POLICIES&PROCEDURES
ModerationandAssessment PolicyandProcedure
1.Introduction
Thisproceduresetsouttheassessment,testingandsamplingplanstrategyfortheCompany(see section2fordefinitionofterms).
2.Rolesandglossary
TheCompany-TheCompanyreferstoThinkEmploymentLtd.
Learner-Therearedifferenttermstorefertothepeopleinthelearningprocess:students,learners, candidates.Althoughthereisasubtledifferencebetweentheterms,forthispaper,thegenericterm “learner”willbeusedtorefertoanypersondoinganytypeoflearningandcompletingany assessmenttasks,beitformativeorsummative.
Tutor-Thetutorisusedformembersofstaffwhoteachortrainourlearners.Thetutor’sroleisthen onsupportingthelearnersanddevelopingtheirknowledgeonaspecificsubject
Assessor-Theassessordealswithsummativeassessments Theirroleisto:
arrangeasummativeassessmentthatisfair,reliableandvalidforrelevantlearningoutcomes, markthelearners’summativeassessmentwork, makeajudgementontheworkofalearner,asapass,afailormeetingthecriteria,andensure thatitisauthentic,current,validandsufficient, giveconstructivefeedbacktothelearner, recordassessmentdecisionsandrelevantpaperworktoevidenceachievementoflearning outcomesorqualification,and followtheCompany’sandtheawardingbody’sinternalqualityproceduresandguidelines.
Foranexplanationoftheterms“fair,reliable,valid,authentic,currentandsufficient,”pleasereferto theAccesstoFairAssessment,ReasonableAdjustment&SpecialConsiderationspolicy.
Invigilator–Theinvigilatoristhepersoninvigilatingliveassessments,i.e.ensuringthatlearners adheretotheexamconditionsassetbytheawardingbodies.
InternalQualityAssurer(IQA)-TheIQAisthepreferredtermtointernalverifierorIV.TheIQAroleis toensurethat:
allassessorsinterpretthestandardsormarkalivepaperinthesameconsistentmanner throughmoderationandstandardisationmeetings, allassessmentmethodsarevalid,fairandreliable, allevidenceresultinginclaiminganoutcomeisauthentic,current,sufficientandvalidandthat itmeetsalltherelevantcriteria,
allmoderationactivitiesandfeedbacktoassessorsarerecorded,and internalqualityproceduresareinplaceandrespected.
TheLeadIQA'sroleisto:
supporttheIQAs arrangestandardisationmeetingsandleadthem liaisewiththeEQA,arrangeannualcompliancevisitsasrequiredbytheawardingbodyand facilitatetheEQA'svisits.
ExternalQualityAssurer(EQA)-TheEQAisthepreferredtermfortheexternalverifierorEV.They representanawardingbody.TheEQA’sroleisto:
ensuretheCompanyhasaninternalqualityassuranceproceduresandpoliciesinplaceandthat itisfollowed, ensuretheIQAscarryoutsamplingactivitiesandfulfiltheirrolesasdescribedabove,and supporttheCompanyandtheIQAs
CentreManager–asdefinedbytheawardingbodies,itisthepersonwhoisresponsibleforthe oversightofthequalificationsofferedbytheCompany ThisroleistakenupbytheCompany’sHead ofAdministration
Awardingbodies-Theawardingbodiesaretheorganisationsthatsetoutthestandardsfora particularqualification,sendEQAstotrainingprovidersforqualitymeasuresandreleasecertificates uponsuccessfulcompletionoftherelevantsummativeassessments.Therearedifferentawarding bodiesinEngland.TheCompanyuses:
BritishComputerSociety(BCS)
NCFE
OpenAwards TrainingQualificationsUK(TQUK)
Gateway Skillsfirst VTCT
Summativeassessments-Summativeassessmentsarethemethodsusedtoevidencethatthe learnershavetheknowledgeandcompetenceforthequalification.
ForEnglishandMaths,thesummativeassessmentisthefinalexamthatlearnerssit,referredtoasa liveexam.
