A Name You Can Trust 2022

A NAME YOU CAN

TRUST B US INESS SHOWCASE | 20 22

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www.owairoa.school.nz

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Ryman’s Peace of Mind Guarantees are designed with your protection in mind, giving you the confidence to live the way you want and to embrace every opportunity. Take Ross for example. He’s a Ryman resident who began his musical journey later in life.

His ‘no worries’ lifestyle has enabled Ross to now play in several bands and tour in different towns playing music on a guitar he made himself. A little certainty provides great reassurance in knowing you can pursue the things you love in retirement, without any worries.

“In the village we’ve got no worries.”

Ross

Musician and Ryman resident

For full details on our Peace of Mind Guarantees or our 11 Auckland village locations scan the QR code or call 0800 000 290 4 – 2022 – A Name You Can Trust www.times.co.nz

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DEFERRED MANAGEMENT FEE CAPPED AT 20% FIXED BASE WEEKLY FEE CARE OPTIONS TO SUIT YOUR NEEDS FEES STOP IMMEDIATELY NO HIDDEN COSTS REPAYMENT PROTECTION NO CAPITAL LOSS CHANGING YOUR MIND 90-DAY MONEY BACK GUARANTEE

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A MATTER OF

TRUST

BY NICK KRAUSE

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OASTED COFFEE BEANS COME IN larger bags than the ground stuff. Makes sense.

Anyway, I was up at the Bombay Four Square a couple of weeks back and took cash with me. It was a quick trip [we live near Drury] for some items the household had forgotten at the supermarket.

I had $60. The items came to $74.50. I could have put some items back but I thought I’d ask the guy [we’re up there every other day], whose name I don’t know, if I could bring the rest of the cash the next day.

He agreed [he doesn’t know my name either but recognised me, even with the mask].

It wasn’t just a couple of bucks and yet he risked it. All those dollars add up… those margins are necessary to ensure the business makes money. And yet he took a punt. He trusted that I would bring that money I owed back to him the following day.

Trust has to be established over time.

And it’s a mutual thing.

I’ve shopped there for more than a year, I know their products, their produce, their pricing. I trust that I’m getting a good

deal. I know I am. They trust that I will come back for the friendly banter and good deals [and beer, wine, bbq goods].

If we scale-up this example, we find we trust a quite significant number of people, businesses and organisations. We often hear people talk about brands. We depend and rely on them. We know them.

We believe them. That’s trust – that’s the gold.

And it doesn’t matter whether you’re talking about a loaf of bread or a takeaway, a university or a car, we will generally commit to a brand.

When it comes to New Zealand’s trusted brands, for example, we have been unswervingly consistent and voted the same way for years [Most Trusted Brands, the annual Reader’s Digest survey]. Kiwis have voted for 10 consecutive years [as at 2021] for confectionery, specifically Whittaker’s (as in peanut slab, and an assortment of other fine chocolate).

This beloved NZ choccy brand has transcended categories and has also won the NZ Iconic Brand accolade since 2013. It was up against dozens of other great Kiwi brands, 69 [it could be more now] categories of products and services reflecting a broad range of industries.

In the 2020 RD survey, 1601 Kiwis from a broad demographic were asked to select three of their most trusted brands for each category. They then rated those brands on a 1-10 scale for trust.

Phone: 09 271 8000 Email: info@times.co.nz Web: www.times.co.nz

As Reader’s Digest Australasian editorin-chief Louise Waterson said a couple of years back, being considered trustworthy comes with responsibilities.

“Maintaining a top rank involves a genuine commitment to protect and fulfil the promises made to the consumer,” she says. Yay. That’s us.

And we’re happy to pay for that trust, that brand, that product, every single time.

There are loads of Kiwi companies comfortable with that kind of commitment. Others recognised by Kiwis for consistently being “genuine, authentic and reliable” include Panadol (an 11-time winner) as well as Dettol, Healtheries and AA Insurance (all 10-times winners in their respective categories).

Resene is a nine-times winner; Harcourts has taken top spot for all eight years its category has been included in the survey and Ryman Healthcare has taken top place six years out of seven (again as at 2020) in its sector. St John New Zealand (Most Trusted charity), GJ Gardner, Yates, Sleepyhead and Cavalier Bremworth are all repeated winners.

Some brands (2020) join Whittaker’s in scoring more than one award each year. Fisher & Paykel, for example, has cleaned up the Laundry Appliance category as well as the Large Kitchen Appliances and Cooking Appliances category.

It’s all about trust.

A Times Media publication 10 Central Terrace, Howick, Auckland, New Zealand PO Box 38 232, Botany, Auckland 2145

DISCLAIMER: Articles published in A Name You Can Trust do not necessarily reflect the views of the publishers or editor. All material is provided as a general information service only. Times Media Ltd does not assume or accept any responsibility for, and shall not be liable for, the accuracy or appropriate application of any information in this magazine. All the material in this magazine has the protection of international copyright. All rights reserved. No content may be reproduced without the prior written consent of Times Media Ltd.

6 – 2022 – A Name You Can Trust www.times.co.nz

CAROL RIGBY

NEED FOR BUSINESS TO BE ACCESSIBLE ONLINE

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AROL RIGBY BRINGS MORE THAN 20 years of professional experience to the accounting advice and support she provides to businesses of all sizes. Her experience has been enhanced by previously having been an auditor which enables her to pinpoint and understand the detailed workings of your business.

to budget with recommendations for cost cutting or revenue expansion. She can also assist people starting out in business with their initial steps to get their business and accounting up and running so they are set up correctly from the beginning.

It is always advisable to talk to an accountant before you commence as they have valuable advice to give on the first steps to take and the structure of your business as well as what expenses are claimable, GST registration and accounting records.

Carol’s passion is to help people manage the accounting aspect of the business and establishes a professional individual working relationship with clients so the service can be individually tailored to achieve the best possible outcomes.

She has achieved much success working with clients where the accounting practices and systems have not been efficient and clients have been assisted with greater understanding and working knowledge of their accounting practices. That leaves them feeling better equipped and empowered to be in control of the running of their business.

Her goal is to partner with clients on their business journey and she never compromises on the level of work done in pursuit of that aim.

The Botany-based chartered accountant is Xero certified and says the ongoing pandemic has highlighted the need for businesses to be accessible online.

