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Westfield, Southwick and Surrounding Hilltowns
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THE 2017 BUSINESS & INDUSTRY JOURNAL
Local News That Matters To YOU! RUSSELL
HUNTINGTON
CHESTER Incorporated - 1783 2010 Population - 1,337 Change from 2000 - +2.2% 2015 Median Household Income - $56,829 Change from 2000 - 22.9% 2015 Median Home Value - $199,815 Change from 2000 - +42.5% Median Resident Age - 45 Land Area - 36.7 sq. miles Sept. 2015 Unemployment - 5.6%
Incorporated - 1775 2010 Population - 2,180 Change from 2000 - +0.3% 2015 Median Household Income - $64,342 Change from 2000 - +23.9% 2015 Median Home Value - $236,857 Change from 2000 - +49.3% Median Resident Age - 42.9 Land Area - 26.6 sq. miles Sept. 2015 Unemployment - 3.7%
Incorporated - 1792 2010 Population - 1,775 Change from 2000 - +7.1 2015 Median Household Income - $60,440 Change from 2000 - 22.8% 2015 Median Home Value - $210,084 Change from 2000 - 42.5% Median Resident Age - 40.4 Land Area - 17.6 sq. miles Sept. 2015 Unemployment - 4.0%
MONTGOMERY Incorporated - 1780 2010 Population - 838 Change from 2000 - +28.1% 2015 Median Household Income - $76,604 Change from 2000 - 22.9% 2015 Median Home Value - $280,402 Change from 2000 - 42.5% Median Resident Age - 46.7 Land Area - 15.1 sq. miles Sept. 2015 Unemployment- 2.1%
BLANDFORD Incorporated - 1741 2010 Population - 1,233 Change from 2000 - +1.6% 2015 Median Household Income - $68,656 Change from 2000 - +29.71% 2015 Median Home Value - $235.322 Change from 2000 - +74.1% Median Resident Age - 46.1 Land Area - 51.7 sq. miles Sept. 2015 Unemployment - 3.4%
TOLLAND Incorporated - 1810 2010 Population - 485 Change from 2000 - +13.8% 2015 Median Household Income - $68,903 Change from 2000 - 22.9% 2015 Median Home Value - $292,238 Change from 2000 - 42.5% Median Resident Age - 47.7 Land Area - 31.6 sq. miles Sept. 2015 Unemployment - 3.8%
GRANVILLE Incorporated - 1754 2010 Population - 1,566 Change from 2000 - +3.0% 2015 Median Household Income - $68,933 Change from 2000 - 22.9% 2015 Median Home Value - $255,512 Change from 2000 - 42.5% Median Resident Age - 45.4 Land Area - 42.2 sq. miles Sept. 2015 Unemployment - 5.6%
THE 2017 BUSINESS & INDUSTRY JOURNAL
SOUTHWICK
Incorporated -1770 2010 Population - 9,502 Change from 2000 - +7.5% 2015 Median Household Income- $67,828 Change from 2000 - 22.9% 2015 Median Home Value - $249,594 Change from 2000 - 42.5% Median Resident Age - 43.6 Land Area—31.0 sq. miles Sept. 2015 Unemployment—5.3%
WESTFIELD Incorporated-1669 2010 Population - 41,608 Change from 2000 - +3.8% 2015 Median Household Income - $62,327 Change from 2000 - +27.4% 2015 Median Home Value - $224,401 Change from 2000 - 42.5% Median Resident Age - 37.2 Land Area - 46.6 sq. miles Sept. 2015 Unemployment - 4.5%
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 3
~ Index of Advertisers ~ ~ index of advertisers ~ Advance Manufacturing.............................................. Page 36 Air Compressor Engineering..................................... Page 35 Amelia Park Children’s Museum.............................. Page 37 Armbrook Village.................................................Pages 14 & 15 Balance Salon ................................................................... Page 32 Baystate Noble .....................................................Pages 38 & 39 Berkshire Industries, Inc. ............................................ Page 41 Bovat’s Power Equipment........................................... Page 68 Boyle & Son Concrete.................................................... Page 56 Bright Cloud Studio....................................................... Page 35 Carson Center........................................................Pages 44 & 45 Century 21 - Lorena Sienko........................................ Page 28 CHD - Cancer House of Hope..................................... Page 64 Coldwell Banker - Lisa Sullivan................................ Page 18 Coldwell Banker - The Figy Team............................. Page 54 Collier Fence Co. ............................................................. Page 57 Columbia Manufacturing, Inc. ................................. Page 23 Comark Communications, LLC.................................. Page 22 Creative Kids..................................................................... Page 40 Crystal Clear Windows.................................................. Page 57 Dave Davidson................................................................. Page 56 Domus of Westfield........................................................ Page 24 Eastern States Exposition........................................... Page 32 Expert Fitness........................................................Pages 58 & 59 Firtion Adams Funeral Home.................................... Page 35 Flowers by Webster........................................................ Page 12 For K-9s & Felines............................................................ Page 31 Friends of the Columbia Rail Trail........................... Page 34 Friends of Westfield Senior Center......................... Page 33 Gary’s Auto Repair / Tim’s Auto Sales.................... Page 24 George’s Jewelers........................................................... Page 54 Granfield Tree Service................................................... Page 57 Haggers Landscaping Service.................................. Page 56 Hampden Village............................................................. Page 16 Hampshire Fire Protection......................................... Page 32 Holiday Inn Express & Suites Westfield................ Page 18 Hometown Structures.......................................Pages 66 & 67 JD Berry Contracting..................................................... Page 56 Jewish LifeCare Services.............................................. Page 27 JMF Chimney Service.................................................... Page 57 Jim’s Tractor Service...................................................... Page 56 Joseph’s Handyman....................................................... Page 57 K’s Restaurant................................................................... Page 30 Keith’s Upholstery.......................................................... Page 56 Keller Williams RE - Kris Cook.................................... Page 28 PAGE 4 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
Keller Williams RE - Sandy Sorel............................... Page 54 Kelly’s Home & Garden................................................. Page 49 Keenen Law Offices........................................................ Page 28 Law Offices of David Murphy.......................................Page 5 Marie Flahive Art Studio.............................................. Page 18 Marisol Franco Realty Group..................................... Page 68 Martins Floor Covering................................................ Page 40 MA Mutual Financial - Josh Sotolongo................. Page 68 Mercy Home Care............................................................ Page 29 Mestek, Inc..............................................................Pages 46 & 47 Meyers Brothers Kalicka, P.C. ................................... Page 68 Michael’s Towing............................................................. Page 48 Mina’s Wine & Spirits/Tobacco Barn....................... Page 54 Morin O’Shea PC.............................................................. Page 18 NIA Plotkin......................................................................... Page 12 Park Square Realty......................................................... Page 13 Peoples Bank..................................................................... Page 26 Peppermill Catering..........................................................Page 5 Poehlman Electric........................................................... Page 57 Pilgrim Candle.................................................................. Page 60 Pizza Towne....................................................................... Page 24 Polish Deli........................................................................... Page 54 Prolamina........................................................................... Page 64 Puffer’s Salon.................................................................... Page 24 PVTA...................................................................................... Page 19 Quality Inn of Westfield............................................... Page 28 Responsible Driving School....................................... Page 18 Richard’s Fuel & Heating.............................................. Page 54 Salvador’s Engraving.................................................... Page 68 Sandy Meadow Farm..................................................... Page 28 Sarat Ford........................................................................... Page 43 Shades on Wheels........................................................... Page 32 Shaker Farms Country Club....................................... Page 65 Southwick Pharmacy.................................................... Page 28 Spirit of Springfield....................................................... Page 61 Stanley Park....................................................................... Page 12 St. Peter & St. Casimir Church................................... Page 28 Steve’s Glass & Mirror.................................................... Page 54 The Arbors of Westfield................................................ Page 74 The Cove Restaurant..................................................... Page 50 The Good Table................................................................ Page 54 The Handyman................................................................. Page 57 The Westfield News Group................................Pages 72 &73 Tighe&Bond....................................................................... Page 17 Town of Southwick - Council on Aging................. Page 25 THE 2017 BUSINESS & INDUSTRY JOURNAL
~ Staff Directory ~
~ index of advertisers ~ Town of Southwick - Select Board........................... Page 11 Tucker’s Restaurant........................................................ Page 12 Turcotte Electric............................................................... Page 56 Two Moms Cleaning Service...................................... Page 57 Two Rivers Burrito.......................................................... Page 28 Western Massachusetts Hospital............................ Page 32 Westfield Barnes Regional Airport..............Pages 62 & 63 Westfield Bank......................................................Pages 20 & 21 Westfield Chamber of Commerce........................... Page 10 Westfield Funeral Home.............................................. Page 42 Westfield Gardens.......................................................... Page 69 Westfield Gas & Electric........................................ Pages 2 & 7 Westfield on Weekends................................................ Page 35 Westfield Park & Recreation...................................... Page 55 Westfield Public Schools............................................. Page 12 Westfield State Foundation....................................... Page 51 Westfield State University...............................Pages 52 & 53 Whip City Fiber......................................................Pages 75 & 76 Whip City Tool & Die...................................................... Page 18 Witalisz & Associates........................................................Page 5 Witalisz - Donna Shibley.............................................. Page 18 YMCA of Greater Westfield..............................Pages 70 & 71
Contributing Writers: Chris Putz Jeff Hanouille Dan Desrochers Greg Fitzpatrick Amy Porter Lori Szepelak
President/Owner: Patrick Berry Director of Sales: Flora Masciadrelli Sales Executives: Evan Marcyoniak Wil Rodriguez Roxanne Miller Ryan Casey
Multi-Media: Jim Johnson-Corwin
Director of Ad Production: Lorie Perry Graphic Designers: Ren Normantowicz Susan Bartlett Business Manger: Marie Brazee Circulation Manager: Melissa Hartman
Photographers: Lynn Boscher Marc St. Onge Bill Eagen Bill Deren Don Wielgus Motor Route Supervisor: Nate Halla Distribution Coordinator: Janice Lemon
This is a Special Publication of The Westfield News Group 62 School Street • Westfield, MA 01085 (413) 562-4181
www.thewestfieldnews.com
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My
formative years were the 1980s and I hated being in Westfield. The downtown I remember as a young kid was gone and nothing was getting done to revive, not only Westfield, but the area in general. So I moved to New York City. During my return trips for visits through the ‘90s I noticed Westfield languished. Then, about 15 years ago, things started to change and I attribute that to the new bridge on East Main Street. That project was the start of incredible investment in our infrastructure and a renewed sense of community. My career brought me back to the city in 2003 and today, I absolutely love Westfield: The history. The recreation options. The proximity to great arts. The changing seasons. The diverse business base. I am excited about what the future holds for us here too. When I speak to friends or acquaintances not familiar with the Westfield area I tell them how great it is. However, when I speak with other business owners, we are concerned
that the current younger generation will do what I did, pack up and leave because of a perceived lack of opportunity or understanding of the benefits of this area. Yes, some of that knowledge comes with age but it begs the question about whether we are properly educating our kids about the benefits of this area.
I can’t thank all of the businesses enough that support The Westfield News throughout the year and you, the readers, for subscribing to or purchasing The Westfield News. Without each of you we aren’t here and the community loses an important piece that makes this a strong knowledgeable community. Most importantly, I want to thank the staff of The Westfield News Group. We are 40+ local people who live and work here each day and are honored to provide you our area’s only community news media source, bringing you the local news you can’t get anywhere else. Lastly, to the amazing after-school carriers that get the paper to your doorstep every day: Thank you - you are the best!
Look around and you will see change. Millions of dollars have been spent to make this area better. An idea formed two decades ago to convert the old rail line to a walking and bicycle path became a project that is very close to completion. New and refurbished bridges going to the north side, a plan started in the 1950s, is done. Broad Street - done. Park Square - done. Gas Light district - done. Our tax dollars finally at work HERE, not in another community. One of the goals of this publication is to do that: remind all of us of the benefits of working and living here. I encourage you to share this magazine with someone in school and take a moment to discuss with her/ him the career and lifestyle options the Greater Westfield area offers. Companies in the Westfield, Southwick and hilltown areas need workers of every skill level. From your most highly educated (PHDs, chemists, engineers, doctors, etc.) to the general laborer, we all have employment motivations and no matter what your work desires, it can be accommodated here.
Westfield is tied for the number two spot with Wilbraham, and behind Longmeadow, for the amount of millionaires living in Western Mass. This tells you something: wealthy people make smart choices and choosing to live here means we’ve got something good going on. Our local communities are comprised of extraordinary people who nurture greatness amongst each other in both their working environments as well as their civic and volunteering engagements and that needs to continue.
Patrick Berry
President / Owner The Westfield News Group
The WesTfield NeWs Group The Westfield News The Original
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62 School St. • Westfield, MA • 413-562-4181 ~ www.thewestfieldnews.com PAGE 6 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
THE 2017 BUSINESS & INDUSTRY JOURNAL
Committed To The Community Since 1899, Westfield Gas and Electric has been providing the residential and business communities of Westfield with electrical power to illuminate buildings and homes, clean-burning natural gas to heat those spaces, and now, the power of high-speed internet to provide connection to anyone, any place in the world. Whip City Fiber has the potential to increase home values, drive future economic development and job opportunities within the city and propel Westfield into an even brighter future by offering a technology that is ahead of nearly any community in the northeastern United States. These are all valuable commodities with great benefits, but the greatest value comes from the fact that the provider of all this, Westfield Gas and Electric, is a locally owned utility with offices, people, and resources located right here in town. Local service translates into commitment to and investment in the community and fast response times—from people you might see at church, the grocery store, or even at your child’s soccer game.
Supporting the City
Since its beginning as a municipal utility over 115 years ago, WG+E has played a role in the support and development of Westfield beyond just providing safe, reliable, and competitively priced utility services. State legislators had the foresight back in the 1880s to allow municipal governments to purchase and build their own local natural gas and/or electric utilities following the passage of Chapter 164 of the Massachusetts General Laws. This statute provides for a utility to be owned by the customers it serves. This is different from an investor-owned utility (IOU) that is “for-profit” and has stockholders. In this region, examples of IOUs would include Eversource and National Grid. Sue Kelley, President and CEO of the American Public Power Association that represents the over 2,000 municipally owned power utilities in the US states “At its heart, public power utilities are driven by the singular mission to serve their customers. They measure success by how much money stays within the community through low rates, not by how much profit goes to often remote stockholders.”
So while direct support is visible and tangible in this annual payment to the city, it hardly tells the whole story. WG+E gives back directly in many other ways including the $450,000 cost savings passed on in reduced rates for the over 4,500 streetlights throughout the city. Additionally, through the successful pursuit of state grant opportunities and WG+E financing, the utility is several years into the planned city-wide conversion to high efficiency LED streetlights that provide a brighter level of illumination, longer life expectancy, and reduced operating expenses, all of which benefit the city. WG+E provides valuable space on its communications tower, at no cost, for the placement of Westfield’s Public Safety Communications (police, fire and dispatch) radio equipment. For most community events, complimentary temporary electric service and WiFi is installed and provided by WG+E. For the benefit of youth activities within the community, the WG+E has provided labor and other resources to install new lighting at the Westfield High School football fields and North Road soccer fields, a new scoreboard at Paper Mill School, lighting at the Jose Torres Memorial at Whitney Playground, power for the spray park at Sadie Knox Playground, assistance with construction activities on the Columbia Greenway Rail Trail. WG&E crews also have visited Westfield elementary schools to educate students about electricity and natural gas safety for over 35 years. WG+E also recognizes the value of countless organizations for the support they provide in the community. Donations throughout the year support fundraising events offered by dozens of community nonprofit and youth oriented organizations. “Westfield Gas and Electric strives to be closely integrated with the everyday activities and needs of Westfield. We want to contribute through our very talented, skilled and dedicated workforce to improve the lives of those in the community and consider ourselves good ambassadors and strong, cooperative partners within the city,” says General Manager Daniel Howard.
