BUSINESS PROFILE
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Safe At Home Senior Care Superior Service
By Edita McQuary
o man is an island, entire of itself; every man is a piece of the continent, a part of the main,” wrote John Donne, English poet and pastor. However, family life in these current times can be especially challenging when family members live far away from each other. It can be difficult to be certain that seniors and/or disabled loved ones get the proper care they deserve. Safe at Home Senior Care has been helping families do this for 21 years. Started by Cindy and Steve Glenn, the company has now passed the torch on to their son, Ryan Colligan, and his wife, Debora. Ryan grew up in Capitola and attended local schools. He earned a bachelor’s degree from Cal State-Chico and a master’s in business administration degree from UC Berkeley. Debora, originally from Brazil, is a documentary film maker and will soon preview her latest film here in Santa Cruz. Safe at Home Senior Care is a local, non-franchise business which is fully invested in our local community. They are registered with the State of California. They also own Oceanside Supported Living in Santa Cruz, which provides in-home care for developmentally disabled adults.
Award-winning staff at Safe at Home Senior Care. Care Plan “We have a customized in-home assessment process with an in-home assessment by a care coordinator who meets with the family to get a thorough understanding of the client’s needs,” said Ryan. Taken into account is what kind of help is needed and for what time period. The client’s medical history, activities,
Caregiver of the Quarter Vanessa Estrada with Safe at Home director Ryan Colligan. 14 / February 2022 / Capitola Soquel Times www.tpgonlinedaily.com
interests, and services necessary are also contracted with “Home Care Plus,” an considered. This very careful and delib- outside agency, to do anonymous monthly erate assessment process enables the care surveys on client satisfaction- regarding coordinator to come up with the right whether the client feel supported, the match of caregiver, whose personality caregiver is prepared, has good communimatches that of the client. cation skills, and what, if anything, can be Covid done better. “Covid has made it challenging to hire Caregiver Socials good people. Because of California state At one time, Ryan himself was a carevaccine mandates, we have had to let some giver so he knows how important it is to of our employees go. Also, there is a fear recognize good service. As a result, he surrounding working in this field. Some of has started “Caregiver Socials” every 2-3 our employees have months which take opted to leave and place at a different “Covid has made it challenging wait until things get local restaurant each to hire good people. Because of better,” according to time. Caregivers and California state vaccine mandates, Ryan. clients are invited to we have had to let some of our “ H o w e v e r, ” relax and socialize. employees go. Also, there is a fear says Ryan, “There is There is recognition surrounding working in this field.” no shortage of new of the “Caregiver of — Ryan Colligan customers needing the Quarter” award” care providers. We with a cash bonus. A need experienced people with compassion newsletter comes out quarterly to keep all and a good attitude. Training is provided informed and “in the loop.” n on-line as well as in-house. Also, there is ••• an orientation process one-on-one with an Safe at Home Senior Care is located experienced Caregiver as well as on-going at 820 Bay Ave., Suite 101, Capitola. For a refresher training.” free home in-home assessment, please call Due to having fewer workers and 831.462.3500 or go to the website at www. having to pay lots of overtime, Safe at safeathomeseniorcare.com. All caregivers Home Senior Care did take advantage of are bonded, insured and covered by Workers the government’s Paycheck Protection Compensation, have clean criminal backProgram with the outstanding help of ground checks, are T.B. tested, trained, and Santa Cruz County Bank. registered by the State of California. “Home Care Plus” Photos courtesy of Safe at Home Safe at Home Senior Care has Senior Care