The right Cloud accounting system will be an asset to your business, increase productivity and efficiency along with giving you better tools to manage your

Chartered accountant, Carol Rigby

cashflow, budgets, reporting and tax returns. Carol will help you to set up your Xero accounting system and provide training to equip you to effortlessly run your business transactions.

Customer feedback is always positive with customers from tradies to experienced business operators being surprised at how simple and easy the system is to run. She has an assistant versed in Xero who can help when you have questions relating to Xero.

With recent events people are having to budget more and Carol can help with Xero budgeting with the review of actual

Carol helps clients with the preparation of financial statements including for companies, individuals, partnerships and trusts and will file your tax returns on your behalf. Please also note there are additional disclosures for trusts that are active in the 2022 tax reporting.

Carol likes to help people to be more efficient in doing their accounting work so tax and compliance requirements are met and decisions can be made in respect of managing the business to the best possible outcomes. She offers prompt customer service and, when Covid allows, prefers to meet new clients for the first time in person.

For those who would rather meet online she has a Zoom meeting.

The first 30 minutes are a free, no obligation consultation. To book an appointment, visit her website, email her at carol@carolrigby.co.nz or phone her on 09 533 0520.

IT’S TIME TO CONSIDER YOUR ACCOUNTING NEEDS QUALITY SERVICE, QUALITY ACCOUNTING

IF YOU ARE LOOKING FOR A NEW ACCOUNTANT WE CAN ASSIST

We offer personal service with a high level of professionalism and respond to your accounting needs promptly ensuring matters are dealt with. Our services include financial accounts, tax returns, GST, online accounting systems and support and business advisory.

Whether you run a business, a trust or a rental property get in touch with Carol Rigby today about your accounting needs. You will receive a FREE 30 minute, no obligation consultation to discuss your needs.

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Phone Carol on 09 5330520 | Email: carol@carolrigby.co.nz | www.carolrigby.co.nz

A Name You Can Trust – 2022 – 7

SOUTHERN CROSS PARTNERS THE LARGEST PROPERTY-BACKED PEER-TO-PEER LENDER IN NEW ZEALAND Partner with us and put the investment choice back in your hands

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N IMPORTANT PART OF ANY investment is trust, and we want you to feel good about doing business with us.

In 1997 Southern Cross Finance Limited was founded by Howick couple Barry and Julia Milward, who came to the realisation there were many business people who were having difficulty obtaining finance for projects because there simply weren’t finance providers around other than

banks with their specific lending criteria.

Having had many years of successful business in the UK under their belt already, they started their boutique finance company providing first mortgage finance, secured against property.

In the early days it was just Barry, Julia and one other staff member and, as the adage goes, ‘slow and steady wins the race’. They expanded slowly with a couple

Make the most of it.

of support staff as the demand for their finance product grew. As the company navigated its way through the minefield of the Global Financial Crisis of 2007, the slow and steady philosophy held the company in good stead as they continued to lend conservatively on the bread and butter of the business: property – and specifically first mortgages on residential properties with perhaps a small amount of commercial buildings, bare land and lifestyle properties.

Get monthly returns from 5.00% p.a.* that make the most of your savings, so you can make the most out of life.

Sometimes it can be hard to balance the need to save for your future, as well as enjoying the adventures that pop up every day. Our unique investment model offers you the flexibility to do both.

At Southern Cross Partners, we offer mortgage secured loans that allow investors to pick and choose their level of involvement. With current returns from 5.00% p.a.* paid out monthly. Talk to us today about a new, flexible way to invest, minimum investment $50,000.00.^

To find out more, visit us online at southerncrosspartners.co.nz

* Investment rate subject to change. ^Subject to availability. Southern Cross Partners Ltd is licensed to provide peer-to-peer lending services under the Financial Markets Conduct Act 2013.

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Barry and Julia Milward. Right, The Southern Cross

As legislation changed over the ensuing years the company Barry and Julia built from the ground up has evolved from a contributory mortgage business to become Southern Cross Partners, the largest property-backed peer-to-peer lender in New Zealand.

The company now has a staff of 30 throughout the country with five directors steering the ship. Speaking of ships, this brings us to the company’s name.

FIVE REASONS TO INVEST WITH US: 1. INVESTMENT RETURNS If you rely on interest income to subsidise your lifestyle then a mortgage investment could make a lot of sense. In the current low interest rate environment, investments through Southern Cross Partners could deliver higher returns. The current rates we have available start from 5 per cent (note, these rates are subject to change).

2. REGULAR PAYMENTS Your investment with Southern Cross Partners offers the convenience of interest income being paid monthly.

The most common option for our borrowers is interest only payments.

This means borrowers pay their loan interest on a regular basis – and we pay this interest to you monthly.*

3. A MORTGAGE SUPPORTED BY REAL ESTATE All of our loans (your investments) are secured by a registered mortgage over real estate. We use our own money to fund the loans initially, so this ensures we have a robust credit system and

are happy with each and every loan we make and then offer to our investors.

4. FLEXIBILITY AND CONTROL You can view all the available investment options, including the loan-to-value ratios (LVRs) and rates on our secure investor portal. You are the one who chooses which loan to put your investment into.

5. W E HAVE PROVEN EXPERIENCE AND TRACK RECORD Southern Cross Financial group is a 100 per cent New Zealand-owned business that specialises in short term property lending and has been established for over 20 years. Southern Cross Partners has a long history of managing shortterm mortgage loans and has been matching these loans with investors since 2016. We pride ourselves on our integrity and transparency.

When Barry first emigrated from the UK in 1968 he travelled on a ship built for the Shaw, Savill & Albion Line named The Southern Cross. What better name to start a new business venture with the name that brought him to a new life in New Zealand.

Some of our current investors tell us they like investing with us is because we’re 100 per cent local. We aren’t owned by an overseas entity and we aren’t part of a large conglomerate. Our responsibility lies with our fellow New Zealanders and this enables us to enjoy more immediate and better relationships with our borrowers and our investors.

If you’re considering an investment you’d be right to explore and compare the options available to you. After all, there are a lot of places to put your money. So here are five reasons why our investors enjoy investing with Southern Cross Partners.

Talk to us today about what you want to achieve with your investment – and how Southern Cross Partners could help make it a reality.

We like to think of ourselves as the investment that funds your lifestyle, because of the rates we are able to offer, and the flexibility we give you to be able to enjoy a regular return, or to reinvest your interest.

*All investments have risks and you can see more information about these and how Peer-to-Peer investing works on our website www.southerncrosspartners.co.nz.

