A NAME YOU CAN TRUST - JULY 2015

A name you can trust.

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A NAME YOU CAN TRUST

2 — Times Newspapers, July 2015

www.times.co.nz

Who really cares about brands anyway?

By Nick Krause, Managing Editor

I Advertising Consultants Kelly Cooke Janine Hickmore Cynthia Paterson Jackie Groves Advertising Manager Selina Chant Classified Manager Gaye Allan Managing Editor Nick Krause Operations Manager Karla Wairau Managing Director Reay Neben Published by Times Newspapers Ltd, Level 1 The Lane, Botany Town Centre, 588 Chapel Rd, East Tamaki.

PO Box 259 243, Botany, Auckland 2163, New Zealand Ph 271 8000 Printed by Beacon Print Hawkes Bay Times Newspapers Published Thursday Circulation 47,847 Delivery Enquiries Telephone 271 8084 Email: papers@times.co.nz Member of

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F you don’t think a brand is all that important, think again.

Do you remember that sex scandal involving former All Black Robin Brooke which blew up five years ago?

It made headlines for some time and involved him groping a 15-year-old Auckland girl while holidaying at a Fijian resort on New Year’s Eve 2009. He also assaulted the 17-year-old male friend who tried to help the girl.

Claims also emerged that Brooke had sex with a comatosed and drunk 18-year-old after an All Blacks test in Christchurch in 1998.

There was much pontificating in newsrooms at the time that the Kiwi-owned supermarket chain New World were very nervous about these allegations and the potential damage to their beloved brand. Brooke in July 2010 was in negotiations to buy the New World in his hometown Warkworth.

Foodstuffs, New World’s parent company, resolved though not to intervene in the negotiations “after due consideration”.

This whole nasty business also damages not only the All Black brand but, arguably, the name of New Zealand rugby. Brand is everything. Guilt by association can cause all kinds of grief.

And then there’s the very positive side of brands and the everyday links and connections we all make with them, even if we are not cognisant of our behaviour. It happens daily in

BRAND PROMISE: Your brand represents the whole customer experience, not just your signage or stationery.

simple things like shopping.

Think about it. It’s not accidental that we gravitate to a certain brand when we’re in the sport shop or car dealership or supermarket. We go for brand.

Brand is critical to every business. Your brand is what you are really selling to your customers, not just a product or service for which there may already be many existing providers, according to Business Link UK. “You need to be sure that you can always deliver your promises using your strengths, sometimes referred to as brand values,” it says.

Businesses need to match these brand values to their customers’ requirements.

Simple right? On the flip side, businesses need to really understand what drives their customers. What makes them

buy? In most cases, it’s not only about price or performance, says Business Link UK. “Ask existing customers what they like about doing business with you. And asking potential customers what they look for in their buying decisions can also give you useful information to help develop your business - and your brand.”

As you’ll read in the following pages, your brand represents the whole customer experience.

“You should regularly review your customers’ experiences of your business,” Business Link says.

I really like part of a blog piece by chief marketing officer Joanna Lord (also featured in these pages), who exhorts: “Don’t just talk; do!”

“After you’ve promised people something, it’s important

Image supplied

to deliver on that promise.

Your brand is very much dependent on following through, whether it’s shown through great products, great service, great customer communications, or otherwise.

“You must make sure that brand promise is consistently delivered so it’s believed; only then will it be shared on your behalf.”

To stand out in the vast sea of competition, our brands need to truly impress.

“We can’t just be flashy or have a memorable logo; we need to stand for something that drives people to support us. To put it simply: the more successful your brand, the easier it will be to build loyalty around that brand. A successful brand takes a great deal of intention when building.”

Your little ones learn, create, explore and grow at Piccolo Piccolo Park daycare centres are an expression of our beliefs, real love of education and desire to contribute to our community. As well as being the owners of the daycare centres, we are also a close-knit family with children of our own, say Rukshana & Narisa.

We believe education is important and that each child is special and unique. Therefore it’s vital they receive the right support and nurturing to meet their individual needs. It’s about creating a solid foundation so they can flourish in the future.

Our heartfelt desire to help make this happen is what inspired our vision of Piccolo Park daycare centres, which is truly exciting.

Seeing the children at our daycare centres grow and develop into confident and competent individuals is very rewarding. We love expanding their capabilities, bringing out their unique talents and abilities, encouraging their inquisitiveness, and fostering a love of learning.

BOTANY DOWNS

CP0410

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Ph 973-0544 Email: info@PiccoloPark.co.nz 415 Ti Rakau Drive Botany Downs

MT WELLINGTON

Ph 570-5439 Email: admin@PiccoloPark.co.nz 279 Mt Wellington Highway Mt Wellington

A NAME YOU CAN TRUST

www.times.co.nz

Times Newspapers, July 2015 — 3

What are you selling to your customers?

E

VERY business wants to be a customer’s first choice.

Building and managing a brand can play a significant part in making that happen.

The concept of a brand extends far beyond just your company logo to your business’ core values and to every interaction you have with customers and suppliers. In effect, your brand creates and maintains your reputation and so reflects your customers’ experience of your organisation. Customers and employees can build up emotional attachments to certain brands, allowing for strong loyalties and even a sense of ownership.

Your brand is what you are really selling to your customers. A strong brand can make any business stand out from the crowd, particularly in competitive markets.

First steps for creating a brand Successful branding is about promoting your strengths. Start by thinking about what you’re good at and what you believe in as a business. You need to be sure that you can always deliver your promises using your strengths, sometimes referred to as “brand values”.

■ What customers want.

What drives your customers?

What makes them buy? In most cases, it’s not only about price or performance. Ask existing customers what they like about doing business with you. And asking potential customers what they look for in their buying decisions can also give you useful information to help develop your business - and your brand. If your brand values are in line with what existing and potential customers look for when they’re buying, you’ve got the beginnings of a useful brand and you’re ready to start building it. But if they’re not, you’ll probably need to reconsider either the benefits you offer to your present customers or whether you’re targeting the right people.

of your business and why you think you are different from your competitors. Communicate this to your employees to ensure you are all working towards the same aims, and review it regularly.

Building your brand If you want to build and maintain a strong brand, you’ll need to focus on what your customers want and how you can guarantee to deliver it. You’ll need to be consistent in your service and every other point of contact customers have with you - for example phone calls, letters, emails, etc. Once you’ve defined your brand values and your customers’ needs, you can start to build your brand by consistently communicating your brand values.

■ Tell your customers Remember that every possible contact you have with a customer or potential customer needs to reinforce your brand values.

Key areas to consider are: your business name, the names of your products or services, any slogan you use your logo, the style and quality of your stationery product, pricing and packaging, your premises, where and how you advertise, how you and your employees dress, how you and your employees behave and your company website.

If all these are consistently in line with your brand values, your brand will be strengthened. But if all of them aren't in line, your brand - and your business - could be seriously damaged. A brand makes promises to customers and if they aren't fulfilled, your customers will be far

■ What employees should know Create a document containing your core company values and benchmarks for how you want to operate and be seen to operate.

It should encapsulate the purpose

less likely to buy again.

Your logo can be of particular significance to customers. You should create a policy on its usage, ensuring it is used consistently and its quality is always maintained.

Your logo can act as an initial guarantee of quality. Ensure that you consider the design and quality of your invoices and receipts, which can often be the last stage in an interaction with a customer.

Managing your brand It’s a good idea to get one person to take responsibility for your brand strategy. If you can’t do it yourself, appoint a qualified employee instead.

Keep employees involved by setting up a suggestion scheme, or regularly taking the time to discuss your brand and how your business is performing.

Continually reinforce the message that what they do is important and explain why.

■ Outside your business Get regular feedback from satisfied customers to check that your business is consistently delivering on the promises your brand makes. Ask dissatisfied customers or former customers as well.

Honest and constructive criticism can help you see where there's room for improvement.

■ Reviewing your brand A successful brand will remain so as long as you and your staff maintain its values in the eyes of your customers. When reviewing your brand, remember that your

WHAT DRIVES YOUR CUSTOMERS? What makes them buy? In most cases, it's not only about price or performance.

customers and employees will have often built up an emotional attachment to it, and even feel a sense of ownership of it. It is therefore critical that any changes you make are sensitive to their existing relationship with your brand. Use your findings from consultations with your customers, suppliers and employees to assess the wider perception of your brand.

If there are any problems with your customers’ experiences, don’t be tempted to just change your logo (often mistakenly referred to as a “rebrand”) to solve them. This is an expensive process and would not solve the problems, if they are centred on failings in your systems or staff training, for example.

Remember that your brand represents the whole customer experience, not just your signage or stationery, and cannot be changed overnight.

You should regularly review your customers’ experiences of your business. This will provide an early indication of any elements of your brand that are underperforming.

Prompt action to correct this

To build a successful brand you should: Focus on what your business achieves for its customers. Your brand is no good to you if it isn't delivering what customers want.

Take ownership of your brand. Pay attention to your customers’ needs, but you should still control what you want your brand to mean to them.

Be honest. If you don’t believe in your brand, no one else will.

Keep your brand simple by focusing on a small number of key brand values. Be consistent. Every aspect of your business should make customers feel the same way about you.

Be thorough. Look at all your systems to make sure

they help to support your brand.

Involve employees. Make sure they understand your brand and believe in it.

Communicate your brand. Make sure every advertisement, brochure and letter helps reinforce the same message. If you have a logo, use it everywhere, but make sure the quality is consistent.

Meet and exceed what your brand promises.

Failing, just once, will damage your brand.

Manage your brand. Continually look for opportunities to make improvements. And don't be afraid to make changes to reflect shifts in the way you do business or new trends in your market.

underperforming element can save a lot of money and negate the need to rebrand your whole business.

Growth opportunities The reviewing process can often give you an indication of areas into which you can expand your business. However, it is equally important to use the findings from your review to check if your brand can withstand being stretched to other products or services.

To grow your business, you should encourage innovation and the development of your products and services. This will help you to stay ahead of your competitors and respond to the changing needs of your customers. However, your brand should always underpin your core values and provide customers with a consistent and reliable experience.

Your brand may therefore become synonymous with innovation, but in itself may never change.

Budgeting for a brand A budget will focus the mind and force you to prioritise your spending on your branding effort.

Make sure what you propose to spend will help deliver your promises and promote your brand values.

You don’t need to do everything at once. You can create stationery, logos, packaging and advertising quite cheaply if the budget is tight.

However, it is a good idea to think about your future growth when devising your image as changing it later can prove costly.

You may also find that customers and employees will have already built up a relationship with your brand, which can then make it more problematic to change.

Business Link UK (now GOV.UK/Business)

Councillors

Sharon Stewart and Dick Quax

have been hard at work for you – the rate payers of Howick.

We didn’t support the Rate Rise.

But, a majority on council voted in favour of a 9.9 per cent rate increase.

We know that this will cause financial hardship for some folk.

If you fall into that category you may be eligible for a government funded rebate.

Check out your entitlement at the following rate payer clinics: Howick Library August 6, Pakuranga Library August 7 and Botany Library August 11.

All from 11am to 1.30pm

Birthdays, Engagement Parties, Weddings, Corporate Functions, Board Meetings, Breakfast Meetings, Working Lunches Whether you require an intimate dinner for two or a cocktail function for 100, or something in between (or larger depending on requirements), let Fisher House look after your requirements.

Our normal hours are 6am to Late Monday-Friday and 10am to Late Saturday-Sunday, but we can open earlier by special arrangement.

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For more information contact:

JH10193

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Maggie.Robins@aucklandcouncil.govt.nz | Phone: 301 0101

A NAME YOU CAN TRUST

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T MAY still be flu season but health-savvy locals always feel chipper thanks to a double dose of nutrition at Highland Park Shopping Centre.

The Natural Health Company has been flourishing since its inception well over a decade ago and so has its thriving offshoot, The Organic Store, which arrived just four years ago.

Known for its wellstocked herbal dispensary, wealth of health advice and knowledge, The Natural Health Company boasts an on-site naturopathic clinic complementing an excellent range of nutritional supplements.

It also offers a range of natural, local and ethically produced organic skincare and beauty products.

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Many of the friendly and knowledgeable staff members are qualified naturopaths, and customers appreciate having a reliable source of advice in their neighbourhood.

And once they’ve completed their shopping, customers can pop into The Organic Store just a few doors away.

Brimming with fresh, organic produce, the shop sells a number of staples for those leading wholesome lifestyles.

While many believe organic is more expensive, it’s not always the case.

The important thing is to buy seasonal, and, of course, organic produce is always the healthier option.

For those on the raw diet, they can have their pick of sprouted and activated grains, nuts and seeds which are packed with nutritional benefits.

Cereals and breads follow the same path with many gluten-free options and superfood ingredients for the perfect morning boost.

Gluten-free bread mixes

and flours made from ancient wholegrains such as teff are also readily available as well as The Organic Store’s own range of dry packaged foods.

Those on paleo and low carb diets will love sugar-free options and those exploring the goodness of fermented foods will be over the moon with tangy sauerkraut and kombucha (fermented tea).

Meat lovers will rejoice with a terrific range of organic, free range premium cuts and vegetarians have plenty to choose from with Linda McCartney’s convenient frozen meals.

Those on a dairy-free diet can have their cheese and eat it too, with dairy-free cheeses plus delicious coconut yoghurt from CoYo with new flavours such as cherry chocolate.

For fabulous deals and specials call into The Natural Health Company and its fresh counterpart The Organic Store today!

The Natural Health Company and The Organic Store, Highland Park Shopping Centre, Pakuranga. Ph 534-0445.

A NAME YOU CAN TRUST

www.times.co.nz

Don’t just focus on the tangible pieces of your precious brand

By Joanna Lord

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HAT makes a brand?

What a question. It’s a tough one. A lot of us out there are tasked with building a brand, and I would argue that we are spending a lot of our time on the wrong priorities. As a result, brand marketing is getting a bad rap, and we are failing to help our companies stand out in the right ways.

Here at BigDoor, we talk a lot about the importance of building a brand when you are trying to grow customer loyalty, so we thought it would be worth outlining exact what a brand isn’t, what a brand is and tips to get you there. Let’s jump on in!

■ A brand isn’t…

All too often, marketers rely on pieces of the brand to “be” the brand. We focus our time on things like the logo, brand colours, byline, etc., when those alone do not make a brand. These features are the tangible execution of a brand. They change over time, and evolve as the brand grows.

They may help us represent ourselves in a crowded room, but they are not what differentiates us.

We need to pay attention to the many pieces of our brand, but pay the bulk of our attention to the sum of those parts and the underlying foundation to these pieces. So what goes into that foundation?

SHOUT: Once you know what your brand’s promise is, shout it from the rooftops!

■ A brand is…

Rather than focusing on tangible pieces of a brand, it’s critical to look at and invest in the bigger picture.

The “bigger picture” includes your company’s perspective in the market, the philosophy you take towards your product, your tone/ voice, your company’s story or history and your actions.

It’s all about identifying what your brand is promising, how you communicate that promise to the market, how you deliver on the promise and how your promise grows over time. Here’s a bit more on these four steps:

1. Take a stand What is your company passionate about? This passion lies at the heart of your brand. Here at BigDoor, we believe in reciprocal loyalty, which is the belief that companies should be as loyal to customers as they hope customers are loyal to them.

Because we’re so passionate about reciprocal loyalty, we put it at the heart of what drives our brand.

It’s a promise we are making to the market: that we will help educate brands on this philosophy, but more importantly, that our products will help them do this for their customers.

It’s crucial to take a stand as a company, and it’s a promise or differentiator that is the foundation for everything you do with your brand. Your team, your products and your assets should all magnetically tie back to this promise.

2. Shout your promise from the rooftops Once you know what your brand’s promise is, shout it from the rooftops! Take your resources, budget and channels, and leverage them for brand story sharing.

A great example of spreading a company philosophy and mission is HubSpot’s Culture Code deck.

Company culture videos, like the one from Epipheo, spread a message to the masses in a meaningful way. Communicating your promise in a beautiful,

effective way is what enables you to begin to build your tribe of brand advocates. Delight them by providing them with content that is shareable and effectively relays your brand’s promise.

3. Don’t just talk; do After you’ve promised people something, it’s important to deliver on that promise. Your brand is very much dependent on following through. You must make sure that brand promise is consistently delivered so it’s believed. Brand advocates need to know they are sharing a brand that they can trust, and delivery is where that trust is solidified.

No great logo or byline can outweigh the importance of doing what your company promised it would do for its users.

4. Revisit and evolve A great brand evolves with the company. While that foundational core promise will always be there in some iteration, great brands can grow as their markets shift.

Revisiting how you are promising something to a market and tweaking as needed is vital.

For the brand to last decades, it must resonate with new audiences yet always come back to that “moment of passion” that resonates with the brand’s promise. It’s a fine balance, but when executed well is nearly impossible to disrupt when it comes to building brand loyalty.

Times Newspapers, July 2015 — 5

Joanna is the CMO at BigDoor.

She is a lover of coffee, tech, start-ups and the visual web.

She considers herself a growth marketer at heart and loves helping companies create and build beautiful brands.

Follow Joanna on Twitter @joannalord. This entry was posted in Brand Marketing on October 16, 2013 by Joanna.

