Make owning your holiday home an affordable and enjoyable lifestyle
Reduce your annual running costs by letting your holiday home with our Managed Letting Scheme
Holidays for ALLSEASONS
Welcome to the Holidays For Allseasons Managed Letting Scheme
We know your holiday home is a prized investment. We also know that every holiday home owner is different, so we’ll spend time getting to know you and your needs. We want to ensure you completely understand what our Managed Letting Scheme can do for you.
If you decide to let your holiday home with Holidays For Allseasons, be assured that we will look after it as if it were our own.
We make things simple and straightforward, so you can enjoy time at your holiday home while the Managed Letting Scheme works for you.
Advertising
Reservation management
Complaint handling
Legislation
Marketing
Customer care
Cleaning
Health and safety
We will make life a little easier by working alongside you to ensure every box is ticked.
You’ll receive an income from us every month, along with a statement that details the bookings you’ve had, your income and any charges.
Understanding how our scheme works is important, as it will be different to others within the industry, so please take some time to read the entire brochure and do not hesitate to ask questions.
Here to help take the worries away
How we look after our guests and owners is of the utmost importance to us. Whatever your situation, we’re here to help take the hassle out of letting.
If you’re new to holiday letting
With years of experience, we can guide you every step of the way to ensure you get the most out of letting your holiday home.
If you are looking to invest in a holiday home
If you’re looking to buy, then our sales team can help you choose the perfect buy-to-let holiday home from those available on park.
If you already manage your own lettings
We know how demanding it can be to ensure every aspect of holiday letting is covered. Legislation, health and safety, marketing, quality control, customer service, reservation management and administration are all time consuming and can be stressful if you have other demands to juggle. If you’re looking to take a step back, then we can step in.
Key benefits of joining the Managed Letting Scheme
1. Earn an income to help offset your annual running costs.
2. Pick and choose when your holiday home is available to let.
3. It’s effortless – we do all the work for you.
4. Long standing partnership with our booking agent; Hoseasons (Awaze Holidays).
5. A dedicated team to ensure a steady flow of bookings and revenue for you.
6. Monthly payments with a full breakdown.
7. Professional cleaners and quality linen supplied.
8. On-site team to look after you and your property and to serve our holidaymakers wants and needs, ensuring 100% customer satisfaction.
“Our aim is to provide the highest standard of service to all our customers, with our friendly and welcoming team, who are committed to making everyone’s experience as comfortable as possible.”
Let’s work together
We always want to give our customers the best possible service and accommodation we can.
We can advise you on how to make sure your holiday home is of the highest possible standard - without breaking the bank!
We also ensure our team are experienced in providing an exceptional and friendly service.
What we do to get you started
1. An initial property inspection is carried out to check the current standard and ensure your property is fit for letting.
2. Once in receipt of your completed forms, we will confirm we have fully understood the detail.
3. We will arrange testing of anything required if you have asked us to do so, or we will liaise with you, so you know exactly what needs organising.
4. We will carry out an inventory check, a full inspection of your property and report back any concerns we may have. We can carry out any necessary work for you if required, for a charge.
5. The entire team will familiarise themselves with your holiday home, so that they can be ready to answer customer queries, take bookings and carry out cleaning or maintenance.
6. We will also liaise with our booking agent to ensure they have all the information they need to start taking bookings for your holiday home.
7. Once all paperwork and certification are in order, we will arrange for the property to be spring cleaned ready for the first holidaymakers.
8. Photography will be carried out for use online and by our agents.
9. Your holiday home will be set up on our booking systems and will go live.
10. We will contact you to confirm everything is in order and to obtain bank account details for the purpose of paying your rental income. Please note: it is your responsibility to notify us of any changes to these details.
Let’s work together
Health and safety certification and checks
Ensuring your holiday home is fit for purpose and safe for the general public is top priority. We will advise you on what is required, or we can carry out the tests on your behalf (charges apply). Additionally, you can opt in for us to automatically carry out the tests when they are due for renewal; we will monitor this for you, so that’s another matter you do not need to think about. You will know they have been completed because we will send you the up-to-date certification along with an invoice.