Selwyn House, Selwyn Rd, Howick Phone 09 535 2239 www.southerncrosspartners.co.nz

Disclaimer: All investment opportunities are subject to change and subject to availability. Southern Cross Partners Ltd is licensed to provide Peer to Peer lending services under the Financial Markets Conduct Act 2013. This article is general in nature only and has not taken into account any particular person’s objectives or circumstances. We recommend you speak with a financial adviser before making any investment decisions.

www.times.co.nz

A Name You Can Trust – 2022 – 9

Owairoa Primary School has been proudly offering high quality education to primary-aged students in East Auckland for 60 years. With a proven track record, a reliable and stable management structure and consistently producing high levels of student achievement, Owairoa Primary School is proud to be at the forefront of education and is certainly a name that you can trust.

Owairoa Primary School 85s Nelson Street Howick 2014 Auckland Phone: +64 9 538 0060 officemanager@owairoa.school.nz

10 – 2022 – A Name You Can Trust www.times.co.nz

Owairoa Primary School, situated in Howick, in the heart of thriving East Auckland, is a well-established state educational primary school that has a tradition of ‘Excellence in Education’.

ACHIEVING HIGH QUALITY, EQUITABLE LEARNING OUTCOMES SUSTAINING PASTORAL CARE THROUGH STRONG LEADERSHIP

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ong-serving Principal Alan McIntyre offers the wider Owairoa community a sense of security and confidence with his long-term, big picture thinking. With a strong emphasis placed upon positive reputational management, he has strived to earn a level of credibility, transparency and trust-culture, built up over his tenure as Principal of this high-achieving school.

“After more than 30 years as Principal of Owairoa Primary School, I believe that trust is the most important factor in building a collaborative, inclusive place of learning and a positive school culture. Our strong Owairoa ‘family’ ethos and a real sense of caring amongst our teachers, staff, Board of Trustees, Parent Teacher Association and wider community permeates into the values system of our school” Ably supported by his long-standing senior leadership colleagues and working collaboratively to provide an ideal place for learners, the school encourages students to participate in a variety of valuable learning and leadership opportunities.

Strong, high-trust pastoral care combined with the reliable leadership structure provides an ideal atmosphere for students to work in a settled, attractive and supportive learning environment.

This is characterised by respectful teacher-student relationships within the school.

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The quality teaching team provides the students with a rich and stimulating individualised learning journey so necessary in the formative years of learning. This helps create life-long memories as students undertake well-planned and richly resourced programmes that responds to their individual strengths and their academic, social, spiritual, emotional, physical and learning needs.

The rich, localised curriculum and responsive teaching styles are the key practices enabling the school to achieve equity and excellence, along with an ongoing focus on supporting students to become independent and resilient.

The school’s vision is symbolised as a ‘pathway to the future’ where they lead students along the pathway that challenges them to continually strive for new horizons, as they prepare their learners for the future. As part of this vision, the school achieves high levels of academic success, especially in the key focus areas of Literacy, Numeracy, Science, PE, Arts and ISTEAM. The school’s mission is to provide pathways to access challenging, stimulating, quality education that creates self-motivated, lifelong learners equipped for a fast-changing world.

CELEBRATING CONSISTENT PROGRESS AND ACHIEVEMENT Making the school a very secure and safe place is the school’s focus, promoting student, staff and

family’s positive engagement and interactions, which is an integral part, embedded into the school culture.

An enabling family/whanau partnership together with a strong focus on student well-being and teacher’s deep knowledge of students and their families contributes greatly towards the success of the school. The school prides itself by encouraging positive interaction with parents and these meaningful connections contribute to high levels of student achievement, where the school continually strives for ‘Excellence in Education’.

Principal Alan McIntyre extends a personal invitation to all prospective parents to phone him on (09) 538 0060 or e-mail him directly on principal@owairoa.school.nz to arrange a time to discuss the positive educational opportunities Owairoa Primary School is able to offer for your child and for a chance for you to view the outstanding school in action.

“Choosing the right school for your child is one of the most important decisions that you will make. In welcoming new parents to Owairoa Primary School, please feel assured that our staff has a genuine interest in your child’s education, welfare and development.”

Owairoa Primary School has been proudly offering high quality education to primary-aged students in East Auckland for 60 years. With a proven track record, a reliable and stable management structure and consistently producing high levels of student achievement, Owairoa Primary School is proud to be at the forefront of education and is certainly a name that you can trust.

A Name You Can Trust – 2022 – 11

LOAN MARKET HOWICK YOUR LOCAL MORTGAGE EXPERTS

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OAN MARKET HOWICK’S OUTSTANDING REPUTATION has seen it named among the top 10 mortgage businesses in New Zealand for the fifth year running. It’s known for having years of experience in the industry, a willingness to see things from the client’s perspective, and providing customised face-to-face service.

Experienced mortgage advisor Nick Kotze, who owns the Moore Street business, says it represents banks and non-bank lenders such as development funding and finance companies. He and his staff help clients obtain the finance they need to purchase property, whether they’re first-home buyers or experienced investors.

The Loan Market team in Howick, from left, Toni Macbeth, Viv Sullivan, Nick Kotze, Nicola Granville, Linda Shaw.

competition because of its personal touch.

As Nick explains, banks have downsized their staffing levels for years and it’s more difficult to see a banker face-to-face, or even talk to one on the phone. “People want to speak to someone they know, who understands their position, and who can give them a consistently high level of service.

“When someone approaches us to find them funding for a property we’ve got access to the widest range of lenders in the market and we can represent them objectively.”

Nick and his team review all applicable loan offers available on the market to obtain the best interest rate for their clients. Their service is free to the client, who will get the best rate and cash contribution available.

“We’ve got four ex-bank staff working in our office and they have more than 70 years’ of mortgage-related experience combined. Our whole emphasis is trying to bring back that bank branch manager dynamic who used to know you and your family and knows what you’re looking for.”

Loan Market Howick stands out from the

Loan Market Howick is set up to operate via digital communication if its team is unable to meet with clients at its Howick village office due to Covid-19 restrictions.

And its staff pride themselves on using their experience and expertise to guide first-home buyers who need to obtain finance to buy their first property.

Because the business does very little marketing, it relies on positive word of mouth to obtain new clients, many of whom are referred by existing customers.

Loan Market Howick has more than 70 five-star reviews on Google and it’s fair to say hundreds of clients have received a positive experience from Nick and his team.