While the tangible executions of this brand may change as the market does or the years pass, your “real brand” is rooted in the promise you make and continue to deliver on over time.

Think of your brand as an intangible selling point that exists in people’s hearts. A great gut check to do to test this is asking yourself, “Does my brand hold water if I don’t show the logo, say the byline, or visit the website/ store?”

If I said to someone, “What is BigDoor to you?”, whatever they come back with tells me if we’ve done our job right. That’s when you know you have a brand that can stand on its own.

■ In conclusion To stand out, our brands need to truly impress. We can’t just be flashy or have a memorable logo; we need to stand for something that drives people to support us.

The more successful your brand, the easier it will be to build loyalty around that brand. A successful brand takes a great deal of intention when building, and hopefully this post pointed out some places for you to start when kicking off brand conversations.

Howick Village runs smooth operation

JH10116A

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LTHOUGH Howick has become a destination for its quaint cafes, independent and locally owned stores and lively events, a lot has been done behind the scenes for it to arrive where it is today.

Thanks to the foresight of the Howick Village Business Association (HVBA) founders, the iconic village continues to be a star attraction in East Auckland amongst locals and visitors alike.

Established in the late ‘40s by a group of like-minded businessmen with strong connections in the community through business circles, schools and clubs, the HVBA still builds on the values that first started the organisation.

In 2006 it became an Incorporated Society and adopted the Auckland Council Business Improvement District (BID) format which is funded by a targeted rate paid by business owners in the village precinct.

These funds have not only enabled the HVBA to fund events and promotions enjoyed by all, it continues to retain the area’s historic charm and continued popularity, setting itself apart from other retail hubs.

In recent years the HVBA has introduced a host of activities to spice up villagers’ lives including Kiwiana Day, Town & Country Day, the insanely popular Midnight

HOWICK VILLAGE: Left, Saturday markets in front of the Howick Information Centre; right, Picton Street – Howick’s main street.

Madness and Christmas Light Display, as well as regular broadcastings from Howick Village Radio.

It also holds annual awards, recognising the achievements of individual businesses and driving motivation for all to perform well.

Organising other Howick-centric events, initiatives and competitions are a focus too, with the recent Howick Village Volvo Long Lunch a winner.

Not forgetting previous fashionoriented events that set the tone for a stylish atmosphere and created a buzz around Howick.

Despite the initial apprehension of some businesses the introduction of the successful Howick Village Market on Saturdays has become the must-visit attraction of the area which benefits everyone with a unique range of gourmet creations and craft.

Shop Howick Village first

It seems whether it’s fashion, lifestyle, food, art, or fun, the HVBA knows how to pull in a crowd and keep them entertained.

The 10-strong executive committee includes Howick Local Board member David Collings as well as a number of other community stalwarts and people passionate about Howick and its development.

The association is naturally there

Photos supplied

to support its members but also to support the community and its affiliates.

As a result, close collaboration is important with many community groups as well as the Howick Local Board and Auckland Council.

With its unwavering focus and commitment to deliver prosperity, the HVBA is a trusted and respected society in the community.

where people matter

■ Phone/Fax (09) 534 4505 ■ Email info@howickvillage.co.nz ■ www.howickvillage.co.nz

www.times.co.nz

6 — Times Newspapers, July 2015

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What makes a brand influential?

Times Newspapers, July 2015 — 7

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By Diane Dickinson

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HAT do you think is the invention that has had the most influence on mankind?

A safe bet would be the wheel – and fire would be a contender assuming that you think it counts as an invention! History provides a vast number of possibilities for the title of ‘most influential’. My personal favourite has always been the printing press that brought the written word to a wide range of people instead of just priests.

But then there is electricity, canned food, refrigeration and aeroplanes. Trying to decide is a good conversation starter, and if you have a firm opinion, it is also a good argument starter! People agree that these changed our lives, even if they can’t agree which one was the most influential.

A feature of the modern world is the way in which brands can also influence our lives. Often they influence the way we live through technology. Many influential brands can be seen as innovative and trendsetters. These factors are most easily linked to technological brands - brands that connect us, empower us and impact on our lives on many levels. Their influence is easy to recognise, but that doesn’t mean that they are the only ones that can influence us. However, the influence of a brand isn’t always simple to define. Influential brands impact or change the way we shop, think or behave. There are brands that inspire, inform and motivate. How they do this hits at the heart of understanding what makes brands tick.

The question is, which brands are most influential in New Zealand?

At the end of 2014, Ipsos New Zealand joined 20 other countries around the world and conducted a study that explored how influential 100 international and local brands are. Five key dimensions that define and drive brand influence were identified.

Brands that are seen to be doing one or more of these successfully are more likely to be seen as influential. In order of importance these dimensions are: Leading edge: Brands that are innovative and appear to be ahead of their time create influence by shaping consumer behaviour and by creating benchmarks against which other brands are measured. The ability to maintain a leading edge position turns a brand into a virtual light bulb to early adopter moths.

Engagement: When consumers feel they want to get to know a brand better, to get closer to it and talk to others about it, that brand has created a level of engagement that allows it to influence what people say and do. The effect then grows, as a higher level of engagement inspires consumers to look for more ways to interact with the brand and

Suzanne McDowell Suzanne McDowell and Team and thethe Team areare here to help. here to help.

share their experiences with their networks.

Trust: Brands that consistently deliver an on-brand experience in everything they say and do build high levels of trust. Trusted brands are dependable. Consumers are more loyal towards trusted brands and are inspired to recommend them to others.

A solid trusted position leaves a brand well placed to become influential.

If are youlooking are looking toyour sell your If you to sell home, youin are in good hands home, you are good hands Suzanne McDowell withwith Suzanne McDowell and and the Mike team. the Mike PeroPero team.

Corporate citizenship: Influential brands are brands that care. They support their communities and are environmentally and socially responsible. The traits and characteristics the brand exhibits resonate with consumers, and as a result they can inspire and influence.

Presence: Influential brands have presence.

People need to know about a brand and what it stands for in order for it to influence them. Brands often achieve a high level of presence through planned communication campaigns and public relations activities.

They are generally well-established brands that are seen and used everywhere.

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The results of Ipsos’ study in New Zealand are fascinating. Technology and internet heavyweights dominate the top rankings of our most influential brands, with Google taking out the number one spot, consistent with the placing in Australia. However, five home-grown Kiwi brands make it into the top ten.

We will be releasing more details about New Zealand’s most influential brands and how we create our Influence Index in the coming weeks. In the meantime you have a new conversation starter – which Kiwi brand do you think is the most influential? http://blog.marketing.org.nz/2015/05/11/what-makes-abrand-influential/

Diane Dickinson is an award-winning researcher who has worked closely with a wide range of New Zealand organisations, including IAG, the Ministries of Health and Education, The Commission for Financial Literacy and Retirement Income, and Pumpkin Patch. She is a particularly talented qualitative moderator and analyst.

Megan Keating Kinsella JosephineSuzanne Kinsella McDowell Suzanne McDowell Pero Burkett Allaine Burkett Megan Keating Josephine Mike Pero MikeAllaine

Licensed Salesperson General Manager Licensed Salesperson Development Manager Licensed Salesperson General Manager Licensed Salesperson Chief Executive Chief Executive Development Manager

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215 •2787 • 0272405 494 2405 09 21509 2787 027 494 suzanne.mcdowell@mikepero.com suzanne.mcdowell@mikepero.com MikeReal PeroEstate Real Estate Mike Pero Ltd Ltd Highland Park Shopping Centre Highland Park Shopping Centre (Shop(Shop 46) 46) Cnr Aviemore and Pakuranga Cnr Aviemore Drive Drive and Pakuranga Road Road Highland Park, Auckland Highland Park, Auckland 2010 2010 Mike Pero Real Estate Ltd(2008) Licensed REAA (2008) Mike Pero Real Estate Ltd Licensed REAA JH10155

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8 — Times Newspapers, July 2015

A NAME YOU CAN TRUST

www.times.co.nz

In Howick’s good books

Curling up with a good book by the fire is one of the best things about winter and if it wasn’t for readaway Books in Howick, the good people and bookworms of Howick would be lost.

The winner of this year’s Best retail Business Award from the Howick Village Business Association Awards, readaway Books remains a timeless classic on many an avid reader’s list.

Established for nearly 60 years in Picton Street, readaway Books offers a wealth of knowledge and excellent customer service from friendly staff members who eat, live, and breathe books.

Whether it’s traditionally bound hardcover volumes, slim pocket style guides, gorgeous glossy magazines, or unique greeting cards, readaway Books celebrates the art of print with an extensive collection only an independent bookstore can curate.

Customers are like family to the readaway Books team and they have built up a library of regulars who call in for their daily dose of bibliomania or have magazine subscriptions set aside for them each month.

An indie bookstore in the truest sense, there’s nothing quite like readaway Books with people coming in to fossick around its time-worn nooks and crannies that yield ageless treasures.

READAWAY BOOKS LTD

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Specialising in Watch, Clock & Jewellery Sales & Repairs Valuations, Trophies & Engraving

Ormiston Specialists Centre offers a complete range of specialist health care services in one convenient easy to access location Call 271 3305 to book a consultation Visit www.ormistonspecialists.co.nz for location, services and specialists details

83 Picton Street, Howick. Ph 534 5610.

Honeybun Jewellers

Ground Floor, Ormiston Hospital 125 Ormiston Road, Flat Bush

5 Moore St, Howick. Ph 534 8773 www.jeffhoneybunjewellers.co.nz Facebook.com/JeffHoneybunJewellers

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DAVID SHOWCASE DAVID FELS FELS SHOWCASE JEWELLER JEWELLER 53 Picton Street, Howick, Auckland

www.times.co.nz

A NAME YOU CAN TRUST

Times Newspapers, July 2015 — 9

How to build a strong brand Tummy Trouble?

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A brand exists in the mind of the consumer A brand is being represented tangibly by branding, which allows the customer to easily identify a product. Successful branding focuses on the company brand values which should be obvious from the promotional materials.

Brands are powerful influencing tools But only once they have been established – and it can take time to build up the necessary trust.

When a customer has made up their mind it’s often very hard to persuade them to think differently.

JH10175

■ Can ensure a lasting customer relationship

due to trust ■ It aids recognition in a cluttered marketplace ■ Allows differentiation between very similar products ■ Can attract merchandising contracts ■ Leads to the perception of quality

There are two core elements to a strong brand: emotional value and practical value.

Get these two right and your brand will quickly grow. However, a brand can be damaged much quicker than it can grow.

Five things that will quickly damage your brand include: ■ Untrustworthy behaviour ■ Concern about public safety or health ■ Poor customer service (at any level) ■ Obvious company financial difficulty ■ Poor quality products If you still doubt the power of a successful brand, consider Evian mineral water. All bottled mineral waters are essentially the same product.

However the strength of the Evian brand in the UK means they can charge significantly more. This ability to charge more due to a strong brand is known as brand equity and is a valuable contributing factor towards the value of any business. http://marketing-made-simple.com/articles/ brand-building.htm

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Benefits of a strong brand ■ It will add value to a company ■ Requires less persuasion for consumers to use other products from the same brand ■ Has the ability to command a premium

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Brand values USPs are why customers are currently buying your products and form the basis of your company ‘brand values’. It’s important to ensure that your customer experience reflects these values in every aspect.

This means tailoring every element of the marketing mix to project your brand values.

Building a respected brand can take a lot of hard work and you’ll need the commitment from your employees and stakeholders.

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HEN designing a brand strategy, this is the first question you should ask: What is your unique selling proposition?

Consider all aspects of the marketing mix and examine what makes your business unique and attractive to the consumer.

If these factors lead to a competitive advantage then you have determined your Unique Selling Points, or USPs. These USPs are major contributory factor to what makes your business successful, so should form the central theme to your brand strategy.

www.times.co.nz

10 — Times Newspapers, July 2015

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www.times.co.nz

Times Newspapers, July 2015 — 11

“A car you can afford from people you can trust”

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DREAM: Anyone can learn to earn a living and make money building someone else’s dream. Photo/APG Consulting

Conquer that fear - live your passion

F

EAR is a funny four letter word. It is designed to protect us from real danger in our lives but at the same time paralyses us from achieving our dreams.

I believe passion is the sword of love that pierces through the wall of fears that hold us back. Why? When people are living from passion they tend to be fulfilled, happy, healthy and love everyone around them.

There isn’t much room to get sick, be angry or unhappy when you do something you love.

What if you could do what you love and make a living around that passion?

Anyone can learn to earn a living and make money building someone else’s dream.

But if you are looking to earn an income around your own dreams, keep reading below. The most passionate entrepreneurs are driven by more than just money, they’re driven by living a fulfilled life.

Express Anchor Milk & Food Deliveries to: Waiheke, Howick & Pakuranga Contact Keith — KB Distributors Ltd KC11023

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1. Research your market Knowing what the competition knows, won’t cut it. Get deep. Dive in to your market and study like an expert.

2. Set a tangible financial goal Set new goals every six months and always stretch your initial mark. Work backwards

and figure out what you need to do each day, to get to where you want to be.

3. Create a shareable site It’s great to reference some the leaders in your space, but when you are developing your own brand, it’s important to create unique content on a single hub. A site that your readers and viewers can reference back to, for more of your incredible content.

4. Build a list This is one of the most important tools in building a business. As you develop your shareable site, begin building a list of emails of the people that visit your site and continue to provide them with value. This will translate into buyers for the future launch of your product or service.

5. Launch a product or service you can sell If you have a financial goal that you’ve set out for the next six months, then you have to sell something. Figure out the biggest challenges your audience is facing and build something that solves their problem. http://marketing-made-simple.com/articles/brandbuilding.htm

Howick Historical Village Travel back in time for a day, and explore an 1850’s pioneer village. Wander around our thirty buildings, set in seven acres of gardens.

Families may find it hard to tear children away from the toy museum! Here you will find old fashioned toys of the Victorian era to try your skills and patience.

The Village is a living museum, where costumed staff tell the story of 19th Century Fencible settlers. These immigrants travelled halfway round the world to defend early Auckland, and build new lives for their families.

We open daily, but on the third Sunday of each month (except December), Live Days with a special theme are held.

On Live Days, the Village is filled with activity as costumed villagers are busy about their daily tasks.

ON THE MENU World-famous scones and muffins Fish pie, macaroni cheese, pancakes Great coffee

For all visitors, there is the opportunity to stroll around the cottages at leisure, or sit in the sun and enjoy the peace and quiet of the grounds. Costumed staff will be on hand to answer any questions.

Homestead Cafe

Open daily from 10am to last admission Winter months 3pm, Summer months 4pm.

Closed Christmas day, Boxing Day, New Year’s Day, Good Friday and Anzac Day.

The cafe is open from 10am to 4pm daily. All the home style food is cooked on the premises, and all day breakfasts feature on the menu.

Adults $15 Seniors $11

Children over five $8 Group concessions

The cafe is an ideal place to relax, sitting on the sun-drenched verandah overlooking the park and children’s playground.

Corner of Bell Rd & Lady Marie Dr, Lloyd Elsmore Park, Pakuranga, Auckland.

Phone 576 9506 | Email: manager@fencible.org.nz | www.fencible.org.nz

JH10192

A NAME YOU CAN TRUST

www.times.co.nz

Times Newspapers, July 2015 — 13

The parade has become its own brand H

OWICK Santa Parade began many years ago as a small event in Howick originally held on the late night a couple of weeks before Christmas.

Now it is one of the largest events on the local calendar.

The Howick Santa Parade has become a brand that is a hugely supported local event with so many local schools, clubs, churches, businesses and many volunteers

participating to make this event special.

Not only is this a great local parade, it is also one of the biggest in the country.

The parade has up to 60 floats; some on the back of a truck, some walking, marching or dancing along Picton Street, which is lined with more than 40,000 people waiting anxiously for the man in the red suit to arrive.

The Santa float is always lead in by a police car with flashing lights.

All this does not happen by chance, and for the past nine years has been organised by the same one person.

With the financial support of both the Howick Local Board and Times Newspapers, the Parade is certainly an event with a name you can trust.

Our reward is local recognition Est. 1972

Thursday , July 23,

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127917-V2

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CP0431

OR the past 43 years, the brand Times has been in the local area, establishing a name that can be trusted.

Times Newspapers has been publishing local newspapers, bringing balanced news to the community. The philosophy that was put in place back in 1972 is still in place today.

During the 43 years since our inception, we have had many changes in technology and, of course, our community has grown hugely but our commitment stays true.

We have been privileged to record the activities and achievements of our residents and, in doing so, the paper has become part of the history in this special area of east Auckland.

Our name is synonymous with our local community and we work hard at that. We are involved in many of the local events and support local clubs.

As publishers of this newspaper, we have seen wonderful achievements by many dedicated people with an absolute

passion to do well for this community.

Their commitment never fails to amaze Danâ&#x20AC;&#x2122;s us. in two best game years!

With our branding, it has been really Stream important to make the hard decisions to change when change is necessary and also horrifie pollution to be recognised as innovative s locals We hav WIN! and top class, as judged by our e lift-o Dentart ffâ&#x20AC;? peers.

