Discover Southampton East February/March 2014 by Tania Houston

Southampton East Edition inc Bitterne Park l Bitterne l Midanbury l West End

Feb/Mar 2014

Heavyweight Deals from your Local Heating Champion

See inside for Finance p6 Health & Beauty p8 Kids Page p13 Short Story p16 Puzzles p17 Recipe p18 Whatâ&#x20AC;&#x2122;s On p14

Need a new Boiler?

Local Business Directory p19-32

see page 5 for 10 year guarantee

Live Local... Think Local... Buy Local

About Discover Magazines Distribution This edition of Discover is printed bimonthly and distributed in two drops, three weeks apart. Drop 1: 6,400 homes in postcode sectors SO18 2,5 and West End Drop 2: 8,100 homes in postcode sectors SO18 1,3,4 & 6 delivered by Royal Mail. Advertising We understand that the needs of a small business are quite different to those of a big company, and our advertising service is very independent and local businesses. From advert design to general advice we are here to help you grow. Discover Magazines Ltd Main: 023 8026 6388 www.discovermagazines.co.uk

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Have you heard? I’m sort of giving my age away here, but I remember the first “hole in the wall” opening in town. I also remember the battle between VHS and BetaMax, BSB and Sky and getting broadband Melanie Tinson (unbelievably just 10 years ago). The world has changed yet many “old” products and technologies have survived including books, newspapers and magazines. Yellow Pages used to be the authoritative guide for regional businesses but has shrunk dramatically as homeowners want a choice nearer to them. Consequently, local businesses are switching their advertising to magazines like Discover which are proving to be more cost effective. Interestingly, we are seeing a battle between online “recommendation” services such as Checkatrade, Rated People and a new one I heard advertising on the radio, Unique Tradesmen. These new services are helpful but I believe only one will survive, if at all, as the many tradesfolk I speak to are increasingly finding fault with them. Fortunately, our advertisers tell us that local advertising in good old fashioned magazines like Discover works well. You don’t need to go to the internet to find a plumber, electrician or gardener. They are all wrapped up in Discover, ready to be called to serve you. Listen out for Discover! Talking of radio, you may have heard our advertising campaign on The Breeze. Our “Read it. Keep it. Use it.” slogan is designed to remind listeners to look out for their copy of Discover coming through their door. As always, if you contact one of our advertisers, please tell him or her they were “discovered” in Discover.

Melanie To save our contact details direct to your smart phone, use I-nigma QR code reader APP and scan for instant download.

Contents All Change

By Helen Taylor

By Jasmine Birtles, moneymagpie.com

Ever wondered how models and actresses manage to look so

Pet Advice p4

Finance p6

These days, many of us are unfaithful – at least as far as customer loyalty is concerned. Most people will happily flit from one mobile service provider to another, chasing the best packages and handsets, and are equally happy to change internet providers, energy companies and insurers in pursuit of the best deals. Yet according to research from the Independent Commission on Banking, on average we only change bank accounts every 26 years.

of ur n

So why aren’t we all regularly browsing comparison sites, checking which current account would make the most of our money - or walking along the high street laden with leaflets from every bank with a branch? Because we hate the thought of the hassle. We think about all the incomings and outgoings, wondering how we could ever switch at the right time so that they all continue smoothly – and what might happen if they don’t. Say a direct debit gets lost along the way and goes unnoticed, meaning we default on a bill or the mortgage?

The Current Account Switch Guarantee

ood

say h as ars, but ome hich und end.

Professional Beauty Secrets: Revealed

FINANCE

minimum of effort gorgeous all from of theyou. time? Well,

we have the answers.

Under the guarantee, once you’ve asked your Keep chosen new bank reading for the lowto switch your account, they’re down on those all important responsible for all the hard work tips and tricks that are used (including making good any direct by professionals all over the debits, charges etc if anything world. Why not take notes goes wrong). You simply choose anddate try out an A-list makeover a switch (remembering you yourself? must allow seven working days and can’t choose a Saturday, Sunday or bank holiday), then sit back as your new bank or building society transfers all incoming payments, outgoing payments and your balance (subject to their overdraft rules). They’ll also close your old account, which you can continue to use up until your switch date. Neither you, nor anyone you pay or who pays you, have to do a thing. It’s up to your new bank to inform everyone concerned and process the changes; and payments in or out of your old account are automatically re-directed for 13 months to ensure once-a-year payments are covered. Simple.

Relax. Banks have recognised these fears and realised it’s in their best interests to make it easy for you to swap your account to them; some even offer financial incentives. such as ‘Fox-Watch’. And in September, following a recommendation from the ICB, Sometimes a few strategically seventeen banks joined the To see which banks and building planted dense and prickly shrubs new Current Account Switch societies have signed up so far, such as pyracantha may help to Guarantee scheme which should Brian,” Adeline smiled. “Was it you can visit www.simplerworld. deter digging paws. Obviously you bank account transferred co.uk., which also has full see your my niece?” don’t want to cause the animal within seven days - with a information on the Switch

