GATHER ANALYSE DECIDE
Put the power of data to work
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Visualize Your Business
Performance
Data is everywhere, but when it is handled in the most valuable way, it offers stakeholders a fact-based framework to set the strategic direction, improve costs and pricing models, reduce the adverse variances of actual performance against plans, and optimise scheduling and lead times. At Londens Consulting, we optimise your decisions through robust and transparent information gathering and analysis methods.
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CONTENTS
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Londens Consulting
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Message from the CEO
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About Londens Consulting
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Our Vision
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Our Mission
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Our Aims
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Our Values
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The Londens Advantage
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Partnering for Success
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Quality at Every Point
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Experience, Knowledge And Flexibility
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Our Methodology
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Services Portfolio
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Business Analysis
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Management Information Reporting
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Interactive Dashboarding
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Custom Software Solutions
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Business Optimisation Model
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Source Code Generation
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Education & Training
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Cost-Effective Solutions
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Database Design
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Spreadsheet Modelling
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Custom Applications
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Message from the CEO Nikolas Psarris CEO Today’s information economy means that businesses have an unprecedented amount of data at their fingertips. I have seen first-hand that while some large corporations have the means and methodologies to harness this data, most businesses do not. That was why I started Londens, and it is why I continue to work with our partners today. Our mission is to improve business performance through the insights our reporting and analysis provide – to help gather, analyse and provide the crucial decision-making insights our clients need. Each person in our team of data experts including Computer Scientists, Operational Researchers, and Chartered Accountants bring their own unique skills and knowledge to every project. This varied and expert skillset
means that whatever the challenge our clients are facing, we have the experience to provide valuable insights. We have already had successful results with corporations such as Coca-Cola, Johnson & Johnson, RBS, and Deloitte, putting data to work through Business Intelligence, Dashboards and Financial Reporting tools. Londens is growing because of our approach to partnership and the quality of our work. We value reliability, confidentiality and have a true passion for putting in place effective Management Information tools and processes that bring real results.
I invite you to contact us for a no obligation discussion about how we can help you gain a competitive advantage by harnessing the power of your data.
Whatever the future of business holds, we remain committed to helping our clients Gather, Analyse and Decide with the most relevant insights possible.
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PARTNERS IN DATA INTELLIGENCE
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Londens Consulting Londens Consulting is an international information technology company headquartered in the City of London. We provide IT solutions and consulting services to solve data management, business intelligence and analytics challenges for small and medium sized companies, corporations and not-forprofit organisations.
Nikolas was determined to share the knowledge and data models used by these companies. His vision is to help businesses of all sizes to gather, analyse and decide based on state of the art Management Information (MI) Reporting & Analysis techniques and tools.
Our experience comes from lengthy careers on large IT, HR, MI and Finance projects with some of the world’s largest corporations including Coca-Cola, Johnson & Johnson, Deloitte Resource Centre, Ernst & Young, Royal Bank of Scotland.
Nikolas and the Londens team combine their considerable experience in PRINCE2 project management, business information technology, programming and data modelling with practical knowledge and expertise in analytics and business intelligence to provide strategic insights that bring competitive advantage.
Londens was founded by Nikolas Psarris in 2010. After working as Senior Business Analyst with some of the world’s largest corporations,
Working together, we aim to help every business get more from their key functions including Operations, Sales, Finance, IT, Logistics, and Accounting.
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Turning information into action ABOUT Londens Consulting To make clear decisions, you need clear and trustworthy data. How that data is Gathered is as important as how it is Analysed. At Londens, we are driven to provide real-time fact based Decision-making tools to businesses and organisations of every size. We utilise state-of-the-art technologies and real-world experience to provide the most value for our clients. Whether that we are creating a reporting tool, database design, spreadsheet modelling or a custom application, we have the technical skills to create true intelligence from your data. We value the relationships we have with our clients and view our collaborative alliance like a partnership. Our clients trust in us to provide a confidential,
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quality and accountable service that gives them insight into their business operations and a true competitive advantage. Using best-practice methodologies allows us to cost-effectively plan, develop and deploy the data tools our clients need to make sound decisions. Our range of insight, analysis and reporting services include: Business Analysis, Management Information Reporting, Interactive Dashboarding, Custom Software Solutions, Business Optimisation Models, Source Code Generation, and Education & Training. Turn your information into action with Londens Consulting – your partner in data intelligence.
Building competitive advantage OUR
OUR
Share best-practice Management Information tools and analysis to allow fact-based decision making.
Quality in everything we do, from concept to delivery and support
VISION
VALUES Leadership through commitment and best practices
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MISSION Improve business performance through insightful reporting and create sustainable competitive advantage.