L Along with all the wonderful successes, there have been some very sad INSIDE moments that we have recorded. This is when A conte we know we belong to a take on mporary a fairy community that cares. tale Over the past 43 years, I we have won many industry awards and many community awards $60 but our biggest reward is the recognition within our local area that we are truly the local Need n urt or rewa uring childca re rding w newspaper. We hope ork? this brand continues to endure.

127913-V4

By Reay Neben Co-founder and Managing Director Times Newspapers

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HEN people love what they do, it really shows. And the vibrant, friendly team at Sanctuary Dental in Botany South are all smiles after nine fabulous years of serving the dental needs of the district and beyond.

Established by dentistry doyenne Yvonne Vannoort in 2006 who has gained a loyal following from previous stints in Panmure and Whitford, the dental practice emanates a calm yet cheerful atmosphere that puts visitors instantly at ease.

Over the years, Sanctuary Dental has always maintained a family-friendly setting benefiting both clients and team members.

In fact, recent addition to the Sanctuary team, Dr Ali Murtuza says he has worked with many dental practices but none hold a candle to his current workplace.

“There is truly no place like Sanctuary Dental. The

team is awesome and ethos is different – it feels like home.”

And it’s the same on the receiving end. There are no shortage of glowing reviews and testimonials, Sanctuary succeeds their clients expectations by ticking all the boxes that people want from their local dentist.

“Trust is really important to us,” says Yvonne. “People trust that they’re in safe hands, that they’ll be well looked after, comfortably and professionally, and that the fee will be fair.

“We strive to deliver these expectations. If we don’t, we want to hear about it so we can do better.”

Overcoming the financial and emotional barriers to people seeking treatment is critical to the Sanctuary team.

This is why they prioritise the $60 check that includes necessary X-rays. They use sleep dentistry for those who are anxious and take

the time to listen to what you need so that they can develop your trust. They use great technology too. Young people (Year 9 to 18 years) receive FREE dental care.

Sanctuary is a mercuryamalgam free practice and Yvonne has a special interest in the concept of natural health and how this relates to dentistry.

She also removes mercury amalgam fillings with safe protocols and works extensively with naturopaths and integrated health practitioners.

Sanctuary is a wonderful retreat, an escape and haven for those who have previously dreaded the dentist.

This professional provider has every detail covered – just ask one of its patients!

Sanctuary Dental Bishop Dunn Place, (Opposite Sancta Maria College), Bishop’s Gate, Botany South. Ph 273 2173. info@sanctuarydental.co.nz.

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Barbara Schafer, GP

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Cost of entry comparisons A cost of entry comparison simply sets a lower limit on the value of a business on the basis of what it would cost the buyer to start a comparative business from scratch and get it to the same point.

It’s widely used as a valuation method because it takes account of both tangible and intangible assets. So if you estimate the buyer would probably have to spend $200,000 to

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HE fundamental truth is that your business is only worth as much as people are willing to pay for it.

One person may have a better understanding of the risks involved, while another may simply fall in love with the place.

That’s not to say there’s no value in valuations. Knowing what your business is worth will give you the confidence to ask for a realistic and fair price for your business.

Asset valuations Businesses are often divided into three parts when they’re valued – tangible assets (such as premises, machinery and vehicles), stock (such as materials and supplies) and intangible assets (such as exclusive contracts and patents or goodwill).

Your intangible assets are the elements of your business you’ve developed over the years that have increased the business’s potential for success, such as a great wordof-mouth reputation with the target market or a sought-after brand.

However, sometimes a business is all about its tangible assets. In this situation, the business as a whole can simply be valued for its assets minus debt. This figure is known as the asset valuation. Alternatively, the assets can just be bought on their own, in which case they are valued on whether they could together enable another business to go into operation. If the answer to that question is yes, the asset value should be much higher than if they were sold individually as salvaged items from a business that has closed down.

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P/E ratio examples for publicly floated companies can be found in the financial section of newspapers, but to find an accurate P/E ratio for your business and industry, you need to consult relevant business groups such as your industry association.

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MAINSTREET PHARMACY

Award winning Mainstreet Pharmacy A

t Unichem Mainstreet ery to the local area information.

Pharmacy, own- • Warfarin blood tests This is available for you ers Steven Tong and (INR) to access at any time.

Tony Tustin have strived • Free blood pressure tests We ensure that our staff for many years to offer the • Vaccinations – Flu, are up to date with the very best of service and Whooping Cough, Shin- latest training and conadvice. gles, Meningococcal tinually invest in the best Our friendly and outgo- • Multilingual staff – Afri- equipment available to ing approach has seen us kaans, Cantonese, Man- ensure that we can offer build many fond relationdarin the very best of everything ships and a very successful We fully embrace both to our customers. business. traditional and natuFor example, we have This attitude is mirrored ral medicines and carry just purchased the latby our friendly and capa- a wide range of natu- est robotic dispensing ble staff who always give ral supplements, backed machine to add peace special attention to every up by a trained consult- of mind to those of our customer. ant, Andrea, who has vast patients who wish to have This was demonstrated experience in the field. their medicines dispensed by our recent success in We have also purchased in blister packs. the Howick Business Asso- the latest HealthPoint Please come and see us ciation awards where we computer system which for all of your pharmacy were awarded Runner Up specialises in providing needs – we look forward to Best Retail Business. in depth nutritional your visit.

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Ph 535 6739 24/07/15 2:35 pm

University of Auckland and occasionally from Otago.

Nursing students are also taken as part of their training.

For a range of medical services from an established team dedicated to providing the best possible healthcare to the Pakuranga area, entrust your health with the health experts at: Pakuranga Medical Centre, 17 William Roberts Road, Pakuranga. Phone 950 7351. www.pakurangamedical.co.nz Hours: Mon-Thurs 8am7pm; Fri 8am-6pm; Sat 8.30am-12.30pm

d

EAST

JH10144

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• Free dental treatment for children and adolescents below 18 years under the School Dental Servcies Scheme (conditions apply)

Hi

• WINZ quotes welcome

Dr. Antonia Nagels and Dr. Anita Zaveri

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DiplClinDent (Periodontology) (Otago).

Orthodontist

east Health Primary Health Organisation collective.

As a result, Pakuranga Medical is frequented by patients of all ages, cultures and walks of life.

Whether it’s newborns receiving Well Child checks and immunisations, immigrants overcoming communicative barriers with bilingual GPs, or even globetrotters checking to see if their immunisations are current, the thriving clinic serves everyone with equal care, patience and attention.

Boasting postgraduate training in various fields and widespread international experience, GPs have extensive expertise to offer patients and each other when a second opinion is required.

Many patients have a friendly relationship with their GPs who become the first point of contact for diagnosis and treatment of illnesses, accidents and preventative care.

Also a teaching practice, Pakuranga Medical Centre has one eye on the future, training fifth and sixth year medical students from the

Pa

Dr. Prashant Zaveri, B.D.S;M.D.S;

St

• Oral Surgery

n General Practitioners n Care Chemist n Labtests n TravelPak n Pakuranga Physiotherapy n Podiatry n Gastroenterology n Sexual health n Early pregnancy and family planning n Vaccinations n Medicals for insurance, diving and aviation n Residential care to rest homes

gton

• Partial and full dentures

Dr. Antonia Nagels, B.D.S (Otago)

SERVICES

Well in

B.D.S

ever quiet and always on the go, Pakuranga Medical Centre continues to prove time and again its unwavering dedication to better medical services seeing no shortage of patients. established more than seven years ago by a group of well-established Pakuranga general practitioners, the all-encompassing medical centre is renowned for a comprehensive raft of services all under one roof. exceedingly convenient for locals, the centre’s facilities and its recently introduced travel health clinic, headed by travel medicine specialist Dr Kenneth Chin, have been a real boon to the community.

Instead of referring patients elsewhere, the Pakuranga Medical team has all the resources in one convenient location offering specialised services such as Iv infusions for osteoporosis and IUD insertion and removal.

Subsidised healthcare programmes are also available for qualifying patients, offering diabetic annual reviews, healthy heart checks, cervical smear screening and sexual health visits. As a whole, the practice has a healthy focus on prevention.

With five male and six female GPs, seven nurses and seven administrative staff, the centre is one of the largest of its kind in the

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Kilimanjaro Dental Centre

Dr. Anita Zaveri,

www.times.co.nz

er

16 — Times Newspapers, July 2015

JH10181

A NAME YOU CAN TRUST HH HH

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O OUR loyal restaurants.” and new cusMr Waller says tomers we are a Highland Park Shopname you can trust! ping Centre, which That’s the meswas affectionately sage proudly ringing known in the early out from beneath days as Noddy the landmark clock Town, because of tower at Highland its toy-town vilPark Shopping Cenlage look, is as Kiwi tre headquarters. as hokey pokey ice “We’ve been here cream – which of for 37 years and have course, you can get always been valued at numerous centre and trusted by our outlets. good neighbours “We’re proudly of Highland Park, the only fully New Zealand-owned Pakuranga, Howshopping mall in ick and all the other Auckland. All the local suburbs,” says centre owners are the ever-enthusiasKiwis, based in tic centre manager, Auckland, and are Bruce Waller.

“We are a welcomfully committed to Times photo Wayne Martin and passionate about ing convenience/ CENTRE MANAGER: Bruce Waller. its ongoing success. destination for shop“The majority of our pers who want something down, do their shopping, positively different, com- stock up on their supplies shops are small business have munity shopping without and enjoy a coffee and deli- owners and many the big, stuffy, indoor mall.” cious bite to eat, all in a very been with us for many Mr Waller explains that relaxed environment. years such as La Padella, Highland Park Shopping “Our choice of shops, Highland Park Jewellers, Centre is all about being a services and outlets is out- Unichem Pharmacy, TAB, convenience retail and ser- standing; the variety is fresh Liquor Centre, Max’s Barvice destination that is easy and there is something for ber Shop, Natural Health to find and get in and out of. just to name a few.” everyone.

It’s not competing with For your next conveni“And the selection of eatthe “big boys” shopping eries has kept on growing to ence shopping trip come see malls, he says, and its loyal the point where everyone’s us at Highland Park Shopcustomers and patrons culinary tastes are catered ping Centre. You will be appreciate that. for superbly. There are pleasantly surprised says “It means they can come wonderful cafes and lovely Mr Waller.

KC11033A

CHILDCARE...

in the HOME!

Early Childhood Education & Care

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HIGHLAND PARK MEDICAL

• Dr Brett Hyland • Dr John Manning • Dr Jacqui Cleland • Dr Tony Chang • Dr Orna McGinn • Dr Sherine Tobias • Dr Angela Wong

NEW PATIENTS WELCOME PHONE 535 8095 Services at Highland Park Medical: • General & Family Medicine • Early Pregnancy Care & Advice • Free Well Child Check • Well Woman Checks • Cervical Screening • Diabetes Care Checks • Heart Risk Assessment • Travel Health & Immunisation • Skin Cancer Checks • ECG Heart Checks • Sports Injuries • Immunisations • Well Man Checks • Family Planning • Minor Surgery • Minor Accidents • Free Sexual Health Checks (up to 22 years old)

FREE Doctor’s visits for children under 13 years*

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PENNY KOKOT-LOUW

www.thehearingclinic.co.nz Phone for an appointment

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Phone for an appointment

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14 Highland Park Dr. Ph 535 8095 for an appointment. www.highlandpark.co.nz HighlandParkMedical

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*Zero fees scheme applies to a standard daytime visit to a GP or nurse. The patient must be an enrolled patient at Highland Park Medical and be under 13 years of age.

JH10122

KC11030

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Times Newspapers, July 2015 — 17

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Global success by word of mouth

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HE team at PDP Denture Studio has enjoyed stellar success for nearly 20 years thanks to a total dedication to caring for their clients.

The renowned denture specialist in Pakuranga’s Edgewater Drive offers comprehensive denture services from full to partial or implant retained dentures, as well as mouth guards and snore guards.

Using the very best European materials and cutting edge technology, PDP Denture’s work is satisfaction guaranteed.

The cohesive team strives for dental perfection and boasts the expertise to deliver professional solutions in a warm, genuine and inviting environment.

Headed by award-winning

clinical dental technician, Leah Taylor, the practice has become a name synonymous with excellence.

The talented professional has perfected the art of prosthetic dentures through her work throughout Australia, United Kingdom and New Zealand.

In fact, word of the clinic’s reputation has spread far and wide, with clients from all corners of the world including the Islands (as remote as Tokelau!), United Kingdom and the States.

Leah says the team receives amazing feedback on a near daily basis.

“Just recently I had a lovely lady in here who had been told about us while on holiday in Tahiti!”

As a result, the PDP Denture website is filled with glowing testimonials galore, each praising the team’s attention to detail and the

genuine concern they have for clients.

From the moment they enter the clinic, they are greeted and treated with utmost respect and care.

“No requests are ever too much trouble,” says Leah.

“We listen, and we care, and that’s what makes us truly different.”

Importantly, those looking for the very best in denture treatment should look no further.

“If people are tired of not being listened to, then PDP Denture is the place to be.

We are here to help in any way we possibly can.”

For lasting results and a smile you can count on, call into: PDP Denture Studio 2 Edgewater Drive, Pakuranga.

Phone 576 6987 to make an appointment or visit the website www. pdpdenturestudio. co.nz

KC10976

JH10151A

“SURGERY BY THE SEA”

n Facial Plastic Surgery

for skin cancers, treatment of melanoma, BCC (Basal Cell Carcinoma), SCC (Squamous Cell Carcinoma) and skin lesions

n Cosmetic Plastic Surgery

Martin Rees

Specialist Plastic & Reconstructive & Hand Surgeon.

Face lifts, neck lifts, eyelid surgery, rhinoplasty, otoplasty, breast augmentation, reduction and reconstruction, abdominoplasty, liposuction and liposculpture, hand surgery, injectable dermal fillers etc.

Marina Specialists

JH10178

Affiliated providers to Southern First Floor, “Compass Building”, Ara Tai Drive, Cross for Carpal Tunnel Half Moon Bay Marina. Ph 534 4040 Fax 537 0147 release and Skin Cancer diagnosis and treatment • www.plassurg.co.nz • EDI: marinasp

Amber Moazzam

FRCS (Ire) & FRCS (UK) Specialist Plastic & Reconstructive & Hand Surgeon

A NAME YOU CAN TRUST

www.times.co.nz

Nine ways to a stronger company

W

HAT makes a company or its leaders weak or strong? Is it possible to become stronger by changing attitudes and behaviour? Here’s how I think it works out in the real world.

1. Change Strong companies have an appetite for prudent risk. Change programmes are actively sanctioned and led by senior management, who nevertheless encourage staff to participate and lead.

On the other hand, weak companies dread change and implement it poorly.

2. Growth Weak companies are focused on cutting costs, but often this is a way to make the old failing ideas look more financially viable – but the ideas remain the same.

Strong companies are focused on growth, not merely as a ‘strategy’ or concept, but with an emphasis on delivery. Cost-cutting is a by-product of greater efficiency.

3. Innovation Strong companies usually invest in and plan innovation, are fully energised on the subject and have management teams who are tolerant towards occasional failures.

In weak companies, innovation is dangerous. The management philosophy is ‘command and control’, and bright workers soon learn to keep quiet or move on.

4. Staff When staff are encouraged to use their initiative, and are valued and celebrated, they are working in a strong organisation.

In weak organisations, managers learn that it’s dangerous to surround yourself with good

people because working relationships and management structures are ‘political’.

5. Outside expertise Strong companies welcome outside expertise. They plan interventions well, bringing in the advice or skills they need on a very temporary basis. They make sure they get the most out of contractors and consultants by giving them access to the right people and all of the relevant information and facilities.

6. Alliances The counterparty is expected to quickly resolve issues that have bedevilled the weak company for years. Strong companies approach alliances from a ‘win-win’ perspective. The relationship is open and mature, with each party recognising the valid right of the other to profit from the alliance.

7. Society/Community Strong companies guard their reputations and seek to improve them. Some are genuinely enthusiastic and active in corporate social responsibility. In weak organisations, CSR is seen as irrelevant or even unwelcome.

8. Vision and Strategy The vision for the organisation is wellarticulated and part of the culture of a strong company. Strategy guides the organisation and is instrumental in decision making.

In a weak company, if there is a vision, I’ve often found that it’s derided, even by those who created it. Strategy is nominal and disregarded completely when opportunities arise – often with detrimental consequences.

9. Leadership and action Leaders are able to motivate themselves and others to take action in every area – from changing working practices, services and even markets, to developing vision and strategies.

Setting the example of taking positive action is the role of leadership and it applies to all of us on a greater or lesser scale…as CEOs or workers, as private individuals, social activists and citizens. www.verax-consulting.com/strong-company-weakcompany/

Times Newspapers, July 2015 — 19

Clinic in good health A

n historic villa in the heart of howick turned out to be just what the doctor ordered for locals needing a one-stop health facility.

A leading medical practice since 1979, crawford Medical continues to thrive from its distinguished premises – the gracious crawford family villa known as crawford house.

Founder Dr Bruce Greenfield remains heavily involved in the day-to-day operation of the medical centre and services are constantly evolving to better serve the needs of the community.