Forvocationalqualificationswherelearnershavetomeetdifferentsetsofcriteria,thesummative assessmentisanythingthatshowsthatthelearnershavemetthecriteria–answerstoquestions, observationsthattheassessorhascarriedout,statementswrittenbythele
Anypiecesofevidencethatformpartofthesummativeassessmentsandthatassessorsmarkare subjecttobeingmoderatedbytheIQA.Anysummativeassessmentsthataremarkedexternally,for examplebytheawardingbody,arenotmoderatedbytheCompany’sIQAsandarenotsubjecttothis procedure.
3.Liveexams/AssessmentRegulations
WeconfirmthatwewilladheretoallawardingbodytestregulationsaslaidoutintheirOperational RequirementsManual. TheCentreManagerisresponsibleforensuringthemostup-to-dateversion ofthismanualisavailableandfollowedatalltimes.
3.1Liveexams/AssessmentSecurity
Thespecificcontentofanyliveexams/assessmentmustremainconfidential. Itistheresponsibility oftheCompany’scentrestafftoensurethatthisisalwaysthecase.
Thegeneralprinciplesthatmustbeadheredto,toensuretheabove,are:
Locationsusedforstoringremainsecure Contentwillremainsecurewhenintransit
Onlystaffthatneedaccesstofulfiltheirroleshouldhaveaccesstotherelevantcontent Staffwhohaveknowledgeoftheassessmentcontentmustnotsharethisinformation Proceduresforissuingpasswordstostaffandlearnersthatprovideaccesstosystemsthathold thetestquestionsmustbesecure Allusers,invigilatorsandlearnersoftheautomatedsystem musthaveindividualloginswithpasswordsonlyknowntothem.
AnybreachesinthesecurityofliveexamsmustbereportedtotheCentreManagerwhowillinturn immediatelyreporttotherelevantawardingbody.
TheCompany'spreferredassessmentmethod,includingliveexams,iselectronic/online.Wehave movedawayfromcentre-basedpaperassessmentstowhollyelectronic.Formoreinformationon liveassessmentsecurity,pleaserefertoourRemoteInvigilationPolicy.
3.2ProofofIdentity
AllLearnerswillbeaskedtoprovidevalidproofofID,accordingtotheawardingbody’sacceptable evidencelist(s),priortotheregistrationoftheirqualification. Thisevidencewillberecordedonour centralrecordingsystemandmadeavailableforcomplianceandauditchecks.Duetodata protection,theIDdocumentsaredeletedfromoursystemafterbeingchecked.
Alearner’sidentitywillagainbecheckedpriortothestartofanyliveexamsandappropriately recorded. Anylearnersnotabletoprovidethisevidencewillbestoppedfromtakingtheliveexams.
3.3Recognisedpriorlearning(RPL)
TheCompanyrecognisesthatsomelearnersmaycometoourcentrewithknowledge,skillsand competencethattheyhaveacquiredthroughdifferentlifeactivities,suchascommunityand volunteeringactivities,familyactivities,workactivitiesetc.,butthesearenotformallyrecognised throughaqualification.
Alllearnersmustgothroughaninformation,adviceandguidance(IAG)sessionwithoneofourtrained IAGadvisorsandcompleteaskillsscan,initialassessment,diagnosticorequivalenttogaugetheir currentknowledge.Somelearnersmaynotneedtocompletethefulltrainingsessionsduetotheirprior knowledge.Thismustbeascertainedattheonsetsothatthetutorsareawareofthesessionsthatthese learnersdonothavetoattend.
RPLcanalsobeclaimedwhenthelearnershowsthattheknowledge,understandingorskillsthey alreadyhavemeansthattheydonotneedtorepeatunitsorcompleteadditionalassessmentactivityfor aqualification However,forthelearnerstoachieveaqualification,theymustevidencethattheymeet thecriteria,asgiveninthequalificationspecifications Theevidencemaybeintheformofwitness statements,workproducedwhileonavoluntarypositionetc
TheRPLevidencemustbeassessedtothesamestandardasanyotherpiecesofevidence–thisevidence mustbecurrent,valid,authentic,sufficientandreliable(Foranexplanationoftheseterms,pleaserefer totheAccesstoFairAssessment,ReasonableAdjustment&SpecialConsiderationspolicy)–and mappedtotheappropriatecriteria Itshouldthenbesubmitted,alongthemapping,totheleadIQAno laterthan4weeksfromthelearner’sstartdate TheIQAwillthenmoderatetheevidencebefore submittinganRPLformtotherelevantawardingbody.
