Tim Scanlon

Creative, high-energy, Customer Experience (CX) and User Experience (UX) Design leader bringing differentiated software and tech solutions to life. Helping businesses embrace and thrive during digital transformation. In chief CX officer (CXO) or CDO-"like" roles, I lead globally diverse teams delivering delightful online, mobile and cloud-based software and services that engender well-designed epic experiences. Driven by relentless customer focus, empathy, and new immersive value-based engagement models. Blurring boundaries between digital and physical solutions. Expertise in SaaS, PaaS, strat marketing, service design, biz dev, start-ups, and more, I employ design thinking (and doing) to look beyond the obvious, discovering new opportunities in unlikely places. Businesses must innovate faster and offer highly differentiated solutions to compete in today’s fast-paced global economy. Orgs have capacity to innovate, but often don't know how. My passion is leading teams to new solutions.