Pet Proof your Garden p10

Focus On First Call

actual harm, but something Brian slowly and deliberately sharp, prickly or simply very shook his head. Adeline felt a You may need to consider actively dense can act as a good glow of relief. She adored her fencing off one part of the deterrent. niece, but would much rather garden for your dog, and trying Next door’s cat or others in the to keep another area completely neighbourhood are trickierhave to deala proper secret admirer. She dog free. If you have problems to go for broke. with as unfortunately theydecided do with dogs coming in from next tend to try and do their ‘toileting’ “Was it Mr Wellbrook?” door, then it’s essential that you along the edges of their own “That chap who flashes about make repairs to fences. Now territory, making your garden a in his Jag?” Brian frowned. is a good time because there’s prime target area. relatively little plant foliage to “Certainly not.” If your cat or a neighbour’s cat ter hide holes, gaps or loose panels Adeline was stumped, and a is a problem, bear in mind that in fencing. Remember that the from there is, the the more bare r waysoil little disappointed. “Could you track you tically or dog is also likely to be able to g at 34, tally, ver finishin horizon the em that aptycat will start 1 andmore erlikely rting at ther, eith e numbers into given. give me a clue?” squeeze underneath or aroundSta utiv are to ano already one squ placing consec numbers are , eto use it as its loo. Ground diagonally as you go. Som s many types of fence, rer.” solved.rams square Brian leaned in closer, “How cover1planting is essential ctog to Pineed he so you may On her way she kept her would you feel if I said your 28 and you could always s 13 p 3 word netting use chicken p 50 10p 20 30 use temporary annual 5p e eyes peeled for the Jag, but her secret admirer is in this shop 6 or similar. 2p Don’t 22 5 flowers 8to fill in gaps 1p secret admirer was right now?” Adeline looked forgetpotential that gates 23 16 between longer term rds 4 wo as wellkeeping as fences need to be Recipe a low profile. Once at around her. iii ALL planting. If you find that these L HOLD HE 45 dog-proofed, and never left SATC IER CARR Blossom’s she was perturbed “But there’s nobody here.” And 40 43 toup shortly after too are scuffed 34 open for the dog to wander 42 49 them, you counter. have planted then r frontthrough. find Brian stood at the .uk then she realised, 38 press.co wordsreally have If3 you ©Puzzle 36 the best thing to do is EP d Mr a serious She wasTHfond of Brian, but she “Mr Blossom!” She declared, problem cover newly ORDplanted that this won’t have rather discussedSthe would “How would your wife feel?” areas of bedding RO Sw C e G resolve then D le woman towith an arch ofBrian looked shocked, “I don’t self.” matter with his Owwife, you can try a eRAl Kn (11) chicken mesh hotels, etc ried fox deterrent woman. Gen have a wife.” rane Down ic memb Tympan Across irth from 2. reb l tura dle morning utiful, “Good MissReady Coles, (7) 1. Cul in 40 minutes “Have you told that to Daisy?” (inits) (4) to the mid deterrent the 14th h centuries a 3. Yob ric with of the 17t Cotton fab (6) Serves 4 4. sh y fini (11) Adeline arched her eyebrow. er cup lovely to Brian smiled er (7) seeshinyou,”

this will make your nose appear straighter and slimmer. Then, apply under your eyes and to the tops of your cheekbones, then lastly to the centre of your chin.

Professional Beauty Secrets p8

Kim Kardashian is known for her flawless make-up look which perfectly accentuates her features and draws attention to her razorsharp cheekbones. Skilled in the art of contouring, her make-up artist cleverly uses cosmetics to emphasis particular parts of her face, which creates her striking trademark look.

Here’s how you can get cheekbones which rival Kim’s: Firstly you’ll need to prime your skin. Choose the primer that’s right for you - green toned versions neutralise redness in the skin and mattifying primers eradicate shine. Firstly, smooth the product over your entire face, after applying a light moisturiser. Next, select two foundations in two different shades; the first should be one shade lighter than your natural skin tone and the other should be one shade darker.

Sweep the darker shade under your cheekbones, along the outer sides of your nose - either side of the lighter colour - and on your temples and jaw line. Blend down onto your neck so that you don’t end up with a visible foundation line. Use a light-reflecting - not a glittery or overly shimmery highlighter to make certain areas of your face really stand out. Apply the product under the arch of your eyebrows, then along the tops of your cheekbones, down the centre of your nose and onto your cupid’s bow, just above your top lip. To finish, and to bring the entire look together, dust translucent powder over your entire face and add a touch of colour to the apples of your cheeks using a pink blusher.

Spot the Difference

Apply the lighter foundation to the centre of your forehead, then bring it down onto the middle of your nose, in a straight line -

p11

Don’t forget to check your makeup in natural light – this will help you make sure that everything is well blended and you don’t have any unsightly patches.

What’s On p14

Kids Page p13

“Daisy’s not my wife, she’s my If you fancy a change from the usual sausage and mash why not sister,” Brian said crossly. “Why go Continental? Tasty Toulouse sausages wrapped in pancetta and does think puy that?” servedeveryone on a bed of flavoursome lentils make the perfect midweek Oh meal. dear, thought Adeline, I’ve only just got a secret admirer Place the lentils in a pan and cover with water.and Bring to the boil reduce thehaving heat and simmer 10 minutes. we’re then already ourforfirst row. heat the olive oil in said, a deep frying “InMeanwhile, that case,” she “I pan and fry the shallots for 5 minutes, stirring occasionally, until just starting to apologise, andover thank forcook for a further 8-10 soften. Sprinkle the brownyou sugar and

Local Business Directory p19

Short Story AT O HID p16 Page uzzle

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as she entered. “To what do I owe Ingredients: the pleasure?” • 225g puy lentils “It’s a delicate matter.” Adeline • 225g shallots, peeled and placed the little card on the halved 1 tbsp olive oil counter. “I’d like to •know who • 1 tsp brown sugar sent me these?” • 150ml vegetable stock “Ahh.” Brian looked • 2 tbsp red wine vinegar 1 tbsp Dijon mustard uncomfortable. “I’m• afraid

Puzzles p20

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Sausages and Puy Lentils

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Clever Contouring

Recipes p18

4 Dear Denise “My pet is overweight what should I do?” Obesity not only affects us but also our pets. Like us it can put a lot of pressure on the heart and joints and could cause joint problems or even heart problems. 1. Visit your vet to get your pet checked out just in case it is a medical problem. Do you know your pets correct weight? 2. Make a diary of exactly what your pet is eating (no cheating) if your cat brings in his/her trophies then reduce their food accordingly. Like us reduce the quantity of food you feed them. Feed 2/3 times a day to ease the amount the stomach has to digest a little and often is better than all in one go. When you put their food down do not leave it down all day, if they don’t eat it then pick up the bowl. 3. Increase their exercise. Want to know more? View the website for a basic exercise regime. Why not join some friends and make a competition of this and make a realistic weekly goal. Don’t forget to reward yourself and your pet on achieving this goal.