Inmanyinstances,though,RPLalonewillnotbesufficienttocoverallthecriteriaofaunit.Ifa qualificationisachievedthroughaliveassessment(anexamtosit),thenthereisnoalternativeforthe learnersbuttocompletetheliveassessment.
TheRPLformwillbesubmittedto:
Complete “Request for Recognised Prior Learning” form, downloadable from Verve, and email it to qualifications@tquk.org
Complete an RPL Application Form and submit it through an Enquiries Form in QMIS.
Accredited-and-Recognised-Prior-Learning-Policy.pdf (tquk.org)
https://www.skillsfirst.co.uk/policy/recognition-of-prior-learningpolicy/ VTCT
Email qualityassurance@vtct.org.uk
Gateway
3.4Exemptions
Complete an online RPL form and submit supporting evidence.
Recognition-of-prior-learning-policy_V9.0_January23.pdf (vtct.org.uk)
Recognition-of-Prior-Learning-Policy-Process-1.pdf (gatewayqualifications.org.uk)
TheCompanyalsorecognisesthatsomelearnersmayhavealreadyachievedsomeelementsorunitsof aqualificationthrougharecognisedqualification.TheIAGadvisorsmustascertainthisandliaisewith theleadIQAtogaugewhatelementsorunitsofthequalificationcanbeclaimedthroughexemption–theleadIQAwillcheckrulesofcombinationandthequalificationaccreditednumber(QAN)oftheunit tobeexempted.Thelearnersmustsupplyevidence,usuallyintheformofacertificatewithdetailsofthe unitsachieved,toclaimexemption.AnyevidenceofexemptionmustbesubmittedtotheleadIQAfor approval.
Anexample:learnershaveachievedaunitoftheReformedFunctionalSkillsinEnglishqualification, suchastheReadingunit,butnottheothertwounits,suchastheWritingunitandtheSpeaking, ListeningandCommunicating(SLC)unit.Inthissituation,anexemptionforReadingisrelevant,asthe ReadingunitcoversthesamecriteriaastheReformedFunctionalSkillsReadingunitofanyother awardingbody.Thisunit,however,isnotthesameastheLegacyFunctionalSkillsReadingunit,so exemptionofaLegacyunittoaReformedqualificationisnotpossible.
Tobenoted,exemptionsdonotattractcredit,astheknowledge,skillsandcompetencesasdetailedin theunitstandardshavealreadybeenrecognisedthroughachievementofacertificatedqualification thatincludestheunit(s)tobeexempted
Assess the evidence as any other evidence, which will be moderated by IQA and checked at EQA visit.
recognition-of-prior-learning-rpl-credit-accumulation-and-transfer-catpolicy.pdf (ncfe.org.uk)
Awarding body Where to submit the RPL form Link to the RPL process TQUK Skillsfirst Awarding body How to exempt the unit(s) Link to the exemption process NCFE3.5Credittransfer
TheCompanyacknowledgesthatsomelearnersmayhaveaccumulatedcreditsoveraperiodoftime. Credittransferisrelevantwhereaunitinaqualificationisthesame(sameunit/qualification assessmentnumber)asaunitinanotherqualification.Apracticalexampleofcredittransferwouldbea learnerwhoachievesanawardwhichiscomprisedofunits‘A,B&C’transferringtheircreditsto progresstowardsacertificatecomprisedof‘A,B,C,DandE’ Inthiscasetheunitsintheawardhave beennestedinthecertificateenablingtherecognitionofthepreviouslyachievedunits
IfontheotherhandalearnerregisteredfortheCertificatecontainingunits‘A,B,C,DandE’without havingdonetheaward,butthenwithdrewfromtheirprogrammeoflearningaftercompletingonly‘A,B &C’,theycouldtransfertheircreditsandconsequentlyobtaintheAward
PotentialcredittransfermustbeidentifiedattheIAGstage Evidencewillberequiredandmustbe submittedtotheleadIQA
recognition-of-prior-learning-rpl-credit-accumulation-and-transfer-catpolicy.pdf (ncfe.org.uk)
Complete “Request for Recognised Prior Learning” form, downloadable from Verve, and email it to qualifications@tquk.org Microsoft
org.uk
4.ConflictofInterest
TheCompanyhasstrictrequirementsinplaceinordertoavoidandremoveanypotentialconflictof interest. Thisensuresregulatoryrequirementsaremetandprotectsourcentrestaff.
