Unsurpassed Quality. Unbelievable Service.
About Us SaveDirectRX is a prescription mail-order facility that combines the latest in hi-tech equipment with hi-touch attention from our staff of certified pharmacists, technicians and customer service representatives. Located in San Antonio, Texas, our 20,000 square foot facility can process up to 5 million prescriptions annually, with an accuracy of 99.99%. SaveDirectRX is licensed in all 50 states, as well as Puerto Rico.
Enjoy a
higher level of service.
Hi-tech translates to
high satisfaction.
At SaveDirectRX, everything we do is predicated
The state-of-the-art technology we use throughout SaveDirectRX
on delivering the best customer service possible.
allows us to provide service with a level of accuracy and efficiency
Some of our patient-oriented features include:
that is second to none. Among the advantages we offer are:
• A Call Center that is staffed by certified
• A robotic system that fulfills over 70% of all prescriptions. This
pharmacy technicians specially trained to deliver
allows us to ship medications quickly and plays a major role in
personalized service.
our 99.99% accuracy rate. And every prescription is checked for
• Over 80% of calls are answered within 20 seconds. • All requests are processed within 24 hours. (If
potential interactions before being filled. • Order Processing Systems that give us the ability to audit and track
for any reason an order is delayed more than
every order. In addition, they provide customers access to track
24 hours, a representative will call the patient
their orders in real time.
about the delay.) • Prescriptions are delivered within 3-5 days.
• Customer Relationship Management Systems that provide updated account histories of patients so we can monitor the quality of our relationship with our customers.
Our wide range of services can fulfill
all your needs.
Hi-Tech, Hi-Touch expertise Put our
to work for you today.
As well as having access to certified pharmacists and pharmacy technicians via phone, our customers have 24/7 online
We firmly believe that no one can provide you
access to information about their prescriptions and orders
with a better combination of cutting edge
on our secure, user-friendly website. We also stay in touch
technology and friendly, personal service. Give us
with patients via e-mail for refill reminders and medication
a call to find out in depth all that we can offer.
shipment notifications.
We look forward to hearing from you.
Additionally, we offer a full-service Specialty Pharmacy that gives an extra level of attention and support to patients who need to manage more complex health conditions.
Visit www.SaveDirectRx.com today and see how we can make saving money on your prescriptions easier than ever.
(888) 637-5121 • PO Box 696054 • San Antonio, TX 78269 • Sales@SaveDirectRx.com