Carl Arntzen presenting James Walker (left) with the Award

A First Win with Environment 2020 Awards

Denise is a qualified and experienced Animal Healer Communicator and Holistic Dog Trainer. For more information visit Editorial in www.discovercommunity.co.uk.

As well as celebrating their 20th anniversary, this year First Call have something else to be proud off; winning an Environment 2020 Award from Worcester, Bosch Group after being nominated for installing a new air-to-air heat pump at the Centre Stage Youth Theatre in Chandlers Ford.

The right direction

When the staff at the Youth Theatre approached First Call and explained that their existing system was proving too expensive to run, managing director, James Walker (pictured) provided a solution that was not only going to help keep the costs down but also opertaed in a more environmentally friendly way.

for a great education!

Carl Arntzen, managing director of Worcester, Bosch Group said commented, “the judges believed First Call Heating was a clear winner and by receiving this award, the company has shown it is an inspiring ambassador of the heating industry, as well as energy efficiency as a whole.”

Full-time A Level and vocational courses Part-time adult learning Tel: 023 8036 7200 | www.barton-peveril.ac.uk Chestnut Avenue, Eastleigh SO50 5ZA

James was presented with the award on the behalf of the company at the annual award ceremony at the Worcester Headquarters and added, “As heating professionals, we have a duty to make sure all new fittings are both user and environmentally friendly and this award pays testament to the team’s hard work and commitment. I’m absolutely thrilled that we have won this award as it’s a major achievement for the company.”

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21 years serving h The Sout

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FIRST C A L L H E A T I N G

L T D

023 8026 2690 www.firstcallheating.co.uk 6 Falkland Court, Chandlers Ford, Eastleigh, Hampshire SO53 3GA

FINANCE

All Change By Alison Runham

The Current Account Switch Guarantee Relax. Banks have recognised these fears and realised it’s in their best interests to make it easy for you to swap your account to them; some even offer financial incentives. And in September, following a recommendation from the ICB, seventeen banks joined the new Current Account Switch Guarantee scheme which should see your bank account transferred within seven days - with a

minimum of effort from you. Under the guarantee, once you’ve asked your chosen new bank to switch your account, they’re responsible for all the hard work (including making good any direct debits, charges etc if anything goes wrong). You simply choose a switch date (remembering you must allow seven working days and can’t choose a Saturday, Sunday or bank holiday), then sit back as your new bank or building society transfers all incoming payments, outgoing payments and your balance (subject to their overdraft rules). They’ll also close your old account, which you can continue to use up until your switch date. Neither you, nor anyone you pay or who pays you, have to do a thing. It’s up to your new bank to inform everyone concerned and process the changes; and payments in or out of your old account are automatically re-directed for 13 months to ensure once-a-year payments are covered. Simple. To see which banks and building societies have signed up so far, you can visit www.simplerworld. co.uk., which also has full information on the Switch

7 Guarantee. What the website doesn’t have is information on available accounts or comparison tools. So where can you find them?

www.moneysupermarket.com/current-accounts/ allows you to narrow your search for the right current account by using their handy dropdown filter menu or sidebar categories to search for accounts including business accounts, accounts with interest, overdraft facilities, cashback, rewards and even specifically for accounts from banks signed up to the 7 day Switch Guarantee. The results table also shows you a customer rating, with statistics taken from:

www.moneysavingexpert.com/banking/compare-best-bankaccounts This site has detailed discussions and comparisons of the best buys in a number of categories, fitting accounts to your circumstances. It includes a section on the best ethical banks.

www.which.co.uk/money/bank-accounts/reviews-ns/bankaccounts also advises on best bank accounts if you always stay in credit, need authorised overdrafts or need unauthorised overdrafts. But fee-charging bank accounts are listed separately, so you may want to consider them alongside the other options. Sometimes paying a fee can be the best option – which brings us to the most important part of the process: THINK LONG AND HARD ABOUT WHAT YOU WANT FROM YOUR CURRENT ACCOUNT There’s a bewildering array of account types these days, so before you plunge in, it’s worth considering what you need from your account. Some modern current accounts work in tandem with your savings account or mortgage, and can allow you to shift money from one to the other – reducing interest payments on your mortgage

in the good times, and providing a cheap way to ‘borrow’ money to cover unexpected calamities like boiler or car breakdowns (these are often listed under ‘Offset Mortgages’ rather than current

accounts). Then there’s cashback, airmiles, points, rewards, special deals on savings and mortgages from the same provider, free breakdown cover or travel insurance – the list is endless. So think carefully about what facilities you need, what extras could save you money, how you want to operate your account (online, post, branch, all three?) and check if paying a fee could save money in the long run. Some great deals can be found outside the Big Four (Lloyds Banking Group, Barclays, Royal Bank of Scotland and HSBC), so keep an open mind. Clydesdale Bank and Nationwide both offer good interest rates if you pay in a minimum of £1000 per month. First Direct isn’t currently offering in-credit interest, but does offer financial incentives for switching and a high interest linked savings account, plus a small free overdraft facility. It’s also won both Money Saving Expert and Which? customer service polls.

So why not take a look? These deals probably won’t be around in 26 years...

Professional Beauty Secrets: Revealed By Helen Taylor

Ever wondered how models and actresses manage to look so gorgeous all of the time? Well, we have the answers. Keep reading for the lowdown on those all important tips and tricks that are used by professionals all over the world. Why not take notes and try out an A-list makeover yourself?