Thefollowingareexamplesofpotentialconflictsofinterest:
ForBCS,aTutorhavinganyinvolvementwithinvigilation,markingorassessingforaLearnerwho theyhavetaughtforthatunit(additionally,aTutorisnotpermittedtobepresentintheexamination room,unlesstheyarecalleduponfortechnicalsupport,andthismustbedocumentedontheTest IncidentLog).
Forallawardingbodies,anInvigilatorinvigilatingaLearnerpersonallyknowntothem.However, fortheReformedFunctionalSkills,foranyawardingbody,atutormustnotinvigilateanyexamsof his/hersubject,eventhoughthelearnersbeinginvigilatedarenotknowntohim/her.
Forallawardingbodies,anobservercarryingoutanobservationofinvigilationonanInvigilator personallyknowntothem.
AmemberofstaffdoingaqualificationwiththeCompany.Therelevantawardingbodymustbe notified(statedinthequalitydocumentationforNCFE) TheIQAwillcarryouta100%samplingfor membersofstaff,whichevercolourcodeisallocatedtotheassessor(Green,AmberorRed)
ThefollowingrequirementsMUSTbeadheredto:
Reformed Functional Skills English and Maths
Vocational qualifications
Support their LearnersAssess sample assessmentsAssess EL3 live assessmentsObserve the Speaking, Listening and Communicating activities
Deliver a workshop and support their learnersAssess their learner’s assignments
Invigilate live assessments of their own subject, even though the learners are not known to themInternally verify their own assessments
Assess assignments of learners known personally to themInternally verify their own assessments or assessments carried out by assessors personally known to them
All learners invigilated by the awarding body staff. The use of internal invigilators to be discussed with the Centre Manager, who will be responsible to ensure there is no conflict of interest.
The Head of Operations assigns the assessors. Assessors must notify the Head of Operations if their assigned learner is personally known to them. The Head of Operations will then allocate this particular learner to another assessor. The Head of Quality assigns the IQA.
Qualifications taken by staff
Deliver a workshop and support the staff memberAssess the staff member’s assignment
5.Awardingbodyregistration
Be working in the same centre as the staff member, unless there is no other alternative – to be approved by the Head of QualityBe invigilated by one person – we require 2 Invigilators, one of them being from a different centre to the staff member
All internal qualifications must be agreed with the member of staff's line manager. Whenever possible, an external provider should be considered first. The Centre Manager will notify the awarding body of a possible conflict of interest.
Theadministrationteamisresponsibleforallregistrationsandcertifications.
AssessorssubmitarequestforregistrationthroughCRMwhenthelearner’sportfolioisreadyfor assessment.
Therequestsareprocessed:
within24hoursofthesubmissionwhentheyarereceivedduringworkinghours,or thenextworkingdaywhentheyarereceivedoutsideofworkinghours
TheadministratorsupdateCRMwiththelearner’sregistrationnumberandthedateoftheregistration ForStaffDevelopmentqualificationsthroughNCFE,HeadOfficenotifiestheawardingbodiesonthe firstsessiondaytoinformthemofinternalstaffdoingqualificationsthroughtheCompanyaspertheir guidance
Formoreinformation,pleaserefertotheLearnerRecruitment,Registration,andCertificationPolicy.
6.Samplingstrategy
6.1Colourratingsystem
TheRAGratingsystemisusedforthreepurposes:
Progression.EachassessorisgradedRed,AmberorGreen(exceptforFunctionalSkills–only AmberandGreenareused).AllnewassessorstotheCompanyareRedtostartwith.Thepromotion ordemotionfromoneratingtoanotherdependsonthenumberofreferredportfolios.TheIQAs recordthisintheirsamplingplans(forEnglishandMaths,thereisaseparateTutorAGRating Recordspreadsheet)toevidencepromotionordemotion.Promotingordemotinganassessoris decidedduringtheIQAstandardisationmeetings,whichoccurevery3months.Thissystemgivesan indicationontheperformanceoftheassessorsinthatiftheystayRedforalongerperiodoftime thanexpectedinrelationtothenumberofportfoliossubmitted,theIQAswouldquestionthisand wouldinvestigateastothereasonforthis.