6 reasons to get me working for you.

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The power to negotiate.

No cost to you.

Keep the market competitive.

We cove highly recommended.

We don’t rest until you’re approved.

More than home loans.

We compare over 20 banks and lenders.

And with greater choice comes lower repayments.

We’re paid by the lender you choose, so you get the benefits without being out of pocket.

Loan Market is not owned by a bank but led by a family for 23 years (and counting).

We have a Customer Satisfaction score of 9 out 10.

A Loan Market adviser negotiates hard to get the deal that’s right for you.

When it comes time to move, connect utilities, buy a car, renovate, protect yourself and your family and start building your wealth, we’ll make the right introductions.

I have been in the industry more than 10 years and service the areas of Howick, Botany Downs, and surrounding suburbs. My focus is always on making sure I deliver a service tailored to you. I will keep in close contact throughout the application process and I’m always available to talk through any concerns and questions you might have.

Make the call.

Nick Kotze, Mortgage Adviser

09 534 0240 | nick.kotze@loanmarket.co.nz loanmarket.co.nz/nick-kotze

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12 – 2022 – A Name You Can Trust www.times.co.nz

MILLENNIUM LAWYERS Millennium Lawyers have a dedicated team focused on meeting your general legal needs and adding value to individual and corporate clients either based in New Zealand or overseas.

We provide trustworthy legal services focused on your needs and situation.

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ILLENNIUM LAWYERS IS AN AUCKLAND CBD-based general law practice firm. We also have an office based in East Tamaki where the business is continually growing.

Our team is dedicated and focused on meeting your general legal needs and adding value to individual/corporate clients either based locally or abroad.

We will bridge and help our immigrant clients in New Zealand expand and settle by providing high quality and reliable legal services. As we continue to work with great passion for our clients, their satisfaction is our top priority.

Our speciality is in property including sales and purchase, property development/ subdivision.

Fei Fei Teh: Principal and Director of Millennium Lawyers

WE COVER

Fei Fei’s corporate and commercial law experience includes advising on commercial transactions and leases. She has developed valuable skills and experiences in negotiating collaboration projects between commercial parties.

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Immigration

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Corporate and commercial

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Property and sub-division

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Civil litigation

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Asset protection – Will and Trust

“Value people, Build bridges” AUCKLAND EAST OFFICE Level 1, Building 2, 15 Accent Drive, East Tamaki, Auckland New Zealand 2013

AUCKLAND CITY OFFICE Level 4, 57 Symonds St, Grafton, Auckland New Zealand 1010

On-site free carparking

On-site free carparking

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P: +64 09 358 4312 E: info@mlaw.co.nz PO box: 5290, Victoria Street West. Auckland 1142

mlaw.co.nz A Name You Can Trust – 2022 – 13

DRIVING MISS DAISY ALWAYS A PLEASURE, NEVER A CHORE

We take great pride in being punctual and will pick up from your door. Our clients often comment that Driving Miss Daisy ‘is just like driving with a friend’.

D Zealand.

RIVING MISS DAISY is a safe, friendly and reliable companion driving service operating in east Auckland and throughout New

Our Daisy cars are a familiar sight in the area, with a Wheelchair Accessible Vehicle included in the range.

With Driving Miss Daisy, you are in charge, free to go wherever and whenever you want. We tailor our service to meet clients’ needs, offering independence and peace of mind.

Whether it’s to an appointment or a visit to the shops or simply to catch up with friends.

When making a booking, we will prequote a price up front and go through the journey details with you.

We take great pride in being punctual and will pick up from your door. Our clients often comment that Driving Miss Daisy ‘is just like driving with a friend’.

Our caring rrivers are police checked, hold a current first aid certificate, and have completed Dementia Friendly and Total Mobility training.

We are transport providers for the Total Mobility Scheme, a scheme provided

by Auckland Transport which offers a substantial subsidy on fares.

We are also an ACC-contracted supplier, so if you are unable to drive while recovering from injury, you can request Driving Miss Daisy.

We are very proud of Brenda Stuart and her team at Driving Miss Daisy Howick/ Bucklands Beach who recently won the category of ‘Built Environment including Public Transport’ at the Access Matters People Choice Accessible Business Awards.

People with access needs, their friends and whanau voted for Brenda and her team because, “Their service is impeccable. Their drivers being highly trained to support people with access needs and their attitude, very welcoming” Join the thousands of others who have enjoyed and trusted this service over the last 12 years.

To find your local Daisy, go to www.drivingmissdaisy.co.nz and enter your home address or call us on 0800 948 432. We’d love to chat with you about how we can help.

Driving Miss Daisy – we're there for you.

New Zealand’s number 1 companion driving service.

We can drive and accompany you to: • Grocery Shopping • Beauty/Hair appointments

Total Mobility Scheme cards accepted. ACC approved provider.

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• Medical appointments • Airport drop off/pick up • Social Activities

To make a booking call today: Ph: 0800 948 432 To find your local Daisy and to make a booking online go to: www.drivingmissdaisy.co.nz 14 – 2022 – A Name You Can Trust www.times.co.nz

DAVIS FUNERALS

HONOURING LIVES

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EING ACTIVE MEMBERS OF THE community is something that Swee Han Lim, Branch Manager of Davis Funerals Pakuranga and his receptionist Dale Neil pride themselves on. They have both lived locally for over 20 years and wouldn’t have it any other way.

the process and provide families with the best possible outcomes throughout these times,” says Swee.

Dale points out that a lot of the stress associated with funerals is the unknown.

“Not knowing what is and isn’t permitted during each stage of the Covid response period has been confusing and upsetting.

The relief we see in people when we’re able to answer their questions and then work with them to create the best possible service is wonderful.”

Swee Han, who is married to school teacher Natalie Baker Lim, is a member of the Highbrook Rotary Club, volunteers at his church and No. 40 (Howick) Squadron Air Training Corps.

“I’m just like everyone else” says Swee “I have kids, cats, dogs and hobbies, but I’m also a funeral director. Being a funeral director means that when someone loses a loved one, I’m able to be an adviser, organiser, administrator and supporter, making sure that this incredibly difficult time is as easy as possible for those left behind.

“However, since Covid hit in 2020, there have been long periods of time when funerals have been unable to be held or held only under strict restrictions.