Clever Contouring Kim Kardashian is known for her flawless make-up look which perfectly accentuates her features and draws attention to her razorsharp cheekbones. Skilled in the art of contouring, her make-up artist cleverly uses cosmetics to emphasis particular parts of her face, which creates her striking trademark look. Here’s how you can get cheekbones which rival Kim’s: Firstly you’ll need to prime your skin. Choose the primer that’s right for you - green toned versions neutralise redness in the skin and mattifying primers eradicate shine. Firstly, smooth the product over your entire face, after applying a light moisturiser. Next, select two foundations in two different shades; the first should be one shade lighter than your natural skin tone and the other should be one shade darker. Apply the lighter foundation to the centre of your forehead, then bring it down onto the middle of your nose, in a straight line -

this will make your nose appear straighter and slimmer. Then, apply under your eyes and to the tops of your cheekbones, then lastly to the centre of your chin. Sweep the darker shade under your cheekbones, along the outer sides of your nose - either side of the lighter colour - and on your temples and jaw line. Blend down onto your neck so that you don’t end up with a visible foundation line. Use a light-reflecting - not a glittery or overly shimmery highlighter to make certain areas of your face really stand out. Apply the product under the arch of your eyebrows, then along the tops of your cheekbones, down the centre of your nose and onto your cupid’s bow, just above your top lip. To finish, and to bring the entire look together, dust translucent powder over your entire face and add a touch of colour to the apples of your cheeks using a pink blusher. Don’t forget to check your makeup in natural light – this will help you make sure that everything is well blended and you don’t have any unsightly patches.

9 5

Perfect Pout We’re used to seeing perfectly shaped, kissable lips on every celebrity we can think of. Here are our secrets on how to achieve that gorgeous red carpet look. Grab a neutral-coloured lip liner and begin lining just outside the coloured part of your lips to create a full effect. Define your cupid’s bow by drawing a ‘V’ in the centre curve of your top lip - bring the line round and down using soft feathery strokes. Line the curve of the bottom lip with the same light movements, and soften by lightly blending with your finger.

Finally add a touch of your favourite shimmery clear lip-gloss to the centre of your lips to add instant fullness.

Lovely Lashes Long, luscious eyelashes are a must for anyone in the spotlight. Most celebrities will be sporting high quality lash extensions, but you can still achieve an impressive look with just a few basic tools.

Eyelash curlers are a must for every woman - no matter what your Choose a striking shade of red DM! Totton, Sep13 - FINAL_DMG! Master Layout (Jun13)age. 16/08/2013 Favoured 18:54 lipstick and carefully apply the by professional colour within the line using a lip make-up artists brush.

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everywhere, curlers serve to immediately open-up eyes and add shape to lashes. Liquid liner is essential too - not only does it add definition, but it helps to create the look of a thick lash line, so always apply to your upper lashes before your mascara. Choose a quality mascara to lengthen and colour your lashes. Wipe the applicator before use - to remove excess product which can cause clumps - and work the brush through your lashes using a quick side to side motion, ensuring that every area is covered. So, now you have the professionals’ top tips at your Page 21 there’s no reason why fingertips, you can’t look as glamorous as your famous celebrity.

Pet Proof Your Garden By Pippa Greenwood

There’s always a lot to say about small pests such as greenfly, caterpillars, vine-weevil and so forth, but early in the year it’s some of the bigger ‘residents’ which can really drive you around the bend.

I’m talking about cats and dogs. What can you do to ensure that you continue to garden happily, successfully and safely, despite the fact the garden is visited by cats and dogs… and without harming these lovely creatures either? You may need to consider actively fencing off one part of the garden for your dog, and trying to keep another area completely dog free. If you have problems with dogs coming in from next door, then it’s essential that you make repairs to fences. Now is a good time because there’s relatively little plant foliage to hide holes, gaps or loose panels in fencing. Remember that the dog is also likely to be able to squeeze underneath or around many types of fence, so you may need to use chicken netting or similar. Don’t forget that gates as well as fences need to be dog-proofed, and never left open for the dog to wander through. If you really have a serious problem that this won’t resolve then you can try a fox deterrent

such as ‘Fox-Watch’. Sometimes a few strategically planted dense and prickly shrubs such as pyracantha may help to deter digging paws. Obviously you don’t want to cause the animal actual harm, but something sharp, prickly or simply very dense can act as a good deterrent. Next door’s cat or others in the neighbourhood are trickier to deal with as unfortunately they do tend to try and do their ‘toileting’ along the edges of their own territory, making your garden a prime target area. If your cat or a neighbour’s cat is a problem, bear in mind that the more bare soil there is, the more likely that a cat will start to use it as its loo. Ground cover planting is essential and you could always use temporary annual flowers to fill in gaps between longer term planting. If you find that these too are scuffed up shortly after you have planted them, then the best thing to do is cover newly planted areas of bedding with an arch of chicken mesh

11 planted areas of bedding with an arch of chicken mesh or with sticks with taut string tied between them. Obviously this will look a mess but can be removed promptly once the plants have rooted well and started to establish. I have found that the electronic cat deterrent ‘CatWatch’ works very well too.

smell do tend to deter cats, as they hate digging in moist material. Take extreme care if dogs use the garden as cocoshell mulches can prove fatal to them. Mulches made of large pebbles or stones also tend to keep them at bay, but smaller diameter gravel or shingle seems to be quite attractive to some cats.

Mulching materials can sometimes cause problems and despite what the label says, many gardeners have told me that they found that the cocoa shell mulches seem to attract cats. Generally speaking soggy mulches like this or anything with a strong

Areas of freshly sown seed look very attractive to a cat or dog and again are best protected either by chicken mesh or sticks and string. Remember to keep the string taut at all times, as there’s a slight risk that birds could become entangled in it.

Visit Pippa’s website www.pippagreenwood.com for a great range of gardening-related items including ‘Grow Your Own with Pippa Greenwood’ veg growing system, electronic cat and fox deterrents, lots of slug controls, Pippa’s favourite weeding tool, and many other useful garden items.

Spot the Difference

Can you spot the 10 differences between the two pictures?