WG+E is partway through a multi-year plan to upgrade city lights to highefficiency LED.
One of the aims of Chapter 164 was to minimize local political involvement regarding the general operation of the utility and to have it function largely as an independent body. As a municipal utility, WG+E is not required by law to pay property tax. Nonetheless, WG+E makes an annual contribution of $500,000 to Westfield called an in-lieu-of-tax payment or ILOT. This payment is based upon a formula utilizing the current Westfield tax rate for commercial property and is similar to a property tax payment.
THE 2017 BUSINESS & INDUSTRY JOURNAL
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 7
Westfield WESTFIELD ~ “Westfield is a very welcoming and family-oriented community,” said Rep. John C. Velis, D-Westfield, 4th Hampden District. “Westfield is extremely unique in that its size, both physical and in terms of population, is rather large, yet the spirit of the community is more of a small town.” Mayor Brian P. Sullivan echoed those sentiments. “One of the city’s many strengths is its sense of community,” said Sullivan. “I’ve lived here more than 50 years and have seen so many individuals get involved in sports, our schools and special events. Volunteerism is overwhelming when a request is sent out.” Politicians, business owners, developers and residents all agree that the city’s strengths are numerous: Barnes Regional Airport, Westfield State University, Baystate Noble Hospital, a local news media, affordable energy from the municipally owned Westfield Gas & Electric, a highly educated workforce, affordable homes, a strong and diverse public education system and a location close to the Berkshires, Connecticut and Greater Springfield are just a few. For the past dozen years or so, Westfield has been experiencing a renaissance that, although slow, is now seeing the fruits of decades of planning which, in turn, is making the Greater Westfield area a smart real estate investment. Geographically, Westfield, Southwick, and the hilltowns are convenient for commuters to work and for residents to enjoy area attractions. Beaches, mountains and some of the country’s largest cities are a short drive away. “Whenever I go to local coffee shops or restaurants, I always see someone I know,” said Velis. “We have a great school system here with numerous outstanding teachers that are constantly pushing students to excel. Also, there
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has been a major increase in the number of students taking Advanced Placement courses that better prepare them for opportunities in higher education.” Velis also touted the Westfield Technical Academy as a “hidden gem.” Velis said he could “go on and on” about the resources and assets of the city, and how groups and organizations work together toward a common goal of making the city “great.” “I strongly recommend people find out for themselves,” said Velis. When local and state officials were asked about the future of the city – their answers were bullish about plans already in place. “Westfield has a plethora of strengths that encompass infrastructure, geography, education and the general community,” said Kate Phelon, executive director of the Greater Westfield Chamber of Commerce. Phelon stressed the importance of the Columbia Greenway Rail Trail, which she said “will have an economic impact on local real estate values and for businesses.” “Westfield is a fabulous place for any business, and it’s a wonderful place to live, work, and recreate,” she added. The mayor’s office is looking for more ways to bring businesses and constituents into the city. “From the new senior center to the PVTA’s new transportation pavilion, as well as a vibrant Westfield on Weekends organization and park and recreation programs, the city’s potential continues to grow and is exciting,” said Mayor Brian Sullivan. “When we meet with prospective businesses we explain why their employees would want to work and live here.”
THE 2017 BUSINESS & INDUSTRY JOURNAL
Southwick SOUTHWICK ~ The town of Southwick is a growing community, and there are numbers to back it up. According to the United States Census Bureau, the population was estimated to be at 9,737 residents as of July 1, 2015. The bureau estimated Southwick to be at 9,502 people, on April 1, 2010. There could be several reasons as to why the population has increased, but an obvious one comes to mind for the town’s state representative Nick Boldyga. “Southwick is a great place to live and raise a family, it’s growing,” said Boldyga. Town officials also point to another major factor attracting home buyers and businesses to Southwick - the competitive tax rate. According to the Massachusetts Department of Revenue for the 2015 and 2016 area tax rates, Southwick had a tax rate of 17.10 for both residential and commercial and industrial use. The town’s sister city, Westfield, has a residential tax rate of 19.44 and a commercial and industrial tax rate of 36.67. Another neighboring community in Granby, Conn. has a tax rate of 25.35. Southwick’s low tax rate is an aspect that State Senator Donald Humason believes is appealing to people looking at settling down in the local area. “It’s that much better for you if you’re able to offer a competitive tax rate,” said Humason, who represents Southwick and 10 other towns and cities in the area. “I think Southwick has done a good job being competitive with that.” Despite its look and feel of a small community with many shops and small business establishments, Southwick is also home to several large-size businesses. Whalley Computer Associates, Big Y, and B & E Tool Company are a few of the largest companies in town that have anywhere from 100 to around 250 workers. The Southwick-Tolland-Granville Regional School District, Comark Communications, and the American Inn all employ about 50 to 100 workers as well. THE 2017 BUSINESS & INDUSTRY JOURNAL
Humason noted that Massachusetts Governor Charlie Baker visited Whalley Computer on a recent tour of the area and was impressed with the success of the business operating in a small town. “It just lends to the quality of the community,” said Humason. Another draw for living in or visiting Southwick is the wide variety of eating and drinking establishments. There are more than 30 throughout town, with 20 different places to choose from just on College Highway. “Southwick has an amazing variety of restaurants here,” said Boldyga. Offerings include fine dining, pizza, Chinese food, breakfast places, bakeries, ice cream shops, and more. Southwick has long been known as a recreation community where opportunities for the sports-minded, water enthusiasts and nature lovers abound. Southwick Country Club, Edgewood Golf Course, and The Ranch Golf Club are three 18-hole golf courses in town. The local rail trail is six miles long and connects to more than 30 miles of hiking trails in Connecticut and Massachusetts. Whalley Park is a public park consisting of 70 acres with soccer, baseball, and softball fields, a play scape, and other attractions. On Congamond Lake, there are two public boat launch areas with a town beach as well. Southwick is also home to the Motocross Nationals which the town will host yet again in the summer of 2017. Boldyga, who is a resident of Southwick, sees the endless opportunities that the town provides for residents. Whether it is the recreation, a great tax rate, the wide variety of restaurants, good job opportunities, or the comfort of having open space, the balance Southwick offers is what makes the community special. “I think people really enjoy that part of Southwick,” said Boldyga. “It’s very rare that you can do that all in one community.”
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 9
Greater Westfield Chamber of CommerCe New Year, New Initiatives, New Direction By Kate Phelon
As a new year and new presidential administration begin, there is a great deal of uncertainty hovering over our region and the country. And this uncertainty is merely one of the myriad issues confronting individual businesses and our economy. The Greater Westfield Chamber is cognizant of this uncertainty and the many other challenges to succeeding in business today, and in response, it is continuing to take steps that will enable it to be more responsive and proactive regarding member issues and the overall health and vitality of the region it serves. In short, the chamber is taking command of its own destiny with the goal of positioning itself — and its members — for what may come in the immediate future. The Chamber’s board of directors is dissecting the Horizon Initiative: Chambers 2025 – Eight Influences Shaping the Next Decade for Chambers of Commerce published by the Association of Chamber of Commerce Executives (ACCE). The board is looking at how the Chamber can remain viable and relevant in an ever-changing global economy and, in fact, become even more so. Thus, The Greater Westfield Chamber of Commerce will be looking at ways to better serve its members with a focus on value; growth and participation; diversity; and the difference between ‘belonging’ and ‘gathering.’ With regards to diversity and value, the chamber
is working on segmenting the membership by industry. This will allow the chamber to provide targeted programming; disbursement of relevant and timely information; and plan events for similar businesses with common issues. In addition, last fall, the leadership made the decision to no longer charge members to attend the monthly After-5 Connection networking events giving them added value to their membership. Overall, the chamber’s goals remain to inform and educate its members, provide opportunities for networking and that most valuable commodity in business — connections, and to be a catalyst for positive change across its service area. Each specific initiative for the year ahead reflects these goals. Catalytic Leadership is another initiative under review. The chamber has a unique opportunity to attract community leaders who want to be catalysts and change agents for our communities and economy. When time poverty is an issue for everyone, beginning in 2017, the board of directors will meet only five times which will have a positive impact for the existing leadership of the chamber, and will be attractive to new leadership. Economic and business development are always in the forefront for chambers of commerce. In 2017 our city will see major construction projects completed including the Gas Light District, another phase of the Columbia Greenway Rail Trail, and the PVTA Transit Pavilion. Another game-changer is the on-going implementation of high-speed Internet by the Westfield Gas & Electric Company that will have a significant economic impact for both businesses and residents alike. The Greater Westfield Chamber of Commerce members continue to host Mayor Sullivan’s monthly Mayor’s Coffee Hours, which provide an opportunity for businesses and residents to connect with the mayor. These monthly coffee hours are an excellent opportunity for businesses to have direct access to the highest elected of• Sponsorship Opportunities ficial of their city! • Economic Development With regards to Western Mass., I have • Advocacy the privilege of being a member of the Ad• All Businesses Welcome
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vanced Manufacturing Collaborative representing our region and have first-hand knowledge of the development of a five-year strategic plan for manufacturing in Massachusetts. In addition, the Chamber has a seat at the table of the Economic Development Partners, which brings additional opportunities for local businesses, as well as keeping them informed about a plethora of topics that may impact their business. New for 2017 is an emerging and exciting relationship the chamber has developed with one of its members; the Westfield Public Schools. In the fall of 2016, the Westfield Education2Business Alliance was formed as a workforce development initiative to bridge businesses to schools and schools to the business community. This new model of collaboration will tap into the resources and innovations of a diverse array of organizations to bring about real solutions to solving local workforce development challenges. Through the efforts of Westfield Public School administration and educators along with local business partners, we are working together to reach our students from Pre-K to 12th grade with opportunities for improving academic performance, growing career opportunities, enriching the life experience for students and faculty development. As the voice of the business community, chambers can play a vital role at the local, regional, and state level. While we try to meet the needs of all our members, we realize the marketplace is an ever-changing landscape in which our chamber will continue to look at programming, networking, and other ways to keep the business community connected, engaged, and strong. The stronger the chamber, the louder its voice can be. We must continue to work together on a local and regional basis, making meaningful connections that will benefit each other, our businesses, and all our communities. Developing meaningful partnerships between chambers of commerce; between public and private entities; and with local and state governments, our local and regional communities, and the state can be better and stronger to retain existing businesses and attract new ones. Kate Phelon, Executive Director Greater Westfield Chamber of Commerce
Visit westfieldbiz.org or call 413-568-1618 Visit westfieldbiz.org or call 413-568-1618 • 16 North Elm St. • Westfield, MA 01085 PAGE 10 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
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THE TOWN OF SOUTHWICK ~ Way to Grow!
By Greg Fitzpatrick ~ Staff Writer
SOUTHWICK – With several small businesses, restaurants, recreation areas, and open space, the town of Southwick brings a special balance to those living and working in the community. “People are attracted to Southwick because of the quality of life,” said Michael McMahon, a long-time resident who serves on some of the town’s boards and committees. For many years, Southwick has been known as a rural farming town with several opportunities to purchase land and have that New England feel. But, over the past few years, the once small community has continued to rise in population. As of the 2015 census, it is estimated that there were around 9,737 people living in Southwick, a jump from the 9,502 population estimated in 2010. The continued population growth in this once primarily rural community, has led many to ask to the question: Why do people decide to call Southwick home? For Joe Deedy, the owner of Moolicious Farm on Feeding Hills Road, Southwick was the ideal place to settle down. Deedy said he spent his younger years traveling across the country, but once he got into his 40s, realized that his hometown was the perfect place to start a business and a family. An appealing aspect to people like Deedy trying to live and work in the same town is the fact that Southwick has a quite noticeably lower tax rate than the surrounding communities. According to the Mass Department of Revenue (DOR), Southwick’s tax rate for residential was $17.10, the same as their commercial and industrial use rate. Neighboring cities or towns such as Westfield and Granby, have higher tax rates, especially for the commercial use. “I like that tax rate, I hope it stays low,” said Deedy who is also the Select Board Clerk. The town also offers several options for those who pre-
THE 2017 BUSINESS & INDUSTRY JOURNAL
fer employment at a somewhat larger business. Places such as the Southwick Country Club and Comark Communications employ between 50 to 100 people, as does the Southwick Fire Department. Even larger companies in town such as Whalley Computer Associates, Big Y, B & E Tool Co., among others, all employ anywhere from 100 to almost 250 workers. For residents and visitors to the area, Southwick also offers around 30 different eating and drinking establishments, most located on College Highway, right in the town center. Other popular dining spots such as Crabby Joe’s, The Sky Box, and The Cove are found in the vicinity of what is probably the town’s star attraction…Congamond Lakes. Congamond is a major destination in the summer, sporting two active boat ramps, the Southwick town beach, and another beach on the Connecticut line. In addition to water recreation, Southwick is also home to three 18-hole golf courses: Southwick Country Club, Edgewood Golf Course, and The Ranch Golf Club. The Southwick Rail Trail is also a popular spot for bikers, walkers, and families to enjoy during the warm weather. Children of all ages, who are interested in staying active with sports, can be involved with the Southwick Recreation Center, which offers a wide variety of activities. Many are looking forward to the opening of the New England Disc Golf Center this summer to try out the increasingly popular sport of disc golf. “The recreational opportunities in the community are vast,” said Sen. Don Humason, who represents 11 communities, including Southwick. Another major attraction in town which brings a great amount of revenue to several communities throughout Western Massachusetts, the Motocross Nationals have been hosted in Southwick on numerous occasions, and plans for future events are in the works. Nationally televised on the National Broadcasting Company (NBC), the Motocross Nationals are now being televised globally, and bring in competitors and spectators from all over the world. The Wick 338, the organization that runs the Motocross Nationals, has a full schedule throughout
the summer that appeals to much more than championship riders. The Rugged Maniac, an obstacle course race that takes place on the motocross track, is one of several events that the Wick 338 offers in the summer. “It includes other opportunities for the public and for the youth that are interested in that,” said Karl Stinehart, Southwick’s chief administrator. A major factor in determining the quality of life in any town is the attention paid to its infrastructure. Southwick residents can be proud that maintenance and improvements to buildings, roads, services and utilities are a priority. Upgrades to the Southwick-Tolland-Granville Regional School District are planned as well as improvements within the fire department. Currently, Southwick Fire Department Chief Russ Anderson is working on bringing ALS (Advanced Life Support) to the town, which includes paramedics to the department. Select Board Chairman Russ Fox says that there are always ongoing projects such as work on culverts, roads, and bridges, so the support from the town always has to remain active. “We’ve put in additional money every year to try to address our infrastructure (issues),” said Fox. “That I think will pay dividends.” With its balance of open space, recreation, growing business opportunities and community features, the town of Southwick offers residents an enjoyable quality of life while maintaining a hometown feel.