“We know how hard this has been on families and we’ve worked to simplify

Swee Han and Dale both agree that one of the most important things that the team at Davis do is offer choice. “We know what’s possible and we provide options to suit each circumstance and family. We always have a good supply of biscuits and a tea or coffee on the boil so feel free to pop in for a chat.

Swee Han Lim and Dale Neil

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CARING FOR NEW ZEALANDERS FOR GENERATIONS”

“Whether it’s for an immediate need or to plan for the future, we’re always happy to help.

Davis Funerals 2A Udys Road, Pakuranga Phone 09 576 7108 www.davisfunerals.co.nz

Davis Funerals Davis Funerals Pakuranga Pakuranga 2A Udys Road Built in 1914 on the ridge of Millen’s Hill, this

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2A Udys UdysRoad Road 09 576 7108 2A beautiful historic villa was the first farmhouse 09 576 576 7108 7108 09 in the area. This landmark villa offers a Davis Funerals Built in 1914 on the ridge of Millen’s Hill, this funeral setting. beautiful, private and restful Built in 1914 on the historic ridge ofvilla Millen’s Pakuranga beautiful wasHill, thethis first farmhouse in beautiful historic the first farmhouse in 2A Udys Road the area.villa Thiswas landmark villa offers a beautiful, www.times.co.nz This landmark villa offers a beautiful, the area.private 09 576 7108 and restful funeral setting. private and restful funeral setting.

A Name You Can Trust – 2022 – 15

RETAIN A

WINNING SMILE W

ELL-FITTED DENTURES REQUIRE THE SKILL of a trustworthy expert, someone who is forward thinking, understanding of clients’ needs and who embraces new materials and technologies, all qualities exhibited

by Julie Lim, owner of Howick Village Denture Studio.

“Well-fitted, aesthetically pleasing dentures are so important for people’s confidence and for their health and wellbeing,” Julie says.

“Dentures affect the way people eat, communicate and look. The impact cannot be underestimated so emphasis on look, correct fit and quality afterservice is my prime focus.”

Julie is accustomed to restoring oral good looks and giving clients a beautiful smile as well as confidence their new dentures will do the job their own teeth couldn’t.

However, while acknowledging the new lease of life dentures can give clients, she says the gums change with age and even with food and lifestyle choices.

“It’s important to remember that dentures, like real teeth, need care and cleaning. They may also need adjusting from time to time so they don’t become loose-fitting and uncomfortable,” Julie says.

“I’m dedicated to ensuring my clients don’t endure discomfort just because a minor denture adjustment may be needed.”

What’s more, it is her ethos of care,

Julie Lim, owner, Howick Village Denture Studio – correct fit and quality afterservice is her prime focus.

service and quality which ensures all clients’ dentures are created using the very best European materials and equipment. Howick Village Denture Studio has its own on-site lab, where custom-fitted dentures are made or repaired and dentures relined. It also has a wide range of denture accessories including mouthguards.

“It can be very frustrating not being able to bite into something such as a steak or even some sweets. To really enjoy food when one’s own teeth can no longer do the job, the answer is dentures, moulded to replicate the client’s real teeth as closely as possible and fitted so eating becomes a pleasure again.”

Furthermore, because patients are at the heart of her service, she and her team are intent on listening carefully so they fully understand what is expected of them and the service they provide.

“We expect patients, who have struggled to find the right solution elsewhere, to find the answer here. We come across many people who have had problems for a long time and we make it our mission to fix them, ensuring they leave with a happy smile.”

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16 – 2022 – A Name You Can Trust www.times.co.nz

ST JOHN

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T’S BEEN WELL OVER 100 years since St John was established in Aotearoa and has been stepping forward to improve the health and wellbeing of New Zealand communities.

Many may know St John as a trusted brand and household name, providing emergency ambulance services throughout the country. St John provides emergency ambulance services to 90% of New Zealanders and covers 97% of the country’s geographical area.

The organisation is playing a broader role in building resilient communities by offering a range of charitable community health programmes, social enterprises, and other activities.

These include health shuttles, St John Youth programme, first aid training, medical alarms and event health services.

St John’s work in east Auckland is supported by the Manukau Area

BRYANT MARINE

HERE FOR LIFE

Committee – a volunteer group that helps to fundraise and support various programmes aimed at improving the health and wellbeing of local communities, including Howick and Pakuranga.

all ages and backgrounds. “St John offers a whole range of health care support and services, and our Manukau Area Committee is a passionate team of health and community advocates who support these initiatives.”

The area committee supports the running of first aid training courses for youth and the St John Health Shuttle service transporting people to vital medical appointments they would otherwise not be able to reach.

Future projects the area committee is working on to bolster health care services in east Auckland include arranging more automated external defibrillators (AEDs) to be installed in the area.

They also assist with the Friends of the Emergency Department service whereby volunteers provide comfort and support to patients and their families in hospital emergency departments, and any fundraising needs for the emergency ambulance service.

“We’re fortunate to have many loyal supporters who help to fund these initiatives with their generosity and kind donations, and many volunteers who make this work possible. We look forward to future projects which will help us to continue to support the East and South Auckland areas.”

St John Manukau Area Committee Chair, Kevin Simpkin says these pivotal programmes help provide a broader landscape of health care for people of

For more information on supporting St John in east Auckland or for how you can get involved, please contact June Smith via email at June.Smith@stjohn.org.nz.

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A Name You Can Trust – 2022 – 17

HOWICK VILLAGE JEWELLER What started as a dream and a passion at a young age led Chris Schweder to pursue the completion of his 9000-hour apprenticeship to become a qualified manufacturing jeweller.

1984 IT ALL BEGAN The economy was buoyant and this 21-year-old had a big dream to share his passion for creativity and quality workmanship. The idea became a reality and Howick Village Jeweller was born.

It was a modest beginning. Using all his savings, the business began operating out of the broom cupboard in the basement of the then Howickville Shopping Mall, growing and developing a loyal customer base.

There were many national awards that followed for Chris and his growing team.

ALONG CAME THE FINANCIAL CRASH OF 1987 With determination and a degree of naivety, the business survived and thrived focusing on innovation, excellent customer service and the highest quality in his workmanship.

1994 WAS THE NEXT BIG STEP It was a time in New Zealand where the effects of the deep recession were being felt. Howick was no longer the hustle and bustle it used to be. There was a mass exodus of people to Australia and the common phrase of the time “last one to leave, turn out the light” was heard all too often.

Chris, with his team of nine, decided to follow his dreams and open a designer store on the main street of Howick. Many people believed this to be a mad idea.