Samplingstrategy.Thenumberofunitssampleddependsontheassessors’rating.Fulldetailsin section6.3below.
Performance.TheIQAsusetheRAGratingsystemwhenmoderatingunits.Foreachunitreferred, theyapplyaRedcolourtotheunitiftherearemajorissues(morethan10%ofcriteriareferredfora givenunit);iftheunitisreferredforaminorreason(10%orlessofcriteriareferredforagivenunit), theyapplyanAmbercolourtotheunit;iftheunitmeetsthestandard,meaningtheassessmentwas accurate,theyapplyaGreencolourtotheunit.TheIQAskeepaSamplingPlanspreadsheetto recordthis.
6.2Samplingprocedure
TheIQAskeepaSamplingPlanspreadsheetinwhichtheyplantheirmoderationbyselectingwhich unitstosampleandinwhichtheyrecordtheoutcomeoftheirmoderationbyapplyingared,amberor greencolourasindicatedinsection61above(in“Performance”) TheIQAsendeavourtosampleall unitsacrossarangeoflearners’portfoliosforallassessors Tofacilitatethistask,theykeeparecordof unitstheyhavesampledforeachassessorinasamplingplan
6.3Samplingstrategy
TheCompanyhassetupaprocessregardingthenumberofunitstosampleforeachqualification However,additionalrandomsamplingwillalsobeinstigatedtoensurethestandardofassessingis consistent Insummary,theIQAswillincreasethenumberofunitstosampledependingonthequality ofthefirstunitssampled.ForEnglishandMaths,foreachreferredunit,anotheroneissampled.
ThebelowtablessummarisetheCompany’ssamplingstrategy:
6.3.1FunctionalSkills(FS)
TheCompanyoffersFSqualificationsatEntry3,Level1andLevel2.Theyarealltestbased.InMaths, thereisonlyoneelement,buttwoparts(Non-calculatorandCalculator);inEnglish,thereare3 elements,namelyReading;Writing;andSpeaking,ListeningandCommunicating(SLC).
Allfunctionalskillsexamsareelectronic:
AtLevel1andLevel2,thelearners'workismarkedbytheawardingbodyandmoderatedbytheminternalverificationnotrequired,exceptfortheSLCelementwheninternallyinvigilated.Internal verificationisnotrequiredwhentheSLCsareinvigilatedbytheawardingbodystaff.
AtEntry3,theCompany'sstaffmarksthelearners'workwithin5workingdays.Oncemarked,the awardingbodymoderatesit.
ThereisarequirementforremoteinternalinvigilationforSLCstobevideo-recordedandtherecording uploadedtotheawardingbodysecurelocation.
6.3.2Vocationalqualifications
Forvocationalqualifications,wewillapplythefollowingsampling:
∙Redassessors:100%sampling.
∙Amberassessors:50%sampling.
∙Greenassessors:20%sampling.
Thebelowtablesummarisesthesamplingstrategy:
TheabovetableisaroughindicatorastheCompanyoperatesa20%samplingforGreenassessors.The IQAwilljudgehowmanyunitsrepresent20%.
7.Portfoliosandfeedback
Thereare2typesofportfoliosthattheCompanyuse:eitherelectronicorpaperbased.Thepreferred typeistheelectronicportfolioasitallowstheIQAstomoderatetheportfoliosremotelyatanytimeand place
7.1Electronicportfolios
ElectronicportfoliosmaybeusedforanyqualificationsthattheCompanyoffers However,werecognise thatitisnotappropriateforsomelearnersandweacceptthattheselearnerscompleteapaper-based portfolio
7.1.1Process–assessingandmoderatingfunctionalskills
TheCompanyrecognisesthatinternalinvigilationmayhappen,butexpectsthistobeonrareoccasions. InternalinvigilationismorelikelytohappenwithSLCs-theinvigilatorisanassessorastheywillassess theSLCactivity.