As one of the most prominent medical facilities in East Auckland, crawford Medical today boasts an on-site pharmacy, a theatre for minor surgery, plenty of parking at the door as well as state-of-the-art equipment. offering extensive medical services with a smile, the long-standing practice has a team of 13 doctors, ear health clinic and midwife, all of whom possess a wealth of experience and reputations to match. in fact, the practice will be introducing a dedicated skin clinic providing mole mapping and other related skin health services. the establishment has just finalised well-appointed extensions including three consulting rooms and an additional waiting room cre-

ating better comfort for all patients.

What’s more, from August of this year, crawford Medical will offer FrEE healthcare for children under 13. these welcome changes are further enhanced by the cheerful, caring and friendly approach adopted by the staff and it is evident that the focus is on the patients.

Active in the community, the practice is a proud sponsor of the annual howick Fun run & Walk and howick Village radio. it also runs regular charity drives including Jammies in June and continues to be a collection point accepting donations of pre-loved infant clothing and supplies for Kidz First children’s hospital. the first point of call for

retirement homes in the area including Bruce McLaren, Metlifecare’s highlands, and Gulf Views, the medical team strives to deliver the best possible attention to those in need. conducting day-to-day activities with utmost integrity and respect, the crawford Medical doctors and support staff are committed to continuing health education and are constantly keeping abreast with the latest methods and industry knowledge to deliver the services that are second to none. open Monday to Friday from 7.30am to 7pm with a walk-in clinic on saturday from 9am-12pm, visit crawford Medical and see for yourself why it is a name you can trust:

CRAWF RD M E D I C A L

4 Picton St, Howick. Phone 538 0083. www.crawfordmedical.co.nz

jh10186A

for looking dentures fornatural natural looking dentur high quality, natural looking and functional

high quality, natural looking and functional

for natural looking dentures for natural looking dentures

• full dentures • full dentures dentures • partial • partial dentures high quality, natural • implant retained dentures looking and functional denture repairs/relines • implant retained dentures •• full dentures high quality, natural looking and functional denture cleaning •• partial dentures • denture repairs/relines • ••full dentures mobile service implant retained dentures • denture cleaning • •partial dentures denture repairs/relines • mobile service • •implant retained dentures denture cleaning • •denture mobile repairs/relines service • denture cleaning • mobile service www.pdpdenturestudio.co.nz

09 576 6987

Make an appointment today! 2 Edgewater Drive, Pakuranga

www.pdpdenturestudio 09 576 6987 09 576 6987 www.pdpdenturestudio.co.nz

Make an appointment today! 2 Edgewater D

Make an appointment today! 2 Edgewater Drive, Pakuranga

09 576 6987 www.pdpdenturestudio.co.nz

Make an appointment today! 2 Edgewater Drive, Pakuranga

JH10151

A NAME YOU CAN TRUST

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See Actuelle results

Restore Hydration in your Skin...

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T

WENTY two years can age a person, but Actuelle Beauty Therapy in Highland Park has managed to maintain a youthful appearance thanks to a savvy team.

Established by Sunnyhills resident beauty therapist Kamilla Andersson in 1993, Actuelle has gone from strength to strength.

Clients are greeted by a calm, professional atmosphere when they walk through the door of the gabled studio in Highland Park Centre.

Importantly, Kamilla and her team, who have shared experience of more than 70 years, are leaders in the industry.

Kamilla herself has more than 25 years’ experience and is the national trainer for Guinot and Synergie, both globally renowned professional skincare brands, travelling around the country educating fellow experts.

In between her numerous roles, this astute businesswoman has found time to manage children’s sports teams (rugby and netball) and run full and half marathons in Auckland and New York (2007).

Adopting the same disciplined approach, she has carefully handpicked a team of internationally qualified beauty therapists.

Try our Masquerase Facial Treatment

T NI

• Sapphire peel • Scalp massage • Masquerase treatment • Eye mask • Hand or foot massage + exfoliation

Only $100

ADD...

• Omnilux light therapy + Shoulder massage

Just $50

Or Indulge with our Grooming Essentials...

• Triple Eye Treat

Lash and brow tint with brow tidy

Only $45

Full body

Only $40

10 sessions

Only $45

• Spraytan • Sunbeds

www.times.co.nz

Available until 31 August 2015

09 535 4076

Suite 32, Highland Park Centre

Actuelle is a member of the New Zealand Association of Registered Beauty Therapists and is constantly upskilling to maintain the highest standards.

“We know how difficult it can be to choose the right beauty therapist when so many things can go wrong – adverse reactions to a product, substandard equipment and what products to use,” says Kamilla.

“As a result having someone you can trust who can match your needs with results is paramount. And that’s where we come in – we’re the skin and beauty specialists.”

Kamilla and the team totally embody and stand by

that statement. As well as being trained in individual therapies, they have studied a host of relevant areas including anatomy, physiology and cosmetic chemistry backing up practice with actual theory and science.

While confusing to a layman, Actuelle has a very simple philosophy which is “mixing the best of science with the best of nature” – “clean science”, in other words.

It works in much the same way as clean eating, which has received plenty of media attention in recent years, says Kamilla.

“It needs to be so good for your skin you could actually eat it!” she says.

But at the same time, people need to be mindful that there’s no one-off “quick fix”.

“It’s an investment and that’s why we encourage our clients to maintain a regular beauty regime.”

And with fabulous specials and offers for the final month of winter, now is the time to peel away the layers and reveal fabulous new skin!

Actuelle Beauty Therapy, Suite 32, Highland Park Shopping Centre (upstairs), Highland Park.

Phone 535 4076.

KC10977

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At the heart of the community

EING a major public location in the local community carries responsibilities and Highland Park Shopping Centre takes them seriously.

Making available office space and resources for important public service groups and organisations is now a priority at the centre seeing as now a permanent office for Centre Management has been built.

“It’s all about playing our part and being involved in the community.

“We are here to contribute,” says centre manager Bruce Waller.

There is now a Justice of the Peace (JP) service available from the centre’s management office on Wednesdays from 10-11am, which is already being heavily utilised by the com-

DIGITAL HEARING AIDS FROM $650.00*

This offer includes: • Full Audiological Assessment • All Fitting and Follow Up Charges • A Three Year Manufacturer’s Warranty *some conditions apply

Teresa, Trish & Clare of A1 Hearing

A1 Hearing Ltd is a small family run business. Call us today on 278 1021 for COMPETITIVE PRICES on all brands of hearing www.a1hearing.co.nz aids and to book in for a free hearing test and assessment.

munity. There are plans to extend that to another session during weekends should the need be there.

The office is also available for small group meetings to the Highland Park community police constable, Howick Pakuranga Community Patrol and also a contact for things like Grey Power/Electricity information.

It can also be used by other interested not-forprofit groups, says Mr Waller, all they have to do is ask.

Operating from centre HQ, the Howick Pakuranga Community Patrol has been operating in the local area for more than 20 years and is a highly valued organisation.

It’s made up of local resident volunteers who work alongside the police in making the area safe and secure.

The volunteers act as the eyes and ears of the community by patrolling the streets and public places, reporting any suspicious criminal activity to the police.

Countdown kids hospital appeal is another project that the centre embraces as this year is set down over two days in September.

Another relationship that Highland Park Shopping Centre is developing and values is with the Highland Park Library, well-known for its busy schedule of activity sessions for people of all ages.

We would like to marry up with the library on activity says Mr Waller as we see the close proximity to the centre as well as Highland Park Medical as providing that convenience that the centre builds on.

Grey Power The Voice of New Zealand Seniors

HOWICK / PAKURANGA ASSOCIATION

SC3474

95 St George Street, Papatoetoe. Phone 278 1021.

26 Hoteo Ave, Hunters Corner. Phone 278 1021.

948 East Coast Road, Northcross. Phone 475 9849. www.A1hearing.co.nz

KC11036A-V3

Times Newspapers, July 2015 â&#x20AC;&#x201D; 21

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20% off R &R H

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EPAIRS

EMAKES

Manufacturers of Quality Jewellery Insurance Replacements & Valuations Jewellery Repairs / Restoration Diamond & Precious Stone Importers Najo

REPAIR WEEK

FRIDAY, JULY 31 TO SATURDAY, AUGUST 8 2015

HIGHLAND PARK SHOPPING CENTRE ~ Shop 1 505 PAKURANGA ROAD HIGHLAND PARK ~ Phone 537 5656 www.highlandparkjewellers.co.nz Monday-Friday 8.30am-5.30pm; Saturday 9.00am-5.00pm.

Receive genuine savings ... deal direct ... what you have in mind we manufacture on site, with service.

Terms and conditions apply, excludes watch repairs and watch batteries.

KC11000

www.times.co.nz

22 — Times Newspapers, July 2015

HEAD INSTORE NOW TO SEE OUR

NEW LOOK

BUTCHERY, BAKERY, PRODUCE, DELI & SEAFOOD SECTIONS!

NEW LOOK,

SAME POLICY:

NZ’s LOWEST

FOOD PRICES

SPEND $25 AND

SAVE

4

SAVE BIG ON FUEL WHILE YOU SHOP!

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PER LITRE

PAK’nSAVE BOTANY Botany Town Centre, 501 Ti Rakau Drive, East Tamaki Phone 09 273 8887, Open 7 Days 8am-10pm

SC3450

SPEND $75 AND

SAVE

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products cool with minimal energy.

LED lighting which is up 50% more efficient has replaced traditional lighting throughout the store and new skylights bring in more natural light. These are just some of the new features Botany shoppers will notice in store.

“As always, we’re also focused on negotiating the best prices possible and our commitment to buying prod-

n Energy efficient and environmentally friendly LED lights and skylights n An open ‘market feel’ in the produce department n Upgraded energy efficient meat display units with improved lighting n New bakery section with new products – European breads, fresh pizzas, and croissants

ucts in bulk means we can keep the prices of many items down for longer.

“We’re conscious that many of our customers are facing increasing living costs, with the weekly supermarket shop being many families’ largest single expenditure.

PAK’nsAVE customers can trust our prices, which translate to real savings every day – it’s not just a few cents.”

PAK’nsAVE Botany shoppers will also enjoy a great selection of products and new products including European-style breads and pastries such as ciabatta, croissants and freshly made pizzas and quiches.

PAK’nSAVE – Most Trusted Brand three years running PAK’nSAVE has been voted

by New Zealanders as NZ Reader’s Digest’s Most Trusted Supermarket three years running. PAK’nSAVE is proudly 100% owned and operated by New Zealanders, so getting the most votes from its customers in the supermarket category is a huge pat on the back.

PAK’nSAVE has been also named the winner of Consumer NZ’s annual survey of supermarket prices for the past 14 years.

Across the North Island PAK’nSAVE is up to 13% cheaper than the next cheapest supermarket in any given city.

“At PAK’nSAVE low gro-

65 PICTON ST. PH 534 4010 DES

LARRY

Trusted for 30 years and a few more to come.

Stockists of English Pork Sausages, Chippolatas, Black Pudding, Gammon Steaks.

Our own Bacon & Ham.

Famous New Zealand Chocolaterie

...Thick rich hot chocolate Italian Denso • Available exclusively at Chocolate Boutique Cafe

1/323 PARNELL RD, PARNELL Open 11am to 10pm daily

CAFÉ www.chocolateboutique.co.nz

EUROPEAN TRADITION MADE THE NZ DELI WAY From fresh meats to continental small goods and air dried South African products.

NZ Deli will have something special for you.

cery prices for our customers is at the core of everything we do,” says Russ.

“Delivering on this promise every day is what gets me out of bed in the morning.

“I love being a grocer and I’m passionate about bringing the best prices I can to my customers.”

SC3448A

22 Ra Ora Drive, East Tamaki, Auckland.

Opening hours: 8.30am-4.30pm Monday-Friday 9.00am-1.00pm Saturday

Phone 274 4160 CP0432

E: enquiries@nzdeli.co.nz

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Breakfast Lunch Dinner

New-look Kitchenette Since taking over the business in June this year, the new owners have refreshed the menu.

A new look interior and more indoor seating has been introduced, along with additional seating in the gazebo.

All baking is now done on the premises which includes an amazing range of home baked cakes, slices, muffins, etc.

Great coffee is always a must at any café and Kitchenette is no exception.

Friendly staff along with a great atmosphere is guaranteed on each visit.

Increased opening hours from 8am to 5pm 7 days a week have ensured an increase in new satisfied customers.

Mothers with bubs are welcome with special menu on Tuesdays.

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uss Wilkinson, the savvy owner at PAK’nsAVE Botany, has been in the supermarket business for more than 30 years and knows how to work hard to deliver the best grocery prices to his customers. Russ says: “PAK’nsAVE is all about giving our customers a great deal with consistently low prices. The recently completed refurbishment of PAK’nsAVE Botany is an important part of delivering on this promise.

“We think long-term – the upgrades we’ve made improve the shopping experience and reduce overhead costs helping us keep prices down.” under his leadership, significant refurbishment has given the produce department a “new market feel” allowing customers to browse more freely; the meat display has been upgraded with LED lighting; and sustainability features to keep

What’s neW?

Times Newspapers, July 2015 — 23

CHOCOLATE BOUTIQUE

‘New market feel’ at PAK’nSAVE Botany

A NAME YOU CAN TRUST

JH10174

www.times.co.nz

Highland Park, next to Westpac www.kitchenette.co.nz • Ph 551 0961 NOW OPEN 7 DAYS A WEEK 8AM-5PM

t

A brand you can trust New World Botany is a community driven store and we strive to look after our customers by offering great savings, quality products, a large range and top service every day. And we pack your bags for you too!

Botany

Pork Leg Roast Bone in

7

99 kg

Lamb Loin Chops

14

ur o y t r e v Con oints p s y u B Fly orld W w e N into s. d r a C t f i G nly

99

PORK

kg

time o Limitedre for details See insto

LAMB

White Button Mushrooms

Loose

7

Dole Tropical Gold Pineapple

99

Product of Philippines

2

99

kg

Ploughmans Bread 750g

269 ea

ea

GROWN

Limited to 8 assorted

1kg

8

49 ea

Limited to 6 assorted

Tip Top Ice Cream

2L (Excludes Yoghurt 1.6L)

4

99 ea

Limited to 6 assorted

Sanitarium Weet-Bix 1.2kg

5

Wattie's Chopped/Whole Peeled Tomatoes

99

400g (Excludes Flavoured)

99

ea

Limited to 12 assorted

9

ea

Limited to 12 assorted

Taylors Promised Land Range 750ml

c

99 ea

Limit to 48 assorted

Heineken

330ml 12 Pack Bottles

22

99 pk

Limited to 10 assorted

Prices valid until 2 August 2015. Trade not supplied. Deals valid until this Sunday or while stocks last. All prepared meals are serving suggestions only. Props not included. We reserve the right to limit quantities.

Available at New World stores in the Upper North Island (Turangi North). Excludes Lower North Island and South Island.

588 Chapel Rd, East Tamaki Phone: (09) 271 1800, Opening Hours: 7:00am-10:00pm, 7 Days

Botany

Due to current Licensing Trust laws, liquor is not available at stores within Trust areas. Liquor may only be sold during licenced hours specified in the store licence. *Available at participating stores only. Wine vintage may vary to one pictured.

Valumetric Mild/Colby/Edam Block Cheese

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Customer demands still being met

H

IGHLAND Park Shopping Centre plays an important role in the local community, serving as a convenience destination to shop and a place where people can meet, eat and socialise, with its superb choice of restaurants, cafes, takeaways and retail, all of course in close proximity to Highland Park Medical and The Library.

Its convenient location is easy to find and access for customers travelling in private vehicles or on public transport.

The builders are on their way – and they’ll be swift – in delivering two brand new premises, a modern café fronting Highland Park Drive & the new under cover Farmers/ Craft Market and a purpose-built office for Mike Pero Real Estate which has outgrown its current location.

Simple Italian restaurant serving no fuss Italian food 22 years in business!

Fully licensed, including BYO

Open 7 nights for Dinner Tuesday to Sunday for Lunch For bookings phone 537 2099

“On top of that – literally – will see five new offices built spanning the walkway with all of the five office spaces being leased already,” says Highland Park Shopping Centre manager, Bruce Waller.

The expansion and enhancement project is a continuation of the work and refurbishments the centre owners have been investing in consistently over the past seven years.

Cnr Aviemore Dr & Pakuranga Highway | www.highlandparkshoppingcentre.co.nz KC10975

KC11036A-V4

Quality meat at Fred’s Fine Foods

24/07/2015 7:03:21 p.m.

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Highland Park

FOR QUALITY, SERVICE & CONVENIENCE STOCKISTS OF: • Biltong • Boerewors • Droëwors • Burger Patties • Pork Sausages • Chilli Bites • Biltong Chips • Spare Ribs • Rusks • Milktart Open: Mon, Tues, Sat 9am-5pm • Wed, Thurs, Fri 9am-6pm, NOW OPEN Sun 11am-3pm • Highland Park Shopping Centre (next to & Highland Park Liquor)

BOEREWORS

BILTONG

SOSATIE

A sausage with a well-rounded traditional boerewors flavour, with coriander and black pepper.

Top quality NZ Beef with coriander, and a special blend of carefully selected spices, air dried to perfection.

Juicy rump steak on a 6” skewer with dried apricots, capsicum and onion with a sweet curry flavour.

RUMP STEAK Top quality NZ Beef; aged and trimmed.