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 11
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PAGE 12 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
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THE 2017 BUSINESS & INDUSTRY JOURNAL
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THE 2017 BUSINESS & INDUSTRY JOURNAL
by Dan Desrochers, Staff Writer WESTFIELD—As we get older, many of us face limitations, such as not being able to drive, yet the desire for maintaining our independence remains strong. For many seniors, getting older comes with changes in physical and sometimes mental abilities, that limit their independence. “We want people to keep doing what they’re doing and to be as independent as they can for as long as possible,” said Beth Cardillo, Executive Director of Armbrook Village. Among the ways that Armbrook is doing this is through their new ConnectedLIFE program, rolled out just last year. According to Susan O’Donnell, ConnectedLIFE Specialist, the program is designed for residents with mild cognitive impairment or early symptoms of memory loss and aims to help those who may not be thriving in traditional assisted or independent living situations.
“Our ConnectedLIFE Program takes an intimate group of residents experiencing similar cognitive impairments and provides extra support and care and also therapeutic programming that encourages confidence in the individual and camaraderie throughout the group,” says O’Donnell. In addition to ConnectedLIFE, Armbrook Village offers traditional independent and assisted living residents EnrichedLIFE, a program aimed at piquing curiosity and inspiring the pursuit of knowledge and enrichment through the arts, educational speakers and lecturers, fitness and movement, intergenerational activities, and other groups programs based on residents’ interests, hobbies and talents. Armbrook Village’s state-of-the-art Compass Memory Support Neighborhood®, a secure wing of the community affiliated with the Boston University
“It’s a failure-free environment for boosting self-confidence,” O’Donnell said.
“They can feel like they’re in a real community and have fun.” Alzheimer’s Disease Center, is dedicated to working with residents who have Alzheimer’s disease or related dementia. Compass at Armbrook uses holistic, therapeutic programming that focuses on the resident’s abilities and is based on scientific research that cognitive stimulation may slow the progression of Alzheimer’s disease. Armbrook Village’s dining program is crafted to not only taste great but to have health benefits as well. According to Cardillo, menus at Armbrook Village include selections from their award-winning Brain Healthy Cooking nutrition program, which is based on the Mediterranean Diet and features lots of fish and seafood, fresh vegetables and fruits, lean meats, nuts and brain-healthy herbs and spices and places an emphasis on eating with other people. The program, developed by Armbrook’s parent company Senior Living Residences (SLR) in 2009, has received
THE 2017 BUSINESS & INDUSTRY JOURNAL
additional support in recent years through a partnership with Oldways, a national nonprofit food and nutrition education organization and creator of the Mediterranean Diet Pyramid. Oldways provides educational opportunities and consultations for SLR chefs with their registered dieticians. For Armbrook Village, all recipes are developed by Executive Chef Christopher Marsh who creates his menus with the community’s residents in mind. In addition to the enriching and specialized programs at Armbrook Village, the accommodations at this 122 apartment community are expansive. Residents of Armbrook’s Independent Living community have fullyequipped apartments, which include a bedroom, bathroom, full kitchen, washer, drier and a balcony. Assisted Living residents enjoy some of the largest apartments in the area, and include a bedroom, bathroom, balcony and a kitchenette, and access to one of the three on-site laundromats. If you’re looking for a place for your loved one to retire, while being able to relax, enjoy social outlets and keep sharp, then contact Armbrook Village for more information today.
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 15
The Affordable Alternative In Retirement Living By Amy Porter ~ Staff Writer WESTFIELD - Hampden Village, an over-55 independent retirement community on Root Road in Westfield is going through a transition right now. Vice President, Justin Glaze is the third generation to manage the community established by his grandfather John Glaze in 1973 and owned by his father Jeffrey Glaze. “Since we took over in 2014, we’ve been doing a lot of improvements,” Justin Glaze said. They have removed some of the old pine trees for safety, redone the entrances, and are in the process of refurbishing the active community center with new paint, LED lighting, new flooring, and a completely renovated kitchen. In addition to special projects like the community center, the Hampden Village crew maintains the Village’s heated outdoor pool, common areas, infrastructure, and roads. Management brought natural gas to parts of Hampden Village in 2015 through Westfield Gas & Electric. Most residents are putting high efficiency gas furnaces in. “We are providing the best value possible to area seniors,” Glaze said. Another new member of the management team is Office Manager Barbara Huntoon, who is in charge of new home sales. Showing off a model home recently, Huntoon said it was Justin’s energy, enthusiasm and vision for the future that convinced her to join the team. New homes at Hampden Village are built by Pine Grove Homes in Pine Grove, PA. The model home is 1400 square feet, and is priced at $159,900. It has two bedrooms, two baths, a large hearth kitchen, living room, and dining room. Appliances, including a refrigerator and stove also come with all the homes. “If someone calls me and they’re interested in a new home, we begin with a tour of the model. They can then look through our floor plan books and choose a floor plan, and we work together from there to build just the home they want.” Huntoon said. She said the new homes are set on concrete slabs
that provide a clean, dry base. They are built with the latest in manufactured home technology which includes 2” x 6” walls, sheet-rocked interiors, insulated skirting, and myriad choices for finishes. All new homes are energy star certified and include central air. Double-wide homes are delivered to the Village in two sections which are “married” on site by a contractor. Each new home also comes with a 10’ x 14’ shed (built by Hometown Structures in Westfield) and each home’s yard is re-landscaped and a sprinkler system installed. One house in progress at the factory is for a current Hampden Village couple who are wintering in Florida. They wanted to upgrade from their existing home and worked with Huntoon “constructing” their new home, which they are expected to move into in June. There are a number of “snowbirds” living at the Village, but many residents are simply retirees who have sold their family home in order to downsize and enjoy retirement. Currently, there are only three empty lots available in Hampden Village. The total 50-acre “community within a community” has “385ish” residents on 261 lots. Whether new or existing, all homes are owned by the resident(s) who rent their 50 X 100 foot lot from Hampden Village. Each homeowner is responsible for cutting their lot’s grass and removing snow from their lot’s sidewalk and driveway. Residents can renovate their home with a licensed/insured contractor, after receiving approval from management for exterior work. New residents, whether buying a resale or a new house, go through a tenant approval process for everyone’s safety. Residents may also have two pets that go outside on a leash, or stay indoors. “Their home is their home, we don’t get involved in what goes on inside of their homes,” Glaze said, adding that Hampden Village doesn’t handle resales either. (Current residents can sell their house on their own or through a realtor.) He said there are residents in the community that have lived at Hampden Village for one month and others for more than 40 years. The oldest resident, who is 100 years old, moved in during the 1970’s. “I love it. I’ve been interested in doing this since I was a kid. I enjoy the industry. Every time I do something nice, it’s appreciated. I like making things better, and moving forward,” said Justin. To schedule a tour or for more information, please contact the Hampden Village office at 413-562-5011 or check out their website, www.hampdenvillage.net
Root Road • Westfield, Ma 01085 413-562-5011 • haMpdenvillage.net PAGE 16 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
A Community of Independent People Aged 55 and Over
THE 2017 BUSINESS & INDUSTRY JOURNAL
WE’RE COMMITTED TO MAKING A GREAT COMMUNITY EVEN Headquartered in Westfield for 28 GREATER! years,Tighe & Bond has
a long history of serving the engineering and environmental needs of Westfield. Our firm regularly designs major upgrades and improvements for municipal roads and infrastructure, water and wastewater systems, as well as dams and more throughout the city. Our goal is to improve and beautify roadways and public spaces to make the City of Westfield a nicer place for people to live and work.
As part of Westfield’s overall plan to revitalize the City, our team recently provided engineering services along Elm Street in downtown and along the northern corridor to alleviate roadway congestion, improve traffic circulation, increase vehicle and pedestrian safety, and improve aesthetics. This heavily trafficked and densely established retail area extends from the heart of downtown Westfield, north through the commercial and industrial corridor of North Elm Street. Our commitment to the City of Westfield doesn’t stop with our engineering services. We are active as a Westfield State University Corporator, and with the Greater Westfield Chamber of Commerce to help improve the visibility, economics, and overall success of the City, its businesses and institutions. Every December our staff also collects a mountain of holiday gifts to bring smiles to the faces of local children through the Salvation Army’s Angel Program. In addition, Tighe & Bond makes annual donations to local organizations such as the Westfield Soup Kitchen and Samaritan Inn. Throughout the seasons, our committment is to be an active participant in this community that we have the privilege of serving.
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THE 2017 BUSINESS & INDUSTRY JOURNAL
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 17
PAGE 18 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
THE 2017 BUSINESS & INDUSTRY JOURNAL
Pioneer Valley Transit Authority Olver Transit Pavilion 14-20 Arnold Street, Downtown Westfield, MA
Construction of PVTA’s new 2,700 square-foot transit and bicycle center in Downtown Westfield will be completed this spring. The $3.65M project is part of a broader 2.8-acre urban renewal project and upgrade of the City’s Gas Light District. The new facility will be served by 4 bus berths on Arnold Street and include a bus waiting area, automated ticketing, electronic kiosks for bus schedule/trip planning and real-time, electronic bus information signage. Riders will be able to video chat with PVTA customer service for assistance. The facility will provide automated bike storage, a bike vending and repair center as well as a 465 square-foot coffee shop. The center will accommodate fixed-route and intercity bus, paratransit and taxi service. The facility will be LEED Silver Certified by the U.S. Green Buildings Council. This project has been in partnership with the City of Westfield and funding provided by the Federal Transit Administration and MassDOT. The design of the Olver Transit Pavilion was meant to show that PVTA and the City of Westfield are optimistically looking to the future. Come and check out the pavilion even if you are not taking the bus!
THE 2017 BUSINESS & INDUSTRY JOURNAL
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 19
Maria Desmarais
Josh Stebbins
Vice President, Westfield Financial Management Services Investment Advisor Representative, LPL Financial
Sales Assistant, LPL Financial
Maria Desmarais
Maria has been in the financial services industry since 2003. She holds Vice Westfield Management SeriesPresident, 7 and 66 licenses with Financial LPL Financial and has held Services her life insurance Investment Advisor Representative, LPL license since 1986. Maria also holds a ProducersFinancial license in Accident, Healthhas & Sickness, andfinancial Long Term Care Insurance. In 2015, sheShe earned Maria been in the services industry since 2003. holdsa Chartered designation theinsurance College Series 7 andRetirement 66 licensesPlanning with LPLCounselor Financial and has heldfrom her life for Financial Maria a 1994a graduate the Massachusetts license since Planning. 1986. Maria alsoisholds Producersoflicense in Accident, Health & Sickness, and Long Term Care Insurance. In 2015, she earned a Bankers School for Financial Studies and is fluent in Portuguese.
Josh recently joined LPL Financial from Westfield Bank, where he Josh Stebbins
had worked since 2014. He holds a bachelor’s degree in mathematics Sales Assistant, LPL Financial in actuarial science from and economics with a concentration Westfield State University. He resides Westfield,Bank, Massachusetts. Josh recently joined LPL Financial frominWestfield where he had worked since 2014. He holds a bachelor’s degree in mathematics and economics with a concentration in actuarial science from Westfield State University. He resides in Westfield, Massachusetts.
Chartered Retirement Planning Counselor designation from the College for Financial Planning. Maria is a 1994 graduate of the Massachusetts Bankers School for Financial Studies and is fluent in Portuguese.
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Josh Stebbins
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Sales Assistant, LPL Financial
Christopher Casale
Josh recently joined LPL Financial from Westfield Bank, where he Carlos De Leon Maria has been in the financial services industry since 2003. She holds had worked since 2014. He holds a bachelor’s degree in mathematics L Financial Investment Advisor Representative, LPL Financial Sales Assistant, LPL Financial Series 7 and 66 licenses with LPL Financial and has held her life insurance Registered and economics with a concentration in actuarial science from license since 1986. Maria also holds a Producers license in Accident, Westfield State University. He resides Westfield, Massachusetts. try Advising for clients over for 35 years and counting, five Chrisyears, holds Series 7, Carlos After working joined in the banking industrythe for overinfive years, Carlos joined the Health & Sickness, and Long Term Care Insurance. In 2015, she earned a He63 and holds 65 licenses with LPL Series Financial as well as7 insurance and licenses 66 licenses financial services industry with in 2014. He holds Series 7 and 66 licenses with Chartered Retirement Planning Counselor designation College Life for Annuities, Insurance, Long Term Care, and Life Insurance. Health He helps from the& Sickness, LPL Financial as well as licenses and in Life Insurance, Health & Sickness, and for Financial Planning. Maria is a 1994 graduate of the Massachusetts 2012 clients get graduate back to basics by reviewing budgets, ofriskElms tolerance, College, Disability & Accident Carlos Insurance. A 2012 graduate is of Elms College, Carlos is for Financial Studies and is fluenttoindevelop Portuguese. timeBankers frames, School and current investment allocations—all fluent in Spanish. common sense strategies for retirement, a child’s education, or future legacy planning.
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Everyone has financial goals and objectives. It might be saving for your children’s education. investment services. LPL Financial has no proprietary ation Planning n Education Planning Building a comfortable nest egg for retirement. products to sell, so we can offer objective advice and ance Planning n Insurance Planning investment guidance. Our tools and technology can Traveling the country in an RV. Or starting your ess put yourPlanning plans into practice quickly and allow us makeown business.n Business Planning No matternwhat your goals may be, or what e Planning Estate Planning adjustments as your objectives change. you currentlynhave availablePlanning to invest, you need ement Retirement No matter whatPlanning your assets are today, you have a financial game plan and professional advice plans for tomorrow.Management Maria, Chris, Carlos, and Josh tment n Investment Management have the experience and insight to help you pursue and guidancenfrom trusted source. That’s why Management RiskaManagement your goals and objectives. Talk to us today. And make Westfield Financial Management Services at trategies n Tax Strategies an investment in your future. Call 413.598.3125. Westfield Bank is here for you. While our name mayoffered be new, investment ies offered through LPL Financial. Securities throughour LPL Financial. /SIPC. Insurance products offered Member through FINRA/SIPC. Insurance products offered through Financial or its licensed affiliates. Financial or its licensed affiliates. professionals haveLPLbeen helping local folks build stment and Insurance products: Investment and Insurance products: secure futures for years. Powered by LPL Financial, Are Not May Lose Are Not Are Not May Lose ed Bank Guaranteed Value FDIC Insured Bank Guaranteed Value the nation’s largest independent broker/dealer, we ot Insured by any Are Not Are Not Insured by any Are Not Government Agency Federal Governmentand Agency Deposits offerDeposits personalized planning comprehensive ial Management Services at Westfield Westfield FinancialBank Management Services at Westfield Bank at Westfield Bank Bank are not registered Broker/Dealers and Westfield Bankand are not registered Broker/Dealers and
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PAGE 22 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
THE 2017 BUSINESS & INDUSTRY JOURNAL
olumbia Manufacturing has stood the test of time for 140 years by diversifying yet maintaining the core engineering model and reinventing new uses for their products. The company established itself as the leader in bicycles back in 1877 when it opened its doors on Cycle Street. From the high-wheel bike to the chainless bike, mopeds and even lawn mowers, Columbia adjusted its product line to meet global demands. In the 1950s, Columbia leaders knew it had to evolve and began manufacturing school furniture. Today, it is a major player when it comes to outfitting schools across the country. “We keep reinventing ourselves,” said Columbia Manufacturing President Ali R. Salehi. “We’re continually adapting.” In the past six decades the classroom has changed and so has Columbia Manufacturing’s products. “Classrooms are more collaborative and they want students to be able to move around. They want a product that is flexible,” Salehi said. Whether it’s a pneumatic desk that can be both a sitting and standing desk; a puzzle table, which is a nesting table with different shapes that can be configured into hexagons or octagons, or a basic cafeteria table, Columbia Manufacturing’s marketing department works hard to know what educators need. The facility in Westfield services customers throughout the country, to states as far away as Washington and California, as well as Puerto Rico and Mexico. Columbia has also shipped products through the U.S. Armed forces to bases in Germany, Japan and Korea. In the past two years Columbia Manufacturing has partnered with another Westfield company to produce the Ergie shovel and Ergie line of long handled tools. The formed metal tubing associated with bicycles and classroom furniture is now redesigned to make yard work easier. At Columbia Manufacturing, “Employees are our best asset,” Salehi said. Employees in the manufacturing facility are cross-trained so the company does not need a quality assurance department. They are given the authority to stop production when they see something sub-par. Most Columbia employees have worked there 10 or 15 years with supervisors being there more than 25 years and one employee that has 47 years of service to the company. “We have longevity,” said Salehi. “When you see that, you know it’s a family-style business.” Employees are taken care of and there is a team approach to every project and product. Salehi said it’s the Columbia culture and tradition, which is based on hard work and customer service. Columbia’s founder, Henry Pope, had 1,500 patents to his name and Pope engrained this culture of quality and innovation in generations of Columbia employees that followed him. Being one of Westfield’s oldest businesses, success comes from tapping into the talent pool of skilled people living in the area. Columbia’s 300,000 sq. foot plant is up to date with an award winning state of the art facility and has employees with a variety of skills such as manufacturing, engineering, office management, computer programming and assembly technicians to name a few. Columbia Manufacturing has been a staple in the community since its founding more than a century ago. The company and the employees have been sponsors of youth athletic teams, active participants in the Chamber of Commerce and supporters of local non-profit organizations.
