university’s robust parking system and learn how it earned Tree Campus USA recognition. While touring UCF, you will see its robust parking system as well 1,500 acres of well-manicured and natural landscapes that have earned UCF its Tree Campus USA recognition.

General Sessions

Quick Checklist Don’t forget to download the IPI Conference mobil

Search IPI2018 in the App Store or Google Play.

e app!

Posting on social media? Use #IPI2018.

Watch IPIConference.parking.org for social media badges and web decals to use and share on social media.

Need to convince the boss? Download our Justificatio n Toolkit at IPIConference.parking.org.

Register now! Rates go up May 9.

Deadline to book your hotel room is May 10, and rooms may not be available that long—once they’re gone, they’re gone.

Delta is offering discounts through IPIConference.p arkin

General Sessions are always a highlight of the IPI Conference & Expo, and this year is no exception, with timely, thought-provoking events sure to offer ideas and strategies to share with colleagues and home and put to work:

g.org.

Pre-plan your time with exhibitors by using the Atten dee Service Center at IPIConference.parking.org to schedule appoi ntments in advance with exhibitors.

■■ Opening General Session: Mastering Civility.

Find out who else is attending—click the registration tab

Is there room for civility in today’s high-paced, headsdown, sound-bite, cut-to-the-chase world? The answer is a resounding yes. Civility brings financial, emotional, and physical benefits. Join researcher and civility expert Dr. Christine Porath as she leads a keynote on the costs and remedies for incivility in your organization. She will share how leaders can foster a more positive environment at work, tactical strategies to limit digital interruption in conversations and meetings, and finally, when there is no other recourse, how to confront effectively,

online.

Networking, Networking, Networking!

Everyone knows the IPI Conference & Expo is a hotbed of networking and the best opportunity to meet and get to know industry professionals from around the world—connections that really count. Beyond ample opportunity to chat in the halls all week, this year’s event offers several outstanding networking-specific THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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events. Spend time with old friends and say hello to new ones while having a great time! Times and pricing details can be found at IPIConference. parking.org.

■■ Opening Welcome Event: Hot & Sizzling White Party. IPI’s Open-

ing Welcome Event is known for high-energy networking, captivating entertainment, and a taste of the host city. This year promises to be no different where attendees will be taken to one of Orlando’s top destinations, featuring award-winning cuisine for an electrifying evening to remember.

Bring your dancing shoes and don’t forget to wear white!

■■ Outdoor Movie Night Mixer. For current CAPPs and those pursuing

CAPP, this event is for you. Network under the stars while enjoying a classic movie.

■■ Sunrise Stretch & Sprint. Each morning on the Coquina Lawn, at-

tendees have the option to take a yoga class or walk/run on the property.

■■ Young Professionals in Parking (YPIP) Happy Hour. Join Young

Professionals in Parking (YPIP) for our annual get together/happy hour/ networking opportunity! YPIP provides a platform for the best and the

Oh, Oh, Orlando!

Arriving early? Staying late?

Looking for things to do on your free evenings? No worries— there’s plenty to do in and around Orlando, which is among the hottest tourist destinations in the U.S. Embrace the sunshine and the area’s friendly nature and get out and enjoy!

Theme Parks

Bringing the family? Looking for fun with friends? Orlando is a huge destination for theme park fans. Take in Walt Disney World or Universal Orlando Resort, or spend some time at Sea World Orlando. Roller coasters, characters, shows, culinary delights, and thrills await, and it’s all conveniently located to the Gaylord.

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ORLANDO PHOTOS: SHUTTERSTOCK.COM

Introducing brightest of the next generation to engage, connect, and drive their careers forward.

Meet and mingle with young parking professionals under 40 and find out what the future (of parking, transportation, and mobility) really looks like. (Over 40? All are invited and welcome to join in this YPIP event to see what the buzz is all about!)

■■ Annual William M. Voigt Golf CAPP Classic Tournament. Join us for the

25th Annual Voigt CAPP Classic Golf Tournament where you’ll be able to enjoy some healthy competition but also “tee” off your connections right from the beginning of the IPI Conference & Expo.

■■ First Timers Breakfast Bootcamp. This invitation-only event is for new IPI

IPI’s new online community Log in now to ask and answer questions, share tips and documents, socialize, and network.

members and first-time attendees. Get help navigating the massive IPI Conference & Expo and meet new friends right off the bat, while learning more about IPI benefits and resources.

There’s a reason more than 3,500 parking, transportation, and mobility professionals travel to the IPI Conference & Expo every year—it’s the premier place to get everything industry-related in one spot, during one week, with connections you won’t believe. Make this your year to shine and register today. See you in Florida!

Other Attractions

Animal lover? Visit one of the city’s animal sanctuaries or parks—don’t miss Gatorland for an education and thrilling experience. Over rollercoasters?

Skydive indoors. Looking for more low-key entertainment? You’ll want tickets to the Blue Man Group, a local dinner theater, or another fabulous show; Orlando has something for every kind of entertainment fan. Wine lovers can reserve tastings at a local vineyard, nightclubs mix food and drink with music and dancing, and multiple entertainment complexes offer the chance to walk from place to place and sample different sorts of adventures every night. Golf courses abound along with

ecotours that offer unique experiences with a dose of education. Book a few hours or a day at a spa and take in world-class shopping at once of several area centers.

Boredom is not a thing in Orlando!

Want to take a look at what’s available or plan your time in advance? That’s easy too—check out visitorlando.com for lists, tips, travel information, ticket links, and everything you need to make the most out of your week in Florida.

Don't miss out

Make life easier

HAVE fun

Join the conversation now:

forum.parking.org

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Creating a Parking Technology Ecosystem Ensuring integration and compatibility helps create a comprehensive system that works for everyone, everywhere.

SHUTTERSTOCK / KAPRALCEV / A3D / BONOTOM STUDIO

By Andy Santana

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T

HERE ARE SEVERAL DIFFERENT TECHNOLOGY SYSTEMS that can be used to manage all types of parking infrastructures, and many have the capacity to share common data to help

make the parking experience ideal. When implementing new technology, integration and compatibility between systems ais key to achieving a smooth, systematic handling of parking needs. One of the most important features a central parking management system (CPMS) can have is the flexibility and adaptability to integrate with an infrastructure’s existing systems and new systems with ease to allow an amazing ecosystem of parking systems to coexist.

Two main drivers within these features are portability and automation to be able to increase productivity as well as availability in a fast-paced and changing industry. These are key for infrastructural success.

Systems integration

Almost all CPMS are dependent on data, and much of the information they store is used for more than one purpose. A system might handle account creation, enforcement, permitting, communications, and other pieces of information.

By integrating various systems, it is possible to minimize data entry and maximize data accuracy. Integration ensures data are entered, stored, and maintained in only one centralized place. Thus, a data file containing a list of students and staff can be entered into a CPMS and maintained by key personnel responsible for redistributing and sharing that data between other applications. The same principle can be applied to any data file coming from an integrated system.

SCENARIO: The ABC University Parking Office normally

gets its user data from software named Baron. This application is used across the university and managed by the university’s IT team. It creates and manages student accounts and exports student data to other departments for their needs. Baron exports these files as comma-delimited text files; someone on the parking staff then needs to manually input updated student information into the parking software. It normally takes 24 to 48 hours to make sure these data are processed and handled correctly.

SOLUTION: The ABC University Parking Office recently

invested in a central parking management system that integrates with Baron. Now, the parking office can have the CPMS pick up the text file from Baron and automatically process all the updated student information within one hour.

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There are several advantages to system integration, including avoiding the duplication of data. It can significantly reduce operational costs by removing the effort required to enter data several times into several systems. It also reduces the risk that contradictory or obsolete data are stored by various integrated systems.

For the user, the differences between various integrated systems is almost invisible. Some parking systems can be integrated to the point where, as far as the user is concerned, there is only one system. This can greatly reduce training costs and increase productivity.

Keep in mind, however, that while system integration and the distribution of data by various parking systems are great for infrastructure growth and productivity, the integration needs to be carefully organized and properly documented so any updates and changes to one system do not have unintended consequences for another.

In addition to being mindful of proper organization, hardware or systemic changes to an integrated system also tend to be more involved than with standalone systems and require tech-savvy personnel to accomplish. Integrated systems are also vulnerable to widespread failure if problems occur in any of the participating integrated systems, which is another problem that does not occur in stand-alone systems.

Nonetheless, in many cases, the advantages of having system integration greatly outweighs the costs and these inconveniences.

Automation

Automation is relatively new to the parking industry but is remarkable when integrated properly; it can increase productivity markedly depending on the infrastructure of the parking environment.

Automation is simply defined as the technology by which a process or procedure is executed without any human interaction or assistance.

When system integration exists, automating tasks such as data entry, permitting based on criteria, citing based on criteria, and sending out communications based on criteria are all possible by just creating a system procedure to handle such tasks.

When it comes to automation, making sure that an audit system is set in place is key in achieving accuracy in data processing and helpful in identifying errors and systematic issues.

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System Compatibility

System compatibility and integration are closely related. To share data between systems and for users to have access to seamless systems with common appearances, the integrated systems must be compatible with the hardware, operating systems (OS), and software such as web browsers.

One way to guarantee compatibility is to use hardware with common OS and capabilities, often by purchasing all necessary hardware from one vendor and at the same time. An example would be buying license plate recognition (LPR) cameras from the CPMS vendor and integrating them to be recognized by the software. Although this approach can lock you into a long-term relationship with a set of vendors, it maximizes the compatibility of a fully operational central parking management system with relevant and related hardware.

Another advantage of using compatible systems throughout a parking infrastructure is the potential to significantly reduce maintenance and upgrade costs.

Where parking systems are compatible and integrated,

SCENARIO: The ABC University Parking Office

currently uses Apple computers to accomplish daily parking tasks and have access to the parking software.

It recently purchased some occupancy signs that count vehicles in the lots and garages. This new counter software is not compatible with Apple computers and will only function on Windows machines.

SOLUTION: The parking office recently discovered it can install the Windows operating system on an Apple computer and did so throughout its operation.

Now, parking personnel can see occupancy counts throughout the office because both software and hardware are compatible.

parking staff need to be familiar with a smaller set of system procedures than if a wider variety of systems were in use.

Training costs are also reduced if various systems are compatible. In most cases, if all the software in use is from the same vendor, common processes and procedures will generally apply throughout, making it computer and mobile device operation systems. The easier for staff to be trained and become accustomed main advantage of having portability with compatible to the system. systems is that you always have the system on demand.

Compatible software is useful even where sysThis makes for even better productivity and reduces tems are not integrated. Use of compatible software cost in hardware as well, as users can access it on existensures that various kinds of files such as Word ing hardware or their own mobile devices. documents, spreadsheets, data files, and email can While portability is a key factor in compatibility, be shared between staff in various locations without taking precautions and ensuring access is within a concerns about data conversafe environment is very imsion or inability to read othportant. Portability brings The benefits of having ers’ files or documents. availability, and with availAn issue that can arise beability comes potential sesystems working together tween unified systems is comcurity risk. When something patibility between different is available at all times, it is efficiently makes for a truly versions. Software is regularsubject to potential security more productive parking ly upgraded—on average evthreats and/or breaches. ery two to three years. Things As the parking industry environment and allows for like major upgrades, minor handles personal data, this upgrades, or service packs could be very problematic. resources to be able to be can be released regularly and Taking precaution is key in allocated effectively. The key are primarily intended to corpreventing data breaches. rect systematic problems or Ultimately, having a cenis to make the systems work bugs. It is extremely importtral parking management ant to manage this process, system that allows for system together like an ecosystem. known as version control, to integration and is compatible ensure system stability and with other systems is key protect data. Using different versions of software can to establishing a true parking technology ecosystem. cause systematic problems to arise within integrated Nothing is worse in the moment like having to run to systems. The benefits of having systems working tothe office to use the computer there because the system gether efficiently makes for a truly more productive isn’t compatible with a different operating system or parking environment and allows for resources to be your mobile device. able to be allocated effectively. The key is to make the As the parking industry evolves into the digital era, systems work together like an ecosystem. more parking systems are becoming compatible with each other and allow for non-parking system integraPortability tion as well. With the parking industry also embracing Portability is defined as being able to access a system new technology and data science, having a hard time at any time, any place, and anywhere there is an interfinding or managing parking will quickly become a net connection. Most parking systems are limited to a thing of the past. parking environment and don’t allow for access away ANDY SANTANA is IT generalist III in the from the environment. Being able to have access at all department of parking and transportation at times is crucial, especially in the parking industry.

Florida International University. He can be The dawn of cloud-based services and platforms reached at ansantan@fiu.edu. allows everyone to have access to software online. But one of the key factors in portability is making sure the system works on all platforms, including different THE PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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2018 IPI Conference & Expo

A Massive Mall for

W

hat if you had more than a business day to shop a huge mall devoted just to parking, transportation, and mobility, with all the products and services and providers you’d need to push your operation and yourself forward?

Welcome to it. The 2018 IPI Expo offers a massive opportunity to meet providers, find solutions, and help ensure success. With more than 250 booths and more than a full working day of devoted Expo hours, it’s the opportunity of the year to connect, try things out, see and touch and feel, and put your great ideas to work with the best technology behind you.

This listing is current as of press time and is provided to help Expo attendees navigate and plan their time on the show floor. For more information visit IPIConference.parking.org or download the IPI 2018 app from the App Store or Google Play.

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PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

IPIconference.parking.org

3C Payment

Amano McGann, Inc.