Confidentiality with respect for clients’ goals and success Accountability through a culture of empowered committed employees and clients Integrity in every partnership and collaboration Passion in heart and mind to exceed expectations
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AIMS
Reputation for always delivering customer focused technology strategies
Share best-practice data methodologies and initiatives Offer integrated, diversified and structured teams Pursue strategy alignment with human resources goals
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Better data makes better business The Londens Advantage Londens partners with businesses of all sizes to help Gather, Analyse, and Decide through a robust set of processes and tools that turn information into action. Our rigorous methodology ensures you will understand, measure and then improve your business performance in any area of your organisation.
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100%
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PARTNERING FOR SUCCESS
QUALITY AT EVERY POINT
You need a partner that understands your market. We have experience in a variety of industries, in particular the HR, FMCG, retail, supply chain, and the financial and accounting sectors.
We value our partners and we understand that we may be involved with processes and practices that require sensitivity and trust. That’s why we ensure we use only the most rigorous standards and robust technologies.
EXPERIENCE, KNOWLEDGE AND FLEXIBILITY
Working as a partner allows us to help create your competitive advantage. The trust and transparency of a close working relationship means that Londens can provide the detailed analysis your leaders need for more efficient decision making.
Quality must come first, and we have invested in only the highest quality technologies and outputs available, including: • Integrated BI/MI suites to allow easier reporting and decision-making • High performance processes and truly scalable data platforms with high interoperability for more costeffective implementations and acquisitions
The state of the art service we provide comes from our experience in leading international companies. Our data and business experts have over 15 years of expertise in business intelligence that allows us to offer: • Transfer of Knowledge (TOK) from some of the most successful companies in the world • Remote business analysis and software development at highly competitive rates • Cost-effective maintenance and support • Rapid implementations with short project life cycles • Flexible operating model with both onshore and offshore resources
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Clarity at every step Our Methodology We believe that every step throughout a project should be very clear to us and to our clients. That’s why we follow a systematic process that breaks large and complex problems into smaller achievable components. Everyone at Londens is trained to follow this methodology and to optimise our partners’ value for money. We operate throughout the EMEA region and the Consultant responsible for your project will contact you to arrange an initial meeting or conference call to assess and review your business. Once this assessment is complete, the process unfolds through the following steps:
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ENVIRONMENT DISCOVERY
02 SOLUTION DESIGN
04 TESTING
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Our sales director, a senior Consultant and a software engineer will visit you to discover the nature and requirements of your business challenges. At this stage, we will set out expectations and goals together, and define the scope and the success criteria for the project.
REQUIREMENTS ANALYSIS
Next, our sales director along with a business analysis manager and software engineer will analyse your current state and your desired future state. This step identifies the procedural gaps, and then determines the actions that should be taken to achieve your goals. We produce your project’s implementation plan (Gantt Chart) and deliver it to you as soon as the solution is defined. Milestones and activities for the project are agreed upon.
Our solution is defined and now its infrastructure is designed. Our Consultants will build the models, business rules, data mappings and technical specifications and will put them in place for your review.
SOLUTION BUILD
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At this stage our team builds the application, develops the integration, reviews the checkpoints from both a business and technical perspective, and carries out test planning and execution. All stakeholders will now be aligned to the process and informed at every sub-activity we follow.
After the build, we ensure every aspect of your project is working as expected. Software testing now takes place, and our team migrates data, tests the functionalities, performance, integration and use. We compile and deliver completed test cases and share the test results with your managers.
DEPLOYMENT
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Deployment only occurs when testing is complete. This step is the shift to a live implementation, so our team builds your historical data, stabilizes the environment and sets the security and configuration. We provide key user groups with training and hand over support and operations documentation.
At every stage of the process, we keep you informed through a range of deliverables. By following a blend of recognised project management frameworks, we can provide continuous communication throughout and utilise a ‘build fast/deploy often’ mindset. From this solid communication foundation, we can ensure that project sponsors can act, react and evangelise quickly.
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data SERVICES for improved performance SERVICES PORTFOLIO Through goal-oriented solutions and careful analysis, we help our clients to take measurable action toward process improvement, organisational change, strategic planning and modelling, policy embedding and system development. We deliver insightful results based on facts through a range of services that drive true improvement in business performance.
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BUSINESS ANALYSIS Our clients entrust their data to us on a monthly basis. Our business analysis process covers an enterprise-wide range of analyses that include pipeline analysis, planning and forecasting, financial statement analysis, solution assessment and data validation. Our consultants compare your results against your strategic plans, rolling estimations and previous years’ performance, and they reflect this in your what-if scenarios to help generate new business initiatives. We provide business performance analysis and insightful reports to key management stakeholders along with actionable analytics commentaries and narratives using the Cause Impact Action (CIA) approach to produce weekly, monthly or quarterly reports. With lengthy experience in Chartered Accounting, Statistics and Programming, we provide a full spectrum of services, including analytical process automation, statistical analysis and commentary reports that impact directly on our clients’ bottom line. Through the analysis we provide, you can align your objectives with improved business tactics and processes. MANAGEMENT INFORMATION REPORTING Our clients trust our expertise in integrating several sources of information into a unified DataWarehouse. We have a passion for simplifying information flows, cutting data processes and creating one source of the truth.