1. Toggle missing 2. Trainer Colour 3. Badge added 4. Smile 5. Ear missing 6. Speaker missing 7. Neck zipper 8. Hand moved 9. Sun glasses 10. Yellow waist band

LOCAL WHAT’S ON THE ELVES AND THE SHOEMAKER TRAIL 15-23 Feb, 10am-3.30pm Royal Victoria Country Park Follow the self-guided trail and help the elves find the clothes the shoemaker and his wife have made. Prize for getting all the way round. Trails available from the shop at £1.50. 023 8045 517 or www.hants.gov.uk/rvcp WILDLIFE WEEK 15 Feb - 23 Feb, 10am-5pm Mottisfont Abbey, nr Romsey SO51 0LP Meet the experts on the local wildlife, learn how to care for and protect them. Pick up a wildlife trail and discover what wildlife there is at Mottisfont! Normal admission charges to the house and grounds apply. National Trust members are free. 01794 340757. FUN WITH FLORA AND FAUNA 15 - 23 Feb, 10am-4pm Marwell, Colden Common, Winchester, SO21 1JH Welcome to the wonderful world of plants! Take part in themed crafts and enjoy animal talks

at Marwell this half term. 01962 777932. beckyg@marwell.org.uk

per day. Booking essential. 023 8047 5080.

HALF TERM FUN ON THE FARM 17 Feb - 21 Feb, 10am-4pm Manor Farm Country Park, SO31 1BH Come along for a week of activities for children including farmhouse arts and crafts, Victorian school lessons, guided farmyard walk and ‘Meet the Animals’. Normal Farm admission charge. 01489 787055.

WINTER CRAFT 18 Feb, 10.30am-12.30pm Itchen Valley Country Park, Allington Lane, West End SO30 3HQ Come along and take part in an indoor craft session and make an item to take home. Drop in any time. £1.50 per item. 023 8047 5080.

SQUASHED FAIRIES AT TUDOR HOUSE 18 Feb, 10am-12 noon or 1-3pm Tudor House Museum and Garden, Bugle Street SO14 2AD What would happen if a fairy fell into your book and got squashed? Come along to this fantastic session to make your own squashed fairies! Ages 4-11 yrs. £5, pre book. 023 8083 4536. WOODLAND ACTIVITY DAY 18 &19 Feb, 9.30am-3.30pm Itchen Valley Country Park, Allington Lane, West End SO30 3HQ Come and spend the day den building, cooking on campfires and much more. For 6 - 11 year olds, packed lunch required. £20 per child

GLOW IN THE PARK RUN 19 Feb Southampton Common, off The Avenue Get your glow on and be part of this unique and exciting running event. Participants are encouraged to wear high-viz clothing, head torches and anything that glows! The course is professionally designed and checked and will have marshals and medics. Timing chips and race brief given at registration. www.glowinthepark. co.uk

SHIVER ME TIMBERS 21 Feb, 1.30-3.30pm SeaCity Museum, Havelock Road SO14 7FY Avast, me hearties! Come along to hear a tale of life on the high seas and learn some fun pirate facts. Create your own pirate kit, with working navigational device. £4. Ages 4-11 yrs. 023 8083 4536. www.seacitymuseum.co.uk

15 WEEKEND TOUR OF TUDOR HOUSE AND GARDEN 23 Feb, 11am, 1.30pm or 3.30pm Tudor House Museum and Garden, Bugle Street SO14 2AD Join local historian Simon Reynier for a mini tour of Tudor House. Find out more about this historic house and the people who once lived here. Entrance to the museum applies. 023 8083 4536. CLASSIC CAR EVENT 02 Mar, 10am â&#x20AC;&#x201C; 2pm Sir Harold Hillier Gardens Classic and Sports Cars from across the south. Hillierâ&#x20AC;&#x2122;s joins forces with Winchesters MG Owners Club to bring you the delights of some great British classics from across the south coast. MG Owners from far and wide will be proudly displaying their beautiful classics such as MGAs, MGBs and Midgets There will be other Golden Oldies including makes such as Triumph, Morris and Austin. Leaving parade from approximately 1.30pm. Free with normal admission

Puzzle Answers Puzzles are on p21

General Knowledge Crossword Across: 1 Renaissance, 9 Acrobat, 10 Junta, 11 Earl, 12 Sentence, 14 Omani, 15 Gnome, 20 Aquiline, 22 Urea, 24 Adios, 25 Orifice, 26 Chambermaid. Down: 2 Eardrum, 3 ASBO, 4 Sateen, 5 Adjutant, 6 Canon, 7 Caber, 8 Caret, 13 Uncle Sam, 16 Martini, 17 Canal, 18 Insole, 19 Harem, 21 Uriah, 23 Siam.

Pictograms

1. The penny drops, 2. Bags under the eyes, 3. Just the ticket

Hidato Childrens Puzzles

Number Pyramid: 16, 8, 8, 3, 5 Hieroglyphics: Sahara Desert

SHORT STORY

The Secret Admirer By Jackie Brewster

“Someone has a secret admirer.” The delivery man winked as he handed Adeline Coles a huge bouquet of flowers. “Happy Valentine’s Day, Love.” Her nosey neighbours, the Peggs, had also opened their front door, and she distinctly heard Mr Pegg whisper to his wife, “Bet she’s sent them to herself.” Embarrassed, Adeline hurried inside. The flowers were beautiful, lots of lilies which weren’t her cup of tea, but expertly arranged. They were probably from her niece, but you never know, thought Adeline, they might be from Mr Wellbrook. He occasionally offered her a lift in his Jaguar when he saw her struggling with groceries. She could always dream. Adeline sighed, put on her reading glasses, and read the little card which accompanied the flowers. It said, ‘From a Secret Admirer’. Adeline gasped. The delivery man was right, she did have a secret admirer. But who could it be? There was only one florist in town, Blossom’s, run rather fittingly by Brian and Daisy Blossom. She’d ordered flowers from them for her niece’s wedding. She would walk into town, and ask them who’d sent the flowers. The mystery would be

solved. On her way she kept her eyes peeled for the Jag, but her potential secret admirer was keeping a low profile. Once at Blossom’s she was perturbed to find Brian stood at the counter. She was fond of Brian, but she would have rather discussed the matter with his wife, woman to woman. “Good morning Miss Coles, lovely to see you,” Brian smiled as she entered. “To what do I owe the pleasure?” “It’s a delicate matter.” Adeline placed the little card on the counter. “I’d like to know who sent me these?” “Ahh.” Brian looked uncomfortable. “I’m afraid we have a policy of client confidentiality.” Adeline blushed. “I don’t want to get you into trouble. Perhaps if I suggested a few names you could nod or shake your head?” The shop was empty, yet Brian performed a theatrical glance to check the coast was clear. “Go ahead,” he said. Heeding the words of Mr Pegg, Adeline asked, “Did I send them to myself in a senior moment?” Brian laughed, “I can reassure you that you didn’t.” “Remember to nod or shake,

