April 3, 2012 Renaissance Hotel & Spa | Montgomery, AL $195/person (Includes Continental Breakfast & Lunch) Join your peers for the 2012 LSCU Council meetings that will kick off the Alabama State GAC in Montgomery. Start off your week attending provocative sessions led by dynamic speakers at the council meeting and finish by learning the important issues facing credit unions in Montgomery and Washington DC.
Council Sessions Strategic Considerations for Credit Unions: Navigating the Economic Regulatory Maelstorm Paul Leavell, Strategic Consultant, Raddon Financial Group All sources of revenue for credit unions will be challenged for the foreseeable future: margins by the economy and non-interest income by regulators. What strategies can we deploy to mitigate the existing threats while preparing for future challenges? Paul discusses how you can manage your membership to minimize subsidization while preserving the credit union mission.
Five Ways to Elevate Your HR Game by Thinking Like a Money-Hungry VP of Sales Kris Dunn, SPHR, Chief Human Resources Officer, Kinetix HR Pro Kris Dunn thinks HR needs to be more like a high-octane sales organization to generate the best possible results. Kris identifies the five hard-core sales tactics with the greatest upside to HR pros, and then proceeds to outline how you can put the tactics in play in your HR practice. The result is a roadmap of how to make your HR practice become a results-driven organization.
True Grit: How Analytics Can Help You Automate Lending Decisions with Confidence Kristin Corts, Statistical Analyst, and Kathy Kieffer, Director of Business Development for Decision Services with CRIF In today’s market, to compete and grow your credit union, implementing operational efficiencies such as automated decisioning is a must. But the generic scores and decision attributes that drive lending decisions no longer have the same relationship to risk, and regulations require a higher level of understanding and an escalated oversight of all decisionmaking policies and operations.
What’s Next: Emerging Trends in Social Media Ryan Cohn, CEO, What’s Next Marketing Is your credit union using social media to the fullest extent? Ryan discusses a variety of emerging trends in social media and how they can effectively be leveraged by financial institutions. Areas of emphasis will include online reputation risk management, managing the client experience in a multi-channel environment, and a survey of growing social media channels.
Innovations in Retail Delivery: Dialogue Banking in the ‘New Normal’ & Extreme Makeover David Southall, CEO, Innovations FCU Change the culture of your credit union by creating a new strategy in how you deliver financial services to your members and make sales and service a priority. Dialogue banking not only changes your culture, it also creates an efficient, resourceful, and well-organized financial experience for both your tellers and membership. David will also talk about the “extreme makeover” of his credit union: the good, the bad, and the ugly, including the successful positioning set to evolve with the times.
Payments Innovation through Technology Suzanne Savage, President, Savage Consulting Group Mobile phones, tablets, and home PCs are driving significant changes in the transformation of payments products and the options available to members. Suzanne will provide an overview of the latest payment product trends and will review the major pilot programs in the marketplace (Google Wallet, ISIS, PayPal, Dwolla). She will also discuss trends in data analytics as they relate to the payments products and provide recommendations that will improve the ability to leverage existing data and incorporate analytics into the management of payment products.
Click here to register or contact Lisa Hammock at 866.231.0545 x1146 for questions.
For updated information and topic details, like us on Facebook or connect with us on LinkedIn by clicking the icons above.
Sponsored By