Availability roll-over
Thinking ahead is key as many holidaymakers book their holiday in advance. We recommend that your holiday home is available to book for the year ahead of the letting term you are signing into. This will help to ensure you do not miss out on early bookings if you are planning on letting for longer than one year.
What we do to keep things moving forward
When joining the Managed Letting Scheme, you do so for a 12-month period from the date you sign and return your agreement. At least a month before the agreement is due to expire, we’ll send you a new agreement and availability form to complete for the coming 12 months, but effectively our agreement will roll over each year unless either of us provide notice to terminate the agreement.
Who are our agents and why do we use them?
Hoseasons are an integral part of our operation; we have been working with them for upwards of thirteen years and their connection with our holiday parks dates back over thirty years.
Having this long-standing relationship means that our partnership is strong; they understand how we operate and what we require from them, and vice versa.
Revenue management
Hoseasons revenue management service drives increased park yield through a combination of optimising occupancy and maximising price.
+42% Prices Achieved +16% More Occupancy +35% More Revenue
Maximising revenue
1. Full yield and revenue management.
2. Agility in a competitive market.
3. Responsive to daily fluctuations and quicker to react to the market.
4. Ability to push the price upwards and downwards based on trends and demands.
5. On average parks working with Hoseasons dynamic pricing model achieve a 35% higher yield than those who do not.
6. Monitors 3 million pricing records.
7. State of the art analytics systems / metrics.
8. Dedicated revenue analyst managing pricing.
9. Adjusts on average 3% of pricing records each day.
Maximising distribution
1. Vast network of over 1000 distribution channels to capture interest and increase demand.
2. Utilising advertising, affiliates, partnerships, travel agents, press and journalists.
3. Properties are carefully curated to each channel, ensuring holiday homes are featured in the right places.
4. Direct marketing, social media and website platforms reaching up to 90 million potential customers.
Tips for maximising bookings and revenue
Keep in mind the following tips to make the most out of letting your holiday home through our Managed Letting Scheme. This will help to ensure that we always satisfy our customer’s expectations, meaning they are more likely to return and recommend us to their friends and family.
Presentation is key
Keep in mind the following tips to make the out of letting your holiday home through our Managed Letting Scheme. This will help to ensure that we always satisfy our customer’s expectations, meaning they are more likely to return and recommend us to their friends and family.
Decide on the décor. Holidaymakers prefer sleek modern accommodations and want to be wowed by styling as well as being comfortable. Modernising your holiday home would be a huge draw for potential customers, however if you cannot afford to do this, simply replacing dated furnishings with fresh contemporary pieces will be a step in the right direction. Not everyone’s taste is the same, so try to make it appeal to all.
Avoid blinds and curtains that do not hang well or drag on the floor.
A comfortable sofa that is easy to keep clean is important; avoid light colours.
Use accessories to enhance a room i.e. a piece of wall art or an artificial plant, but ensure the property is not over-cluttered (especially with personal items).
Invest in good quality mattresses and furniture - if you buy cheap, you buy twice.
Be conscious of your guests, ensuring it is a safe environment for children and dogs (if your holiday home is dog friendly).
Space can be hugely important - cramming too much furniture in can make the room difficult to use and look small.
Build a decking (if park rules allow)
A decking area being secured with a gate is even more important for families with younger children and dogs. It will allow some outdoor freedom and security, giving both dog owners and parents peace of mind.
Include patio furniture so that customers have their own private outdoor space.
If something requires upkeep or repair, do so promptly
If something within your holiday home requires attention, we recommend you take quick action to ensure it does not impact on future bookings. It is important that your holiday home contains all the listed items on the inventory and that the advertised facilities are always available, otherwise we may receive a complaint from the customer. Complaints can be costly to both your property and the park’s reputation. If issues do occur, we will be available to help you solve the problems.
Install a dishwasher and/or a washing machine
Most families will ask for a dishwasher or a washing machine. A washing machine is important if your park doesn’t have a launderette and a dishwasher is a little luxury that not everyone will have at home.