Brian,” Adeline smiled. “Was it my niece?” Brian slowly and deliberately shook his head. Adeline felt a glow of relief. She adored her niece, but would much rather have a proper secret admirer. She decided to go for broke. “Was it Mr Wellbrook?” “That chap who flashes about in his Jag?” Brian frowned. “Certainly not.” Adeline was stumped, and a little disappointed. “Could you give me a clue?” Brian leaned in closer, “How would you feel if I said your secret admirer is in this shop right now?” Adeline looked around her. “But there’s nobody here.” And then she realised, “Mr Blossom!” She declared, “How would your wife feel?” Brian looked shocked, “I don’t have a wife.” “Have you told that to Daisy?” Adeline arched her eyebrow. “Daisy’s not my wife, she’s my sister,” Brian said crossly. “Why does everyone think that?” Oh dear, thought Adeline, I’ve only just got a secret admirer and we’re already having our first row. “In that case,” she said, “I apologise, and thank you for the flowers”. Flattered and embarrassed, Adeline decided now was a good time to leave. As she opened the door, Brian called, “Would you be amenable to receiving Valentine flowers from me again?” She paused, then threw a look over her shoulder which she hoped was smouldering, “Possibly. Though less of the lilies, I’m a roses kind of girl”.

Recipe

Sausages and Puy Lentils Ready in 40 minutes Serves 4

Ingredients: • 225g puy lentils • 225g shallots, peeled and halved • 1 tbsp olive oil • 1 tsp brown sugar • 150ml vegetable stock • 2 tbsp red wine vinegar • 1 tbsp Dijon mustard • 8 Toulouse or chunky pork sausages • 8 rashers pancetta or smoked streaky bacon, stretched with the back of a knife • 2 tsp clear honey • 3 tbsp chopped fresh flat leaf parsley

If you fancy a change from the usual sausage and mash why not go Continental? Tasty Toulouse sausages wrapped in pancetta and served on a bed of flavoursome puy lentils make the perfect midweek meal. Place the lentils in a pan and cover with water. Bring to the boil then reduce the heat and simmer for 10 minutes. Meanwhile, heat the olive oil in a deep frying pan and fry the shallots for 5 minutes, stirring occasionally, until just starting to soften. Sprinkle over the brown sugar and cook for a further 8-10 minutes until the shallots are golden and caramelised. Drain the lentils and add to the frying pan with the stock, vinegar and 2 tsp of the mustard. Simmer for about 15 minutes until the lentils are just tender. Stir occasionally and add a little more stock, if necessary. While the lentils are cooking, wrap each sausage with a pancetta rasher. Cook under a medium-hot grill for 8-10 minutes, turning frequently until the sausages are almost cooked through. Mix together the rest of the mustard with the honey and brush over the sausages. Cook for a further 3-4 minutes until the pancetta is crisp and browned. Stir half the parsley into the lentils and season to taste with salt and freshly ground black pepper. Serve the lentils and sausages on warmed plates garnished with the remaining parsley.

Tip Try your local butcher or deli or visit a farmers’ market to find the best quality Continental-style sausages. If you can’t find Toulouse sausages, Lincolnshire, Cumberland or pork and leek varieties will work just as well.

Live Local Think Local Buy Local . . .

Your Directory of Local Businesses Every issue of Discover is full of interesting articles, useful information and fun stuff too, delivered through your door free of charge, made possible by the financial support of its advertisers. Please support local businesses who promote themselves in Discover. They are ready to serve you and they want your business. We’d appreciate it if you’d mention Discover when contacting advertisers from this issue. Can’t find what you are looking for? Visit our Local Businesses Directory Online for a list of Discover’s advertisers not just those in this local Southampton East edition. Or call us on 023 8027 6396 and we may be able to recommend a non advertiser.

www.discovercommunity.co.uk

INDEX EVENT SERVICES Caterers 24 HOME IMPROVEMENT Upholstery 21 Window Dressing 22 Double Glazing 20 Building Services 24 PROPERTY SERVICES Kitchens 22 Decorators 24 TV & Aerials 25 Handyman Services 25 Cleaning Services 25 Locksmiths 24 Garage Doors 24 Electricians 26 Plumbing & Heating 26 GARDEN & OUTDOORS Tree Services Fencing

29 29

BUSINESS & IT SERVICES Computer Services

Furniture

Double glazing

Puzzle Page Pictograms

PICTOGRAMS

3 words 2p 5p 10p 20p 50p

HIDATO Starting at 1 and finishing at 34, track your way from one square to another, either horizontally, vertically or diagonally, placing consecutive numbers into the empty squares as you go. Some numbers are already given.