Mr Waller says they’re always thinking of new and innovative ways to please and satisfy their customers and business operators.

“People keep asking for it.

We’re determined and committed to listening to our loyal customers and delivering them what they want, and a few new pleasant surprises of our own.”

Already underway Mr Waller says are the brand new public toilets which are located next to the Organic Store and behind Hiroba Sushi scheduled to open August/September.

He says the public toilet development will be a welcome and valued facility, its need brought on also by the new, complementary covered craft and farmers market that’s planned to open for the Christmas retail season of good joy!

Phone 537 1643 www.fredsfinefoods.co.nz

KC10974

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he Fred’s idea started in South Africa where owners of Longhorn Restaurant, Steers Restaurant and Blockbusters Video shop started making South African foods like biltong, baking and fresh meats for over 13 years.

Fred’s family wanted change and decided to immigrate to New Zealand.

Fred and Nellie Peens headed to New Zealand in April 2001 to see if New Zealand was a good place to live and start a business.

New Zealand blew Fred and Nellie away so the family sold everything and drew up a business plan all while manufacturing equipment for the business at Fred’s engineering works.

Fred’s Fine Foods was

approached in 2012 by Highland Park management in Howick to open a Fred’s branch in Highland Park. The shop opened in October 2012 and is proudly managed by Izak Nel. Years of experience in producing quality South African style food gives our products that unique taste, these include melt-in-your-mouth melktert, biltong to die for and Fred’s legendary droëwors dried to absolute perfection, available from our stores in Albany and Highland Park Shopping Centre or online direct to you throughout New Zealand.

In addition, we make succulent skilpadjies, tasty Russian sausages and South African style Viennas to tempt your taste buds.

A NAME YOU CAN TRUST

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Times Newspapers, July 2015 — 27

Restaurant worth its Salt

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A market for all seasons

ARKETS are all the rage, a modern-day Kiwi phenomenon.

They’ve popped up all across Auckland over the past decade, offering clever small businesses, cottage industries and speciality product-makers new venues to parade and sell their wares.

Highland Park Shopping Centre believes strongly in this pop up retail concept, as part of its strategy and to provide people with even more reasons why they should visit.

As part of the current refurbishment programme at the centre in Auckland, and as it shapes itself for an

even more diverse future, it has plans for a farmers and craft market – the first totally undercover for all seasons.

It also has the potential for being open every day, which is an enticing proposition for marketers who are often reliant on good weather and weekend trade at shopping centres.

Strictly controlled products being able to be sold at the markets will include crafts, farm-produced/ grown goods, art, confectionery, seedlings, plants, specialist bakery items, delicatessen/cheeses and other items that are approved by the manager.

The month of December is the targeted opening date for the markets.

Buskers will also be encouraged along with other entertainment from time to time.

We are currently seeking expressions of interest, Centre Manager Bruce Waller says, for someone to take on the market place as their own business.

This will be a person with excellent communication and organisational skills he says.

For more information, email highlandcentre@ xtra.co.nz or phone Bruce on 535 8275.

W

ith warming spice the only balm for winter, locals are flocking to Bucklands Beach for their dose of rich indian flavour.

A fresh addition to the waterfront dining scene, Salt is fast currying favour thanks to its dedication to full-bodied, uncompromising and authentic flavours.

Offering good food, good service and affordable prices to match, this newcomer is firing up the taste buds of all who give it a go.

Plus, who could say no to a gorgeous seaside view and a contemporary, glittering ambience complete with generous hosts ready to serve up a feast?

Even a maharajah would be impressed with the spread of dishes Salt can whip up, featuring tandoori-

roasted meats, vegetables and bread; authentic curries and condiments; as well as a host of vegetarian options. the recent dipping of temperatures is no concern either; if patrons don’t feel like stepping out of the house, Salt is just a phone call away bringing hot takeaways to thaw the freeze. it may sound luxurious but thankfully there’s little damage done to the pocket.

Salt’s emphasis is on keeping prices down so indian food lovers can indulge in sumptuous fare any day of the week.

Whether it’s large crowds, family gatherings or small, intimate groups and couples looking for a new place to mingle, this newcomer has the spice and sizzle to ensure a fun outing in a fabulous setting.

Winter is primetime for cuddling up to a loved one and for that reason Salt is popular for date nights – first dates included!

Attentive, accommodating staff are at diners’ beck and call, creating a relaxed atmosphere which helps people feel more than welcome and at home.

Although still relatively new, this rare gem has plenty of sparkle and dazzle, with all the makings to become the taj Mahal of the East as evidenced by the crowds drawn in by the dozen. to see why this local eatery should be worth your grain of salt, call into: Salt, 23a The Parade, Bucklands Beach, Phone 09 533 5200. www.saltindian.co.nz

KC11036A

JH10115A

INDIAN RESTAURANT

ALL MAINS

HAPPY HOUR ALL ENTREES

LUNCH XPRESS

10 50 10 % $

$

MON - TUES - WED

(DINE IN OR TAKEAWAY)

OFF

THURS-SUN 4-6PM

(DINE IN OR TAKEAWAY)

CURRY | RICE | NAAN (DINE IN OR TAKEAWAY)

We cater for all occasions – “Anywhere, anytime” Deliveries available | Open 7 Days 11.30am until Late 23A The Parade, Bucklands Beach. Phone 533 5200.

E: saltbucklands@gmail.com W: www.saltindian.co.nz JH10115

www.times.co.nz

28 â&#x20AC;&#x201D; Times Newspapers, July 2015

$21,990 WAS $23,990

$19,990 WAS $22,990

$32,990 WAS $35,990

KC10972

www.times.co.nz

Times Newspapers, July 2015 — 29

Driving a new experience in South Auckland

A

TOUCH of European glamour has arrived in the south-eastern district bringing a new era of excellence in vehicle workmanship and services.

The wheels are turning for new French and Japanese vehicle dealership Southern Autos Manukau in Great South Road as it launches next month with a new, purposebuilt showroom and extended service centre.

The first of its kind in southeast Auckland, Southern Autos Manukau brings flagship brands Peugeot, Citroen and Isuzu to the local market, introducing avant-garde engineering and pragmatic performance as well as a revitalised customer experience.

As a part of The Colonial Motor Company, who are investing in a $1.5 million showroom as well as increasing the workshop bays from four to seven, Southern Autos Manukau is here to stay and is keen to build a strong presence.

Dealer principal Andrew Craw says it’s a key move for the global brands in a key location.

“We’re bringing something very special to the district as we’re Manukau’s only European car dealership.”

Channelling ultimate French chic, the showroom is divided into three zones for each brand and Citroen has a unique focus setting itself apart with its luxury line, DS. “As New Zealand’s first DS lounge, the emphasis is on Citroen’s premium product,” says Andrew.

“Known for its refined style and elegance the DS celebrates the engineering feats of Citroen’s founder who introduced many world firsts including swivelling headlights and the hydropneumatic suspension system.”

And it’s about aesthetics too.

With its all-leather interior, the Divine DS embodies French prestige and haute couture by incorporating world class materials such as Swarovski crystals and using world famous Lesage embroidery, resulting in a true work of art.

One of the oldest brands in the world, Peugeot has a world famous heritage and has recently revamped its look with the introduction of new innovation and award-winning designs which range from compact city slickers to high-performing SUVs. City dwellers will be enamoured with Peugeot’s versatile range of

TTFA30Jul15A029.indd 29

‘ Don’t forget to check out

the fabulous opening sale with fantastic offers and finance on all brands and call into the new Southern Autos to experience the difference

’

scooters from powerful threewheelers to svelte and chic urban mopeds as well as models combining both style and performance.

Complementing French finesse, Japanese heavyweight Isuzu has long been known for its brawn and its models have been the mainstay of rural lifestyles and on the farm.

“It’s been recognised as the world’s leading diesel engine manufacturer, and is robust, tough and highly versatile,” says Andrew.

Supported by the well-established service centre previously known as Prestige Tyres and Automotive Centre, Southern Autos Manukau delivers a top notch customer experience that has retained corporate clients such as Manukau Institute of Technology and Northpower.

Focusing on a quick turnaround, the workshop has transformed the vehicle servicing process.

“Gone are the days of waiting for parts that have been mistakenly perceived to be expensive.

“Customers should no longer have the mentality that parts are coming from a slow boat across France, which are instead kept at a Mt Wellington warehouse and are competitively priced,” says Andrew.

“We could receive parts the next day or that very same afternoon!”

Furthermore, with the offering of a three-year service plan on all new Peugeot and Citroen products, customers don’t have the worry of maintenance costs each time they visit.

“We want to educate our customers, build awareness and confidence in our brands and introduce

a nice, easy, no hassles approach to vehicle aftercare and maintenance.”

As a result Southern Autos provides immaculately tidy courtesy cars, a pick up and drop off service, and a dedicated valet service.

Adorned with iconic French imagery and visuals of the out-

doors, the showroom can ensure everyone can browse in comfort and style.

Southern Autos Manukau, Cnr Bakerfield Place and Great South Road, Manukau.

Phone 263-6840. www.southernautos.co.nz KC10972A

27/07/2015 8:08:21 a.m.

www.times.co.nz

30 — Times Newspapers, July 2015

Howick Tyres & Alignments Est 1975

40 Years keeping Howick families safe on the road!

Come in and talk to Mike and his team.

GOOD SERVICE COSTS NO MORE

PROUD SPONSORS OF BELLYFUL EAST AUCKLAND

Major stockist of Goodyear and Dunlop tyres

Our Motto is: “If we don’t have it, we will get it.”

ing unsafe? el Fe ? ad ro e th n o y er p ip sl Are you feeling

!

E R Y T E R O T E M I T toring!

o m r fe a s r fo e k a m s e r y t d Soun

r poppa, o er th o m r, te gh au d , n so r Whether it’s for you to suit. we have a tyre at a budget

Howick Tyres & Alignments

Suppliers of EECA Energywise-approved FUEL EFFICIENT TYRES

Est 1975

33 Wellington St, Howick. Ph 534 4975. www.howicktyres.co.nz

WINZ Quotes Welcome JH10099

A NAME YOU CAN TRUST

www.times.co.nz

Treading route to success T

DON’T LET YOUR WINDOWS FOG UP! MAKE SURE YOU CAN SEE THROUGH YOUR WINDOWS THIS WINTER!

COME IN NOW FOR A FREE AIR-CONDITIONING CHECK Expert service on heating and air-conditioning for your car.

• Electronic Tuning • WOFs • All Mechanical Repairs • All Makes & Models • Low volume vehicle certification

FREE CHECKS : PH 274 4609

COOLCAR AIR-CONDITIONING CENTRE EAST TAMAKI 333 TI RAKAU DR. Ph 274 4609.

(Behind Warehouse Stationery)

MANUKAU 9B RYAN PL. Ph 263 5777.

Boasting extensive insider knowledge on most types of tyres on the market, the team is pro-active in ensuring drivers stay safe on the road.

“We’re completely honest and upfront about how long tyres last, which tyres are suitable and whether people actually need tyres,” says Mike. “In this day and age we cannot adopt a ‘onesize-fits-all’ approach and when it comes to tyres it’s essential that people have the right tyres to suit the wide range of vehicles and the conditions out on today’s roads.”

CP0425

HIS year marks the third decade since ‘Mad’ Mike Johnson and his team took over the wheel at Howick Tyres and Alignment serving drivers in the eastern suburbs.

And the smooth operation just keeps going round and round for the awardwinning tyre specialists with a staunchly loyal database of customers who keep coming back.

Of course, Mike’s experience dates back much further than 1985 when he and his wife, Carol, bought the business.

The savvy businessman was born and raised just a stone’s throw away from his Wellington Street workplace and has been in the industry for more than 40 years.

And after all these years, the proudly independent workshop still maintains a highly personalised service and cheerful, friendly atmosphere that impresses all who visit the premises.

The skilled team offers comprehensive tyre, wheel alignment, WOF and mag wheel services as well as genuine advice and aftercare service.

Importantly, they make it a point to listen to their customers, taking into account budget, vehicle and lifestyle to choose the best product for their needs.

Times Newspapers, July 2015 — 31

Ph 534 8604 Mob 021 666 153 1/112 Vincent Street, Howick mike@progressautomotive.co.nz JH10173

Monday - Friday 8.00aM-5.00pM

The family-owned and operated business maintains integrity at its core, whilst ensuring staff members are trained and certified to do the job.

“We invest time and effort in training our guys so we can maintain high standards and ensure a better future for the business,” says Mike.

And with steady hands at the wheel, this one-stop tyre shop is sure to travel the road of success for many years to come!

Howick Tyres and Alignment, 33 Wellington St, Howick.

Phone 534 4975.

JH10099A

JE0267

Outstanding service you can trust

All Accident & Collision Repairs C.R.A. Structural Repair Centre

Tyres, All Vehicle Repairs, Full Service, Lube Service , Warrants, Transmission and Power Steering Flushing, Pre-purchase Inspections

We are approved repairers for most major insurance companies Servicing the community for over 40 years.

Friendly, efficient service with excellent attention to detail.

Phone 579 7169, 173 Marua Road, Ellerslie

Howick

JE0265

www.psmworkshop.co.nz

JH10189

226 Wellington St, Howick. • Ph 534 4662 • Email rob@carprohowick.co.nz

Open Monday-Friday 7.30am-5.30pm CP0338

Your ultimate alternative to dealer servicing and proud winners @ MTA awards Fully equipped service centre capable of handling all servicing plus all mechanical and electrical repairs.

WINNERS OF THE 2014 MTA SOUTHERN AUCKLAND AREA AWARD Independent Mercedes Benz Repair and Service Centre 2/135 Harris Road, East Tamaki.

T: 09 215 0795.

E: info@autoavantgarde.co.nz www.autoavantgarde.co.nz CP0426

A NAME YOU CAN TRUST

32 — Times Newspapers, July 2015

www.times.co.nz

Automotive excellence in gear I

nnovation and technology are the keys to the successful ignition of a well-established elite automotive repairer.

East tamaki’s auto-Mobile Mechanics is a member of the international Bosch Car Service network, ensuring support and access to the world’s best diagnostic tools and resources used in more than 60 countries.

With the majority of European vehicle internal parts and systems manufactured by German multinational, Bosch, when a problem occurs, auto-Mobile Mechanics can head straight to the source. owner Peter Morrow says being part of the network has enabled the team to deliver a more technologically accurate, efficient experience that is particularly beneficial for owners of European vehicles.

“Bosch technology is used widely for essential vehicle functions such as fuel injection, aBS, traction control and many more. as a result we know the systems inside and out and work closely with technicians around the globe to get to the bottom of the problem.”

Established since 1989 in the eastern suburbs, auto-Mobile Mechanics has gained the trust of locals thanks to an unwavering dedication to excellence in European car servicing, repairs and diagnostics.

Peter and his team are fully trained and well-acquainted with Bosch systems as well as up to date with the latest diagnostics

Peter Morrow, owner.

AUTO-MOBILE MECHANICS: Above, Peter at work inside the workshop; right, the technology used to deliver a more accurate and efficient experience.

Times photos Wayne Martin

equipment. and because everything is done by the book the team’s invaluable experience has resulted in hundreds of satisfied clients who return time and again for a service they know and trust.

What’s more, Peter and his team tackle problems head-on and pride themselves on finding solutions no one else can. a family-oriented business, auto-Mobile Mechanics strives to offer a service that prioritises safety above all.

“as a father of three, i know how important it is to keep families safe on the road and that’s why we have a responsibility to ensure the cars people travel in are in optimum condition,” says Peter.

Ultimately auto-Mobile Mechanics’s competitive pricing is one of the biggest draw cards.

“We’re all about offering a five star service but at an affordable price. our mission statement is ‘excellence in service and quality in repairs’.”

all workmanship comes fully guaranteed for even greater peace of mind.

Courtesy cars are available and local customers enjoy a free pick-up and delivery service. For the keys to a smooth

running vehicle and no hassles repair experience, speak to the automotive experts at: Auto-Mobile Mechanics 30D Kerwyn Ave, East Tamaki.

Phone 273 5020. www.auto-mobile.co.nz CP0420A

We make washing your vehicle easy 100s of customers can’t be wrong

We only use Turtle Wax & Lustra - the world’s most trusted car cleaning products

Services on site: • 7 do-it-yourself bays • Grime Buster – the Italian drive thru wash • Laser Wash – the touchless wash • Super Vacs, fragrance and upholstery shampoo • Trade Accounts available • Friendly staff available to advise

Save time and money, visit TJ’s today!

347 Ti Rakau Drive, East Tamaki CP0399

Opposite Howick & Eastern Buses and next to Animates Pet Centre

A NAME YOU CAN TRUST

www.times.co.nz

Times Newspapers, July 2015 — 33

The Acacia Cove lifestyle We all hope our retirement years will be spent within a beautiful, safe community with plenty of activities to entertain us. For the lucky residents of Acacia Cove Village, they have all that and much more.

Acacia Cove Village in Wattle Downs, Manukau, offers residents the ultimate retirement lifestyle within close proximity to a wide range of services.

Village living has never been better than it is at Acacia Cove, with a planned environment that combines beautiful, spacious accommodation with security and independence.

The village offers all the benefits of traditional retirement village lifestyle, including less home and garden maintenance, additional security, access to a great range of facilities and neighbours of a similar age.

