User: jmacintyre Time: 07-27-2012 18:54 Product: Times_Leader PubDate: 07-29-2012 Zone: Main Edition: Main_Run PageName: business_f PageNo: 1 D
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THE TIMES LEADER
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SUNDAY, JULY 29, 2012
Social media embedded in business
By By STEVE GIEGERICH St. Louis Post-Dispatch
ST. LOUIS — Anders Minkler & Diehl was prepared for the recent U.S. Supreme Court decision on the national health care overhaul. With the ink barely dry on the ruling, the St. Louis accounting firm noted the outcome on its Gray Matter blog and linked the post to a social media site — a heads up to clients and potential customers that the company intended to stay on top of the situation. An analysis of the act’s potential tax consequences on businesses soon followed. Anders Minkler & Diehl once invested time and no small amount of capital for ed-
iting, layout, printing and postage to deliver tax tips and legislative and policy updates to clients on a leisurely quarterly schedule. Now, it operates somewhat more like a digital news operation, responding immediately to breaking events on multiple platforms — anticipating clients’ questions and digital searches at the precise moment they arise. “I’ve been in (marketing) 30 years, and social media has changed the game more than anything I can think of, because of all the ways people can now see your message,” said Donna Erbs, the company’s marketing director. As recently as five years ago, businesses and nonprofits alike
SMALL TALK
Small Business Majority breaks away from pack
still seemed puzzled at the business value of social media platforms, then derided as a what-I-had-for-lunch frivolity. Even now, they struggle to quantify exactly what impact their investments in social media and Web content produce for their bottom lines. But the strategy is as much defensive as offensive, as it grows increasingly clear that companies with no digital presence are becoming simply invisible to many consumers. Businesses that don’t embrace social media as a marketing tool do so at their own peril, MCT PHOTO warns Steve Nicholls, author of Jessi Brawley, Communications Director with Foster & Adop“Social Media in Business.” See SOCIAL MEDIA, Page 2D
tive Care Coalition, takes photos of television photojournalist Joe Eickmeier she will later post to Facebook and Twitter.
Almost 90 years old, M.D. Brown still going strong
By JOYCE M. ROSENBERG AP Business Writer
NEW YORK — When John Arensmeyer owned a high-tech company, he didn’t feel the organizations that lobbied on behalf of small business really represented him — or many other business owners. “They put forth a monolithic view of what small business wants,” says Arensmeyer. “I felt they were overly partisan and overly ideological and didn’t really look pragmatically at what small businesses need. So I felt there was an opportunity and a need for a new voice.” In 2005, Arensmeyer founded Small Business Majority, a group that now has 8,000 business people nationwide in its network. Like other lobbying groups, Small Business Majority takes positions on issues including tax and regulation. But it doesn’t follow the pack. Arensmeyer’s group supported President Barack Obama’s overhaul of the health care system — a stark contrast to the National Federation of Independent Business, which unsuccessfully argued against the law before the Supreme Court. “Policy makers need to listen to different voices because there are a variety of small businesses out there,” Arensmeyer says. “One of the things we’re trying to do is be somewhat of an aggregator of some of those voices.” Arensmeyer, now based in California, began his working life as a commercial and corporate law attorney in New York, where he was born. He served as chief operating officer of SoftAd Group, a developer of multimedia marketing products, and then founded ACI Interactive, an e-commerce company. He started Small Business Majority after selling his company. Arensmeyer spoke recently with The Associated Press. Here are excerpts, edited for clarity and brevity: Q. How is Small Business Majority dif-
BILL TARUTIS/FOR THE TIMES LEADER
ADAPTABLE
Nathan Brown, owner of M.D. Brown Co., talks about the history of his linens and textile distribution business.
By BILL O’BOYLE
boboyle@timesleader.com
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founded in 1924 by his father, UZERNE – There are Morris David Brown, and is many vivid images of the now located on Union Street in 1972 Agnes flood that Luzerne. The burning building devastated thousands of homes was located at 92-94 East and businesses in Wyoming ValNorthampton St, near other ley. warehouses like Sperling ToOne of the most memorable – bacco and Klein Candy. In June, of flames rising from buildings 1972, Nate, who worked in the on Northampton Street in business with his father and Wilkes-Barre – has been reprintTIMES LEADER FILE PHOTO brothers, was working the Cated over and over again in the skill Mountain region, calling decades since. The M.D. Brown warehouse on Northon motels and campsites. He The photo and film footage ampton Street in Wilkes-Barre burns would sell “anything,” items shows a major fire along “ware- during the 1972 Agnes flood. like aprons, uniforms, kitchen house row” on Northampton linens, bar mops, tablecloths, napStreet. A fire erupted in a restau- like linen, textiles and napery. rant near the warehouse of M.D. Nate Brown of M.D. Brown Co. Brown – distributors of dry goods still runs the business that was See BROWN, Page 2D
See SMALL TALK, Page 2D
This week’s special deals: Cork, Quaker and Coney, oh my! Virginia Thomas, of Wilkes-Barre, was the lucky winner who knew the answer to last column’s trivia question and earned a gift pack of goodies from Plum Organics. The answer to the question, for those who are wondering, was plum. No freebies this week to hand out but plenty of good deals, including one just for my readers. Here are two nice offers from The Times Leader to tell you about. Tomorrow only, from 6 a.m. to 5 p.m., new subscribers can call 8295000 and get the Sunday Times Leader for one year at $1 per issue. You must ask for the one-day sale when calling. Also, there’s an ongoing promotion where current subscribers that pay by cash, credit card or check can receive a $10 gift card to either Gerrity’s or Target just by calling 829-5000