1 30

4 words iii CARRIER SATCHEL HOLDALL

3 words

THE P

13 22

34 36

40 38

6 8

43 42

45 49 ©Puzzlepress.co.uk

Across 1. Cultural rebirth from the 14th to the middle of the 17th centuries (11) 9. Circus performer (7) 10. Military dictators (5) 11. Peer of the realm (4) 12. String of words satisfying the grammatical rules of a language (8) 14. native of Muscat, for example (5) 15. legendary creature resembling a tiny old man (5) 20. Curved down like an eagle’s beak (8) 22. waste product useful as a fertiliser (4) 24. Farewell remark (5) 25. Opening, especially the mouth of a bodily organ (7) 26. woman employed to clean bedrooms in

1 2 3 4 5 6 hotels, etc (11) Down 7 8 2. Tympanic membrane (7) 9 10 3. Yob deterrent (inits) (4) 4. Cotton fabric with a shiny finish (6) 11 12 5. Military officer who 13 assists a more senior officer (8) 14 15 16 6. Priest who is a member 17 18 19 of a cathedral chapter (5) 20 21 22 7. Heavy wooden pole 23 tossed as a test of strength (5) 24 25 8. Printer’s mark, indicating an insertion (5) 26 13. Personification of the US government (5,3) 16. Cocktail made of gin 18. Detachable piece of Muslim household (5) or vodka with dry material worn inside a 21. Dickens character in vermouth (7) shoe or boot for warmth, David Copperfield, ___ 17. Artificial watercourse etc (6) Heep (5) constructed for inland 19. living quarters for 23. Former name of navigation (5) female relatives in a Thailand (4)

©Puzzlepress.co.uk

GeneRAl KnOwleDGe CROSSwORD

Double Glazing

window dressing

The Blind Business

Made to Measure Window Blinds, Curtains & Awnings

A local company since 1989

VISIT OUR NEW SHOWROOM & SEE OUR LARGE SELECTION OF BLINDS AND DISPLAYS, INCLUDING OUR NEW RANGE OF CURTAIN FABRICS AND POLES FREE - NO OBLIGATION MEASURE AND QUOTE SERVICE TELEPHONE 01489 782044

THE BLIND BUSINESS, Hillier Garden Centre, Woodhouse Lane, Botley SO30 2EZ www.theblindbusiness.co.uk

UP TO £500 OFF CONSERVATORIES AND AN EXTRA 10% OFF ALL ORDERS FOR WINDOWS AND DOORS PLACED UP TO THE END OF MARCH 2014 Look what our customers think: “First Class service, very friendly and helpful with advice and ideas. Quality product - very pleased with work and service.” Excellent service by a family run company. Would thoroughly recommend and use again.”

• Full 10 Year Guarantee (from a family company in its 28th year of trading)

South Coast Installations run by the McLean family has been established since 1985 and is one of the leading specialists in the PVC-u window, door and conservatory industry. We have all our own workforce. We do not employ commission only salesmen or contractors. We offer free quotations and advice and do not take deposits. All our products come with a 10 year guarantee. You can rest assured we really care about your home as if it were our own and are looking after your investment.

SOUTH COAST INSTALLATIONS A local Family Business - run by 3 generations of the McLean family since 1985

TEL: 01489 799964

www.southcoastinstallations.co.uk

window dressing

Kitchens & bathrooms

WINTER

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kitchens & Bathrooms 23

Building services

Io Contracts • Building Projects • Extensions our Speciality • Loft & Garage Conversions • New Flat Roof Systems 25 years experience

Tel: 023 8047 7150 www.iocontracts.com

Doors & Locks

Io Design Our Io Contracts customers regularly asked for help and advice on planning applications so we are proud to announce the launch of Io Design

• Survey & Measure • Planning Drawings & Applications • Building Regulation Drawings With Io Design you will deal with one person from start to finish. We are a local, family run company which enables us to offer competitive prices as well as a high quality, personal service throughout the entire process. Feel free to still choose your own builder or use Io Contracts for a complete service.

Tel: 023 8047 7150 www.planningdrawings.biz Tel: 023 8047 7150

Email: enquires@iocontracts.com DM! Totton, Sep13 - FINAL_DMG! Master Layout (Jun13) 16/08/2013 18:55 Page 33 249 Upper Deacon Road SO19 5JR All SO postcodes covered

DH LocksmitH services Locked out? No call out charge!

• Lock changes • Burglary repairs • Window locks • Multipoint UPVC locks and much more

07919 182189 www.dhlocks.com

Handyman / Flooring

Cleaning

Ashurst Cleaning Services

●UPVC Cleaned ●Roof Moss Removal ●Window Cleaning from £10 ●Gutters, Fascias and Soffits Cleaned ●Driveway & Patio Jet Washing ●Conservatory Cleaning Email: ashurstcleaningservices@outlook.com Daytime Tel: 07789373099 - Evening Tel: 02380 668296 Email or phone for free no obligation quote!

We clean your oven……so you don’t have to.

Call today to have your oven, hob, extractor or Aga professionally cleaned

Paul Lewis contact details Tel: 02380 011446 Mob: 07584 321529 www.ovenwizards.com

Would you be a MYSTERY HOUSE? 132,000 copies of this magazine are delivered across The Solent region and we need more mystery house within the distribution routes to ensure each delivery is carried out thoroughly. All you have to do is register as a mystery house and report to us online, text or email when you receive your magazine and as a thank you, for each report, we will donate £1 to a local Southampton charity. To register Online www.discovercommunity.co.uk Text 07702 567811 Email editorial@discovermagazines.co.uk

plumbing & heating DOUBLE GLAZING

electrician

B. Privett

Electrical Ltd For all your electrical needs

Commercial Agricultural Domestic Light Industrial We will not be beaten on price Give us a call for a quote today

01489 892455 07751 467262

Email: bprivett@btinternet.com

House Martin Heating SEE OUR WEBSITE FOR SPECIAL OFFERS Full Central Heating Installations Boiler Change & System Upgrade Servicing & Breakdowns on all Gas Appliances Free Quotes, Work Guaranteed & Insured 7 YEAR GUARANTEE ON VAILLANT BOILERS Tel: 01489 580145 Mob: 07867 520680 steve@housemartinheating.co.uk www.housemartinheating.co.uk

Plumbing & Heating 27

caTERING

Don’t get left out in the cold Stay warm and cosy this winter with Gair Gas • Boiler servicing • Central heating breakdowns • Annual service plans from £5 per month • Landlord gas safety checks • Power ﬂushing

144901 1-2pge_winter13v2.indd 1

Call 0800 310 2323 www.gairgas.co.uk E-mail sales@gairgas.co.uk 28/10/13 21:10:27

28 Plumbing & Heating

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AT COMPETITIVE PRICES CONTACT US FOR A QUOTE TODAY

Use us for ALL your printing needs Folders • Stationery Brochures • Leaflets • Books Manuals • Digital Magazines Mailing Campaigns