Acacia Cove Village was built 17 years ago and is flanked to the east by the Wattle Downs Golf and Country Club, and to the west by an estuary teeming with aquatic wildlife. Village manager Bruce Cullington says the village is independently owned and operated, with low-density housing on 25 acres.

Acacia Cove contains 223 homes, with a total of 312 people living in the village. Residents range in age from 58 to 98, with the average age at entry being 72.

The village offers residents a choice of 27 activities each week. Its focal point is the ‘Lodge’ community centre, which is positioned to maximise the tranquil outlook and spectacular sunsets. Residents feel part of

the community and are welcome to invite friends to enjoy the centre. The bowling green, indoor pool and activities room all face the sun and the estuary for a beautiful outlook. And for those relaxed afternoons in the sun, the lounge and restaurant provide the perfect place to sit in the company of friends and neighbours.

Within the community centre there is also a gas fire, billiard table, gym, spa bath, hairdressing salon, nurse’s station, library and computers.

A beautifully appointed meeting room forms the focal point for all activities, from the walking group to the garden club, and provides a place to gather before and after going over the road to the golf course.

Residents enjoy walking around the village’s green areas, enjoying safety from busy traffic and being among friends. “The village is on a peninsula, so it has a real country feel,“ Bruce says.

“People who live here wish they’d moved here earlier.

They have immense pride in showing their friends around.”

Beautiful Acacia Cove accommodation Acacia Cove Village contains 213 villas and 10 selfcontained apartments that offer independence, as well as the benefits of a vibrant and active community.

All homes have been architecturally designed with professional interior and exterior decoration.

Each single storey villa enjoys the privacy of its own courtyard area, while most have internal garaging with automatic opening doors. They provide spacious living areas and come with either one, two or three bedrooms.

Apartments have either paved courtyards or spacious decks and have two or three bedrooms. All homes are warm, light and spacious, and feature all the comforts

Phone: (09) 268 8522

of modern living. The gardens are fully maintained, with owners welcome to add their own personal touches to make their house a home.

Bruce says dwellings within Acacia Cove Village receive a lot of inquiries and tend to sell quickly when they come on the market.

To ensure a high level of security is maintained at all times, security officers patrol the village at night, making it an ideal place to live for people who love to travel or visit relatives regularly.

Bruce says while there are currently no villas or apartments available, he welcomes inquiries from people interested in living within the village in the future.

New care facility Acacia Cove Village residents will soon have the security of having a new residential care facility right over the road.

Bupa New Zealand Limited is building a care facility for the elderly opposite Acacia Cove, with village residents having priority on places within the resthome.

Bupa is an international healthcare group and is New Zealand’s leading residential care provider. The company offers more than 57 care homes throughout the country. Bruce says the resthome is currently under construction and is due to open in November.

It will offer Acacia Cove residents access to quality resthome care close by their village home.

Acacia Cove Village 131 Wattle Farm Road Wattle Downs, Manukau Phone: (09) 268 8522 Email: acacia@kirkdale.co.nz Website: www.acaciacovevillage.co.nz

www.acaciacovevillage.co.nz SC3447

www.times.co.nz

34 — Times Newspapers, July 2015

WAS NOW $899

$599 NORA

La-z-boy recliner Available in selected fabric.

LIVORNO

3 seater + 2 seater Upholstered in 100% leather.

Cushions, rug and accessories not included.

WAS NOW $3999

$1799

BATHURST

BORNEO

Bedsettee

3 seater chaise

Includes cushions as shown.

Available in 4 colour options.

Upholstered in Aviano fabric.

WAS NOW $2099

WAS NOW $1899

$1199

$999

Chair

VALENTINE RANGE

NOW WAS $699 Includes 1 x cushion

$299

REVIVE

Queen mattress + base 2 seater

NOW WAS $1099 Includes 2 x cushions

$399

3 seater

NOW WAS $1299 Includes 2 x cushions

$499

WAS NOW $1999

$999

SERTA CHIRO FLEECE Mattress + base

CHOOSE FROM QUEEN, KING OR SUPER KING

1499

ONE PRICE $ YOU CHOOSE THE SIZE

Double sided mattress Warm in Winter, cool in Summer

OFFERS VALID 28 JULY TO 3 AUGUST 2015 • CREDIT APPROVAL AND CONDITIONS APPLY. MINIMUM PURCHASE $1500.

22 STORES NATIONWIDE • www.bigsave.co.nz • OPEN 7 DAYS NOW OPEN IN BOTANY BOTANY 501 Ti Rakau Road (next to Pak n Save). Phone 09 973 2795 • MT WELLINGTON 56 Mt Wellington Highway. Phone 09 574 6529 WESTGATE 21 Fernhill Drive. Phone 09 973 2794 • MANUKAU 85 Cavendish Drive. Phone 09 261 0094 • GLENFIELD 128 Target Road. Phone 09 441 6920 KC10964

A NAME YOU CAN TRUST

www.times.co.nz

Times Newspapers, July 2015 — 35

Family owned and operated

B

IG Save Furniture is proud to be a New Zealand family owned and operated business. The first store was opened in Paraparaumu in 1973 based on the common sense ideas of exceptional customer service and excellent value for money.

Those original ideals still haven’t changed and have seen Big Save gain many happy and loyal customers over the years.

Big Save understands that everyone is different and that we like to decorate our homes in our own unique style.

Big Save’s collections include contemporary cutting edge designs, modern and classic ranges - the choice is yours.

The buyers at Big Save travel New Zealand and the world regularly to source the latest in furniture and bedding trends.

Big Save’s size and growth also gives the business considerable

Brazil 3 Seater Save $300

NOW $599 Single Deluxe Sleepover Bedset Everyday Low Price

$699 buying power, attracting exciting manufacturers internationally and allowing the latest furniture designs to be sold at unbeatable

prices. All of Big Save’s furniture is built to last with a minimum two year warranty on everything they sell.

The great furniture designs never stand still at Big Save and they are always working hard to bring you the very latest looks and

styles to make your home look great.

No other furniture retailer in New Zealand changes their collections more often than Big Save.

You can be sure there is always a piece of furniture in store to surprise and delight you.

All of Big Save’s 22 stores are packed full of all the inspiration you need to really make your home look fantastic. So, if you’re looking for something modern, traditional or totally off the wall, you’ll find it at Big Save.

With Auckland’s biggest and best value selection of furniture and beds – you will not beat Big Save for value.

Come in and visit our brand new store in Botany today 501 Ti Rakau Drive, (next to Pak n Save).

Stores also in Glenfield, Westgate, Mt Wellington and Manukau – 22 stores nationwide.

KC10964A

WANT A PROPERTY MANAGER YOU CAN TRUST? Short on time? Out of your depth?

Or just over dealing with tenants?

Dress your Garden

We are your local specialists in property management, based in Howick for almost 10 years. Dedicated to finding quality tenants, maintaining your properties and getting you the best return on your investment.

JH10123

41 Jellicoe Road, Panmure / Phone (09) 570 2112 / www.sanstone.co.nz JH10169

With a Connect Plus account, all your everyday transactions are free.

Putting you, not fees, first.

GADGET 8079 DATE 07/15

128 Picton Street, Howick.

Phone 09 535 0911 | www.eliteproperty.co.nz Email: jane@eliteproperty.co.nz

• Exclusive stockists of lightweight stonecast planters • Manufacturers of sandstone and concrete planters • Also available lightweight concrete tables

Pop into your local branch at 2 Market Square, Botany Town Centre and one of the team will be happy to help. Alternatively call 0800 EXPECT MORE (0800 397 328) or visit www.tsbbank.co.nz to find out more.

A Disclosure Statement and full details of this non-interest bearing account are available from TSB Bank Ltd.

KC11032

a name you can trust

36 — Times Newspapers, July 2015

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side they provide the service of converting the old VHS tapes and other media to DVD so one does not lose out on their family memories. Comes with a professional menu system and printed disk covers.

Most of the services are instant within minutes or the same day, while some like complete resoling or stitching of shoes may need a day or two. With very competitive pricing it saves a lot of time and petrol costs to get all the above products and services through a local outlet instead of travelling a few kms. With many very happy customers this service shop is a true One Stop Shop.

To avail of their services see them at Fast Photos and Quick Fix, Shop 17 Highland Park Shopping Centre (right next to PaperPlus and Starchi & Starchi) or call them on 09 537 5240 or 021 069 5485.

AucklandShoeRepair.co.nz / InkRefillsauckland.co.nz

DING IETIES • LEN C O S & S B U RAITH • CL ARY HARD GALB TESTAMENT IC • R N • IO S T E T C E A T T PRO INCAPACITY LS • ES DY • FAMILY RUCTION • T O PERTY • WIL T S S N U O C C • • W G IN • FENCIBLE ILY LA IONS • FENC • CAVEATS IS T FIELD • FAM IV N E D B M Y U S O L • • LICENCES EMP ORNE YA DUNRAJ ULLOUGH • N C • KYLIE OSB A C V M A L KC11046 Y • L L S E E TRATION • LEAS HIPS • K OF ADMINIS SEMENTS • S A R RELATIONS E R E • O T T E D E N N L E R • V O • IE OSB • PROBATE INESS LAW ITLES • KYL UNIT TITLES ENCE • BUS • IG S TES • A IL IE T D C S N E E A U • N D S • WILL OURT • Y C T T R DENTIAL TE E IC P R O T R IS P G• ILY LAW SFER • D NVEYANCIN FIELD • FAM O I C N LAND TRAN • O T W • A L W E A RNE • TS L ENCIBL ING • SPOR KYLIE OSBO D • N Y COURT • F G E L IN • D S IL IE U •B NSHIPS OCIET PROMISES LT RELATIO Y U R • CLUBS & S D A T A • N E W M A A L DER ES • KYLIE N • TEST PACITY • EL LEASE TITL A S C PROTECTIO S IN O • R N C • IO NTIAL LAW STRUCT ES • RESIDE • FENCIBLE G A S G T CING • CON T A R E V O A M C • • LAND MENT • ICENCES J•L WALMSLEY ALaw N R O N H • EMPLOY The A U IS L D A A • Y team at Fencible collectively have over N N ATIO • FAMILY ES • L VA Nobody in the ADMINISTR ARRANTIES F W O R NTS • LEAS 65 E S O R D E T N T E E V of • • L experience in representing ALBRAITH LAW residents AT years’ G B S D S O R E R World Sells More A P IN H • S IC U S E R B TL S• TATE IGENCE •and Botany • ESlegal Howick, Pakuranga with needs LStheir Y • FAMILY UE DIL IL D D W • O • T T Real Estate than S Y R U T U C R O • E C T G LAW PROP NS • FENCIN YANCING • LD • FAMILY E IO IE V F IS N I RE/MAX! IV O N D C O B • T U • W A E•S AW • SPORTS L LLOUGH • LIE OSBORN U G Y C K IN • C D M G N E Y IN L L D • L E S • BUIL ENTS NSHIPS • K ASE–M PROMISES David S started real estate in LT RELATIO BORNE •• E1983 U S D O A AMENTARY • IE L W Y A K L LE • IT TIT N ELDER ITLES U • T • Y E S S IT A IE C E A C L Howick and has had a continuous P N S A A S NC TEN David Hilliam CRO TRICT IS ESIDENTIAL IBLE LAW • D R C • • N R E S E F E F • G S A S N career marketing and selling houses T G A T Licensed Real Estate Agent 2008 R EA R T W O A D M L N • A E S L L NCIB LEY • ICENCE COURT • FE ON WALMS Y IS DUNRAJ • L and land in the Eastern suburbs.

L IL A M • m: 021 925 996 A • F N S • IO IES IETIE INISTRAT R WARRANT UBS & SOC Y L O R C D A • T N RS OF ADM E N H V E IT • p: 09 215 3153 M A A R W T ALB N • TES INESS LA TECTIO RICHARD G • O R S P E Y • Honesty and experience is what ENCE • BUS T Y IT A IL C T A S M e: davehilliam@gmail.com P E A A Y•F • INC • WILLS • W • CUSTOD TRUCTIONcounts A S L N E PROPERTY Y O L IL to obtain the very best price C IB • M C A G N F IN FE FIELD • CAVEATS • IONS • FENC Wendy Qiu LAW • TONI CES for your asset.

LOYMENT • P E • SUBDIVIS LICEN M N •biggest E R J • O A B H R S G N O U U O D IE L L A L Y Y U P.A. to David Hilliam K N C • A C V NG N• • LA LY M INISTRATIO SHIPS • KEL M TS • LEASES N D N A E IO T F M A E O L S S E A R R E O1Rin NZ for TE LT E• m: 022 018 8586 LETWalmsley RN • David is regularly No. • VEND AW OBATE •Alison Lavanya Dunraj Kelly McCulloughITLERichard Galbraith IE OSBO YL S • PR BUSINESS L T • E IT E TITLES • K C N • N U E S • E IG S T sale and A has been ranked as high Lawyer Lawyer Director • DUE DIL TENANCIE WILLS • EST URTDirector SIDENTIAL ROPERTY • AW ISTRICT CO P D • • Y G IL R as No.48 in L the world for RE/MAX. E IN M F A C S F N N • A I FIELD CONVEY N • O • LAND TRA T W • A L W • E A L E L N IB S R C T O N R B E O F S P • O S T • LENDING • MILY COUR DING • KYLIE • Using NSHIPS techniques he SOCIETIES ISES • BUIL & M O S R B P U L LT RELATIO some brilliant Y C U R • D A T A • N TH E W M LIE sales success A A Y100% L T S • Ka LDER LE has enjoyed TION • TES LEASE TIT APACITY • E S C S IN O • LY PROTEC R N C L • IA IO T T LAW IDEN inSrecent times.

ONSTRUC • FENCIBLE GES • RE A S G T T A R E ENCING • C V O D A N M C A • • L Y• CES OYMENT N WALMSLE RAJ • LICEN O N U IS L D UGH • EMPL A A Y • Y IL N N M A IO A •F RAT ASES • LAV ARRANTIES F ADMINIST W O R S O R D E MENTS • LE H T N T E IT E V A L R W• OBATE • HARD GALB USINESS LA TITLES • PR Y TATES • RIC S IGENCE • B MIL E List & sell with the best!

IL A • D F S • E L Y U IL D D W • O T TY • • CUST ER P W O A R L P RICT COUR ING Y • C Kim Galbraith Kylie Osborne Toni Field IL N G M E IN F A F C • • N S A D N Y L E IO IE V IS N UBDIVPhone now •for a FREE W • TONI F E LAW • CO SBORNE • S SPORTS LA Legal Executive IE OExecutive •Accountant LLegal G Y CULLOUGH K IN • C D M G N E Y IN L L D • L E IL K U • B TIES • S S IP ENTS E H E • EASEM ELATIONS RY PROMIS HOUSE APPRAISAL! LT R Uand SBORN D O A • IE STAMENTASales L W Y A & Purchases of Property Businesses, Commercial, K L • IT R IT T LES SE TITLES ITY • ELDE S LEA ANCIES • UN S N O E R T • INCAPACLeases, C L • Family Law, Wills & Trusts and Powers of Attorney.

IA T W N A SIDE ISTRICT FENCIBLE L GAGES • RE ANSFER • D T R R T O D M CAVEATS • N • A S L E • NCIBLE LAW ICENC Village Mall, Central MSLEYHowick Village Office Terrace, J •1,LHowick COURT • FE ON WAL Y IS L IL A M • A NYA DUNRA F N • IO S T IETIES • TIE RE/MAX Zest – Zest for Realty Ltd. (Licensed under the REAA 2008) MINISTRA LUBS & SOC OR WARRAN C D • N E H V IT TERS OF AD • A AMENTARY Each Office Independently Owned & Operated R W T A B S L L E A T S G • S E D N R IN IO A S www.fenciblelaw.co.nz 3539 • BU • RICHphone 533 OTECT R S P E Y T Y IT A IGENCE IL C T A S M P E A A F • C • TY • WILLS • CUSTODY UCTION • IN G • PROPER G • CONSTR FAMILY LAW • IN FENCIBLE C • D N L S E T IE F F A • I E S V N O IVISION NT • CA E D B M Y U TS LAW • T S O ENCES L • P E M N OSBOR UGH • E UNRAJ • LIC O D IE L L A L Y Y U K N C • A C V G M A L Y N• LDIN • LEASES • INISTRATIO HIPS • KELL RS OF ADM RELATIONS EASEMENTS R

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0800 fencible

Call DAVID HILLIAM today!

JH10149

“Proud to be trusted lawyers in our Community”

JH10194

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Fast Photos & Quick Fix continues to grow and service our local rk a community. Since startup in 2008, P d Highlan g Centre in p p o Kayroze (the local Mr. Fixit as h S HH H known by many) has become a T OM I trusted name and place to go for M UN a range of day to day services that one requires.