The store was a positive enhancement to the village and made an impact. The business continued to thrive, never straying from the focus of exceptional customer service and high-quality workmanship.

2017 BROUGHT OPPORTUNITY Chris decided to jump at the chance

Howick Village Jeweller – a dream and a passion for Chris Schweder

“

CHRIS FOCUSES ON DELIVERING EXCEPTIONAL CUSTOMER SERVICE AND WORKMANSHIP” to further evolve the business with a move to a new prominent position in the village.

LOOKING FORWARD TO THE PRESENT Through the years of evolution and development, a lot has changed but some things have remained the same and that’s the focus on delivering exceptional customer service and workmanship.

Understanding how much your precious jewellery means to you, Village Jeweller can work with you to make that dream piece a reality, restore or remodel life back to an old piece and even provide a valuation for your special piece.

A state-of-the-art workshop was created by learning from the most efficient elements of the past workspace and exploring new high-tech equipment.

This allowed the highly-skilled and qualified on-site manufacturing jewellers to further excel their craftsmanship which has continued to be developed over the years.

To make an appointment with Chris and the team please phone 09 534 7404, visit the website www.villagejeweller.co.nz or pop into our store at 59 Picton St, Howick.

18 – 2022 – A Name You Can Trust www.times.co.nz

FINDING THE RIGHT

REAL ESTATE AGENT

F

OR MANY, THE SALE OF their home is the biggest transaction they will ever undertake and the support of a trusted adviser throughout the process is a fundamental part of making it a success.

your property to potential buyers.

Great real estate agents are well connected so ask among your networks to see who’s name consistently pops up. When asking for recommendations it is important to find out what their recommendation was based on.

This could include the level of communication, whether they felt the agent used the Chief executive marketing spending effectively, at the Real Estate selling. It can be worthwhile and how well they managed Institute of New meeting with a few different challenges throughout the Zealand, Jen Baird. agents to get a good feel process. Finding an agent who for who knows your market you trust and whose previous best, who’s property marketing work gives you confidence is key. will achieve cut through, and how they will work to get the best for your Look at how agents in your area are property. presenting themselves and running their campaigns. Visit their open homes Selling your home will be a significant and look carefully at their advertising milestone in your life, so it is important and engage with them as a prospective that you are comfortable with your real buyer. Doing this will give you first-hand estate agent - and that they will help experience of how they will deal with the make your move a great one! people who ultimately buy your place.

Selling a home is exciting but it is not simple - you need a marketing expert, a sales ace, a top-notch negotiator, and someone who can navigate the breath of the regulation that now governs the process. A real estate professional plays all these roles, so finding the right one for you, with whom you can build a trusted relationship is your first and arguably most important step.

There are a few characteristics that separate the good from the great. We recommend that you look for people who demonstrate a great deal of professionalism, local knowledge and have a good reputation. Do they know the background of your property and local area? Do they listen to your needs?

Do they understand the type of people who will be interested in your property?

This will help with the marketing of your home and communicating the benefits of

Agents should be more than happy to come to your property, share their knowledge and discuss your options for

• Jen Baird is the Chief Executive at the Real Estate Institute of New Zealand (REINZ)

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A Name You Can Trust – 2022 – 19

CAB

FOR VALUABLE FREE ADVICE The Citizens Advice Bureau (CAB) Pakuranga has been serving its community since 1977 and has expanded its services to the Botany Town Centre.

A

TRUSTED SOURCE OF RELIABLE, ACCURATE information and offering free and confidential advice, the independent community organisation provides a valuable service by trained volunteer Interviewers.

CAB Pakuranga and Botany manager Louise Boswell has been at the helm of the local service for nine years and its information officer Patricia Burns has worked there for 37 years. The core office staff of five includes a part-time Assistant Manager, a Botany Co-ordinator, and a Migrant Connect Co-ordinator, and is supported by a band of about 60 volunteers.

“We have a very strong group ranging in age from 18-86,” Louise explains. “All go through an intensive training and are mentored by experienced volunteers for their first 12 sessions. “Others assist with social media and administrative tasks.”

The team also includes interviewers fluent in languages including Mandarin, Cantonese, Filipino and Hindi. Services offered at CAB are: Employment;

Education; Community issues; Healthcare; Taxes; Tenancy and Disputes Tribunals; Consumer rights; Income support and benefits; Immigration; Housing & tenancy.

Clinics – Immigration, Legal, Gambling, Age Concern Needs Assessment, and Counselling.

The CAB helps people know and understand their rights, responsibilities, and gives feedback to Government departments in an effort to bring about positive social change. The bureau service provides Migrant Connect, which assists newcomers to New Zealand to overcome challenges such as accommodation, education and employment. It also organises workshops and seminars on

FREE HELP FOR MIGRANTS Migrant

We can help with:

Connect

Financial literacy Learning English

Housing

Getting IRD number Finding a doctor

Integrating into community

Gaining employment

Enrolling in schools

Immigration issues Joining a library

employment, small businesses, driving, education and health.

The most popular workshops are on employment and cover writing a CV, job searching, New Zealand employers, interview skills and coaching. Free professional counselling is also available.

Contact CAB online via live chat or message via www.cab.org.nz.

CAB Pakuranga – ph 09 576 8331 or email enquiries.pakuranga@cab.org.nz CAB Botany – ph 09 271 5382 or email botany@cab.org.nz.

Citizens Advice Bureau, Library Building, Aylesbury St, Pakuranga, and Botany Town Centre, Rear Foodcourt entrance, Botany.

INFORMATION – HELP – ADVICE FREE – CONFIDENTIAL – FOR ANYONE

• Immigration NZ Service Provider for new migrants/workshops • Consumer Rights • Housing & Tenancy • Personal • Benefits

EVERYONE NEEDS INFORMATION Free information and support for new migrants PAKURANGA-EASTERN MANUKAU Pakuranga Library Building, 7 Aylesbury St, Pakuranga.

Ph 09 576 8331 • pakuranga@cab.org.nz Hours: Monday-Friday 9.30am-4.00pm; Saturday 9.30-11.30am BOTANY Botany Town Centre Rear Food Court entrance Ph 09 271 5382 • botany@cab.org.nz Hours: Monday-Friday 10.30am-2pm

www.cab.org.nz • 0800 FOR CAB (0800 367 222) DY2248

20 – 2022 – A Name You Can Trust www.times.co.nz

HOWICK AUTO CENTRE MORE THAN 50 YEARS IN BUSINESS

H

OWICK AUTO CENTRE & ELECTRICAL has gone places!