Parking focused integrated card processing solutions for both card-present and card-notpresent environments. End-to-End Encryption, tokenization, EMV, PCI-DSS scope reduction, and more with full range of centralized back-office tools and functionalities. Solutions for off-street, P&D, valet, pay-by-phone recurring monthly fees, ecommerce for website reservations / permits / monthly fees / citations.

Amano McGann is the future of parking. Our intuitive product lines are designed to grow as you grow in an ever-evolving technological landscape. As the smart economy continues to change shape, Amano McGann remains committed to providing cutting edge hardware and the most comprehensive and flexible software suite in the industry. With the freedom of our cloud-based, ­real-time analytics, you are always connected to your operation.

Booth #519

ACCEO Solutions Inc., gtechna Division Booth #1933

gtechna offers scalable feature-rich parking enforcement solutions for municipalities and private parking operators. Android-based offerings on consumer and prosumer devices are a part of our long-term vision on the technology road map centered around plate-based enforcement integration

AeroVironment, Inc. Booth #1120

The AeroVironment story began in the air, early on we also understood the impact our energy technologies could have on the ground—leading to our role in the development of the GM Impact, the prototype for the world’s first commercially produced electric vehicle. Since then, our EV test systems and charging solutions have fast become the intelligent choice for electric vehicle manufacturers, fleet managers and drivers, paving the way for a cleaner, more sustainable world.

All Traffic Solutions Booth #1511

All Traffic Solutions is consistently recognized as a leading innovator in the traffic safety market for speed displays, message signs, imaging products and intelligent transportation systems, delivering groundbreaking levels of service and product capability. By integrating cloud technology into all of its products, All Traffic Solutions allows customers to manage all their equipment and data remotely, through a browser resulting in better traffic safety outcomes and initiatives related to vehicle-to-infrastructure solutions and smart cities.

Automated Valet Parking Manager, LLC

Booth #815

American Institute of Steel Construction Booth #1635

Parking garage owners must insist on an indepth review of a steel-framed alternate to compare the cost and availability of material along with the construction schedule of comparable concrete systems. High-performance coating technologies and hot-dip galvanizing offer life expectancies of more than 30 years with minimal maintenance. For more information contact the Steel Solutions Center for a no cost conceptual solution. E-mail them at solutions@aisc.org or call 866-ASK-AISC.

ARH Inc.

ARH makes your life easy with license-platebased automated vehicle access control!

Forget fobs and barcode stickers, and let ParkIT System® manage vehicle entries & exits!

Benefits: integration-free system, no fobs and works right out of the box. Completely flexible setup with customizable user rights/privileges.

ParkIT System® comes with dedicated LPR cameras, server and a pre-installed software app featuring the World’s No.1 LPR engine: CARMEN®—all available to US integrator partners through Adaptive Recognition America.

Booth #409

*Companies with logos are IPI’s Strategic Partners

No one does integration better than AVPM! AVPM is the leading provider of innovative solutions serving the parking industry with state-of-the-art PARCS, valet parking and task management systems. With AVPM® you are guaranteed to improve employee productivity and decrease labor costs, while increasing customer service and profits. We offer operators the flexibility of cloud-based or on-premise hosting solutions without compromising any aspect of the operation.

Automotus Booth #105

Automotus provides communities with parking management tools powered by our proprietary video analysis AI running on fixed-camera units.

Our services include: real-time parking enforcement, analytics tools, and frictionless one-time parking payment. Communities using Automotus solutions are able to make better data-­driven decisions, improve turnover, increase revenue, and provide their constituents with a convenient parking experience, all the while reducing long-term costs.

Autostacker

Booth #1617

Asura Technologies Ltd

Booth #619

Booth #2207

The Autostacker is the latest-model parking lift to hit the home and commercial markets. With the strength to handle loads up to 6,000 lbs. and the minimal footprint necessary for a home garage lift, the Autostacker is the perfect garage parking lift for any home or shop owner. Autostacker is no sniveling, tinker-toy hobby lift.

AWID, Inc. Booth #1204

AWID, a Global Provider of Access Control Cards, Tags and Readers for PEOPLE and VEHICLES up to 25 FEET! Our product mix includes Proximity Readers that outperform competitors at lower price points, to Long-Range Readers, that utilize LF and UHF technologies.

GLOBAL SALES....SERVICE....SUPPORT. Stop by to see our NEW uAxcess Line of UHF Readers!

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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2018 IPI Conference & Expo

Ballparc

Canada Ticket Inc.

Chetu, Inc.

Ballparc helps parking operations of all varieties say goodbye to clunky handhelds and inefficient paper tickets by streamlining their operations with intuitive mobile apps and cloud-based software. Visit us to learn how you can boost your bottom line while making day to day operations less hectic. Our product line includes an industry-leading event parking revenue control system and a sophisticated enforcement and violation management solution. We look forward to meeting you!

It’s What We Do… Specializing in ticket printing since 1979, Canada Ticket is one of North America’s most diverse specialty printers. Providing you with virtually any style of citation, ticket, tag or label required, our flexibility allows us to customize our products to meet your needs and equipment specifications… rolls, fanfolded, thermal, barcoded, variable-imaging, magnetic-striped, spitter & machine dispensed/readable tickets, flats, stickers, hang-tags, valet tickets and a whole lot more.

Chetu, Inc. provides customized software development services for the Parking industry.

We develop solutions across on-site, mobile, web, & cloud-based platforms. Our experience includes: custom parking management systems development including access control, permits/ citations tracking, monitoring, enforcement, payment processing, loyalty programs, and more features & more!

For more information please visit: http:// www.chetu.com/transportation/parkingmanagement.php

Cardinal Tracking, Inc.

CivicSmart

Cardinal Tracking, Inc. is a software development company specializing in developing solutions for the Public Safety and Parking industries. With over 400 clients in the United States and Canada, its products are recognized as powerful, innovative, easy to use and backed

by Cardinal’s outstanding service and support.

CivicSmart, Inc. provides innovative technology to the parking industry. Our “Smart City” solutions include handheld citation issuance and enforcement devices, smart parking meters, vehicle detection sensors, electronic permits, and data management systems.

Booth #1900

Bemrose Booth Paragon Booth #812

Bemrose Booth Paragon supply billions of car park and transit tickets worldwide. ‘We are looking forward to the Orlando IPI show, because we want to talk to US parking operators and let them know that our competitors are charging too much for their tickets.

BBP will supply car park tickets & receipts for all major parking equipment including Cale, Parkeon, Amano, Hub, WPS, Federal APD, 3M, Designa, Skidata and more.

Calgary Parking Authority/ ParkPlus System Booth #505

The ParkPlus System offers an integrated SaaS solution that is compatible with any existing hardware and software. Use ParkPlus to better manage your parking by reducing costs, improving customer service, and generating quality information to help you plan for the future.

Cambridge Architectural Mesh Booth #229

Cambridge Architectural began with an architect’s vision—an insight that perceived woven wire mesh as a unique and beautiful alternative to traditional designs. In 1958, Cambridge International produced a woven metal mesh to clad elevator interiors in the world-renowned Seagram Building in New York City. That first installation has lasted over 60 years, retaining its pristine look and condition. Cambridge provides a variety of fully engineered screening and facade systems for the parking industry.

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Booth #1222

Booth #601

Carl Walker, a division of WGI Booth #701

Booth #709

Booth #1210

Clancy Systems International Booth #706

Carl Walker, a division of WGI—one of the nation’s longest operating parking consulting firms—specializes in parking structure design, restoration, functional design, and parking planning, operations, and management studies. We are staffed with parking consultants, planning specialists, structural engineers, and restoration specialists who provide professional, responsive service and develop creative, feasible and economical solutions to your parking challenges.

Clancy Systems International Inc. provides comprehensive parking citation issuance and data base management services. The systems include payment processing, collections, noticing and telephone service centers.

Clancy is the parent company of “CLEARTOKEN”—the newest technology for lot fees, cell phone application paid parking, meter payments and virtual payment by cellphone interface to the Cleartoken App. Clancy is the manufacturer of the Denver Boot.

Cellopark Technologies Ltd

Cleverciti Systems Corp

CellOPark Technologies offers an advanced and comprehensive parking management system for private and public parking operators. Our system includes an innovative mobile parking payment system, permit management solutions, enforcement, parking guidance and reservations for municipal, gated and gateless parking ecosystems.

We have over half a million registered users and operate in almost 200 municipalities, universities & parking lots in the US, Israel, Latin America and Australia.

Cleverciti is an IT company in the Smart City area. Newly developed Cleverciti sensor technology allows cities and parking operators to manage their on-street parking in an intelligent and efficient way. Cleverciti sensors mounted on buildings or lampposts analyze on-street parking spaces and send real-time data about the status (available, occupied) to cities, parking operators or motorists. One sensors can cover up to 100+ parking spaces.

Booth #511

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

Booth #1235

IPIconference.parking.org

Commend, Inc.

Creditcall Corporation

Daktronics, Inc.

Commend, the world leader in security communication systems, is renowned for our audio quality, reliability and integration with access control and video systems. Ideal for the parking market, we are unique in offering both hardware and virtual systems. Our systems can be easily networked to multiple sites. Commend’s intercom stations and PA amplifiers can be installed either on twisted pair, IP or a combination.

We provide the tools to enable secure payment acceptance from any device, anywhere. From retail and hospitality, to parking, transportation or charity applications, our omni-channel Payment Gateway and EMV Kernels are at the very heart of our partners’ businesses, unifying payment transactions made in-store, self-service, online or mobile.

Payment device manufacturers worldwide rely on our contact and contactless EMV Level 1 Libraries and Level 2 Kernels, reducing their project complexity, risk and time.

Daktronics, world leader in LED display technology, engineers long lasting displays to increase parking convenience, efficiency, and revenue by providing way finding, relaying payment instructions, advertising, and more.

Daktronics builds its displays with the highest quality materials for maximum protection, and offers a nationwide customer service network and software integration services. Ideal locations for parking facility displays include outside roadways, entrances, exit plazas, and interior guidance.

Complus Data Innovations, Inc. (Complus) is a recognized leader in the field of Parking Ticket Management solutions. A full service provider of products and services to over 200 municipalities, universities, and airports Nationwide, Complus offers aa proprietary ticket management software, state-of-the-art hardware including handheld ticket writers, and 24/7 “Signature Service”. Our fully integrated suite services also includes onsite training, delinquent noticing, nationwide DMV lookups, TicketView Imaging service, online appeals and secure web-based payment capabilities.

Current Components Inc.

Data Ticket, Inc.

Current Components offers specialized payment and printer solutions from a wide variety of manufacturers with various competencies.

This experience makes us uniquely suited for helping our customers and providing them peace of mind knowing we deliver optimum “best of breed” solutions.

Conduent, Inc.

CyberLock is the technology leader in the key-centric access control system designed to increase security, accountability, and eliminate the need to rekey. Track and control all access activity (authorized and unauthorized) with audit reports to identify and prevent shrinkage.

Wireless access control, daily schedules, and the ability to secure single-spaced meters, multi-pay stations, payment machines, and remote locations make CyberLock a must for the parking industry.

Data Ticket, Inc. offers complete Parking Citation Processing, real time CA DMV access as well as out-of-state access and authorized partner with NLET’s. We offer handheld units, a permit application, chalking mechanism and are able to integrate with pay-by-phone and LPR. Data Ticket is nationwide and offers a full suite of services for our Clients to choose from. Data Ticket prides itself on its Client and Customer Service and offers Cutting Edge Technology and Resources!

Booth #1505

Complus Data Innovations, Inc. Booth #1529

Booth #1201

Conduent is a leading provider of Intelligent Parking Solutions. We provide Total Parking Management solutions for both on and off-street parking. We develop, customize and integrate the best-available technologies, and then help cities decide which work best for them. When we combine these technologies with our proven strategies for efficiently managing programs and minimizing risk, it leads directly to powerful results for our municipal customers every time.

CPI Crane Payment Innovations Booth #1005

As the world’s leading provider of money handling technology, Crane Payment Innovations offers the most comprehensive portfolio of cash management solutions in the transport and parking industry. From bank note acceptors and recyclers to a variety of different coin products, customers can be confident that our solutions are robust and efficient, and that they will deliver ROI that makes a big difference to business.

Booth #1416

Booth #1111

Booth #822

Booth #1029

CyberLock, Inc. Booth #500

Cyclone Technology Booth #101

Cyclone Technology’s patented cleaning system provides unrivaled cleaning capabilities on a multitude of surfaces to include anything from concrete to coated. The closed loop cleaning system simultaneously recovers all water and waste without the use of a vacuum leaving the surface virtually dry with no worry of water runoff. Optional recycling capabilities extend operational run times to 5+ hours on a single tank of water.

EPA Compliant!

Designa Access Corporation Booth #1415

Welcome to the Future of Parking! DESIGNA is a global leader for parking management solutions. Our integrated hardware peripherals provide cost effective automated controls that maximize vehicular throughput and minimize system downtime. As a global technology leader, our innovative web-enabled software utilizes the latest, most secure cloud technology. Clients can manage the enterprise software themselves or subscribe to our ASP Model. Are you ready for the cutting-edge technology of tomorrow? Get it today with Designa!

DESMAN

Booth #1329

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2018 IPI Conference & Expo

DoorKing, Inc.

First Transit, Inc.

Established in 1948, DoorKing has long been recognized as one of the Nation’s leading manufacturer of innovative products for the access and vehicle traffic control industry. We manufacture a variety of parking control barrier arms, automated vehicle barriers and vehicular gate operators. Our vehicular lane barrier system provides a high degree of traffic control at less than half the cost of wedges and bollard type systems.

As the leader in university transportation and airport shuttle services, First Transit has extensive experience in operating campus transit systems at 33 colleges and universities, as well as over 15 airport operations across the US. From clients with just one vehicle up to 60, we operate shuttle systems of all types and sizes.