Their wide range of services include replacement of watch and car remote batteries, full range of shoe repairs, key cuts, engraving of pet tags and gift articles, printer ink cartridge refilling and not to forget the printing of passport and visa photos to any dimensions for any country in the world including the new online digital photos for New Zealand and USA. On the digital ED IN OU ST

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A NAME YOU CAN TRUST

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Commercial & Industrial Property Specialist Level 1, 277 Te Irirangi Drive, Botany Junction

Ph: 09 253 9330

www.jamesgroup.co.nz

CP0417

UCKLAND Council is working with the food businesses at Highland Park Shopping Centre to guide them in how to use the new Food Control plans as a tool to use in monitoring how to cook and store food, and check general hygiene matters on a regular basis as per the New Food Act which comes into law in March 2016.

All cafés, bars, takeaways and restaurants will have to undertake the course to enable them to achieve the highest of ratings.

Centre Manager Bruce Waller approached Auckland Council to run the course at the shopping centre itself to the collective of tenants as achieving the highest grading in today’s market is essential. All nationalities attended the course with interpreters to ensure that all aspects of the information was understood.

Ongoing assistance and monitoring sessions by Auckland’s Environmental Health is welcomed by both the operators and Highland Park Centre Management says Mr Waller and Environmental Health staff have been great.

Mr Waller says that customers can expect the implementation of all of the new Food Control Plans for the foodies at Highland Park Shopping Centre to come into play over the next couple of months.

604

Landlords/Tenants/Investors trusted James Group to get the job done.

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Park Highland ntre g Ce in p p o h S HH HH H

Times Newspapers, July 2015 — 37

KC11036A-V2

Eric Koh A.R.E.I.N.Z.

Residential / Rural Sales Barfoot & Thompson Dannemora Mobile: 021 388 383 Freephone: 09 929 4433 email: e.koh@barfoot.co.nz

Experience, Proven Track Record & Trustworthy

Eric Koh has been in the real estate business since 1999 following a successful career in the information technology industry.

Born in Malaysia and educated in England, Eric now calls New Zealand his home.

Eric’s achievements over the last 16 years include: • Barfoot & Thompson Howick branch top salesperson within 6 months; • Won the prestigious REINZ Auckland District Rookie Salesperson award for that year; • Maintained branch top salesperson ranking in the next 3 years; • Branch Manager for Ray White Meadowlands over one year; • Branch Manager of Barfoot & Thompson Highland Park over 7 years; • Eric holds a current REAA Agents licence; • A.R.E.I.N.Z. status (Associate member of Real Estate Institute of New Zealand) Currently operating from the Dannemora branch of Barfoot & Thompson, Eric is passionate about “SELLING real estate” helping his clients relocate. Well qualified with a Bachelor of Science degree and a current REAA Agents licence, Eric also has a wealth of knowledge and experience in the real estate industry – thereby benefiting both vendors and purchasers in assisting them with their real estate requirements. Eric thrives on repeat business and referrals from satisfied past clients, as evident from the following testimonials.

Testimonials

JH10188

Eric Koh has impressed us yet again with his candid advice and sound knowledge. He is also refreshingly able to take on board what we provide to him.

He really did have to go the extra mile on our recent sale, it was great to be able to have someone we could trust to get things done, even things that were not in their job description.

We recommend Eric whenever someone asks us about an agent in Auckland, and will continue to use him and recommend him. 5 stars.

Ian & Katrina Christensen (Vendors of 70 Nelson Street)

John and I have had association with Eric since first meeting him at an open home in 1999.

Eric is an extremely committed person, he is without doubt a person who takes pride in his appearance and also his work. Our association with Eric has been very positive, and I would have no hesitation in recommending him to any prospective client. Eric never hesitates to go the extra mile should it be needed and I can say without doubt he is completely trustworthy and has great integrity. Eric Koh is a credit to his profession and the company he represents.

Thank you Eric for always understanding how stressful the situation is when selling your home, your kindness is always appreciated.

Judith & John Dinneen (Vendors of 9 Canonbie Place)

Eric has a wealth of knowledge when it comes to real estate. Eric puts you at ease with the process and welcomes questions at all stages of negotiation. As a vendor, I was very impressed with Eric’s professionalism throughout the selling process. I would not hesitate to contact Eric for any real estate advice in the future. Thank-you Eric on a job well done.

Amanda Harris (Vendor of 33 Wayne Francis Drive)

Eric Koh is an absolutely top class agent.

He is professional, acts with integrity and is someone who you can certainly trust. His deep knowledge about real estate is invaluable. He is fun to be with as well.

Keri & Ashley Oelofse (Vendors of 577 Redoubt Road) Eric is an incredibly enthusiastic agent always acting in the best interests of the client. Would not hesitate to recommend him to friends.

Jan & Vic McNally (Vendors of 3A Inchinnam Road)

Eric Koh A.R.E.I.N.Z.

Licensed Real Estate Salesperson (REAA 2008)

“LET MY EXPERTISE HELP YOU ACHIEVE YOUR DREAMS”

A NAME YOU CAN TRUST

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Property gurus hot on the market

ED IN OU ST

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38 — Times Newspapers, July 2015

Kitchens, Doors, Windows, Cabinetry, Decking, Fencing

PH: 09 533 6248 • MOB: 021 764 511

Email: mark@tradeteam.co.nz • www.tradeteam.co.nz

W

HILE they may be known more recently for record-breaking sales, Anne-Marie and Victoria Koszegi are also interested in the bigger picture.

The mother-and-daughter team of real estate company Barfoot & Thompson (Howick) is still riding the waves of success since selling a magnificent luxury home in Pakuranga for more than $6 million.

The French chateau-style Manor has gone to a good home, with the team meeting expectations for the vendor who Anne-Marie has known for a long time.

And just earlier in the year they sold the Royal Danish Consulate General property on Bleakhouse Road for $2.8m. But people do not need to be scared off by those higher figures, says Anne-Marie.

“For every property out there we believe there is the perfect buyer just waiting to be alerted to the opportunity.”

And that’s where the Koszegis’ roles come to play. The top-ranking duo is known for their polished

A NAME YOU CAN TRUST: AnneMarie and Victoria sell all types of properties and all price ranges.

marketing campaigns, seeing them reach a very specific audience and resulting in a suitable match.

Abiding by a code of discretion, loyalty and honesty, the motivated pair maintains professionalism, cautious never to come across as pushy.

“We work together as a team so our clients have the best of both worlds which is invaluable,” says AnneMarie. “I bring more than a decade of experience whilst Victoria keeps up with the play when it comes to technology and out-of-the-box creativity.”

More importantly, AnneMarie and Victoria believe people should never hesitate

to buy or sell, especially in this competitive market.

“There are plenty of buyers out there waiting for properties of all prices to come onto the market. No matter what the goal, outcome or desire, we can help make our clients’ real estate dreams come true.”

Well-established in the local area and having successfully sold properties across Auckland, both Anne-Marie and Victoria are names synonymous with excellence in the industry and have sparked referrals from friends and family.

So, whether you’re considering buying or selling a sprawling mansion, a grand old dame, a low-maintenance family home, or a modest investment in East Auckland, Anne-Marie and Victoria are the ladies to consult.

Anne-Marie Koszegi AREINZ Ph 021 333 112 or 570 2238 Victoria Koszegi SHA Dip. Associate Salesperson Ph 021 029 67430 Howick office 534 5139 50 Picton Street, Howick JH10125A

Perfectly Cool, Perfectly Quiet.

FREE QUOTES Phone 576 9795, 022 098 2853 aucklandcommercialrefrig@gmail.com JH10179

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www.times.co.nz

Times Newspapers, July 2015 — 39

Freehold retirement living with Bloom B

loom Edinburgh is a smart new retirement living development close to Pukekohe town centre.

It will be built in two stages, with the first 36 one and two-bedroom apartments due for completion in December this year.

Bloom Edinburgh is located at 102-104 Edinburgh Street in central Pukekohe, on the site of what was formerly the Pukekohe lawn Tennis Club.

This high-quality development is surprisingly affordable, with apartments priced from $405,000.

At Bloom, ownership is by way of a freehold unit title.

Your apartment belongs to you, and you receive any profit on any subsequent resale. That’s a huge advantage for people over 60 looking to retire close to Auckland.

While the idea of apartment living may be new for many people, residents in Bloom’s completed developments in Takapuna and Papatoetoe are loving the lifestyle, and the freedom they get from no longer having to maintain a large home.

A trademark of Bloom developments is a focus on low-maintenance materials. The use of brick cladding

advertorial sc3472

ABOUT BLOOM LIVING

is one example of this. other notable features include double glazing, level access to largerthan-usual showers, generous doorways and apartment walls that are well-insulated and sound-proofed.

The development has landscaped communal gardens, including an orchard and shared vegetable gardens. These facilities are popular with residents, and help to develop a sense of community and fellowship amongst apartment owners.

The convenient location is within easy walking distance of Pukekohe town centre, with its full range of amenities. located nearby are cafes, restaurants, shops, supermarkets, medical centres, library, movie theatre and public transport.

A common interest among those making enquiries is the added secu-

Bloom Living was established

by James and Johanna Klein in 2008. They wanted to promote the concept of independent retirement living in secure communities for groups of like-minded people.

rity offered by the new development, with resident-controlled entry to the complex and to individual apartments.

This security is augmented by a requirement that residents must be aged 60+ to live in the complex.

The age restriction is designed to ensure that residents share common values and life experiences. most new owners will be moving from larger homes requiring ongoing maintenance.

In the new development this will be provided for and managed by

their body corporate.

The choice of materials used in construction – predominantly steel, concrete and brick – has been made with a view to keeping maintenance requirements to a minimum for many years to come.

Inside, the apartments are finished to a high standard, with quality interiors.

They have been designed specifically to meet the needs of mature residents, and to enable them to remain in their own homes as they grow older.

BeNefITs Of BLOOM edINBUrGh • Freehold unit title with the owner reaping any gains on future sales • A private group of 36 1-&-2 bedroom apartments near the heart of Pukekohe • Located at 102 Edinburgh Street (former Pukekohe Lawn Tennis Club), walking distance to the Pukekohe centre with all its amenities • Brand new with the comfort, warmth and security you want from a real home

• Perfect for people aged 60+ living in a small community of like-minded people • Built to last of steel, concrete and brick • Each apartment will have its own garden or generous balcony and a car park • Smart design with quality interiors • Communal gardens for owners to enjoy

They also wanted residents to remain connected to their local communities. That’s why Bloom sites are located within easy walking distance of local town centres. It’s a concept that has worked superbly.

Their first development was Bloom Auburn in Takapuna.

It comprised 10 apartments, and was finished in 2012. The development sold out very quickly, and all the original residents are still happily living there.

Their second development, Bloom St George, is located in Old Papatoetoe. It comprises 42 apartments which were completed in two stages.

These have all now been sold.

Interest in their latest development, Bloom Edinburgh, has been brisk, with several apartments already sold or reserved.

An invitation to a BBQ with Bloom Pukekohe If you are looking for a freehold retirement living option in the heart of Pukekohe you are invited to drop in and talk to us about this development.

102-104 Edinburgh St Pukekohe DATE: Saturday 8th and Sunday 9th August 2015 TIME: 11am to 1pm

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40 — Times Newspapers, July 2015

www.times.co.nz

Splash away winter doldrums F

or years home enthusiasts have flocked to Manukau for gleaming tiles, sparkling fittings and sleek cabinetry – and prices are just the icing on the cake.

The Bath & Tile showroom in Cavendish Drive has 16 luxury bathrooms on display and the Albany site has 19 bathrooms with exclusive designs, cutting edge technology and extremely competitive pricing.

Established in 2008 in New Zealand and with more than 20 years in the bathroom industry, the family-run business specialises in personalised bathroom solutions for every taste, budget and lifestyle.

Featuring the latest and greatest imported directly from all over the world, enticing new bathroom accessories, fittings and

furniture all exude practicality as well as style.

For example, check out our 100% waterproof high gloss PVC vanities that don’t swell or expand (you can even drop them in water). our thermostatic shower sets enable multi-users – more than one person can use hot water at once. of course, baths and jacuzzis with multiple jets and settings create ultimate relaxation, giving people something to look forward to when they arrive home.

Multi-function shower heads, mixers and diverters are similarly versatile, energising tired bodies.

What’s more, gleaming chrome fittings in a variety of designs add pizzazz brightening up the bathroom.

Boasting consistent quality and reasonable warranties starting

from five years, Bath & Tile products have been highly sought after in the local area and beyond enjoying repeat custom.

In fact, now is the time to consider upgrading or investing in a touch of bathroom splendour with fantastic savings across all ranges for the month of August.

Take advantage of discounts of up to 65% off porcelain and ceramic tiles until August 31, 2015 as well as a great number of bathroom packages and specials. offering online shopping as well as a team of experienced, knowledgeable staff on-site to assist with creating the dream bathroom, Bath & Tile has all bases covered.

Alternatively, call into the showroom (also in Albany, 7B Douglas Alexander Parade) for a

huge winter

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Phone 0800 244 279 or 263 0145. www.bathandtile.co.nz

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Times Newspapers, July 2015 — 41

Meet the trusted property professionals at Harcourts Flat Bush

T

OO often property owners, buyers and sellers are categorised as numbers, but at Harcourts Flat Bush, they will always be people, friends and families.

The big name real estate agency with a boutique approach is a breath of fresh air in the cut-throat Auckland housing market, which is too often the subject of negative exposure in the media.

However, the close-knit team – “like a family but in a corporate environment” – prefers to focus on the positives, says sales manager Jason Mann.

“We’re very aware of the hugely competitive market but we don’t let it get in the way of our high level of customer service, our personalised and localised focus, and being the best at everything we do.”

Established in New Zealand for more than 126 years with 185 offices and a nearly 2000-strong sales team, Harcourts has been voted Most Trusted Real Estate Brand in New Zealand for two consecutive years (2013 and 2014) by Reader’s Digest.

The Flat Bush arm has not only embraced this integrity, it also has the advantages of technological infrastructure on its side as a member of a larger network.

“We have the leading edge in technology which is a big part of what we do,” says Jason. “Vendors can log in to an online portal where we provide extensive reporting for every individual property.”

In addition, agents maintain communication with vendors every step of the way, and vice versa for prospective buyers.

“We offer a complete servicedriven technological platform from the very beginning.

“For example when people go to an open home, they enter their details into an app which live links

to our website,” says Jason.

“That way we can add real time database information to our campaigns. In this day and age people are out on the road looking for properties and we really need to be at the forefront of technology engaging with them.”

Diversity is another strong point for Harcourts Flat Bush.

“We have people from all walks of life – Pacific Island, Asian, European and many more.

“As a result, language and cultural barriers are easily overcome.”

And with Flat Bush’s recently acquired status as one of Auckland’s million dollar suburbs, the community draws an increasingly diverse mix of people to the area’s

many amenities.

“We have a fantastic spread of decile 10 schools from junior and intermediate to high school on our turf and are attracting those who value education.”

The rapid development of the Ormiston township with up and coming commercial and residential projects further reflects the attractiveness of the location and portrays an ideal lifestyle for those who intend on making it their home.

“Whether as an investment or first home, Flat Bush makes perfect sense,” says Jason.

The proudly local team boasts detailed insider knowledge which sets them apart from others.

In addition, Harcourts offers strong financial assistance through its in-house mortgage broker, Mortgage Express, which works with all banks.

Above all, clients value the fivestar service they receive.

“We maintain an open, friendly relationship with all clients and because people’s circumstances are constantly changing it’s absolutely critical that we adapt to their needs.”

Right now, Jason’s advice is for buyers and sellers to consider buying and selling in the same market and not be led by price-based decisions which may not always be the best.

For a no-obligation chat with the fabulous folks at Harcourts Flat Bush, give them a call.

Hoverd & Co Ltd MREINZ Bishop Dunn Place, Bishops Gate. Phone 271 5544 Email: Flatbush@harcourts.co.nz Website: www.flatbush.harcourts.co.nz CP0396A

www.times.co.nz

42 — Times Newspapers, July 2015

Quality advice is assured through Ex-Immigration Officer / Licensed Quality advice is assured through ex-Immigration Immigration Adviser.

Quality advice is assured through Offi cer/team of Licensed Advisers.

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09 272 4424 021 144 6641 Email: saif@ianzl.co.nz www.immigrationadvicenz.com 09 144 6641 6641 09 272 272 4424 021 144 Like us on “Facebook” www facebook.com/ImmigrationAdvice Email: saif@ianzl.co.nz Email: saif@ianzl.co.nz Tel 09 272 4424 Mob 021 144 6641 09166 272Harris 4424Rd, East 021Tamaki 144 6641 www.immigrationadvicenz.com www.immigrationadvicenz.com Email admin@ianzl.co.nz Email: saif@ianzl.co.nz Like uson on “Facebook” Like us “Facebook” www facebook.com/ImmigrationAdvice facebook.com/ImmigrationAdvice www.immigrationadvicenz.com www.immigrationadvicenz.com Like us on FACEBOOK www.facebook.com/ImmigrationAdvice .

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A NAME YOU CAN TRUST

www.times.co.nz

Times Newspapers, July 2015 — 43

In chocolate we trust W

ILLY Wonka may take the children’s vote, but for adults, real-life chocolate maker Whittaker’s is the name they choose to trust.

Chocolate lovers around the country have rated Whittaker’s as the most trusted brand in the Reader’s Digest annual survey.

Established in Christchurch in 1896, the family-owned company now based in Welling-

ton won the confectionery category and most trusted brand across 40 categories, beating the likes of Toyota, Sony and Resene.