THE 2017 BUSINESS & INDUSTRY JOURNAL
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 23
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The
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Southwick Council on Aging/Senior Center
he Southwick Council on Aging/Senior Center, located in the Southwick Town Hall and accessible through the East and South sides of the building, has been serving Southwick residents for nearly 50 years. The staff of four that keep the Senior Center running smoothly is governed by a COA Board made up of 7 voting members and 3 associate members. To help keep Southwick’s older adults active and healthy, the Southwick Council on Aging offers many classes throughout the week such as ChiGong, Tai-Chi, Aerobics, Line Dancing, Yoga, Zumba, and Swimming Aerobics. In addition to physical movement classes, there is also Painting, Writers Workshops, Quilting and Needlework, and Bingo is played weekly. The Senior Center is a hub of bustling activity and they encourage you to take a class and see if you like it. Walk-Ins are always welcome. In addition to keeping active through quality of life activities, there is staff available who will assist with Fuel Assistance Applications, SHINE appointments, and Tax preparation. A bright and airy dining room has a lovely group of people that attend nearly every day and offers a great opportunity to socialize and meet new people. Getting to the Senior Center and other needed stops should not be an issue as transportation is provided by the FRTA (Franklin Regional Transit Authority). You can schedule medical appointments both in and out of town, grocery shopping, and other personal appointments by calling the COA office at least 48 hours in advance. (Appointments are limited to certain days and times so please call for a schedule.)
Serving Southwick residents for nearly 50 years
If you fancy venturing beyond the town borders, the Southwick Council on Aging plans day trips using their Volunteer Van to a variety of exciting destinations.
Collaborating with the area’s school districts provides intergenerational learning opportunities and welcoming guest speakers from community agencies, including the Police and Fire Departments, keeps the members informed. The Friends of the Southwick Senior Center group is an invaluable resource to the program offerings as this group volunteers their time to organize events and raise supporting funds. They hold two main fundraisers a year incluWding the pay by the space tag sale held in May and a Car Show held off sight in September. The Friends group is a non-profit 501(c3) organization who raises money and applies for grants to help support the programming needs of the Senior Center. They can also be found at all of the Senior Center events and parties selling 50/50 raffle tickets to help raise funds. If you would like to join the Friends of the Southwick Senior Center you can do so by calling Pat M. at 569-6531. Yearly dues are $5.00 beginning each May.
THE 2017 BUSINESS & INDUSTRY JOURNAL
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 25
PeoplesBank Helps Westfield Businesses Realize Their Potential and Simplify Their Banking
Whether businesses are just starting out or looking to expand, PeoplesBank has the solutions to help them grow. The bank has been providing innovative products and financial resources to businesses of all sizes since 1885. Today, PeoplesBank is the largest community bank in the region and provides a level of convenience and commitment that is unmatched. By simplifying business banking, PeoplesBank helps business owners focus on what they do best – run their business.
A Mutual Bank, Focused on the Long Term ~ As a mutual bank, PeoplesBank is responsible to its depositors, employees, and the community. While publicly owned banks must prioritize quarterly results that satisfy stockholders, PeoplesBank can focus on the best interests of its customers and the long-term viability of the bank. As evidence of its long-term commitment, PeoplesBank has invested in the community, innovation, and the environment through contributing millions of dollars in support of area nonprofits and civic causes, researching and testing new products in its Customer Innovation Lab, building LEED-certified offices, and financing more than $111 million in sustainable energy projects. Experienced, Local Teams Who Listen ~ PeoplesBank believes that personal relationships are vital to a growing business. So business owners always have access to their experienced team, who not only know banking but also know and care about the region and the businesses we serve. PeoplesBank Business Banking officers will be able to provide customized financial solutions. They do this by getting to know your business and understanding your challenges and then developing a plan to meet your specific needs. “You know what it takes to run a business,” said Michelle Chase, Assistant Vice President, Consumer & Business Banking Center Manager at the PeoplesBank Westfield office. “We can support your business with comprehensive banking products and services, including cash management solutions, flexible lending, and innovative tools for managing your finances that will save you time to focus on your business.” Technology for Simplified Banking ~ With innovative tools like Mobile Banking, Mobile Check Deposit, Positive Pay, and Remote Deposit Capture, PeoplesBank provides the latest technology and security to help manage your business finances more effectively and in less time. Mobile Banking and Mobile Check Deposit provide access to up-to-date account information and the ability to deposit checks and pay bills, all from the convenience of your mobile device. Positive Pay prevents suspicious check and ACH transactions from accessing your funds. Remote Deposit Capture, eDepositPlus lets you deposit your checks right from your office and automatically updates your accounts receivable system. It can reduce trips to the bank and improve fund availability, accelerate clearings, and reduce returned item risk and processing costs. In addition to business banking tools and cash management solutions, PeoplesBank provides maximum security for your business. All of your deposits are insured, with unlimited coverage, through both the Federal Deposit Insurance Corporation (FDIC) and the Depositors Insurance Fund (DIF). Enjoy business banking with peace of mind through PeoplesBank. To learn more, contact Michelle Chase at (413) 562-1044 or mchase@bankatpeoples.com. PeoplesBank in Westfield is located at 281 East Main Street.
“We can support your business with comprehensive banking products and services, including cash management solutions, flexible lending, and innovative tools for managing your finances that will save you time to focus on your business.” Michelle Chase, Assistant Vice President, Consumer & Business Banking Center Manager at the PeoplesBank Westfield office.
A commitment to community, innovation, the environment and Westfield Our passion for the people and places of the region has always been what makes us a part of your community. PeoplesBank – a passion for what is possible
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281 East Main Street, Westfield Member FDIC/Member DIF PAGE 26 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
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JGS Lifecare’s new Sosin Center for Rehabilitation, a two household unit for up to 12 short-stay residents each, is the first GREEN HOUSE® certified residence in western Mass. This innovative model of care helps people recover faster and fuller in comfortable spaces that feel more like home. Learn more at JGSLifecare.org
HEAL BETTER... SOONER... SOMEPLACE LIKE HOME.
Guided by Jewish Values. Serving All Faiths 770 Converse Street • Longmeadow, MA 413-567-6211 • JGSLifecare.org
JGS Lifecare introduces the Green House model of care in its new Sosin Rehabilitation Center LONGMEADOW – JGS Lifecare has been providing elder care for more than a century. It offers a nursing home, both assisted and independent living, visiting nurse and hospice services, and short and long term rehabilitation. At the end of last year, JGS Lifecare opened a new addition to their facility: the Sosin Center for Rehabilitation. Named for its benefactor, George Sosin, a Jewish war veteran and JGS family member and volunteer, the center is divided into two “households” each designed to accommodate 12 residents. The Sosin Center is the first Green House® certified facility in western Massachusetts, and offers physical, occupational and speech therapy in a warm, home-like setting. Each of the two households has its own care team who help each resident direct their own care, and each team member undergoes 120 hours of customized Green House training to learn the core values: meaningful life, empowered staff, and real home. All of the rooms in the Sosin Center are private and offer full bathrooms with showers. Each household has a shared living room, dining room, den and family-style kosher kitchen, all of which provide opportunities for rehabilitation activities and exercises, as well as socialization and an abundance of one-on-one interaction with caregivers. “It’s not unusual to walk through and see residents socializing by the fireplace, or mixing up a batch of cookies in the kitchen,” says Martin Baicker, president and CEO, JGS Lifecare. Residents of the Sosin Center are part of their own treat-
THE 2017 BUSINESS & INDUSTRY JOURNAL
ment planning, which is designed to optimize their recovery and help them reestablish their independence. They can practice normal daily activities while working with a dedicated clinical support team. Advantages of the Green House model include superior medical care, increased socialization, and fuller recoveries as measured by less re-hospitalization and reduced medication use. In additional to rehabilitation therapists, the Sosin Centers staff includes caregivers called shahbazim. These are certified nursing aides who offer a unique style of caring for residents. Shahbazim care for the residents and their environment, including personal care activities, cooking and meal preparation and service, laundry, and light housekeeping. The Sosin Center also includes a salon and spa, as well as Michael’s Café, a kosher coffee bar and café named in honor of the late Michael Frankel, past chair of JGS Lifecare. “It’s just a nice place, beautiful place; my grandson thought it was a hotel,” said resident Josephine Calvanese. “This does feel like a vacation spot,” agreed Shawn Hurley, a chief trainer for the shahbazim at JGS Lifecare. “It doesn’t feel like a health care facility.” The holistic model of care at the Sosin Center results in a higher quality of care, including better outcomes and more satisfied patients and staff. “This is an exciting program,” said Robert Baevsky, MD, chair, JGS Lifecare Board of Directors. “It allows for greater engagement for those doing the care. They’re excited about being empowered, and having more of a direct, one-on-one impact with the care of patients.”
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 27
The W News estfield (413) Group 562
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eldne The We • Longme stfield News • ws.com Enfie adow Ne ws • Th ld Press e PennyS aver
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We’re Here for You in Westfield. We know you want to stay close to home for your health care. That’s why we have opened two new office locations in Westfield, offering you convenient specialty care and personalized home care services…providing you with the best health care experience.
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A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 29
If you have a yen for fine Japanese cuisine, visit
K’s Japanese Steakhouse
at 318 E. Main Street in Westfield.
Established in 2006, and under new management since 2014, K’s Restaurant offers fresh ingredients, great service and an inviting atmosphere to create the perfect dining out experience.
by Amy Porter, Staff Writer “A lot of people who think about Japanese food, only think raw fish,” said K’s owner Eddie Chen. While the sushi is high quality and beautifully presented by chef and co-owner Eric Chen, who was trained in a 5-star restaurant in Atlanta, K’s Japanese Steakhouse offers a full Japanese kitchen, featuring Hibachi, Teriyaki, Tempura and Bento Box lunches and dinners. Bento Box meals, Eddie Chen explained, are combination meals served in a traditional Bento Box, with various combinations of Sushi, Sashimi, Teriyaki or Tempura, along with a California roll and rice. Eddie Chen said they have a lot of customers who also come in for the full Japanese Hibachi experience, which he called more of a family fun party. “In a Hibachi restaurant, you’re experiencing the Hibachi show. The food is right in front of you, you see the different ingredients and how fresh they are. Our chefs are renowned for both their dynamic cooking ability and their wonderfully entertaining performances. They are highly trained in the art of knife and utensil utilization, and specialize in cooking and performance,” Chen said. The Master Hibachi Chef, Mr. Potato, has ten years experience cooking at Hibachi tables, and his table is in high demand. “It’s a more exciting dinner. You don’t want dinner to be boring. The kids are having fun and you’re having fun,” Eddie Chen said. However, he said, if people want to enjoy their private Hibachi meal, they can sit in a booth and have the same taste and same freshness as at a Hibachi table, along with access to the full menu. Eric Chen also spoke about the Art of Sushi, which requires fresh ingredients, good preparation and a skilled chef to create.
When asked to speak more about the Sushi at K’s Japanese Steakhouse, Chen referred to a 5-star rating and review on social media. “Our favorite local sushi spot: The sushi is fresh and high quality. They have all the standards plus some of the more exotic foods. On occasion, they also will bring in some of the more rare finds, especially for this area.” The review continued, “It is always good. We’ve never had a bad meal here. We eat here at least once every other week, and have been steady patrons for over 3 years.” Chen said he has a lot of repeating customers. Many come in once a week for a meal, but some come as often as three or four times a week. “The highest one I had here came in 11 days straight,” Chen said. Customers returning may also have as much to do with the service as with the food, the other most important aspect of the restaurant, according to Eddie Chen. “We believe a nice dinner includes good service, good food and a good atmosphere to make a perfect night out,” he said. By chance, he was told that a customer was having a birthday, and excused himself to offer the customer a treat, and to sing “Happy Birthday” to them. On his return, he pointed us to another review, which said: “Eddie and Becky run the show and are two of the nicest, most attentive folks you’ll ever meet. When things get busy, they don’t sit back and watch. They are very involved managers.” Eddie Chen explained his philosophy another way. “When you come to K’s, you not only become a customer, you become a friend.” He said he is very proud of the Westfield location. “I’ve got a lot of friends here.”