First Transit understands the challenges unique to shuttle systems, and designs custom solutions to meet the needs of each client we serve.

Booth #607

DPS

Booth #528 DPS has been satisfying the ticket needs of the parking industry for more than 40 years. We produce a full line of machine dispensed, hand issued and jumbo numbered tickets. Accurate and reliable machine readable tickets, whether using barcodes or magnetic stripes, are our specialty. We produce validation stamps and hang tags. We also carry a complete line of stock hand issued and machine tickets. Please contact us for service, security, accuracy and flexibility.

Duncan Solutions, Inc. Booth #2001

Duncan Solutions is a leading provider of parking, tolling, and transportation management services for public and private sector clients.

Duncan’s services include enforcement solutions, citation processing, customer service, debt collections, tolling solutions, and integrated on-street parking management. Since 1936, the Duncan name has stood for quality, durability, and innovation in service to its clients. More information about Duncan Solutions is available at DuncanSolutions.com.

ECO Lighting Solutions Booth #917

Domestic manufacturer providing complete PARKING GUIDANCE SYSTEMS and LIGHTING solutions.

Falcon Vison camera based parking guidance technology fully integrated with ECO FlexTech industry leading low-glare, highest efficacy luminaires introduces CONCIERGE LIGHTING™ to the parking industry, bringing your clients with the most welcoming experience.

Proudly serving renowned clients: Texas A&M, Emory University, Johns Hopkins Medical Center, CampusParc, The Parking Spot, SP+, LAZ Parking, and many more.

ECO Parking Lights—Easy on the Eyes!™

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Booth #2016

EDC Corp. (AIMS) Booth #1013

AIMS Parking Software is used by parking operations to enforce and manage parking citations, permits and special events. AIMS provides fully integrated License Plate Recognition hardware and software for efficient citation issuance, automated lot occupancy counts, and statistics at your fingertips. Our AIMS Mobile Enforcement app generates citations in real-time and integrates with the pay-by-phone and pay-on-foot systems of your choice. Visit our booth for live demonstrations of the AIMS System.

FAAC International, Inc. Booth #829

FAAC International, comprised of the Magnetic AutoControl and FAAC Simply Automatic brands, is a leading manufacturer of traffic barriers, security and traffic bollards, access control, turnstiles and other pedestrian solutions, and door and gate operators. FAAC International can offer you locally manufactured products that are designed, engineered, and manufactured specific for your application. All products are fully supported with our warranty and proven service throughout the markets we serve, including North and South America.

FEIG Electronics, Inc. Booth #1734

FEIG Electronics manufactures and distributes contactless identification products, electronic control systems, traffic sensor systems, and payment terminals. It offers controllers for highspeed doors, barriers and bollards in parking applications and accessories, such as position detectors, light curtains, motion detectors, and RFID identification products for vehicle and personnel access control, payment, ticketing and logistics. The company sells its products through value added resellers, system integrators, OEM customers, and a network of authorized distributors.

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

FlashParking Booth #729

FlashParking is a parking technology company with a suite of products that together are reinventing parking for both consumers and parking operators. All FlashParking parking solutions— FlashValet, FlashPARCS, FlashMobile—use a cloud-based platform enabling parking operators to tap into real-time data from a mobile phone or desktop. With FlashParking, parking operators control their revenue and parking operations from virtually anywhere, while giving guests the ability to use their mobile device for a superior parking experience.

FlexPost, Inc. Booth #807

FlexPost, Inc. Manufactures a line of Universal SignPost Solutions for the parking lot. Mounted to durable high carbon steel springs. Our products are designed to absorb an infinite amount of impacts, saving property owners thousands of dollars in expensive replacement costs.

FoPark

Booth #1804 FoPark is a camera based parking solution for surface lots and garages , that provides real time space specific parking availability information for drivers and real time parking statistical data for parking managers to help them with enforcement and optimize pricing based on daily and hourly usage.

IPIconference.parking.org

Frogparking Limited

Greenscreen

Frogparking is an international market leader in innovative parking management solutions. Connect with your customers, increase your revenue, and make parking a breeze for users with Frogparking’s on-street, indoor, and outdoor parking technology. Parking is the first interaction your customers have with your business— by making this easy and stress-free, you’ll see happier customers walking through your door.

With 23 years of experience and over 7,000 installations worldwide, greenscreen® is the leader in green facade technology utilizing a 3-dimensional, recycled steel trellising system that can be installed freestanding or wall mounted. The welded wire trellis panels include attachments that meet demanding engineering requirements for wall panels, fences, screens or columns. Find more information on design, detailing and delivery www.greenscreen.com.

Booth #1404

Genetec Inc. Booth #1701

Genetec™ develops open-platform software, hardware and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control and automatic license plate recognition.

Get My Parking (Agile Parking Solutions Pvt. Ltd.) Booth #1618

We, at Get My Parking, are committed to organize the parking industry through our mobile solutions and empower motorists with a bird’s eye view of all parking relevant information. We are organizing the industry by serving the suppliers (enterprise solutions), government (smart city) and the consumers (apps).

GKD-USA Booth #1619

It is no longer necessary to choose between the essential functions of a parking facility and attractive design. By utilizing innovative building materials like GKD’s stainless steel metal fabrics, parking facades can now be beautiful, energy efficient structures.

Global Parking Solutions Booth #1629

Global Parking Solutions offers best-in-class multi-space parking payment systems to North America’s municipal government, public transport and private-sector parking clients. Supporting Pay and Display, Pay-by-Plate and Payby-Space modes, the METRO-series pay station offers coin and bill payment modes, along with the fastest credit card authorization available in the industry today. Our reliable Ezicom back office system and API allow easy integration with 3rd party solution providers.

Booth #1923

Hamilton Manufacturing Corp.

Booth #806

Hamilton Manufacturing Corp. has been in business since 1921 and is a recognized industry leader in the development, manufacturing, and support of automated parking access systems, networked site solutions, and token/change machines.

Hamilton products are designed and built to improve customer convenience and loyalty, while offering contemporary technology, legendary Hamilton durability, and superior security.

Heartland Payment Systems Booth #1707

Parking businesses across the country trust Heartland to process their payments—to the tune of nearly two million cars parked each week. One of the largest payment processors in the U.S., Heartland (NYSE:HPY) serves businesses and educational institutions of all sizes. A FORTUNE 1000 company, Heartland offers payment and payroll processing, lending, point-of-sale systems, and more. Heartland is a leader in card data security solutions and an advocate for merchants nationwide. Visit www. heartland.us.

Hectronic USA Corp Booth #2101

Hectronic provides a Full Featured Parking Management Solution which includes on and off street parking and access control equipment hardware and software for system wide management

HUB Parking Technology Booth #1729

Hub Parking Technology is the FAAC Group Business Unit that develops smart software and mobile solutions for the Parking industry, manufactures and installs Parking Revenue Control Systems, and provides pre-and after-sales services.

As we deploy our offerings, we remain keenly focused on enhancing our technology differentiation and expanding our digital expertise. We anticipate and keep up with the urban digital transformation by developing integrated, value-added solutions for better mobility efficiency.

Ideas that Stick LLC Booth #2129

The Barnacle is on a mission to revolutionize the way parking enforcement is done, making the process easier and more efficient for authorities and violators alike. Our Barnacle Parking Enforcement System uses the latest materials and technology to provide immediate cost savings, increased revenue generation, and a safer working environment for enforcement personnel.

It’s time for a better way to enforce parking.

IFB Ticket Systems Booth #629

Supply of Tickets, paper rolls and Rfid solutions Ifb Ticket Systems started as a paper transformation workshop in 1950. We are now a leading player in the tickets for access control and since 2009 the first Spanish company certified by SKIDATA and PARKEON. IFB Ticket Systems presents its new range of products with Ifb rfid as a special division manufacturing rfid products from the inlay to the ticket, card, label or tag.

Indect

Booth #523 Indect is a manufacturer of Parking Guidance Systems and also electronic signage for use in parking. Indect supplies a range of sensors, software and signage for use in indoor and outdoor parking lots. Indect specializes in interfaces to third party systems including the onsite PARCS. Indect has over 90,000 sensors deployed in the USA. We have a local office in Texas as well as factory direct and distributor offices around the world.

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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2018 IPI Conference & Expo

Infotraffic

INTEC Controls

Inugo Systems

Infotraffic specializes in digital displays of real-time information. Our innovative digital price management solution for parking facilities allows for automated programming of rates to maximize occupancy and revenue. Infotraffic has equipped over 40 parking facilities with 200 indoor and outdoor digital displays in Europe and North America. Pioneering the trend in parking digitalization, Infotraffic is at the forefront of the dynamic pricing revolution. Come visit us at IPI Booth Booth #1723!

INTEC Controls provides carbon monoxide monitoring and ventilation control systems meeting the highest global standards for safety, reliability and energy efficiency including UL2075, EN50545-1, IMC2015 and CA Title 24.

With over 26 years of experience and over 20 million square feet of carbon monoxide monitoring added in 2017 in the US alone, INTEC Controls continues to be a trusted, industry-leading, global source for this very important but often overlooked piece of enclosed parking garage operations.

Inugo is a startup founded to revolutionize the way that we Find, Park & Pay for parking.

Parking professionals have an opportunity to utilize their under-used parking facilities and generate a revenue while offering parkers a ticketless and a cashless parking experience. Inugo offers a simple, seamless and cost-effective parking management tool which allows Parking Operators to configure multiple parking facilities and add differentiated rates while catering to diverse user groups.

Booth #1723

Innoplast, Inc

Booth #908

Booth #707

IntegraPark

Innoplast specializes in innovative products for vehicle and facility protection—Our most popular, BollardGard post covers, install quickly and securely with our gripper tabs to improve visibility, safety and appearance while reducing maintenance costs. Additional offerings: speed bumps, column protectors, delineators, flexible posts, steel pipe, and clearance bars.

Booth #721

Integrapark is the leading provider of accounting and operations management software for the parking industry. Our products include PARIS for managing monthly parkers, Geneva to automate the back office accounting, and Rome, to pull revenue information from the garage to the general ledger.

Inpro

Integrated Decisions & Systems, Inc. (IDeaS)

Booth #1420 JointMaster®, a division of Inpro®, protects buildings in their stand against the elements to provide a safe environment for people.

INRIX

Booth #613 INRIX is a global leader of connected car services and transportation analytics, leveraging big data and algorithms to improve mobility. Our platform refines big data into parking intelligence, helping drivers park seamlessly and also helps organizations make data driven decisions to optimize parking management.

INRIX acquired ParkMe in 2015, cementing our position as the preferred provider of parking information and services to leading automakers & developers, including Audi, BMW, Lexus, Mercedes-Benz, Microsoft and Google’s Waz.

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Booth #1720

IDeaS—A SAS Company is a leading provider of pricing and yield management software, services and consulting.

Working with car park organizations around the world to identify new opportunities to enhance revenue, outperform competitors and improve business performance, IDeaS takes you to the next level with demand based dynamic pricing. Using advanced analytics to deliver self-learning forecasts and optimal pricing strategies, IDeaS automated revenue management solution leads the way.

International Zinc Association Booth #1902

The International Zinc Association supports and advances zinc products and markets through research, development, technology transfer and communication of the unique attributes that make zinc sustainable and essential. Zinc coatings provide proven corrosion protection for steel as both a barrier coating and through galvanic or sacrificial protection.

Applied by galvanizing or metallizing, zinc coatings provide decades of maintenance free life to exposed steel structures and also for concrete construction, by protecting embedded reinforcing steel.

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

Booth #835

IP Parking Booth #1829

IP Parking is a developer and manufacturer of web-based Parking Access & Revenue Control Systems. Based in New York City, IP Parking serves end users and distributors both in the US and Canada.

iParq

Booth #1705 iParq offers a proven, stable, and secure parking management system that is currently used in over a thousand locations across the country. Our solutions are shaped by parking best practices, r­eal-world feedback, and almost two decades of road-tested experience. iParq is a ­fully-hosted, web-based solution for all of your parking management needs; specializing in permits, enforcement, collections, and event management.

IPDisplays LLC Booth #2301

IPdisplays manufactures signs can receive up to the second data about parking garage space availability. Improve efficiency by displaying the time, number of spaces available, and by-thehour pricing data. IPdisplays’ intelligent LED displays can process your data using thresholds and basic logic to communicate exactly what you want your visitors to know. Provide emergency messages in varying weather conditions, and level closures.

IPIconference.parking.org

Kimley-Horn and Associates, Inc. Booth #1301

IPS Group, Inc. Booth #1809

Based in San Diego, CA, IPS Group focuses on the design, engineering, and manufacturing of intelligent parking technologies, payment processing systems, SaaS management software, and low-power wireless telecommunications.

The company offers a fully-integrated smart product suite comprised of single-space meters, multi-space pay stations, pay station upgrade kids, vehicle detection sensors, smart cash collection systems and SaaS management software with advanced analytics.

IPSens, LLC Booth #1313

At IPsens we GENERATE, INTEGRATE, PROCESS and DELIVER parking data and parking management solutions.

From our basic software solution for managing small lots, to our enterprise level solutions custom designed for your unique needs, we have a cloud hosted solution that can optimize your parking management operation. IPsens, Parking Data: EMPOWERED

KEYTOP USA Booth #529

KEYTOP USA has been established as a high-technology manufacturing company based in Houston, Texas. We currently do business catering to a wide variety of market segments including advanced Parking Systems with partners mainly in Asia and North America.

KEYTOP USA is a vibrant and entrepreneurial company with solid growth.