SLCsareexpectedtohappenremotelythroughZoomandalltoberecorded.Detailsofhowtocarryout remoteSLCsareintheCompany’sRemoteInvigilationPolicy.Theassessorisrequiredtodownloadthe recordingandsubmititformoderation,alongwiththenecessarypaperwork.TheremoteSLCsgo throughthesamemoderationprocessasabove,althoughtheIQAwillbecheckingtherecordingsto ensurequalityofassessmentandprocess.
TheassessorsmaytypeuptheSLCrecordsheetsforanylevel;theyarerequiredtocollecttheirlearner’s preparationnotes/researchfortheSLCandsubmitthemwiththeirrecordsheets.Theassessorsmust completetheSLCrecordsheetswithin48hours.
Learnerswhodidnotmeetthecriteriamustbemarkedasa"fail"inOpenAwardsEXAMSsystem. Evidenceofthefailmustbesubmitted,althoughthepreparationnotes/researcharenotrequired.
TheIQAschatthelinktotheirmoderationreportstotheassessors.
TheCompany'sassessmentandmoderationprocessdoesnotapplytothelearnersassessedbyOpen Awardsinvigilators,includingSLCs Theawardingbodywillgothroughtheirownprocess
Itispossibleforamemberofstafftobea"ghostcandidate"foranSLCliveassessmenttomakeupthe numberofcandidatesrequiredforanSLCassessmenttobecarriedout,orforspecialconsideration, suchasalearnerhavingautismandneedingtodoanSLCwithpeoplethattheyknow Theghost candidateswillneedtocompletetheSLCtaskasiftheyarerealcandidates
7.1.2Process–assessingandmoderatingotherqualifications
TheassessorandIQAneedtorefertotherelevantproceduredocumentfortheprocessofelectronic portfolios.TheLeadIQAwillbeabletodirectthemtotherelevantdocument.
7.2Paper-basedportfolios
Paper-basedportfoliosmaybeusedinsituationswhencomputersarenotavailable,thelearnershave lowITskillsorforanyothervalidreasons.However,theassessorsarestillrequiredtoscantheportfolios andsubmitthemelectronicallytotherelevantelectroniclocation.
7.3StaffDevelopment
Allstaffwillbeusinganelectronicportfolio.
8.Tracking,completions,achievementsandcertification
8.1Tracking
Atrackerisusedtorecordthelearner’sportfoliostatus–ifassessed,ifsentformoderation,if satisfactorilymoderatedorreferredetc.AssessorsandIQAsmustupdatethistrackerateachactivityso thatallrelevantpartiesareclearlyshowntheprogressionofthelearners.Thishelps:
theIQAstoplantheirmoderationactivity theassessorstoorganisetheirassessmentactivityandtochecktheirlearners'progression,ifany unitswerereferredorsignedoffbytheIQA theseniorleadershipteamtochecktheworkloadoftheassessorsandtohaveanoverviewofthe learners'progression
TheassessorsandIQAsareallrequiredtofollowthecolourcodingasprovidedinthekey(firsttabinthe tracker).
Theassessorsarerequiredtoactionanyreferredpointsfollowingmoderationwithin5workingdays.
8.2Completions,achievementsandcertification
TheIQAssubmitanachievementrequestontheCompany’sCRMfortheadministrationteamtoprocess theachievements,includingclaimingcertificates
TheadministratorsupdateCRMwiththefollowing:
Thecertificationdateisadded Thelearner’sstatusischangedtoAchieved
Regardingpostingthepapercertificatestothelearners,pleaserefertotheCertificateDistribution Policy.
9.Standardisation
Therearetwotypesofstandardisationmeetings:theIQAstandardisationmeetinggathersalltheIQAs onlyandthecommonstandardisationmeetinggatherstheassessorsandtheIQAs.