Remove guest books
We ask that you do not leave guest books in your holiday homes; if we see one we will remove it. We do not monitor these books and customers often use them to report problems. We want them to report any problems directly to us so that we can take action quickly, avoiding dissatisfied customers.
Offer Free Wi-Fi
These days most holidaymakers look for easy access to emails, social media, and the Internet (especially as we see an increase in customers wanting or needing to work during their family holidays). Offering free and reliable Wi-Fi in your holiday home will be a huge benefit for your guests and it likely to attract more interest.
Our Wi-Fi supplier can offer a discounted monthly subscription (for the first 12 months) if this is something you would like to consider.
Be flexible with bookings
The demand for 2-night breaks, short breaks and weekly stays changes across the year. To maximize the number of bookings you receive, we accept bookings for 2, 3, 4 and 7 nights.
Please bear this in mind and try to fit in with our holiday profiles when reserving your own use.
• 2, 3 & 7 nights from a Friday
• 2 & 7 nights from a Saturday
• 4 & 7 nights from a Monday
Allow dogs into your holiday home
According to Hoseasons, dog friendly accommodation is the second most popular searched for criteria when holidaymakers look to book a UK holiday. By allowing dogs into your holiday home, you will earn more from those who bring dogs - £49 per week or £39 per short break (before charges). Please note, once you have decided to allow / not allow dogs into your holiday home, you cannot change this easily and it may result in losing bookings you already have. Please also bear in mind that if you have decided not to allow dogs, you cannot bring your own dog to your holiday home.
Contrary to the above, we must make all accommodation available to those who have assistance dogs. Refusing access is likely to be considered unlawful disability discrimination.
Make your property available as much as possible
If you only want to let for a small period of the year then make sure it is the peak periods like Easter, Whitsun, Summer Holidays, October half-term and the Christmas to New Year period.
Carry out necessary maintenance
Whilst we will take care of your property day-to-day to ensure our holidaymakers have the best experience, you are responsible for making sure your property is safe, has all necessary testing in place, is presentable and offers stylish comfortable furniture and furnishings.
Please allow yourself time to carry out maintenance and refurbishment in your holiday home on a regular basis, so that it is in the best possible condition throughout the year. If we must undertake any maintenance during the year on your behalf, we will keep you informed so you do not receive any unexpected invoices.
If your property is occupied or due to be and the customer’s health and safety is at risk, we will carry out the work required immediately and contact you afterwards.
If we feel a customer’s comfort is at risk (which may lead to a complaint) and the cost to you is no more than £100, we will carry out the required works and contact you once complete.
If the work required is not urgent, we will contact you to discuss what needs completing, and provide a quote if requested.
If you decide to carry out the work yourself, we will give you a deadline to ensure the safety and comfort of our holidaymakers is not disturbed.
Our maintenance charge is £6.25 per 15 minutes. This fee does not include the cost of materials. When carrying out works on your behalf we will strive to obtain the best price for materials, without compromising on quality.
Keep a ‘Basic Supplies Box’
A basic supplies box may be a helpful kit to have for your property, helping to save costs in the long run. This would save the cost of us recharging you for smaller inventory items.
A named box with a list of the contents can be kept in Housekeeping, including small items such as light bulbs, batteries, or whatever you’d like, really. We’ll use items when your property needs it and record the date when used, and then inform you when we require a refill.
If this is of interest to you, please get in touch.
Frequently asked questions
How much does it cost to enrol my property onto the letting scheme?
There is an initial enrolment fee of £120, or £60 if you used the service in the previous year. This fee relates to the initial set up of your holiday home onto the Managed Letting Scheme.
Will I be able to use my property?
You, your family and your friends can use your holiday home while on the Managed Letting Scheme.
We will need you to provide us with your specific dates on the Availability Form (which will be sent to you separately), so that we do not book the same period. If a double booking did occur, our booking would take priority. You can add additional dates throughout the year; however, these may be subject to agent commission. A changeover charge will be applied to your own bookings also. Please note - private hiring of your holiday home is not permitted whilst on the Managed Letting Scheme.
Do I need to adjust my insurance policy?