As one of the nation’s premier planning and design consulting firms, Kimley-Horn offers creative, real-world solutions to private and public sector clients in a wide range of service areas.

We partner with technology, traffic, transportation, parking design, parking planning, land development, and autonomous vehicles experts to provide answers and deliver a better parking experience. We are the only parking consultant who can bring in-house, holistic solutions for parking that integrate into a wider transportation network.

Linebarger Goggan Blair & Sampson, LLP Booth #1107

Linebarger Goggan Blair & Sampson, LLP is a national law firm focused on collecting delinquent government receivables, including parking tickets, traffic citations, toll violations, court fees and fines, taxes, and other receivables. For over 40 years the firm has provided customized collection programs for its public-sector clientele. Learn more at www.lgbs.com. Principal Office: Austin, TX. The attorney responsible for this advertisement is Carmen Perez.

LocoMobi, Inc.

Kowee

Booth #1816

Booth #1721 Using proprietary and highly innovative yield and pricing techniques, we will help you optimize your parking revenues.

Our revenue optimization software solutions are the most innovative and best in class. They are dedicated and developed by parking experts for the parking industry. They help directly address core questions that effect a parking manager: Which prices should we offer? For which customer segments? At what time?

LAZ Parking Ltd. Booth #1805

LAZ Parking, founded in 1981, is one of the largest and fastest growing parking operators in the United States operating nearly one million parking spaces across the country. With over 35 years of experience providing parking management services, LAZ works seamlessly across a variety of markets including hospitality and valet, office buildings, medical, airport and transportation, campus, government and municipal, retail, events, residential building and shuttle services. Parking is our industry, people are our passion.

LocoMobi provides a complete ecosystem of products and services to the Parking & Transportation industry. Customized cloud-based solutions that utilize the most pristine technology on the market today. Cloud communication between equipment and mobile devices is our business focus.

LymTal International, Inc. Booth #1428

LymTal International, Inc., is a manufacturer of waterproofing and concrete protection products.

Marketed under the Iso-Flex brand name, the complete package of materials and systems is focused in Division 7 Waterproofing and specifically the parking garage market.

The Iso-Flex brand has 50 years of history and the product scope includes; deck coatings, sealants, sealers, and expansion joint systems.

Iso-Flex products are installed through approved installers and are covered by single source warranties.

MacKay Meters, Inc. Booth #1929

Incorporated in 1960, J.J. MacKay Canada Limited (MacKay Meters) is a recognized world leader in the parking control business.

The MacKay product line includes: • Single-space parking meters featuring the mkBeacon™ and the MacKay Guardian™ X Series mechanisms.

• Additionally, MacKay manufactures its own line of parking meter housings, locks and decorative poles.

• The MacKay Guardian™ Multi Elite and MacKay Tango™ pay stations.

• Sentinel™ Meter Management System

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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2018 IPI Conference & Expo

MAPEI Corporation

Medeco High Security Locks

MiStall Insight Inc.

MAPEI, a global corporation with 70 associated manufacturing facilities in 32 countries, has been supplying residential and major commercial projects with total solutions for concrete restoration systems for decorative concrete for more than 80 years. Visit our website at www. mapei.com for technical information or call 1-800-42-MAPEI (1-800-426-2734) for the nearest location.

Medeco is the industry leader in high security locking systems. Medeco’s Intelligent Locking System featuring Nexgen locks and keys empowers users to control access with electronic scheduling, reduce operating costs with electronic rekeying, and monitor all accesses with detailed audit reporting. A plug-and-play solution, all power comes from the Nexgen key, so there is no hard wiring. Simply remove the mechanical lock and replace it with a Nexgen electronic lock.

MiStall uses cameras and artificial intelligence to provide real-time occupancy and availability data in surface lots and curb-side. Our solar powered, cellular cameras provide a completely wire-free, standalone implementation suitable for a pole or building. With quality data you take action to make better decisions, see overtime parkers, direct enforcement, audit your lots, and price parking right. Share live parking availability with parkers on their mobile devices to help them find parking faster.

MEYPAR

MM Systems Corporation

Meypar focuses its innovation efforts on usability and added value; usability to offer a more transparent technology, both to operators and to the thousands of citizens that use our solutions every day, and added value to optimize operations and contribute to our clients’ bottom line.

With this foundation, we aim to continue to expand in the United States, where we are already present in Arizona, Nevada and California, and also to continue moving forward.

Founded in 1960, MM Systems offers waterproof, fire rated, thermal and seismic expansion joint systems meeting the rigorous demands of parking structures, stadiums and buildings. Our total “engineered solutions approach” provides design and installation support to architects, engineers, and contractors. Heritage, values and imagination make MM Systems a leader in the expansion joint and fire protection industry.

Booth #310

Mathom Inc. (SEPP-Parking) Booth #316

SEPP-Parking—the parking meter App. The SEPP-Parking App turns your smartphone into a parking meter.

With SEPP-Parking, you simply don’t have to go to the parking machine. No estimation of the parking time and scrapping of money (coins), no typing in the number and depositing of the ticket in the car. The perfect solution for municipalities, commercial parking operators, event parking and universities in addition or as a replacement to the traditional parking meter.

MDI Worldwide

Booth #1523

Booth #1611

Booth #2201

Millennium Digital Technologies

MDI Worldwide designs and manufactures a wide assortment of indoor and outdoor products for promotional signage, merchandising, and fixturing. In addition to over 200 stock models of frames floor stands, and curb signs, MDI can create custom displays built to your specifications. Our Traffic Control Division has a complete line of products for the parking industry which includes: reflective roll-up signs, portable sign stands, channelizers, and safety vests.

Booth #1317

Millennium Digital Technologies, LLC is a leading supplier of specialty networking, security, compliance and technology management solutions for the parking and other verticals. We encourage you to contact us at 877-263-8324 or visit our website at www.md-tech.biz to learn more about what makes our solutions the most comprehensive and cost-effective solutions available.

Meadow Burke

Miller Electric Company

Meadow Burke is a leading manufacturer of tilt-up, precast, forming, reinforcing and bridge concrete accessories. Our products are sold and distributed throughout North American to help connect, form, reinforce and lift concrete.

Miller Electric powers the possibilities to a more connected future. We help companies build, monitor, maintain, and optimize the entire life-cycle of their energy and information infrastructure. Miller Electric can furnish, service and install your lighting, ALPR, digital signage, generators, DAS systems, surveillance cameras, access control, emergency phones, and much more.

Booth #1321

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Booth #1331

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

Booth #1507

Booth #1129

MobileNOW! Booth #620

MobileNOW! is a leading provider of mobile payment methods for daily, monthly, and event parking. MobileNOW enables virtual payment, merchant validations, consulting, and partnerships with our clients. The MobileNOW! platform offers full enforcement, management and detailed reporting capabilities. MobileNOW enjoys 99% client relationships, and the only experienced parking professionals in the mobile payment industry. Providing the best net revenue in the parking industry. Privately owned without venture capital or conflict. For more information, visit Mobile-NOW.com.

Mobile SmartCity Corp (DBA Pango) Booth #1319

Mobile SmartCity is the Fintech company providing mobile payment services for parking, transit, ride-hail and other city services. Its offerings include mobile payments, navigation, and smart routing. Mobile SmartCity powered

by Pango offers real time enforcement and traffic analytics and is available in more than 60 cities worldwide, serving more than one million active accounts.

IPIconference.parking.org

Nagels North America LLC

NOVAtime Technology Inc

The Nagels Group is recognized worldwide as an innovative company specializing in the production of machine issued tickets. With over 20 years of ticket printing experience and with distribution to over 65 countries we truly are a worldwide supplier. Nagels specializes in the printing of magnetic stripe tickets, thermal tickets and our newest product line of RFID tickets and Access cards. As a certified partner of most equipment manufacturers we are a one stop solution.

With over 18,000 customers, NOVAtime is the leading Workforce Management / Time and Attendance solution provider selected by many of the best-managed companies in the world.

Founded in 1999, NOVAtime is known for its leading-edge software and hardware technology and integrating Workforce Management solutions with Human Resources and Payroll systems.

Booth #910

NuPark

Park Assist® is the parking industry leading camera focused innovator with the most camera based parking guidance installations in the world. Our technology helps customers effortlessly find parking spaces in real-time as well as find their cars when they return. Simultaneously, we provide parking operators with tools to improve customer satisfaction, create new revenue opportunities, realize greater operational control, capture parker analytics and expand CCTV capabilities.

Booth #923

National Car Charging Booth #1606

Founded in 2011, National Car Charging is the largest independent distributor of charging equipment in the country. We will make sure you find the right product, at the right price, and that your EV charging project is as easy as possible.

Nationwide Payment Solutions Booth #1109

Nationwide Payments is proud to be one of the most respected names in the Parking Industry.

We offer EMV certified attended and unattended solutions along with end to end data encryption. We have rapid transaction processing times and a dedicated team of Parking Experts that contribute to your bottom line. We have diverse payment options for the parking industry.

Our new features and software updates remove cost and downtime. Give us a try!

Nedap Identification Systems Booth #1309

Nedap Identification Systems is the leading specialist in systems for long-range identification, wireless vehicle detection and city access control. Our readers, sensors and controllers optimize, monitor and control the movement of vehicles and people. Safe, secure and efficient.

NetPark

Booth #804 CLOUD HOSTED PARKING SOFTWARE SOLUTIONS Providing the parking industry the latest in cloud based self-park and valet parking technologies for revenue control, web design and mobile apps.

Booth #612

Booth #1218 The NuPark Parking Management System was designed to leverage License Plate Recognition (LPR) technology in order to revolutionize the management of your parking operation. NuPark provides back-office software, in-field hardware, and e-commerce solutions designed for permit management and parking enforcement. Built on a modern platform that integrates the latest technology with customer expectations, the NuPark Parking Management System offers tools and features that optimize daily workflow, improve operational efficiency and increase revenue.

O&S Associates, Inc. Booth #1519

O&S Associates is a leading source of design and restoration services for parking structures nationwide. We offer complete architectural and engineering services in addition to financial, feasibility, demand, PARC’s design, technology consulting, and operational studies. www.oandsassociates.com

Pacific Cascade Parking Equipment Corporation ParkingZone is the online brand for Pacific Cascade, launched in 1987, which is the largest provider of supplies and related equipment for the parking and transportation industry. Visit us at www.ParkingZone.com!

Park Assist Booth #1717

ParKam

Booth #809 ParKam has developed the only parking navigation system in the world, that identifies availability of parking spaces using cameras, navigates the user through its App to the parking spot nearest to his destination, making sure that he actually arrives at an available parking spot, and also allows him to pay for the parking through the App. Additional features include illegal parking detection, differentiated pricing and more.

Parkeon

Booth #1209

ofo

Booth #401 Founded in 2014 and based in Beijing, China, ofo is the world’s first and largest station-free bike sharing platform. ofo is committed to providing the best short distance transportation solution, solving the “last mile” transportation problem by turning the last mile into a green, low-emission trip.

Parkeon is a global provider of smart city solutions serving over 4,000 cities worldwide.

Our key offerings include multi-space parking meters, Whoosh! mobile parking payment app, on and off street parking guidance, and digital services such as merchant coupons and advertising. Parkeon also provides a wide range of back-office services such as financial reporting, E-Permitting, Validation Codes, and enforcement solutions.

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

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2018 IPI Conference & Expo

Parker Video Intercoms

Parking Logix

Parkmobile, LLC

When guests press the “help” button, greet them with a smiling face! Discover how our two-way video intercoms put the human touch back into your automated parking facilities. Stop by our booth to experience a live demo using our remote face-to-face HD video intercoms that bolt onto your existing PARCS equipment. Ask about our 24/7 Remote Attendant Call Center services too! We can answer your calls for as little as 52 cents per hour!

Parking Logix™ provides the simplest, most accurate and cost effective parking counting solution on the market. OpenSpace™ is used by parking managers to enhance attendance and revenues, improve customer services, reduce congestion on surrounding streets, and get key performance data to drive marketing, pricing and asset utilization strategies.

Parkmobile, LLC is the leading provider for on-demand and prepaid mobile payments for on- and off-street parking. Their services have been adopted in more than 2,000 locations, including 35 of the top 100 cities in the U.S. by millions of registered users.

Booth #517

ParkEyes

Booth #1228 ParkEyes manages and provides every day the security of over 2 Million cars in more than 25 countries around the world.

In addition to guidance functionalities, ParkEyes is the only Camera-based Parking Guidance System providing 24/7 video security and video-recording in real time of all its cameras simultaneously. Furthermore, ParkEyes offers Locate Your Car feature via totem or smartphone APP, intelligent Lighting and total parking control functionalities.

ParkEyes is bringing the Future now.

ParkHelp

Booth #1623 At ParkHelp we have been developing and installing smart parking solutions for more than 10 years. With over 500,000 parking places installed in 50 countries, we are the global leaders in parking and mobility solutions. ParkHelp offers the smartest parking experience, guiding your customers efficiently to free parking spots and allowing them to easily locate their vehicle.

We bring smart technology to your property, increasing profitability and cutting down operating costs.

ParkHub

Booth #1806 ParkHub is a Dallas,Texas, based technology company that provides software and hardware services for the global parking industry. The company’s mobile POS device “Prime” provides the ability to scan and authenticate, in real-time, pre-paid parking passes as well as the ability to accept multiple payment options. All transactions are captured in the business intelligence system “Portal” which provides real-time reporting of parking revenue, inventory availability and control, and management of Exempt and VIP parkers.

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Booth #717

Parking Reservation Software Booth # 1517

Why is Parking Reservation Software your best option? Because it offers so much more than reservations!