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garden care

Tree Services Specialist in all aspects of Tree and Hedge Work

Neil Richmond

ARBOR-CALL ARBOR-CALL GN EO T RTERE ESEU SRU GR EO S NS

We lik is th custom see w custom

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We aare a local professional company with over We are local professional company with over 22 years

• Domestic or Business • Hedge Cutting • Tree Felling • Crown Reduction / Reshaping Thinning / Clean

• Deadwood Removal • Fruit Trees Pruned • Tree Planting and After Care • Stump Grinding • Logs for Sale

Quality work at competitive prices Free Estimates and Friendly advice

07834 595383 02380 582377 email: neilrichmond1111@yahoo.co.uk NPTC Qualified

Fully Insured

• All Tree Work Undertaken • NPTC Qualified • Tree Stump Removal • Hedge Cutting Specialists • Fully Insured We offer a full range of specialist services: • Free Quotations • Crown Shaping, thinning &services: pruning We offer a fullreductions, range of specialist • Tree Felling & Intricate Dismantling • No Job Too Big or Too Small

• N.P.T.C. Qualified

• All Work • Carried N.P.T.C

• £10 Million • AllPublic Wor • Crown Shaping, reductions, thinning & pruning • Site Clearance • Hedge Cutting Sp • Tree Felling & Intricate Dismantling • £10 Mil • Domestic & Commercial • Tree Stump Remo • Site Clearance • Grounds Maintenance • Hedge • Free Quotations a • Planning Applications • Domestic & Commercial

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computer services

HOME COMPUTER HELP We come to you! Low Cost • Laptops/PCs Repairs • No Jargon Virus/Spyware • Tuition On-Site • Local • Friendly Free Home Callout

Just one of our many happy customers on Checkatrade

aerials & TV

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Aerial & Satellites Digital Aerial Installations & Repairs TV, Telephone & Broadband Points Freesat & Sky No Call out Charge • 10% OAP Discount All work Guaranteed

01489 790380 07712 709645

“This is the second time I have used Will. First class service again, helped me understand the laptop and installed printer and antivirus.” (See more great feedback on Checkatrade.com)

Call Will on:

023 8033 1527 We’re on www.checkatrade.com/homecomputerhelp www.hchelp.co.uk

IPlatesPCs Computer Problems?

Plates PCs are your essential specialist IT Support with over 10 years established experience. We custom build, upgrade, service and refurbish all computers (both PC & Mac). Expanding? Network infrastructure design is also available. Our outstanding customer service extends to home users right through to large corporate organisations. St Georges Square Bishops Waltham Hampshire SO32 1AF

Telephone: 01489 876202 Mobile: 07900 214436 Email: wez@platespcs.co.uk

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To advertise your business in this section please call 023 8027 6396

Useful Numbers and Local Information

For more visit www.discovercommunity.co.uk

Transport Solent Blue Line Buses Bluestar Buses Hospital Taxi National Rail Helpline Uni-Link First Bus

Schools

023 8061 8233 023 8061 8233 0845 602 4135 0845 748 4950 023 8059 5974 0238 0224 854

medical services NHS Direct NHS Blood Service Hampshire Dental Helpline Bitterne Health Centre Bitterne Park Surgery Southampton General Royal South Hants Princess Anne West End Surgery Hedge End Med Centre

0845 4647 0845 7711711 0845 0508345 023 8042 6400 023 8067 6809 023 8077 7222 023 8063 4288 023 8077 7222 023 8047 2126 01489 786201

local councils Southampton City Hampshire County Eastleigh Council

023 8022 3855 01962 841841 023 8068 8000

0800 5191919 0845 045 45 45 023 803 2603 01962 833620 0870 2400009

your local mp Southampton Itchen incl. Bargate, Bitterne, Bitterne Park, Harefield, Peartree, Sholing, Woolston and parts of Bevois and Swaythling. John Denham (L) 023 8033 9807 john@johndenham.org.uk West End, Mike ThorntonTel: 0207 219 7334 mike.thornton.mp@parliament.uk

MISCELLANEOUS www.bitternepark.info Bitterne Leisure Centre Chamberlayne Leisure Ctr Woodmill Canoe Centre Southampton City Golf Crse St Marys Leisure Centre

023 023 023 023 023

8046 8043 8055 8022 8047

4404 4381 4260 7966 4835

PRIMARY SCHOOLS Bitterne Manor Mansbridge Primary Harefield Moorlands St Denys Primary St James Primary

023 023 023 023 023 023

8022 8055 8046 8046 8055 8090

7596 6691 3240 4404 6982 0995

JuNIOR SCHOOLS Beechwood Bitterne CE Bitterne Park Townhill

023 023 023 023

8022 8049 8055 8047

7692 9494 4541 3611

SECONDARY SCHOOLS Bitterne Park St Marys College Wildern School Woodlands Comm. College

023 8032 5200 023 8067 1267 01489 783473 023 8046 3303

SCHOOL HOLIDAYS

civiC services Household Waste, SCC Hants Constabulary Southampton Planning Trading Standards DVLA

INFANT SCHOOLS Moorlands Primary Bitterne CE Bitterne Park Infant Glenfield Infant Townhill Infant

8043 8043 8091 8076 8022

7647 7668 5746 0546 7579

2014 Spring term starts Half term: End of term: Summer term starts Half term: End of term: Autumn term starts Half term: End of term:

6 January 17-21 February 4 April 22 April 26-30 May 22 July 2 September 27-31 October 19 December

Libraries & Convenience Stores Library hours Hedge End Mon, Tue & Fri 9.30-5pm, Wed 9am-5pm, Thur 9.30-7pm, Sat 9.30-1pm

0845 6035631

Tesco Express, West End open 7am-10pm every day, Asda West End 8am-10pm M-S, 10am-4pm Sun

RELAX. WE’LL TAKE CARE OF EVERYTHING

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Visit our website or give us a call today www.nicemoves.co.uk t 02380 000355