Data quality, robustness and insightful visualisation are our keys to success. Our clients get real-time and comparable data to analyse business performance and to understand the drivers that create value. We create sustainable competitive advantage through dynamic performance evaluation systems and our BI/MI Reporting Suites are characterised by an intuitive interface, SMART visualization, data integrity, user friendliness, scalability and accountability. INTERACTIVE DASHBOARDING With our extensive Analytics expertise, we are able to create and provide interactive dashboards that are often structured around the Balanced Scorecard framework. We align our clients’ strategic map with relevant KPIs of every hierarchical level in the organisation with an appropriate and easy to assess dashboard. We believe that every employee needs to be aligned, so accountability is a key component of our dashboards. Our dashboards ‘full spectrum’ provides a range of interactive and intuitive measures such as operational, tactical and strategic scorecards and multifunctional analytics. Their components are interactive and allow users to drill down and drag and drop functionalities to customise their experience and maximise effective decision-making.
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CUSTOM SOFTWARE SOLUTIONS
SOURCE CODE GENERATION
Through extensive expertise in building customised applications, we are able to build custom solutions to assist our clients in resolving their unique data management challenges.
Bloated code creates inefficiencies and many of our clients trust our expertise to generate code on their behalf or to optimise their existing codes. We are experts in several programming languages such as SQL, VBA, .NET, Java and .VB.
Whether desktop, web-based, cloud, mobile or any combination of these, we offer wide flexibility in the solution provided. The output will be based on client needs and careful analysis of requirements to provide the most relevant solution. The systems architecture and infrastructure we design and build are based on state of the art technologies and practices gained from our experience working with leading players in the industry. BUSINESS OPTIMISATION MODELS This service is one of our most popular at the moment. Our clients trust in our expertise to create business optimisation models that bring real results. We employ both genetic algorithms and brute force methods to optimise business challenges. We produce informative models such as global workforce optimisation, salesperson routing, raw materials ordering systems, server capacity planning, production lines, and controllable cost optimisation. Scenario modelling is one of the key components of our solution, allowing clients to evaluate several alternative strategic scenarios and to provide the base-case with optimal points outlined.
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Based on the scripts and specifications of our client’s software environment, we generate source code which allows them precious time to devote to more strategic goals. We work with software development companies and IT departments around the world who need to automate their processes without buying new systems. EDUCATION & TRAINING Because the majority of the solutions we provide are unique and are based on specific business challenges, strategic objectives and assumptions, we always provide training for the key system users the last phase in our methodology. Our training consultants will devote enough time for the users of the new systems to get up to speed quickly and effectively during hand over. We also ensure that full documentation and user guides are available upon request.
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Efficiency, effectiveness & data your way COST-EFFECTIVE SOLUTIONS Our motto is Gather. Analyse. Decide. and through this approach, we can design cost-effective solutions for our partners that provide results. There are many ways that our consultants can help, but the following examples best illustrate our approach.
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DATABASE DESIGN Londens Consultants support our partners to gather and store data efficiently. We provide Access Database Design services using SQL or VBA programming to design multi-user systems with user-friendly forms for data validation. Cost-efficiencies come by interconnecting your systems and designing a single DataWarehouse. Having a single source of valid data means that the reports we produce can be trusted, and provide the means for more informed decision-making. We then train our clients’ staff to extract the most relevant data and to maintain analytics on a daily or monthly basis as needed. SPREADSHEET MODELLING In order to help our partners to optimise their decision making processes, we provide advanced Spreadsheet Modelling and Optimisation tools using VBA or .NET programming. We work quickly to create costefficiencies by manipulating your data in order to automate your processes, improve the data quality and to reduce your workload. We build Profit, Capacity and Costing optimisation solutions,
Business Performance Dashboards Analytics and Month End Management Information Reporting. But no solution would be complete without ensuring that your staff are properly trained to maintain these spreadsheets throughout your monthly cycle. This keeps costs down and maintains the effectiveness of the data you will use to make decisions. CUSTOM APPLICATIONS Due to the unique requirements and goals of our partners, Londens Consultants implement many types of customised applications including web-based tools for more user friendly interface and robust data gathering. Using a variety of code base, including .NET programming, we implement online ordering management systems for shops, retailers and warehouses, online booking systems, real estate agency management systems and hotel management systems to name a few. In every case, we build cost-effective measures into the system to ensure that data integrity, insightful reporting and easy management are all part of the service.
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Make your data work for you LONDENS CONSULTING 288 Bishopsgate, London, EC2M 4QP, United Kingdom Tel: +44(0)20 7666 3068 Email: info@londens.co.uk Online: www.londens.co.uk