1. Developed by a team with decades of experience in travel/parking 2. Optimized for these parking operations: Off-Airport, Off-Cruiseport, Downtown, Event, Hotel 3. Built with these features: Real-Time, Central Reservations, Revenue Management, Robust Reporting, White-Label, Loyalty, Omni-Channel, Dynamic Pricing 4. Simple to use, giving the parking operator full control 5. USA based

Parking Revenue Recovery Services, Inc. Booth # 1418

Parking Revenue Recovery will turn your unpaid Parking Fees into Revenue. Our team of professionals are highly trained and specialize in enforcement, collections and citation processing of parking notices, violations and citations.

Parking Sense USA Booth # 1410

Parking Sense is a parking intelligence company delivering a comprehensive suite of solutions to the transportation and parking markets. We provide an integrated platform known as Parking as a Service (PaaS) to satisfy the mobility needs of our customers. By expediting traffic patterns, we reduce congestion, carbon intensity, and optimize parking infrastructures which redistributes demand in space and time. This is the ultimate low energy technology that works with environmental compliance and sustainability.

PARKING PROFESSIONAL | APRIL 2018 | PARKING.ORG/TPP

Booth # 319

Parksol USA Booth #1031

Parksol USA provide parking automation and parking management solution with cutting edge and world-leading technology in the world, our equipment and software solves any parking issues as well as improved parking efficiency, customer service and adds incremental parking spaces. Our products and customers service are innovative , unique and pragmatic. We customize our range of products to the clients need base on there parking building ,traffic behavior, variety of all tenants and more.

ParkWhiz, Inc. Booth # 1119

The single solution for incremental income and intelligent yield management • Acquire new customers while lowering marketing and administrative expenses • Maximize yield for each spot • Maintain full control of listings and track revenue all in one simple dashboard • Get real time feedback and reviews from customers

Passio Technologies Booth # 1422

Passio, part of the Solstice Transportation Group, provides scalable transit solutions for systems of all sizes that improves efficiency, controls costs, and enhances passenger experiences. Core offerings include real-time vehicle tracking, passenger counting, automated voice announcements, electronic signage, passenger identification, business analytics and customer feedback via text message. Passio’s proprietary platform, IncroMAXX, provides a single management solution that integrates the technology that passengers demand and operators require for excellence in transit service delivery.

IPIconference.parking.org

Passport

Booth # 1711 Passport is the industry’s leading mobile technology company specializing in enterprise business applications and payments for the public and private sector. Passport’s product lines—parking payments, transit payments, enforcement and permit management—collectively serve to deliver dynamic tools for agencies to better connect with their communities. Its services have been adopted by over 450 agencies on over 5,000 locations globally including Chicago, Toronto, Boston, Portland, Westminster, and Miami.

PayByPhone Technologies, Inc. Booth # 1601

PayByPhone is one of the fastest growing mobile payments companies in the world, processing more than $325 million in payments annually.

Through the company’s mobile web, smartphone and smartwatch applications, PayByPhone helps over 14 million registered users easily and securely pay for parking without the hassles of waiting in line, having to carry change or risking costly fines.

PayLock IPT LLC Booth # 1104

PayLock IPT has invented new ways to provide parking management services that will change how your customer views you—for the better.

SmartBooting, Digital Permitting, and Enforcement Services help public and private parking operators run lean, mean, and green AND change motorist behavior for the better and. At no upfront cost, you’ll get hardware, software and the nation’s best call center resulting in saved time, more choices, and fewer complaints.

Payment Express USA LLC Booth # 604

Payment Express is a high growth, innovative global leader in payment technology. Providing PCI DSS compliant card readers and credit card processing for parking providers, we’re certified with all major card schemes. A global end to end payment platform that facilitates parking payments seamlessly in real time.

Peripheral Dynamics Inc. Booth # 504

• Cell Phone Card Readers • Color Card Printers • NFC Near Field Communications Readers • PCI Compliant Read Heads bringing anti skimming to the source!

• Magnetic Stripe Readers and Writers • Smart Card Reader/Writers • Magnetic and Smart Card Dispensers • RFID Contactless Reader/Writers • Paper Ticket Printer/Dispensers • Optical Mark Sense Scanners with Optional Printers • Image Document Scanners including OMR-OCR-BCR • Document Scanning Software

Pierce, Goodwin, Alexander, & Linville (PGAL) Booth # 1917

PGAL is an international architectural firm with 10 offices throughout the US. PGAL designs a wide range of parking structures from 300 to 9,000 cars that are contextual to their surroundings. PGAL brings to every assignment the perspective and discipline of a long established firm as well as the energy and vision of a contemporary, cutting-edge corporate culture with 200 professionals. PGAL has completed signature parking garages for many public and private clients.

POM Incorporated Booth # 801

The originator of metered parking offers conventional coin meters and solar smart meters, MeterManager.Net cloud dashboard, prepaid smart card systems, SmartLock, security collection equipment, Victorian post accessories, and a wide variety of meter vaults. See what makes our meters different and better, and see our new payment method. No matter the environment, demographic, or budget, we’ve got you covered.

ISO 9001:2008 Quality Certified, Made in USA, 100% Woman Owned Business.

Q-Free Boston Booth # 2029

Q-Free is a leading supplier of products and solutions within the global Intelligent Transportation Systems (ITS) market. Within Q-Free’s ITS portfolio, Q-Free offers a class-leading, end-to-end range of solutions for parking management that cater to all levels of sophistication.

The company’s ITS portfolio includes cutting-edge solutions for Tolling, Parking, Traffic Management and Connected ITS (C-ITS)/Connected Vehicle. These solutions allow Q-Free to supply ITS which address all road infrastructure financing, operating and condition-monitoring needs.

Q-SAQ, Inc. Booth #732

Q-SAQ, Inc. is a US organization focusing on the vehicle parking gates market. The company’s foundation was built on over 25 years’ experience in the parking and access control industries as well as gates and barriers market.

Our parking barrier gates are highly reliable and provide flexibility and functionality to make your project a success.

R&D Technical Solutions Ltd Booth #608

R & D Technical Solutions Ltd. established in 2001, is a rapidly growing company well recognized by our customers for exceptional customer service, superior quality of our wide range of product lines. The most recent growth includes Kelmar®, EMBE® and various other epoxy coatings for the building industry. Kelmar® has a proven track record in the market since 1970, a non-combustible, high wearing, Traffic Deck Coating System. All Kelmar® Systems meet ASTM C957/C957M testing standards.

Reno A&E/Eberle Design Booth #1122

Eberle Design, Inc. (EDI) and Reno A&E (RAE) provide a wide array of vehicle detection products from inductive loop detectors, Automatic Vehicle Identification systems, Accurate Count Detectors with Directional Logic and Prefabricated roadway induction loops.

EDI will be demonstrating their flagship DEFLECTOMETER series loop detectors which provide advanced features such as a built-in frequency meter, signal “CALL” strength meter, and loop diagnostics.

RAE will be demonstrating their DL-ATG Series of Accurate Counting Vehicle Detectors.

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Res-Tek

Booth #808 Protect your investment and save time with the one-hour cure for parking decks. Res-Tek’s DEK-Guard™ is a high-performance deck coating system that provides the durability you need along with protection from moisture, salts and automotive fluids. By taking advantage of the properties of methyl-methacrylate (MMA), the DEK-Guard layered system provides a better bond to the substrate, faster curing time, increased flexibility and extended product life.

RezPort, Inc. Booth #1616

RezPort offers white-label parking technology solutions for airports, cruise ports, municipalities and universities.

Integrated seamlessly into your existing website, our cloud-based platform allows for the creation of a branded solution encompassing every aspect of your parkers’ needs with: • Industry’s best white-label reservation system • Central reservation system • POS technology • Customer loyalty rewards • Online monthly

Rollpark

Booth #1612 Rollpark is a re-usable and eco-friendly parking material ideal for temporary parking, events, or as an eco-friendly alternative to asphalt and concrete.

Rydin

Booth #2007 Rydin is a manufacturer of security printed parking control products and software developer for parking management applications. We serve numerous industries including Municipalities, Colleges, High Schools, Airports, and Hospitals. Our extensive line of security-printed products includes window and bumper decals, double-faced decals, hang tags, special event tickets, and informational signage.

SB Ballard Construction Company

Sentry Protection LLC

S.B. Ballard Construction Company is a General Contracting/Construction Management firm based in Virginia Beach, VA. Performing services thorough out the State of Virginia & greater Mid-Atlantic. We approach every project the same way we approach every relationship: with honesty, integrity and open communication. It is our constant innovation that keeps us competitive, yet our core values that have made us successful.

Signal-Tech

Booth #705

Schaper Company Booth #1021

Schaper specializes in all the types of painting that the parking structure industry requires.

Airports, Shopping Malls, Office buildings, Canopies, Hospitals, Medical Centers & Industrial areas with additional services available.

Scheidt & Bachmann USA, Inc. Booth #929

Scheidt & Bachmann, a leading international transportation solutions provider since 1872, provides premier parking access and revenue control systems to clients in various business industries. For more information, visit Scheidt & Bachmann’s website at www.scheidt-bachmann.com.

Selex ES Inc. Booth # 708

Leonardo’s ELSAG license plate recognition solutions are globally deployed for use in parking, tolling and law enforcement applications.

Our software and hardware are developed and manufactured in the USA. Applications include access control, time enforced parking (e-chalking), digital permit management/enforcement, pay-by-plate integration, and automatic ticketing integration. Additionally, we offer Intelligent Transportation Management Systems and Land Mobile Radios.

Rytec High Performance Doors Booth #2213

Rytec is North America’s leading manufacturer of high-speed, high-performance doors.

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Booth # 1009

Booth # 1429

Signal-Tech is a US manufacturer of LED signs.

We offer a complete line of LED parking signs, The RedStorm™ Parking Guidance System and Space Available signs with 4-digit counter displays. Our LED signs are ideal for entry, exit and wayfinding applications. We can also customize LED signs to your specifications, with fast leadtimes and no minimum order quantities.

SKIDATA, Inc. Booth # 905

SKIDATA is an international leader in the field of access solutions and their management. Almost 10,000 SKIDATA installations worldwide in ski resorts, stadiums, airports, shopping malls, cities, spa & wellness facilities, trade fairs and amusement parks provide secure and reliable access and entry control for people and vehicles. The integrated concepts of SKIDATA solutions help clients optimize performance and maximize profits.

Smarking, Inc. Booth #1019

Smarking consolidates critical parking data to enable parking professionals to increase revenue, efficiency, and operational knowledge, through insights, dashboards, reports and recommendations, while increasing end user customer satisfaction.

Snow Dragon Snowmelters Booth #711

Snow Dragon is a Cleveland Ohio based manufacturing and engineering firm that specializes in building energy efficient snowmelters for users with space limitations, congestion issues, and/or high security requirements. These snowmelters range from stationary to mobile units sized at 5.8 million to 54 million BTU’s per hour melting 18 to over 180 tons per hour. Please visit www.snowdragonmelters.com for more information.

IPIconference.parking.org

Stego Inc. Booth # 429

Southland Printing Co., Inc. Booth #1229

Southland Printing provides all Brand/MODELS of Machine and Hand Issued tickets.

Our products include Mag Stripe, Bar Code and RFID enabled products plus Validation/ Scrip Books, Hang Tags, Decals, and Every Ticket Imaginable!

Southland offers... over 150 STOCKED items ready for 24-hour shipment...20 WORKING DAY TURNAROUND on all products...worry free ORDERING via Phone, Fax, Email or our Web Site. We can supply what you need when you need it!

SP+

Booth #1105 SP+ is a diverse provider of professional parking, ground transportation, facility maintenance, security and event logistics services to property owners and managers in all markets of the real estate industry. We are operations specialists who link innovation with exceptional market-based expertise in each of our service lines.

With nine distinct operating divisions—each focusing exclusively on a single market—we are experts at understanding and satisfying their specific needs.

SpotHero

Booth # 1206 SpotHero is a parking reservation service that empowers operators to sell inventory online.

Operators can capture online demand by listing on SpotHero’s mobile and web platform to bring in customers that would otherwise not find their facilities. SpotHero currently partners with hundreds of parking companies across the country and if we’re not in your city yet, we will be soon!

Since 1980, STEGO has produced leading products for energy efficient thermal management of electronic components. Convection heaters, fan heaters, and filterfans to name a few. These products keep enclosed electronics on small and large scales running safely, economically, and reliably, from state-of-the art server racks for international corporations to wind turbines in extreme environments. With locations and strategic partnerships around the world STEGO is The Electronics Protector.

Superior Recreational Products Booth #1521

Superior Recreational Products (SRP) has spent nearly three decades developing and acquiring product lines that help you play, relax, and live. We manufacture commercial fabric shade structures for parking areas of all sizes.

We have installations across the United States from apartment parking decks in Oklahoma to small car shades at offices in Florida. Stop by our booth to learn how we can create a custom shade for your needs.

SURVISION Booth #713

SURVISION is a global leader in License Plate Reading (LPR) with 20,000 sensors deployed in more than 30 countries thanks to our 300 Value Added Integrators. Our sensors backed with our unique support software and innovative technologies provide integrators the best LPR systems for parking applications.

Systemair Inc. Booth #1018

Systemair is a leading ventilation company with operations in 50 countries worldwide. The company offers a smarter alternative to traditional ducted ventilation system for parking garages— Jet Fan Ventilation Systems. The combination of modern jet fans, tailored components, multispeed operation and intelligent control results in a system fully attuned to your specific project requirements. Unrivaled in its efficiency, with nearly 85% energy savings—a truly “Demand Control Ventilation System” for underground parking garages.