Expanding to include tyres and alignment at 241 Moore Street, (same street) the one-stop shop for all vehicle repairs, diagnostic, electrical and mechanical repair work in a wide range of cars has expanded to cater for the Howick areas growth.

From the vintage cars to the newest ones on the road, Howick Auto Centre has repaired thousands of cars for satisfied customers in east Auckland and beyond.

Regardless of the make or model — be it Japanese, European or Australian, the independent Award winning workshop on Moore Street has earned a sterling reputation for diagnosing and repairing any fault using modern technology and tools.

Established now for more than 50 years, Howick Auto is one of Howick’s best-kept secrets. This modern and technically equipped service centre has over the years built its name and reputation on high quality service and customer satisfaction.

Known for providing fair and reasonable advice, the entire team at Howick Auto Centre is proud of the fact that they have earned the reputation of being a top, reliable MTA award winning workshop with

customers requesting them to service their new cars in the warranty period.

Manager Dion has been with the business for more than 20 years. He heads a team of six, highly-trained and trusted technicians. He is leading their initiative of offering the very latest in cutting-edge technology in diagnostic and scanning tools for auto electrical issues.

“The business has been here for 50 years now but we keep right up-to-date and it is now a one-stop-shop for your mechanical diagnostics and repairs, car air-conditioning, warrants and marine requirements,” he says.

“We are now servicing more and more full electric vehicles, and have recently installed the very latest in scanning tools.”

Howick Auto Centre & Electrical is wellknown for their professional approach as well as technical expertise, reliability and quality service in all facets of the marine electrical industry. Their work covers everything from trailer boats through to luxury launches and yachts.

The company is also the largest battery supplier in the eastern suburbs under the brand of Battery Zone and with the most comprehensive range, specialising in Yuasa Batteries.

All staff members are warm and welcoming. You pick that up from your first phone call of enquiry to their vivacious receptionist, Tammy.

Check out their website or visit Howick Auto Centre & Electrical on Facebook.

241 Moore St, Howick • Ph 09 534 6501 Hours: Monday-Friday 8am-5pm

www.howickauto.co.nz Howick Auto Centre & Electrical provides a comprehensive auto and electrical repair service for all makes and models of vehicles – Japanese, European and Australian, including vintage and late-model cars – plus we provide a marine electrical service.

• Electrical • Mechanical • Air Con • Marine

Howick Auto Centre & Electrical JH17347

www.times.co.nz

A Name You Can Trust – 2022 – 21

New Zealand owned & operated since 1993

Affordable Accounting, No Hidden Costs

A privilege to care for your family

SBA Howick provide an easy and affordable way to get your accounting and tax done for you.

What we offer: • Monthly & annual accounting • GST, payroll & tax returns • Rental properties & company formations • Business advice & peace of mind

Every life is special, we understand that.

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SBA Howick | Unit E, 15 Cook St, Howick Ph 09 537 0605 | sba.co.nz | howick@sba.co.nz

For a personal, professional service contact us today to discuss your options: JH17272

35 Wellington St, Howick | Phone 534 7300 www.howickfuneralhome.nz

James Gavin Donovan Solicitors

Howick Guitar School It’s never too late to start playing guitar Howick Guitar School can help you reach the musical goals you always dreamed of...

Whether you want to be in a band, record and write you own music or just have fun with friends we have the experience and know how.

For all your legal requirements

One-on-one tuition is by far the best way to learn guitar, you have the tutor’s full attention the entire time. No wasted time which you can get in group settings.

Michelle Donovan

• Conveyancing • Commerical • Relationship Property • Litigation • Traffic offences • Wills, Estates and Trusts Email info@jamesdonovan.co.nz 22 Picton St, Howick | Phone 09 534 7169 42 Kouka Rd, Pohutukawa Coast Shopping Centre, Beachlands | Phone 09 869 4565

“All one has to do is hit the right keys at the right time and the instrument plays itself.”

– Johan Sebastian Bach

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22 – 2022 – A Name You Can Trust www.times.co.nz

AMAN PANNU W

A NEW KIND OF DEAL MAKER

AITING FOR AMAN PANNU, THE franchise owner of Harcourts Milestone, at his sleek new office in Botany’s The Hub offers a glimpse into how much real estate has evolved in recent times. The building looks impressive, with a sweeping glass facade, soaring ceilings, trendy décor and a big in-your-face slogan emblazoned in black on its contrast stone walls. The interiors are radically different from what you would expect in a real estate office, but oddly enough you aren’t shocked – instead you feel right at home.

$40,000 commission,” he explains.

Meeting Aman feels much the same – tall, outspoken and a bit loud, he breaks the stereotype of your average real estate agent. After offering us a seat and gourmet coffee, he gets straight to the point: “Okay, shoot.” You get the sense that he is not in the business of making small talk.

Needless to say, behind the glitz and glamour, there is a lot of hard work too.

“People see the success but that’s just the proverbial tip of the iceberg,” he says. “We work hard to generate value for our clients. Waking up at 5.30am in the morning and finishing close to midnight virtually daily for 12 years is what has got me here. I am sure I have done the magic 10,000 hours needed to be the best in my trade!”

According to Aman, a company is nothing if it cannot connect with its customers.

“We must not forget that real estate is entirely a people’s business,” he says.

“Compassion and an ethical approach allows you to see buyers and sellers not as sales figures but as individuals and families with dreams and aspirations.”

This is why walls at his office are decorated with endless accolades.

“You see, in this industry, trust is your currency. You can’t last long without it.”

“That’s right,” he says, guessing our thoughts. “We are in the business of building relationships. We create tremendous wealth for our clients, our focus always remains on maintaining these relationships, we believe money has to Harcourts become the by-product. This Milestone keeps us honest!” franchise owner,

REFORMING REAL ESTATE

in one calendar year. His personal record sits at 14 sales in 12 hours. Not bad for someone who arrived in New Zealand in 2004, with virtually nothing except for a bachelor’s degree in IT and a burning desire to do something extraordinary.

Aman Pannu

Money may be a by-product for Aman but his clients aren’t complaining as he’s able to generate a lot of it for them. He often gets headhunted to acquire assets for clients who like to stay under the radar. The most expensive property he sold, without ever advertising was $20.4 million. His work generally involves consulting on large projects, creating feasibility studies, calculating risks and eventually making large projects bankable. He is currently appointed exclusively to sell Bremner Ridge, a project worth well in to the $300 million price bracket.

