THEPHUKETNEWS.COM
FRIDAY, SEPTEMBER 14, 2018
thephuketnews thephuketnews1 thephuketnews.com Friday, September 14 – Thursday, September 20, 2018
Since 2011 / Volume VIII / No. 37
CHALONG UNDERPASS HOPED OPEN BY APRIL > PAGE 3
IT’S THE MONEY
20 Baht
NEWS
No rules for ATV tour safety, confirm police
LIFE
A tourist reviews one of many boat tour brochures at a tour kiosk in Phuket Town. Photo: Tanyaluk Sakoot.
PAGE 3
PAGE 13
Woe and be told: Can A.I. replace human therapists?
TOUR OPERATOR COMMISSIONS KEY FACTOR UNDERMINING PHUKET MARINE TOURISM SAFETY Chris Husted execeditor@classactmedia.co.th
W
hether tour operator commissions are the real killer in Phuket’s marine tourism industry was the shattering question posed at a high-calibre panel discussion at Phuket Boat Lagoon last Friday (Sept 7). The discussion, titled ‘The Expectations of the Phuket Hotel and Tourism industries from the Phuket marine industry, and vice versa’ was held at the Boat Point meeting room at Phuket Boat Lagoon and featured leading figures from the island’s boating fraternity.
The panel speakers comprised Lyndon Ellis, General Manager of Anantara Vacation Club Mai Khao Phuket; Zara Tremlett, the former GM of Yacht Haven Marina; retired international insurance broker Ian Lancaster; and Phuket Yacht Club Commodore Scott Duncanson. Wicky Sundram, Executive Director at Phuket Boat Lagoon and one of the key organisers of the event along with Harry Usher of Lady Pie, was moderator for the event. The panel in its presentation covered many of the clearly failing aspects of Phuket’s marine tourism industry, with specific focus on boat tours, including de facto overloading
(as opposed to breach of number of passengers permitted in accordance with standing regulations) and boat designs that would obviously not pass international standards. However, unchallenged was the key perspective that ‘bashing’ or otherwise ‘harshly criticising’ those responsible for enforcing boating regulations was unlikely to provide the results sought. Consensus was that the way forward was to engage with local officials to support them as much as possible to improve the industry, especially with regards to safety. Mr Lancaster also pointed out that he had heard from his interviews
CONTINUED ON PAGE 2
@thephuketnews
throughout the marine industry that the Thai government was taking the issue ‘very seriously’ and that the concerns had reached all the way up to the prime minister’s office and hence that positive suggestions were likely to be well received by those in a position to effect genuine change. Yet, regarding the commissions demanded by tour operators, Mr Lancaster, who retired to Phuket with more than 35 years’ experience in insurance, pointed out that his research had discovered that commissions on tour tickets tended to account for 25% of the total cost of operating a boat tour. All other costs associated with operating a tour boat were drawn...
SPORT
PAGE 29
Sailfish caught as ‘Thai 2 On’ sneaks out