T2 Systems, Inc. Booth #1401

T2 is the largest parking technology provider in the country, with more than 23 years in the parking management industry and currently serving thousands of parking professionals. T2 integrates the best people, processes and technology for powerful, high performance and secure parking solutions. Its open technology and processes are used to manage more than 200 million parking transactions for over 2 billion dollars annually across all 50 states and nine provinces in Canada.

TagMaster North America Booth #501

TagMaster North America is the leading provider of Identification Solutions, offering dual platforms of long-range Radio Frequency Identification (RFID) and Automatic Number Plate Recognition / Automatic License Plate Recognition (ANPR/ALPR) along with stand-alone and customizable software solutions.

Takeform Booth #221

A manufacturer of wayfinding, vehicular and pedestrian signage. Created specifically for the parking garage environment, Transit is a complete sign system that’s as attractive as it is rugged—ideal for the twists and turns of a high-traffic facility. Designed with bold color palettes that correspond to the levels of your garage, Transit provides every sign type required, including bang bars, overheads, flags, and wall mounts.

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2018 IPI Conference & Expo

Tannery Creek Systems, Inc.

The Gotcha Group

Innovative autoChalk LPR and vehicle recognition system for digital chalking, PBL, PBS, RPP, scofflaw and access control. The autoChalk system includes mobile and stationary LPR for street, lot and garages. Tannery’s strong engineering capability can customize autoChalk to your needs. autoChalk is adept at handling snow covered plates and detects vehicles with smoked plate covers.

• Triple Productivity • Tough and Reliable • Powerful Back Office • Exceptional Customer Support • Award Winning Technology!

We are an eco-friendly marketing & transportation company offering ride share in our 100% electric vehicles and low-cost bike sharing options on college campuses and downtown areas utilizing smart bike technology.

Booth #1901

Telefonix Inc. Booth #1023

Telefonix®, Inc. is the manufacturer of the PowerPost® commercial line of electric vehicle charging stations (EVSE), which is focused on low current charging solutions for commercial parking lots or garages where cars are parked for two or more hours. The L1 PowerPost™ EVSE, the first commercial Level 1 EV charging station, and the L2 PowerPost™ EVSE, a low current, commercial Level 2 EV charging station, are now both available in free-standing and wall-mounted product versions.

Text2Park Booth #1622

Text2Park is a revolutionary platform that allows guests to pay for self-parking, whether in a garage, flat lot, or on-street, directly from their phone...without downloading an app!!

Lots can be audited and citations issued directly from a smartphone...without downloading an app!!

Start putting your lots to work in a more efficient, user friendly, maintenance free manner today with Text2Park.

TEZ

Booth # 1323 SMS Valet is the world’s first FULLY TICKETLESS valet system. Using mobile phone numbers instead of paper, SMS Valet requires no apps for your guests to download, improving the overall guest experience, and mitigating valet theft. The SMS Valet platform includes free Vehicle Damage Tracking/Reporting, Electronic Validations, Real-Time Online Reporting, Car Requesting and more.

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Booth # 1608

THP Limited, Inc. Booth # 2011

THP develops parking structures that are economical, efficient and inviting to the user.

Our approach begins with thorough owner and end-user dialog. Our designs balance aesthetics and functional needs within the schedule and budget. THP restoration personnel have assessed and repaired nearly 1,000 parking structures throughout the country. THP has 10 USGBC/Green Parking Council Parksmart Advisors on staff.

TIBA Parking Systems Booth # 415

TIBA provides innovative solutions for the parking market, resulting in reliable, user-friendly products that lower the price of initial acquisition and the cost of ongoing maintenance. With extensive global experience, TIBA’s robust, scalable architecture enables parking operators to keep pace with the latest trends in centralized operations, automated smart facilities, web reservations and mobile payments. TIBA serves parking operators and owners across diverse industries such as hospitality, airports, universities, shopping centers, medical centers, and municipalities.

Timothy Haahs & Associates, Inc. Booth #1117

Timothy Haahs & Associates, Inc. (TimHaahs) understands the important role parking plays in development. A multi-­disciplined engineering and architectural firm, TimHaahs specializes in planning—master planning for campuses, urban and high-density areas, and transit related projects—and providing design services for parking and mixed-use buildings. TimHaahs’ engineers, architects, planners, and parking specialists focus on parking solutions, bringing a unique perspective to our clients in private corporations, real estate, education, healthcare, government, and transit.

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®

Manufacturers of tickets of every description since 1910.

Toledo Ticket Company Booth #901

The Toledo Ticket Company produces tickets including bar-coded/magnetic-striped, hand-issued, valet, access cards, and spitters for thermal/non-thermal revenue control. Our RFID tags are great for college parking/credentials.

Check out PermitPoint–our permit management and fulfillment systems.

TransCore, Inc. Booth #1118

For 80 years, TransCore has provided innovative, transportation solutions for All-Electronic Tolling and security access systems. Having pioneered RFID access technology, our systems secure access for parking garages, hospitals, universities, gated communities, and airport applications. Our tags and readers are hands-free, battery-free, interoperable, and sustainable.

Transponder & Reader Engineered Systems Inc (TRES) Booth #1509

Transponder & Reader Engineered Systems is an aggressive American company with high performance solutions.

An RFID development group with Passive 900MHz and Active 433MHz products designed for the Parking, Access and Asset Industries, our AVI products are cost effective, high quality, short lead times for custom tags available.

Innovative, secure and uncompromising are our “tres2prox” and “tres2smart” multiple technology ISO quality, printable Card/Tags. See our unique Valet tracking aspects of the TRES Intelli-Track.

IPIconference.parking.org

Trecan Snowmelters Booth #1822

Trecan Snowmelters are the Industry Standard for Snow Removal Efficiency on parking decks, parking garages and parking lots. Save time and money with a reliable and cost effective Trecan Snowmelter. Put an end to trucking costs and on-site snowbanks, eliminate snow removal delays and snowdump fees. Save up to 50 % of your snow budget with an eco-friendly and energy efficent Trecan Snowmelter. Visit us on line at: www.trecan.com.

United Public Safety Booth #728

United Public Safety is a Pennsylvania-based technology provider that delivers the single best parking, permitting, code enforcement and e-citation solution(s) available on the market today. The solutions developed by UPsafety have been refined and adapted to satisfy the disparate needs of municipalities, law enforcement, colleges/universities, medical institutions, and private property owners throughout the USA. UPsafety utilizes cloud-based software and state-of-the-art hardware while offering unprecedented training and support for departments of one to one thousand.

Universal Boot Inc. Booth #1305

Whether your organization requires code compliance, revenue generation or both, our parking enforcement products can work for you. Come meet JP and Oliver and experience it for yourself: a company that listens and responds to your needs, products that are adapted and actually work. Proven results and no strings attached.

All of the innovation you require, none of the uncertainty.

US Green Building Council— USGBC Booth #1237

The U.S. Green Building Council (USGBC) and our community are changing the way buildings and communities are designed, built and operated. We believe in better buildings and neighborhoods that complement our environment and give people better, brighter, healthier places to live, work and play. USGBC and Green Business Certification Inc. (GBCI) support the global adoption of Parksmart, the design, performance, sustainability, and recognition tool optimizing access to offices, airports, universities, venues and other destinations served by parking assets. www.parksmart.gbci.org

Vigilant Solutions Booth # 405

Vigilant Solutions is the leading provider of license plate recognition (LPR) and analytics for the law enforcement industry. Vigilant’s LPR powered parking capabilities leverage Vigilant’s exclusive data network of over 6 billion nationwide vehicle detections for scofflaw detection and parking enforcement.

VIMOC Technologies Booth #1513

VIMOC’s AI-enabled Rosella™ Platform offers a scalable and flexible parking management solution that has been validated at public and private campuses, as well as city-level parking environments. Rosella™’s embedded applications engage dynamically to achieve highly accurate and real-time intelligence. VIMOC offers four distinct applications that can be modularly integrated as a parking structure’s needs evolve over time. General parking occupancy, occupancy per level, single space monitoring, pedestrian detection at crosswalks, and more to come.

Vingtor-Stentofon by Zenitel Booth #521

Vingtor-Stentofon by Zenitel Group is the world leading provider of intelligent communication solutions. Today’s technology utilizes secure and exceptionally intelligible SIP end-devices to provide solutions in IP intercom, Video Intercom, Emergency Communications, and Public Address.

By providing a path to intelligibility: to hear, be heard, and understood in every situation, Zenitel has exceeded the scorecard for critical communications.

W.S. Tyler Booth #1801

With over 150 yrs of experience, W.S. Tyler pioneered the process of weaving wire. Architectural design mesh can meet your aesthetic and functional needs. Taking parking garage design to the next level.

Walker Consultants Booth #2229

Walker Consultants is a global consulting firm with 18 domestic offices and 1 international office. Our staff of over 300 has experience working in all 50 states and 20 foreign countries. Walker Consultants has been the parking industry’s premier consultant for over 50 years and we will continue to focus on developing solutions that are realistic, implementable and cost-effective by utilizing cutting edge technology and the creativity of our outstanding people.

Walter P Moore & Associates Booth #301

We are an international company of engineers, architects, innovators, and creative people who solve some of the world’s most complex structural and infrastructure challenges. Providing structural, diagnostics, civil, traffic, parking, transportation, enclosure, and construction engineering services, we design solutions that are cost- and resource-efficient, forward-thinking, and help support and shape communities worldwide. Founded in 1931 and headquartered in Houston, Texas, our 600+ professionals work across 18 U.S. offices and five international locations.

Watry Design, Inc. Booth #1128

Watry Design, Inc., from our offices in Northern and Southern California and Texas, creates parking solutions specifically tailored to your project’s needs. Our highly skilled architects, engineers and parking planners provide services at all stages of the parking lifecycle whether you need an early study or full parking structure design. Infused with a passion for parking, our team produces cost effective, award winning solutions for satisfied clients. Remember “It’s Not The Journey, It’s The Parking!”

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2018 IPI Conference & Expo

Watson Bowman Acme Corp.

WiseMoving Technologies Corp.

WPS USA Corp.

Watson Bowman Acme Corp., a BASF company, is the leading innovator, designer, manufacturer and marketer of specialty expansion control systems & products for parking structures, stadiums and mixed-use facilities.

Leading architects and parking design engineers prefer and specify Wabo expansion joint & fire barrier systems when their clients require durable and responsible protection of their parking and building assets. T: 800.677.4922.

Visit www.wbacorp.com and www.master-builders-solutions.basf.us/en-us.

By partnering with Smart Parking Limited, WiseMoving is able to bring to US and North America market. WiseMoving:

WPS Parking Systems was founded in 1985 and is proudly part of the Dynniq company. We have over 300 professionals across the globe and WPS has established an install base that issues more than 7,500,000 parking tickets every day worldwide. This makes us one of the world’s leading providers of automated parking solutions.

Booth #1123

Weldon,Williams & Lick, Inc. Booth #1501

Since 1898, Weldon, Williams & Lick, Inc. has been serving our clients’ parking control needs.

Parking solutions include: Permitplus, RFID hangtags & stickers, Custom Foil, among others, along with our fulfillment solutions of PermitDirect and Direct Fulfillment as well.

Western Specialty Contractors Booth #810

Family-owned and operated for 100 years, Western Specialty Contractors is the nation’s largest specialty contractor in masonry, concrete and facade restoration, waterproofing and specialty roofing. Offering a nationwide network of expertise, building owners, engineers, architects and property managers can count on Western Specialty Contractors to develop cost-effective, corrective measures that can add years of useful life to industrial, commercial, healthcare, historic, educational and government buildings, parking structures and sports stadiums.

Booth #1131

a new parking experience with enhanced visibility for the parking user.

Simplify the access and mobility of drivers through an integrated smart parking technology.

This is the commitment of WiseMoving Technologies Corp.

WiseMoving a single source distributor has the backing of SmartParking - a world leader in the design, development and management of parking technology.

Women In Parking Booth #1337

Women In Parking is dedicated to promoting the advancement and achievement of professional women by providing networking, leadership, and career outreach opportunities and support to its members.

Worldsensing Booth #1230

Worldsensing is a globally recognized IoT pioneer who was ranked among the top four vendors for smart parking solutions by the International Data Corporation (IDC) in 2017. Fastprk is one of the leading outdoor parking management systems that enables cities and parking operators to implement parking guidance, enforcement and payments in order to generate incremental revenues, minimize parking fraud, reduce traffic congestion and pollution from vehicles stuck in traffic, revitalize local businesses and engage citizens.

Westward Industries Ltd. Booth #305

Westward Industries is the proud maker of the GO-4 three-wheel vehicle. A Task Specific Parking enforcement vehicle. Compact, nimble, and reliable, offered in gas or electric model. The superior vehicle for easily navigating city traffic, allowing the department to increase parking revenue while decreasing operator fatigue, by simply choosing a GO-4 enforcement vehicle.

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Booth #507

ZipBy USA LLC Booth #818

ZipBy is a global, comprehensive, ticketless parking system solution which integrates with both new & existing parking garage Access Control equipment. ZipBy’s system enables parkers to Enter, Exit and Pay for parking, with a guaranteed 100% Revenue Capture, and does not require the driver to interact with a smartcard, electronic device or the parking system equipment. ZipBy is effective for managing permanent parkers, regular users and first-time visitors with ease and efficiency.

Zipcar, Inc. Booth #1408

Zipcar is the world’s leading carsharing service in urban areas and on campuses across the world.

ZipPark, Inc. Booth #906

ZipPark is a global leader in parking technology for event and valet operations. Its broad line of products address the specific revenue control and management needs of parking operations at sports and entertainment venues, shopping centers, airports, hotels and casinos, office buildings, hospitals, and municipal garages.