K’s Japanese Steakhouse is open Monday through Thursday from 11 a.m. to 10 p.m. Fridays & Saturdays from 11 a.m. to 11 p.m. and Sundays from 12 noon to 9:30 p.m. Telephone:
PAGE 30 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
(413) 568-3886
THE 2017 BUSINESS & INDUSTRY JOURNAL
For K-9s & Felines Puts the Focus on the needs oF Your Pet By Greg Fitzpatrick - Staff Writer WESTFIELD – It has been more than 11 years since Nicoll Vincent opened her business, For K-9s & Felines, a natural pet food store with grooming services for dogs and cats. Since its inception, the business has grown both in size and in the services offered to its clients. Unlike the majority of grooming facilities, For K-9s & Felines does private grooming only, a feature that many pet owners appreciate. “The reason why they come here is the fact that they like the private appointments and most pets are in and out in an hour,” said Vincent adding that many pet owners don’t like their animal sitting and waiting in a crate. In a private session, pets are groomed one at a time, which creates a more efficient, less stressful environment for groomer and pet alike. Private appointments are limited in quantity to the length of appointment and time of day. With being booked out a month in advance for almost a year, Vincent had to make a decision as to whether to continue the same process and no longer accept new clients, become a high volume shop and eliminate private appointments, or to create a second room and hire an assistant. After talking with her clients, the decision was made. On July 1, For K-9s & Felines became a LLC and construction started in the Fall. In December of 2016, the second grooming room was completed. Another advantage to the second room is that it is located directly behind the front counter of the retail store. There is a sliding glass window to make it easier for Vincent to answer questions or offer advice to her clients or to her mother, Regina, who manages the retail store. While the dogs and cats get the luxury of private grooming, Vincent practices gentle grooming techniques. She doesn’t force dogs or cats into any positions that may hurt them, but works with the pet to ensure that they are comfortable during the grooming process. “We do what the pets allow us to do,” said Vincent who is dedicated to creating a calm and enjoyable experience for her animals. “That’s our goal is to make it as least stressful as possible,” she said. Over the last couple of years, For K-9s & Felines has also included a cat’s “Spa Day”. It is a day that is strictly just for cats, with no dogs allowed. Vincent said that the spa days are typically held once every eight weeks or so and clients request those days specifically. The private grooming and gentle aspect that Vincent practices with the pets aren’t the only reasons that keep patrons returning to For K-9s & Felines. Over the years, Vincent has continued to educate herself in the grooming business by attending trade shows and grooming seminars. Last year, she re-certified her pet first aid and CPR certificate. Vincent is a member of several national and international grooming organiza-
THE 2017 BUSINESS & INDUSTRY JOURNAL
tions, eight to be exact, including New England Pet Grooming Professionals. In addition, Vincent is actively working with a group of groomers in regards to the pending groomer legislation. “Massachusetts is adamant about passing a law to regulate groomers,” Vincent advised. And while she is not opposed, she said it needs to be created with industry insight. For K-9s & Felines is a holistic pet store. Vincent is passionate about taking care of the ‘total’ pet and nutrition plays a key role. “As a groomer, I can really help people with their pet’s health and show them how proper nutrition improves their skin and coat. I love hearing (about) the positive results when they shift over to a better food.” Vincent stocks pet food and treats from many manufacturers. Abady is her favorite and she feeds Abady raw food to her two dogs and a foster as well. “Abady is about species-appropriate diets and they’ve been around a long time. They’re a small company in New York,” Vincent stated. She made it a note that no edible products in the retail store are made or have ingredients sourced from China. In addition to natural pet food and treats, the business also sells a full range of supplies, including spa products (shampoos, brushes), dental products, supplements, flea and tick, litter, collars, leashes and harnesses. There is also a wide variety of interactive toys for both dogs and cats. For K-9s & Felines has built a strong reputation, whether for her gentle grooming skills or nutritional experience. Vincent receives many referrals from area veterinarians, dog trainers and others in pet related fields, as well as from other groomers. “It means so much to me to receive these types of referrals. I am truly humbled,” Nicoll added. Whether it is grooming the pet, or offering quality products in the retail store, Vincent puts her focus on the need of the pet. “We take care of your pet inside and out,” she said. For K-9s & Felines is located in the Yankee Village Plaza, 45 Southwick Road in Westfield. They can be reached at 413.572.0055. Their store hours are Tuesday through Thursday from 9 am to 5:30 pm, Friday from 8 am to 4:30 pm and Saturday from 8 am to 2:30 pm. Information about their products and services can be found on their website, www.K9sAndFelines.com. Updates, general information and news of added features can also be followed on social media sites such as Facebook, Twitter, and Pinterest.
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 31
Western MassaCHUsetts Hospital Programs Offered
Ventilator Care Program • Vent Dependent Patients Neuromuscular Program • Multiple Sclerosis • Huntington’ s Disease • ALS Transitional Care Programs • End of Life Care • Short-Term Sub-Acute Rehab • Respite Care Alzheimer’s Disease with Complex Behavioral Problems Program Outpatient Dental Services Women’s Transitional Support Service Program Regional Training Center for EOHHS and Area Non-Profit Organizations
WESTFIELD - Western Massachusetts Hospital (WMH) has been servicing the community and patients since 1910. Joint Commission accredited since 1955, WMH is a long-term acute medical and specialty care hospital, currently funded for 90 beds. The hospital is owned and operated by the Commonwealth of Massachusetts, Department of Public Health. The hospital is the only public hospital operating in the western region of Massachusetts. WMH provides care to patients with a variety of chronic diseases and complicated medical conditions. WMH also provides respite care services to patients residing in the community whose family caregivers require a temporary reprieve from the hard work associated with daily care. WMH is a proud partner with the Holyoke Health
Center in providing comprehensive dental care to both inpatients and outpatients in need of affordable, community based dental services. In keeping with its mission of providing care to the under-served, WMH and the Department of Public Health partnered with a community based non-profit organization to provide care
to females recovering from addiction. This partnership culminated in fall of 2016 with the opening of a 30-bed, female only Transitional Support Service facility inside WMH. The program has become a huge success helping countless females recover and cope with the struggles associated with alcohol and opioid addiction.
Western Massachusetts Hospital 91 East Mountain Road, Westfield, MA 01085 • (413) 562-4131
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Columbia Greenway rail Trail: imporTanT infrasTruCTure for wesTfield By JEFF HANOUILLE ~ Staff Writer
WESTFIELD – While many people may think of roads, bridges and sewers when they consider important infrastructure in the city, the Columbia Greenway Rail Trail has become one of Westfield’s most important commodities. Offering beautiful views that give pedestrians a chance to travel to key destinations in the Whip City, the Columbia Greenway is a safe and efficient travel option that many people utilize on a day-to-day basis. And who could blame them? Where else would a cyclist or someone on foot get to see unique views of Westfield’s rich history from a scenic, multi-use trail that has been transformed from a once obsolete railway? The value of this unique infrastructure is something the Friends of the Columbia Greenway Rail Trail hope everyone realizes, especially with portions of the Greenway still not finished and in need of support. Friends of the Columbia Greenway Board of Directors Chairman Joseph Giffune explained that the 3.2-mile Westfield part of the Columbia Greenway was originally divided into three sections: North, South and Central. With the South Section and a small part of the Central Section already complete, construction will begin this spring on the North Section, which Giffune said consists of the old railroad bridge over the Westfield River down to the Westfield Whip Factory. “That project was awarded, and people will start seeing movement on that very soon,” Giffune said. “That’s a fairly big, fairly expensive project. It consists of a rehabilitation of an existing bridge, and while there are no structural problems anticipated, they do have to treat it, and it may take as many as two construction seasons to finish.” Giffune said that section will ultimately be linked up to the Westfield River Esplanade, where the Friends of the Greenway installed bricks and raised about $4,000 last year through a buy-a-brick campaign. “That will be a continuing thing that we will always have available,” Giffune said. “The bricks can easily be popped in and out, so once a year, we pop out the blank ones and replace them with the new ones that have the engraving of the names. And what we do with that money is work on trail enhancements. The signs that you see, the historical markers, that money all goes toward making and installing those things along the trail.” Giffune noted that in 2015, the Friends of the Columbia Greenway spent about $11,000-$12,000 on the graphic art, construction and stands needed for the signs and gifted them to the city. All the signs have been vetted by the local and state historical societies, and Giffune said this spring some may be put up on the Esplanade. “We have others in the works too,” he said. “It’s an ongoing project, but something we really think enhances the Trail.” While trail enhancements and the aforementioned construction are about to go into full swing, Giffune noted that funding for construction on the Central Section – from Stop & Shop up to the Northern Section – were lost. “It was initially programmed for 2017, but it ended up being pushed out to 2019, so that means that part will remain derelict for another two years,
at least,” Giffune said. “And that’s a problem for this project. The only way this project ever moved forward was when the city committed itself to being in a position to take advantage of funds as they became available. Originally, things moved very quickly, but now we’re in a position where I’m worried and concerned that there isn’t the same commitment there once was. “I think people need to voice their opinions and support for the Rail Trail,” Giffune added. “At first, the project got a lot of support, but now it has lost a lot of momentum, and we’re in jeopardy of never completing it if we let enthusiasm wane.” While the social and environmental benefits of the Columbia Greenway Rail Trail are evident, Giffune pointed to the economic benefits the Trail has had on the city. “Infrastructure of any kind has to bring wealth to a community in order to make any kind of sense at all, and the experience of communities with trails such as ours is there’s a serious positive economic impact because it creates foot traffic and it brings people in from other areas to spend money in this community,” Giffune said. “There are also a lot of people who use the trail in a utilitarian way – people who use it to go do their shopping or visit local restaurants with their families. For local business, those five extra meals served or those five extra items sold can make a huge difference.” Giffune noted that as downtown Westfield continues to undergo revitalization, the Rail Trail has helped give that part of the city a much needed shot in the arm. “People are coming in and using the Trail as a destination,” Giffune said. “What was once a stagnant downtown, we’re starting to see come back to life, and a lot of that is due to the infrastructure. The Trail is not the only reason we’re starting to see that, but pedestrian traffic is absolutely the most important thing to revitalization. In order to revitalize an area, you need pedestrian traffic, and you need something that’s going to put pedestrians down there. From that perspective, the Trail is it. We’ve made it easy for people to get around, whether it’s to the restaurants downtown, the supermarkets, the post office, the Boys & Girls Club, Amelia Park – all without having to get on the road. That’s a huge thing and something that helps make a community more vibrant and bring it to life.” Giffune said that the Rail Trail should be something Westfield is proud of, as it’s one of the most unique Greenways in the country. “Once it’s complete, it will be one of only a few that is completely elevated through an urban core,” he said. “That is really remarkable, and really expensive. It only comes down to grade at Shaker Road, but it’s elevated everywhere else, which basically creates a superhighway that you can then build more infrastructure off of, like an entrance or an exit to get off anywhere in the city. It’s extremely utilitarian and creates access to all sorts of points of interest. It really is a key piece of infrastructure for the city.” For more information about the Friends of the Columbia Greenway and the Rail Trail, visit www.columbiagreenway.org.
For more info visit www.columbiagreenway.org FOCGRT is a Non-Profit 501c3 Friends of the Columbia Greenway Rail Trail, Inc. • P.O. Box 595 • Westfield, MA PAGE 34 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
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What’s Happening at Baystate Noble Hospital? Thomas L. Higgins MD, MBA Chief Medical Officer, Baystate Noble Hospital
N
oble Hospital, the result of a bequest from Westfield businessman Reuben Noble, was incorporated in 1893, and the hospital’s original building was dedicated on February 24, 1897. During 1898, the first full year of operation, just 114 patients were admitted, and the average daily occupancy ranged from 3 to 16 patients! Fast-forward 120 years, and much has changed. The original buildings are long gone, replaced by the current main building, dedicated in 1958, and several subsequent additions, including the Fowler Wing, the North Wing and the surgical center. In 2015, Noble Hospital became part of the Baystate Health system and was renamed Baystate Noble Hospital. Last year, 2999 patients were discharged from the hospital, with many more patients cared for in the emergency room, outpatient practices and Baystate Noble’s two urgent care centers in Feeding Hills and on Union Street. Medical care in the 19th century occurred mostly in the home; in the 20th century in hospitals, but in the 21st century is delivered in a variety of sites: at home, in
Original hospital, circa 1897. This location on West Silver Street is now the hospital’s parking lot original hospital, circa 1897. This location on West Silver Street is now the hospital’s parking lot
PAGE 38 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
outpatient facilities, by telemedicine, and increasingly only when absolutely necessary in hospitals where overhead costs are high. So, what exactly is happening at Baystate Noble these days? Joining Baystate Health has provided financial backing for a number of long-deferred projects, and although most are “under the radar,” they are setting the stage for stronger local care. Cutting-edge cancer care, for example, depends on having a sophisticated pharmacy to prepare chemotherapy, and work is currently underway on the third floor of the hospital creating a state-of-the art pharmacy which will be adjacent to the refurbished oncology unit. Once spring arrives, work will begin on a new, more accessible main entrance and lobby, significantly upgrading the hospital’s profile on West Silver Street. Less visible, but no less necessary, are improvements to heating and cooling, the electrical grid, and sprinkler systems. But the most important changes are in our clinical capabilities, and having the right mix of physicians, nurses and other professionals to meet our goal to “keep care local.”
Dedication Ceremony for “new” hospital in 1958; showing the relationship of the new building to the original hospital and a wing added in 1906
THE 2017 BUSINESS & INDUSTRY JOURNAL
Advances in medical technology have tended to concentrate care in ever-larger medical centers, partly due to astronomical equipment costs, but also the need to have a critical patient care volume to support dedicated, specialized teams. Heart surgery is a perfect example – a hospital should be performing a minimum of 200 cases (and better yet 400) per year to optimize clinical results. If every hospital in Western Massachusetts performed heart surgery, no hospital would meet the minimum threshold, and overall patient care would suffer. But, the initial evaluation and post-surgical care can be carried out in a community setting. Staffing a team to provide percutaneous coronary intervention (PCI) for heart attacks is also best centralized, again because procedural volume matters, and even if it didn’t, the expense of staffing intervention teams at multiple hospitals would be prohibitive. But many other procedures and operations can be performed safely and often more efficiently at community hospitals such as Baystate Noble. For example, a stroke is a medical emergency requiring intervention as soon as possible to achieve the best results. The standard of care is to rapidly administer a thrombolytic (“clot-busting”) drug, which can be dramatically effective in reversing symptoms and subsequent disability, but which then requires close monitoring and the immediate services of a neurosurgeon should rare but dangerous bleeding occur. We’ve solved this problem by having dedicated Baystate Health stroke neurologists on telemedicine call 24/7, so that a patient presenting at Baystate Noble or other
community hospitals can be evaluated and promptly receive the thrombolytic drug, and then be transferred for monitoring at a location where neurosurgeons and sophisticated operating facilities are immediately available should the rare (<1%) complication occur. The key is having a well-organized system to keep care local where safe and appropriate, but to have backup where needed. Being part of Baystate Health allows this coordinated care to happen at Baystate Noble. Telemedicine is providing additional opportunities for consultation with subspecialists. Additional opportunities to keep care local will be possible when Baystate Noble converts to a new electronic medical record (EMR) in 2018. And, to keep care in our ICU, our hospitalists have recently received additional training and certification in “Fundamentals of Critical Care Support” that will permit more critically ill patients to stay at Baystate Noble. It’s a new world in cutting-edge medical care, and Baystate Noble is proud to be actively part of it while maintaining its close connection to Westfield and surrounding communities. Editor’s note: Dr. Higgins is a board-certified internist, anesthesiologist and critical care specialist. He has been part of Baystate Health for 21 years, holding a variety of roles including Chief of Critical Care and Vice-Chairman of Medicine at Baystate Medical Center, Medical Director of Inpatient Informatics for Baystate Health, and Chief Medical Officer and interim President at Baystate Franklin Medical Center. He is also the author of two medical textbooks, and two books on the history of health care.
Architect’s rendering of New Entrance
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A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 39
A Unique Preschool Experience
Caring for your children since 1986
FUll DAy PRESchool Operates year round for children ages 12 months to 6 years old. Open 7:00am to 5:30pm. Accepting both full and part week students.