ANDREW M. SEDER STEALS & DEALS and switching their account to EZ Pay. Here’s an insider deal for Steals & Deals readers only. Mention this deal when you head to Cork Bar & Restaurant, 463 Madison St., Wilkes-Barre from Tuesday through Saturday and buy one entrée, get an equal or lesser valued entrée for half off. Owner Ruth Corcoran says you must mention you saw the offer in Steals & Deals to take advantage of it. Head to Quaker Steak & Lube, which has locations in Buckhorn and Dickson City through Aug. 12, and receive a free Short Wave O-ring with a dine-in, pick-up Window or take-out purchase of a Compact Bucket of Breaded Boneless Wings. Big T’s Coney Island Deli will open Wednesday at 40 S. Main St Wilkes-
Barre and owner Tom Healy will offer a first-month special of two hot dogs and a fountain drink for $3.49. That’s $1 off the normal price you’d pay. By the way, nothing on Tom’s menu will be over $5. For a limited time at the WilkesBarre TGI Friday’s, get a free Whisky Cake dessert when you purchase any Jack Daniel’s Grill or Premium Menu item. Print out this coupon for $10 off a $25 purchase at Fashion Bug through Tuesday: http://tinyurl.com/c4o72gx Plenty of coupons in today’s Times Leader, total value of about $285. Plenty of smart ways to use them, including: • Take the $10 off an Accu-Chek Nano blood glucose monitoring system coupon to CVS where the item is on sale for $9.99. You’ll get a handy life saving device for free. Don’t need one for yourself, get it and donate it to a local clinic or shelter.
• Head to Rite Aid with the $1 off coupon found here: http://www.mypolicare.com/Promotions.aspx and buy a tube of Super Poligrip denture adhesive for 99 cents. The product is on sale for $1.99 and if you sign up for Single Check Rebates you’ll get a check for the full purchase price before coupon sent to you. To learn more about the Single Check Rebates program, go here: https://riteaid1.rebateplus.com/ra-v2/#welcome • If you go by the commercials -and really, who doesn’t? – dogs love Beggin Strips. And thanks to the $3 off three coupon coupled with Weis selling three packs for $7.50, you’ll love them too. Get three packs for $4.50 with this deal. Andrew M. Seder, a Times Leader staff writer, may be reached at 570-829-7269. Follow him on Twitter @TLAndrewSeder and email him at aseder@timesleader.com if you’d like to share a steal or deal.
RON BARTIZEK BUSINESS LOCAL
Gas industry doesn’t need our tax dollars
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ublic-private partnerships can be great, yielding landmark projects like the rebuilt World Trade Center in New York or Sematech, the notfor-profit consortium between the U.S. government and semiconductor manufacturers that 25 years ago vaulted the domestic technology industry past Japan. And even such a pro-business organization as the Marcellus Shale Coalition believes government has a role to play in bolstering sectors of the economy that would seem to offer jobs, savings and efficiency. But there’s a difference between aiding the reconstruction of an icon or supporting an emerging technology in a competitive world economy and using taxpayer funds to expand the market for an established industry that has shown it has money burning holes in its proverbial pockets. The latter is how I read Sen. Bob Casey’s planned legislation that ostensibly would “promote further development and job growth” in the natural gas industry. Essentially, Casey is advocating that the federal and state governments provide subsidies for the construction of natural gas fueling stations and the purchase of vehicles that run on gas. I’m all for using more gas; it’s cheaper and cleaner than fuels derived from oil and we don’t have to import it. But given the economic advantages to consumers and the profit potential to the gas industry, I don’t see a need to give grants and tax credits as encouragement. Except that big business, despite its usual whining about government intrusion, likes a handout as much as anyone. Casey’s vaguely worded announcement was long on promises and short on details. It suggests that states devise their own incentives based on the needs and opportunities in each, supported by $500 million in federal funds distributed each year between 2013 and 2022. Where would the money come from? “Senator Casey wants this legislation to be fully paid for and will find appropriate off-sets,” his staff wrote in response to that question. The Marcellus Shale Coalition drafted a much more comprehensive plan last year, in which it laid out various scenarios for creating a retail natural gas distribution network in Pennsylvania. The estimated cost to boost construction of fueling stations and sale of gas-powered vehicles ran as high as $208 million. Several financing schemes were offered, none as far as I could tell involving the industry kicking in some of its money or involving a slight surtax on the gas it removes from under our feet. In at least one example, the coalition cites a financing scheme in Utah under which all users of natural gas – not just in vehicles – pay higher rates with the extra money going to build the distribution network. Pennsylvania already has a grant program to support the purchase of vehicles powered by alternative fuels. It’s paid for with a portion of the gross receipts tax on utilities, so essentially we’re all chipping in. At the very end of its extensive report on financing options, the coalition includes a few paragraphs about the “Private Investment Model” under which entrepreneurs and their backers build fueling stations with their own money. After seeing how the gas producers throw around billions to buy leases on land they may never drill, that gets my vote. If they want to expand their markets faster, as the primary beneficiaries of more natural gas use they should be easily able to come up with the cash needed to fund expansion. Ron Bartizek, Times Leader business editor, may be reached at rbartizek@timesleader.com or 570-970-7157.