ARE YOU A PARKING ROCKSTAR? Challenge your knowledge of parking ed7624 industry trivia, and see if you have what it takes to best your peers and make it to the top of our leaderboard! Good Luck!

Test your parking prowess by playing our Parking Rockstar video game at:

www.parkingrockstarchallenge.com 

FlashParking | 3801 S. Capital of Texas Hwy, Suite 250, TX 78704



800.213.3706



sales@flashparking.com



www.flashparking.com

2018 IPI Conference & Expo

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IPIconference.parking.org

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IPI IN ACTION | IPI EXPO

Are You Future-proofed?

By Rita Pagan

F

inding the right solution providers is essential to your organization’s success. This year’s IPI Conference & Expo Exhibit Hall is designed to be your one-stop destination to finding the right products and providers to help your organization achieve new heights.

Get a bird’s eye view on emerging technology— where you can look, touch, and test-drive a myriad of products. Get future-proofed!

EXPO HOURS Monday, June 4 12:30 p.m.–4:00 p.m.

Tuesday, June 5 1:00 p.m.–5:00 p.m.

Wednesday, June 6 1:00 p.m.–3:30 p.m.

Learning Labs on the Expo Floor

#IPI2018 features interactive education on the show floor allowing you to engage with industry leaders and experts. Learning Labs are designed to provide participants a better understanding of what technology is available, how to best implement in your operation, and where the future of technology is heading.

Here are a few of the topics being presented.

Visit IPIConference.parking.org for the complete line-up!

MONDAY, JUNE 4

Business Analytics of Tomorrow Greg Mason TIBA Parking System

TUESDAY, JUNE 5

Smart Solutions for Your Parking Ecosystem

Roger Slayton HUB Parking Technology USA, Inc. Ken Smith, CAPP City of Omaha

WEDNESDAY, JUNE 6

Digitization of Parking Operations & Visibility of Your Parking Real Estate Jim Short Smart Parking

Did you know?

We do everything we can to make sure you meet the right vendors. The Exhibitor Connector is one of the best ways to pre-plan and make sure you get one-on-one face time with specific vendors.

Our online appointment system saves you valuable time and connects you with the right people.

Setting up your appointment is easy; just log in to the Attendee Service Center at IPIConference.parking.org!

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RITA PAGAN is IPI’s sales and exhibits

coordinator. She can be reached at pagan@ parking.org.

STAND UP. STAND OUT.

October 18-19, 2018 Denver, Colorado Attendance is limited to 100 registrants.

BE FIRST IN LINE TO REGISTER ON MAY 1, 2018.

STATE AND REGIONAL SPOTLIGHT | CALIFORNIA PUBLIC PARKING ASSOCIATION

Offering Opportunity in California

T

by Michael Yu HE CALIFORNIA PUBLIC PARKING ASSOCIATION (CPPA) has served the public parking profession since 1985. This amazing group of individuals volunteers time and resources for the benefit of its members. CPPA’s purpose is to:

■■ Provide professional development

opportunities via workshops, career postings, and annual conferences.

■■ Lobby for members in Sacramento regarding changes in legislation.

■■ Provide networking opportunities with parking professionals throughout the industry.

■■ Help members exchange information on best practices.

■■ Provide a technology forum for members to learn about the latest industry innovations.

■■ Encourage participation in advancing the public parking profession.

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Join us today! cppaparking.org membership@cppaparking. org MICHAEL YU is manager of parking and

transportation services at California State University Northridge. He can be reached at michael.yu@csun.edu.

2018 CPPA BOARD OF DIRECTORS PRESIDENT Marlene Cramer, CAPP Cal Poly San Luis Obispo

DIRECTOR AT LARGE NORTH Millie Kenney Santa Clara University

WEB COMMITTEE CHAIR Mary Houghton Houghton Consulting

VICE PRESIDENT Mario Inga City of Inglewood

DIRECTOR AT LARGE SOUTH Jon Hamblen City of Pasadena

LEGISLATIVE COMMITTEE CHAIR Julie Rosenberg SFMTA

SECRETARY Michael Yu CSU Northridge

CONSULTANT REP Casey Jones, CAPP SP+ Municipal Services

TREASURER Tony Lucas CSU Sacramento

VENDOR REP Kirk Strassman Conduent

PAST PRESIDENT Ron Profeta City of Riverside

ADVISORY COMMITTEE CHAIR Bill Hurrel CDM Smith

MEMBERSHIP COMMITTEE CHAIR Sonya Radziuk City of Lakewood PUBLICITY EDITOR Matthew Farrell SOCIAL MEDIA CHAIR Coby Wagman Serco CONFERENCE COORDINATOR Yael Oved

Get a Handle on Things.

@ IPI and parking – they just go together. That’s why IPI is now @IPIparking on Facebook, Twitter, Instagram, and LinkedIn. Follow us for fun and informative industry updates.

Advancing the parking profession

TM

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Around the Industry Amano McGann Acquires CVPS AMANO ­MCGANN, INC. is pleased to announce the acquisition of Computerized Valet Parking Systems (CVPS), a division of Service Tracking Systems, Inc. This mutually beneficial partnership will pair the provider of parking access and revenue control systems (PARCS) in North America with the team that has amassed a strong leadership position in the automated valet parking solutions market in the United States.

Known for dedicated employees, paired with quality products that bolster revenue and customer satisfaction for their clients, CVPS was a pioneer in the electronic valet parking industry over 20 years ago. They are now the market-leader and will continue to run

as a stand-alone division inside Amano McGann. CVPS customers will continue to receive incomparable sales and support from the exemplary CVPS team to be led at Amano by Senior Vice President (CVPS) Andy Preas and Vice President of Operations (CVPS) Kurt Fisher.

“We are very excited to have the CVPS team join Amano McGann,” says President and CEO Tom Benton.

“Bringing CVPS into the Amano McGann family gives us broad strategic reach and enables us to expand and enhance our capabilities, markets, technological capacity, and customer service.”

“Our culture, technology, and service orientation complements Amano McGann’s strategic vision to become the ‘go to’ place for best-in-class

­ arking-related technologies”, says Kai p Schuette, CEO of Service Tracking Systems. “We are thrilled to be one important piece of that puzzle and look forward to delighting our clients with an even larger array of solutions. “ “We are enthusiastic to join Amano, a group with whom we have worked closely for years, and believe that our relentless focus on client happiness coupled with Amano’s ‘boots on the ground’ presence creates a win-win for our present and future clients”, says Andrew Preas.

Prior to the acquisition, CVPS was a division of Service Tracking Systems, Inc, (STS). Amano McGann will acquire substantially all of the CVPS division assets from STS. STS will continue to provide services outside of the parking industry.

American Heritage School Installs INDECT’s Intelligent Barrier Control System THE AMERICAN HERITAGE SCHOOL, Florida’s prestigious private PK3–12 educational institution, recently installed INDECT’s barrier and event control system at its Plantation campus.

In keeping with its reputation for excellence and its commitment to providing the best facilities for its students and staff, the American Heritage School has become the first non-university to install parking guidance software.

“The great thing about this project is that it demonstrates the flexibility of the INDECT software,” says Dale Fowler, president of INDECT USA. “The school had specific parking and traffic control issues they wanted addressed, and we were able to tailor a simple, functional solution that didn’t break the bank,” Fowler says.

Morning drop-off is an extremely busy and hectic time for parents, teachers, and students alike. Buses, cars, pedestrians, bikes … even on a good day, traffic can be backed up for

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blocks. To solve this problem the American Heritage School has installed a combination of INDECT’s parking guidance sensors and signs with additional tailored software.

INDECT’s special barrier and event software has been integrated with the existing security system to control boom gates located at the school’s onsite parking garage. The boom gates automatically open and close depending on pre-determined volume levels and can also be manually operated when required. This allows the buses to circle around the drop-off area and then quickly move through into the parking garage, clearing the way for parents.

The INDECT software has also been linked to the school’s fire alarm system to manage traffic flow during an emergency.

Since the installation, traffic flow has greatly improved, pleasing not only the staff and parents but also the daily commuters who need to pass by the school on their way to work.

Parking Startup Inugo Appoints Natasha Woods and Max Corotis in U.S. INUGO IS PLEASED to announce and welcome Max Corotis and Natasha Woods to the Inugo team as business development managers based in California. Coritis and Woods are U.S. parking professionals who will bring a wealth of experience to Inugo’s operations.

The two new hires spent a week training in the New Zealand head office.

“We had a great time with our onboarding, and the first week has been busy,” says Corotis. “I believe Inugo will revolutionize the parking industry. There are countless benefits to the Inugo solution for both operators and parkers.”

Woods adds, “It’s an exciting time to be in the parking industry. We are seeing huge advances in technology, and Inugo’s intelligent technology is advancing that to the next level.

I am thrilled to be a part of the Inugo team and the passion

behind the product and the vision of the company.”

“We are excited that Natasha and Max are joining our growing team,” says Sam Barclay, CEO of Inugo Systems.

“They are experienced parking technology veterans who will spearhead our growth in California.”

Corotis was last appointed as the sales director, overseeing the sales and marketing department, for Cale America since 2015. Prior to that, he was the regional manager for T2 Systems, focusing on parking lot occupancy systems (2014–2015).

Woods was formerly the president of Athena Pacific Strategy Group, a government affairs consulting firm in the parking industry based in Los Angeles, Calif., since April 2014. Woods specializes in startups, business development, operations management, and strategic planning.

Mark Johnson to Lead TIBA Parking System Sales in Australia TIBA PARKING SYSTEMS WELCOMES MARK JOHNSON as the director of sales in Australia to focus on the growing opportunities across the country.

Johnson joins the TIBA team with 15 years of diverse experience in the parking industry, including sales, operations, product development, and customer experience. He most recently held the title of national sales and marketing manager at Wilson Parking Australia. During this time, Johnson was responsible for overseeing the sales performance and marketing activity for Australia’s largest parking operator. He was tasked with the delivery of innovative products and services to acquire and retain customers in a multimillion-dollar business.

“After many years working for the leading parking operator in Australia, I’m very excited to be joining TIBA as it expands into the Australian market,” Johnson says. “I believe that the key attributes of TIBA—agility, simplicity, and efficiency—position us to provide a true point of difference in Australia and showcase TIBA with a great opportunity for success, just as it has done in other parts of the world.”

“TIBA is excited to have Mark run our office in Australia,” says Rony Homossany, vice president of international sales and marketing. “There is a tremendous amount of growth opportunity in this market, and TIBA is thrilled to have someone as experienced as Mark lead the way. We know his respectable background will provide him with a strong foundation to start 2018.”

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Around the Industry

continued

Los Angeles Tops INRIX Global Congestion Ranking INRIX, Inc., a transportation analytics and connected car services company, published its all-new Global Traffic Scorecard. Based on a new methodology, INRIX analyzed 1,064 cities—240 in the U.S.—across 38 countries, making it the largest-ever study of traffic congestion. Based on the findings, the U.S. ranked as the first most congested developed country in the world, with drivers spending an average of 42 hours a year in traffic during peak hours. For the first time, the INRIX Traffic Scorecard also included the direct and indirect costs of congestion to all U.S. drivers, which amounted to nearly $300 billion in 2016, an average of $1,400 per driver.

U.S. cities dominated the top 10 most congested cities globally, with Los Angeles (first), New York (third), San Francisco (fourth), Atlanta (eighth), and Miami (10th) each dealing with an economic drain on the city upwards of $2.5 billion caused by traffic congestion. Los Angeles commuters spent an average of 104 hours last year in traffic jams during peak congestion hours—more than any other city in the world. This contributed to congestion costing drivers in Los

Angeles $2,408 each and the city as a whole $9.6 billion from direct and indirect costs. Direct costs relate to the value of fuel and time wasted, and indirect

costs refer to freight and business fees from company vehicles idling in traffic, which are passed on to households through higher prices.

Interestingly, both New York and San Francisco, the second- and third-ranked cities in North America (89 and 83 peak hours spent in congestion respectively), have a similar average congestion rate (13 percent) as Los Angeles, but show strikingly different traffic patterns during various parts of the day. For example, New York City has the highest daytime congestion on arterials and city streets, while San Francisco holds the top spot at peak times.

Phoenix and Detroit tie for the lowest cost of congestion among the top 25

U.S. cities, at $1,062 per driver, and rank among the bottom in all three categories of costs: commuting, business, and leisure/other. Despite the high costs of congestion in New York and other cities, American drivers, in general, have it easier than their German counterparts.

At $1,938, congestion costs the average German driver 38 percent more than an American, after adjusting for exchange rates and the cost of living.

“A stable U.S. economy, continued urbanization of major cities, and factors such as employment growth and low gas prices have all contributed to increased traffic in 2016. Congestion also costs our country hundreds of billions of dollars, threatens future economic growth, and lowers our quality of life. Traffic truly is a double-edged sword,” says Bob Pishue, senior economist at INRIX. “The demand for driving is expected to continue to rise, while the supply of roadway will remain flat. Using big data and technology to improve operations of existing roadways offers a more immediate impact on traffic flows and mobility while transportation officials explore strategic capital investments.”

Parking Just Became Easier at Hawaii’s Ward Village AEO AT WARD VILLAGE condominium complex debuted a new smart-tech

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parking facility that will include two levels dedicated to the new Whole Foods Market, scheduled to open this summer.

The Aeo tower is one of Howard Hughes Corp.’s four mixed-use residential towers in Ward Village, which also includes Waiea, Anaha, and Ke Kilohana.

The developer said the multi-level parking structure will use the state’s first M4 camera-based system by Park Assist,

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which is designed to optimize parking guidance, reduce wait time, and improve overall traffic flow.