1251 East Mountain Road Westfield, MA 01085 413-568-9822
Fran Frere and Sherri Morini
NURSERy/PRE-K AND oUR NEW EXPANDED hAlF DAy Morning and afternoon programs offered 2, 3 or 4 days /week.
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NoW REgiSTERiNg FoR SUMMER AND FAll PRogRAMS
SUMMER ADVENTURES Weekly half-day sessions held all summer long featuring a special event each session!
SPRoUTS AND TWADDlERS A specially designed program for our full day smaller scholars with only 9 children per room.
www.creativekidswestfield.com ~ Fully licensed by Massachusetts Dept. of Early Education and Care~
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THE 2017 BUSINESS & INDUSTRY JOURNAL
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 41
Westfield
Funeral Home & Cremation 4 Princeton St. • Westfield 413-562-1155
By Amy Porter Staff Writer
Westfield Funeral Home and Cremation offers caring, compassionate services WESTFIELD – It’s been one year since Westfield Funeral Home and Cremation opened its doors at 4 Princeton Street. Overall, it has been a good year, said Funeral Director Pamela J. Fortier. Unlike many funeral directors, Fortier is the first in her family to enter the profession. A six year veteran of the U.S. Navy, Fortier served in Portsmouth, VA at the Naval Hospital where she was a Corpsman. After leaving the military, Fortier studied Mortuary Science at Mount Ida in Newton, Massachusetts, one of the few schools that offer the program. Upon graduation, Fortier learned the trade first-hand while working for Frank and Ellen O’Brien of Toomey O’Brien Funeral Home in West Springfield in 2011. She still maintains ties with them. “They are so articulate, so artistic. I’ve learned so much,” Fortier said. She said Frank O’Brien was in the business for over 30 years with his father, before taking it over.“ I like that tight community. When you work with other funeral homes that are family owned, they can point you in the right direction,” she said. The Westfield Funeral Home is a family-run business. Her husband David Burl, a police officer with the Westfield Police Department, is co-owner. Her parents, Stephen and Cheryl Fortier, also help with the business. Fortier and Burl have four children between them, and are expecting a future addition to the family this September. “She’s had a lot of people that have had services here that have been very appreciative of all she’s done for them,” Cheryl Fortier said of her daughter. “We’re very proud of her.” Fortier calls herself a transplant to Westfield, having moved to the city in 1998, and graduating from Westfield High School in 2000. One of the highlights of the past year was a huge Trunk or Treat celebration that the Westfield Funeral Home held for children in the community on Halloween. They hosted a fire truck and a police cruiser in the parking lot and handed out treats. Over 500 children attended the event. The Westfield Funeral Home is located in the original rectory for Our Lady of the Blessed Sacrament Parish, which was built on the corner of North Elm and Princeton Streets in 1910. The PAGE 42 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
church was physically moved to a location on Union and North Elm Streets in 1920. It has retained its home-like atmosphere through all the changes. “I love the house and the characteristics. I love the porch,” Fortier said. She intentionally has kept the house light and airy. When people come to meet with her, they sit at the table together, and are offered a cup of coffee. “I like how cozy it is. People have said how inviting it is. It feels like home when they come here,” Fortier said. The loss of a loved one can leave family members with a lot of unanswered questions, feelings of stress and anxiety and grief that make events difficult to handle. Fortier said at Westfield Funeral Home and Cremation they will guide you through the aspects of the funeral service with compassion, dignity and respect. From casket choices to funeral flowers, they will provide individualized funeral services designed to meet the needs of each family. Funerals at the Westfield Funeral Home are also not as expensive as other locations, because they don’t have as high an overhead, Fortier said. They do everything on-site except for cremations, which are done in the crematoriums at Springfield Cemetery and Hillcrest Park. “We can give you a high quality funeral at a fair rate,” Fortier said. She said a basic service at The Westfield Funeral Home is lower than most other locations. “Not everyone can afford a high expense for a funeral for their loved one,” she said. Fortier said that a lot of her clients ask for non-traditional funerals as well as traditional ones. She also arranges quite a few services for veterans, coming as she does from a military family. Besides herself, her father is retired military, and her husband who is in the U.S. Army National Guard is deploying to Egypt for ten months this spring. “She has been very good to the vets, too, especially Vietnam veterans. She’ll give them the most respect, that is well-deserved,” said her mother Cheryl Fortier. We are available 24/7, 7 days a week. We’re always available, and definitely here when you need us,” Pamela Fortier said.
The Westfield Funeral Home and Cremation is located at 4 Princeton Street, Westfield, Massachusetts 01085, telephone 413-562-1155. More information on arrangements and pre-planning funerals is available on the website at westfieldfuneralhome.com. THE 2017 BUSINESS & INDUSTRY JOURNAL
By Dan Desrochers - Staff Writer
AGAWAM—If you have a successful business for nearly 80 years, it can be assumed you’re doing something right. For Jeff Sarat and the team at Sarat Ford Lincoln, that “something right” is customer service. Whether it is the improved facilities for ease and vehicle care, the familiar faces that inhabit the dealerships or the wide variety of vehicles that are available for the prospective buyer, it all comes back to the customer. It starts with the facilities on Springfield Street in Agawam, which boasts state-of-the-art inner workings that bring the customers in from the cold—sometimes literally. The facilities were recently renovated to better accommodate customers, who sometimes had to wait just to get their vehicle inside. “You used to pull into our dealership and it was good luck finding a spot, and if it was raining or snowing you would get wet, you would get cold,” Jeff Sarat of Sarat Ford Lincoln, said. “Now you pull into a heated garage, you never get wet, your car is whisked away and you’re checked in.” The facilities now have three-lane customer service drive-in garages, which can each fit nine to 12 cars at a time. In addition, there are two rows that people can come into, which allows the drivers to pull their vehicles into a heated garage almost as soon as they arrive.
And while customers are at the facility, the given time. employees they see may look familiar. That’s be“We have at least 600 new vehicles at any one cause Sarat Ford Lincoln prides itself on main- time,” Jeff Sarat said. “And we have close to 200 taining lengthy relationships with their employ- used vehicles in stock.” ees, which in turn benefits the customer. These vehicles range from economical to “At our dealership we do a great job at retain- luxury. If you’re looking for something that can ing our customers, and that’s because of our both save the planet and save you money on employees,” Jeff Sarat said. “When you come in, gas, then you can check out the Ford hybrid veyou’re going to see the same people, and that hicles, which he said boast up to 900 miles of doesn’t happen too often at other places.” travel on a single tank of gas. Another option is Jeff Sarat said that the company has employ- the Ford Focus Electric, which can not only save ees that have been you money at the with them 30 to 35 gas pump but can years. also qualify you for a “I remember going $7,500 tax credit. there as a kid,” he said. Come in & celebrate our 88th Anniversary If you’re looking for “Some of our employmore luxury, then in our New Renovated Showroom! ees I saw when I was Lincoln vehicles 10 to 12 years old and should be your they are still here.” choice. The classic car of comfort, the Lincoln In addition, members of the Sarat family are Continental, was reintroduced in 2017 and is always visible around the facilities, which in- available now. This vehicle comes with 30-way creases the familiarity for customers and helps adjustable seating, 3.0 liter twin-turbocharged to relieve any issues that may arise. engine and hands-free voice operation. “There’s always a Sarat in the building,” Jeff If power is what’s needed, then Sarat Ford Linsaid. “There’s a lot of places that you go to shop coln also carries the newly-redesigned Lincoln and there’s not an owner there. If you have a Navigator. The Navigator comes with best-inproblem or concern it can be resolved quickly class towing capacity, a 3.5 liter twin-turbobecause an owner is always at Sarat.” charged V6 engine, four-wheel drive capabilities Of course, customer care is great but selection and smooth-riding multilink rear suspension. is important, too. Luckily, at Sarat Ford Lincoln No matter the vehicle you’re searching for, the there are nearly 800 vehicles in stock at any Sarat family will be there to assist.
88th Anniversary
www.SARATFORD.com ~ 245 Springfield St • Agawam, MA • 413-786-0430 ~ www.SARATLINCOLN.COM THE 2017 BUSINESS & INDUSTRY JOURNAL
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 43
The People Behind Our Network
bhn
The CARSON CENTER
Serving the behavioral health needs of Greater Westfield www.bhninc.org PAGE 44 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
THE 2017 BUSINESS & INDUSTRY JOURNAL
A Legacy of Meeting Community Needs
E
BHN The Carson Center Builds on its History
stablished as the Westfield Area Child Guidance Clinic in 1963, our organization later became known as The Carson Center for Human Services, honoring the late Marguerite (Peg) Carson. Peg was viewed in the community as a person of great compassion and commitment and was instrumental in the clinic growing into a full service mental health resource for people of all ages in greater Westfield. A few years ago The Carson Center merged with Valley Human Services in Ware as the mental health landscape and Carson continued to evolve in serving the towns of the Ware River Valley. That evolution to find more effective ways to meet the mental health needs in our region continues. In 2015 The Carson Center merged with Behavioral Health Network, bringing together two leaders in the field of mental health, addiction and developmental services. Our new name, BHN The Carson Center, honors the legacy established over 50 years ago in programming that today serves adults, children and youth in the areas of domestic abuse, crisis services, traumatic brain injury and care for those with developmental disabilities. Our Kamp for Kids, offering children with and without disabilities a memorable summer experience, is one of our highest profile programs, touching nearly every life in some way in the Westfield area. To more accurately reflect the merging of Carson with BHN and to honor the legacy of The Carson Center, a new brand was introduced at the end of 2016 and our new name and look are now on display for all to see on the side of the building at The Mill at Crane Pond, which headquarters most of our Westfield services. The evolved look and name offers a new visual representation and the coming together as one agency dedicated to continuing to serve the people of Westfield, while honoring our legacy. BHN The Carson Center provides: • Addiction Services • Children, Youth and Family Services • Developmental Services • Domestic Violence Services – Ware • Emergency Services • Forensic Services • Healthcare Integration and Care Management • Mental Health Services
Children and Youth: (413) 568-1421 Adults and Families: (413) 568-6141 24/7 Crisis Number: (413) 568-6386 THE 2017 BUSINESS & INDUSTRY JOURNAL
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Bartlett Street, 1946
COMMITTED TO WESTFIELD SINCE 1946
260 North Elm Street, Westfield, MA 01085 Tel. 413-568-9571 | Fax. 413-568-9613 www.MESTEK.com
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WESTFIELD – Mestek, Inc. is a leading manufacturer of specialty heating, ventilating and air conditioning equipment. They also manufacture steel handling machinery for use in the fabrication of HVAC related duct work. In the wake of World War II, the company got its start manufacturing heating equipment, specifically hydronic finnedtube radiation for commercial spaces. A Brief History Prior to becoming Mestek, Inc. the roots of the organization were established with the Sterling Radiator Company, founded in 1946 by Mr. John E. Reed. The company’s original product offering was a new technology known as finned-tube radiation. Sterling’s operations began in a small garage on Bartlett Street in Westfield with 3 dedicated employees manufacturing their first product entries into the commercial building market. Sterling’s finned-tube radiation consisted of either 1 or 2" tubes equipped with a designated number of metal fins per foot for uniform heat dissipation. While this technology was developed prior to the war, it was exclusively used to heat railroad passenger cars until the technology was adapted during the wake of the war to heat commercial buildings using either hot water or steam.
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Throughout 1946 and 1947 business prospered making expansion beyond a single facility necessary. Reed purchased a small building that had once been a milk plant on Birge Avenue, allowing Sterling to expand its product offerings and start prospecting into the residential finned-tube market segment.
The Reed product portfolio was expanding dramatically while core products remained housed in Westfield. Finned-tube radiation was still dominant and in 1982 Reed acquired a major competitor, BeaconMorris, a manufacturer of hydronic unit heaters and kickspace heaters marketed under Twin-Flo.
Business Booms Sterling was enjoying substantial growth as they entered 1950 prompting yet another manufacturing expansion. Land was purchased at 260 North Elm Street and operations moved into the new facility, which is still home to Mestek, Inc. today.
Mestek, Inc. In 1985 Reed completed a reverse-merger with another company, Mesta Machine Company. Mesta was a steel mill equipment manufacturer based out of Pennsylvania. On July 31, 1986 the deal was completed and Mestek, Inc. was created. Since the merger, Mestek has tripled in size with continuing acquisitions of synergistic companies.
Sterling began manufacturing gas-fired unit heaters further increasing their product portfolio. After, 4 short years yet another expansion was needed to meet demand. Factory space was doubled in the existing location and additional expansions were done in 1956 and 1964. Expansion In the mid 1960â&#x20AC;&#x2122;s Sterling began expansion through acquisitions of companies in complementary fields and grew to 220 employees by 1967. In 1975 Sterling purchased a manufacturing facility in Farmville, NC allowing the company to offer an expanded line of gas-fired heating equipment and steam unit heaters. This acquisition made Sterling one of the largest manufacturers of these product lines in the country.
Mestek, Inc. has continued to add to their Westfield facilities including the Reed Institute HVAC Education Center located at 152 Notre Dame Street, adjacent to the corporate headquarter location. The Reed Institute hosts trade-based technical trainings as well as community events and outreach programs like the World is our Classroom through the Westfield Public Schools.
Street in Westfield. This is home to over a 20,000 sq. ft. facility where all product design/development, engineering and testing is done. The Luxton-Reed Center, on Westfield Industrial Park Road, is home of the Mestek company Dadanco; a leading manufacturer in todayâ&#x20AC;&#x2122;s modern HVAC industry. This facility is designed to showcase products while educating visitors on HVAC technologies and applications. Today Mestek, Inc. is made up of a corporate family of 35 esteemed brands. Employing 400 people at its corporate headquarters in Westfield, with a total of 1200 additional employees in 16 locations across the US, Canada and China.
A full agency certified Research and Development Center is located at 63 Main
Above photos show a variety of Mestek, Inc products, produced in the Westfield facilities.
