HUNTER'S club

TIVOL is a family-owned jeweler helping clients for over 112 years. Growing up in the business I didn't fully appreciate the gravity of that statement. As an adult, and now being in the business for over a decade, the impact and pride I feel when that thought comes to mind is incredibly humbling. Through the generations, our lasting influence in our community has helped build relationships with our clients and employees.

These relationships have helped us navigate economic booms and busts, wars, and now a pandemic. Our clients are our friends. We watch their children grow up and then if we are lucky get to help them with their special occasions. We attend weddings together, graduations, and birthday parties. If these last few years have taught us anything, it is once again how special of a business and industry we are in that allows us to have these relationships with our clients, and employees.

The other day I was chatting with a client who has shopped with us for decades. Steve was telling me about the time he bought his first watch from my grandfather Harold, and how of course he won him over with his charm and humor. He shared how he has loved seeing my mom in the store every time he comes in, and now getting the opportunity to get to know me. These stories mean the world to me, and to all of us at TIVOL. We have employees who know more about my grandfather and what he was like at work than I do because they have worked here for 20 or 30 years! What other retail environments can say that?!

With the world open back up, the value of face-to-face interactions with the people we love has become life giving. Being isolated in one way or another these last few years has been a hardship. Whether it is family, friends, or business relationships, we love seeing people every day.