Levels four through six have opened to the public, totaling 384 stalls. The remainder of the parking structure is expected to open later this year, adding a total of 720 parking stalls to the Ward Village community.

Once completed, the 72,000-squarefoot Whole Foods inside the Aeo tower will be the company’s fourth in Hawaii.

Introducing

Asheville Launches New Citation Management System Powered by Passport PASSPORT, a parking enforcement software company, has launched its citation management platform for the city of Asheville, N.C. The city, which expects to issue up to 20,000 citations this year, is upgrading its system to run congruent with its mobile pay platform, provided through PassportParking® since 2012. The new system will streamline the city’s citation management process, providing more accuracy and convenience, and integrating the mobile pay and citation management systems together on the same platform.

With Passport’s citation management platform, city enforcement officers can efficiently issue citations using wireless handheld devices and Bluetooth printers.

Enforcement officers can also monitor parking, conduct digital chalking, and upload pictures of violations in real time. The real-time data transfer functionality allows parking administrators to access citation information immediately upon ticket issuance through Passport’s back-­office platform.

The new system also has a built-in scofflaw violation tool to provide officers with immediate repeat offender information.

“It made sense for us to combine Passport’s mobile pay system with its citation

management technology to equip our onstreet enforcement officers and our parking administrators with better tools and more accurate data,” says Harry Brown, parking services manager for the city of Asheville.

“Our goal is to improve how we make data-driven decisions, and that begins with using state-of-the-art technology for a seamless account of what’s happening in our city.”

“We’re excited to integrate our citation management platform with our mobile pay solution for the city of Asheville,” says Kelsey Owens, sales executive at Passport.

“The innovative technology with our two platforms will ensure enforcement officers are supported with real-time information to successfully do their jobs. This is an incredible opportunity to showcase the difference in how our combined services will work to deliver a clear analysis of parking habits and trends in the city.”

With the platform, the city has the ability to track enforcement officers in real time, pull ticket density reports, and analyze parking patterns to continuously improve parking in the city. The city of Hickory and town of Davidson both have Passport’s citation management platforms.

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WPS shortlisted for Intelligent Parking Award CHESHIRE WEST AND CHESTER COUNCIL’S new concessionary parking system, designed and installed by WPS, one of the U.K.’s leading parking systems providers, has been nominated for the Intelligent Parking Award at the British Parking Awards.

The Intelligent Parking Award recognizes smarter approaches to the planning and management of parking.

Nominated projects demonstrate “joined-up” or lateral thinking that deliver solutions to parking problems or needs.

Cheshire West and Chester Council wanted to find a way of accommodating visitors to a pay-on-foot car park in the city that serves both the general public and patients/visitors of five different medical practices.

The challenge was to ensure that customer service was optimized by clearly informing visitors whether they qualified for a concession and that they then correctly benefited from the available concession.

The solution now in place is a bespoke management system centered around a custom-built ticket entry terminal, designed exclusively for Cheshire West and Chester Council

by WPS. A single, twin-moded terminal is installed in each entry lane, enabling visitors to choose between surgery parking and public parking. If a surgery ticket is chosen the system automatically analyzes the current parking status and either provides the visitor with a “concession parking available” ticket (to be validated in the surgeries/clinic prior to exit) or informs the visitor

that concessions have currently reached the available limits and requires the person to take a standard public ticket.

Simon Jarvis, managing director of WPS in the U.K., says as the WPS, ParkAdvance™ system is fully IP based, validation is very straightforward. “Each surgery is provided with their own internet validation webpage which requires no special software other than a standard web browser.”

Ken Prior of Cheshire West and Chester Council says they are very pleased the project has been recognized for successfully delivering a solution to a complex parking challenge.

“Since the system was installed, it has met with overwhelming approval from all parties. It provides the highest level of customer service and visitor convenience while giving the very best security levels,” Prior says.

DESIGNA USA Opens Branch Offices in Maryland and Southern California DESIGNA USA has opened branch offices on both coasts to expand its operations and support its growing presence in the U.S. The two new offices, located in Bowie, Md., and Santa Ana, Calif., will work seamlessly with DESIGNA USA headquarters in Chicago, Ill. “Designa has experienced phenomenal growth in the U.S. over the past three years,” says Tom Sivak, CEO of DESIGNA USA. “The new branch offices

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are part of our bold expansion plan. With our customers in mind, we have created the infrastructure to handle our ever-­ increasing business.”

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Bob Kane, DESIGNA USA’s senior vice president of sales and marketing, says the branch offices will also support DESIGNA U.S. business partners across the country. “We have a growing group of industry-leading companies that have partnered with us to bring future-proof parking systems to their customers.

Our new branch offices offer added resources and support for their customers across the country.”

ParkCloud Expands into Canada as It Continues Global Growth GLOBAL ONLINE PARKING RESERVATION PROVIDER ParkCloud has broken into a new market, announcing Canada as the 42nd country available to customers booking through its extensive global network.

ParkCloud is now able to offer its online parking reservation services to customers traveling from Canada’s largest and busiest airport—Toronto Pearson International Airport.

Passengers parking at the airport’s self-park covered garages at both terminal 1 and 3 will now be able to reserve their parking space before they travel, with 24-hour access and electric vehicle charging capabilities available.

Additionally, customers choosing the value-park garage will benefit from ParkCloud’s pre-bookable service, which boasts fast, free terminal-link train transfers to terminal 1 and 3 and is a favored option for travelers parking for an extended period.

ParkCloud’s partnership to offer its parking reservation services to the airport’s 44 million annual passengers has been agreed via U.S airport parking company, Park ’N Fly. Mark Pegler, managing director at ParkCloud, says, “The scope to develop our network across Canada is really considerable, and it’s an exciting time to be breaking into this market.

“We’re very much looking forward to the challenge of growing from such a strong start point as Toronto Pearson International Airport and bringing the convenience ParkCloud’s services can offer to more people traveling from Canada.”

Kimley-Horn Named One of the 2018 FORTUNE 100 Best Companies to Work For FOR THE 11TH TIME, Kimley-Horn is excited to be named one of the Fortune 100 Best Companies to Work For, according to global research and consulting firm Great Place to Work and Fortune.

Kimley-Horn ranked #No. 10 on the list, which is based on survey responses from employees rating the firm’s culture on 50-plus elements of the workplace.

These include trust in managers, compensation, fairness, camaraderie, and workplace traits linked to innovation.

The ranking accounted for the experiences of all employees including women, people of color, LGBT individuals, older team members, and disabled employees.

This year marks the 21st anniversary

of the Fortune 100 Best Companies to Work For list, and 2018 winners continue to show that a high-trust culture for all fuels better business results. Great Place to Work research shows that list winners keep outperforming the stock market, beating industry rivals when it comes to talent retention and demonstrating higher levels of productivity than peers.

“Kimley-Horn’s core purpose is to provide an environment for our people to flourish,” says Kimley-Horn President

and CEO John C. Atz. “This recognition, based mainly on employee feedback, illustrates that we’re making that purpose a reality. But it’s our people who truly make the firm a great place to be.

Their allegiance to each other and our clients leaves me inspired, happy, and proud.”

The 100 Best Companies is one of a series of rankings by Great Place to Work and Fortune based on employee feedback from Great Place to Work-­ Certified™ organizations. Kimley-Horn was also ranked as a Best Workplace for Consulting and Professional Services, Millennials, and Parents by Great Place to Work and Fortune and one of People’s 50 Companies that Care.

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Advertisers Index CHANCE Management Advisors, Inc. ..69 chancemanagement.com 215.564.6464 Designa USA . . . . . . . . . . . . . . . . . . . . . . . . . . .C2 designausa.com 888.262.9706 DESMAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 desman.com 877.337.6260 EDC Corporation. . . . . . . . . . . . . . . . . . . . . . . . 5 aimsparking.com 800.886.6316 FlashParking. . . . . . . . . . . . . . . . . . . . . . . . . . .55 flashparking.com 888.737.7465 Flexpost, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . .63 flexpostinc.com 888.307.6610

Flowbird Group (formally Parkeon & Cale). . . . . . . . . . . . . 13 flowbird.group 855.727.5366 International Parking Design, Inc.. . . . .69 www.ipd-global.com 818.986.1494 IPS Group Inc.. . . . . . . . . . . . . . . . . . . . . . . . . .C3 ipsgroupinc.com 858.404.0607 Kimley-Horn and Associates, Inc. . . .7, 68 kimley-horn.com/parking 919.653.6646 Magnetic AutoControl. . . . . . . . . . . . . . . . . .11 ac-magnetic.com/usa 321.635.8585

Rich & Associates, Inc.. . . . . . . . . . . . . . . . .68 richassoc.com 248.353.5080 Southland Printing. . . . . . . . . . . . . . . . . . . . . . .1 southlandprinting.com 800.241.8662 TIBA Parking. . . . . . . . . . . . . . . . . . . . . . . . . . . 15 tibaparking.com 855.901.8883 Toledo Ticket. . . . . . . . . . . . . . . . . . . . . . . . . . C4 toledoticket.com 800.533.6620 Walker Consultants. . . . . . . . . . . . . . . . . . . .69 walkerconsultants.com 800.860.1579 Walter P Moore. . . . . . . . . . . . . . . . . . . . . . . . .69 walterpmoore.com 800.364.7300

Learn, connect, and engage in person. IPI comes to you with the best training in the industry.

Go to parking.org for more information and start the conversation today!

CALENDAR

2018 IIIIIIIIIIIIIIIIIII

IIIIIIIIIIIIIIIIIII

IIIIIIIIIIIIIIIIIII

APRIL 10

JUNE 3–6

OCTOBER 4–5

New York State Parking Association NYC Lunch and Learn New York, N.Y. nyspa.net

APRIL 10–19

Parksmart Advisor Online, Instructor-led Training parking.org

APRIL 10–12

New England Parking Conference Annual Spring Conference and Trade Show Providence, R.I. newenglandparkingcouncil.org

APRIL 24–28

Parking Association of Georgia 2018 Conference Augusta, Ga. parkingassociationofgeorgia.com

APRIL 26–27

Southwest Parking and Transportation Associaton Mid-Year Training Park City, Utah southwestparking.org

IIIIIIIIIIIIIIIIIII MAY 2–4

Pennsylvania Parking Association Spring Conference and Tradeshow Pittsburgh, Pa. paparking.org

2018 IPI Conference & Expo Orlando, Fla. IPIConference.parking.org

Pennsylvania Parking Association Fall Training and Golf Outing Bethlehem, Pa. paparking.org

JUNE 24–27

World Parking Symposium Berlin, Germany worldparkingsymposium.ca

OCTOBER 10–12

IIIIIIIIIIIIIIIIIII

Parking Association of the Virginias Fall Workshop and Tradeshow Richmond, Va. pavonline.org

JULY 25–27

OCTOBER 7-10

2018 Pacific Intermountain Parking and Transportation Association Conference Portland, Ore. pipta.org

OCTOBER 18-19

IIIIIIIIIIIIIIIIIII SEPTEMBER 17–19

Southwest Parking and Transportation Association Annual Fall Conference Las Vegas, Nev. southwestparking.org

SEPTEMBER 26-28

Campus Parking and Transportation Association 2018 Conference Springdale, Ark. cptaonline.org

Carolinas Parking Association Annual Confernce & Tradeshow Hilton Head, S.C. carolinasparking.org

IPI’s Leadership Summit Denver, Colo. parking.org/100

IIIIIIIIIIIIIIIIIII NOVEMBER 7-9

California Public Parking Association 35th Annual Conference Los Angeles, Calif. cppaparking.org/conference

IIIIIIIIIIIIIIIIIII DECEMBER 4–7

Florida Parking & Transportation Association Conference Sawgrass, Fla. flparking.org

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WWW

. PARKING . ORG

In Case You Missed It… ON THE BLOG an Effective Feedback Loop. Nicole Wylie writes about

➚ Creating the perks of moving to management: more input, more insight, and

more opportunities for shaping your organization’s growth strategy.

But climbing the corporate ladder also brings more responsibilities, like managing the team responsible for executing said strategy.

Work is Emotional Customer Service Work. Felt the

➚ Parking frustration bubbling up as you talked with an irate customer? You’re

not alone. Teresa Trussell, CAPP, on why parking is such an emotional job.

Great Reasons for New Mobility Services. Alex Thibault on

➚ Many why mobility-as-a-service is taking off, and how far it has to go to be a great thing.

AT IPICONFERENCE.PARKING.ORG the details you need to plan your 2018 IPI Conference & Expo ➚ All experience. Start with the schedule-at-a-glance and education

lineup, and then explore the Expo hall virtually to plan your time with exhibitors. Check out GameChangers, keynotes, special events, and all the networking opportunities in store for Orlando!

a little help with registration? We’ve got you covered. Register

➚ Need for the Conference, learn about airline discounts, and learn how to book your room at our attendee rate.

the Justification Toolkit and share it with the boss—so

➚ Download much value there! an international visa letter of invitation? No problem—

➚ Requesting click on the International Travelers tab to get the process started. attendees won’t want to miss the New Member and First ➚ First-time Time Attendee Bootcamp. Get details online.

Stay up on everything in parking, transportation, and mobility—parking.org!

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APRIL 2018 The Parking Professional ● THE 2018 IPI CONFERENCE & EXPO ● OCCUPANCY TECHNOLOGY AND INFLUENCING PARKERS ● CREATING A PARKING TECHNOLOGY ECOSYSTEM ● IPI’S NEW ONLINE MEMBER COMMUNITY ● FUTURE-PROOFING YOUR OPERATION