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THE 2017 BUSINESS & INDUSTRY JOURNAL
formerly Westfield Home & Garden
By Dan Desrochers, Staff Writer WESTFIELD - At the heart of Kelly’s Home & Gargarden store, and who better to own one than den on Springfield Road is, fittingly, gardening. they? Brian and Stacey Kelly, the husband-and-wife The store boasts hundreds of different items team who opened Kelly’s Home & Garden on for all lawn and garden needs, from the comFebruary 18th at the site of the former Westmon to the hard-to-find, including fun and field Home & Garden, want their store to be all unique garden décor and gifts. For those about lawn, garden and family. Whether one who are in need of a grill or replacement part, needs to find something to spruce up the backKelly’s Home & Garden carries a full line of yard patio, brighten up a flower bed, renovate Weber products. If power equipment is just your lawn, fill that propane tank or give backthe thing to take care of some long overdue yard animals a nice place to feed or nest, yard maintenance, then one can find a Kelly’s Home & Garden has it. bevy of Husqvarna products inside And for the Kelly’s, this is just “People come here Kelly’s. In addition to the large how it should be. brand names, Kelly’s will also for the knowledge and “This is what we’ve always be selling local artists’ crafts done and we couldn’t our employees have been in in a space called the “Local imagine doing anything Artist Corner”. For example, the industry for a lot of years. else” Brian said. The two If you need help with a new lawn unique wooden pallet signs were high school sweetand handmade birdhouses. hearts and, following or garden, we can help from Other local products for college, Brian came back Kelly’s Home & Garden include steps A to Z.” from school and decided a variety of flowers and plants to work at the then Westfield “We really focus on that have been grown from local Home & Garden while seeking customer service.” greenhouses and farmers. employment in his degree field For your cats and dogs, Kelly’s carries a of molecular biology. “When I moved great selection of grain-free and holistic pet back, I started there as a summer job while food, like Blue Buffalo and Natural Balance. You looking for a position in my field and I never can also find some fun toys, treats, and accesleft,” Brian said. sories as well. Stacey meanwhile, was working as a preschool The store sells bird seed, feeders, houses and teacher, but eventually joined Brian at Westother birding items for our feathered friends. field Home & Garden. The couple decided to Customers will be pleased to know that Kelly’s get married, but were not allowed to have a will be carrying the popular Feathered Friend spring wedding, they had to wait for the busy brand seed. season to be over. That was over 20 years ago, All of these products also come with the bonus and two kids later. The two boys, Michael and of the knowledgeable staff ready to assist Patrick, will be starting their new jobs at the customers with their needs. Whether you have family business. a question about how to attract more birds to Now the couple are operating Kelly’s Home & your yard, what type of fertilizer is best for your Garden, as well as Palmer Agway. The Westlawn or you just need a helping hand to your field Home & Garden brand dissolved followvehicle, the staff is there to help. ing its owner’s retirement but the Kelly’s felt “We really focus on customer service.” Brian that there was still a need for a local lawn and said. “People come here for the knowledge and our employees have been in the industry for many years. If you need help with a lawn or garden, we can help from A to Z.”
same location neW oWnersHiP!
Brian, Patrick, Stacey and Michael Kelly with Reilly
MON-SAT: 8-6; SUN: 9-5
81 Springfield Rd. (Rt. 20) Westfield, MA • (413) 568-3388 THE 2017 BUSINESS & INDUSTRY JOURNAL
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Westfield State: A Key Partner in the Local Community and Region By Ramon S. Torrecilha, Ph.D. As a university, neighbor, employer, destination, and consumer, Westfield State University realizes its important position in the fabric of the City of Westfield and the surrounding area. We take pride in our contributions to and involvement in the local economy; and more importantly, we appreciate our collaboration with municipal, legislative, community and business partners as we together improve the vitality of our community and region. Westfield State University, as one of Massachusetts’ nine public universities, provides students with a solid liberal arts foundation, while integrating professional development through internships, practicums and other experiential learning to specifically prepare students for their intended careers. Our latest economic impact study based on 2015 data indicates that 57 percent of Westfield State degrees received were in concentrations that are projected to have high employment growth—those occupations expected to have at least 30 percent job growth or 300 additional jobs by the year 2022—in Hampden County. In addition to our primary purpose as a provider of higher education for more than 6,000 students, our role as an area employer is significant. A total of 405 of the university’s employees live in Hampden County, contributing heavily to the county’s economic activity, as well as nearby counties in Massachusetts and Connecticut. Wages earned in 2015 by the 561 Westfield State employees who reside within New England’s Knowledge Corridor, inject $29 million into the local economy, generating an additional 200 jobs in the corridor. And, as a purchaser of goods and products, 43 percent of Westfield State’s vendors and 73 of its purchasing dollars are spent within New England’s Knowledge Corridor. In addition, our students—5,600 undergraduate and 730 graduate students in the 2015 academic year—comprise a significant consumer base, spending an estimated $9.3 million in the City of Westfield and $19.8 million in Hampden County. With the start of our self-operated dining services last year, the university has further shifted our purchasing to include more local vendors. Included in our growing list is the City of Westfield’s own Hinckley Farms, and a handful of its affiliated farmers and providers in the city and surrounding towns. Westfield State Dining Services aims to deliver healthy, sustainable menu options for the campus community and visitors. Throughout 2015, Westfield State University welcomed 12,100 visitors to the campus for tours, sporting events and other major events. Those guests infused nearly $500,000 into the area economy that year. Attracting a considerable number of prospective students who reside in Eastern Massachusetts, our campus and those families’ PAGE 52 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
visits to Westfield State may be one of the limited times they visit this part of the state. Locally, Westfield State University is fortunate to work so closely and have a solid rapport with City of Westfield Mayor Brian Sullivan and Superintendent of Westfield Public Schools Stefan Czaporowski, as well as our local legislators State Sen. Donald F. Humason Jr. (RWestfield) and State Rep. John C. Velis (D-Westfield). All are quick to collaborate, offer their support and serve as staunch advocates for Westfield State University and its students. The university’s relationships with the mayor’s office and city councilors and with the school district have historically gone undernourished. However recent headway on both fronts are leading to many improvements that will translate well to the local community and economy presently and for years to come. We enjoy comparable, positive relationships with area businesses, who offer vital settings for our students seeking internships and ultimately employment. The university has linked arms with many of those same businesses through the Greater Westfield Area Chamber of Commerce’s Westfield Education 2 Business Alliance. Through the leadership of chamber Executive Director Kate Phelon and Superintendent Czaporowski, this innovative effort is working to bridge business and education in collaborative and productive ways to improve our local workforce. Westfield State is pleased to have a seat at the table and be part of this high-impact initiative. Recognizing our role as an important driver of the future of the regional economy, the university has set forth university-specific strategic partnerships to benefit the region and its economic development and its workforce. Westfield State has launched the Westfield Promise, collaborating with public high schools in Westfield, Holyoke and Springfield to work with underrepresented, low income, and first generation college students. Westfield Promise is a unique early college experience program bringing Westfield State faculty to cooperating high schools to partner in teaching stretch courses during the junior year of high school. In the senior year, these students are then invited to attend courses on the Westfield State campus. Support for the transition to college is provided throughout the program. In addition to increased collaboration between college faculty and high school educators, decreased student debt and established pathways for a more diverse population of future Westfield State Owls will result. It’s a good time to be part of Westfield State University and the greater Westfield community. Together, with our community and business partners, our collective efforts have enhanced the local area and region, contributing to business and employee success and heightened quality of life for residents and students alike. Dr. Ramon S. Torrecilha is the president of Westfield State University. Dr. Torrecilha was appointed president in December 2015 and was officially invested in October 2016.
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The W News estfield (413) Group 562
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THE FIGY REALTY TEAM SUSAN FIGY, 413-883-3537 REALTOR®
RALPH FIGY, 413-883-3527 REALTOR®
(413) 883-3537 CELL (413) 883-3527 CELL (413) 568-4408 FAX rfigy@comcast.net 74 Broad St, Suite B Westfield, MA 01085 ColdwellBankerHomes.com Operated by a subsidiary of NRT LLC.
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Diamonds ~ Fine Jewelery ~ Repairs Family Owned and Operated
George Kedzierski 413-568-8697 georgesjwlrs@verizon.net Anne K. Woodson General Manager
PAGE 54 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
67 Elm Street Westfield, MA
~ Serving Westfield for Over 50 Years! ~
Polish Deli
M Y
Phone / Fax: 413.562.9210
Email: westfieldpolishdeli@gmail.com
SANDRA SOREL ASSOCIATE PARTNER
Cell: (413) 262-9966 Office: 413-789-9880 sandysorel@kw.com
413-527-0194 www.richardsfuel.com Serving Westfield, the Hamptons & surrounding communities • Heating Service • Oil Delivery • HVAC Repair • Air Conditioning • Automatic Delivery available • New system installations 24-Hour Emergency Service • Experienced & Dependable
Owner ~ President
7 White St. • Westfield, MA 01085
53 Elm Street • Westfield, MA 01085 (413) 568-7286 • MinasWineAndSpirits.com
A taste of the world ~ right in your neighborhood.
GEORGE’S JEWELERS
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Each Office is Independently Owned and Operated
OPEN Sun-Sat 6am - 2pm
Breakfast Served All Day!
Serving Our Friends Daily 12 School St • Westfield, MA 01085 • 413-642-5527 www.TheGoodTableWestfield.net Laurie Varelas, Proprietor
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e n o y r e v e r o Something f By Chris Putz, Staff Writer WESTFIELD – Stop! You want to read what the Westfield Parks & Recreation Department has to say. We live in a fast-paced world, what with technology invading nearly every facet of our lives. Children are sometimes lost in the shuffle, left to television programming, video games, smart phones, and tablets. While there is nothing wrong with these viewing habits, especially if kept to shortened periods of time, the Westfield Parks & Recreation Department has a much better alternative – one that offers enrichment and breeds socialization, physical fitness, and improved overall mental well-being. There really isn’t just one thing to do though – there’s a lot more. From classes to workshops to sports and summer camps, there is something for everyone. “We provide not only for kids but for adults with our recreational programs, and the use of our parks,” said Westfield Parks & Recreation 15-year program coordinator Jim Blascak. This past winter, adult basketball leagues were a slam dunk with area residents. The men’s and women’s spring/summer adult softball leagues once again figure to be a hit. The Westfield Parks & Rec Department continues to rehab city fields with the latest venture recently focusing in on the rehabilitation of bathrooms and concession stands at Ralph E. Sanville Field on Cross Street, Papermill Playground, and Sadie Knox. Over the course of the last decade, the Westfield Parks and Rec Department has upgraded nearly all of the city’s parks whether that involved the addition of new Playscapes or the installation of spray parks, enhancing the quality of life for recreational enthusiasts in the Whip City. Additional enhancements were recently made to Chapman and Municipal playgrounds and Sadie Knox. There are plans to upgrade the playground at Hampton Ponds within the next year or two, according to Blascak. “Hampton Ponds is our top priority,” Blascak said. “It is the only park in that area. It is in desperate need of upgrades. There are no bathroom facilities or shelters.” Currently, there is just your average run-of-the-mill play things such as a slide, a bay of swings, a see-saw, and a merry go-round. “It is time for an eye-catching piece of playground equipment,” he said. The city’s Park & Rec Department also recently purchased a pickle ball, a cross between a tennis and ping-pong ball, for use with oversized ping pong paddles on local courts. Local residents are encouraged to give it a try for a minimal fee. As it does every year, the Park & Rec Department offers a comprehensive list of special events such as the annual Big Wheel 500 race, the mother/daughter and father/son miniature golf tournaments, and the Mayor’s Easter Egg Hunt; spring programs like Start Smart (a parent-child group activity designed to develop motor skills and build confidence in three-year-olds), T-Ball for children aged 4-6, karate lessons, kickboxing, softball, horseback riding, art classes, various sports camps and clinics, babysitting classes, CPR and First-Aid classes, dance, theatre, skateboarding; a summer playground program; and, “Adventure Zone,” a full-day program for children 5-12 years of age. “We are always looking to expand our programming whether it be spring, summer, fall, or whatever,” Blascak said. City of Westfield Parks & Recreation Spring/Summer guides will be distributed to school-aged children at local schools, and are available for pick-up at the Parks & Recreation Department at 4 Holcomb Street in Westfield.
4 Holcomb St., Westfield, MA 01085 • Ph: (413) 572-6263 - Fx: (413) 572-6264 • THE 2017 BUSINESS & INDUSTRY JOURNAL
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THE 2017 BUSINESS & INDUSTRY JOURNAL
Bright Nights a Glowing and Growing Experience! Bright Nights at Forest Park boasts more than 650,000 lights that make up magical displays. Visitors are welcomed with the Poinsettia Fantasy and then travel by and through Seuss Land, Winter Woods, Victoria Village, and the beloved Toy Land where every child dreams of living. Along the three-mile drive, there is a special stop along the way for visitors to get out of their cars, mini-vans, trucks and SUV’s. It’s Santa’s Magical Forest, where the trees dance and the excitement grows. Santa’s Magical Forest, just past Seuss Land, offers a magnificent winter carousel, Santa Train, and Santa’s Shed, a cozy place for private family visits with Santa. There is a gift shop filled with Bright Nights souvenirs, holiday gifts and chocolate treats. On weekends, guests can toast marshmallows to make s’mores and purchase a fresh bag of kettle corn. Other special activities include horse-drawn wagon and carriage rides, Military/ First Responders Night, Bright Nights 5K Road Race, New Year’s Eve Festivities, and Supper with Santa at the historic Barney Carriage House. For families who want to go to Bright Nights every night or often, the Bright Nights Season Passes are available. It is accepted every night during the season and comes with a coupon booklet filled with savings. There is also the free Bright Nights Loyalty Card for special discounts and giveaways, along with $10 Tuesdays on December 5 and 12, 2017. To learn all about Bright Nights at Forest Park, the Northeast’s premier holiday lighting experience right here at home, visit brightnights.org. THE 2017 BUSINESS & INDUSTRY JOURNAL
Come enjoy America’s top holiday lighting experience and more! November 22 - January 1 Closed November 27-28
Forest Park, Springfififfiield, MA brightnights.org • 413-733-3800 A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 61
By Dan Desrochers Staff Writer
WESTFIELD—For Barnes Regional Airport, it’s not just that it’s a hub of international activity that is impressive, it’s what it brings to the community, as well. The airport boasts a 9,000-foot runway according to airport manager Eric Billowitz, which allows for the landing and taking off of many different kinds of aircraft going to many different areas. In
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addition, the business and jobs that the airport brings to the area helps improve the economy and community, as well as an International Air Show that is coming to the airport this year. However, the biggest contribution according to Billowitz, is through the Westfield Technical Academy’s aviation technology program. “Any airport can provide services to aircraft but what I think is noteworthy is what the school is doing, that brings community into the airport,” Billowitz said. The program, which is just one of three in the country, provides students with the ability to learn about aviation and give them a chance to enter a high-paying career in aviation, including jobs at the airport. And while this is great for the community, it also benefits Barnes Regional Airport, since it allows for an essentially ready-made group of professionals for businesses that do service on the airport. “What I can say here that you can’t say elsewhere is I have a crew,” Billowitz said. “Need a maintenance crew, need workers, we got it.”
THE 2017 BUSINESS & INDUSTRY JOURNAL
WESTFIELD
Beyond employment, Barnes Regional Airport, in conjunction with the US Air National Guard, is bringing enjoyment to the community through the Westfield International Airshow. The airshow is going to take place
Aug. 12 & 13, 2017 ...And while the airport is hosting it, Billowitz said that the Guard is providing key organizational and logistical support to the show. “The Guard really works as a partner instead of an installation to the airport,” Billowitz said. “This is shown by all the contributions they are making to producing a great event for the city.”