Yes, you need to inform your insurer that you will be letting your holiday home to the general public. You will be required to provide us with a copy of your Contents and Public Liability Insurance Certificate (minimum £2million).
Do I have to accept dogs/ pets into my holiday home?
Accepting dogs is your decision, although doing so could assist with encouraging more bookings. Once you have made the decision to accept dogs or not, you cannot change this without it impacting on the bookings you may already have at that time.
If you make the decision not to allow pets, your holiday home must remain completely pet free. Therefore you cannot bring your own to your holiday home when using it.
Frequently asked questions
Do I need a TV licence?
Yes, you are required to have a TV Licence. It is not unusual for licence detection to take place on holiday parks. As such, you should ensure that we hold details of your licence on file at all times.
How much money will I earn?
Your earnings will vary from month to month. We will provide a monthly owner statement which will show clear and transparent figures and calculations.
We will endeavour to book your holiday home as much as it is available to us. You should expect to receive payment from the previous month’s bookings towards the end of every month.
Will I know what bookings my holiday home has?
We will provide you with a monthly statement which will detail the bookings that you have had from the previous letting month. We cannot provide you with detailed customer information, however our team will be able to provide you with an overview of how your property is performing (on request) and how you could take steps to improve this.
What are your charges per booking?
We deduct our park charge* from each booking after the agent commission* deductions have been made. The changeover charges are then deducted and the remaining amount is paid to you.
Whilst we advertise a brochure price, this price is subject to change as we operate with dynamic pricing. This means the ‘brochure price’ can increase and decrease by up to 20% depending on demand and availability.
Do I have to accept Hoseasons bookings?
Yes - as detailed on pages 12-15, Hoseasons are integral to our operation. The commission* that we pay to Hoseasons per booking is worth every penny for what we get in return.
*Please refer to the separate Terms and Conditions which detail all the applicable charges; including commission.
What happens if something gets broken whilst guests are staying in my holiday home?
General wear and tear is to be expected, so it is likely there will be some breakages and replacements required. If we replace or repair anything in your holiday home, the cost will be charged to your account. Any major breakages can be claimed via your content’s insurance.
How
can I let you know if I want to remove my holiday home from the scheme?
You should write to us informing us that you wish to cancel the agreement. We require a minimum of twelve weeks’ notice to enable us to relocate bookings; shorter notice may result in cancellation or compensation of customer bookings, therefore a shorter notice period may result in charges that you will be invoiced for.
Can I clean my holiday home myself?
We will arrange for your holiday home to be cleaned after each booking, including after your own use. Unfortunately, we are unable to allow you to clean the property yourself due to company requirements to check and enforce our own cleanliness and safety standards.
Owners are offered two ‘free’ stays per year, where you will not be charged the changeover fee. You can use these ‘free’ stays as personal use, or to carry out any maintenance or decorating to your Lodge. If you would like to use one of your free stays, please let the park know in advance so we can ensure not to charge the change over fee on your Owner Statement.
What do I need to do to comply with health and safety requirements?
Your holiday home will need the following:
Fire Extinguisher (s) & Fire Blanket (s)
Fire Detection - interlinked smoke alarm in each room (excluding kitchen & bathroom)
Heat Alarm in kitchen
Rechargeable Torch
Contents and Public Liability Insurance Cover (minimum £2million)
Fixed Electrical Test Certificate (required annually)
PAT Certificate (required annually)
EPC Test* (10 years)
Gas Safety Test (required annually)
C02 Alarm
Fire equipment service and check (required annually)
Furniture that complies with the Furniture and Furnishings Fire Safety Regulations
For more information on these regulations, please click here or scan the QR code below.
Now that you have read through this brochure, and you know all about the service we provide. Simply register your interest here: www.tingdenelifestyleparks.co.uk/earn-an-income
One of our friendly team will contact you to arrange a viewing of your holiday home and send you the forms to complete.
We strive to be open and honest, flexible and approachable and will make the process as straight forward for you as possible. We believe communication is an important part of a successful professional relationship, so we’ll keep you informed at every step along the way.
Time dependent, it can take up to 4-6 weeks to have everything in place for your first booking.