9.1IQAstandardisationmeeting
TheIQAstandardisationmeeting’saimisto:
discussthequalityofportfolios raiseconcernsanddiscussthemtofindasolution sharegoodpractice discussthecriteriaofqualificationsandagreeonastandardisedapproachtomoderatingthem, throughajointmoderationactivity reviewtheassessors’performanceand,whenappropriate,agreeonanactionplanfortheassessor
9.2Commonstandardisationmeetings
Duetothedisparatenatureofallthequalificationsoffered,thestandardisationmeetingsdonotgather alltheassessorsforallthequalificationstogether.Forbestpractice,theCompanywelcomesother relevantthirdparties(suchasqualityteamsofotherproviders)toattendthestandardisationmeetings. ThereareseparatemeetingsforEnglishandMaths,forStaffDevelopmentqualificationsandfor vocationalqualifications
Thepurposeofthestandardisationmeetingsisto:
sharegoodpracticeandhighlightareasofimprovement ensurethatallassessorsinterpretthecriteriaofdifferentqualificationsinthesamemanner ensurethatallassessorsunderstandandfollowtherelevantproceduresinrelationtoassessing alleviateanyconcernsanddiscusssolutionstoproblems
Standardisationmeetingsmayhappenremotely(throughanonlineplatform)oronsite,dependingon theavailabilityoftheassessors/IQAs,practicalityandaspartofourSustainability&Environmental Policy.
AllassessorsandIQAsinvolvedinagivenqualificationarerequiredtoattendthestandardisation meeting
9.2Frequency
Standardisationmeetingsoccuratleastonceayearwithalltherelevantassessors.Moremeetingsare setupdependingontheassessors'needs-eitherwhentheassessorsrequestit,orwhenneedsare identifiedthroughmoderationandqualityprocess.
Internalqualificationsarenotdeliveredonaregularbasisduetodifferentfactors,mainlystaffalready holdingtherelevantequivalentqualificationsorstaffstudyingwithanexternalprovider.Duetothis, therecouldbelongperiodsoftimewhenthereisnostaffundertakingaqualificationwiththeCompany. Forthisreason,standardisationmeetingsareheldwhenrequiredandwhenappropriatebetweenthe relevantassessorandtherelevantIQA.
9.3Minutetaking
Allminutesforallstandardisationmeetingsaretaken,sharedwiththerelevantpartiesanduploadedto theCompany’sshareddrive.Ateachmeeting,theactionsofthepreviousmeetingarecheckedtoensure thattheyareachievedortodiscussthereasonsastowhytheyarenotachieved.
10.Observation
PleaserefertotheObservationPolicy.
11.Reviewoftheprocedure
ASeniorLeaderwillreviewthisprocedureannuallyormorefrequentlywheretherearesignificant changesincircumstances
To be disseminated to: All Staff
Authorised by:
Lead IQA Head of Quality
Amendments:
Issue Date: June 2017
Policy Ref: 022
Review Due: December 2024
March 2019 – ‘Test / Assessment Regulations’ (section 3) & ‘Conflict of Interest’ added (section 4)
August 2019 - Subject tutors not allowed to invigilate live assessment of their own subject (English and Maths)
January 2020 – Removed OneFile, added new awarding bodies and shorten the description of processes when duplicated by another document
November/December 2020 – Removed any apprenticeship-related information (as no longer offering apprenticeship); added staff members completing a qualification with the Company as a conflict of interest; added RPL, exemptions and credit transfer; added remote SLCs moderation
March 2021 – Added point 8 Tracking, completions and achievements, including mitigation
May 2021 – Replaced “pre-employment qualifications” with “vocational qualifications”; added TQUK
August 2021 – Added SFEDI; removed mention of the links to the SLC recording to be added to the SLC recording sheets and added the recording to be downloaded; added 50% sampling
November 2021 – Removed Entry 3 for Functional Skills; added the new cohort sampling strategy for vocational qualifications and the change in the assessor RAG rating system; added the change in requesting certificates
April 2022 – Changed Head of Central Support to Head of Administration; removed City & Guilds and ProQual; added Gateway
Dec. 2022 - Removed BCS, BSC, Skillsfirst, Ascentis and SFEDI; updated 7.1.1 in relation to SLC's fails; added ghost candidates; amened standardisation frequency
Aug. 2023 - Added Skillsfirst / VTCT.
October 2023 - Updated sections 5 and 8
Dec 2023 - Removed British Safety Council (BSC); added VTCT and Gateway Updated the Glossary Changed "test" to "live exams " . Updated conflict of interest with solutions. Added Entry 3 FS and updated all section 6 Section 7 SLC internal invigilation and staff development updated Section 9, frequency of standardisation meetings updated.
Feb 2024 - Section 3 updated, including adding a timescale for actions following moderation added and using the key.