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A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 63
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THE 2017 BUSINESS & INDUSTRY JOURNAL
Shaker Farms Country Club Always Open to the Public
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Shaker Farms Country Club Offers Something For Everyone
estled at the foothills of the Berkshires, Shaker Farms Country Club in Westfield, a Geoffrey Cornish designed course has a unique and beautiful layout; each hole has its own personality with the trees and brooks serving as natural boundaries between the holes. The course itself sits on 105 acres. Beautiful trails, clay tennis courts, the Ponders Hollow Pavilion, and an entrance to the Columbia Greenway Bike Trail encompass the remaining acreage. The club house has a New England charm all its own. The 19th hole is a must see with a unique bar made from an old New England bank vault. The ballroom is the picture perfect place to have your wedding reception and The Fairway Room has a picturesque panoramic view of the first tee, 9th green and tenth tee and is a great place for your bridal shower, baby shower or small party. Whatever the occasion ~ wedding, graduation, birthday, retirement, shower, sweet 16 or holiday party, bar mitzvah, golf tournament, class reunion, Shaker Farms Country Club has the perfect place for you. The Ballroom can easily accommodate 250 people, & the Fairway Room holds up to 75. During the “off season” there is Sunday Brunch and Friday Night “Dinner Specials” complete with Live Entertainment. Chef Angel Cotto‘s culinary expertise is apparent. His gastronomical delights will have you coming back for more! Once the golf season starts the club is open to the public seven days a week. There are men’s and women’s leagues, tournaments and fun specials throughout the season. Shaker Farms offers a very popular Summer Youth Clinic which is a great way to get your kids interested in the game of golf or tennis. Come Play or Party “A-Round” with us and visit our website at shakerfarmscc.com, and like us on Facebook! THE 2017 BUSINESS & INDUSTRY JOURNAL
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 65
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627 Southampton Road, Westfield • (413) 562-7171 • www.HometownStructures.com PAGE 66 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
THE 2017 BUSINESS & INDUSTRY JOURNAL
Friendly craftsmen exceeding expectations every day!
By Greg Fitzpatrick Staff Writer
WESTFIELD – Having opened up its doors in 2000, Hometown Structures is marking its seventeenth year of business which started with the emphasis on selling sheds. “That formed the basis of the company from day one,” said Kurtz, who noted that shed sales accounted for about 50 percent of their business. Hometown Structures originally started in Russell, Mass., and was operated there from 2000 until 2003 before the owners decided to move to Westfield. In the first couple of years in the Whip City, the customer base for Hometown Structures was very local. Kurtz said that at one point, about one quarter of his customer base, came from just Westfield clients. But, that all changed after 2006, around the time of the recession. Kurtz decided to expand the sales area to reach more customers. “As the buyer base got smaller, we looked for a bigger footprint,” said Kurtz. “Now we sell statewide.” About two years ago the business also boosted its product offering by adding trailers for both commercial and home use. The idea to add trailers came when Kurtz, a licensed contractor himself, had a friend in New York who had success in the trailer business, and encouraged him to add it to his product line. “It’s been a successful thing,” said Kurtz. “The trailers have proven to be a very good line, very reliable, dependable.” Although Kurtz says that the majority of the customers who buy trailers are contractors, he does see some homeowners buying them as well. Another segment of the Hometown Structures line includes larger buildings such as garages and horse barns which are built on site because they are too big to transport. On site construction is more convenient for both the workers and the customers Kurtz noted. Other outdoor-living products such as gazebos and pavilions appeal to families who want to relax, entertain or just enjoy their backyards.
Purchasing from Hometown Structures has the added bonus of convenience since Kurtz, a licensed general contractor, can take care of obtaining building permits, hiring subcontractors or clearing any other hurdle required to install a garage or other structure. “For us it’s part of what we do,” said Kurtz. Hometown Structures focuses not only on their customers and the products they sell, but also on being a good neighbor in the community. Kurtz notes that they purchase a lot of their materials from local companies such as The Lumber Center and Western Mass Truss, both in Westfield. “I think the Westfield business community is very interdependent,” said Kurtz. “People in town rely on each other.” A family owned business, - Kurtz’s brother Joe is the operations manager, -all of the employees either live in the city or right near the area. Although Hometown Structures continues to branch out across the state to expand its customer base, the greatest opportunity for growth seems to be the local area because of its cost of living that is relatively lower than the eastern part of the state, and a reasonable tax rate for residential and commercial use. “The business environment of Westfield is very business friendly,” said Kurtz. The location on Southampton Road is easily accessible for deliveries being made from the Massachusetts Turnpike which is right down the road. Over these 17 years in business, Hometown Structures has found a business model that works...focusing on customer service. “We’re not like high volume, commodity pushers,” said Kurtz. “It’s rather we want to help people buy things that are either going to enhance their home or their work.” The same work ethic that has helped to make Hometown Structures grow and prosper is being passed along to the younger members of the family. Less than two years ago, Kurtz and his family took over a blueberry orchard in Chester. Having grown up on a farm with his brother, Kurtz is aware of the hard work it takes and he wants to pass along those values to his children. The family raises the blueberries and then sells them to different markets and also allows customers in the area to pick their own blueberries. “It’s a good survival skill to have,” Kurtz said of the farming experience.
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From Left to Right: Chris Graziano, Assistant Director of Nursing Services; Greg Dempsey, Executive Director; Deborah Sullivan, Director of Business Development; Jason Gaszi, Director of Social Services; Susan Johnson, MDS Coordinator; Michelle Forfa, Director of Rehab Services; Marcy Melbourne-Fuller, Director of Nursing Services
The Highest Rated Skilled Nursing Facility in Westfield By Amy Porter - Staff Writer WESTFIELD – Westfield Gardens for Nursing and Rehabilitation, a member of the Priority Healthcare Group, may be small in comparison to other facilities in the area, but that’s the way they like it. “Because we are small, there really is a family type of feel here. We know all of our residents and their potential,” said Greg Dempsey, Executive Director. The facility is equipped to offer a complete range of post-acute and post-surgical care services. Short term rehab can help “bridge the gap” between hospital and home. Dempsey said the staff begins the discharge process at admission, working closely with the resident and family to set goals almost immediately. “Our goal is to get every person back to their home or prior living situation,” said Deborah Sullivan, director of Business Services. The staff maintains a constant dialogue with the resident and the family to make sure that they are all on board with the same goal. “Everybody’s different,” Dempsey added. The relationship also continues after the residents are discharged. “Every year, we hold a Rehab Reunion, and invite them back for a brunch, to celebrate their successes. It’s an opportunity for residents to see the staff they worked with during their stay, which could have been from one week to a couple of months, and for the staff to see them,” Dempsey said. He added that because of their size, their staff is able to form friendships with people. Westfield Gardens also offers respite care for families who are the primary care givers for their elderly or disabled loved ones. Sullivan said it could be for a long weekend, a week, or up to 30 days to give families time to vacation or just take a breather. The skilled residential care program at Westfield Gardens is designed to meet the physical, emotional, intellectual, social and spiritual needs of residents. A 24-hour care team works to keep residents as flexible, mobile and independent as possible, offering physical
Westfield Gardens room therapy, occupational therapy and speech therapy. Stroke recovery is another one of Westfield Gardens’ services. The team is committed to helping residents restore function so that they can enjoy the same or similar quality of life they had prior to the stroke. The team works aggressively to provide optimal therapy and stimulation in order to achieve patient goals, quickly and safely. “The staff is so caring and has a level of compassion that’s comforting to the family,” he said. “Everybody does whatever it takes to make the experience as comforting as possible to both residents and their families.” Sullivan said Westfield Gardens has some unique services. “We are the only center in Westfield with a van,” she said. The van is used to take seasonal trips, and can bring residents to the store and to doctors’ appointments. “We also transport family members of residents who are unable to get here to visit,” she said. Westfield Gardens is also the only center in Westfield with a VA contract. “We are continuing to provide exceptional quality of life for our folks, both short term and long term,” Sullivan said. Westfield Gardens is located at 37 Feeding Hills Road. For more information, visit www.westfield-phg.com, or call for a personal tour at 413.568.2341.
37 Feeding Hills Road | Westfield, MA 17543 | P: 413.568.2341 | F: 413.572.1226 info@westfield-phg.com | www.westfield-phg.com THE 2017 BUSINESS & INDUSTRY JOURNAL
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We are The Westfield News Group. Print and online publishers of
The Westfield News, The Longmeadow News, The Enfield Press and The PennySaver as well as operators of the Press Room cafe.
Community newspapers can no longer be all things to their readers like they used to be. With so many sources for readers to get statewide, national or global news, we need to provide unique and specialized content that you can’t get elsewhere and that is community-specific news. Sadly, perception of the news media seems to be at an all time low with the constant barrage of what some are calling “fake news.” Fake News is the latest buzz word for ideological reporting. Not necessarily incorrect news, but news provided from a specific viewpoint and pushing a specific agenda. The most trusted names in news-gathering have chosen political sides and now use their media outlets to push those political agendas. We at The Westfield News Group take seriously our responsibility to continue to uphold the basic tenets of journalism by providing readers with non-biased reporting. We give our readers the facts and let them make intelligent, informed decisions based on those facts. We don’t show up for just the big flashy news like other area news outlets. We cover the day-to-day happenings in the city and towns we call home.
MARIE Business Manager
MELISSA Circulation Manager
Our employees live in the communities we cover. We shop at the same stores you shop at. We eat at the same restaurants. Our kids go to the same schools as your kids. We vote in our local elections. Because of this, no other media knows these communities like we do. As some of our larger, regional newspapers decline, we continue to be successful by providing niche, information that is valuable to local residents but not always available from other sources. Diversity is the key to success in any business which is why our web sites thewestfieldnews. com, thelongmeadownews.com and the Facebook pages for The Westfield News,
Left to Right: REN - Graphic Designer • SUE - Graphic Designer LORIE - Director of Ad Production PAGE 72 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
HELENE - Motor Route Driver NATE - Motor Route Supervisor THE 2017 BUSINESS & INDUSTRY JOURNAL
The Longmeadow News and The Enfield Press are available to you 24/7. Across the four print publications, associated web sites and social media outlets we are able to reach more than 100,000 people every week. Added to those means of news distribution is the weekly WestJIM - Multi-Media Manager field News Radio Show that evolved from the community radio initiative developed by the Westfield State University Foundation and the City of Westfield.
The Newsroom Left to Right: JEFF - Reporter ~ The Enfield Press and The Longmeadow News Editor; CHRIS - Sports Editor & Reporter; GREG - Reporter; AMY - Reporter; DAN - Reporter
The Westfield News Radio Show first broadcast on July 3, 2014 and our guests that day were Stanley Park’s Bob McKean and the Westfield Rotary Club’s Mark Boardman. For nearly three years the show has hosted a diverse cast of guests discussing important topics that affect our daily lives in the greater Westfield area. The Westfield News Radio Show can be heard every Thursday morning from 6 am-8 am via WSKB FM 89.5, on TV at Comcast channel The Photographers 15 or streamed Left to Right: MARK • LYNN • BILL through your computer or smart phone at www.wskb.org or at www.westfieldtv.org.
The Sales Team Left to Right: WIL - Sales • FLORA - Director of Sales EVAN - Sales • ROXANNE - Sales • RYAN - Sales
The Press Room is open Monday - Friday from 7 a.m. - 5 p.m. and Saturday - Sunday from 7 a.m. - 12 p.m. so stop in and say hello.
Open since January 2015, the Press Room cafe is an open to the public coffee shop in what was underutilized space within the Westfield News building on School St. in the Gas Light District of downtown Westfield.
62 School St. • Westfield, MA • 413-562-4181 ~ www.thewestfieldnews.com THE 2017 BUSINESS & INDUSTRY JOURNAL
PATRICK President / Owner
A SUPPLEMENT OF THE WESTFIELD NEWS GROUP - PAGE 73
Come in for a tour & learn about our various rental prices that include 3 meals a day, personal care services, housekeeping & so much more!! PAGE 74 - A SUPPLEMENT OF THE WESTFIELD NEWS GROUP
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gas and electric divisions, WCF has extremely skilled customer service. WCF installer and tech teams are committed to putting customers at ease with any questions they have or assistance they need. This support doesn’t end once service is installed—the Whip City Tech Team is available to customers for either phone or in-person support at no charge.
WESTFIELD- Westfield Gas + Electric (WG+E) is moving full speed ahead with a large-scale expansion of Whip City Fiber high-speed fiber optic internet service following the City Council’s approval of a $15 million bond request on February 16, 2017. With a solid business plan in place, WG+E started Whip City Fiber in the fall of 2015 with a pilot program in the southeast area of the city which proved highly successful. Further expansion included a second larger pilot in 2016. Whip City Fiber (WCF) is now available to 3,000 customers and requests for service come in from all corners of the city. With the recent approval of funding by the Municipal Light Board and the City Council, WCF will be offering this service to an additional 10,000 customers over the next two years. What is Whip City Fiber? WCF offers one gigabit (or up-to 1,000 mbps) in upload and download speed for a monthly fee of $69.95/month for residential customers. Unlike other providers there is no contract. There are also no installation or equipment fees associated with WCF internet. Data transfer is up to 100 times faster than what is currently available in this area. It’s like comparing a fire hose (fiber connection) to a straw (cable connection). With the ever-growing world of internet dependent devices within a home, it is clear that increased speed and capacity are going to be in high demand. In fact, WG+E is fielding inquiries from a number of hilltowns who have no access to
internet connectivity and are looking to Whip City Fiber to help them in with the “last mile,” the final step in bringing internet service to their rural communities.
Learn more about Whip City Fiber by watching the promotional video on their website at www.whipcityfiber.com.
Westfield residents and businesses who wish to sign up for Whip City Fiber are encouraged to submit an application on the website at www.whipcityfiber.com. At the time their application is submitted, they will receive an estimate as to when construction is expected to begin in their area. The website also provides information on all the benefits that can be enjoyed with highspeed fiber optic internet, including the ability to save money by “cutting the cord” from traditional cable television and viewing or streaming entertainment via an internet connection. New customers are stating they are saving about $100/month with their new internet service. The concept of “streaming” entertainment can be confusing. Quite simply, “streaming” is watching TV and movies over the internet. Westfield Gas and Electric recognizes that some customers may need guidance or information on the possibilities for using the internet to view entertainment. This is where WG+E’s long standing excellent service to its customers comes into play. Like both the The Whip City Fiber team is ready to help. Call customer service at 413-572-0100 or the Whip City Tech Team at 413-485-1204 for answers to all your questions.
THE 2017 BUSINESS & INDUSTRY JOURNAL
If you need some hands-on help, WG+E has set up demonstration sites at their 100 Elm Street Office and at the Operations Center at 40 Turnpike Industrial Road. Walk-ins are welcome to stop by during normal business hours to see how easy it is to use an over-the-air antenna to view local channels for free or use a streaming device and subscription service to watch other programming. Plans are in development to offer this same drop-in service at the Westfield Senior Center during scheduled blocks of time. Whip City Fiber now also offers telephone service using Voice Over Internet Protocol (VoIP). A customer can keep both their land line phone number and current phone to initiate or receive telephone calls with their Whip City Fiber internet connection. The cost for this service is priced at a modest $12.95/month plus government taxes and fees.
Westfield residents are invited to regular Whip City Fiber information events to learn about high-speed internet and the options for cutting the cord with cable.
“Our intent is to support our Whip City Fiber customers any way we can as they transition away from conventional providers and programming. The Whip City Tech Team is ready to assist with configuring wireless devices within the home or installing antennas for local broadcasts.” said General Manager Dan Howard. “We continue to stress service, reliability, and value for the Westfield community.”
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“I use Whip City Fiber to stream video— I watch HD TV and movies on all my devices
without a glitch.” — Sarah in Westfield
Whip City Fiber connects Westfield. Residential internet service from Whip City Fiber is $69.99 a month for gigabit speed—that’s up to 1,000 Mbps for upload and download. You’ll get speed and savings! Standard installation is free and there’s no contract. Sign up today!
whipcityfiber.com | 413-572-0100
Questions about using Whip City Fiber for watching TV and movies over the internet? Need help with “cutting the cord”? Curious about HD antennas or our phone service? The Whip City Tech Team can help! Call them at 413-485-1204.