He single headedly sold 196 properties

From the get go, Aman decided real estate needed to be done differently.

This required a new type of real estate agent. Aman handpicks his team not because they make a lot of money but because they are honest, hardworking and understand that real estate is the most expensive commodity anyone buys and therefore it requires proper advice and diligence. “We never forget that your million has to take priority over our

Milestone www.times.co.nz

As one of the leading members of the country’s real estate sector, Aman feels that while the Real Estate Authority of NZ has made agents accountable and educated, and also brought transparency into the trade, a lot remains to be done.

First up, he feels there are not enough checks on the quality of people entering the sector. “The real estate agent’s works is not seen as a career path,” he explains. “We have to first control the entry, and the outcome will be controlled automatically.”

His suggestion: at minimum a diploma programme as the pre-requisite for entry will ensure more knowledgeable candidates, leading to an increase in professionalism. “In time, there will be more respect for the trade, eventually improving honesty, professionalism, knowledge and the list goes on.”

Ph 09 272 2525 Email botany@harcourts.co.nz 1/451 Ti Rakau Drive, The Hub, Botany www.milestone.harcourts.co.nz Milestone Estate Agents Ltd Licensed REAA 2008 A Name You Can Trust – 2022 – 23

DEJANA MANIC F

HOWICK’S STAR PROPERTY LAWYER

OR FIRST-HOME BUYERS SEEKING ASSISTANCE, there’s no one more expertly-suited to help than Howick-based lawyer Dejana Manic, Director of Kelly Flavell Law. Having grown up in Croatia and immigrating to New Zealand in 1996, Dejana completed a Bachelor of Arts and Bachelor of Law at the University of Auckland. She then worked for four years at a law firm in central Auckland specialising in conveyancing, the transfer of legal title to real property from one person to another, and property law.

She began working at Kelly Flavell Law in Howick 12 years ago. Now, with 16 years’ experience under her belt, Dejana is passionate about helping clients with residential and commercial conveyancing, relationship property issues, family trusts, and wills and estate planning.

Dejana Manic – passionate about helping clients

“Buying a first home is so important to people,” she says. “It’s such a milestone in their lives. I get excited with them!

“I want to make sure no stone is left unturned when we’re doing research, or FBI work as we call it. I want them to know what they’re buying and are comfortable going forward.”

While legal matters can be perceived as tedious, Dejana likes to approach issues and situations with clients in the same way she would like it explained to herself – simple and refreshing.

“I want people to feel comfortable and know what they’re doing rather than confuse them with unnecessary terminology,” Dejana says.

“Buying a house is very stressful. We come in to take that stress away.”

As well as aiding in buying and selling homes, Dejana also specialises in different property sharing agreements, family arrangements, pre-nuptial and separation agreements. If the matter is urgent, she’ll give them her immediate attention.

With an experienced and professional team at her side, Dejana and Kelly Flavell Law prioritise friendliness, approachability, and going the extra mile.

Supported by her warm and charismatic nature, Dejana shares a close and personable relationship with her clients.

“Every client is their own story,” she says.

“We relate to everything because we are a team that comes from very humble and diverse backgrounds.”

In her 12 years at the firm, Dejana has grown to love the community and spirit of Howick. “It’s very special,” she says.

Dejana recommends anyone who’s seeking to buy their first home to consult with a property lawyer as the process can be overwhelming and confusing. “Before you sign anything, come see our friendly team!”

Need to update your wills, put in place a Power of Attorney or just need face to face contact with a lawyer?

Kelly Flavell Law

A s sis tin g I n Yo u r Su c c ess PROPERTY. COMMERCIAL. TRUST. ESTATES. WILLS. MATRIMONIAL.

For an appointment please call 09

The team at Kelly Flavell law are back working from their Howick offices and able to met with clients. For people who prefer to stay at home we can arrange face to face meetings via the internet.

535 2150

JH17392

18 Uxbridge Road, Howick | kellyflavell.co.nz

24 – 2022 – A Name You Can Trust www.times.co.nz

ADD SPACE, ADD VALUE WITH

SHADES DIRECT 9 friendly Ryman retirement villages in Auckland

W

HETHER YOU’RE SEEKING TO EXPAND your outdoor living spaces or just want some protection from the elements, it’s highly recommend you talk to the experts at Shades Direct.

difference. Over the years, Shades Direct has served thousands of customers, creating every type of awning people can imagine. “Our advisors and installers will find a custom solution that best meets your space, budget and individual needs,” he says.

Direct you can expect the same dedicated service from start to finish. That’s because the person you buy your awning from is responsible for its installation in your home.

If an Outsider awning doesn’t suit your home’s look, Shades Direct offers their exclusive Clearspan and plenty of other outdoor shade solutions including outdoor screens, shades sails and folding arm awnings.

Choose the one that's right for you

The business specialises in awning solutions that will add space, style and value to your home. Shades Direct can prepare your outdoor area for every weather condition. It was founded 20 years ago by people who have a passion for great design ideas for your home.

“We’re the experts in outdoor covered living areas,” Shades Direct general manager Chris Tobin says.

“By installing one of our awnings in your home, in no time at all your family will reap the benefits of having more space to do the outdoor things they love.”

Birkenhead

Tobin says experience makes all the

Orewa

The business provides a wide range of New Zealand-made products including Outsider awnings, Clearspan awnings, Folding arm awnings, outdoor screens.

Tobin says the Outsider awning system is one of his most popular products.

Fabricated from a mixture of marinegrade, structural aluminium and polycarbonate roofing that provides 99 per cent UV protection, it’s easy to see why so many people choose this system for their home, he says.

Howick

Not only can its frame be powder-coated to your choice of colour, but when you buy your Outsider awning from Shades

Shades Direct is a one-stop, New Zealand-made, quality solution at a competitive price point. All of its products come with a five-year guarantee for your peace of mind.

Interested? Go to their website at www.shadesdirect.co.nz, fill out a form, and one of their experienced staff members will contact you by phone and email. Phone 0800 SHADES (0800 742 337) for a free measure and quote.

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www.times.co.nz

A Name You Can Trust – 2022 – 25

For more information please phone Maureen on 0800 555 103

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26 – 2022 – A Name You Can Trust www.times.co.nz

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