Winning the title for the fourth year in a row, Whittaker’s appears to have much more going for it than a sweet taste.

Ever-evolving and keeping up with food trends, the confectionery giant is known for releasing new flavours that hit the mark.

Consumers’ taste buds

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people backed brands that provide premium quality at an affordable price, make life easier, have integrity and stand out from competition creating an emotional connection with consumers.

Carney says results of the survey are now influenced by social media which are a source of online reviews.

“In a world of advertising hype and spin, we want transparency – and more than 90% of us will trust the social media reviews of our fellow consumers,” she says.

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Reader’s Digest Australasian editor-in-chief Sue Carney says the top brands have successfully built a name and product people believe in by offering quality and substance.

Based on responses from more than 1200 New Zealanders, the survey showed

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44 — Times Newspapers, July 2015

A NAME YOU CAN TRUST

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Trust Arrow for quality

T

HOSE who cut corners may get to the top quickly but those who take the long route stay at the top.

After 36 years and counting, Arrow Plumbing & Gas is proof that integrity is the secret to success and continues to receive business from its very first customers.

Founded by long-time local Kevin Ward, the East Tamaki plumbing and gas fitting business formerly based in Panmure and Bucklands Beach has maintained steadfast principles from day one.

Evolving from a one-man band to a fleet of Arrow Plumbing & Gas vehicles on the road offering extensive services from plumbing to gasfitting and heating solutions, the company has come a long way.

Together with a qualified team who uphold the same high standards, Kevin manages the day-today operations of the business together with wife, Lesley, running the office in the background.

Importantly, there is no compromise on quality on all fronts whether it’s communication, ser-

KEVIN & LESLEY

HEATING COSTS

FRIENDLY TEAM: The staff at Arrow Plumbing & Gas in East Tamaki.

vice or materials.

“We’re not going to use something cheap to do the job. It’s always going to be something that will stand the test of time and do better in the long term,” says Kevin.

An example of this is the fact that Arrow Plumbing opts for quality shower cubicles that meet NZ standards and are guaranteed not to leak for five years instead of poor quality cheap imports that can leak within two years.

Employing a full-time recep-

Times photos Wayne Martin

tionist to field customer queries and organise job logistics, Arrow Plumbing & Gas informs and updates its customers every step of the way.

“Communication is the key to quality service. We know everyone’s busy and if a job happens to be delayed for any reason, we let our clients know in advance so they can rearrange their schedules accordingly.”

As demand grows for gas due to its cost and energy-efficient qualities, the team is encouraged to

upskill, embarking on courses and training to ensure their knowledge and skills remain current.

With people still shivering at thoughts of the recent chilly blast, Arrow Plumbing & Gas are busy installing gas heaters as well as converting electric hot water heating and cooking methods to gas.

“If houses already have access to natural gas then it’s far cheaper to run gas heating.

“It’s quick and there’s no noise or draught ensuring a quieter, more pleasant environment.”

■ Natural gas is quarter and LPG is half the price of electricity ■ Whole home can be heated up from just $1.20 an hour with gas ■ **Save up to 60% with natural gas compared to electric storage cylinders **Figure supplied by Rinnai (www.rinnai.co.nz/save60)

To find out how you can benefit from gas this winter, call the heating experts or check out their website at: Arrow Plumbing & Gas Phone 265 2102.

E: bookings@arrowplumbing.co.nz www.arrowplumbing.co.nz SC3454A

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As well as professional assistance in buying and selling properties, Galbraiths also offer a full range of legal services to clients, including commercial and civil litigation, court work, sale and purchase of businesses, franchising, family and employment law, wills and estate planning and advice regarding setting up and administering of family trusts.

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www.times.co.nz

Times Newspapers, July 2015 — 45

Enabling financial success GRASSLANDS OUTDOOR & LEISURE LTD in the Eastern suburbs!

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JH0135

S

ince establishtheir money behaving its first office iour on a day-to-day in Auckland’s cBD basis and easy to folin 2007, enableMe has low “to-do lists” and helped more than 4,000 instructions are proclients achieve their vided to remove any financial goals and stay hurdles that could on track through the get in the way of clients achieving finaninnovative and powerful approach pioneered cial success. by founding director, Whatever your startHannah McQueen. ing point or financial With the success of goals, enableMe can the city branch, enahelp you do things bleMe has expanded smarter to ensure you and are very excited to get ahead faster. bring their unique busiWe will diagnose ness model to the area. your current situation The office is conveniand behaviour around ently located in Manumoney, and be honest kau in the Westpac with you and offer indeBuilding next to countpendent and impartial down. advice to get you ahead. enableMe clients are DIANNE BARLOW: Financial Personal Trainer – Dianne Barlow is the teamed up with their Auckland – South & East. manager and owner of own financial consultthe local branch; she ant who examines their has worked as a charwith enableMe, their concurrent financial situa- sultant will help identify tered Accountant since 1986 tion, identifies areas where which category they are and before that worked as a money is “leaking” or being currently in (‘sinking’, commercial Accountant. frittered and formulates a ‘floating’ or ‘flying’); which Dianne and her husband plan to work to. financial life stage they are have been clients of enaBy partnering with an moving through (‘starting bleMe and having seen the expert that can apply finan- out’, ‘building up’ or ‘sitting results she is very excited to cial “smarts” to your situa- back’); and what their plans make this career change. tion, you can reach financial and goals are for the next She loves helping people goals faster. achieve their financial goals two, five and 10 years.

The relationship between A detailed plan is then and to get ahead financially. client and consultant is a lot prepared. The consultant Phone 0800 897 898 to like the one you have with a works alongside their cli- organise a consultation personal trainer at a gym – ents, just like a personal with Dianne in the hence their moniker ‘finan- trainer, to keep them moti- Manukau office or visit our website at enableme.co.nz cial personal trainers’. vated every step of the way.

When clients first engage We help clients change to find out more.

JH10139

ESTABLISHED 2005

FREE in-home consultation on your window treatments

0508 TREE FROGS info@treefrogs.net.nz PO Box 24740, Royal Oak, Auckland Specialising in: window treatments, drapes, roman blinds, venetians, roller blinds.

tree removal & pruning hedges & shaping deadwood & thinning stump grinding canopy lifting & crown restoration palm & bamboo removal confined space removal woodchipping sections cleared rubbish removal landscaping & planning gardening

Phone Raewyn Dodds 530 8038, 021 746 848

SC3448A

CP0424

TOOL BARN LIMITED

Crafting the finest concrete swimming pools.

Over the last thirty years Executive Pools has been Auckland's leading in-ground concrete swimming pool specialist.

We are a specialist tool shop based in Panmure.

Our range includes secondhand tools, power tools and light machinery.

BUY – SELL – TRADE

We build, renovate, service and valet pools, and our store stocks everything you need to keep your pool running perfectly.

Contact us now to discuss your pool needs.

EXECUTIVEPOOLS.CO.NZ JE0272

45 Jellicoe Rd, Panmure Phone 570 8064 www.toolbarn.co.nz

• Firewood & mulch for sale • Free quotes – fully insured WE TRAVEL AUCKLAND WIDE!

Open Monday-Friday 8am-5pm, Saturday 8am-2pm Enquiries toolbarn@xtra.co.nz

www.treefrogs.co.nz

JE0275

What we offer Having a huge skill set is important when it comes to tree services. As a result of the experiences shared between Luke and team, we have a huge list of expertise. Here are the services we can help you with: • Large tree pruning and removals • Crown reductions and thinning • Dead and dangerous wood removal • Development work and site clearance • Branch mulching up to 18 inches • Stump grinding • Training of young arborists • Advice / Consultancy

Technical tree removal, reduction or pruning specialists!

We specialise in the removal or reduction of dangerous large trees in tight spots. We have machinery specifically designed to complete this type of work with zero environmental impact. We offer these services at a very competitive rate.

FIND US

(09) 576 4413

118 Pakuranga Road, PO Box 51495, Pakuranga, Auckland 2140

Phone Luke Stanton

021 539 779

www.treemagic.co.nz

JE0271

JH10190

LETS TALK

46 â&#x20AC;&#x201D; Times Newspapers, July 2015

CAR0778

www.times.co.nz

www.times.co.nz

Times Newspapers, July 2015 — 47

THE BIG FLOORING

EXPO

FRIDAY 31st JULY – MONDAY 10th AUGUST 2015

ONLY AVAILABLE AT MITRE 10 MEGA BOTANY & MITRE 10 MEGA HENDERSON SAVE $119

60

¢

now

3

$

each

now

78

15

$

each

now

179

$

83

now

per m2

Wall Tile

Wall Tile

Floor Tiles

QEP 600mm Porcelain Tile Cutter

907781

907780

918249 - Vertigo stone, 918250 - Vertigo sand.

215625

200 x 200mm.

Gloss white. $15 pack of 25 tiles. 1m² per pack.

19

$

now

600 x 300mm.

Gloss white. $30.24 pack of 8 tiles. 1.44m² per pack.

BUY 2 OR MORE for

BUY 2 OR MORE for

each

each

37

$

98

each

Carpet Tiles

1000 x 1000mm.

Available in light grey & charcoal. $99.90 pack of 5 tiles. 5m² per pack.

219631 - Charcoal, 219630 - Light Grey.

330 x 330mm.

Available in vertigo stone & vertigo sand. $18.99 pack of 11 tiles. 1.20m² per pack.

ALL DUNLOP 1.5kg & 5kg POwDERED GROUT

55

$

Dunlop Super Tileset

Dunlop Ardit Floor Leveller

371952

131164

20kg.

Normally $43.98 each

Cuts up to 16mm thickness ceramic and porcelain tiles. Large 22mm tungsten carbide cutting wheel.

20

%

20kg.

Normally $66.39 each

OFF

4495

$

pack

Laminate Flooring

Board size: 1284 x 190.5 x 11.3mm. 1.71m² per pack. Smoked Oak. Board size: 1212 x 190.5 x 11.3mm. 1.61m² per pack. Rustic Walnut.

INCLUDES FREE UNDERLAY (225298, 225299 ) 916066, 916071

6485per m

$

2

1799

$

per m2

Bamboo Flooring

Laminate Flooring

911610 - Carbonized, 911611 - Natural, 911613 - Stain red.

990375 - Rosewood, 990376 - Pagoda Light, 990377 - Pagoda Dark.

Board size: 1830 x 125 x 14mm. $89 per pack. 1.3725m² per pack.

Available in 3 colours.

INCLUDES FREE UNDERLAY (225298, 225299)

6

$

now

99

each

Door Mats

L: 400mm, W: 600mm, H: 23mm.

Durable rubber and durable coir.

Assorted designs available.

232230, 232231

Mitre 10 MEGA Botany

Cnr Te Irirangi Drive & Bishop Dunn Place Phone 09 272 8777 | megabotany.co.nz

Mitre 10 MEGA Henderson

Board size: 1218 x 194 x 8mm. $33.99 per pack. 1.89m² per pack.

Available in 3 colours. 15 years residential warranty.

INCLUDES FREE UNDERLAY (225298, 225299)

ASSORTED

U P TO

RUGS 25OFF %

Opening Hours

Monday-Friday: 7.00am - 7.00pm Saturday, Sunday & Public Holidays: 8.00am - 6.00pm

186 Lincoln Road | Phone 09 836 7700 megahenderson.co.nz

*If you find a lower price on an identical stocked product locally we will beat it by 15%.

Available from Friday 31st July - Monday 10th August 2015, while stocks last.

Products & promotions only available at Mitre 10 MEGA Henderson & Mitre 10 MEGA Botany.

If you find the same product cheaper from another Mitre 10 store or Mitre 10 website we’ll match that price. Excludes trade and special quotes, stock liquidations and commercial quantities.

The in-store price may be lower than that advertised.

HENDERSON & BOTANY KC10995

TRADES YOU CAN TRUST APPLIANCE REPAIRS

AERIALS

AERIALS & TV INSTALLATION

BUILDING

Minor Dwellings Sleepouts Home/Garden Office

APPLIANCE REPAIRS

NZ registered

electrical service technician

Freeview Installed Same Day Best Prices Guaranteed

A.J. CONTRACTOR

LAWNCARE

LANDSCAPING 20yrs experience in SOFT & HARD LANDSCAPING PLAN DESIGN MAINTENANCE

TOP QUALITY - LOW COST

cd232938

� Lawn mowing � Garden maintenance � Garden makeovers � Trees � Affordable Landscaping � 8 yrs experience

Phone 213 2880 or 021 324 994

CD232953

LOCKSMITHS

LANDSCAPING

24 hours

PAINTING & DECORATING

PALMERS PEST

CONTROL SERVICES LTD Commercial/Domestic NZQA Approved Handler

NEW & OLD

PLUMBING

PAINTING & DECORATING SERVICES Doug 021 349 363

Call Allen 576 9697 - 027 612 9890 palmerspestcontrol@gmail.com www.palmerspestcontrol.co.nz

PLUMBING

ROOFING

1st For Hot Wate Cylinder r Repairs

Hot Water Cylinders � Roof Leaks Bathroom/Kitchen Renovations � General Maintenance � All Work Guaranteed �

�

TREE SERVICES

The Tile Guy

PHIL’S TREE & STUMP GRINDING

CD232861

All work guaranteed

All tree work Fully insured Garden Mulch Over 25 years Experience

Ph: 535 9093 - 027 476 0246

TREES STUMP GRINDING Remove stumps the easy way

Phone BRUCE 021 653 425, 534 2595 Also Pauanui

CD232941

CD232852

Ph: 527 1202 - 021 031 1899

TREE SERVICES

CD232857

�Specialising in high end bathroom tiling �Certified Waterproofing �Stonemason by trade �30 years exper. �

Phone: 0800 280 189 or 021 123 0645 Email: info@platinumroofing.co.nz FREE Online quotes: www.platinumroofing.co.nz

CD232922

TILING

“My tiling will leave you smiling”

Household, Garden Waste and General Rubbish

CD232845

RUBBISH REMOVAL

535 1111 - 027 235 2517

CD232877

CD232832

RUBBISH REMOVALS

Ph: 0800 789 248

Auckland wide Roofing Service Reroofing — New Roofs Long Run Colour Steel

Certifying Plumber

Stopping old walls to paint finish a speciality New work and cove

Allan Gamble Ph: 021 660 774

PLATINUM ROOFING LTD

ADAM OXLEY

PLASTERBOARD STOPPER

Ants - Spiders - Flies - Cockroaches - Borer - Bed Bugs Carpet Beetles - Fleas - Rodents - Wasps - Bees

CD232927

CD232881

0800 506 111

PEST CONTROL

CD232836

CD232968

LOCKS & ALARMS

P: 534 1823 or 021 123 5650 E: fusionlandscapedesign@gmail.com W: www.fusionlandscapedesign.co.nz

PAINTING & DECORATING

For all your interior and exterior painting Large or small jobs No obligation free quotes Auckland wide, phone

East Auckland

PLASTERING

CD23288

Ph: 271 1125 - 021 264 6080

• Pergolas • Decks • Retaining Walls • Timber & Keystone • Driveways • Concrete • Cobblestone Lift and Relayed • Paving• Drainage Problems • Lawns Layed • Ready Lawn • Irrigation Systems• Planting • Garden Maintenance • Tree/Hedge Trimming etc.

We also deliver landscaping supplies from Builders Mix, Sand,Pebbles, Bark etc at very competitive prices Call the Sheriff - not the Cowboys!!

Phone Andrew 021 791 002 Email: whole9yardsltd@gmail.com

CD232267

Lawn Mowing Full Property Services • Free Quotes

FREE QUOTES

Ph: 537 3371 Neil Craft 027 296 6320 - Kris Craft 021 055 7522 www.craftfloorsanding.co.nz

All fencing, decks, retaining walls, landscaping & more Competitive pricing - Free Quotes

CD232873

CD232961

CD232885

Steve 021 949 168, a/hrs 532 9842 www.bbelectrical.co.nz

CD232903

CD232853

GARDEN CARE

Family Owned & Operated for over 30 years

Your only local landscaping company accredited by the Landscape Industries Association of NZ in Landscape Design & Horticulture.

535 6227 021 726697 Sam 027 4981810 Adrian

ELECTRICAL

� Registered Electrician � Work guaranteed � Stove and hot water repairs � Security lighting � Phones, lighting, power points � SmartVent home Ventilation systems � Home Theatre systems

Colin Edmonds 534 5721 0274 951 685

FENCING & TRELLIS

Barratt-Boyess

CRAFT FLOORSANDING � Sand/polyurethane - staining/ blonding � New/old floors - supply and lay cork tiles Free Quotes

LTD

ELECTRICAL

Ph 09 274 6471 info@dlcabinetmaking.co.nz FLOORING

� Alterations � Additions

CD232897

www.sos-appliance-repairs.co.nz

CD232869

CD232893

533 6954 - 021369881

DL Cabinetmaking Custom made Kitchens & Cabinetry

Registered

Freephone: 0800 882 823 Mob:0274 928 504 www.studioxtra.co.nz

DRAINLAYING

CARPENTERS

BUILDER

Variety of Designs and Prices

Servicing all major brands of Whiteware appliances

HORIZON AERIALS LTD Ph: 534 5888 - 027 507 8680

BUILDING